NCS000431_APPLICATION_20101231

NORTH CAROLINA �
Department of Environmental Qual

STORMWATER DIVISION CODING SHEET
MS4 PERMITS
PERMIT NO.
� `� S I� � D q-3 J
DOC TYPE
❑FINAL PERMIT
NNUAI REPORT .
APPLICATION
❑ COMPLIANCE
❑ OTHER
DOC DATE
❑ d-b ` b �23
YYYYMMDD

City of Conover
Comprehensive Stormwater Management Report
2010

E
TABLE OF CONTENTS
1. STORM SEWER SYSTEM INFORMATION
1.1. Population Served
Pg. 3
1.2. Growth Rate
Pg. 3
1.3. Jurisdictional and MS4 Service Areas
Pg. 3
1.4. MS4 Conveyance System
Pg. 3
1.5. Land Use Composition Estimates
Pg. 4
1.6. Estimate Methodology
Pg. 4
1.7. TMDL Identification
Pg. 4
2. RECEIVING STREAMS Pg. 4
3. EXISTING WATER QUALITY PROGRAMS
3.1. Local Programs Pg. 4
3.2. State programs Pg. 5
4. PERMITTING INFORMATION
4.1. Responsible Party Contact List Pg. 5
4.2. Organizational Chart Pg. 6
4.3. Signing Official Pg. 7
4.4. Duly Authorized Representative Pg. 7
5. Co -Permitting Information (if applicable)
5.1. Co-Permittees Pg. 7
6. Reliance on Other Government Entity
6.1. Name of Entity
Pg. 7
6.2. Measure Implemented
Pg. 7
6.3. Contact Information
Pg. 7
6.4. Legal Agreements
Pg. 7
7. STORMWATER MANAGEMENT PROGRAM
7.1. Public Education and Outreach on Storm Water Impacts
Pg. 8
7.2. Public Involvement and Participation
Pg. 11
7.3. Illicit Discharge Detection and Elimination
Pg. 13
7.4. Construction Site Stormwater Runoff Control
Pg. 16
7.5. Post -Construction Storm Water Management in
New Development and Redevelopment
Pg. 17
7.6. Pollution Prevention/Good Housekeeping for Municipal Operations
Pg. 19
2

1. Storm Sewer System Information
1.1 Population:
-Permanent: 7478
-Basis of Population statistic: 2004 Census
-Seasonal: n/a
-Method used to create seasonal estimates: n/a
1.2 Growth Rate: 2.2
1.3 Jurisdictional Area: 14.9 square miles (City Limits + ETJ)
MS4 Service Area: Same
1.4 MS4 Conveyance System
The City of Conover storm water system includes drainage infrastructure
such as inlets, basins, manholes, pipes, culverts, bridges, ditches, and swales.
These structures contain and move storm water that naturally gravitates to
privately owned storm water systems and receiving streams of the State. The City
has (13) thirteen receiving streams throughout our area that direct waters to
the Catawba River Basin. Open channels make up the majority of the City and
privately owned systems throughout Conover.
City Crews provide maintenance to the City System by the following
methods:
• Open Channel / Ditch -line Maintenance -- Operation includes cleaning,
clearing and restoration of open ditch -lines within the City rights of
way. Providing riprap stabilization and seed/grass measures are commonly
used to correct, minimize and control erosion issues in these areas.
• Drainage Pipe Maintenance - City Staff provides pipe installation for
property owners desiring to pipe areas within the public right of ways.
Other related work may include; catch -basin construction, catch -basin and
pipe cleaning, catch -basin and pipe repair, erosion control measures and
spill hazard response.
• Sweeping - The City provides curb -sweeping service for removal of trash,
litter and other debris. Additionally, they may respond to emergency
situations possibly involving hazardous substances.
• Flushing - The City provides flushing service to the downtown curbed
streets and other areas on an as needed basis.
• Litter / Dead Animal Collection - This activity includes the removal of
trash, debris and dead animals from City maintained streets, parking lots
and walkways.
• Leaf Collection - The City has (2) two options for leaf collection
services for its residents. Citizens may bag their leaves in clear bags or
rake loose leaves to the curb or ditch -line boundaries to receive vacuum
service. Residents are asked to keep ditch -lines free of leaves at all
times.
The city employs (3) Full -Time positions for system maintenance. The
system is inspected yearly for maintenance problems and cleaned following
rain events.
3

1.5 Land Use Composition Estimates
Residential: 69.5 %
Commercial: 9.1 %
Industrial: 16.4 %
Open Space: 5.0 %
Total: 100 %
1.6 Estimate Methodology
Land Use Percentages were calculated based on the zoning information
maintained by the Planning and GIS Departments. By grouping the various zoning
districts within the City of Conover into 4 main categories, using Arclnfo
software and calculating the total area of each category, percentages were
calculated by dividing each category by the total area of Conover.
1.7 TMDL Identification
NONE
2. Receiving Streams
Upper and Lower Catawba River Basins
Receiving Stream
Name
Stream
Segment
Water Quality
Classification
Use Support
Rating
Water Quality
Issues
Lyle Creek 1
11-76-(0.5)
C
Not rated
None
Unnamed trib. 1 of
Lyle Creek
Highway 16 to
SR1486
Not rated
Unnamed trio. 2 of
Lyle Creek
Head to
SR1490
Not rated
Unnamed trib. 3 of
Lyle Creek
SR1490 to
SR1484
Not rated
Lyle Creek
11-76-(3.5)
WS-IV
Not rated
None
Mull Creek
11-76-4
WS-IV
Not rated
None
MCLin Creek
11-76-5-(0.3)
C
Not rated
None
Long Creek
11-76-5-1
WS-IV
Not rated
None
Cline Creek
11-129-5-2
C
Not rated
None
Unnamed trib. of
Cline Creek
Head to Cline
Creek
Not rated
Conover Branch
11-129-5-2-1
C
Not rated
None
Hildebran Creek
11-129-5-3
C
Not rated
None
Mahaf fie Branch
11-76-2
C
Not rated
None
4

3. Existing Water Quality Programs
3.1 Local Programs
The local water quality programs include Water Supply Watershed, National
Pollutant Discharge Elimination (NPDES) Phase 11 stormwater regulations, and a
delegated local Erosion and Sediment Control Program. These regulations are
incorporated and administered per the City of Conover Zoning Ordinance, Phase II
Stormwater Ordinance, and interlocal agreement with Catawba County for erosion
and sediment control.
3.2 State Programs
NCDENR Erosion and Sediment Control
4. Permitting Information
4.1 Responsible Party Contact List
Public Education:
Terry Lail
Jimmy Clark
Environmental Coordinator
Public Works Director
828-464-1191
828-464-4808
[e-mail]
[e-mail]
Public Involvement:
Terry Lail
Jimmy Clark
Environmental Coordinator
Public Works Director
828-464-1191
828-464-4808
[e-mail]
[e-mail]
Illicit Discharge Detection and Elimination
Terry Lail
Jimmy Clark
Environmental Coordinator
Public Works Director
828-464-1191
828-464-4808
[e-mail]
[e-mail]
Construction Site Stormwater Runoff
Controls
Terry Lail
Jimmy Clark
Environmental Coordinator
Public Works Director
828-464-1191
828-464-4808
terry,[e-mail]
[e-mail]
Post Construction Site Management
Terry .Lail
Jimmy Clark
Environmental Coordinator
Public Works Director
828-464-1191
828-464-480B
[e-mail]
[e-mail]
Pollution Prevention/Good Housekeeping
Keith Crafton
Jimmy Clark
Street Supervisor
Public Works Director
828-464-4808
828-464-4808
[e-mail]
[e-mail]
R

4.2 Organizational Chart
In lieu of an organizational chart, the following is the line of authority
for responsible parties as listed in this document:
Mayor/City Council
City Manager
_a
Public Works Director/Planning Director
,a
Environmental Coordinator, GIS Coordinator, Street Supervisor,
Fleet Supervisor
b

4.3 Signing Official
"I certify, under penalty of law, that this document and all attachments were
prepared under my direction or supervision in accordance with a system designed
to assure that qualified personnel properly gather and evaluate the information
submitted. Based on my inquiry of the person or persons who manage the system,
or those persons directly responsible for gathering the information, the
information submitted is, to the best of my knowledge and belief, true,
accurate, and complete. I am aware that there are significant penalties for
submitting false information, including the possibility of fines and
imprisonment for knowing violations."
Signature:
1.
Name:
Mr. Donald E. Duncan Jr.
2.
Title:
City Manager
3.
Street Address:
101 1st Street East
4.
PO Box:
P.O. Box 549
5.
City:
Conover
6.
State:
N.C.
7.
Zip:
28613
8,
Telephone:
828-464-1191
9.
E-Mail:
[e-mail]
4.4 Duly Authorized Representative
Not Applicable
5. Co -Permitting Information
Not Applicable
6. Reliance on Other Government Entity
6.1 Name of the entity:
The Erosion and Sediment Control Division of Catawba County Utilities and
Engineering Department
6.2 Element to be implemented:
The enforcement of the provisions of the NPDES Phase Ii Construction Site Runoff
Controls minimum measure within the City limits and ETJ.
6.3 Contact information:
Toni Norton, P.E.
Catawba County Utilities and Engineering Department
PO Box 389
Newton, NC 28658
[phone]
6.4 Agreement:
An interlocal agreement has been approved by both Conover City Council and the
Catawba County Board of Commissioners to establish the necessary legal contract.
7

7. Stormwater Management Program Plan
7,1 Public. Education and Outreach on Storm Water Impacts
7.1.1. BMP Summary Table
8MP
Measurable Goals
Yr 1
Yr
Yr
Yr
Yr
Responsible
2
3
4
5
Party/Position
Partner with local
Stormwater Working
Group and Western
Piedmont Council of
Regional
Governments to
Environmental
1
outreach
develop and
X
X
X
Coordinator
implement a
regional
educational
outreach program
Continue to develop
web site. Target
message about the
importance of clean
water and how
stormwater gets
polluted. Give tips
Develop Web
on reducing
Environmental
z
X
X
X
X
X
CaCooidinatorIS
Site
pollution. Provide
contact number for
Coordinator
stormwater
questions/issues.
Identify target
audience and track
the number of web
hits.
Participate in
public events by
displaying posters
and other
stormwater
information at a
booth and report
Festivals and
annually on event
Environmental
3
Local Fairs
and message
X
X
X
X
X
Coordinator
provided. Provide
message on the
importance of clean
water and on
specific activities
that can be carried
out to help reduce
pollution.

Develop materials
for distribution at
utility payment
Point of
area at city hall
and local library. I
purchase and
Environmental
4
library
Focus message on
X
X
X
X
X
Coordinator
overall stormwater
handouts
quality activities
that can be
addressed in the
home.
Continue to develop
industry specific
Business
stormwater outreach
Environmental
5
Outreach
for local
X
X
X
X
X
Coordinator
businesses and
distribute.
Continue use of
local government
Utilize local
cable television to
cable
Environmental
6
remind citizens of
X
X
X
X
X
government
seasonal stormwater
Coordinator
channel
issues and water
duality messages.

7.1.2. Target Audience
The City of Conover will target a majority of the community with respect
to Public Education. Households, farmers, businesses and industry, gas station
owners and gardeners are some of the citizen groups targeted. Every member of
the community has been targeted for education, because only with citizen
participation, can we reduce or remove pollution from the stormwater system.
7.1.3 Target Pollutant Sources
Specific pollutants being targeted by Conover's program include soils &
silts, trash, bacteria, yard waste and grease / oils that may intentionally or
inadvertently be discharged into the system. These pollutants are common among
storm water systems located within urban and suburban areas and are impacted by
construction site development. Such pollutants may be reduced or eliminated by
following proper principles in the disposal, transportation, use and containment
of the components.
7.1.4 Outreach Program
For the past several years Conover has provided Public Education through
these efforts:
• Use of local government cable channel
• Use of Conover Neighbors newsletter to all utility customers
• Development and distribution of educational handouts to residents
• Display of posters and storm water information at various public functions
such as National Night Out, Earth Day, Catawba River fest, Conover Farmers
Market.
• Storm water related brochures placed in public areas and local vet
offices.
We plan to continue those practices and expand efforts by further
development of our web site, partner with the local storm water working group in
offering additional educational programs to local schools / civic organizations
and working with developers and contractors to develop and implement procedures
to address construction run-off.
7.1.5 Decision Process
The City of Conover feels that the practices currently used and those
proposed blend well with our community efforts to keep the public informed on
all issues. Efforts such as these have been successful for our community.
Expanding on current practices will help keep the cost of the program down for
our residents.
7.1.6 Evaluation
The Public Education Program will be evaluated every year by referencing
the suggested BMP's and reporting any activity in the annual report to the
State. By tracking the number of publications produced, and comparing the amount
of information provided to the public through mailers, brochures and web hits, a
count of citizens reached can be calculated.
10

7.2 Public Involvement and Participation
7.2.1 BMP Summary Table
BMP
Measurable Goals
Yr 1
Yr
Yr
Yr
Yr
Responsible
2
3
4
5
Party/Position
Maintain existing
Stormwater Advisory
1
Citizen
Board to illicit
Environmental
Advisory Group
public input and
X
X
X
X
X
Coordinator
advice on
stormwater issues.
Utilize stenciling
program to involve
volunteers in
stormwater
activities. Post
Stenciling
notice of this
2
X
X
X
X
X
Public Works
Program
volunteer
opportunity at
point of purchase,
city hall, and
local library and
community events.
Develop outreach
programs for public
involvement.
Develop Public
Possible programs
3
Involvement
could include
X
X
X
X
X
Public Works
litter pickup,
programs
hazardous household
waste disposal
opportunities, and
recycling.
Require new
development to
install storm drain
Storm Drain
castings that
Environmental
4
X
X
X
X
Coordinator/Planning
Casting
enhance public
Department
awareness via
drainage to stream
language/message
7.2.2 Target Audience
The City of Conover will again target all members of the community with
respect to Public Involvement. Homeowner associations, neighborhood groups, and
local businesses and industries are just a few of the groups targeted. Every
member of the community has been targeted for involvement, because only with
citizen participation, can we reduce or remove pollution from the stormwater
system.

7.2.3 Participation Program
The City of Conover realizes the importance of public involvement in the
overall success of the Stormwater Management Plan. A citizen's Stormwater
Advisory Board has been established to hear items related to stormwater, provide
a public contact and venue for stormwater issues, and offer recommendations to
the City Council.
Continue to make available storm drain stenciling materials for local
volunteer groups who are interested in civic projects or raising water quality
awareness. Continue to involve local scouts who have participated in past years
in stenciling drains, as well as public postings for stenciling opportunities.
Promote public involvement in local litter pick up campaigns such as the
existing Keep Catawba County Beautiful program. Encourage citizen participation
at biannual hazardous household waste disposal days. Continue the successful
curbside and specialty drive to recycling programs.
7.2.4. Decision Process
The City of Conover is going to develop the public involvement and
participation program using the BMP's suggested. These measures were decided
upon because they involve not only the general public, but give groups who are
interested in water quality and the environment the opportunity to participate
in programs and contribute. Since developers will install storm drains as part
of stormwater infrastructure, we will require that the drains castings contain a
"drains to stream" message.
7.2.5 Evaluation
The success of this measure will be evaluated by determining if the BMP's
listed above have been accomplished and reporting accomplishments annually to
the State.
12

7.3 Illicit Discharge and Elimination
7.3.1. BMP Table
EMP
Measurable Goals
Yr
Yr
Yr
Yr
Yr
Responsible Position
1
2
3
4
5
Maintain City MS4
Maintain/update MS4
Public Works/GIS
1
X
X
X
X
X
drainage mapping
data map
Coordinator
Maintain a program
for the purpose of
detection of
illicit discharges
to the MS4.
Maintain City
Illicit Discharge
ordinances to
2
Detection and
prohibit
X
X
X
X
X
Public Works
Elimination Program
unauthorized
discharges and
continue
inspections and
enforce elimination
of any illegal
releases.
Continue citizen
and industry
IDDE Education and
Environmental
3
specific outreach
X
X
X
X
X
Outreach
Coordinator
programs.
Maintain mechanism
for reporting of
4
IDDE Reporting
X
X
X
X
X
Public Works
Illicit Discharge
Detection.
7.3.2, Storm Sewer Map
The City has developed a storm sewer system map identifying MS4 within the
street rights of way and the system outfalls. Elements shown include catch
basins, curb inlets, pipes, culverts, swales and ditches that collect water and
eventually discharge into local streams and surface waters. The map is comprised
of a digital GIS base map with infrastructure provided by GPS technology. Parcel
and topographical data are also supplied to provide a map that can be used to
identify locations of drainage ways and outfalls within the City of Conover. Our
GIS Mapping is also linked to our citywide work order system, which gives us the
ability to schedule and track activities needed and performed along the system.
13

As a provision of our Regional GIS Consortium arrangement, the county updates
the GIS base mapping layers. The Map is to be kept current through coordination
of the Public Works Department and GIS Department. Stormwater mapping will be
available on the City computer network. Conover Staff members will provide hard
copy maps upon request and a copy will be available for Public inspection at the
Public Works Facility located at 939 4`h Street Southwest.
7.3.3. Regulatory Mechanism
The regulatory mechanism used will be the Phase II Stormwater Ordinance
and the City's Code of Ordinances. Key components of the Phase Ii Stormwater
Ordinance are the right to inspect for illicit discharges on private property
and the requirement for the elimination at the source of any illicit discharges
that are discovered.
7.3.4. Enforcement Actions
The enforcement of the illicit discharge section of the Phase II
Stormwater Ordinance will be the responsibility of the City's Code Enforcement
Division of the Planning Department. Primarily, the Phase II Stormwater
Ordinance prohibits illicit discharges into the MS4. The ordinance also
establishes the right to inspect for illicit discharges on, private property.
The requirement for the elimination of illicit discharges at the source is also
established by the ordinance. Illicit discharges are considered a public
nuisance per the City's adopted Phase II Ordinance and shall be abated in
accordance with the procedures set forth in Chapter 12-Health and Sanitation
Nuisances of the Conover Code of Ordinances.
7.3.5. Detection and Elimination
The City will develop a plan to detect and address illicit (non -storm
water) discharges including illegal dumping into the system (MS4). The plan will
be designed to meet the following criteria:
• Locate problem areas - Methods may include public complaint, visual
inspections and sampling, inspection by public works personnel
• Find the source - Methods may include dye test / smoke test, upstream
tracing or septic system and commercial / industrial building inspections.
• Remove / Correct Illicit Connections - Once the source is identified, the
offending discharger will be notified to correct the problem. Working with
and educating first offenders will be a common course of action when
applicable.
• Documentation of actions - Documentation will be performed to illustrate
that progress is being made to eliminate illicit connections and
discharges. Information may include number of outfalls screened,
complaints screened and corrected, number of discharges detected and / or
eliminated and number / type of tests performed.
• Field personnel will receive periodic training on how to identify illicit
discharges to the MS4, and if necessary, track them to locate the source
of the illicit discharge. When dry weather flows are discovered, the
field personnel may report the dry weather flows so that they can be
investigated by Code Enforcement.
14

7.3.6. Non-Stormwater Discharges
1. Water line flushing:
2. Landscape irrigation:
3. Diverted stream flows:
4_ Rising ground waters:
S. Uncontaminated ground water infiltration (as
6. Uncontaminated pumped ground water:
7. Discharges from potable water sources:
8. Foundation drains:
9. Air conditioning condensation:
10. Irrigation water:
11. Springs:
12. Water from crawl space pumps:
13. Footing drains:
14. Dawn watering:
15. Individual residential car washing:
16. Flows from riparian habitats and wetlands
17. Dechlorinated swimming pool discharges:
18. Street wash water:
Allowable
Allowable
Allowable
Allowable
defined at 40 CFR §35.2005(20))
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
7.3.7. Occasional Incidental Non-Stormwater Discharges
None identified.
7.3.8. Outreach
The outreach program is based upon reaching the majority of the general
public and the various businesses that operate within the City limits. The
public education and outreach program, the public involvement and participation
program, and the pollution prevention and good housekeeping program will all be
part of a coordinated effort. Informing the general public, various businesses,
and municipal employees of the importance of the hazards associated with illicit
discharges and improper disposal of waste will be an integral part of all three
of these minimum measures. The strategies used in the public education and
public involvement minimum measures will be supplemented by employee training
and other aspects of the good housekeeping minimum measure.
7.3.9. Decision Process
The approach being utilized takes into consideration existing programs
that can be tailored to also address the Storm water need. Using Staff currently
involved in inspection of wastewater sewers and performing the GPS of new
infrastructure will broaden our Staff awareness and involvement in stormwater
activities, BMPs and Goals were considered based upon our ability to initiate
and gain benefit from those actions.
7.3.10. Evaluation
The measurable goals and BMPs reflect the needs and characteristics of the
City and its system, such measures will gauge permit compliance and more
importantly program effectiveness. The measurable goals and BMPs that address
requirements and intent of the control measure are shown in the SMP Table.
15

This facet of the program will be coordinated and performed by Conover
Staff, City Attorney, and City Council. Staff members responsible include;
Street Supervisor - Keith Crafton, Environmental Coordinator - Terry Lail, and
Public Works Director - Jimmy Clark.
7.4 Construction Site Stormwater Runoff
7.4.1 BMP Summary Table
BMP Measurable Goals
Yr
1
Yr
2
Yr
3
Yr
4
Yr
5
Responsible
Position
The City will
require that a copy
of the approval
letter from Catawba
County Utilities
and Engineering
Department, Erosion
Control Division be
submitted before
building or grading
Erosion and Sediment
project will be
Planning
Control Plan
approved if the
X
X
X
X
X
Department
project will
disturb an acre of
more of land.
Projects of less
than an acre are
required to
complete a City of
Conover Sediment
and Erosion Control
Permit
7.4.2. Regulatory Mechanism
The regulatory mechanism used will be the Catawba County Utilities and
Engineering Department, Erosion and Sedimentation Control Division's local
erosion and sediment control program delegated by NCDENR, Division of Land
Resources. The City will rely on the Catawba County to enforce the provisions of
the NPDES Phase II Construction Site Runoff Controls minimum measure within the
City limits and ETi-
The City will require that a copy of the erosion control approval letter
from Catawba County be submitted before building or grading permits will be
issued if construction activities will result in a land disturbance of an acre
or more.
The City also requires projects of less than one acre to conditions
outlined in a sedimentation and erosion control application. These sites are
monitored by City staff as construction takes place to ensure that sediment is
not leaving the site.
16

7.5 Post Construction Stormwater Management in New Development and Redevelopment
7,5.1, EMP Summary Table
HMP
Measurable Goals
Yr
Yr
Yr
Yr
Yr
Responsible Position
1
2
3
4
5
The City will
require that all
new or
redevelopment
projects that meet
the criteria
Post Construction
specified in the
1
Stormwater Controls
NPDES Phase II
X
X
X
X
X
Planning Department
permit
employ engineered
stormwater
controls. The
NCDENR EMP Manual
will be the design
guidance document.
The City will
require recorded
0&M agreements and
posting of
Post Construction
financial assurance
2
Operation and
for the purpose of
X
X
X
X
X
Planning Department
maintenance
Maintenance
necessary for
designed
performance of
stormwater control
structures.
The City will
On site wastewater
coordinate
Environmental
3
treatment /septic
oversight for these
X
X
X
X
Coordinator/Public
systems with the
systems
Catawba County
Works
Health Department
17

7.5.2. Non -Structural BMP's
The City will promote Prevention Measures (non-structural BMPs) as our
first line of defense against runoff problems. Proper planning and zoning, which
guides high impact growth away from sensitive areas, will be considered to
protect water quality. Site based controls that include buffer strips; riparian
zone preservation and designation of open space are also common practices that
will be used. The preservation of open space and natural features is encouraged
throughout the code, Intensity, dimensional, and design standards contain
provisions to encourage landscaping and tree plantings. The application of
these provisions ranges from residential subdivisions to perimeter buffers and
screenings to interior parking lot landscaping. There are also provisions to
set aside areas for recreation and open space. Special purpose districts are
also used to comply with the watershed and buffer regulations. All of these
provisions combined have the effect of reducing impervious surface area.
7.5.3. Structural BMP's
Engineered Stormwater BMPs are currently required by the City of Conover's
Phase II Stormwater Ordinance which is in effect for the entire City and ETJ, as
well as the Conover Zoning Ordinance portion in the Watershed Protection Overlay
District (Water Supply Watershed). The Storm Water Best Management Practices
Manual published by the NCDENR, DWQ is used as a guideline for the requirements
for all engineered stormwater BMPs. The more restrictive provisions of the
various regulations govern where they overlap.
7.5.4 Regulatory Mechanism
The regulatory mechanism used will be the City's Code of Ordinances. The
Phase II Stormwater Ordinance and the City of Conover's Zoning Ordinance both
apply to all development, public and private, within the City and its ETJ. Both
the Phase II Stormwater Ordinance and the Zoning Ordinance address the
requirements for post -construction Stormwater controls.
7.5.5 Operation and Maintenance
The long-term operation and maintenance of the stormwater control structure
BMPs will be assured by operation and maintenance agreements recorded with the
Catawba County Register of Deeds. The financial security of the agreement will
be assured by the posting of adequate financial instruments for the purpose of
the maintenance, repairs, or reconstruction necessary for adequate performance
of the storm- water control structures. An operation and maintenance plan shall
be provided that is consistent with the recorded operation and maintenance
agreement. Annual inspections of the Stormwater controls must be conducted by a
qualified professional. A copy of the annual inspection report must be
furnished to the City's Planning Department.
The City will coordinate oversight for on -site wastewater treatment systems
with the Catawba County Environmental Health Department.
7.5.6. Decision Process
The City's plan of action includes measures that utilize City / State
requirements for site runoff controls. The first step in the decision process
was to compare all of the current stormwater regulations that apply within the
City limits and ETJ. These various regulations were reviewed to determine which
18

provisions are more restrictive, so that the more restrictive regulations can be
applied where they overlap. The individual BMPs, measurable goals, and the
responsible persons/positions are listed in the BMP summary table for this
minimum measure.
7.5.7. Measurable Goals
The measurable goals and BMPs reflect the needs and characteristics of the
City and its system. The measurable goals and BMPs that address requirements and
intent of the control measure are shown in the BMP Table. This facet of the
program will be coordinated and performed by City Staff members as designated in
the table.
7.6 Pollution Prevention/Good Housekeeping for Municipal Operations
7.6.1. BMP Summary Table
Yr
Yr
Yr
Yr
Yr
Responsible
BMP
Measurable Goals
1
2
3
4
5
Position
Conduct pollution
prevention and good
1
Employee training
housekeeping
X
X
x
X
X
Public Works
training programs
for public works
personnel..
Pesticide,
Maintain a program
Herbicide and
for reducing runoff
2
due to municipal
X
X
X
X
X
Public Works
Fertilizer
use of chemicals
management
and pollutants.
Minimize exposure
of any exterior
bulk material
Bulk material
3
storage areas to
X
X
X
X
X
Public Works
storage
rainwater (Install
covered areas as
needed) .
Develop and
maintain SOP for
Land disturbing
City land
4
activities
disturbing
X
X
X
X
X
Public Works
activities (water,
sewer line repair
or installation)
19

7.6.2 Affected Operations
The municipal operations that are impacted by the operations and
maintenance program will be the public services, public utilities, and
recreation and parks departments. The Northeast Wastewater Treatment Plant is
subject to NPDES General Permit NCGlIO000 (COC NCG110145).
7.6.3. Training
The City of Conover will conduct training to educate all employees on
clean water issues and on workplace responsibilities to reduce or eliminate
pollutants from stormwater.
7.6.4. Maintenance and Inspections
Facilities will be inspected annually, results documented, deficiencies
noted and corrected as soon as possible by Public Works staff.
7.6.5. Vehicular Operations
Vehicular operations contribute pollutants that are commonly removed from
municipal parking lots and streets by sweeping operations. Vehicle maintenance
activities typically take place indoors. The majority of municipal vehicles and
equipment parked overnight at the public services complex have covered
parking/storage areas. Since this is the same complex where vehicle maintenance
operations take place, the covered storage and maintenance areas reduce the
pollutants discharged into the storm drainage system. Vehicle fluids are
normally removed from paved areas using compounds that absorb the fluids.
Periodically, additional measures will be evaluated to reduce the discharge of
pollutants from these areas.
7.6.6. Waste Disposal
Waste is discarded at the County operated Public Landfill, Used motor oil
is recycled and used as fuel for heating the maintenance garage.
7.6.7. Flood Management Projects
Flood management projects are non -typical for this area. Regional
detention facilities to control flooding have not been necessary. Stormwater
management concentrates on BMPs for water quality and the controlled release of
stormwater discharges from new development. The storm Water Best Management
Practices Manual published by the NCDENR, DWQ is used as a guideline for the
design review of stormwater BMPs.
7.6.6. Existing Ordinance
A review of existing ordinances, in conjunction with the other minimum
measures, has been performed to ensure compliance with Phase II stormwater
regulations.
20

7.6.9. Decision Process
Every effort is being made to remove outside storage of materials that
potentially could contaminate storm water runoff within the site. Wash down
efforts are confined to areas accommodated by sanitary sewer service. Spill
prevention Plans are also being revised where needed and employees trained to
address emergency and non -emergency situations.
7.6.10. Evaluation
The measurable goals and BMPs reflect the needs and characteristics of the
City and its system. The measurable goals and BMPs that address requirements and
intent of the control measure are shown in the BMP Table. This facet of the
program will be coordinated and performed by City Staff members, Street
Supervisor - Keith Crafton, Fleet Supervisor - Ron Brown, and Public Works
Director - Jimmy Clark.
21

State of North Carolina OFFIC USE ONLY
Department of Environment & Natural Resources Date Rec`d
Division of Water Quality Fee Paid
Permit Number
NPDES STORMWATER PERMIT APPLICATION FORM
This application form is for use by public bodies seeking NPDES stormwater permit coverage for Regulated Public
Entities (RPE) pursuant to Title 15A North Carolina Administrative Code 2H .0126. A complete application
package includes this form and three copies of the narrative documentation required in Section X of this form.
This application form, completed in accordance with Instructions for completing NPDES Small M54 Stormwater
Permit Application (SWU-270) and the accompanying narrative documentation, completed in accordance with
Instructions for Preparing the Comprehensive Stormwater Management Program Report (SWU-268) are both
required for the application package to be considered a complete application submittal. Incomplete application
submittals may be returned to the applicant.
UZ�VI - t& tHVIRouMU'('4�
I. APPLICANT STATUS INFORMATION
a.
Name of Public Entity
City of Conover
Seeking Permit Coverage
b.
Ownership Status (federal,
Local OCT 0 1 2
state or local
c.
Type of Public Entity (city,
City
town, county, prison, school,
etc.
d.
Federal Standard Industrial
SIC 91 - 97 '`� "
`r'
Classification Code
e,
County(s)
Catawba
f.
Jurisdictional Area (square
14.8 square miles (City and ETJ)
miles
g.
Population
Permanent
6604
Seasonal (if availahle
h.
Ten-year Growth Rate
2.2
i.
Located on Indian Lands?
No
II. RPE / MS4 SYSTEM INFORMATION
a.
Storm Sewer Service Area
(square miles
14.8 Square Miles
b.
River Basin(s)
Upper and Lower Catawba
c.
Number of Primary Receiving
Streams
10
d.
Estimated percentage of jurisdictional
area containing the following four land use activities:
•
Residential
53.73
•
Commercial
13.48
•
Industrial
31.10
•
Open Space
1.69
Total =
100%
e.
Are there significant water
quality issues listed in the
attached a2plication report?
No
N' T-bd:"
Page 1
SWU-264-103102

NPDES RPE Stormwater Permit Application
III. EXISTING LOCAL WATER QUALITY PROGRAMS
a. Local Nutrient Sensitive Waters Strategy
No
b. Local Water Supply Watershed Program
YES
c. Delegated Erosion and Sediment Control Program
YES
d. CAMA Land Use Plan
No
IV. CO -PERMIT APPLICATION STATUS INFORMATION
(Complete this section only if co -permitting)
a. Do you intend to co -permit with FN 0
a eermitted Phase I entity?
b. If so, provide the name and permit number of that entity:
• Name of Phase I MS4
• NPDES Permit Number
c. Do you intend to co -permit
❑ Yes ❑ No
with another Phase II enti ?
d. If so, provide the name(s) of
the entity:
e. Have legal agreements been
finalized between the co-
❑ Yes ❑ No
ermittees?
V. RELIANCE ON ANOTHER ENTITY TO SATISFY ONE OR MORE OF YOUR PERMIT OBLIGATIONS
(If more than one, attach additional sheets)
a. Do you intend that another
entity perform one or more of
our permit obligations?
No
b. If yes, identify each entity and the element they will be implementing
• Name of Entity
• Element they will implement
• Contact Person
• Contact Address
• Contact Telephone Number
c. Are legal agreements in place
to establish responsibilities?
❑ Yes ❑ No
VI. DELEGATION OF AUTHORITY (OPTIONAL)
The signing official may delegate permit implementation authority to an appropriate staff member. This
delegation must name a specific person and position and include documentation of the delegation action
through board action.
a. Name of person to which permit authority
has been delegated
b. Title/position of person above
c. Documentation of board action delegating permit authority to this person/position must be
provided in the attached application report.
Page 2
SW U-264-103102

NPDES RPE Stormwater Permit Application
VII. SIGNING OFFICIAL'S STATEMENT
Please see the application instructions to determine who has signatory authority for this permit
application. If authority for the NPDES stormwater permit has been appropriately delegated through
board action and documented in this permit application, the person/position listed in Section VI above
may sign the official statement below.
1 certify, under penally of law, that this document and all attachments were prepared under my
direction or supervision in accordance with a system designed to assure that qualified personnel
properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system, or those persons directly responsible for gathering the
information, the information submitted is, to the best of my knowledge and belief, true, accurate,
and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations.
Signature
Name
Mr. L. B. (Rick) Beasley
Title
City Manager
Street Address
101 l" St. East
PO Box
P.O. Box 549
city
Conover
State
North Carolina
Zip
28613
Telephone
[phone]
Fax
[phone]
E-Mail
Rick B a ci.conovermc.us
VIII. MS4 CONTACT INFORMATION
Provide the following information for the person/position that will be responsible for day to day
implementation and oversight of the stormwater program.
a.
Name of Contact
Person
Mr. Jimmy Clark
b.
Title
Public Works Director
c.
Street Address
939 4"' St SW
d.
PO Box
Y.O. Box 549
e.
City
Conover
f.
State
North Carolina
g.
Zip
28613
h.
Telephone Number
[phone]
i.
Fax Number
[phone]
j.
E-Mail Address
JimmyC a ci.conover.ne.us
Page 3
SWU-264-103102

NPDES RPE Storrnwater Permit Application
IX. PERMITS AND CONSTRUCTION APPROVALS
List permits or construction approvals received or applied for under the following programs. Include contact
name if different than the person listed in Item VIII. If further space needed, attach additional sheets.
a.
RCRA Hazardous Waste
Management Program
N/A
b.
UIC program under SDWA
N/A
c.
NPDES Wastewater Discharge
#NC0024252 -- Conover N.E. Wastewater Treatment Plant
Permit Number
#NC0024279 -- Conover S.E. Wastewater 'Creatment Plant
d.
Prevention of Significant
Deterioration (PSD) Program
N/A
e.
Non Attainment Program
N/A
f.
National Emission Standards for
Hazardous Pollutants (NESHAPS)
N/A
reconstruction approval
g.
Ocean dumping permits under the
Marine Protection Research and
N/A
Sanctuaries Act
h.
Dredge or fill permits under
section 404 of CWA
N/A
X. NARRATIVE APPLICATION SUPPLEMENT: STORMWATER MANAGEMENT PROGRAM REPORT
Summarized information provided, actual plans in development.
Page 4
SWU-264-103102

City of Conover
Comprehensive Stormwater Management Report

TABLE OF CONTENTS
1, STORM SEWER SYSTEM INFORMATION
1.1. Population Served
Pg. 3
1.2. Growth Rate
Pg. 3
1.3. Jurisdictional and MS4 Service Areas
Pg. 3
1.4. M54 Conveyance System
Pg. 3
1.5. Land Use Composition Estimates
Pg. 4
1.6. Estimate Methodology
Pg. 4
1.7. TMOL Identification
Pg. 4
2. RECEIVING STREAMS Pg. 4
3. EXISTING WATER QUALITY PROGRAMS
3.1. Local Programs Pg. 4
3.2. State programs Pg, 5
PERMITTING INFORMATION
4.1. Responsible Party Contact List Pg. 5
4.2. Organizational Chart Pg. 6
4.3. Signing Official Pg. 7
4.4. Duly Authorized Representative Pg. 7
5. Co -Permitting Information (if applicable)
5.1. Co-Permittees Pg. 7
5.2. Legal Agreements Pg, 7
5.3. Responsible Parties Pg. 7
6. Reliance on Other Government Entity
6.1. Name of Entity Pg. 7
6.2. Measure Implemented Pg. 7
6.3. Contact Information Pg. 7
6.4. Legal Agreements Pg. 7
STORMWATER MANAGEMENT PROGRAM
7.1. Public Education and Outreach on Storm Water Impacts
Pg. 8
7.2. Public Involvement and Participation
Pg, 10
7.3. Illicit Discharge Detection and Elimination
Pg. 12
7.4. Construction Site Stormwater Runoff Control
Pg. 16
7.5. Post -Construction Storm Water Management in
New Development and Redevelopment
Pg, 18
7.6. Pollution Prevention/Good Housekeeping for Municipal Operations
Pg. 21
Appendix Pg. 23
Indian Springs Sub -Division Drainage Map
Conover Downtown Drainage Map
Public Meeting Notice and Resolution

1 .. Storm Sewer System Information
1.1 Population:
-Permanent: 6604
-Basis of Population statistic: 2000 Census
-Seasonal:
-Method used to create seasonal estimates:
1.2 Growth Rate: 2.2
1,3 Jurisdictional Area: 14.8 square miles (City Limits + ETJ)
MS4 Service Area: Same
1.4 MS4 Conveyance System
The' City of Conover storm water system includes drainage infrastructure
such as inlets, basins, manholes, pipes, culverts, bridges, ditches, and swales.
These structures contain and move storm water that naturally gravitates to
privately owned storm water systems and receiving streams of the State. The City
has (10) ten receiving streams throughout our area that direct waters to the
Catawba River Basin. Open channels make up the majority of the City and
Privately owned systems throughout Conover.
City Crews provide maintenance to the City System by the following
methods:
• open Channel / Ditch -line Maintenance - operation includes cleaning,
clearing and restoration of open ditch -lines within the City right of
ways. Providing riprap stabilization and seed/grass measures are commonly
used to correct, minimize and control erosion issues in these areas.
• Drainage Pipe Maintenance - City Staff provides pipe installation for
property owners desiring to pipe areas within the public right of ways.
Other related work may include; catch -basin construction, catch -basin and
pipe cleaning, catch -basin and pipe repair, erosion control measures and
spill hazard response.
• Sweeping - The City provides curb -sweeping service for removal of trash,
litter and other debris. Additionally, they may respond to emergency
situations possibly involving hazardous substances.
• Flushing - The City provides flushing service to the downtown curbed
streets and other areas on an as needed basis.
Litter / Dead Animal Collection - This activity includes the removal of
trash, debris and dead animals from City maintained streets, parking lots
and walkways.
• Leaf Collection - The City has (2) two options for leaf collection
services for it's residents. Citizens may bag their leaves in clear bags
or rake loose leaves to the curb or ditch -line boundaries to receive
vacuum service. Residents are asked to keep ditch -lines free of leaves at
all times.
The city employs (3) Full -Time positions for system maintenance. The
system is inspected yearly for maintenance problems and cleaned following
rain events.
3

1.5 Land Use Composition Estimates
Residential: 53.13 %
Commercial: 13.48 %
Industrial: 31-10 %
Open Space: 1.69 %
Total: 100%
1.6 Estimate Methodology
Land Use Percentages were calculated based on the zoning information
maintained by the Planning and GIS Departments. By grouping the various zoning
districts within the City of Conover into 4 main categories, using Arcinfo
software and calculating the total area of each category, percentages were
calculated by dividing each category by the total area of Conover.
1.7 TMDL Identification
NONE
2. Receiving Streams
F22er and Lower Catawba River Basins
Receiving Stream
Name
Stream
Segment
water Quality
Classification
Use Support
Rating
Water Quality
Issues
Lyle Creek
11-76-(0.5)
C
Fully Supported
None
Lyle Creek
11-76-(3.5)
WS-IV
Fully Supported
None
Mull Creek
11-76-4
WS-IV
Fully Supported
None
MCLin Creek
11-76-5-(0.3)
C
Fully Supported
None
Long Creek
11-76-5-1
WS-IV
Fully Supported
None
Cline Creek
11-129-5-2
C
Fully Supported
None
Conover Branch
11-129-5-2-1
C
Fully Supported
None
Hildebran Creek
11-129-5-3
C
Fully Supported
None
Miller Branch
11-129-5-1
C
Fully Supported
None
Clark Creek
11-129-5-
(0.3)
C
Fully Supported
None
3. Existing Water Quality Pro rams
3.1 Local Programs
The City of Conover currently implements a local water quality program that
includes a Water Supply Watershed Protection Program, a delegated Erosion and
Sediment Control. and Land Use Plan. The City has developed a Water Supply
Watershed Protection District (WSP District) and incorporated its definition and
requirements into the Code of Ordinances. The purpose of the district is to
regulate the development and land use density in order to limit water supply
4

watershed exposure to non -point source discharge and pollution. This effort is a
proactive approach, rather than a reactive, to assure a clean, safe and healthy
water supply. The City has delegated Erosion and Sediment Control by requiring
development over 1 acre to present evidence that a sediment control plan has
been submitted to and results received from the North Carolina Department of
Natural and Economic Resources, Land Quality Section. The City of Conover
Planning Department has created and maintains a Land Use Plan that regulates
land use throughout the city, through the use of various zoning districts and
guides high impact growth away from sensitive areas.
3.2 State Programs
NCDENR Erosion and Sediment Control
4. Permitting Information
4.1 Responsible Party Contact List
Public Education:
Christopher Niver
Assistant Planner
828-464-1191
[e-mail]
Public Involvement:
Keith Crafton
Street Supervisor
828-464-4808
[e-mail]
Jimmy Clark
Public Works Director
828-464-4848
[e-mail]
Jimmy Clark
Public Works Director
828-464-4808
[e-mail]
Illicit Discharge Detection and Elimination
Keith Crafton Jimmy Clark
Street Supervisor Public Works Director
828-464-4808 828-464-4808
[e-mail] [e-mail]
Construction Site Stormwater Runoff
Keith Crafton
Street Supervisor
828-464-4808
[e-mail]
Post Construction Site Management
Keith Crafton
Street Supervisor
828-464-4808
[e-mail]
Controls
Jimmy Clark
Public Works Director
828-464-4808
[e-mail]
Jimmy Clark
Public Works Director
828-464-4808
[e-mail]
Pollution Prevention/Good Housekeeping
Keith Crafton Jimmy Clark
Street Supervisor Public Works Director
828-464-4808 828-464-4808
[e-mail] [e-mail]
5

4.2 Organizational Chart
CIS Ctrxkl 111 Finance Erector
Personne! ar.
Personnel Clkl I Fnance Supervisor
6ep, City Clerk
Customer 6
Service Clerk
Aaounb7g
Clerk
�. 110fdy Clerk I! ..
Nly Clerk I
Citizens of Conover
77-177.
City Manager
k
__.
Fire Chief'; Plannrt ing Duedor
IInspector
Planning
i
Assistant
t InspeCorlEngineer
GES� a
��
7 Engineers
Poke Chief Put>ht Works
1 Ca fain 1 ASSiStant Director
(1 Records Clerk) (I Secretary)
2Lieutenants ,1Tech nicaIktslslanl
�4 Sergeants 2 Police Speda6Sts 4 Fleet
15Vo ` 2Reserve Mamtenance
funleers � Sergeanrs
14 Officers 10 WalerMlify
2 Reserve
Officers
11)
9 Street
-..._.I-.__
!Salk600
4 Grounds
�1

4.3 Signing Official
"1 certify, under penalty of law, that this document and all attachments were
prepared under my direction or supervision in accordance with a system designed
to assure that qualified personnel properly gather and evaluate the information
submitted. Based on my inquiry of the person or persons who manage the system,
or those persons directly responsible for gathering the information, the
information submitted is, to the best of my knowledge and belief, true,
accurate, and complete. I am aware that there are significant penalties for
submitting false information, including the possibility of fines and
imprisonment for knowing violations."
Signature:
1.
Name:
Mr. L. B. (Rick) Beasley
2_
Title::
City Manager
3.
Street Address:
101 1st Street East
4.
PO Sox:
P.O. Box 549
S.
City:
Conover
6.
State:
N.C.
7.
Zip:
28613
8.
Telephone:
828-464-1191
9.
E-Mail:
[e-mail]
4.4 Duly Authorized Representative
Not Applicable
5. Co-Permittingy Infonnation
Not Applicable
G. Reliance on Other Government Entity
Not Applicable
7

7. Stonnwater Managernent Program Plan
7.1 Public Education and Outreach on Storm Water Impacts
7.1.1. SMP Summary Table
BMP
Measurable Goals
Yr 1
Yr 2
Yr 3
Yr a
Yr 5
Responsible Party/Position
1
Mailers, Brochures,
Develop mailer for insert in
X
X
X
X
X
Assistant Planner
Posters
utility bills and implement.
Target homeowners and
businesses with messages
about how they can reduce
pollution picked up by
stormwater. Track number of
homes and businesses
reached by mailer and report
annually.
2
Develop Web Site
Develop Web Site, Target
X
X
Assistant Planner/GlS
message about the
Department
importance of clean water
and how stormwater gets
polluted. Give tips on
reducing pollution. Identify
target audience and track the
number of web hits. Report
annually,
3
Festivals and Local
Participate in Public Works
X
X
X
X
X
Assistant Planner
Fairs
Day annually by displaying
posters and other stormwater
information at a booth and
report annually on event and
message provided. Provide
message on the importance
of clean water and on specific
activities that can be carried
out to help reduce stormwater
pollution,
4
Library Handouts
Develop materials for
X
x
X
Assistant Planner
distribution in local library.
Focus message on overall
stormwater quality activities
that can be addressed in the
home. Track number of
materials produced and
distributed annually and
report.
5
Hotline
Establish hotline for
X
X
X
X
X
Assistant Planner
communication with public.
Track number and types of
issues as well as disposition
of call. Report annually on
data collected and issues
addressed.
6
Stormwater Drain
Continue program, with the
X
X
X
X
X
Assistant Planner
Stenciling
help of the Boy Scouts,
stenciling stormwater drains
to make the public aware of
the outflow of storm water.

7.1.2. Target Audience
The City of Conover will target all members of the community with respect
to Public Education. Households, farmers, businesses and industry, gas station
owners and gardeners are just a few of the citizen groups targeted. Every member
of the community has been targeted for education, because only with citizen
participation, can we reduce or remove pollution from the stormwater system.
1.1.3 Target Pollutant Sources
Specific pollutants being targeted by Conover's program include, soils &
silts, trash, bacteria, yard waste and grease / oils that may intentionally or
inadvertently be discharged into the system. These pollutants are common among
storm water systems located within Urban and Suburban areas and are impacted by
construction site development. Such pollutants may be reduced or eliminated by
following proper principles in the disposal, transportation, use and containment
of the components.
7.1.4 Outreach Program
For (3) three years Conover has provided Public Education through these efforts:
• Storm Water Drain Stenciling (with Boy Scouts)
• Development and distribution of Educational handouts to residents
• Display of posters and Storm water information at two City functions.
Public Works Day (May) and Community Workshop (March)
We plan to continue those practices and expand efforts by the utilization of our
web site, offering additional educational programs to local schools / civic
organizations and working with developers and Contractors to develop and
implement procedures to address construction run-off.
7.1.5 Decision Process
The City of Conover feels that the practices currently used and those
proposed blend well with our Community efforts to keep the public informed on
all issues. Efforts such as these have been very successful for our community.
Expanding on current practices will help keep the cost of the program down for
our residents. Public Education for developmental/construction run-off will be
targeted as program goal.
7.1.5 Evaluation
The Public Education Program will be evaluated every year by referencing
the suggested BMP's and reporting any activity in the annual report to the
State. By tracking the number of publications produced, and comparing the amount
of information provided to the public through mailers, brochures and web hits, a
count of citizens reached can be calculated. A written record of calls to the
hotline created will also provide a quantifiable number of citizens educated in
proper stormwater management.
c)

7.2 Public Involvement and Participation
7.2.1 BMP Summary Table
BMP
Measurable Goals
Yr 1
Yr 2
Yr 3
Yr 4
Yr 5
Responsible Party/Position
1
Storm Water
Incorporate Storm Water
X
X
X
X
X
Public Works
Educational
educational meetings into the
Meetings
local Community Watch
programs. Provide basic
information, brochures and
Hotline number to residents.
Report activity in annual
report.
2
Stenciling Program
Utilize stencilling program to
X
X
X
X
Public Works
involve students, parents and
residents in Storm Water
activities. Provide this activity
in each area of the City and
seek involvement by Public
Notices
3
Neighborhood Clean
Form voluntary neighborhood
X
X
X
Public Works
Up Groups
clean up groups and target
50% participation. Train
citizens to identify possible
pollution sources and
practical ways to clean up
ditches and drains. Report
activity in annual report.
4
"Adopt a Storm
Develop and implement a
X
X
Public Works
Drain" program
program in which individuals
and groups would assist the
City in keeping drains free of
debris and assist in
monitoring private waterways.
Report activity in annual
report
7.2.2 Target Audience
The City of Conover will again target all members of the community with
respect to Public Involvement. Homeowner associations, neighborhood groups, and
local businesses and .industries are just a few of the groups targeted. Every
member of the community has been targeted for involvement, because only with
citizen participation, can we reduce or remove pollution from the stormwater
system.
7.2.3 Participation Program
During six City held informational functions Staff supplied information
regarding Storm Water and the six program components. Comments were made most
commonly regarding types of contamination, sources of contamination and possible
financial impacts to citizens. A Public Hearing was also held on March 3Id, 2003
to receive citizen comments regarding the application phase of the project.
During program development we will continue to promote public involvement and
utilize public comments as a component of our strategy.
H

7.2.4. Decision Process
The City of Conover is going to develop the public involvement and
participation program using several of the BMP's suggested. We plan to
incorporate Storm Water educational meetings into the local Community Watch
Programs and provide basic information, brochures and hot line number to
residents. We plan to utilize the stenciling program to involve students,
parents and residents in Storm Water activities and provide this activity in
each area of the City and seek involvement by public notices. We plan to form
voluntary Neighborhood Clean-up Groups and target 50% participation. And finally
plan to develop and implement a "Adopt a Storm Drain" program for the City
encouraging individuals and groups to keep drains free of debris and assist in
monitoring private waterways. This facet of the program will be coordinated and
performed by City Staff members, Street Supervisor - Keith Crafton and Public
Works Director - Jimmy Clark.
7.2.5 Evaluation
The success of this measure will be evaluated by reporting annually to the
state the number of meetings held, stormdrains stenciled, Neighborhood clean up
groups established and storm drains adopted on a year-to-year basis.

7.3 Illicit Discharge and Elimination
7.3.1. BMP Table
BMP
I Measurable Goals
Yr 1
Yr 2
Yr 3
Yr 4
Yr 5
Responsible Position
4
Develop ordinance or
Develop ordinance and
X
X
X
X
Assistant Planner
amend existing ordinance to
have it adopted by the
include illicit detection, right
elected officials by the end
of entry, prohibition of
of year 2. Note date of
certain discharges,
adoption and have copy of
enforcement actions and
penalties for dumping, spills,
ordinance in annual report
and willful illicit connections.
file.
2
Develop system map
The City of Conover has
X
X
X
X
X
GIS Department
showing outfalls and the
begun working on the
receiving bodies of water_
Mapping System. The reap
Complete one quarter of
will note outfalis and receiving
the community each year,
bodies of water for each
updating any system
outfall. Report annually on
changes within the
progress.
already mapped areas.
as they occur.
3
Develop fact sheets for
Prepare fact sheets and distribute to
X
X
X
Assistant Planner
public education program
Library and Fire Department for public
on illicit connections and
distribution. Place at City Hall information
spill management. Place
booth_ Complete by end of year 3 and
in public library and
provide samples in annual report. Note
provide to Fire
date completed and number of copies
placed for distribution.
Department for
distribution to industry.
4
Train employees on how
Provide materials to all
X
X
X
Public Works
to inspect for illicit
employees in organization on
connections and establish
illicit connections and how to
a tracking system for
recognize one. Complete by
managing reported
end of year 3 and note date
problems.
distributed. Summarize in
annual report.
5
Utilize hotline setup under
Maintain log of hotline calls
X
X
X
X
X
Assistant Planner
Public Involvement
and disposition. Note the
program for public
numbers that are related to
reporting of illicit
illicit connections. Setup in
connections.
year 1 and report annually-
6
Establish database to
Complete database
X
X
X
Code Enforcement Officer
track all activities for
development in year 3.
inspections and follow-up
Report annually on number of
enforcement activities.
inspections and findings.
7
Identify responsible party
Establish standard operating
X
X
X
Code Enforcement Officer
in organization to manage
procedures in year 3 and
follow-up and
report on enforcement actions
enforcement actions.
in each annual report.
12

7.3.2. Storm Sewer Map
The City has begun the development of a storm sewer system map identifying
the system outfalls, City infrastructure/system, Private system and State
system. Elements shown include catch basins, curb inlets, pipes, culverts,
swales and ditches that collect water and eventually discharge into local
streams and surface waters. The map is comprised of a digital GIS base map with
infrastructure provided by GPS technology_ Parcel and topographical data are
also supplied to provide a map that can be used to identify locations of
drainage ways and outfalls within the City of Conover. The Map is to be kept
current by using (in house) GPS equipment to capture new infrastructure points
and provide a database of each point for use in maintenance and inspection
practices. Our GIS Mapping is also linked to our citywide work order system,
which give us the ability to schedule and track activities needed and performed
along the system. As a provision of our Regional GIS Consortium arrangement, the
county updates quarterly the GIS base mapping layers. The Map is to be kept
current through coordination of the Public Works Department and GIS Department.
Storm -water mapping will be available on the City computer network. Conover
Staff members will provide hard copy maps upon request and a copy will be
available for Public inspection at the Public Works Facility located at 939 4`h
Street Southwest.
7.3.3, Regulatory Mechanism
The City does have regulations in our Code of Ordinances (Chapter 12 -
Nuisances and Chapter 11 - Garbage, Trash and Weeds) that prohibits the disposal
of any solid waste, trash, tree limbs or other material that may contaminate or
block the drainage way. An ordinance meeting the following objectives will be
developed, adopted and implemented by the City of Conover.
• To regulate the contribution of pollutants to the municipal separate storm
sewer (MS4) by storm water discharges by any user.
• To prohibit Illicit Connections and Discharges to the municipal separate
storm sewer system.
• To establish legal authority to carry out all inspection, surveillance and
monitoring procedures necessary to ensure compliance with this ordinance.
The ordinance proposed will comply with requirements of the National Pollutant
Discharge Elimination System (NPDES) permit process.
7.3.4. EnforcemenC Actions
The proposed ordinance will also identify the appropriate enforcement
actions to be taken whenever illicit connections are discovered. Such
enforcement shall consider the severity of the action and negative impacts to
the water body or watercourse. Notice of Violations may include;
• Monitoring, analysis and reporting
• Elimination of discharges / connections
• Abatement or remediation of pollution or contamination
• Payment of fine or remediation cost
• Implementation of control measures and / or BMPs
13

7.3.5. Detection and Elimination
The City will develop a plan to detect and address illicit (non- storm
water) discharges including illegal dumping into the system (MS4). The plan will
be designed to meet the following criteria.
• Locate problem areas - Methods may include public complaint, visual
inspections and sampling
• Find the source - Methods may include dye test / smoke test, upstream
tracing or septic system and commercial / industrial building inspections.
• Remove / Correct Illicit Connections - Once the source is identified, the
offending discharger will be notified to correct the problem. Working with
and educating first offenders will be a common course of action when
applicable.
• Documentation of actions - Documentation will be performed to illustrate
that progress is being made to eliminate illicit connections and
discharges. Information may include number of outfalls screened,
complaints screened and corrected, number of discharges detected and / or
eliminated and number / type of tests performed.
7.3.6. Non-Stormwater Discharges
1. Water line flushing:
2. Landscape irrigation:
3. Diverted stream flows:
4. Rising ground waters:
5. Uncontaminated ground water infiltration (as
6. Uncontaminated pumped ground water:
7. Discharges from potable water sources:
8. Foundation drains:
9. Air conditioning condensation:
10. Irrigation water:
11. Springs:
12. Water from crawl space pumps:
13. Footing drains:
14. Lawn watering:
15. Individual residential car washing:
16. Flows from riparian habitats and wetlands:
17. Dechlorinated swimming pool discharges:
18. Street wash water:
Allowable
Allowable
Allowable
Allowable
defined at 40 CFR
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
Allowable
7.3.7. Occasional Incidental Non-Stormwater Discharges
None identified.
7.3.8. Outreach
535.2005(20))
City of Conover Staff is involved in both the Public Education and
outreach efforts now and as proposed in sections 10 & 11. Those efforts will
include educational information regarding ways to detect and eliminate illicit
discharges. The efforts will include initiating a volunteer recycling program
for oil and promoting the use of the County's household hazardous waste program.
14

7.3.9. Decision Process
The approach being utilized takes into consideration existing programs
that can be tailored to also address the Storm water need. Using Staff currently
involved in inspection of wastewater sewers and performing the GPS of new
infrastructure will broaden our Staff awareness and involvement in Storm Water
activities. BMPs and Goals were considered based upon our ability to initiate
and gain benefit from those actions.
7.3.10. Evaluation
The measurable goals and BMPs reflect the needs and characteristics of the
City and its system, such measures will gauge permit compliance and more
importantly program effectiveness. The measurable goals and BMPs that address
requirements and intent of the control measure are shown in the BMP Table.
This facet of the program will be coordinated and performed by Conover Staff,
City Attorney, and City Council. Staff members responsible include; Street
Supervisor - Keith Crafton, ASst. Planner - Chris Niver and Public Works
Director - Jimmy Clark.
15

7.4 Construction Site Stormwater Runoff
7.4.1 BMP Summary Table
BMP
Measurable Goals
Yr 1
Yr 2
Yr 3
Yr 4
Yr 51
Responsible Position
Development and
implementation of the
Stormwater Management
Develop the organizational
Plan which will include
1
plan, including enforcement
requirements for
X
X
X
X
X
Public Works
and inspection strategies to
managing construction
manage construction sites.
site runoff. Provide
procedures in annual
report when implemented
Track program activity.
Develop and Implement
Provide procedures in
Assistant Planner 1
2
Inspection Program
annual report when
X
X
X
X
Code Enforcement
implemented.
Officer
Comply with developed
ordinance and provide
Establish training program
education to developers,
for site operators on
contractors, and private
3
program strategy and on
parties concerning the use
and maintenance of proper
X
X
X
Public Works
their responsibilities for
Best Management Practices.
site management.
Provide number of target
audience reached in annual
report,
Create method for public
Hotline to provide method
reporting by end of year t.
4
for public to report
Track number and type of
X
X
X
X
X
Public Works
concerns about sediment
complaints and disposition
and erosion issues.
of each. Summarize in
annual report.
Implement and document
Establish procedure for
plan review procedures
5
plan review of construction
and track activity. Report
X
X
X
X
Public Works
site management plans.
activity annually in permit
report to the state.
Describe documentation
Document all inspections,
procedures and
6
enforcement actions and
summarize in annual
X
X
X
X
Public Works
public reports,
report to State.
Develop Site BMP Manual
Develop BMP Manual at
to include various
time of program
strategies needed to
implementation
address local construction
7
site conditions in
X
X
X
X
Public Works
coordination with State
General Permit for
Construction Sites and
State Sediment and
Erosion Control Program.
16

7.4.2. Regulatory Mechanism
The City of Conover proposes to use the State Program to comply with this
Storm Water Phase II minimum measure. Use of this program will provide these
basic control objectives that will protect public and private properties from
damage by land disturbing activities.
• Identify Critical Areas
• Limit Exposed Areas
• Limit Time of Exposure
• Control Surface Water
• Control Sedimentation
• Manage Storm Water Runoff
By meeting these objectives, pollutants commonly discharged from construction
sites will also be reduced.
City Contact Person: Jimmy A. Clark City of Conover - Public Works Dir.
State Contact Person: Steve Allred NC - DEM Mooresville Regional Office
Methods approved and recommended by the State DEM will be used to control
sediment and erosion within our Community. Commonly used controls such as
Vegetative Practices. Detention / Retention Practices and Infiltration Devices
will be recommended for use by persons involved in land disturbing activities.
7.4.3. Plan Review
The City currently has a Site Plan Review procedure that is required for
new and redevelopment activities. The current procedure does not require
controls nor enforce regulations currently imposed by The State. Staff is
currently receiving and reviewing (24) Site Plans per year from area Developers.
Measures imposed to reduce amounts of storm water and pollutants will include.
• Land Use Planning Strategies
• Retention of vegetated natural buffers
• Construction of Detention / Retention Basins
• Check Dam Construction
• Erosion Barriers
• And other BMPs that that have a positive impact on water quality
Such procedures will be developed and implemented to coincide with our existing
Site Plan Review Process and State Sedimentation Control Requirements as major
program element.
7.4.4. Enforcement.
Enforcement actions will be developed to address Storm Water related
issues. Such actions will be consistent with existing code enforcement actions
taken by the City. Those actions are consistent with North Carolina General
Statutes that govern Local Governments.
17

7.4.5. Inspections
City Staff currently inspects new and redevelopment sites that involve new
public utilities and roadways. This practice will be broadened to include the
inspection of Construction Site Runoff Controls. Such inspections will ensure
that the proper BMPs are in place, properly installed, properly maintained and
performing as intended. All such inspections will be recorded and kept with
project files to document project compliance or non-compliance with the State
and City requirements. During inspections, staff will work with developers by
providing additional guidance, educational assistance, issuing warnings for
corrective actions and accessing penalties if appropriate. The City will advise
the Regional DEM of non -conformances to regulation where applicable.
7.4.6. Public Information
As referenced in the public education section of the permit, the City
gains public comment in many forms both currently and proposed. The information
gained will be used to assist with tracking problem areas and maintaining
enforcement. Such involvement is crucial to the success of the program to meet
established goals.
7.4.7. Decision Process
Although the program piggy backs State erosion and sedimentation control
procedures, we have proposed in house measures to accent that program and
provide additional actions to control construction activities. With both
agencies working toward compliance with the requirements and procedures we can
collectively meet program goals and objectives.
7.4.8 Evaluation
The measurable goals and BMPs reflect the needs and characteristics of the
City and its system. The measurable goals and BMPs that address requirements and
intent of the control measure are shown in the BMP Table. This facet of the
program will be coordinated and performed by City Staff members, Street
Supervisor - Keith Crafton and Public Works Director - Jimmy Clark.
7.5 Post Construction Stormwater Management in New Development and Redevelopment
7.5..1.
City of Conover's existing development policy requires site drainage to be
addressed as a part of the development plan. Practices are consistent with State
policy and practices. Post construction control measures will be designed and
implemented considering site characteristics, developmental use and established
removal rates. Measures will be consistent guidelines established by NCDENR as
published in the April 1999 manual.
V

7.5.8. BMP Table
BMP
Measurable Goals
Yr 1
Yr 2
Yr 3
Yr 4
Yr 5
Responsible Position
I
Update existing ordinance to
initiate the development of
X
X
X
X
Assistant Planner / Public
include new strategies to
standards and practices
Works
address both structural and
for post -construction
non-structural water quality
controls for water quality in
controls. Include
year 1 and implement in
enforcement strategies as
appropriate as well as
year 2. Report on number
requirements for long-term
of structural controls
maintenance.
implemented annually to
state.
2
Evaluate the potential for
In year 3, initiate
X
X
X
Public Works
enhancing structures owned
evaluation of current
by the City to add water
stormwater control
quality controls. Implement
structures owned by the
enhancements as
City and determine if
appropriate.
structures can be
retrofitted for water quality
controls. Report annually
on evaluation and potential
for retrofits.
3
Implement long-term
In year 4, adopt ordinance
X
X
Public Works
maintenance program for
amendment that requires
on -site controls.
the long-term maintenance
of structural controls for
new and redevelopment
projects. In annual report,
identify year of adoption,
controls and procedures to
be followed.
4
Review plan review
In annual report, provide
X
Public Works
process to ensure that
description for protocol for
appropriate reviews and
plan review and report on
inspections during
effectiveness.
construction occur for
water quality controls
established in
development ordinance
5
Master Plan watersheds
Based on ordinance, in year 4
X
X
Assistant Planner 1 Public
for water quality controls.
institute inspection program
Works
Amend existing Master
for structural controls for
Plans that address water
evaluation of maintenance
quantity controls to add
practices. Keep record of
quality controls where
number of inspections and
results. Report annually on
LI
appropriate.
program and actions taken.
19

7.5.9. Non -Structural BMP's
The City will promote Prevention Measures (non-structural BMPs) as our
first line of defense against runoff problems. Proper planning and zoning, which
guides high impact growth away from sensitive areas, will be considered to
protect water quality. Site based controls that include buffer strips, riparian
zone preservation and designation of open space are also common practices that
will be used.
7.5.10. Structural BMP's
Sites requiring additional protection will be required to use Control
Measures (structural BMPs) to address runoff negative impacts. Those BMPs may
include the following:
Storage and Detention Controls - These practices will both control storm water
volume and settle out particulates for pollutant removal.
Infiltration Practices - These practices may include basins, trenches, dry wells
and porous pavements that are designed to facilitate the percolation of runoff
through the soil to the groundwater.
Vegetative Practices - These practices include grassy swales, filter strips,
rain gardens and artificial wetlands that will enhance pollutant removal.
7.5- 1 Regulatory Mechanism
The Storm Water ordinance will provide the regulatory mechanism to address
post construction runoff controls.
7.5.12 Operation and Maintenance
The ordinance will require long-term maintenance to be provided by the
site Developer / Owner as a condition to the developmental permit. Established
regulatory provisions within the ordinance will also regulate this condition.
New sub division development, which requires contractual arrangements for open
space, will be required to designate permanent maintenance responsibility to
either the primary Developer, property owner or representative association. Such
designation will be a condition to the Developmental contract.
7.5.13. Decision Process
The City's plan of action includes measures that utilizes City / State
requirements for site runoff controls. Those controls are to be incorporated /
modified as permanent measures where possible and feasible. Non-structural
measures will be our first approach when reviewing new developmental plans.
Priority areas include large commercial and industrial sites with potential for
substantial negative impacts.
7.5.14. Measurable Goals
The measurable goals and BMPs reflect the needs and characteristics of the
City and its system. The measurable goals and BMPs that address requirements and
intent of the control measure are shown in the BMP Table. This facet of the
program will be coordinated and performed by City Staff members, Street
Supervisor - Keith Crafton and Public works Director - Jimmy Clark.
pill

7.6 Pollution Prevention/Good Housekeeping for Municipal Operations
7.6.1. BMP Summary Table
BMP
Measurable Goals
Yr 1
Yr 2
Yr 3
Yr 4
Yr 51
Responsible Position
In year 1, inventory
Complete an inventory of
facilities owned by the
facilities that will be
City and prioritize them
1
evaluated through an
for an environmental
X
X
X
X
X
Public Works
environmental audit to
determine potential
audit. Report on number
pollution contributions.
and type of facilities that
will be audited.
Begin in year 2 to
educate all employees on
Develop training materials
clean water issues and
on pollution prevention for
on workplace
public facilities. Educate all
responsibilities to reduce
2
employees annually on the
or eliminate pollutants
X
X
X
X
Public Works
need for controls to protect
stormwater from exposure
from stormwater. Report
to pollutants.
annually on number of
employees trained and
subjects covered.
Beginning in year 2,
provide training to all
employees that maintain
Provide training to
the drainage system with
employees that maintain
a focus on floatables, grit,
the drainage system with
sediment and disposal of
3focus
on disposal of
pollutants removed from
X
X
X
X
Public Works
floatables, grit, sediment
the drainage system,
and other pollutants
removed from the system.
Report annually on
number of employees
trained and subjects
covered.
Begin annual inspection in
Annually inspect vehicle
year 1 and document
washing and fueling
findings and actions taken to
operations to ensure that
address any problems
4
they are in good working
identified. Report on findings
X
X
X
X
X
Public Works
order and that they
in annual permit report.
minimize exposure of
stormwater to chemicals
fuels and other liquids.
Initiate inspection of storage
facilities in year 2 and
Inspect all materials
establish priorities for
storage facilities to
addressing issues identified.
5
determine priority for
Address corrective activity in
next year unless high hazard
X
X
X
X
Public Works
reducing exposure to
was identified, Report on
i
storm water.
number and type of sites
inspected and actions taken
in each annual report.
21

7.6.2 Affected Operations
Conover Public Works Facility - vehicle Maintenance Facility
7.6.3. Training
The City of Conover will develop a training program to educate all
employees on clean water issues and on workplace responsibilities to reduce or
eliminate pollutants from stormwater.
7.6.4. Maintenance and Inspections
The plan being developed for the NPDES facility will outline maintenance
measures and define responsibilities to carry out those measures as required by
the Phase II rule. City Staff properly trained and familiar with Storm Water
requirements and goals will perform such procedures.
7.6.5. Vehicular Operations
The Facility Plan will include additional measures to reduce or eliminate
the possible pollutant runoff from the facility grounds. Measures may include:
confinement walls, retention barriers, infiltration trenches and settling basins
where applicable.
7.6.6. waste Disposal
waste is discarded at the County operated Public Landfill
7.6.7. Flood Management Projects
We propose to coordinate with Local Flood Control Managers to identify and
address environmental impacts from such projects.
7.6.8. Existing Ordinance
7.6.9. Other Evaluations
7.6.10. Decision Process
In developing this Facility Plan every effort is being made to remove
outside storage of materials that potentially could contaminate storm water
runoff within the site. Wash down efforts are being confined to areas
accommodated by sanitary sewer service. Spill prevention Plans are also being
revised where needed and employees trained to address emergency and non -
emergency situations.
7,6.11. Evaluation
The measurable goals and BMPs reflect the needs and characteristics of the
City and its system. The measurable goals and BMPs that address requirements and
intent of the control measure are shown in the BMP Table. This facet of the
program will be coordinated and performed by City Staff members, Street
Supervisor - Keith Crafton and Public Works Director - Jimmy Clark.
22

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