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HomeMy WebLinkAboutNCS000559_MS4 Annual Report (2024-25 FY)_20241031 (2) 4 Clean Water Education Clean Water Education Partnership Annual Report Partnership Fiscal Year: FY24 (7/1/2023 - 6/30/2024) Report Date: 8/29/2024 PII: Si' ort,Ar M1OkTH�p,P _` 11 It Clean Wt.ater i r % _ a nnershi. t11144 1111 11111 ifillifr . igiv............ii Al.cr I*0 PP ti`+i bV Mr'' aj I i `Q. � II 1/ ! F . Clockwise from top left: South Granville High School, Nashville Eggciting Saturday, Wayne County Public Library,Edgecombe County Public Library,Lake Crabtree Park,Havelock National Night Out Prepared by: Pa Ba Senior Water Resources Planner Austin Duncan, Stormwater Education Coordinator Central Pines Regional Council AmeriCorps NC—Resilience Corps '23 -'24 pbarry@centralpinesnc.gov CENTRAL PINES REGIONAL COUNCIL 4 Clean Water Education Partnership 0 AmeriCorps North Carolina TABLE OF CONTENTS ACRONYMS AND ABBREVIATIONS VI EXECUTIVE SUMMARY VIII 1.0 CWEP FISCAL YEAR 2024 ACTIVITY SUMMARY 9 1.1 NEW CWEP EDUCATIONAL OFFERINGS WITH PARTNERING ORGANIZATIONS 9 1.2 CWEP MASS MEDIA CAMPAIGN ACCOMPLISHMENTS 10 1.2.1 New Media Created in FY24 10 1.2.2 OMS Spring Vehicle Maintenance Digital Campaign 11 1.2.3 OMS Spring Vehicle Maintenance Radio Campaign 14 1.2.4 Spectrum Spring Public Outreach Campaign —TV/Streaming 16 1.2.5 La Noticia Campaign 18 1.2.6 Overall Mass Media Campaign Values 20 1.3 CWEP DIRECT EDUCATION AND OUTREACH ACCOMPLISHMENTS .... 22 1.3.1 Public Education and Outreach 22 1.3.2 Education and Outreach in Environmental Justice Communities 24 1.3.3 Regional Creek Week 25 1.3.4 Social Media Outreach 28 1.4 CWEP STEERING COMMITTEE ACTIVITIES 29 2.0 PROGRAM FINANCIAL INFORMATION 29 2.1 CWEP PARTNERS AND COST SHARES 29 2.2 CWEP PROGRAM FINANCIAL REPORT FOR FY24 31 2.3 CWEP APPROVED ESTIMATED FY25 BUDGET 33 CENTRAL 4 PINES REGIONAL COUNCIL 4 Clean Water Education Partnership CENTRAL 4 PINES REGIONAL COUNCIL Clean Water Education Partnership TABLES Table 1: Spectrum Television Campaign Overview 17 Table 2: FY24 Overall Mass Media Campaign Values 20 Table 3: FY24 Estimated Impressions by CWEP Partner Jurisdictions 21 Table 4: FY24 In-Person Direct Education Events 23 Table 5: FY24 CWEP Resources Distributed to Partners 24 Table 6: Regional Creek Week Event Participation 27 Table 7: FY24 Social Media Reach 28 Table 8: CWEP FY24 Cost Shares 30 Table 9: FY24 Financial Report 31 Table 10: Projected FY25 CWEP Budget 33 FIGURES Figure 1: FY24 Local Government Partners Participating in CWEP 10 Figure 2: Updated Video with New CWEP Logo 11 Figure 3: Example of Shared Social Media Digital Still Ad 13 Figure 4: Example of Shared Social Media Banner Ad (horizontal) 13 Figure 5: Example of Shared Social Media Banner Ad (vertical) 14 Figure 6: CWEP Radio Campaign Scripts 16 Figure 7: Spectrum TV Streaming Campaign Overview 17 Figure 8: La Noticia Newspaper Ad 18 Figure 9: NC Environmental Justice Communities Visited 24 Figure 10: Creek Week Logo 25 Figure 11: Regional Creek Week Metrics 26 Figure 12: Creek Week Social Media Feed 28 APPENDICES Appendix A: CWEP Newsletters Appendix B: Vehicle Maintenance Poster (English & Spanish) Appendix C: FY24 OMS Vehicle Maintenance DIGITAL Campaign Report Appendix D: FY24 OMS Vehicle Maintenance RADIO Campaign Report Appendix E: FY24 Spectrum Vehicle Maintenance TV/STREAMING Campaign Report CENTRAL PINES REGIONAL COUNCI Iv 4 Clean Water Education Partnership Appendix F: Quarterly Steering Committee Meeting Minutes CENTRAL 4 PINES REGIONAL COUNCIL V 4 Clean Water Education Partnership ACRONYMS AND ABBREVIATIONS CPC Cost Per Click CPRC Central Pines Regional Council (formerly Triangle J Council of Governments) CPM Cost Per Thousand CTNC Conservation Trust of North Carolina CTR Click Through Rate CWEP Clean Water Education Partnership DMA Designated Market Area EJ Environmental Justice FY Fiscal year (FYs run from July 1 to June 30 and are numbered by the year they end in) Geos Main Geographical Areas Meta Facebook and Instagram MOU Memorandum of Understanding NCDEQ North Carolina Department of Environmental Quality OMS Outsource Marketing Solutions Partner CWEP Partner Government Program CWEP program PSA Public Service Announcement RCW Regional Creek Week CENTRAL 4 PINES REGIONAL COUNCIL VI Clean Water Education Partner: Spectrum Spectrum Reach CENTRAL PINES REGIONAL COUNCIL VII Clean Water Education Partnership EXECUTIVE SUMMARY The Clean Water Education Partnership (CWEP) is a program of Central Pines Regional Council (CPRC), formerly Triangle J Council of Governments. CPRC serves a diverse seven-county region, promoting collaboration among local governments, stakeholders, and other partners, tackling challenges that cross jurisdictional lines. CWEP is a cooperative effort (program) between local governments, state agencies, and nonprofit organizations to protect water quality in the Tar- Pamlico, Neuse, and Cape Fear River Basins. CWEP helps public entities communicate the important fact that clean water is vital for healthy ecosystems and a high quality of life for area residents. The Program is administered by CPRC and is governed by a Steering Committee that is composed of representatives from each Partner jurisdiction or agency. At the end of FY24, there were 42 local government partners in CWEP. In FY24, the CWEP program developed and delivered high-quality stormwater education and outreach to communities across the region, enabling the partners to achieve more cooperatively than they could individually. CWEP's FY24 vehicle maintenance mass media campaign had 14,509,566 impressions throughout the CWEP partner areas. CENTRAL:; PINES REGIONAL COUNCIL Viii Clean Water Education Partners r 1.0 CWEP FISCAL YEAR 2024 ACTIVITY SUMMARY In FY24, CWEP continued to provide stormwater education through both in-person and virtual education methods using similar mass media outlets as in previous years, advertising via digital and streaming platforms, updating video clips, radio broadcasting and building on previous years direct stormwater education and outreach. In person CWEP Partner visits occurred in many forms including classrooms, after-school programs, and festivals. In FY24, CWEP held its fourth-annual Regional Creek Week engaging over 3,500 people. Local governments that participated in the CWEP in FY24 are shown within the map on the following page (Figure 1). CWEP membership agreements now include a 3-year Memorandum of Understanding (MOU) that was created in response to North Carolina Department of Environmental Quality (NCDEQ) Stormwater and Nutrient Strategy staff recommendations. These MOUs detail the specific education and outreach items CWEP provides to Partners and will help with stormwater public education and outreach requirements and audit documentation for those regulated CWEP communities that will need to be implementing local programs under the stormwater rules and regulations. . The CWEP partner newsletter, The Drip, was renamed to The Drop for FY24. The newsletter The Drop offers updates to Partner organizations Clean Water Education Partnership Newsletter throughout the year (Appendix A). 1.1 NEW CWEP EDUCATIONAL OFFERINGS WITH PARTNERING ORGANIZATIONS FY24 was a great year for continuing growth of the program as well as deepening existing relationships and educational efforts. Austin Duncan served as the CWEP AmeriCorps NC/Resilience Corps service member for the year and continued existing programming through direct education and social media. CPRC is able to host this service member thanks to a Do You Love to i DEQ Teach About 4� partnership with the Conservation Trust of North Participants will re Water? •Water Education Support Carolina (CTNC) who administers the AmeriCorps •Lesson Plans We're recruiting our •Instructional Kits Fall NC Stream Watch •NC Stream Watch Training NC/Resilience Corps program. The main addition Educators Group and you're invited! ,e. ^ _.-A to CWEP's educational programming was the , p, = - rP0 J CENTRAL PINES REGIONAL COUNCIL 9 Clean Water Education Partnershin reintegration of Stream Watch NC Programming. As a member of the inaugural NC Stream Watch Ambassadors cohort, Austin tested a new stream watch curriculum in partner communities. The curriculum has been archived in CWEP's program files and can be expanded upon in future years. Figure 1:C FY24° lorceeadlm.::G : ernment Partners Participating in CWEP .Oxfo .It Berough Wake • c Durharn Forest y Mount rboro.*Chapel Hill R. " - .Tarboro • Marlsville Raleigh .ulon .Cary° 0dale iler City a ittsbor cApex Garre., dell Chatham HollySchs05.Clayton '' ' �or.(•.Smithfield oBenson Goldr,boro Kinston Spring Lake ,Fayetteville New Bern .,Hope Mills Havelock Leland 1.2 CWEP MASS MEDIA CAMPAIGN ACCOMPLISHMENTS 1.2.1 New Media Created in FY24 CWEP's mass media programming reached 14,509,566 impressions via a new mass media contract with a combined effort from Outsource Marketing Solutions (OMS), Spectrum Reach (Spectrum) and La Noticia. Mass media offerings in FY24 were expanded to include new vehicle maintenance materials, like educational videos, digital banners and posters, that were tailored to perform best on different advertising and social media platforms. Each partner was given an electronic copy of the Vehicle Maintenance Poster for distribution (Appendix B). CENTRAL PINES REGIONAL COUNCIL 10 Clean Water Education Partnershir In FY24, the CWEP partners stormwater public outreach efforts were focused on vehicle maintenance. The primary goal of the vehicle maintenance campaign was to include messages that emphasized both personal responsibility and easy, everyday solutions. CPRC staff and mass media contractors worked together to revise an existing educational video previously created by Amazing Studios on the subject, and updated the video with more inclusive animation. A Spanish translation with Spanish subtitles was created as well. The 30 second video was updated alongside a vehicle maintenance landing page that served to promote education and action on the subject. The landing website supplemented the vehicle maintenance video (Figure 2) with additional information about local resources and other ways to practice sustainable vehicle maintenance. Figure 2:Updated Video with New CWEP Logo el! The vehicle maintenance video created 4 by Amazing Studios explained ways in - which fluids from vehicle maintenance can enter runoff and pollute local bodies Clean Water Education of water. It then suggests a few best Partnership practices that can help people maintain NC-CLEANWATER.COM/VEHICLE-MAINTENANCE their vehicle in water-conscious ways. 1.2.2 OMS Spring Vehicle Maintenance Digital Campaign OMS was contracted to perform the FY24 Spring Vehicle Maintenance Public Outreach Campaign. This eleven - week campaign delivered over 7 million digital impressions and over 5,900 clicks to the website for more information. Figures 3, 4 & 5 show examples of social media ads shared during the campaign. The targeted geography covered all CWEP partner local governments. The main geographical areas (geos) included Benson, Goldsboro, Havelock, Kinston, Leland, Nash County, Orange County, Oxford, Raleigh, Roxboro, Fayetteville, Siler City and Tarboro. Each main geo covered a 25-mile radius to include the smaller areas. Advertisements were shown on Meta-based social media platforms, Facebook and Instagram, along with YouTube, Nextdoor, and Amazon. Refer to Appendix C for a detailed FY24 Vehicle Maintenance DIGITAL Campaign Report. CENTRAL PINES REGIONAL COUNCIL 11 4 Clean Water Education Partnership A combination of social media and internet Display Networks were used to effectively distribute the primary message to targeted users in the CWEP partner local governments footprint. Two objectives were utilized in social media. 1. The reach or awareness (impressions) objective is designed to reach the most people in your target regardless of their online interest or behaviors. It has shown to be successful in delivering the most messages 2. The traffic or engagement(clicks) objective is designed to send users to a chosen destination, usually a website or app. This objective was used to reach people who have an interest and/or behaviors related to environmental issues. We estimated the message would be more relevant and would trigger these users to visit the website for more information. In social media, the Meta (Facebook and Instagram) targets had the most impressions at 3,864,920. Area 1 (Raleigh/Durham/Fayetteville) had the most impressions for Meta/Instagram with 575,731. Though Amazon had only 2,498,279 impressions, it had the most click throughs at 2,353. On this platform, the male demographic had the most clicks at 726 followed by the lifestyle target "Having a vehicle," which had 604 clicks. YouTube was used to reach younger audiences in the 18-44 age range. About, 405,308 impressions were made on YouTube. The 25-34 age group had the most impressions on YouTube at 59,441. Forty one percent (41%) of viewers watched the advertisements in full. Nextdoor targeted homeowners over the age of 35, and by the end of the campaign over 330,000 impressions were made. CENTRAL;; PINES REGIONAL COUNCIL 12 4 Clean Water Education Partnership Figure 3: Example of Shared Social Media Digital Still Ad PROTECT O _ , • AT mkt immo Never allow pollutants like motor oil /// / and soap to enter our storm drains. Contact your local municipality to learn how to dispose of them properly. � J f LEARN MOR Figure 4:Example of Shared Social Media Banner Ad(horizontal) PROTECT � �/Acii!� - � till,' :ay d I • Never allow pollutants like _ motor oil and soap to enter ..WYit':.i-3.sMal our storm drains. CENTRAL PINES REGIONAL COUNCIL 13 Clean Water Education Partnership Figure 5:Example of Shared Social Media Banner Ad(vertical) PROTECT ���// OURWATR ( f ,/ 1 L O Never allow pollutants like L motor oil and soap to enter • Th our storm drains. -' —a -;. IL 18112/ /. • PROTEJE Cuando lave su automovil,slempre deseche de los contammantes adecuadamente. Utilice un lavado de autos comercial. CM= 1.2.3 OMS Spring Vehicle Maintenance Radio Campaign OMS was also contracted to perform the FY24 Spring Vehicle Maintenance Public Outreach Campaign through broadcast radio. Over a 12-week period from April 15, 2024, to June 30, 2024, 164 radio ads were played across 3 geographies in North Carolina with a reach of 314,969 individuals. Geography 1 included: Raleigh, Durham, Butner, Creedmoor, Durham County, Fayetteville, Fuquay-Varina, Garner, Hillsborough, Knightdale, Johnston County, Morrisville, Orange County, Oxford, and Pittsboro. Geography 2 included Wayne County, Goldsboro, Havelock, New Bern, and Kinston. Geography 3 includes Leland. Ads were played on WRAL, WQDR, WYMY, WQOK, WIKS, WSFL, WNTB. To improve the efficiency of the campaign, ads were run exclusively on the weekend to take advantage of lower prices. Thus, more ads could be CENTRAL; PINES REGIONAL COUNCIL 14 Clean Water Education Partners!— played while adhering to the budget. In addition, the ads were targeted to those who conduct vehicle maintenance on the weekends. The Raleigh/Durham/Fayetteville area (Geo #1) had the highest estimated reach at 75%. Refer to Appendix D for a detailed FY24 Vehicle Maintenance RADIO Campaign Report. In terms of individual radio performance, WQDR had the highest estimated reach at 158,721. Of note, WYMY, broadcasting to Spanish Speaking audiences, reached 51,449 listeners. For this campaign, 2 radio scripts were produced for the campaign. The first focused on car washing while the second focused on oil changes. Both scripts were 30 seconds long and were broadcast 50% of the time (Figure 6). A •' ':jC1i* 94.7_,DRiZff1115x • Fm. WSFL :1� 01.5 3 iNf IEEi MOCi. WRAL-FM Hip-Hop and R&B CENTRAL PINES REGIONAL COUNCIL 15 4 Clean Water Education Partnership Figure 6:CWEP Radio Campaign Scripts Creative SOLUTIONS Radio-- Ad Name:Vehicle Maintenance-Car Washing Ad Name:Vehicle Maintenance-Oil Change Length:30 sec Instructions:Run 50% Length:30 sec Instructions:Run 50% SFX:[Background sound of rain and thunder fades in- remains for most of the ad] SFX:[Background sound of rain and thunder fades in-remains for most of the 'When it rains,stormwater runoff can carry pollutants from ad] our streets straight into our waterways. "When it rains,stormwater runoff can carry pollutants from our streets straight Did you know that vehicle maintenance can play an into our waterways. important role in preventing stormwater pollution?" Did you know that vehicle maintenance can play an important role in preventing SEX:[Sound of a car engine retying] stormwater pollution?" "Start by practicing proper car washing techniques. Use a SFX:[Sound of pouring oil] commercial car wash or wash your car on grass or gravel to When it's time for an oil change,recycle used oil.Never dump oil down the storm filter dirty water.Avoid washing your car in the driveway drain or on the ground.Use a recycling center or a certified collection facility." where soap and grime can flow into storm drains." SXF:[Sound of rain subsides] SEX:[Background sound of calm water flowing] "Let us keep our streets clean and our waterways healthy.Together,we can "Let us keep our streets clean and our waterways healthy. make a difference." Together,we can make a difference." SFX[Background sound fades out] SFX[Background sound fades out] TAG:Powered by the Clean Water Education Partnership.nc- TAG:Powered by the Clean Water Education Partnership." cleanwater.com/vehicle-maintenance/ Learn more at nc-cleanwater.com/vehicle-maintenance/ cleanwater.com/vehicle-maintenance/ 1.2.4 Spectrum Spring Public Outreach Campaign —TV/Streaming Spectrum Reach (Spectrum) was contracted to perform the FY24 Spring Vehicle Maintenance Public Outreach Campaign using television (cable) and streaming platforms. The use of television and streaming devices in addition to the social media platforms allows for people to see ads more often which in turn increases the chances of CWEPs messages being received and engaged upon. Spectrum ran the vehicle maintenance video over a 12-week campaign period from April 1, 2024, to June 30, 2024. This campaign delivered over 5.4 million impressions over the CWEP jurisdictions with high video completion rates between 70 and 90 percent as well as high frequency rates (Table 1). The frequency rates (the number of times the video was seen) ranged from 3 to 10 times during the 12-week period. Spectrum ran the vehicle maintenance video on cable television for the 12-week vehicle maintenance campaign period. The advertisement was aired over 4,000 times across 35 networks for an estimated 6,062,080 impressions. Spectrum also ran CWEP's vehicle maintenance focused video via streaming networks like Roku, Apple TV, Fire TV and Chromecast, across CWEP Partner communities. Over the three-month period, 569,811 impressions from streaming devices were CENTRAL PINES REGIONAL COUNCIL 4 Clean Water Education Partners!-- delivered (Figure 7). Refer to Appendix E for a detailed FY24 Vehicle Maintenance TV/STREAMING Campaign Report. Table 1: Spectrum Television Campaign Overview Impressions Reach Frequency Raleigh DMA 5,234,114 71.31% 3.48 Greenville DMA- Morehead 139,255 89.20% 9.20 • Wilmington DMA-Shallotte 118,930 85.48% 6.83 Figure 7:Spectrum TV Streaming Campaign Overview Multi-Screen Campaign Overview spectrunv REACW April 1, 2024-June 30, 2024 CENTRAL t PINES Streaming TV: REGION.. COUNCIL Sons 11 Delivered 98 74% Impressions Delivered Video Completion Rate SPECTRUM inin1i� I/ ip MSNBC ® ci*ii PLUTO° nick wone Top Devices by Impressions Top Networks by Impressions 2% 1% Network Impressions Contribution ���?�', Spectrum News 147,033 25.57% 1% MSNBC 44,567 7.75% 10% 4% 2% Fox News 30,055 5.23% 63% ID 27,841 4.84% 1»c CNN 20,333 3.54% Pluto TV 14,301 2.49% Nick 11,656 2.03% •Roku •XUMO TV TV ONE 11,286 1.96% •Samsung Smart TV •Connected TV USA 10,517 1.83% •FireTV •Android •Browser •Apple TV 10,402 1.81% iv II • Almost 570,000 Streaming TV impressions delivered in 104 zip codes around the Raleigh/Durham DMA,and coastal regions with over 98%completion rate to date. • Excellent viewer-penetration in inner-city Raleigh,Fayetteville,Havelock,and Wilmington areas Source.internal proprbtary data en nudlencerrak CENTRAL;; PINES REGIONAL COUNCIL 17 Clean Water Education Partnersr- 1.2.5 La Noticia Campaign In FY24, CWEP continued advertising in the Spanish-language newspaper La Noticia. They ran a 1/4 page ad for 10 weeks in La Noticia printed newspaper and 10 weeks as a banner ad on Lalloticia.com. La Noticia newspaper has a reach of 86,250 readers per week, yielding an estimated 862,500 print readership impressions in the 10 weeks that the campaign lasted. In Lalloticia.com there were 170,000 impressions total during the 10 weeks campaign resulting in 17,000 impressions per week. Total estimated reach for the La Noticia Campaign was 1,032,500 (Figure 8). Figure 8: La Noticia Newspaper Ad PROTEJE NUESTRA AGUA Nunca permita que contaminantes como aceite de motor y jabdnes detergentes entren en nuestros desagUes publicos. Contacte su municipio local para saber como deshacerse de ellos correctamente. J 1V //L-_ /,. 1/. . . SJ 18 4 Clean Water Education Partnership CENTRAL;; PINES REGIONAL COUNCIL 19 Clean Water Education Partnershir 1.2.6 Overall Mass Media Campaign Values Total costs and values (as measured by number of impressions) of all mass media outlets are summarized in the table below. The FY24 Vehicle Maintenance Campaign has by far exceeded previous years'public outreach numbers. Over 14.5 million impressions were reached as a result of the campaign through a massive multi-media campaign approach for a total cost of $94,570 (Table 2). CPRC staff facilitating the CWEP program continue to explore ways of assessing and fostering public behavior change through both direct education and mass media efforts. Table 2: FY24 Overall Mass Media Campaign Values Media Type Specific Media Number of Cost of Impression Campaign Impressions Campaign Cost per Provider Spectrum TV Streaming 569,811 Cable TV 5,492,269 Total Spectrum 6,062,080 $39, 814 $.0066 OMS Digital 7,100,017 Radio 314,969 Total OMS I 7,414,986 $39,456 $.0053 La Noticia Print Newspaper 862,500 Lanoticia.com 170,000 Total La Noticia 1,032,500 $7,000 $.0068 Amazing Vehicle Maintenance n/a $8,300 n/a Studios Video GRAND TOTAL 14,509,566 $94,570 $.0065 CENTRAL PINES REGIONAL C011^! 20 4 Clean Water Education Partnership Table 3:FY24 Estimated Impressions by CWEP Partner Jurisdictions Approximately 14,509,566 impressions Partner Population'for FY24 Impressions were delivered within the CWEP partner Town of Apex 61,446 395,703 Town of Benson 4,080 26,275 jurisdictions for a total investment of Town of Butner 8,422 54,23E Town of Carrboro 21,233 136,737 $94,570 for an average per-impression cost Town of Cary 177,716 1,144,463- of $0.0065. As shown in Table 2, CWEP's Town of Chapel Hill 53,209 342,658 _ Chatham County 60,970 392,637 mass media resulted in approximately 6 Town of Clayton 28,188 181,526 City of Creedmoor 4,912 31.633 _ times the number of impressions than there City of Durham 287,074 1,848,712 Durham County 36,631 235,898 are people living in the region. This __ City of Fayetteville 193,955 1,249,040 Town of Fuquay-Varint 36,017 231,944 illustrates how delivering CWEP s Town of Garner 32,332 208,213 stormwater quality messages via multiple City of Goldsboro 33,723 217,171 City of Havelock 17,762 114,384 _ mass media methods makes the messages Town of Hillsborough 9,601 61,829 Town of Holly Springs 43,269 278,646 ubiquitous across the region, and an Town of Hope Mills 18,067 116,349 _ Johnston County 160,936 1,036,403 important way to promote widespread City of Kinston 19,749 127,180 _ understanding and engagement. Note that Town of Knightdale 19,674 126,697 Town of Leland 25,313 163,012 Table 3 was created as an estimate of Town of Morrisville 31,464 202,623 Nash County 41,375 2664 _49 _ impression distribution to partner Town of Nashville 5,729 36,894 City of New Bern 32,337 208,245 _ communities based on current population Orange County 55,240 355,737 statistics and percentages along with total City of Oxford 8,691 55,969 _ Town of Pittsboro 4,627 29,797 campaign impressions. City of Raleigh 462,140 2,976,109 City of Rocky Mount 54,429 350,514 I Town of Rolesville 9,894 63,71E City of Roxboro 8,183 52,697 Town of Slier City 7,699 49,580 Town of Smithfield 11,710 75,411 Town of Spring Lake 11,735 75,572 Town of Tarboro 10,535 67,844 Town of Wake Forest 48,766 314,045 Wayne County 76,130 490,265 Town of Wendell 10,694 68,868 Town of 2ebulon 7,436 47,887 Total 2,253,093 14,509,566 CENTRAL:;; PINES REGIONAL COUNCIL 21 4 Clean Water Education Partnersr- 1.3 CWEP DIRECT EDUCATION AND OUTREACH ACCOMPLISHMENTS 1.3.1 Public Education and Outreach From September 2023 to June 2024, CWEP conducted 33 direct education visits in- person, totaling approximately over 2,830 people reached. In terms of resource distribution, about 2,965 physical giveaways (brochures, stickers, grease lids, and flyers) were distributed at tabling events and directly to partners throughout the year. Table 4 shows a breakdown of in-person direct education by CWEP Partner, associated event and estimated number of people reached. Table 5 shows a breakdown of printed materials distribution and sharing by CWEP Partners. CENTRAL;; PINES REGIONAL COUNCIL 4 Clean Water Education Partnership Table 4: FY24 In-Person Direct Education Events limner Event Title/Location Type of Outreach #of People Reached Apex Apex Track Out Camp School Visit 23 Apex Apex Track Out Camp School Visit 25 Benson Christmas Tree Lighting Tabling 70 Butner Butner Summer Festival Tabling 135 Chapel Hill Haunted Hill Tabling 700 Creedmoor South Granville High School School Visit 83 Creedmoor South Granville High School School Visit 80 City of Durham DPS Hub Farm School Visit 50 City of Durham Durham Earth Day Tabling 150 Durham County Museum of Life and Science Tabling 30 Durham County South Durham Farmers Market Tabling 30 Fuquay-Varina Lincoln Heights Elementary School School Visit 14 Garner Creech Road Elementary School School Visit 73 Goldsboro/ Wayne County Wayne County Public Library Library Visit 25 Havelock National Night Out Tabling 127 Hillsborough/ Orange County Earth Evening Tabling 100 Holly Springs Holly Springs High School School Visit 100 Hope Mills Hope Mills Library Library Visit 35 Johnston County Kenly Public Library Library Visit 21 Kinston Neuse Headquarters Library Library Visit 25 Leland Brunswick County Library Library Visit 25 Morrisville Lake Crabtree Park School Visit 17 Morrisville Western Wake Farmers Market School Visit 33 Nashville/ Nash County Spring Fling Fest Tabling 250 New Bern Mumfest Tabling 100 Oxford Thornton County Public Library Library Visit 5 Pittsboro/ Chatham County Pittsboro Earth Fest Tabling 35 Rocky Mount Parks and Recreation Summer Camp School Visit 107 Roxboro North End Elementary School School Visit 75 Smithfield Smithfield Middle School Stream Watch 2 Tarboro Edgecombe County Library Library Visit 60 Wake Forest Envision Science Academy School Visit 86 Wendell Wendell Harvest Festival Tabling 143 Zebulon Deck the Hallz Tabling 104 Total 2938 Highlighted Light Blue NC DEQ Environmental Justice Community CENTRAL I PINES REGIONAL COUNCIL 23 4 Clean Water Education Partnership Table 5:FY24 CWEP Resources Distributed to Partners Partner Type of Outreach Type of Resource #of Print Resources Resource Sharing while Brochures, Regional Tabling Posters,Stickers, 1700 Creedmoor Resource Sharing Brochures 60 Havelock Resource Sharing Restuarnat Posters 30 Holly Springs Resource Sharing Brochures 100 Knightdale Resource Sharing Brochures 350 Oxford Resource Sharing Stickers,Brochures 400 Raleigh Resource Sharing Brochures 250 Smithfield Resource Sharing Brochures 75 Total Resources Distributed 2965 1.3.2 Education and Outreach in Environmental Justice Communities CWEP continues to focus on Environmental Justice Communities of Historically Underserved Populations as identified in NC DEQ's Community Mapping System for education and outreach efforts. In FY24, CWEP reached students in the following NC Title 1 schools: South Granville High School, Lincoln Heights Elementary School, Creech Road Elementary School, North End Elementary School, and Envision Science Academy. Other Roanoke Moyock. 9 5 Rapids z58 direct education efforts r Henderson Ahoskie Elizabeth City reaching people in � _ � Hertford o 3 environmental justice Durham Edenton ° Wake rest Rockvvlount Chapel Hill V Williamston o ea communities included visits 9 o ReIQh Tarboro ba Plymouth + Wilson to: Benson Christmas Tree 0IQ A Garnerayto Cal Greenville Cl Washington Belhaven ali Dm es 0 Golc9oro 13 Ki8on Public Library, Havelock ° Fi ,es m NewBern Ocraa_ National Night Out, Hope eFa�tteville ® 1opeMill0 Go IeM Ma Croataly Mills Library, Neuse g y Maps National Forest fins Figure 9:NC Environmental Justice Communities Visited Headquarters Library, Lake Crabtree Park, Nashville Eggciting Saturday, Mumfest, Pittsboro Earth Fest, Rocky Mount Parks and Recreation 24 4 Clean Water Education Partnersr- Summer Camp, and Edgecombe County Library. The communities are referenced on the Figure 9 map and are highlighted in light blue in Table 4. 1.3.3 Regional Creek Week From March 16-23, 2024, CWEP hosted the fourth annual Regional Creek Week (RCW). Six monthly planning g * `' s meetings for RCW occurred from November 2023 — April CWEP REGIONALrJ'' i 2023. Partners contributed time and expertise for the ,,_ ;- . R E C IN .. RCW planning, and this year built on the successes of i `, �CE E Kr� v vthe two prior years. Partners hosted at least one in- r ., - r March 16-March 23 4 L'il person or virtual event or participated in amplifying 'l i, iii CWEP's regional events during the Regional Creek Week ' l'�j 1 + ! . ;�111 l�'k celebration. This collaborative effort allowed local Figure io: Creek Week Logo governments of various sizes to participate in Creek Week without the pressure to coordinate a week's worth of events, and virtual events allowed for public engagement across municipal boundaries. The CWEP website acted as the RCW landing page, which housed a complete list of events, an event calendar, a list of participating Partners, and a description of Creek Week and its mission. About 3,503 people were engaged directly in Creek Week events, including walks, litter cleanups, storm drain marking, competitions, invasive plant removal workdays, and much more (Figure 11). A press release about RCW 2024 was drafted and widely distributed, and a Creek Week Proclamation Template was provided for those communities who enjoy using RCW to emphasize these efforts during a more formal event like a Council meeting or Board meeting. RCW outreach impact participation and events are summarized in Table 6. CENTRAL;; PINES REGIONAL COUNCIL 25 40 Clean Water Education Partnership Figure 11:Regional Creek Week Metrics ni 3,508 14,312 • 654 • People engaged Pounds of trash • Stormdrains picked up marked (.... L 2) 1_1:_ -110 ilk 36 n. 15,562 • 761 • -• • Posts made on • Social media • Accounts engaged social mediaL. impressions through social media CENTRAL;; PINES REGIONAL COUNCIL 4 Clean Water Education Partnership Table 6:Regional Creek Week Event Participation Partner Event Title/Location #of People Chatham County Virtual Programming 143 Chatham County In-person Programming 328 Chapel Hill In-person Programming 1,218 CWEP Wandering Water Map 30 City of Durham Litter Clean-ups 427 Durham County Durham County Trivia 100 Durham County Durham County Musuem of Life Sciences 100 Holly Springs Litter Clean-ups 20 Knightdale Story Walk&Library Events 607 Knightdale Litter Clean-ups 26 Leland Storm drain Clean-up 7 Morrisville In-person Programming 150 Rocky Mount Rocky Mount Trivia 48 Rocky Mount Tar River Clean-up 6 Rocky Mount Cowlick Branch Clean-up 22 Rocky Mount Library Outreach 50 Rocky Mount Business Services Outreach 50 City-led Stream Clean-up (Southgate Raleigh Tributary) 29 Raleigh The Great Raleigh Clean-up (Simms Branch) 20 Volunteer-led Stream Clean-up (Turkey Raleigh Creek) 3 Volunteer-led Stream Clean-up (Walnut Raleigh Creek) 5 Volunteer-led Stream Clean-up (Crabtree Raleigh Creek) 3 Raleigh Rain Garden &Rain Barrel Workshop 9 Wendell East Wake High School Education Outreach 20 Wendell Community Center Track Out Camp 14 Wendell Little River Litter Sweep 24 Pittsboro Water Story Time 3 Pittsboro Incredible Journey 7 Pittsboro Paint a Fish 9 Orange County Stream Clean-up 25 Total 3,503 CENTRAL: PINES REGIONAL COUNCIL 27 Clean Water Education Partners!— 1.3.4 Social Media Outreach Preceding Creek Week, CWEP made a Yard Waste DrinkingStormwatcr Regional creek week 2024 general awareness post advertising the Regional Water eglonal crock\week 2024 Control Measur-es _ - RegErlal Ccck 1\ h 3I24 event as well as the Wandering Water 1111111FPCP4 Map, the CWEP Regional photo map which R x: pphµ'nml nM (lu len f- T �-nternMw4i ., . urexdr&pnca encouraged people to submit a photo of ° K °� ' " h::°�a:e VmVrnr asVm arawaxrel nn rears.me wm.uvr alnhen o-nmaam. p°ax a°nn.mer n.aax.n°rneml°a renn.aa emlminn lnvgra ln. nrwaler nna o-enlea nlnwnlero-eam mvwb. nnnrnu°nhaxu,xnr°.nexanlplex. their favorite body of water. Storm Drains Creeks.Streams. Watersheds &Rivers Regbnal U ed.U I;2024 Regional Creek\\rl1_ro21 Regional Creek U'eek 2024 During 2024 RCW, CWEP posted a series - of social media posts focusing on the «_ uutcrshule crock,and Strla1IIS Ilat110 WWI I he Clew X,.Education YerIntrslAy hwludes ordinary ways in which water connects us. „,r, m ° = ==== a=Zt °Tma ° V Minn.nna r.ure xer hxxx Jnxn ilr beN. P°Ilulra Ne°w.,uvre°m areas. enllrely.NAM.North lsrolinn. This topic was decided by CWEP partners Watersheds Clean Water Education Pertnersh! Regional Creek I 4 Wandering •^# F " to more closely hone in on the RCW theme Water Ma CWEP REGIONAL "Water Connects Us" which emphasizes March16-23,2024 p rREE ` �nln r tW E E the many roles water plays in our ordinary ..��.......�t...�..w.�,'°-� see c n'Of TOre a"eus. •. Mar`hit March 23 lI A weleMxa Nwlaren ltWna waiere Nunnw.ler AJ Ihmxlnnor s•atnr Mdy lsocaned an.M•e Cnr°Iinn ♦ hers Ir meJ°r ralersMhs.also cnnM Nrer Baum. lives. The posts started broadly focusing Figure 12:Creek Week Social Media Feed on what watersheds are, and as the week progressed, they covered creeks, storm drains, stormwater control measures, drinking water, yard waste, and automotive waste. The posts were intended to provide brief bits of education which can serve to promote behavioral change through awareness. Overall, in FY24, a total of 23,400 people were Impressions Engagements reached through non-paid social media posts X7,641 270 about stormwater pollution, watersheds, and CWEP activities and programs. The breakdown of this total is shown in Table 7. CWEP had the 11,783 :7)99 greatest success with Facebook, making 11,783 impressions with 599 engagements. CWEP's X 3,976 268 made 7,641 impressions with 270 engagements, and Instagram made 3,976 impressions with 268 Table 7:FY24 Social Media Reach engagements. CENTRAL;; PINES REGIONAL COUNCIL 28 4 Clean Water Education Partnership 1.4 CWEP STEERING COMMITTEE ACTIVITIES The CWEP Steering Committee met for quarterly meetings on July 11, 2023; October 10, 2023; January 9, 2024; and April 9, 2024. Summaries and minutes for all FY24 meetings are included in Appendix F of this report. As in past years, Steering Committee meetings were used as an opportunity to outline in depth current CWEP program activities and finances, and to solicit input on future directions. One hybrid meeting was held during FY24 to promote in-person interaction and discussion while providing flexibility for Partners with restrictions on travel. More hybrid meetings will be planned for the upcoming year with the idea that in-person interaction can lead to a greater depth of engagement. 2.0 PROGRAM FINANCIAL INFORMATION 2.1 CWEP PARTNERS AND COST SHARES CWEP local government Partners share the costs of the program. Each of the Partners' shares is the sum of a base cost of $2,000 and a proportionate cost comprised of its population multiplied by a per-capital rate of $0.041 per person. Partner population estimates are the latest official estimates available from the NC State Demographics unit at the time that cost shares are calculated (FY24 used 2021 certified estimates). The CWEP Steering Committee approved the CWEP FY24 program cost shares outlined in Table 8. CENTRAL;; PINES REGIONAL COUNCIL 29 4 Clean Water Education Partnership Table 8:CWEP FY24 Cost Shares Population*for FY24 Base (based on July 2021 FY24 Cost certified pop from NC Cost Share $2,000 State Demographics) _($.041 per cap) Town of Apex Ls $2,000 61,446 $4,519 Town of Benson 2 $2,000 4,080 $2,167 Town of Butner 2 $2,000 8,422 $2,345 Town of Carrboro z's _ $2,000 21,233 _ $2,871 Town of Cary 12's $2,000 177,716 $9,286 Town of Chapel Hill 2'5 • $2,000 53,209 _ $4,182 Chatham County 5.6 $2,000 60,970 $4,500 Town of Clayton 2 $2,000 28,188 _ $3,156 City of Creedmoor 2 $2,000 4,912 $2,201 City of Durham''''s $2,000 287,074 $13,770 Durham County I's $2,000 36,631 $3,502 City of Fayetteville 2'3• $2,000 193,955 _ $9,952 Town of Fuquay-Varina 2 $2,000 36,017 $3,477 Town of Garner''' $2,000 32,332 $3,326 City of Goldsboro'2 $2,000 33,723 $3,383 City of Havelock' $2,000 17,762 - $2,728 Town of Hillsborough 2 $2,000 9,601 $2,394 Town of Holly Springs 2 $2,000 43,269 $3,774 Town of Hope Mills 2 $2,000 18,067 $2,741 Johnston County' $2,000 160,936 $8,598 City of Kinston' $2,000 19,749 $2,810 Town of Knightdale 2 _ $2,000 19,674 $2,807 Town of Leland 2 $2,000 25,313 $3,038 Town of Morrisville 2'5 $2,000 31,464 _ $3,290 Nash County`'6 $2,000 41,375 $3,696 Town of Nashville 2'4 $2,000 5,729 _ $2,235 City of New Bern'2 $2,000 32,337 $3,326 Orange County''s" $2,000 55,240 $4,265 City of Oxford 4 $2,000 8,691 $2,356 Town of Pittsboro s $2,000 4,627 $2,190 City of Raleigh'''. $2,000 462,140 $20,948 City of Rocky Mount 2.4 _ $2,000 54,429 _ $4,232 Town of Rolesville $2,000 9,894 $2,406 City of Roxboro' $2,000 8,183 $2,336 Town of Siler City $2,000 7,699 $2,316 Town of Smithfield' $2,000 11,710 $2,480 Town of Spring Lake 2 $2,000 11,735 $2,481 Town of Tarboro° $2,000 10,535 $2,432 Town of Wake Forest 2 $2,000 48,766 $3,999 Wayne County''6 $2,000 76,130 $5,121 Town of Wendell 2 $2,000 10,694 $2,438 Town of Zebulon 2 $2,000 7,436 $2,305 1.Subject to Neuse River Basin Nutrient Management Regulations. 2.Subject to NPDES Phase II Stormwater Regulations. 3.Subject to NPDES Phase I Stormwater Regulations. 4.Subject to Tar-Pamlico River Basin Nutrient Management Regulations. S.Subject to Jordan Lake Nutrient Management Regulations. 6.MS4 Post-Construction"Tipped Counties" •Populations have been adjusted for group quarters covered by another state stormwater permit CENTRAL;; PINES REGIONAL COUNCIL 30 Clean Water Education Partners r 2.2 CWEP PROGRAM FINANCIAL REPORT FOR FY24 Table 9 below outlines the approved projected FY24 budget and actual FY24 expenditures. The proposed cost share revenue was $176,379 with an actual collected cost share at the end of FY24 of $179,606. An additional $3,227 was collected from a previous year's late cost share payment. The total FY24 project expenditure was $193,467, an approximately 3 percent ($5,626) increase from the projected budget primarily due to CPRC indirect costs and additional AmeriCorps travel costs. At the end of FY24, the CWEP Reserve Fund Balance is $59,330, which lies within the recommended 3-month reserve fund balance based on FY24 expenditures, specifically $48,366.70. Table 9:FY24 Financial Report PROJECTED FY24 ACTUAL FY24 Difference CLEAN WATER EDUCATION PARTNERSHIP(CWEP) Revenues Revenues Projected VS Actual FY2024 AVAILABLE FUNDS Revenues FY24 Cost Share Revenue $176,379 $179,606 $3,227 Fund Balance at close of FY24 $58,579 $59,330 $751 Total Revenue ' $234,958 $238,936 $3,978 Difference CLEAN WATER EDUCATION PARTNERSHIP Budgeted FY24 Actual FY24 Budgeted VS Actual RECOMMENDED FY2024 EXPENDITURES Expenses Expenses Expenses CPRC Costs CPRC Staff Time(includes Fringe Benefits) $58,241 $73,655 $15,414 AmeriCorps Member $18,000 $16,005 -$1,995 Travel,Website,Subscriptions $3,300 $5,173 $1,873 CPRC Costs Total $82,841 $98,133 $15,292 Mass Media Campaign Costs Spring Online Spectrum (or other) Campaign $40,000 $39,814 -186 Spring/Summer OMS(or other)Campaign $40,000 $29,956 -10,044 Winter Cinema or Radio One $9,500 $9,500 0 La Noticia Ads $7,000 $7,000 0 New Mass Media Material Creation $3,000 $8,300 5,300 Mass Media Campaign Costs Total $99,500 $94,570 -$4,930 i Campaign Content&Outreach Materials Direct Education/Outreach Materials $500 $764 $264 Printing $5,000 $0 -$5,000 Campaign Content&Outreach Materials Totals $5,500 $764 -$4,736 Total Expenses , $187,841- $193,467 FY24 Use of Fund Balance I $9,162 $13,861 Available Fund Balance at end of FY22IL $49,417. $59,330 i:ENTRAL PINES REGIONAL COUNCIL 31 4 Clean Water Education Partnership CENTRAL;; PINES REGIONAL COUNCIL 32 4 Clean Water Education Partners r 2.3 CWEP APPROVED ESTIMATED FY25 BUDGET When discussing projected FY25 budget, CWEP Partners opted to continue with CPRC staff supporting CWEP's mass media and direct education efforts based on appreciating the level of service provided in FY24 (Table 10). Patty Barry, Senior Water Resources Planner was hired as the new CWEP manager for CPRC in FY24. Beth Davis, Member Engagement Coordinator, from CPRC continues to support CWEP in a public outreach and communications role. The cost to CPRC to have an AmeriCorps conduct direct education increased to $16,005 in FY24. The CTNC, which oversees the CWEP AmeriCorps program, pays half of all AmeriCorps living stipends. The CWEP Steering Committee approved the projected FY25 expenditures of $25,000 for a statistically valid stormwater survey that will be sent out to partner communities, and $60,000 for a Spring mass media campaign. Table io: Projected FY25 CWEP Budget Projected FY CLEAN WATER EDUCATION PARTNERSHIP(CWEP) Revenues PROJECTED FY2025 AVAILABLE FUNDS FY25 Cost Share Revenue $185,146 Fund Balance at close of FY24 $59,330 Total revenue $244,476 IM.ELEAN WATER EDUCATION PARTNERSHIP Approved FY25 RECOMMENDED FY2025 EXPENDITURES Expenses CPRC Direct Costs IIII CPRC Staff Time $57,182 AmeriCorps Member $20,000 Travel, Fringe Benefits, Miscellaneous $20,667 Pay Study Salary Hold $4,762 CPRC Direct Costs Total $102,611 Mass Media Campaign Costs Spring TV/Streaming/Social Media/Digital Display $60,000 Statistically Valid Stormwater Survey $25,000 Mass Media Campaign Costs Total $85,000 Campaign Content&Outreach Materials Direct Education/Outreach Materials/General Supplies $1,350 Printing and Postage $2,000 Campaign Content&Outreach Materials Totals $3,350 Ilk Total Expenses $190,961 FY25 Use of Fund Balance $5,815 Projected Available Fund Balance at end of FY25 $53,5151 CENTRAL;; PINES REGIONAL COUNCIL 33 4 Clean Water Education Partnership Central Pines Regional Council (formerly Triangle J Council of Governments) helped Local Government Partners establish the CWEP program in 2001. Since then, CPRC has provided management and technical support for CWEP. Contact: Patty Barry Senior Water Resources " Planner a► CENTRAL PINES 919-558-9455 REGIONAL COUNCIL www.centralpinesnc.gov PBarry@centralpinesnc.gov 4307 Emperor Blvd, Durham, NC 27703 Learn More and Connect With Us: https://nc-cleanwater.com/ https://www.facebook.com/NCcleanwater https://instagram.com/CWEP NC https://twitter.com/CWEPNC/ CENTRAL PINES REGIONAL COUNCIL 34 Clean Water Education Partnership Appendix A: CWEP Newsletters CENTRAL PINES REGIONAL COUNCIL Clean Water Education Partnership Appendix B: Vehicle Maintenance Poster (English & Spanish) CENTRAL PINES REGIONAL C O U N C I L Clean Water Education Partnership Appendix C: FY24 OMS Vehicle Maintenance DIGITAL Campaign Report CENTRAL PINES REGIONAL C O U N C I L Clean Water Education Partnership Appendix D: FY24 OMS Vehicle Maintenance RADIO Campaign Report CENTRAL PINES REGIONAL C O U N C I L Clean Water Education Partnership Appendix E: FY24 Spectrum Vehicle Maintenance TV/STREAMING Campaign Report CENTRAL PINES REGIONAL COUNCIL Clean Water Education Partnership Appendix F: Quarterly Steering Committee Meeting Minutes CENTRAL PINES REGIONAL C O U N C I L