WQCS00178_Compliance Evaluation Inspection_20190717

Compliance Inspection Report
Permit: WQCS00178
SOC:
County: Columbus
Region: Wilmington
Contact Person: Steven Price
Directions to Facility:
Effective: 11/01/16 Expiration: 10/31/24 owner: Town of Chadbourn
Effective: Expiration: Facility: Chadbourn Collection System
602 N Brown St
Title: Public Works Director
System Classifications: CS2,
Primary ORC: Carl Steven Price Certification: 1001393
Secondary ORC(s):
Daniel Clinton Ward 996611
On -Site Representative(s):
On -site representative Steven Price
Related Permits:
NC0021865 Town of Chadbourn - Chadbourn WWTP
Inspection Date: 07/17/2019 EntryTime: 10:10AM
Primary Inspector: Dean Hunkele
DocuSigned by:
Secondary Inspector(s): L
E1 D9294C4D3746E...
Chadbourn NC 28431
Phone: [phone]
Phone: [phone]
910-654-4148
910-654-4148
Exit Time: 02:15PM
Phone: [phone]
10/2/2019
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant 0 Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00178 Owner - Facility: Town of Chadbourn
Inspection Date: 07/17/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary
Overall the Town tries to do a good job, but operational staff are stretched too thin and need assistance in recordkeeping and
records organization. Failure to have required records available at the time of inspection has been an issue going back
several inspections and needs to be addressed. The inspection report and DWR example logs do a very good job outlining
what records are needed and to some degree the order in which they may be reviewed by an inspector. Additional records
were provided 6-8 weeks after the inspection, but inspector cannot afford to wait to review these that long.
Records that were lacking most importantly were:
1) Info on commercial locations that require grease controls.
2) Annual Wastewater Performance Reports are required to be submitted to DWR for both the treatment facility and the
collection system permits; a combined report can be done but a copy must be sent to the applicable DWR permitting group
in Raleigh for each permit.
3) Gravity sewer cleaning records by year and keep current year up-to-date within a month.
4) Pump station pump or power failure contingency plan.
Operational Issues:
1) Need to ensure required minimum sewer line cleaning is being done.
2) Couple of stations had issues with the alarms that needed to be addressed; see report.
Page 2 of 7

Permit: WQCS00178 Owner - Facility: Town of Chadbourn
Inspection Date: 07/17/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? 0 ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? 0 ❑ ❑ ❑
# What is that frequency? weekly
# Are there any issues being addressed currently or any in the planning stages?
0
❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations?
❑
❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
❑
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Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
❑
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Does the permittee have a copy of their permit?
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
❑ ❑
If Yes, has the Permittee applied for renewal?
❑
❑ ❑
Comment: There is a very aeneric pump failure plan. but each station or arouD of stations if identical pumps
should indicate what back-up pumps or parts are in inventory, where they can be acquired if not,
plan on how to maintain functionality in the event that both fail, etc. Should consider installation
of a bypass on the force main to allow use of a mobile pump.
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices? ❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance? 30 days
Is Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ ❑
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Comment: Records very poorly maintained in regards to what commercial customers have grease controls,
what type, required cleaning minimum, and if any actions taken on inspections which a few were
indicated. Town needs to use the DWR logs provided online as a basis for minimum information
needed & activities documented. FOG/sewer education materials should be placed on the
Town's website.
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Page 3 of 7

Permit: WQCS00178 Owner - Facility: Town of Chadbourn
Inspection Date: 07/17/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Does CIP include known deficiencies? 0 ❑ ❑ ❑
Does CIP include forecasted future needs? 0 ❑ ❑ ❑
Comment: A new sewer study and asset inventory is supposedly underway; this may generate new projects
or changes to existing proposed projects to incorporate into the CIP.
Map
Is there a overall sewer system map?
Does the map include:
Pipe Type (GS/FM)
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
Flow direction
Approximate pipe age
Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Is the map being updated for changes/additions within 1 year of activation?
Comment: Some additional detail is needed on their map or mapping system, but the inventory study
underway should help with it.
Reporting Requirements
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being filed with the Division, if required?
Is the report being made available to all its sewer customers?
Yes No NA NE
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Yes No NA NE
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# How is it being made available?
Comment: 2018 Annual Report for the WWTP found on the Town's website, but not collection system. No
evidence of submittals to DWR central office for either report over the last several vears.
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Yes No NA NE
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Page 4 of 7

Permit: WQCS00178 Owner - Facility: Town of Chadbourn
Inspection Date: 07/17/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are new lines being added to the HPL list when found or created?
Comment: Need to develoD an annual insDection Droaram for the entire sewer system. Svstem alona &
❑❑❑■
within roadways are easier versus cross-country and many owners will spray paint
manholes/ARVs annually after checked to track movement. Could use better documentation of
HPL inspections and again recommend the DWR logs as a basis for their records.
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Does the plan include:
24-hour contact numbers
0
❑ ❑ ❑
Response time
❑
❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑
❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑
❑ 0 ❑
Comment: Need to have the Plan available and ensure it is reviewed/updated each year.
alll[L Yes No NA NE
Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ ❑ ❑
Page 5 of 7

Permit: WQCS00178 Owner - Facility: Town of Chadbourn
Inspection Date: 07/17/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Need to document cross country ROW/easement inspections and maintenance at least
annually. Once again use DWR lops as a basis for their records is recommended. Must
average at least 10% over the last 3 years and recommend use of a spreadsheet for tracking
progress toward annual goal and is one of MR'S logs. Cleaning & video work for inventory
study counts and signifcant cleaning in excess of 10% can be used in subsequent years.
Required minimum is 10,700 ft per year. Records supplied after the inspection show 2016:
4,290 ft; 2017: 10,230 ft; 2018: 14,580 ft; 2019 thru May: 3,450
Manholes
Yes No NA NE
Please list the Manholes Inspected:
Are manholes accessible?
❑
❑ ❑
# Are manhole covers/vents above grade?
❑
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Are manholes free of visible signs of overflow?
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Are manholes free of sinkholes and depressions?
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Are manhole covers present?
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# Are manholes properly seated?
❑
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# Are manholes in good condition?
❑
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# Are inverts in good condition?
❑
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Is flow unrestricted in manholes?
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Are manholes free of excessive amounts of grease?
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Are manholes free of excessive roots?
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Are manholes free of excessive sand?
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Are manhole vents screened?
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Are vents free of submergence?
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Are manholes free of bypass structures or pipes?
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Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
All 7 stations inspected
# Number of duplex or larger pump stations in system 7
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 0
# Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed? 5
# A simple one-way telemetry/communication system (auto -dialer) installed? 0
For pump stations inspected:
Are they secure with restricted access? ❑ ❑ ❑
Were they free of by-pass structures/pipes? ❑ ❑ ❑
Page 6 of 7

Permit: WQCS00178 Owner - Facility: Town of Chadbourn
Inspection Date: 07/17/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
❑
0 ❑ ❑
Is the communication system functional?
0
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Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
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Pump station identifier?
0
❑ ❑ ❑
# Address?
0
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Instructions for notification?
0
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24-hour emergency contact numbers?
0
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Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
❑
0 ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
0
❑ ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
0
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
0
❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
No details; found in last application for renewal.
# Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate? 0 ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: 3 stations have on -site Bens & PS #3 tested fine. Audible alarm at PS #6 is too quiet. Visual
alarm out at PS #5
Page 7 of 7