WQCSD0526_Compliance Evaluation Inspection_20190816

Comoliance Insoection Resort
Permit: WQCSD0526 Effective: 06/22/10 Expiration: Owner: 904 Georgetown Treatment Plant LLC
SOC: Effective: Expiration: Facility: Sandpiper Bay Deemed Collection System
County: Brunswick
Region: Wilmington
Contact Person: Timothy P Tilma Title: Utility Manager Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
On -site representative Timothy P Tilma 910-579-9120 ext 7
On -site representative Sunny Wright 910-880-4178
Related Permits:
WQ0013398 904 Georgetown Treatment Plant LLC - Sandpiper Bay WWTF
Inspection Date: 08/16/2019 Entry Time: 11:OOAM Exit Time: 01:30PM
Primary Inspector: Dean Hunkele DocuSigned by: Phone: [phone]
Secondary Inspector(s): EE 10/3/2019
E1D9294C4D3746E...
Reason for Inspection: Routine Inspection Type: Collection System Inspection Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Lines
Manholes Pump Stations
(See attachment summary)
Page 1 of 6

Permit: WQCSDO526 Owner - Facility:904 Georgetown Treatment Plant LLC
Inspection Date: 08/16/2019 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Inspection Summary:
This inspection represented the 3rd inspection of the collection system and was originally plannned for September 2018 until
Hurricane Florence hit. The inspection was conducted in conjunction with the treatment facility.
The area received significant rainfall overnight and during the inspections which seemed to be pushing the WWTF even
though its permitted for 150K and only sees an average of about 60-70K per day. Consequently, the collection system does
have some vulnerability showing itself as inflow which should be investigated to determine where the excess flow is
originating from and if it can be eliminated/reduced via repair even of broken/missing cleanouts or installation of manhole rain
stopper inserts that prevent rainfall from entering thru or around the covers. Gravel was observed on the WWTF's bar screen,
thus there must be a leak on a gravity line leading into the plant's influent pump station or passing through solids handling
pumps at a system pump station which isn't good for pumps.
The Utility has yet to create an overall map of the system which was mentioned as a requirement back in 2014 & 2015, but
has at least some of the sewer construction record drawings. In addition, the Utility needs to locate its pump station
designs or have an as -built design generated by a PE based on what is currently installed and its connectivity.
The first sewer systems were approved for construction in the development back in the late 1990s thus some of the system
is approaching nearly 20 years old. The Utility should be planning to start cleaning some of the older gravity lines soon as
the goal should be clean lines every 10 years and likely the lines have never been cleaned except in the areas of blockages.
Cleaning followed by video inspection would be good to help locate line issues.
Two of the permits issued for the construction of portions of the sewer system within the community having pump stations
required on -site portable generators, thus the Utility should have two on hand. At the very least one portable generator or
bypass pump (if bypasses installed) must be purchased.
A Notice of Violation with Intent to Assess is being issued for the reoccuring issues.
Page 2 of 6

Permit: WQCSDO526 Owner - Facility:904 Georgetown Treatment Plant LLC
Inspection Date: 08/16/2019 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Yes No NA NE
❑❑■❑
❑■❑❑
Pipe sizes
❑
❑ 0 ❑
Pipe materials (PVC, DIP, etc)
❑
❑ 0❑
Pipe location
❑
❑ 0❑
# Flow direction
❑
❑ 0❑
# Approximate pipe age
❑
❑ 0❑
# Pump station ID, location and capacity
❑
❑ 0❑
# Force main air release valve location & type
❑
❑ 0❑
# Location of satellite connections
❑
❑ 0❑
Are system maintenance records maintained?
0
❑ ❑ ❑
Comment: A comprehensive map of the entire system needs to be created; this requirement was first noted
following the September 2014 inspection again after the April 2015 inspection. This may require
a survey to be conducted if the electronic files cannot be used or obtained to make one.
Cleaning & camera inspections may be needed to assist with gravity sewer mapping. All the
items above are ideal to include if applicable, but at least the first 3 items are required.
Grease Control
Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution? 0 ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Use of the POA's website was discussed as a possible avenue for distribution.
For public systems, is there a Grease Control Program via an ordinance/agreement? ❑ ❑ ❑
If Yes, does it require grease control devices at applicable locations? ❑ ❑ ❑ ❑
Is the Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑ ❑
Comment: Grease and sewer use is mentioned in the newsletter along with other items in a single page
document. Ideally this should be a separate item and expand its content. Grease education
could be on the front and sewer use info on the back of a single sheet of paper.
Spills and Response Action Plan Yes No NA NE
# Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Page 3 of 6

Permit: WQCSD0526 Owner - Facility:904 Georgetown Treatment Plant LLC
Inspection Date: 08/16/2019 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
# 24-hour contact numbers
# Response time
# Equipment list and spare parts inventory
# Access to cleaning equipment
# Access to construction crews, contractors, and/or engineers
# Source of emergency funds
# Site sanitation and cleanup materials
# Post-overflow/spill assessment
Comment: Thev have had a few reports of sewer issues by customers but all have aDDarently been on the
customer's side. These should be documented to see if its a reoccurring issue that may need to
be investigated in case a partial or temporary blockage of the mains are contributing or if the
material causing the service line blockages is making its way into the main system. Plan is very
simplistic, but should be updated to include some or all the above.
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Yes No NA NE
Comment: Need to develop an annual system inspection program. No HPLs are suspected to exist but
without system map hard to determine; some of the oversized gravity lines may be consider a
HPL due to too low of flow to adequately scour.
Lines/Right-of-Ways/Aerial Lines
Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways and easements maintained for the full width for access? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ ❑ ❑
Page 4 of 6

Permit: WQCSD0526 Owner - Facility:904 Georgetown Treatment Plant LLC
Inspection Date: 08/16/2019 Inspection Type : Collection System Inspection Sampling
Reason for Visit: Routine
Comment: Most if not all the gravity lines are within the community's roadways, but unknown where force
mains traverse to their destination due to lack of a map.
Manholes
Yes No NA NE
Please list the Manholes Inspected:
Are manholes accessible?
❑
❑ ❑
# Are manhole covers/vents above grade?
❑
❑ ❑
Are manholes free of visible signs of overflow?
❑
❑ ❑
Are manholes free of sinkholes and depressions?
❑
❑ ❑
Are manhole covers present?
❑
❑ ❑
# Are manholes properly seated?
❑
❑ ❑
# Are manholes in good condition?
❑
❑ ❑
# Are inverts in good condition?
❑
❑ ❑
Is flow unrestricted in manholes?
❑
❑ ❑
Are manholes free of excessive amounts of grease?
❑
❑ ❑
Are manholes free of excessive roots?
❑
❑ ❑
Are manholes free of excessive sand?
❑
❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
❑
❑ ❑
Are manholes free of bypass structures or pipes?
❑
❑ ❑
••i
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
All 3 - Wyndfall, Balmore, Maintenance
# Number of duplex or larger pump stations in system
3
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
2
For pump stations inspected:
Are they secure with restricted access?
❑ ❑ ❑
Were they free of by-pass structures/pipes?
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑
❑ ❑
Is the telemetry system functional?
❑
❑ ❑
Page 5 of 6

Permit: WQCSDO526 Owner - Facility:904 Georgetown Treatment Plant LLC
Inspection Date: 08/16/2019 Inspection Type : Collection System Inspection Sampling
Reason for Visit: Routine
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
❑
❑ 0 ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
❑
0 ❑ ❑
# Is there a backup generator or bypass pump connected?
❑
❑ 0 ❑
If tested during inspection, did it function properly?
❑
❑ 0 ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
❑
❑ 0 ❑
# Does it have a dedicated connection for a portable generator?
❑
0 ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
❑
0 ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
❑
❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate?
0
❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
0
❑ ❑ ❑
Inspecting and exercising all valves?
0
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0
❑ ❑ ❑
Comment: PumD station located at the maintenance facilitv does not have telemetry nor connection for a
portable generator and no stations have bypasses or on -site generators installed. The
maintenance station had issues with both the visual and audible alarms, the float was triggering
the alert to the panel, but nothing was happening. Logs are good -- Utility needs to have a copy
of these available for 3 years thus suggest using a monthly inspection log like DWR's example
forms that operator hands in monthly.
Page 6 of 6