WQCS00278_Compliance Evaluation Inspection_20190927

DocuSign Envelope ID: 30F0937A-2AE7-47D3-97OB-99F9F6402F37
ROY COOPED
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K41C fAEL S. R.EGAN
Secretary
LINDA CULPEPPER
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David Price
Town of Surf City
PO Box 2475
Surf City, NC 28445-2475
NORTH CAROUNA
Environmental Qual"
September 27, 2019
SUBJECT: Compliance Inspection Report
Surf City Collection System
Collection System Permit No. WQCS00278
Pender County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Surf City Collection
System on 9/26/2019. The staff would like to thank David Price for his assistance during the
inspection. This inspection was conducted to verify that the facility is operating in compliance with the
conditions and limitations specified in Collection System Permit No. WQCS00278. The findings and
comments noted during this inspection are provided in the enclosed copy of the inspection report
entitled "Compliance Inspection Report".
There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required.
If you should have any questions, please do not hesitate to contact Geoff Kegley with the Water
Quality Regional Operations Section in the Wilmington Regional Office at 910-796-7215 or via email at
[e-mail].
Sincerely,
DocuSigned by:
Sa 6"
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E3ABA14AC7DC434...
Morelia Sanchez -King, Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: DWR LaserFiche
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Wflrnington Feg•3r�a-0ffw 1 127 Ca rMnai D3ive Extension I Wilmington, North Car•3,-rs23405
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Compliance Inspection Report
Permit: WQCS00278
SOC:
County: Pender
Region: Wilmington
Contact Person: David Price
Directions to Facility:
Effective: 04/05/18 Expiration: 05/31/21 owner: Town of Surf City
Effective: Expiration: Facility: Surf City Collection System
System Classifications: CS2,
Primary ORC: David Alan Price
Secondary ORC(s):
Dean A Wise
On -Site Representative(s):
Title:
Certification: 997202
24234
Phone: [phone]
Phone: [phone]
910-328-3921
Related Permits:
WQ0000795 Town of Surf City - Town of Surf City WWTF
Inspection Date: 09/26/2019 Entry Time: 09:15AM Exit Time: 12:15PM
Primary Inspector: Geoff Kegley Phone:
Secondary Inspector(s):
Helen I Perez
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00278 Owner - Facility: Town of Surf City
Inspection Date: 09/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Overall, the system looked clean and well maintained and operated. Records are well organized and maintained, with GIS
mapping of the system components and a mobile application for tracking work orders, complaints, sewage blockages, etc.
Please note that the permit annual fee of $1310 via Invoice #2019PR006556 is past due.
See comments for below for notes on pump stations inspected.
Page 2 of 7

Permit: WQCS00278 Owner - Facility: Town of Surf City
Inspection Date: 09/26/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
General
Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade?
0
❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis?
0
❑ ❑ ❑
# What is that frequency?
weekly
# Are there any issues being addressed currently or any in the planning stages?
❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations?
❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
❑ ❑ ❑
Does the permittee have a copy of their permit?
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
❑ ❑
If Yes, has the Permittee applied for renewal?
❑
❑ ❑
Comment:
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices? ❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ ❑
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
websites, educational classes
Comment:
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? 0 ❑ ❑ ❑
Comment:
Map Yes No NA NE
Page 3 of 7

Permit: WQCS00278 Owner - Facility: Town of Surf City
Inspection Date: 09/26/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
0
❑ ❑ ❑
Approximate pipe age
0
❑ ❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
0
❑ ❑ ❑
# Location of satellite connections
❑
❑ 0 ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment: Detailed GIS and printed maps available. Most components documented,
but unsure of pipe age
and materials in some of the older sections of system.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? Website, with link
referenced on
mailed bills
Comment:
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
❑ ❑ ❑
Are pump stations being inspected at the required frequency?
❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station?
❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually?
❑ ❑ ❑
Is the annual inspection documented?
❑ ❑ ❑
# Does the system have any high -priority lines/locations?
❑ ❑ ❑
Are inspections of HPL documented at least every 6 months?
❑ ❑ ❑
Are new lines being added to the HPL list when found or created?
❑ ❑ ❑
Comment:
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Page 4 of 7

Permit: WQCS00278 Owner - Facility: Town of Surf City
Inspection Date: 09/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit:
Routine
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
0
❑ ❑ ❑
Comment: Regarding emergency funds: Hurricane Florence depleted rainy day funds, waiting on FEMA
reimbursment
Spills Yes No NA NE
Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? 0 ❑ ❑ ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: Line cleaning work is being conducted, one log book of activities was unavailable at time of
inspection.
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
Stations 11, 4, 14, 21 and main pump stations 47 & 35
# Number of duplex or larger pump stations in system 50
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 0
# Number of simplex pump stations in system serving more than one building 0
Page 5 of 7

Permit: WQCS00278 Owner - Facility: Town of Surf City
Inspection Date: 09/26/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
13
# A simple one-way telemetry/communication system (auto -dialer) installed?
37
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
0
❑ ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
0
❑ ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
0
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
0
❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
❑
❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate?
0
❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
0
❑ ❑ ❑
Inspecting and exercising all valves?
0
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00278 Owner - Facility: Town of Surf City
Inspection Date: 09/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Main pump stations have generators on site. Portable generator is available and the inspected
DumD stations had dedicated connections available.
The area around Pump station 11 and main pump station 35 was near the new Surf City bridge
and DOT construction activities had removed the fence. All accesses were still locked. The
fence is planned to be replaced. The 24-hour notification sign is in need of being re -mounted.
Main pump station 47 has corrosion from influent hydrogen sulfide. Operators are attempting to
isolate source and provide corrective actions. Please note condition 1.12 of the permit which
requires corrosion resistant components and coatings.
Pump station 4 has a phone line down for the auto -dialer. A work order for replacement has
already been made.
Page 7 of 7