WQCSD0542_Compliance Evaluation Inspection_20190916

ROY COOPER
Govcrrror
MICHAEL S. REGAN
S�cretnr
LINDA CULPEPPER
Director
r
Lucille Crosby Ginsberg, Owner
Crosby Utilities Inc.
7536 NC Highway 39
ZebuIon, NC 27597
Dear Ms. Ginsberg:
NORTH CAROUPIA
Environmental Quality
September 16, 2019
Subject: Compliance Evaluation Inspection
Cottonwood Baywood Wastewater Collection System
Permit Number WQCSD0542
Wake County
Mitch Hayes of the Raleigh Regional Office conducted the subject inspection on September 11,
2019. The assistance of Andy Matthews was greatly appreciated. Below is a list of findings
developed from the inspection:
1. The wastewater collection system receives flow from the Baywood community. There are
two pump stations in the collection system_ All wastewater is treated at the Cottonwood.,"
Baywood WWTP (NC0065706).
2. Manholes inspected along Baywood Forest Drive had tight seals with no deterioration.
Flow was minimal with some paper build-up. There was no indication of high flows.
3. Both pump stations have restricted access, telemetry, and audible.,` visual alarms. There is
no emergency contact information signage at both pump stations. Please provide signage
at both pump stations and notify this office of the date of installation. Audible 1 visual
alarms at both pump stations operated when the high water was Iifted. All pumps operated
when turning the pumps to the on position at the switch. Both wet wells had some grease
accumulation. Mr. Matthews stated that both wet wells are pumped out completely every
six months.
4. According to Permit Condition 15A NCAC" 02T .0404 (a) (2) "a map of the collection
system has been developed and is actively maintained_" A map of the collection system
was not available during inspection. Please send a completed may of the collection
system to this office within 30 days receipt of this letter. There is no documentation of
a grease control program. According to Permit Condition 15A NCAC 02T .0404 (8) (B)
"For privately owned collection systems, the Grease Control Program shall include at least
biannual distribution of grease education materials to users of the collection system by the
�J.
North Carolina Department of Environmental Quality Division of Water Resources I Raleigh Renal Office
3800 Barrett Drive 1628 Mad Service Center Raleigh. North Carol na 27699-1628

Permittee or its representative." Please provide a copy of the educational materials to
this office within 34 days of receipt of this letter.
If you have any questions about the inspection or this letter, please contact Mitch Hayes at
919.791.4261 or email at mitch.hayes(i ncdenngov .
Rick Bolieh, L.G., Assistant Regional Supervisor
Water Quality Regional Operations Section
Raleigh Regional Office
Division of Water Resources NC DEQ
cc: Permit files, Central Files
Attachment
North Carolina Department of Environmental Quality I D vision of Water Resources
512 North Salisbury Street ,1617 Mail Service Center Rale'gh, North Carolina 27699.1617
010 7n7 Onnn

_;I Compliance Inspection Report
Permit: WOCSDO542 Effective: 0341100 Expiration: Owner: Crosby Utilities Inc
SOC.. Effective: Expiration: Facility: Cottonwood/Baywood Collection System
county: Wake
Region. Raleigh
Contact Person: Lucille T Crosby Title: Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC: Certification: i?barw:
Secondary ORC(s):
On -Site Representative(s):
24 hour contact name Andy Lee Matthews 919-939-0232
On -site representative Andy Lee Matthews 919-939-0232
Related Permits:
Inspection Date: 09111/2019 Entry Time: 10.00AM Exit Time: 11 OOAM
Primary Inspector: Mitchell S Hayes I C�.i,elr?/ C, iJ� IZ ��j Phone: [phone]
Secondary Inspector(s)-
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Manholes Pump Stations
(See attachment summary)
Page 1 of 5

permit: WOCSDO542 Owner - Facility: Crosby utilities Inc
Inspection Date: 0911112019 Inspection Typo: Collection System Inspect Non Sampling Reason for visit: Routine
Inspection Summary
The wastewater collection system receives flow from the Baywood community. There are two pump stations in the collection
system. All wastewater is treated at the Cottonwood / Baywood WWTP (NC0065706).
Manholes inspected along Baywood Forest Drive had tight seals with no deterioration. Flow was minimal with some paper
build-up. There was no indication of high flows.
Both pump stations have restricted access, telemetry_ and audible 1 visual alarms, There is no emergency contact
information signage at both pump stations. Please provide signage at both pump stations and notify this office of the date of
installation. Audible 1 visual alarms at both pump stations operated when the high water was lifted. All pumps operated when
turning the pumps to the on position at the switch. Both wet wells had some grease accumulation. Mr. Matthews stated that
both wet wells are pumped out completely every six months.
According to Permit Condition 15A NCAC 02T .0404 (a) (2) "a map of the collection system has been developed and is
actively ma.ntained," A map of the collection system was not ava table during inspection. Please send a completed map of
the collection system to this office within 30 days receipt of this letter. There is no documentation of a grease control
program. According to Permit Condition 15A NCAC 02T .0404 (8) (B) 'For privately owned collection systems, the Grease
Control Program shall include at least biannual distribution of grease education materials to users of the collection system
by the Permittee or its representative."
Page 2 of 5

Permit: WOCE d0542 owner - Facility: Crosby Utilities Inc
Inspection Date: 091111209 Inspection Type! Collection System Inspect Non Samplir ; Reason for Visit Rr..,, l"c
General
Yes No NA NE
# Is this system a satellite system?
❑ ■ El D
# If Yes. what is system name or permit number?
Is there a overall sewer system map?
0 0❑ ❑
Does the map include:
Pipe sizes
❑
Pipe materals fPVC, DIP, etca
11■ El 0
Pipe location
❑
# Flow direchon
El 0 El 0
# Approx male pipe age
❑ ■ ❑ ❑
# Pump station ID, local!on and capacity
El 0 El D
# Force ma n air release valve location & type
# Local!on of satellite connect. ons
Are system maintenance records maintained?
El. ❑ El
Comment: A map has not been developed.
Grease Control Yes No NA NE
Is grease/sewer education program documented with req d customer distribution? El 0 1111
# Are other types of education tools used like websites, booths, special meetings. et--? ❑ ❑ E ❑
If Yes, what are they? (Thus can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance -agreement?
If Yes does it require grease control devices at applicable locations? ❑ ❑ 0 ❑
Is the Grease Control Program enforced via period,c inspections/records review? ❑ ❑
Is action taken against violators? ❑
Comment:
Manholes
Yeses NA NE
Please list the Manholes Inspected:
12
Are manholes accessible?
0 El El El
# Are manhole coverslvents above grade?
Are manholes free of visible signs of overflow?
❑
Are manholes free of sinkholes and depressions?
E
Are manhole covers present?
❑ . ❑ ❑
# Are manholes properly seated?
0 El ❑ ❑
# Are manholes in good condition?
E ❑ 110
# Are inverts in good condition?
■ 11 El El
Page 3 of 5

permit: WQCSDO542 owner- Facility: Crosby Utilities Inc
Inspection Date: 09111/2019 Inspection Typo: Collection System Inspect Non Sampl ng Reason for Visit: Routine
Is flow unrestricted in manholes? M ❑ ❑ ❑
Are manholes free of excessive amounts of grease? 0 ❑ ❑ ❑
Are manholes free of excessive roots? M ❑ ❑ ❑
Are manholes free of excessive sand? M ❑ ❑ ❑
Are manhole vents screened? ❑ ❑ M ❑
Are vents free of submergence? ■ ❑ ❑ ❑
Are manholes free of bypass structures or pipes? M ❑ ❑ ❑
Comment: Very low flow in both manhole with some paper build-uI2.
Puma Stations
Yes No NA NE
Please list the Pump Stations Inspected
1.2
# Number of duplex or larger pump stations in system
2
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
0
How many pumpfvacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
2
For pump stations inspected:
Are they secure with restricted access?
0 ❑ ❑ ❑
Were they free of by-pass structureslpipes?
e ❑ ❑ ❑
Were wel yells free of excessive grease/debris?
M ❑ ❑ ❑
# Do they all have telemetry installed?
M ❑ ❑ ❑
Is the telemetry system functional?
M ❑ ❑ ❑
Is a 24-hour notification sign posted ?
❑ E ❑ ❑
Does the sign include:
Owner Name?
❑ ❑ 0 ❑
Pump station identifier?
❑ ❑ W ❑
# Address?
❑ ❑ 0 ❑
Instructions for notification?
❑ ❑ E ❑
24-hour emergency contact numbers?
❑ ❑ 0 ❑
Are audio and visual alarms present?
0 ❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
❑M ❑ ❑
If tested during inspection, did it function properly?
❑ ❑ M ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
❑ ❑ 0 ❑
Page 4 of 5

permit: VVOCSD0542 Owner -Facility: Crosby Utilities Inc
Inspection Date: 09111/2019 Inspection Type • Collection System Inspect Non Sampling Reason for Visit Routire
# Does it have a dedicated connection for a portable generator? ❑ ❑ ❑
# 1s the owner relying on portable units in the event of a power outage? ❑ ❑ ❑
# If Yes, is there a distribution plan? ❑ ❑ ❑
If Yes, what resources (UnitslStaffNehicleslelc) are included in Plan?
# Does Permillee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum.
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment: There are no simplex pump stations.
❑❑■❑
M ❑ ❑ ❑
Page 5 of 5

15A NCAC 02T .0404 PERMITTING BY REGULATION
(a) Collection systems having an actual, permitted or Division approved average daily flow less than 200,000 gallons
per day are deemed permitted pursuant to Rule .0113 of this Subchapter provided the system meets the criteria
in Rule .0113 of this Subchapter and all specific criteria required in this Rule:
(1) The sewer system is effectively maintained and operated at all times to prevent discharge to land or
surface waters, and to prevent any contravention of groundwater standards or surface water standards.
(2) A map of the sewer system has been developed and is actively maintained.
(3) An operation and maintenance plan including pump station inspection frequency, preventative maintenance
schedule, spare parts inventory and overflow response has been developed and implemented.
(4) Pump stations that are not connected to a telemetry system (Le., remote alarm system) are inspected by
the permittee or its representative every day (i.e., 365 days per year). Pump stations that are connected to a
telemetry system are inspected at least once per week.
(5) High -priority sewers are inspected by the permittee or its representative at least once every six -months and
inspections are documented.
(6) A general observation by the permittee or its representative of the entire sewer system is conducted at least
once per year.
(7) Overflows and bypasses are reported to the appropriate Division regional office in accordance with 15A
NCAC 02B .0506(a), and public notice is provided as required by G.S. 143-215.1C.
(8) A Grease Control Program is in place as follows:
(A) For publicly owned collection systems, the Grease Control Program shall include at least biannual
distribution of educational materials for both commercial and residential users and the legal means to
require grease interceptors for new construction and retrofit, if necessary, of grease interceptors at
existing establishments. The plan shall also include legal means for inspections of the grease
interceptors, enforcement for violators and the legal means to control grease entering the system
from other public and private satellite sewer systems.
(B) For privately owned collection systems, the Grease Control Program shall include at least biannual
distribution of grease education materials to users of the collection system by the permittee or its
representative.
(C) Grease education materials shall be distributed more often than required in Parts (A) and (B) of this
Subparagraph if necessary to prevent grease -related sanitary sewer overflows.
(9) Right-of-ways and easements are maintained in the full easement width for personnel and equipment
accessibility.
(10) Documentation shall be kept for Subparagraphs (a)(1) through (a)(9) of this Rule for a minimum of three
years with exception of the map, which shall be maintained for the life of the system.
(b) Private collection systems on a single property serving an industrial facility where the domestic wastewater
contribution is less than 200,000 gallons per day shall be deemed permitted.
(c) The Director may determine that a collection system should not be deemed to be permitted in accordance with
this Rule and Rule .0113 of this Subchapter. This determination shall be made in accordance with Rule .0113(e) of
this Subchapter.
History Note: Authority G.S. 143-215.1(a); 143-215.3(a); 143-215.9B; Eff. September 1, 2006. 15A NCAC 02T .0404
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