NCS000495_APPLICATION_20100910

STORMWATER DIVISION CODING SHEET
M54 PERMITS
PERMIT NO.
DOC TYPE
El FINAL PERMIT
❑ ANNUAL REPORT
PLICATION
❑ COMPLIANCE
0 OTHER
DOC DATE
❑ ,�,� .O /D
YYYYMMDD

Town of Holly Springs
Wake County, North Carolina
NPDES Phase II
Stormwater Application
September 1.0, 201.0
Permit #: NCS000495
Town Project #: 10-024
�p`I10 Ot HOL (SpR/NGs Developed By:
Environmental
Services and
The Town of Holly Springs, Department of Engineering
Stormwater Stephanie L. Sudano, PE, Director of Engineering
Management �
Mana ement Kendra D. Parrish, PE, CFM, Senior Engineer
Heather V. Keefer, CFM, Environmental Specialist
128 South Main Street
rrlr•. TOWN or• 130 Box 8
holly [lolly Springs, NC 26540
Springs 919.557.3938 — fax [phone]
T1 O R T H C A K O L l N A www.hollyspringsnc.us
Copy of

TABLE OF CONTENTS
APPLICATION
STORM SEWER SYSTEM INFORMATION
Pages 1-3
1.1. Population Served
Page 1
1.2. Growth Rate
Page 1
1.3. Jurisdictional and MS4 Service Areas
Page 1
1.4. MS4 Conveyance System
Page 1
1.5. Land Use Composition Estimates
Page 2
1.6. Estimate Methodology
Page 2
1.7. TMDL Identification
Page 3
2. RECEIVING STREAMS Page 4
3. EXISTING WATER QUALITY PROGRAMS Page 6-7
3.1. Local Programs Page 6
3.2. State programs Page 7
4. PERMITTING INFORMATION Page 8-12
4.1. Responsible Party Contact List Page 8-9
4.2. Organizational Charts Page 10-11
4.3. Signing Official Page 12
4.4. Duly Authorized Representative Page 12
5, Co -Permitting Information (if applicable) Page 13
5.1. Co-Permittees Page 13
5.2. Legal Agreements Page 13
5.3. Responsible Parties Page 13
6. Reliance on Other Government Entity
Page 14
6.1. Name of Entity
Page 14
6.2. Measure Implemented
Page 14
6.3. Contact Information
Page 14
6.4. Legal Agreements
Page 14
STORMWATER MANAGEMENT PROGRAM
Page 15-35
7.1. Public Education and Outreach on Stormwater Impacts
Page 15
7.2. Public Involvement and Participation
Page 17
7.3. Illicit Discharge Detection and Elimination
Page 19
7.4. Construction Site Stormwater Runoff Control
Page 23
7.5. Post -Construction Stormwater Management in New Development
Page 26
and Redevelopment
7.6. Pollution Prevention/Good Housekeeping for Municipal Operations
Page 34
APPENDIX A Page 36
ATTACHMENTS Page 37
Town of Holly Springs - NPDES Phase II Application 2010
Permit NCS000495

State of North Carolina OFFIC USE ONLY
Department of Environment & Natural Resources Date Rec'd
Division of Water Quality Fee Paid
Permit Number
NPDES STORMWATER PERMIT APPLICATION FORM
This application form is for use by public bodies seeking NPDES stormwater permit coverage for Regulated Public
Entities (RPE) pursuant to Title 15A North Carolina Administrative Code 2H .0126. A complete application
package includes this form and three copies of the narrative documentation required in Section X of this form.
This application form, completed in accordance with Instructions for completing NPDES Small MS4 Stormwater
Permit Application (SWU-270) and the accompanying narrative documentation, completed in accordance with
Instructions for Preparing the Comprehensive Stormwater Management Program Report (SWU-268) are both
required for the application package to be considered a complete application submittal. Incomplete application
submittals may be returned to the applicant.
I. APPLICANT STATUS INFORMATION
a.
Name of Public Entity
Seeking Permit Coverage
Town of Holly Springs
b.
Ownership Status (federal,
state or local
Local
c.
Type of Public Entity (city,
town, county, prison, school,
etc.
Town
d.
Federal Standard Industrial
Classification Code
SIC 91 - 97
e.
County(s)
Wake
f.
Jurisdictional Area (square
miles)
Approximately 14.5 square miles
g.
Population
Permanent
21,500
Seasonal (if available)
n/a
h.
Ten-year Growth Rate
79.77% (Annual growth rate for the period of 1990 — 2000
i,
Located on Indian Lands?
❑ Yes ® No
II. RPE / MS4 SYSTEM INFORMATION
a.
Storm Sewer Service Area
(square miles
14.5 square miles
b.
River Basin(s)
Neuse River Basin (25%), Cape Fear River Basin (75%)
c.
Number of Primary Receiving
Streams
Neuse (3), Cape Fear (7)
d.
Estimated percentaqe of jurisdictional
area containing the following four land use activities;
•
Residential
71.5%
•
Commercial
9%
•
Industrial
10%
•
Open Space
9.5%
Total =
100%
e.
Are there significant water
quality issues listed in the
attached application report?
® Yes ❑ No
Page 1
SWU-264-103102

NPDES RPE Stormwater Permit Application
III. EXISTING LOCAL WATER QUALITY PROGRAMS
a. Local Nutrient Sensitive Waters Strategy
® Yes ❑ No
b. Local Water Supply Watershed Program
❑ Yes ® No
c. Delegated Erosion and Sediment Control Program
® Yes ❑ No
d, CAMA Land Use Plan
❑ Yes ® No
IV. CO -PERMIT APPLICATION STATUS INFORMATION
(Complete this section only if co -permitting)
a. Do you intend to co -permit with
El Yes ®No
a permitted Phase I entity?
b. If so, provide the name and permit number of that entity:
• Name of Phase I MS4
n/a
• NPDES Permit Number
n/a
c. Do you intend to co -permit
❑ Yes ® No
with another Phase II entity?
d. If so, provide the name(s) of
the entity:
n/a
e. Have legal agreements been
finalized between the co-
❑ Yes ® No
erm ittees?
V. RELIANCE ON ANOTHER ENTITY TO SATISFY ONE OR MORE OF YOUR PERMIT OBLIGATIONS
(If more than one, attach additional sheets)
a. Do you intend that another
entity perform one or more of
our permit obligations?
❑ Yes ® No
b. If yes, identify each entity and the element they will be implementing
• Name of Entity
n/a
• Element they will implement
n/a
• Contact Person
n/a
• Contact Address
n/a
• Contact Telephone Number
n/a
c. Are legal agreements in place
to establish responsibilities?
El Yes ®No
VI. DELEGATION OF AUTHORITY (OPTIONAL)
The signing official may delegate permit implementation authority to an appropriate staff member. This
delegation must name a specific person and position and include documentation of the delegation action
through board action.
a. Name of person to which permit authority
n/a
has been delegated
b. Title/position of person above
n/a
c. Documentation of board action delegating permit authority to this person/position must be
provided in the attached application report.
Town of Molly Springs - NPDES Phase II Application
Permit NCS000495
Page 2
SWU-264-103102

NPDES RPE Stormwater Permit Application
VIL SIGNING OFFICIAL'S STATEMENT
Please see the application instructions to determine who has signatory authority for this permit
application. If authority for the NPDES stormwater permit has been appropriately delegated through
board action and documented in this permit application, the person/position listed in Section VI above
may sign the official statement below.
I certify, under penalty of law, that this document and all attachments were prepared under my
direction or supervision in accordance with a system designed to assure that qualified personnel
properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system, or those persons directly responsible for gathering the
information, the information submitted is, to the best of my knowledge and belief, true, accurate,
and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations.
W
Signature
'f
U4 r
Name
Carl Dean
Title
Town Manager
Street Address
128 South Main Street
PO Box
P.O. Box 8
City
Holly Springs
State
North Carolina
Zip
27540
Telephone
[phone]
Fax
[phone]
E-Mail
carl.dean hall springsnc.us
VIII. MS4 CONTACT INFORMATION
Provide the following information for the person/position that will be responsible for day to day
implementation and oversight of the stormwater program.
a.
Name of Contact
Person
Stephanie L. Sudano, PE
b.
Title
Director of Engineering
c.
Street Address
128 South Main Street
d.
PO Box
P.O. Box 8
e.
City
Holly Springs
f.
State
North Carolina
g.
Zip
27540
h.
Telephone Number
[phone]
L
Fax Number
[phone]
j.
E-Mail Address
step hanie.sudano@poll ss pringsnc.us
Town of Hoily Springs - NPDES Phase II Application
PermitNCS000495
Page 3
SWU-264-103102

NPDES RPE Stormwater Permit Application
IX. PERMITS AND CONSTRUCTION APPROVALS
List permits or construction approvals received or applied for under the following programs. Include contact
name if different than the person listed in Item VIII. If further space needed, attach additional sheets.
a.
RCRA Hazardous Waste
n/a
Management Program
n/a
b.
UIC program under SDWA
c.
NPDES Wastewater Discharge
N00063096 Plant & Pretreatment Program;
Permit Number
WQ19098 Land Application;
WQ0032289 Reclaimed;
d.
Prevention of Significant
n/a
Deterioration (PSD) Program
n/a
e.
Non Attainment Program
f.
National Emission Standards for
n/a
Hazardous Pollutants (NESHAPS)
reconstruction approval
g.
Ocean dumping permits under the
n/a
Marine Protection Research and
Sanctuaries Act
h.
Dredge or fill permits under
Individual permits are applied for as needed for Town
section 404 of CWA
construction projects including road and utility projects.
X. NARRATIVE APPLICATION SUPPLEMENT: STORMWATER MANAGEMENT PROGRAM REPORT
Attach three copies of a comprehensive report detailing the proposed Stormwater management program for
the five-year permit term. The report shall be formatted in accordance with the Table of Contents shown
below. The required narrative information for each section is provided in the Instructions for Preparing the
Comprehensive Stormwater Management Program Report (SWU-268). The report must be assembled in the
following order, bound with tabs identifying each section by name, and include a Table of Contents with
page numbers for each entry.
Town of Holly Springs - NPDES Phase 19 Application
Permit NC5000495
Page 4
SWU-264-103102

NPDES RPE Stormwater Permit Application
TABLE OF CONTENTS
APPLICATION
1. STORM SEWER SYSTEM INFORMATION
1.1. POPULATION SERVED
1.2. GROWTH RATE
1.3. JURISDICTIONAL AND MS4 SERVICE AREAS
1.4. MS4 CONVEYANCE SYSTEM
1.5. LAND USE COMPOSITION ESTIMATES
1.6. ESTIMATE METHODOLOGY
1.7. TMDL IDENTIFICATION
2. RECEIVING STREAMS
3. EXISTING WATER QUALITY PROGRAMS
3.1. LOCAL PROGRAMS
3.2. STATE PROGRAMS
4. PERMITTING INFORMATION
4.1. RESPONSIBLE PARTY CONTACT LIST
4.2. ORGANIZATIONAL CHARTS
4.3. SIGNING OFFICIAL
4.4. DULY AUTHORIZED REPRESENTATIVE
5. CO -PERMITTING INFORMATION (IF APPLICABLE)
S.1. CO-PERMITTEES
5.2. LEGAL AGREEMENTS
5.3. RESPONSIBLE PARTIES
6. Reliance on Other Government Entity
6.1. Name of Entity
6.2. Measure Implemented
6.3. Contact Information
6.4. Legal Agreements
7. STORMWATER MANAGEMENT PROGRAM
7.1. PUBLIC EDUCATION AND OUTREACH ON STORMWATER IMPACTS
7.2. PUBLIC INVOLVEMENT AND PARTICIPATION
7.3. ILLICIT DISCHARGE DETECTION AND ELIMINATION
7.4. CONSTRUCTION SITE STORMWATER RUNOFF CONTROL
7.5. POST -CONSTRUCTION STORMWATER MANAGEMENT IN NEW DEVELOPMENT
AND REDEVELOPMENT
7.6. POLLUTION PREVENTION/GOOD HOUSEKEEPING FOR MUNICIPAL OPERATIONS
APPENDIX A
ATTACHMENTS
Town of Holly Springs - NPDES Phase II Applicatlon
Permit NCS000495
PAGES 1-3
PAGE 1
PAGE 1
PAGE 1
PAGE 1
PAGE 2
PAGE 2
PAGE 3
PAGE 4
PAGE 6-7
PAGE 6
PAGE 7
PAGE 8-12
PAGE 8-9
PAGE 10-11
PAGE 12
PAGE 12
PAGE 13
PAGE 13
PAGE 13
PAGE 13
Page 14
Page 14
Page 14
Page 14
Page 14
PAGE 15-35
PAGE 15
PAGE 17
PAGE 19
PAGE 23
PAGE 26
PAGE 34
Page 36
Page 37
Page 5
SWU-264-103102

NARRATIVE APPLICATION SUPPLEMENT:
STORMWATER MANAGEMENT PROGRAM REPORT
1 Storm Sewer System Information
1.1 Population Served:
The permanent population for the Town of Holly Springs in 2010 is estimated to
be approximately 21,967 this number was calculated by multiplying the average
number of residential building permits issued over the past three (3) Fiscal Years by
2.77 individuals per home added to the 2000 Census data number (2000 Census Data
indicated an average of 2.77 persons per household).
1.2 Growth Rate:
The growth rate for the service area is calculated based on the simple analysis of
the relative change between the US Census population in 1990 and 2000 stated as a
percent change, annualized by dividing the percent change by 10 yields a growth rate
of 79.77%. 1990 census population was 1,024; 2000 census population was 9,192.
Total change for the 10 year period was 797.7%. The US Census population number
for 2010 has not been released thus this growth rate is still applicable for the Town.
1.3 Jurisdictional and MS4 Service Areas:
The jurisdictional area is approximately 19 square miles, including city limits and
the Town's ETJ. The MS4 service area is approximately 14.5 square miles.
1.4 MS4 Conveyance System:
Downtown Holly Springs lies on the watershed divide between two major river
basins: Middle Creek and its tributaries (Basal Creek, and Rocky Branch) in the Neuse
River basin drain the eastern one-fourth of the Holly Springs planning area; Buckhorn
Creek and its tributaries (Little White Oak Creek, White Oak Creek, Big Branch, Little
Branch, Utley Creek, !Norris Branch, Cary Branch, and Jim Branch) in the Cape Fear
River basin drain the western three -fourths of the planning area. NC-55 to the north
and through the middle of Holly Springs, and SR 1115 and SR 1101 south of Town, lie
along the watershed divide between these two river basins. Rainfall to the east of this
divide flows to the Neuse River, and rainfall to the west of the divide flows to the Cape
Fear River. Stormwater is collected via open swaies and ditches, curb and gutter, or
yard inlets to a closed system of pipes with flared end sections. Some flared end
sections outlet into stormwater Best Management Practices (BMPs) such as level
Town of Holly Springs, North Carolina 2010
NPDES Phase II 5tormwater Permit Application — Permit NCS0000495 1 of 37

spreaders, bioretention areas, or riparian buffers. A predominant amount of the
streams in the Neuse River Basin flow through Bass Lake and/or Sunset Lake prior to
leaving the Town's service area. Most streams in the Cape Fear River Basin drain into
Harris Lake prior to reaching the Cape Fear River.
The Town regulates all stormwater collection system design and construction. The
Town's Public Works Department maintains these stormwater systems on Town
property and within its street rights -of -ways as needed to keep inlets clear of debris.
Stormwater systems within the State's right-of-way are maintained by the North
Carolina Department of Transportation. Systems on private property or within private
drainage easements are solely the landowner's responsibility. The Town may take
corrective action on these systems when improper maintenance is causing emergency
situations. The property owner may then be subsequently billed for these activities.
Proper maintenance includes insuring that outfalls are free from obstructions, and are
in accordance with local, state and federal regulations.
1.5 Existing Land Use Composition Estimates (based on current zoning):
LAND USE
ACRES PERCENT
Residential
8948
71.5%
Commercial
1115
9%
Industrial
1284
10%
Open Space
1174
9.5%
19.5 Square Miles
1000/0
1.6 Estimate Methodology:
For this project, the existing land use inventory was determined using GIS data
based upon the Town of Holly Springs Certified Zoning Map for parcels within the
Towns Corporate Limits and Extraterritorial Jurisdiction (ETJ) as well as approved
preliminary site and development plans.
Residential classification is based on the existing subdivisions, subdivisions
currently under construction, land currently zoned residential that includes farm land in
the ET]. Commercial classification is based on existing commercial property including
parcels with approved development plans. Industrial classification includes existing
industrial parks, quarries and landfills. Open space classification is a combination of
parks, schools, cemeteries, Home Owner Association land that will remain undeveloped
and land reserved for future parks.
Town of Holly Springs, North Carolina 2010
NPDES Phase II stormwater Permit Application — Permit NCS0000495 2 of 37

1.7 TMDL Identification:
NC DENR has developed a TMDL for addressing impaired biological integrity in the
headwaters of the Swift Creek Watershed. The Town of Holly Springs drains into Middle
Creek, near its confluence with Swift Creek East of NC 210 in Johnston County. Holly
Springs is not tributary to the TMDL in the Swift Creek Watershed.
The NC Division of Water Quality's TMDL website states that NC DENR is
developing a TMDL for the Middle Cape Fear for the pollutant Chlorophyll a. It has not
been determined how this TMDL will affect Holly Springs.
Town of Holly Springs, North Carolina 2010
NPDES Phase 11 Stormwater Permit Application — Permit NCS0000495 3 of 37

2 Receiving Streams
Table 1: Neuse River Basin
Receiving Stream
Stream
Water Quality
Use Support
Water Quality
303(d) List
Name
Segment
Classification
Rating
Issues
** Middle Creek
27-43-15-(1)bi
C; NSW
Aquatic Life:
• Habitat Degradation
Yes: 303d list for
From 0.8 miles south
Impaired
from MS4 NPDES
impairments due to
of US1 to unnamed
(Apex) & Stormwater
Low Dissolved
tributary on west of
Runoff
Oxygen & Habitat
creek 3.0 miles
• Low Dissolved Oxygen
Degradation.
from WWTP NPDES
(Apex)
• Upper portion of the
Middle Creek
watershed having
elevated levels of
turbidity & fecal
coliform.
Middle Creek
27-43-15-(1)b2
C; NSW
Aquatic Life:
Elevated turbidity
no
From unnamed
Supporting
levels
tributary on west side
of creek 3.0 miles
Recreation: Not
downstream to
Rated
backwaters of Sunset
Lake
Middle Creek
27-43-15-(2)
B; NSW
n/a
n/a
no
Sunset Lake
Middle Creek
27-43-15-(4)a
C; NSW
Aquatic Life: Not
• Fecal Coliform Bacteria
Yes: 2010 303d 4.5
From dam at Sunset
Rated, Zinc & Iron;
from MS4 NPDES
PW miles impaired
Lake to Swift Creek
Supporting,
(Apex) & Stormwater
due to turbidity.
Ecological/biological
Runoff
integrity FishCom &
• Nutrient Impacts from
Benthos; Impaired,
General Agriculture/
Turbidity
Pasture & Stormwater
Runoff
Recreation:
• Turbidity from
Supporting
Construction &
Stormwater Runoff.
Middle Creek
n/a
n/a
n/a
n/a
Yes: 2010 303d list
Subbasin 03-04-03
8.9 Impaired Miles
Basil Creek
27-43-15-(3)
B; NSW
No data Collected
n/a
No
Bass Lake, Mills Pond
July 2009 Basinwide
Plan
Rocky Branch
27-43-15-4.5
C; NSW
No data collected
n/a
No
July 2009 Basinwide
Plan
Information for this table has been obtained from the NC DENR 2009 Neuse River Basinwide Water Quality Plan, BIMS
2010 and the 2010 Draft 303d list.
** This stream segment may be located outside of Holly Springs Town Limits and ETI
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 4 of 37

Table 2: Cape Fear River Basin
Receiving Stream
Stream
Water Quality
Use Support
Water Quality
303(d) List
Name
Segment
Classification
Rating
Issues
Little White Oak
18-7-7
C
n/a
No
Creek
From Source to Harris
Lake Buckhorn Cr.
No data collected
White Oak Creek
18-7-6
C
n/a
No
From Source to Harris
October 2005
Lake Buckhorn Cr.
Basinwide Plan
Big Branch
18-7-8
C
n/a
No
From Source to Harris
Lake Buckhorn Cr.
Little Branch
18-7-6-1-1
C
Not Rated
n/a
No
From Source to Big
Branch
Utley Creek
18-7-5.5
C
No data collected
The "Cape Fear River
No
From Source to Harris
October 2005
Basinwide Water Quality
Lake, Buckhorn Cr.
Basinwide Plan
Plan" October 2005
current status and
Not Rated July 2000
recommendations noted
Basinwide Plan
that earlier studies
indicated the Holly
Springs WWTP as a
significant contributor of
nutrients to the creek
and recommends that
the town find another
wastewater disposal
alternative and to protect
streams in the urbanizing
areas. No recent WQ
issues reported.
Norris Branch
18-7-5-1
C
No
From Source to Cary
Branch
No data collected
Cary Branch
18-7-5
C
No
From Source to Harris
October 2005
Lake Buckhorn Cr.
Basinwide Plan
Jim Branch
18-7-4
C
No
From Source to Harris
Lake Buckhorn Cr.
Buckhorn Creek
18-7-(1)
C
No
From Source to
Norfolk Southern
Railroad
• Information for this table has been obtained from the NC DENR 2005 Cape Fear River Basinwide Water Quality Plan , BIMS
2010 and the 2010 Draft 303d List.
Water Quality Classification: Information Sources:
C = Secondary Recreation Stream Index Numbers: http://h2o.enr.state.nc.us/bims/Reports/rei)ortsWB.htmI
B = Primary Recreation Water Quality Classifications: http://h2o.enr.state.nc.us/bims/Reports/rel)ortsWB.html
NSW = Nutrient Sensitive Waters Basinwide Water Quality Plans: http://h2o.enr.state.nc.us/basinwidelindex.htmI
303(d) List: http/h2o.enr.state.nc.us/mtuldownload.html
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 5 of 37

3 Existing Water Quality Programs
3.1 Local Programs
Water Quality Program Attachment
• Erosion & Sedimentation Control Program
(delegated by the Sediment Control Commission)
- Soil Erosion & Sedimentation Control, Stream and Wetlands
Protection, Land Disturbance Ordinance 2
Town Code, Chapter 8, Article II
- Town of Holly Springs Engineering Design and Construction 3
(EDC) Standards - Section 4, Sedimentation & Erosion Control;
- EDC Section 10, Environmental 3
■ Floodplain Management Program
- Flood Damage Prevention Ordinance 2
Town Code, Chapter 8, Article II
- Policy & Procedure Statement Policy P-018: Hydrologic Basin 4
Model; requires the use of drainage basin HEC-HMS models to
identify changes in surface water elevation and provide
information to ensure that new development will not negatively
affect adjacent properties.
- FEMA Floodplain Map 1A
■ Timbering
- Timbering Regulations 2
Town Code, Chapter 8, Article IV
• Stormwater Management
- Town -mandated riparian buffer regulations: Section 7.06 of the
5
Town of Holly Springs Unified Development Ordinance
- Town of Holly Springs Stream Protection Plan
12
- NPDES Phase II Post -Construction Stormwater Regulations
2
Town Code, Chapter 8, Article V
- Policy & Procedure Statement Policy P-033 Downtown
4
Development Incentives
- NPDES Phase II Stormwater Illicit Discharge Detection &
2
Elimination Regulations Town Code, Chapter 8, Article VI
- Town GIS Storm Drainage Map
1C
- Master Complaint Map
1D
- Town of Holly Springs EDC Standards - Section 8, Stormwater
3
Design
- Storm Drain Marker Program
6
Storm Drain Marker Program Map 1E
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 6 of 37

■ Water Conservation
- Water Conservation Ordinance 7
Town Code, Chapter 16, Article II, Division 2
- Reclaimed Water Ordinance 7
Town Code, Chapter 16, Article IV
- Town of Holly Springs EDC Standards - Section 11, Reclaimed 3
Water Distribution System
- Reclaimed Service Area Map 1F
• Other Documents & Programs
- Unified Development Ordinance 5
- Town of Holly Springs Planning Jurisdiction 1G
- Town of Holly Springs Zoning map 1H
- Town of Holly Springs Future Land Use map 1I
- Vision Holly Springs, Town of Holly Springs Comprehensive Plan 8A
- Beyond the Green, Town of Holly Springs Master Open Space 8B
Plan
- Town of Holly Springs Secondary and Cumulative Impacts 9
Master Mitigation Plan
- Yard and Leaf Waste, White Goods and Bulky Trash Collection - 7
Town Code, Chapter 14, Article II
Copies of ordinances and policies for the above water quality programs are available on
the CD attached with this application. Hard Copies are available upon request.
3.2 State Programs
• Neuse Riparian Buffer Rules
• Erosion and Sedimentation Control (for all construction projects one acre of disturbed
area or greater that are not permitted through the Town of Holly Springs)
■ State 401 Water Quality Certification Program to certify 404 permits issued by the US
Army Corps of Engineers for impacts to jurisdictional streams and wetlands.
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 7 of 37

4 Permitting Information
4.1. Responsible Party Contact List
Department
Position/Name
Phone #
Fax #
Email
Administration
Carl Dean, Town Manager
[phone]
[phone]
[e-mail]
Administration
Charles Simmons, Assistant Town
Manager
[phone]
[phone]
[e-mail]
Administration
Daniel Weeks, Project Analyst
[phone]
[phone]
[e-mail]
Administration
Eric Tayler, IT Manager
[phone]
[phone]
eric.tayler(&hollyspringsnc.us
Governing Body
Richard "Dick" Sears, Mayor
[phone]
[phone]
dick.sears@holl sspringsnc.us
Governing Body
Joni Powell, Town Clerk
[phone]
[phone]
[e-mail]
Governing Body
Linda Harper, Deputy Town Clerk
[phone]
[phone]
linda.har er holl s rin snc.us
Governing Body
Mark Andrews, Public Information
Officer
[phone]
[phone]
mark.andrewsC)hollysspringsnc.us
Governing Body
Vacant Publications Specialist
919 557-2936
919 552-0654
Engineering
Stephanie L. Sudano, PE, Director of
Engineering Department
[phone]
[phone]
stephanie.sudano@hollyspringsnc.0
s
Engineering
Kendra D. Parrish, PE, CFM, Senior
Engineer & Division Head
[phone]
[phone]
[e-mail]
Engineering
Rodney L. Campbell, Development
Inspector Administrator
[phone]
[phone]
rodney.campbell(abhollyspringsnc.us
Engineering
Elizabeth Goodson, PE, Development
Review Engineer
[phone]
[phone]
elizabeth.goodson(&hoIlysspringsnc.
us
Engineering
Bobby Boling, Development Plans
Reviewer
[phone]
[phone]
[e-mail]
Engineering
Heather V. Keefer, CFM,
Environmental Specialist
[phone]
[phone]
[e-mail]
Engineering
Darin Eyster, CFM, Stormwater
Administrator
[phone]
[phone]
darineyster aPhollyspringsnc.us
Engineering
Daniel Colavito, Environmental
Technician
[phone]
[phone]
daniel.golavito@hollysi)rinqsnc.us
Engineering
Aaron Levitt, PE, LEED GA,
Engineering Project Coordinator
[phone]
[phone]
[e-mail]
Engineering
Scott Evenson, Engineering/GIS
Technician
[phone]
[phone]
[e-mail]
Engineering
David Summers, Lead Development
Inspector
[phone]
[phone]
[e-mail]
Enclineering
Mike Dupree, Development Inspector
919 557-2911
919 552-9881
mike.du ree holl s rin snc.us
Engineering
Drew Johnson, Development
Inspector
[phone]
[phone]
drew.iohnson hollyspringsnc.us
Engineering
Danny Street Development Inspector
919 557-2912
914 552-9881
[e-mail]
Engineering
Steve Perry,Development Inspector
919 557-2938
914 552-9881
mike.du ree halls rin snc.us
Engineering
Jennifer Bullock, Office Manager
[phone]
[phone]
[e-mail]
Engineering
Sandra Auer, Administrative Support
Assist. II
[phone]
[phone]
sandra.auer hollysspringsnc.us
Engineering
Debbie Abbene, Administrative
Support Assist. I
[phone]
[phone]
debbie.abbeneaPholl sspringsnc.us
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 8 of 37

Code Enforcement
Ricky Blackmon, Director of Code
Enforcement
[phone]
[phone]
[e-mail]
Code Enforcement
Chuck Queen, Code Enforcement/
Safety Officer
[phone]
[phone]
chuck. ueen holl s rin snc.us
Economic
Development
Jennifer Mizelle, Director of
Economic Development
[phone]
[phone]
Jennifer.mizelle@hollysprinasncus
Human Resources
Erika Philips, Director of Human
Resources
[phone]
[phone]
[e-mail]
Parks &
Recreation
Len Bradley, Director of Parks &
Recreation
[phone]
[phone]
Ien.brad leyCa hollyspringsnc.us
Parks &
Recreation
Sabrina Thompson, Bass Lake Park
Manager
[phone]
[phone]
Sabrina.thompsonfthollyspringsnc.
us
Parks &
Recreation
Stacy Gray, Bass Lake Park
Naturalist
[phone]
[phone]
stagy. gray C&holly_springsnc.us
Planning & Zoning
Gina Clapp, Director of Planning &
Zoning
[phone]
[phone]
[e-mail]
Police
John Herring, Police Chief
[phone]
[phone]
John. herrin holl s rin snc.us
Fire
Cecil Parker, Fire Chief
[phone]
[phone]
cecil.parkerCa hollyspringsnc.us
Public Utilities
Amy Jo Moore, Director of Public
Utilities
[phone]
[phone]
amy.moore(dhollysspringsnc.us
Public Works
Luncie McNeil, Director of Public
Works
[phone]
[phone]
[e-mail]
Corresponding BMP and Measurable Goals Table located in Appendix A
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCSo00o495 9 of 37

4.2 Organizational Charts
Department of Engineering
Senior
Engineer
Kendra Parrish, PE, CFM
Engineering
Technician
Scott Evenson
Engineering Project
Coordinator
Aaron Levitt, PE,
LEED GA, NCLID
Stormwater
Administrator
Darin Eyster, CFM, NCLID
Environmental
Specialist
Heather Keefer, CFM
Environmental
Technician
Daniel Colavito, NCLID
Director of Engineering
Stephanie L. Sudano, PE
Office Manager
Jennifer Bullock
Administrative
Specialist II
Sandra Auer
Administrative
Specialist I
Debbie Abbene
Development Inspector
Administrator
Rodney Campbell
Development Review
Engineer
Elizabeth Goodson, PE
Development Plan
Reviewer (2)
Bobby Boling
Todd Harty
Lead Development
Inspector
David Summers
Development
Inspectors (4)
Michael Dupree
Drew Johnson
Steve Perry
Danny Street
Town of Holly Springs, North Carolina
NPDES Phase 11 Stormwater Permit Application — Permit NCS0000495
2010
10 of 37

Governing Body & Town Hall Department Origination
Mayor and Town Council
Dick Sears, Mayor
Tim Sack, Mayor Pro Tern
Linda Hunt Williams, Councilwoman
Chet Van Fossen, Councilman
James Cobb, Councilman
Parrish Womble, Councilman
Town Manager
Carl Dean
Assistant Town Manager
Chuck Simmons
Director of Planning & Zoning Administrative Assistant
Gina Clapp Lois Ragsdale- Houck
Director of Police
John Herring
Director of Engineering
Stephanie Sudano
Director of Finance
Drew Holland
Director of Parks & Recreation
Len Bradley
Information Technology
Eric Taylor
Director of Code Enforcement
Ricky Blackmon
Code Enforcement/
Safety Officer
Chuck Queen
Director of Public Works
Luncie McNeil
Director of Public Utilities
Amy Jo Moore
Director of Fire
Cecil Parker
Project Analyst
Daniel Weeks
Town Clerk
Joni Powell
Publications Specialist
Vacant
Public Information Officer
Mark Andrews
Deputy Town Clerk
Linda Harper
Town of Holly Springs, North Carolina
NPDES Phase II Stormwater Permit Application — Permit NCS0000495
2010
11 of 37

4.3 Signing Official
Carl Dean, Town Manager
The Town Manager is the appropriate person to sign the application as this
position has direct supervision and management control over those departments that
have roles and responsibilities in the administration of this program.
4.4 Duly Authorized Representative — N/A
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 12 of 37

5 Co -Permitting Information (if applicable)
5.1 Co-Permittees - N/A
5.2 Legal Agreements - N/A
5.3 Responsible Parties - N/A
"town of Holly Springs, North Carolina 2010
NPDES Phase IE Stormwater Permit Application — Permit NCS0000495 13 of 37

6 Reliance on Other Government Entity
6.1 Name of Entity - N/A
6.2 Measure Implemented - N/A
6.3 Contact Information - N/A
6.4 Legal Agreements - N/A
Town of Holly Springs, North Carolina 2010
NPDES Phase I1 Stormwater Permit Application — Permit NCS0000495 14 of 37

7 Stormwater Management Program
To protect water quality the Town of Holly Springs has developed, implemented,
and enforced a Stormwater Management Program (SWMP) designed to reduce the
discharge of pollutants from Holly Springs to the maximum extent practicable (MEP)
and to satisfy the appropriate water quality requirements of the Clean Water Act.
7.1 Public Education and Outreach on Stormwater Impacts
7.1.1 BMP and Measureable Goals Table: Appendix A
lJ�
7.1.2 Target Pollutant Sources: i✓ ,� s
The primary targets will include sediment, nitrogen, and fecal coliform. All
have negative impacts to water quality as a result of increased runoff from
development, pollutant and debris trans ort, and stream bank erosion and
flooding. Other pollutants targeted will be disposal of hazardous products and
application of pesticides.
7.1.3 Target Audience:
The target audiences for our education program are those likely to have
significant stormwater impacts. These include: commercial uses, industrial uses,
all development, schools located within the Town's service area (three
elementary, two middle schools, one charter high school, and one high school),
residents of the Town of Holly Springs, and Town staff.
7.1.4 Outreach Program:
The Town will continue implementation of its existing outreach strategy
including methods such as printed brochures, newspapers, water bill inserts and
"The Springs" the Town's e-newsletter, stormwater information library, booths at
`o
local Town events, Town website, Town TV channel, preconstruction and
informational workshops, and other mass media to reach our target audiences.
We expect to reach the bulk of our population as well as developers and others
who do not reside within the limits of the Town.
Some examples of how the above referenced outreach programs provide
information to reduce stormwater pollution by the use of structural and non-
structural Best Management Practices (BMPs) are:
Town of Holly Springs,.North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 15 of 37

■
Providing education on environmentally conscious household activities
such as yard and vehicle maintenance to reduce loss of pollutants into the
stormwater system.
Providing education for businesses on ways to reduce stormwater pollution
when conducting normal business activities such as storage and use of
chemicals, appropriate disposal of materials and good housekeeping &
pollution prevention practices.
Promoting ways to identify illicit discharges and connections and report
them to the stormwater hotline.
Educate and promote the development community on construction and
development practices that will reduce stormwater run-off and pollution,
including but not limited to maintenance of erosion control devices and the
construction of structural post -construction stormwater BMPs.
Advertising the stormwater hotline and email and providing training and
education to identify and report illicit discharges and connections to the
MS4.
• Promoting ways to become involved in the stormwater program with the
tools listed above and the development of workshops and coordination
with local businesses and existing "Adopt a Stream" programs.
The Town will also develop a new Communications & Involvement Plan to
more efficiently utilize existing Town resources that convey stormwater
information, focusing on citizen involvement and education. This plan will be
submitted to the Town Council for approval via a Public Hearing and be open for
public comments.
7.1.5 Evaluation;
An evaluation of the program will be conducted annually and recommended
changes will be made accordingly.
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 16 of 37

7.2 Public Involvement and Participation
7.2.1 BMP and Measureable Goals Table: Appendix A
7.2.2 Target Audience:
The target audiences for our public involvement program will be focused on
all residents and stakeholders in the community. Information and programs will
be designed to accommodate all ethnicities, economic groups, and people with
varying abilities. The Town continues to actively involve all potentially affected
stakeholder groups, including commercial and industrial businesses, trade
associations, environmental groups, homeowners associations, developers, and
educational organizations among others.
7.2.3 Participation Programs:
The Town of Holly Springs met the requirement for public involvement by
holding a Public Hearing on April 20, 2004 to allow for public review and comment
of the Town's Stormwater Management Program. This 2010 permit renewal
application was made available for review and comment by holding a Public
Hearing on August 17, 2010 where the stormwater staff presentation to the Town
Council and the general public summarized the content of the program and public
comments were be accepted.
The Town plans to incorporate the following BMPs (with measurable goals)
as outlined in the BMP and Measurable Goals Table located in Appendix A
including but not limited to: citizen representatives on regional and local
stormwater management committees, public hearings for new ordinances and
management plans, working with citizen volunteers willing to educate others
about the program, and continued administration/coordination with existing
"Adopt a Stream", Big Sweep and mini -sweeps, Storm Drain Marker Program, and
other opportunities for public participation as they arise.
In addition to providing public hearings to allow for the general public to
comment on components of the Town's Stormwater Management Plan the
education and outreach program implemented through the new Communications
& Involvement Plan will allow all economic and ethnic groups the ability to engage
in public participation opportunities.
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 17 of 37

7.2.4 Evaluation:
An evaluation of the program will be conducted annually and recommended
changes will be made accordingly.
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 18 of 37

7.3 Illicit Discharge Detection and Elimination
7.3.1 BMP and Measureable Goals Table: Appendix A
7.3.2 Storm Sewer System Map:
The Town will continue to maintain a storm sewer map showing outfall
locations and stormwater drainage system components. The Town currently has
a GIS Storm Drainage Map (Attachment 1E) which includes layers of stormwater
pipes, inlets, and existing structural post -construction stormwater BMPs contained
within the MS4. New infrastructure is added two ways 1.) As -built information
provided by developers and 2.) Field verification of the outfall locations through
the development inspection process. These GIS layers are reviewed annually and
updated as needed when program needs arise. Maps are created and maintained
within the Town of Holly Springs Department of Engineering.
Other GIS layers that have been created for stormwater management
purposes include the Town's Stream Protection Plan (Attachment 113) showing
state and town regulated stream buffers, floodplain and drainage area maps
containing both Federal Emergency Management Agency (FEMA) floodplain and
Town regulated floodplain. The Town's FEMA Floodplain Map has been included
in attachment 1A as an example of how some of the GIS layers are used for
enforcement of the Town's Flood Damage Prevention Ordinance.
7.3.3 Regulatory Mechanism:
The Town will continue to regulate Illicit Discharges and Illegal Connections
through the Town's NPDES Phase II Stormwater Illicit Discharge Detection &
Elimination Regulations, Chapter 8, Article IV of the Holly Springs Code of
Ordinances, Attachment 2.
7.3.4 Enforcement:
The Town will ensure appropriate enforcement procedures and actions via
implementation of the Illicit Discharge Detection and Elimination Regulations.
These actions are tracked in a section of the Environmental Tracking Spreadsheet
which lists the dates, types of violations, enforcement actions, penalty
assessments, and other pertinent information. Annually (or as needed) this
document will be reviewed to determine if updates to forms, policies, procedures
or regulations are required.
Town of dolly springs, North Carolina 2010
NPDES Phase 11 Stormwater Permit Application — Permit NCS0000495 19 of 37

7.3.5 Detection and Elimination,
The Town has developed a form for staff and citizens to report illicit
discharges and provide basic information for stormwater staff to inspect and
enforce as required. The Public Works Department and Engineering Department
staffs have been trained to identify illicit discharges and use this form if an illicit
discharge or connection is discovered during their Inflow and Infiltration (M)
inspections. Program staff will be expanding this training to cover all departments
including office staff that does not work out in the field as well as make it
available to the public on the Town's website to be completed in conjunction with
the reporting a potential illicit discharge on the Stormwater Hotline.
Priority areas include stormwater outfalls that are adjacent to a sanitary
sewer outfall, on -site wastewater facilities, or a business or industry that could
have the potential for illicit discharges. An upcoming project has been created to
identify these areas on a GIS layer of the existing GIS Storm Drainage Map and
develop an inspection schedule to monitor areas that are more probable to have
an illicit discharge.
Procedures for tracing the source of an illicit discharge, including the specific
techniques used to detect the location of the source of an illicit discharge are
found through techniques such as citizen complaints and staff dry weather
inspections. As required, samples will be collected and will then be tested by
either the Town's lab or an independent lab depending on the pollutant and party
responsible for the testing.
Procedures for removing the source of the illicit discharge will be determined
by the type of discharge. In a area where an illicit discharge or connection is
found by the Town's inspector, one of the enforcement requirements will be for
the person(s) in violation to clean up or remove the illicit discharge or connection.
If the Town or a contractor for the Town performs actions to remove the source,
the person(s) will be charged in addition to any civil penalties assessed for the
violation. In areas where the person responsible for the illicit discharge is
unknown, the Town will coordinate with the Fire Department, the City of Raleigh
(who is currently contracted to remove Hazardous Materials), and the Public
Works Department. In areas where an illicit discharge is the result of a sanitary
sewer overflow, Public Works and Public Utility department processes are followed
for testing, removal, and reporting of the spill.
Town of Holly Springs, North Carolina 2010
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7.3.6 Non-Stormwater Discharges:
The following categories of non-stormwater discharges or flows (i.e., illicit
discharges) will be allowable unless they are identified as significant contributor of
pollutants to the MS4;
■ Water line flushing
■ Landscape irrigation
■ Diverted stream flows
• Rising ground waters
■ Uncontaminated ground water infiltration (as defined at 40 CFR
§35.2005(20))
■ Uncontaminated pumped ground water
■ Discharges from potable water sources
• Foundation drains: Allowable (Unless found to exceed State standards)
■ Air conditioning condensation: Allowable (Unless found to exceed State
standards)
• Irrigation water
■ Springs
■ Water from crawl space pumps
standards)
■ Footing drains
Allowable (Unless found to exceed State
■ Lawn watering
• Residential and charity car washing
• Flows from riparian habitats and wetlands
• Dechlorinated swimming pool discharges
• Street wash water
Discharges or flows from fire fighting activities are excluded
7.3.7 Occasional Incidental Non-Stormwater Discharges:
The following categories of occasional incidental non-stormwater discharges
or flows will not be addressed as illicit discharges and will be allowable unless
they are identified as significant contributor of pollutants to the MS4:
■ Wash water from the cleaning of exterior buildings, including gutters,
provided that the discharge.
■ Dumpster and trash compactor pad drainage provided that the wash water
from the cleaning of the dumpster or trash compactor is directed to the
sanitary sewer system or collected and disposed of at an approved facility.
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 21 of 37

Municipal, mobile, and multi -family car washing provided that wash water
is directed to an area which will allow for the wash water to infiltrate or
allow for the wash water to be collected and disposed of at an approved
facility, that biodegradable soaps are used, and that State standards are
not exceeded.
7.3.8 Outreach:
The general public and Town employees are informed about the hazards of
illicit connections and illegal dumping through the public education and outreach
plan. Town staff is trained through the Pollution Prevention/Good Housekeeping
for Municipal Operations minimum measure. This outreach will be incorporated
into the new Communications & Involvement Plan.
7.3.9 Staff Training:
Staff training is ongoing and occurs on an as -needed basis or as educational
opportunities are available. Training is based on staff duties and projects that
may involve the possibility of identifying and illicit discharge such as our sanitary
sewer outfall maintenance crew. The Town is developing information to be
provided to all existing Town staff and new hires to be able to identify an illicit
discharge and report to the appropriate stormwater staff for follow up and
enforcement.
7.3.10 Evaluation:
Outreach and training for the illicit discharge and connection program and it
will be evaluated annually. Illicit discharge enforcement is contained in the
quarterly department reports which will be used to review and modify the
program as required.
Town of Holly Springs, North Carolina 2010
NPDE5 Phase II Stormwater Permit Application — Permit NCS0000495 22 of 37

7.4 Construction Site Stormwater Runoff Control
7.4.1 BMP and Measureable Goals Table: Appendix A
7.4.2 Regulatory Mechanism:
The Town has an existing Soil Erosion and Sedimentation Control, Stream
and Wetland Protection, Land Disturbance Ordinance that has been in place since
November 1, 2000. These regulations are found in Chapter 8, Article II of the
Holly Springs Code of Ordinances which can be found in Attachment 2 of this
document.
The Town has established requirements for construction site operators to
implement appropriate erosion and sediment control best management practices
via this ordinance, plus construction standards and mandatory preconstruction
conferences which include an environmental education session. The Certificate of
Compliance inspection then verifies that the measures are installed as per the
approved plan.
The Town enforces requirements for construction site operators to control
waste such as discarded building materials, concrete truck washout, chemicals,
litter, and sanitary waste at construction sites that may cause adverse impacts to
water quality by enforcement of our Illicit Discharge Detection and Elimination
Regulations, Chapter 8, Article IV of the Holly Springs Code of Ordinances,
Attachment 2. Contractors are informed of these regulations at required
preconstruction conferences as well as at presentations during focal and regional
contractor training workshops.
7.4.3 Plan Reviews:
All development plans that have at least 20,000 square feet of disturbed area
are reviewed for erosion and sedimentation control measures. A Natural
Resource Inventory (NRI) must be filled out in the concept stage of the plan
review process to identify environmentally sensitive areas, such as streams,
wetlands and buffers that must be protected from construction site runoff during
construction. Developers, or their consultants, submit an application identifying
the Financially Responsible Parry (FRP) and other pertinent project information,
and pay associated fees for erosion control plan review with the first plan
submittal. The plan is reviewed in the Construction Drawing review cycle, which
includes a two week review period. The plans are reviewed with the use of an
erosion control plan review checklist which outlines standards that must appear
on every erosion control plan and assist in the identification of problem areas.
Erosion control devices from the clearing and grubbing stages of the project
Town of Holly Springs, North Carolina 2010
NPDES Phase H Stormwater Permit Application — Permit NCS0000495 23 of 37

through the final grading are reviewed at this time. In addition, potential water
quality impacts are looked at during the plan review, including such things as
encroachment into floodplains, wetlands, and riparian buffers. Staff requires the
developer to provide information that the applicable permits associated with
impacts to these areas have been obtained prior to the issuance of a Land
Disturbance Permit. Once the plan is approved, or approved with conditions, a
preconstruction meeting is held to go over site specific concerns, the Town's
ordinance, inspection and enforcement procedures, as well as site -specific critical
areas that need to be protected throughout construction. The Town also provides
a copy of the NCG1000 NPDES Construction Permit with the Erosion Control Plan
Approval at the preconstruction meeting.
7.4.4 Enforcement:
Once a Land Disturbance Permit is issued a Certificate of Compliance must be
issued prior to starting clearing, grubbing and construction (installation of storm
drainage water and sewer, curb & gutter etc.). If the site is in excess of 20,000
square feet of disturbed area and has not obtained Erosion Control Plan approval,
Land Disturbance Permit, or Certificate of Compliance prior to clearing and
grubbing, a Notice of Violation is issued. If a site is not in compliance at any time
through the construction process, a Notice of Violation can be issued. This can be
issued for not meeting compliance dates set forth in previous sedimentation
inspection reports. Fines can be assessed up to $5,000 for the initial violation and
$5000 for each day the site is not in compliance with the ordinance. The Town
also has the ability to place holds on building permits, inspections, and Certificates
of Occupancy to assist in the enforcement of its ordinance. The ordinance also
allows for criminal penalties for noncompliance. Projects disturbing less than
20,000 square feet are required to provide erosion control measures to keep
sediment from leaving their site or entering watercourses on the tract. If a site is
found to be not in compliance with the ordinance, the Town will seek corrective
actions to bring the site back into compliance and assess penalties as needed.
Copies of all Notices of Violation are forwarded to the NC Division of Water
Quality (DWQ), Raleigh Regional Office, for use by DWQ in enforcement of
NCG10000 Permit for the project.
7.4.5 Inspections:
Site inspections are made on a regular basis (multiple times in a one month
period) for all sites that have an open Land Disturbance Permit or Building Permit.
The Town's Development Inspectors provide erosion and sedimentation control
inspections for these sites, with routine project audits by the Environmental
Specialist. Inspection reports are written primarily by the Development
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCs0000495 24 of 37

Inspector for sites with open Land Disturbances Permits and Building Permits.
Inspection reports list general site information such as project name and phase,
location, weather, date, and FRP. This also specifies if the site is under Notice of
Violation, if it is compliance with the ordinance, what items are not in compliance,
corrective actions needed, and specified timeframe for repairs.
Furthermore, upon the receipt of citizen complaints for possible violations of
the Town's ordinance, the Development Inspector, or other trained engineering
department staff, investigate the complaint, make field inspections, and provide
necessary enforcement actions to resolve the violation and bring it into
compliance. These complaints are logged into a citizen complaint database and
used as a tool to evaluate the program.
7.4.6 Public Information:
Periodic revisions to the ordinance are made through the Town's Public
Hearing process. Education is directed specifically to various different
stakeholders: design consultants, developers, home builders, contractors,
residents, and Town staff. This information will be summarized in the new
Communications & Involvement Plan. Currently the Town provides education to
the stakeholders mentioned above by using various methods, such as: Regional
Contractor training with coordination of other local Erosion & Sedimentation
Control Programs and NC DENR Land Quality Section, education to the developers
onsite during field inspections, and during preconstruction meetings, brochures,
website, e-newsletters, and newspaper articles. Education for residents has been
targeted to brochure information available at Town Hall, an Environmental booth
at festivals and events, the Town website, newsletters, and through local
newspaper. Any changes of the construction site stormwater runoff control
program include public involvement at minimum by holding a Public Hearing for
ordinance revisions.
7.4.7 Evaluation:
Monthly reports are made listing the number of plans reviewed, plans
approved, Land Disturbance Permits issued, citizen complaints, inspections and
Notices of Violation. This information is then compiled in the Engineering
Departments' quarterly report. Staff will review this information and make
changes to the policies and procedures to ensure an effective program. Program
staff will also keeps the ordinance up-to-date with changes to the States
Sedimentation and Erosion Control regulations, to be at least as restrictive as the
states rules.
Town of Holly Springs, North Carolina 2010
NPI ES Phase II Stormwater Permit Application — Permit NCS0000495 25 of 37

7.5 Post -Construction Stormwater Management in New Development and
Redevelopment
7.5.1 BMP and Measureable Goals Table: Appendix A
7.5.2 Regulatory Mechanism:
The Town continues to regulate Post -Construction Stormwater Management
in both new development and redevelopment through the Town's NPDES Phase II
Post -construction Stormwater regulations, Chapter 8, Article V of the Holly Springs
Code of Ordinances, Attachment 2. This program ensures that all projects that
disturb 20,000 square feet of disturbed area obtain Stormwater Management Plan
approval. The Town's post -construction stormwater plan review processes
include three stages:
1. Concept Stage: Scoping Meeting and Concept Plan Review Meetings,
Natural Resource Inventory, Preliminary Plan Review & Approval.
2. Construction Stage: Construction Drawing & Environmental Plan Review,
Environmental Development Approval including the erosion control,
floodplain development and post -construction stormwater plan approvals,
environmental education session at Preconstruction Meetings,
performance sureties, draft Operation & Maintenance (O&M) approvals
and construction of the project including construction of the structural
stormwater BMPs.
3. Post -Construction Stage: Final 0&M approvals, easement recordation,
digital & mylar as -built submittals, establishment of a maintenance
surety, homeowner education packets, certifications & reporting.
7.5.3 Operation and Maintenance:
The Town will further develop and amend policies and procedures to ensure
the long-term 0&M of BMPs consistent with state regulations. This will include but
is not limited to requiring the following for each structural BMP subject to the
Town's regulations:
■ Operation & Maintenance manuals requiring quarterly self inspections and
annual certifications by a Professional Engineer, reporting and
enforcement.
• Private drainage/stormwater and access easements
■ Stormwater Development Improvements Agreement (SDPIA) with the
developer being required to provide a Performance Surety in the form of a
bond, letter of credit or cash escrow account, for construction of the BMP
and a one year Performance Monitoring Period (PMP).
Town of Holly Springs, North Carolina 2010
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■ Stormwater Development and Maintenance Agreement (SMA) between the
Town and the developer, property owner or Home Owners Association
(HOA) requiring them to provide a Maintenance Surety in the form of a
cash escrow account for the maintenance for the life of the BMP.
7.5.4 Enforcement:
There are two stages of enforcement in the post -construction stormwater
program, during construction and post -construction. The Environmental
Technician is responsible for enforcing post -construction regulations in the field.
This starts with a mandatory Environmental Preconstruction Meeting that is in
addition to the original Preconstruction Meeting for the project. The contractor,
developer and Town staff discusses the installation of each structural BMP and the
Town's required inspections and regulations at this meeting. The Environmental
Technician coordinates with the project's Development Inspector to enforce the
transition of erosion control required for the construction of the BMP and/or
conversion of erosion control devices from a sediment basin to permanent
Stormwater BMPs. The Environmental Technician inspects and enforces as
necessary the installation of the BMP and receives certifications from the projects
engineer ensuring that the volume, structural integrity, soils and other required
elements have been installed as designed. If the BMP is not installed per the
approved plan the Town will have the developer come into compliance with the
approved Stormwater management plan. The Town can issue a Notice of Violation
and civil penalties if the developer/owner does not come into compliance within
the specified timeframe.
Once the BMP has been constructed the Town requires a one year PMP to
verify that the BMP is still functioning properly and required plantings have
survived the first year. The punch list inspection at the end of the PMP identifies
required corrective actions, requires finalization of 0&M documentation for the
responsible party to provide the Maintenance Surety, and then officially transfers
maintenance requirements of the structural BMPs to the property owner or HOA.
Annually, the Environmental Technician will verify that the owner or HOA is
maintaining BMPs as outlined in the approved O&M Manual for the BMPs. In the
event that the HOA is not following the 0&M Manual, the Environmental
Technician will provide both education and enforcement accordingly.
Town of Holly Springs, North Carolina 2010
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7.5.5 Control of sources of Fecal Coliform:
The Town regulates sources of fecal coliform to the maximum extent
practicable, some examples include the following:
• Distribution of educational materials and giveaways to target audiences in
the community identifying methods to reduce sources of fecal coliform
through pet waste management and on -site wastewater system
maintenance.
■ Regulation of sewer service, Chapter 16 Article III, Division 2 of the Town
Code of Ordinances and Section 7.08 prohibit the construction of on -site
treatment systems for domestic wastewater and require all owners of
improved real property Town limits and within a reasonable distance of
any sewer collection line that is owned or leased and operated by the
Town to connect their lines to the Town's sanitary sewer system.
■ In instances where the use of an on -site wastewater treatment system is
required the Town coordinates with Wake County Health Department to
permit and enforce regulations to ensure that the system designed,
constructed, operated and maintained properly.
The Town's Post -Construction Stormwater program requires the installation
of both structural and non-structural BMPs to reduce nutrient loading in both the
Cape Fear and Neuse River Basins. The structural BMPs are required to meet
performance standards to control the total nitrogen (TN) export limitations, per
the Neuse Basin Rules, 15A NCAC 2B.0233, for both new and redevelopment in
the Town and extra territorial jurisdiction. In addition to these requirement the
Town continues to maintain 30-f000t stream buffers in the Cape Fear River Basin
and 100-foot buffers on perennial streams in the Neuse River basin, which
exceeds the required 50-foot Neuse Riparian Buffer. The Town will continue to
develop and distribute materials to homeowners and businesses to promote the
use of soil testing and proper application of inorganic fertilizer and organic
nutrients.
7.5.6 Non -Structural BMPs:
The Town's Unified Development Ordinance (UDO), Soil Erosion and
Sedimentation Control, Stream and Wetland Protection, Land Disturbance
Ordinance, Flood Damage Prevention Ordinance, Comprehensive Plan, and Open
Space Master Plan currently provide requirements and standards to direct growth
to identified areas, protect sensitive areas such as wetlands and riparian areas,
maintain and/or increase open space and provide buffers along sensitive water
bodies, minimize impervious surfaces, and minimize disturbance of soils and
Town of Holly Springs, North Carolina 2010
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vegetation. These ordinances are revised periodically to meet the State's
minimum requirements when they change.
In addition to our post -construction stormwater regulations, the Town
minimizes the percentage of impervious area after development by enforcing
stream buffer and floodplain rules and by regulating or prohibiting parking, patio,
and accessory structures in these areas. When building or UDO permit
applications are received for structures in developments covered by existing
Stormwater Management Plans, the Town requires the applicant to verify that the
new proposed impervious surface meets the approved SMP. If the new
impervious area does not meet the approved SMP, new BMPs or upgrades to
existing BMPs for the new impervious surface must be provided. The Town will
evaluate and recommend methods to minimize directly connected impervious
surface and reduce the percentage of impervious areas after development.
Education programs for developers, contractors and the public about the
Town's Post -Construction Stormwater Management Program have been created
as part of the Public Education and Outreach component of the Town's
Stormwater Program. The new Communications & Involvement Plan will include
the current practices that are directly related to the post -construction program
including:
• Required educational signage at structural stormwater BMPs;
■ Homeowners Education Packets, provided by the developer at the
time of the purchase of the property;
NPDES post -construction stormwater updates during the Town's
Developers Workshops;
• Environmental Preconstruction Meetings to ensure the proper
construction and maintenance of structural stormwater BMPs;
The required Homeowner Education Packets show the location of
environmental features found in the subdivision or development including riparian
buffers, floodplain and stormwater BMPs. It also describes the purpose of the
feature, what activities are permitted in and around the feature and maintenance
that may be associated with it. Staff is in the process of creating a standard shell
for the required Homeowners Education Packets. This document will provide
spaces for developers to fill in their site specific information, environmental
information that is applicable to all properties within the MS4, good housekeeping
and pollution prevention tips and frequently asked question section to help
property owners identify when permits are required for property improvements.
Town of Holly Springs, North Carolina 2010
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The Town will develop new non-structural BMPs periodically to meet the
needs of the post -construction stormwater program and to be current with state
regulations.
7.5.7 Structural BMPs:
Previously, structural BMPs such as wet ponds and extended detention outlet
structures were only required by the Town on sites that had known drainage or
flooding problems. The adoption of the Town's post -construction stormwater
regulations in 2007 required new and redeveloped projects to provide structural
BMPs to meet new water quality performance standards. The Town has adopted
structural BMPs consistent with the NC Stormwater BMP Manual. Some of the
structural BMPs found in the Town of Holly Springs include constructed wetlands,
bioretention areas, level spreaders and vegetated filter strips. The design
guidelines for BMPs (stormwater quality, quantity and conveyance) are included in
Section 8 of the Town's Engineering Design and Construction Standards these
have been included for reference in Attachment 3.
Post -construction Stormwater Design and Construction Standards are
updated periodically to include any NC Division of Water Quality BMP manual
updates.
7.5.8 Natural Resource Protection;
The Town has polices, regulations and incentives in place to protect natural
resource areas and critical habitat from future development in the Comprehensive
Plan and Open Space Master Plan and UDO. The comprehensive plan has been
provided in Attachment 8A)
The Town currently requires riparian buffers in the Town's Planning
Jurisdiction. These include 100-foot undisturbed buffers tributary to Bass Lake,
100-foot buffers on perennial streams and 50-foot buffers on intermittent streams
in the Neuse River Basin, and 30-foot buffer on streams in the Cape Fear River
Basin.
The Town does not allow residential lot development in either FEMA or
Town- regulated floodplains and is in the process of developing more restrictive
requirements which may limit non-residential development in the floodplain and
platting of residential lots in riparian buffers and floodpiain. The Town has also
established approximately a 40 acre area in the Middle Creek watershed that has
been protected for the Eastern Tiger Salamander, a State Threatened Species.
Town of Holly Springs, North Carolina 2010
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The Town requires the Bass Lake Buffers to be recorded as conservation
easements and also coordinates with the local US Army Corps of Engineers staff
to require conservation easements on wetlands that are not protected by stream
buffers.
The Town coordinates with the Parks and Recreation Department on various
stewardship activities and programs held at the Town's Bass Lake Park which
these include stream cleanup programs and other stewardship activities and
roadside and stream clean-up days where all Town staff can participate by
cleaning up trash in the right-of-way and stream corridors. The Town provides
various methods of outreach to citizens to reduce the risk of watershed
contamination. On occasion staff will provide assistance, including but not limited
to, soil test kits and other educational resources to homeowners or homeowners
associations that are experiencing problems on their property.
The Town has participated in various Wake County watershed planning
programs and is currently participating with the Wake County Sustainability Task
Force. The Town plans to develop other resource management strategies as a
result of participation with these programs.
7.5.9 Open Space Protection:
The Town's Land Use Plan shows approximately 9.5% dedicated open space
in the MS4. Both managed and natural open space is required for development
projects seeking approval though the UDO. These must be located in a manner
consistent with the Parks and Recreation Master Open Space Plan (Attachment
8B).
7.5.10 Tree Preservation:
The Town currently requires a Timbering Plan for tree removal that is not
covered by an approved development plan or an exempt Forestry activity. The
Town's riparian buffer regulations also provide some tree preservation by
requiring undisturbed zones of the buffer adjacent to perennial and intermittent
streams. The UDO requires perimeter buffers around development projects and
allows for developers to utilize existing plant materials whenever possible towards
meeting these requirements. In instances where trees have died or been
removed from perimeter buffers or riparian buffers the Town can require
revegetation of the buffered areas.
The Planning Department is currently in the process of developing more
standard tree preservation requirements for new development. Conditional
Town or Holly Springs, North Carolina 2010
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zoning or conditions of plan approval that require the development to retain the
natural topography and vegetation on the site have been used on some projects
for tree preservation.
7.5.11 Redevelopment, Development in Areas with Existing infrastructure and Mixed
Use Development:
To date the Town has not had much opportunity for redevelopment and
development in areas with existing infrastructure, as most growth in the past ten
to fifteen years has been development of raw land. The main area for
redevelopment and infill is located in the downtown area or Village District Area.
There is also some potential for redevelopment in the Northeast Gateway and
Southern Gateway areas. Specific small area plans have been created for these
areas in the Town's Comprehensive Plan's, Future Land Use Plan (Attachment 1I)
to identify potential development opportunities for mixed residential, mixed use
commercial and office/ professi ona I in that area. A Downtown Development
Incentives Policy P-033 was adopted by the Town in December 2008 to
encourage development in compliance with the Village District Area Plan (VDAP)
(part of the Town's Comprehensive Plan). The VDAP promotes the use of design
criteria that would provide for shared parking, pocket parks, certain architectural
features, regional stormwater management in the Downtown area. Other
incentives may be offered in the future to promote infill in sections of the Town
where there is existing storm sewer infrastructure.
7.5.12 Transportation Demand and Management Alternatives:
Section 2 of the Town's Comprehensive Plan includes the Town's
Thoroughfare Plan. This paired with the Town's Engineering Design and
Construction Standards provide guidance for the type of road required for new
development. The Town is currently in the process of undertaking an update and
expansion of the Thoroughfare Plan into a multi -modal Transportation Plan which
will plan for various transportation management alternatives.
7.5.13 Reduced Parking Requirements and Minimizing Stormwater from Parking Lots:
The Town's Comprehensive Plan and UDO has regulations that promote
shared parking and reduction of required parking spaces in new development.
7.5.14 Green Infrastructure Strategies:
Town of Holly Springs, North Carolina 2010
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The Town's current regulations will allow for green infrastructure strategies
to be used. This includes the use of reclaimed water for irrigation, to meet bulk
needs and for certain other permitted uses.
The regulations also allow for the use of Low Impact Development (LID)
techniques to meet the Town's post -construction stormwater requirements. The
Town will continue to incorporate additional green infrastructure strategies in
future updates to the UDO and other planning documents.
The Town has provided staff with the training to be knowledgeable with
environmentally conscious development practices. Currently the Town has one
Engineer that is Leadership in Energy & Environmental Design (LEED) certified
and three staff that are North Carolina LID Certified. Their skills will be used in
the Town's efforts to incorporate both LEED and LID principals into the UDO,
Engineering Design and Construction Standards, and other planning documents.
7.5.15 Evaluation:
Evaluation of the program will be conducted at minimum of every five years.
Regular monitoring of the success of the program occurs through tracking post -
construction stormwater plan review, approvals, BMP inspections and
certifications and citizen complaints.
Town of Holly Springs, North Carolina 2010
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7.6 Pollution Prevention/Good Housekeeping for Municipal Operations
7.6.1 BMP's Measureable Goals Table: Appendix A
7.6.2 Affected Operations:
The Town has developed an inventory of facilities that are evaluated through
environmental audits to determine the potential pollution contributions. Town
Operations that may be affected by this measure include maintenance yards,
parks maintenance, vehicle equipment maintenance, drainage system
maintenance, storage facilities, street sweeping, ground maintenance and
chemical applications. Town procedures that may also be affective are spill
response, oil recycling program, maintenance of hazardous chemical inventory,
sanitary sewer supply and maintenance programs, and the evaluation of road
construction and maintenance procedures. These are all evaluated periodically
and recommendations are made to the department that administers the program
for implementation.
The Utley Creek Water Reclamation Facility (WRF) is the only Town facility
that has been identified as a potential pollution contributor and is required to
have a General Industrial Stormwater Permit. The Stormwater Pollution
Prevention Plan (SPPP) is being updated to include site, process and pollution
prevention practice modifications resulting from the recent expansion of the WRF
to a 6 MGD facility. The plan includes BMPs that target the identified pollutants,
spill prevention and feasible alternatives on the site to reduce surface water
pollution.
7.6.3 Training:
The Town utilizes various methods of training which include government
employee training programs available through NC DENR, NC State University, NC
League of Municipalities or other available resources. In-house training by the
Town's stormwater staff is also provided, which focuses on methods for staff to
prevent and reduce stormwater pollution from their daily activities such as park
and open space maintenance, fleet and building maintenance, new construction
and land disturbances, and stormwater system maintenance with funds that are
available for training in the approved fiscal budget. The Town has a library of
training materials on pollution prevention for public facilities using existing
materials gathered from other organizations or creating new tools as needed. A
staff training component will be incorporated in the new Communications &
Involvement Plan.
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7.6.4 Maintenance and Inspections:
The Town currently has an existing drainage maintenance program that is
designed to remove floatables and sediment from the storm sewer system located
in the Town's right-of-way on an as needed basis. The Town is committed to
evaluate the desired level of service for stormwater maintenance within the MS4
and to determine the appropriate funding source to provide the desired level of
service to the community.
7.6.5 Vehicular Operations:
Town vehicular and other facility operations that have the potential of
discharge of pollutants include: municipal parking lots, maintenance and storage
yards, and fleet or maintenance shops with outdoor storage areas, salt/sand
storage locations and snow disposal areas. These areas are periodically inspected
by stormwater staff to identify BMPs to be implemented or modified to increase
pollution prevention. Recommendations are then made to the Department head to
make the necessary actions to come into compliance with State regulations.
7.6.6 Waste Disposal:
Waste is collected and deposited in an approved land fill. Evaluation of
collection procedures specifically of yard waste and leaf collection occurs
periodically and recommendations are made to the Public Works Department that
administers this program.
7.6.7 Evaluation:
Evaluation of the program will be made annually and recommended changes
will be made accordingly.
Town of Holly Springs, North Carolina 2010
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Appendix A
BMPs and Measurable Goals Table
Town of Holly Springs, North Carolina 2010
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Attachments
Attachment 1 Town of Holly Springs Maps
A. FEMA Floodplain
B. Stream Protection Plan
C. Town GIS Storm Drainage
D. Master Complaint
E. Storm Drain Marker Program
F. Reclaimed Service Area
G. Planning Jurisdiction
H. Zoning Map
I. Future Land Use Plan
Attachment 2
Holly Springs Town Code, Chapter 8 Environmental
• Article I: General
• Article II: Soil Erosion and Sedimentation Control, Stream and Wetland
Protection, Land Disturbance
• Article III: Flood Damage Prevention
• Article IV: Timbering
• Article V: NPDES Phase II Post -Construction Stormwater Regulations
• Article VI: NPDES Phase II Illicit Discharge and Connection Stormwater
Regulations
• Article VII: Environmental Appeal and Variance
Attachment 3
Town of Holly Springs, Engineering Design & Construction Standards
• Sections 4: Erosion Control
• Section 8: Storm Drainage
• Section 10: Environment
• Section 11: Reclaimed
Attachment 4
Policy & Procedure Statements
• Policy P-018; Hydrologic Basin Model
• Policy P-033: Downtown Development Incentives
Attachment 5
Unified Development Ordinance
• Entire Document
• Section 7.06: Riparian Buffer Regulations
Attachment 6
Storm Drain Marker Program
Attachment 7
Holly Springs Town Code, Chapter 14
o Article II: Yard and Leaf Waste, White Goods and Bulky Trash Collection
Holly Springs Town Code, Chapter 16
• Article II, Division z: Water Conservation Ordinance
• Article IV: Reclaimed Water Ordinance
Attachment 8
Vision Holly Springs, The Town of Holly Springs Comprehensive Plan
Beyond the Green, The Town of Holly Springs Master Open Space Plan
Attachment 9
Town of Holly Springs Secondary and Cumulative Impacts Master Mitigation
Plan
Digital copies provided on the attached CD and hard copies are available upon request.
Town of Holly Springs, North Carolina 2010
NPDES Phase 11 Stormwater Permit Application — Permit NCSOOOD495

APPENDIX A: BMP and Measurable Goals
BMP and Measurable Goals for Public Education and Outreach
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
20101
2011/
2012/
2013/
2014/
2011
2012
2013
2014
2015
1
Develop a multiyear
Prepare multiyear communications plan. Include in Plan the BMPs, type of
X
X
X
X
Environmental Specialist/
Communications & Involvement
media, schedule, targeted audiences, messages, strategies, activities, and
Public Information
Plan
measurable goals. Summarize plan, track information provided and target
Officer/ Publications
audiences associated with implementation of the plan annually.
Specialist
2
Informational Website
Maintain a stormwater information page for the Town of Holly Springs
X
X
X
X
X
Environmental
existing internet website. Provide water quality information as determined
Specialist/Environmental
in the communications plan. Link to other water quality related websites
Technician
and post stormwater staff and stormwater hotline information for the
public to ask questions or express concerns.
3
Information for Homeowners
Develop stormwater tips to be used in "the Springs" water bill mail
X
X
X
X
X
Environmental
newsletter and e-newsletter, as determined in the communications plan.
Specialist/Environmental
Place a minimum of 6 tips a year in the newsletters. Maintain a log of the
Technician
tips used and targeted pollutants annually.
3
Information for Homeowners
Distribute brochures and other information pieces to citizens via the storm
X
X
X
X
X
Environmental Specialist/
drain marker program and as other opportunities arise. Include
Environmental Technician
information on steps to reduce pollution sources including proper disposal
of used oil and toxic materials, public reporting of illicit discharges and
awareness of nutrient and fecal coliform issues. Report annually on the
type of documentation provided, methods distributed and target audience.
4
Newspaper advertising
Provide press releases to run in the local newspaper on activities and
X
X
X
X
X
Environmental Specialist/
topics focusing on water quality and pollution prevention. Maintain a log
Environmental Technician
of the number of articles that have run in the paper, newspapers used and
Public Information Officer
targeted pollutants annually
5
Mass Media Campaign
Continue participation with TJCOG (CWEP) to develop mass media
X
X
X
X
X
Environmental Specialist
campaign messages for use on regional TV stations, local government cable
channel, and regional radio in both (English and Spanish). Target message
about the importance of clean water and how stormwater gets dirty. Give
tips on reducing pollution. Identify target audience and track the number
of times shown annually.
6
Festivals and Events
Participate in at least 2 local festivals annually by staffing a booth and
X
X
X
X
X
Environmental Specialist/
report annually on event and messages provided. Provide messages on the
Environmental Technician
importance of clean water and on specific activities that can be carried out
to help keep stormwater clean. Events may include but are not necessarily
limited to the Town's annual TurtleFest, Bass Lake Day and HollyFest.
7
Presentations for Schools
Maintain and develop age -specific educational information for use in
X
X
X
X
X
Environmental Specialist/
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APPENDIX A: BMP and Measurable Goals
BMP
Measurable Goals
YR
2
2010/
2011
YR
2
2011/
2012
YR
3
2012/
2013
YR
4
2013/
2014
YR
5
2014/
2015
Responsible
Position/Party
schools and for presentations to school age children based on the
Environmental Technician
statewide curriculum. Log information provided and target audience
annually.
8
Business Outreach Program
Coordinate with the Town's Economic Development Department and
X
X
X
X
X
Environmental Specialist/
Public Works Department to develop and provide information for
Environmental
businesses on illicit discharges, improper waste disposal, sources of
Technician/ Director of
nutrient and fecal coliform loading, ways to report illicit discharges and
Economic Department
actions they can take to minimize them. Log information provided and
target audience annually.
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APPENDIX A: BMP and Measurable Goals
2. BMP and Measurable Goals for Public Involvement Program
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
20101
2011/
2012/
2013/
2014/
2011
2012
2013
2014
2015
is
Storm Drain Marker Program &
Continue marking of existing storm drainage in the M54 and complete
X
X
X
X
X
Environmental Technician
Storm Drain Casting
marking of existing structures buy the end of year 5. log the amount of
Requirement
marking events and educational materials distributed annually.
lb
Storm Drain Marker Program &
Continue to require all new storm drains to have a cast that states "Do not
X
X
X
X
X
Environmental Technician
Storm Drain Casting
dump, drains to stream" or similar text.
Requirement
1c
Storm Drain Marker Program &
Maintain a storm drain marker map to identify all structures marked or cast
X
X
X
X
X
Environmental Technician
Storm Drain Casting
in the MS4.
Requirement
1d
Storm Drain Marker Program &
Develop and implement a maintenance program to repair or reinstall
X
X
X
Environmental Technician
Storm Drain Casting
markers.
Requirement
2
Stormwater "hotline"
Continue to manage a database and GIS layer of calls and emails received
X
X
X
X
X
Environmental Technician
by the existing stormwater hotline, email, and citizen complaints that have
reached Stormwater staff. Information shall include date, person calling,
contact information, and content of the call or email report annually on
number of calls and emails.
3
Citizen surveys
Conduct research on target stormwater education and management
X
X
Environmental Specialist/
efforts. Methods to be used may include but are not necessarily limited to
Environmental Technician
web polls, mail in surveys and focus groups. Conduct a Town wide survey
once every two years from the first Town survey in spring 2010.
4
Boards, Committees & Groups
Meet at least once a year with local boards such as the Town Council,
X
X
X
X
X
Environmental Specialist/
Planning Board, Environmental Appeal Committee and other stakeholder or
Environmental Technician
citizens groups to weigh in on stomwater management programs and
stormwater issues. Provide a Stormwater update and obtain
recommendations for the stomwater management program with focus on
pollution prevention. Log meetings held and topics discussed annually.
5 1
"Adopt a Stream" & "Big Sweep"
Coordinate with the Town's Parks and Recreation Department to hold "Big
X
X
X
X
X
Environmental Specialist/
programs
I Sweep" and "mini -sweep" events and continue to provide support to the
I I
I I
j
Environmental Technician
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APPENDIX Ai BMP and Measurable Goals
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2 1
3
4
5
Position/Party
Zola/
2011/
2012/
2013/
2014/
2011
2012
2013
2014
2015
existing "Adopt a Stream" programs in Town. Log the amount of events
and participants annually.
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APPENDIX A: BMP and Measurable Goals
3. BMP and Measurable Goals for Illicit Discharge Detection and Elimination
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
20101
2011/
2012/
2013/
2014/
2011
2012
2013
2014
2015
1
Legal Authority
Amend when needed existing ordinance on illicit detection, right of entry,
X
X
X
X
X
Environmental Specialist/
prohibition of certain discharges, enforcement actions and penalties for
dumping, spills, and willful illicit connections.
2a
Stormwater Infrastructure
The Town currently has a GIS Storm Drain Map which includes all of the
X
X
X
X
X
Environmental Specialist/
Inventory
piped stormwater conveyance structures and approximately half of the
Environmental
stormwater BMP structures within the MS4. Drainage areas, riparian
Technician/ Engineering
buffers, FEMA Floodplain and Town flood studies and streams in the
GIS Technician
Town's land use area. Continue to maintain and update these layers as
new development occurs and to meet the expanding needs of the
Stormwater Management Program.
2a
Stormwater Infrastructure
Create a GIS layer to identify areas for potential Illicit discharges and
X
X
X
X
Environmental Specialist/
Inventory
connections. Develop an inspection schedule for monitoring and
Environmental
enforcement of these areas. Once layer has been created update annually
Technician/ Engineering
and report on number of areas inspected.
GIS Technician
3
Database Tracking System
Continue to maintain a database tracking system for tracking citizen
X
X
X
X
X
Environmental Technician
complaints and requests. All complaints will be logged into New World
Systems database including information on follow-up and develop a layer
to track the geographical location of illegal discharge or spill. GIS will be
used to track "hot spots".
4
Outfall Inspections
Inspect 10% of community annually during dry weather conditions (i.e.,
X
X
X
X
X
Environmental Specialist/
hasn't' rained in 72 hours) and test flows found at discharge points where
Environmental
possible illicit discharges are suspected on an as needed basis. Report on
Technician/ Public Works
number and actions taken annually
Director
5
Direct Mail
Create and distribute letters targeting business owners. The letter shall
X
X
Environmental Specialist/
inform business owners of the illegal discharge ordinance and inform
Environmental Technician
them of potential inspection. At a minimum letters shall target
landscapers, painting companies, carpet cleaners, automotive businesses
and restaurants.
6a
Inspection / Training Program
Town staff will be cross -trained to recognize and report illegal discharges.
X
X
X
X
X
Environmental Specialist/
Staff to be trained includes Development Inspectors, Code Enforcement
Environmental Technician
Officers, Public Works and Utilities Staff, Police, and Fire personnel.
6b
Inspection / Training Program
Cross -train inspectors to look for illicit discharge during I&I inspections
X
X
X
X
X
Environmental Specialist/
and other inspections as identified. Document outfalls that require
Environmental Technician
testing inspection date, tests conducted findings and follow up
procedures. Log the number of training events and staff trained annually.
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APPENDIX A: BMP and Measurable Goals
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
2010/
2011/
2012/
2013/
2014/
2011
M12
2013
2014
2015
6a
Inspection / Training Program
Provide materials through Human Resources to train employees in
X
X
X
X
Environmental Specialist/
organization on illicit connections and how to recognize them.
Environmental Technician
7a
Fact Sheets
Develop fact sheets on illicit connections and spill management. Provide
X
X
X
X
Environmental Specialist/
to other departments including but not limited to Code Enforcement,
Environmental Technician
Public Works and Fire Department for distribution to businesses and
incorporate into the Communications Plan. Log date completed and
number of copies placed for distribution annually.
7b
Fact Sheets
Maintain and develop fact sheets for commercial property managers,
X
X
X
X
X
Environmental Specialist/
restaurant owner/operators, and automotive businesses. Make available
Environmental Technician
to general public via the Town's Web site. Log date completed and
number of copies placed for distribution annually.
8a
On -site Wastewater Systems
Provide a link to Wake County information on septic system inspection
X
X
X
X
X
Environmental Specialist/
and maintenance on Town's web site.
Environmental Technician
8b
On -site Wastewater Systems
Distribute information to homeowners association in areas outside sewer
X
X
Environmental Specialist/
service. Note date of distribution and number of copies placed.
Environmental Technician
8c
On -site Wastewater Systems
Coordinate with Wake County EHD on failing septic systems: locating
X
X
X
Environmental Specialist/
potential problem areas on the GIS Storm Drainage Map. Once the map
Environmental
has been completed update annually .
Technician/ Code
Enforcement Director
9
Evaluate on -site wastewater
Develop a program that will require evaluation of existing septic systems
X
X
X
Environmental Specialist/
system policies and procedures
by the wake County EHD in the MS4. Amend existing building permit
Environmental
review and inspection processes to implement this program.
Technician/ Code
Enforcement Director
Town of Holly Springs, North Carolina 2010
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APPENDIX A: BMP and Measurable Goals
4. BMP and Measurable Goals for Construction Site Program
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
2010/
2011/
2012/
2013/
2014/
2011
2012
2013
2014
2015
1
Legal Authority
Review /amend existing erosion control ordinance as needed to improve
X
X
X
X
X
Environmental Specialist
sediment and erosion control program and comply with Neuse Rules and
Phase II requirements.
2
Plan Review
Review site plans for all new development with disturbed area greater
X
X
X
X
X
Stormwater Administrator
than 20,000 square feet. All site plans are reviewed to ensure compliance
with sedimentation and soil erosion, Stormwater, and flood plain
management ordinances and state laws. Review storm drainage systems
to ensure they meet the design and Town criteria. Report on plan review
in each Engineering Department Quarterly Report
3
Pre -construction Meetings
Hold a preconstruction meeting prior to issuance of each Land
X
X
X
X
X
Environmental Specialist/
Disturbance Permit for all projects equal to or exceeding 20,000 square
Lead Development
feet of disturbed area. Include a portion of the meeting to provide
Inspector
environmental and Stormwater education to both the developer and
contractors in attendance.
4
Inspection Program
inspect all construction sites greater than 20,000 square feet of disturbed
X
X
X
X
X
Environmental Specialist/
area to ensure that grading and construction operations comply with the
Lead Development
erosion control and sedimentation control ordinance. Verify through on
Inspector
site inspections that the erosion control measures on the approved plan
are properly installed and function as designed. Inspect all single family
residences for Silt Fence and Residential Construction Entrance. Provide
quarterly audits of sites and files to verify that the program is being
implemented appropriately
6
Local Program Meetings
Attend quarterly local program meetings to stay abreast of State
X
X
X
X
X
Environmental Specialist
regulations and share information with other locally delegated sediment
& erasion programs in the region.
7
Town Projects
Inspect town Projects regularly and upon request to ensure compliance
X
X
X
X
X
Environmental Specialist/
with state approved erosion control plan.
Development inspector
Administrator
8
Contractor Education
Provide one training event each year with other local programs in the
X
X
X
X
X
Environmental Specialist
region. Document the event, the amount of attendees and topics covered.
9
Coordination of NPDES permitted
Provide contractors with NPDES permit requirements with construction
X
X
X
X
X
Environmental Specialist
sites
sites greater than 1 acre of disturbance.
10
Standard specifications for BMPs
Revise /amend standard specifications for sediment and erosion control
X
X
X
X
X
Environmental Specialist/
BMPs as needed
I
I
I Stormwater Administrator
11
Stormwater "hotline"
Promote the use of the Stormwater hotline and email for citizens to report
I X
X
X
I X
X
I Environmental Specialist/
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 7 of 12

APPENDIX A: BMP and Measurable Goals
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
2010/
2011/
2012/
2013/
2014/
2011
2012
2013
2014
20is
observed erosion and sedimentation control problems and continue to
Environmental Technician
coordinate with NCDENR Land Quality Staff when responding to calls that
have come in through the State's "Stop Mud" hotline.
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 8 of 12

APPENDIX A: BMP and Measurable Goals
5. BMP and Measurable Goals for Post Construction Runoff Control Program
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
20101
20111
20121
20131
20141
2011
2012
2013
2014
2015
1
Legal Authority
Review /amend existing stormwater ordinances for new development as
X
X
X
X
X
Environmental Specialist
needed to comply with Neuse Rules, and Phase 11 requirements
2
Plan Review
Reviews site plans for all new development with disturbed area greater
X
X
X
X
X
Stormwater Administrator
than 20,000 square feet. All site plans are reviewed to ensure compliance
with the Town's ordinance and Engineering Design and Construction
Standards. Review all water quality and quantity Best Management
Practices (BMPs) designs to ensure they are effective.
3
BMP Documentation
Ensure that BMP documentation requirements are provided to
X
X
X
X
X
Environmental Specialist/
contractors and owners during the environmental preconstruction
Environmental Technician
meetings prior to installation of the BMP and that all necessary
documentation has been received prior to accepting transfer of
maintenance responsibly from the developer to the property owner or
Home Owners Association.
4a
Inspection Program
Inspect all construction sites greater than 20,000 square feet of disturbed
X
X
X
X
X
Environmental
area verify that the BMPs for water quality and quantity control on the
Technician/ Lead
approved plan are properly installed and function as designed.
Development Inspector
bb
Inspection Program
Conduct annual inspection of Stormwater Best Management Practices to
X
X
X
X
X
Environmental Technician
ensure proper operations & maintenance. Correspond with responsible
party to request corrective actions and enforce as necessary.
5
Database Tracking System
Track each project to include but not limited to the date of approval, BMP
X
X
X
X
X
Environmental Specialist
location, stormwater sureties, inspections, certifications and as -built
information.
b
Local Program Meetings
Attend local program meetings to stay abreast of State regulations and
X
X
X
X
X
Environmental Specialist/
share information with other locally delegated stormwater programs in
Environmental Technician
the region.
7
Town Projects
Inspect Town Projects upon request to ensure compliance with
X
X
X
X
X
Environmental Technician
stormwater regulations.
8
Standard Specifications for BMP5
Revise / amend standard specifications for stormwater BMPs as needed
X
X
X
X
X
Environmental Specialist/
Environmental
Technician/ Stormwater
Administrator
9
Post -Construction Operation &
Provide education as required or requested to property owners and Home
X
X
X
X
X
Environmental Specialist/
Maintenance Education
Owners Associations regarding what the purpose of their stormwater
Environmental Technician
BMPs and how to maintain the device so it functions properly.
10
!Nutrient Application
Maintain & develop new educational materials and update policies
X
X
X
X
Environmental Specialist/
procedures as needed to address nutrient applications (fertilizer and
Environmental Technician
Town of Holly Springs, North Carolina 2010
NPDES Phase iI Stormwater Permit Application — Permit NCS0000495 9 of 12

APPENDIX A: BMP and Measurable Goals
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
20101
20111
20121
20131
20141
2011
2012
2013
2014
2015
organic nutrients) management component of the post -construction
Stormwater Management Program.
Town of Holly Springs, North Carolina 2010
NPDES Phase It Stormwater Permit Application — Permit NCS0000495 10 of 12

APPENDIX A: BMP and Measurable Goals
6. BMP and Measurable Goals for Good Housekeeping and Pollution Prevention
BMP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4
5
Position/Party
2010/
2011/
2012/
2013/
2014/
2011
2012
2013
2014
2015
la
Environmental Audit
Perform environmental audits at priority sites annually. Prioritize
X
X
X
X
X
Environmental Specialist/
recommendations as each audit is completed, except where any extreme
Environmental Technician
hazard or potential human risk is identified they should be addressed
immediately upon identification. Document findings and actions taken to
address any problems identified and report on annually
lb
Inspect Materials Storage Areas
Inspect material storage facilities and establish priorities for addressing
X
X
X
X
X
Environmental Specialist/
issues identified. Document findings and actions taken to address any
Environmental
problems identified and report on annually.
Technician/ Public Works
Director
lc
Inspect Vehicle Washing and
Inspect vehicle washing and fueling operations to ensure that they are in
X
X
X
X
X
Environmental Specialist/
Fueling Operations
good working order and that they minimize exposure of stormwater to
Environmental
chemicals, fuels, and other liquids. Document findings and actions taken
Technician/ Public Works
to address any problems identified and report on annually.
Director
Id
Inspect salt storage facility and
Inspect salt storage facility and application equipment annually to identify
X
X
X
X
X
Environmental Specialist/
evaluate snow/ice management
and eliminate exposure to stormwater and/or ineffective / inappropriate
Environmental Technician
program
application. Document findings and actions taken to address any
Public Works Director
problems identified and report on annually
2a
Evaluation of Standard Operating
Review and make recommendations of standard operating procedures for
X
X
X
X
X
Environmental Specialist/
Procedures
various facilities and/or operations activities to ensure that the greatest
Environmental
reduction of pollutant loading to stormwater that can be achieved.
Technician/ Public Works
Document findings and actions taken to address any problems identified
Director
and report on annually.
2b
Evaluation of Standard Operating
Evaluate solid waste collection practices (including leaf pick up and yard
X
X
Environmental Specialist/
Procedures: Solid Waste
waste) to determine if procedures or equipment adjustments need to be
Environmental
Collection
made to address potential for pollution of stormwater. Focus on issues
Technician/ Public Works
such as spills in the street, hydraulic hose ruptures, customer storage
Director
practices. Document findings and actions taken to address any problems
identified and report on annually.
2c
Evaluation of Standard Operating
Work with Public Works and Public Utilities Departments with update to
X
X
X
Environmental Specialist/
Procedures: Spill Response
spill response practices and determine if adjustments are needed to
Environmental
reduce the risk of polluting bodies of water (streams, ponds, lakes, and
Technician/ Public Works
ocean). Document findings and actions taken to address any problems
Director/ Public Utilities
identified and report on annually.
Director
2d
Evaluation of Standard Operating
Evaluate sanitary sewer and water supply maintenance activities to
X
X
Environmental Specialist/
Town of Holly Springs, North Carolina 2010
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APPENDIX A: BMP and Measurable Goals
$MP
Measurable Goals
YR
YR
YR
YR
YR
Responsible
1
2
3
4 1
5
Position/Party
2010/
2011/
2012/
2013/
2014/
2011
2012
2013
2014
2015
Procedures: Sanitary Sewer and
ensure that the greatest reduction of pollutant loading to stormwater that
Environmental
Water Supply Maintenance
can be achieved. Revise procedures as needed to minimize pollutant
Technician/ Public Works
programs
loading. Document findings and actions taken to address any problems
Director/ Public Utilities
identified and report on annually.
Director
2e
Evaluation of Standard Operating
Evaluate road maintenance activities to ensure that the greatest reduction
X
X
11
Environmental Specialist/
Procedures: Road construction
of pollutant loading to stormwater that can be achieved. Revise
Environmental
and maintenance practices
procedures as needed to minimize pollutant loading. Document findings
Technician/ Public Works
and actions taken to address any problems identified and report on
Director
annually.
3a
Train Staff
Educate employees on clean water issues and on workplace
X
X
X
X
X
Environmental Specialist/
responsibilities to reduce or eliminate pollutants from stormwater.
Environmental Technician
Incorporate this training as a component of the Communications Plan and
maintain programs held, number of employees trained and subjects
covered annually
3b
Train Staff
Incorporate staff training for good housekeeping and pollution prevention
X
x
X
X
Environmental Specialist/
as a component of the Communications Plan and maintain programs held,
Environmental Technician
number of employees trained and subjects covered annually
3c
Train Stormwater Maintenance
Provide training to employees who maintain the drainage system on Town
X
X
X
X
X
Environmental Specialist/
Staff
properties and in the Town's right-of-way with a focus on floatable, grit,
Environmental
sediment, and disposal of pollutants removed from the drainage system.
Technician/ Public Works
Log annually on number of employees trained and subjects covered.
I
I
Director
3d
Train Buildings & Grounds Staff
Provide training to employees who manage and apply chemicals to
X
X
X
X
X
Environmental
address safe storage, application and disposal of residual chemicals.
Technician/ Safety
Repeat training annually. Report on number of employees trained and
officer/ Department
subjects covered.
Director
4
Maintain hazardous chemical
Maintain inventory of hazardous chemicals and other potentially
X
X
X
X
X
Code Enforcement, Safety
inventory
hazardous materials and ensure that limited but sufficient quantity of
Officer
items are on hand to minimize risk of spill or contamination of
stormwater. Train staff on use and clean up of these materials.
5
Evaluation of Standard Operating
Track cross connections found and eliminated.
X
X
X
X
X
Public Works Director
Procedures: Sanitary Sewer and
Water Supply Maintenance.
6
Evaluate Stormwater
Determine the level of service required for Town Maintenance of the
X
X
X
X
Environmental Specialist/
Maintenance Programs
stormwater system and determine training and funding required to
Senior Engineer
maintain that level of service. Develop a program for inspection and
maintenance of structures located in the right-of-way.
Town of Holly Springs, North Carolina 2010
NPDES Phase II Stormwater Permit Application — Permit NCS0000495 12 of 12