NCS000240_APPLICATION_20000426

STORMWATER DIVISION CODING SHEET
M54 PERMITS
PERMIT NO.
00 0
DOC TYPE
❑FINAL PERMIT
❑%� NNUALREPORT.
APPLICATION
❑ COMPLIANCE
❑ OTHER
DOC DATE
❑
YYYYMMDD

State of North Carolina
Department of Environment
and Natural Resources
Division of Water Quality
James B. Hunt, Jr., Governor
Bill Holman, Secretary
Kerr T. Stevens, Director
Mr, Steve Jadlocki
Stormwater Management Engineer
City of Charlotte
600 E. Fourth Street, 141h Floor
Charlotte, NC 28202-2844
Dear Mr. Jadlocki:
NCDENR
NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND NATURAL RESOURCES
Nam. L�C3✓p'1I: �
DD
April 14, 2000 NATURAL RRBSp �.
APR 26 2000
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Subject: NPDES Stormwater Permit Renewal
NCS000240
City of Charlotte
Mecklenburg County
In response to your renewal application for continued coverage under NPDES Stormwater permit
NCS000240, the Division of Water Quality (Division) is forwarding the subject state - NPDES permit. This permit
is issued pursuant to the requirements of North Carolina General Statute 143-215 .1 and the Memorandum of
Agreement between North Carolina and the US Environmental Protection agency dated December 6, 1983.
The only comments received on the draft permit were from the City of Charlotte. The Division response to
those comments is attached. If any parts, measurement frequencies or sampling requirements contained in this
permit are unacceptable to you, you have the right to an adjudicatory hearing upon written request within thirty (30)
days following receipt of this letter. This request must be in the form of a written petition, conforming to Chapter
150B of the North Carolina General Statutes, and filed with the Office of Administrative Hearings, Post Office
Drawer 27447, Raleigh, North Carolina 27611 -7447. Unless such demand is made, this decision shall be final and
binding.
This permit does not affect the legal requirements to obtain other permits which may be required by the
Division of Water Quality or permits required by the Division of Land Resources. Coastal Area Management Act or
any other Federal or Local governmental permit that may be required.
If you have any questions concerning this permit, please contact Jeanette Powell at telephone number
9191733-5083 ext. 537.
Sincerely,
for Kerr T. Stevens
cc: Mr. Roger O. Pfaff, EPA
Mooresville Regional Office I
Stormwater and General Permits Unit
Central Files
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled/ 10% post -consumer paper

Permit No. NCS000240
RESPONSE TO COMMENTS ON DRAFT NPDES PERMIT
April 12, 2000
The only comments received on the draft permit were from the City of Charlotte. Those comments have been
addressed in the final permit as indicated below. Strike through indicates deletion of text and underscore
indicates insertion of new language in the draft permit.
Comment: Page 1 of 24, Part I, second paragraph, first sentence reads "All discharges authorized herein shall be
adequately treated and managed in accordance with the terms and conditions of this permit." We believe the phrase
"adequately treated" applies to wastewater discharges and is not appropriate for stormwater discharges under NPDES
stormwater management strategies currently in use nationwide. We would request that this sentence be revised to
read "All discharges authorized herein shall be addressed and managed to the Maximum Extent Practicable in
accordance with the terms and conditions of this permit."
Response: All discharges authorized herein shall be adequately ti-e,d managed in accordance with the
terms and conditions of this permit. Any other point source discharge to surface waters of the state is
prohibited unless it is an allowable non-stormwater discharge or is covered by another permit, authorization
or approval.
2. Comment: Page 2 of 24, Part II, first paragraph, third sentence reads "The monitoring, controls and limitations
contained herein.. We believe the word "limitations" applies to wastewater discharges and is not applicable to
stormwater. We would request that this sentence be revised to read "The monitoring, controls and management
strategies contained herein......."
Response: This permit constitutes the second permit term for this agency. The program activities contained
herein are intended to build upon the first permit term activities. The monitoring, controls and limitations
management strategics contained herein are in keeping with the January 2000 Municipal NPDES Storm
Water Permit Renewal Supplement submitted to DWQ by the City of Charlotte. This supplement proposes
comprehensive stormwater management activities for the second permit term and should be consulted for
additional information when interpreting the permit requirements contained herein.
3. Comment: Page 3 of 24, #5.c, third sentence reads "Conduct annual training seminars will be for the City's
applicators....." The sentence should be revised to read "Annual training seminars will be conducted for the City's
applicators....."
Response: Continue educational efforts for City and County applicators (ongoing). Evaluate Charlotte and
Mecklenburg County's handling and application methods and implement recommended improvements.-C-�njuet
aAnnual training seminars will be conducted for the City's applicators to ensure compliance with established
application protocol to prevent negative water quality impacts.
4. Comment: Page 18 of 24, Section B.1 requires the proper operation and maintenance of stormwater controls, which
are installed or used by the permittee to achieve compliance with the permit. This section should be revised to clarify
that these controls must be installed, owned and operated by the permittee. Stormwater controls installed by private
developments even though required by local land development ordinances are the responsibility of the private
development regarding ownership, operation and maintenance.
Page 1 of 2

Permit No. NCS000240
Response: The permittee shall at all times properly operate and maintain all facilities and systems of
treatment and control (and related appurtenances) which are ' . -owned and operated by the
permittee to achieve compliance with the conditions of this permit. Proper operation and maintenance also
includes adequate laboratory controls and appropriate quality assurance procedures. This provision requires
the operation of back-up or auxiliary facilities or simI systems which are installed by a permittee only
when the operation is necessary to achieve compliance with the conditions of the permit.
Comment: Page 18 of 24, Section B.3 prohibits bypassing of stormwater control facilities. This section of the
standard conditions for NPDES permits applies to wastewater discharges and is not appropriate for stormwater
discharges. Many structural BMPs are in fact designed to bypass during high flow conditions to maintain the
structural integrity of the BMP and keep pollutants previously collected in the BMP from being flushed out during
high flows. We would request that this entire section, B.3, be deleted from the permit since it is not applicable to
stormwater discharges.
Response: Part W. Section B.3. Bypassing of Stormwater Control Facilities has been deleted. Part 111,
Section A.S. has been revised to include notification of activities, such as control structure maintenance or taking
a system off-line, that may significantly impact the permitted discharge of stormwater.
ses.�:�+n�:�■
Part H1, Section A.S. The permittee shall give notice to the Director as soon as possible of any
planned changes or activities which could significantly alter the nature or quantity of pollutants
discharged. This notification requirement includes pollutants which are not specifically listed in
the permit or subject to notification requirements under 40 CFR Part 122.42 (a).
b. Comment: Page 19 of 24, Section C.1, Representative Sampling discusses sampling during representative storm
events. Our water quality program also contains sampling of the receiving streams under ambient conditions. We
request that this section be revised to differentiate requirements for both stormwater and ambient sampling.
Stormwater sampling would be conducted under representative storm events and ambient sampling would be
conducted under dry weather conditions of a minimum 72 hours of dry weather prior to ambient sampling.
Response: Stormwater samples collected and measurements taken; as required herein; shall be characteristic
of the volume and nature of the permitted discharge. Analytical stormwater sampling shall be performed
during a representative storm event. SThese samples shall be taken on a day and time that is characteristic of
the discharge. Where appropriate, all stormwater samples shall be taken before the discharge joins or is
diluted by any other waste stream, body of water, or substance. Monitoring points as specified in this permit
shall not be changed without notification to and approval of the Director.
Page 2 of 2
Part H1, Section A.S. The permittee shall give notice to the Director as soon as possible of any
planned changes or activities which could significantly alter the nature or quantity of pollutants
discharged. This notification requirement includes pollutants which are not specifically listed in
the permit or subject to notification requirements under 40 CFR Part 122.42 (a).
b. Comment: Page 19 of 24, Section C.1, Representative Sampling discusses sampling during representative storm
events. Our water quality program also contains sampling of the receiving streams under ambient conditions. We
request that this section be revised to differentiate requirements for both stormwater and ambient sampling.
Stormwater sampling would be conducted under representative storm events and ambient sampling would be
conducted under dry weather conditions of a minimum 72 hours of dry weather prior to ambient sampling.
Response: Stormwater samples collected and measurements taken; as required herein; shall be characteristic
of the volume and nature of the permitted discharge. Analytical stormwater sampling shall be performed
during a representative storm event. SThese samples shall be taken on a day and time that is characteristic of
the discharge. Where appropriate, all stormwater samples shall be taken before the discharge joins or is
diluted by any other waste stream, body of water, or substance. Monitoring points as specified in this permit
shall not be changed without notification to and approval of the Director.
Page 2 of 2

STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT NO. NCS000240
TO DISCHARGE STORMWATER AND BORROW PIT WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provisions of North Carolina General Statute 143-215.1, other lawful standards
and regulations promulgated and adopted by the North Carolina Environmental Management
Commission, and the Federal Water Pollution Control Act, as amended,
The City of Charlotte
is hereby authorized to discharge stormwater from their municipal separate storm sewer system located:
Within the City of Charlotte
Mecklenburg County
to receiving waters within the Catawba and Yadkin -Pee Dee River basins in accordance with the
discharge limitations, monitoring requirements, and other conditions set forth in Parts I, II, III, IV, V, VI
and VII hereof.
This permit shall become effective April 12, 2000.
This permit and the authorization to discharge shall expire at midnight on April 12, 2005.
Signed this day April 12, 2000.
for Kerr T. Stevens, Director
Division of Water Quality
By the Authority of the Environmental Management Commission

TABLE OF CONTENTS
PARTI PERMITTED ACTIVITIES................................................................................................................................................1
PART 11 MONITORING, CONTROLS, AND LIMITATIONS FOR PERMITTED DISCHARGES.........................................2
SECTION A COMMERCIAL AND RESIDENTIAL PROGRAM (CR)................................................................................2
1.
Maintenance and Inspection Program (CR-M)..................................................................................................................2
2.
New Development and Regional Master Planning(CR-MP).............................................................................................2
3.
Streets (CR-RD)..................................................................................3
4.
Flood Control Structures and Retrofitting (CR-FC).........................................................................................................3
5.
Pesticides and Fertilizers(CR-FP).......................................................................................................................................3
SECTION B ILLICIT CONNECTIONS AND IMPROPER DISPOSAL (IC).......................................................................4
1.
Ordinances (IC-O)................................................................................................................................................................4
2.
Field Screening(IC-S)...................................................... .....4
3.
Follow Up Field Investigations (IC-F)..................................................................................................................... .....5
4.
..........................................................................................
Spill Response(IC-R)............................................................. .....5
5.
Used Oil and Household Hazardous Waste (IC-U)............................................................................................................5
6.
Infiltration and Seepage(IC-I)..................................................... .6
SECTION C INDUSTRIAL AND RELATED FACILITIES(IN)............................................................................................6
1.
Inspection(IN-I)....................................................................................................................................................................6
2.
Monitoring(IN-M)................................................................................................................................................................7
SECTION D CONSTRUCTION SITES(CS).............................................................................................................................7
I.
......................................................................
Plan Review (CS-P)........................................................................ ............ .....7
2.
.........................................................................................................
BMP Requirements (CS-B)................................ .........7
1.
Site Inspections (CS-I).........................................................................................7
2.
Site Operator Education (CS-E)................................................................... ......9
SECTION
E PUBLIC EDUCATION AND INVOLVEMENT (ED)........................................................................................8
1.
Education Plan (ED-P)..............................................................................................................................I..........................8
PART III OTHER REQUIREMENTS.........................................................................................................................................9
SECTION A REPORTING AND RECORD KEEPING REQUIREMENTS_ ....................................................................... 9
1. Program Assessment.............................................................................................................................................................9
2. Monitoring Records.......................................................................................................... ....................9
3. Report Submittals................................................................................... .....9
4. Recording Results ............................................................ ...........................................................................I........................10
5. Planned Changes........................................................................................................... ..10
....................................................
6. Anticipated Noncompliance ....................................... .........................................................................................................1 1
7. Twenty-four Hour Reporting.............................................................................................................................................11
S. Other Information........ ................................ ............................ __ ................ ___ ............................................... ...I I
SECTIONB COMPLIANCE SCHEDULE..............................................................................................................................11
1. Stormwater Program Implementation..............................................................................................................................11
PART IV STANDARD CONDITIONS.........................................................................................................................................16
SECTION A COMPLIANCE AND LIABILITY.....................................................................................................................16
1. Duty to Comply.............................................................................................................. .....16
................................................
2. Duty to Mitigate............................................................................................................ ......17
3. Civil and Criminal Liability...............................................................................................................................................17
4. Oil and Hazardous Substance Liability.............................................................................................................................17
5. Property Rights............................................................................................................ ........ ..17
6. Severability............................................................................................................................................17

7.
Duty to Provide Information..............................................................................................................................................17
8.
Penalties for Tampering................................................................................................................ ...17
9.
Penalties for Falsification of Reports.................................................................................................................................18
10.
Permit Actions.....................................................................................................................................................................18
SECTION
B OPERATION AND MAINTENANCE OF POLLUTION CONTROLS.........................................................18
1.
Proper Operation and Maintenance..................................................................................................................................18
2.
Need to Halt or Reduce not a Defense...............................................................................................................................18
SECTION C MONITORING AND RECORDS.......................................................................................................................19
1.
Representative Sampling.........................................................................................................................................................19
2.
Flow Measurements............................................................................................................................................................19
3.
Test Procedures.. ........................ .............................. ................ — ..................................................................................
19
4.
Inspection and Entry...........................................................................................................................................................19
5.
Availability of Reports........................................................................................................................................................20
PART V LIMITATIONS REOPENER............................................................................................................................................21
PART VI ADMINISTERING AND COMPLIANCE MONITORING FEE REQUIREMENTS............................................21
PARTVII DEFINITIONS..............................................................................................................................................................21

Permit No. NCS000240
PART I PERMITTED ACTIVITIES
During the period beginning on the effective date of the permit and lasting until expiration, the City of
Charlotte is authorized to discharge stormwater from the City's municipal separate storm sewer system
to receiving waters within the Catawba and Yadkin -Pee Dee River basins.
All discharges authorized herein shall be adequately managed in accordance with the terms and
conditions of this permit. Any other point source discharge to surface waters of the state is prohibited
unless it is an allowable non-stormwater discharge or is covered by another permit, authorization or
approval.
This permit does not relieve the permittee from responsibility for compliance with any other applicable
federal, state, or local law, rule, standard, ordinance, order, judgment, or decree.
Page l of 24

Permit No. NCS000240
PART II MONITORING, CONTROLS, AND LIMITATIONS FOR
PERMITTED DISCHARGES
This permit constitutes the second permit term for this agency. The program activities contained herein
are intended to build upon the first permit term activities. The monitoring, controls and management
strategies contained herein are in keeping with the January 2000 Municipal NPDES Storm Water Permit
Renewal Supplement submitted to DWQ by the City of Charlotte. This supplement proposes
comprehensive stormwater management activities for the second permit terra and should be consulted
for additional information when interpreting the permit requirements contained herein.
SECTION A: COMMERCIAL AND RESIDENTIAL PROGRAM (CR)
Objectives: 1) plan, design and construct appropriate structural controls for the control of pollution both
in developed areas and in areas facing new development, and 2) plan and implement appropriate
non-structural controls for the reduction of pollution to the maximum extent practicable.
1. Maintenance and Inspection Program (CR-M)
a. Conduct annual water quality training seminars for storm water maintenance and
inspection crews to provide information concerning practices necessary to reduce the
discharge of pollutants from the system.
b. Continue to upgrade inventory as improvements are made to drainage systems and new
development occurs. Charlotte completed an inventory of its storm drainage system
during the first permit term.
C. Establish and implement standardized procedures for inlet cleaning and channel
maintenance, which serve to enhance water quality.
d. Increase public involvement in storm drain stenciling activities through implementation
of the Education Plan (ED-P) (year 1).
e. Utilize GIS to identify problem areas for increased inspection/maintenance activities
(year 2).
f. Re-evaluate feasibility of developing a system inspection schedule (year 4).
2. New Development and Regional Master Planning (CR-MP)
a. Enhance as necessary the best management practice (BMP) design criteria contained in
the Charlotte -Mecklenburg Land Development Standards Manual.
b. Monitor and inspect BMPs identified during the first permit term.
C. Complete the BMP pilot study initiated during the first permit term.
d. Continue assessments of BMP pollutant removal effectiveness by reviewing and
summarizing inspection and monitoring data collected from b and c above.
C. Continue coordination with Mecklenburg County's Surface Water Improvement and
Management (SWIM) program activities.
f. Utilize modeling data, water quality trend assessments, cost/benefit information, and
BMP pollutant removal data collected during pilot studies and inspection/ monitoring
Page 2 of 24

Permit No. NCS000240
activities to develop a feasibility analysis to support the investigation of the establishment
of structural BMP requirements for new developments (year 2).
g. Develop and implement an Action Plan to investigate the establishment of structural
BMP requirements for new development (year 3).
3. Streets (CR-RD)
a. Coordinate with the City Department of Transportation to promote maintenance and
construction activities that will have the least possible negative impact to water quality.
b. Coordinate with the N.C. Department of Transportation to reduce negative water quality
impacts from roadway construction.
4. Flood Control Structures and Retrofitting (CR-FC)
a. Continue use of the Storm Water Pollution Control capital program.
b. Continue the coordination of flood control and channel improvement projects with water
quality improvement activities to promote mutual benefits and improve water quality
conditions.
C. Continue the coordination of the construction and management of the greenway system
with water quality enhancement and flood control activities to promote mutual benefits
and improve water quality conditions.
d. Coordinate with the County to establish similar criteria for major channel improvement
projects (year 2).
5. Pesticides and Fertilizers (CR-FP)
a. Continue public education efforts initiated during the first permit term through the
implementation of the Education Plan (ED-P).
b. Continue to promote the use of IPM (Integrated Pest Management) in City and County
application practices.
C. Continue educational efforts for City and County applicators (ongoing). Evaluate
Charlotte and Mecklenburg County's handling and application methods and implement
recommended improvements. Annual training seminars will be conducted for the City's
applicators to ensure compliance with established application protocol to prevent negative
water quality impacts.
d. Continue annual monitoring through instream storm water monitoring efforts (see Field
Screening below) to gauge the success of program efforts.
Page 3 of 24

Permit No. NCS000240
SECTION B: ILLICIT CONNECTIONS AND IMPROPER DISPOSAL (1C)
Objective: Prohibit the discharge of non -storm water to the municipal separate storm drainage system,
including surface water systems.
1. Ordinances (IC-O)
a. Continue enforcement of Charlotte's Storm Water Pollution Control Ordinance
developed during the first permit term.
b. Initiate measures through implementation of the Education Plan (ED-P) to reduce non-
compliance through improved public awareness and education.
2. Field Screening (IC-S)
Continue the implementation of field screening measures developed during the first
permit term which includes ambient (chemical and physical analyses), biological
(macroinvertebrates and fish) and instream storm water monitoring activities to
characterize general water quality conditions and identify pollution sources (ongoing).
This monitoring will include:
quarterly stream monitoring during ambient flow conditions at 25 sites for the
following parameters: alkalinity, total phosphorus, BOD, TKN, NH3, NO„ NOZ,
total solids, turbidity, fecal coliform, pH, dissolved oxygen, temperature, and
conductivity; VOCs as well as toxic and mineral metals will be analyzed annually
at all 25 stream sites
benthic mac roi n vertebrate sampling at 44 stream sites; sampling will be
performed annually at some sites and on a 3-year rotation at others
fish community analysis on a 5-year rotation at the 44 benthic sites
b. Use chemical and physical data from ambient monitoring activities and data collected
from benthic sampling efforts to calculate a quarterly Water Quality Index Rating
indicating general water quality conditions by basin.
C. Produce a color coded map to display this rating by basin on a scale of 0 to 100.
d. Use data from the fish community analysis in a separate rating system to estimate water
quality conditions.
C. Use rating systems to identify water quality problem areas for additional monitoring and
follow up.
f. Perform automatic follow up to identify and eliminate pollution where City "Watch" and
"Action" levels have been exceeded.
g. Continue instream stormwater monitoring activities initiated during the first permit term
including quarterly sampling activities for the following parameters: conductivity,
filterable solids, suspended solids, COD, oil & grease, copper, iron, manganese, zinc,
toxic metals as well as all analyses included in ambient monitoring. VOCs,
semivolatiles, pesticides, PCBs and acid herbicides will be monitored annually.
h. Use instream monitoring to measure nonpoint source pollutant loads in the major streams
draining Charlotte and to initiate efforts to identify the sources of these pollutants for
possible corrective actions.
Page 4 of 24

Permit No. NCS000240
i. Perform monitoring at six (6) stream sites during representative rain events utilizing
automated sampling equipment
j. Automated grab and time weighted composite samples will be collected at each stream
site for all parameters. Fecal coliform and oil & grease samples will be collected
manually.
k. Composite samples will be manually converted to flow weighted samples using USGS
flow data collected at each of the six (6) stream sites.
1. Continue to utilize GIS to display water quality conditions and to identify water quality
problem areas. GIS mapping will be utilized to identify the locations of service requests,
spills, notices of violations and inspection activities.
m. Use GIS data along with the color coded Water Quality Rating map to identify problem
areas for initiation of follow-up activities.
n. Develop and initiate efforts to ensure that water quality data and information is readily
available to the general public in an understandable format (year 1).
3. Fallow Up Field Investigations (IC-F)
a. Continue the implementation of follow up procedures developed under IC-S. The "Field
Screening Program" and established "Watch" and "Action" levels shall serve as a trigger
for the initiation of these follow-up activities to accurately identify and eliminate
pollution sources.
b. Continue to be implement the standardized procedures for responding to citizen requests
for service developed under IC-S.
C. Implement short term monitoring efforts to enhance the effectiveness of ambient
monitoring activities at identifying pollution sources. This short term monitoring shall be
initiated as part of follow-up investigation efforts to identify pollution sources and will
include intensive monitoring for specific problem parameters in well defined areas.
4. Spili Response (IC-R)
a. Continue the implementation of the spill response procedures developed during the first
permit term, including providing technical assistance to HAZMAT during emergency
situations to prevent the discharge of pollutants to the storm sewer system.
b. Continue coordination with HAZMAT and other spill responders.
C. Utilize GIS to map spill locations and identify chronic problem areas. Initiate efforts to
eliminate/reduce spills in these problem areas (year 1).
5. Used Oil and Household Hazardous Waste (IC-U)
a. Continue the implementation of the used oil inspection program developed during the
first permit term. This shall include the inspection of facilities receiving used oil to
ensure proper handling and disposal.
b. Continue efforts through implementation of the Education Plan (ED-P) to educate the
public concerning the proper handling and disposal of used oil and other automotive
wastes. This will include the development and distribution of brochures and other print
media to inform the public of methods for the proper collection of used oil and the
locations of facilities which will accept the oil for recycling.
Page 5 of 24

Permit No. NCS000240
C. Continue efforts to expand the number of facilities accepting used oil for recycling from
the general public. Ensure proper handling and disposal of used oil at these facilities
through a periodic inspection program.
d. Ensure availability of a local service to the general public for proper disposal of
household hazardous waste.
6. Infiltration and Seepage (IC-1)
a. Continue efforts initiated under IC-S to investigate reported sewer leaks to ensure that
these leaks are repaired and actions are taken to prevent future leaks.
b. Continue to identify sewer leaks on a GIS map.
C. Review fecal coliform data generated through ambient monitoring activities and identify
areas with recurring elevated bacteria counts. Review GIS maps and identify areas with
chronic sewer overflows. Initiate efforts to reduce sewer leaks/overflows and lower fecal
coliform levels.
d. Coordinate with the Mecklenburg County Health Department to identify areas where
septic tank failures commonly occur due to soil types and the age of systems or based off
a past history of failures. Initiate short term stream monitoring efforts in these areas to
identify elevated fecal coliform levels and eliminate pollution sources (year 2).
SECTION C: INDUSTRIAL AND RELATED FACILITIES (IN)
Objectives: 1) Cooperate with the State and other enforcement agencies to reduce pollution from such
facilities to the maximum extent practicable. 2) Eliminate improper disposal and illicit connections.
1. Inspection (IN -I)
a. Continue the implementation of the inspection program and training procedures
developed during the first permit term. This shall include the inspection of suspected
problem facilities and the completion of the necessary follow-up activities to ensure the
elimination of identified pollution sources.
b. Continue the coordination of inspection activities between other City and County
agencies through the continued use and enhancement of the computer database (CATIE)
developed during the first permit term.
C. Enhance efforts to identify and prioritize facilities for inspection (year 1).
d. Enhance efforts through implementation of the Education Plan (ED-P) to educate and
inform local industry of appropriate storm water runoff controls (year 1).
Page 6 of 24

Permit No. NCS000240
2. Monitoring (IN-M)
a. Continue implementation of the monitoring procedures developed in the first permit term.
This shall include the monitoring of identified problem facilities for select parameters.
b. Enhance efforts to eliminate pollution sources identified through monitoring efforts.
C. Enhance GIS capabilities for identifying chronic polluters (year 1).
SECTION D: CONSTRUCTION SITES (CS)
1. Plan Review (CS-P)
a. Perform reviews of erosion control plans to ensure compliance with the NPDES general
permit for Construction Site Activities and other applicable land development
requirements.
b. Continue efforts to review and revise ordinances as necessary.
C. Continue to work with the Land Development Council to develop requirements for single
family erosion control plans.
2. BMP Requirements (CS-B)
Continue to modify and revise the Land Development Standards Manual to require a
higher level of performance measures as necessary to improve erosion control and reduce
sedimentation.
3. Site Inspections (CS -I)
a. Continue administration and enforcement of erosion control ordinances by the City of
Charlotte Land Development Division.
b. Continue training efforts for City and County site inspectors developed during the first
permit term. This training shall include a summary of the water quality impacts from
sedimentation and the steps necessary to minimize these impacts.
C. Implement the Education Plan (ED-P) to increase awareness among contractors and the
general public (year 1).
d. Develop an action plan for the implementation of a proactive sediment and erosion
control program focused on increased inspections and effective communication with
grading contractors to minimize poor land development activities which result in erosion
and sediment problems. The focus shall be on the prevention of erosion problems (year
2).
e. Utilize water quality monitoring data provided by MCDEP to target problem basins for
more intensive inspection and enforcement (year 2).
f. Ensure consistent enforcement of erosion control ordinances.
Page 7 of 24

Permit No. NCS000240
4. Site Operator Education (CS-E)
a. Implement procedures to educate construction site operators on the source, controls, and
impacts of construction site pollution runoff.
b. Investigate the establishment of a licensing program which would require basic education
concerning erosion control and a demonstration of knowledge and competency prior to
the issuance of a license to conduct land disturbing activities in Charlotte (year 3).
C. Continue education efforts developed during the first permit term for plan preparers
through implementation of the Education Plan (ED-P).
SECTION E: PUBLIC EDUCATION AND INVOLVEMENT (ED)
1. Education Plan (ED-P)
a. Develop a plan to: I)educate the public concerning water quality conditions/problems,
and 2) involve the public in efforts to maintain and restore water quality fulfill the
objectives of the program.
b. Complete the development of a proposed Education Plan (year 1).
C. Submit the proposed Education Plan to DWQ for approval (year 1).
d. Implement the Education Plan after approval (year 2 and ongoing).
e. The proposed Education Plan shall include, at a minimum, the following components:
- Stormdrain Stenciling Program
- Adopt -A -Stream Program
- Pesticides, Herbicides and Fertilizers Program
- Illicit Connections and Improper Disposal Program
- Used Oil and Household Hazardous -Waste Program
- Industrial Facilities Program
- Construction Site Erosion Program
Page 8 of 24

Permit No. NCS000240
PART III OTHER REQUIREMENTS
SECTION A: REPORTING AND RECORD KEEPING REQUIREMENTS
1. Program Assessment
a. The permittee shall provide DWQ with an annual report consisting of a program
summary and assessment. The report shall include the status of each component in Part
11 of this permit, proposed changes to the stormwater management program or
implementation schedule, a summary of illicit connection and illegal dumping reports and
inspections, identification of water quality improvement or degradation, and successes,
failures and milestones/accomplishments of the program.
b. The annual report shall be submitted to DWQ no later than August 31 of each year. The
annual assessment report shall cover the period from July 1 through June 30 of each year.
C. The permittee shall maintain a copy of each annual program assessment report on file for
a period of five years.
2. Monitoring Records
The permittee shall retain records of all monitoring information, including all calibration and
maintenance records and all original strip chart recordings for continuous monitoring
instrumentation, and copies of all reports required by this permit for a period of at least S years
from the date of the sample, measurement, report or application. This period may be extended
by request of the Director at any time.
3. Report Submittals
a. Duplicate signed copies of all reports required herein, shall be submitted to the following
address:
Division of Water Quality
Water Quality Section
Stormwater and General Permits Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
b. All applications, reports, or information submitted to DWQ shall be signed by a principal
executive officer, ranking elected official or duly authorized representative. A person is a
duly authorized representative only if:
{i} The authorization is made in writing by a principal executive officer or ranking
elected official;
Page 9 of 24

Permit No. NCS00024O
(ii) The authorization specified either an individual or a position having responsibility
for the overall operation of a regulated facility or activity or an individual or
position having overall responsibility for environmental/stormwater matters; and
(iii) The written authorization is submitted to the Director.
C. Any person signing a document under paragraphs a. or b. of this section shall make the
following certification:
A certify, under penalty of law, that this document and all attachments were prepared
under my direction or supervision in accordance with a system designed to assure that
qualified personnel properly gather and evaluate the information submitted. Based on my
inquiry of the person or persons who manage the system, or those persons directly
responsible for gathering the information, the information submitted is, to the best of my
knowledge and belief, true, accurate, and complete. I am aware that there are significant
penalties for submitting false information, including the possibility of fines and
imprisonment for knowing violations."
4. Recording Results
For each measurement, sample, inspection or maintenance activity performed or collected
pursuant to the requirements of this permit, the permittee shall record the following information:
a. The date, exact place, and time of sampling, measurements, inspection or maintenance
activity;
b. The individual(s) who performed the sampling, measurements, inspection or maintenance
activity;
C. The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
e. The analytical techniques or methods used; and
The results of such analyses.
5. Planned Changes
The permittee shall give notice to the Director as soon as possible of any planned changes or
activities which could significantly alter the nature or quantity of pollutants discharged. This
notification requirement includes pollutants which are not specifically listed in the permit or
subject to notification requirements under 40 CFR Part 122.42 (a).
Page 10 of 24

Permit No. NCS000240
6. Anticipated Noncompliance
The permittee shall give notice to the Director as soon as possible of any planned changes which
may result in noncompliance with the permit requirements.
7. Twenty-four Hour Reporting
The permittee shall report to the central office or the appropriate regional office any
noncompliance which may endanger health or the environment. Any information shall be
provided orally within 24 hours from the time the permittee became aware of the circumstances.
A written submission shall also be provided within S days of the time the permittee becomes
aware of the circumstances.
The written submission shall contain a description of the noncompliance, and its causes; the
period of noncompliance, including exact dates and times, and if the noncompliance has not been
corrected, the anticipated time compliance is expected to continue; and steps taken or planned to
reduce, eliminate, and prevent reoccurrence of the noncompliance.
The Director may waive the written report on a case -by -case basis if the oral report has been
received within 24 hours.
8. Other Information
Where the-permittee becomes aware that it failed to submit any relevant facts in applying to be
covered under this permit or in any report to the Director, it shall promptly submit such facts or
information.
SECTION B: COMPLIANCE SCHEDULE
1. Stormwater Program Implementation
The City of Charlotte may modify the following stormwater management program
implementation schedule through the annual reporting process.
This space is intentionally left blank.
Page 11 of 24

Permit No. NCS000240
Commercial & Residential Program (CR)
Maintenance and Inspection Program (CR-M)
1. Annual water quality training for storm water maintenance
crews
_2. Upgrade inventory to drainage systems _
3. Establish and implement procedures for inlet cleaning and
channel maintenance
4. Increase public involvement in storm drain stenciling through
the Education Plan
5. Utilize GIS to identify problem areas for increased I/M activities
6. Re-evaluate feasibility of developing a system inspection
schedule
New De�elop_ment and Regional Master Planning (CR-MP)
1. Enhance BMP design criteria
2. Monitor and inspect BMPs installed_ during the first permit term
3. Complete the BMP pilot study initiated during the first permit
term
4. Continue assessments of BMP pollutant removal effectiveness
5. Continue coordination with Mecklenburg County's SWIM
program activities _
6. Develop a feasibility analysis for the establishment of structural
BMP requirements
7. Develop and implement an Action Plan in response to the
feasibility analysis
Streets (CR-RD)
1. Continue coordination with the City DOT to promote
maintenance and construction activities
2. Coordinate with NCDOT to reduce negative water quality
impacts from roadway construction
Flood Control Structures.and Retrofitting (CR-FC)_
1. Continue use of the Storm Water Pollution Control capital
program
2. Continue the coordination of flood control and channel
improvement projects
3. Continue the coordination of the construction and management
of the greenway system
4. Coordinate with the County to establish similar criteria for major
channel improvement projects
Year
1
Year
2
Year
3
Year
4
Year
5
2 V4
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Page 12 of 24

Permit No. NCS000240
Year
1
Year
2
Year
3
Year
4
Year
5
Pesticides and Fertilizers (CR-FP)
1. Continue public education efforts through the Education Plan
2. Continue to promote the use of IPM in City and County
application practices
V
3. Continue education efforts for City and County applicators
2W,
P"M
110-0
Continue annual monitoring through instrearn storm water
monitoring efforts
AN4.
#AK'.
Illicit Connections And Improper Disposal (IC)
Ordinances (IC-0)
1. Continue enforcement activities initiated during the first permit
term
RAIR, I
F.3
It &mdl
I.
ME
2. Initiate measures to reduce non-compliance through improved
public awareness
��
� �.1,
���
�'
I "M
Field Screening (IC-S)
1. Continue the implementation of field screening measures
developed during the first permit term
L t�
n
III
2. Continue to utilize GIS to display water quality conditions and
identify problem areas
ft
3. Develop and initiate efforts to ensure that water quality data
and information is available to the general public
4. Enhance the Adopt -A -Stream activities developed during the
first permit term
Follow Up field lnvestigations(IC-F)__
1. Continue the implementation of follow up procedures
developed during the first permit term
ME 11
'51 M11
IMNIM-1.7, 11,
2. Implement short term monitoring efforts to enhance follow up
efforts
-'
Spill Response (IC-R)
1. Continue the implementation of the spill response procedures
Kim
W"
OM
tw�
2. Continue coordination with HAZMAT and other spill responders
3. Utilize GIS to map spill locations and identify chronic problem
areas
Used Oil and Household Hazardous Waste (IC-U)
1. Continue the implementation of the used oil inspection
program
2. Continue efforts to educate the public concerning the proper
disposal of automotive wastes
AR,
Page 13 of 24

Permit No. NCS000240
Year
2
Year
3
Year
4
Year
5
,.}'� ~
-ty7
3. Continue efforts to expand the number of facilities accepting�
oil for rec clin
jea
O' `used
4. Ensure availability of a local service to the general public forw ro er dis osal of household hazardous waste?�
•�
t'.'
M
Infiltration and Seepage IC -I
1. Continue efforts to investigate reported sewer leaks and
ensure they are repaired
��rl
_-
�No
+,
2. Continue to identify sewer leaks on a GIS map
014-1%
MWX
W
x:
3. Initiate efforts to reduce sewer leaks/overflows and lower fecal
coliform levels"
A ,frr
4. Identify areas where septic tank failures commonly occur and
initiate stream monitoringr
Industrial And Related Facilities (IN)
Inspection(IN-1)
1. Continue the implementation of the inspection program and
trainingImili
rocedures
,
k
Sim"
w
-,..
2. Continue the coordination of inspection activities between other"
City and County agencies CATIE
3. Enhance efforts to identify and prioritize facilities for inspection
ter;
4. Enhance efforts to educate and inform local industry of
aeeropriate storm water runoff controls
='
Monitoring IN-M
1. Continue the implementation of the monitoring procedures�,.
developed in the firstpermit term
.'-
';��
ut
2. Enhance efforts to identify and eliminate pollution sources
_ `..
E
NO
3. Enhance GIS capabilities for identifying chronic polluters
Construction Sites (CS)
Plan Review CS-P
1. Continue efforts to review and revise ordinances as necessa��
-
2. Continue to work with the Land Development Council on single",
family erosion control plans
a
"
BMP Requirements CS-B
1. Continue to modify and revise the Land Development
Standards Manual
Site Inspections CS -I
1. Continue administration and enforcement of erosion control
ordinances
:`'f
�; U
N
':
Page 14 of 24

Permit No. NCS000240
Year
1
Year
2
Year
3
Year
4
Year
5
�k�'"
2. Continue trainingefforts for Cityand Count site inspectors
.' .'. ri
1
3. Increase awareness among contractors and the general public
4. Develop an action plan for the implementation of a proactive
sediment and erosion control progmrri?
5. Utilize water quality monitoring data to target problem basins
for more intensive inspection
,
6. Ensure consistent enforcement of erosion control ordinances
Site Operator Education CS-E
1. Investigate the establishment of a licensing program
2. Continue education efforts for plan preparers
�
, NO
91
Public Education And Involvement (ED)
Education Plan ED-P
1. Com fete the development of an Education Plan
rt
2 Submit proposed plan to DWO for approval
3. Implement the plan.
This space is intentionally left blank.
Page 15 of 24

Permit No. NCS000240
PART IV STANDARD CONDITIONS
SECTION A: COMPLIANCE AND LIABILITY
Duty to Comply
The City of Charlotte must comply with all conditions of this permit. Any permit
noncompliance constitutes a violation of the Clean Water Act and is grounds for enforcement
action; for permit termination, revocation and reissuance, or modification; or denial of permit
coverage upon renewal application.
a. The permittee shall comply with standards or prohibitions established under section
307(a) of the Clean Water Act for toxic pollutants within the time provided in the
regulations that establish these standards or prohibitions, even if the permit has not yet
been modified to incorporate the requirement.
b. The Clean Water Act provides that any person who violates a permit condition is subject
to a civil penalty not to exceed $25,000 per day for each violation. Any person who
negligently violates any permit condition is subject to criminal penalties of $2,500 to
$25,000 per day of violation, or imprisonment for not more than 1 year, or both. Any
person who knowingly violates permit conditions is subject to criminal penalties of
$5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or
both. Also, any person who violates a permit condition may be assessed an
administrative penalty not to exceed $10,000 per violation with the maximum amount not
to exceed $125,000, [Ref: Section 309 of the Federal Act 33 USC 1319 and 40 CFR
122.41(a).]
Under state law, a daily civil penalty of not more than ten thousand dollars ($10,000) per
violation may be assessed against any person who violates or fails to act in accordance
with the terms, conditions, or requirements of a permit. [Ref: North Carolina General
Statutes 143-215.6A]
d. Any person may be assessed an administrative penalty by the Director for violating
section 301, 302, 306, 307, 308, 318, or 405 of the Act, or any permit condition or
limitation implementing any of such sections in a permit issued under section 402 of the
Act. Administrative penalties for Class 1 violations are not to exceed $10,000 per
violation, with the maximum amount of any Class I penalty assessed not to exceed
$25,000. Penalties for Class 11 violations are not to exceed $10,000 per day for each day
during which the violation continues, with the maximum amount of any Class Il penalty
not to exceed $125,000.
Page 16 of 24

Permit No. NCS000240
2. Duty to Mitigate
The City of Charlotte shall take all reasonable steps to minimize or prevent any discharge in
violation of this permit which has a reasonable likelihood of adversely affecting human health or
the environment.
3. Civil and Criminal Liability
Except as provided in Part IV, Section B, Paragraph 3 of this permit regarding bypassing of
stormwater control facilities, nothing in this permit shall be construed to relieve the permittee
from any responsibilities, liabilities, or penalties for noncompliance pursuant to NCGS 143-215.3,
143-215.6A, 143-215.6B, 143-215.6C or Section 309 of the Federal Act, 33 USC 1319.
Furthermore, the permittee is responsible for consequential damages, such as fish kills, even
though the responsibility for effective compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve
the permittee from any responsibilities, liabilities, or penalties'to which the permittee is or may
be subject to under NCGS 143-215.75 et seq. or Section 311 of the Federal Act, 33 USC 1321.
5. Property Rights
The issuance of this permit does not convey any property rights in either real or personal
property, or any exclusive privileges, nor does it authorize any injury to private property or any
invasion of personal rights, nor any infringement of Federal, State or local laws or regulations.
6. Severability
The provisions of this permit are severable, and if any provision of this permit, or the application
of any provision of this permit to any circumstances, is held invalid, the application of such
provision to other circumstances, and the remainder of this permit, shall not be affected thereby.
7. Duty to Provide Information
The permittee shall furnish to the Director, within a reasonable time, any information which the
Director may request to determine whether cause exists for modifying, revoking and reissuing, or
terminating the coverage issued pursuant to this permit or to determine compliance with this
permit. The permittee shall also furnish to the Director upon request, copies of records required
to be kept by this permit.
8. Penalties for Tampering
The Clean Water Act provides that any person who falsifies, tampers with, or knowingly renders
inaccurate, any monitoring device or method required to be maintained under this permit shall,
upon conviction, be punished by a fine of not more than $10,000 per violation, or by
imprisonment for not more than two years per violation, or by both. If a conviction of a person is
Page 17 of 24

Permit No. NCS000240
for a violation committed after a first conviction of such person under this paragraph, punishment
is a fine of not more that $20,000 per day of violation, or by imprisonment of not more than 4
years, or both.
9. Penalties for Falsification of Reports
The Clean Water Act provides that any person who knowingly makes any false statement,
representation, or certification in any record or other document submitted or required to be
maintained under this permit, including monitoring reports or reports of compliance or
noncompliance shall, upon conviction, be punished by a fine of not more than $10,000 per
violation, or by imprisonment for not more than two years per violation, or by both.
10. Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The notification of
planned changes or anticipated noncompliance does not stay any permit condition.
SECTION B: OPERATION AND MAINTENANCE OF POLLUTION CONTROLS
I. Proper Operation and Maintenance
The permittee shall at all times properly operate and maintain all facilities and systems of
treatment and control (and related appurtenances) which are -owned and operated by the
permittee to achieve compliance with the conditions of this permit. Proper operation and
maintenance also includes adequate laboratory controls and appropriate quality assurance
procedures. This provision requires the operation of back-up or auxiliary facilities or similar
systems which are installed by a permittee only when the operation is necessary to achieve
compliance with the conditions of the permit.
2. Need to Halt or Reduce not a Defense
It shall not be a defense for a permittee in an enforcement action that it would have been
necessary to halt or reduce the permitted activity in order to maintain compliance with the
condition of this permit.
Page 18 of 24

Permit No. NCS000240
. SECTION C: MONITORING AND RECORDS
I. Representative Sampling
Stormwater samples collected and measurements taken as required herein shall be characteristic
of the volume and nature of the permitted discharge. Analytical stormwater sampling shall be
performed during a representative storm event. These samples shall be taken on a day and time
that is characteristic of the discharge. Where appropriate, all stormwater samples shall be taken
before the discharge joins or is diluted by any other waste stream, body of water, or substance.
Monitoring points as specified in this permit shall not be changed without notification to and
approval of the Director.
2. Flow Measurements
Where required, appropriate flow measurement devices and methods consistent with accepted
scientific practices shall be selected and used to ensure the accuracy and reliability of
measurements of the volume of monitored discharges.
3. Test Procedures
Test procedures for the analysis of pollutants shall conform to the EMC regulations published
pursuant to NCGS 143-215.63 et. seq, the Water and Air Quality Reporting Acts, and to
regulations published pursuant to Section 304(g), 33 USC 1314, of the Federal Water Pollution
Control Act, as Amended, and Regulation 40 CFR 136.
To meet the intent of the monitoring required by this permit, all test procedures must produce
minimum detection and reporting levels and all data generated must be reported down to the
minimum detection or lower reporting level of the procedure.
4. Inspection and Entry
The permittee shall allow the Director, or an authorized representative (including an authorized
contractor acting as a representative of the Director), or in the case of a facility which discharges
through a municipal separate storm sewer system, an authorized representative of a municipal
operator or the separate storm sewer system receiving the discharge, upon the presentation of
credentials and other documents as may be required by law, to;
Enter upon the permittee's premises where a regulated facility or activity is located or
conducted, or where records must be kept under the conditions of this permit;
b. Have access to and copy, at reasonable times, any records that must be kept under the
conditions of this permit;
Inspect at reasonable times any facilities, equipment (including monitoring and control
equipment), practices, or operations regulated or required under this permit; and
Page 19 of 24

Permit No. NCS000240
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or
as otherwise authorized by the Clean Water Act, any substances or parameters at any
location.
5. Availabiiity of Reports
Except for data determined to be confidential under NCGS 143-215.3(a)(2) or Section 308 of the
Federal Act, 33 USC 1318, all reports prepared in accordance with the terms of this permit shall
be available for public inspection at the offices of the Division of Water Quality As required by
the Act, analytical data shall not be considered confidential. Knowingly making any false
statement on any such report may result in the imposition of criminal penalties as provided for in
NCGS 143-215.613 or in Section 309 of the Federal Act.
This space intentionally left blank.
Page 20 of 24

Permit No. NCS000240
PART V LIMITATIONS REOPENER
The issuance of this permit does not prohibit the Director from reopening and modifying the permit,
revoking and reissuing the permit, or terminating the permit as allowed by the laws, rules, and
regulations contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the
North Carolina Administrative Code, Subchapter 2H .0100; and North Carolina General Statute 143-
215.1 et. al.
PART VI ADMINISTERING AND COMPLIANCE MONITORING FEE
REQUIREMENTS
The permittee must pay the administering and compliance monitoring fee within 30 (thirty) days after
being billed by the Division. Failure to pay the fee in timely manner in accordance with 15A NCAC 2H
.0105(b)(4) may cause this Division to initiate action to revoke the Certificate of Coverage.
PART VII DEFINITIONS
1. Act
See Clean Water Act.
2. Allowable Non-Stormwater Discharges
This permit regulates stormwater discharges. Non-stormwater discharges which shall be allowed
in the stormwater conveyance system are:
(a) All other discharges that are authorized by a non-stormwater NPDES permit.
(b) Uncontaminated groundwater, foundation drains, air -conditioner condensate without
added chemicals, springs, discharges of uncontaminated potable water, waterline and fire
hydrant flushings, water from footing drains, flows from riparian habitats and wetlands.
(c) Discharges resulting from fire -fighting training without chemical additives or from fire-
fighting.
Page 21 of 24

Permit No. NCS000240
3. Best Management Practices (BMPs)
Measures or practices used to reduce the amount of pollution entering surface waters. BMPs
may take the form of a process, activity, or physical structure.
4. Clean Water Act
The Federal Water Pollution Control Act, also known as the Clean Water Act (CWA), as
amended, 33 USC 1251, et. seq.
5. Division or DWQ
The Division of Water Quality, Department of Environment and Natural Resources.
6. Director
The Director of the Division of Water Quality, the permit issuing authority.
7. EMC
The North Carolina Environmental Management Commission.
8. Grab Sample
An individual sample collected instantaneously. Grab samples that will be directly analyzed or
qualitatively monitored must be taken within the first 30 minutes of discharge.
9. Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the Clean Water
Act.
10. Industrial Activity
For the purposes of this permit, industrial activities shall mean all industrial activities listed
defined in 40 CFR 122.26 with the exception of general roadway drainage, construction
activities, and borrow pits/waste piles.
11. MCDEP
Mecklenburg Department of Environmental Protection
12. Municipal Separate Storm Sewer System
A stormwater collection system within an incorporated area of local self-government such as a
city or town.
Page 22 of 24

Permit No. NCS000240
13. Outfall
The point of wastewater or stormwater discharge from a discrete conveyance system. See also
point source discharge.
14. Permittee
The owner or operator issued this permit. The City of Charlotte.
15. Point Source Discharge of Stormwater
Any discernible, confined and discrete conveyance including, but not specifically limited to, any
pipe, ditch, channel, tunnel, conduit, well, or discrete fissure from which stormwater is or may be
discharged to waters of the state.
16. Representative Storm Event
A storm event that measures greater than 0.1 inches of rainfall and that is preceded by at least 72
hours in which no storm event measuring greater than 0.1 inches has occurred. A single storm.
event may contain up to 10 consecutive hours of no precipitation. For example, if it rains for 2
hours without producing any collectable discharge, and then stops, a sample may be collected if a
rain producing a discharge begins again within the next 10 hours.
17. Section 313 Water Priority Chemical
A chemical or chemical category which:
Is listed in 40 CFR 372.65 pursuant to Section 313 of Title III of the Superfund
Amendments and Reauthorization Act (SARA) of 1986, also titled the Emergency
Planning and Community Right -to -Know Act of 1986;
b. Is present at or above threshold levels at a facility subject to SARA title III, Section 313
reporting requirements; and
That meet at least one of the following criteria:
(1) Is listed in appendix D of 40 CFR part 122 on either Table H (organic priority
pollutants), Table III (certain metals, cyanides, and phenols) or Table IV (certain
toxic pollutants and hazardous substances);
(2) is listed as a hazardous substance pursuant to section 311(b)(2)(A) of the CWA at
40 CFR 116.4; or
(3) Is a pollutant for which EPA has published acute or chronic water quality criteria.
Page 23 of 24

- - ns #L`IIIIII�1]
8. Severe Property Damage
Means substantial physical damage to property, damage to the control facilities which causes
them to become inoperable, or substantial and permanent loss of natural resources which can
reasonably be expected to occur in the absence of a bypass. Severe property damage does not
mean economic loss caused by delays in production.
19. Significant Spills
Includes, but is not limited to: releases of oil or hazardous substances in excess of reportable
quantities under section 311 of the Clean Water Act (Ref: 40 CFR 110.10 and CFR 117.21) or
section 102 of CERCLA (Ref: 40 CFR 302.4).
20. Stormwater Runoff
The flow of water which results from precipitation and which occurs immediately following
rainfall or as a result of snowmelt.
21. SWIM
Mecklenburg County's Surface Water Improvement and Management program.
22. Ten Year Design Storm
The maximum 24 hour precipitation event expected to be equaled or exceeded on the average
once in ten years. Design storm information can be found in the State of North Carolina Erosion
and Sediment Control Planning and Design Manual.
23. Toxic Pollutant
Any pollutant listed as toxic under Section 307(a)(1) of the Clean Water Act.
24. Upset
Means an exceptional incident in which there is unintentional and temporary noncompliance
with technology based permit limitations because of factors beyond the reasonable control of the
permittee. An upset does not include noncompliance to the extent caused by operational error,
improperly designed treatment or control facilities, inadequate treatment or control facilities, lack
of preventive maintenance, or careless or improper operation.
25. 25-year, 24 hour storm event
The maximum 24-hour precipitation event expected to be equaled or exceeded, on the average,
once in 25 years.
Page 24 of 24

State of North Carolina
Department of Environment
and Natural Resources
Division of Water Quality
James B. Hunt, Jr., Governor
Bill Holman, Secretary
Kerr T. Stevens, Director
Memorandum
LTW?W,A
IT 0
r
NCDENR
NORTH CAROLINA DEPARTMENT Or
ENVIRONMENT AND NATURAL RESOURCE5
February 14, 2000
To: Steve Jadlocki, City of Charlotte
Rusty Rozelle, Mecklenburg County DEP
Mike Mitchell, EPA
Rex Gleason, Mooresville Regional Office
Linda Sewall, Public Water 5uvpj V (DEH)
e . a
,
N.G. DF VI% our
W4WRONMEN'T', HEAL'I'r
0 M&TURAL RP;SoijR .r:
FEB 22 lacCt
From: Bradley Bennett
Subject: NPDES Stormwater Permit Renewal for City of Charlotte
MISION Of MVIPPM fiTAL NAXA[-Ei Eo
esntESViIIE PRIJNAl ArPr
Attached is the draft permit for the City of Charlotte's stormwater permit renewal. Comments
will be accepted through March 24 and the permit is scheduled to issue on April 10, 2000,
Questions or comments should be directed to Jeanette Powell, NCDENR DWQ, Stormwater and
General Permits Unit, 1617 Mail Service Center, Raleigh, NC 27699-1617. She may also be
reached via telephone at [phone], ext. 537 or e-mail [e-mail].
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled/ 10% post -consumer paper

STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT NO. NCS000240
TO DISCHARGE STORMWATER AND BORROW PIT WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provisions of North Carolina General Statute 143-215.I, other lawful standards
and regulations promulgated and adopted by the North Carolina Environmental Management
Commission, and the Federal Water Pollution Control Act, as amended,
The City of Charlotte
is hereby authorized to discharge stormwater from their municipal separate storm sewer system located:
Within the City of Charlotte
Mecklenburg County
to receiving waters within the Catawba and Yadkin -Pee Dee River basins in accordance with the
discharge limitations, monitoring requirements, and other conditions set forth in Parts I, 11,1I1, IV, V, VI
and V1I hereof.
This permit shall become effective'.
This permit and the authorization to discharge shall expire at midnight on YYYYYYYYYYYY.
Signed this day''''''�'Y.
for Kerr T. Stevens, Director
Division of Water Quality
By the Authority of the Environmental Management Commission

PART] PERMITTED ACTIVITIES....................................................................................................1
PART H MONITORING, CONTROLS, AND LIMITATIONS FOR PERMITTED DISCHARGES ......2
SECTION A COMMERCIAL AND RESIDENTIAL PROGRAM (CR)................................................................................2
1. Maintenance and Inspection Program(CR-M)..................................................................................................................2
2. New Development and Regional Master Planning(CR-MP).............................................................................................2
3. Streets (CR-RD)...................................................................................................................................................................3
4. Flood Control Structures and Retrofitting (CR-FC).........................................................................................................3
5. Pesticides and Fertilizers(CR-FP).......................................................................................................................................3
SECTION B ILLICIT CONNECTIONS AND IMPROPER DISPOSAL (IC).......................................................................4
1. Ordinances (IC-O)................................................................................................................................................................4
2. Field Screening(IC-S)...........................................................................................................................................................4
3. Follow Up Field Investigations (IC-F).................................................................................................................................5
4. Spill Response(IC-R)............... ................ 1.................... ,...................... ........5
5. Used Oil and Household Hazardous Waste (IC-U)............................................................................................................5
6. Infiltration and Seepage(IC-1) .............................................................................................................................................6
SECTION C INDUSTRIAL AND RELATED FACILITIES(IN)............................................................................................6
1. Inspection(IN-1)....................................................................................................................................................................6
2. Monitoring(IN-M)................................................................................................................................................................7
SECTION D CONSTRUCTION SITES(CS).............................................................................................................................7
I. Plan Review(CS-P).............................................................................................................. ......7
2. BMP Requirements (CS-B)................................. .....7
............................................................................................................
1. Site Inspections (CS-1)..........................................................................................................................................................7
2. Site Operator Education (CS-E)..........................................................................................................................................8
SECTION E PUBLIC EDUCATION AND INVOLVEMENT(ED)........................................................................................8
I. Education Plan (ED-P)..........................................................................................................................................................8
PART III OTHER REQUIREMENTS.................................................................................................9
SECTION A REPORTING AND RECORD KEEPING REQUIREMENTS.........................................................................9
1. Program Assessment.............................................................................................................................................................9
2. Monitoring Records.........................................................................................................................
3. Report Submittals.................................................................................................................................................................9
4. Recording Results................................................................................................................................................................10
5. Planned Changes....... .......................................................................................................................................................... 10
6. Anticipated Noncompliance................................................................................................................................................11
7. Twenty-four Hour Reporting.............................................................................................................................................11
8. Other Information............................................................................................................................................................... I I
SECTION B COMPLIANCE SCHEDULE............................................................................................................................11
1. Stormwater Program Implementation.............................................................................................................................. I I
PART IV STANDARD CONDITIONS..............................................................................................15

SECTION A COMPLIANCE AND LIABILITY................................................................. 15
1. Duty to Comply...................................................................................................................................................................15
2. Duty to Mitigate .......................... ................ .......... ............... ...................... ............. .................. 16
3. Civil and Criminal Liability...................................................................................................................... ...16
4. Oil and Hazardous Substance Liability.............................................................................................................................. 16
5. Property Rights ........................................... ...16
6. Severabilit).............. ................. ..................... .... ...... ....................................... ...16
7. Duty to Provide Information..............................................................................................................................................16
8. Penalties for Tampering.....................................................................................................................................................16
9. Penalties for Falsification of Reports................................................................................................................................. 17
10. Permit Actions.....................................................................................................................................................................17
SECTION B OPERATION AND MAINTENANCE OF POLLUTION CONTROLS.........................................................17
1. Proper Operation and Maintenance..................................................................................................................................17
2. Need to Halt or Reduce not a Defense...............................................................................................................................17
3. Bypassing of Stormwater Control Facilities......................................................................................................................17
SECTION C MONITORING AND RECORDS......................................................................................................................18
I. Representative Sampling.........................................................................................................................................................18
2. Flow Measurements............................................................................................................................................................18
3. Test Procedures...................................................................................................................................................................18
4. Inspection and Entry...........................................................................................................................................................19
5. Availability of Reports........................................................................................................................................................19
PART V LIMITATIONS REOPENER........................................................ .....................20
PART VI ADMINISTERING AND COMPLIANCE MONITORING FEE REQUIREMENTS .......... 20
PARTVII DEFINITIONS..................................................................................................................20

DRAF r
Permit No. NCS000240
PART I PERMITTED ACTIVITIES
During the period beginning on the effective date of the permit and lasting until expiration, the City of
Charlotte is authorized to discharge stormwater from the City's municipal separate storm sewer system
to receiving waters within the Catawba and Yadkin -Pee Dee River basins.
All discharges authorized herein shall be adequately treated and managed in accordance with the terms
and conditions of this permit. Any other point source discharge to surface waters of the state is
prohibited unless it is an allowable non-stormwater discharge or is covered by another permit,
authorization or approval.
This permit does not relieve the permittee from responsibility for compliance with any other applicable
federal, state, or local law, rule, standard, ordinance, order, judgment, or decree.
Page I of 23

DRAFT
Permit No. NCS000240
PART II MONITORING, CONTROLS, AND LIMITATIONS FOR
PERMITTED DISCHARGES
This permit constitutes the second permit term for this agency. The program activities contained herein
are intended to build upon the first permit term activities. The monitoring, controls and limitations
contained herein are in keeping with the January 2000 Municipal NPDES Storm Water Permit Renewal
Supplement submitted to DWQ by the City of Charlotte. This supplement proposes comprehensive
stormwater management activities for the second permit term and should be consulted for additional
information when interpreting the permit requirements contained herein.
SECTION A COMMERCIAL AND RESIDENTIAL PROGRAM (CR)
Objectives: 1) plan, design and construct appropriate structural controls for the control of pollution both
in developed areas and in areas facing new development, and 2) plan and implement appropriate
non-structural controls for the reduction of pollution to the maximum extent practicable.
I. Maintenance and Inspection Program (CR-M)
a. Conduct annual water quality training seminars for storm water maintenance and
inspection crews to provide information concerning practices necessary to reduce the
discharge of pollutants from the system.
b. Continue to upgrade inventory as improvements are made to drainage systems and new
development occurs. Charlotte completed an inventory of its storm drainage system
during the first permit term.
C. Establish and implement standardized procedures for inlet cleaning and channel
maintenance, which serve to enhance water quality.
d. Increase public involvement in storm drain stenciling activities through implementation
of the Education Plan (ED-P) (year 1).
e. Utilize G1S to identify problem areas for increased inspection/maintenance activities
(year 2).
f. Re-evaluate feasibility of developing a system inspection schedule (year 4).
2. New Development and Regional Master Planning (CR-MP)
a. Enhance as necessary the best management practice (BMP) design criteria contained in
the Charlotte -Mecklenburg Land Development Standards Manual.
b. Monitor and inspect BMPs identified during the first permit term.
C. Complete the BMP pilot study initiated during the first permit term.
d. Continue assessments of BMP pollutant removal effectiveness by reviewing and
summarizing inspection and monitoring data collected from b and c above.
C. Continue coordination with Mecklenburg County's Surface Water Improvement and
Management (SWIM) program activities.
f. Utilize modeling data, water quality trend assessments, cost/benefit information, and
BMP pollutant removal data collected during pilot studies and inspection/ monitoring
activities to develop a feasibility analysis to support the investigation of the establishment
of structural BMP requirements for new developments (year 2).
Page 2 of 23

DRAFT
Permit No. NCS000240
g. Develop and implement an Action Plan to investigate the establishment of structural
BMP requirements for new development (year 3).
3. Streets (CR-RD)
a. Coordinate with the City Department of Transportation to promote maintenance and
construction activities that will have the least possible negative impact to water quality.
b. Coordinate with the N.C. Department of Transportation to reduce negative water quality
impacts from roadway construction.
4. Flood Control Structures and Retrofitting (CR-FC)
a. Continue use of the Storm Water Pollution Control capital program.
b. Continue the coordination of flood control and channel improvement projects with water
quality improvement activities to promote mutual benefits and improve water quality
conditions,
C. Continue the coordination of the construction and management of the greenway system
with water quality enhancement and flood control activities to promote mutual benefits
and improve water quality conditions.
d. Coordinate with the County to establish similar criteria for major channel improvement
projects (year 2).
5. Pesticides and Fertilizers (CR-FP)
a. Continue public education efforts initiated during the first permit term through the
implementation of the Education Plan (ED-P).
b. Continue to promote the use of 1PM (Integrated Pest Management) in City and County
application practices.
C. Continue educational efforts for City and County applicators (ongoing). Evaluate
Charlotte and Mecklenburg County's handling and application methods and implement
recommended improvements. Conduct annual training seminars will be for the City's
applicators to ensure compliance with established application protocol to prevent negative
water quality impacts.
d. Continue annual monitoring through instream storm water monitoring efforts (see Field
Screening below) to gauge the success of program efforts.
Page 3 of 23

DRAFT
Permit No. NCS000240
SECTION B ILLICIT CONNECTIONS AND IMPROPER DISPOSAL (IC)
Objective: Prohibit the discharge of non -storm water to the municipal separate storm drainage system,
including surface watersystems.
1. Ordinances (IC-O)
a. Continue enforcement of Charlotte's Storm Water Pollution Control Ordinance
developed during the first permit term.
b. Initiate measures through implementation of the Education Plan (ED-P) to reduce non-
compliance through improved public awareness and education.
2. Field Screening (IC-S)
Continue the implementation of field screening measures developed during the first
permit term which includes ambient (chemical and physical analyses), biological
(macroinvertebrates and fish) and instream storm water monitoring activities to
characterize general water quality conditions and identify pollution sources (ongoing).
This monitoring will include:
quarterly stream monitoring during ambient flow conditions at 25 sites for the
following parameters: alkalinity, total phosphorus, BOD, TKN, NH,, NO,, NO,,
total solids, turbidity, fecal coli form, pH, dissolved oxygen, temperature, and
conductivity; VOCs as well as toxic and mineral metals will be analyzed annually
at all 25 stream sites
benthic macroi n vertebrate sampling at 44 stream sites; sampling will be
performed annually at some sites and on a 3-year rotation at others
fish community analysis on a 5-year rotation at the 44 benthic sites
b. Use chemical and physical data from ambient monitoring activities and data collected
from benthic sampling efforts to calculate a quarterly Water Quality Index Rating
indicating general water quality conditions by basin.
C. Produce a color coded map to display this rating by basin on a scale of 0 to 100.
d. Use data from the fish community analysis in a separate rating system to estimate water
quality conditions.
e. Use rating systems to identify water quality problem areas for additional monitoring and
follow up.
f. Perform automatic follow up to identify and eliminate pollution where City "Watch" and
"Action" levels have been exceeded.
g. Continue instream stormwater monitoring activities initiated during the first permit term
including quarterly sampling activities for the following parameters: conductivity,
filterable solids, suspended solids, COD, oil & grease, copper, iron, manganese, zinc,
toxic metals as well as all analyses included in ambient monitoring. VOCs,
semivolatiles, pesticides, PCBs and acid herbicides will be monitored annually.
h. Use instream monitoring to measure nonpoint source pollutant loads in the major streams
draining Charlotte and to initiate efforts to identify the sources of these pollutants for
possible corrective actions.
Page 4 of 23

I)RAFT
Permit No. NCS000240
i. Perform monitoring at six (6) stream sites during representative rain events utilizing
automated sampling equipment
j. Automated grab and time weighted composite samples will be collected at each stream
site for all parameters. Fecal coliform and oil & grease samples will be collected
manually.
k. Composite samples will be manually converted to flow weighted samples using USGS
flow data collected at each of the six (6) stream sites.
1. Continue to utilize GIS to display water quality conditions and to identify water quality
problem areas. GIS mapping will be utilized to identify the locations of service requests,
spills, notices of violations and inspection activities.
M. Use GIS data along with the color coded Water Quality Rating map to identify problem
areas for initiation of follow-up activities.
n. Develop and initiate efforts to ensure that water quality data and information is readily
available to the general public in an understandable format (year 1).
3. Follow Up Field Investigations (IC-F)
a. Continue the implementation of follow up procedures developed under IC-S. The "Field
Screening Program" and established"Watch" and "Action" levels shall serve as a trigger
for the initiation of these follow-up activities to accurately identify and eliminate
pollution sources.
b. Continue to be implement the standardized procedures for responding to citizen requests
for service developed under IC-S.
C. Implement short term monitoring efforts to enhance the effectiveness of ambient
monitoring activities at identifying pollution sources. This short term monitoring shall be
initiated as part of follow-up investigation efforts to identify pollution sources and will
include intensive monitoring for specific problem parameters in well defined areas.
4. Spill Response (IC-R)
a. Continue the implementation of the spill response procedures developed during the first
permit term, including providing technical assistance to HAZMAT during emergency
situations to prevent the discharge of pollutants to the storm sewer system.
b. Continue coordination with HAZMAT and other spill responders.
C. Utilize GIS to map spill locations and identify chronic problem areas. Initiate efforts to
eliminate/reduce spills in these problem areas (year 1).
5. Used Oil and Household Hazardous Waste (IC-U)
a. Continue the implementation of the used oil inspection program developed during the
first permit term. This shall include the inspection of facilities receiving used oil to
ensure proper handling and disposal.
b. Continue efforts through implementation of the Education Plan (ED-P) to educate the
public concerning the proper handling and disposal of used oil and other automotive
wastes. This will include the development and distribution of brochures and other print
media to inform the public of methods for the proper collection of used oil and the
locations of facilities which will accept the oil for recycling.
Page 5 of 23

DRAFT
Permit No. NCS000240
C. Continue efforts to expand the number of facilities accepting used oil for recycling from
the general public. Ensure proper handling and disposal of used oil at these facilities
through a periodic inspection program.
d. Ensure availability of a local service to the general public for proper disposal of
household hazardous waste.
6. Infiltration and Seepage (IC-1)
a. Continue efforts initiated under IC-S to investigate reported sewer leaks to ensure that
these leaks are repaired and actions are taken to prevent future leaks.
b. Continue to identify sewer leaks on a GIS map.
C. Review fecal coliform data generated through ambient monitoring activities and identify
areas with recurring elevated bacteria counts. Review GIS maps and identify areas with
chronic sewer overflows. Initiate efforts to reduce sewer leaks/overflows and lower fecal
coliform levels.
d. Coordinate with the Mecklenburg County Health Department to identify areas where
septic tank failures commonly occur due to soil types and the age of systems or based off
a past history of failures. Initiate short term stream monitoring efforts in these areas to
identify elevated fecal coliform levels and eliminate pollution sources (year 2).
SECTION C INDUSTRIAL AND RELATED FACILITIES (1N)
Objectives: 1) Cooperate with the State and other enforcement agencies to reduce pollution from such
facilities to the maxima nt extent practicable. 2) Eliminate improper disposal and illicit connections.
1. Inspection (IN -I)
a. Continue the implementation of the inspection program and training procedures
developed during the first permit term. This shall include the inspection of suspected
problem facilities and the completion of the necessary follow-up activities to ensure the
elimination of identified pollution sources.
b. Continue the coordination of inspection activities between other City and County
agencies through the continued use and enhancement of the computer database (CATIE)
developed during the first permit term.
C. Enhance efforts to identify and prioritize facilities for inspection (year 1).
d. Enhance efforts through implementation of the Education Plan (ED-P) to educate and
inform local industry of appropriate storm water runoff controls (year 1).
Page 6 of 23

DRAFT
Permit No. NCS000240
2. Monitoring (IN-M)
a. Continue implementation of the monitoring procedures developed in the first permit term.
This shall include the monitoring of identified problem facilities for select parameters.
b. Enhance efforts to eliminate pollution sources identified through monitoring efforts.
C. Enhance GIS capabilities for identifying chronic polluters (year 1).
SECTION D CONSTRUCTION SITES (CS)
1. Plan Review (CS-P)
a. Perform reviews of erosion control plans to ensure compliance with the NPDES general
permit for Construction Site Activities and other applicable land development
requirements.
b. Continue efforts to review and revise ordinances as necessary.
C. Continue to work with the Land Development Council to develop requirements for single
family erosion control plans.
2. BMP Requirements (CS-B)
Continue to modify and revise the Land Development Standards Manual to require a
higher level of performance measures as necessary to improve erosion control and reduce
sedimentation.
3. Site Inspections (CS-1)
a. Continue administration and enforcement of erosion control ordinances by the City of
Charlotte Land Development Division.
b. Continue training efforts for City and County site inspectors developed during the first
permit term. This training shall include a summary of the water quality impacts from
sedimentation and the steps necessary to minimize these impacts.
c. Implement the Education Plan (ED-P) to increase awareness among contractors and the
ucner.d public (year 1).
d. Develop an action plan for the implementation of a proactive sediment and erosion
control program focused on increased inspections and effective communication with
grading contractors to minimize poor land development activities which result in erosion
and sediment problems. The focus shall be on the prevention of erosion problems (year
2).
C. Utilize water quality monitoring data provided by MCDEP to target problem basins for
more intensive inspection and enforcement (year 2).
f. Ensure consistent enforcement of erosion control ordinances.
Page 7 of 23

DRAFT
Permit No. NCS000240
4. Site Operator Education (CS-E)
a. Implement procedures to educate construction site operators on the source, controls, and
impacts of construction site pollution runoff.
b. Investigate the establishment of a licensing program which would require basic education
concerning erosion control and a demonstration of knowledge and competency prior to
the issuance of a license to conduct land disturbing activities in Charlotte (year 3).
C. Continue education efforts developed during the first permit term for plan preparers
through implementation of the Education Plan (ED-P).
SECTION E PUBLIC EDUCATION AND INVOLVEMENT (ED)
1. Education Plan (ED-P)
a. Develop a plan to: 1)educate the public concerning water quality conditions/problems,
and 2) involve the public in efforts to maintain and restore water quality fulfill the
objectives of the program.
b. Complete the development of a proposed Education Plan (year 1).
C. Submit the proposed Education Plan to DWQ for approval (year 1).
d. Implement the Education Plan after approval (year 2 and ongoing).
e. The proposed Education Plan shall include, at a minimum, the following components:
- Stormdrain Stenciling Program
- Adopt -A -Stream Program
- Pesticides, Herbicides and Fertilizers Program
- Illicit Connections and Improper Disposal Program
- Used Oil and Household Hazardous Waste Program
- Industrial Facilities Program
- Construction Site Erosion Program
Page 8 of 23

DRAFT
Permit No. NCS000240
PART III. OTHER REQUIREMENTS
SECTION A REPORTING AND RECORD KEEPING REQUIREMENTS
1. Program Assessment
a. The permittee shall provide DWQ with an annual report consisting of a program
summary and assessment. The report shall include the status of each component in Part
1I of this permit, proposed changes to the stormwater management program or
implementation schedule, a summary of illicit connection and illegal dumping reports and
inspections, identification of water quality improvement or degradation, and successes,
failures and milestones/accomplishments of the program.
b. The annual report shall be submitted to DWQ no later than August 31 of each year. The
annual assessment report shall cover the period from July 1 through June 30 of each year.
The permittee shall maintain a copy of each annual program assessment report on file for
a period of five years.
2. Monitoring Records
The permittee shall retain records of all monitoring information, including all calibration and
maintenance records and all original strip chart recordings for continuous monitoring
instrumentation, and copies of all reports required by this permit for a period of at least 5 years
from the date of the sample, measurement, report or application. This period may be extended
by request of the Director at any time.
3. Report Submittals
Duplicate signed copies of all reports required herein, shall be submitted to the following
address:
Division of Water Quality
Water Quality Section
Stormwater and General Permits Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
b. All applications, reports, or information submitted to DWQ shall be signed by a principal
executive officer, ranking elected official or duly authorized representative. A person is a
duly authorized representative only if:
(i) The authorization is made in writing by a principal executive officer or ranking
elected official;
Page 9 of 23

DRAFT
Permit No. NCS000240
(ii) The authorization specified either an individual or a position having responsibility
for the overall operation of a regulated facility or activity or an individual or
position having overall responsibility for environmental/stormwater matters; and
(iii) The written authorization is submitted to the Director.
Any person signing a document under paragraphs a. or b. of this section shall make the
following certification:
I certify, under penalty of law, that this document and all attachments were prepared
under my direction or supervision in accordance with a system designed to assure that
qualified personnel properly gather and evaluate the information submitted. Based on my
inquiry of the person or persons who manage the system, or those persons directly
responsible for gathering the information, the information submitted is, to the best of my
knowledge and belief, true, accurate, and complete. I am aware that there are significant
penalties for submitting false information, including the possibility of fines and
imprisonment for knowing violations."
4. Recording Results
For each measurement, sample, inspection or maintenance activity performed or collected
pursuant to the requirements of this permit, the permittee shall record the following information
a. The date, exact place, and time of sampling, measurements, inspection or maintenance
activity;
b. The individual(s) who performed the sampling, measurements, inspection or maintenance
activity;
The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
C. The analytical techniques or methods used; and
The results of such analyses.
5. Planned Changes
The permittee shall give notice to the Director as soon as possible of any planned changes which
could significantly alter the nature or quantity of pollutants discharged. This notification
requirement includes pollutants which are not specifically listed in the permit or subject to
notification requirements under 40 CFR Part 122.42 (a).
b. Anticipated Noncompliance
Page 10 of 23

DRAFT
Permit No, NCS000240
The permittee shall give notice to the Director as soon as possible of any planned changes which
may result in noncompliance with the permit requirements.
7. Twenty-four Hour Reporting
The permittee shall report to the central office or the appropriate regional office any
noncompliance which may endanger health or the environment. Any information shall be
provided orally within 24 hours from the time the.permittee became aware of the circumstances.
A written submission shall also be provided within 5 days of the time the permittee becomes
aware of the circumstances.
The written submission shall contain a description of the noncompliance, and its causes; the
period of noncompliance, including exact dates and times, and if the noncompliance has not been
corrected, the anticipated time compliance is expected to continue; and steps taken or planned to
reduce, eliminate, and prevent reoccurrence of the noncompliance.
The Director may waive the written report on a case -by -case basis if the oral report has been
received within 24 hours.
8. Other Information
Where the permittee becomes aware that it failed to submit any relevant facts in applying to be
covered under this permit or in any report to the Director, it shall promptly submit such facts or
information.
SECTION B COMPLIANCE SCHEDULE
1. Stormwater Program Implementation
The City of Charlotte may modify the following stormwater management program
implementation schedule through the annual reporting process.
This space is intentionally left blank.
Page I 1 of 24

DRAFT
Permit No. NCS000240
Commercial & Residential Program (CR)
Maintenance and Inspection Program (CR-M)
1. Annual W Q trainin for storm water maintenance crews
2. Upgrade inventory to drainage systems
3. Establish and implement procedures for inlet cleaning and
channel maintenance
4. Increase public involvement in storm drain stenciling through
the Education Plan
5. Utilize GIS to identify problem areas for increased IN activities
6. Re-evaluate feasibility of developing a system inspection
schedule
New Development and Regional Master Planning (CR-MP)
1. Enhance BMP design criteria
2. Monitor and inspect BMPs installed during the first permit term
3. Complete the BMP pilot study initiated during the first permit
term
4. Continue assessments of BMP 2ollutant removal effectiveness
5. Continue coordination with Mecklenburg County's SWIM
program activities
6. Develop a feasibility analysis for the establishment of structural
BMP requirements
7. Develop and implement an Action Plan in response to the
feasibility analysis
Streets (CR-R ) _
1. Continue coordination with the City DOT to promote
maintenance and construction activities
2. Coordinate with NCDOT to reduce negative WQ impacts from
roadway construction
Flood Control Structures and retrofitting (CR-FC)
1. Continue use of the Storm Water Pollution Control capital
program _
2. Continue the coordination of flood control -and channel
improvement projects
3. Continue the coordination of the construction and management
of the greenway system
4. Coordinate with the County to establish similar criteria for major
channel improvement projects
Year
1
Year
2
Year
3
Year i
4
Year
5
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Page 12 of 24

DRAFT
Permit No. NCS000240
Year
1
Year
2
Year
3
Year
4
Year
5
Pesticides and Fertilizers CR-FP
1. Continue public education efforts through the Education Plan,�s
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2. Continue to promote the use of IPM in City and County
application practicesPO
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3. Continue education efforts for City and County applicators
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4. Continue annual monitoring through instream storm water`"'`�
monitoring efforts
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Illicit Connections And Improper Disposal (IC)
Ordinances(IC-0)
1. Continue enforcement activities initiated during the first permit"
term
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2. Initiate measures to reduce non-compliance through improved:.`,'
ublic awareness
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OWN
Field Screenin IC-S
1. Continue the implementation of field screening measures
developed duriEq the first permit term
2. Continue to utilize GIS to display WQ conditions and identify
problem areas
3. Develop and initiate efforts to ensure that WQ data and
information is available to the general_public__
4. Enhance the Adopt -A -Stream activities developed during the
first permit term'
Ar
Follow Ue field Investigations IC-F
1. Continue the implementation of follow up procedures
developed duringthe first permit term
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2. Implement short term monitoring efforts to enhance follow up
efforts
Spill Response IC-R
1. Continue the implementation of the spill response erocedures
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2. Continue coordination with HAZMAT and others ill responders
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3. Utilize GIS to map spill locations and identify chronic problem
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Used Oil and Household Hazardous Waste IC-U
1. Continue the p implementation of the used oil inspection
program
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2. Continue efforts to educate the public concerning the proper
dis osal of automotive wastes
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Page 13 of 24

DRAFT
Permit No. NCS000240
Year
1
Year
2
Year
3
Year
4 1
Year
5
3. Continue efforts to expand the number of facilities accepting
used oil for recycling
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4. Ensure availability of a local service to the general public for
proper disposal of HHW
Infiltration and Seepage(IC-1)
1. Continue efforts to investigate reported sewer leaks and
ensure the are repaired
2. Continue to identify sewer leaks on a GIS ma
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WW
3. initiate efforts to reduce sewer leaks/overflows and lower fecal
levels
I; MINOilcoliform
.
4. Identify areas where septic tank failures commonly occur and
initiate stream monitoringr
'
Industrial And Related Facilities (IN)
Inspection IN-1)
1. Continue the implementation of the inspection program and
training procedures
2. Continue the coordination of inspection activities between other
Cit and Count a encies CATIE
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3. Enhance efforts to identifyand rioritize facilities for inspection
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4. Enhance efforts to educate and inform local industry of
appropriate storm water runoff controls
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Monitoring IN-M
1. Continue the implementation of the monitoring procedures
developed in the first permit term
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2. Enhance efforts to identif and eliminate pollution sources
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3. Enhance GIS capabilities for identifying chronic 2olluters
Construction Sites (CS)
Plan Review CS-P
1. Continue efforts to review and revise ordinances as necessa
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2. Continue to work with the Land Development Council on single
family erosion control plans�s
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BMP Requirements CS-B
1. Continue to modify and revise the Land Development
Standards Manual
Site Inspections(CS-1)
1. Continue administration and enforcement of erosion control§gM,
ordinances
'
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Page 14 of 24

DRAFT
Permit No. NCS000240
Year
1
Year
2
Year
3
Year
44
Year
(
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[�(`.Y�S5
2. Continue training efforts for City and County site inspectors
3. Increase awareness arnong contractors and thegeneral public
4. Develop an action plan for the implementation of a proactive'
sediment and erosion control program
5. Utilize WO monitoring data to target problem basins for more
intensive inspection
r :Ftix
6. Ensure consistent enforcement of erosion control ordinances
Site Operator Education CS-E
1. Investigate the establishment of a licensing program
2. Continue education efforts for plan preparers
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Public Education And Involvement (ED)
Education Plan ED-P
1. Complete the development of an Education Plan
2 Submit proposed plan to DWQ for approval;
3. Implement the plan
Page 15 of 24

DRAFT
Permit No. NCS000240
PART IV STANDARD CONDITIONS
SECTION A COMPLIANCE AND LIABILITY
I. Duty to Comply
The City of Charlotte must comply with all conditions of this permit. Any permit
noncompliance constitutes a violation of the Clean Water Act and is grounds for enforcement
action; for permit termination, revocation and reissuance, or modification; or denial of permit
coverage upon renewal application.
a. The permittee shall comply with standards or prohibitions established under section
307(a) of the Clean Water Act for toxic pollutants within the time provided in the
regulations that establish these standards or prohibitions, even if the permit has not yet
been modified to incorporate the requirement.
b. The Clean Water Act provides that any person who violates a permit condition is subject
to a civil penalty not to exceed $25,000 per day for each violation. Any person who
negligently violates any permit condition is subject to criminal penalties of $2,500 to
$25,000 per day of violation, or imprisonment for not more than I year, or both. Any
person who knowingly violates permit conditions is subject to criminal penalties of
$5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or
both. Also, any person who violates a permit condition may be assessed an
administrative penalty not to exceed $10,000 per violation with the maximum amount not
to exceed $125,000. [Ref: Section 309 of the Federal Act 33 USC 1319 and 40 CFR
122.41(a)]
Under state law, a daily civil penalty of not more than ten thousand dollars ($10,000) per
violation may be assessed against any person who violates or fails to act in accordance
with the terms, conditions, or requirements of a permit. [Ref: North Carolina General
Statutes 143-215.6A]
d. Any person may be assessed an administrative penalty by the Director for violating
section 301, 302, 306, 307, 308, 318, or 405 of the Act, or any permit condition or
limitation implementing any of such sections in a permit issued under section 402 of the
Act. Administrative penalties for Class l violations are not to exceed $10,000 per
violation, with the maximum amount of any Class I penalty assessed not to exceed
$25,000. Penalties for Class Il violations are not to exceed $10,000 per day for each day
during which the violation continues, with the maximum amount of any Class II penalty
not to exceed $125,000.
Page 16 of 24

DRAhT Permit No. NCS000240
2. Duty to Mitigate
The City of Charlotte shall take all reasonable steps to minimize or prevent any discharge in
violation of this permit which has a reasonable likelihood of adversely affecting human health or
the environment.
3. Civil and Criminal Liability
Except as provided in Part IV, Section B, Paragraph 3 of this permit regarding bypassing of
stormwater control facilities, nothing in this permit shall be construed to relieve the permittee
from any responsibilities, liabilities, or penalties for noncompliance pursuant to NCGS 143-215.3,
143-215.6A, 143-215.613, 143-215.6C or Section 309 of the Federal Act, 33 USC 1319.
Furthermore, the permittee is responsible for consequential damages, such as fish kills, even
though the responsibility for effective compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve
the permittee from any responsibilities, liabilities, or penalties to which the permittee is or may
be subject to under NCGS 143-215.75 et seq. or Section 311 of the Federal Act, 33 USC 1321.
S. Property Rights
The issuance of this permit does not convey any property rights in either real or personal
property, or any exclusive privileges, nor does it authorize any injury to private property or any
invasion of personal rights, nor any infringement of Federal, State or local laws or regulations.
6. Severability
The provisions of this permit are severable, and if any provision of this permit, or the application
of any provision of this permit to any circumstances, is held invalid, the application of such
provision to other circumstances, and the remainder of this permit, shall not be affected thereby.
7. Duty to Provide Information
The permittee shall furnish to the Director, within a reasonable time, any information which the
Director may request to determine whether cause exists for modifying, revoking and reissuing, or
terminating the coverage issued pursuant to this permit or to determine compliance with this
permit. The permittee shall also furnish to the Director upon request, copies of records required
to be kept by this permit.
8. Penalties for Tampering
The Clean Water Act provides that any person who falsifies, tampers with, or knowingly renders
inaccurate, any monitoring device or method required to be maintained under this permit shall,
upon conviction, be punished by a fine of not more than $10,000 per violation, or by
imprisonment for not more than two years per violation, or by both. If a conviction of a person is
Page 17 of 24

DRAFT
Permit No. NCS000240
for a violation committed after a first conviction of such person under this paragraph, punishment
is a fine of not more that $20,000 per day of violation, or by imprisonment of not more than 4
years, or both.
9. Penalties for Falsification of Reports
The Clean Water Act provides that any person who knowingly makes any false statement,
representation, or certification in any record or other document submitted or required to be
maintained under this permit, including monitoring reports or -reports of compliance or
noncompliance shall, upon conviction, be punished by a fine of not more than $10,000 per
violation, or by imprisonment for not more than two years per violation, or by both.
10. Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The notification of
planned changes or anticipated noncompliance does not stay any permit condition.
SECTION B OPERATION AND MAINTENANCE OF POLLUTION CONTROLS
I. Proper Operation and Maintenance
The permittee shall at all times properly operate and maintain all facilities and systems of
treatment and control (and related appurtenances) which are installed or used by the permittee to
achieve compliance with the conditions of this permit. Proper operation and maintenance also
includes adequate laboratory controls and appropriate quality assurance procedures. This
provision requires the operation of back-up or auxiliary facilities or similar systems which are
installed by a permittee only when the operation is necessary to achieve compliance with the
conditions of the permit.
2. Need to Halt or Reduce not a Defense
It shall not be a defense for a permittee in an enforcement action that it would have been
necessary to halt or reduce the permitted activity in order to maintain compliance with the
condition of this permit.
3. Bypassing of Stormwater Control Facilities
Bypass is prohibited and the Director may take enforcement action against a permittee for
bypass unless:
Bypass was unavoidable to prevent loss of life, personal injury or severe property
damage; and
b. There were no feasible alternatives to the bypass, such as the use of auxiliary control
facilities, retention of stormwater or maintenance during normal periods of equipment
downtime or dry weather. This condition is not satisfied if adequate backup controls
Page 18 of 24

DRAFT Permit No. NCS000240
should have been installed in the exercise of reasonable engineering judgment to prevent
a bypass which occurred during normal periods of equipment downtime or preventive
maintenance; and
The permittee submitted notices as required under Part III, Section A of this permit.
The Director may approve an anticipated bypass, after considering its adverse effects, if the
Director determines that it will meet the three conditions listed above.
SECTION C MONITORING AND RECORDS
Representative Sampling
Samples collected and measurements taken, as required herein, shall be characteristic of the
volume and nature of the permitted discharge. Analytical sampling shall be performed during a
representative storm event. Samples shall be taken on a day and time that is characteristic of the
discharge. Where appropriate, all samples shall be taken before the discharge joins or is diluted
by any other waste stream, body of water, or substance. Monitoring points as specified in this
permit shall not be changed without notification to and approval of the Director.
2. Flow Measurements
Where required, appropriate flow measurement devices and methods consistent with accepted
scientific practices shall be selected and used to ensure the accuracy and reliability of
measurements of the volume of monitored discharges.
3. Test Procedures
Test procedures for the analysis of pollutants shall conform to the EMC regulations published
pursuant to NCGS 143-215.63 et. seq, the Water and Air Quality Reporting Acts, and to
regulations published pursuant to Section 304(g), 33 USC 1314, of the Federal Water Pollution
Control Act, as Amended, and Regulation 40 CFR 136.
To meet the intent of the monitoring required by this permit, all test procedures must produce
minimum detection and reporting levels and all data generated must be reported down to the
minimum detection or lower reporting level of the procedure.
Page 19 of 24

DRAFT
Permit No. NCS000240
4. Inspection and Entry
The permittee shall allow the Director, or an authorized representative (including an authorized
contractor acting as a representative of the Director), or in the case of a facility which discharges
through a municipal separate storm sewer system, an authorized representative of a municipal
operator or the separate storm sewer system receiving the discharge, upon the presentation of
credentials and other documents as may be required by law, to;
a. Enter upon the permittee's premises where a regulated facility or activity is located or
conducted, or where records must be kept under the conditions of this permit;
b. Have access to and copy, at reasonable times, any records that must be kept under the
conditions of this permit;
Inspect at reasonable times any facilities, equipment (including monitoring and control
equipment), practices, or operations regulated or required under this permit; and
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or
as otherwise authorized by the Clean Water Act, any substances or parameters at any
location.
5. Availability of Reports
Except for data determined to be confidential under NCGS 143-215.3(a)(2) or Section 308 of the
Federal Act, 33 USC 1318, all reports prepared in accordance with the terms of this permit shall
be available for public inspection at the offices of the Division of Water Quality As required by
the Act, analytical data shall not be considered confidential. Knowingly making any false
statement on any such report may result in the imposition of criminal penalties as provided for in
NCGS 143-215.6B or in Section 309 of the Federal Act.
This space intentionally left blank.
Page 20 of 24

DRAFT
Permit No. NCS000240
PART V LIMITATIONS REOPENER
The issuance of this permit does not prohibit the Director from reopening and modifying the permit,
revoking and reissuing the permit, or terminating the permit as allowed by the laws, rules, and
regulations contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the
North Carolina Administrative Code, Subchapter 2H .0100; and North Carolina General Statute 143-
215.1 et. al.
PART VI ADMINISTERING AND COMPLIANCE MONITORING FEE
REQUIREMENTS
The permittee must pay the administering and compliance monitoring fee within 30 (thirty) days after
being billed by the Division. Failure to pay the fee in timely manner in accordance with 15A NCAC.2H
.0105(b)(4) may cause this Division to initiate action to revoke the Certificate of Coverage.
PART VII DEFINITIONS
1. Act
See Clean Water Act.
2. Allowable Non-Stormwater Dischar es
This permit regulates stormwater discharges. Non-stormwater discharges which shall be allowed
in the stormwater conveyance system are:
(a) All other discharges that are authorized by a non-stormwater NPDES permit.
(b) Uncontaminated groundwater, foundation drains, air -conditioner condensate without
added chemicals, springs, discharges of uncontaminated potable water, waterline and fire
hydrant flushings, water from footing drains, flows from riparian habitats and wetlands.
(c) Discharges resulting from fire -fighting training without chemical additives or from fire-
fighting.
3. Best Management Practices (BMPs}
Measures or practices used to reduce the amount of pollution entering surface waters. BMPs
may take the form of a process, activity, or physical structure.
Page 21 of 24

11-7:7:VS-1
Permit No. NCS000240
4. Bypass
A bypass is the known diversion of stormwater or wastewater from any portion of a control
facility, including the collection system, which is not a designed or established operating mode
for the facility.
5. Clean Water Act
The Federal Water Pollution Control Act, also known as the Clean Water Act (CWA), as
amended, 33 USC 1251, et. seq.
6. Division or DWQ
The Division of Water Quality, Department of Environment and Natural Resources.
7. Director
The Director of the Division of Water Quality, the permit issuing authority.
8. EMC
The North Carolina Environmental Management Commission.
9. Grab Sample
An individual sample collected instantaneously. Grab samples that will be directly analyzed or
qualitatively monitored must be taken within the first 30 minutes of discharge.
10. Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the Clean Water
Act.
11. Industrial Activity
For the purposes of this permit, industrial activities shall mean all industrial activities listed
defined in 40 CFR 122.26 with the exception of general roadway drainage, construction
activities, and borrow pits/waste piles.
12. MCDEP
Mecklenburg Department of Environmental Protection
13. Municipal Separate Storm Sewer System
A stormwater collection system within an incorporated area of local self-government such as a
city or town.
Page 22 of 24

DRAFT
Permit No. NCS000240
14. Outfall
The point of wastewater or stormwater discharge from a discrete conveyance system. See also
point source discharge.
15. Permittee
The owner or operator issued this permit. The City of Charlotte.
16. Point Source Dischar e of Stormwater
Any discernible, confined and discrete conveyance including, but not specifically limited to, any
pipe, ditch, channel, tunnel, conduit, well, or discrete fissure from which stormwater is or may be
discharged to waters of the state.
IT Representative Storm Event
A storm event that measures greater than 0.1 inches of rainfall and that is preceded by at least 72
hours in which no storm event measuring greater than 0.1 inches has occurred. A single storm
event may contain up to 10 consecutive hours of no precipitation. For example, if it rains for 2
hours without producing any collectable discharge, and then stops, a sample may be collected if a
rain producing a discharge begins again within the next 10 hours.
18. Section 313 Water Priority Chemical
A chemical or chemical category which:
a. Is listed in 40 CFR 372.65 pursuant to Section 313 of Title III of the Superfund
Amendments and Reauthorization Act (SARA) of 1986, also titled the Emergency
Planning and Community Right -to -Know Act of 1986;
b. Is present at or above threshold levels at a facility subject to SARA title III, Section 313
reporting requirements; and
C. That meet at least one of the following criteria:
(1) Is listed in appendix D of 40 CFR part 122 on either Table I1 (organic priority
pollutants), Table III (certain metals, cyanides, and phenols) or Table IV (certain
toxic pollutants and hazardous substances);
(2) Is listed as a hazardous substance pursuant to section 311(b)(2)(A) of the CWA at
40 CFR 116.4; or
(3) Is a pollutant for which EPA has published acute or chronic water quality criteria.
19. Severe Property Damage
Page 23 of 24

DRAFT
Permit No. NCS000240
Means substantial physical damage to property, damage to the control facilities which causes
them to become inoperable, or substantial and permanent loss of natural resources which can
reasonably be expected to occur in the absence of a bypass. Severe property damage does not
mean economic loss caused by delays in production.
20. Significant Spills
Includes, but is not limited to: releases of oil or hazardous substances in excess of reportable
quantities under section 311 of the Clean Water Act (Ref: 40 CFR 110.10 and CFR 117.21) or
section 102 of CERCLA (Ref: 40 CFR 302.4).
21. Stormwater Runoff
The flow of water which results from precipitation and which occurs immediately following
rainfall or as a result of snowmelt.
22. SWIM
Mecklenburg County's Surface Water Improvement and Management program.
23, Ten Year Design Storm
The maximum 24 hour precipitation event expected to be equaled or exceeded on the average
once in ten years. Design storm information can be found in the State of North Carolina Erosion
and Sediment Control Planning and Design Manual.
24, Toxic Pollutant
Any pollutant listed as toxic under Section 307(a)(1) of the Clean Water Act.
25. Upset
Means an exceptional incident in which there is unintentional and temporary noncompliance
with technology based permit limitations because of factors beyond the reasonable control of the
permittee. An upset does not include noncompliance to the extent caused by operational error,
improperly designed treatment or control facilities, inadequate treatment or control facilities, lack
of preventive maintenance, or careless or improper operation.
26. 25-year, 24 hour storm event
The maximum 24-hour precipitation event expected to be equaled or exceeded, on the average,
once in 25 years.
Page 24 of 24

State of North Carolina
Department of Environment
and Natural Resources
Division of Water Quality
James B. Hunt, Jr., Governor
Bill Holman, Secretary
Kerr T. Stevens, Director
Ms. Julie Stahl
Stormwater Management Engineer
City of Charlotte
600 E. Fourth Street, 14"' Floor
Charlotte, NC 28202-2844
Dear Ms. Stahl:
/ s
NCDENR
NORY'H CAROLINA DEPARTMENT OF
ENVIRONMENT ANDtt ATURAL R£SOURCE5
October 7, 1999 !� !'Q
f 5 199;
pr
G rltir
Subject: NPDES Storrwater Permit Renewal
NCS000240
The Division received your NPDES stormwater permit renewal application in January of this
year. Due to unanticipated issues which required substantial stormwater unit staff involvement, the
Division has been unable to process your permit renewal to date. You are authorized to continue to
operate under your current permit until a permit renewal is issued. It is recognized that new stormwater
initiatives, as detailed in your renewal application or a subsequent submittal, may be instituted to make
the current stormwater program more efficient and effective during this interim period.
Division staff would like to meet with you and any of your staff that you feel may be appropriate
to discuss your NPDES stormwater program. At this meeting you will be asked to present an overview
Of your current stormwater program and what is proposed for the next five-year permit cycle. This
meeting is tentatively scheduled for November 30 from I to 4:00 in your office. Someone will
contact you in the near future to confirm this meeting. If this time is unsuitable for you, we will
reschedule at that time.
We appreciate your patience in this matter and apologize for the delay in processing your
application. If you have any questions, please contact Jeanette Powell at [phone], ext. 537.
Sincerely,
L
T. Bradley Bennett
Supervisor
Stormwater and General Permits Unit
Cc: Jeanette Powell
Robert Farmer
(Moores villc_[ gional_Orrice, Water_Quality-Supervisor.
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled/ 10% post -consumer paper

State of North Carolina
Department of Environment 4 f
and Natural Resources p
Division of Water Quality 6
James B. Hunt, Jr., Governor
NCDENR
Bill Holman, Secretary NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND NATURAL RESOURCES
Kerr T. Stevens, Director
October 7, 1999
µr.'_A,eve 3ad�acL OCT 15 1999
Stormwater Management Engineer
City of Charlotte alb qn Ifar
600 E. Fourth Street, t4" Floor�+��� �t�Y
Charlotte, NC 28202-2844 lid
Ar_ -W«oc ,�
Dear 114&_S1aht.—
Subject: NPDES Stormwater Permit Renewal
NCS000240
The Division received your NPDES stormwater permit renewal application in January of this
year. Due to unanticipated issues which required substantial stormwater unit staff involvement, the
Division has been unable to process your permit renewal to date. You are authorized to continue to
operate under your current permit until a permit renewal is issued. It is recognized that new stormwater
initiatives, as detailed in your renewal application or a subsequent submittal, may be instituted to make
the current stormwater program more efficient and effective during this interim period.
Division staff would like to meet with you and any of your staff that you feet may be appropriate
to discuss your NPDES stormwater program. At this meeting you will be asked to present an overview
of your current stormwater program and what is proposed for the next five-year permit cycle. This
meeting is tentatively scheduled for November 30 from 1:00 to 4:00 in your office. Someone will
contact you in the near future to confirm this meeting. If this time is unsuitable for you, we will
reschedule at that time.
We appreciate your patience in this matter and apologize for the delay in processing your
application. If you have any questions, please contact Jeanette Powell at [phone], ext, 537.
Sincerely,
G
?" AIIVV
T. Bradley Bennett
Supervisor
Stormwater and General Permits Unit
Cc: 13=eM Powell u
Robert Farmer
Mooresville Regional Office, Water Quality Supervisor
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled/ 10% post -consumer paper

Statement of Certification
OCT inn
Municipal NPDES Storm Water Permit Renewal Application and Report
City of Charlotte tlyi"�j VT
lrs.';wcrrtrrF
Permit No. NCS000240
I certify, under penalty of law, that this document and all attachments were prepared under my
direction or supervision in accordance with a system designed to assure that qualified personnel
properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system, or those persons directly responsible for gathering the
information, the information submitted is, to the best of my knowledge and belief, true, accurate,
and complete. I am.aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations.
c� /-�
James W. Schumacher, P.E. Date
Acting City Engineer

I
a
✓r:ti i`r 'S.'. .":�. t-� �s _�w: '.l! :•L.,t.i 8 _4 n�,!':� 4 S'dl'i tea_ �' i-a.,..ti �s 'FT
—Date Received
ELI-
State of North Carolina
Department of Environment and Natural Resources
. Division of Water Quality
MUNICIPAL NPDES STORMWATER PERMIT RENEWAL APPLICATION FORM
This form may be photocopied for use as an original
I. GENERAL INFORMATION
1. Applicants Name (permitted municipality):
City of Charlotte
2. Print Signing Official's name and title:
Jim Schumacher
3. Mailing Address for person listed in item 2 above:
Address: 600 East Fourth Street
City: Charlotte State: NC Zip: 28202
Telephone Number: ( 704 } 336-3656-
E-mail Address: ENJWS@MAIL: CHARMECK. NC. US
4. Contact person who can answer questions regarding the permit:
Name: Julie Stahl Telephone Number: { 704 ) 336-4626
E-mail Address: EN ES H ..US
II. PERMIT INFORMATION:
1. Existing Permit Number NCS000240
2. Effective Date of Permit November 1, 1.993
3. Expiration Date of Permit June 30, 1999 (1 year extension was granted from
original expiration of June 30, 1998.)
III. PROGRAM INFORMATION
Attach a comprehensive report which details the proposed stormwater management program for the five
year permit term for which you are applying. The report shall include all of the information listed on
Attachment A: MS4 NPDES Stormwater Permit Renewal Report Requirements. The report shall also
summarize the stormwater management program implemented under the expiring permit and should be
comprehensive enough to serve as a baseline for the second permit term.
Form SWU-201
August 1998
Page 1 of 2

t
ATTACHMENT A: MS4 NPDES STORMWATER PERMIT RENEWAL REPORT
REQUIREMENTS
Introduction - general information such as municipal population, size of juridictional area, predominant
ypeot storm sewer system(s), agency responsible for permit implementation (brief overview of
organizational structure), staff and equipment dedicated to tthe program, etc.
Significant Watersheds - affected river basin(s) and overview of significant watersheds including
distribution of landuses, type of storm sewer system(s), overall water quality, existing/known major
storrnwater quality controls, etc.
Interlocal Agreements - briefly describe any agreements or regular interactions with other jurisdictions,
governments, agencies, etc. that are instrumental in implementation and management of the storm water
program.
Le al Authors - general description of the legal mechanisms in place to provide authority to implement
an n e s orm water program. It is not necessary to provide specific ordinance language.
Funding - general discussion the storm water program funding, revenues, and expenditures over the first
permit term, expected revenues and expenditures over the second permit term, details of applicable fee
structures, etc.
Public Education and Awareness - general discussion of the educational programs introduced during the
first permit term, what as been deemed successful or not and why, and the proposed education awareness
programs for the second permit term.
Monitorin - overview of current monitoring programs, assessment of monitoring results and how data is
Bing used within the program, and proposed monitoring programs for the second permit term.
Pollutant Loading - seasonal non -point source load estimates and event mean concentrations for the 6-
square mile su - asins defined in the original permit application. Explain any limitations of the loading
estimates.
Project Summary - provide brief summary of analysis/evaluation results for projects such as assessing
ettectiveness ofBMPs, street sweeping investigations, etc.
Categorical Summary - brief summary of major program activities, results and proposed second permit
term activities for the following major schedule categories. Include highlights on successes and failures.
• commercial & residential
• illicit connections
• industrial & related facilities
• construction sites
Completed Activities - summarize activities in the first permit term schedule that have been completed or
where no further action is required. This will effectively close out these activities and reporting will not
be required in the second permit term.
Innovative Programs - report on unique programs and initiatives.
Stormwater Management Program Schedule - provide a copy of the proposed schedule submitted with the
original permit application and a copy o the actual schedule for the first permit term. Briery describe the
revisions that were necessary and why. Provide a proposed schedule for the second permit term.
Activity Matrix - provide a matrix ofaccomplishments vs. program activities to show program overlap.
Mapping - As part of an ongoing process, the maps submitted with original permit application should be
perio tcally updated. The Division may request that you provide copies of the updated maps within a
reasonable time frame.
Form S W U-201
August 1998 Page 2 of 2

I t.
,OCT 15 1999
gqgg
MuM,
NS
nicipa l
`
Storm Water
Permit Renewal Report
City of Charlotte
Permit number NCS000240 t.
`y T004
(mom

0
Municipal NPDES Storm
Water Permit Renewal Report
city1 }o�Chaloti�
Prepared by:
Charlotte Storm Water Services
600 East 4th Street
Charlotte, NC 28202
[phone]
Mecklenburg County Department of Environmental Protection
700 North Tryon Street, Suite 205
Charlotte, NC 28202
[phone]
December 1998
i

r[

Table of Contents
Executive Summary......................................................... 1
Section 1.0 - Introduction.................................................... 3
1.1 General Information................................................... 3
1.2 Storm Water Quality Management Program ................................. 6
Section 2.0 - Watershed Overview .............................................. 8
Section 3.0 - Local and Regional Coordination ....................... 14
Section 4.0 - Legal Authority ................................................. 15
Section 5.0-Funding ....................................................... 17
5.1 Funding and Revenues ................................................ 17
5.2 Expenditures....................................................... 17
Section 6.0 - Public Education and Awareness .................................... 20
Section 7.0 - Monitoring and Pollutant Loading ................................... 22
7.1 Existing Monitoring Program ........................................ . .. 22
7.2 Proposed Monitoring Activities for the Second Permit Term ................... 28
Section 8.0 - Program Activity Summary ........................................ 30
8.1 First Permit Term Program Summary ..................................... 30
8.2 Proposed Activities for the Second Permit Term ............................. 35
8.3 Activity Matrix and Mapping ........................................... 41
Section 9.0 - Innovative Programs ............................................. 42
9.1 Surface Water Improvement and Management (SWIM) ......... ...... 42
9.2 Stream Buffers (Channel Management - Natural vs. Engineered Channels) ......... 43
9.3 Pond Policy........................................................ 43
9.4 Soil Bio-engineering Program ........................................... 43
9.5 Regional Curve Development .................... ..................... 43
9.6 Watershed Management System ......................................... 44
Appendix A Land Use Monitoring Pollutant Loads
Appendix B First Permit Term Program Summary
Appendix C Storm Water Quality Management Program Status
Appendix D Proposed and Actual Schedule for NPDES Storm Water Program Elements
- First Permit Term
Appendix E SWIM Phase I Implementation Strategy (Abbreviated Version)
III

City of Charlotte,. Water�PermitRe a
List of Tables and Figures
Tables
Table 1-1 MCDEP Staff Funded by Charlotte Storm Water Services to Execute SWQMP . 4
Table 1-2
Equipment Used to Perform SWQMP................................ 6
Table 2-1
Overall Water Quality Rating. Acceptable Uses ........................
11
Table 4-1
General Statutes and City Codes Providing Legal Authority for the SWQMP ..
16
Table 5-1
Charlotte Storm Water Services Revenues ............................
17
Table 5-2
Annual Expenditures for SWQMP from FY94 through FY 98 .............
18
Table 5-3
CSWS Proposed Program Expenditure Projections for Second Permit Term ...
19
Table 6-1
Educational Programs Introduced During the First Permit Term ............
20
Table 7-1
Selected Instream Storm Water Monitoring Results ........... I .........
26
Figures
Figure I - I
Organizational Structure of Charlotte Storm Water Services
and Associated Agencies ..........................................
5
Figure 2-1
Surface Waters of Mecklenburg County (shows major river basin divide) ......
9
Figure 2-2
Overall Water Quality Conditions for Mecklenburg County ...............
10
Figure 2-3
Average Water Quality Index Values, 1989 - 1997 ......................
11
Figure 2-4
Land Uses in Mecklenburg County ..................................
13
Figure 7-1
Storm Water Monitoring Sites for Charlotte/Mecklenburg County ..........
23
Figure 7-2
Ambient and Bioassessment Stream Monitoring Sites in
Charlotte/Mecklenburg County .....................................
24
List of Acronyms
BMP - Best Management Practice
CCC - Creek Coordination Committee
CMU - Charlotte Mecklenburg Utilities
CSWS - Charlotte Storm Water Services
DWQ - Division of Water Quality
ERU - Equivalent Residential Unit
GIS - Geographic Information System
MCDEP - Mecklenburg County Department of
Environmental Protection
MS4 - Municipal Separate Storm Sewer System
NOV - Notice of Violations
NPDES - National Pollutant Discharge Elimination
System
ppb - Parts per Billion
QC - Quality Control
SWAC - Storm Water Advisory Committee
SWIM - Surface Water Improvement and
Management
SWQMP - Storm Water Quality Management
Program
USEPA - United States Environmental
Protection Agency
USGS - United States Geological Survey
VOC - Volatile Organic Compounds
WPA - Watershed Protection Area
WQC - Water Quality Coalition
WQI - Water Quality Index
WQR - Water Quality Rating
iv

• ' _ • -fir .s1��r3,ta�y�hsSt>,,t ,,,,_
Executive Summary
On November 1, 1993, the City of Charlotte began operating under municipal separate storm sewer system
(MS4) National Pollutant Discharge Elimination System (NPDES) Permit Number NCS000240. By
preparation and submittal of this .document to the North Carolina Department of Environment and Natural
Resources, Division of Water Quality (DWQ), Charlotte is applying for renewal of Permit No. NCS000240
for the period beginning July 1, 1999 and ending June 30, 2004. This permit renewal document includes
• reporting of the accomplishments and status of activities of City of Charlotte's existing NPDES permit Storm
Water Quality Management Program (SWAMP) (November 1, 1993 through December 31, 1998) and the
0 proposed program for the new permitting term (July 1, 1999 through June 30, 2004). Additional reporting
on the SWQMP for the interim period of January 1, 1999 through June 30, 1999 will be provided in the first
• annual report prepared for the new permit period.
The format of this document was developed in accordance with the permit renewal application requirements
identified by DWQ in Attachment A of DWQ's August 24, 1998 letter to the municipal permittees (identified
in italicized print under the heading of each section of this document) and in accordance with the
• coordination among the six NPDES permitted municipalities in North Carolina and the DWQ. The overall
• objectives of the existing and proposed programs were developed to be consistent with the federal storm
water permitting regulations, the expectations of the State of North Carolina, and local water quality
initiatives.
In general, Charlotte proposes to continue the SWQMP presented in the original permit (Storm Water
Discharge Permit Application: Part 11, November 1992) with the following exceptions:
The format of the SWQMP will be streamlined and overlap minimized. The City of Charlotte's
original permit application provided a great amount of detail on the SWQMP tasks that would be
• completed as part of subcategories identified for each of four broad categories required by the US
i Environmental Protection Agency (USEPA). For the new permit term, Charlotte will streamline its
SWQMP and allow increased flexibility in the execution of program activities by addressing activities
on the subcategory level. Specific activities to be completed for each category/ subcategory will be
planned annually as part of Charlotte Storm Water Services' (CSWS) Business Plan and as currently
• contracted with the Mecklenburg County Department of Environmental Protection (MCDEP).
• The program activities that have been completed and are not ongoing will be deleted and several new
activities will be added. Program activities which have proven successful at improving water quality
conditions during the first permit term will be expanded and strengthened.
SWQMP activities will be coordinated as appropriate with the county -wide Surface Water
• Improvement and Management (SWIM) initiative (see Section 9.1).
• Public education efforts will be enhanced. "Public Education and Involvement" will be added as a
fifth category to the four broad categories required by the USEPA, which include:
Commercial/Residential
► Illicit Connections and Improper Disposal
• Industrial and Related Facilities
• Construction Sites
The extraction of public education and involvement activities from the four broad categories into its
own category should unify and strengthen educational efforts. It is also anticipated that this new
• program structure will offer a format more compatible with the future NPDES Phase It requirements
and will therefore facilitate cooperation and information sharing.
• 1

City of Charlotte
► Sampling activities will be enhanced through the implementation of a comprehensive water quality
monitoring plan. Ambient monitoring activities will be restructured to provide an effective tool for
problem area field screening. Instream storm water monitoring will be performed at six (6) sites
quarterly to measure instream pollutant loads. Biological monitoring will be performed to assess the
long-term effectiveness of program activities. Land use monitoring activities will not be performed
during the second permit term. Charlotte has determined that the data collected during the first term
will be sufficient to meet program needs.
The SWQMP will continue to be guided by the same program development strategies that were formulated
for the initial permit program development and will include guidances for the general compliance period,
development and testing of best management practices, and controlling pollutants in storm water. The
following are summaries of each of these guidances!
GerAer,al Comj2liance Period zuidance:
► Seek to understand the problems before spending large amounts of money on the solutions, ..,sample,
monitor and test first.
► Focus on the worst problems first.
► Focus on those situations which you have a reasonable opportunity to improve first.
► Don't let the problem get worse... control and guide development.
► Lay the financial, organizational and legal foundations first.
► Emphasize public education, awareness and reporting.
► Document all actions and activities thoroughly.
BMP, Pwgra Guidgnce:
► Try cheaper and more flexible non-structural and programmatic BMPs and institutional changes prior
to physical construction.
► Develop a strong illicit connections program and approach.
► Employ measures which are cost effective (by consistent definition), sustainable and reliable.
► Employ measures which are consistent with other programs and regulations.
► Employ measures which have high public acceptance, few environmental side effects, and do not
introduce unacceptable risks to health or safety.
► Define programs to be developed in well-defined phases and steps with checks of effectiveness at
every major milestone.
Pollutant LaLgets Guidance:
Concentrate on identifying pollution sources, levels and impacts through a strong monitoring
program.
► Reduce both total pollution and pollution concentrations in sensitive areas.
2

Section I
Section 1.0
Introduction
• Provide general information such as municipal population, size of jurisdictional area, predominant type of
• storm sewer system(s), agency responsible for permit implementation (brief'overview of organizational
structure), staff and equipment dedicated to the program, etc.
1.1 General Information
The City of Charlotte is located in the southern Piedmont region of North Carolina between the Catawba and
Yadkin -Pee Dee River Basins. Charlotte's population is approximately 513,000 and covers 234 square miles
in Mecklenburg County. Since January 1993, the City has operated a storm water quality management
program (SWQMP) through Charlotte Storm Water Services (CSWS) Division of the Engineering and
• Property Management Department.
The long term objective of the City's storm water program is to achieve proactive management of the
community's drainage system that receives runoff from publicly maintained streets. Charlotte's municipal
0 separate storm sewer system includes approximately 2,400 miles of pipes, ditches and channels on both
• public and private property. Work on the City's drainage infrastructure involves repairs to the drainage
• system on private property (handled by the Maintenance Team), construction of large drainage projects
(managed by the Engineering Team), and repair and maintenance of the City's drainage system in street
right-of-ways (performed by the Charlotte Department of Transportation's Street Maintenance Division).
The storm water program is organized into five major categories of service:
Infrastructure repair, maintenance, and improvement - includes remedial repairs to existing drainage
facilities, ongoing and preventive maintenance, and replacement and upgrade of storm water facilities.
Infrastructure planning and management - includes inventory of the drainage infi•astructure, modeling
of the system to identify problem areas and optimum solutions, and prioritizing repair and
• improvement projects.
► Water quality - involves measures to comply with USEPA "non -point source pollution" regulations
and State water supply watershed protection regulations, master planning, public education, water
sampling and testing, industrial inspection and monitoring, and elimination of illegal water pollution
• activities.
• Regulation and enforcement - involves administration of the City's storm water and land development
regulations such as fee credits, sedimentation and erosion control, subdivisions, pollution control, and
drainage and detention.
Customer service and administration - includes response to customer service requests including water
quantity and quality concerns as well as billing inquiries; management, budget, personnel, record
. keeping and other administrative activities.
CSWS dedicates one full-time staff person to the administration and management of the NPDES
Permit SWQMP. All of remaining CSWS staff, totaling 49 individuals, is to some extent also dedicated to
• the program such as through general administrative duties, storm water capital project design, channel
0 maintenance, system inventory and inspections, policy development, mapping, modeling, and other tasks.
Charlotte's Land Development Division of the Engineering and Property Management Department dedicates
3 staff persons to soil erosion/sediment control and permit reviews for new construction. Through Interlocal
3

City of Charlotte
Agreement, CSWS contracts with the Mecklenburg County Department of Environmental Protection
(MCDEP) to carry out many of the activities in the SWQMP. MCDEP is staffed and specialized to do water
quality monitoring, water quality related inspections, pollution control enforcement, and special water quality
related programs. MCDEP staff funded by CSWS to execute SWQMP activities are described in Table 1-1.
Table 1-1 MCDEP Staff Funded by CSWS to Execute SWOMP
Position Tide
General Duties
Full Time Equivalent
-Eiivirofim6W Hygienist '..
Perform field duties Eel'ating to the execution�of
I� F R �;j6i i •, :�
y,
th
,e, SWQMP includingtwaterquality ;
!
monitoring, irispecttans,�etc.
.4
Environmental Engineer II
Evaluate the effectiveness of structural best
L
management practices.. data interpretation,
plan reviews, etc.
YAdirunistratwe'AssisL2nt a
ManabeGlS database inclsudinp roductipn
maps and' other, information, :7 I.,,,i
Analytical Chemist
Perform laboratory analyses to assess water
1
quality conditions
Program Manager'
Manage program ackwities ;.
;4 5
,
Office Assistant
General office duties including filing, typing,
4.5
receiving service requests, etc.
In addition, several other City and County departments are instrumental in helping CSWS fulfill Charlotte's
permit requirements including:
► Mecklenburg County Storm Water Services - channel maintenance and bank stabilization
► Charlotte -Mecklenburg Utilities - sewer collection and treatment and elimination of cross connections
► Charlotte Department of Transportation's Street Maintenance Division - inlet and drainage system
cleaning
► Charlotte Department of Solid Waste's Special Services Division - street sweeping
Figure 1-1 shows the organizational structure of CSWS and Land Development Divisions and associations
with other departments/agencies. Table 1-2 lists the types of equipment used by CSWS
to perform SWQMP activities.
4

Section 1 - !t „t " o
Figure I -I Organizational Structure of Charlotte Storm Water Services and Associated Agencies
Charlotte-Medderburg
Utility Department
(illicit connectior6Mn'tary
sewer outWls)
Solid Waste Services
5pec& Serves Drvrawa
(street-smeping)
Engineering & ?roperty 12 employees
Management
Land Development
Stoma Waterseroces
(soil erosion/sediment
(storm water pollution,
control, permit review)
mante[W)ce, capital
26 employees
pmlecs)
50 employees
I
I
I interlocal agreements
-------------I
i
I
I
I Sfnrm tNaterServrces
(maintenance, capital work on
City's streams avith > I square
Mecldenburg County Dept of
Environmental Protection
DWybn of Water Qu*
(monitoring, enforcement and
education)
10 employees
mile drainage)
34 employees
Soil and Water
Conservation Ser*,e
(education)
I empbyee
(Others)
Dept. ofTrarsportafw
Street Mairrtenarxe Division
(catch -basin cleaning)
14 employees
Land Devebpment
13 employees
Engineering & Building
Standards
Park& Recreation
(greenways)
I employee
(Others)
G

City of Charlotte 1NPDES St ro Water �.e mit R^e w7aR"
Table 1-2 Eauinment Used to Perform SWOMP
Equipment
Quantity
Use
.iCai!
tISCOiModel 3700 Composite.Sainpler 1�++�1,
7.11 tl
�;3 8 f
�II l-'•f 1 ,
`�1�Ai�tomatedicollectior� of stoples Ise,
, �4
ISCO PAL 1110
3
Automated monitoring and logging of pH and
temperature-
ISCO Bubbler Flow Meter t
4 °
Autotriated monitoring of steam flow during a 1 f
i�n� ev ri['..,/. , i� l' 3 t<• yii ; t-7J•_,:�
p g o
t ,
ISCO Tipping Bucket Rain Gauge
4
Automated monitoring of rainfall depth during a
storm event
1FloivlinkSoftware '° 7 3,v
�
d.,
•&6ringand'inanipidatingfstormwater.data.
a.
.
YSI 600XL Multi -Parameter Water Quality
3
Field measuring temperature, dissolved oxygen,
Monitoring System
pH, and conductivity
AquaCalc,S000 a" =
2
1" j.
Obtaining discharge ca[culaeans during ambtent ,
{stxeam-monitoring
Hydrolab Surveyor 3 With H2O Mulitprobe
1.
Field measuring depth, temperature,
conductivity, dissolved oxygen and pH
iDOffeniperaiure Meter-,°^
2 l"�
r
+Field rrieasuring dissolved oxygen and n
{ . J ^=I
, j
',temperature ,
Conductivity Meter
2
Field measuring conductivity
Hess Stream Bottom Sampler ' I
s I; k
,Collecting sediment samples from the stream or, '
_^
lake bottom a �
Chemetrics Field Test Kit
3
Field measuring to track illicit connection and
illegal discharges
t Electrofisher by Smith R'aot , ± F.J;{yI
li ;'
Co[lecting fish samples > qi6
1
Dip Net, Seine, etc.
6
Collecting benthic macroinvertebrate samples
from streams
vac=Haul,Trucks t4
'Cleaning torm drains
i. , uw,_ i :'3�
t :
Microscope
2
Identifying benthic samples
The City of Charlotte has operated under a Municipal Separate Storm Sewer System (MS4) National
Pollutant Discharge Elimination System (NPDES) Permit since November 1, 1993. CSWS is the responsible
agency for administration of Charlotte's MS4 permit. CSWS administers the program in cooperation with
other City and County departments in fulfilling the permit requirements through its SWQMP. The mission
and goals of the program are:
Mission: "Protect the quality of surface waters by reducing the discharge of pollutants to the waters of
the State to the maximum extent practicable and seek to eWninate illicit connections and
illegal discharges."

Section I �y
• � ���_. � � '.�, , n� i''���.f: �.,,,,. intro et�o
Goals: (1) Meet the minimum requirements of the Federal Storm Water Regulations.
(2) Identify, monitor and mitigate surface water pollution problems.
The City's existing permit concentrates on four major categories of storm water management in order to
satisfy its mission and goals. These categories include:
► Commercial and Residential
► Illicit Connection and Improper Disposal
► Industrial and Related Facilities
► Construction Sites
Charlotte's existing permit further divides these categories into 60 individual program elements as part of the
SWQMP. Types of activities performed by the City as part of the SWQMP include public education and
outreach, research of BMPs, response to water quality problems, field investigations, industrial inspections,
policy development, and stream monitoring.
The proposed SWQMP for the new permit will generally be the same as the existing permit with the
following exceptions:
► SWQMP activities will be streamlined and overlap minimized.
► Program activities which have proven successful at improving water quality conditions during the first
permit term will be expanded and strengthened while other less successful efforts will be
discontinued.
► SWQMP activities will be coordinated with county -wide Surface Water Improvement and
Management (SWIM) initiative.
► Public education efforts will be enhanced and coordinated locally and with the other NPDES
permitted municipalities in North Carolina.
► Public education will be identified as a fifth category rather than as a component of the other four
categories.
► A comprehensive water quality monitoring program will be implemented which will include ambient
and instream storm water sampling. The land use monitoring performed during the first permit term
will be discontinued.
7

City of Charlotte �' -NPI1 ES' to rm,Water�EeZ'il, R e a r``
Section 2.0
Watershed Overview
Provides information on the affected river basins, distribution of land uses, type of storm sewer system(s),
overall water quality, existing known major storm water quality controls, etc.
Two major river systems, the Catawba and the Yadkin, provide surface water drainage for Charlotte -
Mecklenburg. Two-thirds of the County's creeks flow west and form part of the Catawba River Basin
(Subbasin 03-08-34), while the remaining creeks flow east into the Yadkin River Basin (Subbasin 03-07-11).
Most of Charlotte's local drainage enters one of eight (8) major creeks or their tributaries. Long and Paw
Creeks drain westward from Charlotte to the Catawba River in Mecklenburg County. Steele, Sugar, Little
Sugar and McAlpine Creeks drain southward into the Catawba River in South Carolina. Back and Mallard
Creeks drain Charlotte to the east into the Yadkin River (see Figure 2-1).
Since the inception of the Clean Water Act in 1970, Charlotte's surface waters have markedly improved due
to the reduction of point source pollution from industrial facilities and wastewater treatment plants. Some
additional improvements have also been achieved due to ongoing programs administered by the City of
Charlotte and Mecklenburg County, including bioengineering projects which attempt to restore some of the
natural habitat to streams. However, as the City has grown, the amount of non -point source (i.e., storm
water runoff) pollution has increased. This type of water pollution originates from the general landscape,
streets, parking lots, and residential areas. Storm water runoff from these features is discharged to perennial
and intermittent streams, and to piped or open storm water ditches. The first term of Charlotte's NPDES
Storm Water Permit has been very successful at addressing many of the sources of non -point pollutants.
However, despite some overall improvements in water quality, many streams in Charlotte -Mecklenburg are
not meeting their "designated uses" as defined by the North Carolina DWQ.
According to the inventory of drainage features with a drainage area of SO acres or greater, there are
approximately 2,400 miles of pipes, ditches and channels in Charlotte. Of this, approximately 2,100 miles are
represented by open stream flow. The quality of the water in Charlotte's streams is determined by the
collection of chemical, physical and biological data. Figure 2-2 (page 10) illustrates the overall water quality
in Charlotte -Mecklenburg in 1997. General water quality conditions are determined using a Water Quality
Rating (WQR) System. Table 2-1 (page 11) provides an indication of the acceptable uses for the different
ratings. This WQR System incorporates chemical, physical and biological parameters and is measured on a
scale of 0-100. The system is based on the merger of two indices including:
► a modification of the Water Quality Index (WQI) developed by NSF International, Inc. for physical
and chemical parameters including pH, total phosphorus, nitrate, turbidity, total solids, BOD, fecal
coliform, DO, and change in temperature from upstream to downstream.
► a Biotic Index developed from benthic macroinvertebrate sampling data.
The WQR number is calculated using a yearly WQI average for each monitoring site averaged with the site's
Biotic Index. Figure 2-2 illustrates that the best water quality conditions are located outside of the more
developed areas of the City and County. The average water quality index values in Charlotte- Mecklenburg
for the period 1989 through 1997 are provided in Figure 2-3 (page 1 t), which illustrates
that index values have held in the "good" range since measurements began in 1989. Water quality monitoring
data indicates that fecal coliform bacteria, sediment and heavy metals deposited in storm water runoff are
Charlotte's primary pollutants.

• i•
Section 2 jt ,
veuted
•
Figure 2-1 Surface Waters of Mecklenburg County
•
• SURFACE WATERS OF MECKLENBURG COUNTY
•
•
z
• ® Lakes
• �k �] County Boundary
• Basin Boundaries
• s /
a\/ Creeks
• (1
. V 4� Uerko Gr �.
CATAWBA BASINr s YADKIN BASIN
s�
• to9��t
i
rer gr4heir '(�� _
• P C 7 -Ch do"a
• t pry
L
• �' Nd1D
• �D' DrrrtGry: 4.
• SCALE IN MI1 hS
. LOCATION Of MECKLENBURG COUNTY
-,� IN NORTH CAROLINA
• 0 1 2 3 4 8
•
•
•
9
•
•
•

City of Charlotte
Figure 2-2 Overall Water Quality Conditions for Mecklenburg County
General Water Quality Conditions
Mecklenburg County - 1997
)LINTY
No Data Very Poor Very Pood Poor PoorlFair Fair Fair/Good Good Good/ FxDaDerd
Poor FxceUen[
to

Section. 2 �rl� .., ,
aters a xuie
Table 2-1
Overall Water
Water Uses
Excellent Inn-
X
X = Fully Supportive ✓ = Supportive But Threatened
Figure 2-3
Average Water Quality Index Values, 1989 - 1997
100
90
80
70
60
50
40
30
20
10
0
Average Water Quality Index Values
1 OR4 - 1 W7
1990 1991 1992 1993 1994 1995 1996 1997
w Lakes � Streams

i,6 IL � rE' ���'S �QM
City ofCharlotte `- A RDES St rm Va'ter tt-ReI wa p
..,Td:u E*79iRD{4i(Qe a
The land in Charlotte is predominantly developed for residential, commercial, and industrial uses. The most
predominant land use in Charlotte is classified as "<2 acre residential" as illustrated in Figure 2-4. A small
percentage of Charlotte remains as open space. Planning for Charlotte -Mecklenburg intends that all
unincorporated areas of the County will be annexed by the City by the year 2005.
Although storm water quantity related controls are required for new development in Charlotte- Mecklenburg,
storm water quality controls are currently only required for new development in the drinking water supply
watershed protection areas (WPA) of the City and County. The types of controls required in the WPA
include, but are not limited to, wet ponds, vegetated buffers, bioretention, and extended detention ponds.
Outside of the WPA, controls have been used voluntarily or in response to violations of the City's Storm
Water.Pollution Ordinance and include, but are not limited to, catch basin/manhole type oil -grit separators,
wet ponds and extended detention ponds.
The storm water utility fee credit system implemented by the City has also encouraged the in of wet
ponds and extended detention ponds in new and existing development. Additional programs have also
promoted the use of storm water quality controls in the City of Charlotte and/or Mecklenburg County. Some
of these include:
► Charlotte - Mecklenburg is currently deliberating as part of its Surface Water Improvement and
Management (SWIM) initiative (see Section 9.1) the use of stream -side buffers as a land development
requirement, The outcome of these deliberations is anticipated to take effect in 1999.
► The City of Charlotte has implemented a "pilot" best management practices (BMP) study resulting in
the installation and testing of a storm septor device in the parking lot of a commercial development
Other BMPs will be installed and tested through this pilot study during the next permit term.
► Additional pilot BMP installations will occur in the Edward's Branch watershed utilizing monies
obtained by MCDEP through a Clean Water Management Trust Fund Grant awarded in 1998.
► Charlotte recently adopted a Pond and Dam Restoration Policy which will address utilization of
existing privately owned ponds for public water quality benefit through retrofitting, repair, and
maintenance services by the City of Charlotte. This policy was approved in July 1998 and
implementation is currently underway.
12

o°

CitxOf Charlotte _
Section 3.0
Local and Regional Coordination
Provide a brief description of the agreements or interactions with other jurisdictions, governments,
agencies, etc. that are instrumental in implementation and management of the storm water program.
Since July 1, 1993, CSWS has executed an interlocal agreement with MCDEP's Water Quality Program to
perform specific activities relating to the execution of the SWQMP. This Water Quality Program has been
jointly funded by both Mecklenburg County and the City of Charlotte since 1970 in response to local
concerns regarding increased degradation of surface water resources. For 28 years, Charlotte -Mecklenburg
has been performing water quality monitoring activities, identifying and eliminating pollution problems,
responding to citizen requests and conducting educational outreach efforts in an attempt to maintain and
restore Mecklenburg County surface water quality. These efforts focused primarily on point source
pollution problems. Since 1993, CSWS has utilized the existing resources of MCDEP's Water Quality
Program in the execution of its SWQMP which has further enabled MCDEP to expand its efforts to include
nonpoint source pollution control resulting in the establishment of a comprehensive water quality
management program.
Charlotte -Mecklenburg has a variety of programs administered by different departments involved in
activities relating to the management of surface water resources and adjacent lands including Charlotte -
Mecklenburg Storm Water Services, Charlotte -Mecklenburg Utilities, Mecklenburg County Park and
Recreation, and MCDEP. Coordinating the activities of these different departments is a major component
in adequately managing and protecting Char] otte-Mecklenburg's surface water resources. In June 1997, the
Creek Coordination Committee (CCC) was formed to achieve this goal. The CCC meets monthly and is
involved in the planning and coordination of activities relating to water quantity and quality, greenways,
and sewer collection and treatment including capital improvement projects.
Charlotte -Mecklenburg also coordinates its educational outreach efforts through a group referred to as the
Water Quality Coalition (WQC) which was formed in 1994. The objective of the WQC is to create "one
voice" speaking for the improvement of water quality in Charlotte -Mecklenburg. The WQC consists of
representatives from Charlotte -Mecklenburg Storm Water Services, Charlotte -Mecklenburg Utilities,
Mecklenburg County Park and Recreation, MCDEP, Mecklenburg County Solid Waste Management, and
N.C. Soil and Water Conservation District. The WQC meets monthly to organize joint public outreach
efforts aimed at improving surface water quality.
CSWS participates in a number of regional water quality initiatives including the Bi-State Catawba River
Task Force, Lower Yadkin Pee Dee Nonpoint Source Team, and Catawba Wateree Water Users
Association. CSWS also actively participates in the North Carolina Hydrology Task Force which provides
a forum for regional hydrology professionals, including federal, state and local governments as well as
private consultants and university affiliates, to discuss technical issues and share information concerning
natural stream inventory, design, restoration, and permitting. Charlotte is also currently participating in the
establishment of a statewide clearinghouse for storm water issues and educational materials. The
clearinghouse is a cooperative effort with the other Phase I municipalities and interested parties. This effort
will continue into the second permit term and will be completed in the first year of the renewed permit.
Ili

�, k �, �29EMU1 i �t�tari�
Section 4. D
Legal Authority
Generally describe the legal mechanisms in place to provide authority to implement and fund the storm
water program (specific ordinance language is not provided).
The National Pollutant Discharge Elimination System (NPDES) permit application requirements for large
and medium municipal separate storm sewer system discharges identify six specific minimum legal
authorities to be shown by the municipality. These requirements, defined in the Federal register (Volume
55, No. 222, November 16, 1990, page 48069), are as follows:
122.26[d][2][i] adequate legal authority. A demonstration that the applicant can operate pursuant to legal authority established
by statute, ordinance or series of contracts which authorizes or enables the applicant at a minimum to:
[A ] Control through ordinance, permit, contract, order or similar means, the contribution of pollutants to the municipal storm
sewer by storm water discharges associated with industrial activity and the quality of storm water discharged from sites of
industrial activity;
[B] Prohibit through ordinance, order or similar means, illicit discharges to the municipal separate storm sewer;
[C] Control through ordinance, order or similar means the discharge to a municipal separate storm sewer of spills, dumping or
disposal of materials other than storm water;
[D] Control, through interagency agreements among coapplicants the contribution of pollutants from one portion of the municipal
system to another portion of the municipal system;
[E] Require compliance with conditions in ordinances, permits, contracts or orders; and
[F] Carry out all inspection, surveillance and monitoring procedures necessary to determine compliance and noncompliance with
permit conditions including the prohibition on illicit discharges to the municipal separate storm sewer.
A review of the existing statutes and of the legal authority of the City of Charlotte was performed for the
original permit application, parts one and two, and is detailed in Section 1 of the City of Charlotte's
NPDES Storm Water Discharge Permit Application: Part II (November 1992). Since the publication of
the City's Part II Permit Application, several ordinances have been instituted by the City that affect the
implementation of the SWQMP as listed below. The City Codes referenced by these ordinances are listed
on Tahle 4-1.
N. Ordinance No. 3475 to address storm water management policies (City Code Chapter 18, Sections
1 through 14 [Article I]);
► Ordinance No. 818 to revise the soil erosion and sedimentation control codes to incorporate the
• requirements of North Carolina's General NPDES Permit for construction site activities (City
• Code Chapter 18, Sections 21 through 50 [Article II]);
► Ordinance No. 225 to address storm water pollution control in relation to improper disposal and
illicit connections (City Code Chapter 18, Sections 51 through 65 [Article 111]),
1♦ Ordinance Nos. 3476 and 3477-x relating to the storm water utility fee (City Code Chapter 23,
Sections 1 through 4);
• Ordinance No. 3478-x to establish a storm water service charge credit process (City Code Chapter
18, Sections I through 5 [amending Article 1]).
15

Cif fvCh?arlotte
Table 4-1 General Statutes and City Codes Providing Legal Authority for the SWQMP
Regulation
Description
NGGS I'60A�-1185 .01
Au ho i tore uka a 4iluta is sand cone mi"nair t"s of land 'wafer ana a r
NCGS ,160A-312
Authority' to protect and'regulhie'the utilify!J oth within and outside its
orporate,limits� t i „ i +
NGGS 160A-460through{464
RIa YER . '�*l•!7-^lS4iP{1i�i4�lli1
Authority to.e�nttef]ffinto �nterlocaFagreements
NCGS 160A 17�4
Authority to.create;ordii7ances
• • •133'tP!
�•"••�� �
NCGS I60A-4
�PilTP/ 'ILy'�9f®Yi ?
Authority`t Lcarry out a ME'latory®program
NCGS 160A-175
Authority to impose fines and;penalties for violation of its.ordinances =
. � 'i}'�c 3:
NCGS [ 5-29.2 ; �, E
t.
� as�iuress�+s R^—:aca^cw � Qv��a agsr �acN.
to5seek warrants allowing entry upon private property We' It
AutRre
hersontspect a,ofjan ordinance
City, Code Chapt. 18, Sect. I -14
Addresses storm,water,management,policies'
City Code Chapt. 18, Sect. 21 - 50
Soil Erosion and S dimentation Control
City Code.Chapt. 1'8, Sect. 51 -65
Storm water pollutionicontrol. im.relatiowtaimprop'erjdisposal and;ilkicit :.
connections ;', ,, ! +'
City Cade Chapt, 23, Sect. I - 4
Storm water u't liiyee,
Ci Code Cha t. 18 Sect. �l -5
Authori to establish a storm water service char 'e eredit Pr6cess
181

S.ec
Fu idin�
Section 5.0
Funding
Generally discuss the storm water program funding, revenues, and expenditures over the first permit term,
expected revenues and expenditures over the second permit term, details of applicable fee structures, etc.
The NPDES storm water discharge permit application regulations require that the City of Charlotte provide
an analysis of the funding mechanisms and monetary requirements to comply with the program elements of
the SWQMP. The specific requirements of the USEPA in this area are as follows:
122.26[d][21[vil Fiscal Analysis. For each fiscal year to be covered by the permit, a fiscal analysis of the
necessary capital and operation and maintenance expenditures necessary to accomplish the activities of the
programs under paragraphs [d][21[iii] and [iv] of this section. Such analysis shall include a description of the
source of funds that are proposed to meet the necessary expenditures, including legal restrictions on the use of
such funds.
5.1 F tending and Revenues
The City of Charlotte finances the SWQMP through a storm water utility which was established in January
1993. Revenues that support Charlotte Storm Water Services are derived primarily from two sources: 1)
property tax, and 2) storm water fees as summarized in Table 5-1.
Table 5-1 CS WS Revenues
Storm Water Resources
FY94
FYY95. .
FY96
FY9.7 .
FY98
roe Tax
cyp.F�cr].Y2�626;00
i500
l $2,90200#$305`4?OQ
torm Water Fees
$11,617,00
$9;93,1,000
$91890;00
., $i2,007,00
i $131,846;00
iscellaneous
.if1'`� $ l 75,00
$362;00.
$5000,
76 00. z Y $364,00�
otal
14,148,001
$ i 3' 1'68 60*
$1-3,295;00
f; $ i 5,73T,00
, $16;8 P81,001
Storm water fees are based on the amount of impervious surface located on an individual property. The
current rate charged per equivalent residential unit (ERU) is $2.82 per month. An ERU is defined as 2,613
square feet of impervious area. A reduced fee ($1.92) is charged for residences with less than 2,000 square
feet of impervious area. A $.48 per month fixed administrative charge is added to all bills. Pursuant to
North Carolina state law, all revenues generated by storm water fees must be expended on storm water
activities. Revenues over the second permit term should continue to increase as storm water fee rate
increases through FY03 have been tentatively approved by the Charlotte City Council.
5.2 Expenditures
Annual expenditures for the first permit term were projected based on a breakdown of costs for the 19
subcategories of the SWQMP as presented in Charlotte's November 1992 NPDES Storm Water Discharge
Permit Application: Part II, Section 6, "Fiscal Analysis". Actual expenditures over the first permit period
(Table 5-2) were generally recorded in relation to (1) general operating expenses for the program, (2)
17

City of Chu 10 tte
contracts with MCDEP and USGS, and (3) staff time dedicated by the Water Quality Program
Administrator and other department staff. Staff time was further logged according to five general areas of
activity that are related to implementation of the SWQMP:
1. General Administration - manage MCDEP and USGS contracts, assist private community and other
city departments with NPDES/water quality issues, prepare annual progress reports and NPDES
Permit, etc.
2. NPDES Activities - specific activities conducted as part of the four major program categories
(Commercial/Residential, Illicit Connections and Improper Disposal, Industrial and Related
Facilities, and Construction Sites).
3. Education - publicize ways to reduce pollution and to properly dispose of waste materials,
miscellaneous projects, functions and special events, Water Quality Coalition meetings and
activities, Earth Day, Spring Show, Water Week, Big Sweep, presentations and workshops.
4. Coordination - local and regional coordination.
5. 401/404 Activities - compliance with 401/404 and USEPA regulations and bi-monthly meetings
with U.S. Army Corps of Engineers.
Table 5-2 Annual Expenditures for SWQMP from FY94 through FY98
Water Quality
Expenditures
FY94
FY95
F;Y96 '''
' FY97
FY98
11Ge e_aTVAd_m nistratlo'
:`'.:;1;0796_
;? G ;r 16;32w
alt'.7;R$3i?;23tr
s i s 52,98
Staff�Costs�.w • �•'.±a
�; ; �" 10,95
MT 1'Y'm'— T'16F�a"`'
� ��32-
2. NPDES•activities
625,96
728,28
695,863
; 949;89
.867,20
Staff Costs c'r
26,37
23,06'1
T 1,23
1-3;451
1.,14
Operating expense
19,193
. , 37,95,
17;79.
17,65
USGS'
82,60
129,10`
`; ;133',43
287!0
271,i2
MCDEP"')
5.16,983
556;93.
:!:543,23,
630;73
5,77;27
674,E
Stagy f�Co is1.
1,9,48
r 1"5,1�i64;"6�
;�,s�q`2,1248
4. Ciiordination
681
8;39
_ I',99
Staff Costs
6
'
, .,, 92.
;�'' 8;39
1,99
Grand T' otais - •
$656 48 11
$796 3
'••;:_"� $768 48
; .i.t $1 016'60
$922 17
(`'These staff and operating costs do not include time and expenses for erosion control efforts funded by CSWS.
(2)Annual expenditures through contract with MCDEP also included "Education" and "Coordination" activities as part
of the specific NPDES program activities.
Some additional costs by other CSWS staff were also expended but were not specifically recorded within
this matrix and therefore are not reflected in the summary provided in Table 5-2. In addition, program
expenditures from the first permit term are only available on an annual basis through FY98 and not for the
6- month period from July 1, 1998 through December 31, 1998. Costs expended during this period will be
available after FY99 ends and expenditures are summarized. SWQMP expenditures during FY99 will
include a new CSWS capital program referred to as the Storm Water Pollution Control program. This new
program targets the reduction of pollutants in the City's drainage system, specifically, improvements to or
18

S ct�on,51 �:%MhhMMF"d-
L
restoration of lakes and ponds. The budgeted amount for this new capital program is $500,000 in FY99 and
increases by an additional $25,000 for each subsequent Fiscal year as indicated in Table 5-3.
Table 5-3 CSWS Proposed Program Expenditure Projections for Second Permit Term
Activity
F.Y00
; , FYOI
FV02 ,;
FY03
FV04
sGenera.I Admiriiatration e"- �;
1010,00
hl"It0?000
1U;OOO�I
`i j
0000'
fi: rf: ,T. _w.
': �_ tl a.
,U#000
i. il, 9dJ.
i►, ,_,.. 3
Commercial/Residential
150,000
155;000
160;000
t I{65;000' i`
L70,000
�`
f
40 i
/;i}8[
i�
000
I
1000
.x•-+di.l'
&II0
0
10�0FS
0,0004Q4 t
. ,
!• - -I dl 'S`}i'.r -
.t0r
t+J�
+ Storm Water Pollution Control
525;000' ,;
, �iS50,000
57,51000,
",6,00,000, -
; , 625,000
Capital Program
;
i! '
(pending)
+ Local/Regl Coordination
iona
S,QQQ�fsf+5?000}*�5
14
Q00`r�;;tl S�1y
ri7�
i5?OOOi`, ��+;
..t
-.l,A�', Fi-.�
.f
r1 _,_tf4.4 ?i
,i
l4LiJ s :eC.t,SSi.
K.r. ,�L4 '1
Illicit Connections and .lmproper
350,000,
355,000
-360,000;,
'' 365;000E=
3,70,000
Disposal
r
r
_
" ! u.
+Industrial and Related Fhdilities
�[
200,000
205;000
9
210 000
aas
215 000�
raa,[ta
Ji
1220;00Qr.1,
sarareest:�:c .I
Construction Sites
200,000 '
�'2' 5,000
! ' 210,0M
215,'000 '
r 220,000
0
1
0
a1�,aY5,0'R0Q)4'�,
[�
.e-./T<tili37L,7lYment
,
Cki0f0L0f�
T!�PublicsEducatiortandlfnvolve
7u
Y��
Total Projected
$1,600,000
. $1,650'000
$1,700,000
J$1,75000'
$1,800,000
Beginning in FY00, with the implementation of the new permit SWQMP, efforts will be improved for
tracking the program's annual expenditures. Efforts will be made to organize expenditures by major
program category in addition to some of the general areas utilized during the first permit term. Tracking of
program costs will attempt to follow the format provided in Table 5-3. As indicated in Charlotte's NPDES
Storm Water Discharge Permit Application for the first permit term, we continue to anticipate that progress
in fulfilling the requirements of the program mandated by the permit will be measured in terms of
accomplishment of activities and objectives and not monies spent. Therefore, the expected expenditures
over the second permit term (Table 5-3) were not specifically detailed but were based on the general nature
of current program expenditures and are intended to be informative only.
Me

City of, O arlotte i
I..�I...Yr l--.--
Section 6.0
Public Education and Involvement
Generally discuss the educational programs introduced during the first permit term, what has been deemed
successful or not and why, and the proposed education awareness programs for the second permit term.
During Charlotte's first permit term, significant resources were allocated toward public education and
awareness utilizing a variety of mediums including television, radio, newspaper, the Internet, brochures,
public presentations, and individual contacts. These educational activities were conducted to fulfill
S WQMP elements CR-M(8), CR-FP(1), CR-FP(2), CR-FP(3), IC-S(4), IC-P(1), IC-U(1), IN-I(5) and CS-
1(3). Appendix B contains a five (5) year summary of the activities completed for each of these program
elements. An estimated 16,800 staff hours were devoted to this educational effort during the first permit
term at an estimated cost of $400,000. This includes over 77 SWIM presentations conducted for interested
community groups resulting in direct contact with over 4200 citizens since June 1996. Table 6-1 lists some
of the educational programs conducted during the first permit term, dates completed and estimated success
of the effort. Public awareness of water quality issues has greatly increased as a result of these educational
efforts, resulting in a significant increase in the water quality problems reported to MCDEP by citizens.
Between July 1, 1993 and June 30, 1997, the number of water quality related service requests received rose
from 307 to 615. A slight drop was experienced between July 1, 1997 and June 30, I998 to 520 requests.
The total staff hours spent on complaint response rose from a low of 976 in 1993 to a high of 2308 in 1996
which represents a doubling of staff effort. This has resulted in a significant increase in water quality
problems corrected.
Table 6-1: Educational Programs Introduced during the First Permit Tenn
Title of Program
Dates t
Success
?:. I�,T'— ___.. --� ;, � :.
Video
Shrrie Sto er5 V
pp
I,w .,r,'' r.. � 1 Ir7"!T c Y � - e(
I Developed 1994 3Conttnued,use '
- -: + Fx- 1! _ _r,r.•.
Moerate_', }
d3`�
^, C.e f .
ee 1
i, r .. '1.. •t ...: r:!'Li >Sa F1..
,:
Storm Drain Stenciling
Developed -1993 -'Continued use'',
Moderate
" c.t
' ErosiornControl Workshop'' ,
Develoed 199.4 Conttnued use t
L p t1 ^ 4 r` 4+� tl ?F a E ' '
LOWJ t
4 §11
-.. i�'- .e
!7 irF�.-r f . . if +f..'t •5{.... �1 1 ,sl. .f."
:'T + f( ,
Adopt-A-Strearn
Developed' 1993 - Continued',use �
High '
SWIM Newsletter 1
'in-_._T r�, 1 t I (i'YT1T
q
Deveiofled L996t Dtstr[butedkbialnnuailV CIF 1
3'r.[.T-
Moderate
{•._a'T ,:: _=>A ,: k �,.;.
._,r Yp�f3ET _-��3iL-1 r=J�.#v._11'.ilf. - '
:r'1..Tf!_
Newspaper. Inserts/Articles
r• ._' ,• �{ ,
, 1994 thru;1.99$: Estimated a't;20;article§E _
-1 it
Highr;
t
-
-,
�
WaterU�WadmjFor Campatgn�. ~zJ ;
"'+i , Z7-_ 1---_1 f .g i^ } 1 T jr�
Developedtn 1,996i Conpnued",use3i'�
fr
3!=
r•"�i 7-T
+Moderate'1�31
rET•;'._
1-:':::�t.4Rk:.!' -�-•! 1. !�,.•-., f`
a t! 1:
�,Ir
Water QuaEity Coalition
I Developed in, 1994's m - Meetonthly, ;' ;
High r =;
.
r r .
,W?y 7•� 9 .l ax dx rF.r
Spring Sliow ' T v r "
er : � �iF'�' � +f � i'€�Tr
V t
Annuall from then h i 99$
,f #
i
of ��"� k �
Moderate
�Souiliern
�Sr�"e£Iu6WS-cP[k''-luw,ili+'r!.,_.:*g y.';�r }u'..u'r.�. ...•??
,1994 {J
w�.A.�. i...;.f�;J►.r"'--II �AFt EL�,!1-*, it �ffi�"M.tr�4tlr � n
1A.1.{.i�.1{IE .�L
il.; ir!:11i F•:5_11 . .
Earth Day
Annually from 1993,through-l49$ ,7 ,'
�r t
IModefate.:+ 5
!
B[9,Sweep ii• ., r
. tip.-r+
Annually from;lti9�93 through I998T '_ ��1 [xiII
i#{ # TS ti I
High tt:
1 t 4�i
}rfL
t `r o- h 1! �.,Et
t 1 �iR�:f�:t�r��
:.,3-G S;.. r...
t.f.�`tA.d
20

Seen nT6, �' � Public Education an Involvem
Title of Program
} ` f'! Dates
Success
�
.. i++ S : r -� ; r ca;rr fir,^
Water Week F 7< r"+ h-
,M{}rs+ S n}� a�csc �r+r�sr Aa T=T
Annually�from through•j1998` ►
Mi7iil. `1?,`tl'!!
; iwrtr` Mf') s( it7'
Hight't.
KsxiW?LWY.�;:!Ii:a .F S4,y�r:-3 F
�14993
tlfNii►[L!:? r L�i1:s4
irR..
Used Oil Recycling Week
Anaijally froiti 1994 through 1998 ' ;, }'
`High` ' `
��►�1�;-�: 3'�� =,- �r :�--�,.
Industrial Wokshop
eel,
Anolyom
Via', i:ritrl��1�
1�994 through
slitl�;;.�
�; r•,
��iY
s9398�`1;Htghiflltu
Pesticide Workshops
-..
Annually from h994 through 19,98
M6&raie,
kf
Hando" oches;x ' t
'+1 � F '
9 p;,odu edtasince 199�4ad jJ
jF;
#
1!� j{ �t
Hi hlj{ {t(j}�j a'}
Pa r i.3
� „'
7
iNS4�
[fLi .I �.�L
.. .;r�lPi 1 :
During the first permit term, educational efforts were fragmented among the nine (9) program elements
listed above resulting in some overlap. During the next permit term, all educational efforts will be united
under a new major permit category and organized through a comprehensive "Water Quality Educational
Plan" to be completed during the first year of the second permit period. The goal of this new "Public
Education and Involvement" category of the SWQMP will be to:
"Increase community awareness and involvement in activities aimed at improving surface water
quality through a proactive outreach program utilizing a broad spectrum of educational mediums. "
This educational program will focus on residential customers, commercial and industrial customers, and
school -age children. To fulfill the goal of the program, the following types of activities will be conducted
for these focus groups:
► educational presentations/workshops
► support programs to provide technical assistance to businesses and industries
► public service announcements
► press releases
► T.V. and radio advertisements
► newspaper articles
► water bill inserts
► educational displays at government offices, chamber of commerce, library, etc.
► newsletters
► public meetings
► development of outreach programs for the schools
► special projects and events (le. Big Sweep, Earth Day, Water Quality Week, etc.)
► expansion of the Adopt -A -Stream and Storm Drain Stenciling Programs
The plan will, at a minimum, include enhanced efforts to educate the public in relation to storm water
maintenance practices, identification and removal of illicit connections, proper disposal of used oil and
household/other hazardous wastes generated in small quantities, appropriate storm water runoff controls for
industry and related facilities, and the reduction of pollutant discharge from construction sites. These
efforts correspond with the education practices initiated during the first permit period under the original
four major program categories. In addition, in cooperation with the other Phase I MS,s in North Carolina,
Charlotte has agreed to work together, as appropriate, on common public education and involvement
projects. These cooperative efforts should provide economies of scale and maximize public awareness of
storm water pollution control across the state.
21

City of Charlotte �
�'~ _ �R� �, 41'b•} 1 ��, .' � �: y , ri i;+` , .
" �N,PDESSt rm Wat&LT, tReii ewa Ro'
Section 7.0
Monitoring and Pollutant Loading
7.1 Exi ing Monitoring Program
Provide an overview of'current monitoring programs, assessment of nwnitoring results and data use within
the program, as well as the non -point source loud estimates and event mean concentrations.
To fulfill the monitoring requirements specified in the SWQMP for the first permit term, Charlotte contracted
with the United States Geological Survey (USGS) to perform quarterly land use monitoring during
representative storm events at six (6) sites representing residential, industrial and commercial land uses in
Charlotte (see Figure 7-1 on page 22). The following parameters were measured through this monitoring
effort: alkalinity, total phosphorus, BOD, COD, total and dissolved nutrients, dissolved solids, suspended
sediment, pH, temperature, conductivity, oil and grease, total organic carbon, fecal coliform, fecal
streptococci, pesticides, herbicides, volatile organic compounds (VOCs), and metals. Appendix A provides
a summary of pollutant loads calculated to date for these land use monitoring activities. By the winter of
1999 (first year of the next permit term), a report will be completed by USGS for CSWS which will analyze
pollutant loads calculated from all land use monitoring activities.
During its first permit term, Charlotte also performed the following additional monitoring activities to assess
general water quality conditions and identify sources of pollution:
monthly stream monitoring during ambient flow conditions at 25 sites (see Figure 7-2 on page 23)
for the following parameters: alkalinity, total phosphorus, BOD, TKN, NH3, NO3, NO2, total solids,
turbidity, fecal coliform, pH, dissolved oxygen, temperature, and conductivity; VOCs as well as toxic
and mineral metals were analyzed annually at all 25 stream sites
benthic macroin vertebrate sampling at 44 stream sites (see Figure 7-2 on page 23); sampling was
performed annually at some sites and on a 3-year rotation at others
fish community analysis on a 5-year rotation at the 44 benthic sites with fish tissue analyses performed
at l I of these sites
In addition, MCDEP performed ambient monitoring at 23 sites and benthic and fish monitoring at 21 sites
outside Charlotte city limits to assess overall water quality conditions county -wide. Chemical and physical
data from ambient monitoring activities were entered into a Water Quality Index (WQI) monthly and a
numerical value was generated indicating general water quality conditions at each monitoring site. The
monitoring sites were grouped by basin and the monthly WQIs for each of the sites were averaged together
to obtain an average WQI for the basin. A biological index of water quality was established using data from
the benthic macro invertebrate sampling. The WQIs were averaged with the current biological index rating
for the basin calculated on the same scale as the WQI. The average of the WQIs and the biological index
produced a Water Quality Rating for each basin which was utilized to measure general water quality
conditions. A color coded map was produced to display this rating by basin for the entire County on a scale
of 0 to 100 (see Figure 2-2 on page 10). Data from the fish community analysis was used in a separate
rating system to estimate water quality. These indices were utilized to identify water quality problem areas
for additional monitoring and follow up. Also, "Action" and "Watch" levels were established for each
parameter measured through the ambient monitoring program. An exceedance of these levels triggered an
automatic follow up to identify and eliminate pollution sources.
22

Section 7 �.� Monitorin a-nd V-
ma&h
Figure 7-1 Storm Water Monitoring Sites for Charlotte/Mecklenburg County
Charlotte Stormwater Monitoring
Site Locations
0 1 2 3 4 S
23
ite
to
Vry

City of Charlotte
Figure 7-2 Ambient and Bioassessment Stream Monitoring Sites in Charlotte/Mecklenburg County
Mecklenburg County
Ambient & Bioassessment Sites
0 1 2 3 4 8
24
LOCATION OF MECKLENBURG COUNTY
IN NORTH CAROLINA

Section 7nitoring an'lioa arlinj
During its first permit term, Charlotte also performed monitoring activities through the execution of specific
SWQMP program elements including CR-M(6) for the effectiveness of maintenance practices, CR-FC(3) for
biological monitoring in larger streams, CR-FP(5) for pesticides/fertilizer monitoring, IC-S(3) for problem
area field screening, and IN-M(1) for industrial monitoring.
Beginning in 1995, Charlotte voluntarily initiated quarterly instream storm water monitoring activities for the
following parameters: conductivity (lab), total dissolved phosphorus, filterable solids, suspended solids,
COD, oil & grease, VOCs, semivolatiles, pesticides, PCBs, acid herbicides, cooper, iron, manganese, zinc,
toxic metals as well as all analyses included in ambient monitoring. The purpose of this monitoring was to
measure nonpoint source pollutant loads in the major streams draining Charlotte and to identify sources of
these pollutants for possible corrective actions. Monitoring was performed at six (6) stream sites (see
Figure 7-1 on page 22 ) during representative rain events utilizing the automated sampling equipment
specified in Table 1-2. Automated sampling was initiated at a level rise of 0.5 foot above normal base flow
in the stream. Rainfall was monitored during the sampling event using automated tipping bucket rain gauges.
Automated grab and time weighted composite samples were collected at each site for all parameters. Fecal
coliform and oil & grease samples were collected manually. Composite samples were manually converted to
flow weighted samples using USGS flow data collected at each of the six (6) sites. A wide range of
inorganic parameters were tested each quarter. Organics samples were collected once a year at each site
(grab only). Samples were collected in accordance with MCDEP's sampling protocol and quality control
(QC) measures. MCDEP's ambient stream monitoring program includes the monitoring of all six instream
storm water monitoring sites monthly during dry weather flow. The same chemical and physical parameters
are measured in both ambient and instream storm water monitoring programs. This history of base flow data
is very helpful in determining the nonpoint source pollutant impacts.
A comparison of instream storm water monitoring data with existing N.C. water quality standards and action
levels is provided in Table 7-1 including the number and percent (out of $2 samples collected) of sampling
events where the identified pollutant exceeded the water quality standard as well as the averaged data for that
pollutant. it is important to note that some parameters are expected to be elevated during storm events and
that the N.C. State Standards are based upon dry flow conditions. As expected, many of the storm water
pollutants are significantly elevated over the measured ambient levels at the same site. This trend indicates
that a majority of the pollutants detected by the instream storm water monitoring program originate from
non -point sources. In most cases, the concentration of pollutants will vary depending on the intensity,
duration and coverage of the storms, Generally, the faster the stream rises in elevation, the more pollutants
will be found in the water during the first few hours of the storm. Of course, land use plays a major role in
the types and amounts of pollutants found. Of the thirty two pollutants monitored in the instream storm water
monitoring program, several parameters appeared to be more problematic than others. These are shown in
the Table 7-1 and are discussed in more detail below.
25

F' `N 47,--:1
City of Charlotte _`� :NPDES. Storm 4VaAer errrait Re to al REP.a
t aale t- i aeiecwci instream ,3torm water ivtonnorm2 xesuns
Fecal Coliform Turbidity Fe Cu Mn Zn Cr Pb
Col/100 A NTU oub pob o0b b b olk
ILI-r3�1�'r rIt5�7 r r••-,•.• p ! I.. rr'n ,Irr!'7•,� 'iz
.
jlfC01OJISdm 8t t
NIveage F4411;0' #1"
8li
E1#10 Exceedancesti NIA 7�7 r� 82 73 ' N1A 66r,l{Exceeclances,i r u NIA 93%. 100.00% $9�70 80%n
'.d !. 'fit 1,.. '� i�l �� •''i�, .�� r. i r?'i ! �:J.�.;l;r� I t�r�',I�
Grub Samples
Average 32,356 386 20022 47 947 105 40 14
# ofExceedances 78 68 80 63 NIA 56 15 18
% of Exceedances 94% 82% 98% 77% NIA 68% 18% 22%
„,l• .' t..t I, i 400"dNI �E 00 tiil' W.In5"L 10 0 p17'pPb f 200 SO:rtclard) t ttttri I_cve!), (Acltrltt II (4tutc (�cliatt I.e�cp (Stcue�pLvc!), Slantlard In Slap ant); Sta-ii�
Fecal Coliform:
Grab samples for fecal coliform bacteria were collected manually during each monitored storm event. A
result of greater than 400 colonies/100ml was considered elevated based on the State's water quality
standard for ambient conditions. However, these standards state that violations are expected during rain
events due to impacts from non -point source pollutants. Data collected during the first permit term revealed
that 94clo of the samples collected contained fecal coliform counts in excess of 400 colonies/100 mt. The
average fecal count for the period was over 32,000 colonies/100 ml.
Turbidity:
Data collected during the first permit term revealed significantly elevated turbidity levels compared to
ambient conditions. The State standard (50 NTU) was exceeded 77 times during composite sampling and 68
times during grab sampling, In both cases, the average for the sampling period was approximately eight
times the state standard.
Iron (Fe):
Iron levels were consistently above the state action level of 1000 ppb. All of the composite samples and 8267o
of the grab samples were found to exceed this level. Iron in the form of iron oxide is a common mineral
found in the red clays of North Carolina's piedmont. High iron levels found during storm water events are
correlated to high turbidity levels.
Copper (Cu):
Copper was another metal that was consistently found to be above state action levels. Average copper
concentrations during storm water events were approximately twice ambient levels. While the composite
samples had a greater number of exceedances, the grab samples had a higher average concentration of
copper.
26

Section 7 —Imo nit6ringjand Po urtn cr�u
�.. �».�---•.. s1f:—:1� L��... 471�:r+ - � �_ _ .�i:t�: k� M""--•'i.1
Zinc (Zn),-
Zinc levels exceeded the state action level 66 times (90%) for the composite sample and 56 times (68%) for
the grab samples. Average concentrations of zinc in the storm water samples was approximately twice the
state action level.
Chromium (Cr):
Chromium was found to exceed state action levels 15 times (18%) based on grab samples and 9 (11%) times
based on composite samples. However, average chromium concentrations for both the composite and grab
samples were below the state standard of 50 ppb. The majority of these exceedances were detected at. the
Mallard Creek monitoring site where levels in excess of 50 ppb were detected on 7 occasions. There was no
observed seasonal trend in this data,
Lead (Pb):
Lead exceeded the state action level eighteen times from ISM grab samples and S times for composite
samples. Average lead concentrations for both the composite and grab samples were below the state
average of 25 ppb. The Little Sugar Creek monitoring site recorded 6 such exceedances, which was more
than any other site.
Manganese(Mn):
State action levels for manganese are 200 ppb for WS waters. The only waters included in the instream
storm water monitoring network which are classified as WS are located in Long Creek in west Charlotte.
Only the averages for each sample type are shown. The values for both grab and composite samples were
much higher than what is typically found during ambient monitoring.
Pesticides, PCBs, Herbicides, semivolatiles, and VOCs:
Organics were collected once a year at all six lSM sites during April, May or June. No organics, pesticides,
herbicides, or PCBs have been detected to date, other than very trace amounts.
Nutrients:
A variety of nutrient analyses were performed. Most nutrients in the streams have shown a moderate
increase during storm events.
Surface water quality monitoring data collected during the first permit term reveals that the primary
pollutants found in Charlotte's streams are fecal coliform bacteria, sediment and heavy metals deposited in
storm water runoff. The Little Sugar Creek Basin draining south from the center of Charlotte has the highest
occurrence of elevated fecal coliform levels during ambient flow conditions. Storm water runoff into this
basin carries elevated levels of chromium, zinc, copper, lead, suspended sediment, and fecal coliform bacteria.
This basin is also negatively impacted by elevated nutrient levels and is identified as having the poorest water
quality conditions in Charlotte -Mecklenburg (see Figure 2-2 on page 10). East of the center of Charlotte in
the McAlpine, Back and Mallard Creek Basins, water quality conditions improve slightly but elevated levels
of fecal coliform bacteria in ambient flow continue. Storm water runoff contains pollutant concentrations
similar to those found in Little Sugar Creek, Mallard Creek has a very high occurrence of elevated turbidity
levels caused by widespread development activities in that basin. West Charlotte which drains to Sugar and
Steele Creeks also suffers from a high occurrence of elevated levels of fecal coliform bacteria and nutrients.
Storm water runoff into Sugar and Steele Creeks also contains elevated levels of chromium, zinc, copper,
27

City of Charlotte -�JNPD' ES, Storm Water�PerrrFit Pe e� al�l�epor-t
lead, suspended sediment, and fecal coliform bacteria.
7.2 Proposed Monitoring Activities for the Second Permit Term
Provide the proposed monitoring program for the second permit term.
Charlotte proposes the following monitoring program for the second permit period:
► mstream storm water monitoring to measure nonpoint source pollutant loads in the major streams
draining Charlotte and to identify sources of these pollutants for possible corrective actions,
► biological monitoring to assess the long term effectiveness of the SWQMP, and
► ambient monitoring, including the collection of flow data, to identify water quality problem areas for
the initiation of corrective actions and to evaluate long term chemical and physical trends in water
quality.
Charlotte will also perform monitoring activities as required to fulfill specific SWQMP activities and projects.
During the first year of the second permit term, Charlotte will participate in cooperative efforts with the other
Phase 1 municipalities in North Carolina to develop consistent monitoring protocols.
During the next permit term, Charlotte will be discontinuing its land use monitoring activities. Over the past
four (4) years, Charlotte has collected 32 data points through its quarterly monitoring of residential, industrial
and commercial land uses. DWQ, CSWS and the other Phase l municipalities in North Carolina have
concurred that this data is adequate to characterize storm water pollutant loads from the different land uses.
Instream storm water monitoring will continue to be performed quarterly during the next permit term at the
six monitoring sites (see Figure 7-1) which encircle the City of Charlotte. This data will be used to measure
storm water pollutant loads from Charlotte and can thus be used to assess the effectiveness of the SWQMP.
This instream data along with the land use data collected during the first permit term will be incorporated into
a water quality model and used to develop a continuous simulation of water quality conditions in Charlotte -
Mecklenburg streams. This data will also be used as a predictive tool for measuring the effectiveness of
various best management practices at reducing storm water pollutant loads from various land uses. Output
from the model will be displayed in a geographic format such as Arcview.
During the next permit term, Charlotte's ambient monitoring efforts will be utilized to fulfill both short and
long term goals as follows:
► identify short term water quality problems and eliminate pollution sources
► identify long term trends in water quality conditions and initiate efforts aimed at maintaining and
restoring water quality.
During the next permit term, ambient sampling for select problem parameters will be performed more
frequently at specific sites in order to fulfill the short term monitoring goals of Charlotte's SWQMP as
described under "Problem Area Field Screening" during the first permit term. Quarterly sampling will be
performed at ambient water quality monitoring sites (see Figure 7-2 for current locations) to fulfill the long
term goals of the program. The parameters monitored during the first permit term will be measured quarterly
during the next term for long term trend analysis in addition to toxic and mineral metals. VOCs will be
analyzed annually at the ambient sites (currently 25 sites are shown on Figure 7-2). The ambient data
collected quarterly will be used to identify short term monitoring sites for more intensive sampling for
identifying and eliminating sources of pollution. During the next permit term, Charlotte will collect flow data
at each of its ambient monitoring sites at the time of sampling. This data will be incorporated into the water

Section 7'iMoni�toring and�Polu nt adi
quality model to calculate ambient pollutant loads which is an important component in improving the
reliability and useability of the water quality data. MCDEP will continue to utilize the WQR to assess general
water quality conditions. The WQR will be enhanced by the development and use of the water quality model.
Biological monitoring efforts will continue into the next permit term. Increased emphasis will be placed on
the incorporation of this data into problem area identification and trend analyses.
PM

CIO of Charlotte--_._--� '�INPDE$. S orm Water_P.ermi 1 wa Repor
xDa kc; 3,. .'._'..._ a `� merit r:,
Section 8.0
Program Activity Summary
This section provides a brief summary of the activities/projects and results from the first permit term,
activities in the first permit term which have been completed or where no further action was required,
proposed schedule submitted with the original permit application and the actual completed schedule for the
first permit term, revisions that were necessary and why, and proposed second permit term activities and
schedule.
8.1 First Permit Term Program Summary
Charlotte's Storm Water Quality Management Program (SWQMP) for the first permit term was divided
into four major categories which were further divided into nineteen (19) subcategories comprising sixty
(60) specific program elements. Appendix B describes these categories, subcategories and program
elements and provides a summary of specific activities and projects completed for each of the program
elements during the first permit term. Any manuals, reports, or other documents/publications developed
during the first permit term as referenced in Appendix B are available by request through CSWS.
Appendix C provides a tabulated summary of the activities in the first permit period which have been
completed or where no further action was required as well as those activities which will be continued during
the next permit term. Appendix D presents the proposed time table described with the original permit
application and the actual schedule followed for the first permit term. The following is a brief summary of
the results of those activities completed during the first permit period described at the subcategory level.
Comments concerning fluctuations between proposed and actual schedules are also provided.
Commercial and Residential, Program (CR)
► M intenance and Inspections:
Charlotte has satisfactorily completed efforts for inspecting and maintaining its municipal separate
storm sewer system to enhance water quality conditions. Efforts have focused on improving the
water quality benefits of the existing system and establishing a maintenance program to ensure
continued water quality enhancement. Charlotte's current maintenance and inspection program was
evaluated and the programs utilized by other cities comparable to Charlotte were investigated.
Following the evaluation, improvements to Charlotte's program were developed and implemented.
Monitoring activities were then conducted which confirmed the water quality benefits of these
improvements. Standardized maintenance practices were developed to ensure continued water
quality enhancement. Yard waste recycling and litter control programs were enhanced to reduce
floatables in the system. Appendix D indicates that program elements CR-M(S), CR-M(6), CR-
M(7), and CR-M(8) required more time than originally scheduled. Activities associated with these
program elements were more involved than originally anticipated and the additional time was
required for completion.
New Development and Regional Master Planning:
Charlotte has initiated efforts toward the planning of structural and nonstructural BMPs in new
developments through its involvement in the SWIM initiative which includes the development of a
water quality model to predict BMP pollutant removal capabilities and the subsequent benefit to
water quality. Appendix D indicates that CR-MP(1) activities were initiated with the development
30

• Se'c~ t on ,8t; 1 s' �' . Pr n .ra Actiul Su trn
! ry r
of the SWIM initiative beginning in January 1997. A stream buffer plan is currently under
development as part of this initiative. In 1993, Charlotte successfully developed and implemented a
BMP crediting system and technical guidance documents. As of the end of the first permit term, 26
• private BMPs have been installed and are participating in this credit program. The inspection and
• monitoring effort established for this BMP crediting program has demonstrated that BMPs are being
effectively maintained and are functioning in accordance with design standards. Charlotte initiated a
program during the first permit term for the installation of "test" or pilot BMPs to measure their
effectiveness at removing pollutants. A monitoring program was developed as part of this pilot
• study to quantify the BMP's pollutant removal capabilities. During the first permit term, Charlotte
• spent $57,669 on the installation of a pilot BMP in a commercial parking lot. Testing is currently
underway by MCDEP. Additional pilot BMP installations are planned for the next permit term.
Pilot projects are also underway as part of the SWIM initiative to test the effectiveness of various
structural and nonstructural BMPs including regional storm water controls. These pilot programs
• will be completed during the next permit term.
Streets:
Charlotte has initiated efforts to address the impacts of runoff from streets to storm water quality.
The Clean Air Act and its impact on storm water quality has also been assessed (CR-RD(1)).
Appendix D indicates that more time was devoted to this activity than originally proposed which
• included the collection of atmospheric deposition samples by USGS to assess the potential impacts
of rainfall to storm water pollutant loads. Results from this sampling indicate that zinc
concentrations in rainfall, with a total of 43 exceedances of the detection limits and an average
measurement of 20.3 ppb, could be a significant contributor to elevated zinc levels in storm water.
S Charlotte also completed an evaluation of its deicing activities to assess potential impacts to storm
• water quality. Recommendations were developed and implemented which will reduce the impacts
of these activities on storm water quality. Charlotte also completed an evaluation of the
effectiveness of its street sweeping program at reducing the discharge of pollutants to the storm
sewer system. Recommendations made as a result of this evaluation have resulted in improved
e pollutant removal capabilities. Charlotte continues to coordinate with the N.C. Department of
e Transportation in the control of pollutants from its streets and highways.
® Flood Control Structures and Retrofitting:
Charlotte has successfully implemented an instream biological monitoring program to assess the
impacts of channel erosion on aquatic communities. This data is also being incorporated into efforts
to assess overall water quality conditions and target water quality problem areas for corrective
e actions. Charlotte is also closely coordinating with the Park and Recreation Department in the
® development of the revised Greenway Master Plan through the efforts of the Creek Coordination
• Committee and SWIM initiative. As a result, multiple objectives will be addressed through the
development of the Greenway program including channel maintenance and flood control.
Appendix D indicates that this coordination with the Greenway program is an ongoing process (CR-
FC(4)).
► Municipal Waste:
Charlotte investigated the sampling protocol for landfills to determine its effectiveness for assessing
water quality impacts from runoff. It was determined that current sampling efforts were adequate.
The only additional sampling performed for this program element was at the Harrisburg Road
Landfill. A review of the monitoring data revealed that all parameters measured were within
31

c/o of Charlotte''
acceptable limits. Appendix D indicates that no additional activities have been performed for this
program element since year 2 of the first permit term and none are planned for the second term (CR-
LF(I)).
► Pesticides, Fertilizers, Herbicides:
Charlotte has successfully developed and implemented a program for educating the general public
and licensed applicators concerning the proper handling of pesticides, fertilizers and herbicides to
reduce negative water quality impacts. Integrated Pest Management (IPM) techniques have been
encouraged as a component of this program. Charlotte and Mecklenburg County's handling and
application methods have been evaluated and recommended improvements implemented. Sampling
has been performed to gauge the success of program efforts. Elevated parameters were detected in
isolated situations, but for the most part, levels were below detection limits. Appendix D indicates
the continued emphasis that Charlotte has placed on the training and education of the City's
applicators to prevent negative water quality impacts, which is beyond what was originally proposed
(CR-FP(4)). These efforts will continue into the next permit term.
Illicit Connections and Improper Disposal
► Ordinances:
Charlotte developed and implemented an illicit connections and improper disposal ordinance in
January 1995 as well as the necessary procedures, draft letters and forms for the proper enforcement
of this ordinance. The ordinance is enforced through the activities of MCDEP. During the first
permit term, MCDEP issued 286 written Notices of Violation (NOVs) concerning storm water
pollution. Several hundred verbal notifications of violations were issued. All pollution concerns
associated with these NOVs have been corrected.
Field Screenj=
Field screening methods were developed and effectively implemented and MCDEP's ambient
monitoring program was modified to serve as an effective field screening tool. Charlotte also
initiated an instream storm water monitoring program to identify potential nonpoint sources of
pollution and calculate pollutant loading. Biological monitoring data was incorporated into the field
screening program. A water quality rating system was developed to accurately assess general water
quality conditions and identify problem areas. This information was mapped and displayed utilizing
GIS. Field screening activities and identified pollution sources were also mapped utilizing GIS.
During the first permit term, MCDEP devoted 3204 hours to water quality monitoring activities.
Follow-up actions were successfully implemented resulting in the identification and elimination of
pollution sources. The Adopt -A -Stream and Storm Drain Stenciling Programs were successfully
coordinated through the efforts of the field screening program resulting in the removal.of
approximately 80,000 pounds of trash from Charlotte's streams and the stenciling of hundreds of
storm drains during the first permit term.
Follow -Up Investigation:
Charlotte has developed and implemented procedures for tracking down sources of illicit connection
and improper disposal. MCDEP's ambient monitoring effort described under the above "Field
Screening Program" serves as a trigger for the initiation of these follow-up activities. "Watch" and
"Action" levels have been established for all measured parameters and, when one of these levels is
exceeded, follow-up activities are initiated to identify potential sources of pollution. Standardized
procedures have also been established for responding to citizen requests for service which often lead
to the identification of pollution sources. During the first permit term, MCDEP responded to 2342
32

• ,.n.8,. _.� :.✓ , ,. Pro .ra n Active Su nm
Sectro tl'
service requests concerning potential water quality concerns and 392 emergency situations involving
spills in or near surface waters. An estimated 9678 staff hours were devoted to follow-up activities
during the first permit term which resulted in the detection and correction of an estimated 2160
. water quality problems/ violations.
► Spill Response Program:
Spill response procedures were reviewed and revised. Transportation accidents were identified as
the major source of spills and actions were taken to reduce the number of transportation related
incidents. Educational activities were conducted to inform citizens of proper procedures for
• reporting spills. Workshops were conducted to inform industrial facilities of proper spill response
• procedures. GIS was utilized to track spill locations and efforts were initiated to address chronic
spills, particularly transportation related incidents. MCDEP records indicate a reduction in
transportation related spills from 89 in 1996 to 61 in 1997 which represents a 30% decrease. The
number of fixed facility spills decreased from 39 in 1996 to 35 in 1997. Overall, the total number of
• reported spills decreased by 5% between 1996 and 1997 but the total volume of product spilled
• increased 19%.
► Public Reporting Program:
Charlotte has completed an extensive public awareness campaign utilizing a variety of mediums
including television, radio, newspaper, the Internet, brochures and other written materials,
• workshops, and public presentations. As a result of these efforts, public awareness of water quality
• issues has greatly increased resulting in a significant increase in water quality issues reported to
MCDEP by citizens. Between July 1, 1993 and June 30, 1997, the number of water quality related
service requests received rose from 307 to 615, which represents a 100% increase in four (4) years.
A slight drop was experienced between July 1, 1997 and June 30, 1998 to 520 requests. The total
staff hours spent on complaint response rose from a low of 976 in 1993 to a high of 2308 in 1996
• which represents a doubling of staff effort. This has resulted in a significant increase in water
quality problems detected and corrected.
► Used Qil/Household Hazardous Waste:
Charlotte has developed a program for recycling used oil and other automotive waste products.
Educational efforts focused on notifying the public of proper handling of these products and the
S locations of the 22 recycling centers located in Charlotte. Since 1996, a total of 9 educational
efforts have been completed for the Used Oil Program resulting in direct contact with over 2000
citizens. An inspection program has also been established for facilities which handle used oil.
S During the first permit term, a total of 96 inspections were completed resulting in the correction of
24 deficiencies. In 1994, Charlotte -Mecklenburg contracted with Heritage Environmental to accept
i household hazardous waste from the general public for proper disposal. To date, an estimated 140
tons of household hazardous waste, 235,537 gallons of used motor oil, and 139 tons of used batteries
have been disposed of through this voluntary program.
e Infiltration and Seepage:
CSWS has worked closely with Charlotte Mecklenburg Utilities (CMU) to reduce discharges of
sewage to the storm drain system and surface waters. MCDEP performs water quality monitoring
activities in suspected problem areas to identify sewer discharges which are reported to CMU for
correction. MCDEP also tracks reported CMU sewer leaks and overflows using GIS and submits a
report to CMU annually with recommendations for improvement projects to reduce the occurrence
of these leaks and overflows. MCDEP initiated its tracking program in 1997 and to date a total of
33

City of `Charlotte ' ' `-Nl'D'ES St m �TdierlPerm'itrRehewa Rrepoa
f�eLP" 1,c s, Y. N! _
279 sewer leaks have been identified and mapped. The inner city basins including Irwin, Little
Sugar, Taggart and Briar Creeks as well as portions of McAlpine Creek and Edwards Branch had
the highest occurrence of CMU sewer overflows/leaks during the first permit term. Briar and Little
Sugar Creeks had the highest average fecal coliform levels for 1997 which were 2608 and 1800
colonies/100 ml, respectively. CMU has targeted these areas for increased sewer maintenance and
rehabilitation. Elevated fecal coliform levels resulting from leaking septic tanks do occur, but much
less frequently than CMU overflows. Appendix D indicates that significantly more time was
devoted toward efforts to eliminate sewer discharges than was originally proposed in the permit
application for the first term of the permit. This additional effort is greatly needed and will continue
into the next permit term.
Industrial and Related Facilities
► Inspection Prop -ram.
Charlotte has successfully implemented a program to identify, prioritize and inspect industrial
facilities that may discharge non -storm water into the storm drain system or surface waters. A
database has been developed which allows City and County inspection agencies to share data and
information concerning facilities. An industrial facilities inspection program was developed and
implemented to address storm water quality concerns. Facilities were prioritized based on their past
history of water quality problems. Since 1995, a total of 41 industrial facilities have been inspected.
Water quality problems were identified at these facilities through inspection activities and the
necessary corrective actions were initiated. A video, brochures, publications and a variety of other
educational tools have been used to inform the industrial community of the actions necessary to
reduce discharges of non -storm water from their facilities. Since 1995, MCDEP has conducted four
(4) training seminars specifically for the industrial community which were attended by 220 persons.
► Monitorin Pro am:
Charlotte has successfully developed and implemented a monitoring program to assess the impacts
of storm water runoff from industrial facilities on water quality. This program was also developed
to assess the effectiveness of activities associated with the inspection and training program. During
the first permit term, a total of 40 industrial facilities were monitored. Data was reviewed and water
quality concerns identified. The facilities were notified of monitoring results and corrective actions
were recommended as necessary to address water quality concerns. The Division of Water Quality -
Mooresville Regional Office was notified of any deficiencies detected through water quality
monitoring activities. Follow-up inspections were performed to ensure that the necessary corrective
actions were completed and water quality restored.
ConsLrAction Saes
► Site Plan Review_ Process:
During the first permit term, revisions were completed to Charlotte's ordinance for "The Control of
Soil Erosion and Sedimentation and Other Pollutants." The City also incorporated into their land
development program the NPDES Construction Site permit requirements and a revised appeals
process.
BMP Requirements:
The Charlotte -Mecklenburg Land Development Standards Manual was revised.
Site Inspections:
34

Set n�81. �'.° Pirogram Activi um�
Charlotte satisfactorily completed a variety of efforts aimed at reducing the discharge of pollutants
from construction sites. Charlotte conducted over 32,000 construction site inspections during the
first permit term and issued more than 4200 notices of violation. Self inspection requirements and
the development of a self inspection log were required for improperly maintained sites.
Site ODerator Education:
Programs were developed and implemented to provide training to erosion control and building
inspectors concerning the sources, controls and impacts of construction site pollution in runoff.
Training was also provided for private contractors and training literature was developed and
distributed. An operator certification effort is currently being researched. As a result of these
efforts, increased awareness was developed concerning the measures necessary to protect water
quality from construction site runoff. In addition, coordination between land development
inspectors and MCDEP has greatly improved. A joint initiative is currently underway between these
agencies which will utilize turbidity data collected by MCDEP to target problem areas for increased
land development inspection and enforcement activities.
8.2 Proposed Activities for the Second Permit Term
Charlotte proposes that the Storm Water Quality Management Program (SWQMP) for the permit term
• from July 1, 1999 through June 30, 2004 contain five (5) major categories which are further divided into
eighteen (18) subcategories. These categories and subcategories will be very similar to those specified
during the first permit term with the exception that a separate category would be added for "Public
Education and Involvement." Each subcategory contains targeted program activities and proposed
completion dates. These activities do not represent all the work which will be performed as part of the next
permit term, but serve to provide a framework for directing future program efforts. CSWS anticipates that
i the provision of a 5-category structure will strengthen education efforts, increase effectiveness, and improve
tracking of progress. In addition, this structure may facilitate the development of programs by NPDES
Phase II municipalities. The Categories, Subcategories, and targeted program activities are described
below. The completion schedule for each activity is contained in parentheses.
Commercial and Residential Program (CR)
Objectives: I) plan, design and construct appropriate structural
controls for the control of pollution both in developed areas and
in areas facing new development, and 2) plan and implement
appropriate non-structural controls for the reduction of pollution
to the maximum extent practicable.
Maintenance Md Inspection Pro am R-M :
Inspect and maintain for water quality purposes (including
f'loatables) all appropriate structural controls of the
municipal separate storm sewer system.
l . Continue water quality training efforts for maintenance and inspection crews (ongoing).
2. Continue to upgrade inventory as improvements are made to drainage systems and new
development occurs (ongoing).
35

3. Establish and implement standardized procedures for inlet cleaning and channel
maintenance which serve to enhance water quality (year 1).
4. Increase public involvement in storm drain stenciling activities through implementation of
the Education Plan (ED-P) and develop and implement efforts to stencil new storm drains
when installed (year 1).
5, Utilize GIS to identify problem areas for increased inspection/maintenance activities (year
2).
6. Re-evaluate feasibility of developing a system inspection schedule (year 4).
New Development and Regional Master Planning (CR-MP),
Plan for structural and non-structural best management practices (BMPs) in new development, and
for the development of regional storm water quality controls where possible and appropriate.
1. Continue the BMP crediting program and other incentives for voluntary BMP installation
(ongoing).
2. Enhance BMP design criteria as necessary and continue monitoring and inspection efforts
(ongoing).
3. Complete the pilot studies initiated during the first permit term (ongoing).
4. Continue assessments of BMP pollutant removal effectiveness (ongoing).
5. Continue coordination with County program activities (ongoing).
6. Continue to modify the Storm Water Ordinance to include water quality requirements for
new development as necessary (ongoing).
7. Utilize modeling data, water quality trend assessments, costibenefit information, and BMP
pollutant removal data collected during pilot studies and inspection/monitoring activities to
develop a feasibility analysis for the establishment of structural BMP requirements for new
developments. Coordinate the development and public presentation of this feasibility
analysis through the Storm Water Advisory Committee (SWAG) (year 2).
8. Develop and implement an Action Plan in response to the feasibility analysis as directed by
City Council (year 3).
Streets(CR-R )
Construct and maintain streets and adjacent ditches and medians to minimize negative water
quality impacts from street surfaces and street operations.
1. Continue coordination with the City Department of Transportation to promote maintenance
and construction activities which will have the least possible negative impact to water quality
(ongoing).
2. Coordinate with the N.C. Department of Transportation to reduce negative water quality
impacts from roadway construction (ongoing).
Flood Control Structures and Retrofitting (CR_FC):
Construct, retrofit and manage new and existing flood control and channel structures to ensure
appropriate consideration of water quality.
1. Continue use of the Storm Water Pollution Control capital program, such as through
continued implementation of the "Pond Policy" developed during the first permit term
(ongoing).
36

Section S'- F s i '1 j t ProA grctivi Su Kina
Continue the coordination of flood control and channel improvement projects with water
quality improvement activities to promote mutual benefits and improve water quality
conditions (ongoing).
Continue the coordination of the construction and management of the greenway system with
water quality enhancement and flood control activities to promote mutual benefits and
improve water quality conditions (ongoing).
4. Coordinate with the County to establish similar criteria for major channel improvement
projects (year 2).
Pesticide_ and Fertilizers (CR-FP.
Seek to properly use, store and dispose of pesticides and fertilizers.
1. Continue public education efforts initiated during the first permit term through the
implementation of the Education Plan (ED-P) (ongoing).
2. Continue to promote the use of IPM (Integrated Pest Management) in City and County
application practices (ongoing).
3. Continue educational efforts for City and County applicators (ongoing).
4. Continue annual monitoring through instream storm water monitoring efforts (ongoing).
Illicit Connections And Improper Dis on sal (IC
Objective: Prohibit the discharge of non -storm water to the municipal separate storm drainage system,
including surface water systems.
Ordinances (I,C-0):
Enforce the City's illicit connection and improper disposal ordinance.
I . Continue enforcement activities initiated during the first permit term (ongoing).
2. Initiate measures through implementation of the Education Plan (ED-P) to reduce non-
compliance through improved public awareness and education. This should be targeted at
those businesses which have exhibited a history of noncompliance during the first permit
term (e.g., car detailers, pressure washers, etc.) (year 1).
Field Screenin,2 (IC-S)-
Identify pollution sources.
1. Continue the implementation of field screening
measures developed during the first permit term
(ongoing).
2. Continue to utilize ambient (chemical and
physical analyses), biological (macroinvertebrates
and fish) and instream storm water monitoring
activities developed during the first permit term to
characterize general water quality conditions and
identify pollution sources (ongoing).
3. Continue to utilize GIS to display water quality
conditions and to identify water quality problem areas (ongoing).
37

City of Ckarlvtte c1YPDES Storm,,Rri ter ermit Re -e al'Repor
,�
4. Enhance the existing water quality assessment methodology to identify, predict, and improve
various storm water pollution scenarios (year 1).
5. Develop and initiate efforts to ensure that water quality data and information is readily
available to the general public in an understandable format (year 1).
6. Through implementation of the Education Plan (ED-P), enhance Adopt -A -Stream activities
developed during the first permit term to increase the number of volunteer groups and
expand stream clean-up activities. Develop and implement methods for recognizing/
rewarding volunteer groups (year 1).
Follow Up Field Investigations ,IC-Il:
Initiate the necessary follow up activities to identify and eliminate pollution sources and restore
water quality in response to problem areas identified through field screening activities and public
reporting (IC-S).
1. Continue the implementation of follow up procedures developed during the first permit term
(ongoing).
2. Implement short term monitoring efforts to enhance the effectiveness of ambient monitoring
activities at identifying pollution sources (ongoing).
Spill Response (IC-K):
Ensure rapid response and adequate clean up of spills to minimize negative water quality impacts
l . Continue the implementation of the spill response procedures developed during the first
permit term (ongoing).
2. Continue coordination with HAZMAT and other spill responders (ongoing).
3. Utilize GIS to map spill locations and identify chronic problem areas. Initiate efforts to
eliminate/reduce spills in these problem areas (year 1).
Used Oil and Household Hazardous Waste(IC-UI:
Seek to properly store and dispose of used oil.
1. Continue the implementation of the used oil inspection program developed during the first
permit term (ongoing).
2. Continue efforts through implementation of the Education Plan (ED-P) to educate the public
concerning the proper handling and disposal of used oil and other automotive wastes
(ongoing).
3. Continue efforts to expand the number of facilities accepting used oil for recycling from the
general public. Ensure that the locations of these facilities are made available to the general
public. Ensure proper handling and disposal of used oil at these facilities (ongoing).
4. Ensure availability of a local service to the general public for proper disposal of household
hazardous waste (ongoing).
Infiltration and Seepage (IC-I1:
Identify and eliminate sanitary sewer discharges to the storm drainage system, including surface
waters.
Continue efforts initiated during the first permit term to investigate reported sewer leaks to

Sect>o,n :8 -, ~ Progr-am.A" civity�Summary
ensure that these leaks are repaired and actions are taken to prevent future leaks (ongoing).
Continue to identify sewer leaks on a GIS map (ongoing).
Review fecal coliform data generated through ambient monitoring activities and identify
areas with recurring elevated bacteria counts. Review GIS maps and identify areas with
chronic sewer overflows. Initiate efforts to reduce sewer leaks/overflows and lower fecal
coliform levels (year 1).
4. Coordinate with the Mecklenburg County Health Department to identify areas where septic
tank failures commonly occur due to soil types and the age of systems or based off a past
history of failures. Initiate short term stream monitoring efforts in these areas to identify
elevated fecal coliform levels and eliminate pollution sources (year 2).
Industrial And Related Facilities IN
Objectives: 1) Cooperate with the State and other enforcement agencies to reduce pollution from such
facilities to the maximum extent practicable. 2) Eliminate improper disposal and illicit connections.
Inspection (IN -I):
Identify, prioritize and inspect industrial and related
facilities that may discharge non -storm water into the
municipal separate storm sewer system or to streams
and assist the local industrial community in the
development and implementation of appropriate storm
water runoff controls.
1. Continue the implementation of the inspection
program and training procedures developed
during the first permit term (ongoing).
2. Continue the coordination of inspection
activities between other City and County
agencies through the continued use and enhancement of the database developed during the
first permit term (ongoing).
3. Enhance efforts to identify and prioritize facilities for inspection (year 1).
4. Enhance efforts through implementation of the Education Plan (ED-P) to educate and inform
local industry of appropriate storm water runoff controls (year 1).
Monitoring (IN-M):
Monitor storm water discharges from identified problem facilities to identify pollution sources.
l . Continue the implementation of the monitoring procedures developed in the first permit term
(ongoing).
Enhance efforts to identify and eliminate pollution sources (ongoing).
Enhance GIS capabilities for identifying chronic polluters (year 1).
39

City of Ch'arloite
Construction Sites {CSC
Objective: Reduce the discharge of pollutants from
construction sites.
Plan Review (CS-PL:
Perform reviews of erosion control plans to
ensure compliance with the NPDES general
permit for Construction Site Activities and other
applicable land development requirements.
l . Continue efforts to review and revise
ordinances as necessary (ongoing).
2. Continue to work with the Land
Development Council to develop
requirements for single family erosion control plans (ongoing).
BMP Requirements (CSS-B):
Make use of the N.C. Erosion and Sediment Control Manual.
Continue to modify and revise the Land Development Standards Manual to require a higher
level of performance measures as necessary to improve erosion control and reduce
sedimentation (ongoing).
Site Inspections -I
Increase awareness among site inspectors, developers and the general public concerning erosion
control problems and their impacts to water quality as well as the appropriate control measures.
1. Continue administration and enforcement of erosion control ordinances by the City of
Charlotte Land Development Division (ongoing).
2. Continue training efforts for City and County site inspectors developed during the first
permit term (ongoing).
3. Implement the Education Plan (ED-P) to increase awareness among contractors and the
general public (year 1).
4. Develop an action plan for the implementation of a proactive sediment and erosion control
program focused on increased inspections and effective communication with grading
contractors to minimize poor land development activities which result in erosion and
sediment problems. The focus should be on the prevention of erosion problems (year 2).
5. Utilize water quality monitoring data provided by MCDEP to target problem basins for
more intensive inspection and enforcement (year 2).
6. Ensure consistent enforcement of erosion control ordinances (ongoing).
Site Operator Education (CS-E)
Implement procedures to educate construction site operators on the source, controls, and impacts
of construction site pollution runoff.
i . Investigate the establishment of a licensing program which would require basic education
concerning erosion control and a demonstration of knowledge and competency prior to the
issuance of a license to conduct land disturbing activities in Charlotte. Require continuing
Eli]

Section 8� F r �`'.� I Progra ctivity
education credits and ongoing training opportunities as part of the program. Repeated
erosion control violations would result in the license being revoked (year 3)
2. Continue education efforts for plan preparers developed during the first permit term
through implementation of the Education Plan (ED-P) (ongoing).
Public duration And Involvement LED)
Objectives: 1)Educate the public concerning water quality
conditions/problems. 2) Involve the public in efforts to maintain
and restore water quality.
► Education Plan (ED-P):
Develop a plan to fulfill the objectives of the program.
l . Complete the development of an Education Plan
(year 1).
2. Implement the Plan (year 1).
Refer to Section 6.0 for further discussion of the proposed educational activities.
8.3 Activi1y Matrix and Ma in
The Water Resources Research Institute (WRRI) is under contract to complete an "Activity Matrix"
incorporating all the municipalities in N.C. currently under Phase I permitting requirements. This
information will be made available for public access via the Internet. Maps submitted with the original
permit are updated as required. Many of Charlotte's mapping capabilities have improved significantly since
the original permit application; therefore, most of the original maps have been enhanced.
U

City of Charlotte t NPDESrStormAl
Water�ermitRe�ir al�Repar
Section 9.0
Innovative Programs
Provide a brie,'report on unique programs and initiatives implemented by the City ref Charlotte anal/or
Mecklenburg County.
The City of Charlotte and/or Mecklenburg County take
pride in the innovative programs that have been
initiated here due to our interest, concern and
commitment in improving the environment in which we
live. The following discussion describes several unique
programs or initiatives that Charlotte - Mecklenburg
has initiated over the course of the first permit period
that enhance or supplement the permit requirements to
protect and improve water quality. Charlotte -
Mecklenburg anticipates that these or similar
complimentary programs will continue through the next
permit period.
9.1 Surface Water Improvement and Management
(SWIM) Initiative
Surface Water Improvement and Management (SWIM)
is an initiative designed to restore the quality and
useability of Charlotte -Mecklenburg surface waters -
our streams, lakes, ponds, and tributaries - so they are
suitable for human bod contact and recreational
-4k ' r..wT�•r
kk
• f��st�I�
Fr
,
,a�;Jr�y3j
ty„Y�wls
y
opportunities and supportive of a wide variety of
aquatic animals and plants. SWIM gained full momentum in October 1996 when the Board of County
Commissioners (BOCC) issued a Creek Use Policy statement in support of cleaning up Mecklenburg
County's surface waters. Subsequently, a panel was formed consisting of community stakeholders
representing government agencies, the development industry, and environmental groups, Since its formation
in October 1996, the SWIM panel has held 43 scheduled meetings, 2 workshops, 5 advertised public
meetings and a televised stream buffer symposium. All the efforts of the SWIM Panel were aimed at
developing alternatives and potential costs for restoring the quality and useability of Charlotte-Mecklenburg's
surface water resources and fulfilling the BOCC's Creek Use Policy statement. The Panel's efforts
culminated in the development of a "phased" water quality maintenance and restoration plan. Phase I was a
nine (9) part strategy aimed at addressing Charlotte-Mecklenburg's two worst polluters, fecal coliform
bacteria and sediment. The Plan also called for the implementation of a county -wide water quality modeling
prograrn, enhancement of current water quality monitoring efforts, improved coordination between agencies,
increased public education and the establishment of a county -wide buffer system for streams. A brief
summary of this plan is contained in Appendix E. The annual cost for implementation of the plan is
$856,000. In April 1998, Phase I of the SWIM Plan received unanimous support from the BOCC and full
42

Section 9 T L� " 'Special Projects -an' nno��watr gram)
funding was approved effective July I, 1998. Implementation of the Plan has progressed very well during
1998. The SWIM Panel continues to meet but has been given a new goal: "Develop a stream buffer plan for
• Mecklenburg County." The buffer plan is scheduled for completion in December 1998. The completed plan
will be presented to the BOCC for approval. Implementation of the plan could occur during the summer of
1999.
. 9.2 SIlegiD„duff&rs,(Channel Management -Natural vs Engineered Channels)
Upstream of the areas currently under consideration for the SWIM Stream Buffer Plan (i.e. streams draining
less than 100 acres), a proposal is being developed for approval by a citizen's advisory group requiring
e developers to manage stream channels using one of three methods:
1. A riparian stream buffer may be established to prevent encroachment by development, provide habitat,
filter pollutants and allow the channel space to meander or evolve.
i 2. The channel may be engineered and constructed using hard or flexible linings to increase hydraulic
efficiency and bank stability.
3. The channel may be engineered and constructed using more natural and less invasive stabilization
. methods with vegetative linings and morphological and environmental considerations.
9.3 Cona P.Qhc
CSWS has developed a policy for servicing existing ponds and darns in the CSWS maintenance jurisdiction
that provide for storm water pollution control, flood control, or safety benefits to the community. The Pond
and Dam Policy (Pond Policy) contains qualifying criteria by which CSWS will determine when it is in the
public's best interest for the City to make improvements to a privately owned pond. In general, proper
maintenance of the dam and pool of privately owned wet ponds continues to be the responsibility of the
private owner, In the future, it is anticipated that the Pond Policy will be used with master planning
• techniques to identify existing wet ponds that are located in areas needing storm water pollution
improvement.
9.4 Soil Bio-engineering Program
CSWS has begun its second year of mandatory open channel stabilization using bioengineering techniques. All
open channels and perennial streams that are in need of stabilization or modification, employ the use of vegetation
as an alternative to harder, less environmentally beneficial solutions. The use of vegetation has also been
expanded in detail for use in design and/or improvement of BMPs such as Storm water Wetlands and Wet ponds.
• An integral part of this work is the use of qualified academics and professionals in the realm of biology and
engineering to conduct research into the qualities and benefits of native woody and aquatic vegetation.
i 9.5 Regional Curve Development
• CSWS has begun its second year of commitment for research with the University of North Carolina at Charlotte
to study and produce regional curve data for the morphological characteristics of urban streams. This research
promises to break new ground in the natural strearn design and restoration arena of North Carolina. Phase I of
the research will be complete by January 1999, after which Phase It will begin. The product of Phase I will be
curve data that illustrates return intervals for the morphological "bankful" and associated channel characteristics
. 43

City of Charlotte NP.DES' t ,.m�Water_Eermxt O e, iIFNE eFo�
for urban streams. Phase II will add more data to the Phase I curve thereby improving it's accuracy. Phase I data
will also be further analyzed. Other work will include the initiation of morphological monitoring. Methods of
analysis and restoration used in other parts of the country will also be researched.
9.6 Watershed Management S, sv tern
CSWS is in the process of developing a comprehensive Watershed Management System (WMS) that will
facilitate the development and maintenance of a "living" masterplan of storm water improvements throughout
the City, The WMS will be a GIS-based system that integrates all pertinent information related to storm water
management and links them together for planning and design. For example, data such as the existing storm water
infrastructure inventory, watershed parameter GIS coverages such as soil type and land use, water quality
monitoring data, and citizen requests could be linked with applications such as hydrologic -hydraulic and/or water
quality models to perform what -if scenarios for proposed maintenance or capital improvements or siting and
selection of water quality best management practices (BMPs). The WMS will serve as the foundation for storm
water program planning and data management in the future. This is a significant endeavor which will directly
benefit, not only CSWS, but others who are involved in storm water management and emergency response
throughout Mecklenburg County.
44

�J
CHARLOTTES,

••••••••••••••••••••••••••••••••••••••••••••
Appendix A"'
Suspended Sediment Discharges and Yields at Sleeted Sb*amflow Sites
City of Charlotte, North Carolina
1993-91�"
Site No
Drainage Area
Penod of
T(Aafor
Annual Load
AnnualYield
aximum Daily
you s
Station Name and No.
Land Use
(acres)
Record
Period (pounds)
(poundslyear)
(poundslacrelyear)
and date
37
Unnamed tributary to Sugar Creek at
Mixed -use (57%
40,32
May'95-
33.200
15.323
380
2.600
(8.27-95)
Crompton Street (CSW 06)
residential)
June'97
39
Irwin Creek tributary below Stanla Road
Moderate Residential
14.08
Apnl'94-
42,800
13.169
935
4.000
(8-27-95)
at Charlotte (CSW 05)
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August'94-
30,2D0
10.354
703
11.800
(8-27.95)
Charlotte (CSW 03)
June'97
41
Little Sugar Creek tributary above
Light Commercial
78.72
Dec'93-
58,000
18,977
241
12.400
(8-27-95)
Archdale Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80.64
Dec'93-
930.000
259,535
3,218
170.800
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially Zoned.
170.24
July '94-
7.400.000
2,466,667
14,489
1,690,000
(&27-95)
(CSW 07)
pre -developed (26%
June'97
residential)
(1) information and calculations provided by USGS were used in development of this Appendix.
(2) Data collected during July 1997 through September 1998 was not included in these pollutant load calculations; this data will be included in additional calculations and reporting prepared by the USGS (in late 1999),
A-1

Appendix Ai"
Total Nitrogen Load* end Yields at Sol -cl Sb a rnflow Sites
City of Charlotte. North Carolina
1tfe3-97 "
Drainage Area
en
or
AnnualLoad
Annuali
aximum Dally
(pounds)
Site No
Station Name and No.
Land Use
(acres)
Record
Period (pounds)
(poundslyear)
(poundsJacre/year)
and dale
37
Unnamed tributary to Sugar Creek at
Mixed -use (57%
40.32
May '95-
400
184,6
4.6
20
(8-27-95)
Crompton Street (CSW 06)
residential)
June '97
39
Irwin Creek tributary below Starita Road at
Moderate
14.08
April '94-
800
246,2
17.5
40
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August'94-
200
68 6
4.7
40
(8-27-95)
Charlotte (CSW 03)
June'97
41
Little Sugar Creek tributary above Archdale
Light Commercial
78.72
Dec'93-
2.400
669.8
8,5
180
(8-27-95)
Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80,64
Dec'93-
6.000
1,574 4
20,8
600
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially
170.24
July'94-
5,400
1,800,0
10.6
600
(8-27-95)
(CSW07)
Zoned. pre-
June'97
developed (26%
residential)
(1) Information and calculations provided by USGS were used in development of this Appendix
(2) Data collected during July 1997 through September 1998 was not included in these pollutant load calculations, this data wilt be included in additional calculations and reporting prepared by the USGS (in late 1999)
A-2

••••••••••••••••••••••••••••••••••••••••••••
Appendix Al'1
Total Phosphorus Loads and Yields at SeWeLed Strsarnflow Sites
City of Charlotte, North Carollna
1993-97"'
Drainage Area en o or AnnualAnnuali Maximum y (pounds)
Site No. Station Name and No. Land Use (acres) Record Period (pounds) (poundslyear) (poundslacrWyear) and date
37
Unnamed tributary to Sugar Creek at
Mixed -use (57%
40.32
May'95-
1DO
462
1.1
6
(8-27-95)
Crompton Street (CSW 06)
residential)
June'97
39
Irwin Creek tributary below Stari a Road at
Moderate
14.08
April'94-
100
30.8
2.2
8
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August '94-
20
6.9
0.5
6
(8-27-95)
Charlotte (CSW 03)
June '97
41
Little Sugar Creek tributary above Archdale
Light Commercial
78.72
Dec'93-
40D
1 11.6
1.4
60
(8-27-95)
Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80.64
Dec '93-
1.200
334.9
4.2
100
(8-27-95)
(CSW D4)
June '97
43
Fourmile Creek tributary near Providence
Commercially
170.24
July '94-
21,400
7.133.3
41.9
2,8t10
(8-27-95)
(CSW 07)
Zoned, pro-
June '97
developed (26%
residential)
(1) Information and calculations provided by USGS were used in development of this Appendix,
(2) Data collected during July 1997 through September 19% was not included in these pollutant load calculations; this data will be included in additional calculations and reporting prepared by the USGS (in late 1999).
A-3

Appendix Ar'I
Biochemical Oxygen Demand Loads and Yields at Sdectsd straunftow sites
City of Charlotte, Borth Carolina
1993-971"
Site No
Station Name and No
Land Use
urainage Area
(acres)
venoo Or
Record
ldal Load for
Period (pounds)
Annual Load
(poundslyew)
Annual Yield
(poundslacrelyear)
Maximum Daily LOW (pounds)
and date
37
Unnamed tributary 10 Sugar Creek a1
Mixed -use (57%
40.32
May '95-
1,800
8308
20,6
80
(8-27-95)
Crompton Slreel (CSW 06)
residential)
June'97
39
Irwin Creek tributary below Stanta Road at
Moderate
14.08
April '94-
1.800
553.8
39.3
120
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August '94-
400
137 1
9.3
40
(8-27-95)
Charlotle (CSW 03)
June'97
41
Little Sugar Creek tributary above Archdale
Light Commercial
78, 72
Dec '93-
6.800
1.897.7
24.1
400
(8-27-95)
Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
industrial
80,64
Dec'93-
19.400
5,414 0
67.1
1.400
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially
170.24
July '94-
16.600
5.533.3
32.5
800
(8-27-95)
(CSW 07)
Zoned, pre-
June'97
developed (26%
residential)
(1) Information and calculations provided by USGS were used in development o1 this Appendix,
(2) Data collected during July 1997 through September 1996 was not included in these pollutant load calculations. this data will be included in additional calculations and reporting prepared by the USGS (in late 1999).
A-4

Appendix Al"
Total Organic Carillon Load* and Yields at Selected Shv mflow Sites
City of Charlotte. North Carolina
1993-97"'
Drainage Area
renoa of
i otal LOW for
Annual LOW
Annual r lela
Maximum Uady
LoaO (pounds)
Site No
Station Name and No,
Land Use
(acres)
Record
Period (pounds)
(poundslyear)
(pounds/acrelyear)
and date
37
Unnamed tnbutary to Sugar Creek at
Mixed -use (57°%
40.32
May '95-
3,600
1,661.5
41.2
200
(8-27-95)
Crompton Street (CSW 06)
residential)
June'97
39
Irwin Creek tributary below Stanta Road at
Moderate
14.08
April '94-
3,000
923 1
65.6
140
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August '94-
1,000
342.9
23.3
120
(8-27-95)
Charlotte (CSW 03)
June'97
41
Little Sugar Creek tributary above Archdaie
Light Commercial
78,72
Dec'93-
17.200
4.800,0
61.0
1,400
(8-27-95)
Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80.64
Dec '93•
40.200
1 1,218,6
139.1
3.800
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek Inbutary near Providence
Commercially
170.24
July '94-
44.600
14.8667
87.3
3,400
(8-27-95)
(CSW 07)
Zoned, pre-
June '97
developed (26°%
residential)
(1) Information and calculations provided by USGS were used in development of this Appendix.
(2) Data collected during July 1997 through September 1998 was not included in these pollutant load calculations: this data will be included in additional calculations and reporting prepared by the USGS (in late 1999).
A-5

A ppendi x A"'
Chromium Loads and Yields at Selected Streamflow Sites
City of Charlotte. north Carolina
Site No.
t�rainage Area
renoo or
Ioral Load Tor
Annual Loap
Annual Yield
Maximum LJarly Load
(pounds)
Station Name and No.
Land Use
(acres)
1
Record
Period (pounds)
(pW )
(pounds/year)
(pounds/acre/year)
and date
37
Unnamed tributary to Sugar Creek at
Mixed -use (57°%
40.32
May '95-
2.200
1.015 4
25.2
140
(8-27-95)
Crompton Street (CSW D6)
residential)
June'97
39
Irwin Creek Inbutary below Starita Road at
Moderate
14.08
April '94-
4.400
1,353 8
96,2
400
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14, 72
Augusl '94-
1,D00
342.9
233
200
(8-27-95)
Charlotte (CSW 03)
June'97
41
Little Sugar Creek tributary above Archdale
Light Commercial
78.72
Dec'93-
5.400
1.507 0
19.1
800
(8-27-95)
Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80.64
Dec'93-
94.600
26A00 0
327,4
13,600
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially
170.24
July '94-
830,000
276,6667
1,625.2
125,200
(8-27-95)
(CSW 07)
Zoned, pre-
June'97
developed (26%
residential)
(1) Information and calculations provided by USGS were used in development of this Appendix_
(2) Data collected during July 1997 through September 1998 was not included in these pollutant load calculations: this data will be included in additional calculations and retorting prepared by the USGS (in late 1999).
A6

Appendix Ar'l
Copper Loads and Yields at Selected Sttwnftow Saris
City of CharlofLs, North Carolina
1993-97°lr
uralnage Area
F'enoa or
1 otal Loaa ror
AnnUal l-Oaa
Annual Yrera
Maximum Ltarly
LOaa (pOunas)
Site No.
Station Name and No.
Land Use
(acres)
Record
nd
Period (pounds)
nd y )
(pou sl ear
(poundslacrelyear)
and date
37
Unnamed tributary to Sugar Creek at
Mixed -use (57%
40.32
May '95-
10,600
48923
121.3
600
(8-27.95)
Crompton Street (CSW 06)
residential)
June'97
39
Irwin Creek tributary below Slarita Road at
Moderate
14.()8
April '94-
8,600
2.646.2
187.9
600
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August'94-
3.000
1.028.6
69.9
800
(8-27-95)
Charlotte (CSW 03)
June'97
41
Little Sugar Creek tributary above Archdale
Light Commercial
78,72
Dec'93-
11,200
3.125 6
39.7
1,000
(8-27-95)
Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80.64
Dec '93-
154,200
43.032 6
533.6
22,400
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially
170,24
July '94-
480.000
160.000.0
939.8
72,200
(8-27-95)
(CSW 07)
Zoned, pre-
June'97
developed (26°%
residemial)
(1) Information and calculations provided by USGS were used in development of this Appendix.
(2) Data collected during July 1997 through September 1998 was not included in these pollutant load calculations; this data will be included in additional calculations and reporting prepared by the USGS (in late 1999)
A-7

Appendix A"'
Lead Loads and Yields at Selected Strea nllow Sites
City of Charlotte. North Carolina
1993-97"'
Site No.
urainage Area
renoo or
r 01al LOW for
Annual loan
Annual i iela
MaximUM Uarry LOW
tpOUMS)
Station Name and No
Land Use
(acres)
Record
Penod (pounds)
(pounds/year)
(pounds)acre)year)
and date
37
Unnamed tributary to Sugar Creek at
Mixed -use (57%
40.32
May'95-
3,800
1,753 8
43,5
200
(8-27-95)
Crompton Street (CSW 06)
residential)
June'97
39
Irwin Creek tributary below Stanta Road at
Moderate
14,08
April'94-
10,200
3,138,5
222.9
800
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August '94-
2,800
9600
65,2
1,000
(8-27-95)
Charlotte (CSW 03)
June'97
41
Little Sugar Creek tributary above Archdale
Light Commercial
78.72
Dec '93-
61,000
17.023 3
216.3
10,800
(8-27-95)
Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80.64
Dec '93-
91.000
25,395.3
314.9
14,400
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially
170.24
Juty '94-
476,000
158.6667
932.0
T7,600
(8-27-95)
(CSW 07)
zoned, pre-
June'97
developed (26%
residential)
(1) Information and calculations provided by USGS were used in development of this Appendix.
(2) Data collected during July 1997 through September 1998 was not included in lhese pollutant load calculations; this data wilt be included in additional calculations and reporting prepared by the USGS (in late 1999).
A-8

Appandl= Al"
Mickel Loads and Yields at SokwW Stlreamflow Shea
City of Charlotte, Month Carollna
1993-971I
Site Na.
Station Name and No
Land Use
txa+nage Area
(acres)
YenOU Of
Record
I Otar LOaa for
Period (pounds)
Hnnual Loan Annual Plena
(pixy—) (P—ids/acrdyear)
Maximum Uaily Load (pounds)
and date
37
Unnamed tributary to Sugar Creek at
Mixed -use (57%
4032
May '95-
7,200
3.323 1
82.4
400
(6-27-95)
Crompton Streel (CSW 06)
residential)
June'97
39
Irwin Creek lnbulary below Slariia Road at
Moderate
14 08
April '94
5.400
1.661 5
118.0
400
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tnbutary storm drain at
Residential
14 72
August '94-
800
274 3
18.6
100
(8-27-95)
Charlotte (CSW 03)
June'97
41
tittle Sugar Creek tributary above
Light Commercial
7872
Dec '93-
7,200
2.009 3
25.5
800
(8-27-95)
Archdale Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlo"e
Industrial
8064
Dec'93-
32,200
8.986.0
111.4
4,000
(8-27.95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially
170.24
Juty '94-
856,000
285.3333
1.676.1
159.600
(8-27-95)
(CSW 07)
Zoned, pre.
June'97
developed (26%
reskkwd ial )
(1) Information and calculations provided by USGS were used in development of this Appendix
(2) Data collected during July 1997 through September 1998 was root included in these potlulant load ca)cLAatKwm; this data will be included in addRional catarlations and reporting prepared by the USGS (in We 1999).
A-9

Appendix A"'
Zinc Loads and Yields at Selected Strarnfiow Sites
City of Charlotte, Borth Carolina
1993-974=r
Site No.
Station Name and No
Land Use
rarnage Area
(acres)
Periodor
Record
Period (pounds)
nnuaAnnual
(pounds/year) (poundslacre/year)
Maximum Daily you s
and date
37
Unnamed tributary to Sugar Creek at
Mixed -use (57%
40.32
May '95-
62,200
28,707.7
712.0
3,400
(8-27-95)
Crompton Street (CSW 06)
residential)
June'97
39
Irwin Creek iritwtary below Stanta Road at
Moderate
14,08
April'94-
47,600
14.646.2
1.040.2
3,600
(8-27-95)
Charlotte (CSW 05)
Residential
June'97
40
Edwards Branch tributary storm drain at
Residential
14.72
August'94-
10,400
3,565,7
242.2
1,600
(8-27-95)
Charlotte (CSW 03)
June'97
41
Little Sugar Creek tributary above
Light Commercial
78.72
Dec '93-
184.800
51.572.1
655.1
24,000
(8.27-95)
Archdale Drive near Charlotte (CSW 02)
June'97
42
McMullen Creek tributary near Charlotte
Industrial
80.64
Dec'93-
522.000
145.674,4
1,8065
60,200
(8-27-95)
(CSW 04)
June'97
43
Fourmile Creek tributary near Providence
Commercially
170.24
July'94-
1.840,000
613.333.3
3,602 8
218.000
(8-27-95)
(CSW 07)
Zoned, pre-
June'97
developed (26%
residential)
(1) Information and calculations provided by USGS were used in development of this Appendix.
(2) Data collected during July 1997 through September 1998 was not included in these pollutant load calculations; this data will be included in additional calculations and reporting prepared by the USGS (in late 1999),
A-10

5M

Appendix B
First Permit Term Program Summary
(and' reports, manuals, or other publications referenced herein are available bY request through CSWS)
COMMERCIAL AND RESIDENTIAL (CR) PROGRAM
The overall objectives of the commercial and residential program are to:
• plan, design and construct appropriate structural controls for the control of pollution both in
developed areas and in areas facing development; and
• plan and implement appropriate non-structural controls for the reduction of pollution to the maximum
extent practicable.
Six sub -categories were identified in Charlotte's NPDES permit for the commercial and residential program
category and include:
• Maintenance and Inspections
• New Development and Regional Master Planning
• Streets
• Flood Control Structures and Retrofitting
• Municipal Waste
• Pesticides, Fertilizers, Herbicides
The activities completed for the various tasks identified for each sub -category are summarized below.
Maintenance and Inspections XR-Ml:
Inspect and malwain for heater quuhry purposes (including floatables) all appropriate structural controls of
the municipal separate storm sehver system.
CR-MU) - Inventory of the System
Inventory the storm water system and enter it into the GIS system.
• Completed inventory on drainage basins 50 acres and greater in size.
Y' 5
• Quality assurance activities performed on inventory.
FY'96
• Continued performing quality assurance on inventory.
• More than 10 square miles of drainage systems in smaller basins were added on problematic basis.
• Areas of new development and construction are added on a daily basis using development plans and
as -built construction drawings.
FY' 97
• Continued quality assurance activities, adding smaller basins, and areas of new development and
construction.
• Experimented with use of Global Positioning System (GPS) to inventory those drainage systetws
changed as part of the maintenance program.
• A data management system for the inventory was created in the Arclnfo GIS System.
FY' 98
• Continued quality assurance activities, adding smaller basins, and areas of new development and
construction.

FY'99 (in progress) ONQQIN!Q
• Continuing quality assurance activities, adding smaller basins, and areas of new development and
construction.
CR-M(2) - Storm Water Quality Maintenance Procedures and Practices
Investigate the benefits of storm water maintenance practices; investigate the practices of some other cities
and develop a feasibility report of maintenance practices for Charlotte.
FY' 4 COMPLETED
• Completed an investigation of Charlotte's current storm sewer maintenance practices.
• Completed a review of the maintenance practices of other cities including Greensboro, Winston
Salem, Durham and Raleigh in North Carolina, as well as Louisville, Kentucky, Birmingham,
Alabama, and Newark. New Jersey.
• Completed a feasibility report of maintenance practices for Charlotte which included
recommendations for enhancing current program efforts including: 1)improving clean-up policies at
jet -vac pits to reduce litter problems; 2) increasing holding time for water in the pits to reduce solids;
and 3) completing an inventory sheet to identify problem areas and ensure proper disposal of oil,
batteries and other undesirables.
Sampled sediment removed from the system to determine pollutant content.
CR-M(3) - Initial Maintenance Program
Modify the maintenance program in the short term to take into account environmentally sensitive practices
that are modifications of current practice.
FY'96 COMPLETED
• Stabilized channel slope with live tree stakes (using bioengineering techniques) on the Ramblewood
storm water maintenance project.
This activity will be ongoing through CR-M(5).
CR-M(4) - System Inspection Schedule
Develop a schedule to periodically inspect the entire system to help establish frequency and level of service
decisions and trigger routine and remedial maintenance.
FY-98 COMPLETED
• Evaluated system maintenance program and existing methods of routine inspections. System is
currently maintained and inspected per customer service requests (i.e., pollution reports and repair
requests) and in response to maintenance needs following major storm events. Based on current
resources, the development of a formal System Inspection Schedule is not feasible until the backlog of
service requests is significantly reduced (within next five years). In the interim, the field
investigations performed as part of the follow-up to customer service requests, storm damage
response. and miscellaneous city services reports sufficiently address the maintenance needs of the
storm water drainage system.
CRCR-M(S) - Expanded Maintenance Program
Based on the results from CR-M(2), begin expansion of Charlotte's storm water maintenance practices
EY' 95
Initiated efforts toward the implementation of recommendations contained in CR-M(2).
MI

OUR
• Continued efforts toward implementation of recommendations in CR-M(2).
• Introduced bio-engineering bank stabilization techniques into system maintenance practices per CR-
M(3).
FY'97 COMPLETED
• Developed and implemented a water quality training program for maintenance crews.
• Developed and implemented procedures for reporting oil, batteries and other undesirables in the
storm drain to MCDEP for follow-up and elimination of sources.
• Developed recommendations for structural modifications at City facilities to reduce pollutant
discharges.
• Recommendations from CR-M(2) fully implemented.
• Continued efforts initiated through CR-M(3) to incorporate environmentally sensitive practices that
are modifications of current maintenance practices.
CR-M(6) - Monitoring and Sampling Program
Implement a monitoring program to assess the effectiveness of the maintenance practices initiated as part of
CR-M(5).
FY'9 5
• Completed the development of a storm water monitoring program to assess the effectiveness of
Charlotte's storm water maintenance program.
FJ' 96
• Monitoring activities completed.
FY'97 COMPLETED
• Reviewed results of monitoring activities performed during 1994-1995. Improvements in water
quality from CR-M(5) activities were confirmed.
CR-M(7) - Levels of Service for Storm Water Quality
Develop levels of service for storm water quality performance objectives for various portions of the storm
drain system following the completion of CR-M(5).
FY'98 COMPLETED
• Completed a survey of other N.C. cities including Raleigh. Durham, Fayetteville, Winston Salem and
Greensboro which revealed that they do not use levels of service and had not performed any
monitoring activities.
• Recommended against additional monitoring for this program element.
• Recommended a standardization of inlet cleaning practices instead of the development of levels of
service.
Y' in progrgs�)
• Additional work is being done to follow up on standardization of procedures. Maintenance crews
will be trained on these procedures and on water quality awareness in general.
CR-M(S) - Yard Waste Recycling, Litter and Housekeeping Programs
Investigate and initiate pilot programs as necessary to enhance yard waste recycling, litter and other
housekeeping programs to reduce floatables in storm water.
FY' 95
6 Completed an investigation of Charlotte's current program. Recommendations included increasing

public educational efforts for litter control, expanding the Adopt -A -Stream Program and adding the
use of inmate labor to remove trash from the worst stream segments. A pilot program was also
recommended to test the effectiveness of compost filters at removing storm water pollutants.
• Planned a pilot program for next year to perform stream cleanups with inmate labor.
FY' 96
• Completed special litter removal events for streams including Big Sweep and Hands On Charlotte.
Expansion of the Adopt -A -Stream Program also greatly increased the volume of litter removed from
streams.
• Sponsored an Eagle Scout project which resulted in the removal of over 100 tires from a section of
Sugar Creek.
• Increased involvement with the Community Improvement Program to address fitter problems in
streams.
• Made recommendations to reduce trash and litter at various city facilities.
• Completed planning for the use of inmate labor to remove trash from streams.
FY,97
• Completed special litter removal events for streams including Big Sweep and Hands On Charlotte.
• Enhancements to the Adopt -A -Stream Program resulted in the removal of 3,220 pounds of trash from
our streams.
• Implemented the inmate labor cleanup campaign resulting in 32,000 pounds of trash being removed
from our streams.
• Developed procedures for reporting fitter problems for enforcement.
• Issued media release in the Spring and Fall explaining actions that should be taken to eliminate surface
water quality problems including reducing trash and litter.
• Completed enhancements to the storm drain stenciling program resulting in an increase in the number
of drains stenciled.
FY'98
• Completed special litter removal events for streams including Big Sweep and Hands On Charlotte.
• Enhancements to the Adopt -A -Stream Program resulted in the adoption of a total of 85.4 miles of
streams by 37 community groups.
• Conducted an inmate labor cleanup.
• Issued media releases to promote litter control.
• Stenciled approximately 80 storm drains.
FY'99 (in progress) ONGOING
• Continue assessing and improving Charlotte's current yard waste recycling, Itter and other
housekeeping programs (both source reduction and removal).
New J)Qy�lopment and Regional Master Planning (CR-MP):
Plan for structural and non-structural best management practices (BMPs) in new development, and for the
development of regional storm water quality controls where possible and appropriate.
CRCR� - Modify Development Procedures and Ordinance
Include water quality requirements into the draft storm water ordinance requiring planning of storm water
quantity for new developments.
FY'98
• Water quality requirements for new developments are currently being deliberated by the Surface
I

n
00
00
LJ
49 Water Improvement and Management (SWIM) Panel which consists of city and county staff as well
as private citizens from a variety of stakeholder groups. Stream buffer requirements are currently the
focus of these deliberations. Plans are to have requirements in place by early 1999.
. FY'99 (in progress) ONGOING
• Continuing coordination and efforts with SWIM toward the investigation and development of stream
buffer requirements for new development. '
• CR-MP(2) - Develop BMP Crediting System
. Develop a crediting mechanism as an incentive for developers of new area to build and maintain approved
water4 quality structures that reduce pollutants from non -single family residential sites.
FY' 9
• The "City of Charlotte Storm Water Services Credit Application Instruction Manual" (Credit Manual)
• was developed in December 1992.
• Twenty-five non-single-family-residentia; sites are receiving credit for pollution reduction.
EY_ �__95
• Thirty-three non -single -family -residential sites are receiving credit for pollution reduction.
r FY 96
•a Thirty-four non -single -family -residential sites are receiving credit for pollution reduction.
* FY_97
• Thirty-five non -single -family -residential sites are receiving credit for pollution reduction.
FY'98
Twenty-six non -single -family -residential sites are receiving credit for pollution reduction.
e FY'99 (in rro2ress) ONGOING
• Continue to receive and review credit application for non -single -family -residential sites.
• Continue inspecting credited sites for compliance with rules of credit program.
r�
CR-MP(3) - Develop Technical Guidelines
,• Develop technical guidance in the form of. (1) general design procedures acceptable for all types of water
quality structures (BMPs). (2) specific design criteria for about 10 to 12 water quality structures, (3)
specifications for the water quality structures, and (4) staff training in how to use the specifications.
FY'94 COMPLETED
Technical guidance has been developed for nine water quality structures (sand filters, constructed
. wetlands, infiltration trenches, porous pavement grassed swales, oil/grit separators) likely to be
suitable for Charlotte, Design criteria for wet ponds an extended detention has been established in the
Credit Manual and the State's design criteria for watershed protection basins has been adapted for
Charlotte -Mecklenburg.
• CR-MP(4� - Develop Private BMP Inspection and Enforcement
Develop a private BMP inspection and enforcement program which will enable the city to both inspect and
bring enforcement action against any BMP or other privately owned storm water structure which is not built
or maintained in accordance with city standards.
• FY 95
• Developed and implemented a private BMP monitoring program. inspections were conducted as part
of this monitoring effort. Pollutant removals were calculated and reported to the owner of the BMP
who was also advised of deficiencies which needed to be corrected to improve pollutant removal
A
B-5
•

capabilities.
FY' 96
• Monitored five wet ponds. Results indicate that all the ponds reduced pollutant loads discharging to
streams.
• Monitored five wet ponds. Results indicate that all the ponds reduced pollutant loads discharging to
streams.
FY' 98
• Monitored five wet ponds. Results indicate that all the ponds reduced pollutant loads discharging to
streams.
• Made recommendations for enhancement of the BMP inspection program based off the results of past
monitoring activities.
FY' 99 (in progress) ONGOING
• Developing a GIS mapping system to show locations and inspections of water quality BMPs in
Mecklenburg County.
• Continuing improvements to the private BMP inspection and enforcement program.
• Monitor and assess pollutant removal efficiency of 5 privately owned and operated BMPs.
R-MP 5 - Master Plan Urban Areas
Identify and map areas facing new development or significant redevelopment, as well as environmentally
sensitive areas and implernent development controls for these areas.
FY'96
• Identified environmentally sensitive areas. The city handled the completion of the rest of the
requirements for this program element. MCDEP identified thirteen environmentally sensitive areas
within or immediately adjacent to Charlotte city limits. These areas were classified as rare habitats
such as upland depression swamp forests or forests with uncommon or rare plant species.
FY'98 and FY199_lin progress) —ONGOING
• Made arrangements to incorporated water quality features into the developing Watershed
Management System (WMS). The WMS is scheduled to be completed on pilot basis in 1999 and will
enable users (city and county employees, private engineers and designers, and general public) to
evaluate effectiveness of water quality controls and best management practices through models and an
extensive database. The WMS may be used to assess master planning strategies.
CR MP(b) - Develop Coordination with the County
Coordinate city and county program activities to the maximum extent practicable.
FY'94 Through FY'99 ONGOINQ
• MCDEP entered into a cooperative working agreement with Mecklenburg County Storm Water
Services which involved the coordination of numerous water quality activities performed for the
City's storm water management program. Through this agreement the city and county have been
developing their storm water quality efforts jointly. The agreement is renewed annually with the
development of a written Work Plan which specifically describes the joint initiatives to be undertaken
CR-MP(7) - Develop a BMP Pilot Program
Institute a pilot program to design, construct and evaluate the effectiveness of both structural and non-
structural BMPs targeted toward commercial and residential landuse types.

FY 96
• Made contacts with private sector companies in an attempt to gain their cooperation in the installation
of BMPs on their properties. Initially companies expressed some interest in the concept but interest
faded as details were discussed.
• Worked with the town of Monroe on a wetlands project.
• Charlotte Storm Water Services decided to install and test pilot BMPs due to the lack of participation
by the private sector. Sites were identified for the installation of these BMPs at the Park Road
Shopping Center, city garbage truck lot, and the city transit facility. Funding was obtained for
installation.
• Obtained data from storm water wetlands installed by Gaston and Union Counties. This data will be
incorporated into Charlotte's program.
FY' 9 g
• Provided technical input for the design of BMPs at the sites listed above.
• Completed preliminary monitoring for these sites.
• Participated in the installation of a BMP in Matthews and approval was received to monitor the unit
to determine pollutant removal effectiveness.
FY'99 (in progress) ONGOING
• Continuing to implement the pilot program including the development of a monitoring manual that
specifies the monitoring plan for each project being studied. Train staff and implement monitoring
plan and assess results.
greets fCR-RD):
Construct and maintain streets and adjacent ditches and medians to minimize pollution impact from street
surfaces and street operations.
CR-RD(]) - Investigation of the Clean Air Act
Assess provisions of the Clean Air Act and identify modifications which would possibly impact water quality.
FY' 95
Completed an investigation of the implementation of the Clean Air Act in Mecklenburg County which
included research on traffic and roadway modifications, traffic patterns, mandatory vehicle emission
inspections, and public transit programs.
• Determined that the implementation of the Clean Air Act in Mecklenburg County has created
programs which have proven to be beneficial to storm water quality in other areas of the country. No
additional efforts recommended. Water Quality staff will continue to work with the Air Quality
Program on initiatives to improve water quality through the implementation of the Clean Air Act.
• Attended meetings of the Technical Coordinating Committee (TCC) and Metropolitan Planning
Organization (MPO) in order to keep informed of current initiatives for improving air quality.
FY' 96
• Investigated transit alternatives being proposed for Charlotte.
• Collected air and rain water samples to assess the impacts of particulates from vehicles on water
quality. Data revealed the presence of trace metals in dry air samples. Rain water collected at the
same time and location was found to contain elevated levels of certain metals. Results indicate that
the metals found in storm water runoff may be suspended in the atmosphere. A more in-depth
investigation is planned with sampling to be performed by USGS.

• Continued attending meetings to coordinate with Air Quality Program activities.
FY' 97
• Investigated major road construction projects to assess impacts to surface water quality.
• Air sampling was initiated by USGS.
► Continued attending meetings to coordinate with Air Quality Program activities.
FY' 98COMPLETED
• Continued attending meetings to coordinate with Air Quality Program activities.
• Reviewed the draft storm water permit for NCDOT.
• Reviewed a report prepared by UNCC entitled CharacterizaliQn And PoUutanLLoad Estimation for
Urban And Rural Hig vav Runoff. The report indicated that grassy swales can be effective at
removing some pollutants from road runoff.
• Completed a thorough review of USGS rainfall data. The following metals were found to have
exceedances of the laboratory minimum detection limit: arsenic, cadmium, chromium, copper, lead,
nickel, mercury, and zinc. Zinc has significantly more exceedances at a total of 43. There does
appear to be significant evidence to indicate that zinc is deposited in storm water through rainfall. It
was also interesting to discover that zinc is successfully removed from storm water through the use of
grassy swales. Zinc is the highest concentrated metal in storm water runoff.
CR-RD(Z) - Street Deicing Activity Investigation and Program Modifications
Review Charlotte's deicing program and make changes as appropriate.
FY' 95
Completed a review of operational procedures, application rates and potential environmental impacts.
• Inspected salt storage facilities for potential impacts to storm water runoff. Storm water samples
were collected upstream and downstream of the facility.
• Assessed deicing programs in other areas of the country.
• Determined that minimal impacts to storm water runoff resulted from Charlotte's deicing operations.
No operational changes were recommended.
Identified the biggest water quality problem associated with Charlotte's deicing operation to be runoff
from the salt storage facility. Salt is stored in a shed which is covered on three sides. The shed is too
small and rain water contacts the salt resulting in a discharge to the creek. A recommendation was
made to enlarge the shed,
FY'98 COMPLETED
• Plans for a new salt storage facility have been drawn. Construction is to occur in 1998.
CR-RD(3) - Investigate and Modify Street Sweeping Program
Investigate the street sweeping program to ensure that it is as effective as possible in reducing pollutants to
the receiving waters.
FY' 95
• Completed a review of operational procedures, routes, sweeping frequencies, and sweeper
effectiveness. It was determined that street sweeping in Charlotte works to improve water quality by
reducing solids, turbidity and floatables. Some reduction in dissolved metals may also occur as a
result of street sweeping activities.
• Completed an evaluation of the methods used to dispose of the street sweeping waste and several
potential water quality problems were detected. Recommendations were made to correct these
problems.
,

• Recommended the purchase of an additional sweeper unit to assist during leaf collection season.
• Recommended increased sweeping in areas suspected of having high pollutant concentrations.
• Recommended the termination of the practice of washing street sweepers with water trucks and
allowing the water to flow to the creek.
FY'97 COMPLETED
• No additional money is available for the purchase of additional sweeping equipment; therefore,
increased sweeping in problem areas can not be performed.
• Resolved water quality problems associated with the disposal of sweeper waste.
CR-RD(4) - Coordinate with. the State DDT
Coordinate with the North Carolina Department of Transportation (NCDOT) in the control of pollution from
streets and highways. NCDOT plans to initiate studies to determine the quality and impacts of runoff from
its roadways and to investigate the use of water quality structures in its roadway designs. The City plans to
address these sarne issues, if need be, after NCDOT has completed its studies.
EY - 94
• Contacted NCDOT personnel about the status of their NPDES storm water permit and erosion
control methods. NCDOT is in the early stages of preparing their NPDES permit application.
• Acquired a copy of NCDOT's "Best Management Practices for Protection of Surface Waters" which
describes their water quality policies and standard specifications.
FY' 95
• Contacted NCDOT personnel about the status of their NPDES storm water permit. NCDOT is
preparing to hire additional staff to address their NPDES permit. NCDOT has contracted with
UNCC to research quality of road run off.
FY' 96
• Contacted NCDOT personnel about the status of their NPDES storm water permit.
FY' 97
• Met and discussed water quality issues with personnel from the NCDOT Hydraulic Division during a
Lower Yadkin River Basin Non -point Source Task Force meeting.
• Identified a process for contacting NCDOT resident engineers when erosion control problems on
state roadway projects were identified by local staff.
EY' 98
• Reviewed the draft storm water permit for NCDOT. The permit was issued to NCDOT in June.
FY'99 (in progress) ONGOING
• Will contact NCDOT personnel for coordination on fulfillment of NPDES obligations (ours and
theirs),
Flood Control Structures and Retrofitting (CR-FQ:
Construct, retrofit and monage new, and existing flood control and channel structures and channels to
insure appropriate consideration of water quality.
CR-FC(1) - Procedures to Evaluate New Projects
Evaluate environmental features for new development and new flood control purposes as a feature of an
integrated master planning process.
FY " 4
• Obtained information about the U.S. Army Corps of Engineers' procedures.

FY' 95
• Began development of a "Clean Pond Policy" which will address performing structural repairs and
improvements to existing privately owned ponds throughout the City of Charlotte.
• Planning reports for rriajor storm drainage improvements include an informal environmental
evaluation.
FY' 97
• Planning reports for major storm drainage improvements include an informal environmental
evaluation.
• Projects are receiving greater scrutiny through the 404/401 permitting process.
FY' 98
• Pond and Dam Improvement Policy (Pond Policy) is finalized and will begin to be implemented in
FY'99-
Projects continue to receive even greater scrutiny through the 404/401 permitting review process.
Begin process of preparing Environmental Assessment documents, per SEPA, for certain projects
submitted to the State for 401 Water Quality Certification review.
• Coordination with other City divisions is improved in relation to reviewing plans, reports, etc. for new
projects. Provided guidance on various projects in relation to environmental issues.
• Increased efforts to incorporate bio-engineering/stream morphology techniques into capital flood
control projects in addition to the stream bank stabilization projects.
FY'99 (in progress) ONGOING
• Investigations and design are begun for first project under the new Pond Policy. Efforts continue
toward development of a system for ranking service requests under Pond Policy.
• Continuing environmental evaluation of projects in relation to 401/404 and SEPA. Streamline
process.
Continue reviewing plans/projects and providing guidance to other city divisions.
Continuing efforts to incorporate bio-engineering/stream morphology techniques into projects.
CR-F 2 - Master Planning Retrofitting
Evaluate existing projects to see if they can be retrofitted for water quality or flood control purposes as a
feature of an integrated master planning process.
FY' 94
• CSWS' "Credit Retrofitting Examples Manual" was prepared in March 1993.
1~Y'95 and FY'96
+ Both flood and pollution controls are considered when repairs are designed for ponds and dams.
FY' 97
• Bio-enginecring techniques are utilized for channel stabilization and maintenance projects.
• Both flood and pollution controls are considered when repairs are designed for ponds and dams.
FY'98 and FY'99 ONGOING
• Pond and Dam Improvement Policy is finalized and will begin to be implemented in FY'99.
• Continue using bio-engineering and other stream morphology related techniques in
designlconstruction of maintenance and capital projects in order to address water quality, flood
control and habitat.
The Watershed Management System (WMS), which is scheduled to be completed on pilot basis in
1999, will provide enhanced capabilities to evaluate and model new projects and existing features in
relation to flood and pollution control.
1

CR FC(3) - In -Stream Biological Sampling
Develop and implement a program to employ macro invertebrate richness sampling in the larger streams to
assess the impacts of all types of pollution on the benthic community where appropriate.
F_ Y' 94
• Developed a sampling program and completed all sampling activities. This included sampling for
benthics at 28 stream sites. A water quality report was generated.
FY' 95
• Completed sampling activities and generated a water quality report. This included sampling for
benthics at 28 stream sites.
EY' 96
• Completed sampling activities and generated a water quality report. This included sampling for
benthics at 25 stream sites.
• Developed and implemented methods nor incorporating biological data with chemical and physical
data to produce an overall water quality rating. This rating system was first used in the 1995 State of
the Environment Report for Mecklenburg County.
Completed fish study and generated a water quality report. This included sampling at 24 stream sites.
FY' 97
• Completed sampling activities and generated a water quality report. This included sampling for
benthics at 19 stream sites.
• Completed fish study and generated a water quality report. This included sampling at 43 stream sites.
FY,98
• Completed sampling activities and generated a water quality report. This included sampling for
benthics at 34 stream sites.
• Completed fish study completed and generated a water quality report. This included sampling at 17
stream sites.
FY'99 (in progress) ONGOING
• Continuing monitoring. public involvement, and project improvement activities.
CR-FCA - Investigate Enhancement of the Greenway Program
Investigate the greenway planning process to determine if there are ways to improve integration of
engineering and flood control, sewer extension, and multi -objective features in the stream corridors.
FY'95
• Completed an investigation of the greenway planning process.
• Recommended that staff from MCDEP be included in the planning process for fixture greenway
expansions.
• Recommended that one of the many objectives of greenways should be to benefit water quality.
FY' 96
• A Greenway Advisory Council was formed by the Park and Recreation Dept, to assist with the
planning of future greenway expansions. A MCDEP representative actively serves on this council.
• Incorporated greenway planning into Surface Water Improvement and Management (SWIM)
initiatives to improve water quality in response to the adoption of the Creek Use Policy by the Board
of County Commissioners (BOCC) on October 16, 1996.
FY>97
• Continued the incorporation of greenway planning into SWIM.

Continued the incorporation of greenway planning into SWIM.
Developed and presented SWIM recommendations to improve water quality which incorporated the
use of greenways into water quality enhancement efforts. The budget for implementing these
recommendations was approved by the BOCC.
Formed the Creek Coordination Committee (CCC), an interlocal government committee including
Charlotte Storm Water Services, Mecklenburg Storm Water Services, Park and Recreation
Department, Charlotte -Mecklenburg Utility Department, and Mecklenburg County Department
Environmental Protection. The committee meets monthly to discuss projects and issues where
coordination is possible, to seek input, and to make one another aware of projects.
FY' 9 in progress) ONGOING
Continue efforts with SWIM, the Greenway Advisory Committee, and the CCC to maximize the
effectiveness of greenways.
Municipal Waste LF :
Operate municipal waste related facilities to minimize water pollution.
CR-LF(1) - Municipal Waste Monitoring Modifications
Investigate and modify as necessary the sampling protocol for the landfills to assess direct runoff related
problems from the landfills in addition to the existing groundwater monitoring. This element also includes
inspections of these sites.
FY' 94
Completed an investigation of the sampling protocol for landfills.
Completed a report documenting the findings of this investigation.
Recommended that storm water monitoring be performed at Harrisburg Road which is Mecklenburg
County's newest landfill site. Current monitoring at the other landfills by USGS was determined to
be adequate.
FY'95 COMPLETED
Completed monitoring at the Harrisburg Landfill. All parameters measured were within acceptable
limits. No additional monitoring required.
Pesticides;,. Fertilizers. Herbicide:
Seek to properly use, store and dispose of pesticides, fertilizer and herbicides city-wide.
CR-FP(1) - Pesticide, Fertilizer, Herbicide Public Education and Awareness
Develop and implement a public education program for the general public in the proper use of pesticides and
fertilizers.
FY' 9b
Completed a review of USGS and MCDEP monitoring data to identify problem areas for focusing
educational efforts. Nutrients was determined to cause a greater water quality impact than pesticides.
Improper application of fertilizers was identified as a potential source of these nutrients.
Developed and implemented an educational effort to increase public awareness of the proper handling
and application of pesticides and fertilizers through the use of brochures, door hangers and various
literature.
Produced and distributed a video to provide education concerning the proper handling and application
B-12
0I

of pesticides and fertilizers.
• Developed and distributed educational stickers with the message "Keep Pesticides Out Of Storm
Water."
• Developed and distributed refrigerator magnets with the message "Environmentally Friendly
Gardener."
• Sponsored a booth at the Southern Spring Show where all this information was made available.
• Conducted educational presentations for a variety of community groups and distributed stickers,
magnets and handouts.
FY'97
• Conducted educational presentations for garden clubs and distributed stickers, magnets and
handouts..
• Sponsored a booth at the Southern Spring Show where educational information was made available.
• Constructed and displayed booths at hardware stores containing educational literature for the proper
handling and application of pesticides and fertilizers.
• Placed educational information in the CMUD bills in April.
• Attached educational information to a newsletter distributed in the Montebello community which
went out to over 550 homes. This community was identified as a problem area.
FY' 98
• Conducted educational presentations for garden clubs and other interest groups.
• Sponsored a booth at the Southern Spring Show where educational information was made available.
• Constructed and displayed booths at hardware stores containing educational literature.
• Placed educational information in the CMUD bills in January and March.
• Conducted water quality presentations at the Cooperative Extension's Applicator Licensing Class
which resulted in contact with over 200 licensed applicators...
FY'99 (in egress) ONGOING
• Continuing development and implementation of an effective educational program
CRC - Integrated Pest Management Investigation
Investigate the use of Integrated Pest Management (IPM) in Charlotte's application of pesticides, herbicides
and fungicides.
FY' 96
• Investigated the use of IPM in Charlotte's application of pesticides and herbicides. It was determined
that there was a great benefit to water quality in using IPM methods.
• Contacted agencies in the city and county who apply pesticides and fertilizers. A letter was sent to
these agencies explaining the importance of IPM and requesting that they send representatives to
upcoming workshops. Attached to this letter was MCDEP's brochure entitled "A Guide For Keeping
Pesticides and Fertilizers Out Of Storm Water." MCDEP also offered to conduct educational
presentations for applicators.
• Conducted water quality presentations at the two IPM workshops. 16 representatives from Charlotte
attended the workshops.
• Served on the state steering committee promoting public education for IPM.
FY'97
• Continued to serve on the state wide IPM steering committee.
• Continued educational initiatives which were begun last year.
• Initiated a pilot IPM project through the Park and Recreation Department to determine the

effectiveness of IPM on a large scale application.
FY' 9
• Attended state wide IPM Advisory Committee meetings to promote IPM training in Mecklenburg
County.
• Completed a survey of local agencies to determine their level of training and their use of IPM
methods. Provided IPM educational materials as part of the survey.
• Presented IPM training at local workshops.
FY'99 (,in progress) QNGOING
• Continuing education and coordination efforts.
CR FP(3) - Commercial Applicator Program
Attempt to improve the performance and registration of commercial applicators through a program of
education and assistance to the state.
FY'96
• Produced a video entitled "Keep Lawn And Garden Chemicals Out Of Our Waters,"
• Produced an information sheet concerning simple methods for keeping lawn and garden chemicals out
of storm water.
• Produced decals to place on pesticide equipment to remind applicators to keep chemicals out of
surface waters.
• Mailed a cover letter, information sheet and decals to all 93 licensed commercial applicators in
Mecklenburg County.
• Designed and implemented a survey of commercial pesticide applicators to determine the
effectiveness of current educational efforts.
IN
• Conducted training sessions for licensed applicators through Cooperative Extension.
• Developed a Spanish translation of our educational literature and distributed it to the major
companies in Charlotte.
• Met with representatives of the N.C. Department of Agriculture to determine if there were methods
that could be employed to assist them in the enforcement of their licensing rules. They declined all
assistance. Ongoing efforts for this program element will focus on education.
CR-FP(4) - City's Pesticides and Fertilizer Program Study and Changes
Investigate Charlotte's program for the application of pesticides and fertilizers to determine if modifications
are needed and implement as necessary.
FY' 5
• Completed an investigation of application methods used by the City's landscape crews and the Park
and Recreation Department. Made recommendations for keeping pesticides and fertilizers out of
storm water.
• Developed an information booklet entitled "A Guide For Keeping Pesticides And Fertilizers Out Of
Storm Water." Distributed this information to city and county staff
who apply pesticides.
FY' 96
• Provided a copy of the publication entitled "Integrated Pest Management For N.C. Municipalities" for
city and county crews applying pesticides. Encouraged city and county agencies to utilize IPM
methods.

• Provided city and county agencies with procedures and guidelines for keeping pesticides and
fertilizers out of storm water runoff.
FY' 97
• Provided information to city and county agencies concerning IPM methods for keeping pesticides and
fertilizer out of storm water runoff.
FY'98 ONGOING
• Followed up with city and county agencies currently applying pesticides and fertilizers to determine
their methods of application and whether they required educational assistance to comply with water
quality rules. Also surveyed the agencies to determine if they had complied with the
recommendations made by MCDEP during 1994-1995 to improve application methods and keep
chemicals out of storm water runoff. This was done by way of a written survey. Survey results
indicate that agencies are adequately adhering to the guidelines.
CR-FP(5) - Pesticide and Fertilizer Monitoring Program
Sample runoff from areas of pesticide or fertilizer applications plus receiving streams to assess the extent of
the problem prior to the development of specific controls.
FY' 95
• Sampled six locations downstream of neighborhoods and golf courses which rely heavily on pesticide
and fertilizer applications. All sampling was performed immediately following a rain event in May.
Pesticides and fertilizers were not detected in the samples collected.
• Sampled six storm water sites in the major streams for pesticides and fertilizers. Elevated readings
were not detected.
• Reviewed past stream monitoring data for pesticides and fertilizers collected by MCDEP and USGS.
Pesticides appear to occur on isolated occasions. Nutrient enrichment in streams, possibly occurring
from the improper application of fertilizers, occurs much more frequently.
FY'96
* Sampled two locations downstream of an office park and golf course. Elevated readings were not
detected.
• Sampled six storm water sites in the major streams for pesticides and fertilizers. Elevated readings
were not detected.
FY•97
• Participated in a joint study between CMUD and N.C. State University to measure the occurrence of
elevated levels of certain pesticides upstream of Charlotte's water intake.
• Sampled six storm water sites in the major streams for pesticides and fertilizers. Elevated readings
were not detected.
FY, 98
• Reviewed FY97-98 pesticide data collected by CMUD, MCDEP and USGS. Elevated readings were
detected in some isolated situations but for the most part levels were below detection limits.
FY'99 (inin progress) ONGOING
• Will review FY'98-99 pesticide data collected by CMUD, MCDEP and USGS. Summarize results
and provide recommendations.
B-15

ILLICIT CONNECTION AND IMPROPER DISPaSAL PR RAM
The objective of the illicit connections and improper disposal program is to prohibit the discharge of non -
storm water to the ;municipal separate storm drainage system including as a minimum to:
• establish and employ effective legal authority for explicit control and effective prohibition of non -
storm water discharges;
• characterize non -storm water discharges city-wide;
• remove illicit connections;
• prevent and respond to spills;
• improve public reporting of spills and improve improper disposal;
• properly manage and dispose of used oil and toxics city-wide; and
• reduce and eliminate sanitary waste seepage into the storm drain system.
Eight sub -categories were identified in Charlotte's NPDES permit for the illicit connection and improper
disposal program category and include:
• Ordinances
• Field Screen
• Follow-up Investigations
• Spill Response
• Public Reporting
• Used Oil and Household Hazardous Waste
• Infiltration and Seepage
The activities completed for the various tasks identified for each sub -category are summarized below.
Ordinances:
Develop and implement an ordinance prohibiting the discharge of non -storm water into either the
municipal separate storm sewer system or to streams in the City of Charlotte.
LC-O(1) - Illicit Connections and Improper Disposal Ordinance Development
Develop and implement an illicit connections and improper disposal ordinance.
FY'9� COMPLETED
Developed and adopted the Charlotte Storm Water Ordinance.
• Developed and implemented procedures for the enforcement of this ordinance along with necessary
draft letters and enforcement documents.
• Issued 58 notices of violation for water quality during FY1995-1996. The use of this ordinance is
ongoing.
Field Screening:
Characterize non -storm water discharges city-wide.
IC-S(1) - Review Field Screening Methods
Review and modify field screening methods for maximum effectiveness.
FY'94 COMPLETED
• Developed and implemented written procedures for identifying and eliminating illicit connections and

illegal discharges into the storm sewer system.
IC-S(2) - Visual Field Screen
Observe all outfall points where storm water discharges into major creeks identified during the infrastructure
inventory of the storm water drainage system.
FY'94 COMPLETED
• Inventory crews visually screened not only the outfalls but the entire length of the system which was
inventoried.
• Forty-five cases of pollution, algae or foul odors and 13 cases of dry -weather flow were reported by
CSWS and Street Maintenance staffs and investigated by MCDEP.
• Grease and food waste from restaurants were a significant problem. The County Health Department
was asked to check this during routine inspections.
• Future field screening activities will be accomplished through IC-S(4), IC-P(1) and CR-M(4).
IC-S(3) - Problem Area Field Screen
Implement a field screening program for known problem areas in Charlotte.
FY' 94
• Implemented methods developed in IC-S(1). Staff training was completed.
• Performed ambient water quality monitoring at 42 sites on streams every month.
• Used water quality monitoring data to identify and eliminate water quality problems.
• Researched the Wallygons identified in the NPDES permit and initiated actions to identify and
eliminate water quality problems.
FY' 95
• Modified the ambient water quality program to ensure adequate coverage of the city and county.
Monitoring data was used to identify and eliminate pollution problems.
• Developed and implemented instream storm water monitoring activities. Data from this monitoring
was used to identify water quality problem areas for the initiation of corrective actions.
• Combined biological monitoring data with ambient and storm water data to identify and eliminate
water quality problem areas.
• Combined chemical, physical and biological monitoring data into a water quality rating system. GIS
mapping was used to display this rating monthly on a color coded scale. This map was used to
identify problem areas for additional follow-up. This system replaced the Wallygons described in the
NPDES permit.
• Generated a monthly GIS map identifying work efforts completed and hours devoted to different
water quality activities by basin. This map was used to identify problem areas.
FY' 96
• Developed a sampling protocol manual to ensure consistency and maximum quality control in the
collection of all water quality data.
• Completed an evaluation of the Tennessee Valley Authority's (TVA) water quality program which
resulted in modifications to Charlotte's field screening program through the development and
implementation of Basin Management Plans. This marked the beginning of the SWIM initiative.
• Initiated follow-up field screening activities at the 239 sites showing signs of pollution during the
initial field screening activities performed for Part I of the NPDES Permit application.
• Initiatives begun last fiscal year were carried over into FY 1995-1996.

FY' 97
• Initiated SWIM activities to identify and eliminate pollution problems.
• Initiatives begun earlier as described above were continued.
FY,98
• Completed follow-up field screening activities at the 239 sites showing signs of pollution during the
initial field screening activities performed for Part I of the NPDES Permit application.
• Initiatives begun earlier as described above were continued.
FY'99 (in progress) ONGOING
• Continue initiatives that were begun earlier as described. Employ ambient monitoring, instream storm
water monitoring, water quality modeling, citizen service requests (IC-F3), Adopt -a -Stream (IC-S4),
and visual field observations to identify problem areas.
IC-S(4) - Stream Walk Program
Enhance MCDEP's current stream walk program to increase public involvement.
FY�94
• Walked approximately 15.5 miles along seven different streams. A total of ten water quality problems
were identified. Eleven volunteer groups participated in this effort.
• Modified the Stream Walk Program to increase community involvement resulting in the creation of
the Adopt -A -Stream Program. Developed and distributed a video, brochures and other educational
materials in support of the new program.
FY' 95
• Cleaned a total of 27 miles of streams removing over 36,900 pounds of trash. 385 volunteers from
10 different groups participated through the newly formed Adopt -A -Stream Program. A total of 20
stream miles were adopted.
• Received support from the business community.
• Utilized the Adopt -A -Stream Program as an important educational tool for water quality.
FY'96
• Cleaned a total of 38.8 miles of streams through a total of 18 different cleanup events with
participation from 20 different volunteer groups.
FY' 97
• Developed new brochures and other educational materials for the Adopt -A -Stream Program.
• Cleaned a total of 76.55 miles of streams through a total of 44 different cleanup events resulting in
the removal of 42,020 pounds of trash. 37 different volunteer groups participated.
• Incorporated storm drain stenciling activities into the Adopt -A -Stream Program. New program
procedures and educational material were developed. A total of 22 groups stenciled 125 storm
drains.
FY' 98
• Cleaned 85.4 miles of streams utilizing 37 different volunteer groups.
• Stenciled 80 storm drains.
FY'99 (in egress) ONGOING
• Developed process for City's construction inspectors to stencil storm drains on new projects.
• Will investigate the use of alternative material to mark storm drains.
• Continue implementing and managing Adopt -a -Stream and Storm Drain Stencilling programs.
Enhance public involvement where possible.

IC-S(5) - Field -Screening Database Maintenance
Develop a GIS storm water management database to track the results of field screening activities.
FY'96 ONGOING
+ Developed and effectively implemented a GIS tracking system for industrial inspections, notices of
violation, emergency responses and citizen requests for service. This mapping system combined with
the Water Quality Rating map developed for IC-S(3) were used monthly to create a snap shot of
water quality problem areas so that the necessary follow-up activities could be initiated and water
quality problems corrected.
Follow-up Investigation Program:
Remove illicit connections city-wide.
IC-EU) - Follow-up Program Procedures
Develop procedures to be followed in tracking down the sources of illicit connections and improper disposal.
FY'94 COMPLETED
• Developed and effectively implemented procedures to be followed in tracking down sources of illicit
connections and improper disposals.
IC-F(2) - Training on Follow-up Investigations
Develop and implement a training program for the follow-up field screening investigations in the illicit
connections and improper disposal program.
4 CQMPLETED
• Developed and effectively implemented a training program for implementing the follow-up field
screening procedures developed in IC-F(1). This training is ongoing.
IC-F(3) - Follow-up Field Investigations
Implement the follow-up field screening program developed in IC-F(1).
FY'95
• Effectively implemented the follow-up field screening procedures. The county was divided into 2
areas, the Catawba in the west and the Yadkin in the east. A group leader was appointed for each
area who was responsible for ensuring that all problem area identification procedures (IC-S(3)) and
follow-up field screening activities (IC-F(3)) were properly completed.
• Responded to 414 citizen requests for service.
• Responded to 70 reported emergency spills.
• Issued in excess of 200 notices of water quality deficiencies.
EY,96
• Continued implementation of field screening activities as specified above.
Responded to 486 citizen requests for service.
• Responded to 57 reported emergency spills.
• Issued in excess of 250 notices of water quality deficiencies.
• Implemented Basin Management Plan activities to address water quality problem areas.
FY' 97
• Continued implementation of field screening activities as specified above.
• Responded to 615 citizen requests for service.
•

• Responded to 90 reported emergency spills.
• Issued in excess of 3D0 notices of water quality deficiencies.
FY'98
• Continued implementation of field screening activities as specified above.
• Responded to 520 citizen requests for service.
• Responded to 106 reported emergency spills.
• Issued in excess of 250 notices of water quality deficiencies.
FY'99 (in progress) ONGOING
• Continue implementation of field screening activities as specified above.
IC-F(4) - Follow-up Database and Reporting
Enter the results of follow-up field screening investigations into the GIS storm water management database
FY'97 ON!QQ1NG
• Developed and effectively implemented a GIS tracking system for industrial inspections, notices of
violation, emergency responses and citizen requests for service (same as IC-S(5)) . This mapping
system combined with the Water Quality Rating map developed for IC-S(3) were used monthly to
create a snap shot of water quality problem areas so that the necessary follow-up activities could be
initiated to address these problems.
Spill Response Program:
Prevent and respond to spills.
IC-R(l) - Spill Response Review
Coordinate the existing spill response program with the new storm water management program and the
development of a public educational program (IC-P(1)).
FY'94
• Completed a review of the current spill response program. The review was summarized in a written
report which indicated that the highest percentage of spills was related to transportation accidents
(39.7%). It was recommended that actions be taken to educate the transportation industry (mainly
truckers) concerning methods to reduce spills and to properly respond to spills when they occurred.
FY' 95
• Completed activities to reduce the number of transportation related spills, improve spill cleanup,
increase community awareness and public reporting, and improve MCDEP's spill database to allow
for the tracking of trends.
• Contacted the American Trucker's Association and obtained information concerning current efforts
to address spill problems.
• Produced and distributed a water quality awareness video to promote the reporting of spills.
• Improved the reporting of spills by City Sanitation. Worked with them to develop and implement
procedures to reduce the number of spills.
• Utilized EPIC to develop a spill database for tracking trends.
• Improved coordination between MCDEP, HAZMAT, Charlotte Fire and other spill response
agencies.
EY'96
• Added a spill/dumping identifier to the reporting database.
• Produced and distributed four videos to increase public awareness.
e

• Conducted a workshop for industrial facilities which included spill response training.
FY'97
• Included spill response and reporting information in educational brochures and news releases.
• Conducted a workshop for industrial facilities entitled "Spill Prevention and Response."
• Developed and implemented a new spill database which included the number, type, source, cause, and
location of each reported spill in Mecklenburg County. Information in this database was used to
produce a quarterly report to track spill trends.
• Completed a survey of local trucking companies to provide general information concerning spill
reporting and response and to obtain information from the companies concerning their spill
planning/prevention efforts.
FY' 98
• Completed quarterly spill response reports. Spill locations were also included in the GIS maps
produced for IC-S(5). The most common spill continues to be transportation related. Most spills are
concentrated in the 177 and 185 corridors. Saddle tanks for trucks are the most common source of
spills.
• MCDEP, HAZMAT and DOT have established minimum standards for cleanup companies to follow.
• Educational efforts for spill reporting continue as part of IC-P(1).
FY'99 (in progress) ONGOING
• Continuing spill prevention and response efforts.
Pub -lie Reporting Program:
Improve public reportitr,g of spills and improper disposal.
IC-P(1) - Public Reporting Program
Develop.a program for reporting suspected illicit connections and improper disposal. Expand the current
education program to increase public awareness of maintenance and water quality problems.
FY' 94
• Coordinated with City Storm Water's public relations person in the development and implementation
of an education plan for improving public awareness of water quality problems and solutions.
• Developed educational programs for water quality.
• Produced and distributed "Automotive Fluid Information Cards" containing information on the
proper handling and disposal of automotive fluids.
• Coordinated with the local newspapers in the printing of columns relating to storm water quality.
• Coordinated with the local radio and television stations to broadcast public service announcements
concerning water quality.
• Began work on a storm water video called "Slime Stoppers,"
• Developed and distributed various water quality educational information including door hangers,
buttons, bumper stickers, etc.
• Participated in Earth Day, Spring Show, Big Sweep and other educational outreach efforts.
FY' 9 5
• Conducted over 40 water quality educational presentations resulting in contact with over 2500
citizens.
• Participated in a subcommittee of the American Water Works Association involved in the
development of storm water educational materials.

• Obtained a grant from the federal government for $27,000 to pay for the production of the "Slime
Stoppers" video. Organized a committee of four from both City and County agencies to oversee the
production and distribution of the video.
• Developed the "Water Quality Coalition" (WQC) which included CMUD, MCDEP, City and County
Storm Water and the Soil and Water Conservation Service. The purpose of the WQC was to provide
"one voice" when issuing water quality educational information and conducting educational events as
opposed to each agency acting separately.
• Participated in Earth Day, Spring Show, Big Sweep and other educational outreach efforts.
FY' 96
• Completed and distributed the "Slime Stoppers" video.
• Developed and distributed an educational article for school students relating to Mecklenburg County
water quality issues.
• Worked with the WQC in conducting a week long celebration which culminated with the distribution
of the "Blue Thumb Awards" for outstanding efforts in improving local water quality.
• Produced and distributed videos promoting the proper application of pesticides and pollution control
at construction sites.
• Produced and distributed educational information for the proper handling of used oil.
• Developed a slide presentation (SWIM) to explain general water quality conditions in Mecklenburg
County and encourage community involvement. A display board was developed to go along with this
slide show which included samples of various aquatic life. The presentation was made to numerous
community organizations.
• Participated in Earth Day, Spring Show, Big Sweep and other educational outreach efforts.
FY' 97
• Over the past 4 years of the NPDES permit, the number of requests from citizens has risen from 307
in 1993 to 615 in 1997 which reflects a 100% increase. This increase is largely due to the success of
public education and awareness efforts.
• Conducted 44 SWIM presentations to over 2600 citizens.
• Participated in Earth Day, Spring Show, Big Sweep, Used Oil Reclamation Week and other
educational outreach efforts.
• Developed and distributed the SWIM newsletter quarterly to over 700 community groups.
• Developed and displayed water quality informational signs on the backs of city buses.
• Developed and distributed SWIM T-Shirts as an award for assisting with water quality initiatives.
• Worked with the WQC on a variety of public outreach projects including Water Week and the Blue
Thumb Awards as well as the Spring Show and Earth Day.
• Issued media releases through television and radio. Also worked with the Charlotte Observer in the
printing of numerous water quality articles.
• Conducted the "Spill Prevention Workshop" targeted at industrial facilities.
• Completed a SWIM video.
• Distributed water quality educational information in CMUD bills.
FY'98
• Continued to conduct SWIM educational presentations. Over 10 presentations were conducted for
over 1000 citizens.
• Produced and distributed a SWIM informational brochure.
• Produced a variety of other new educational handouts associated with different storm water program
B-22

elements.
• Participated in Earth Day, Spring Show, Big Sweep, Used Oil Reclamation Week and other
educational outreach efforts.
• Continued the distribution of the SWIM newsletter but changed to biannual.
• Worked with the WQC on a variety of projects including Water Week and the BIue Thumb Awards
as well as the Spring Show and Earth Day.
• Issued media releases through television and radio. Also worked with the Charlotte Observer in the
printing of numerous water quality articles.
• Developed and aired a radio announcement promoting clean water and encouraging public
participation in various initiatives.
• Conducted a workshop for pressure washers concerning compliance with storm water regulations.
• Worked cooperatively with City and County Storm Water and the Park and Recreation Dept, in the
development and distribution of a Charlotte Observer insert targeted at Mecklenburg County streams.
• Distributed water quality educational information in CMUD bills.
FY'99 (in progress) ONGQING
• Continuing efforts to increase public education and awareness and to improve public reporting of
suspected illicit connections, spills. and improper disposal. Coordinating efforts with Part 9 of SWIM
Phase 1.
Used QVHousehold Hazardous Waste:
Properly manage and dispose of used oil and halzardous chemicals cit)-wide.
IC-U(I) - Used Oil Program
Enhance current efforts for the recycling of used oil and related automotive products.
• Completed an investigation of current efforts for recycling used oil and related automotive waste.
Identified the locations of facilities which accepted used oil and determined if additional facilities were
needed. Documented the results of the investigation in a written report which included
recommendations for improvement.
• Discussed storm water concerns for the improper disposal of used oil with the Mecklenburg County
Recycling Department and recommended enhancements to address these concerns as specified in the
above mentioned report.
• Developed and implemented an inspection program for both public and private facilities which receive
used oil from citizens. Provided educational information to the operators of these facilities to
promote keeping oil out of storm water. Also, advised concerning deficiencies and followed -up to
ensure correction.
Worked toward arranging for the disposal of antifreeze at county facilities.
• Initiated efforts to educate the public concerning the proper disposal of waste automotive products.
Proposed the release of radio and television announcements as well as the distribution of educational
materials where automotive products are sold.
FY" 5
• Developed a list of approved facilities which accept used oil and distributed this list to the public.
• Completed 25 inspections of facilities which accept used oil. Problems were identified and eliminated
and educational materials distributed.
• Implemented a program for accepting antifreeze for recycling.
B-23

Ey'96
• Completed 22 inspections of facilities which accept used oil. Problems were identified and eliminated
and educational material distributed.
• Developed an educational handout for the general public to inform them of methods for the proper
disposal of waste automotive products.
• Initiated efforts to expand the recycling program to include other automotive wastes.
• Distributed educational materials at locations which sell automotive products.
FY' 7
Completed 24 inspections of facilities which accept used oil. Problems were identified and eki-finated
and educational materials distributed.
• Developed and distributed an educational handout entitled "Used Oil Recycling." This handout
contained a list of all facilities which accept used oil.
• Organized and conducted "Used Oil Recycling Week" through cooperative efforts with a local oil
recycling facility. Approximately 250 used oil recycling containers were handed out to the public at a
local shopping mall along with educational literature. A sticker listing the locations of recycling
facilities was placed on the side of each container.
• Placed banners encouraging the proper recycling of used oil in Walmart, Pep Boys and other locations
which sell large quantities of automotive products.
• Placed cards listing the locations of recycling facilities in gas stations and convenience stores.
FY' 98
• Completed 25 inspections of facilities which accept used oil. Problems were identified and eliminated
and educational materials distributed.
• Organized and conducted "Used Oil Recycling Week" through cooperative efforts with a local oil
recycling facility. Approximately 300 used oil recycling containers were handed out to the public at a
local shopping mall along with educational Literature. A sticker listing the locations of recycling
facilities was placed on the side of each container. Also, approximately 800 gallons of used motor oil
was collected during the event for recycling.
• Advertised proper recycling of used oil along with Used Oil Reclamation week on the radio and in the
newspaper.
• Developed and distributed a four page educational guide to auto service managers informing them of
methods for proper handling and disposal of used oil to comply with water quality regulations.
FY'99 (,in progress) QNGQlNG
• Continuing efforts to promote the proper recycling of used oil and relatde automotive products and
prevent discharges to the sewers.
I_C-U(2) - Household Hazardous Waste Program
Develop a permanent Household Hazardous Waste Program.
FY' 94
• Assessed the possibility of providing special curb -side pickup of household hazardous waste similar to
the yard waste program. Funding for the program was not available and therefore the idea was
dropped.
FY'95 COMPLETED
• Contracted with Heritage Environmental to accept household hazardous waste from the general
public at their facility on Pompano Street during normal working hours.
MM

IC-U(3) - Small Quantity Generators
Review the existing small quantity generators program.
FY' 94
• Completed a review of the existing small quantity generators program and completed a report
documenting the findings.
• Completed a comparison of the list of small quantity generators with the list of facilities where water
quality problems or concerns have been documented in the past. There were very few facilities which
appeared on the two lists. Therefore, few of the registered small quantity generator sites are thought
to be the source of water quality problems. MCDEP files indicate that most violations occurred at
facilities which handle petroleum products which are not considered small quantity generators. The
small quantity generators' list was also compared to the fire department's Hazardous Materials
Response List and again there were few sites appearing on both lists.
FY' 95
• Developed a list of the storers and handlers of hazardous materials based off data obtained from the
Charlotte Fire Department. This new list was developed in response to the results of research
performed last year which revealed that the majority of water quality problems occurred at sites not
contained on the small quantity generators' list. The industrial database (CATIE) was set up so that
this list could be easily accessed and sites prioritized based on the type and quantity of materials
handled. The list was then used to prioritize facilities for industrial inspections (IN-1(4)) and also for
the distribution of educational information.
• Developed inspection procedures for hazardous material handlers and incorporated these procedures
into the industrial inspection program (IN-I(2)).
FY'96 CQMPLETED
Obtained a list of facilities inspected by the state to ensure that inspection efforts were not duplicated
locally.
• Obtained educational materials and made them available to facilities during industrial inspections.
Infiltration gnd Seepage ftogram:
Reduce and eliminate sanita)-v waste seepage into the .storm drain system.
IC-1(1) - I&I Program
Review and revise as necessary the procedures for tracking down sources of illicit connections and improper
disposal entering the storm drainage system from the sanitary sewer.
FY' 94
• Completed an investigation into current program efforts and documented findings in a written report.
The report contained specific recommendations.
5
• Implemented all the recommendations contained in last year's report.
• Developed a cooperative working relationship with CMUD to ensure that the development of
regulations and other program activities were carefully coordinated so that increased enforcement of
sanitary sewer regulations did not lead to increased dumping to the storm sewer system. Also, efforts
were coordinated to assist both programs in their efforts to identify and eliminate illegal discharges.
• Coordinated with CMUD in the development of the new wastewater hauler program to ensure that
increased enforcement did not lead to increased dumping to the storm sewer system.
• Implemented special monitoring efforts in areas with known sanitary sewer overflow problems. This
B-25

monitoring enabled sewer leaks to be identified and eliminated.
• Increased public education and awareness in the area of sewer overflows and illicit connections.
• Assessed the construction of storm water detention facilities over sanitary sewer lines. This was not
viewed as significant and additional action was not recommended.
• Developed and implemented staff guidelines to ensure that increased enforcement of storm water
rules did not result in increased illegal dumping to the sanitary sewer system
FY' 9b
• Continued monitoring in identified problem basins in order to locate and eliminate sewer leaks.
Efforts concentrated in Little Sugar and Briar Creeks. Numerous sewer problems were detected and
referred to CMUD for repairs.
FY'97
• Sewer overflows were mapped and problem basins identified. Follow-up activities were concentrated
in these problem basins. Problems were detected and corrected.
FY' 98
• Continued cooperative efforts with CMUD.
• Continued monitoring problem areas to identify the location of sewer leaks which were referred to
CMUD for correction.
• Completed a report correlating water duality data with the reported occurrence of CMUD overflows.
This report was turned over to CMUD. Special efforts were developed to coordinate MCDEP and
CMUD efforts to better address the occurrence of elevated bacteria levels in streams associated with
CMUD sewer overflows.
• Completed SWIM recommendations which specified actions to be taken to address elevated bacteria
levels in streams.
• Developed a program for mapping reported CMUD overflows using GIS. This data was used to
identify trends and schedule special monitoring efforts to identify and eliminate sewer overflows.
FY'99 (in progress) ONGOING
• Continuing efforts to reduce elevated levels of fecal coliform bacteria in Mecklenburg County
streams. Coordinating with Part 4 of SWIM Phase I.
IC-I(2) - Septic Tank Program
Review and revise as necessary the procedures for permitting new septic tank systems, as well the
identification and closure of failing systems.
FY' 94
• Completed a review of current efforts and documented findings in a report. This report included
recommendations for program enhancements.
FY'95 COMPLETED
• Recommendations from last year's report were implemented where possible.
• Developed and distributed educational information concerning the proper abandonment of septic
tanks.
• Distributed educational materials concerning the general care and maintenance of septic systems.
• Assessed methods for identifying failing systems and recommended enhancements.
• Assessed methods for inspecting septic tanks installed in sensitive areas. Periodic inspections
conducted of these systems were determined to be adequate.

INDUSTRIAL AND RELATED FACILITIES PROGRAM
The objective of the industrial and related facilities program is to cooperate with State and other enforcement
agencies to reduce pollution from such facilities to the maximum extent practicable and to eliminate improper
disposal and illicit connections, including as a minimum to:
• inspect such facilities on a priority basis;
• assist in implementing controls and improving operations for such facilities; and
• monitor as necessary.
Two sub -categories were identified in Charlotte's NPDES permit for the industrial and related facilities
program category and include:
• Inspection
• Monitoring
The activities completed for the various tasks identified for each -sub -category are summarized below.
Inspection Program:
Identih% prioritize and inspect industrial and related facilities that may discharge non -storm water into
either the municipal .separate storm sewer system or to streams in the City of Charlotte, and to assist the
local industrial community in the development and implementation of appropriate storm water runoff
controls.
IN-N) - Industrial Facilities Database Development
Develop a database of industrial and related facilities that are or will be subject to regulatory inspections
and/or monitoring through the new storm water program.
F 5
• Developed a database which allows city and county programs involved in the inspection of industrial
facilities to share data and information. The database was called CATIE which stands for
Cooperating Agencies Technical Information Exchange.
FY' 9C
• Investigated enhancing CATIE to include septic tank and RCRA data. The usefulness of this data
was determined to be minimal; therefore, this information was not added to the database.
• Added landuse codes to CATIE.
FY' 97
• Incorporate a mailing label option into CATIE.
• Initiated efforts to include CMUD in the database.
FY'9g
• Continued efforts to incorporate CMUD into CATIE.
FY'99 (in progress) ONGOING
• Incorporation of CMUD into CATIE was completed in early October.
• Maintenance and management of CATIE is ongoing.
IN-1(2) - Develop Inspections Procedures
Develop procedures for conducting industrial and related facilities inspection activities.
FY'95 COMPLETED
B-27

Developed a detailed industrial inspection manual which included inspection procedures, as well an
inspection checklist and guidelines.
IN-I(3) - Training of Industrial Program Inspectors
Develop and implement a training program for inspectors for the implementation of procedures developed
through IN-1(2). The program will include semi-annual reviews and training for new inspectors.
FY'95 ONGOING
• Developed and implemented an inspector training program for implementing the inspection
procedures developed in IN-I(2).
Developed and implemented semi-annual refresher training for all industrial inspectors.
IN-I(4) - Implementation of Inspections Program
Implement a site inspection program, per procedures developed in IN-I(2), as needed when industrial
facilities are suspected of being the source of a water quality problem.
FY' 96
Reviewed files and information and identified known problem facilities. Prioritized these facilities for
future inspection.
Completed inspections including the necessary reports for Concrete Supply Co., Southern Concrete
Materials, and Metromont Materials.
Identified the necessary corrective actions and referred these actions to the companies as well as the
state. Follow-up actions were completed to ensure that recommendations were fulfilled.
Completed inspections including the necessary reports at 19 identified problem facilities including
USA Waste Services, Southeastern Freight Lines, Consolidated Engravers, Heritage Environmental.
Carolina Paperboard, Southern Metals Facility, Willard Industries, Microtron Abrasives, United
Coatings, Dana Transport, Charlotte Mecklenburg School Bus Garage, Barnhardt Manufacturing,
Biomedical Services, Charlotte Observer Transportation, Continental Chemical, Jones Chemical,
Mayfield Manufacturing, The Charlotte Observer, and Wepack Corp.
Identified the necessary corrective actions and referred these actions to the companies as well as the
state. Follow-up actions were completed to ensure that recommendations were fulfilled.
FY' 98
• Completed inspections including the necessary reports at 13 identified problem facilities including
Clinipad Corporation, Vincent Metals, Southern Concrete Materials - North Plant, Ira L. Griffin & •
Sons. Inc., Acme Southern. Metromont Prestress Materials, Southern Cast Inc., Victoria Knitting
Mills Corporation, BASF Corporation, Cumulus Fibres, Chem -Way Corporation, Merita Bakery -
Interstate Brands, and Consos, Inc.
• Identified the necessary corrective actions and referred these actions to the companies as well as the •
state. Follow-up actions are underway to ensure that recommendations were fulfilled.
F1'99 (in progress) ONGOING
• Efforts continue toward implementing the industrial sites inspection program including completing
inspections, reports, and providing recommended corrective actions to industries.
• Continue efforts to ensure follow-up actions are underway by the sited companies and the State.
IN-1(5) - Guidance Materials
Provide the industrial community with public documents and information related to management practices
B-28
O
e

deemed appropriate for the control of storm water runoff from industrial facilities.
FY' 94
• Identified current educational needs of industrial facilities relating to storm water.
FY' 95
• Surveyed industrial facilities to better identify their specific educational needs. Also consulted with
the Manufacturer's Council of the Chamber of Commerce.
• Obtained copies of the U.S. EPA publications entitled "Facility Pollution Prevention Guide" and
"Storm Water Management For Industrial Activities." This information was duplicated and
distributed to industrial facilities during inspection activities.
• Accessed the U.S. EPA's Pollution Prevention Information Clearinghouse (PPIC) through a
computer modem. Several documents concerning storm water were downloaded and copies were
distributed during industrial inspection activities.
• Provided information to industry through MCDEP's web site.
FY' 96
Conducted two educational seminars for industrial facilities. The first seminar provided important
information concerning the proper completion of facility pollution prevention plans. The second
seminar focused on MCDEP's industrial inspection procedures and the actions which should be taken
by industrial facilities to comply with storm water requirements. Educational materials were
distributed at both seminars. Approximately 90 representatives from the industrial community were
in attendance.
• Ordered guides from the U.S. EPA Office of Research and Development. The guides were given to
MCDEP staff for distribution during industrial inspection activities on an "as needed" basis. The
guides included industry specific pollution prevention plan worksheets as well as the general "Facility
Pollution Prevention Guide."
FY,97
• Conducted an educational seminar for industrial facilities which focused on spill prevention and
response. Also, included in the workshop were field demonstrations conducted by the Charlotte Fire
Departnx:nt's Hazardous Materials Team. The workshop was geared toward small businesses in the
Charlotte area and focused on basic spill prevention and response. Approximately 100
representatives from the industrial community were in attendance.
• Distributed EPA Pollution Prevention Guides and other informational materials during industrial
inspection activities (IN-1(4)).
Completed a survey of industrial facilities which received an industrial storm water inspection to
obtain feedback concerning the helpfulness of the inspection and information needs.
Maintained computer access to EPA bulletins.
FY' 9g
• Conducted an educational seminar for industrial facilities which focused on pressure washing
activities and the actions necessary to comply with storm water regulations. Also included in the
workshop were field demonstrations conducted by various pressure wash companies showing
techniques for conducting pressure washing while complying with storm water regulations.
Approximately 30 representatives from the industrial community were in attendance.
• Continued the distribution of information during industrial inspections.
FY'99 (in progress) ONGOING
• Education efforts in this area are ongoing.
IBM

Monitoring•
Monitor storm water discharges from randomly selected industrial facilities to serve as a compliance
monitoring for the local industrial and related facilities program.
IN-M(I) - Industrial Monitoring Program
Develop and implement a random monitoring program designed to monitor for compliance with the State's
storm water permitting program for industrial activities.
FY' 94
• Developed procedures and purchased the necessary equipment for completing industrial monitoring
activities.
• Identified facilities suspected of possible water quality violations based off a review of MCDEP and
Charlotte Fire Department files. Prioritized these facilities for conducting monitoring activities.
• Coordinated industrial monitoring activities with the industrial inspection program (IN-1(4)).
• Completed monitoring activities at eight industrial facilities including Willard Lead, C&T Refinery,
Ashland Chemical, General Tire, Winston Container Company, Heritage Environmental, Ace
Chemical Company, and Continental Chemical.
• Water quality problems were identified and follow-up actions were initiated to correct these problems
FY' 97
through cooperative efforts with the state.
Completed monitoring activities at eight industrial facilities including Radiator Specialty, Rohm &
Haas Delaware Valley Inc., G.C. Lubricants, Charlotte Transit System, ADM Milling, Taylor Salt &
Chemical, and the City Facilities operating out of Otts St. and Sweden Rd.
Water quality problems were identified and follow-up actions were initiated to correct these problems
through cooperative efforts with the city and state.
Completed monitoring activities at eight industrial facilities including Mecklenburg County Fleet
Management, Metromont Materials, (Cottonwood Rd. location), Concrete Supply East, Concrete
Supply West, Concrete Supply South, Concrete Supply (Raleigh St. plant), Southern Metals
Company, and Charlotte Pipe and Foundry.
Water quality problems were identified and follow-up actions were initiated to correct these problems
through cooperative efforts with the state.
Completed monitoring activities at the following industrial facilities: Southern Metals Company,
Willard Industries. City School Bus Garage, Consolidated Engravers, USA Waste Transfer Station
Barnhardt Manufacturing, and Carolina Paper Board Corporation.
Water quality problems were identified and follow-up actions were initiated through cooperative
efforts with the state in order to correct these problems.
Completed monitoring activities at the following industrial facilities: Charlotte Pipe and Foundry,
Merita Bakery, USA Waste, ACME Southern, Jones Chemical, Southern Concrete, Worth Chemical,
and Southern Cast Foundry.
Water quality problems were identified and follow-up actions were initiated to correct these problems
through cooperative efforts with the state.
1

• Monitoring activities at 8 randomly selected sites are ongoing to provide compliance monitoring in
conjunction with IN-I(4).
IN-M(2) - Industrial Monitoring Database and Reporting
Enter the results of the random monitoring in IN-M(1) into the GIS storm water management database.
FY' 98
• Incorporated the locations of all industrial inspection and monitoring activities into the GIS map
produced monthly for IC-S(5). Monitoring data was made available through EPIC.
FY'99 (in progress) ONGOING
• The results of the random industrial monitoring (IC-M(1)) will be entereed into the GIS-based
database and monthly GIS reports will be produced (for IC-S(5))
CONSTRUCTION SITE PROGRAM
The objective of the construction site program is to reduce to the maximum extent practicable the discharge
of pollutants and sediments from construction sites including, as a minimum, to:
• improve site plan review process;
• encourage and require the use of best management practices;
• inspect regularly such sites on a priority basis; and
• educate and train construction site operators.
Four sub -categories were identified in Charlotte's NPDES permit for the construction site program category
and include:
• Site Plan Review
• BMP Requirenxnts
• Site Inspections
• Site Operator Education
The activities completed for the various tasks identified for each sub -category are summarized below.
Site Plan Review Process:
Seek to facilitate the general permit application throughout Charlotte.
CS-P(I) - Local Ordinance Revisions for Construction Site Activities
Adopt an ordinance that requires the development community to comply with all the regulations that the
State requires on land -disturbing activities of five acres or more. These regulations will also apply to sites
less than five acres.
FY' 94
• Drafted revisions to Charlotte's Soil Erosion and Sedimentation Control Ordinance.
• The State adopted new regulations which hold land -disturbers responsible for off -site damages
effective October 1, 1994.
FY'95 COMPLETED
• The City's ordinance for "The Control of Soil Erosion and Sedimentation and Other Pollutants" was

revised on January 30, 1995.
• The City incorporated all NPDES Construction Site permit requirements with the exception that
maintaining a self -inspection log is not always required.
FY ;97
• Additional revisions were made to the ordinance to refine the appeals process and specify that off -site
sedimentation is subject to more severe fines than practices not resulting in off -site sedimentation.
BMP Requirements:
Make use of the North Carolina Erosion and Sedimentation Control Manual.
CS-BU) - Land Development Standards Manual Review and Revisions
Study the feasibility to revise the local "Land Development Standards Manual" to mirror the State's existing
"Erosion and Sediment Control Planning and Design Manual"
FY' 94
• The two manuals have been compared. The differences are being corrected. The "Land
Development Standards Manual" will be at least as restrictive as the State's manual and in some cases
more restrictive.
FY'95 COMPLETED
• Printed the new Charlotte -Mecklenburg Land Development Standards Manual.
Site Inspections:
Train inspectors in the new general permit requirements and employ the public relations program in making
developers and the general public aware of erosion problems.
CS-I(r )- Construction Sites Self -Inspections
Require self -inspection on all new construction. Administer the requirement.
FY' 94
• Self -inspection of construction sites is being incorporated into the Erosion and Sedimentation Control
Ordinance revisions.
FY'95 COMPLETED
Finished incorporating self -inspections into the Erosion and Sedimentation Control Ordinance
revisions (see CS-P(l)). The self -inspection will be administered through the City's Engineering and
Property Management Department, Land Development Division.
CS-42) - Construction Sites Record of Inspections
Require the site operator to keep a record of inspections. The record shall include uncontrolled releases of
mud or sediment off site with a brief explanation of measures being taken to ensure that future releases of
sediment are prevented. The record shall be available to the City's inspector upon request.
FY'95
• The proposed revisions to the Erosion and Sedimentation Control Ordinance were reviewed by
representatives from the land development companies. The representatives had no problem with
control devices being regularly self -inspected and maintained. However, keeping records was viewed
as burdensome and easily falsified. For this reason, self -inspection logs may be required as an
additional measure by the inspector on properly maintained sites.
201 grading permits were issued.
B-32

• 376 notices of violation were sent out.
• 93% of sites that received notices were brought into compliance by the deadline.
• 27 continuing notices of violation resulted in fines or legal action.
• Self -inspection logs may be required as an additional measure by the inspector on improperly
maintained sites. No self -inspection logs were required.
• 11,000 erosion control inspections were conducted.
• 53 continuing notices of violation were issued; penalties were issued on 15 violations.
• No self -inspection logs were required.
• 9,600 erosion control inspections were conducted.
• 22 continuing notices of violation were issued; penalties were issued on 18 violations.
FY' 98
• No self -inspection logs were required.
• 11.500 erosion control inspections were conducted.
• 3,800 notices of violation were issued.
• 40 continuing violation resulted in penalties; $20,000 in penalties assessed.
• Initiated efforts to improve awareness of pond owners and developers/builders regarding
development upstream and the responsibilities of avoiding potential impacts.
FY'99 (in progrs)ONGOING
• Continuing erosion control inspections and property owner education.
CS-1(3) - Construction Site Inspector Education Program
Develop and implement a water quality training program for erosion control inspectors.
EY' 95
• Reviewed construction site inspection and enforcement activities with the directors of the city and
county land development offices.
• Conducted field surveillance with several land development specialists in order to become familiar
with Charlotte's current erosion control inspection program.
• Developed an inspection protocol manual emphasizing water quality concerns.
• Developed and implemented an initial and ongoing training program for construction site inspectors.
The training material developed for this program included an inspection protocol manual. checklist
and slide presentation. MCDEP conducted a training session for Land Development staff on April 4.
1995 to provide them with important information concerning common water quality concerns
encountered at construction sites and the courses of action to follow to prevent negative water quality
impacts.
Conducted a training session for contractors and developers on April 11, 1995 which covered
potential sources of water pollution which commonly originate from construction sites.
FY'96
• Conducted a training session for the City Land Development staff on November 6, 1995 to provide
them with important information concerning common water quality concerns encountered at
construction sites.
• Conducted a training session similar to the one presented to City Land Development Staff for county
erosion control site inspectors on March 1, 1996.
• Efforts were initiated to expand training to include building inspectors and private contractors.
B-33

FY' 97
• Distributed training literature to aH inspection personnel concerning the impacts of sediment on water
quality and measures to be taken to reduce sediment runoff from construction sites.
• Developed and distributed a worksheet to all construction site inspectors entitled Common Water
Quality Problems At Construction Sites.
• Developed and distributed an inspection checklist to all city construction site inspectors.
• Conducted yearly in-house training sessions for all construction site inspectors.
• Developed and implemented a monitoring program to determine whether there was a reduction in
pollution runoff from construction sites as a result of program activities.
FY,9g
Redesigned the handout entitled QQmmQn Water Ouahty Problems at Construction Sites originally
developed during FY96-97 and distributed this information to erosion control inspectors.
• Developed and distributed an informational brochure to construction workers entitled Water Quality
lm acp is of Sediment From Construction Sites which provided important information concerning
techniques necessary to prevent the discharge of sediments and pollutants from construction sites.
• Conducted yearly in-house training sessions for all construction site inspectors.
• Attended a seminar for innovative erosion control techniques, devices or equipment that would help
reduce sediment in the streams.
• Presented a slide presentation to the Land Development Council to inform the construction
community of the activities necessary to prevent pollution runoff from construction sites.
• Developed and implemented a monitoring program to determine whether there has been a reduction
in pollutant runoff from construction sites due to program efforts.
FY'99 (in progress) ONGOING
• Continue efforts toward educating city and county erosion control inspectors. Coordinate with Part 1
of SWIM Phase I.
Site Qpgrator Education;
Implement procedures to educare construction site operators on the sources, controls, and impacts of
construction site pollution in runoff.
CS-E(I) - Construction Site Operator Bi-Yearly Educational Seminars
Educate construction site operators and plan preparers on the available and accepted technologies for erosion
and sedimentation controls at seminars to be held once every two years.
FY' 95
• Twenty individuals attended the 2-hour seminar for builders and grading contractors.
• One -hundred and ten individuals attended the 3-hour seminar for developers and plan preparers. This
strong attendance was attributed to continuing education credits being offered at this free seminar.
• The seminars were publicized through professional organizations and more than 700 direct mail -outs.
FY' 96
• A seminar was arranged for builders and grading contractors. The seminar was canceled since only
one company expressed interest in attending.
• Faxed three newsletters to over 500 companies which perform site development activities in
Charlotte.
FY' 97
• Seminar has been delayed due to changes in City/County Storm Water and Land Development
r. ,

personnel.
• Faxed three newsletters to 613 companies which perform site development activities in Charlotte.
FY' 98
• Two, 3-hour seminars were conducted for engineers and designers from March through June
(approximately 80 individuals attended).
• Faxed three newsletters to over 500 companies which perform site development activities in
Charlotte.
FY'99 (in progress) ONGOING
• Continue education of plan preparers. One, 3-hour erosion control seminar was conducted in August
for plan preparers (approximately 40 individuals attended). One additional workshop is planned
between January and June.
• Newsletters will be faxed to site development companies in Charlotte.
CS-E(2) - Construction Site Operator and Preparer Certification
Prepare a study to determine the most effective means to require stakeholders to remain knowledgeable of
the current standards. Consider requiring yearly certification for construction site operators and plan
preparers to ensure attendance at biyearly seminars.
FY' 94
• Contacted Virginia about their certification program for plan reviewers in order to
evaluate establishing a certification program for Charlotte.
FY'96
• A seminar was arranged for builders and grading contractors. The seminar was cancelled since only
one company expressed interest in attending.
• Faxed three newsletters to over 500 companies which performed site development activities in
Charlotte.
FY'98 and FY'99 ONGOING
• Continued to study and evaluate establishing a certification program in Charlotte. These efforts are
being coordinated through efforts of SWIM. An evaluation of Mecklenburg County's Plan Preparer
Certification Program will be performed.
• Certification for One -Day Review was initiated on March 1, 1998. The criteria for certification
include:
attendance at seminars (3 hours of training every 2 years),
professional registration, and
preparation of two successfully reviewed projects within past 2 years.
B-35

•
CUIARLOTTESM

••••••••••••••••••••••••••••••••••••••••••••
Appendix C
Storm Water Ouality Management Program Status
STATUS
SWAMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
Commercial / Residential (CR)
Maintenance and Inspections (CR-M)
CR-M(1)
Inventory the storm water system and enter it into the GIS system.
Ongoing
Continue; Improve
Inventory of System
as needed
CR-M(2)
Investigate the benefits of storm water maintenance practices.
Completed
No Further Action;
Storm Water Quality Maintenance
Investigate the practices of other cities. Develop a feasibility report of
but review and train
Procedures and Practices
maintenance practices for Charlotte.
Street Maintenance
CR-M(3)
Modify the maintenance program in the short term to take into
Completed
No Further Action;
Initial Maintenance Program
account environmentally sensitive practices that are modifications of
See CR-M(5)
current practice.
CR-M(4)
Develop a schedule to periodically inspect the entire system to help
Completed
Continue: re -
System Inspection Schedule
establish frequency and level of service decisions and trigger routine
evaluate after
and remedial maintenance.
backlog of service
requests is reduced
by approximately
75%.
CR-M(5)
Expand storm water maintenance practices.
Completed
Continue and
Expanded Maintenance Program
incorporate
environmentally
sensitive practices.
Coordinate with CR-
M(6).
C-I

STATUS
SWOMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
CR-M(6)
Develop a monitoring program to assess the effectiveness of
Completed
Continue modified
Monitoring and Sampling Program
proposed maintenance practices for: channel maintenance, inlet
(focus on channel
cleaning, and structure maintenance.
maintenance
practices).
Coordinate with CR-
M(5) and CR-FC(3).
CR-M(7)
Describe water quality performance objectives or criteria for various
Completed.
No Further Action
Levels of Service for Storm Water
portions of the drainage system. Through experience, translate the
(Practices are
Quality
performance objectives or criteria into specific maintenance activities
being
and frequencies.
standardized.)
CR-M(S)
Review yard waste recycling, litter and other housekeeping programs.
Ongoing
Continue as part of
Yard Waste Recycling, Litter and
Compare the programs with those in other cities. Recommend
"Public Education
Housekeeping Programs
improvements or pilot programs.
and Awareness"
category.
New Development and Regional Master Planning (CR-MP)
CR-MP(1)
Modify the storm water ordinance to include water quality
Ongoing
Continue and
Modify Development Procedures
requirements for new developments.
coordinate with
and Ordinance
SWIM
CR-MP(2)
Develop a crediting mechanism as an incentive for developers of new
Ongoing
Continue. Modify as
Develop BMP Crediting System
areas to build and maintain approved water quality structures that
needed.
reduce pollutants from non -single -family -residential sites_
C-2

••••••••••••••••••••••••••••••••••••••••••••
STATUS
DESCRIPTION
SWAMP ACTIVITY
FY'94-FY'99
FY'00-FY'05
CR-MP(3)
Develop technical guidance in the form of: (1) general design
Completed
Continue as needed.
Develop Technical Guidelines
procedures acceptable for all types of water quality structures
See CS-B(1)
(BMPs), (2) specific design criteria for about 10 to 12 water quality
structures, (3) specifications for the water quality structures, and (4)
staff training in how to use the specifications.
CR-MP(4)
Inspect and bring enforcement action against privately operated
Ongoing
Continue and
Develop Private BMP Inspection
storm water structures that are not built or maintained according to
improve.
and Enforcement
City of Charlotte standards.
CR-MP(5)
Identify and map areas facing new development or significant
Ongoing
Continue and
Master Plan Urban Areas
redevelopment, and environmentally sensitive areas. Create and
improve through
apply controls for these areas.
WMS and SWIM.
CR-MP(6)
Coordinate the Cites planning program with the County to the
Ongoing
Continue.
Develop Coordination with the
maximum practical extent.
County
CR-MP(7)
Begin a pilot program to design, construct and evaluate the
Ongoing
Continue as needed.
Develop a BMP Pilot Program
effectiveness of water quality structures and management practices
targeted toward commercial and residential land uses.
Streets (CR-RD)
CR-RD(1)
Investigate the Clean Air Act provisions that affect Charlotte and their
Completed
No Further Action;
Investigation of the Clean Air Act
implementation. Assess modifications that would positively affect
but maintain
storm water quality.
awareness of CAA
provisions in relation
to storm water
quality.
C-3

STATUS
SWAMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
CR-RD(2)
Review Charlotte's street deicing program and make appropriate
Completed
No Further Action
Street Deicing Activity
changes_
(New salt
Investigation and Program
storage facilities
Modifications
are anticipated
in FY99.)
CR-RD(3)
Investigate in detail Charlotte's street sweeping program to insure it is
Completed
Continue to identify
Investigate and Modify Street
as effective as practical in reducing pollutants to the receiving waters.
and resolve
Sweeping Program
problems associated
with sweeper waste
disposal.
CR-RD(4)
Coordinate with the North Carolina Department of Transportation
Ongoing
Continue;
Coordinate with the State DOT
(NCDOT) in the control of pollution from streets and highways.
Coordinate with
NCDOT plans to initiate studies to determine the quality and impacts
NCDOT's new
of runoff from its roadways and to investigate the use of water quality
permit activities.
structures in its roadway designs. The City plans to address these
same issues, if need be, after NCDOT has completed its studies.
Flood Control Structures and Retrofitting (CR-FC)
CR-FC(1)
Evaluate environmental features for new development and new flood
Ongoing
Continue
Procedures to Evaluate New
control projects constructed by the City.
Projects
CR-FC(2)
Evaluate existing projects to see if they can be retrofitted for water
Ongoing
Continue
Master Planning Retrofitting
quality or flood control purposes as a feature of an integrated master
(Storm Water
planning process.
Pollution Control
capital program)
CR-FC(3)
Develop a program to employ macro invertebrate richness sampling
Ongoing
Continue.
In Stream Biological Sampling
in the major creeks to assess the impacts of channel erosion on the
See CR-M(6) and
benthic community where appropriate.
CR-MP(6).
C-4

STATUS
SWAMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
CR-FC(4)
Investigate the Greenway planning process to see if ways to improve
Ongoing
Continue
Investigate Enhancement of the
integration of engineering and flood control, sewer extension, and
(CCC and SWIM)
Greenway Program
multi -objective features in the creek corridors exist.
Municipal Waste (CR-LF)
CR-LF(1)
Investigate and modify the sampling protocol for the landfills to
Completed
No Further Action
Municipal Waste Monitoring
assess possible storm water runoff problems from the landfills
Modifications
beyond the existing groundwater monitoring. Inspect each landfill
site.
Pesticides, Fertilizers, Herbicides (CR-FP)
CR-FP(1)
Develop and implement a public education program for the public in
Ongoing
Continue as part of
Pesticide, Fertilizer, Herbicide
the proper use of pesticides and fertilizers.
"Public Education
Public Education and Awareness
and Awareness" -
category
CR-FP(2)
Investigate the use of Integrated Pest Management (IPM) in the City's
Ongoing
Continue training
Integrated Pest Management
application of pesticides, herbicides and fungicides.
Investigation
CR-FP(3)
Improve the performance and registration of commercial applicators
Ongoing
Continue as part of
Commercial Applicator Program
through a program of education. Assist the State in monitoring
"Public Education
registration and enforcement.
and Awareness"
category but modify
to exclude
assistance to State.
CR-FP(4)
Investigate the City's program for application of pesticides and
Ongoing
Continue.
Cdys Pesticides and Fertilizer
fertilizers. See if modifications could be made to enhance it. Make
See CR-FP(2)
Program Study and Changes
modifications.
C-5

STATUS
SWOMP ACTNfTY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
CR-FP(5)
Sample runoff from areas of pesticide or fertilizer application plus
Ongoing
Continue modified
Pesticide and Fertilizer Monitoring
receiving streams to assess level of the problem.
Program
Illicit Connections and Improper Disposal (IC)
Ordinances (IC-O)
IC-O(1)
Implement an illicit connections and improper disposal ordinance for
Completed
Continue
Illicit Connections and Improper
Charlotte.
Enforcement; revise
Disposal Ordinance Development
as necessary.
Field Screen {IC-S)
IC-S(i)
Streamline field -screening methodology, field procedures and
Completed
No Further Action
Review Field Screening Methods
chemical analysis.
IC-S(2)
Observe all outfall points where storm water discharges into major
Completed
No Further Action;
Visual Field Screen
creeks identified during the infrastructure inventory of the storm water
See IC-S(4), IC-1(2),
drainage system.
IC-P(1), and CR-
M(4).
IC-S(3)
Identify water quality problem areas through a field screen program.
Ongoing
Continue as part of
Problem Area Field Screen
ambient monitoring
activities.
IC-S(4)
Continue and enhance the Stream Walk Program with increased
Ongoing
Continue.
Stream Walk Program
public involvement.
(Adopt -a -Stream
and Storm Drain
Stencilling)
C-b

STATUS
SWOMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
IC-S(5)
Use the GIS storm water management database to track the results
Ongoing
Continue
Field -Screening Database
of field -screening activities.
See IC-F(4)
Maintenance
Follow-up Investigation Program (IC-F)
IC-F(1)
Develop procedures for tracking down the sources of illicit
Completed
No Further Action
Follow-up Program Procedures
connections and improper disposal.
IC-F(2)
Develop and implement a training program for the follow-up
Completed
Continue Training
Training on Follow-up
investigations in the illicit connections and improper disposal
Investigation
program.
IC-F(3)
Implement a follow-up field investigations program to identify and
Ongoing
Continue `
Follow-up Field Investigations
eliminate the sources of illicit connections and improper disposal.
IC-F(4)
Enter the results of the follow-up investigations into the GIS database.
Ongoing
Continue.
Follow-up Database and
See IC-S(5)
Reporting
Spill Response Program (IC-R)
IC-R(1)
Coordinate the existing spill response program with the new storm
Ongoing
Continue modified.
Spill Response review
water management program. Develop a public education program.
See IC-S, IC-F, and
IC-P(1). Include in
"Public Education
and Awareness"
category
C-7

STATUS
SWOMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
Public Reporting Program (IC-P)
IC-P(1)
Develop and implement a program for reporting suspected illicit
Ongoing
Continue as part of
Public Reporting Program
connections and improper disposal.
"Public Education
and Awareness"
category. See IC-
R(1)
Used Oil / Household Hazardous Waste (IC-U)
IC-U(1)
Develop a program for recycling used oil and related automotive
Ongoing
Continue as part of
Used Oil Program
products.
"Public Education
and Awareness"
category.
IC-U(2)
Develop a permanent household hazardous waste tum-in program.
Completed
Continue as part of
Household Hazardous Waste
"Public Education
Program
and Awareness"
category.
IC-U(3)
Review the existing small quantity generators program. (This
Completed
No Further Action;
Small Quantity Generators
program addresses dry cleaners, engravers and other businesses
See IN-1(2,4, and 5)
that use hazardous chemicals.
Infiltration and Seepage Program (IC -I)
IC-1(1)
Review and revise procedures for tracking down the sources of illicit
Ongoing
Continue and
&I Program
connections and improper disposal entering the storm drainage
coordinate with
system from the sanitary sewer system.
SWIM
IC-1(2)
Review and revise the procedures for permitting new septic systems,
Completed
No Further Action;
Septic Tank Program
identifying failing systems and closing failing systems.
See IC-S(3)
C-8

STATUS
SWGIMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
Industrial and Related Facilities (IN)
Inspection Program (IN-1)
IN-1(1)
Develop a database of industrial facilities that are or will be subject to
Ongoing
Continue
Industrial Facilities Database
regulatory inspections and/or monitoring programs.
(CATIE)
Development
IN-1(2)
Develop industrial inspection procedures that include:
Completed
No Further Action;
Develop Inspections Procedures
-Reviewing on -site pollution prevention, material management and
update procedures
spill response plans,
as necessary.
-Determining status of plan implementation,
-Inspecting facilities for compliance monitoring and illegal
connections to the storm water system.
IN-1(3)
Develop and implement a training program for inspectors. The
Ongoing
Continue training
Training of Industrial Program
training program will include semiannual reviews and training of new
Inspectors
inspectors.
IN-1(4)
Implement a site inspection program as needed when industrial
Ongoing
Continue.
Implementation of Inspection's
facilities are suspected of being the source of a water quality
Pro ram
problem.
IN-1(5)
Give the industrial community public documents related to
Ongoing
Continue as part of
Guidance Materials
management practices deemed appropriate for the control of storm
"Public Education
water pollution from industrial facilities.
and Awareness"
category.
Monitoring (IN-M)
IN-M(1)
Monitor compliance with the State's storm water permitting program
Ongoing
Continue.
Industrial Monitoring Program
for industrial activities through a random monitoring program.
See IN-1, and IC
C-9

STATUS
SWOMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
IN-M(2)
Enter the results of the random monitoring program into the GIS
Ongoing
Continue.
Industrial Monitoring Database
database.
See IC-S(5) and IC -
and Reporting
F(4).
Construction Sites (CS)
Site Plan Review Process (CS-P)
CS-P(1)
Adopt an ordnance that requires the development community to
Completed
No Further Action;
Local Ordinance Revisions for
comply with all the regulations that the State requires on land-
Revise as needed
Construction Site Activities
disturbing activities of five acres or more. These regulations will also
apply to sites less than five acres.
BMP Requirements (CS-B)
CS-B(1)
Study the feasibility to revise the local "Land Development Standards
Completed
Continue revisions
Land Development Standards
Manual" to mirror the State's existing "Erosion and Sediment Control
as appropriate to
Manual Review and Revisions
Planning and Design Manual"
incorporate new
BMP specs.
Coordinate with
SWIM. See CR-
MP(3).
Site Inspections (CS-Q
CS-1(1)
Require self -inspection on all new construction. Administer the
Completed
Continue
Construction Sites Self-
requirement.
administration and
Inspections
enforcement by the
City's Engineering
and Property
Management
Department, Land
Development Dvsn.
C-la

STATUS
SWOMP ACTIVITY
DESCRIPTION
FY'94-FY'99
FY'00-FY'05
CS-1(2)
Require the site operator to keep a record of inspections. The record
Completed
No Further Action.
Construction Sites Record of
shall include uncontrolled releases of mud or sediment off site with a
(Recording
Inspections
brief explanation of measures being taken to ensure that future
requirement was
releases of sediment are prevented. The record shall be available to
discontinued.)
the Cit s inspector upon request.
CS-1(3)
Do a yearly in-house training program to educate inspectors on the
Ongoing
Continue training
Construction Site Inspector
ongoing changes and state-of-the-art erosion and sedimentation
Education Program
control devices.
Site Operator Education (CS-E)
CS-E(1)
Educate construction site operators and plan preparers on the
Ongoing
Continue as part of
Construction Site Operator Bi-
available and accepted technologies for erosion and sedimentation
"Public Education
Yearly Educational Seminars
controls at seminars to be held once every two years.
and Awareness"
category.
CS-E(2)
Prepare a study to determine the most effective means to require
Ongoing
Continue.
Construction Site Operator and
stakeholders to remain knowledgeable of the current standards.
Coordinate with
Preparer Certification
Consider requiring yearly certification for construction site operators
SWIM.
and plan preparers to ensure attendance at bivearly seminars.
[on

CHARLOTTE

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Program Elements - First Permit Term
ACTIVITY
YEAR l (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
COMMERCIAL & RESIDENTIAL
MAINTENANCE & INSPECTION
CR-M(1)
inventory
CR-M(2)
SWO Policies
CR-M(3)
Initial Maintenance
Inspection Schedule
I�
i
CR-M(5)--
E)pand. Maintenance
CR-M(6)
Monitoring & Sampling
Proposed Research & Development `' Proposed Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
Actual Research & Development Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments. D-1

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Program Elements - First Permit Terra
ACTIVITY
YEAR I (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-95)
YEAR 4 (FY 95-97)
YEAR 5 (FY 97-98)
CR-M(7) "
Level of Service
CR-M(8)
Waste Recycling
�z �-
,... ..
, u_.,
177.. "
<�..
.._
DEVELOPMENT & PLANNING
CR-MP(1) '
Modify Ordinance
CR-MP(2)
BMP Crediting
L
CR-MP(3)
Tech. Guidance
CR-MP(4)-*-�.---
BMP Inspection:.
CR-MP(5)
Master Plan
Proposed Research & Development -', '_ Proposed Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
Actual Research & Development Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments.
D-2

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Program Elements - First Permit Tertn
ACTIVITY
YEAR I (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
CR-MP(6)
County Coordination
BMP Pilot
STREETS
CR-RD(1)
Clean Air Act
CR-R D(2)
Deicing
CR-RD(3)
Street Sweeping
State Coordination
CH-FC(1)
New Projects
--
a
-
.i
i
i
i
}}
Proposed Research & Development Mw` ` Proposed Ongoing Maintenance, Monitoring, Inspections. Education & Coordination
Actual Research & Development Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments. D-3

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Program Elements - First Permit Term
ACTIVITY
YEAR I (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
CR-FC 2
Retrofitting
Stream Riological Sampling
CR-FC(4) "
Greenway Program
MUNICIPAL WASTE
Monitoring Modification
PESTICIDES - HERBICIDES
FERTILIZERS
CR-FP(1)
Public Education
Int. Pest. Management
-
-
ov
Now
..,��_.
L.
j
a� _
Proposed Research & Development Proposed Ongoing Maintenance, Monitoring, Inspections, Education &Coordination
Actual Research & Development Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments.
M

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Program Elements - First Permit Term
ACTIVITY
YEAR 1 (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
Commercial Applicator
CR-FP(4) '
City Program
CR-FP(5)
-
-
Monitoring
ILLICIT CONNECTIONS
ORDINANCE
IC-O(1)
Ordinance Development -
FIELD SCREEN
IC-S(1)
Review of Methods
Proposed Research & Development Proposed Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
Actual Research & Development s �- Actual Ongoing Maintenance, Monitoring, Inspections, Education &Coordination
*See Section 8.1 for comments. D-5

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Program Elements - First Permit Term.
ACTIVITY
YEAR 1 (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96 97)
YEAR 5 (FY 97 98)
IC-S(2)
Visual Field Screen
IC-S(3)
Problem Area Screen
Stream Walk
Database Maintenance
FOLLOW-UP INVESTIGATIONS
IC-F(1)
Follow-up Procedures
IC-F(2)
Training
Field Investigations
I
-
i
-
Proposed Research & Development : ` =: =3. Proposed Ongoing Maintenance, tV onitoring, Inspections, Education & Coordination
Actual Research & Development « Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments.

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Program Elements - First Permit Term
ACTIVITY
YEAR I (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
IC-F(4)
Database & Reporting
SPILL RESPONSE
Spill Response Review
PUBLIC REPORTING
Public Reporting
USED OILIHOUSEHOLD
HAZARDOUS WASTE
Used Oil Program
IC-U(2)
Household Hazardous Waste
_
ITT.--�--- -
-
zw
-
-
_9010
-:�-
Proposed Research & Development `' k� Proposed Ongoing Maintenance, Monitoring,Inspections, Education & Coordination
Actual Research & Development 1® Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments. D-7

Appendix D
Proposed and Actual Schedule For NPDES Stormwater Program Elements - First Permit Term
ACTIVITY
YEAR 1 (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
IC-U(3)
.,
Small Quantity Generator
_
INFILTRATION & SEEPAGE
Illicit Conn. & Improper Dis. Program
IC-1(2)
Septic Tank Program
INDUSTRIAL & RELATED
FACILITIES
INSPECTION
IN-1(1)
- -
„
Database Development
I
,_ ,__
IN-1(2)
Development Inspection Procedures
3
i
Training Inspector
Proposed Research & Development "`' Proposed Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
Actual Research & Development Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments.
Im

Appendix D
Proposed and Actual Schedule for NPDES Stormwater Prograin Elements - First Permit Term
ACTIVITY
YEAR I (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
Implement Inspections
IN-1(5)
Guidance Materials
MONITORING
Industrial Monitoring
IN-M(2)_
Database & Reporting
CONSTRUCTION SITES
SITE PLAN REVIEW
CS-P(1)
Local Ordinance Revisions
--
r
�
-
- -
�
I
-
Proposed Research & Development '. v Proposed Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
Actual Research &Development ` -~ Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments. D-9

Appendix D
Proposed and Actual Schedule for NPDES Storrnwater Program Elements - First Permit Term
ACTIVITY
YEAR I (FY 93-94)
YEAR 2 (FY 94-95)
YEAR 3 (FY 95-96)
YEAR 4 (FY 96-97)
YEAR 5 (FY 97-98)
BMP REQUIREMENTS
CS-B(1)
Land Development Stds. Manual Rev.
SITE INSPECTIONS
CS-1(1)
Self -Inspections
,
I
�
CS-1(2)
Record of Inspections
�
Inspector Education
SITE OPERATOR EDUCATIONS
f
.r
Yearly Education Seminars
f
CS-E(2)
I
Operator & Preparer Certification
1
Proposed Research & DevelopmentT c Proposed Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
Actual Research & Development Actual Ongoing Maintenance, Monitoring, Inspections, Education & Coordination
*See Section 8.1 for comments.
r li

SM

Appendix E
SWIM Phase I Implementation Strategy (Abbreviated Version)
Protecting and remediating the quality of surface waters in Mecklenburg County represents a monumental
effort. The following elements represent a starting point to the overall task. Ongoing study, planning and
recommendations for implementation of additional strategies are critical to the success of this effort. It is
anticipated that Phase I work could be completed during the next 24 to 36 months. Implementation of
individual strategies may proceed as soon as possible. Prior to the end of this period Mecklenburg County
Department of Environmental Protection staff, in conjunction with a citizen advisory committee, would
determine the work that will follow Phase I. Consideration and implementation of any additional water
quality management strategies does not have to wait on the completion of all parts of Phase I.
PART 1. ENHANCE ENFORCEMENT OF EROSION & SEDIMENTATION CONTROL
ORDINANCES.
RESPONSIBLE AGENCIES: Mecklenburg County Engineering and Building Standards and City of
Charlotte Engineering and Property Management
Consistently enforce erosion and sedimentation control ordinances. Increase inspection/ enforcement
activities for both the City and County. Monitor water quality to identify problem basins for more intensive
inspectionfenforcement and to determine the effects of more consistent enforcement of the ordinances. Bring
a water quality focus to this enforcement through the coordination and consolidation discussed in Part 7
below. Create a soil erosion and sediment control certification process that would require companies or
individuals involved in land -disturbing activity, such as designers, grading contractors, general contractors,
owners, and project managers, to become trained and certified. Determine appropriate actions for repeat
erosion control violations.
PART 2. _ENHANCE ENFORCEMENT OF CURRENT BUFFERS REQUIRED IN REGULATED
WATER SUPPLY WATERSHEDS,
RESPONSIBLE AGENCY: Mecklenburg County Department of Environmental Protection
Consistently enforce buffer requirements within the regulated water supply watersheds. Increase
inspection/enforcement activities for both the City and County.
PART 3. ESTABLISH AND MAINTAIN VEGETATIVE STREAM BUFFERS.
RESPONSIBLE GROUP: SWIM Staff and Panel
Plan where and how to effectively use vegetative buffers along streams beginning with but not limited to
perennial streams. Assign this task to the SWIM Staff and SWIM Advisory Panel. Coordinate with Storm
Water Services and its work on floodplain management; with Park and Recreation and its work on the
Creenway Master Plan; and with City Engineering and its work on the Bikeway study. Support expansion of
the greenway system. Include appropriate funds to plan and begin implementation of the buffer program in
the FY98I99 budget. Complete the plan within six months and make recommendations to the Board of
County Commissioners.
E-1

•1
PART 4— ADDRESS ELEVATED LEVELS OF FECAL COLIFORM BACTERIA.
RESPONSIBLE AGENCY: Mecklenburg County Department of Environmental Protection
SWIM Staff should work closely with CMUD and other agencies to identify elevated levels of fecal coliform.
This should include cooperative data collection and notification procedures, assistance in promptly searching
for sources when elevated levels are detected, and research into causes of consistently elevated levels.
SWIM staff and other agencies should work diligently to try to identify the sources of elevated fecal coliform
and incorporate that information in the water quality modeling work and management strategies.
PART 5. _IMPLEMENT COUNTYWIDE WATER QUALITY MODELING.
RESPONSIBLE AGENCY: Mecklenburg County Department of Environmental Protection
Establish a "state-of-the-art" countywide computerized water quality modeling effort. Coordunate this work
with Storm Water Services' basin wide modeling efforts, to the extent the two programs are complimentary.
Complete this work within twelve months.
PART 6. ENHANCE WATER QUALITY MONITORING.
RESPONSIBLE AGENCY: Mecklenburg County Department of Environmental Protection
Currently, MCDEP has 47 monitoring stations and samples are taken monthly from 39. Samples are taken
quarterly from 8. Water quality is also measured by regularly surveying the aquatic life in streams. Continue
regular water quality monitoring as a way to maintain a "scorecard" for the water management strategies and
the water quality modeling.
PART 7. IMPROVE COORDINATION,
RESPONSIBLE GROUP: SWIM Staff
Improve coordination and cooperation between the Engineering, Environmental Protection, Storm Water
Services, Park and Recreation, CMUD and Planning Commission departments to address water quality
issues. For example, Engineering, Park and Recreation, Environmental Protection and Storm Water Services
departments have begun a number of overlapping initiatives involving the streams and creeks. Consider
consolidating all work regarding streams and creeks under a single advisory committee. Review the stated
purpose and organization of the Storm Water Advisory Committee, Environmental Protection Commission
and Greenway/Trails Advisory Council.
PART S. CONDUCT STREAM INVENTORY AND ASSESSMENT.
RESPONSIBLE AGENCY. Mecklenburg County Department of Environmental Protection
Complete an inventory and assessment of Mecklenburg County's stream systems to map aquatic habitats and
identify the potential location for community scale BMP's (as opposed to BMP's that are small scale and
specific to individual properties). Identify environmentally sensitive areas that need protection.
PART 9. INCREASE PUBLIC EDUCATION AND AWARENESS.
RESPONSIBLE AGENCY. Mecklenburg County Department of Environmental Protection
Create a new staff position, with appropriate resources, dedicated to increasing public awareness concerning
water quality issues. Determine the public's current awareness of water quality issues at the beginning of the
program. On each of the three anniversaries following the commencement of the program, measure the
public's awareness to gauge the effectiveness of the program and the specific methods that were used to
increase awareness.
E-2
01