WQCS00293_Compliance Evaluation Inspection_20190826

ROY COOPER
Governor
MICHAEL S. REGAN
Secretary
LINDA CULPEPPER
Director
Mr. Shannon V Becker
Aqua North Carolina Inc
202 Mackenan Ct.
Cary, NC 27511
NORTH CAROLINA
Environmental Quality
August 26, 2019
Subject: Compliance Evaluation Inspection
Govenors Club Collection System
Collection System Permit No: WQCS00293
Chatham County
Dear Mr. Becker:
U
On July 3, 2019, Cheng Zhang of the Raleigh Regional Office (RRO) Division of Water
Resources conducted a Compliance Evaluation Inspection of the subject facility. The assistance
and cooperation of Mr. David Parker and Mr. Britt Pate were very helpful and appreciated. A
checklist of items is enclosed with this letter. During the inspection the following items were
noted:
1.) Permit was renewed and became effective on May 24, 2018. Govenors Club collection
system is CIass 2 collection system (CS-2). It has approximately 3.5 miles of gravity sewer
and 21.4 miles of pressure sewer, 784 simplex pump stations that discharge to a pressure
sewer and serve a single building, and eight duplex pump stations.
2.) Aqua North Carolina had developed and implementing a company -wide Capital
Improvement Plan (CIP), which covers the collection system. The plan covers a period to
2024.
3.) Aqua North Carolina maintains a system map for the collection system. The following
components need to be added to the map: flow direction, pipe sizes, pipe materials,
approximate pipe age, and Clubhouse Pump Station location.
4.) The facility has a grease educational program. Grease educational materials are sent to all
customers with bills Quarterly. The grease trap/interceptor at the Clubhouse needs to be
inspected regularly to ensure the operation is in compliance with Aqua North
D E Qb_ North Carolina Department of Environmental Quality I Division of Water Resources
Raleigh Regional Office 3800 Barrett Drive ' Raleigh. North Carolina 27609
J001�1 919.791.4200

Carolina's Company -Wide Wastewater Rule on Fats, Oils, and Greases. Such
inspections need to be documented.
5:) All duplex pump stations are equipped with SCADA. Pump stations are inspected by staff
based at the WWTP. All eight pump stations were visited during the inspection. Pump station
inspection records were kept at each station. Alarms and SCADA were tested and found
functional.
6.) A review of records and logbooks indicate the following;
a. Records are maintained adequately for sewer line maintenance and cleaning,
about 3847 feet of gravity sewer lines were cleaned in 2018.
b. There has been one reportable Sanitary Sewer Overflow (SSO) since the last
inspection, press releases were issued and kept in record.
7.) Company -wide Response Action Plan for SSO was updated on March 1, 2019.
If you have any questions regarding the attached report or any of the findings, please contact
Cheng Zhang at: [phone] (or email: cheng.zhane(@bncdenr.gov).
Sincerely,
Rick Bolich, L.G.
Assistant Supervisor
Division of Water Resources
Raleigh Regional Office
Attachments: Compliance Inspection Report
Cc: Central Files wiattachment
Raleigh Regional Office w?attachment

Compliance Inspection Report
Permit: WQCS00293 Effective: 05/24/18 Expiration: 01/31/25 Owner: Aqua North Carolina Inc
SOC: Effective- Expiration: Facility: Govenors Club Collection System
County: Chatham PO Box 2515
Region: Raleigh
Chapel Mill NC 27515
Contact Person: Amanda Berger Title: Compliance Manager Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s);
Related Permits:
WQO000088 Aqua North Carolina Inc - Governors Club 4WVlP
Inspection Date: 07/03/2019 Entry Time: 09:OOAM Exit Time: 11 30AM
Primary Inspector. Chang Zhang Phone: [phone]
Secondary Inspector(s):
Reason for Inspection; Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type; Collection system management and operation
Facility Status-, Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions N General Sewer & FOG Ordinances
Capital improvement Plan E Map Reporting Requirements
inspections 0 Spill Response Plan Spills
Lines N Pump Stations
(See attachment summary)
Page 1 of 6

Permit: WOCS00293 Owner -Facility: Aqua Nonh Carolina Inc
Inspection Date: 0710312019 Inspection Type: Colfecton System Inspect Non Sampling Reason for Visit: Routine
General
Yes No NA NE
Is there a property designated primary ORC and at least one back-up of proper grade? N❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? E 110
# What is that frequency? Monthly
# Are there any issues being addressed currently or any in the planning stages? E❑
Is there a specific pump failure plan available for all pump stations? 0❑
El El
Does plan indicate if pump partstnew pumps are in spare partslequipment inventory? N❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit? ■
# Is permit expiring within the next 6 months? D■
If Yes, has the Permiltee applied for renewal? ■
El
Comment: Current oermit expires on January 31 2025.
Sewer and FOG Ordinances
Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
■
Does it appear that the Sewer Use Ordinance is enforced?
❑
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
serviced and
emptied monthly
Is Grease Control Program enforced via periodic inspectionslrecords review?
❑ ❑
Is action taken against violators?
11■ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance?
El 11 ■
Is greaselsewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites. booths, special meetings, etc'
If Yes, what are they? (This can reduce mailing to annual,)
Websile
Comment: The -grease trap at the Club House has not been inspected regularly.
Ca ital Improvement Plan
Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted'
❑ ❑
Is it designated for wastewater only or does it have a dedicated section?
N❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
■
Does CIP include description of existing facilities?
■ 0 El
Does CIP include known deficiencies?
■
Does CIP include forecasted future needs?
■ ❑ ❑ ❑
Comment: Aaua NC has a company -wide CIP capital improvement for Governors Club Collection System
is included in the plan.
Page 3 of 6

Permit: WOCS00293 Owner -Facility: Aqua North Carolina Inc
Inspection Dale: 0710312019 Inspection Type: Collection System Inspect Non Sample-g
Reason for Visit: RC, Ut e
Man
Yea No NA NE
Is there a overall sewer system map?
0❑ ❑
Does the map include:
Pipe Type (GS1FM)
0❑ ❑ ❑
Pipe sizes
❑ 0 ❑ El
Pipe materials (PVC, DIP, etc)
00 ❑
Pipe location
■ ❑ El 1:1
Flow direction
00
Approximate pipe age
■
Pump station ID, location and capacity
11E
# Force main air release valve location & type
❑ 0 ■
# Location of satellite connections
11. El
Is the map being updated for changes/additions within 1 year of activation?
Comment: Flow direction, pipe sizes, pipe materials
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria? ❑
If applicable, is there documentation of press releases and public notices issued? 0 ❑ E ❑
Is an Annual Wastewater Performance Report being filed with the Division if required? ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑
# How is it being made available?
Comment:
Inspections Yes No NA NE
Are adequate maintenance records maintained? 0 ❑
Are pump stations being inspected at the required frequency? . ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? 0❑
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations? ❑ ❑ 0 ❑
Are inspections of HPL documented at least every 6 months? ❑
Are new tines being added to the HPL list when found or created?
Comment:
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 El El 0
Is a Spill Response Action Plan available for all personnel? 0
Page 4 of 6

Permit: WQCS00293 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 0710312019 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Does the plan include:
24-hour contact numbers M ❑ ❑ ❑
Response time 0 ❑ ❑ ❑
Equipment list and spare parts inventory M ❑ ❑ ❑
Access to cleaning equipment 0 ❑ ❑ ❑
Access to construction crews, contractors, and/or engineers 0 ❑ ❑ ❑
Source of emergency funds 0 ❑ ❑ ❑
Site sanitation and cleanup materials 0 ❑ ❑ ❑
Post-overilowlspill assessment 0 ❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill? 0 ❑ ❑ ❑
Comment: The plan was -updated on March _1,_2018.
Snrlls Yes No NA NE
Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issueslcomplaints documented') ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of WayslAehal Lines Inspected,
Are right•of-waysleasements maintained for full width for access by staff/equipment? ❑ ❑ M ❑
If No. give details on temporary access
Is maintenance documented? ❑ ❑ 0 ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually') � ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment,
Puma Stations
Yes No NA NE
Please list the Pump Stations Inspected.
South Entrance, Glen Glade, Clubhouse, Vance Vallis, Walker Falls. Davie Street (Governors Square), East
Church (Saddle Ridge #1). and Nash Street (Saddle Ridge #2)
# Number of duplex or larger pump stations in system 8
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 784
# Number of simplex pump stations in system serving more than one building
How many pumplvacuum stations have
Page 5 of 6

Permit: WQCS00293 owner - Facility: Aqua North Carol na Inc
Inspection Date: 0710312019 Inspection Type : Collection System Inspect Non Sampling
Reason for visit Routine
# A two-way "auto polling" communication system (SCADA) installed?
8
# A simple one-way telemetry/communication system (auto -dialer) installed?
0
For pump stations inspected:
Are they secure with restricted access?
■ ❑ ❑ ❑
Were they free of by-pass structures/pipes?
■ ❑ ❑ ❑
Were wet wells free of excessive greaseldebds?
■ ❑ ❑ ❑
# Do they all have telemetry installed?
. ❑ ❑ ❑
Is the communication system functional?
. ❑ ❑ ❑
Is a 24-hour notification sign posted ?
■ ❑ ❑ ❑
Does the sign include:
Owner Name?
Pump station identifier?
■ ❑ ❑ ❑
# Address?
M❑❑❑
Instructions for notification?
■ ❑ ❑ ❑
24-hour emergency contact numbers?
■ ❑ ❑ ❑
Are audio and visual alarms present?
. ❑ ❑ ❑
Are audio and visual alarms operable?
■ ❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
❑ . ❑ ❑
If tested during inspection, did it function properly?
❑ Cl ■ ❑
Is the back-up system tested at least bi-annually under normal operating canditrcns?
❑ ❑ . ❑
# Does it have a dedicated connection for a portable generator?
■ ❑ ❑ ❑
# Is the owner relying on portable units in the event of a power oulage?
■ ❑ ❑ ❑
# If Yes, is there a distribution plan
■ ❑ ❑ ❑
If Yes, what resources (UnitslStaftehiclesretc) are ;ncluded in Plan?
# Does Permillee have the approved percentage of replacement simplex pumps?
■ ❑ ❑ ❑
Is recardkeeping of pump station inspection and ma:nlenance prigram adequate?
■ ❑ ❑ ❑
Do pump station logs include at a minimum
Inside and outside cleaning and debris removal?
■ ❑ ❑ ❑
Inspecting and exercising all valves?
. ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
■ ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
■ ❑ ❑ ❑
Comment: All duplex PUM13 stations are a uip ed with guick hook-up. Some have bvpass valves.
Page 6 of 6