WQCSD0129_Compliance Evaluation Inspection_20190719

ROY COOPER
Governor
MICHAEL S. REGAN
secretary
LINDA CULPEPPER
Director
Shannon V. Becker, President
Aqua North Carolina, Inc.
202 MacKenan Court
Cary, NC 27511
NORTH CAROLINA
Environmental Quality
/9 ,
JulyX,2019
Subject: Compliance Evaluation Inspection
Barclay Downs Collection System
T15A NCAC 02T .0403 — PERMITTING BY REGULATION
Deemed Collection System Permit WQCSDO129
Wake County
Dear Mr. Becker:
On July 16, 2019, Vanessa Manuel from the Raleigh Regional Office conducted an inspection of
Aqua's wastewater collection system to evaluate compliance with the operation and maintenance
of the subject wastewater collection system permit. The cooperation and assistance of Peter
Rhodes, Roy Lyons and Christopher McDonald during the inspection were greatly appreciated.
The on -site representatives indicated the wastewater collection system consists of approximately
5,150 feet of gravity sewer, 2 duplex pump stations, and no high priority sewer lines. The
operators were not sure about the approximate length of sewer line associated with the force
main. Within 30-days of receiving this letter, please rtpdate this office with the approximate
length of force main sewer line in the Barclay Downs Collection System.
The subject permit is deemed permitted by regulation J15A NCAC 02T .0403) and is subject to
specific criteria in this Rule. The items below show what conditions were noted during the
inspection:
I. Reported Sanitary Sewer Overflows. During the period May 1, 2017 through April 30..
2019, there were no reported SSOs. The operators stated there have been no sewer spills
from the collection system.
2. Fats, Oils and Grease Program. Aqua North Carolina Inc., hereinafter referred to as
Aqua has developed and implements an educational fats, oils and grease program that
includes monthly distribution of educational material targeted at residential users. Mr.
Rhodes stated O&G educational information is distributed with the monthly utility bills
to customers. Mr. Rhodes did not have a copy of the O&G educational material during
De_�,E,,- North Carolina Department of Environmental Quality i Division of Water Resourcrs
•/ Raleigh Regional Office 3800 Barrett Drive ! Raleigh. North Carolina 27609
919 791.4200

Aqua North Carolina Inc. — Barclay Downs Collection System, WQCSDO 129
3uiy , 2019
r9
the inspection. Within 30-days of receiving this letter, please submit to this office a
copy of the O&G educational material distributed to customers.
3. Pump Stations Inspected. The following duplex pump stations were inspected: Barclay
Downs 41 and Barclay Downs #2. The inspector's observations noted in the next 5 items
refer to the pump stations inspected. Overall, the pump stations were well maintained.
The wet wells were free of excessive debris and grease, and the inspector did not observe
any signs of recent overflow. The pump stations are not equipped with permanent
generators but are equipped with quick hookups for portable generators. The collection
system operators inspect the pump stations at least weekly.
4. Pump Station Signage. Each pump station has signage clearly and conspicuously posted
that provides an emergency 24-hour contact telephone number(s) and provides
instructions for notification if the visual alarm illuminates and/or the audible alarm
sounds, or if an emergency is apparent. At the Barclay Downs #2 Lift Station the signage
also included the name of the lift station. At the Barclay Downs # 1 Li ft Station, the
signage did not include the name of the lift station. North Carolina Administrative Code
Title 15A Subchapter 02T Section .0305(h)(2) requires pump station signs to include the
pump station identifier. Within 30-days of receiving this letter, please submit a written
response to this office indicating the actions Aqua will take to ensure compliance with
TISA NCAC 02T . 0305.
5. Pump Station Restricted Access. The pump station equipment and components were
observed to have restricted access using locks on the wet wells and control panels.
6. Pump Stations Automatic Polling Feature. The pump stations are equipped with
simple one-way telemetry/communication systems that notifies Aqua in the event of
power loss or if the high-water alarm is activated. During the inspection, the telemetry
system at each lift station acknowledged the alarm when the high-water float was
activated.
7. Pump Station High Water Alarms. The pump stations are equipped with audible and
visual high-water alarms. During the inspection, these alarms functioned properly.
8. Pump Station Inspection Program. Aqua has developed and implements a routine
inspection of each pump station that includes the following maintenance activities:
cleaning and removing debris from the pump station area and wet well; inspecting all
valves; inspecting pumps and other mechanical equipment; and verifying the proper
operation of the alarms, telemetry system and auxiliary equipment. The inspector
reviewed the inspection logs of the pump stations visited and observed adequate entries
of the date and time of the operator's inspection, observations made, and any
maintenance, repairs, or corrective actions taken.
9. Cleaning Sewer Lines and Manholes. Aqua has developed and implements a program
for cleaning the sewer lines and manholes. The operators' logs indicated approximately
5,150 feet of sewer line was cleaned and 27 manholes were cleaned by the end of June
2019.
10. Spill Response Action Plan. The on -site representative, Peter Rhodes, stated Aqua has
developed a Spill Response Action Plan. The Plan was not available for review during
Page2of3

A --
Aqua N rth Carolina Inc. - Barclay Downs Collection System, WQCSD0129
July f 2019
the inspection. Within 30-days of receiving this letter, please submit a copy of the Spill
Response Plan far the Barclay Downs Collection Systent to this office.
11. Collection System Map. Aqua has developed and maintains a map of the sewer
collection system at Barclay Downs. The map includes pipe size, pipe material, pipe
location, flow direction, active service taps, and each pump station identification and
location.
12. Record Keeping. The collection system owner is required to maintain records
documenting compliance with subparagraphs (a)(1) through (a)(9) of the subject Rule for
three years, except for the collection system map, which shall be maintained for the life
of the system. Please ensure all required actions and records are documented and
maintained as required by T13A NCAC 02T .0403.
Within 30-days of receiving this letter, please provide this office with a written response to
items 2, 4 and 10 above. Also update this office with the appro cinfate length of force main line
in the collection systent. If you have questions or comments about this inspection or the
requirements to take corrective action if applicable, please contact Vanessa Manuel at 919-791-
4255.
Sincerely,
ickolich, L.G.. Assistant Supervisor
Water Quality Regional Supervisor
Raleigh Regional Office
Attachment(s): Collection System Inspection Report
Cc: RR0!SWP Files
Laserfiche
Page 3 of 3

Compliance Inspection Report
Permit: WQCSDO129 Effective: 03101IM0 Expiration: Owner; Aqua North Carolina Inc
SOC: Effective: Expiration: Facility: Barclay Downs Collection System
County: Wake
Region: Raleigh
Contact Person: Joseph R. Pearce Title: Director of Operations Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Certification: Phone:
Inspection Date: 07/16/2019 Entry Time; 09 51AM Exit Time; 11:3t1AM
Primary Inspector. Vanessa E Manuel !/Y/s _ - 0 Phone; 948.89,-6492-
Secondary Inspector(s): V I %/ 9- 1,9,/- 12 S'3-
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compi ant Not Compliant
Question Areas:
Miscellaneous questions 0 General Grease Control
Spills/Response Plan E Inspections Pump Stations
(See attachment summary)
Page 1 of 5

Permit: WQCSDO129 owner-Facility:Aqua North Carolina Inc
Inspection Date: 07116/2019 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary.
See attached inspection report.
Page 2 of 5

Permit! WQCSDo•29 Owner -Facility: Aqua North Carol na Inc
Inspection Date: g7116l2019 Inspection Typo. Collection System Inspect Non Sampling Beason for Visit: Routine
General
Yes No NA NE
# Is this system a satellite system?
■ ❑ ❑
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
■ D El El
Does the map include:
Pipe sizes
.
Pipe materials (PVC, DIP, etc)
■ El ❑
Pipe location
■ ❑
# Flow direction
■
# Approximate pipe age
■
# Pump station ID, location and capacity
■
# Force main air release valve location & type
.
# Location of satellite connections
■ El
Are system maintenance records maintained?
1:1 El
Comment
Grease Control
Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution? M ❑
# Are other types of education tools used like websites, booths, special meetings. etc? M❑
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement? El El.
11
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspectionslrecords review?
Is action taken against violators? El 0 F1 El
Comment:
Spills and Response Action Plan
Yes No NA NE
# Is system free of known points of bypass?
.
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
.
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
El❑ 0 ❑
Are all spills or sewer related issueslcomplainls documented?
❑ ■
# Are there repeated overflowstproblems (2 or more in 12 months) at same location?
❑ 11 M ❑
# If Yes, is there a corrective action plan?
.
Is a Spill Response Action Plan available?
■
Is a Spill Response Action Plan available for all personnel?
0❑ 0
Rage 3 of 5

Permit WCICSDO129 owner - Facility.Aqua North Carolina'=
Inspection Date: 07/16/2019 Inspection Type: Collection System hspeet Non Sarnpl'ng Reason for Visit Routine
Does the plan include
# 24-hour contact numbers Cl ❑ ❑ M
# Response time ❑ ❑ ❑ M
# Equipment list and spare parts inventory ❑ ❑ ❑ 0
# Access to cleaning equipment ❑ ❑ ❑ M
# Access to construction crews, contractors, and/or engineers ❑ ❑ ❑ M
# Source of emergency funds ❑ El ❑ 0
# Site sanitation and cleanup materials ❑ El ❑
# Post-overllowlspill assessment ❑ ❑ ❑ M
Comment: A Spill Res onse Plan was not available for review during the inspection. The on -site
representative, Peter Rhodes said he would send a copy to the Division.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? 0 ❑ ❑ ❑
Is the annual inspection documented? 0 ❑ ❑ ❑
# Does the system have any high -priority linesllocations? ❑ M ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ 0 ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ M ❑
Comment.
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected,
Barclay Downs #t
Barclay Downs #2
# Number of duplex or larger pump stations in system
2
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
o
How many pumplvacuum stations have -
# A two-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
2
For pump stations inspected:
Are they secure with restricted access?
Were they'free of by-pass structures/pipes?
❑ ❑
Wefe wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑ ❑ ❑
Page 4 of 5

Permit: WOCS00129 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 07/16/2019 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit: Routine
Is the telemetry system functional?
■ ❑ El ❑
Is a 24-hour notification sign posted ?
■ ❑ ❑ El
Does the sign include:
Owner Name?
■ 11 ❑
Pump station identifier?
■ ❑ ❑
# Address?
■1:1 El
Instructions for notification?
■ ❑ 11
24-hour emergency contact numbers?
■ ❑ ❑ ri
Are audio and visual alarms present?
■ ❑ ❑
Are audio and visual alarms operable?
. ❑ ❑
# Is there a backup generator or bypass pump connected?
❑ ❑
If tested during inspection, did it function property?
❑ ❑ ■ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
.
# If Yes, is there a distribution plan?
11 El ❑ ■
If Yes, what resources (Unils/Sta{flVehiclesletc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
■ Cl
Inspecting and lubricating pumps and other equipment?
0 El El M
Inspecting alarms, telemetry and auxiliary equipment?
Comment: The pump station name identification was not included on the sign at the
pump station located
behind 109 Wellington Drive. Theoperators informed the inspector this r)umD station is identified
as Barclay Downs #1. Theo erators stated they will add the DUM13 station name to the sign.
Page 5 of 5