WQ0030088_NOV-2019-PC-0201_20190318

Compliance Inspection Report
Permit: WQ0030088 Effective: 07/18/17 Expiration: 06/30/22 Owner: Old North State Water Company LLC
SOC: Effective: Expiration: Facility: Majestic Oaks WWTP
County: Pender Majestic Oaks Dr
Region: Wilmington
Hampstead NC 28443
Contact Person: Michael J Myers Title: Phone: [phone]
Directions to Facility:
System Classifications: WW3•,
Primary ORC: Donald Allen Feller Certification: 993428 Phone: [phone]
Secondary ORC(s):
On-Site Representative(s):
On-site representative Donald A Feller 910-515-9397
Related Permits:
WQCSD0529 Old North State Water Company LLC-Majestic Oaks Deemed Collection
System
Inspection Date: 03/06/2019 Entry Time: 09:30AM Exit Time: 11:OOAM
Primary Inspector: Helen I Perez Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: High Rate Infiltration
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Treatment Flow Measurement-Effluent Treatment Flow Measurement-Influent Miscellaneous Questions
Treatment Flow Measurement-Water Treatment Treatment Barscreen
Use Records
Treatment Filters Record Keeping Treatment Activated Sludge
Treatment Sludge Storage/Treatment Treatment Clarifiers Treatment Disinfection
End Use-Infiltration Treatment Flow Measurement Treatment Return pumps
Standby Power Coastal Requirements
(See attachment summary)
Page 1 of 7

Permit: WQ0030088 Owner-Facility:Old North State Water Company LLC
Inspection Date: 03/06/2019 Inspection Type:Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
A routine compliance inspection of Majestic Oaks WWTF was conducted on 03-06-2019.The purpose of the evaluation was
to verify that the facility is operating in compliance with the conditions and limitations specified in Permit WQ0030088. Don
Feller, ORC,was present during the inspection. Don is a contract operator from Envirolink and has been ORC since the
summer of 2018.
Currently,the facility is treating an average of 30,000gpd of the 59,720gpd permitted flow. Effluent disposal consists of two
high-rate infiltration basins, Basin#1 located on site of the treatment plant and Basin#2, located down the street in the
neighborhood of Majestic Oaks. Operator and maintenance logs were well organized and detailed.The effluent flow meter
was calibrated on 5-10-18 and the turbimeter and infiltration basin flow meters were calibrated on 4-20-18.
Since the end of 2017,the facility has had numerous monitoring violations, especially with Total Nitrogen and Total
Suspended Solids. I recommended to the ORC to call Tom Tharrington,the Wilmington Regional Office,Wastewater
Consultant for technical assistance. Don called and had a technical assistance visit from Tom 2 days after this inspection
and another visit is scheduled.
The following non-compliance issues were observed during the compliance evaluation.A Notice of Violation/Notice of Intent
will be issued:
1. Freeboard in Basin#2 was less than 2 feet.The waste level was at the very top of the berm wall in some locations and
erosion of the inside of the embankment was observed.According to permit section 111.9,freeboard shall not be less than two
feet at any time.
2.Well established trees and shrubs were growing on the inside embankment of Basin#2. Lack of maintenance of this
basin has been mentioned in the 2015 and 2017 inspection reports. According to permit section 111.11,trees, shrubs and
other woody vegetation shall not be allowed to grow on the earthen dikes or embankments; and section 111.1,the facilities
shall be properly maintained and operated at all times.
3.There were no freeboard gauges in the infiltration basins or the 5-day upset pond.According to permit section 111.10,
gauges to monitor waste levels in the infiltration basins and 5-day upset pond shall be provided.
4.The floor grating around the splitter box/bar screen area was in an advance state of corrosion causing a safety hazard.
According to permit section 111.1,the facilities shall be properly maintained and operated at all times.
Page 2 of 7

Permit: WQ0030088 Owner-Facility:Old North State Water Company LLC
Inspection Date: 03/06/2019 Inspection Type:Compliance Evaluation Reason for Visit: Routine
Type Yes No NA NE
Single Family Spray, LR ❑
Activated Sludge Spray, LR ❑
Lagoon Spray, LR ❑
Activated Sludge Spray, HR ❑
Activated Sludge Drip,LR ❑
Reuse(Quality) ❑
Recycle/Reuse ❑
Single Family Drip ❑
Infiltration System
Treatment Yes No NA NE
Are Treatment facilities consistent with those outlined in the current permit? 0 ❑ ❑ ❑
Do all treatment units appear to be operational?(if no,note below.) ❑ 0 ❑ ❑
Comment: The UV system has not been used, at least since the new ORC started last summer.
Treatment Flow Measurement-Influent
Yes No NA NE
Is flowmeter calibrated annually? ❑ ❑ ❑
Is flowmeter operating properly? ❑ ❑ ❑
Does flowmeter monitor continuously? ❑ ❑ ❑
Does flowmeter record flow? ❑ ❑ ❑
Does flowmeter appear to monitor accurately? ❑ ❑ 0 ❑
Comment:
Treatment Flow Measurement-Water Use Records Yes No NA NE
Is water use metered? ❑ ❑ ❑
Are the daily average values properly calculated? ❑ ❑ 0 ❑
Comment:
Treatment Flow Measurement-Effluent Yes No NA NE
Is flowmeter calibrated annually? ❑ ❑ ❑
Is flowmeter operating properly? ❑ ❑ ❑
Does flowmeter monitor continuously? ❑ ❑ ❑
Does flowmeter record flow? ❑ ❑ ❑
Does flowmeter appear to monitor accurately? 0 ❑ ❑ ❑
Comment: The effluent flowmeter was calibrated on 5-10-2018 by Delta Systems.
Standby Power
Yes No NA NE
Is automatically activated standby power available? 0 ❑ ❑ ❑
Page 3 of 7

Permit: WQ0030088 Owner-Facility:Old North State Water Company LLC
Inspection Date: 03/06/2019 Inspection Type:Compliance Evaluation Reason for Visit: Routine
Is generator tested weekly by interrupting primary power source? 0 ❑ ❑ ❑
Is generator operable? ❑ 0 ❑ ❑
Does generator have adequate fuel? ❑ ❑ ❑
Comment: Generator was automatically activated when power was interrupted but stopped operating within
a minute. Contractor was called and arrived to investigate and fix the issue durinq the
inspection. Generator is tested automatically every Monday and tested underload once every two
weeks.
Treatment Barscreen Yes No NA NE
Is it free of excessive debris? 0 ❑ ❑ ❑
Is disposal of screenings in compliance? ❑ ❑ ❑
Are the bars spaced properly? ❑ ❑ ❑
Is the unit in good condition? ❑ ❑ ❑
Comment: Manuel barscreen is cleaned once a week. The floor-grating around the bar screen and splitter
box is rusted and in very poor condition creating a safety hazard.
Treatment Activated Sludqe Yes No NA NE
Is the aeration mechanism operable? ❑ ❑ ❑
Is the aeration basin thoroughly mixed? ❑ ❑ ❑
Is the aeration equipment easily accessed? ❑ ❑ ❑
Is Dissolved Oxygen adequate? ❑ ❑ ❑
Are Settleometer results acceptable? ❑ ❑ ❑
Is activated sludge an acceptable color? 0 ❑ ❑ ❑
Comment: Process control consists of settleometer test and colorimetric test for nitrate/nitrite.
Treatment Clarifiers Yes No NA NE
Are the weirs level? ❑ ❑ ❑
Are the weirs free of solids and algae? ❑ ❑ ❑
Is the scum removal system operational? ❑ ❑ ❑
Is the scum removal system accessible? ❑ ❑ ❑
Is the sludge blanket at an acceptable level? ❑ ❑ ❑
Is the effluent from the clarifier free of excessive solids? 0 ❑ ❑ ❑
Comment: No comment.
Treatment Return pumps Yes No NA NE
Are they in place? 0 ❑ ❑ ❑
Are they operational? 0 ❑ ❑ ❑
Comment: No comment.
Treatment Filters Yes No NA NE
Is the filter media present? 0 ❑ ❑ ❑
Page 4 of 7

Permit: WQ0030088 Owner-Facility:Old North State Water Company LLC
Inspection Date: 03/06/2019 Inspection Type:Compliance Evaluation Reason for Visit: Routine
Is the filter media the correct size and type? ❑ ❑ ❑
Is the air scour operational? ❑ ❑ ❑
Is the scouring acceptable? ❑ ❑ ❑
Is the clear well free of excessive solids? ❑ ❑ ❑
Is the mud well free of excessive solids and filter media? ❑ ❑ ❑
Does backwashing frequency appear adequate? 0 ❑ ❑ ❑
Comment: Filters are backwashed manually once a day. Some solids observed in the clear well.
Treatment Sludge Storage/Treatment Yes No NA NE
Is the aeration operational? ❑ ❑ ❑
Is the aeration pattern even? ❑ ❑ ❑
If required,are Sanitary"Ts"present in tankage? ❑ ❑ 0 ❑
Comment: Currently, digester solids are removed every 6-8 weeks by Lewis Farms.
Treatment Disinfection Yes No NA NE
Is the system working? ❑ ❑ ❑
Do the fecal coliform results indicate proper disinfection? ❑ ❑ ❑
Is there adequate detention time(-30 minutes)? ❑ ❑ ❑
Is the system properly maintained? ❑ ❑ ❑
If gas,does the cylinder storage appear safe? ❑ ❑ ❑
Is the fan in the chlorine feed room and storage area operable? ❑ ❑ ❑
Is the chlorinator accessible? ❑ ❑ ❑
If tablets,are tablets present? ❑ ❑ ❑
Are the tablets the proper size and type? ❑ ❑ ❑
Is contact chamber free of sludge,solids,and growth? ❑ ❑ ❑
If UV,are extra UV bulbs available? ❑ ❑ 0 ❑
If UV, is the UV intensity adequate? ❑ ❑ ❑
#Is it a dual feed system? ❑ ❑ ❑
Does the Stationary Source have more than 2500 Ibs of Chlorine(CAS No.7782-50-5)? ❑ ❑ ❑
If yes,then is there a Risk Management Plan on site? ❑ ❑ ❑
If yes,then what is the EPA twelve digit ID Number?(1 000 )
If yes,then when was the RMP last updated?
Comment: The UV system is on and effluent passes through but there is zero intensity. The system has not
been used for disinfection at least since the current ORC started last summer. The ORC uses
the two backup tablet chlorinators for disinfection.
Record Keeping Yes No NA NE
Is a copy of current permit available? 0 ❑ ❑ ❑
Are monitoring reports present: NDMR? 0 ❑ ❑ ❑
Page 5 of 7

Permit: WQ0030088 Owner-Facility:Old North State Water Company LLC
Inspection Date: 03/06/2019 Inspection Type:Compliance Evaluation Reason for Visit: Routine
NDAR? ❑ ❑ ❑
Are flow rates less than of permitted flow? ❑ ❑ ❑
Are flow rates less than of permitted flow? ❑ ❑ ❑
Are application rates adhered to? ❑ ❑ ❑
Is GW monitoring being conducted,if required(GW-59s submitted)? ❑ ❑ 0 ❑
Are all samples analyzed for all required parameters? ❑ ❑ ❑
Are there any 2L GW quality violations? ❑ ❑ ❑
Is GW-59A certification form completed for facility? ❑ ❑ ❑
Is effluent sampled for same parameters as GW? ❑ ❑ ❑
Do effluent concentrations exceed GW standards? ❑ ❑ ❑
Are annual soil reports available? ❑ ❑ ❑
#Are PAN records required? ❑ ❑ ❑
#Did last soil report indicate a need for lime? ❑ ❑ ❑
If so,has it been applied? ❑ ❑ ❑
Are operational logs present? ❑ ❑ ❑
Are lab sheets available for review? ❑ ❑ ❑
Do lab sheets support data reported on NDMR? ❑ ❑ ❑
Do lab sheets support data reported on GW-59s? ❑ ❑ ❑
Are Operational and Maintenance records present? ❑ ❑ ❑
Were Operational and Maintenance records complete? ❑ ❑ ❑
Has permittee been free of public complaints in last 12 months? ❑ ❑ ❑
Is a copy of the SOC readily available? ❑ ❑ ❑
No treatment units bypassed since last inspection? 0 ❑ ❑ ❑
Comment: Operator and maintenance log was detailed and complete. Monitoring reports and lab data
reports can be accessed on ORC's computer. Since 2017, there have been six violations where
effluent concentrations exceeded GW standards and two violations in the goundwater lowering
system effluent for infiltration basin#1.
End Use-Infiltration Yes No NA NE
#Is the application High Rate or Low Rate? High Rate
Are buffers maintained? ❑ ❑ ❑
Are any supply wells within the CB? ❑ ❑ ❑
Are any supply wells within 250' of the CB? ❑ ❑ ❑
Is municipal water available in the area? ❑ ❑ ❑
Are GW monitoring wells required? ❑ ❑ ❑
Are GW monitoring wells located properly w/respect to RIB and CB? ❑ ❑ ❑
Are GW monitoring wells properly constructed,including screened interval? ❑ ❑ ❑
Is a usable green area maintained? 0 ❑ ❑ ❑
Page 6 of 7

Permit: WQ0030088 Owner-Facility:Old North State Water Company LLC
Inspection Date: 03/06/2019 Inspection Type:Compliance Evaluation Reason for Visit: Routine
Is the disposal site acceptable? ❑ 0 ❑ ❑
Is the distribution equipment acceptable? 0 ❑ ❑ ❑
Is the disposal site free of ponding? ❑ ❑ 0 ❑
Is the disposal site free of breakout? 0 ❑ ❑ ❑
Are the disposal sites free of solids,algae,etc.? ❑ ❑ ❑
Do the records show that the fields are properly maintained? ❑ ❑ ❑
Are the disposal sites free of vegetation? ❑ ❑ ❑
Do any surface water features appear to be adversely impacted by GW discharge? ❑ ❑ ❑
No chemicals or rototiller used to eliminate vegetation,solids,algae,etc.? 0 ❑ ❑ ❑
Comment: The gauge to monitor waste levels in the 5-day upset pond was knocked down during Hurricane
Florence and has not been replaced. There are no required gauges in the two infiltration basins.
There were many trees and shrubs growing on the earthen embankment of basin #2, located off
site in the neighborhood. The waste level of Basin #2 was at the top of the embankment in some
areas. Erosion of the inside wall of the embankment was observed that further weakens the
berm. These issues in Basin #2 are a big concern, considering the location and the berm wall is
above grade by—5-6 feet. There was no knowledge of removal of any deposited materials that
could impede the infiltration process for Basin#2.
Coastal Requirements Yes No NA NE
Are essential treatment units provided in duplicate? ❑ ❑ ❑
Is an adequately sized aerated equalization basin present? ❑ ❑ ❑
If so, is it operable? ❑ ❑ ❑
If present,are diffusers cleaned regularly? ❑ ❑ ❑
Is the equalization capacity adequate? 0 ❑ ❑ ❑
Comment: There was excessive grease built up in the corners of the EQ basin, including the corner where
the high level floats were located. The high level visual and audio alarms were operational when
float was pulled during the inspection, however, the grease should be removed as to not become
an issue with the operation of the floats.
Page 7 of 7

DocuSign Envelope ID:9C9E43C4-47F3-4581-A3A3-E2C564CE128F
ROY COOPER
c�crrlc+r -
A ICHAEL S.PECAN
Secretary QLUAM
LINDA CULPEPPER NORTH CAROL INA
ail(letor Environmental Quality
Certified Mail # 7017 0190 0000 9534 2727
Return Receipt Reauested
March 18, 2019
Michael J Myers
Old North State Water Company LLC
4700 Homewood Ct
Suite 108
Raleigh, NC 27609
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2019-PC-0201
Permit No. WQ0030088
Majestic Oaks WWTP
Pender County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Majestic Oaks WWTP on March
6, 2019. This inspection was conducted to verify that the facility is operating in compliance with the conditions
and limitations specified in Non-discharge Permit No. WQ0030088. A summary of the findings and comments
noted during the inspection are provided in the enclosed copy of the inspection report.
The Compliance Evaluation inspection was conducted by Division of Water Resources staff from the Wilmington
Regional Office. The following violation(s) were noted during the inspection:
Inspection Area Description of Violation
Treatment Barscreen Floor grating around splitter box/barscreen was in an advanced state of corrosion causing
a safety hazard.
End Use-Infiltration Freeboard in Basin #2 was less than 2 feet.
End Use-Infiltration No freeboard gauges in the infiltration basins or the 5-day upset pond.
End Use-Infiltration Well established trees and shrubs were growing on the inside of embankment of Basin #2.
NorthCaroLngDepsrtraentofEnvironmeatedQua?ity I Diuisionof Water Resources
Wilmington Reg•3rLa-Dffire 1 127 Ca rd5aai D rive Exten son 11451rn;ngton, NorthCaro-ms28405
"•• 910-796-7215

DocuSign Envelope ID:9C9E43C4-47F3-4581-A3A3-E2C564CE128F
A Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute (G.S.) 143-215.1 and the facility's Non-discharge Permit. Pursuant to G.S. 143-215.6A, a civil penalty of
not more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or
fails to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.
If you wish to provide additional information regarding the noted violation, request technical assistance, or discuss
overall compliance please respond in writing within ten (10) business day after receipt of this Notice. A review of
your response will be considered along with any additional information provided. You will then be notified of any
civil penalties that may be assessed regarding the violations. If no response is received in this Office
within the 10-day period, a civil penalty assessment may be prepared.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law. If the violations are of a continuing nature, not related to operation and/or maintenance problems, and
you anticipate remedial construction activities, then you may wish to consider applying for a Special Order by
Consent.
If you should have any questions, please do not hesitate to contact Helen Perez with the Water Quality
Regional Operations Section in the Wilmington Regional Office at 910-796-7215.
Sincerely,
DocuSigned by:
E3ABA14AC7DC434—
Morella Sanchez-King, Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: Uploaded to Laserfiche
Don Feller— electronic copy
NorthC'$roi;rea,Department cif Environ mental Qua:ky rraf Water Resources
W11rn;rkgtarr Reg•3rLa-Ofrce 1 127 Cardona;Drive Extens-3ir I Wi!wrtgton, North Caro--r..a23405
�5z,:.. ti... K0-796-7215