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North Carolina Department of Environmental Quality | Division of Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500
Certified Mail # 7017 2620 0000 9759 6043
Return Receipt Requested
October 10, 2018
Jerry West
Highlands Cove Property Owner's Association Inc
705 Highlands Cove Box C
Highlands, NC 28741
SUBJECT: Compliance Inspection Report
Follow-Up to 2017 Inspection
Highlands Cove WWTP
Non-discharge Permit No. WQ0017530
Jackson County
Dear Permittee:
The North Carolina Division of Water Resources conducted a follow-up inspection of the Highlands Cove
WWTP on 9/20/2018. This inspection was conducted to verify that the facility is operating in compliance
with the conditions and limitations specified in Non-discharge Permit No. WQ0017530. The findings and
comments noted during this inspection are provided in the enclosed copy of the inspection report
entitled "Compliance Inspection Report".
Please respond in writing to this office within 10 days of your receipt of this letter regarding your plans
or measures to be taken to address the following issues:
1. Verify the 2016 Flow Reduction Request was submitted.
2. Verify request for new Compliance Boundary for water supply wells.
North Carolina Department of Environmental Quality | Division of Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500
If you should have any questions, please do not hesitate to contact me at 828-296-4500 or via email at
bev.price@ncdenr.gov.
Sincerely,
Beverly Price, Senior Specialist
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS: Inspection Report
Ec: Mark Teague, Environmental Inc.
WQS ARO Server
LF
G:\WR\WQ\Jackson\Wastewater\Non-discharge\Highlands Cove, LLC\Inspections\September 20, 2018 CEI Follow Up\20181010_WQ0017530_CEI
Follow Up.rtf
Compliance Inspection Report
Permit:WQ0017530 Effective:02/03/15 Expiration:01/31/20 Owner :Highlands Cove Property Owner's Association
Inc
SOC:
Contact Person:
Region:
County:
Directions to Facility:
Jackson
Asheville
Jerry West
Effective:Expiration:Facility:Highlands Cove WWTP
2160 Highlands Cove Dr
Highlands NC 28741
Title:Phone:828-526-3284Director of Operations
From Cashiers intersection of Hwy. 64 and Hwy. 107: Travel west on Hwy. 64 for approximately three miles. Highlands Cove is
located on the right, wait at guard house for ORC.
Mark Fredrick Teague 10920 828-293-9396
Secondary ORC(s):
828-293-9396Phone:1000267Certification:Dale Howard WikePrimary ORC:
SI,WW2,System Classifications:
24 hour contact name Mark Teague 828-586-5588
On-site representative Dale Howard Wike 828-293-9396
On-site representative Jerry West 828-526-3284
On-site representative Mark F Teague 828-586-5588
On-Site Representative(s):
Related Permits:
Secondary Inspector(s):
Primary Inspector:
Inspection Date:Exit Time:Entry Time:
Phone:
09/20/2018 11:00AM 11:40AM
Beverly Price 828-296-4500
Facility Status:
Permit Inspection Type:
Reason for Inspection:Inspection Type:
Not CompliantCompliant
Follow-up
Reclaimed Water
Compliance Evaluation
Question Areas:
Miscellaneous Questions Treatment Treatment Filters
Treatment Disinfection
(See attachment summary)
Page:1
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQ0017530
09/20/2018 Compliance Evaluation
Highlands Cove Property Owner's Association Inc
Follow-up
Inspection Summary:
The inspection was conducted by Beverly Price of the Asheville Regional Office. Jerry West, Jason Hopfinger, Mark Teague
and Dale Wike assisted with the inspection.
The following items noted in the previous inspection and Notice of Violation have been addressed:
1. The Operation & Maintenance Plan has been updated. It is recommended that specific safety requirements for operators
be added.
2. The nozzles in the tertiary filter underdrain have been replaced.
3. Safety Concern: The grates over the influent to the WWTP and the right-side train aeration basin have been replaced or
painted to control rust.
4. An exterior elbow pipe (pvc) located between the tertiary filter basin and the right-side train clarifier has been replaced.
5. An exterior elbow pipe (steel) located at the influent splitter box on the left-side train of the WWTP has been painted.
6. The racks used to hold UV bulbs in place have been pulled. The contract operator is actively looking for replacement
racks.
In February/March 2016, Highlands Cove inquired about adding flow to the WWTP. The request was reviewed by the
Asheville Regional Office and Nathaniel Thornburg. It was determined that the facility would be able to handle the additional
flow. A flow reduction request was to be submitted to the PERCS Unit in Raleigh. Please verify that the flow reduction
request was submitted.
In addition, the most current facility site map includes re-drawn Compliance Boundaries (CB) around water supply wells. A
request should be submitted to show the change in the CB. The request should be submitted by someone with signature
authority to the Non-Discharge Permitting Unit.
Page:2
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQ0017530
09/20/2018 Compliance Evaluation
Highlands Cove Property Owner's Association Inc
Follow-up
Type Yes No NA NE
Activated Sludge Drip, LR
Lagoon Spray, LR
Single Family Spray, LR
Infiltration System
Activated Sludge Spray, LR
Recycle/Reuse
Single Family Drip
Activated Sludge Spray, HR
Reuse (Quality)
Treatment Yes No NA NE
Are Treatment facilities consistent with those outlined in the current permit?
Do all treatment units appear to be operational? (if no, note below.)
The UV rack system will be replaced. The contract operator is actively seeking an alternative for
the current system.
Comment:
Treatment Filters Yes No NA NE
Is the filter media present?
Is the filter media the correct size and type?
Is the air scour operational?
Is the scouring acceptable?
Is the clear well free of excessive solids?
Is the mud well free of excessive solids and filter media?
Does backwashing frequency appear adequate?
The underdrain has been rebuilt.
New diffusers have been installed.
Media has been replaced.
Comment:
Treatment Disinfection Yes No NA NE
Is the system working?
Do the fecal coliform results indicate proper disinfection?
Is there adequate detention time (>=30 minutes)?
Is the system properly maintained?
If gas, does the cylinder storage appear safe?
Is the fan in the chlorine feed room and storage area operable?
Is the chlorinator accessible?
If tablets, are tablets present?
Page:3
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQ0017530
09/20/2018 Compliance Evaluation
Highlands Cove Property Owner's Association Inc
Follow-up
Are the tablets the proper size and type?
Is contact chamber free of sludge, solids, and growth?
If UV, are extra UV bulbs available?
If UV, is the UV intensity adequate?
# Is it a dual feed system?
Does the Stationary Source have more than 2500 lbs of Chlorine (CAS No. 7782-50-5)?
If yes, then is there a Risk Management Plan on site?
If yes, then what is the EPA twelve digit ID Number? (1000-____-____)
If yes, then when was the RMP last updated?
The UV panel is operational. The contract operator is actively looking for repalcement racks for
the UV system.
Chlorine will continue to be used for disinfection until new UV racks are installed.
Comment:
Page:4