WQCS00225_Compliance Evaluation Inspection_20180827

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ROY COOPER
s
Goi-eruo
MICHAEL S.REGAN
Water Resources LINDA CULPEPPER
Environmental Quality
Intel mi Director
August 27, 2018 RECEIVED/DENRIDWR
Lorenzo Carmon, Town Administrator AUG 3 0, 2018
Town of Pinetops
101 East Hamlet Street Water Resources
Pinetops, NC 27864 Permitting Section
Subject: Compliance Evaluation Inspection
Town of Pinetops Wastewater Collection System
Permit Number WQCS00225
Edgecombe County
Dear Mr. Carmon:
Mitch Hayes of the Raleigh Regional Office conducted the subject inspection on August 20, 2018.
The assistance of Phil Webb, Operator in Responsible Charge (ORC) with this inspection was
greatly appreciated. Below is a list of findings developed from the inspection and review of the
permit.
1. The subject collection system was reclassified from a CS-2 system to a CS-1 system
effective March 01, 2018. The subject permit was reissued, became effective May 01,
2018 and will expire April 30, 2026. There were no significant changes made to the permit.
2. A map of the collection system is maintained; however, it does not include line size, flow
direction, or type of pipe material.
3. Education materials on proper grease disposal are sent to customers twice a year.
Information on proper grease disposal is also available on the web. Food establishments
are inspected throughout the year. There have been no enforcements for'the past year.
4. The Capital Improvement Program was updated October 09, 2017 and includes projects
for fiscal years 2016 through 2025. Known deficiencies have been identified and are
prioritized by importance. Currently, the CIP does not list any projects for the collection
system.
5. Work orders, complaints, repairs made to equipment, line cleaning, right of way
maintenance, high priority line inspection, SSO's, pump station maintenance ,are
maintained in separate log books. Log books are reviewed weekly.
6. According to the permit, the amount of gravity sewer in the collection system is 11.3 miles
or 59,664 feet. A review of the records indicates that 10% of gravity line have been cleaned
for the fiscal year July 2017 through July 2018.
7. There are two pump stations in the collection system. Both stations have restricted access,
contact information signage, audible /visual alarms, SCADA, and on-site generators with
manual start and transfer switches. Audible / visual alarms functioned at both pump
-:::"--"Nothi!rg Compares-4-4-A.,
Division of Vv'atet Resources, Raleigh Regional Office, Water Quality Operations Section http://portal.ncdenr.otg/web/wd/aps
1628 Mail Service Center,Raleigh,NC 27699-1628 Phone.[phone]
Location:3800 Barlett Drive,Raleigh,NC 27609 Fax [phone]

stations when the high-water float was lifted SCADA reported a high wet well. Pumps at
both pump stations activated when their respective floats were lifted. SCADA reported a
high wet well. The generators started and operated under load when power was turned
off to the pump station and the generators were manually started. SCADA reported a
power outage.
8. Three aerial lines were inspected. Two lines cross a ditch and have no supports. There
was no bank erosion. The third aerial line was approximately 100 feet long and had
concrete piers along its length. All piers appeared leveled with no erosion around the base
of the piers. �_y __ ______V _
9. The West Wood right-of-way was inspected. Three manholes were inspected. All
manholes were solid with no crumbling. Flow in all three manholes were unobstructed with
no grease or debris. The right-of-way was well maintained with no sinkholes or
depressions noted.
I would like to thank Phil Webb for his time and assistance with this inspection. If you have any
questions concerning the inspection or this letter please contact Mitch Hayes at 919.791.4261 or
at mitch.hayes cr,ncdenr.gov ,------�
Sincc .
0 a.,n'/-y1/4-- 77-7
Danny Smith, Regional Supervisor
Water Quality Regional Operations Section
Raleigh Regional Office
Division of Water Resources, NC DEQ
cc: Permit files, Central files
PERCS Unit

Compliance Inspection Report
Permit. WQCS00225 Effective: 05/01/18 Expiration: 04/30/26 Owner: Town of Pinetops
SOC: Effective: Expiration: Facility: Pinetops Collection System
County: Edgecombe PO Drawer C
Region: Raleigh
Pinetops NC 27864
Contact Person: Phil 0 Webb Title. Utility Director Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Primary ORC: Phil 0 Webb Certification: 15352 Phone: [phone]
Secondary ORC(s):
On-Site Representative(s):
24 hour contact name Lorenzo Carmon 252-827-4435
On-site representative Phil 0 Webb 252-827-4435
Related Permits:
NC0020435 Town of Pinetops-Pinetops WWTP
Inspection Date: 08/20/2018 Entry Time: 10 30AM Exit Time: 12 30PM
byPrimary Inspector: Mitchell S Hayes ��aa (,� , e./ £2 22_, zoi 0 Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type• Collection system management and operation
Facility Status: I Compliant El Not Compliant
Question Areas:
s Miscellaneous Questions NIPerformance Standards Atl Operation&Maint Reqmts
® Records g Monitoring&Rpting Reqmts [2 Inspections
1 Pump Station ET Manhole , Lines
(See attachment summary)
Page 1

Permit: WQCS00225 Owner-Facility.Town of Pinetops
Inspection Date. 08/20/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary
The subject collection system was reclassified from a CS-2 system to a CS-1 system effective March 01, 2018 The subject
_ _ permit was reissued, became effective May 01, 2018 and will expire April 30, 2026 There were no significant changes made
to the permit
A map of the collection system is maintained however it does not include line size, flow direction, or type of pipe material
Education materials on proper grease disposal are sent to customers twice a year Information on proper grease disposal is
also available on the web Food establishments are inspected throughout the year There have been no enforcements for the
past year
The Capital Improvement Program was updated October 09, 2017 and includes projects for fiscal years 2016 through 2025.
Known deficiencies have been identified and are prioritized by importance. Currently, the CIP does not list any projects for
the collection system
Work orders, complaints, repairs made to equipment, line cleaning, right of way maintenance, high priority line inspection,
SSO's, pump station maintenance are maintained in separate log books Log books are reviewed weekly
According to the permit, the amount of gravity sewer in the collection system is 11 3 miles or 59,664 feet.A review of the
records indicates that 10% of gravity line have been cleaned for the'fiscal year July 2017 through July 2018.
There are two pump stations in the collection system Both stations have restricted access, contact information signage,
audible/visual alarms, SCADA, and on-site generators with manual start and transfer switches Audible/visual alarms
functioned at both pump stations when the high-water float was lifted SCADA reported a high wet well Pumps at both pump
stations activated when their respective floats were lifted SCADA reported a high wet well.The generators started and
operated under load when power was turned off to the pump station and the generators were manually started SCADA
reported a power outage
Three aerial lines were inspected Two lines crosses a ditch and have no supports.There was no bank erosion The third
aerial line was approximately 100 feet long and had concrete piers along its length All piers appeared leveled with no
erosion around the base of the piers. . -
The West Wood right-of-way was inspected.Three manholes were inspected All manholes were solid with no crumbling
Flow in all three manholes were unobstructed with no grease or debris The right-of-way was well maintained with no
sinkholes or depressions noted
Page. '2

•
Permit: WQCS00225 Owner-Facility Town of Pinetops
Inspection Date. 08/20/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? El El El ❑
What educational tools are used'?
Educational flyers on proper grease disposal
Is Sewer Use Ordinance/Legal Authority available'? El El El
Does it appear that the Sewer Use Ordinance is enforced'? El El ❑
Is Grease Trap Ordinance available'? tF, El El El
Is Septic Tank Ordinance available(as applicable, i.e annexation) El El El
List enforcement actions by permittee, if any, in the last 12 months
None
Has an acceptable Capital Improvement Plan(CIP)been implemented'? I El El El
Does CIP address short term needs and long term\"master plan\"concepts'? gl El El El
Does CIP cover three to five year period'? ❑ ❑ 0
Does CIP include Goal Statement'? ❑ ❑ El
Does CIP include description of project area'? El El El
Does CIP include description of existing facilities'? El ❑ ❑
Does CIP include known deficiencies'? in ❑ El El
Does CIP include forecasted future needs'? " El El ❑
Is CIP designated only for wastewater collection and treatment? ❑ EZI ❑ El
Approximate capital improvement budget for collection system'?
Total annual revenue for wastewater collection and treatment'?
CIP Comments
Currently there are no monies allocated for the collection system.
Is system free of known points of bypass'? PI 0 El El
If no,describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations'? ❑ El El
#Does the sign include'
Instructions for notification'? E 0 ❑ El
Pump station identifier'? Es 1,1, El ❑ ❑
24-hour contact numbers 0 ❑ El
If no,list deficient pump stations
#Do ALL pump stations have an"auto polling"feature/SCADA? 1M El ❑ ❑
Number of pump stations 2
Number of pump stations that have SCADA 2
Number of pump stations that have simple telemetry 0
Number of pump stations that have only audible and visual alarms 0
Page. 3

Permit WQCS00225 Owner-Facility:Town of Pinetops
Inspection Date• 08/20/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit: Routine
Number of pump stations that do not meet permit requirements 0
#Does the permittee have a root control program? ❑ El El
#If yes,date implemented?
Describe - - - -
Roots are removed when lines are cleaned
Comment
Inspections Yes No NA NE
Are maintenance records for sewer lines available'? ® El ❑ ❑
Are records available that document pump station inspections? ❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week'? ❑ ❑ ❑
Are non-SCADA/telemetry equipped pump stations inspected every day'? ❑ ❑ ❑
Are records available that document citizen complaints'? ❑ ❑ ❑
#Do you have a system to conduct an annual observation of entire system'? ❑ ❑ ❑
#Has there been an observation of remote areas in the last year'? ❑ ❑ ❑
Are records available that document inspections of high-priority lines'? ❑ ❑ ❑
Has there been visual inspections of high-priority lines in last six months'? ❑ ❑ ❑
Comment
Operation &Maintenance Requirements • Yes No NA NE
Are all log books available'? 4 ❑ ❑ ❑
Does supervisor review all log books on a regular basis'? ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas? El ❑ ❑ El
What is the schedule for reviewing inspection, maintenance,&operations logs and problem areas'?
weekly -
Are maintenance records for equipment available'? ❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment? 0 ❑ ❑ ❑
What is the schedule for testing emergency/standby equipment? weekly
Do pump station logs include
Inside and outside cleaning and debris removal'? El ❑ ❑ ❑
Inspecting and exercising all valves'? ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment'? 0 ❑ ❑ ❑
Inspecting alarms,telemetry and auxiliary equipment'? EU ❑ El ❑
Is there at least one spare pump for each pump station w/o pump reliability'? 0 ❑ ❑ ❑
Are maintenance records for right-of-ways available'? 0 ❑ ❑ ❑
Are right-of-ways currently accessible in the event of an emergency'? E ❑ ❑ ❑
Are system cleaning records available'? LI ❑ ❑ ❑
Has at least 10%'of system been cleaned annually'? [1 ❑ ❑ ❑
Page 4

Permit: WQCS00225 Owner-Facility:Town of Pinetops
Inspection Date• 08/20/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit Routine
What areas are scheduled for cleaning in the next 12 months'?
Grease prone areas
Is a Spill Response Action Plan available'? El El El
Does the plan include
24-hour contact numbers El El 0
Response time El 0 El
Equipment list and spare parts inventory k ; El El El
Access to cleaning equipment El 0 0
Access to construction crews, contractors,and/or engineers Li 0 El
Source of emergency funds - El 0 El
Site sanitation and cleanup materials • 0 El El
Post-overflow/spill assessment Ell El El El
Is a Spill Response Action Plan available for all personnel? El 0 0
Is the spare parts inventory adequate'? fal El 0 El
Comment
Records
Yes No NA NE
Are adequate records of all SSOs,spills and complaints available'? El 0
Are records of SSOs that are under the reportable threshold available? 6 El El El
Do spill records indicate repeated overflows(2 or more in 12 months)at same location? ® El El
If yes,is there a corrective action plan? El El El
Is a map of the system available'? El El El
Does the map include
Pipe sizes El El El
Pipe materials El 0 El
Pipe location El 0 El
Flow direction E ❑ El
Approximate pipe age ❑ El El
Number of service taps
Pump stations and capacity El El El 0
If no,what percent is complete'? 90
List any modifications and extensions that need to be added to the map
See above
#Does the permittee have a copy of their permit? El El 0
Comment
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available'? F El ElEl
Are public notices and proof of publication available'? El 0 0 El
Page. 5

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Permit. WQCS00225 Owner-Facility•Town of Pinetops
Inspection Date: 08/20/2018 Inspection Type•Collection System Inspect Non Sampling Reason for Visit: Routine
Does it include
Instructions for notification? n ❑ ❑ ❑
Pump station identifier? ❑ ❑ ❑
Emergency phone number ❑ ❑ ❑
Is public access limited? ❑ ❑ ❑
Is pump station free of overflow piping'? MEDD
Is the pump station free of signs of overflow'? —❑ ❑ ❑
Are run times comparable for multiple pumps'? yes
Comment. Generator is manual start with manual transfer switch.
BURNETTE STREET - 704
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available'? ❑ ❑ ❑
Is it accessible in all weather conditions'? ❑ ❑ ❑
#Is general housekeeping acceptable? ® ❑ ❑ ❑
Are all pumps present'? ❑ ❑ ❑
Are all pumps operable'? ❑ CI ❑
Are wet wells free of excessive debris'? anou
Are upstream manholes free of excessive debns/signs of overflow'? ❑ ❑ ❑
Are floats/controls for pumps/alarms operable? ❑ ❑ ❑
Is"auto polling"feature/SCADA present'? MOOD
Is"auto polling"feature/SCADA operational'? 41 ❑ ❑ ❑
Is simple telemetry present? ❑ RI ❑ ❑
Is simple telemetry operational'? ❑ ❑ E ❑
Are audio and visual alarms present'? MOOD
Are audio and visual alarms operable'? MEDD
Is the Pump station inspected as required'? ® ❑ ❑ ❑
Are backflow devices in place'? 0 ❑ ❑ ❑
Are backflow devices operable'? IV ❑ ❑ ❑
Are air relief valves in place'? ❑ ❑ ❑
Are air relief valves operable' ® ❑ ❑ ❑
# Is an emergency generator available'? ffi ❑ ❑ ❑
Can the emergency generator run the pumps'? ` ❑ ❑ ❑
Is the pump station equipped for quick hook-up'? ❑ =`_ ❑ ❑
Is the generator operable'? ❑ ❑ ❑
#Is fuel in tank and sufficient? 12 ❑ ❑ ❑
Page 8

r
Permit: WQCS00225 Owner-Facility:Town of Pinetops
Inspection Date: 08/20/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit Routine
Is the generator inspected according to their schedule'? LI LI [I
Is a 24-hour notification sign posted'? DEO
Does it include
Instructions for notification? tLI []
Pump station identifier'? O D D
Emergency phone number ® DEO
Is public access limited'? El El El
Is pump station free of overflow piping'? I El E LI
Is the pump station free of signs of overflow'? HEILID
Are run times comparable for multiple pumps'? yes
Comment Generator is manual start with manual transfer switch.
•
•
Page. 9