WQCS00177_Compliance Evaluation Inspection_20180627

Permit: WQCS00177
SOC:
County: Carteret
Region: Wilmington
Compliance Inspection Report
Effective: 03/26/18 Expiration: 03/01/26 owner: Town of Newport
Effective: Expiration: Facility: Newport Collection System
Contact Person: Scotty G Rollins
Directions to Facility:
System Classifications: CS2,
Primary ORC: Scotty Gerald Rollins
Secondary ORC(s):
Bernard C Hall
Gary M Foster
On -Site Representative(s):
Title: Asst. Utility Manager
Certification: 999564
998136
999545
24 hour contact name Scotty G Rollins
On-site representative Scotty G Rollins
Related Permits:
NC0021555 Town of Newport - Newport WWTP
Inspection Date: 06/27/2018 Entry Time: 10:30AM
Primary Inspector: Dean Hunkele
Secondary Inspector(s):
Phone: [phone]
Phone: [phone]
252-223-4418
252-223-4418
252-223-4418
252-223-4418
Exit Time: 02:45PM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records Monitoring & Rpting Reqmts Inspections
Pump Station
(See attachment summary)
Page: 1

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Below are some of the key findings from the report, but other comments can be found throughout the report.
1) The Town needs to adopt a more formal Capital/System Improvement Plan and ensure its being funded annually toward
its needed funding amount by the planned implementation date.
2) Need to update your FOG ordinance or implement it as adopted unless documented variances exist.
3) Overall record keepi ng/docu mentation needs improvement or kept in any manner. Should have records for any of the
questions in this report or the SSO reporting form that are applicable.
4) The Town has failed to meet its required 10% gravity system cleaning for the last 2 years by a considerable amount.
5) The Town still doesn't have a complete map of its system and is 3 years past its 10 -year grace period.
A Notice of Violation & Intent to Assess is being issued for the last 3 items.
Page: 2

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? 0 ❑ ❑ ❑
What educational tools are used?
At least an annual mailing is being done and use door hangers in trouble areas. Should add sewer facts &
education component to the Town's website and consider a booth at Town events like the Community
Festival. Having another method of distribution/education cuts mailings down to only once per year.
Is Sewer Use Ordinance/Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is Grease Trap Ordinance available? ❑ ❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation) ❑ ❑ ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑
❑ ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑
❑ ❑
Does CIP cover three to five year period?
❑ ❑ ❑
Does CIP include Goal Statement?
❑
❑ ❑
Does CIP include description of project area?
❑
❑ ❑
Does CIP include description of existing facilities?
❑
❑ ❑
Does CIP include known deficiencies?
❑
❑ ❑
Does CIP include forecasted future needs?
❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑ ❑ ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
It appears the Town doesn't have a formal CIP or at least not a current one, but it should. It needs to be
evaluated annually and adjusted accordingly as issues develop & priorities shift.
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
24-hour contact numbers
❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑
❑ ❑
Number of pump stations
9
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
9
Page: 3

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Number of pump stations that have only audible and visual alarms 0
Number of pump stations that do not meet permit requirements 0
# Does the permittee have a root control program? ❑ ❑ ❑ 0
# If yes, date implemented?
Describe:
Comment: Town's FOG ordinance viewed via website should be updated -- staff indicated the minimum
cleaning schedule was 90 days but the ordinance does not indicate a minimum; 30 days unless
otherwise approved is the most common. They also indicated that some small places use
under the sink units, but the ordinance prohibits them; perhaps should say upon approval. Town
should have a file on each location showing what they have, its location, and the required
cleaning minimum.
Inspections
Yes No NA NE
Are maintenance records for sewer lines available?
❑
❑ ❑ 0
Are records available that document pump station inspections?
❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
❑ ❑ ❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
❑
❑ ❑
Are records available that document citizen complaints?
❑ ❑ ❑
# Do you have a system to conduct an annual observation of entire system?
❑
❑ ❑
# Has there been an observation of remote areas in the last year?
❑
❑ ❑
Are records available that document inspections of high-priority lines?
❑
❑ ❑
Has there been visual inspections of high-priority lines in last six months?
❑ ❑ ❑
Comment: Need a Dlan or method to ensure the entire system is inspected for leaks. line collaDses. etc
yearly; many spray paint manholes as they inspect the area. Need to maintain records of all
system activities and example logs have been provided to the Town and are available on our
website.
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? ❑ ❑ ❑
Does supervisor review all log books on a regular basis? ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas? ❑ ❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby equipment?
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
weekly exercise,
monthly run
Page: 4

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is there at least one spare pump for each pump station w/o pump reliability?
❑
❑ 0 ❑
Are maintenance records for right-of-ways available?
❑
0 ❑ ❑
Are right-of-ways currently accessible in the event of an emergency?
❑
❑ ❑
Are system cleaning records available?
❑
❑ ❑ ❑
Has at least 10% of system been cleaned annually?
❑
❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
0
❑ ❑ ❑
Does the plan include:
❑
❑ ❑ ❑
24-hour contact numbers
❑
❑ ❑ ❑
Response time
❑
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑
❑ ❑
Is the spare parts inventory adequate?
❑
❑ ❑
Comment: Cleanina requirement was iust over 10K feet of line when coal met in FY 15-16 usina a
contractor, only cleaned about 4300 feet in FY 16-17, and 1865 feet in FY 17-18; current permit
issued in 3-2018 indicates nearly 14K required if all line is at least 5 years old. Our office
expects an average of 10% or greater per year over a 3 year span which is more lenient than the
flat annual10% required by the permit. Need to update Spill Plan with new phone numbers,
agency name, etc., to require bacti sampling for spills over 1000 gallons to surface water, and
eliminate flushing with potable water or chlorine unless on a paved surface with no storm drains.
Pump station inspection records should be kept by station with more detail versus all stations by
week -- it will be easier to review notes etc by station.
Records
Yes No NA NE
Are adequate records of all SSOs, spills and complaints available?
❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available?
❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑
❑ ❑
If yes, is there a corrective action plan?
❑
❑ ❑ ❑
Is a map of the system available?
❑
❑ ❑
Does the map include:
Pipe sizes
❑
❑ ❑ ❑
Pipe materials
❑
❑ ❑ ❑
Pipe location
❑
❑ ❑ ❑
Flow direction
❑
❑ ❑ ❑
Page: 5

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Approximate pipe age ❑ ❑ ❑ ❑
Number of service taps ❑ ❑ 0 ❑
Pump stations and capacity ❑ ❑ ❑ ❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit? M ❑ ❑ ❑
Comment: The Town still hasn't mapped its entire system vet even though it has had this permit for 13
years and the Division allowed for 10 years on existing systems. Expansive systems are best
mapped by pump station drainage basin.
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? ❑ 1:10 ❑
Are public notices and proof of publication available? ❑ 1:10 ❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? 0 ❑ ❑ ❑
# Is permittee compliant with all compliance schedules in the permits? ❑ ❑ 0 ❑
If no, which one(s)?
Comment:
#2 - 3301 West Railroad Blv
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
0
1:11:11:1
Is it accessible in all weather conditions?
0
❑ ❑ ❑
# Is general housekeeping acceptable?
❑
❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑
❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑ ❑ ❑
Page: 6

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are air relief valves in place?
❑
❑ ❑ 0
Are air relief valves operable?
❑
❑ ❑ 0
# Is an emergency generator available?
0
❑ ❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑ 0
Is the pump station equipped for quick hook-up?
❑
❑ 0 ❑
Is the generator operable?
❑
❑ ❑ 0
# Is fuel in tank and sufficient?
❑
❑ ❑ 0
Is the generator inspected according to their schedule?
0
❑ ❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: The DumDs aDDear to be ODeratina well considerina their aDDearance as thev could use some
cleaning & painting. The sleds the pumps sit on are in bad shape and may need to be replaced
soon, but no water leaks were observed. The pumps are cycling way too often and staff
indicated it can be as often as every 1-3 min. Should be cycling no more than Whir ideally, thus
needs more storage, change pumps to VFDs, or divert flow away from station. Upgrading or
replacing this station should be a CIP item.
#4 - 330 East Chatham St
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑
❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Page: 7

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
Is the Pump station inspected as required?
0
❑ ❑ ❑
Are backflow devices in place?
0
❑ ❑ ❑
Are backflow devices operable?
❑
❑ ❑ 0
Are air relief valves in place?
❑
❑ ❑ 0
Are air relief valves operable?
❑
❑ ❑ 0
# Is an emergency generator available?
0
❑ ❑ ❑
Can the emergency generator run the pumps?
0
❑ ❑ ❑
Is the pump station equipped for quick hook-up?
❑
❑ 0 ❑
Is the generator operable?
0
❑ ❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑ 0
Is the generator inspected according to their schedule?
0
❑ ❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: Valve pit was holding about 18" of rain water and rust was starting to form;
need to fix drain and
treat/lube valves. Need to clear limbs and vegetation away from the power line drop.
#8 - 402 Waverly Court
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Page: 8

Permit: WQCS00177 Owner - Facility: Town of Newport
Inspection Date: 06/27/2018 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑ 0
Is the pump station equipped for quick hook-up?
❑
❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑ ❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
Page: 9