WQCS00147_Compliance Evaluation Inspection_20180629

ROY COOPER
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MICHAEL S. REGAN
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Water Resources
ENVIRONMENTAL QUALITY
June 29, 2018 ��CEIV�®�®���®��
Mr. Shannon Becker, President JUL 1 2019
Aqua North Carolina, Inc.
rces
202 McKenan Dr. Waterermiing ResSection
Cary, North Carolina 27511
permitting
Subject: NPDES Compliance Evaluation Inspection
Neuse Colony Collection System
Permit No. WQCS00147
Johnston County
Dear Mr. Becker:
On May 31, 2018,Jason Robinson of the NC Division of Water Resource's Raleigh Regional Office (RRO)
conducted a compliance evaluation inspection of the Governor's Club Wastewater Collection System. This
office would like to thank Mr. Bobby Ball (ORC), Ms.Amada Owens (Environmental Compliance Manager) and
Mr. Peter Rhodes (Regional Field Supervisor)for the assistance they provided during the inspection. The
inspection report is attached. The following observations were made:
1. Aqua North Carolina, Inc. operates and maintains the Neuse Colony Wastewater Collection System in
Johnston County that consists of approximately 23 miles of gravity sewer, 10 miles of force main, and
eight (8) duplex pump stations.
2. The collection system is classified as a CS-2. Mr. Bobby Ball is the Primary Operator in Charge (ORC),
and is certified CS-4 Operator. The Division's database shows seven backup operators (bORC)that are
all at least CS-2s.
3. The following documents were reviewed:
o Current Permit
® Public Education Program for Fats, Oils & Grease;
o Sewer Use Ordinance
® Grease Trap Ordinance
o Capital Improvement Plan;
© Records for annual system-wide inspections
o Bi-annual High Priority line inspections
© Annual 10%+cleaning records
o Right-of-way and Easement mowing
© Maintenance and Repair records
o Spill response Action Plan;
o Sanitary Sewer Overflows (SSOs) record and related press releases and public notices
O Maps
Division of Water Resources,Raleigh Regional Office,Water Quality Opelations Section www ncwaterquality org
1628 Mail Service Center,Raleigh,NC 27699-1628 Phone [phone]
Location• 3800 Barrett Drive,Raleigh,NC 27609 Fax. [phone]

Neuse Colony Collection System
Permit No. WQCS00147
Compliance Evaluation
The records were readily available for review and all permit required documents, records, and reports
were well organized and contained adequate detail.
4. The Collection System Site Inspection:
The system has eight duplex pump station. The five pump stations that were inspected are
listed below. Pump Stations Inspections included observation of signage, fencing, general
condition of site and wet well, testing audible and visual alarms by pulling the high-water
floats, observing upstream manholes (when present), reviewing onsite log books,
etc. Generators were also tested at several of the pump stations by killing power at the
station. It was noted that safety grating has recently been installed at all pump stations in the
system. Other observations and any issues at the pump stations are noted in the list below
a. Neuse Colony LS—An emergency bypass was recently installed at this pump station; A
nearby line is designated as a high priority line due to proximity to a pond;
b. Mill Creek LS—Two ROWs (one aerial) were observed;A large drop in upstream
manhole;Alarm light was faint.
c. Pineville East—Three nearby aerials were observed
d. Buffalo Creek-Generator was tested; Nearby ROW was observed, grass was about
knee high
e. Bennet Place—An emergency bypass was recently installed; An air relief valve is
located in nearby manhole.
Other observations:
f. NC Highway 42 is currently under construction and will be expanded to four lanes. A
forcemain(s) in the Right-of-Way will be relocated as a result. Sewerline relocations
are permitted by regulation if they fall under one of the scenarios listed in 15A NCAC
02T.0303(4). Please ensure that this relocation will meet one of these scenarios. If
not, a permit or permit modification will be needed.
g. A contractor is currently replacing all back-flow prevention devices and broken yard
hydrants at the lift stations that have water service.
h. Visitor Center Aerial (High-Priority Line)—It was noted on a previous inspection that
this high-priority aerial in a ditch at the Flowers Crossroads Shopping Center next to
NC Highway 42 has a section of exposed PVC that was jointed to the DI pipe. The PVC
was exposed due to erosion from stormwater in the ditch. The Operator stated that
the PVC line was reburied after the last inspection, but has since been exposed again
due to erosion (see picture#1). The operator stated this area will be affected by the
expansion of the road to four lanes. Observe this area routinely and ensure that this
issue is addressed during the expansion of the roadway. Please provide an update on
the status of this line after repair or within 180 days,whichever is first.
Please submit a written response within 30 days of receiving this report that addresses items 4.f and 4.h.

Neuse Colony Collection System
Permit No. WQCS00147 -
Compliance Evaluation
If you have any questions regarding the attached reports or any of the findings, please contact Jason Robinson
at(919) 791-4200 or at [e-mail].
Sin re�y,
Danny Smith
Regional Supervisor
Raleigh Regional Office
ATTACHMENTS
Inspection Checklist
Cc: Central-Files w/attachment
Raleigh Regional Office w/attachment
Bobby Ball: [e-mail]
Amanda Owens: [e-mail]
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Flowers Crossroad Shopping enter

Compliance Inspection Report
Permit: WQCS00147 Effective. 05/10/18 Expiration• 04/30/26 Owner: Aqua North Carolina Inc
SOC: Effective: Expiration: Facility Neuse Colony Collection System
County: Johnston
Region• Raleigh
Contact Person: Amanda Owens Title: Manager,Environmental Camphoric Phone- 919-467-8712
Directions to Facility.
System Classifications CS2,
Primary ORC: Bobby Travis Ball Certification 985228 Phone: [phone]
Secondary ORC(s):
On-Site Representative(s):
Related Permits.
NC0064564 Aqua North Carolina Inc-Neuse Colony WWTP
Inspection Date: 05/31/2018 Entry Time: 01 OOPM Exit Time: 04 OOPM
Primary Inspector Jason T Robinson��62�. Phone- (`J- 7' / el C_(Jr)
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: 4 Compliant El Not Compliant
Question Areas:
Miscellaneous Questions Ell Performance Standards El Operation&Maint Reqmts
Records El Monitoring&Rpting Reqmts j Inspections
(See attachment summary)
Page 1

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Permit. WQCS00147 Owner-Facility.Aqua North/Carolina Inc
Inspection Date: 05/31/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit. Routine
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Inspection Summary I
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Permit: WOCS00147 Owner-Facility:Aqua North Carolina Inc
Inspection Date: 05/31/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented? ® ❑ ❑ ❑
What educational tools are used?
Flyers sent via water bills twice a year,last sent in March.
Is Sewer Use Ordinance/Legal Authority available? ❑ ❑ ® ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ • ❑
Is Grease Trap Ordinance available? 00E10
Is Septic Tank Ordinance available(as applicable,i e annexation) ❑ ❑ ❑
List enforcement actions by permittee,if any,in the last 12 months
Has an acceptable Capital Improvement Plan(CIP)been implemented? El ❑ 0 ❑
Does CIP address short term needs and long term\"master plan\"concepts? M 000
Does CIP cover three to five year period? 000
Does CIP include Goal Statement? d 000
Does CIP include description of project area? t 000
Does CIP include description of existing facilities? 000
Does CIP include known deficiencies? FE ❑ 0 0
Does CIP include forecasted future needs? ® 000
Is CIP designated only for wastewater collection and treatment? ® 000
Approximate capital improvement budget for collection system? $2,100,000 00
Total annual revenue for wastewater collection and treatment? $1,760,000 00
CIP Comments
CIP Budget for 2018 is S2 1 anil $209k for 2019
Is system free of known points of bypass? ❑ ❑ ❑
If no,describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? Ell 000
#Does the sign include
Instructions for notification? E.:1 000
Pump station identifier? E2 000
24-hour contact numbers 000
If no,list deficient pump stations
#Do ALL pump stations have an"auto polling"feature/SCADA? EA000
Number of pump stations 8
Number of pump stations that have SCADA 8
Number of pump stations that have simple telemetry 8
Number of pump stations that have only audible and visual alarms 8
Number of pump stations that do not meet permit requirements 0
Page* 3

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Permit: WQCS00147 Owner-Facility Aqua North Carolina Inc
Inspection Date: 05/31/2018 Inspection Type:Collection/System Inspect Non Sampling Reason for Visit: Routine
I
#Does the permittee have a root control program? I ❑ Eh 0 0
#If yes,date implemented'? I
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Describe
Comment
InspectionsYes No NA NE
__Are maintenance records for sewer lines available? ❑ 0 0
Are records available that document pump station inspections? El 0 0
Are SCADA or telemetry equipped pump stations inspected at least once a week? ❑ ❑ ❑
Are non-SCADA/telemetry equipped pump stations inspected every day? ❑ 0 El
Are records available that document citizen complaints?
/
❑ 0 0
#Do you have a system to conduct an annual observation of entire system'? ❑ ❑
#Has there been an observation of remote areas in the last year?/ ❑ El 0
Are records available that document inspections of high-priority lin s? 0 0 ❑
Has there been visual inspections of high-priority lines in last six months? M ❑ ❑ ❑
Comment.
Operation&Maintenance Requirements Yes No NA NE
Are all log books available'? 0 ❑ ❑
Does supervisor review all log books on a regular basis'? I 0 ❑ ❑
Does the supervisor have plans to address documented short-term problem areas'? rf ❑ El ❑
- What is the schedule for reviewing inspection,maintenance &operations logs and problem areas'?
Are maintenance records for equipment available'? El ❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment'? A ❑ ❑ ❑
What is the schedule for testing emergency/standby equ Iment? Monthly
Do pump station logs include
Inside and outside cleaning and debns removal'? El ❑ ❑ 0
Inspecting and exercising all valves? El 1 CI ❑ 0
Inspecting and lubricating pumps and other equipment?ent? ❑ 0 ❑
Inspecting alarms,telemetry and auxiliary equipment? ® ❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability? ® 0 ❑ ❑
Are maintenance records for right-of-ways availabl�?
0 ❑ ❑
Are right-of-ways currently accessible in the evenVof an emergency'? El ❑ ❑ 0
Are system cleaning records available'? / El ❑ ❑
Has at least 10%of system been cleaned annually?
❑ ❑ ❑
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What areas are scheduled for cleaning in the next 12 months'?
Is a Spill Response Action Plan available'? 1 0 0 ❑
Does the plan include
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Permit: WQCS00147 Owner-Facility.Aqua North Carolina Inc
Inspection Date. 05/31/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
24-hour contact numbers 3. ❑ 0 ❑
Response time ® ❑ ❑ ❑
Equipment list and spare parts inventory 0 0 0 0
Access to cleaning equipment FM 0 ❑ 0
Access to construction crews,contractors,and/or engineers ❑ 0 ❑
Source of emergency funds ❑ ❑ ❑
Site sanitation and cleanup materials ® ❑ ❑ ❑
Post-overflow/spill assessment ❑ 0 ❑
Is a Spill Response Action Plan available for all personnel'? ❑ ❑ ❑
Is the spare parts inventory adequate'? ❑ ❑ ❑
Comment
Records Yes No NA NE
Are adequate records of all SSOs,spills and complaints available? ❑ 0 ❑
Are records of SSOs that are under the reportable threshold available'? 123000
Do spill records indicate repeated overflows(2 or more in 12 months)at same location? 0 0 ❑
If yes,is there a corrective action plan'? ❑ ❑ ❑
Is a map of the system available'? El ❑ ❑ 0
Does the map include
Pipe sizes ❑ 0 0 0
Pipe materials ❑ 0 ❑
Pipe location 0 0 0
Flow direction El ❑ ❑ 0
Approximate pipe age ❑ ❑ ❑ E
Number of service taps 0 ❑ 0 NI
Pump stations and capacity ❑ ❑ 0
If no,what percent is complete'?
List any modifications and extensions that need to be added to the map
#Does the permittee have a copy of their permit'? ❑ ❑ ❑ ❑
Comment
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available'? 0000
Are public notices and proof of publication available'? E1 ❑ ❑ ❑
#Is an annual report being prepared in accordance with G S.143-215 1C? ❑ 0 ® 0
#is permittee compliant with all compliance schedules in the permits'? - • ' ` ❑ ❑ ❑
If no,which one(s)?
Comment: -
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Permit: WQCS00147 Owner-Facility Aqua North Carolina Inc
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Inspection Date: 05/31/2018 Inspection Type:CollectionlSystem Inspect Non Sampling Reason for Visit. Routine
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