WQCSD0418_Inspection_20180620

DocuSign Envelope ID: E9F13710-562A-4422-9AB0-6D90D6748553
WQ ter Resources
ENVIRONMENTAL QUALITY
June 26, 2018
Eddie Baldwin
Carolina Water Service Inc. of North Carolina
5058 NC Hwy 70 W
Suite N2 -A
Morehead City, NC 28557
SUBJECT: Compliance Inspection Report
Regalwood Deemed Collection System
Collection System Permit No. WQCSD0418
Onslow County
Dear Permittee:
ROY COOPER
GO— eTm,
MICHAEL S. REGAN
SBG �&I[YFti
LT -NDA CULPEPPER
A�enffl Direcia,
The North Carolina Division of Water Resources conducted an inspection of the Regalwood
Deemed Collection System on 6/20/2018. This inspection was conducted to verify that the
facility is operating in compliance with the conditions and limitations specified in Collection
System Permit No. WQCSD0418. The findings and comments noted during this inspection are
provided in the enclosed copy of the inspection report entitled "Compliance Inspection Report".
There were no significant issues or findings noted during the inspection and therefore, a
response to this inspection report is not required.
If you should have any questions, please do not hesitate to contact Helen Perez with the
Water Quality Regional Operations Section in the Wilmington Regional Office at 910-796-7215
or via email at [e-mail].
Sincerely,
DocuSigned by:
E
lbV�((u S� 6"
E3ABA14AC7DC434_.
Morella Sanchez King, Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Wilmington Regional Office
Central Files — Water Quality Section
State of North Carolina I Environmental Quality I Water Resources
127 Cardinal Drive Extension, Wilmington, North Carolina 28405
910-796-7215

DocuSign Envelope ID: E9F13710-562A-4422-9AB0-6D90D6748553
State of North Carolina I Environmental Quality I Water Resources
127 Cardinal Drive Extension, Wilmington, North Carolina 28405
910-796-7215

DocuSign Envelope ID: E9F13710-562A-4422-9ABO-6D90D6748553
Comaliance Insoection Resort
Permit: WQCSD0418 Effective: 03/01/00 Expiration: Owner: Carolina Water Service Inc of North Carolina
SOC: Effective: Expiration: Facility: Regalwood Deemed Collection System
County: Onslow
Region: Wilmington
Contact Person: Eddie Baldwin Title: Area Manager Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Primary ORC: Ryan Van Peedin Certification: 997703 Phone: [phone]
Secondary ORC(s):
On -Site Representative(s):
On-site representative Eddie Baldwin 910-376-4175
Related Permits:
Inspection Date: 06/20/2018 EntryTime: 10:OOAM Exit Time: 11:30AM
Primary Inspector: Helen I Perez Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant r-1 Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records Inspections Pump Station
(See attachment summary)
Page: 1

DocuSign Envelope ID: E9F13710-562A-4422-9AB0-6D90D6748553
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 06/20/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
A compliance inspection of the Regalwood Collection System was conducted on 6-20-2018. The system was compliant with
permit WQCSD0418.
The collection system was well maintained and operation and maintenance records were organized and complete. The only
pump station in the system has been recently updated and is connected to the Missions telemetry system. The visual alarm
was operational but not clearly visible from the road and will need to be moved to a different location as soon as possible.
Please review the entire inspection report for further details.
Page: 2

DocuSign Envelope ID: E9F13710-562A-4422-9AB0-6D90D6748553
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 06/20/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? ❑ ❑ ❑
What educational tools are used?
Biannual mailings of grease education material to customers.
Is Sewer Use Ordinance/Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is Grease Trap Ordinance available? ❑ ❑ 0 ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation) ❑ 1:10 ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ ❑ ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑ ❑ ❑
Does CIP cover three to five year period?
❑ ❑ ❑
Does CIP include Goal Statement?
❑
❑ ❑
Does CIP include description of project area?
❑
❑ ❑
Does CIP include description of existing facilities?
❑
❑ ❑
Does CIP include known deficiencies?
❑
❑ ❑
Does CIP include forecasted future needs?
❑
❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑
❑ ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
The CIP is a 3 year company wide plan for all it's collection systems and wastewater facilities.
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
24-hour contact numbers
❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑
❑ ❑
Number of pump stations
1
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
1
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
0
Page: 3

DocuSign Envelope ID: E9F13710-562A-4422-9AB0-6D90D6748553
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 06/20/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Does the permittee have a root control program?
# If yes, date implemented?
Describe:
Comment: No comment.
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
# Do you have a system to conduct an annual observation of entire system?
# Has there been an observation of remote areas in the last year?
Are records available that document inspections of high-priority lines?
Has there been visual inspections of high-priority lines in last six months?
❑❑■❑
Yes No NA NE
■❑❑❑
01100
01100
11110
1:11:100
01100
0110❑
01100
■❑❑❑
Comment: Documentation of weeklv insDections and maintenance of the Dumb station are well maintained
There is documentation of inspections of the high priority line that runs along the side of the
gravel road that leads to the plant. A system for keeping track of an annual oberservation of the
entire system has been developed and documented.
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? ❑ ❑ ❑
Does supervisor review all log books on a regular basis? ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas? ❑ ❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available?
0
❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment?
0
1:11:11:1
What is the schedule for testing emergency/standby equipment?
monthly
Do pump station logs include:
Inside and outside cleaning and debris removal?
0
❑ ❑ ❑
Inspecting and exercising all valves?
0
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0
❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability?
❑
❑ 0 ❑
Are maintenance records for right-of-ways available?
0
❑ ❑ ❑
Are right-of-ways currently accessible in the event of an emergency?
0
❑ ❑ ❑
Are system cleaning records available?
0
❑ ❑ ❑
Has at least 10% of system been cleaned annually?
0
❑ ❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Page: 4

DocuSign Envelope ID: E9F13710-562A-4422-9AB0-6D90D6748553
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 06/20/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Does the plan include:
24-hour contact numbers
0
❑ ❑ ❑
Response time
❑
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑
❑ ❑ ❑
Source of emergency funds
❑
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑ ❑ ❑
Is the spare parts inventory adequate?
❑
❑ ❑ 0
Comment: Utility Optics is scheduled to clean the system in October of this year.
Maintenance records for
the right-of-way that runs behind a row of houses, 4 manholes long,
is documented.
Records Yes No NA NE
Are adequate records of all SSOs, spills and complaints available? ❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available? ❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? ❑ ❑ ❑
If yes, is there a corrective action plan? ❑ ❑ ❑
Is a map of the system available? ❑ ❑ ❑
Does the map include:
Pipe sizes
0
❑ ❑ ❑
Pipe materials
❑
❑ ❑
Pipe location
❑ ❑ ❑
Flow direction
❑ ❑ ❑
Approximate pipe age
❑
❑ ❑
Number of service taps
❑
❑ ❑
Pump stations and capacity
❑ ❑ ❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit?
0
❑ ❑ ❑
Comment: No comment.
PUMP STATION #1 - 502 R
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? 0 ❑ 1:11:1
Page: 5

DocuSign Envelope ID: E9F13710-562A-4422-9AB0-6D90D6748553
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 06/20/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit:
Routine
Is it accessible in all weather conditions?
0
❑ ❑ ❑
# Is general housekeeping acceptable?
0
❑ ❑ ❑
Are all pumps present?
0
❑ ❑ ❑
Are all pumps operable?
0
❑ ❑ ❑
Are wet wells free of excessive debris?
0
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑
❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑ ❑ ❑
Is the pump station equipped for quick hook-up?
❑
❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑
❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
yes
Comment: A new wet well and separate valve vault have been built last year to replace the old well. A new
electrical panel has also been installed. The visual alarm was operational but needs to be more
visible from the road. Staff indicated that it will be moved to a higher location as soon as
possible.
Page: 6