WQCSD0220_Compliance Evaluation Inspection_20180615

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ROY COOPER
r;A Governor
MICHAEL S.REGAN
Secretari'
Water Resources LINDA CULPEPPER
Environmental Quaht} Irtterint Director
June 15, 2018
Shannon V. Becker
Aqua North Carolina, Inc RECE9VED/DENR/DWR
202 Mackenan Court
Cary, NC 27511 JUN 19 2018
Subject: Compliance Evaluation Inspection Report Water Resources
Deemed Permitted Wastewater Collection System #WQCSD0220 Permitting Section
Penman Heights Wastewater Collection System, Randolph County
Dear Mr. Becker:
On June 7, 2018, Paul DiMatteo of the Division of Water Resources (Division),Winston-Salem Regional Office
met with Charles Pearson,Wastewater Treatment Plant Operator in Responsible Charge,to conduct a Compliance
Evaluation Inspection of the above referenced Wastewater Collection System.
This inspection consists of(1) a review of the permit and accompanying documentation to determine
compliance with permit conditions, and (2) an on-site inspection of several collection system components. Observations
and conclusions for each condition evaluated are stated in the following report,and a summary is attached for your
records.
Requirements-As Specified by 15A NCAC 02T.0403
1. (a)(1): Requires the sewer system to be effectively maintained and operated at all times to prevent discharge to
land or surface waters, and to prevent any contravention of groundwater standards or surface water standards.
Summary: No overflows or bypasses have been reported in the last three years and Mr. Pearson said that none
have occurred.
Compliance Status:Compliant
2. (a)(2): Requires a map of the sewer system to be developed and actively maintained.
Summary:A paper map was available that showed locations of piping, manholes,the pump station,streams,
roads and buildings.
Compliance Status: Compliant
3. (a)(3): Requires an operation and maintenance plan including pump station inspection frequency, preventative
maintenance schedule, spare parts inventory and overflow response to be developed and implemented.
Summary:A binder was available that contained detailed operation and maintenance, inspection, preventative
maintenance, and spill response plans.The preventative maintenance plan includes a goal of cleaning 10%of
the system annually. Records available on site indicated that 2,059 feet,2,059 feet, 1,760 feet and 1,637 feet
were cleaned in 2018, 2017, 2016 and 2015 respectively.
N o t iitng Compares-,..—
State
State of North Carolina I Environmental Quality
450 W.Hanes Mill Road,Suite 300,Winston-Salem,North Carolina 27105
Phone:[phone] FAX:[phone]
-.•••„ ,8_ .

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Compliance Status:Compliant
4. (a)(4): Requires pump stations that are not connected to a telemetry system to be inspected every day(i.e. 365
days per year), and pump stations that are connected to telemetry to be inspected once per week.
Summary:There is one pump station equipped with SCADA and is inspected at least once per week.
Compliance Status:Compliant
5. (a)(5): Requires high-priority sewers to be inspected at least once every six months and inspections to be
documented.
Summary:A high priority line runs near the wastewater treatment plant and is inspected at least every 6
'months.
Compliance Status: Compliant
6. (a)(6): Requires a general observation of the entire sewer system to be conducted at least once per year.
Summary:Annual observations of the entire system are being conducted and recorded.
Compliance Status:Compliant
7. (a)(7): Requires overflows and bypasses to be reported to the Division regional office in accordance with 15A
NCAC 02B .0506(a),and public notice to be issued in accordance with G.S. 143-215.1C.
Summary:As stated above,there have not been any recent sewer overflows at this collection system. You may
wish to review the requirements in 15A NCAC 02B .0506(a) and G.S. 143-215.1C to ensure you are fully familiar
with all requirements.
When reporting SSOs to DWR,you must call the Winston-Salem Regional Office at 336-776-9800 during normal
business hours. If outside normal business hours,you must report the spill to the NC Division of Emergency
Management at 1-800-858-0368. Please note that all reportable SSOs must be reported within 24 hours of the
occurrence,or first knowledge, of the SSO. Please also note that voice mail or faxed messages are not
considered as the initial verbal report.You must talk to and report the spill to a live person.
Compliance Status: Compliant
•
8. (a)(8): Requires a Grease Control Program to be in place as follows:
a. For publicly owned collection systems,the Grease Control Program shall include at least bi-annual
distribution of educational materials for both commercial and residential users and the legal means to
require grease interceptors for new construction and retrofit, if necessary, of grease interceptors at
existing establishments.The plan shall also include legal means for inspections of the grease
interceptors,enforcement for violators and the legal means to control grease entering the system from
other public and private satellite sewer systems. [Note—not applicable to this permit'.
b. For privately owned collection systems,the Grease Control Program shall include at least bi-annual
distribution of grease education materials to users of the collection system by the permittee or its
representative.
c. Grease education materials shall be distributed more often than required in Parts (A) and (B) of this
Subparagraph if necessary to prevent grease-related sanitary sewer overflows.
Summary: Mr. Pearson said that Aqua sends grease information out to its customers twice per year, and that
the record is kept by the administrative staff.The documentation should be available during inspection.
Compliance Status: Conditionally Compliant

9. Statement: Requires that rights-of-way and easements are maintained in the full easement width for personnel
and equipment accessibility.
Summary: Rights-of-way appeared well maintained during the inspection. Mr. Pearson said that the
maintenance is contracted out, and he documents that the ROWs appear acceptable.
Compliance Status:Compliant
10. (a)(10): Requires documentation to be kept for subparagraphs (a)(1)through (a)(9) of this Rule for a minimum of
three years with exception of the map,which is required to be maintained for the life of the system.
Summary: All documentation was available and appeared to be maintained as required.
Compliance Status:Compliant
Site Inspections
1. The pump station was inspected and appeared to be in good condition.
2. A manhole at the bottom of the hill on Hilltop Drive was inspected and appeared to be in good condition.
Summary
The system was found to be in compliance with all deemed permitted requirements as outlined above.We
appreciate the efforts made to effectively operate and maintain this system. If you should have any questions, please do
not hesitate to contact Paul DiMatteo at(336) 776-9691 or our office at(336)776-9800.
Sincerely,
Sherri V. Knight, P.E., Regional Supervisor
Water Quality Regional Operations Section
Winston-Salem Regional Office
Division of Water Resources, NCDEQ
Enclosures—Inspection Report
CC: WQS Winston-Salem Regional Office- Enforcement File
PERCS-Unit
Central Files
e PF
a
.

a
R Compliance Inspection Report
Permit: WQCSD0220 Effective: 03/01/00 Expiration: Owner: Aqua North Carolina Inc
SOC: Effective: Expiration: Facility: Penman Heights Collection System
County: Randolph
Region: Winston-Salem
Contact Person: Shannon V Becker Title: President Phone: [phone]
Directions to Facility: ,
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On-Site Representative(s):
Related Permits:
Inspection Date: 06/07/2018 Entry Time: 03:OOPM Exit Time: 03 30PM
Primary Inspector: Paul DiMatteo Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: • Compliant ❑ Not Compliant
Question Areas:
• Miscellaneous Questions MI Performance Standards • Operation&Maint Reqmts
• Inspections • Pump Station • Manhole
• Lines •
(See attachment summary)
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Permit: WQCSD0220 Owner-Facility:Aqua North Carolina Inc , '
Inspection Date: 06/07/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Mr.Pearson also pointed out two private service lines that cross the creek immediately adjacent to the wastewater
treatment plant. He said he observes those frequently, but as they're private AQUA would leave any issues to the owners.
•
Page 2

Permit: WQCSD0220 Owner-Facility:Aqua North Carolina Inc
Inspection Date: 06/07/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? • 0 0 0
What educational tools are used?
Mailers 2x per year by AQUA.
Is Sewer Use Ordinance/Legal Authority available'? El ❑ • 0
Does it appear that the Sewer Use Ordinance is enforced? 0 0 U 0
Is Grease Trap Ordinance available? 0 0 IN 0
Is Septic Tank Ordinance available(as applicable,i.e.annexation) 0 0 • 0
List enforcement actions by permittee,if any, in the last 12 months
Has an acceptable Capital Improvement Plan(CIP)been implemented? 0 0 • ❑
Does CIP address short term needs and long term\"master plan\"concepts'? 0 0 NI 0
Does CIP cover three to five year period? 0 0 • 0
Does CIP include Goal Statement'? 0 0 II 0
Does CIP include description of project area? 0 0 I El
Does CIP include description of existing facilities? 0 0 I ❑
Does CIP include known deficiencies'? 0 0 II ❑
Does CIP include forecasted future needs'? 0 0 II El
Is CIP designated only for wastewater collection and treatment? 0 0 • El
Approximate capital improvement budget for collection system'?
Total annual revenue for wastewater collection and treatment'?
CIP Comments
Is system free of known points of bypass'? • 0 ❑ ❑
If no,describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? • ❑ 0 0
#Does the sign include.
Instructions for notification'? • 0 ❑ ❑
Pump station identifier? • 0 0 ❑
24-hour contact numbers • 0 0 ❑
If no,list deficient pump stations
#Do ALL pump stations have an"auto polling"feature/SCADA? • 0 ❑ ❑
Number of pump stations 1
l
Number of pump stations that have SCADA 1
Number of pump stations that have simple telemetry 0
Number of pump stations that have only audible and visual alarms 0
Number of pump stations that do not meet permit requirements 0
#Does the permittee have a root control program'? ❑ ❑ • ❑
Page' 3

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