WQCS00055_Compliance Evaluation Inspection_20180515

• ROY COOPER
MICHAEL S. REGAN
SaYrehtrr
Water Resources LINDA CULPEPPER
Environmental Quality tun;irr U(r<<t�r
May 15, 2018
Frank Frazier, City Manager RECEIVEDIDENRIDWR
City of Henderson MAY 2 2 2018
PO Box 1434
Henderson, NC 27536 Water Resources
Permitting Section
Subject: Compliance Evaluation Inspection
City of Henderson Wastewater Collection System
Permit Number WQCS00055
Vance County
Dear Mr. Frazier:
Mitch Hayes of the Raleigh Regional Office conducted the subject inspection on May 09, 2018.
The assistance and help provided by the City of Henderson personnel and collection system
operators with this inspection was greatly appreciated. Below is a list of findings developed from
the inspection and review of the permit:
1. The permit was reissued and became effective May 01, 2018 and will expire April 30,
2026. There were no significant changes made to the permit.
2. The City of Henderson operates and maintains a Class-3 collection system. Basinwide
Information Management Systems (BIMS) lists Joey Long as the CS grade-4 Operator in
Charge (ORC) and Andrew Perkinson as the CS grade-2 back-up ORC.
3. A map of the collection system is maintained however it does not include line size, flow
direction, pump station location, and the type of pipe material. A GIS map is being
developed with all map requirements. The GIS map is 25% complete.
4. The Capital Improvement Program was updated this year and includes projects for fiscal
years 2018 through 2024. Known deficiencies have been identified and are prioritized by
importance. Some projects include upgrades to Sandy Creek and Red Bud pump
stations, upgrades to the water reclamation facility, and changes to the Chicken Farm
pump station to a gravity system.
5. Education materials on proper grease disposal are sent to customers twice a year.
Information on proper grease disposal is also available on the web. Food establishments
are inspected throughout the year. There have been no enforcements for the past year.
6. Work orders, complaints, repairs made to equipment, line cleaning, right of way
maintenance, high priority line inspection, SSO's, pump station maintenance are
maintained in separate log books. Log books are reviewed weekly.
Nttirg Compares: -.
Division of Water Resources, Raleigh Regional Office, Water Quality Operations Section http:/.!portal.ncdenr.org/web%wq/aps
1628 Mail Service Center,Raleigh,NC 27699-1628 Phone: [phone]
Location:3800 Barrett Drive,Raleigh,NC 27609 Fax: [phone]

7. According to the permit, the amount of gravity sewer in the collection system is 147 miles
or 776,160 feet. A review of the records indicate that 102,000 feet have been cleaned this
year.
8. BIMS lists seventeen Sanitary Sewer Overflows (SSO's)for the review period May 2016-
May 10, 2018. Documentation of the SSO's and SSO's that are below reporting
thresholds are being kept.
9. There are thirteen pump stations in the collection system. All pump stations have
restricted access, contact information signage, and audible / visual alarms. Red Bud and
Sandy Creek pump stations are connected to SCADA. The other eleven pump stations
are connected to telemetry. There are seven pump stations with on-site generators, with
one portable generator, three pumps, and one 40,000 KW generator available for
emergencies. Pump stations are inspected three times a week.
10. Pump stations inspected were Wortham Ct., Martins Creek, Industrial Park, and Zeb
Robinson. There were on-site generators at Wortham Ct., Martins Creek, and Industrial
Park. The visual alarm did not function at Wortham Ct. when the high water was lifted. All
other audible / visual alarms function when the high-water float was lifted. All on-site
generators operated under load when power was switch off to the pump station.
Telemetry phoned in a high wet well and power outage. The wet well at Zeb Robinson
had an excessive amount of grease which should be cleaned. All other wet wells
appeared normal.
11. The Old City Hall and Hughes Outfalls were inspected. Both outfalls have aerial creek
crossings. All concrete piers appeared solid with no undermining. Both aerial lines
appeared straight with no bows. Flow in manholes was free from obstruction. The right-
of-ways were well maintained with no sinkholes or depressions.
Within thirty days receipt of this letter, please respond to when the visual alarm at Wortham Ct.
will be repaired and when the Zeb Robinson wet well will be cleaned of excessive grease. I would
like to thank everyone involved with this inspection. If you have any questions concerning this
letter please contact Mitch Hayes at 919.791.4261 or at mitch.hayes(a�ncdenr.gov
Sincerely,
Danny Sm. , Regional Supervisor
Raleigh egional Operations Section
Raleigh Regional Office
Division of Water Resources, NC DEQ
cc: permit files, central files
:soZ2CNEIT�;s::.ltit as v.z &3. '" ,y0 4,. ?i ,:...n. 4 _ '. .�4

Compliance Inspection Report
Permit: WQCS00055 Effective: 05/01/18 Expiration: 04/30/26 Owner: City of Henderson
SOC: S07005 Effective: 09/01/08 Expiration: 02/01/10 Facility: Henderson Collection System
County:Vance PO Box 1434
Region: Raleigh
Henderson NC 275361434
H. Larflont•f Iler)
/�1
Contact Person: --hmim
eas-A-gTitle: T}-17} rlte41-f / /Livcf Phone: [phone]
Di re G-I-01-
Directions to Facility:
System Classifications: CS3,
Primary ORC: Joey Giambra Long Certification: 990227 Phone: [phone]
Secondary ORC(s):
Andrew James Perkinson 14686 252-431-6030
On-Site Representative(s):
24 hour contact name Joey Giambra Long 252-431-0419
On-site representative Joey Giambra Long 252-431-0419
Related Permits:
NC0020559 City of Henderson-Henderson WRF
Inspection Date: 05/09/2018 Entry Time: 10:30AM Exit Time: 02:OOPM
Primary Inspector: Mitchell S Hayes , ,( �. � �/ (}5,/z,,, 4/ Phone: [phone]
Secondary Inspector(s): '-
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
9
Permit Inspection Type: Collection system management and operation
Facility Status: • Compliant 0 Not Compliant
Question Areas:
® Miscellaneous Questions II Performance Standards • Operation&Maint Reqmts
■ Records • Monitoring&Rpting Reqmts ■ Inspections
MI Pump Station • Manhole • Lines
(See attachment summary)
Page: 1

Permit: WQCS00055 Owner-Facility:City of Henderson
Inspection Date: 05/09/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
A map of the collection system is maintained however it does not include line size, flow direction, pump station location, and
the type of pipe material. A GIS map is being developed with all map requirements. The GIS map is 25% complete.
The Capital Improvement Program was updated this year and includes projects for fiscal years 2018 through 2024. Known
deficiencies have been identified and are prioritized by importance. Some projects include upgrades to Sandy Creek and
Red Bud pump stations, upgrades to the water reclamation facility, Chicken Farm pump station to gravity.
Education materials on proper grease disposal are sent to customers twice a year. Information on proper grease disposal is
also available on the web. Food establishments are inspected throughout the year. There have been no enforcements for the
past year.
Work orders, complaints, repairs made to equipment, line cleaning, right of way maintenance, high priority line inspection,
SSO's, pump station maintenance are maintained in separate log books. Log books are reviewed weekly. •
According to the permit,the amount of gravity sewer in the collection system is 147 miles or 776,160 feet. A review of the
records indicate that 102,000 feet have been cleaned this year.
BIMS lists seventeen Sanitary Sewer Overflows(SSO's)for the review period May 2016-May 10, 2018. Documentation of the
SSO's and unreportable SSO's are being kept. One SSO was issued a Notice of Violation.
There are thirteen pump stations in the collection system. All pump stations have restricted access, contact information
signage, and audible/visual alarms. Red Bud and Sandy Creek pump stations are connected to SCADA. The other eleven
pump stations are connected to telemetry. There are seven pump stations with on-site generators,with one portable
generator, three pumps, and one 40,000 KW generator available for emergencies. Pump stations are inspected three times
a week.
Pump stations inspected were Wortham Ct., Martins Creek, Industrial Park, and Zeb Robinson. There were on-site
generators at Wortham Ct., Martins Creek, and Industrial Park. The visual alarm did not function at Wortham Ct. when the
high water was lifted. All other audible/visual alarms function when the high-water float was lifted. All on-site generators
operated under load when power was switch off to the pump station. Telemetry phoned in a high wet well and power outage.
The wet well at Zeb Robinson had an excessive amount of grease which should be cleaned. All other wet wells appeared
normal.
The Old City Hall and Hughes Outfalls were inspected. Both outfalls have aerial creek crossings. All concrete piers appeared
solid with no undermining. Both aerial lines appeared straight with no bows. Flow in manholes was free from obstruction. The
right-of-ways were well maintained with no sinkholes or depressions.
Page: 2

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Permit: WQCS00055 Owner-Facility:City of Henderson
Inspection Date: 05/09/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Number of pump stations that do not meet permit requirements 0
#Does the permittee have a root control program? ❑ • El ❑
#If yes,date implemented?
Describe:
Roots are removed when lines are cleaned.
Comment: Roots are removed when lines are cleaned.
Inspections Yes No NA NE
Are maintenance records for sewer lines available? • 000
Are records available that document pump station inspections? • ❑ El ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week? • El ❑ El
Are non-SCADA/telemetry equipped pump stations inspected every day? ❑ ❑ • El
Are records available that document citizen complaints? • El ❑ El
#Do you have a system to conduct an annual observation of entire system? ® ❑ ❑ ❑
#Has there been an observation of remote areas in the last year? ® ❑ El ❑
Are records available that document inspections of high-priority lines? ® El ❑ El
Has there been visual inspections of high-priority lines in last six months? • El El El
Comment: Pump stations are inspected three times a week.
Operation&Maintenance Requirements Yes No NA NE
Are all log books available? • ❑ El El
Does supervisor review all log books on a regular basis? • El ❑ El
Does the supervisor have plans to address documented short-term problem areas? • Cl ❑ ❑
What is the schedule for reviewing inspection, maintenance, &operations logs and problem areas?
weekly
Are maintenance records for equipment available? ® El ❑ El
Is a schedule maintained for testing emergency/standby equipment? ® El ❑ El
What is the schedule for testing emergency/standby equipment? weekly
Do pump station logs include:
Inside and outside cleaning and debris removal? ® El ❑ El
Inspecting and exercising all valves? ® ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? ® El ❑ ❑
Inspecting alarms,telemetry and auxiliary equipment? ® ❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability? ® ❑ ❑ El
Are maintenance records for right-of-ways available? ® ❑ El ❑
Are right-of-ways currently accessible in the event of an emergency? ® ❑ ❑ El
Are system cleaning records available? ® ❑ ❑ El
Has at least 10%of system been cleaned annually? ® El ❑ El
Page: 4

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Permit: WQCS00055 Owner-Facility:City of Henderson
Inspection Date: 05/09/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
#Is an annual report being prepared in accordance with G.S. 143-215.1C? • 000
#Is permittee compliant with all compliance schedules in the permits? ❑ ❑ • ❑
If no,which one(s)?
There are no compliance shedules
Comment:
AERIAL, CK CROSSING - C
Lines/Right-of-Ways/Aerie) Lines Yes No NA NE
Is right-of-way accessible for emergency? MOOD
Is right-of-way free of sinkholes or depressions? MOOD
Is line/right-of-way free of evidence of leakage? S ❑ ❑ ❑
#Are there areas of exposed line? MOOD
#Is any exposed line constructed of ductile iron or other approved material? • 000
Are water crossing and supports in good condition? • 000
#Is right-of-way free of non-utility motorized traffic? MOOD
Is line free of visible damage? MOOD
#Are there siphons in this system? ❑ U ❑ ❑
If yes,are they maintained and documented?
There are no siphons.
Comment: All concrete piers appeared solid with no undermining. Both aerial lines appeared straight with no
bows. Flow in manholes was free from obstruction. The right-of-ways were well maintained with
no sinkholes or depressions.
AERIAL, CREEK CROSS - I
Lines/Right-of-Ways/Aerie) Lines Yes No NA NE
Is right-of-way accessible for emergency? MOOD
Is right-of-way free of sinkholes or depressions? a ❑ D ❑
Is line/right-of-way free of evidence of leakage? MOOD
#Are there areas of exposed line? ® ❑ ❑ ❑
#Is any exposed line constructed of ductile iron or other approved material? MOOD
Are water crossing and supports in good condition? • 000
#Is right-of-way free of non-utility motorized traffic? ® ❑ ❑ ❑
Is line free of visible damage? MEMO
#Are there siphons in this system? ❑ ® ❑ ❑
If yes,are they maintained and documented?
There are no siphons.
Comment: All concrete piers appeared solid with no undermining. Both aerial lines appeared straight with no
bows. Flow in manholes was free from obstruction. The right-of-ways were well maintained with
no sinkholes or depressions.
WORTHAM CT. - 211 Wort!
Page: 6

•
Permit: WQCS00055 Owner-Facility:City of Henderson
Inspection Date: 05/09/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? MODE
Is it accessible in all weather conditions? • ❑ ❑ ❑
#
Isgeneral housekeeping acceptable? • ❑ ❑ ❑
Are all pumps present? II El ❑ ❑
Are all pumps operable? • ❑ ❑ ❑
Are wet wells free of excessive debris? • ❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow? • El ❑ ❑
Are floats/controls for pumps/alarms operable? • El ❑ ❑
Is"auto polling"feature/SCADA present? 1:11110 ❑
Is"auto polling"feature/SCADA operational? ❑ ❑ II ❑
Is simple telemetry present? • ❑ ❑ 0
Is simple telemetry operational? • ❑ ❑ ❑
Are audio and visual alarms present? • ❑ ❑ ❑
Are audio and visual alarms operable? 0 N El 0
Is the Pump station inspected as required? • ❑ ❑ ❑
Are backflow devices in place? ❑ El MI ❑
Are backflow devices operable? • ❑ ❑ IN ❑
Are air relief valves in place? • ❑ ❑ ❑
Are air relief valves operable? • ❑ ❑ ❑
# Is an emergency generator available? • ❑ ❑ ❑
Can the emergency generator run the pumps? ® ❑ ❑ ❑
Is the pump station equipped for quick hook-up? 1111 ❑ ❑ ❑
Is the generator operable? ® ❑ El ❑
#Is fuel in tank and sufficient? 111000
Is the generator inspected according to their schedule? ® ❑ ❑ ❑
Is a 24-hour notification sign posted? ® El ❑ ❑
Does it include:
Instructions for notification? ® El ❑ ❑
Pump station identifier? ® ❑ ❑ ❑
Emergency phone number ■ ❑ ❑ ❑
Is public access limited? ® El ❑ ❑
Is pump station free of overflow piping? ® ❑ ❑ ❑
Is the pump station free of signs of overflow? ® El El ❑
Are run times comparable for multiple pumps? yes
Page: 7

Permit: WQCS00055 Owner-Facility:City of Henderson
Inspection Date: 05/09/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Visual alarm did not function.
MARTINS CREEK - 1416 R
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? U ❑ ❑ ❑
Is it accessible in all weather conditions? • 01:10
#Is general housekeeping acceptable? • 000
Are all pumps present? • ❑ ❑ ❑
Are all pumps operable? • ❑ ❑ ❑
Are wet wells free of excessive debris? U ❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow? ® ❑ ❑ ❑
Are floats/controls for pumps/alarms operable? • ❑ ❑ ❑
Is"auto polling"feature/SCADA present? 01100
Is"auto polling"feature/SCADA operational? ❑ ❑ E ❑
Is simple telemetry present? e ❑ ❑ ❑
Is simple telemetry operational? • ❑ ❑ ❑
Are audio and visual alarms present? • LI ❑ ❑
Are audio and visual alarms operable? 11000
Is the Pump station inspected as required? MOOD
Are backflow devices in place? ❑ ❑ • ❑
Are backflow devices operable? ❑ ❑ • ❑
Are air relief valves in place? ® ❑ ❑ ❑
Are air relief valves operable? ® ❑ ❑ ❑
# Is an emergency generator available? ® ❑ ❑ ❑
Can the emergency generator run the pumps? II ❑ ❑ ❑
Is the pump station equipped for quick hook-up? a ❑ ❑ ❑
Is the generator operable? • ❑ ❑ ❑
#Is fuel in tank and sufficient? ® ❑ ❑ ❑
Is the generator inspected according to their schedule? ® ❑ ❑ ❑
Is a 24-hour notification sign posted? ® ❑ ❑ ❑
Does it include:
Instructions for notification? ® ❑ ❑ ❑
Pump station identifier? ® ❑ ❑ ❑
Emergency phone number ® ❑ ❑ ❑
Is public access limited? MOOD
Is pump station free of overflow piping? a ❑ ❑ ❑
Page: 8

Permit: WQCS00055 Owner-Facility:City of Henderson
Inspection Date: 05/09/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Is the pump station free of signs of overflow? • ❑ ❑ ❑
Are run times comparable for multiple pumps? yes
Comment: moderate amount of trash and crease in wet well.
INDUSTRIAL PARK - 311 P
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? MOOD
Is it accessible in all weather conditions? MOOD
#Is general housekeeping acceptable? • ❑ ❑ ❑
Are all pumps present? 111000
Are all pumps operable? ® 000
Are wet wells free of excessive debris? U ❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow? ■ ❑ ❑ ❑
Are floats/controls for pumps/alarms operable? 111000
Is"auto polling"feature/SCADA present? 0 • 00
Is"auto polling"feature/SCADA operational? 00 • O
Is simple telemetry present? 111000
Is simple telemetry operational? • 000
Are audio and visual alarms present? • 000
Are audio and visual alarms operable? 11000
Is the Pump station inspected as required? • ❑ ❑ ❑
Are backflow devices in place? MOOD
Are backflow devices operable? MOOD
Are air relief valves in place? ® 000
Are air relief valves operable? MUDD
# Is an emergency generator available? 111000
Can the emergency generator run the pumps? 11000
Is the pump station equipped for quick hook-up? MOOD
Is the generator operable? U ❑ ❑ ❑
#Is fuel in tank and sufficient? ® 000
Is the generator inspected according to their schedule? 11000
Is a 24-hour notification sign posted? 121000
Does it include:
Instructions for notification? 11000
Pump station identifier? 11000
Emergency phone number E000
Page: 9

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• Permit: WQCS00055 Owner-Facility:City of Henderson
Inspection Date: 05/09/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Pump station identifier? 1111 ❑ ❑ ❑
Emergency phone number U ❑ ❑ ❑
Is public access limited? U ❑ ❑ ❑
Is pump station free of overflow piping? MODE
Is the pump station free of signs of overflow? U ❑ ❑ ❑
Are run times comparable for multiple pumps? yes
Comment: Wet well had an excessive amount of grease that should be cleaned out.
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