WQCS00143_CEI Report_20180228

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WaterResources
ENVhR0NMEHTAL DUALITY
February 28, 2018
Ronnie Tipton
Town of Burnsville
PO Box 97
Burnsville, NC 28714-0097
SUBJECT: Compliance Inspection Report
Burnsville Collection System
Collection System Permit No. WQCS00143
Yancey County
Dear Permittee:
ROY COOPER
Gm eTna
MICHAEL S. RF—GAN
Secrelan,
LINDA CL'LPEPPER
zPJ enm Lfrec!ar
The North Carolina Division of Water Resources conducted an inspection of the Burnsville Collection
System on 2/22/2018. This inspection was conducted to verify that the facility is operating in
compliance with the conditions and limitations specified in Collection System Permit No. WQCS00143.
The findings and comments noted during this inspection are provided in the enclosed copy of the
inspection report entitled "Compliance Inspection Report".
Please respond in writing to this office within 30 days of your receipt of this letter regarding
your plans or measures to be taken to address the following issues:
•An annual observation of the system is being conducted but not documented. Begin documenting
the annual observation and all inspections of high-priority lines and remote areas.
*Begin producing System Performance Annual Report as required by. G.S. 143-215.1C.
If you should have any questions, please do not hesitate to contact me with the Water Quality Regional
Operations Section in the Asheville Regional Office at 828-296-4500 or via email at
[e-mail].
ATTACHMENTS
Cc: WQS-ARO Server
LF
Sincerely, DocuSignedby:
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Tim Heim, P.E., Environmental Engineer
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

Compliance Inspection Report
Permit: WQCS00143 Effective: 08/01/13 Expiration: 07/31/18 owner: Town of Burnsville
SOC: Effective: Expiration: Facility: Burnsville Collection System
County: Yancey
PO Box 97
Region: Asheville
Burnsville NC 287140097
Contact Person: Anthony Hensley Title: Public Works Director Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Michael Shane Dale
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0020290 Town of Burnsville - Burnsville WWTP
Inspection Date: 02/22/2018 Entry Time: 09:30AM
Primary Inspector: Timothy H Heim
Secondary Inspector(s): IiL
2/28/2018
Certification: 996498 Phone: [phone]
Exit Time: 01:OOPM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records Monitoring & Rpting Reqmts Inspections
Pump Station Manhole Lines
(See attachment summary)
Page: 1

Permit: WQCS00143 Owner - Facility: Town of Burnsville
Inspection Date: 02/22/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Tim Heim of the Asheville Regional Office performed a Compliance Evaluation Inspection of the Collection System,
concurrent with a Pretreatment Compliance Audit, on February 22, 2018. Ronnie Tipton (Public Works Director), Shane
Dale (ORC), and Matthew Robinson (BORC) assisted with the inspection and records review. The facility appeared well
maintained and operated, and in compliance with Permit WQCS00143.
The following items were noted during the inspection and should be corrected:
An annual observation of the system is being conducted but not documented. Begin documenting the annual observation
and all inspections of high-priority lines, remote areas etc.
Cleaning is currently performed as needed based on ORC knowledge. The utility should include a goal of a standardized,
proactive approach to cleaning.
Documenting maintenance activities performed on right-of-way's.
Begin producing System Performance Annual Report as required by. G.S. 143-215.1 C.
Additional items of discussion during the inspection included:
-The OMC Pump Station will include a planned capacity upgrade project.
-The town has applied for an Indian Trail/Meta Road infrastructure upgrade.
-If operations begin at Hickory Springs Manufacturing, sufficient flow may be produced to allow re -operation of the East
Yancey Water and Sewer District WWTP (Currently operating under PH). The Taylor Toggs facility may also be able to add
flow if a stream crossing (aerial) can be permitted.
Page: 2

Permit: WQCS00143 Owner - Facility: Town of Burnsville
Inspection Date: 02/22/2018 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented?
0
❑ ❑ ❑
What educational tools are used?
Is a 24-hour notification sign posted at ALL pump stations?
Educational Flyers.
❑ ❑ ❑
# Does the sign include:
Is Sewer Use Ordinance/Legal Authority available?
0
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
0
1:11:1 ❑
Is Grease Trap Ordinance available?
0
❑ ❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
❑ ❑ ❑
❑ ❑ ❑
List enforcement actions by permittee, if any, in the last 12 months
# Do ALL pump stations have an "auto polling" feature/SCADA?
None, NA.
❑ ❑ ❑
Number of pump stations
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ ❑ ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑ ❑ ❑
Does CIP cover three to five year period?
❑ ❑ ❑
Does CIP include Goal Statement?
❑ ❑ ❑
Does CIP include description of project area?
❑ ❑ ❑
Does CIP include description of existing facilities?
❑ ❑ ❑
Does CIP include known deficiencies?
❑ ❑ ❑
Does CIP include forecasted future needs?
❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑ ❑ ❑
Approximate capital improvement budget for collection system?
$8,700,000.00
Total annual revenue for wastewater collection and treatment?
CIP Comments
CIP last updated Summer 2017
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
No known points of bypass.
Is a 24-hour notification sign posted at ALL pump stations?
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
24-hour contact numbers
❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑ ❑ ❑
Number of pump stations
4
Number of pump stations that have SCADA
4
Number of pump stations that have simple telemetry
0
Number of pump stations that have only audible and visual alarms
0
Page: 3

Permit: WQCS00143 Owner - Facility: Town of Burnsville
Inspection Date: 02/22/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Number of pump stations that do not meet permit requirements
# Does the permittee have a root control program?
# If yes, date implemented?
Describe:
Root control is managed internally with cameras and line cleaning. The Utility Director reports minimal
problem with roots.
Comment:
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
# Do you have a system to conduct an annual observation of entire system?
0
❑■❑❑
Yes No NA NE
■❑❑❑
■❑❑❑
■❑❑❑
1111■❑
■❑❑❑
■❑❑❑
# Has there been an observation of remote areas in the last year? ❑ ❑ ❑
Are records available that document inspections of high-priority lines? ❑ ❑ ❑
Has there been visual inspections of high-priority lines in last six months? 0 ❑ ❑ ❑
Comment: An annual observation of the system is being conducted but not documented. Begin
documenting the annual observation and all inspections of high-priority lines, remote areas etc.
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? ❑ ❑ ❑
Does supervisor review all log books on a regular basis? ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas? ❑ ❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
All records are reviewed weekly. Problem areas are addressed as they occur.
Are maintenance records for equipment available? ❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment? 0 ❑ 1:11:1
What is the schedule for testing emergency/standby equipment? Weekly (Under
Load)
Do pump station logs include:
Inside and outside cleaning and debris removal?
0
❑ ❑ ❑
Inspecting and exercising all valves?
0
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0
❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability?
0
❑ ❑ ❑
Are maintenance records for right-of-ways available?
❑
0 ❑ ❑
Are right-of-ways currently accessible in the event of an emergency?
0
❑ ❑ ❑
Are system cleaning records available?
0
❑ ❑ ❑
Page: 4

Permit: WQCS00143 Owner - Facility: Town of Burnsville
Inspection Date: 02/22/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Has at least 10% of system been cleaned annually? 0 ❑ ❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Cleaning is currently performed as needed based on ORC knowledge. The utility should include a goal of a
standardized, proactive approach to cleaning.
Begin documenting maintenance activities performed on right-of-way's
Is a Spill Response Action Plan available?
0
❑ ❑ ❑
Does the plan include:
❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available?
24-hour contact numbers
❑ ❑ ❑
❑ ❑ ❑
Response time
❑ ❑
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑ ❑ ❑
❑ ❑ ❑
Is the spare parts inventory adequate?
0
❑ ❑ ❑
Comment:
❑ ❑ ❑
Pump stations and capacity
Records
Yes No NA NE
Are adequate records of all SSOs, spills and complaints available?
❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available?
❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑
❑ ❑
If yes, is there a corrective action plan?
❑
❑ ❑
Is a map of the system available?
❑ ❑ ❑
Does the map include:
Pipe sizes
❑ ❑ ❑
Pipe materials
❑ ❑ ❑
Pipe location
❑ ❑ ❑
Flow direction
❑ ❑ ❑
Approximate pipe age
❑ ❑ ❑
Number of service taps
❑ ❑ ❑
Pump stations and capacity
❑ ❑ ❑
If no, what percent is complete?
100
List any modifications and extensions that need to be added to the map
Continue to update as necessary.
# Does the permittee have a copy of their permit?
❑ ❑ ❑
Comment:
Page: 5

Permit: WQCS00143 Owner - Facility: Town of Burnsville
Inspection Date: 02/22/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? 0 ❑ ❑ ❑
Are public notices and proof of publication available? 0 ❑ ❑ ❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? ❑ ❑ ❑
# Is permittee compliant with all compliance schedules in the permits? ❑ ❑ ❑
If no, which one(s)?
Begin producing System Performance Annual Report as required by. G.S. 143-215.1 C. Example included for
reference.
Comment:
W LINE -
Lines/Right-of-Ways/Aeriel Lines
Yes No NA NE
Is right-of-way accessible for emergency?
0
❑ ❑ ❑
Is right-of-way free of sinkholes or depressions?
0
❑ ❑ ❑
Is line/right-of-way free of evidence of leakage?
0
❑ ❑ ❑
# Are there areas of exposed line?
❑ ❑ ❑
# Is any exposed line constructed of ductile iron or other approved material?
❑ ❑ ❑
Are water crossing and supports in good condition?
❑ ❑ ❑
# Is right-of-way free of non-utility motorized traffic?
❑ ❑ ❑
Is line free of visible damage?
❑ ❑ ❑
# Are there siphons in this system?
❑
❑ ❑
If yes, are they maintained and documented?
Comment:
TOWN SQ - 119, 120, 122,
Manhole
Yes No NA NE
Is manhole accessible?
❑ ❑ ❑
# Is manhole cover/vent above grade?
❑ ❑ ❑
Is the manhole free of visible signs of overflow?
0
❑ ❑ ❑
Is the manhole free of sinkholes and depressions?
❑ ❑ ❑
Is manhole cover present?
❑ ❑ ❑
# Is manhole properly seated?
❑ ❑ ❑
# Is manhole in good condition?
❑ ❑ ❑
# Is invert in good condition?
❑ ❑ ❑
Is line free-flowing and unrestricted in manhole?
0
❑ ❑ ❑
Is manhole free of excessive amounts of grease?
❑ ❑ ❑
Is manhole free of excessive roots?
❑ ❑ ❑
Is manhole free of excessive sand?
❑ ❑ ❑
Is manhole's extended vent screened?
0
❑ ❑ ❑
Page: 6

Permit: WQCS00143 Owner - Facility: Town of Burnsville
Inspection Date: 02/22/2018 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are vents free of submergence? 0 ❑ ❑ ❑
Are manholes free of bypass structures or pipes? 0 ❑ ❑ ❑
Comment:
WEST LINE - 57-60,104-10
Manhole
Yes No NA NE
Is manhole accessible?
❑ ❑ ❑
# Is manhole cover/vent above grade?
❑ ❑ ❑
Is the manhole free of visible signs of overflow?
❑ ❑ ❑
Is the manhole free of sinkholes and depressions?
❑ ❑ ❑
Is manhole cover present?
❑ ❑ ❑
# Is manhole properly seated?
❑ ❑ ❑
# Is manhole in good condition?
❑ ❑ ❑
# Is invert in good condition?
❑ ❑ ❑
Is line free-flowing and unrestricted in manhole?
❑ ❑ ❑
Is manhole free of excessive amounts of grease?
❑ ❑ ❑
Is manhole free of excessive roots?
❑ ❑ ❑
Is manhole free of excessive sand?
❑ ❑ ❑
Is manhole's extended vent screened?
❑ ❑ ❑
Are vents free of submergence?
❑ ❑ ❑
Are manholes free of bypass structures or pipes?
❑ ❑ ❑
Comment:
Page: 7