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Home My WebLink AboutWQCS00307_CS CEI 01-02-2018_20180102 State of North Carolina | Environmental Quality | Water Resources 2090 U.S. 70 Highway, Swannanoa, NC 28778 828-296-4500 January 02, 2018 Jason Burrell, Town Manager Town of Canton 58 Park St. Canton, NC 28716 SUBJECT: Compliance Inspection Report Town of Canton Collection System Collection System Permit No. WQCS00307 Haywood County Dear Mr. Burrell: The North Carolina Division of Water Resources conducted a Compliance Evaluation Inspection of the Town of Canton’s Collection System on 12/19/2017. This inspection was conducted to verify that the facility is operating in compliance with the conditions and limitations specified in Collection System Permit No. WQCS00307. Based on the on-site visit, records review and discussions with collection system staff, the facility was determined to be in-compliance. The following additional items were noted during the inspection:  Staffing: Recommend additional staff to help maintain system operations and compliance. Currently five staff operate and maintain the distribution and collection system.  Grease Trap Ordinance: Recommend updating the Town’s Grease Trap Ordinance to reflect current practice. The assistance of Richard Hodge, ORC, was appreciated. If you should have any questions, please do not hesitate to contact me directly by phone at 828-296-4686 or via email at mikal.willmer@ncdenr.gov. Sincerely, Mikal Willmer, Environmental Specialist Water Quality Regional Operations Section Asheville Regional Office Division of Water Resources, NCDEQ ATTACHMENTS: Inspection Report EC: WQS ARO Server Laserfiche 20180102_WQCS00307_CEI DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF State of North Carolina | Environmental Quality | Water Resources 2090 U.S. 70 Highway, Swannanoa, NC 28778 828-296-4500 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Compliance Inspection Report Permit:WQCS00307 Effective:07/01/15 Expiration:06/30/23 Owner :Town of Canton SOC: Contact Person: Region: County: Directions to Facility: Haywood Asheville Richard Hodge Effective:Expiration:Facility:Canton Collection System PO Box 987 Title:Phone:828-646-3407Sewer Superintendent Secondary ORC(s): 828-646-3407Phone:25438Certification:Richard Eugene HodgePrimary ORC: CS1,System Classifications: On-Site Representative(s): Related Permits: NC0000272 Blue Ridge Paper Products Inc - Canton Mill Secondary Inspector(s): Primary Inspector: Inspection Date:Exit Time:Entry Time: Phone: 12/19/2017 10:00AM 12:15PM Mikal Willmer 828-296-4686 Timothy H Heim Facility Status: Permit Inspection Type: Reason for Inspection:Inspection Type: Not CompliantCompliant Routine Collection system management and operation Collection System Inspect Non Sampling Question Areas: Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records Monitoring & Rpting Reqmts Inspections Pump Station Manhole Lines (See attachment summary) Page:1 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine Inspection Summary: Mikal Willmer and Tim Heim, with the Asheville Regional Office conducted a Compliance Evaluation Inspection of the Town of Canton's Collection System on December 19, 2017. Richard Hodge, ORC, was present and assisted in the inspection. Overall the system is being well maintained. ORC maintains detailed and organized records of the collection system. The Town is currently working on an asset management plan to implement GIS mapping for the collection and distribution system. CES conducted annual cleaning for the Town of Canton in 2017. The Town recently purchased a VAC Truck and CS staff plan to take over system cleaning in 2018. Additional Inspection Items: Staffing: Recommend hiring additional personnel for the operation and maintenance of the Town of Canton's collection and distribution system. Currently five staff are responsible for the operation and maintenance of an aging distribution and collection system. Grease Trap Ordinance: Update the Town's Grease Trap Ordinance to reflect current practice. Page:2 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine Performance Standards Yes No NA NE Is Public Education Program for grease established and documented? What educational tools are used? Educational material is available at town hall and posted on the Town's website. Recommend adding flushable wipes to the educational program during the next update. Is Sewer Use Ordinance/Legal Authority available? Does it appear that the Sewer Use Ordinance is enforced? Is Grease Trap Ordinance available? Is Septic Tank Ordinance available (as applicable, i.e. annexation) List enforcement actions by permittee, if any, in the last 12 months Currently do not have a separate septic tank ordinance. The Town of Canton's Grease Trap Ordinance needs to be updated. Grease trap inspections were under the authority of the Town plumbing inspector; however, this position no longer exists. Inspections are going to be under the authority of the Haywood County Environmental Health Department in the future. The Town is currently working with the health department when new commercial establishments connect to the town sewer. ORC reports no major grease issues or enforcements. Has an acceptable Capital Improvement Plan (CIP) been implemented? Does CIP address short term needs and long term \"master plan\" concepts? Does CIP cover three to five year period? Does CIP include Goal Statement? Does CIP include description of project area? Does CIP include description of existing facilities? Does CIP include known deficiencies? Does CIP include forecasted future needs? Is CIP designated only for wastewater collection and treatment? Approximate capital improvement budget for collection system? Total annual revenue for wastewater collection and treatment? CIP Comments New CIP covers 2016-2021. Town is currently focused on infrastructure improvement. CIP includes implementation of an asset management plan that will incorporate GIS mapping of the collection and distribution system. Several lift stations are also slated to be upgraded as funding becomes available. The town is also exploring the feasibility of expanding water and sewer service to areas with accessibility. Is system free of known points of bypass? If no, describe type of bypass and location Is a 24-hour notification sign posted at ALL pump stations? # Does the sign include: Instructions for notification? Pump station identifier? 24-hour contact numbers If no, list deficient pump stations Page:3 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine # Do ALL pump stations have an "auto polling" feature/SCADA? Number of pump stations 13 Number of pump stations that have SCADA 0 Number of pump stations that have simple telemetry 13 Number of pump stations that have only audible and visual alarms 13 Number of pump stations that do not meet permit requirements 0 # Does the permittee have a root control program? # If yes, date implemented? Describe: Routine cleaning. Town has a jetter and recently acquired a VAC truck. The town has 13 pump stations; however, only 12 are in use. The 13th pump station was installed for anticipated expansion; however, no flow currently comes through the pump station. All stations are equipped with auto-dialers. Comment: Inspections Yes No NA NE Are maintenance records for sewer lines available? Are records available that document pump station inspections? Are SCADA or telemetry equipped pump stations inspected at least once a week? Are non-SCADA/telemetry equipped pump stations inspected every day? Are records available that document citizen complaints? # Do you have a system to conduct an annual observation of entire system? # Has there been an observation of remote areas in the last year? Are records available that document inspections of high-priority lines? Has there been visual inspections of high-priority lines in last six months? ORC maintains detailed records of all line cleaning, maintenance, violations and customer complaints through a work order system. Pump station inspections are recorded in logbooks and kept with each station. Comment: Operation & Maintenance Requirements Yes No NA NE Are all log books available? Does supervisor review all log books on a regular basis? Does the supervisor have plans to address documented short-term problem areas? What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas? Reviewed daily/weekly. Are maintenance records for equipment available? Is a schedule maintained for testing emergency/standby equipment? What is the schedule for testing emergency/standby equipment?semi-annually Do pump station logs include: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Page:4 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Is there at least one spare pump for each pump station w/o pump reliability? Are maintenance records for right-of-ways available? Are right-of-ways currently accessible in the event of an emergency? Are system cleaning records available? Has at least 10% of system been cleaned annually? What areas are scheduled for cleaning in the next 12 months? CS staff do not have a set cleaning schedule. Cleaning occurs through routine maintenance of the system throughout the year. Staff visit problem areas more frequently. The town previously contracted annual line cleaning through CES; however, with the acquisition of a VAC truck, the town plans to begin line cleaning in-house. Is a Spill Response Action Plan available? Does the plan include: 24-hour contact numbers Response time Equipment list and spare parts inventory Access to cleaning equipment Access to construction crews, contractors, and/or engineers Source of emergency funds Site sanitation and cleanup materials Post-overflow/spill assessment Is a Spill Response Action Plan available for all personnel? Is the spare parts inventory adequate? Comment: Records Yes No NA NE Are adequate records of all SSOs, spills and complaints available? Are records of SSOs that are under the reportable threshold available? Do spill records indicate repeated overflows (2 or more in 12 months) at same location? If yes, is there a corrective action plan? Is a map of the system available? Does the map include: Pipe sizes Pipe materials Pipe location Flow direction Approximate pipe age Number of service taps Page:5 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine Pump stations and capacity If no, what percent is complete?80% List any modifications and extensions that need to be added to the map The town has begun the process of implementing an asset management plan to move towards GIS mapping of the collection and distribution system. # Does the permittee have a copy of their permit? Emailed copy of latest permit.Comment: Monitoring and Reporting Requirements Yes No NA NE Are copies of required press releases and distribution lists available? Are public notices and proof of publication available? # Is an annual report being prepared in accordance with G.S. 143-215.1C? # Is permittee compliant with all compliance schedules in the permits? If no, which one(s)? Press releases are distributed to the newspaper, TV and radio. Annual report is posted on the Towns website. Comment: 3 - Patton Ave. Manhole Yes No NA NE Is manhole accessible? # Is manhole cover/vent above grade? Is the manhole free of visible signs of overflow? Is the manhole free of sinkholes and depressions? Is manhole cover present? # Is manhole properly seated? # Is manhole in good condition? # Is invert in good condition? Is line free-flowing and unrestricted in manhole? Is manhole free of excessive amounts of grease? Is manhole free of excessive roots? Is manhole free of excessive sand? Is manhole's extended vent screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Manhole at grade and in good condition. Unrestricted flow.Comment: 2 - Patton & High St. Manhole Yes No NA NE Is manhole accessible? # Is manhole cover/vent above grade? Page:6 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine Is the manhole free of visible signs of overflow? Is the manhole free of sinkholes and depressions? Is manhole cover present? # Is manhole properly seated? # Is manhole in good condition? # Is invert in good condition? Is line free-flowing and unrestricted in manhole? Is manhole free of excessive amounts of grease? Is manhole free of excessive roots? Is manhole free of excessive sand? Is manhole's extended vent screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Brick manhole with terracotta lines. Invert appeared to be in good condition. Some build up, but free flowing. Comment: #2 - Park St. & Sorrells St. Pump Station Yes No NA NE Pump station type Duplex Are pump station logs available? Is it accessible in all weather conditions? # Is general housekeeping acceptable? Are all pumps present? Are all pumps operable? Are wet wells free of excessive debris? Are upstream manholes free of excessive debris/signs of overflow? Are floats/controls for pumps/alarms operable? Is "auto polling" feature/SCADA present? Is "auto polling" feature/SCADA operational? Is simple telemetry present? Is simple telemetry operational? Are audio and visual alarms present? Are audio and visual alarms operable? Is the Pump station inspected as required? Are backflow devices in place? Are backflow devices operable? Are air relief valves in place? Page:7 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine Are air relief valves operable? # Is an emergency generator available? Can the emergency generator run the pumps? Is the pump station equipped for quick hook-up? Is the generator operable? # Is fuel in tank and sufficient? Is the generator inspected according to their schedule? Is a 24-hour notification sign posted? Does it include: Instructions for notification? Pump station identifier? Emergency phone number Is public access limited? Is pump station free of overflow piping? Is the pump station free of signs of overflow? Are run times comparable for multiple pumps?yes Grit chamber before wetwell reduces the number of issues with the pumps. Lift station can be bypassed if work or repairs need to be completed. Currently no quick hook-up available, generator must be wired into panel. ORC reports electrician will respond at all hours. Comment: 2 - Penland Street Bridge Lines/Right-of-Ways/Aeriel Lines Yes No NA NE Is right-of-way accessible for emergency? Is right-of-way free of sinkholes or depressions? Is line/right-of-way free of evidence of leakage? # Are there areas of exposed line? # Is any exposed line constructed of ductile iron or other approved material? Are water crossing and supports in good condition? # Is right-of-way free of non-utility motorized traffic? Is line free of visible damage? # Are there siphons in this system? If yes, are they maintained and documented? Inspected weekly. Visible to daily traffic. No apparent leaks or support issues noted at the time of the inspection. Comment: 1 - Pigeon St. Bridge Lines/Right-of-Ways/Aeriel Lines Yes No NA NE Is right-of-way accessible for emergency? Is right-of-way free of sinkholes or depressions? Page:8 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine Is line/right-of-way free of evidence of leakage? # Are there areas of exposed line? # Is any exposed line constructed of ductile iron or other approved material? Are water crossing and supports in good condition? # Is right-of-way free of non-utility motorized traffic? Is line free of visible damage? # Are there siphons in this system? If yes, are they maintained and documented? No apparent signs of leaking at joints. Pipe is suspended on the downstream side of the bridge, if flood waters were to rise. Observed daily. Comment: #9 - Champion Dr. Pump Station Yes No NA NE Pump station type Duplex Are pump station logs available? Is it accessible in all weather conditions? # Is general housekeeping acceptable? Are all pumps present? Are all pumps operable? Are wet wells free of excessive debris? Are upstream manholes free of excessive debris/signs of overflow? Are floats/controls for pumps/alarms operable? Is "auto polling" feature/SCADA present? Is "auto polling" feature/SCADA operational? Is simple telemetry present? Is simple telemetry operational? Are audio and visual alarms present? Are audio and visual alarms operable? Is the Pump station inspected as required? Are backflow devices in place? Are backflow devices operable? Are air relief valves in place? Are air relief valves operable? # Is an emergency generator available? Can the emergency generator run the pumps? Is the pump station equipped for quick hook-up? Is the generator operable? Page:9 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00307 12/19/2017 Collection System Inspect Non Sampling Town of Canton Routine # Is fuel in tank and sufficient? Is the generator inspected according to their schedule? Is a 24-hour notification sign posted? Does it include: Instructions for notification? Pump station identifier? Emergency phone number Is public access limited? Is pump station free of overflow piping? Is the pump station free of signs of overflow? Are run times comparable for multiple pumps?yes Pump station has an on-site generator that runs off of natural gas. There is no fence around the lift station; however, all access panels and equipment are locked. Staff use degreaser in pump station due to commercial establishments. Generator automatically self-tests under load every Monday at 10am. Cummings Atlantic services all generators every six months. Comment: 1 - Mitchell St. Manhole Yes No NA NE Is manhole accessible? # Is manhole cover/vent above grade? Is the manhole free of visible signs of overflow? Is the manhole free of sinkholes and depressions? Is manhole cover present? # Is manhole properly seated? # Is manhole in good condition? # Is invert in good condition? Is line free-flowing and unrestricted in manhole? Is manhole free of excessive amounts of grease? Is manhole free of excessive roots? Is manhole free of excessive sand? Is manhole's extended vent screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Brick manhole in good condition. No obvious signs of overflow.Comment: Page:10 DocuSign Envelope ID: 034473CA-A6B4-49DE-B43A-81F90A16CFBF