NC0034924_NOV2017PC0651_20171017

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
Water Resources
ENVlRG14MENTAL QUALPTV
Certified Mail # 7016 1370 0001 6572 1195
Return Receipt Requested
October 30, 2017
Roger C. Floren
Flesher's Fairview Rest Home
PO Box 1160
Fairview, NC 28730-1160
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2017-PC-0651
Permit No. NCO034924
Flesher's Fairview Rest Home WWTP
Buncombe County
Dear Permittee:
ROY COOPER
Govffnw
MICHAEL S. REGAN
5va't'I'Qfy
a. JAY ZIMMERMAN
ijrrocto?'
The North Carolina Division of Water Resources conducted an inspection of the Flesher's Fairview Rest Home on
October 4, 2017. This inspection was conducted to verify that the facility is operating in compliance with the
conditions and limitations specified in NPDES WW Permit No. NC0034924. A summary of the findings and
comments noted during the inspection are provided in the enclosed copy of the inspection report.
The Compliance Sampling inspection was conducted by Division of Water Resources staff from the Asheville
Regional Office. The following violation(s) were noted during the inspection:
Inspection Area Description of Violation
Disinfection -Tablet Contact chamber had excessive solids.
Effluent Pipe Excessive solids were being discharged into the receiving waters.
Operations & Maintenance Heavy solids throughout plant.
Log book did not indicate process controls performed.
Secondary Clarifier Solids were surging over the weirs.
Blanket apparent at —1' from surface.
Overflow had excessive solids.
Effluent Sampling Split sample performed.
Inspector sample results were non-compliant with the Daily Maximum Effluent Limits for Fecal
Coliform, TSS and BOD.
Sample collection in chamber beyond V -notch weir.
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
Inspection Area Description of Violation
De -chlorination Tablet de -chlorinator tube was placed in chamber beyond the V -notch weir.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law.
Please respond in writing to this office within 10 days upon your receipt of this Notice of Violation regarding your
plans or measures to be taken to address the indicated violations and other identified issues, if applicable.
If you should have any questions, please do not hesitate to contact Linda Wiggs with the Water Quality
Regional Operations Section in the Asheville Regional Office at 828-296-4500.
Sincerely,
DocuSigned by:
7E617A38285848C...
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS: Inspection Report
Cc: WQS Asheville Regional Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File
G:\WR\WQ\Buncombe\Wastewater\Minors\Flesher's Rest Home 34924\Inspections\CSI 10-4-2017\NOV(NOI)-2017-PC-0651.rtf
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 IN I 2 15 I 3 I NCO034924 111 121 17/10/04 I17 18 Lam] 19 L G j 201
21111111 11111111111 1111111 1 111111 11111111111 166
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA ----------------------Reserved-------------------
I 71 I JI 72 I Ln, I 73I I I74 751 1 1 1 1 1 1 I80
67 70Iu it J I—I—!
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES Dermit Number)
11:30AM 17/10/04
15/11/01
Flesher's Fairview Rest Home
3016 Cane Creek Rd
Exit Time/Date
Permit Expiration Date
Fairview NC 28730
01:30PM 17/10/04
20/10/31
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Cheri T Mitchell,PO Box 1160 Fairview NC 287301160//828-628-2800/
Yes
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit 0 Flow Measurement Operations & Maintenance Records/Reports
Self -Monitoring Program 0 Sludge Handling Disposal Facility Site Review Effluent/Receiving Waters
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
DS
Linda S Wiggs EW ARO WQ//828-296-4500 Ext.4653/ 10/27/2017
DS
Signature o 2nA Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
NPDES yr/mo/day Inspection Type (Cont.)
NCO034924 111 121 17/10/04 117 18 S
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
The inspector, Linda Wiggs, met onsite with Juanita James (BORC), Shannon James (ORC) and Jim
Lanstra.
Split samples were obtained from the facility's sampler (24-hour composite sample 10/3-10/4/2017).
The facility was losing solids at the time of the inspection.
The Division of Water Resources sample results are as follows:
Fecal Coliform — 27,000/100 ml (Permit Limit — 400/100ml Daily Max.)
BOD — 254 mg/I (Permit Limit — 45 mg/I Daily Max.)
TSS — 958 mg/I (Permit Limit — 45 mg/I Daily Max.)
From January 2016 through September 2017 there have been 19 Effluent Limit Violations reported.
Page#

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
Permit: NCO034924 Owner - Facility: Flesher's Fairview Rest Home
Inspection Date: 10/04/2017 Inspection Type: Compliance Sampling
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ❑ 0 ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable ❑ 0 ❑ ❑
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment: Heavy solids throughout plant.
Log book did not indicate process controls performed.
Permit
Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new
❑
❑
0
❑
application?
❑
❑
❑
0
Is the facility as described in the permit?
0
❑
❑
❑
# Are there any special conditions for the permit?
❑
❑
0
❑
Is access to the plant site restricted to the general public?
0
❑
❑
❑
Is the inspector granted access to all areas for inspection?
0
❑
❑
❑
Comment:
Record Keeping
Yes No NA NE
Are records kept and maintained as required by the permit?
❑
❑
❑
0
Is all required information readily available, complete and current?
❑
❑
❑
0
Are all records maintained for 3 years (lab. reg. required 5 years)?
❑
❑
❑
0
Are analytical results consistent with data reported on DMRs?
❑
❑
❑
0
Is the chain -of -custody complete?
❑
❑
❑
0
Dates, times and location of sampling
❑
Name of individual performing the sampling
❑
Results of analysis and calibration
❑
Dates of analysis
❑
Name of person performing analyses
❑
Transported COCs
❑
Are DMRs complete: do they include all permit parameters?
0
❑
❑
❑
Has the facility submitted its annual compliance report to users and DWQ?
❑
❑
0
❑
(If the facility is = or > 5 MGD permitted flow) Do they operate 24/7 with a certified operator
❑
❑
0
❑
on each shift?
Is the ORC visitation log available and current?
0
❑
❑
❑
Is the ORC certified at grade equal to or higher than the facility classification?
M
❑
❑
❑
Is the backup operator certified at one grade less or greater than the facility classification?
0
❑
❑
❑
Is a copy of the current NPDES permit available on site?
❑
❑
❑
0
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3

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
Permit: NC0034924 Owner - Facility: Flesher's Fairview Rest Home
Inspection Date: 10/04/2017 Inspection Type: Compliance Sampling
Record Keeping Yes No NA NE
Facility has copy of previous year's Annual Report on file for review? ❑ ❑ 0 ❑
Comment: Records are kept at James and James Environmental Mgmt, Inc office, and therefore
were not evaluated.
Bar Screens
Yes No NA NE
Type of bar screen
0
❑
❑
❑
a.Manual
0
❑
❑
❑
b.Mechanical
❑
❑
❑
❑
Are the bars adequately screening debris?
0
❑
❑
❑
Is the screen free of excessive debris?
0
❑
❑
❑
Is disposal of screening in compliance?
0
❑
❑
❑
Is the unit in good condition?
0
❑
❑
❑
Comment:
Equalization Basins
Yes No NA NE
Is the basin aerated?
0
❑
❑
❑
Is the basin free of bypass lines or structures to the natural environment?
0
❑
❑
❑
Is the basin free of excessive grease?
0
❑
❑
❑
Are all pumps present?
0
❑
❑
❑
Are all pumps operable?
N
❑
❑
❑
Are float controls operable?
❑
❑
❑
0
Are audible and visual alarms operable?
❑
❑
0
❑
# Is basin size/volume adequate?
0
❑
❑
❑
Comment:
Aeration Basins
Yes No NA NE
Mode of operation
Type of aeration system
Diffused
Is the basin free of dead spots?
0
❑
❑
❑
Are surface aerators and mixers operational?
❑
❑
0
❑
Are the diffusers operational?
0
❑
❑
❑
Is the foam the proper color for the treatment process?
❑
❑
0
❑
Does the foam cover less than 25% of the basin's surface?
❑
❑
0
❑
Page# 4

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
Permit: NCO034924 Owner - Facility: Flesher's Fairview Rest Home
Inspection Date: 10/04/2017 Inspection Type: Compliance Sampling
Aeration Basins Yes No NA NE
Is the DO level acceptable? ❑ ❑ ❑ 0
Is the DO level acceptable?(1.0 to 3.0 mg/1) ❑ ❑ ❑ 0
Comment: No foam present.
Secondary Clarifier
Yes No NA NE
Is the clarifier free of black and odorous wastewater?
0
❑
❑
❑
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
❑
0
❑
Are weirs level?
M
❑
❑
❑
Is the site free of weir blockage?
0
❑
❑
❑
Is the site free of evidence of short-circuiting?
❑
0
❑
❑
Is scum removal adequate?
0
❑
❑
❑
Is the site free of excessive floating sludge?
0
❑
❑
❑
Is the drive unit operational?
❑
❑
0
❑
Is the return rate acceptable (low turbulence)?
0
❑
❑
❑
Is the overflow clear of excessive solids/pin floc?
❑
0
❑
❑
Is the sludge blanket level acceptable? (Approximately'/4 of the sidewall depth)
❑
0
❑
❑
Comment: Solids were surging over the weirs.
Blanket apparent at —1' from surface.
Overflow had excessive solids.
Aerobic Digester
Yes No NA NE
Is the capacity adequate?
0
❑
❑
❑
Is the mixing adequate?
0
❑
❑
❑
Is the site free of excessive foaming in the tank?
0
❑
❑
❑
# Is the odor acceptable?
0
❑
❑
❑
# Is tankage available for properly waste sludge?
0
❑
❑
❑
Comment:
Disinfection -Tablet
Yes No NA NE
Are tablet chlorinators operational?
0
❑
❑
❑
Are the tablets the proper size and type?
0
❑
❑
❑
Number of tubes in use?
2
Is the level of chlorine residual acceptable?
❑
❑
❑
0
Is the contact chamber free of growth, or sludge buildup?
❑
❑
❑
Page# 5

DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
Permit: NCO034924 Owner - Facility: Flesher's Fairview Rest Home
Inspection Date: 10/04/2017 Inspection Type: Compliance Sampling
Disinfection -Tablet Yes No NA NE
Is there chlorine residual prior to de -chlorination? ❑ ❑ ❑ 0
Comment: Contact chamber had excessive solids.
De -chlorination
Yes No NA NE
Type of system ?
Tablet
❑
❑
Is the feed ratio proportional to chlorine amount (1 to 1)?
❑ ❑
0
❑
Is storage appropriate for cylinders?
❑ ❑
0
❑
# Is de -chlorination substance stored away from chlorine containers?
❑ ❑
0
❑
Comment:
Are the tablets the proper size and type? 0 ❑ ❑ ❑
Are tablet de -chlorinators operational? ❑ 0 ❑ ❑
Number of tubes in use? 1
Comment: Tablet de -chlorinator tube was placed in chamber beyond the V -notch weir.
Flow Measurement - Effluent
Yes No NA NE
# Is flow meter used for reporting?
0
❑
❑
❑
Is flow meter calibrated annually?
0
❑
❑
❑
Is the flow meter operational?
0
❑
❑
❑
(If units are separated) Does the chart recorder match the flow meter?
M
❑
❑
❑
Comment: Calibrated 11/23/2016.
Effluent Sampling
Yes No NA NE
Is composite sampling flow proportional?
0
❑
❑
❑
Is sample collected below all treatment units?
❑
0
❑
❑
Is proper volume collected?
❑
❑
❑
0
Is the tubing clean?
0
❑
❑
❑
# Is proper temperature set for sample storage (kept at less than or equal to 6.0 degrees
M
❑
❑
❑
Celsius)?
Is the facility sampling performed as required by the permit (frequency, sampling type
0
❑
❑
❑
representative)?
Comment: Split sample performed.
Inspector sample results were non-compliant with the Daily Maximum Effluent Limits for
Fecal Coliform, TSS and BOD.
Sample collection in chamber beyond V -notch weir.
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DocuSign Envelope ID: 5F318380-C75C-4497-A38F-2D36CA55738E
Permit: NC0034924 Owner - Facility: Flesher's Fairview Rest Home
Inspection Date: 10/04/2017 Inspection Type: Compliance Sampling
Effluent Pipe
Yes No NA NE
Is right of way to the outfall properly maintained?
0
❑
❑
❑
Are the receiving water free of foam other than trace amounts and other debris?
❑
0
❑
❑
If effluent (diffuser pipes are required) are they operating properly?
❑
❑
0
❑
Comment: Excessive solids were being discharqed into the receiving waters.
Page# 7