NC0071897_LV20170096_20170403

Certified Mail # 70151520 0003 5463 2183
Return Receipt Requested
April 03, 2017
Mizpah Healthcare Inc
He_nderson's Assisted Living
74 Lotus Lane
Hendersonville, NC 28792
RECEIYEE&NCDE4DWR
APR 0 i 2011
@N�terQualit
�0""'U'Ri S ft on
SUBJECT: Notice of Violation and Assessment of Civil Penalty
for Violations of North Carolina General Statute (G.S.) 143-215.1(a)(6)
and NPDES WW Permit No. N00071897
Mizpah Healthcare Inc
Henderson's Assisted Living WWTP
Case No. LV -2017-0096
Henderson County
Dear Permittee:
This letter`trans�uits :e: Notice. of Vinlatiori _and:..assessment of civil penalty, in the _amount of .$816.62 ($700 0.0 civil penalty.+
..
$116.62 enforcement costs) against Mizpah Healthcare Inc.
This assessment is based upon the following facts: a review has been conducted of the discharge monitoring report (DMR)
submitted by Mizpah.Healthcare Inc for the month of September 2016. This review has shown the subject facility to be in
violation of the discharge limitations and/or monitoring requirements found in NPDES WW Permit No. NC0071897. The
violations, which occurred in September 2016, are summarized in Attachment A to this letter.
Based upon the above facts, I conclude as a matter of law that Mizpah Healthcare Inc violated the terms, conditions or
requirements of NPDES WW Permit No. NCO071897 and G.S. 143-215.l(a)(6) in the manner and extent shown in
Attachment A. In accordance with the maximums established by G.S. 143-215.6A(a)(2), a civil penalty maybe assessed
against any person who violates the terms, conditions or requirements of a permit required by G.S. 143-215.1(a).
Based upon the above findings of fact and conclusions of law, and in accordance with authority provided by the Secretary
of the Department of Environmental Quality and the Director of the Division of Water Resources, I, G. Landon Davidson,
P.G., Regional Supervisor, Asheville Regional Office hereby make the following civil penalty assessment against Mizpah
Healthcare Inc:
State of North Carolina { Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

$200.00
500.00
1
1 of the 2 violations of 143-215.1(a)(6) and Permit No.NC0071897, by discharging wastewater into
the waters of the State in violation of the Permit Daily Maximum for BOD - Conc.
1 of the 1 violations of 143-215.1(a)(6) and Permit No.NC0071897, by discharging waste water into
the waters of the State in violation of the Permit Monthly Average for BOD - Conc.
$700.00 TOTAL CIVII. PENALTY
$116.62 Enforcement Costs
816.62 TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken into account the Findings of Fact and
Conclusions of Law and the factors set forth at G. S. 143B -282.1(b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public health, or to private property
resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or, surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violation was committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs, over which the Environmental
Management Commission has regulatory authority; and
(8) ` The cost to the State of the enforcement procedures.
Within thirty (30) days of receipt of this notice, you must do one of the following:
(1) Submit payment of the penalty, OR
(2) Submit a written request for remission, OR
(3) Submit a written request for an administrative hearing
Option 1: Submit payment of the penalty:
Payment should be made directly to the order of the Department of Environmental Quality (do not include waiver
form). Payment of the penalty will not foreclose further enforcement action for any continuing or new violation(s).
Please submit payment to the attention of:
Wastewater Branch
Division of Water Resources
1617 Mail Service Center
Raleigh, North Carolina 27699-1617

Option 2: Submit a written request for remission or mitigation including a detailed justification for such
'-1
request:
Please be aware that a request for remission is limited to consideration of the five factors listed below as they may
relate to the reasonableness of the amount of the civil penalty assessed. Requesting. remission is not the proper
procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual statements contained in
the civil penalty assessment document. Because a remission request forecloses the option of an administrative hearing,
such a request must be accompanied by a waiver of your right to an administrative hearing and a stipulation -,and
agreement that no factual or legal issues are in dispute. Please prepare a detailed statement that establishes why you
believe the civil penalty should be remitted, and submit it to the Division of Water Resources at the address listed below.
In determining whether a remission request will be approved, the following factors shall be considered:
(1) whether one or more of the civil penalty assessment factors in NCGS 143B -282.1(b) was wrongfully
applied to the detriment of the petitioner;
(2) whether the violator promptly abated continuing environmental damage resulting from the violation;
(3) whether the violation was inadvertent or a result of an accident;
(4) whether the violator had been assessed civil penalties for any previous Violations; or
(5) whether payment of the civil penalty will prevent payment for the remaining necessary remedial actions.
Please note that all evidence presented in support of your request for remission must be submitted in writing. The
Director of the Division of Water Resources will review your evidence and inform you of his decision in the matter of
your remission request. The response will provide details regarding the case status, directions for payment, and
provision for further appeal of the penalty to the Environmental Management Commission's Committee on Civil Penalty
Remissions (Committee). Please be advised that the Committee cannot consider information that was not part of the
original remission request considered by the Director. Therefore, it is very important that you prepare a complete and
thorough statement in support of your request for remission.
In order to request remission you must complete and submit the enclosed "Request for Remission of Civil Penalties,
Waiver of Right to an Administrative Hearing and Stipulation of Facts" form within thirty (30) dgys of receipt of this
notice. The Division of Water Resources also requests that you complete and submit the enclosed "Justification for
Remission Request."
Both forms should be submitted to the following address:
Wastewater Branch
Division of Water Resources
1617 Mail Service Center
Raleigh, North Carolina 27699-1617

Option 3: File a petition for an administrative hearing with the Office of Administrative Hearings:
tl
If you wish to contest any statement in the attached assessment document you must file a petition for an administrative
hearing. You may obtain the petition form from the Office of Administrative Hearings.. You must file the petition with
the'Office of Administrative Hearings within thirty. (30) days of receipt of this notice. A petition is considered filed
when it is received in the Office of Administrative Hearings during normal office hours. The Office of Administrative
Hearings accepts filings Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., except for official state
holidays. The petition may be filed by facsimile (fax) or electronic mail by an attached file (with restrictions) provided
the signed original, one (1) copy and a filing fee (if a filing fee is required by NCGS § 150B-23.2) is received in the
Office of Administrative Hearings within seven (7) business days following the faxed or electronic transmission. You
should contact the Office of Administrative Hearings with all questions regarding the filing fee and/or the details of the
filing process.
The mailing address and telephone and fax numbers for the Office of Administrative Hearings are as follows:
Office of Administrative Hearings
6714 Mail Service Center
Raleigh, NC 27699-6714
Tel: [phone]
Fax: [phone]
One (1) copy of the petition must also be served on DEQ as follows:
Mr. William F. Lane, General Counsel
Department of Environmental Quality
1601 Mail Service Center
Raleigh, North Carolina 27699-1601
Please indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options.above.within thirty (30) days of receipt of this letter, as evidenced by an internal
date/time -received stamp (riot a postmark), 4i11 result" -this in being-referred-tothe"Attorney GeneraPs
Office-=
collection of the penalty through a civil action. Please be advised that additional penalties may be assessed for violations
that occur after the review period of this assessment.
If you have any questions, please 'contact Janet Cantwell with the Division of Water Resources staff of the Asheville
Regional Office at [phone] or via email [e-mail].
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Asheville Regional Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File
James & James Environmental/ ORC
G:\4VR\NQ\I7endersonUVastextter`abGnors1,Tienderson's Assisted Living M9711N.2017-0096.af

Y)
JUSTIFICATION FOR REMISSION REQUEST
Case Number: LV -2017-0096
Assessed Party: Mizpah Healthcare Inc
Permit No.: NCO071897
County: Henderson
Amount Assessed: $816.62
Please use this form when requesting remission of this civil penalty. You must also complete the "Request For Remission,
Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form to request remission of this civil penalty.
You should attach any documents that you believe support your request and are necessary for the Director to consider in
evaluating your request for remission. Please be aware that a request for remission is limited to consideration of the five
factors listed below as they may relate to the reasonableness of the amount of the civil penalty assessed. Requesting
remission is not the proper procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual
statements contained in the civil penalty assessment document. Pursuant to N.C.G.S. § 143B -282.1(c), remission of a civil
penalty may be granted only when one or more of the following five factors apply. Please check each factor that you
believe applies to your case and provide a detailed explanation, including copies of supporting documents, as to why the
factor applies (attach additional pages as needed).
(a) one or more. of the civil penalty assessment factors in N.C.G.S. 143B -282.1(b) were wrongfully applied to the
detriment of the petitioner (the assessment factors are listed in the civil penalty assessment document);
(b) the violator promptly abated continuing environmental damage resulting from the violation (i.e., explain the
steps that you took to correct the violation and prevent future occurrences);
(c) the violation was inadvertent or a result of an accident (i.e., explain why the violation was unavoidable or
something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any previous violations;
(e) payment of the civil penalty will prevent payment for the remaining necessary remedial actions (i.e., explain
how payment of the civil penalty will prevent you from performing the activities necessary to achieve
compliance).
EXPLANATION:

r
1
STATE OF NORTH CAROLINA DEPARTMENT OF -ENVIRONMENTAL QUALITY
COUNTY OF HENDERSON
IN THE MATTER OF ASSESSMENT ) WAIVER OF RIGHT TO AN
OF CIVIL PENALTIES AGAINST ) ADIVM%aSTRATIVE HEARING AND
STIPULATION OF FACTS
Nhzpah Healthcare Inc )
Henderson's Assisted Living WWTP' )
PERMITNO. NCO071897 1 CASE NO. LV -2017-0096
Having been assessed civil penalties totaling $816:62 for violation(s) as set forth in the assessment document of the Division
of Water Resources dated April 03, 2017, the undersigned, desiring to seek remission of the civil penalty, does hereby
waive the right to an administrative hearing in the above -stated matter and does stipulate that the facts are as alleged in the
assessment document. The undersigned further understands that all evidence presented in support of remission of this civil
penalty must be submitted to the Director of the Division of Water Resources within thirty (30) days of receipt of the notice
of assessment. No new evidence in support of a remission request will be allowed after (3 0) days from the receipt of the
notice of assessment.
This the
day of
SIGNATURE
ADDRESS
TELEPHONE
20

C
,1
ATTACHMENT A
Mizpah Healthcare Inc
CASE NUMBER: LV -2017-0096
PERMIT:
NCO071897
REGION:
Asheville
FACILITY:
Henderson's Assisted Living WWTP
COUNTY:
Henderson
LIMIT VIOLATION(S)
SAMPLE LOCATION: Outfall 001 - Effluent
Violation
Report
Unit of Limit Calculated % Over
Violation
Penalty
Date
Month/Yr Parameter
Frequency Measure Value
Value
Limit
Type
Amount
9/14/2016
9-2016 BOD, 5 -Day (20 Deg.
Weekly mg/I 7.50
12.90
72.0
Daily
$200.00
C) - Concentration
Maximum
Exceeded
9/29/2016
9-2016 BOD, 5 -Day (20 Deg.
Weekly mg/I 7.50
8.80
17.2
Daily
$0.00
C) - Concentration
Maximum
Exceeded
9/30/2016
9-2016 BOD, 5 -Day (20 Deg.
Weekly mg/I 5
7.60
50.9
Monthly
$500.00
C) - Concentration
Average
Exceeded

DIVISION OF WATER RESOURCES - CIVIL PENALTY ASSESSMENT (File)
Violator: Mizpah Healthcare Inc
Facility Name: Henderson's Assisted Living WWTP
Permit Number: NCO071897
County: Henderson
Case Number: LV -2017-0096
ASSESSMENT FACTORS
1) The degree and extent of harm to the natural resources of the State, to the public health, or to private property
resulting from the violation;
All effluent violations may be detrimental to the receiving stream but may not be immediately quantified.
2) The duration and gravity of the violation;
Two Daily Max BODs exceeded the permit limit by 72% & 17%.
One Monthly AverageD exceeded the permit limit by 50.9%.
3) The effect on ground or surface water quantityy or quality or on air quality;
All effluent violations may be detrimental to the receiving stream but may not be immediately quantified.
4) The cost of rectifying the damage;
The cost is unknown.
5) The amount of money saved by noncompliance;
The amount of money saved is unknown.
The amount of money saved would include the cost of excess solids removal and additional aeration. It
would also include more operating and maintenance time on site and the cost of additional chemical
treatment.
The amount of money saved would include the cost of collection of the additional samples and the cost of
analyzing them at a certified lab.
6) Whetlerithe violation was committed willfully or intentionally;
It does not appear to be either.
7) The prior record of the violator in complying or failing to comply with programs over which the Environmental'
Management Commission has regulatory authority; and
There have been four civil penalty enforcements in the twelve months prior to this violation.
8) The cost to the State of the enforcement procedures.
$116.62
Date G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ

NPDES PERMIT N0. N00071897 DISCHARGE NO. 001 < MONTH SEPT YEAR 2016
a
FACILITYNAME HENDERSON'S ASSISTED LIVING CLASS II COUNTY HENDERSON
CERTIFIED LABORATORY (1) JAMES &,JAMES.ENVIRONMENTAL MGT., INC. CERTIFICATION NO. 482
(list additionallaboratories on the backside/page 2 of this form)
OPERATOR IN RESPONSIBLE CHARGE (ORC) SHANNON JAMES GRADE•. .11 CERTIFICATION NO. 1002130
PERSON(S) COLLECTING SAMPLES SHANNON JAMES ORC PHONE [phone]
CHECK BOX IF ORC HAS MANGER i � S i � .� � � NO FLOW /DISCHARGE FROM SITE
Mail ORIGINAL and ONE COPY to:
AT'TN: CENTRAL FILES• .. 10/26/2016
x
DIVISION OF WATER QUALITY
1617 MAIL SERVICE CENTER BY THIS SIGNATURE, I CERTIFY THAT THIS REPORT IS
RALEIGH, NC 27699-1617 ACCURATE AND,CONTLETE TO TBE BEST OF MY KNOWLEDGE.
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Facility.Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements
(iwludius weekly avers es, tf hcaktla i
.-Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements
t., Noncompliant .
The permittee shall report to the Director or the appropriate Regional Office any noncompliance that potentially threatens public health or•the.
environment. Any information shall be provided orally within 24.hours'from the•time:the permittee:became aware of the circumstances. A
writtensubmission shall also be provided within.5 days;ofthe-time the permtttee.becoriies.aware of the circumstances.
If the facility is noncompliant, please attach a list of corrective `actions being taken and a time -table for improvements to be made, as-require(f by Part II:E.6
of the-NPDES. permit.
"I certify, under penalty of law, that this document and all, attachments wempr6pared under my,direcdorior supervision in accordance with a system designed to assure
that qualified personnel properly gather and evaluate the information submitted Based on my inquiry of the person or persons who managed the system, or those
persons directly responsible for gathering the information, the information submitted is tdthe best ofmy knowledge and belief; true, accurate, and complete. I am
aware that there ,are significant penalties for submitting false information, inclnding.the-possibihty of fines and imprisonment for knowing violations "
HENDERSON'S.ASSISTED.LIVING
Permittee ' (Please print or type)
6f Permittee" .. Date
(Re uired unless submitted -electronically) -
602 BROOKSIDE CAMP -RD, HENDERSONVILLE,NC 28792 • 828-697-0063 11-30-15'
PerroitteeAddress Phone Number, a -mail address, PennitEapiiafionDate
ADDITIONAL' CERTIFIED LABORATORIES
Certified Laboratory.(2).; `• CertificatiofNo_...
Certified Laboratory. (3). ;. Certification No. -
Certified Laboratory (4) • Certification No.
Certified Laboratory. (5) Certification No.
PARAMETER CODES
Parameter Code assistance may be obtained by calling the NPDES Unit at [phone] or by visiting hfp://portal.nodenr.org/web/wq/sn/ps/npdes/appfo—.
Use only units of measurement designated in the reporting facility's NPDES permit'for reporting data.
* No Flow/Discharge From Site: Check this box if no discharge occurs and, as.a result, there are no data to be
entered for all of the paramefers'on the DN"a' for the entire monitoring period. '
** ORC On Site?: ORC must visit facility and document visitation of facility as'required per 15A NCAC 8G.0204.
*** Signature of Permittee: If signed by other than the permittee; then the delegation of the,signatory authority must be on
file with the state per 15A NCAC 213 .0566(b)(2)(D). '

JAMES & JAMES ENVIRONMENTAL MANAGEMENT, IN*
-PO BOX 1354, MOUNTAIN HOME, NC 28758
[phone] OFFIC ' E
(M) 697-0065 FAX
September, 2016
Client: Henderson's Rest Home
NPDES PERMIT NUMBER: NC0071897
Dear Client,
We are pleased to notify you that your facility operated most of the month within your National Pollutant
Discharge Elimination System (NPDES) permit. We did experience a result that was greater than the
permit discharge limits. Your permit has both a monthly maximum and a daily maximum. Your facility
exceeded the permit discharge limits on the items listed below:
BOD 12.9 mg/l on the 146'
,)nth
8.79 mg/l on the 29
7.5 mg/1 Monthly Average
This gave two daily maximum violations.and did give one monthly violation. We determined that the
cause of the violation was probably due a couple different issues. (1) Grease has been entering the facility
from the establishment. I have spoken with Mr. Crummie regarding the grease issues and checking the
chemicals that are entering the facility. The facility was wasted to the digester and the grease was hand
baled from the clarifier,and chlorine contact chamber. This removed by 5 gallon pails from the site.
Mr. Crwnmie is reviewing the cleaning products being used by the kitchen and staff to confirm there has
been no changes in the chemicals being added. Alum is being added to, the facility and sludge was wasted
tothe --digestbr.-0
Y u3wayteteive4monetary fim,for-thiim'6ifthl-.Thdnk-yoii for yourianderstanding inAhist.
-.
matter.
Thank you for choosing James & James as your service company.
anita James

• k,
LV -2003-0087 8-2002 2/10/03 $1,000.00 $100.00 2/19/03; 4/2[03 $1,000.00 $100.00 $0.00 No 7/11/03
3-2011
Permit Enforcement History Details by Owner
$142.00
3/14/12 $242.00 $0.00 No 5/7/12
S"•
4-2007
4/3/2017
'
$308.57
$0.00 No
. 11/28/07
LV -2007-0412
1
11/9/07 $60,0.00
Owner:
Mizpah Healthcare Inc
$70.00
$0.00 No
1/28/09
LV -2007-0424
6-2007
Facility:
Henderson's Assisted Living VWVfP
12/17/•97 3/26/08• $0.00 9/11/08 $0.00
$870.00
$0.00 No
11/21/08
LV -2009-0128
Permit:
NCO071897
$65.00
6/11/09, 2/18/1.0 $0.00 5/12/11 $0.00
$265.00
$0.00 No
6/21/11
Region:
Asheville County Henderson
7/22/09 $350.00
$65.00
12/4/12`'`
11/12/09 $415.00
$0.00 No
Penalty
LV -2012-0211
Remission `:' Enf
Enf EMC
EMC OAH Collection Has
1/3/13q
6/27/13
Assessment Penalty
Enforcement
Request a'Conf
Remission Hearing
Remission MemoSent Total Balance Pmt
Case
Case
MR Approved Amount
Costs Damages
Received i Held
Amount Held
,Remission
Amount Amount To AGO Paid Due Plan
Closed
Number
LV -1998-0223 11/6/98 $250.00
$150.83
12/7/94" 2/3/99
$0.00
$400.83 $0.00 No
,4/12/99
LV -2002-0610 12/2/02 $250.00
$122.04
$372.04 $0.00 No
1/16/03
• k,
LV -2003-0087 8-2002 2/10/03 $1,000.00 $100.00 2/19/03; 4/2[03 $1,000.00 $100.00 $0.00 No 7/11/03
LV -2011-0267
3-2011
10/31/11 $100.00
$142.00
3/14/12 $242.00 $0.00 No 5/7/12
LV -2007-0399
4-2007
10/12/07 $100.00
$208.57
$308.57
$0.00 No
. 11/28/07
LV -2007-0412
5-2007
11/9/07 $60,0.00
$70.00
12/18/07, 12/18/07 $600.00 9/11108 $0.00
$70.00
$0.00 No
1/28/09
LV -2007-0424
6-2007
11/13/07 $800.00
$70.00
12/17/•97 3/26/08• $0.00 9/11/08 $0.00
$870.00
$0.00 No
11/21/08
LV -2009-0128
1-2009
4/21/09 $200.00
$65.00
6/11/09, 2/18/1.0 $0.00 5/12/11 $0.00
$265.00
$0.00 No
6/21/11
LV -2009-0237
5-2009
7/22/09 $350.00
$65.00
12/4/12`'`
11/12/09 $415.00
$0.00 No
1/6110
LV -2012-0211
7-2012
12/3/12 $750.00
$137.00
1/3/13q
6/27/13
$375.00
$512.00 No
LV -2011-0265
2-2011
10/26/11 $200.00
$142.00
3/14/12 $342.00
$0.00 No
5/7/12
LV -2011-0267
3-2011
10/31/11 $100.00
$142.00
3/14/12 $242.00 $0.00 No 5/7/12
LV -2011-0297
4-2011
11/18/11 $300.00
$142.00
4/16/12 $442.00 $0.00 No 1/28/13
LV -2012-0037
7-2011
3/15/12 $200.00
$137.00
4/10/121
11/22/13
$0.00
$337.00 No
LV -2012-0093
10-2011
6/19/12 $550.00
$137.00
7/29/12
4/16/13
$165.00
$522.00 No
LV -2012-0189
5-2012
11/1/12 $750.00
$137.00
12/4/12";.
•h .
6/27/13
$375.00
$512.00 No
LV -2012-0191
6-2012
11/1/12 $450.00
$137.00
12/4/12`'`
6/27/13
$225.00
$362.00 No
LV -2012-0211
7-2012
12/3/12 $750.00
$137.00
1/3/13q
6/27/13
$375.00
$512.00 No

4/3/2017
2
LV -2013-0027 9-2012 2/14/13 $350.00 $137.00
r_ 7/16/13 $487.00 $0.00 No 9/27/13
LV -2015-0114 3-2015 7/20/15 $350.00 $159.26 3/15/17 $509.26 No
a.
LV -2016-0116
,1-2016
6/24/16 $550.00
$113.93
^
10/31/16
$663.93 No
LV -2016-0179
8-2015
8/31/16 $450.00
$112.94
9/9/16'-;-
`
10/4/16 $0.00
$562.94 No
LV -2016-0206
4-2016
10/14/16 $250.00
$116.62
If
3/15/17
$366.62 No
LV -2016-0239
7-2016
11/15/16 $450.00
$116.62
i.
$566.62 No
LV -2017-0025
8-2016
1/23/17 $650.00
$116.62
2/20/17•;.
i.
3/7/17 $0.00
$766.62 No
LV -2017-0096
9-2016
3/30/17 $700.00
$116.62
q
$816.62. No
Total Cases:
24
Total Penalty Amount:
$10,600
Total Enforcement Cost:
$2,952.05
Sum Of Total Paid: $4,314.44 Total Balance Due:
$6,497.61
Sum of Total Case Penalties 1
$13,552.05
Total Penalties After Remissions:
$10,812.05