NC0065480_LV20170041_20170315

Yater Resources
ENVIRONMENTAL &AUTY
Certified Mail # 7013 2630 0002 1134 0027
Return Receipt Requested
March 15, 2017
Shannon V Becker, President
Aqua North Carolina.Inc
202 Mackenan Ct
Cary, NC 27511
SUBJECT: Notice of Violation and Assessment of Civil Penalty
for Violations of North Carolina General Statute (G.S.) 143-215.1(a)(6)
and NPDES WW Permit No. NCO065480
Aqua North Carolina Inc
Beau Rivage Plantation WWTP
Case No. LV -2017-0041
New Hanover County
Dear Permittee:
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This letter transmits a Notice of Violation and assessment of civil penalty in the amount of $2,742.25 ($2,625.00 civil penalty
+ $117.25 enforcement costs) against Aqua North Carolina Inc.
This assessment is based upon the following facts: a review has been conducted of the discharge monitoring report (DMR)
submitted by Aqua North Carolina Inc for the month of October 2016. This review has shown the subject facility to be in
violation of the discharge limitations and/or monitoring requirements found in NPDES WW Permit No. NC0065480. The
violations, which occurred in October 2016, are summarized in Attachment A to this letter.
Based upon the above facts, I conclude as a matter of law that Aqua North Carolina Inc violated the terms, conditions or
requirements of NPDES WW Permit No. NCO065480 and G.S. 143-215.1(a)(6) in the manner and extent shown in
Attachment A. In accordance with the maximums established by G.S. 143-215.6A(a)(2), a civil penalty may be assessed
against any person who violates the terms, conditions or requirements of a permit required by G.S. 143-215. l(a).
Based upon the above findings of fact and conclusions of law, and in accordance with authority provided by the Secretary
of the Department of Environmental Quality and the Director of the Division of Water Resources, I, James H. Gregson,
Regional Supervisor, Wilmington Regional Office hereby make the following civil penalty assessment against Aqua North
Carolina Inc:
State of North Carolina I Environmental Quality I Water Resources
127 Cardinal Drive Extension, Wilmington, North Carolina 28405
910-796-7215

$375.00 1 of the 1 violations of 143-215.1(a)(6) and Permit No.NC0065480, by discharging waste water into
the waters of the State in violation of the Permit Daily Maximum for ENTRCOCI.
$2,250.00 1 of the 1 violations of 143-215.1(a)(6) and Permit No.NC0065480, by discharging waste water into
the waters of the State in violation of the Permit Monthly Average for FLOW.
$2,625.00 TOTAL CIVIL PENALTY
$117.25 Enforcement Costs
$2,742.25 TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken into account the Findings of Fact and
Conclusions of Law and the factors set forth at G.S. 143B -282.1(b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public health, or to private property
resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violation was committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs over which the Environmental
Management Commission has regulatory authority; and
(8) The cost to the State of the enforcement procedures.
Within thirty (30) days of receipt of this notice, you must do one of the following:
(1) Submit payment of the penalty, OR
(2) Submit a written request for remission, OR
(3) Submit a written request for an administrative hearing
Option 1: Submit payment of the penalty:
Payment should be made directly to the order of the Department of Environmental Quality (do not include waiver
form). Payment of the penalty will not foreclose further enforcement action for any continuing or new violation(s).
Please submit payment to the attention of:
Wastewater Branch
Division of Water Resources
1617 Mail Service Center
Raleigh, North Carolina 27699-1617

Option 2: Submit a written request for remission or mitigation including a detailed justification for such
request:
Please be aware that a request for remission is limited to consideration of the five factors listed below as they may
relate to the reasonableness of the amount of the civil penalty assessed. Requesting remission is not the proper
procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual statements contained in
the civil penalty assessment document. Because a remission request forecloses the option of an administrative hearing,
such a request must be accompanied by a waiver of your right to an administrative hearing and a stipulation and
agreement that no factual or legal issues are in dispute. Please prepare a detailed statement that establishes why you
believe the civil penalty should be remitted, and submit it to the Division of Water Resources at the address listed below.
In determining whether a remission request will be approved, the following factors shall be considered:
(1) whether one or more of the civil penalty assessment factors in NCGS 143B-282.I(b) was wrongfully
applied to the detriment of the petitioner;
(2) whether the violator promptly abated continuing environmental damage resulting from the violation;
(3) whether the violation was inadvertent or a result of an accident;
(4) whether the violator had been assessed civil penalties for any previous violations; or
(5) whether payment of the civil penalty will prevent payment for the remaining necessary remedial actions.
Please note that all evidence presented in support of your request for remission must be submitted in writing. The
Director of the Division of Water Resources will review your evidence and inform you of his decision in the matter of
your remission request. The response will provide details regarding the case status, directions for payment, and
provision for further appeal of the penalty to the Environmental Management Commission's Committee on Civil Penalty
Remissions (Committee). Please be advised that the Committee cannot consider information that was not part of the
original remission request considered by the Director. Therefore, it is very important that you prepare a complete and
thorough statement in support of your request for remission.
In order to request remission you must complete and submit the enclosed "Request for Remission of Civil Penalties,
Waiver of Right to an Administrative Hearing and Stipulation of Facts" form within thirty (3 0) days of receipt of this
notice The Division of Water Resources also requests that you complete and submit the enclosed "Justification for
Remission Request."
Both forms should be submitted to the following address:
Wastewater Branch
Division of Water Resources
1617 Mail Service Center
Raleigh, North Carolina 27699-1617

Option 3: file a petition for an administrative hearing with the Office of Administrative Hearinl4s:
If you wish to contest any statement in the attached assessment document you must file a petition for an administrative
hearing. You may obtain the petition fonn from the Office of Administrative Hearings. You must file the petition with
the Office of Administrative Hearings within thirty (30) days of receipt of this notice. A petition is considered filed
when it is received in the Office of Administrative Hearings during normal office hours. The Office of Administrative
Hearings accepts filings Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., except for official state
holidays. The petition may be filed by facsimile (fax) or electronic mail by an attached file (with restrictions) - provided
the signed original, one (1) copy and a filing fee (if a filing fee is required by NCGS §1 50B-23.2) is received in the
Office of Administrative Hearings within seven (7) business days following the faxed or electronic transmission. You
should contact the Office of Administrative Hearings with all questions regarding the filing fee and/or the details of the
filingrp ocess.
The mailing address and telephone and fax numbers for the Office of Administrative Hearings are as follows:
Office of Administrative Hearings
6714 Mail Service Center
Raleigh, NC 27699-6714
Tel: [phone]
Fax: [phone]
One (1) copy of the petition must also be served on DEQ as follows:
Mr. Sam M. Hayes, General Counsel
Department of Environmental Quality
1601 Mail Service Center
Raleigh, North Carolina 27699-1601
Please indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as evidenced by an internal
date/time received stamp (not a postmark), will result in this matter being referred to the Attorney General's Office for
collection of the penalty through a civil action. Please be advised that additional penalties may be assessed for violations
that occur after the review period of this assessment.
If you have any questions, please contact Dean Hunkele with the Division of Water Resources staff of the Wilmington
Regional Office at [phone] or via email at [e-mail].
Sincerely,
Ja • eH. Gregson, Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Wilmington Regional Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File

JUSTIFICATION FOR REMISSION REQUEST
Case Number: LV -2017-0041 County: New Hanover
Assessed Party: Aqua North Carolina Inc
Permit No.: - NC0065480 Amount Assessed: $2,742.25
Please use this form when requesting remission of this civil penalty. You must also complete the "Request For Remission,
Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form to request remission of this civil penalty.
You should attach any documents that you believe support your request and are necessary for the Director to consider in
evaluating your request for remission. Please be aware that a request for remission is limited to consideration of the five
factors listed below as they may relate to the reasonableness of the amount of the civil penalty assessed. Requesting
remission is not the proper procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual
statements contained in the civil penalty assessment document. Pursuant to N.C.G.S. § 14313-282.1(c), remission of a civil
penalty may be granted only when one or more of the following five factors apply. Please check each factor that you
believe applies to your case and provide a detailed explanation, including copies of supporting documents, as to why the
factor applies (attach additional pages as needed).
(a) one or more of the civil penalty assessment factors in N.C.G.S. 14313-282.1(b) were wrongfully applied to the
detriment of the petitioner (the assessment factors are listed in the civil penalty assessnient,document);
(b) the violator promptly abated continuing environmental damage resulting from the violation (i.e., explain the
steps that you took to correct the violation and prevent future occurrences);
'(c) the violation was inadvertent or a result of an accident (i.e., explain why the violation was unavoidable or
something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any previous violations;
(e) payment of the civil penalty will prevent payment for the remaining necessary remedial actions (i.e., explain
how payment of the civil penalty will prevent you from performing the activities necessary to achieve
compliance).
EXPLANATION:

STATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENTAL QUALITY
COUNTY OF NEW HANOVER
IN THE MATTER OF ASSESSMENT ) WAIVER OF RIGHT TO AN
OF CIVIL PENALTIES AGAINST ) ADMINISTRATIVE HEARING AND
STIPULATION OF FACTS
Aqua North Carolina Inc )
Peau Rivage Plantation WWTP )
PERMIT NO. NCO065480 ) CASE NO. LV -2017-0041
Having been assessed civil penalties totaling $2,742.25 for violation(s) as set forth in the assessment document of the
Division of Water Resources dated January 27, 2017, the undersigned, desiring to seek remission of the civil penalty, does
hereby waive the right to an administrative hearing in the above -stated matter and does stipulate that the facts are as
alleged in the assessment document. The undersigned further understands that all evidence presented in support of
remission of this civil penalty must be submitted to the Director of the Division of Water Resources within thirty (3 0) days
of receipt of the notice of assessment. No new evidence in support of a remission request will be allowed after (30) days
from the receipt of the notice of assessment.
This the day of , 20
SIGNATURE
ADDRESS
TELEPHONE

ATTACHMENT A
Aqua North Carolina Inc
CASE NUMBER: LV -2017-0041
PERMIT: NCO065480
FACILITY: Beau Rivage Plantation WWTP
LIMIT VIOLATION(S)
REGION: Wilmington
COUNTY: New Hanover
SAMPLE LOCATION: Outfall 001 - Effluent
Violation Report
Unit of Limit Calculated % Over Violation
Penalty
Date Month/Yr Parameter Frequency
Measure Value Value Limit Type
Amount
10/18/2016 10-2016 Enterococci Weekly
cfu/100ml 276 2420 776.8 Daily Maximum
$375.00
Exceeded
10/31/2016 10-2016 Flow, in conduit or thru Continuous mgd 0.10 0.10 18.8 Monthly $2,250.00
treatment plant Average
Exceeded

DMSION OF WATER RESOURCES - CIVIL PENALTY ASSESSMENT
Violator: Aqua North Carolina Inc
Facility Name: Beau Rivage Plantation WWTP
Permit Number: NCO065480
County: New Hanover
Case Number: LV -2017-0041
ASSESSMENT FACTORS
1) The degree and extent of harm to the natural resources of the State, to the public health, or to private
property resultingfrom the violation;
/ v
L'
2) The duration and gravity of the violation;
3) The effect on ground or surface water quantity or quality or on air quality;
4) The cost of rectifying the damage;
5) The amount of money saved by
noncompliance;
6) Whether the violation was committed willfully or intentionally;
� �0 acs .° ��
7) The prior record of the violator in complying or failing to comply with programs over which the
Environmental Management Commission has regulatory authority; and
8) The cost to the State of the enforcement procedures.
$117.25
Date J mes4l._ Gregson, Regia al Supervi or
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ

(Certified i aH # 7013 2630 0002 1133 16471
Return Receipt Reguested
January 6, 2017
Shannon V Becker, President
Aqua North Carolina Inc .
202 Mackenan Ct
Cary, NC 27511
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2017-LV-0007
Permit No. NCO065480
Beau Rivage Plantation WWTP
.New Hanover County
Dear Permittee:
ROY COOPER
Goven-iar
A review of the October 2016 Discharge Monitoring Report (DMR) for the subject facility revealed the violation(s)
indicated below:
Limit Exceedance Violation(s):
Sample
Limit
* Deported
Location
Parameter
Date Value
Value Type of Violation
001 Effluent
Environmental
10/18/2016 276
2,420 Daily Maximum Exceeded
011ality
(Certified i aH # 7013 2630 0002 1133 16471
Return Receipt Reguested
January 6, 2017
Shannon V Becker, President
Aqua North Carolina Inc .
202 Mackenan Ct
Cary, NC 27511
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2017-LV-0007
Permit No. NCO065480
Beau Rivage Plantation WWTP
.New Hanover County
Dear Permittee:
ROY COOPER
Goven-iar
A review of the October 2016 Discharge Monitoring Report (DMR) for the subject facility revealed the violation(s)
indicated below:
Limit Exceedance Violation(s):
Sample
Limit
* Deported
Location
Parameter
Date Value
Value Type of Violation
001 Effluent
Enterococci (61211)
10/18/2016 276
2,420 Daily Maximum Exceeded
001 Effluent
Flow, in conduit or thru
10/31/2016 0.1
0.12 Monthly Average Exceeded
treatment plant (50050)
A Notice ofViolation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute (G.S.) 143-215.1 and the facility's NPDES Permit. Pursuant to G.S. 143-215.6A, a civil penalty of not
more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or fails
to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.
State of North Carolina I Environmental Quality I Water Resources
127 Cardinal Drive Extension, Wilmington, North Carolina 28405
910-796-7215

If you wish to provide additional information regarding the noted violation, request technical assistance,,,or
discuss overall compliance please respond in writing within ten (10) business days after receipt of this Notice A
review of your response will be considered along with any information provided on the submitted Discharge
Monitoring Report(s). You will then be notified of any civil penalties that may be assessed regarding the
violations. If no response is received in this Office within the 10 -day period, a civil penalty
assessment may he prepared.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law.. If the violations are of a continuing nature, not related to operation and/or maintenance problems,
and you anticipate remedial construction activities, then you may wish to consider applying for a Special Order by
Consent.
Vtemindler: Pursuant to Permit Condition 6 in Section E, the Permittee is required to verbally notify the Regional
Office as soon as possible, not to exceed 24 hours, from first knowledge of any non-compliance at
the facility including limit violations, bypasses of, or failure of a treatment unit. A written report may
be required within 5 days if directed by Division staff. Prior notice should be given for anticipated or
potential problems due to planned maintenance activities, taking units off-line, etc.
If you have any questions concerning this matter or to apply for an SOC, please contact Dean Hunkele of the
Wilmington Regional Office at 910-796-7215.
Sincerely,
Jal H. Gregson, 9 P Regional aI Su ervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
Cc: - .WQS Wilmington Regional.Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File
Central Files, WQS
State of North Carolina I Environmental Quality I Water Resources
127 Cardinal Drive Extension, Wilmington, North Carolina 28405
910-796-7215

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January 25, 2017
Mr. James H. Gregson, Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources
127 Cardinal Drive Extension
Wilmington, NC 28405
Alg,'CE KD/MCD EHR/DVII IR
2 7 2017
Water Quality Regional
Operations Section
Wilmington Regional Office
Re: Beau Rivage Plantation, New Hanover County
Notice of Violation and Intent to Assess Civil Penalty
Permit No. NC0065480
Tracking Number: NOV-2017-LV-0007
Dear Mr. Gregson:
Aqua North Carolina, Inc. (Aqua) offers the following response to the above -referenced Notice of
Violation and Intent to Assess Civil Penalty. This NOV is for daily maximum exceedance for
enterococci on October 18, 2016, and monthly average exceedance for flow in October 2016.
Aqua's Response:
The flow that has occurred at Beau Rivage Plantation appears to be influenced by
groundwater infiltration into the wastewater collection system resulting from a heavy
tropical storm in early September, along with several other heavy rains throughout
September and Hurricane Matthew in early October. The ground water table in the area
of this collection system is high and we are seeing more infiltration as a result. The flow
at the beginning of September 2016 was higher than normal. This was contributed to the
large amount of rainfall received in September 2016 which was 16.8 inches.
During our investigation in this area, four sink holes from failing services along Beau
Rivage Promenade and each of these services were repaired in the last half of October
2016. By repairing the gravity sewer and services in this area, this did help reduce the
amount of infiltration going into the system; however, it was not a dramatic decrease.
The Beau Rivage Plantation WWTF is currently under an upgrade including increased
treatment capacity. Design of the additional treatment capacity and improvements is
95% complete. Preliminary bids have been received and Aqua is currently weighing the
options, doing an internal analysis on the bid tab, and vetting alternatives. We intend to
have a solution in place in 2017.
202 MacKenan Court, Cary, NC, 27511 • 919.467.8712 o AquaAmerica.com

Page Two
Mr. James H. Gregson, Regional Supervisor
January 25, 2017
If you have any questions or comments, please do not hesitate to contact Joel Mingus at [phone].
Sincerely,
Shannon V. Becker
President
SVB/rl
cc: Joel Mingus
Moses Thompson
Michael Melton

�FILU ENT
NPDES PERMIT NO. NCO065480
0.120410 23.6 7.02 30 40 0.6 7.8 >2420 6.67
DISCHARGE NO.
001 MONTH
October YEAR 2016
FACILITY NAME Beau Rivage
20 1100 1 B
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CLASS II COUNTY NEW HANOVER
CERTIFIED LABORATORY (1) Envirochem
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CERTIFICATION NO.
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(list additional laboratories on the backside/page 2 of this form)
25 :09 00 1;
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OPERATOR IN RESPONSIBLE CHARGE (ORC) Donald Feller_
GRADE IV
CERTIFICATION NO._993428_
PERSONS) COLLECTING SAMPLES Eric Youngs/Donald Feller
ORC PHONE
f910)524-4976
CHECK BOX IF ORC HAS CHANGED
28 16:00 1
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Regional Office
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(SIGNATURE OF OPERAT R INRESPONSIBLE CHARGE) DATE
1617 MAIL SERVICE CEN'T'ER
20 mg/1
BY THIS SIGNATURE, I CERTIFY THAT THIS REPORT IS
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RALEIGH NC 27699-1617
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DWQ Form MR -1 (11/04)

BEAU R-1�7f-loG
NC0065480
NON-COMPLIANT DMR
DEC 0 5 2016
October 2016
The Beau Rivage Wastewater Treatment Plant was non compliant for the month of October 2016, due to
an exceedance of the daily Enterococci limit. No changes to treatment or disinfection were made by the
operator, and all remaining samples for the month were at or below 1. The operator is not sure why the
sample spiked, as all disinfection treatment parameters were within the scope of operations.
The plant was also non-compliant in October due to exceeding the permitted flow of 0.100 MGD to the
treatment plant. This was caused by Hurricane Matthew making landfall on October 8, 2016. During and
after the storm, the system experienced heavy flows due to rain and I&I into the collections system and
the treatment plant.
DEC I 9'2016
Water Quality Regional
Operations Section
Wilmington Regional 0riice