NCS000406_MS4 Annual Report (2023-24 FY)_20241029

PERMIT NO. NCS000406
Wf6N
STORMWATER SERVICES
City of Wilmington, North Carolina
ANNUAL NPDES PERMIT REPORT
Prepared by:
City of Wilmington, NC
Stormwater Services
PO Box 1810
209 Coleman Drive
Wilmington, NC 28412
NPDES Permit No.: NCS000406
Reporting Year: July 1, 2023 — June 30, 2024

REPORTING CERTIFICATION
I certiI .under penalty of law. that this document and all attachments were prepared under my
direction or supervision in accordance with a system designed to assure that qualified personnel
properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system.or those persons directly responsible for gathering the
information. the information submitted is,to the best of my knowledge and belief, true. accurate.
And complete. I am aware that there are significant penalties for submitting false information
including the possibility of tines and imprisonment for knowing violations.
� 0Ver_e_
4, • 1
-- :a SEAL r: —
_ 043620
%'yq•.f1'9! .. $:
0/1,1vi T.i t BS � `
Aaron T. Beckner. P.E. Date
Asst. Public Works Director

Table of Contents
INTRODUCTION 1
Stormwater Management Plan Overview 1
Program Implementation Status 1
CITY OF WILMINGTON STORMWATER SERVICES OVERVIEW 2
Management and Planning 5
Organization Chart of the Stormwater Services Division 5
Estimated FY 23-24 Stormwater Management Fund Budget for NPDES 7
Regulatory Enforcement 8
Public Services Code Enforcement... 8
Compliance through Public Education 8
Yard Waste 8
Pet Waste 8
Illicit Discharges 9
Cape Fear Public Utility Authority 9
Capital Improvements 10
In-House Projects 11
Operations and Maintenance 12
Yearly Maintenance Activities Chart 12
Water Quality 13
Monitoring Program Overview I3
Water Quality Methods 13
Wilmington (New Hanover County) Watersheds Map 15
Wilmington Watersheds Yearly Monitoring Report(UNCW) 16
2023-2024 NPDES PROGRAM HIGHLIGHTS &ANNUAL REPORTING 20
PUBLIC EDUCATION AND OUTREACH 22
PUBLIC INVOLVEMENT AND PARTICIPATION 25
ILLICIT DISCHARGE DETECTION AND ELIMINATION(IDDE) 27
CONSTRUCTION SITE RUNOFF CONTROLS 32

POST CONSTRUCTION SITE RUNOFF CONTROLS 33
POLLUTION PRVENTION AND GOOD HOUSEKEEPING 40
TOAL MAXIMUM DAILY LOADS (TMDLs) 45
APPENDICES 60
APPENDIX A: PROGRAM IMPLEMENTATION INCLUDING 61
MODIFICATIONS AND JUSTIFICATION
APPENDIX B: PUBLIC EDUCATION AND OUTREACH 62
APPENDIX C: PUBLIC INVOLVEMENT AND PARTICIPATION 108
APPENDIX D: ILLICIT DISCHARGE DETECTION AND ELIMINATION 150
(IDDE)
APPENDIX E: CONSTRUCTION SITE RUNOFF CONTROLS 155
APPENDIX F: POST-CONSTRUCTION SITE RUNOFF CONTROLS 159
APPENDIX G: POLLUTION PREVENTION& GOOD HOUSEKEEPING 161
APPENDIX H: TOTAL MAXIMUM DAILY LOADS(TMDLs) 162
APPENDIX I: REGULATORY ENFORCEMENT ACTIONS 181
APPENDIX J: MAJOR OUTFALL LOCATIONS AND DESCRIPTION 183
TABLE
APPENDIX K: DEFINITION 189

INTRODUCTION
Stormwater Management Plan Overview
The North Carolina Division of Water Quality issued NPDES Phase II Permit NCS000406 to the City of
Wilmington effective February 1,2018. The Stormwater Management Plan is the City of Wilmington's
program to comply with NPDES Phase II permit NCS000406 for stormwater discharges from Small
Municipal Separate Storm Sewer Systems(MS4s). The plan defines strategies and guidelines necessary for
protecting water quality and reducing pollutant discharges to the maximum extent practicable. The plan also
includes reporting results for the current yearly reporting period from July 1, 2021 to June 30,2022.
The plan is a guidance document to be used by the City staff and the general public. The plan is evolving
and will address needs and priorities that will be reflected in compliance programs over the 5 year
implementation schedule.
As required by EPA regulations for the NPDES Phase II stormwater programs,the following six minimum
measures are addressed in the plan:
1. Public Education and Outreach
2. Public Participation and Involvement
3. Illicit Discharge Detection and Elimination
4. Construction Site Runoff Control
5. Post-Construction Runoff Control
6. Pollution Prevention and Good Housekeeping for Municipal Operations
Program Implementation Status
The City of Wilmington is pleased to report excellent progress for year 6 compliance with requirements of
NPDES Phase II permit NCS000406. Primary areas of work include:
• Continued inspections for high priority facilities with the potential to pollute.
• Continuation of Public Outreach and Public Participation efforts.
• Continued dry weather flow investigations.
• Increased number of Compliance Inspectors for IDDE program through City re-structuring.
• Budgeted and hired a NPDES Compliance Inspector for SCM I&M permit requirements.
• The Heal Our Waterways Program continued its forward momentum this year with several
collaborative grant projects,native plant outreach campaigns, and community events and
presentations.
In the last 2 years,the City's Stormwater Services initiated a review of its MS4 program to achieve the
following goals:
1

1. Prepare the City for a NC DEQ audit and understanding potential compliance issues (i.e.,become
"audit ready"),
2. Prepare for the re-permitting of the program and support development of what is needed for our
SWMP submittal, and
3. Identify areas where improvements can be made to enhance program implementation through
results of our State audit and a previous consultant review of our stormwater program.
We continue to have success with our public outreach and participation program and education to the
public. The City remains focused on improving the water quality for the areas surrounding water bodies
as indicated by UNCW's Center for Marine Science annual contract for ambient monitoring of water
quality on creeks within the City.
CITY OF WILMINGTON STORMWATER SERVICES OVERVIEW
Comprehensive Stormwater Management
Comprehensive stormwater management takes into account both the quantity and quality of stormwater
runoff and is reflected in five core components of Wilmington's Stormwater Services program:
Management&Planning
Master planning utilizes the existing GIS stormwater system inventory to develop a long range plan to
improve drainage and water quality within an entire watershed. When planning on such a large scale,
Stormwater Services seeks involvement and input from citizens and stakeholders. Management
activities also include customer service—responding to customer concerns or inquiries and
administrative services required for operation of the City stormwater utility.
Regulatory and Enforcement
Regulatory and enforcement activities are outlined in the City's existing stormwater ordinance requiring
comprehensive stormwater management and creating technical standards for design and maintenance of
private stormwater facilities that are associated with new development. The Engineering Department
Stormwater review staff perform all stormwater management plan reviews and issues stormwater
discharge permits.
Stormwater Services,under the Public Works Depai tiiient,provides annual inspections for privately
permitted stormwater retention/wet pond facilities. These inspections are performed in order to ensure
compliance with the approved operations and maintenance standards. Compliance with NPDES Phase
II stormwater regulations also fall into this category.
Capital Improvement Program(CIP)
The stormwater utility provides dedicated funding and staff resources for planning, designing, and
2

constructing capital improvement projects (CIP)and for performing routine maintenance and drainage
infrastructure inspections and rehabilitation. The CIP projects are necessary when the existing storm
drainage system is inadequate and can result in flooded streets,houses, and businesses. Capital
improvement projects require collaboration among City departments, outside agencies, and citizens in
affected areas.Whenever feasible, capital improvement projects incorporate innovative design such as
stream restoration, green infrastructure, or stormwater control measures(SCM's) to improve water
quality and reduce the volume of stormwater runoff.A current CIP, Clear Run Branch, includes a grant
from the National Fish and Wildlife Foundation for funding assistance to re-establish a floodplain and
restore the stream for water quality and aquatic habitat benefits.
Operations and Maintenance
The City of Wilmington's Stormwater Services Division, Operations and Maintenance Section, is
responsible for maintaining the public drainage system. Maintenance activities are programmed in the
following sections: open drainage,closed drainage, street sweeping/pipe and inlet clearing, and
stormwater control measures (SCM's). The open drainage system consists of publicly accepted roadside
swales, man-made ditches and channels and naturally occurring creeks and ponds. The closed drainage
system consists of underground pipes, culverts, catch basins,manholes and related structures.
Both of these systems are maintained using manual and mechanical techniques to ensure that they
remain free of debris, sediment and scour for proper drainage. Street sweeping provides preventative
sweeping,vacuuming and other required maintenance to minimize the volume of gross solids; ie: trash,
litter, debris, sediment, and other pollutants entering the open or closed drainage systems. Pervious
pavement is also maintained by this section. SCM inspections and maintenance consists of activities
necessary to manage over 90 city-owned SCM facilities; including wet ponds, constructed wetlands,
bio-retention and infiltration facilities in functioning condition.As listed above, all O&M staff receive
training on water quality, SCM maintenance and other best practices such as riparian buffer
management.
Water Quality
Water quality monitoring is executed by the University of North Carolina at Wilmington under annual
contract with the City.Monitoring is performed on specific creeks and waterways within the City limits.
Monitoring tests for specific pollutants and resulting data is used to plan water quality improvements or
as a part of capital improvement projects, guide outreach and education efforts, assess water quality at
the sites monitored, identify persistent pollutant discharge areas or points,help to build a framework for
future detection and tracing of pollutant sources and obtain project-specific grant funding.
In addition, Stormwater Services implements an extensive Outreach,Education, and Public Involvement
program that serves the citizens of Wilmington. The program includes a wide array of water quality
education programming and materials. These programs include school presentations (using either the
watershed model,locally-filmed instructional water quality videos, or other resources), stormwater
publications and giveaways,mass media advertising, special event exhibits,workshops, volunteer
efforts including storm drain marking,watershed cleanups, and creek monitoring, SCM design and
installations thru the Heal Our Waterways Program, and collaborative efforts such as grant projects with
local partners,regional universities, and NGOs.
3

All of our education and involvement programming strive to improve water quality. We educate and
engage citizens in protecting and improving local water quality through awareness, education,behavior
modification, and action.
4

Management and Planning
Organization Chart of the Stormwater Services Division
Public Works Department
Organizational Chart FY25
(Final for Adopted FY25 Budget—functional changes)
Public Works Director(1)
Public Works Assistant Recycling&Trash Seances Sustainability Project Business and Employee
Director(1) Superintendent(1) Manager(1) Development Manager(1)
+ + +
Stormwater and Streets Management Division
Organizational Chart FY25
(Final for Adopted FY25 Budget—functional changes)
Pudic Works Assistant Director(1)
Cost Center:50062220
Fxiiltes
Field Operations Supenntendmt(1)
Manager-(1)
Stormwater Specefst(1) Pubic Seances Senior Protect Cost Center.50062220 Engneer(1)
Cost Center:50062215
Stormwater Inspector(1) Pubic Services CmatrucUm
Manager(1) +
Education Program
Manager(1) — QWny Control Construction Inspector(1)
Cost Center_50062220 Technician(2) Stormxater operator(1)
Sr.Stormwater worker(1)
Watershed
Coordinator(1)
Intern
5

PW Operations Division
FY25 Organizational Chart
(Final for Adopted FY25 Budget—functional changes)
PW Field operations
Manager-(1)
Cost Center 10062100
I
Construction Group Mantenance Group
r I
1 I I SC PA Maintenance(9) Street Sweepng(13) Open Drainage(9)
Clawed Drainage(12) Concrete(7) Asphalt(15) Cost Certer:50062200 Cost Certer_50062200 Cost Center 50062200
Cost Certer:50062200 Cost Center:10062100 Cost Certer 10062100 Supervsa(1) Supervisor(1) Supervsor(1)
Supervscr(1) Supeivsa(1) Supervsa(1)
4
Pubic Works Crew Leader(2) r
Operator IV(1) Operator III(10) Operator II(2)
Operator I(5) Operator 1(2) Operator I(5)
Field Service Worker(1) Field Service Worker(1)
r I Operator IV(LowbW)(1) Engne Equipment Mechanic(1)
Public Works Crew Leader(2) Public Works Crew Leader(2) Public Works Crew Leader(3)
Operator IV(1) Operator III(1) Operator IV(2)
operator III(1) Operator 11(2) Operate(III(2)
Operator I I(1) Operator I(1) Operator II(5)
Operator I(4) Field Service Worker(1) Operator I(1)
Field Service Worker(2)
6

Estimated FY 23-24 Stormwater Management Fund Budget for NPDES
FY 23-24 FY 24-25
Adopted Adopted
REVENUES
Storm Water Utility Fees 10,157,052 9,931,169
City Streets Storm Water Fees 3,150,000 3,261,038
Storm Water Discharge permits 51,000 55,000
NCDOT Drainage Maintenance 37,000 37,000
Interest Earnings 65,000 200,000
Miscellaneous - -
Appropriated Fund Balance - -
TOTAL REVENUES 14,730,039 13,484,207
EXPENDITURES
Public Services 6,710,640 6,549,733
Non-departmental 1,552,083 1,593,688
Debt Service 1,637,466 1,640,786
Contingency - -
Transfer to Capital Project Fund 4,829,850 3,700,000
TOTAL EXPENDITURES 14,730,039 13,484,207 1
1 The FY 2025 budget was adopted by the Wilmington City Council on June 18, 2024.
7

Regulatory and Enforcement
Public Services Code Enforcement
The City's stormwater ordinance required by this permit has been effective since November 1,2009.
Citizens can report suspected pollution through the Stormwater Hotline and the webpage reporting form.
All complaints received by the Code Enforcement Dept. either from the public or from City staff are
investigated; enforced(if necessary); and documented until resolved.
A Enforcement/Civil Penalty Guidance tool has been developed and is being used to ensure consistency and
help to guide the decision making process for NOVs and Civil Penalty issuance. Any complaints received
that have environmental impacts other than stormwater or fall outside the City's regulatory authority are
referred to DENR DWQ Wilmington Regional Office.
In an effort to maximize voluntary compliance,the City has,and will continue to develop and distribute
educational materials to targeted populations. Consequently, all complaints provide the opportunity to
educate the public on the issues that threaten stormwater,the best management practices for prevention,the
awareness of our city's stormwater program and the ordinance.
Compliance through Public Education
The stormwater code enforcement program goal is to maximize voluntary compliance through public
education and to use enforcement through penalties as a last resort. Staff has found that most stormwater
ordinance violations can be resolved through public education. Most of the people encountered violating the
ordinances are not even aware of their wrongdoings. Teaching them why they are in violation and why it
matters works because most people want to do the right thing. There are very few repeat offenders. In
Fiscal Year 2023-2024, a total of 0 repeat offenders were identified. Our enforcement and civil penalties are
reserved for; 1) serious discharges and spills with the potential of harming human health and the
environment,2)repeat offenders, and 3)as a last resort to achieve compliance.
The program developed an assortment of educational material for targeted audiences, as well as targeted
pollutants that teach the public about our stormwater ordinances and pollution prevention. For other
circumstance, specific letters are written with instructions to guide violators to a solution and compliance
expectations. This clear outline of the City's expectations is a powerful tool for preventing future pollution
problems.
Yard Waste
Yard waste violations are communicated to the property owner and the landscaper(if known) in a
standardized letter explaining the ordinance and the reasons why it is necessary for compliance.Highlighted,
are the expectations for compliance and civil penalties for any future violations. A letter is accompanied by
educational material in English or Spanish. The material's objective is to help educate landscape companies
and their employees on the ordinance requirements that keep yard waste out of the drainage system and
surface waters.
Pet Waste
Pet waste education and action is a significant focus for Code Enforcement. Reports of pet waste violations
receive a face to face meeting if possible. A brochure and flyer has been developed explaining the dangers
8

of pet waste bacteria in surface waters that includes the city's expectations of the ordinance and penalty
amounts for any violations. Pet waste signs,message flags and free roll bags are used and distributed with
ordinance information at parks and public places, such as in specific neighborhoods, in response to
complaints. The pet waste flyer is also available in a poster size for educating the public in parks and
common areas. Targeted compliance letters are mailed to areas with complaints or observable pet waste
issues.
Illicit Discharges
Reports of illicit discharges are addressed on a case by case basis. Educational material including,posters
and brochures for specific and general use types,have been developed for distribution. These materials are
distributed to specific types of businesses to display for employees in restaurants,vehicle maintenance
businesses, construction sites on industry specific issues and best management practices to avoid and
prevent stormwater pollution.
Cape Fear Public Utility Authority
The Cape Fear Public Utility Authority(CFPUA)currently employs four Environmental Compliance
Officers, one Environmental Compliance Supervisor, and one Environmental Compliance Manager that
implement and enforce CFPUA's Utility Ordinances and helps to enforce elements of the City's NPDES
MS4 Permit. As part of those requirements the group regulates sanitary sewer overflows (SSOs) and
eliminates any wastewater or other polluted waters from leaving their system. The Environmental
Compliance staff will investigate illegal discharges, sewer blockages and overflows. The staff will use a GIS
system to determine key contributors,to sample,to perform site inspections,to conduct interviews of
commercial contributors,to assert appropriate enforcement actions, and to distribute educational materials.
Annually the staff inspects Food Service Establishments(FSE)grease interceptors to determine compliance
with technical specifications and ordinances. Properly maintained grease interceptors protect the sanitary
sewer collection system which helps to prevent sewer blockages and overflows. CFPUA copies the City on
all SSOs and follows up with monitoring results and clean up measures.
The CFPUA and the City continue to utilize the joint policy established in 2011 for the reporting and
documentation of SSOs and leaks. This policy provides procedures for CFPUA to follow regarding
reporting and documentation of SSOs the impact the City's MS4. These guidelines will enable the City to
comply with Phase II reporting requirements as well as provide assistance to CFPUA in mitigating any
potential threat to public health and environment. This policy is attached in Appendix D.
9

Capital Improvements
\7‘ 1 Stormwater Capital Improvement Projects
Clear Run Branch Drainage Phase 2 7DC1410 Since Utility Implementation in 1998
,\ Status:DesignPermitting
'N Total Project Cost:$6.134,899 '7 •
' = Complete $65.874.332
r Design/Permitting $24.569496
•
Future through FY25 $6.905.344
1 ..--- Total Value $97,349.172
56 Completed Carina'Projects T
-11P ,•ta27ee0 ` 7- t/ IYDF GTON
•W-IDfo
r+aWa•ile.t3a tvi
•Pavers Trr Cape 1o3LID-120 000 2011 SIDIiMWKItit StIiV1('1:5
2s.An000
P> ene.GPM.OTOC20-AID me J� 1.�� Date:1026.2024
12110
•Nnra,Sponge War.313C fell-SYa.000 .12
11111"-� i
•Caar Dr.o.r3p Gm.0•51 all son 2013
t
,waeea7,n u. I Wlstena Cleaelxook 7OCA910
•IDCrm..o-aa.aq.Trask laoctp-tees s3o � �� Status:Perm4tirg Stage2
•ans,00e Ty o-aauge s326 soo Total Project Cost SS 593.744
ALnaoN OWN O6aC10-f332.000 •�
re a tall CNrr,n33 .00C, 4,2 00 € =
e.e�ea 67a�ID.Alep6 •
1M
:Brarep CmuNs1.4 are 000C 10001210
a awn 5120l-6e0C10-SI 02936 Strauss Dese7OC20mU
A&enda Me —� Status:Design 9 Permitting
COD
mRehab•Sneed. ID 377ate irpirdr
%111 \-f Tolai Staiecl Cast:$1.735.369
• �1011 J&Pp Rvr 1,3t1C,0.i 0 03 ✓ " ;• neparrnan 7130114130.Sn
201e
• rc Vall,StrVaraeuge,eacll-AID v62019
•01102n 050 o-rnave 17OC17A.te67262o2vert Pepucemre 17oc 1lao•A 333.7u• a,qo Ratl 17.1220-S113673isi, 1
` Whispering Pines 7DC2110
wgr11713C17m-AA360 1 _ Status:Design 8 Permding
Done wppa,lDC,T20•c1A,se2 .
Total Propel Cost:53.314.850
2001
•Greenrale wawa*ore 1210030-31213 SOD
2022
• rafMtO�pn,, rms.AeW WO2023 _f^�:-' �31'1-'1
lip bomb VOa*I 7001410-sea3 023 \
Stormwater Drain Rehabilttatpn 7DC 1720
-
•semnaar a11n6r,r 7aC1ID-A679sue Statusatus FY FY 25 �Ta
Taal Completed-$65.874.332 Total Project Cost:$3 700.050 Keay Rd
Status:Proposed FY25
- t' r Total Project Cost$3.205.344
r
1 \ Red Berry
Status:Design&Permitting
_r • Total Project Cast 52.903.106 Brookshire Beasley Phase 2 7DC1310
jjj Status:Design&Permitting
. .
1 / Total Project Cost:$4 887.728
4 /r
10

In-House Projects
Location Pipe Structures BMP Total Cost
Ant. Size Type Cost Ant Type Cost Ant. Type Cost
-
111 Kelly Rd. 94' 15" ADS $ 13,334.28 $ 13,334.28
Casting,mahole complete,24"x4"
17th&Ann St. 34' 12" ADS $ 5,217.42 1,2 fabricated bottoms(made in house) $ 16,896.92 $ 22,114.34
312 Suffolk Lane 112' 15" ADS $ 11,034.17 $ 11,034.17
321 Brookshire Lane 200' 15" ADS $ 16,369.26 S 16,369.26
3232 Bragg Dr. 40' 15" RCP $ 13,619.95 2 fabricated bottoms(made in house) $ 500.00 S 13,619.95
325BrendaDr 48' 15" RCP $ 9,891.02 $ 9,891.02
521 Tanbridge Rd. 51' 15" ADS $ 10,033.56 $ 10,033.56
6208 Mallard St. 145' 30" ADS $ 22,263.42 $ 22,263.42
7124 orchard Trace 92' 15" ADS $ 28,088.58 1 Casting,manhole complete,24"x4" $ 249.00 $ 28,337.58
Derby Down Way&Yorkshire Lane 44' 18" ADS $ 9,509.52 $ 9,509.52
Total $139,361.18 $17,645.92 Grand Total $157,007.10
11

Operations and Maintenance
Yearly Maintenance Activities Chart
Amount Unit of Measure Total Labor Hrs. Total Cost
SECTION 1:CONSTRUCTION
STM1900 Flume 2.00 Each 59.50 $ _3,188.34
STM1202 Ditch Each $ -
STM0603 Pipe Replacement 1,651.00 Ft. 4050.50 $ 249,697.56
STM0102 SCM Each $ -
STM2700 Stock Pile Material 10.00 Load 15.00 $ 1,101.70
STM0702 Structure Installation 6.00 Each 528.00 $ 28,594.91
STM0602 Pipe Installation 110.00 Ft. 383.00 $ 14,065.58
$5,036.00 $296,648.09
SECTION 2: INSPECTION
STM2000 Closed 3,505.00 Each 2303.12 $ 70,647.80
STM2001 Open 21.00 Each 326.00 $ 13,767.09
STM0100 SCM 268.00 Each 131.50 $ 8,388.86
STM0400 Survey 52.50 $ 2,382.28
STM0500 Video Inspection 27,568.00 Ft. 1656.00 $ 50,457.77
$4,469.12 $145,643.80
SECTION 3:MAINTENANCE
STM1101 Acreage Mowing 141.32 Acre 2283.50 $ 157,079.08
STM2600 Creek Walk Thru 98,862.00 Ft. 1858.00 $ 60,489.83
STM0801 Reset Cover 192.00 Each 259.50 $ 9,586.58
STM1400 Equipment Repair 1173.50 $ 74,317.57
STM 1400 Equipment Maintenance 497.50 $ 28,218.23
STM1800 Haul Waste 8.00 Load 16.00 $ 1,483.12
STM2710 Haul Waste 27.00 Load 117.50 $ 10,054.38
STM1200 Manual Ditching 81,925.00 Ft. 2356.00 $ 79,091.05
STM1201 Mechanical Ditching 12,797.00 Ft. 1836.410 $ 139,904.71
STM0604 Pipe 70,216.00 Ft. 3901.00 $ 164,648.02
STM2400 Pot Hole 6,298.00 Each 3120.00 $ 94,728.82
STM2800 Right of Way 1319.00 $ 50,052.59
STM0101 SCM 293.00 Each 2978.85 $ 187,602.25
STM1700 Screen Material $ -
STM1100 Slope Mowing 1,106,632.00 Ft. 3206.00 $ 255,664.56
STM0703 Structure 754.00 Each 664.50 $ 21,992.34
STM1300 Sweep Streets 8,759.12 Mile 7288.50 $ 845,659.03
STM2100 Yard 1433.00 $ 48,752.71
$34,308.76 $2,229,324.87
SECTION 4:REPAIR
STM0600 Cave In 66.00 Each 256.00 $ 10,988.49
STM0701 Convert Structure Each $ -
STM1203 Erosion 207.00 Ft. 59.00 $ 3,221.29
STM0601 Pipe Rehabilitation 22.00 Each 590.50 $ 30,983.61
STM0800 Replace Cover 116.00 Each 138.50 $ 29,230.76
STM0700 Structure 42.00 Each 1115.00 $ 53,146.01
STM1204 Flume Each $ -
STM0900 Tide gate repair Each $ -
$2,159.00 $127,570.16
Other
STM0200 Assessment 199.00 $ 4,858.08
STM 1801 Haul Equipment 79.50 $ 59,965.82
STM2900 Projects 128.50 $ 12,137.79
STM1600 Pumping 478.00 $ 16,963.44
STM2500 Special Request 951.00 $ 59,965.72
STM1500 Training 1013.50 $ 36,647.84
$2,849.50 $190,538.69
12

Water Quality
Monitoring Program Overview
In October 1997,the City of Wilmington contracted with the UNCW Center for Marine Science for a
project with the goal of assessing water quality in Wilmington City watersheds under base flow conditions.
Also, certain sites were analyzed for sediment heavy metals concentrations(EPA Priority Pollutants). New
Hanover County also participated in this effort for tidal creeks outside of City jurisdiction. UNCW
produced a combined report of results entitled Environmental Quality of Wilmington and New Hanover
County Watersheds. Immediately below is an overview of their work methods. Following this overview is
the executive summary of their most recent report.
The water quality data in these reports are presented from a watershed perspective. Some of the watersheds
cross political boundaries(i.e.parts of the same watershed may lie in the County but not the City). Howe
and Whiskey Creeks are examples. Water quality parameters analyzed in the tidal creeks include water
temperature,pH, dissolved oxygen, salinity/conductivity,turbidity,nitrate, ammonium, orthophosphate,
chlorophyll a, and in selected creeks fecal coliform bacteria. Similar analyses were carried out in the City
watersheds with the addition of total nitrogen(TKN),total nitrogen(TN),total phosphorus (TP),total
suspended solids(TSS)and biochemical oxygen demand(BOD) at selected sites.
Water Quality Methods
Field parameters were measured at each site using a YSI 6920 Multiparameter Water Quality Probe(sonde)
linked to a YSI 650 MDS display unit. Individual probes within the instruments measured water
temperature,pH, dissolved oxygen,turbidity, salinity, and conductivity. YSI Model 85 and 55 dissolved
oxygen meters were also used on occasion. The instruments were calibrated prior to each sampling trip to
ensure accurate measurements. The UNCW Aquatic Ecology laboratory is State-Certified for field
measurements(temperature, conductivity, dissolved oxygen and pH) and for laboratory chlorophyll a
measurements.
The analytical method used to measure chlorophyll a is described in Welschmeyer(1994) and US EPA
(1997). Chlorophyll a concentrations were determined from the 1.0 micrometer glass fiber filters used for
filtering samples for nitrate+nitrite and orthophosphate analyses. All filters were wrapped individually in
aluminum foil,placed in an airtight container and stored in a freezer. During the analytical process,the
glass filters were separately immersed in 10 ml of a 90%acetone solution. The acetone was allowed to
extract the chlorophyll from the material for 18-24 hours. The solution containing the extracted chlorophyll
was then analyzed for chlorophyll a concentration using a Turner AU-10 fluorometer. This method uses an
optimal combination of excitation and emission bandwidths that reduces errors in the acidification
technique.
Nutrients (nitrate,ammonium,total Kjeldahl nitrogen,total nitrogen, orthophosphate, and total phosphorus)
and total suspended solids (TSS)were analyzed by a state-certified contract laboratory using EPA and
APHA techniques. We also computed inorganic nitrogen to phosphorus molar ratios for relevant sites
(N/P). Fecal coliform concentrations were determined using a membrane filtration(mFC)method(APHA
1995).
For a large wet detention pond(Ann McCrary Pond on Burnt Mill Creek) and for a constructed wetland on
13

Kerr Avenue(at the headwaters area of Burnt Mill Creek)UNCW collected data from input(control)and
outfall stations. This data was used to test for statistically significant differences in pollutant concentrations
between pond input and output stations. The data were first tested for normality using the Shapiro-Wilk
test. Normally distributed data parameters were tested using the paired-difference t-test, and non-normally
distributed data parameters were tested using the Wilcoxon Signed Rank test. Statistical analyses were
conducted using SAS (Schlotzhauer and Littell 1987).
14

Wilmington (New Hanover County) Watersheds Map
Wilmington Area Watersheds
Pender
alS 40 \OUOty
Pender
County
turgeon 46.,,,,,,E
EDI Cree.
411
•rince
George Island
Fisnireek ng Creek
Creek
r rains to .,1111114 .•
Cape Fear D.e
Brunswick k i Futch
County ' Creek
\\ Ness
Creek �'agesynn� o�:�
Creek toew
Drains to
Smit nmm
Caps Fear c Cre Mp�c awl`�O o
di .
' Howek t4j VOG
Cree %+p°;
.p
47
is
at rti
����•I�ill C Bradley ,+>1 ��
_ �.�. �� .
Drains to • ��: Drains to
Cape peer River Gree ina d ati ni c Ocean Y
O a nnanec ocean
Lake [ 1
8 i�j/�a r
7 'ill Hewle •
_ Creek -
�> \ 'ts-
i ••'
1Nriis _r
y4
1,. ' , , :- Creek
„,..\$ z'` Mott In o..ne
o icw!
y •Creek vu f"
L ,' Ever: e r
`ff v ' Cr : What is a Watershed?
t. Everyone lives,works,and
1 plays watershed.a ,
Lords , .2 A watershed,also called a
Creek
1!
E! $ ;
NA 0 t 2 lollies E
the natural lay of the land.
Legend Q Wilmington Area Watersheds drain into the Cape Fear River or
', [(/ the Intracoastal Waterway/Atlantic Ocean and are part of the
Major Roads O larger Cape Fear River Basin and White Oak River Basin.
1 Water n C)
I. I..
m =
City Limits T
New Hanover County Limits m ' Q •
•mg m.,yn�w._.d,rfi.rmuwµvgnse.w,w;
M.hou!dnoi be,ued, ;�dcm�arA vWF+ M qupuo. _El
You should know that polluted stormwater runoff flows
through our watersheds and into local creeks and waterways-
- _, untreated! Please do your part to reduce polluted runoff to
j'nprotect your watershed and waterways.
Wt."
O fo GTON
SIOR Visit w vwinfor.wilmingtonnc.gov/stormwater
MWATERSERVICES c r more mation.
15

Wilmington Watersheds Yearly Monitoring Report(UNCTI9
ENVIRONMENTAL QUALITY OF WILMINGTON AND
NEW HANOVER COUNTY WATERSHEDS, 2023
by
Michael A. Mallin,Matthew R. McIver„Lawrence B. Cahoon
and Nicholas D. Picha
CMS Report 24-01
Center for Marine Science
University of North Carolina Wilmington
Wilmington,N.C. 28409
April 2024
http://www.uncw.edu/cms/aelab/
Funded by:
The City of Wilmington and the North Carolina Attorney General's Office Environmental
Enhancement Program, Grant UNCW021PRE., .
16

Executive Summary
This report represents results of Year 26 of the Wilmington Watersheds Project. Water quality data are
presented from a watershed perspective,regardless of political boundaries. The 2023 program involved
5 watersheds and 18 sampling stations. In this summary we first present brief water quality overviews
for each watershed from data collected between January and December 2023. As part of a change in
priorities, sampling at Barnards,Howe,Motts and Whiskey Creek were suspended for the time being to
emphasize upper Bradley Creek and the Greenfield Lake watershed,both of which are scheduled for
restoration measures; also two sites in Barnards Creek upstream in Carriage Hills are currently being
sampled.Note that several months in summer and early fall were not sampled due to late receipt of
funds from the city. From funding sourced by the NC Attorney General's office we were able to sample
sediments in 20 wet detention ponds in Wilmington for phosphorus,metals and PAHs.
Barnards Creek—Barnards Creek drains into the Cape Fear River Estuary. It drains a 4,173 acre
watershed that consists of 22.3%impervious surface coverage,and a human population of
approximately 12,200. In 2023 five samples were collected at two upper creek sites near Carriage Hills
close to a wet detention pond(CHP-U and CHP-D). Turbidity was low, dissolved oxygen was fair,but
both stations suffered from high fecal coliform counts. One minor algal bloom occurred at CHP-U.
Bradley Creek—Bradley Creek drains a watershed of 4,583 acres, including much of the UNCW
campus, into the Atlantic Intracoastal Waterway(AICW—Plate 1). The watershed contains about
27.8%impervious surface coverage,with a population of about 16,470. The uppermost site,BC-RD, is
on upper Clear Run at Racine Dr., and subsequently drains downstream to BC-CA, Clear Run at College
Acres.The two lower sites currently sampled are BC-NB,Bradley Creek north branch at Wrightsville
Ave., and BC-SB,Bradley Creek south branch at Wrightsville Ave.). Three sites were sampled five
times in 2023;BC-CA was not sampled as there was ongoing stream rehabilitation work at this site in
2023.
High turbidity and suspended solids in 2023 were not problematic. Dissolved oxygen was likewise in
Good condition at all three sites.Nutrients were elevated in BC-RD compared with the other sites on
Wrightsville Avenue.Algal blooms were not a problem during our sampling trips in 2023. Fecal
coliform bacteria counts were moderate at BC-NB but excessive at BC-RD and BC-SB,which had
geometric mean counts of 5,165 and 337 CFU/100 mL,compared with the NC standard for safe waters
of 200 CFU/100 mL.
Burnt Mill Creek—Burnt Mill Creek drains a 4,207 acre watershed with a population of about 23,700.
Its watershed is extensively urbanized(39.8%impervious surface coverage)and drains into Smith
Creek. Three locations were sampled during 2023,on six occasions at BMC-AP3 and BMC-PP, and
three occasions at BMC-AP 1. Fecal coliform conditions were rated Poor in at the lowermost station
BMC-PP at Princess Place and Good or Fair in the upper two sites BMC-AP1 above and BMC-AP3
below Anne McCrary Pond,the regional wet detention pond on Randall Parkway.Dissolved oxygen
concentrations were Good in the two upper stations and Poor at BMC-PP.
We note that nitrate declined during passage through the detention pond,but dissolved oxygen and pH
increased, as well as turbidity, TSS and total phosphorus. An algal bloom occurred at AP3 and BMC-
17

PP in May 2023. Several water quality parameters showed an increase in pollutant levels along the
creek from the outfall from the detention pond to the downstream Princess Place sampling station,
including fecal coliform bacteria,nitrogen and phosphate, indicating non-point pollution sources
continue to pollute the lower creek.
Greenfield Lake—This lake drains a watershed of 2,465 acres,covered by about 37% impervious
surface area with a population of about 10,630. In the past, this urban lake has suffered from low
dissolved oxygen, algal blooms,periodic fish kills and high fecal bacteria counts. The lake was
sampled at three tributary stream sites and three in-lake sites on 8 occasions. Of the tributaries of
Greenfield Lake, Squash Branch(GL-SQB,near Lake Branch Drive),Jumping Run Branch at 17th
Street(JRB-17) and Jumping Run Branch at Lakeshore Dr.,(GL-JRB), GL-SQB suffered from low
dissolved oxygen problems, GL-JRB had minor DO problems, and GL-2340 in the main lake had
major low DO issues.
Algal blooms are chronically problematic in Greenfield Lake and have occurred during all seasons. In
2023 a massive summer-fall blue-green algal bloom of Anabaena began in early May. . Post-June
summer sampling did not occur since funding was not present,but when sampling resumed in fall the
blooms were much reduced.. Previously published studies found a statistically significant relationship
within the lake between chlorophyll a and five-day biochemical oxygen demand(BODS)meaning that
the algal blooms are an important cause of low dissolved oxygen, and high BOD occurred congruent
with the blooms in 2023. In 2023 all three tributary stations exceeded the fecal coliform State standard
on>55%of occasions sampled and rated Poor;the in-lake stations were in Good condition for fecal
bacteria except for GL-2340,rated Poor.
Greenfield Lake is currently on the NC 303(d)list for impaired waters due to excessive algal blooms.
The thesis work of former UNCW graduate student Nick Iraola assessed the five main inflowing
tributaries to the lake to demonstrate that the largest inorganic nutrient loads came in from Jumping Run
Branch and Squash Branch. We are pleased to say that a coalition of stakeholders(the City, Cape Fear
River Watch,UNCW,NCSU and the engineering firm Moffat&Nichol)were awarded restoration
planning funds for 2020-2022 and UNCW has completed sampling in support of future nutrient
reduction efforts on Jumping Run Branch. Data show the Willard Street Wetland,between Willard St.,
15th St. and 16th St.receives high nutrient and very high fecal coliform loads from inflowing drains,
and elevated concentrations of those pollutants make it out of the wetland into Jumping Run Branch.
Plans for restoration have been completed by River Watch,NCSU and Moffat&Nichol. The City
currently has a dredging operation underway at Squash Branch to remove phosphorus laden sediments,
with UNCW monitoring the results.
Hewletts Creek—Hewletts Creek drains a large(7,478 acre)watershed into the Atlantic Intracoastal
Waterway. This watershed has about 25.1%impervious surface coverage with a population of about
20,210. In 2023 the creek was sampled at four tidal sites on five occasions.
Low dissolved oxygen was encountered only once in Hewletts Creek in 2023. Turbidity was low and
did not exceed the state standard,and no major algal blooms occurred. Fecal coliform bacteria counts
were excessive at MB-PGR,but low at the other sites except for June 2023;note that the geometric
mean of fecal bacteria counts at HC-3 in the lower creek was over the state shellfishing standard due to a
singly high incident in June.
18

Howe Creek—Howe Creek drains a 3,516 acre watershed into the ICW. This watershed hosts a
population of approximately 6,460 with about 21.4%impervious surface coverage. Due to resource re-
allocation,sampling was suspended here in 2020.
Motts Creek—Motts Creek drains a watershed of 3,342 acres into the Cape Fear River Estuary with a
population of about 9,530; impervious surface coverage 23.4%. Due to Covid-19 and resource re-
allocation, sampling was suspended here in 2020.
Smith Creek—Smith Creek drains into the lower Northeast Cape Fear River just upstream of where it
merges with the Cape Fear River(Plate 1). It has a watershed of 16,650 acres that has about 21.3%
impervious surface coverage,with a population of about 31,780. One estuarine site on Smith Creek,
SC-CH,was sampled by UNCW under the auspices of the Lower Cape Fear River Program(LCFRP).
However, due to ongoing bridge construction at our sampling site,not data were collected for 2023.
Whiskey Creek—Whiskey Creek is the southernmost large tidal creek in New Hanover County that
drains into the AICW(Plate 1). It has a watershed of 2,078 acres, a population of about 8,000,and is
covered by approximately 25.1%impervious surface area. Due to resource re-allocation, sampling was
suspended here for 2023.
Water Quality Station Ratings—The UNC Wilmington Aquatic Ecology Laboratory utilizes a
quantitative system with four parameters(dissolved oxygen, chlorophyll a,turbidity,and fecal coliform
bacteria)to rate water quality at our sampling sites. If a site exceeds the North Carolina water quality
standard(see Appendix A)for a parameter less than 10%of the time sampled,it is rated Good; if it
exceeds the standard 10-25% of the time it is rated Fair, and if it exceeds the standard>25%of the time
it is rated Poor for that parameter.We applied these numerical standards to the water bodies described
in this report,based on 2023 data, and have designated each station as Good,Fair, and Poor accordingly
(Appendix B).
Fecal coliform bacterial conditions for the entire Wilmington City and New Hanover County
Watersheds system(18 sites sampled for fecal coliforms)showed 17%to be in Good condition,28%in
Fair condition and 55%in Poor condition. Dissolved oxygen conditions(measured at the surface)
system-wide (18 sites) showed 61%of the sites were in Good condition, 22%were in Fair condition,
and 17%were in Poor condition.For algal bloom presence,measured as chlorophyll a, 89%of the 18
stations sampled were rated as Good, 11%as Fair and 0%as Poor. For turbidity, 100%of sites were
Good. It is important to note that the water bodies with the worst water quality in the system also have
the most developed watersheds with the highest impervious surface coverage;Burnt Mill Creek—39%
impervious coverage; Greenfield Lake—37%impervious coverage; Bradley Creek—28%impervious
coverage.
19

2023-2024 NPDES PROGRAM HIGHLIGHTS &ANNUAL REPORTING
Public Education& Outreach
• Pet waste educational signs and flags were posted in city parks with 614 free pet waste roll bags distributed
to pet owners.
• A coordinated"Life of Litter"campaign ran across several mass media platforms in Spring 2024 including
on Port City Daily digital newspaper and daily email blasts,Lamar Billboards, and WECT
TV/digital/mobile/web.
• 66 live classroom presentations delivered to New Hanover County 8th grade science classes, serving
23 teachers and approximately 2500 students.
Public Involvement& Participation
• 16 watershed cleanups involving 434 volunteers contributing 848 volunteer hours cleaned up 9.25 miles of
creeks/watersheds within the city limits.
• 30 storm drain markers were placed in neighborhoods off Corbett Street, Center Street, West Scots Place,
East Scots Place,Mayfield Court and Hearthside Drive utilizing 18 volunteers contributing 18 hours, and
distributing 79 educational doorhangers.
• Public involvement in the form of public meetings, direct mail,public notices and/or one-on-one property
owner meetings were conducted for Clear Run Branch, College Acres Drive,Pirates Cove, and Wisteria
Clearbrook Drive.
• 6 public comment surveys were also submitted from Wisteria/Clearbrook residents.
Illicit Discharge Detection and Elimination (IDDE)
• Stormwater infrastructure mapping has continued with the goal of mapping the public drainage
system throughout the City. Re-mapping of previous annexation areas continues.
• Dry weather flow investigation goal was met this year.
• Increased presence of Code Enforcement Officers to help meet requirements of peituit. This was
achieved through a City Department reorganization.
• Three training sessions conducted this reporting year.
Post-Construction Site Runoff Controls
• Full implementation of recently created GIS database for tracking stormwater permits.
• Continued site plan reviews of all new development and redeveloped sites.
• Technical Standards modifications ongoing.
• Budgeted and hired a new NPDES Compliance Inspector position for enforcing I&M
requirements for private SCMs.
Pollution Prevention and Good Housekeeping for Municipal Operations
• Staff training continued this reporting year.
• Continued inspections of high priority City facilities with for the potential to pollute.
• Developed and distributed a Spill Response SOP for our high priority facilities.
• Continued success for removing pollutants to the City's MS4 through our rigorous I&M program.
Voluntary Watershed Restoration Plan for Bradley & Hewletts Creeks
• Entered into the EPA 319 Grant"Phase III of Reducing Stormwater Runoff Volume on the UNC-
Wilmington Campus and Mad Mole Brewing" in January 2024 with local partners North Carolina
Coastal Federation and UNC-Wilmington.
• Collaborated Cape Fear Public Utility Authority to fund and install 22 trees at a pump station in
the Hewletts Creek Watershed.
20

• The NCSU 319 Grant partnership installed a bioretention area in front of an apartment complex
and converted a wet pond into a constructed wetland in the Bradley Creek Watershed. The
projects will treat approximately 19,226 gallons and 19,899 of stormwater runoff, respectively.
• The final FY24 volume reduction totals for Bradley Creek and Hewletts Creek were 77,764
gallons and 5,509 gallons, respectively. These totals include SCMs installed through grant
projects, rain barrel sales, the HOWBMP contract, and HOW-funded SCMs.
21

SECTION B: PUBLIC EDUCATION AND OUTREACH
1. Objectives for Public Education and Outreach
Distribute educational materials to the community or conduct equivalent outreach activities
addressing impacts of storm water discharges on water bodies and the steps the public can
take to reduce pollutants in storm water runoff.
2. BMPs for Public Education and Outreach
The permittee shall implement the following BMPs to meet the objectives of the Public Education
and Outreach Program and shall notify the Division prior to modification of any goals.
BMP Measurable Goals
a. Goals and Objectives Defined goals and objectives of the Local Public Education and
Outreach Program based on community wide issues.
b. Describe target pollutants The permittee shall maintain a description of the target
and/or stressors pollutants and/or stressors and likely sources.
c. Describe target audiences The permittee shall maintain a description of the target
audiences likely to have significant storm water impacts and
why they were selected.
d. Describe residential and The permittee shall describe issues, such as pollutants,likely
industrial/commercial issues sources of those pollutants,impacts, and the physical attributes
of stormwater runoff,in their education/outreach program.
Accomplishments:
A comprehensive public outreach/education and participation/involvement plan including goals, objectives,
target pollutants, sources, and target audiences is included in the Public Education& Outreach Appendix of this
report.
This plan defines the likely sources for each stormwater pollutant and includes suggested outreach messages,
formats, and strategies for reaching target audiences and for getting the public involved. Staff regularly utilizes
this information as a guide for planning,implementing, and evaluating outreach and participation efforts
throughout the city.
Community-based social marketing is the crux of the plan. The plan is updated and modified as pollutant
sources,target audience demographics,public awareness,behavior,water quality, funding, and other program
variables change over time.
e. Informational Web Site The permittee shall promote and maintain, an internet web site
designed to convey the program's message.
Accomplishments:
Stormwater Services hosts a comprehensive website at www.wilmingtonnc.gov/stormwater.
22

This year,the City of Wilmington reformulated the entire city website. Stormwater and Heal Our Waterways
staff redesigned our webpages and updated all content to meet the needs of the public and the requirements of
our NPDES permit. The website launched in June 2024.
Staff will continue to regularly update the website with pertinent program content including stormwater news,
monthly rain barrel sale info, grant projects, Canines for Clean Water, 8th Grade Enviroscape Presentations,
Annual UNCW Water Quality Report, Stormwater Watch Newsletter, stormwater capital and in-house drainage
improvement projects,and NPDES reports.
f. Distribute public education The permittee shall distribute stormwater educational material to
materials to identified target appropriate target groups (ex.: schools,homeowners, and/or
audiences and user groups. businesses). Instead of developing its own materials,the
permittee may rely on Public Education and Outreach materials
supplied by the state, and/or other entities through a cooperative
agreement, as available,when implementing its own program.
Accomplishments:
Stormwater content was incorporated into the citywide newsletter in the spring,which was mailed to 44,000
recipients. Content included articles about HOW Cost-Share Program, Clean Run Capital Project,Debris/Yard
Waste Ordinance, CCTV Trailer Wrap,Earth Day,Native Plants, and the annual UNCW water quality
monitoring report of creeks and lakes that fall within the city limits. State classification and rating data are also
included in the water quality report about each creek.
The Enviroscape Watershed Education Program has been integrated into the 8'grade curriculum since 2005.
The program reaches all 8th grade science classes in New Hanover County Schools each year. In FY23/24, 66
classroom presentations were delivered serving 23 teachers and 2500 students. In addition,the city provided
Enviroscape presentations for two GLOW Academy 8th grade classes, and Cape Fear Academy Pt graders.
The city attended LakeFest,held at Greenfield Lake in September,with an educational booth focused on litter
pollution. The annual Earth Day Festival at Long Leaf Park was held in April 2024 and had nearly 5000
attendees. Stormwater Services hosted an educational booth about litter prevention with displays, giveaways,
and educational information.
Education staff continued community pet waste cleanup promotion by posting the signs and flags with free pet
waste roll bags in city parks. This program continues to be very successful distributing over 614 roll bags this
year.Wilmington continues to struggle with a bacterial pollution problem,in large part due to uncollected pet
waste. Pet Waste public service announcements—"Cheering the Scoop"was promoted and ran in coordinated
media campaigns on Lamar Billboards,Port City Daily online newspaper and daily email blasts, and WECT
digital,mobile, social media, and television platforms. Content focused on pet waste cleanup was also included
in Cape Fear's Going Green Magazine and city social media outlets.
g. Maintain Hotline/Help line The permittee shall promote and maintain a stormwater
hotline/helpline for the purpose of public education and outreach.
Accomplishments:
The Stormwater Pollution Prevention hotline and web reporting tool were established in January 2010 to field
calls from citizens,businesses, and employees to report illicit discharges and instances of potential or actual
stormwater pollution. The hotline phone#is 910-341-1020 and the web address is
www.wilmingtonnc.gov/reportstormwaterpollution.
Hotline/web reports are routed to the Code Enforcement/Compliance Officers who track, investigate,and
23

respond to each hotline report. Officers routinely educate violators, in addition to issuing necessary fines and/or
notices of violation. The hotline and online reporting webform are advertised in a variety of ways including the
city website and cable TV channel, citywide newsletter, community events, outreach promotional giveaways,
and large educational magnets on stormwater maintenance and compliance officer vehicles.
The hotline was transferred for monitoring to the Code Enforcement Depai ltuent. Stormwater staff provided
training for Code Enforcement staff that field calls or webform reports for the hotline to ensure staff are up to
speed on current practices and response times.
To summarize hotline/web reporting activity this past fiscal year:
29 calls were placed to the City's Stormwater hotline and 24 online hotline reports were received by the
Code/Compliance Officers related to stormwater violations. The nature of the hotline reports is found in the
Enforcement section of the Appendix.
h. Implement a Public Education The permittee's outreach program, including those elements
and Outreach Program. implemented locally or through a cooperative agreement, shall
include a combination of approaches designed to reach the target
audiences. For each media,event or activity,including those
elements implemented locally or through a cooperative
agreement the permittee shall estimate and record the extent of
exposure.
Accomplishments:
The extent of exposure requirement is documented in tables in the Public Outreach/Education Appendix, as
well as the Public Involvement Appendix. Documentation includes the date of event or activity,the type of
event/activity,audience reached,who delivered the content,the method of delivery and/or message, and the
resulting attendance or participation. In addition, agencies under contract with the city to help meet NPDES
deliverables are included in the Appendix.
Plans for Future Program Implementation
The city continues to implement a variety of outreach and educational events and programming. These
activities educate and involve the community in stormwater runoff pollution and solutions and inspire action
and behavior change.
Plans for the next fiscal year include:
• Participate in formulation of Phase 1 Stormwater Management Plan deliverables for outreach and
education. Develop necessary data collection tools to track new BMP deliverables.
• Conduct Enviroscape watershed education presentations for 8th grade science classes for New Hanover
County Schools.
• Provide education and compliance of the city's pet waste ordinance in conjunction with Code
Enforcement and Stormwater Compliance Officers.
• Create stormwater content for citywide spring 2025 citywide newsletter reaching 44,000+city
residents/businesses.
• Provide QA/QC for contract agency deliverables.
24

SECTION C: PUBLIC INVOLVEMENT AND PARTICIPATION
1. Objectives for Public Involvement and Participation
Comply with State and local public notice requirements when implementing a public involvement
and participation program.
2. BMPs for Public Involvement and Participation
The permittee shall implement the following BMPs to meet the objectives of the Public
Involvement and Participation Program and shall notify the Division prior to modification of any
goals.
BMP Measurable Goals
a. Volunteer community The permittee shall include and promote volunteer opportunities
involvement program designed to promote ongoing citizen participation.
Accomplishments:
The City of Wilmington Stormwater Services contracts annually with Cape Fear River Watch(CFRW)and
New Hanover Soil&Water Conservation District(NHSWCD)to implement NPDES public involvement and
participation activities, as well as public education and outreach services.
Both agencies sign a multi-year contract with the City which specifies deliverables that help Stormwater
Services fulfill and/or enhance many of the requirements for NPDES public education and public participation.
In addition to full-time staff, each agency taps into a volunteer base and engages citizens to participate in
stormwater outreach/education and involvement/participation efforts.
Services performed by CFRW&NHSWCD include volunteer watershed clean-ups,volunteer creek
monitoring,volunteer storm drain marking, educational presentations for schools and the community,a
monthly rain barrel sale, community event participation, Greenfield Lake Eco-Tours, school field days,website
content, community stormwater best management practice(BMP)installations, and more.
Each agency provides the City with four quarterly progress reports and invoices during the annual contract
period for the services performed. The cumulative year-end 4t'quarter report for each agency is included in the
Public Involvement and Participation Appendix of this annual report. In addition,the city regularly monitors
contract performance throughout the fiscal year.
b. Mechanism for Public The permittee shall provide and promote a mechanism for public
involvement involvement that provides for input on stormwater issues and the
stormwater program.
Accomplishments:
Additional stormwater capital projects and in-house projects were begun or continued this year and provided a
means for regular public input with stormwater staff. In addition,the city's stormwater projects webpage
provides the public with real-time information about projects and was revamped on the new city website.
Public involvement in the form of public meetings, direct mail,public notices and/or one-on-one property
owner meetings were conducted for Clear Run Branch, College Acres Drive,Pirates Cove, and Wisteria
Clearbrook.
25

Community events,like the annual LakeFest and Earth Day Festival,provide the community with a forum for
directly interacting with stormwater staff and getting questions answered on the spot.
Our hotline also provides the public a means to report on stormwater pollution in the community. See below.
c. Hotline/Help line The permittee shall promote and maintain a hotline/helpline for
the purpose of public involvement and participation.
Accomplishments:
The Stormwater Pollution Prevention hotline and web reporting tool were established in January 2010 to field
calls from citizens,businesses, and employees to report illicit discharges and instances of potential or actual
stormwater pollution. The hotline phone#is 910-341-1020 and the web address is
www.wilmingtonnc.gov/reportstormwaterpollution.
Hotline/web reports are routed to the Code Enforcement/Compliance Officers who track, investigate,and
respond to each hotline report. Officers routinely educate violators, in addition to issuing necessary fines and/or
notices of violation. The hotline and online reporting webform are advertised in a variety of ways including the
city website and cable TV channel, citywide newsletter, community events, outreach promotional giveaways,
and large educational magnets on stormwater maintenance and compliance officer vehicles.
The hotline was transferred for monitoring to the Code Enforcement Department. Stormwater staff provided
training for Code Enforcement staff that field calls or webform reports for the hotline to ensure staff are up to
speed on current practices and response times.
To summarize hotline/web reporting activity this past fiscal year:
29 calls were placed to the City's Stormwater hotline and 24 online hotline reports were received by the
Code/Compliance Officers related to stormwater violations. The nature of the hotline reports is found in the
Enforcement section of the Appendix.
Plans for Future Program Implementation
The city's stormwater involvement and participation program engages community volunteers primarily through
contract agency activities.Again this year,volunteer participation has increased with activities such as
watershed cleanups and creek monitoring. These activities involve the community in hands-on solutions and
inspire action and behavior change to improve water quality. These activities can be viewed in the Appendix in
more detail.
Plans for the next fiscal year include:
• Participate in formulation of Phase 1 Stormwater Management Plan deliverables for outreach and
education. Develop necessary data collection tools to track new BMP deliverables.
• Perform QA/QC for contractors that implement NPDES deliverables.
• Continue to engage the community with mailers,public meetings, and one-on-one meetings for capital
and in-house projects.
• Continue to gather public input using the Stormwater Public Comment form.
26

SECTION D: ILLICIT DISCHARGE DETECTION AND ELIMINATION(IDDE)
1. Objectives for Illicit Discharge Detection and Elimination
a. Implement and enforce a program to detect and eliminate illicit discharges into the MS4.b.
Maintain a storm sewer system map, showing the location of all major outfalls and the
names and location of all waters of the United States that receive discharges from those
outfalls;
c. Prohibit,through ordinance, or other regulatory mechanism,non-storm water discharges
except as allowed in this permit and implement appropriate enforcement procedures and
actions;
d. Implement a plan to detect and address non-storm water discharges, including illegal
dumping,to the MS4;
e. Inform public employees,businesses, and the general public of hazards associated with
illegal discharges and improper disposal of waste; and
f. Address the categories of non-storm water discharges or flows(i.e., illicit discharges) in
Part I.H of this permit only if you identify them as significant contributors of pollutants to
the MS4.
2. BMPs for Illicit Discharge Detection and Elimination
The permittee shall implement the following BMPs to meet the objectives of the Illicit Discharge
Detection and Elimination Program and shall notify the Division prior to modification of any goals.
MP Measurable Goals
a. Maintain adequate legal authorities The permittee shall annually review the permittee's IDDE
ordinances or other regulatory mechanisms, or adopt any new
ordinances or other regulatory mechanisms that provide the
permittee with adequate legal authority to prohibit illicit
connections and discharges and enforce the approved IDDE
Program.
Accomplishments:
The City continues to utilize the existing ordinances in place to address illicit discharges to its system. The
City passed the Ordinance to amend Chapter 12 of the City Code on 9/15/2009 to address illicit discharges to
the stormwater system and to protect public water and sewer systems. This Ordinance change went into effect
on November 1,2009.
The current Cape Fear Public Utility Authority(CFPUA) ordinance defines wastewaters that are required to be
discharged into the sanitary sewer system. The City utilizes CFPUA's ordinance to address discharges of
regulated wastewaters to the City's MS4 and other natural outlets.
The City also utilizes a policy for reporting SSOs from the Cape Fear Public Utility Authority to the City(see
Appendix D). Citizens can also call CFPUA hotline for SSOs—https://www.cfpua.org/703/Water-Sewer-
Emergencies
The City will continue to review its ordinance annually to ensure we are providing adequate legal authority.
b. Maintain a Storm Sewer System The permittee shall maintain a current map showing major
Base Map of Major Outfalls. outfalls and receiving streams
The City continues to maintain and update a base map of major outfalls and receiving water bodies.
27

In the spring of 2024,the City began to re-evaluate the NPDES Outfall database. Our GIS inventory will
be evaluated to reflect that current outfalls identified meet the criteria for NPDES outfall. The City will
make corrections and modifications where necessary. This will be ongoing into reporting year 2024-25.
The City continues to make updates to the GIS inventory mapping of stormwater systems using the best
available data. Currently,the breakdown of percentages includes 4% of the City identified as needing
future updates, 8%of the City being actively updated and 88%identified as completed. This year,the
City has continued to re-map"Annex 95-98"areas to bring the data into our current mapping standards as
these areas were originally mapped in the early 2000s.Also,the River Lights(far southwest on the map)
updates have been completed to the extent that construction is complete, and roads are accepted by the
City.
— ,, - r. w
117,
2
es-e Murinysville
Stormwater Map Area Status
N
2
Oge:on
Kings.Grant
Mal .7/ '''LlipH
z,
A
Q 4.
?WiI * billikah,...
I
I
I
I . all till
J
1 4, *A1111.1- .4, r'' ,
WIA111111111Thi
1
1 'i Work Areas
1 . 44 Delivery
\
1 Silver ,ake Current Work Area
1
\ Surveyed Areas;<Null>
\ r.
_ Next Areas To Be Surveyed
Id Town \ =I No Mapping Area
\ Myrtle Grove
\\ 421 Masonboro Sound
I State of North Carolina DOT,Esri,TomTom,Garmin,SafeGraph.
I GeoTechnologies,Inc,METI/NASA,USGS,EPA,NPS,USDA,USFWS
28

c. Detect dry weather flows The permittee shall maintain a program for conducting dry
weather flow field observations in accordance with a written
procedure for detecting and removing the sources of illicit
discharges.
Accomplishments:
The City continues to use its existing data collection procedures established during the previous reporting.
However,this reporting year, staff re-evaluated the field data collection application and are working with GIS
staff to update the procedures in a Survey 123 application. This new application will be ready in reporting
year 2024-25.New field tablets will be acquired for our Compliance staff. Dry weather flow investigation
totals are included in Appendix D.
City Staff has a goal to conduct 25%of total identified outfall investigations in the City per year for dry
weather flow investigations. For this reporting year, staff conducted 27%. of total NPDES outfalls. Staff
concentrated investigations in 6 different watersheds.
d. Investigate sources of identified The permittee shall maintain and evaluate annually written
illicit discharges. procedures for conducting investigations of identified illicit
discharges.
Accomplishments:
The City has continued to utilize its existing ordinances and our Illicit Discharge Detection Elimination
(IDDE)Plan. The purpose of this document is to provide a standard for guidance and information for the
effective and efficient implementation of the Illicit Discharge Detection and Elimination Program within the
City of Wilmington. The plan document outlines the investigation,testing, coordination with other authorities,
GIS inventory,follow up, and documentation procedures to be taken to resolve illicit discharges and dry
weather flows. Stormwater staff worked with Downtown Code Enforcement staff to evaluate the plan for its
effectiveness and to make necessary updates related to changing procedures in reporting and documentation.
Currently, staff are working to update the plan and document changes.
e. Track and document investigations The permittee shall track all investigations and document the
illicit discharges date(s)the illicit discharge was observed; the results of the
investigation; any follow-up of the investigation; and the date
the investigation was closed.
Accomplishments:
The City has completed a full year of data input and documentation through Munis(July—February)and
Energov(February—June),our data management systems. Going forward,Energov will be the data
management system used to track and document all Illicit Discharge investigations. All details of incidences
reported are entered from the start of an incidence until the investigation is closed. All enforcement
documentation will be included.Energov will allow the query of data for evaluation of our program, and
assessment to identify repeat offenders and chronic violators as well as serve as help us identify areas of the
City with higher violation reports. See Appendix I.
29

f. Employee Training The permittee shall implement and document a training
program for appropriate municipal staff who as part of their
normal job responsibilities,may come into contact with or
otherwise observe an illicit discharge or illicit connection to
the storm sewer system.
Accomplishments:
The City conducted 3 training events this reporting year,which totaled 23 employees.
g. Provide Public Education The permittee shall inform public employees,businesses, and
the general public of hazards associated with illegal discharges
and improper disposal of waste.
Accomplishments:
Education staff continued community pet waste cleanup promotion by posting the signs and flags with free
pet waste roll bags in city parks. This program continues to be very successful distributing over 614 roll bags
this year.Wilmington continues to struggle with a bacterial pollution problem, in large part due to
uncollected pet waste. Pet Waste public service announcements—"Cheering the Scoop"was promoted and
ran in coordinated media campaigns on Lamar Billboards,Port City Daily online newspaper and daily email
blasts, and WECT digital,mobile, social media, and television platforms. Content focused on pet waste
cleanup was also included in Cape Fear's Going Green Magazine and city social media outlets.
For more outreach efforts conducted this year, see Section B.2.(f).
h. Public reporting mechanism The permittee shall promote,publicize, and facilitate a
reporting mechanism for the public and staff to report illicit
discharges and establish and implement citizen request
response procedures.
Accomplishments:
The Stormwater Pollution Prevention hotline and web reporting tool were established in January 2010 to field
calls from citizens,businesses, and employees to report illicit discharges and instances of potential or actual
stormwater pollution. The hotline phone#is 910-341-1020 and the web address is
www.wilmingtonnc.gov/reportstormwaterpollution.
Hotline/web reports are routed to the Code Enforcement/Compliance Officers who track,investigate, and
respond to each hotline report. Officers routinely educate violators, in addition to issuing necessary fines
and/or notices of violation. The hotline and online reporting webform are advertised in a variety of ways
including the city website and cable TV channel,citywide newsletter,community events, outreach
promotional giveaways,and large educational magnets on stormwater maintenance and compliance officer
vehicles.
The hotline was transferred for monitoring to the Code Enforcement Department. Stormwater staff provided
training for Code Enforcement staff that field calls or webform reports for the hotline to ensure staff are up to
speed on current practices and response times.
To summarize hotline/web reporting activity this past fiscal year:
29 calls were placed to the City's Stormwater hotline and 24 online hotline reports were received by the
Code/Compliance Officers related to stormwater violations. The nature of the hotline reports is found in the
30

Enforcement section of the Appendix.
i. Enforcement The permittee shall implement a mechanism to track the
issuance of notices of violation and enforcement actions as
administered by the permittee. This mechanism shall include
the ability to identify chronic violators for initiation of actions
to reduce noncompliance.
Accomplishments:
The City of Wilmington uses Energov data management system to track all investigations. This includes illicit
discharge reports from the public and from City staff. All details of incidences reported are entered from the
start of an incidence until the investigation is closed. All enforcement documentation is included.Energov
will allow the query of data for evaluation of our program, and assessment to identify repeat offenders and
chronic violators as well as serve as help us identify areas of the City with higher violation reports. See
Appendix I.
Plans for Future Program Implementation
The City continues to maintain and update a base map of major outfalls and receiving water bodies as well as
the stormwater inventory. In addition,the City will be continuously updating previous mapped areas that may
have changed due to recent drainage improvement projects or for updated mapping standards. The City will
continue with updating any stormwater mapping as necessary and report annually on the percent of changes. In
addition,current NPDES outfalls in our GIS layers will be re-evaluated to be sure they meet reporting
requirements.
Dry weather flow investigation's goal was fully met this year. Continue meeting set goal.
The City continues to utilize the Illicit Discharge Detection Elimination(IDDE)Plan. Stormwater Staff and the
Chief Code Enforcement Officer are currently working to evaluate and update the current IDDE Plan to reflect
the recent reorganization of the Code Enforcement Department and the roles they now play in helping with our
Stormwater Ordinance. The plan will be re-evaluated this year and documented as necessary.
The City's reorganization of the Code Enforcement Dept. has resulted in more Compliance Officers being
trained to identify illicit discharges. We will have our first full year of reporting and documenting with Energov
next reporting year.
Three separate employee training events were held this year related to IDDE requirements. The City has
currently proposed in our draft SWMP to conduct training for 5 divisions twice over the next permit term.
These divisions would include Stormwater field crews,Parks and Rec. field crews, Streets field crews and 2
Engineering Inspectors divisions.
Stormwater Services hired a NPDES Compliance Inspector to help with enforcing our ordinance related to
IDDE and will be working on proactive engagement of the community this coming year.
31

SECTION E: CONSTRUCTION SITE RUNOFF CONTROLS
The permittee relies on New Hanover County to comply with this minimum measure. The New Hanover
County Sediment and Erosion Control Program effectively meets the requirements of the Construction Site
Runoff Controls by permitting and controlling development activities disturbing one or more acres of land
surface and those activities less than one acre that are part of a larger common plan of development. This
program includes procedures for public input, sanctions to ensure compliance,requirements for construction
site operators to implement appropriate erosion and sediment control practices,review of site plans which
incorporates consideration of potential water quality impacts,and procedures for site inspection and
enforcement of control measures.
New Hanover County Erosion Control Program information supplied in Appendix E.
32

SECTION F: POST-CONSTRUCTION SITE RUNOFF CONTROLS
1. Objectives for Post-Construction Site Runoff Controls
a. Implement and enforce a program to address storm water runoff from new
development and redevelopment projects that disturb greater than or equal to one
acre,including projects less than one acre that are part of a larger common plan of
development or sale,that discharge into the small MS4. The program shall ensure
that controls are in place that would prevent or minimize water quality impacts.
b. Implement strategies which include a combination of structural Stormwater Control
Measures (SCM)and/or non-structural SCMs appropriate for the
community;
c. Use an ordinance or other regulatory mechanism to address post-construction runoff
from new development and redevelopment projects; and
d. Ensure adequate long-term inspection and maintenance of SCMs.
2. BMPs for Post-Construction Site Runoff Controls
The permittee shall implement the following BMPs to meet the objectives of the Post-
Construction Stormwater Management Program. To the extent there is any conflict
between this permit and the post-construction ordinances adopted by the permittee as
approved by the Division,the post-construction ordinances shall apply to permit
com.liance.
BMP Measurable Goals
a. Adequate legal authorities Maintain through ordinance, or other regulatory mechanism,
adequate legal authorities designed to meet the objectives of
the Post-Construction Site Runoff Controls Stormwater
Management program.
The permittee shall have the authority to review designs and
proposals for new development and redevelopment to
determine whether adequate stormwater control measures
will be installed, implemented, and maintained
The permittee shall have the authority to request information
such as stormwater plans,inspection reports,monitoring
results, and other information deemed necessary to evaluate
compliance with the Post-Construction Stormwater
Management Program.
The permittee shall have the authority to enter private
property for inspections at reasonable times any facilities,
equipment,practices,or operations related to stormwater
discharges to determine whether there is compliance the Post-
Construction Stormwater Management Program.
Accomplishments:
The City continues to utilize the Land Development Code that was adopted on September 15,
2009 to provide post construction controls in order to meet the requirements of the City's
33

NPDES Phase II permit and to bring the ordinance into compliance with the Coastal
Stormwater Legislation.
The City finalized draft updates to its Land Development Code in August 2021. Changes to
that Code went in effect in December 2021. A major change in the Code is applying higher SA
water quality standards to new development in the impaired Bradley Creek watershed. Changes
to the new code have now been in effect since the 2022 calendar year.
b. Strategies which include Maintain strategies that include a combination of structural
Stormwater Control Measures and/or non-structural SCMs implemented in concurrence
(SCMs) appropriate for the MS4 with(a)above. Provide a mechanism to require long-term
operation and maintenance of structural SCMs. Require
annual inspection reports of permitted structural SCMs
performed by a qualified professional.
A qualified professional means an individual trained and/or
certified in the design, operation,inspection and maintenance
aspects of the SCM's being inspected, for example, someone
trained and certified by NC State University for SCM
Inspection&Maintenance.
Within 12 months of the effective date of this permit,the
permittee shall evaluate, and revise as needed, SCM
requirements,to be at least as stringent as the minimum
requirements in 15A NCAC 02H .1000.
Accomplishments:
The DWQ SCM manual was adopted when the stormwater ordinance was amended in 2009.
This ordinance contains provisions addressing the use of combinations of structural and non-
structural SCM's to manage stormwater runoff. Some examples of these include providing
peak attenuation flow for the 2, 10 and 25 year storm event, requiring (new development) a 50
foot set back from surface waters, and stricter built-upon requirements for projects near SA
waters.
The City Engineering Dept. reviews new development plans for structural and non-structural
SCMs.
The Engineering Dept. employs three P.E.s and one E.I., for reviewing plans for new
development and conducting site inspections for compliance with the City's Stormwater
Ordinance. Engineering staff all are certified through the SCM Inspection and Maintenance
Certificate offered through NC State's Biological and Agricultural Engineering Department.
This reporting year, the Plan Review Engineers in the Engineering Dept. have been working on
revising the existing I&M Agreements to clarify the requirement for annual report submittals
by a qualified professional. There are options to meet this requirement that are still being
discussed.
This reporting year, the City has budgeted and hired a NPDES Compliance Inspector to
conduct SCM Inspections and to help implement and manage Stormwater Permit renewal
inspections and the anticipated Annual I&M reports.
34

c. Plan reviews The permittee shall conduct site plan reviews of all new
development and redeveloped sites that disturb greater than
or equal to one acre(including sites that disturb less than one
acre that are part of a larger common plan of development or
sale). The site plan review shall address how the project
applicant meets the performance standards and how the
project will ensure long-term maintenance
Accomplishments:
The City continues to conduct site plan reviews utilizing the City's Land Development Code to
provide post construction controls to meet the requirements of the City's Phase II permit. A
summary of the plan review activities for this reporting year is available in Appendix F.
d. Inventory of projects with post- The permittee shall maintain an inventory of projects with
construction structural stormwater post-construction structural stormwater control measures
control measures installed and implemented at new development and
redeveloped sites, including both public and private sector
sites located within the permittee's corporate limits that are
covered by its post-construction ordinance requirements.
Accomplishments:
The City's Plan Review Engineers continue to update a spreadsheet of projects with
stormwater control measures installed during the reporting year. This spreadsheet includes the
dates permits were issued, review times for projects, types of projects (new development,
redevelopment), and the types and numbers of SCMs per project location. This spreadsheet will
continue to be used for future permits issued and evaluated or modified if data extraction is
warranted. See Appendix F.
A GIS database to help with the tracking of City issued stormwater permits is 95% complete
and currently being utilized. This GIS application is also anticipated to help to keep track of
future permit renewals, inspections, and enforcement documentation.
e. Deed Restrictions and Protective The permittee shall provide mechanisms such as recorded
Covenants deed restrictions and protective covenants that ensure
development activities will maintain the project consistent
with approved plans.
Accomplishments:
Current City of Wilmington stormwater management ordinance stipulates among other
requirements for stormwater management after construction that:
Record (as-built) drawings for all stormwater management facilities certified by an authorized
registered professional must be provided to the City for permanent record.
When deemed necessary by the City, access is granted through permit conditions allowing the
City and its agents and representatives adequate and perpetual access to the facility and
sufficient area for inspection.
35

The following excerpt from the new stormwater ordinance became operational upon adoption
City Council:
The approval of the stormwater permit shall require an enforceable restriction on property
usage that runs with the land, such as recorded deed restrictions or protective covenants, to
ensure that future development and redevelopment maintains the site consistent with the
approved project plans.
Additionally, the existing ordinance has provisions to ensure that conveyance of the property
does not terminate the original developer's obligations until a replacement permit has been
issued. The original developer will be required to record in the deed conveying the property a
notice of the existence of any stormwater devices and the purchaser's obligations to maintain
and inspect them and to obtain a permit. There are also specific and detailed special
requirements for property owner associations regarding operation and maintenance of
stormwater devices, escrowing funds to ensure maintenance and remedies for the City in the
event of failed compliance.
f. Provide a mechanism to require The permittee shall implement or require an inspection and
long-term inspection and maintenance plan for the long-term operation of the SCMs
maintenance of Stormwater Control required by the program. The inspection and maintenance
Measures(SCMs). plan shall require the owner of each SCM to perform and
maintain a record of annual inspections of each SCM.
Annual inspection of permitted structural SCMs shall be
performed by a qualified professional.
Accomplishments:
The DWQ SCM manual was adopted when the stormwater ordinance was amended in 2009.
This ordinance contains provisions addressing the use of combinations of structural and non-
structural SCMs to manage stormwater runoff. With this adoption, the City also reviews and
approves the I&M requirements and plans of the State through the review process. Inspection
and Maintenance plan schedules may vary with SCM type.
This reporting year, staff have been working to revise the existing I&M Agreements to clarify
the requirement for annual report submittals by a qualified professional.
g. Inspections To ensure that all stormwater control measures are being
maintained pursuant to its maintenance agreement,the
permittee shall conduct and document inspections of each
project site covered under performance standards, at least one
time during the permit term.
Before issuing a certificate of occupancy or temporary
certificate of occupancy,the permittee shall conduct a post-
construction inspection to verify that the permittee's
performance standards have been met.
The permittee shall document and maintain records of
inspection findings and enforcement actions and make
them available for review by the permitting authority.
36

Accomplishments:
Under the current stormwater management ordinance of the City, permitees of structural SCMs
are required to properly maintain their stormwater management systems to ensure long term
operation. The City conducts annual compliance inspections for privately owned stormwater
SCM's in order to ensure maintenance responsibilities are being undertaken by property
owners. Inspections were conducted by a City staff member who has completed the Stormwater
SCM Inspection and Maintenance Certificate offered through NC State's Biological and
Agricultural Engineering Department(certification#182). Recertification occurred in March
2021.
For this reporting year, a total of 15 private sites were inspected for their respective SCMs with
7 sites being out of compliance (see Appendix F). This number was down from previous years
as we were waiting on the hiring of our new NPDES Compliance Inspector that occurred in late
April 2024. Through the remainder of the Spring and Early Summer, the new position was
being trained and certified to carry out the job duties. By Mid-Summer the new Inspector was
ramping up the SCM inspections and enforcement. For the next reporting year,we anticipate
having 20% of the total number of SCMs inspected.
The City also conducts inspections of facilities during the development and construction
process. Before a Certificate of Occupancy is issued, compliance of permit conditions must be
present.
City Stormwater field staff, who work on the maintenance of City owned SCMs, received their
SCM Inspection and Maintenance certifications through NC State's program in November
2023. Approximately 3 staff members have certifications.
h. Educational materials and training The permittee shall make available through paper or
for developers electronic means, ordinances,post-construction
requirements, design standards checklist,and other materials
appropriate for developers. New materials may be
developed by the permittee,or the permittee may use
materials adopted from other programs and adapted to the
permittee's new development and redevelopment program.
Accomplishments:
Currently all ordinances, design standards, application forms, SCM Manual and Technical
Standards for developers are found online at the City's website. The city provides instruction
online for the forms so that developers can provide the necessary documentation for the process
review.
As Technical Standards are currently being reviewed and modified, we are proposing review
sessions with area engineers to educate them on what changes have been made. This will occur
in the next reporting year.
37

i. Enforcement The permittee shall track the issuance of notices of violation
and enforcement actions. This mechanism shall include the
ability to identify chronic violators for initiation of actions to
reduce noncompliance.
Accomplishments:
The City has tracked the issuance of violations through its current inspection process since the
implementation of the stormwater ordinance. The City will continue to make improvements in
the inspection process (as necessary) and its associated database for private SCMs. The City
looks to identify repeat violators and work with owners of SCMs through education for
meeting their permit requirements.
Plans for Future Program Implementation
The City will continue to utilize the Land Development Code to provide post construction
controls to meet the requirements of the City's MS4 Phase II permit. Ordinances will be
evaluated annually to determine if modifications are needed. Recent modification went into
effect in December 2021.
Engineering Project Review Staff successfully implemented and are utilizing a GIS database to
provide a mechanism to track City issued permits and renewals. This progress will continue
into the next reporting year with the goal of having a 100% completed tracking tool. We will
evaluate the effectiveness of database to capture all required documentation of our stormwater
permits.
City Review Engineers are currently clarifying language in the existing SCM O&M
Agreement's to require owners to submit annual reports. This will be finalized in the next
reporting year.
The City budgeted and hired a new NPDES Compliance Inspector position for SCM I&M
requirements. The City has a goal of completing 20% of the total number SCMs in the next
reporting year.
38

3. Post-construction Stormwater Runoff Controls for New
Development
a. To fulfill the post-construction minimum measure program requirement the
permittee may use the Department's model ordinance, design its own post-
construction practices that meet or exceed the rules found in 15A NCAC 02H
.1000, or develop its own comprehensive watershed plan that is determined by
the Department to meet the
post-construction stormwater management measure required by 40 Code of Federal
Regulations § 122.34(b)(5)(1 July 2003 Edition).
b. The permittee shall meet the requirements of the post-construction program for
construction projects that are performed by, or under contract for,the permittee. To
meet this requirement,the permittee may either develop the necessary requirements
for post-construction controls that will pertain to their own projects or develop
procedures to ensure that the permittee meets these requirements by complying with
another entity's Phase II Stormwater Management Programs for post-construction.
If the permittee decides to rely on another program for compliance with these
program areas for their own projects,they shall indicate in their Stormwater
Management Plan that the permittee will fully comply with the requirements of the
second party's post-construction programs.
c. Pursuant to 15A NCAC 02H .1017(9),to the extent allowable under State law,
additional requirements shall apply to projects draining to sensitive receiving
waters. For areas draining to Nutrient Sensitive Waters(NSW),where the
Department has approved a locally implemented NSW Stormwater Management
Program that addresses post-construction runoff,the provision of that program
fulfills the MS4 post-construction requirement.
d. The design volume of SCMs shall account for the runoff at build out from all
surfaces draining to the system. Drainage from off-site areas may be bypassed.
e. Pursuant to 15A NCAC 02H .1001(1)(c),to fulfill the post-construction minimum
measure requirement for linear transportation projects,including undertaken by an
entity other than North Carolina Department of Transportation(NCDOT), and are
projects constructed to NCDOT standards that will be conveyed to the State upon
completion,the permittee or regulated entity may use the Stormwater Best
Management Practices Toolbox(Version 2,April 2014),including any subsequent
amendments and editions, developed by the NCDOT. This NCDOT Stormwater
BMP Toolbox is available
at:https://connect.ncdot.gov/resources/hydro/Pages/Highway-Stormwater-
Program.aspx
39

SECTION G: POLLUTION PREVENTION AND GOOD HOUSEKEEPING FOR MUNICIPAL
OPERATIONS
1. Objective for Pollution Prevention and Good Housekeeping for Municipal Operations
a. Implement an operation and maintenance program that includes a training component and
has the goal of preventing or reducing pollutant runoff from municipal operations.
b. Provide employee training to prevent and reduce storm water pollution from activities
such as park and open space maintenance,fleet and building maintenance,new
construction and land disturbances, and storm water system maintenance.
2. BMPs for the Pollution Prevention and Good Housekeeping for Municipal
Operations
The permittee shall implement the following BMPs to meet the objectives of the Pollution
Prevention and Good Housekeeping Program and shall notify the Division prior to modification
of any goals.
BMP Measurable Goals
a. Inventory of municipally The permittee shall maintain, a current inventory of facilities and
owned or operated facilities operations owned and operated by the permittee with the potential
for generating polluted stormwater runoff. Also maintain a current
inventory of the MS4 system and municipally owned structural
SCMs.
Accomplishments:
The City currently keeps an updated inventory of known facilities with the potential for generating
polluted runoff. This list is divided into High and Low Priority sites and updated as necessary. The
City's goal is to inspect High Priority sites annually and Low Priority sites once in a permit cycle.
The City currently has a Spill Prevention Control and Countermeasure plan(SPCC) for the Operations
Complex and Police Headquarters and a separate Stormwater Pollution Prevention Plan(SPPP) for the
Fleet Maintenance building located within the complex. These are reviewed annually and updated as
necessary.
The City maintains a list of all structural City-owned SCMs and updates as needed. These include
permitted, non-permitted and grant related SCMs. Currently, there are over 90.
The City maintains a GIS layer for its MS4 system and updates it as new data are added to the database.
b. Inspection and Maintenance The permittee shall maintain and implement, evaluate annually
(I&M) for municipally owned and update as necessary an Inspection and Maintenance (I&M)
or operated facilities program for municipal owned and operated facilities with the
potential for generating polluted stormwater runoff. The I&M
program shall specify the frequency of inspections and routine
maintenance requirements.
40

Accomplishments:
Currently, inspections for our SPCC plan and SPPP are being conducted at the Police Headquarters,
Fleet Maintenance and Operations Complex are conducted as outlined in the individual plans .
Oil/Water separators are currently being inspected and maintained every 1-2 years by our contractor. The
City's contractor conducts inspections and/or maintenance at 19 locations. The City is currently working
to budget for service to occur in 2025.
Facilities designated as High Priority for potential polluted stormwater runoff are currently being
inspected annually. Stormwater Services works with building Managers to correct any compliance issues
found during inspections.
c. Spill Response Procedures The permittee shall have written spill response procedures for
municipally owned or operated facilities.
Accomplishments:
Spill Response procedures are identified in the City's SPCC plans for the Operations Complex and
Police Headquarters and also in the SPPP for Fleet Maintenance. The City will continue to follow these
plans and make any changes if necessary and ensure documentation is occurring within the plans.
The City has developed written spill response procedures and distributed to all High Priority facility
Managers. The City will document and respond to any incidents that occur as outlined in our SOP.
The City will review procedures annually with our Public Works Safety Specialist and implement
changes as needed.
d. Streets,roads,and public The permittee shall evaluate existing and new BMPs annually that
parking lots maintenance reduce polluted stormwater runoff from municipally-owned
streets,roads,and public parking lots within their corporate limits.
The permittee must evaluate the effectiveness of these SCMs
based on cost and the estimated quantity of pollutants removed.
Accomplishments:
The City currently utilizes BMPs that help reduce polluted stormwater runoff from streets,roads,and
public parking lots within its jurisdictional area. Stormwater crews sweep City streets with curbing(on
average)twice/month,NCDOT owned roads once/month, and City owned parking lots from once/month
to once/quarter. City owned parking lots include City operations facilities, City Hall,parks locations,
and recreation facilities.
In reporting year 2023-24, street sweepers swept 8,759 curb miles while collecting sediment,vegetation
and trash potentially diverted from the stormwater sewer system. The amount of debris volume collected
from Vacuum Trucks and Sweepers was 341.4 tons and 1868.8 tons,respectively. These totals show
increases over previous years.
In reporting year 2023-24, stormwater crews conducted hand maintenance of 81,925 feet of ditch, 12,797
linear feet of ditch by mechanical methods, cleaned 70,216 linear feet of pipe, and removed blockages and
cleaned 754 drainage inlets and manholes thus reducing debris, sediment,vegetation and trash potentially
diverted from being discharged into our receiving waters.
Street sweeping is conducted more frequently in the downtown central business areas to help minimize
the solids from entering the catch basins. Currently,the City conducts routine street sweeping in the
Central Business District,7 days/week to help prevent and reduce the amount of gross solids from
41

entering the downtown stormwater system.
The City continues to further look at all its field maintenance activities to determine if improvements to
water quality can be incorporated.
e. Inspection and Maintenance The permittee shall maintain and implement an I&M program for
(I&M) for municipally owned the stormwater sewer system including catch basins and
or maintained catch basins and conveyance systems that it owns and maintains.
conveyance systems
Accomplishments:
The City currently has a program for the inspection and maintenance of all City owned storm sewer
conveyance system. This program includes repair, inspection and maintenance of all City owned right of
ways and officially accepted easements. This information is included in this report under
Operations/Maintenance—Yearly Maintenance Activities Table. .
f. Identify structural stormwater The permittee shall maintain a current inventory of municipally-
controls owned or operated structural stormwater controls installed for
compliance with the permittee's post-construction ordinance.
Accomplishments:
The City keeps and updates a SCM Manual for all its City owned SCMs. The manual includes all available
State DWQ stormwater permits, O&M plans, and site mapping to review maintenance requirements and
permit renewal dates along with any additional documentation that might be needed. This manual provides
information that can be readily reviewed by maintenance crews to keep the SCMs in compliance. This
manual is updated as needed when additional City facilities are constructed with permitted SCMs.
All City owned SCM are tracked for inspection and maintenance in Munis.
g. I&M for municipally-owned or The permittee shall maintain and implement an I&M program for
maintained structural municipally-owned or maintained structural stormwater controls
stormwater controls installed for compliance with the permittee's post-construction
ordinance.
The I&M program shall specify the frequency of inspections and
routine maintenance requirements.
The permittee shall inspect and maintain municipally-owned or
maintained structural stormwater controls in accordance with the
schedule developed by permittee. The permittee shall document
inspections and maintenance of all municipally-owned or
maintained structural stormwater controls.
Accomplishments:
The City keeps and updates a SCM Manual for all its City owned sites(see G.2.f.). The frequency of
inspections and maintenance requirements are outlined in the City's MS4 Operation and Maintenance Plan
and procedures are addressed in associated SOPs. Documentation occurs with every SCM site visit and
maintenance activity. For year 2023-24,the City conducted 268 SCM inspections and performed 293
corrective actions for maintenance.
All City owned SCM I&M activities are tracked in Munis.
42

h. Pesticide,Herbicide and The permittee shall require that contractors are properly trained
Fertilizer Application and that all permits, certifications, and other measures for
Management. applicators are followed. The permittee shall ensure municipal
employees, as appropriate based on job classification, are trained
and that applicable permits and certifications are maintained and
follow to the MEP measures for applicators.
Accomplishments:
The City has compiled all pesticide,herbicide and fertilizer application certifications for its Parks and
Recreation and Stormwater personnel to ensure that they are current. These certifications are updated and
renewed annually. Currently,there are 11 certifications for Parks and Recreation staff and 2
certifications for Stormwater/Public Services staff.
The City continues to minimize the use of glyphosate and others as an herbicide, especially in
aquatic environments, to help improve with water quality. The City continues to use its specialty
piece of equipment(Conver) for mechanical invasive aquatic weed removal with good success.
The Conver also greatly reduces the need for aquatic herbicides, thus helping with water quality.
i. Staff training The permittee shall implement an employee training program for
municipal employees involved in implementing pollution
prevention and good housekeeping practices.
Accomplishments:
The City continues to incorporate general PP/GH training for our Stormwater, Streets and
Recycling/Trash field employees annually. More specific training presentations for PP/GH are currently
being updated and will be scheduled for winter 2024/25. General training for PP/GH conducted over this
reporting year can be found in Appendix G.
j. Prevent or Minimize The permittee shall describe and implement measures to prevent
Contamination of Stormwater or minimize contamination of the stormwater runoff from all areas
Runoff from all areas used for used for vehicle and equipment cleaning.
Vehicle and Equipment
Cleaning
Accomplishments:
Maintenance and cleaning conducted at the City's Operations Complex continues to occur at a covered
wash down station, located at the Solid Waste facility,equipped with an oil/water separator that accepts
wash water and directs it to the sanitary sewer.
In addition,all vehicle maintenance is conducted within the Fleet Maintenance Building. All interior
drains go directly to an oil/water separator and then to the sanitary sewer. As mentioned previously in this
section(G.2.b),the goal for all City owned oil/water separators is to conduct inspection and maintenance
every 2 years.
The City's SPPP for the Fleet Maint. Building addresses Good Housekeeping within the facility.A site
plan checklist is posted within the facility and the site manager conducts daily inspections of the work
areas.
Currently, all City Fire Stations have designated wash down areas for vehicle cleaning. The City
has a goal to review its fire station locations annually to ensure the facilities are working properly.
43

Plans for Future Program Implementation
The City will continue to keep and update an inventory of its known facilities with the potential for
generating polluted runoff an update as needed. Sites are identified by location,type of facility and
potential pollution sources. Inspection and Maintenance frequencies and procedures are outlined in the
MS4 O&M plan and associated SOPs
Continue to inspect those City facilities annually with high priority for potential to pollute.
Renew contract with local consultant for oil/water separator inspection and maintenance at all facilities
that are applicable. Review frequency of inspections and maintenance with budget considerations.
The City will continue to utilize SCMs that help reduce polluted stormwater runoff from streets,roads,and
public parking lots within its jurisdictional area. Document inspection and maintenance of MS4 system in
Munis. Evaluated procedures annually to determine the effectiveness of current SOPs.
Develop or modify procedures to address the routine inspections of City owned SCMs in the next years as
outlined in the City's draft SWMP.
Continue Staff Training for PP/GH of municipal facilities and City owned SCMs as needed.
Review PP/GH programs,procedures, and recommendations for all City owned facilities with the potential
to pollute.Modify or enhance existing programs and procedures as determined from draft SWMP
approval.
44

SECTION H: TOTAL MAXIMUM DAILY LOADS(TMDLs)
1. Objective
a. The permittee shall determine whether the MS4 discharges to receiving waters within a
TMDL watershed and identify the pollutant(s) of concern(POC). For all TMDLs with a
NPDES MS4 regulated WLA assigned to the permittee,the permittee shall determine
whether the POC have potential to occur in MS4 stormwater discharges.
b. The permittee will utilize BMPs within the six minimum measures to address the
permittee's assigned NPDES MS4 regulated stormwater waste load allocation (WLA)
identified in the approved TMDL to the maximum extent practicable and to the extent
authorized by law.
c. If subject to an approved TMDL with a NPDES MS4 regulated WLA assigned to the
permittee,the permittee will be considered in compliance with the TMDL if the permittee
complies with the conditions of this permit, including developing and implementing
appropriate BMPs within the six minimum measures to address the permittee's MS4s
NPDES regulated WLA to the maximum extent practicable(MEP). While improved
water quality is the expected outcome,the permittee's obligation is to implement BMP's
designed to address the NPDES regulated waste load allocation assigned to the permittee
to the maximum extent practicable(MEP). The permittee is not responsible for attaining
water quality standards(WQS). The Division expects attaining WQS will only be
achieved through reduction from all point and nonpoint source contributors identified in
the approved TMDL.
2. TMDL Plans
a. If the permittee has an existing TMDL Plan designed to address the NPDES MS4
regulated WLA assigned to the permittee,that includes monitoring to evaluate progress,
and which addresses the POC through the six minimum control measures; it satisfies the
objectives of this Section H.
b. The permittee may comply with a Department approved management strategy to address
an impairment or TMDL, such as a Nutrient Management Strategy,to satisfy the
objectives of this Section H.
c. The permittee may develop and submit,within 24 months,to the Department for
approval of an alternative approach, such as an Integrated Report-Category 4(b)
watershed plan,to satisfy the objectives of this Section H.
d. For new TMDLs that are not addressed by H.2. a,b, or c above, a TMDL Plan shall be
developed according to H.3 below, and submitted to the Division. Time periods shown
are from the later of the effective date of this permit or the TMDL as approved by EPA.
45

3. Best Management Practices(BMPs):
BMP Measurable Goals
a. Identify, describe and Within 12 months the permittee shall prepare a plan that:
map watershed, • Identifies the watershed(s)subject to an approved TMDL with an
outfalls, and streams approved Waste Load Allocation(WLAs)assigned to the permittee;
and
• Includes a description of the watershed(s); and
• Includes a map of watershed(s) showing streams &outfalls
• Identifies the locations of currently known major outfalls within its
corporate limits with the potential of contributing to the cause(s) of the
impairment to the impaired segments,to their tributaries, and to
segments and tributaries within the watershed contributing to the
impaired segments; and
• Includes a schedule(not to exceed 6 months)to discover and locate
other unknown major outfalls within its corporate limits that may be
contributing to the cause of the impairment to the impaired stream
segments,to their tributaries, and to segments and tributaries within the
watershed contributing to the impaired segments.
b. Evaluate existing Within 12 months the Permittee's plan:
measures • Shall describe existing measures currently being implemented by the
Permittee designed to achieve the MS4' s NPDES WLA and to
reduce the TMDL pollutant of concern to the MEP within the
watershed to which the TMDL applies; and
• Provide an explanation as to how those measures are designed to reduce
the TMDL pollutant of concern.
• The Permittee shall continue to implement the existing measures until
notified by the Division.
c. Assessment of Within 24 months the permittee's plan shall include an assessment of
available monitoring available monitoring data. Where long-term data is available,this
data assessment should include an analysis of the data to show trends.
d. Monitoring Plan Within 24 months the permittee shall develop a Monitoring Plan for the
permittee's assigned NPDES regulated WLA as specified in the TMDL.
The permittee shall maintain and implement the Monitoring Plan as
additional outfalls are identified and as accumulating data may suggest.
Following any review and comment by the Division the permittee shall
incorporate any necessary changes to monitoring plan and initiate the plan
within 6 months.Modifications to the monitoring plan shall be approved by
the Division. Upon request,the requirement to develop a Monitoring Plan
may be waived by the Division if the existing and proposed measures are
determined to be adequate to achieve the MS4's NPDES WLA to MEP
within the watershed to which the TMDL applies.
46

BMP Measurable Goals
e. Additional Measures Within 24 months the permittee's plan shall:
• Describe additional measures to be implemented by the permittee
designed to achieve the permittee's MS4's NPDES WLA and to
reduce the TMDL pollutant of concern to the MEP within the
watershed to which the TMDL applies; and
• Provide an explanation as to how those measures are designed to
achieve the permittee's MS4's NPDES regulated WLA to the MEP
within the watershed to which the TMDL applies.
f. Implementation Plan Within 48 months the permittee's plan shall:
• Describe the measures to be implemented within the remainder of
the permit term designed to achieve the MS4's NPDES WLA and
to reduce the TMDL pollutant of concern to the MEP; and
• Identify a schedule, subject to Division approval,for completing the
activities.
g. Incremental Success The permittee's plan must outline ways to track progress and report
successes designed to achieve the MS4's NPDES regulated WLA and to
reduce the TMDL pollutant of concern to MEP within the watershed to
which the TMDL applies.
h. Reporting The permittee shall conduct and submit to the Division an annual
assessment of the program designed to achieve the MS4's NPDES WLA
and to reduce the TMDL pollutant of concern to the MEP within the
watershed to which the TMDL applies. Any monitoring data and
information generated from the previous year are to be submitted with each
annual report.
4. If no MS4 NPDES regulated waste load allocation(WLA)is specified in the TMDL
At any time during the effective dates of this permit,if a TMDL has been approved that does not
assign a WLA for the pollutant of concern to the municipal stormwater system, if there was no
waste load allocation specified for the POC in the TMDL assigned to the municipal stormwater
system, in lieu of developing a plan within this permit section,within 24 months the Permittee
shall evaluate strategies and tailor BMP's within the scope of the six minimum permit measures
to address the POC in the watershed(s)to which the TMDL applies,to the MEP and to the extent
allowed by law.
47

ANNUAL ACCOMPLISHMENTS & EVALUATION OF THE VOLUNTARY
BRADLEY & HEWLETTS CREEKS WATERSHED RESTORATION PLAN
*The City of Wilmington MS4 does not currently discharge to any receiving waterways in a Total
Maximum Daily Load(TMDL)watershed and does not have any assigned Waste Load Allocations
(WLAs).The activities described in this section are from a City-led program working to implement a
voluntary and collaborative watershed restoration plan for two non-TMDL watersheds, developed by
local stakeholders and the City of Wilmington.
The Bradley and Hewletts Creek Watershed Restoration Plan is a voluntary watershed restoration plan
created by the City of Wilmington and local stakeholders to address high bacteria levels in two of
Wilmington's tidal creeks. The completed plan was officially adopted by Wilmington City Council on
September 4th,2012. The main goal of the watershed restoration plan is to install Stormwater Control
Measures (SCMs)to reduce the volume of stormwater runoff that can transport pollutants, like bacteria,to
Bradley Creek and Hewletts Creek. The Heal Our Waterways(HOW)Program is the branded implementation
of the restoration plan. The following narrative discusses achievements from Fiscal Year 2023 -2024(FY24)
that contributed to the six objectives of the plan,reviews the overall success of each objective, and provides a
final progress assessment with action items for the future.
Objective 1: Continue existing programs that address water quality impairments in both watersheds:
Objective Action# Specific Action Timeline Partners
1. Continue Action 1-1 Implement and enforce On-going City of Wilmington—Stormwater
Existing Programs existing stormwater Services,Engineering,
that Address requirements for new Development Services;NC
Water Quality development and DWQ,WB
Impairments in redevelopment
Both Watersheds Action 1-2 Continue to promote On-going City of Wilmington—Stormwater
LID designs Services,Engineering,
Development Services;NC
DWQ,WB
Action 1-3 Continue to cooperate On-going City of Wilmington—
with CCAP Engineering,Development
Services;NCCF,WB,New
Hanover Soil&Water
Action 1-4 Maintain existing On-going City of Wilmington-Stormwater
educational programs Services;NCCF,New Hanover
Soil&Water,WB
Action 1-5 Reflect plan in other As plans are City of Wilmington—Stormwater
City plans and NPDES updated Services,Engineering,
annual permit report Development Services:WB,
NCCF
Action 1-6 Continue education and On-going City of Wilmington—Stormwater
code enforcement Services;WB
programs that reduce
and eliminate sources
of bacteria and
pathogens related to
human and pet wastes
Accomplishments:
48

The HOW Program continued to make strides within the community through dedicated outreach efforts in
support of Actions 1-2, 1-4, and 1-6.
Two educational postcards were created and mailed,in the fall and spring,to approximately 21,000 residents
and businesses within the Bradley and Hewletts Creek Watersheds, as well as areas adjacent to the
watersheds that drain directly into the Intracoastal Waterway. The fall 2023 postcard featured common
wildlife found in estuaries and had an interactive quiz. There were also tips for how homeowners could
protect wildlife and estuary habitats. The spring 2024 postcard highlighted the existing full funding program
and the new cost-share program,both available for Bradley and Hewletts Creeks residents and businesses.
There was an influx of inquiries for both programs and applications for the full funding program after the
postcard was mailed.
The HOW Program continued to work with local media agencies,WECT,WHQR, and Lamar Advertising,to
spread public messages regarding green infrastructure through digital,public radio, and billboard placements.
The fall radio and WECT digital campaigns showcased the benefits of rerouting downspouts from driveways
and into yards,while the billboard campaign featured a new creative showing a house with a rain barrel. The
WECT campaign also posted several"homepage takeovers"leading to information about the monthly rain
barrel sales. The spring campaigns between all media agencies focused on promoting a new green
infrastructure cost-share program.WECT filmed several interview-style"Business Breaks"to highlight the
program on television,the web, and through a dedicated Facebook campaign. There were also several
homepage takeovers with new creatives for the cost-share program.
In addition to digital placements by local media agencies,the HOW Program continued to maintain and
update its interactive website and social media accounts on Facebook,Instagram,and Twitter. The HOW
Facebook page had 567 likes and 622 followers,the Instagram page had 641 followers, and the Twitter page
had 291 followers. The HOW Program also sponsored an Instagram and Facebook campaign for the funding
programs,which reached 34,716 people and had 977 website clicks. The HOW Program also continued its
partnership with local partners to put on another Cape Fear Creek Week in 2024.A special video was created
to promote Cape Fear Creek Week 2024 with snippets from participating groups. The video reached 2,345
people with messages about litter cleanups, green infrastructure,trees, and more.
In support of Actions 1-1, 1-2, and 1-5 the HOW Program continues to submit comments through the City of
Wilmington's Technical Review Committee(TRC)on proposed development and re-development.
Comments include information about the watershed restoration plan and green infrastructure for developers to
consider. While most HOW comments are typically not requirements due to the voluntary nature of the
watershed restoration plan,City Engineering also continues to review site plans to make sure all federal, state,
and local regulations are met for new development and redevelopment projects. The voluntary cost-share
program was also promoted during the latter half of the year,which piqued the interest of several developers
for future projects.
The City's pet waste and illicit discharge ordinances are still in place to support Action 1-6. Code
Enforcement continues to follow up on reports of violations reported in the Bradley Creek and Hewletts
Creek Watersheds. Code Enforcement officers attended a special stormwater training this year to learn more
about the"why"behind stormwater ordinances and pollution prevention programs.
Assessment:
The HOW Program's education and outreach efforts continued to reach wide audiences and garner high
engagement. Using mixed media methods provided more inclusive opportunities to reach a variety of
audiences.
The social media and news media campaigns had positive statistics for reach and engagements. There was a
significant increase in traffic to the HOW Program's website and social media accounts.While the reach and
website traffic were high,this avenue did not produce much follow-through for applications to the funding
programs. The campaigns were set to geographic boundaries specific to the Bradley Creek and Hewletts
49

Creek Watersheds,but Facebook shares and automatic Meta placements may have extended beyond those
boundaries to reach residents outside of the watershed areas. This is good news for general awareness of the
HOW Program and its goals,but may not necessarily garner the amount of action seen from other educational
campaigns.
The spring educational postcard, on the other hand,had a high amount of follow-up from interested residents
and HOAs. The postcard was mailed to all properties located in the funding-eligible watershed areas. Several
HOAs expressed interest in the cost-share funding program and many residents signed up for site visits
through the full funding program with New Hanover Soil and Water Conservation District.Mailing postcards
is typically more expensive than other outreach methods,but it had the highest follow-through of all outreach
methods this year. The printing company also switched owners this year and decreased printing costs, so
future mailings may be more cost effective than they have been in the past.
Objective 2: Determine appropriate water quality classifications and designated uses where water
quality impairment exists:
2. Determine Action 2-1 Work with SS,UNCW, Year 1, City of Wilmington—Stormwater
Appropriate Water WB and NCCF to establish Services;UNCW, SS,WB,
Quality conduct preliminary preliminary NCCF
Classifications and evaluations of water monitoring
Designated Uses quality to determine
Where Water where more intensive
Quality state(SS)water quality
Impairment Exists investigations are needed
Action 2-2 Work with SS to establish Year 2 based City of Wilmington—Stormwater
new monitoring stations upon Services;UNCW, SS,WB,
within impaired waters preliminary NCCF
influenced by the Bradley monitoring
Creek watershed
Action 2-3 Work with SS to establish Year 2 based City of Wilmington—Stormwater
new monitoring stations upon Services;UNCW, SS,WB,
within impaired waters preliminary NCCF
influenced by the monitoring
Hewletts Creek
watershed
Action 2-4 Evaluate the results of Study WB,UNC-CH,UNCW,NCCF
bacterial source underway,
monitoring in Banks evaluate
Channel that is being results in
conducted by UNC-CH Year 1
Action 2-5 Request Use Attainability Year 2 WB,NCCF,NC DWQ
Study on SA waters along
Wrightsville Beach
shoreline in Banks
Channel. These waters
are automatically closed
to Shellfish Harvest due
to marinas,and have been
polluted since 1947.
Action 2-6 Request Use Attainability Year 2 City of Wilmington,WB,NCCF,
50

Study on SB waters now NC DWQ
"Approved"for shellfish
harvest in waters
influenced by the Bradley
Creek Watershed
Action 2-7 Determine if there is Years 4-5 City of Wilmington—Stormwater
potential to restore Services;UNCW, SS,WB,
shellfish harvest in any NCCF
additional waters
classified as SB that are
influenced by the Bradley
Creek watershed
Action 2-8 Evaluate the status and Year 5 City of Wilmington—Stormwater
trends in bacteria Services;UNCW, SS,NC DWQ,
contamination within the NCCF
entire Hewletts Creek
watershed based upon
more intensive data
collected as part of plan
implementation
Accomplishments:
To support Action 2-1,Dr.Mike Mallin's office with the University of North Carolina at Wilmington
(UNCW)continues to conduct regular surface water sampling to determine what effects the program's
volume reduction efforts are having on the health of the creeks. Unfortunately,both Bradley Creek and
Hewletts Creek reported higher levels of bacteria this year than in previous years.
Assessment:
No changes have been made to the water quality standards and classifications at this time. Previous
discussions with NCDEQ have indicated that there would need to be substantial documented evidence for
uses to be updated. Shellfish Sanitation also completed their updated sanitary survey reviews for Bradley
Creek and Hewletts Creek in 2020 and 2021 respectively,but did not make or propose any changes to current
boundary lines.
This objective will be examined in depth when a stakeholder review of the watershed restoration plan can
take place in the future.
Objective 3: Reduce the transport of bacteria from land to water by reducing and tracking volume
reduction:
3. Track the Action 3-1 Secure and budget Secure funds City of Wilmington—Stormwater
reduction of the funds for retrofits in the years 1 &2, Services;UNCW, SS,NC DWQ,
transport of Bradley Creek design retrofits NCCF
bacteria from land watershed,deter-mine year 3,install
to water volume that can be and track
reduced with funds,and reductions
track actual reductions years 4&5
using measurement
tools
51

Action 3-2 Secure and budget Secure funds City of Wilmington—Stormwater
funds for retrofits in the years 1 &2, Services;UNCW, SS,NC DWQ,
Hewletts Creek design retrofits NCCF
watershed,deter-mine year 3,install
volume that can be and track
reduced with funds,and reductions
track actual reductions years 4&5
using measurement
tools
Accomplishments:
Retrofits continued to be designed and installed in the Bradley Creek and Hewletts Creek Watersheds during
FY24,in support of Actions 3-1 and 3-2.
During FY24, a total of 12 projects were installed in the Bradley Creek Watershed for a volume reduction of
77,764.10 gallons. This achieved 117.53%of the Bradley Creek performance measure within the Public
Services Strategic Plan for.15 ac. ft.. An EPA 319 Grant partnership between North Carolina State
University(NCSU) and the HOW Program contributed a major amount to achieving this goal.NCSU
designed and installed a bioretention area in front of the Cypress Pointe Apartments complex to address
runoff coming from the main office and parking lot into a tributary to Bradley Creek. Slightly upstream,
NCSU also converted a failing wet pond at a commercial shopping center into a constructed wetland.
Approximately 19,226 gallons and 19,899 gallons of stormwater runoff,respectively,will be treated by the
projects each time it rains. The City of Wilmington also completed the largest Capital Improvement Project it
has ever done with a massive stream restoration project along Clear Run Branch, a tributary to Bradley Creek.
The additional floodplain and vegetation will treat approximately 38,000 gallons each time it rains. The
remaining projects reported for Bradley Creek are rain barrels purchased through New Hanover Soil and
Water Conservation District's(NHSWCD)monthly rain barrel sale or won through raffles hosted by the
HOW Program. One cistern from the HOWBMP contract with NHSWCD was also installed in the Bradley
Creek Watershed.
In the Hewletts Creek Watershed during FY24, 30 projects were installed for a volume reduction of 5,509
gallons. This achieved 1.69%of the Hewletts Creek performance measure within the Public Services
Strategic Plan for 1.0 ac. ft.While this is a low percentage, it is important to note that the Hewletts Creek
performance measure is 1 acre foot and the 30 installations are smaller,residential projects that do not reduce
as much runoff as a large-scale Stormwater Control Measure(SCM)would. These include 6 rain gardens and
3 cisterns installed by NHSWCD through the HOWBMP contract(detailed more under Objective 4). The
HOW Program also partnered with Cape Fear Public Utility Authority to plant trees at a pump station
property in the Hewletts Creek Watershed. 22 trees native trees were planted and included yaupon holly,
sweet bay magnolia,eastern red bud,and Carolina cherry laurel. The rest of the projects consisted of rain
barrels purchased through the City and County's monthly rain barrel sale or won through raffles hosted by the
HOW Program.
Assessment:
This year, several large-scale projects achieved a significant reduction in the volume of stormwater runoff
entering Bradley Creek. The 319 Grant partnership with North Carolina State University produced two
retrofits on commercial properties,which also brings educational opportunities for encouraging more green
infrastructure at businesses and high-density developments. The City of Wilmington also completed the
largest Capital Improvement Project it has ever done. This involved creating a new floodplain and stream
restoration project along Clear Run Branch, a major tributary to Bradley Creek. While the main objective was
to reduce flooding on roadways upstream,the added floodplain area will soak in an additional 38,000 gallons
of stormwater runoff.
52

The North Carolina State University 319 Grant partnership will end in early FY25,which frees up staff time
and resources to potentially seek out another grant opportunity in the Hewletts Creek Watershed soon.
These large-scale projects are the biggest contributors towards achieving the volume reduction goals within
the watershed restoration plan,but it is important to not discount the work that was completed at a smaller
scale as well. While they do not provide a large drop in stormwater volume,there were still significant rain
barrel sales and installations of nature-based solutions on residential properties. This demonstrates a
continued interest within the community in doing the work needed to protect the health of local waterways.
While residents and residential properties continue to demonstrate interest in Heal Our Waterways
programming,businesses and high-density developments continued to be an elusive audience in FY24. The
cost-share program did not receive any completed applications this year,though several HOAs did express
interest in the program. Continued follow-up with interested parties and implementing new outreach tactics
will be necessary to encourage participation in the cost-share program in FY25.
Objective 4: Promote stormwater reduction efforts:
4.Promote Action 4-1 Promote use of GIS Each year City of Wilmington—Stormwater
Stormwater web based retrofit Atlas Services,Engineering,
Reduction Efforts Development Services;WB,
NCCF
Action 4-2 Investigate cost Year 1 &2 NCCF,City of Wilmington,WB
effective methods of
working with
landowners to
disconnect impervious
surfaces
Action 4-3 Promote LID retrofits Each year City of Wilmington—Stormwater
within private Services,Engineering,
development Development Services;WB,
NCCF.
Action 4-4 Promote tree planting Each year Wilmington Tree Commission;
and retention City of Wilmington-
Development Services,
Stormwater Services;Keep New
Hanover Beautiful, NCCF,Coop
Extension,WB
Action 4-5 Promote stormwater Dependent on City of Wilmington-Stormwater
reduction measures on Capital Services, Engineering,Streets
City streets in future Improvement Divisions, Development
capital improvement schedule Services;WB,NCCF
projects
Action 4-6 Pursue strategy with Years 1 —5 City of Wilmington-
NCDOT to incorporate Development Services,
retrofits into highway Stormwater Services;NCDOT,
upgrades NCCF,WB
Action 4-7 Promote LID retrofits Based upon City of Wilmington—
in future publicly project Engineering, Stormwater
funded maintenance or schedules Services,Community Services,
redevelopment of City D Services; WB,NCCF
owned buildings,parks,
parking lots,and
53

drainage systems
Action 4-8 Promote and assist with Ongoing based NCCF,New Hanover County
LID retrofits at county upon efforts at School System,CCAP
schools schools
Action 4-9 Encourage UNC-W to Year 3 City of Wilmington-Stormwater
develop campus wide Services,Development Services;
master plan to retrofit UNCW,NCCF
to reduce stormwater
volume
Action 4-10 Evaluate properties for Year 2 City of Wilmington-Stormwater
retrofit or restoration Services,Development Services;
potential. WB
Action 4-11 Evaluate existing Years 3 -5 City of Wilmington-Stormwater
stormwater ponds on Services;WB,NCCF
public/private property
for potential vol.
reductions,retrofit
them if feasible
Accomplishments:
The HOW Program continued to promote and install green infrastructure within the Bradley Creek and
Hewletts Creek Watersheds in FY24 through several programs and initiatives. Specific projects from these
programs are summarized under Objective 3 and listed in Appendix H.
The HOW Program continued its contract with NHSWCD to implement the HOWBMP Funding Program.
This program provides full funding for rain gardens,wetlands,cisterns,and tree plantings on private
properties within the Bradley Creek and Hewletts Creek Watersheds. 9 total projects were funded this year
between 7 property owners. 6 rain gardens and 3 cisterns were installed. The total volume reduction for all
projects totaled 622 cubic feet, or 4,655 gallons.NHSWCD also completed 20 site visits to evaluate
properties for retrofit potential and prepare new projects for the next fiscal year.
Also in FY24,the HOW Program worked with Cape Fear Public Utility Authority to plant 22 trees at a pump
station in the Hewletts Creek Watershed. Species included native varieties, such as yaupon holly, sweet bay
magnolia, eastern red bud,and Carolina cherry laurel. The HOW Program funded the project, and the trees
were planted and will be maintained by Cape Fear Public Utility Authority staff.
As discussed under Objective 1,the HOW Program continued to submit comments on proposed development
projects through the City's TRC Process. Comments include examples and recommendations for bioretention
areas,parking lot swales,permeable materials,wetlands,rainwater harvesting,native plants, and tree
retention. Through FY24,the HOW Program submitted recommendations for green infrastructure on 157
proposed site plans within City limits.
The HOW Program also continues to promote the GIS Atlas tool that was created to support restoration
efforts. All projects installed within the Bradley Creek and Hewletts Creek Watersheds are entered into the
map with full project information, including SCM type, estimated volume reduction,property owner contact
information,costs, soils, and more. This information is then displayed as a map and used for data
management. The"Who's Helping?"map is posted to the website and has been used in several presentations.
The database was used to create the annual Fiscal Year Report and summary infographic to show the progress
achieved each fiscal year to the public. The reports are posted on the HOW website and are also used in
promotional materials,including newsletters,presentations, and social media.
Assessment:
54

Based on the achievements of the HOWBMP Program,tree planting event with Cape Fear Public Utility
Authority, and the HOW Program's education and outreach efforts,Actions 4-1,4-2,4-3,4-4, and 4-10
continued to see progress this year.
The HOWBMP program was more successful in FY24 than in the previous year, spending the full $30,000
budget and achieving a total volume reduction of 622 cubic feet, or 4,655 gallons. However,this was another
year not achieving the 700— 1000 cubic feet goal within the scope of the contract.While closer to the goal,
the materials and labor costs are still concerning for the cost-effectiveness of the program. The HOW
Program has tasked New Hanover Soil and Water Conservation District to continue to seek out alternative
options and diversify the pool of contractors working for the program.
While action 4-6 was not a major focus,there was still related activity. Most current projects along roadways
in the Bradley Creek and Hewletts Creek Watersheds fall under the scope of City project managers as they
are either Capital Improvement Projects(CIPs) or Multi-Use Paths (MUPs).NCDOT is partially involved in
the review of these projects,however. The HOW Program continues to reach out to City Project Managers to
encourage green infrastructure along MUPs and is actively collaborating on a constructed wetland design
located along a CIP in the Hewletts Creek Watershed.
Action 4-8 continued to not be an area of focus in FY24. County schools are also still not a focus area due to
the maintenance hardships placed on County staff. County schools continue to not be eligible for HOWBMP
funding due to these concerns and potential conflicts of interest. This is an action that will be examined when
the watershed restoration plan undergoes its stakeholder review in the future.
City/county ponds have not currently been evaluated for retrofit potential,but a constructed wetland retrofit at
a shopping center wet pond was completed this year.North Carolina State University is going to continue to
monitor the wetland retrofit for effectiveness,which will help guide future strategies for improving wet ponds
in the Bradley Creek and Hewletts Creek Watersheds.
The HOW Program continued to participate in TRC reviews and began advertising the cost-share program to
projects proposed in the Bradley Creek and Hewletts Creek Watersheds. Some developers expressed interest
in the program,though timing and cancelled projects prevented some applications from moving forward in
FY24. The HOW Program will continue to advertise cost-share funding during TRC reviews to reach
potential applicants in FY25.
Objective 5: Form and maintain partnerships:
5.Form and Action 5-1 Work with partners to Years 1 —5 City of Wilmington- Stormwater
Maintain educate stakeholders Services,Development Services;
Partnerships NCCF,New Hanover Soil&
Water,WB
Action 5-2 Work with government Years 1 —5 City of Wilmington—Stormwater
agencies and NGOs to Services;Development Services;
secure grants for NCCF,WB,Cape Fear Public
retrofits and other Utilities
programs
Action 5-3 Provide strategies and Years 1 —5 City of Wilmington- Stormwater
policies for city Services;Development Services,
departments to carry and Finance Depts.;NCCF
out plan by
incorporating runoff
reduction strategies into
the CIP process.
55

Action 5-4 Promote use of atlas Years 1 —5 City of Wilmington-Stormwater
among key City Services,Development Services;
departments in their NCCF,WB
routine business
Action 5-5 Promote existing Years 1 —5 Special training arranged by
technical training partners using their own funds
opportunities to and grants,City of Wilmington-
advance plan Stormwater Services,
Development Services;WB,
NCCF
Action 5-6 Work with UNCW on Years 1 —5 grants,capital improvements
retrofit projects City of Wilmington-Stormwater
Services;UNCW,NCCF
Accomplishments:
During FY24,the HOW Program continued to build upon existing partnerships and established new partners
to support restoration efforts.
The HOW Program continued to partner with and attend the local Wilmington Farmer's Market,which takes
place on Saturdays in front of Tidal Creek Co-op. This market is located centrally on the border between the
Bradley Creek and Hewletts Creek Watersheds, so it offers a great opportunity to reach residents within the
restoration plan's boundaries. The HOW Program typically attends markets from March—November,but
personnel shortages reduced the total number of visits to the market this year. At markets where the HOW
Program was present,residents that participated in the educational games were entered into raffles for 50-
gallon rain barrels. Several raffle winners lived in the Bradley Creek and Hewletts Creeks Watersheds, and
their rain barrels were counted towards the total project installations.
The second annual Cape Fear Creek Week also took place in March 2024. Several nonprofit organizations
and local agencies participated, including Alliance for Cape Fear Trees, Cape Fear River Watch,North
Carolina Coastal Federation,NC Cooperative Extension,the Town of Leland,New Hanover Soil and Water
Conservation District,Heal Our Waterways,and Coastal Land Trust. Each organization hosted an event
related to local waterways.A coordinated online campaign also took place to educate the greater Cape Fear
region about the importance of protecting local waterways and steps that could be taken at home.
The HOW Program also attended events such as the Native Plant Festival and the Wilmington Earth Day
Festival during FY24. The HOW booths featured interactive table displays and educational materials about
green infrastructure and the watershed restoration plan.Festival attendees were invited to play interactive
games to enter raffles for 50-gallon rain barrels at each event. At the Earth Day Festival,the HOW Program
also brought a survey to gauge general awareness about various nature-based stormwater solutions. Attendees
were asked to tally which images of various practices they recognized, and which practices they would be
most likely to install on their own properties. The feedback will be used to build programming and
campaigns specific to those practices and to encourage watershed residents to install them on their properties.
In addition to the interactive events,the HOW Program also presented to the Hobby Greenhouse Club in
November. The presentation had a heavy focus on rain gardens,but also introduced a variety of nature-based
stormwater solutions, including rerouted downspouts,rain barrels,native plantings, downspout planters, and
backyard wetlands. The presentation was well-attended with approximately 30 participants and attendees
asked great questions. The presentation was made possible due to a club member that had previously had a
site visit for a rain garden and wanted the group to receive the same information. This was a great example of
how word of mouth is one of the best ways to educate the community.
The 319 EPA Grant with NCSU saw great success in FY24.As mentioned under previous objectives,two
projects were installed this fiscal year. The first project was a bioretention area retrofit in a roundabout at an
56

apartment complex.NCSU coordinated the construction of the bioretention area, and then worked with
Master Gardeners and the HOW Program to add mulch and native plants. The second project was a wet pond
to constructed wetland conversion at a local shopping mall.NCSU again coordinated the design and
construction of the wetland, and the HOW Program contributed native wetland plants.NCSU will continue to
monitor and maintain the wetland for the first year. The design, construction process,and lessons learned are
being documented in an educational constructed wetlands"kit"that will be used in future workshops and
outreach campaigns with businesses and high-density developments. This project will be a great aid in
encouraging more green infrastructure over traditional"gray"infrastructure practices that focus on flooding
mitigation over water quality.
Construction also began on permeable parking retrofits at UNCW through the 319 Grant partnership with
North Carolina Coastal Federation,the HOW Program, and UNCW. Construction had been delayed for a
year,but was finally underway at the end of FY24. The project will be completed in early FY25,before
moving on to a similar project at Mad Mole Brewing for the second half of the grant.
The HOW Program continued to work with CIP and MUP project managers in FY24,particularly on a
project in the Hewletts Creek Watershed. Despite some contracting hurdles,the design for a constructed
wetland along a CIP project is almost complete. The HOW Program paid for the design.Wetland
construction will be budgeted for in a future fiscal year. The property location is on a direct tributary leading
to Hewletts Creek and will provide great water quality and educational benefits once construction is
completed.
Assessment:
The HOW Program continues to build and maintain strong partnerships to work towards the goals within the
watershed restoration plan.All actions within this objective saw progress, save for Action 5-4,which has
historically been used more for public outreach and project tracking by stormwater staff. Other departments
do not necessarily have access to GIS,but they are able to share information when requested by the
Watershed Coordinator.
All other actions saw progress through public presentations,the NCSU 319 Grant projects and activities,
collaborative education and outreach events and initiatives, and Cape Fear Creek Week 2024. The HOW
Program looks forward to continuing these successful partnerships and education initiatives in FY25.
Objective 6: Measure success and adapt plan based upon results:
6.Measure Action 6-1 Use atlas accounting Years 1 —5 City of Wilmington- Stormwater
Success and Adapt system to track Services,Development Services;
Plan Based Upon progress toward NCCF,WB
Results watershed goals.
Action 6-2 Work with SS,WB, Years 1 —5 City of Wilmington-Stormwater
and UNCW to monitor Services,Development Services;
water quality status and NCCF,WB,UNCW
trends
Action 6-3 Conduct annual and Yearly City of Wilmington-Stormwater
five year assessment of Services,Development Services;
plan's success and NCCF,WB,UNCW
modify plan as needed
Accomplishments:
The GIS Atlas tracking tool continues to be a vital tool in tracking progress towards the goals in the Bradley
and Hewletts Creeks Watershed Restoration Plan.As in previous years,the data was compiled into an
informative and engaging Fiscal Year Annual Report and summary infographic. Both files will be added to
57

the HOW Program website and shared in future communications,both externally and internally. The
infographic is included in Appendix H for reference.
The Aquatic Ecology Lab at UNCW continues to monitor both creeks for bacteria,dissolved oxygen,
turbidity, and other water quality parameters. There were three monitoring stations in Bradley Creek and four
stations in Hewletts Creek,all of which were sampled five times throughout the year. Bradley Creek did not
have many problems with turbidity and sediment pollution,but there were high counts of fecal coliform
bacteria in the upper reaches of the creek and moderate counts at the tidal stations near the mouth of the
creek.While nutrients were slightly elevated at one station,there were no algal blooms reported throughout
the year. Hewletts Creek actually saw a slight increase in bacteria levels throughout the year,particularly due
to high readings seen in June. One station had repeated readings of high fecal coliform bacteria. Besides one
reading of low dissolved oxygen,there were no other significant issues at the other stations. Bacteria
continues to be the main pollutant of concern for both Bradley Creek and Hewletts Creek.
The Bradley and Hewletts Creeks Watershed Restoration Plan has almost completed its twelfth year. This
narrative continues to fulfill the annual assessment and the next five-year assessment will occur in 2027. The
HOW Plan will also eventually be reviewed again by stakeholders to update actions as needed.
Assessment:
All actions were achieved during FY24. The HOW Program will continue to review monitoring data and
progress towards each objective in the next fiscal year to assess the success of the program and watershed
restoration plan.
Final Annual Evaluation and Future Action Items:
Despite no participation in the new cost-share program this fiscal year,there was still significant progress
towards achieving the volume reduction and objectives goals within the Bradley and Hewletts Creeks
Watershed Restoration Plan in FY24. A total of 42 projects were installed to treat 83,273 gallons of
stormwater runoff within the watershed restoration plan boundaries. The cumulative progress towards the
first 2006 hydrography and reduction goal identified within the plan is as follows:
Bradley Creek:
• 2010 Baseline Volume in Hydrograph: 105,444,716 Gallons
• 2006 Reduction Goal Established in Plan: 99,025,889 Gallons
• Volume Reduced Since Plan Creation: 540,008 Gallons
• Remaining To Reach 2006 Goal: 5,879,265 Gallons
Hewletts Creek:
• 2010 Baseline Volume in Hydrograph: 158,883,898 Gallons
• 2006 Reduction Goal Established in Plan: 148,861,404 Gallons
• Volume Reduced Since Plan Creation: 5,236,594 Gallons
• Remaining To Reach 2006 Goal: 4,786,600 Gallons
This year highlighted the significant impacts that large-scale green infrastructure projects can have on
stormwater runoff reduction efforts. Grant partnerships are a valuable resource for reaching the goals within
the watershed restoration plan and should continue to play a major role in the HOW Program's initiatives. It
also shows the potential benefits that could come from greater participation from businesses,HOAs, and
high-density developments.While there were no projects installed through the cost-share program this year,
the HOW Program will continue adjusting the messaging and outreach methods to turn the program into a
successful avenue for large-scale nature-based solutions in coming years. The momentum within the
community is there, as evidenced by the large number of residential projects installed this year. The HOW
Program looks forward to continuing its partnerships and educational initiatives in the coming fiscal year.
58

Action Steps for FY24 (beyond actions already listed under objectives):
• Create and pursue connections within the development community to promote the HOW-
funded cost-share program for installing green infrastructure on commercial properties
• Educate the development community about green infrastructure using the coming
constructed wetlands "kit"
• Evaluate retrofit opportunities on existing stormwater infrastructure using data from recent
wetland grant project
• Pilot a"downspout disconnect"neighborhood program to encourage simple, low-cost
solutions
• Explore other grant opportunities and partnerships to reduce greater volume of stormwater
runoff in the Hewletts Creek Watershed
6. Information regarding North Carolina TMDLs
Information regarding North Carolina TMDLs is available at:
https://deq.nc.gov/about/divisions/water-resources/planning/modeling-assessment
59

APPENDICES
60

APPENDIX A: PROGRAM IMPLEMENTATION INCLUDING MODIFICATIONS AND
JUSTIFICATION
None for this reporting year.
61

APPENDIX B: PUBLIC EDUCATION AND OUTREACH
Included in this section:
• BMP Reporting Table
• Public Outreach/Education and Involvement/Participation Plan including program goals,description of
target pollutants, sources, and target audiences
DATE OF DELIVERED METHOD OF DELIVERY/
EVENT/ EVENT/ACTIVITY AUDIENCE BY(AGENCY) MESSAGE ATTENDANCE/PARTICIPATION
ACTIVITY
BMP a. Define outreach/education program goals and objectives.
BMP b. Describe target pollutants and/or stressors
BMP c. Describe target audiences
BMP d. Describe residential and industrial/commercial issues
Outreach and education program goals and objectives,as well as a description of the target pollutants,sources/stressors,target
audiences,and residential/commercial issues,as well as key outreach messages are thoroughly identified in the city's Public
Outreach/Education&Participation/Involvement Plan,which is included in the Appendix.This plan is updated as necessary to
reflect changes in target audience characteristics,demographics,awareness,behaviors, etc.
BMP e. Informational Web Site (www.wilmingtonnc.gov/stormwater)
Ongoing/R Stormwater General Stormwater Dedicated www.wilmingtonnc.
egular Services public, Services stormwater website QOv/stormwater
Updates website website
viewers
7/7/23 Stormwater General public Stormwater Updated https://www.wilminatonnc.gov/departments/public-
Services Website Services Stormwater billing services/stormwater/billing-fees
website viewers and rate information
9/15/23 Stormwater NHCS Stormwater Enviroscape- www.wilmingtonnc.gov/enviroscape
Services Teachers Services posted Fall
website presentation
schedule
9/22/23 Stormwater General public Stormwater Report Stormwater https://www.wilmingtonnc.gov/Home/Components/New
Services Web viewers Services Pollution news s/News/7132/17?backlist=%2fdepartments%2fpublic-
services%2fstormwater
website article
5/31/24 Stormwater General public Stormwater Updated CIP www.wilmingtonnc.
Services Web viewers Services Stormwater projects °Ov/stormwater
website Social media page
followers
6/25/24 Stormwater General public Stormwater Brand new www.wilmingtonnc.gov/enviroscape
Services Web viewers Services Stormwater
website Social media Services website;
followers created over the
past 3 months and
debuting in June
2024
Ongoing Stormwater General public Stormwater Canines for Clean https://www.wilmingtonnc.gov/departments/public-
as events Services Web viewers Services Water upcoming services/programs/canines-on-
outreach/p rograms/cani nes-for-clean-water
occur website events updates
throughout
the year
1/10/24 Stormwater NHCS Stormwater Enviroscape- www.wilmingtonnc.
Services Teachers Services posted spring gov/stormwater
website presentation
schedule
62

5/1/24 Stormwater General public Communica Citywide Newsletter www.wilminotonnc.
Services Web viewers tions Div. with stormwater 9ov/stormwater
website Social media content-spring
followers issue
BMP f. Distribute public education materials and information to identified target audiences and
user groups. For example, schools, homeowners, and/or businesses.
In addition to public outreach efforts in this category,Code Enforcement and Stormwater Compliance Officers also distribute
education materials to the public and to targeted user groups(i.e.pet owners,auto shops,restaurants,landscapers,residents,
etc).The officers issue NOVs and fines to citizens and businesses that have been identified as non-compliant with the City's
stormwater ordinances. Information about these code enforcement actions are included in the Compliance/Enforcement section
and the Appendix.
Fall 2023 8th Grade Live All 8th Grade Stormwater Live,interactive 66 classroom presentations
&Spring Classroom Science Services presentations focused on total.
2024 Enviroscape Classes in CFRW watersheds,water quality,
semesters Presentations New Hanover NHSWCD nonpoint source pollution 31 Fall presentations
County and solutions.
Schools Every classroom teacher 35 Spring presentations
receives Wilmington
Watershed Map, NC
River Basins Map,3
Water Systems Poster
and website resources.
9/23/2023 LakeFest at General public Stormwater Stormwater education 400 Attendees
Greenfield Services info including litter and
Lake cyanobacteria-info
12/7/2023 Direct Mailing Market North Stormwater Citizen complained about 204 mailings
Apartments- Compliance illegal dumping at Market
Residents North Apartment-
residents dumping bags
of garbage and larger
items in the stormwater
drainage ditch.
Stormwater Compliance
investigated and did
mailing to all residents.
2/7/2024 Cape Fear 1st Grade Stormwater 2 live classroom 40 students
Academy Classes Services presentations about
marine debris and litter in
the environment
2/8/2024 GLOW 8th Grade Stormwater 2 live classroom 70 students
Academy Science Services presentations about
Classes marine debris and litter in
the environment.
Classroom teacher
received Wilmington
Watershed Map, NC
River Basins Map,3
Water Systems Poster
and website resources
63

4/20/2024 Lower Cape General public Stormwater Information about 5000 attendees
Fear Earth Day Services(SWS stormwater pollution and
Celebration is an annual solutions,interaction with
sponsor of the attendees, Raffle for
Lower Cape stormwater swag bag.
Fear Earth Day
Festival)
Ongoing Pet Waste Tidy Pet owners Stormwater Part of the pet waste 614 tidy bag pet waste
Bag Pet Services signage program.Tidy dispensers distributed to
Dispensers& pet roll bags are community
Educational distributed via pet waste
Signage signage to pet owners in
city parks to encourage
pick up and proper
disposal
BMP g. Maintain Hotline/Help line
The Stormwater Pollution Prevention Hotline was established per NPDES permit requirements in January 2010 to field calls from
the citizens,businesses,and city employees regarding illicit discharges and other reports of stormwater pollution.The hotline
phone#is 910-341-1020 and the web reporting address is www.wilmingtonnc.gov/reportstormwaterpollution.Hotline/web
reports are routed to the Code Enforcement/Stormwater Compliance Officers who track,investigate,and respond to all hotline
reports.Officers routinely educate offenders in addition to issuing necessary fines/violations.Information regarding hotline reports
is included in the Enforcement Appendix section.
Ongoing Stormwater General Stormwater Hotline poster, website, 29 calls were placed to the
Hotline public Services GTV-8 and promo items City's Stormwater hotline,24
advertised using Code (pens,magnets,sticky online webform reports were
various outreach Enforcement notes)are used to raise received.
methods:truck awareness of the
magnets,signs, Stormwater Hotline The nature of the hotline
billboards, reports are found in the
presentations, Enforcement section of the
etc. Appendix.
BMP h. Implement Public Education & Outreach Program.
Media Advertising Campaigns
7/10/23 Cape Fear Public General Stormwater Provided CFPUA with CFPUA visitors
Utility Authority public Services stormwater education
(CFPUA) CFPUA slides for their TV stations
customer at CFPUA customer
service service locations
visitors
9/25/23- Lamar Digital Motorists Stormwater "There is no Poop Fairy" Target Audience:General
11/12/23 Billboard Pedestrians Services pet waste pollution ads public,Pet Owners
Advertising Reach: Motorists
Frequency: Rotating billboard
shown for 8 seconds every
minute 24/7
Total cost:$2500
64

October- WECT-TV6 General Stormwater Pet Waste PSA videos and Target Audience:General
November website,digital, public Services ads ran on digital,mobile, public, Residents,Litterbugs
2023 mobile and Mobile, and social media outlets. Ads Served:
targeted ad digital,and •28 ads on Broadcast TV
campaign web viewers Ad Content:Pet Waste •20,000 Pre-roll video ads with
PSA 78.5%View Thru Rate
•100,000 targeted social media
posts(FB/Inst)
-100,000 social media
Facebook Ads
Total cost:$5080
Summer Cape Fear's Print and Stormwater Article-Don't forget to 10,000 copies printed and
2023 Going Green online Services scoop the poop ad distributed
Magazine
3/1/24- Port City Radio& Stormwater "Humans Litter,Animals Target Audience:
4/30/24 Daily/Local Voice Digital Services Don't Please Act Like General public
Wilmington viewers Animals"ads Reach: 157,688 impressions
Click Thrus: 129
Digital Advertising: Ads Served: 20
Daily Email Newsletter Ad, Unique Users Annually:
Leaderboard on Local 5,573,700
News,Brews&Bites, and Total cost:$2250
Homepage, Lil Friday
newsletter header.Ads
click thru to Stormwater
Regulations webpage.
April-May WECT-TV6 General Stormwater "Life of Litter"TV Ads Target Audience:General
2024 website,digital, public Services public, Residents,Litterbugs
mobile and Mobile, "Humans Litter,Animals Ads Served:
targeted ad digital,and Don't Please Act Like •15 ads on Broadcast TV
campaign web viewers Animals"social media ads •28,0002 Pre-roll video ads
with 71.41%Video Completion
Rate
•187,309 targeted social media
posts(FB/Instagram)
Total cost:$5025
4/14/24- Lamar Digital Motorists Stormwater "Humans Litter Animals Target Audience:General
6/30/24 Billboard Pedestrians Services Don't"ad public
Advertising Reach: Motorists
Ad Content: Litter PSA Frequency: Rotating billboard
shown for 8 seconds every
minute 24/7 using rotating
billboard locations
Total cost:$3000
Spring/Su Cape Fear's Print and Stormwater Article-Don't forget to 10,000 copies printed and
mmer Going Green online Services Scoop the Poop ad distributed
2024 Issue Magazine
Ongoing City Offices Employees Stormwater Stormwater educational Office employees and visitors
Visitors to Services slides on city office's Marlin to Streets,Stormwater,and
city offices Board streaming TVs Solid Waste buildings
65

News Coverage
5/13/24 WECT-TV6 Online WECT News Print and online Stats:
newspaper reporter newspaper article- -190,390 households
readers Greenfield Lake served
Boathouse closed after -3.67 million monthly page
hundreds of dead fish views
turn up in lake -2.92 million page views in
mobile news app
Social Media
Ongoing Posts on City of Social media City Social media posts 46,000 Facebook
Wilmington, NC viewers/ Communication about stormwater runoff, Followers
Facebook and Twitter subscribers s water pollution,capital 41,400 Instagram
pages projects,etc. Followers
43,300 Twitter Followers
Distributing promos/giveaways
Ongoing Public Meetings, General public Stormwater Distribute items or leave Promote stormwater
events,displays,city Services in strategic locations messages via
buildings where citizens will pick freebies/promos at events
them up such as Earth Day,
Canines for Clean Water,
etc.
Ongoing Canines for Clean Pet owners Stormwater Pet owners sign a Goody bag includes
Water program at Services pledge to clean up after Canines for Clean Water
community pet events NHSWCD their pet, receive a pet bandana,pet waste
(i.e.Rabies Clinics, goody bag,and can pick up bags,pet waste
Pawz in the Park,etc) submit a photo of their brochure,pens,notepads
pet to be featured on our
website
wilmingtonnc.gov/canine
s
Ongoing Pet Waste Tidy Bag Pet owners Stormwater Part of the pet waste 614 tidy bag pet waste
Pet Dispensers& Services signage program.Tidy dispensers distributed to
Educational Signage pet roll bags are community
distributed via pet waste
signage to pet owners in
city parks to encourage
pick up and proper
disposal
Fall 2023 8th Grade Live All 8th Grade Stormwater Live,interactive 66 classroom
&Spring Classroom Science Services presentations focused presentations total.
2024 Enviroscape Classes in CFRW on watersheds,water
semesters Presentations New Hanover NHSWCD quality, nonpoint source 31 Fall presentations
County pollution and solutions.
Schools 35 Spring presentations
Every classroom teacher
receives Wilmington
Watershed Map, NC
River Basins Map,3
Water Systems Poster
and website resources.
9/23/2023 LakeFest at General public Stormwater Stormwater education 400 Attendees
Greenfield Lake Services info including litter and
cyanobacteria-info
66

2/7/2024 Cape Fear Academy 1st Grade Stormwater Classroom teachers 40 students
Classes Services received Wilmington
Watershed Map, NC
River Basins Map,3
Water Systems Poster
and website resources.
Students received
stormwater coloring
books
2/8/2024 GLOW Academy 8th Grade Stormwater Classroom teachers 70 students
Science Services received Wilmington
Classes Watershed Map, NC
River Basins Map,3
Water Systems Poster
and website resources.
Students received
stormwater coloring
books.
4/20/2024 Lower Cape Fear General public Stormwater Information about 5000 attendees
Earth Day Services(SWS stormwater pollution and
Celebration-in- is an annual solutions,preventing
person event sponsor of the litter display,stormwater
Lower Cape promo giveaways,
Fear Earth Day interaction with
Festival) attendees,raffle for
stormwater swag bag.
Local Cable Access(GTV-8)&City's YouTube Channel
Airs on GTV-8 City's cable Cable access Stormwater Monthly rain barrel sale Inform public about
rotating access channel TV viewers Services to the public opportunity to purchase
schedule stormwater GTV-8 reduced cost rain barrels
programming(slides) each month
Airs on GTV-8 City's cable Cable access Stormwater Re-route your Inform public about re-
rotating access channel TV viewers Services downspout slideshow routing downspouts to let
schedule stormwater GTV-8 water soak in,instead of
programming(slides) runoff
Airs on GTV-8 City's cable Cable access Stormwater Shortnose Sturgeon Inform public about the
rotating access channel TV viewers Services narrated slideshow Shortnose Sturgeon,an
schedule stormwater GTV-8 endangered species in the
programming(video Cape Fear River
slideshow)
Airs on GTV-8 City's cable Cable access Stormwater Pet waste ordinance Inform public of pet waste
rotating access channel TV viewers Services slideshow,detailing ordinance
schedule stormwater GTV-8 ordinance rules and
programming(slides) I fines
Airs on GTV-8 City's cable Cable access Stormwater Yard waste ordinance Inform public of yard
rotating access channel TV viewers Services slideshow,detailing waste ordinance
schedule stormwater GTV-8 ordinance rules and
programming(slides) fines
67

Airs on GTV-8 City's cable Cable access Stormwater Stormwater hotline info Inform public of water
rotating access channel TV viewers Services slideshow pollution/illicit discharge
schedule stormwater GTV-8 and hotline to report
programming(slides) pollution
Airs on GTV-8 City's cable Cable access Stormwater Stormwater Poster Inform public about
rotating access channel TV viewers Services slideshow hotline,pet waste,yard
schedule stormwater GTV-8 waste,and where runoff
programming(slides) drains
Airs on GTV-8 City's cable Cable access Stormwater :30 second PSA Hard to Train a Human
rotating access channel TV viewers Services Pet Waste PSA 2014
schedule stormwater GTV-8 (refilmed in Hi-Def)
programming(PSA)
Airs on GTV-8 City's cable Cable access Stormwater :30 second PSA Yard Waste PSA 2014
rotating access channel TV viewers Services
schedule stormwater GTV-8
programming(PSA)
Airs on GTV-8 City's cable Cable access Stormwater :30 second PSA Stormwater Journey
rotating access channel TV viewers Services Animated PSA
schedule stormwater GTV-8
programming(PSA)
Airs on GTV-8 City's cable Cable access Stormwater :30 second PSA Not your Ashtray PSA
rotating access channel TV viewers Services
schedule stormwater GTV-8
programming(PSA)
Airs on GTV-8 City's cable Cable access Stormwater :15 second PSA and Life of Litter PSA
rotating access channel TV viewers Services :30 second PSA
schedule stormwater GTV-8
programming(PSA)
CCTV&Marlin Information Boards
Airs on GTV-8 marlin Employees Stormwater Stormwater education Employees and visitors to
rotating information boards Services slides city offices
schedule Rain Barrel slides
Stormwater Basics PSA
Airs on Cape Fear Public CFPUA Stormwater Stormwater education Employees and visitors to
rotating Utility Authority viewers Services slides CFPUA offices
schedule (CFPUA)CCTV Rain Barrel slides
Stormwater Basics PSA
Brochures,Displays,Signs, Welcome Packets,Pamphlets
Spring Mary Bridgers General public Stormwater Created and installed Signage created with
2024 Wetland,Archie Blue Park Visitors Services new signage for the CFRW for their EEG Grant
Park,Wallace Park Mary Bridgers Wetland
and Park
Spring Clear Run Branch General public Stormwater Created and installed Signage installed for foot
2024 Stream Restoration Clear Run Services signage for the Clear and vehicular traffic
Project Residents Run Branch/College
Acres Stream
Restoration Project
68

7/10/23 Stormwater Services CFPUA/ Stormwater CFPUA Offices received 1000 brochures
brochures delivered Stormwater Services updated Stormwater
to CFPUA customers Services General
brochures to distribute to
customers
Newsletters
Spring Stormwater content City residents Stormwater UNCW Annual Water 44,000+newsletters
2024 included in citywide Special events Services Quality Report including mailed to city residents
newsletter-The Communication articles about HOW
Wilmington Current; s Div. Cost-Share Program,
also separate Clear Run Branch
Stormwater Watch project, Earth Day,
newsletter created CCTV Trailer Wrap,
from content for Yard Debris,Native
outreach events Plants
Grant Projects
EPA 319 Bradley Creek Stormwater Grant to install Collaboration with Grant project began in
Grant for Services SCMs on the NCCF,City's Heal Our January 2023.
UNCW NCCF UNCW campus Waterways Program,
Retrofits UNCW in the Bradley and UNCW
(Phase II) Creek
Watershed
Ongoing Watershed Hewletts& Partners: Heal Our Waterways Watershed restoration
restoration plan for Bradley Creek Stormwater program plan implementation
Hewletts and Bradley watershed Services implementation.See began in 2013.Program is
Creeks,now being residents and NC Coastal TMDL section of report called Heal Our
implemented by businesses Federation for status of restoration Waterways
Watershed Town of plan implementation
Coordinator Wrightsville
Beach
Withers and
Ravenal
UNCW
Participation on Boards/Committees
Quarterly New Hanover County Local water Stormwater Participation in Ongoing
Meetings Watershed quality Education collaborative meeting
Roundtable agencies, Program
government, Manager
NGOs
Employee/Contractor Trainings
4/1/2024 Report Stormwater Training for Transferred line Phone Convo 3 attendees
Pollution Hotline and Code to be manned
Webform training for Enforcement by downtown
staff Division Code
Enforcement,
we educated
staff on how to
use and
respond to
hotline
8/29/2023 Enviroscape 4-hour new Stormwater Training with Instructor 8 attendees
Instructor Training and veteran Education Training Module and
instructor Program Live Practice.
training for Manager
Enviroscape Watershed
Program Coordinator
69

10/3/2023 Enviroscape Enviroscape Stormwater Scheduling and updates 8 attendees
Instructor Meeting Instructors Education meeting
Program
Manager
5/13/2024 Enviroscape Enviroscape Stormwater New NCDPI curriculum 3 attendees
Supervisors Meeting Instructors Services updates and script and
Cape Fear Photo Aids changes
River Watch
New Hanover
Soil/Water
Citizen Contacts
Ongoing/ Stormwater office via Citizens/ Stormwater Responses to requests Information provided to
regularly phone,email or walk- Businesses Services for information, citizens based on the
in literature,etc. specific nature of contact
LEGEND:
COW=City of Wilmington
NHSWCD=New Hanover Soil&Water Conservation District
CFPUA=Cape Fear Public Utility Authority
CFRW==Cape Fear River Watch
WECT-TV6=NBC station
CUMULUS=radio stations
NCSU=NC State University
FB=Facebook
HOW=Heal Our Waterways program
70

WILMINGTON
sroHhaWATrksrkvicrs
PUBLIC
OUTREACH & EDUCATION
INVOLVEMENT & PARTICIPATION
PLAN

Table of Contents
Table of Contents 72
Revision Log 73
Plan Overview 74
Overall Program Goals &Objectives 76
Public Outreach &Education 79
Pollutant Summary Table 81
Target Audiences, Pollutants, &Sources 82
Target Pollutant: FECAL COLIFORM BACTERIA 87
Target Pollutant: NUTRIENTS 90
Target Pollutant: LITTER 93
Target Pollutant: SEDIMENT 96
Target Pollutant: CHEMICALS/IMPROPER DISPOSAL OF WASTE 99
Target Pollutant: VEHICLE POLLUTION 102
Public Involvement&Participation• 105
References Cited or Utilized in Plan Development• 107
72

Revision Log
Revision Date Revisions Staff
_#
1 7-12-23 Added Revision Log at NCDEQ's request during audit J. Butler
73

Plan Overview
Stormwater runoff is water from rain or irrigation that flows over land and into local creeks,
streams and waterways. According to the US Environmental Protection Agency (EPA),
stormwater runoff is the #1 source of surface water pollution.
Impervious surfaces are hard surfaces that rainwater cannot penetrate or naturally absorb, such as
driveways, streets,parking lots and rooftops. Instead, runoff flows over these surfaces picking up
pollutants such as pet waste bacteria, auto fluids, fertilizers,pesticides, litter, and yard debris and
carries them through the stormwater drainage system, directly into area waterways.
In Wilmington, stormwater runoff travels through a complex, interconnected system of storm
drains,pipes, ditches, creeks, and other natural and man-made features. In Wilmington, the storm
drainage system consists of approximately:
• 18,508 storm drains, manholes, and other structures
• 312 miles of pipes/culverts
• 218 miles of open drainage (ditches and channels)
• 46 acres of retention ponds, infiltration basins, and lakes including Randall Pond, Silver
Stream Pond, and Greenfield Lake
• 131 acres of stormwater BMPs such as Kerr Avenue Wetland, Park Avenue Bioretention
Area, Wade Wetland, Silver Stream Pond, Independence Pond, the Stormwater
Demonstration Site in Anne McCrary Park, etc.
This plan for Public Outreach/Education and Public Involvement/Participation is a component of
the City of Wilmington's Stormwater Management Plan(hereinafter referred to as Stormwater
Plan), as required by the State of North Carolina Department of Environment and Natural
Resources Division of Water Quality Permit No. NCS000406. This federal stormwater permit
authorizes the City of Wilmington to discharge stormwater from a municipal separate storm sewer
system(MS4) to the receiving waters of the State within the Cape Fear River and White Oak
River Basins,under Environmental Protection Agency's National Pollutant Discharge Elimination
System(NPDES) Program.
As required by the NPDES Permit, the City of Wilmington's Stormwater Plan must detail the
City's outreach and participation program for the five-year term of the stormwater permit. This
document serves as the official Public Outreach/Education and Public Involvement/Participation
Plan.
Public education and participation are essential tools to develop awareness, stewardship, and
behavior change for stormwater pollution issues within the City of Wilmington. By successfully
reaching out, creating awareness, and engaging citizens and businesses, we can reduce the impact
of stormwater pollution on our local surface waters,preserving them as a healthy and vital
resource for the Wilmington- area.
Since 1993, scientists at the UNC Wilmington Center for Marine Science Research have been
assessing the water quality of Wilmington's major creeks and waterways within the city limits.
Approximately 22 sampling sites assess the water quality of ten of Wilmington's creeks, as well as
74

Greenfield Lake, and the Cape Fear River. The findings are reported annually and serve as a
valuable tool to gauge changes in local water quality and guide our outreach/education and
involvement/participation efforts.
In addition, the City of Wilmington has established long-standing contractual relationships with
Cape Fear River Watch &New Hanover Soil &Water Conservation District, which enables us to
robustly satisfy our outreach/education and participation/involvement BMPs and program
goals/objectives.
It is important to note that this plan is a working document; therefore the goals, objectives,
pollutants, and target pollutants will change over time based on a variety of factors including
audience awareness,behavior trends, local water quality data, observational data, etc.
Resources & Responsibilities:
The Stormwater Education Program Manager, Watershed Coordinator, and Stormwater Outreach
Graduate Student Intern are responsible for implementation of Public Outreach/Education and
Involvement/Participation.
Our programs have dedicated funding via our annual budget process which includes funding for
staffing, program implementation, and outside agency contract funding.
75

Overall Program Goals & Objectives
Goals:
The City of Wilmington Stormwater Services implements a Public Education/Outreach and
Involvement/Participation Program based on community-wide issues with the overarching goals
to:
• Raise awareness and educate the community about the impacts of polluted stormwater
runoff on local waterways, including simple and attainable solutions to stormwater
pollution
• Promote ongoing citizen participation by involving the public in community activities
aimed at reducing and preventing stormwater pollution.
These goals inform, educate, and involve the public so they can make informed decisions and take
responsibility for preventing polluted runoff from impacting area waterways.
As mentioned previously, the City of Wilmington has established long-standing contractual
relationships with two outside agencies which enables us to further engage and involve the public
in stormwater education and experiences.
The city also implements the Heal Our Waterways Program which is the branded name for the
Bradley &Hewletts Creek Watershed Restoration plan. This is a voluntary effort to reduce the
volume of stormwater that can transport fecal coliform to Bradley Creek&Hewletts Creek.
Wilmington City Council approved the voluntary plan in September 2012. The metric used to
reduce this pollutant of concern is the volume of stormwater reduced, with the goal of reducing
runoff to the 2006 hydrograph levels for each creek. The program is voluntary and targets
property owners within the Bradley and Hewletts Creeks Watersheds to install stormwater control
measures (SCMs) that achieve volume reduction. There is dedicated annual funding in the
Stormwater Services budget to help private property owners fund SCM installations on their
properties. Outreach, events, activities and citizen involvement may be reported under the NPDES
measures for Public Outreach/Education and Public Involvement/Participation.
Public Outreach/Education Objectives:
o Distribute educational handouts,publications, and digital and mobile materials to educate
the public and increase awareness about stormwater pollution, environmental impacts, and
solutions.
o Educate school children with established watershed education curriculum.
o Participate in community events to engage and educate the public about stormwater runoff.
o Include stormwater content in the citywide newsletter reaching approximately 44,000
residents and businesses.
o Develop mass media and social media campaigns to increase awareness of stormwater
pollution, water quality, and solutions for the general public.
o Maintain a robust stormwater website featuring educational content and ways for the
public to get involved in stormwater stewardship.
76

Public Participation/Involvement Objectives:
o Include the public in the development, implementation and review of the stormwater
management plan.
o Develop and promote interactive, hands-on programs that engage citizens in stormwater
stewardship and promote stormwater-friendly behaviors. These programs may be
contracted with outside agencies.
o Maintain a robust stormwater website featuring educational content and ways for the
public to get involved in stormwater stewardship.
o Promote the Stormwater Pollution Prevention Hotline and website form for the public to
report instances of stormwater pollution
o Promote a mechanism for public involvement for citizens to provide input on stormwater
issues and the stormwater program. Currently, citizens are notified and asked for input
with in-house and capital improvement projects, which are often large-scale in scope.
Public meetings, one-on-one meetings, public mailings/doorhangers are one method of
promoting public input. Citizens can also always call our main stormwater number to ask
questions or provide feedback.
In addition, our program employs the following concepts as a basis for outreach/education
efforts and public involvement/participation programming:
• We strive to incorporate a diversity, equity, and inclusion lens into our
outreach/education/participation programs, materials, vendor selection, interactions with
citizens, businesses, outside agencies, and other entities.
• Social marketing (not to be confused with social media) is the backbone of outreach/education
programming. Social marketing involves using commercial marketing principles and
techniques to improve society by changing behaviors. Smokey the Bear and This is Your
Brain on Drugs, are well-known examples of nationwide social marketing campaigns.
• Awareness is the first step towards behavior change.
• Education involves audiences who are aware of the issues and can be given more in-depth
information to make informed decisions in their daily lives that positively impact stormwater.
More detailed education results in further behavior change.
• Our waterways are important for many reasons including quality of life, tourism, the economy,
recreation, aquatic habitat for many species, nurseries for seafood, to sustain life, etc.
• Polluted stormwater runoff flows directly into local waterways where it impacts water quality,
aquatic habitat, shellfish harvesting, recreational water activities and access, etc.
• Storm drains and drainage conveyances (i.e. swales, ditches,pipes, etc.) carry stormwater
directly to local waterways without any treatment. Only rain should go down the storm drain.
• Impervious surfaces increase the speed and volume of polluted stormwater runoff entering the
stormwater drainage system and flowing into waterways.
77

• More impervious surfaces =more degraded water quality.
• The quality and amount of polluted stormwater runoff entering local waterways can be
mitigated by installing appropriate BMPs (Best Management Practices).
BMPs are any action or on-the-ground practice that reduces the amount of stormwater and
pollution flowing into waterways. On-the-ground BMPs such as rain gardens, rain barrels,
grassy swales,pervious pavement, and re-routing downspouts allow stormwater runoff to soak
into the ground and be cleaned and filtered naturally. Actions are such things as picking up
after pets, not blowing yard waste into storm drains, and putting litter in the trash can.
• Plants, shrubs, trees, and other vegetation can greatly reduce stormwater pollution by
absorbing and filtering stormwater runoff.
• Everyone CAN and SHOULD make a difference to improve and protect our waterways.
78

Public Outreach & Education
The mission of City of Wilmington Stormwater Services is to provide comprehensive
management of the stormwater drainage system in order to protect our community and the
environment.
The City of Wilmington Stormwater Services strives to improve local water quality by creating
awareness of stormwater runoff issues ultimately resulting in behavior change through public
education, outreach, and community involvement. We also aim to involve the public by providing
opportunities for the community to get involved in hands-on stormwater activities and to provide
input and feedback on local stormwater issues.
Our program informs and creates awareness for citizens, businesses, and employees about the
stormwater drainage system, sources of stormwater pollution, the impacts of stormwater pollution
on local waterways. We also highly focus on solutions and practices we can do as individuals and
as a community to mitigate stormwater pollution through personal stewardship and community
action.
Our programming is based on the principles of social marketing, which is broadly defined as
"using marketing principles and techniques to communicate and influence a target audience to
voluntarily change a behavior for the benefit of individuals, groups, or society as a whole." Social
marketing campaigns should appeal to the values of the target audience. Values can include saving
money, protecting public health, improving the environment, opening waters to shellfish
harvesting,preventing swimming advisories, being a good steward, etc.
Best practice for developing outreach/education and involvement/participation programming
follows the steps below as illustrated in the EPA's Getting in Step: A Guide for Conducting
Watershed Outreach Programs, 3rd Edition:
1) Identify Driving Forces, Establish Goals, and(SMART) Objectives
2) Identify the Target Audience(s)
3) Create your Message
4) Package your Message (format)
5) Distribute your Message
6) Evaluate your Plan/Campaign
Once driving forces/goals/objectives are developed, identifying and analyzing the target audience
is one of the most critical steps for developing an outreach/education campaign. Target audiences
are commonly identified by demographics, activities, occupation, location, current knowledge,
attitudes and beliefs, behavior patterns, social/cultural behaviors, and education level.
It is also important to identify any potential barriers to adoption of stormwater-friendly behaviors
within the target audience. Barriers can be physical, economic, psychological, time,
inconvenience, lack of awareness, etc. For instance, some pet owners believe that leaving pet
waste on the ground is a natural fertilizer, without realizing the negative bacterial impacts on
79

water quality and public health. Barriers should be addressed by your programming so that they
are minimized or removed and the benefits to behavior change are positively conveyed.
It is dangerous to assume that target audiences will remain the same over time. Staff are always
evaluating target audience(s)to ensure that audience characteristics, messaging, message formats,
and removal of barriers are adequate to reach and influence a specific audience. Requirements that
ask you to develop a"canned"outreach campaigns and formats are likely to fail if they don't
consider that target audience demographics,barriers and other characteristics will change over
time, especially if your outreach methods are successful.
Packaging/formatting and distributing your campaign messages are vital to achieving success with
your campaign. The target audience should always be considered when determining the
appropriate methods to reach them with campaign messages or efforts to involve them. Formats
and distribution methods range from mass media outlets for messaging to large events and field
trips to more intimate formats such as focus groups, neighborhood meetings, email newsletters,
and presentations. Other outreach formats include print materials, giveaways, websites, and social
media platforms.
For each of the identified pollutants in our plan, outreach messages will be created/adapted,
packaged, and distributed for each specific target audience at the time of outreach. It is also
important to form partnerships and community collaborations whenever possible, to jointly work
on outreach/education campaigns with other agencies that have similar goals or may already have
a similar program or message in place.
Evaluating your outreach/participation programs and activities is extremely important for
determining success, areas for improvement or adjustment, and future directions for your program.
"The success of outreach programs depends on how well they're conceived,planned,
implemented, and adapted. Developing solid objectives and determining the appropriate target
audience at the start is key to measuring success."
Building evaluation tools, like those suggested below, into your outreach campaign at the
beginning, along the way, and at the conclusion of programming, is important for adapting your
future programs so they are successful. There are several types of evaluation:
• Process Evaluations involve evaluating the campaign and components during
implementation (i.e. budget, schedules, resources, staffing, activities, costs, materials, etc.)
• Impact Evaluations help you determine if you've met or impacted the goals and objectives
of the program and measure the impact of the campaign on the target audience (i.e. pre-and
post surveys, Google Analytics, water quality improvement, social indicators/behavior
changes, increased awareness, changed attitudes,reduced barriers, etc.)
• Contextual Evaluations include indicators of how the campaign/program impacts the
community, economy,politics, perceptions, cultural factors, etc.
• Observation includes monitoring audiences for changes in observed behavior (i.e. pet
owners cleaning up after pets, lawn care companies are no longer blowing yard waste
into streets, etc.)
80

Pollutant Summary Table
Target Pollutant(s) Likely Source(s)/ Responsible Party
Target Audience(s) for Implementation
Fecal Coliform Bacteria • Sewer Overflows • Public Education&Outreach
• Residential • Public Involvement&Participation
• Commercial • Watershed Coordinator
• Illicit Discharges (IDDE) • IDDE/Stormwater Compliance
• Wildlife/Waterfowl Sources
• Bradley and Hewletts Creek Private
Property Owners
Litter • Residential • Public Education&Outreach
• Commercial • Public Involvement&Participation
• Schools • Watershed Coordinator
• IDDE/Stormwater Compliance
Nutrients • Sewer overflows • Public Education&Outreach
• Residential • Watershed Coordinator
• Commercial • IDDE/Stormwater Compliance
• Urbanization • Pollution Prevention/Good
Housekeeping
Yard Waste(leaves, • Residential • Public Education&Outreach
grass clippings,pine • Commercial • Watershed Coordinator
straw) • Municipal Operations • IDDE/Stormwater Compliance
• Pollution Prevention/Good
Housekeeping
Sediment • Construction • Construction Site Runoff Control
Improper Disposal of • Residential • IDDE/Stormwater Compliance
Waste/Chemicals • Commercial • Pollution Prevention/Good
• Industry Housekeeping
• Municipal Operations • Public Education&Outreach
• Public Involvement&Participation
Illicit Discharge • Residential • IDDE/Stormwater Compliance
• Commercial • Pollution Prevention/Good
• Industry Housekeeping
• Municipal Operations • Public Education&Outreach
Illegal dumping • Residential • IDDE/Stormwater Compliance
• Commercial • Public Education&Outreach
• Industry
• Municipal Operations
General non-point • Residential • Public Education&Outreach
source pollution • Commercial • Public Involvement&Participation
• Schools • IDDE/Stormwater Compliance
• Pollution Prevention/Good
Housekeeping
81

Target Audiences, Pollutants, & Sources
The target audiences and pollutants identified in the Stormwater Management Plan (SWMP) are
directly addressed by this Public Education/Outreach and Involvement/Participation Plan.
In addition, the City of Wilmington's Stormwater Compliance Officers are required to inform and
educate property owners and the general public about the hazards associated with illicit
discharges, illegal dumping and the improper disposal of waste, as well as the city's pet waste and
yard waste regulations. The city has a robust program and many methods of reaching target
audiences most likely to have an impact on the stormwater system.
By identifying target audiences enables the city to develop programming for these audiences.
Programming includes direct classroom presentations, distributing educational materials to the
community content in the City's public newsletter reaching 44,000 residents and businesses, mass
media/social media campaigns, participating in community events to directly engage with
residents and property owners, and hands-on activities such as watershed/creek cleanups, storm
drain marking, and the CreekWatchers monitoring program.
Our program addresses major pollutants that have an impact Wilmington's waterways. These
pollutants come mainly from nonpoint sources, however, we may address commercial and
industrial sources of water pollution,particularly through our compliance and illicit discharge
program. Most major industry lies outside of the city limits.
The following descriptions identify pollutants, sources, and audiences that have or are likely to
have an impact on Wilmington's waterways, including residential and commercial
business/industrial sources. Many of these identified pollutants, such as litter and yard waste, can
also negatively impact the proper functioning of the stormwater drainage system.
These particular pollutants, sources, and audiences were chosen based on several sources
including UNCW's water quality monitoring data, the City of Wilmington Stormwater Services
maintenance activities, Stormwater Compliance Officers data on stormwater violations,
education/outreach program data,New Hanover Animal Control statistics, and the Statewide
Stormwater Survey of North Carolina residents, and 2019 SC Stormwater Survey, as well as
anecdotal community observations.
Pollutant: Fecal Coliform Bacteria/Pet Waste
Fecal coliform bacteria is the #1 pollution problem impacting Wilmington's creeks and
waterways, as identified through annual water quality monitoring by UNCW. Primary sources of
this bacterial pollution is pet waste. Occasional, episodic sewer spills also contribute to bacterial
pollution,but this is a less frequent source of contamination. Background sources like waterfowl
in Greenfield Lake also impact bacterial levels. Fecal bacterial pollution has resulted in the direct
closure of shellfish harvesting beds in tidal creeks throughout Wilmington.
UNCW has found a direct correlation between the amount of impervious surface coverage and the
degradation of Wilmington's waterways. A watershed restoration plan is being implemented in
two high priority creeks to reduce fecal bacterial pollution and eventually reopen shellfish
harvesting in Bradley& Hewletts Creeks. Likely sources of fecal coliform pollution are pet
owners and pet-related businesses, as well as sanitary sewer system overflows under management
of the Cape Fear Public Utility Authority and background sources like birds and wildlife.
82

Target Audience:
Domesticated dog waste is a major source of bacterial pollution, especially considering
their population(nearly 55,000 in New Hanover County), daily defecation rates, and
bacterial production. One gram of dog waste (weight of a paperclip) can contain nearly 23
million fecal bacteria. Feral and outdoor cats are also a problem for these same reasons;
steps should be taken to control their waste as well.
By right of ownership, a pet owner has the power to reduce pet waste-contaminated runoff
by cleaning up after their pet. Survey data reports both females and males should be
targeted, with a slightly higher% of males not picking up after pets. In addition to pet
owners, targeting pet-related businesses will educate those in the profession about best
practices for pet waste management and also serve as a conduit to deliver outreach
messages to the public.
Bacterial pollution attributed to wildlife and waterfowl is not a source that can be easily
managed, but the city and contracted staff at Cape Fear River Watch make efforts to
educate the public about not feeding wildlife/waterfowl,particularly at Greenfield Lake.
Feeding wildlife habituates them to stay in an area if there is a regular source of external
food, adding both bacteria and nutrients to a waterbody.
Private property owners within the Bradley and Hewletts Creeks Watersheds are also able
to reduce the volume of stormwater that can transport fecal coliform to these creeks by
implementing best management practices (BMPs) on residential or commercial properties,
through the assistance of the city's Heal Our Waterways (HOW) Program.
Pollutant: Nutrients/Yard Waste
Nutrient pollution, caused by nitrogen and phosphorous inputs, have been identified as a pollutant
of concern for causing algal blooms, low dissolved oxygen levels, and resulting fish kills.
Background sources of nitrogen and phosphorous can be attributed to wildlife/waterfowl.
Greenfield Lake has experienced all of these issues. Likely sources of nutrient pollution include
improper fertilization and/or improper yard waste disposal practices by landscaping companies
and residents. UNCW water quality data has indicated algal blooms in local creeks, as well as low
DO, and occasional fish kills.
Target Audience:
A direct link exists between nutrient pollution(nitrogen&phosphorous) and poor water
quality. This has been researched by UNCW particularly on Greenfield Lake.
The target audiences for this pollutant are overwhelmingly male and include residents and
landscaping companies. The city's Stormwater Compliance Officer routinely investigates
and responds to complaints of landscaping companies and/or homeowners blowing yard
debris into the street and storm drainage system.
The city and Cape Fear River Watch educate the public about not feeding
wildlife/waterfowl, particularly at Greenfield Lake. Feeding wildlife habituates them to
stay in an area if there is a regular source of external food, adding both bacteria and
nutrients to a waterbody. In addition, the city has worked to educate the public about
harmful cyanobacteria blooms that have unfortunately occurred in Greenfield Lake.
Educational efforts have included cyanobacteria outreach materials, dedicated displays,
and social media posts, as well as educational signs posted at every city-owned retention
pond and wetland. In 2022, UNCW also began a study of city-owned retention ponds to
83

sample for algal blooms and toxins, fecal bacteria and other water quality measures and
sample sediments for toxic chemicals, heavy metals, nitrogen and phosphorous.
Pollutant: Litter
Litter is ubiquitous and is especially problematic for the stormwater drainage system and for
wildlife and aquatic habitat. Litter often takes a long time to degrade. It can be mistaken by fish,
birds and other wildlife as a food source, resulting in them becoming sick or dying from ingestion.
Aquatic and terrestrial wildlife can also become entangled in litter and die as a result. Litter
introduces chemical pollutants and toxins into waterways, such as those contained in plastics and
cigarette butts.
Litter is a stormwater issue associated with both commercial and residential areas.
Watershed/creek cleanups contracted with Cape Fear River Watch, as well as routine maintenance
by Stormwater crews, have identified litter as an ongoing problem in local watersheds. Likely
sources are pervasive across the city and include businesses,residences, students/schools,
motorists, construction sites, etc.
Target Audience:
Litter habits cannot be confined to a particular demographic in most cases. Therefore,
targeting the general public is advisable. However, focusing on 8th graders during annual
school presentations should be a priority, since they are in the developmental stage of
learning and forming opinions, and often report littering behaviors themselves during these
presentations.
The Stormwater Compliance Officer has dealt with numerous reports of illegal dumping
activity in the city. Although it is difficult to track down the offender, property owners are
held responsible for cleaning up illegal dump sites.
Pollutant: Sediment
Sediment is generated by the process of natural or accelerated erosion and consists of sand, dirt,
clay, or soil particles. While natural erosion contributes sediment to waterways, the majority of
sediment comes from areas where accelerated erosion has occurred, such as from land-disturbing
activities like construction. Stormwater runoff carries these soil particles to local creeks and
streams.
Sedimentation can clog the storm drain system or quickly fill in a waterbody potentially leading to
flooding. Sedimentation also impacts bottom-dwelling organisms by smothering fish eggs,
shellfish, coral and benthic (bottom-dwelling)plants. Sediment can cause water to become cloudy,
also known as turbidity. Turbidity impairs the photosynthesis of aquatic plants, as well as the
ability of aquatic animals to breathe, see prey/predators, and reproduce.
Sediment also serves as a"transport vehicle" for other pollutants such as nutrients, metals, and
bacteria. These pollutants attach to sediment particles and cause additional water quality issues
when the sediments are agitated(i.e. boating, hurricanes,wading, etc.) and can re-pollute the
water column. UNCW has documented incidents of this.
84

With the prevalence of fecal coliform bacteria and the propensity for sediment to transport it to
waterways, reducing sediment loading to creeks is beneficial for other pollutants of concern as
well.
Target Audience:
The environmental consequences of sedimentation are not widely understood by citizens.
Sources of sediment in our surface waters are primarily the result of human-related land
disturbing activities. Construction, landscaping companies, and related industries may
significantly contribute to sediment loading in area waterways. Homeowners can also be a
source of sediment pollution for activities conducted on the homefront including blowing
sediment, exposed soil, and having poorly vegetated areas.
Likely sources of sediment pollution in our area are the result of rapid construction across
the city resulting in land-disturbing activities, erosion of creek banks, exposed soil in
yards, improper disposal practices, and blowing sediment into the storm drainage system
by residents and landscapers.
Pollutant: Chemicals/Improper Disposal of Waste
Chemicals are a pollutant focus for the damage they can cause to aquatic and terrestrial
environments. Stormwater runoff washes harmful chemicals such as pesticides,pressure washing
cleaners, vehicle washing soaps and other illicit discharges directly into our waterways. Most of
these pollutant sources contain toxic chemicals that can persist in the environment, causing
toxicity in humans and aquatic organisms.
Pesticides have been known to cause negative changes to amphibians and other aquatic organisms
and bio-accumulate up the entire food chain to humans.
Instances of chemical pollution via illicit discharges or improper use or disposal are often found
by pollution reports to our stormwater pollution hotline or detected via routine investigations by
the Stormwater Compliance Officer. In addition, restaurant grease traps have been found to be
non-functioning and contributing to water pollution by our Stormwater Compliance Officer.
Residents and business employees have reported the improper disposal of waste (i.e. motor oil and
other chemicals) to the city. Sources are pervasive and result from businesses and residents
illegally discharging chemicals or waste into the environment or using chemicals improperly
resulting in leaks and spills.
Target Audience:
All citizens have the potential to contribute chemical pollution by washing items outdoors
(i.e. driveways, homes, lawn furniture),by using pesticides and other chemicals on their
property, or by improperly disposing of waste.
Businesses that wash surfaces outdoors often use cleaning agents containing chemicals that
are harmful to our waterways. These chemicals are easily washed into the storm drainage
system from impervious surfaces. Restaurants may clean equipment or dump mop
washwater outdoors illegally. Grease traps have also been found to be non-functioning at
area restaurants by the Stormwater Compliance Officers. The discharge of any type of
wastewater or washwater into the storm drainage system is unlawful and carries associated
fines that are addressed by our Stormwater Compliance Officer(s).
85

Pollutant: Illicit Discharges/Illegal Dumping
Any of the focus pollutants listed above could be a source of illicit discharge pollution or illegal
dumping. This can happen when pollutants are purposefully or inadvertently handled in a way
that results in pollution. For instance, pouring chemicals like pesticides or motor oil directly into a
storm drain; dumping trash in a specific location; or a business with a broken sewer line or grease
trap discharging into the environment.
Fortunately, the City of Wilmington employs two Compliance Officer that can detect and respond
to instances of illegal dumping, illicit discharge and improper disposal of waste.
These officers can enforce city stormwater ordinances with notices of violation and associated
fines. In addition, the city's Stormwater Pollution Prevention Hotline and web reporting form
allows citizens, employees, and businesses to report instances of stormwater pollution or potential
pollution. Compliance Officers respond to hotline and webform reports.
All of the pollutants above are woven into outreach materials, events, workshops, website and
school presentations. The pollutants, sources, audiences, messages, etc. are described in more
depth in the pages that follow.
86

Target Pollutant: FECAL COLIFORM BACTERIA
Fecal coliform bacteria are found in the guts and feces of domesticated and wild animals, as well
as in human waste. Stormwater runoff carries bacterial pollution from uncollected pet waste and
episodic sewer spills into local surface waters. Bacteria can contaminate waterways commonly
used for recreational activities such as swimming and fishing and commercial shellfish harvest.
Likely Residential Sources: Pet Owners, Wild Animals/Waterfowl, Stray/Feral Animals, Illicit
Discharges
Likely Commercial/Industrial Sources: Sewer Spills, Illicit Discharges, Pet-related Businesses
(i.e. doggie daycare, doggie parks,boarding facilities, etc.), Multi-Family Apartment Complex
Tenants, Schools
Other: Bradley&Hewletts Creek Residents and Businesses
Background/Environmental Impacts:
+ Storm drains and drainage conveyances (i.e. ditches) carry polluted runoff directly to local
waterways without any treatment. Only rain should go down the storm drain.
o Fecal coliform bacteria is the#1 pollution problem impacting Wilmington's creeks and
waterways, as identified through annual water quality monitoring by UNC-Wilmington.
o The primary source of bacterial pollution is canine and outdoor cat waste. Occasional sewer
spills also contribute to bacterial pollution,but this is an infrequent source of contamination.
• Background sources such as waterfowl/wildlife can create fecal bacterial pollution issues in
waterbodies such as Greenfield Lake.
• Stormwater runoff washes bacteria, parasites, viruses, and nutrients from uncollected pet waste
directly into our waterways.
o Fecal bacteria is an indicator bacteria. High levels of fecal coliform bacteria indicate the
potential for diseases and infections by other pathogens upon contact. Pathogens such as
roundworm, salmonellosis, toxoplasmosis, E. coli, and gastroenteritis can be contracted via
contaminated water. These bacteria can make humans,pets, and other animals sick as well.
• Once in waterways, these pathogens can cause shellfish bed closures, recreational swimming
advisories, and impaired aquatic habitat.
o There is a direct correlation between the amount of impervious surface coverage and fecal
coliform bacteria counts and degradation in Wilmington's waterways, as cited by UNCW
research.
87

Target Pollutant: FECAL COLIFORM BACTERIA(pet waste, sewer spills)
Key Outreach Messages:
• Outreach/Education messages should make the connection between uncollected pet waste to impaired water
quality and human health impacts.
• Domesticated dog waste is a major source of bacterial pollution considering their population in New Hanover
County(55,000 registered dogs in 2019),daily defecation rate,and bacterial production.Outdoor cats are also a
problem for these same reasons and steps should be taken to control their waste outdoors as well.
• Although not a large source,educate the public about not feeding waterfowl/wildlife as it creates unnatural site
fidelity that leads to increased fecal contamination,particularly in Greenfield Lake.
• Bacteria can cause diseases and infections in humans,pets,and wildlife.
• Debunk barriers and myths to cleaning up after pets(i.e.it's not fertilizer,it's okay to use a bag to pick it up with
your hand,pet waste is still a problem even if it's in your own backyard,it can go in the landfill,etc.).
• Pet owners have a responsibility to clean up after pets and dispose of the waste properly,according to the city's
pet waste ordinance.
- Fully and immediately clean up after pets on any public property. (Public property consists of streets,
sidewalks, right of ways,parks,plazas,stream banks,public accesses,pathways, drainageways, storm
drains, creeks, officially accepted easements, etc.)
- Carry a clean-up device(i.e.bag,scooper)at all times.
- Show the clean-up device to a Code Enforcement Official,if requested.
- Bag and dispose of pet waste in a closed trash receptacle or refuse container.
- Do not flush pet waste down the toilet(Cape Fear Public Utility Authority ordinance).
- Fines for non-compliance with the City's pet waste ordinance are$250 per occurrence in the city
• Pet waste left on private property carries the same impact on water quality.
• Utilizing BMPs,such as rain gardens,rain barrels,and re-routing downspouts to grassy areas allows polluted
runoff and pet waste bacteria to soak into the ground and be cleaned and filtered naturally.
• Private property owners within the Bradley and Hewletts Creeks Watersheds can reduce the amount of
stormwater that carries fecal coliform to these creeks by implementing best management practices(BMPs)on
residential or commercial properties,through the assistance of the Heal Our Waterways(HOW)Program.
Target Audience Description Suggested Outreach/Education Strategies
(Why Selected?)
Pet Owners: • Educate pet owners about the City's pet waste ordinance using a
variety of methods
A pet owner has the power to reduce • Schools—include pet waste/bacterial education in Enviroscape 8th
bacteria in runoff by cleaning up after Grade watershed education presentations
their pet regularly. • Canines for Clean Water outreach program for pet owners to sign clean
water pledge
Survey data shows both females and • Host Super Pooper Scooper photo booth to educate pet owners in a fun
males should be targeted,with a and interactive way
slightly higher%of males not picking • Participate in local pet-related events to provide direct education to pet
up. owners and distribute pet waste brochures and fliers
• Post the City's Pet Waste Ordinance signs on the city's pet waste
stations
• Pet Waste Rotating Signage Program—post pet waste educational and
ordinance signs in city parks,areas with customer driven complaints,
and in identified problem areas
• Implement media/social media campaigns to educate the public about
the dangers of uncollected pet waste,city's ordinance,and simple
solutions
• Include information in the citywide newsletter
• Post outreach messages on stormwater website and GTV
88

• Compliance Officers-utilize enforcement actions and fines when
necessary for violations of the city's pet waste ordinance
• Compliance Officers provide educational direct contact on site with the
pet owners
• Encourage community participation in storm drain marking program
• Outreach/education and BMP installations to reduce bacteria via the
Heal Our Waterways Program
• Direct mail enforcement letter and pet waste brochure to
neighborhoods with complaints or identified pet waste problem
• Promote Stormwater Pollution Prevention Hotline&Web Reporting
Tool to the public
• Educate the public,particularly at Greenfield Lake about not feeding
wildlife/waterfowl and the associated bacterial and nutrient problems _
Pet-Related Businesses: • Encourage businesses to be models for environmental stewardship(i.e.
install pet waste receptacles in parking lot islands,properly designed
Targeting pet-related businesses will kennel runs for waste removal,DNA testing and fines for apartment
educate those in the profession about complex residents,etc.)
best practices for pet waste • Encourage businesses to post the pet waste educational poster and/or
management and also serve as a materials for customers to view
conduit to deliver outreach messages to • Pet Waste Rotating Signage Program—post pet waste educational and
the public. ordinance signs in city parks,areas with customer driven complaints,
and in identified problem areas
Businesses include doggie daycares,
community bark parks,veterinarians,
kennels,pet stores,etc.
Management/Residents of Multi- • Provide materials to educate the management of apatlinent complexes
Family Apartment Complexes— on how to institute a pet waste policy,as well as provide a consistent
policy for enforcement
Apartment complexes often experience • Encourage management to be make it easy for their residents to
problems with uncollected pet waste on manage pet waste by installing pet waste receptacles around the
their property due to the large number property
of inhabitants on the property. • Encourage management to post the pet waste education signage,large
format poster,or brochure in common areas for their residents to view
Management can play a key role in • Encourage DNA Testing Services for multi-family complexes to
educating their residents about pet manage pet waste and hold residents accountable.
waste and implementing and enforcing
a pet waste management policy on their
property.
Assessment&Evaluation
• Assess and evaluate local water quality utilizing the UNCW's annual water quality monitoring report, specifically
fecal coliform counts in local waterways
• Track Stormwater Pollution Prevention Hotline calls
• Compliance Officer direct community outreach and assessment of compliance with city's pet waste ordinance
• Track the#of pet waste educational signage and materials distributed to the community
• Periodically assess the habits of pet owners and pet industry professionals by:
- Direct observation of habits (collects vs. doesn't collect, male vs female, where disposing of waste, etc.)
- Surveys of pet owners
- Count of reported complaints to Stormwater Hotline regarding pet waste violations
89

Target Pollutant: NUTRIENTS
Nutrients, such as nitrogen and phosphorus,found in fertilizers and yard waste, enter our
waterways via stormwater runoff. High nutrient loads lead to algal blooms, low dissolved oxygen
levels,fish kills, and impaired aquatic habitat.
Likely Residential Sources: Homeowners, Landscaping Maintenance Companies
Likely Commercial/Industrial Sources: Growth/Urbanization, Landscaping Companies,
Schools
Background/Environmental Impacts:
o Storm drains and drainage conveyances (i.e. ditches) carry polluted runoff directly to local
waterways without any treatment. Only rain should go down the storm drain!
• Lawn fertilization and yard waste maintenance are two of the most widespread watershed
behaviors by both homeowners and landscaping companies.
o Improper application or over-application of fertilizer results in the introduction of nutrients
into our waterways via stormwater runoff.
• Yard waste (i.e. grass clippings, leaves, pinestraw) are often improperly blown or directed into
streets, storm drains, and ditches leading to clogged stormwater conveyances resulting in
flooding of streets and property. Yard debris can also wash into waterways via blowing the
material into streets and conveyances and by irrigation methods. This organic matter then
washes through the stormwater drainage system introducing nutrients into waterways.
• Fertilizers and yard waste that end up in local surface waters impact aquatic ecosystems
resulting in an overabundance of nutrients, a process known as eutrophication. Eutrophic water
conditions cause algal blooms. Once the excess nutrients are used up in a water body, the algae
will decompose using up the dissolved oxygen in the water, which aquatic organisms, like fish,
need to survive. This can cause fish kills.
• Algal blooms produced from eutrophic conditions also prevent sunlight from reaching benthic
(bottom-dwelling) aquatic plants and organisms.
• Some types of algal blooms are toxic to plants and animals, including humans. Domesticated
animals have passed by ingesting or coming in contact with water containing cyanobacteria.
90

Target Pollutant: NUTRIENTS (fertilizers,yard waste)
Key Outreach Messages:
• A direct link exists between improper fertilizer application and yard waste disposal to poor water quality resulting
in algal blooms,fish kills,and habitat degradation.
• Grasscycle! Leave grass clippings on the lawn to reduce or eliminate the need for fertilizer. Clippings conserve
soil moisture and act as a natural fertilizer.
• Compost yard waste and use the resulting material in your landscape or garden.
• Contain yard waste using proper collection methods for City pickup.
• Before fertilizing,get an inexpensive(and sometimes free)soil test from NHC Cooperative Extension. It will tell
you the exact nutrients your lawn needs and could save you time and money spent on fertilizing.
• Design and maintain lawns with the goal of absorbing runoff. For instance,minimize the use of lawn area and
fertilizer by replacing with native trees,shrubs,plants and groundcover.
• Use alternatives to fertilizer such as organic fertilizer,compost,grasscycling,worm poop,etc.
• If fertilizer must be used,read the label and apply correctly.Improper application includes over-applying by
frequency or volume,applying the wrong type,applying before rain,and failure to clean excess fertilizer from
driveways and streets after application.
• Improper disposal of yard waste(leaves,grass clippings,pine straw)can clog the storm drainage system causing
flooding of streets and property.
• Landscaping company employees should be trained on proper fertilization and yard waste disposal practices.
• Residents and businesses should be aware of and abide by the City's Yard Waste Ordinance:
- It is unlawful to rake,sweep,blow,wash,direct or place any debris into the storm drainage system.(The
storm drainage system consists of streets, storm drains, ditches,swales, creeks, lakes, rights-of-way,
dedicated easements, etc).
- Property owners shall keep all ditches,drains,swales,and other drainageways on their property free
from obstructions which would impede the flow of water.
- Fines for non-compliance with the City's yard waste ordinance are$250 per occurrence.
• Cyanobacteria or harmful algal blooms are the result of warmer conditions and excess nutrients.The community
should be educated about this condition and their role in reducing nutrient inputs into waterbodies.
• Utilizing BMPs,such as rain gardens,rain barrels,and re-routing downspouts to grassy areas allows polluted
runoff and nutrients to soak into the ground and be cleaned and filtered naturally.
Target Audience Description Suggested Outreach Strategies
(Why Selected?)
Residents: • Educate citizens about nutrient pollution including cyanobacteria,
and the City's yard waste ordinance using a variety of methods
Many citizens improperly apply fertilizer • Distribute fertilizer and yard waste education materials during
and/or blow yard waste into the street or presentations and special events
storm drain. • Schools—include nutrient education in Enviroscape 8th Grade
watershed education presentations
This target audience is primarily male • Utilize mass media/social media campaigns to inform residents about
residents that self-apply fertilizer and proper fertilization,proper yard waste disposal methods,
manage yard waste disposal. grasscycling,composting,collecting yard waste for pick-up,and the
improper disposal of yard waste
Also target households that hire • Include information in the citywide newsletter
landscaping companies to maintain their • Post outreach messages on stormwater website and GTV
property. • Encourage community participation in storm drain marking program
• Promote stormwater pollution prevention hotline
• Compliance Officers-utilize enforcement actions and fines when
necessary violations of the city's pet waste ordinance
• Compliance Officers provide educational direct contact on site with
landscapers and property owners
• Encourage community participation in storm drain marking program
91

• Promote Stormwater Pollution Prevention Hotline&Web Reporting
Tool to the public
Landscaping Companies: • Post outreach materials in English and Spanish on stormwater
website
Landscaping and turf maintenance • Distribute large format education poster about yard waste disposal to
companies frequently use fertilizers and landscaping companies,available in both English and Spanish,to
produce a significant amount of yard post for employees
waste on a regular basis. • Emphasize proper staff training on practices like fertilization
application and yard waste disposal
Employees in this field of work are often • Compliance Officers-utilize enforcement actions and fines when
male. necessary violations of the city's pet waste ordinance
Outreach efforts should include Spanish • Compliance Officers provide educational direct contact on site with
translation materials. landscapers and property owners
Assessment&Evaluation
• Assess and evaluate local water quality utilizing UNCW Center for Marine Science annual water quality
reporting,specifically nitrogen,phosphorus,BOD,and algal bloom frequencies and locations
• Track Stormwater Pollution Prevention Hotline calls
• Compliance Officer direct community outreach and assessment of compliance with city's pet waste ordinance
• Periodically assess the habits of homeowners and landscape industry professionals by:
o Direct observation of the fertilizer application habits of homeowners and landscape industry
o Surveys of the fertilizer application habits of homeowners and landscape industry professionals
92

Target Pollutant: LITTER
Litter is generated as a result of improperly or carelessly discarded plastics,food wrappers,
cigarette butts, etc. that wash into waterways via the storm drainage system. Litter impacts
aquatic and terrestrial habitat, wildlife, and water quality. Plastic pollution is ubiquitous and is
especially problematic for the drainage system and for wildlife and aquatic organisms. Litter often
takes a long time to break down, if at all.
Likely Residential Sources: Residents/General Public, Motorists, Smokers,Youth
Likely Commercial/Industrial Sources: Restaurants, Retail Centers, Construction Sites,
Schools
Background/Environmental Impacts:
• Storm drains and drainage conveyances (i.e. ditches) carry polluted runoff directly to local
waterways without any treatment. Only rain should go down the storm drain!
• Litter is carried by stormwater runoff into the drainage system where it can clog storm drains
and drainage conveyances and cause flooding on streets and property.
• Litter that washes into local surface waters can be mistaken by fish, birds and other wildlife as
food and become sick or die from ingesting it. Wildlife also become entangled in litter and die
as a result.
4, Litter introduces chemical pollutants into waterways, such as those contained in plastics and
cigarette butts.
4, Cigarette butts are a major source of litter and contain many dangerous toxins that can leach
into waterways. Butt filters often contain plastic fibers that don't degrade.
4, Natural litter, like apple cores,banana peels, and fast-food waste can attract wildlife to
roadways and endanger their survival.
4, Littered creates the "Broken Window" effect. Littered areas beget litter, while areas that are
cleaner tend to repel litter.
93

Target Pollutant: LITTER(plastics, cigarette butts, illegal dumping, etc.)
Key Outreach Messages:
• A direct link exists between wildlife impacts,habitat destruction,and poor water quality as a result of littering.
• Flooding of streets and property can often be attributed to the accumulation of litter in the drainage system.
• Wildlife,fish,and birds often mistake litter for food or become entangled in it,resulting in their demise.
• There are large areas of trash in our oceans,called Garbage Patches.
• Cigarette butts leach chemicals such as cadmium,lead,and arsenic into the aquatic environment within one hour
of contact with water.
• Cigarette butts and plastics are the most littered items in the world.
• Small plastic pieces are often found in fish species that humans eat.
• Litter attracts wildlife to the side of the road where they are likely to get hit by oncoming vehicles.
• The majority of litter found on beaches comes from inland locations.
• Littering and illegal dumping is against NC law and carries associated fines.
• Everyone has a personal responsibility for making sure that trash is disposed of properly,so it doesn't become
litter.
Target Audience Description Suggested Outreach Strategies
(Why Selected?)
General Public&Youth: • Promote the impacts of littering on local waterways and wildlife.
Specifically explain the negative impacts on wildlife using local
Litter habits cannot be confined to a species(i.e.plastic bags look like jellyfish to sea turtles).
particular demographic in most cases. • Distribute litter education materials during presentations and special
Therefore,targeting the general public is events
advisable. • Schools—include litter education in Enviroscape 8th Grade
watershed education presentations
However,focusing on 8th graders during • Utilize mass media/social media campaigns to inform residents about
annual school presentations should be a the litter problem and solutions
priority,since they are in the • Post outreach messages on stormwater website and GTV
developmental stage of thinking and • Emphasize easy solutions to littering-using trash or recycling
forming opinions.Informal class polls receptacles
conducted over the years,have indicated • Promote the 5 R's:Reduce,Reuse,Recycle,Refuse,Repurpose
that most 8t'graders admit to having • Promote North Carolina's Swat-a-Litterbug Program
littered at some point in their lives. • Include information in the citywide newsletter
• Encourage community participation in storm drain marking program
• Promote Stormwater Pollution Prevention Hotline&Web Reporting
Tool to the public
• Compliance Officers-utilize enforcement actions and fines when
necessary
• Compliance Officers provide educational direct contact on site with
landscapers,developers,and property owners
Smokers: • Display signs encouraging proper disposal of cigarette butts in public
areas(i.e.Wave Transit buses)
Cigarette butts are one of the largest • Post outreach materials on stormwater website and GTV
environmental litter problems,both • Distribute pocket ashtrays at public events
locally and worldwide. Target both male
and female smokers.
94

Motorists and Pedestrians: • Educate citizens about North Carolina's Swat-A-Litterbug Program
Along roadways,motorists(52%)and • Remind motorists about the proper disposal of trash by displaying
pedestrians(23%)are the largest educational signs on public transportation vehicles(i.e.Wave Transit
contributors of litter.Target males and buses)
females. • Involve authorities in holding offenders responsible
• Publicize local cleanup events and the type of litter they're finding
Assessment&Evaluation
• Conduct an informal poll before 8t'grade presentations to gauge how many students litter.
• Have Stormwater Maintenance crews continually provide field observations of problem litter areas for clean-up
by community service workers or Cape Fear River Watch.
• Periodically assess the litter disposal habits of Wilmington residents by:
- Direct observation of habits
- Surveys of habits
- Count reported violations to Stormwater Hotline
95

Target Pollutant: SEDIMENT
Sediment is generated by the process of natural or accelerated erosion and consists of sand, dirt,
clay, or soil particles. Sedimentation occurs when stormwater runoff carries sediment from a
disturbed land area or eroding stream bank to surface waters. Sediment can clog the stormwater
drainage system, can quickly fill in a waterbody, and cause turbidity and problems for aquatic
life.
Likely Residential Sources: Residential Yards/Driveways
Likely Commercial/Industrial Sources: Landscapers, Construction Sites
Background/Environmental Impacts:
i Storm drains and drainage conveyances (i.e. ditches) carry polluted runoff directly to local
waterways without any treatment. Only rain should go down the storm drain!
i Both natural and accelerated erosion produce sediment. Natural erosion is the process of
weathering that forms soil. Accelerated erosion is a result of land-disturbing activities by
humans that loosen topsoil, making the land more prone to erode quickly(i.e. construction-
related activities).
4, While natural erosion contributes sediment to waterways, the majority of sediment comes from
areas where accelerated erosion has occurred, such as with construction sites. Stormwater
runoff carries soil particles from a disturbed area of land to local creeks and streams.
• Excessive sedimentation can fill in a water body or clog the storm drainage system, leading to
flooding. Sedimentation also impacts bottom-dwelling organisms by smothering fish eggs,
shellfish, coral and benthic (bottom-dwelling)plants.
4, Sediment can cause a water to become cloudy, also known as turbidity. Turbidity impairs the
photosynthesis of aquatic plants, as well as the ability of aquatic animals to breathe, see
prey/predators, and reproduce.
4, Sediment serves as a"transport vehicle" for other pollutants such as nutrients, metals, and
bacteria. These pollutants attach to sediment particles and cause additional water quality issues
when the sediment gets stirred up (i.e. boating, hurricanes, etc) and re-pollutes the water.
4, Other sources of sediment include poorly vegetated areas in a yard or landscape.
96

Target Pollutant: SEDIMENT (sand, dirt, soil particles, exposed soil)
Key Outreach Messages:
• There is a direct link between sedimentation and poor water quality and impacts to aquatic ecosystems and
habitat.
• Any land-disturbing activity including gardening,tilling,construction,etc. can produce sediment which can lead
to flooding of streets and property when the sediment is carried into the storm drainage system via stormwater
runoff.
• Mulch should be used to cover exposed soil and prevent it from washing away.
• Sediment should be collected off paved surfaces and not rinsed or blown into the stormwater drainage system.
• Residents can plant groundcover,shrubs,and trees to hold soil in place and prevent erosion.Installing native
plants is preferred because they don't need fertilizers and pesticides.For properties with sandy soils,mix organic
matter(i.e. compost)in with the sand to allow plants to grow better.
• Lack of vegetation along waterfront property and streambanks can produce significant erosion.Waterfront
property owners should be encouraged to plant vegetative buffers and living shorelines to stabilize erosion.
• Developers should follow all sedimentation and construction site laws and practices.
• Construction site violations can be reported to the State Hotline: 1-866-STOP-MUD
• Utilizing BMPs,such as rain gardens,rain barrels,and re-routing downspouts to grassy areas,allows polluted
runoff to soak into the ground and be cleaned and filtered naturally.
Target Audience Description Suggested Outreach Strategies
(Why Selected?)
General Public/Homeowners: • Promote the impacts of sedimentation on local waterways using a
variety of outreach methods
The environmental consequences of • Distribute education materials during presentations and special
sedimentation are not widely understood events
by citizens. Sources of sediment in our • Schools—include sediment education in Enviroscape 8th Grade
surface waters are primarily the result of watershed education presentations
human-related activities that disturb the • Utilize mass media/social media campaigns to inform residents
land.Residential properties may have about the sedimentation issues
exposed soil or poorly vegetated areas. • During HOA or community presentations,encourage homeowners
Target both males and females. to plant vegetation or apply mulch to anchor soil in place and
prevent erosion
• Post outreach messages on stormwater website and GTV
• Encourage waterfront property owners to plant vegetative buffers or
living shorelines.
• The public should be made aware of the City's yard waste ordinance
which also addresses sediment
• Include information in the citywide newsletter
• Encourage community participation in storm drain marking program
• Utilize enforcement actions when necessary for violators of yard
waste ordinance(sediment)ordinance
• Promote the State's STOP MUD Hotline: 1-866-STOP-MUD
• Promote Stormwater Pollution Prevention Hotline&Web
Reporting Tool to the public
97

Construction,Landscape Professionals: • Promote compliance with the land development code and
Developers,landscapers,and related sedimentation and erosion control laws
industries may significantly contribute to • Post outreach materials on stormwater website and GTV
sediment loading in local waterways. • Construction workers and landscapers should be aware of the City's
Employees in this field of work are often yard waste ordinance which prohibits sediment from being blown or
male. making its way into streets and storm drains.
• Provide landscaping companies with the yard waste poster that
addresses sediment/debris to post in employee gathering areas
Assessment&Evaluation
• Assess and evaluate local water quality utilizing UNCW Center for Marine Science annual water quality
reporting,specifically Total Suspended Solids(TSS)and Turbidity
• Track Stormwater Pollution Prevention Hotline calls
98

Target Pollutant: CHEMICALS/IMPROPER DISPOSAL OF WASTE
Stormwater runoff washes harmful chemicals found in pesticides,pressure washing cleaners,
vehicle washing soaps, and other illicit discharges directly into our waterways. All of these
pollutants can contain toxic chemicals that can persist in the environment, causing toxicity in
humans and aquatic organisms. In addition, these pollutants may be illegally dumped,poured or
improperly disposed of which may cause entry into area waterways via the stormwater drainage
system. Nothing but clean water, devoid of chemicals, should enter the drainage system.
Likely Residential Sources: Homeowners, Gardening, Vehicle/Boat Owners, etc.
Likely Commercial/Industrial Sources: Pressure Washers, Vehicle Washing Businesses,
Turf/Landscape Professionals, Restaurants, Construction, etc.
Background/Environmental Impacts:
• Storm drains and drainage conveyances (i.e. ditches) carry polluted runoff directly to local
waterways without any treatment. Only rain should go down the storm drain!
• An illicit discharge (ID) is any unlawful disposal, placement, emptying, dumping, spillage,
leakage,pumping,pouring, emission, or other discharge of any substance other than stormwater
that enters the stormwater drainage system.
• The City's Illicit Discharge ordinance specifies that it is unlawful to dispose of or discharge any
substance other than stormwater into the storm drainage system. Fines are up to $10,000 per
offense.
• Chemicals and cleaning agents used to wash cars, boats, driveways and other impervious
surfaces are carried into storm drains and eventually into our waterways. These chemicals can
destroy the external mucus layer on fish that protects them from bacteria and parasitic
infections.
• Commonly used organophosphate pesticides are present in stormwater runoff and are toxic to
aquatic life in receiving water bodies.
• Pesticides bio-accumulate up the food chain and are harmful to beneficial fish, insects,pets,
wildlife, and humans, as well as entire aquatic ecosystems.
99

Target Pollutant: CHEMICALS/WASTE DISPOSAL (Pesticides,Pressure Washing,HHW,etc.)
Key Outreach Messages:
• There is a direct link between the use of chemicals on land(i.e.pesticides,pressure washing cleaners,etc.)and
water quality and habitat impacts(i.e. frogs with six legs).
• Promote info on how to properly dispose of chemicals and other household chemicals,including promotion of
Household Hazardous Waste Collection locations and events.
• Pressure washing surfaces,equipment,and vehicles using soaps or cleaning agents of any toxicity level can
negatively impact water quality and aquatic habitat. These surfaces can only be washed legally with plain,clear
water,unless there is an established,effective,legal,wastewater recapture system in place.
• If you must apply pesticides,read the labels and apply the correct amounts. Spot treat,and do not apply before
rain.
• Alternatively,install native plants which do not require pesticides or fertilizers.
• Use alternatives to pesticides such as ladybugs,weeding by hand,and organic pesticides.
• Suggest less toxic,environmentally friendly alternatives to pesticides and other chemicals.
• The City's Illicit Discharge ordinance specifies that it is unlawful to dispose of or discharge any substance other
than stormwater into the storm drainage system. Fines are up to$10,000 per offense.
- Anyone found responsible for causing a polluting substance to enter the storm drainage system will be
subject to a fine up to$10,000 per violation.
- The city will have the authority to enter property to inspect for illicit discharges,and if found,to require
that they be disconnected and permanently closed.
- Commercial businesses will not be permitted to wash vehicles,equipment,or any other surfaces with any
soaps or solvents or dislodge any other substance that may be harmful to surface waters,unless the
resulting wastewater is diverted to the sanitary sewer system.
- Restaurants will not be permitted to discharge any wastewater outside.
- Dumpster lids must be kept closed and dumpster plugs in place.
- Swimming pool water must be de-chlorinated before discharging.
- Floor drains in old buildings,connected to the storm drainage system,will be required to be
disconnected and permanently closed.
- Residents and businesses will be expected to prevent harmful substances from running off into the storm
drainage system.
• Fines for non-compliance with the City's illicit discharge ordinance are up to$10,000 per offense.
• Utilizing BMPs,such as rain gardens,rain barrels,and re-routing downspouts to grassy areas allows polluted
runoff to soak into the ground and be cleaned and filtered naturally.
Target Audience Description Suggested Outreach Strategies
(Why Selected?)
Homeowners/Residents: • Educate citizens about the City's Illicit Discharge ordinance
and fines using a variety of outreach methods
All citizens have the potential to contribute • Distribute education materials during presentations and
chemical pollution by using or disposing of special events
chemicals improperly. • Schools—include pesticides education in Enviroscape 8th
Grade watershed education presentations
Target a higher%of males. • Promote Household Hazardous Waste Collection Events and
permanent locations
• Utilize mass media/social media campaigns to inform
residents about the chemicals and proper disposal practices
• Post outreach materials on stormwater website and GTV
• Include information in the citywide newsletter
• Distribute educational info during special events
• Enviroscape 8'Grade watershed education program
• Encourage community participation in storm drain marking
program
• Utilize enforcement actions when necessary for violators of
Illicit Discharge ordinance(i.e. fines)
100

• Promote Stormwater Pollution Prevention Hotline&Web
Reporting Tool to the public
Pressure Washers,Mobile Detailers, • Compliance Officers inform commercial businesses about the
Equipment Cleaning Businesses: city's Illicit Discharge Ordinance,associated fines,and paths
to compliance
Businesses that wash surfaces often use cleaning • Post outreach materials on stormwater website and GTV
agents containing chemicals that are harmful to
our waterways.These chemicals can be easily
washed into the storm drainage system. Target a
higher%of males.
Landscape/Turf Maintenance Professionals: • Emphasize use of pesticides as a last resort;promote
alternatives
Landscape/turf maintenance professionals • Promote BMP&Rain Garden certification programs
frequently utilize pesticides in the maintenance of • Promote the installation of native plants to reduce pesticide use
the landscape.Employees in this field are often
male.
Restaurants: • Distribute educational info and posters to local restaurants
• Make available the"Business Friendly Checklist"so
Restaurants often clean equipment or dump mop businesses can see if they're utilizing stormwater-friendly
wash water outdoors. The discharge of any type of practices
wastewater into the storm drainage system is • Encourage employee training on proper washwater disposal
unlawful. practices,proper chemical use and disposal,grease traps,etc.
• Mark storm drains near restaurants
• Give presentation to restaurant association
Assessment&Evaluation
• Conduct a survey of restaurants to gauge compliance with local stormwater ordinances and stormwater-friendly
practices
• Assess and evaluate local water quality utilizing UNCW Center for Marine Science annual water quality
reporting,specifically focusing on illicit discharge tested locations
• Periodically assess the pesticide application habits of homeowners and landscape professionals by:
- Direct observation of pesticide application habits of homeowners and landscape professionals
- Surveys of pesticide application habits of homeowners and landscape professionals
101

Target Pollutant: VEHICLE POLLUTION
Vehicle pollution comes from the intentional or unintentional disposal of vehicle fluids into our
waterways, some of which washes off impervious surfaces into the drainage system or is disposed
of improperly. Other avenues of contamination are from washing vehicles and boats with
soaps/detergents over impervious surfaces. These fluids are insoluble and can easily contaminate
water resources, as well as poison fish and other aquatic organisms.
Likely Residential Sources: Motorists, Backyard Mechanics
Likely Commercial/Industrial Sources: Vehicle Maintenance Repair Shops, Mobile Detailers,
Vehicle Dealership Lots
Background/Environmental Impacts:
• Storm drains and drainage conveyances (i.e. ditches) carry polluted runoff directly to local
waterways without any treatment. Only rain should go down the storm drain!
• Vehicles, including boats, have seals and gaskets that have the potential to leak a variety of
fluids, such as oil and grease. An accumulation of these fluids on roadways and parking lots
gets carried away by stormwater runoff which drains into waterways.
o Once vehicle pollution enters a body of water, it disperses quickly and forms a film on the
water's surface, making oxygen transfer from the surface to the bottom difficult, as well as
being toxic to fish and aquatic organisms.
• A common source of illegal dumping or draining of vehicle fluids is found to be the backyard
mechanic.
• 1 quart of motor oil can contaminate 250,000 gallons of water.
o It is a common watershed behavior to wash vehicles on impervious (hard) surfaces
• Washing vehicles or boats can cause nutrients, heavy metals, hydrocarbons and grime to wash
down the street and into waterways.
• Soaps and detergents used to wash vehicles or boats are carried into storm drains and
eventually into our waterways. These chemicals can destroy the external mucus layer on fish
that protects them from bacteria and parasitic infections.
• Vehicle washers are typically unaware of the content of washing soaps/detergents, why they
shouldn't wash on impervious surfaces, and their impact on water quality.
• Wash vehicles, boats, or equipment on grassy areas that can absorb and naturally filter
chemicals and washwater. This does not harm the lawn.
o Utilize commercial car washes because they recycle and/or treat their water onsite or discharge
to the wastewater treatment system.
102

Target Pollutant: VEHICLE POLLUTION (vehicle/boat fluids,washing)
Key Outreach Messages:
• There is a direct link between the introduction of vehicle fluids and water quality degradation,habitat destruction
and plant/animal death.
• All vehicles,machinery,and equipment that utilize vehicle fluids(i.e.oil,grease)for operation have the potential
to leak and contribute to water pollution.
• Keep vehicles tuned up,check and repair leaks,check tire pressure,and recycle or properly dispose of vehicle
fluids and batteries.
• Properly clean up vehicle leaks and fluid spills using an absorbent material(i.e.kitty litter)to soak up the spill.
Sweep up the contaminated absorbent,put in a sealed bag,and place in the trash.
• Driving less,carpooling or using alternative transportation are some of the best ways to prevent vehicle pollution.
• On-site storage(i.e. fluids,batteries)has the potential to leak during filling,emptying,storage unit failure,or
vandalism.
• Washing vehicles or boats using soaps/detergents can negatively affect water quality with chemicals,debris,or
sediment that is washed off of vehicles,driveways,parking lots,etc.
• Wash vehicles on the grass using a phosphate-free detergent or use a commercial car wash which recycles and
treats washwater,or set up a self-containment and capture system for the washwater.
• If you must wash on pavement,use plain,clear water and no chemicals.
• Commercial businesses should be aware of the City's Illicit Discharge ordinance specifies that it is unlawful to
dispose of or discharge any substance other than stormwater into the storm drainage system. Fines are up to
$10,000 per offense.
• Residential carwashing is exempted from enforcement;however the same principles are part of
outreach/education efforts.
Target Audience Description Suggested Outreach Strategies
(Why Selected?)
Motorists,Backyard Mechanics,Vehicle • Educate citizens about vehicle pollution and the City's Illicit
Maintenance&Repair Shops,Auto Parts Discharge ordinance and fines using a variety of outreach
Stores,Boat/Vehicle Detailers methods
• Distribute education materials during presentations and special
All citizens of driving age have the potential to events
contribute to vehicle pollution by nature of • Distribute Auto/Boat Care educational poster to businesses for
driving a vehicle or washing it. For backyard employees to learn about proper vehicle maintenance,fluid
dumping of auto fluids,target males. storage and disposal methods,and the City's Illicit Discharge
ordinance
Businesses that sell vehicle and boat parts or • Schools—include vehicle pollution education in Enviroscape
perform maintenance or repair are likely to deal 8th Grade watershed education presentations
with vehicle fluids on a regular basis.Most • Utilize mass media/social media campaigns to inform
employees are male. residents about the vehicle pollution issues
• Post outreach messages on stormwater website and GTV
Vehicle washing businesses often use cleaning • Include information in the citywide newsletter
agents containing chemicals that are harmful to • Encourage community participation in storm drain marking
our waterways and aquatic habitat. These program
chemicals,along with other vehicle fluids,can • Utilize enforcement actions when necessary for violators of
be easily washed into the storm drainage system. illicit discharge ordinance
Employees are typically male. • Promote Stormwater Pollution Prevention Hotline&Web
Reporting Tool to the public
Assessment&Evaluation
• Assess and evaluate local water quality utilizing UNCW Center for Marine Science annual water quality reporting
103

• Track Stormwater Pollution Prevention Hotline calls
• Periodically assess vehicle fluid disposal habits and vehicle washing of Wilmington residents and businesses
- Direct observation of habits
- Reported violations pertaining to chemical leaks or disposal habits to Stormwater Hotline
- Surveys of habits
• Assess and evaluate local water quality utilizing UNCW Center for Marine Science annual water quality
monitoring
104

Public Involvement & Participation:
"In the end we will conserve only what we love; we will love only what we understand;
and we will understand only what we are taught." (Baba Dioum, 1968).
Public participation and involvement in the stormwater program creates awareness, understanding,
and stewardship in citizens. Getting involved in hands-on stewardship is the best way to gain a
better understanding of how stormwater impacts our world, the environment and human health.
Public Participation/Involvement Objectives:
o Include the public in the development, implementation and review of the stormwater
management plan.
o Develop and promote interactive, hands-on programs that engage citizens in stormwater
stewardship and promote stormwater-friendly behaviors. These programs may be
contracted with outside agencies.
o Maintain a robust stormwater website featuring educational content and ways for the
public to get involved in stormwater stewardship.
o Promote the Stormwater Pollution Prevention Hotline and website form for the public to
report instances of stormwater pollution
Volunteer Programs:
Our program involves contracting with two outside agencies to help fulfill Public Involvement and
Participation activities in the community, including volunteer opportunities and citizen
participation. These agencies are:
• New Hanover Soil & Water Conservation District (NHSWCD)
• Cape Fear River Watch (CFRW)
Both agencies are responsible for promoting, recruiting and engaging volunteers and the
community at large in the following volunteer program:
• Storm Drain Marking
• Watershed Cleanups
• CreekWatcher Monitoring Program
• Canines for Clean Water Program
These agencies also provide reports for each volunteer program as well as quarterly reports of all
activities conducted.
105

Mechanisms for Public Involvement:
The city also has several methods of engaging and providing input on our stormwater program and
stormwater issues. For instance, we engage the community through public meetings, direct
mailers, doorhangers, and citizen input forms during planning and construction of capital and in-
house stormwater projects. Citizens can attend public meetings, request one-on-one meetings,
discuss projects with stormwater staff by phone or email, and provide other input during the
process. We also utilize a Public Comment form that is promoted on our website and given out
during public meetings.
The City's Communications Office regularly conducts a statistically valid city-wide survey every
2 years to gauge citizen feedback of the stormwater program and stormwater management.
Specific questions ask citizens to rate their satisfaction with stormwater management in the city,
the cleanliness of storm drains, and how often they contact Stormwater Services. These results are
provided to staff and the public on the city's website.
Stormwater Services has also conducted surveys of restaurant managers,pet owners, and teachers
in recent years in order to assess target audiences more thoroughly and provide education.
Citizens can also get involved with the city's voluntary Heal Our Waterways Program, which is
the effort to implement the Bradley& Hewletts Watershed Restoration Plan. This plan relies on
private property owners in these two watersheds to engage and be willing to install Best
Management Practices (BMPs) on their properties. The program will often install BMPs with full-
funding, in order to reduce the amount of bacterial pollution affecting Bradley&Hewletts Creek.
Public participation is the crux of this program.
The Stormwater Services website has a plethora of information and ways to contact us. This
robust website contains stormwater ordinances and regulations, educational programs and
materials, volunteer program contacts, stormwater capital projects,NPDES reports, and much
more! www.wilmingtonnc.gov/stormwater
Hotlines:
For the past 10+years, the city has developed and heavily promoted a Stormwater Pollution
Prevention(IDDE) Hotline and web reporting form, for citizens, employees, and businesses to
report stormwater pollution in the community. Reports can be made anonymously.
www.wilmingtonnc.gov/reportstormwaterpollution
We also maintain our main Stormwater admin number(910.343.4777) for citizens to contact us
about getting involved and participating in stormwater programs or to request educational
information. Programs and volunteer opportunities are also posted on our website and social
media platforms.
106

References Cited or Utilized in Plan Development:
Michael A. Mallin, Matthew R. McIver,Nicholas D. Iraola, and Amy E. Grogan.
ENVIRONMENTAL QUALITY OF WILMINGTON AND NEW HANOVER COUNTY
WATERSHEDS: The City of Wilmington Watersheds Project. Water quality monitoring conducted by
UNCW with reports dating back to 1998. https://uncw.edu/cms/aelab/research.html
Mallin.M. Wading in Waste. Scientific American. June 2006.
hops://uncw.edu/cros/aelab/reports%20and%20publications/2006/2006,sci%20amer,wading%20in%20waste.pdf
hops://www.researchgate.net/publication/253372408Effect of Human Development_on Bacterial_Water Quality_in_Coastal_Watersheds
"South Carolina Residents Awareness of and Attitudes Toward Stormwater Pollution". Conducted for
Clemson Extension's Carolina Clear Program by Responsive Management 2019.
Environmental Protection Agency. "EnviroAtlas 2021". https://enviroatlas.epa.gov/enviroatlas/interactivemap/
Bartlett, Chrystal. Stormwater Knowledge,Attitude, and Behaviors: a 2005 Survey of North Carolina
Residents.North Carolina Department of Environment and Natural Resources. 2005.
Cochran,D. "Re: Registered Vehicles." E-mail to [e-mail]. Received
from [e-mail] on 02 Apr. 2007.
"Center for Disease Control and Prevention: Respiratory and Enteric Viruses Branch." 3 Aug. 2006. Center
for Disease Control and Prevention. <http://www.cdc.gov/ncidod/dvrd/revb/gastro/faq.htm>.
"Disease Listing,Escherichia Coli 0157:H7, Gen Info." CDC Bacterial,Mycotic Diseases. 6 Dec. 2006.
Center for Disease Control and Prevention.
<http://www.cdc.gov/ncidod/dbmd/diseaseinfo/escherichiacoli_g.htm>.
"Disease Listing, Salmonellosis, General Information." CDC Bacterial,Mycotic Diseases.4 Nov. 2006.
Center for Disease Control and Prevention.
<http://www.cdc.gov/ncidod/dbmd/diseaseinfo/salmonellosisg.htm>.
"Division of Parasitic Diseases -Toxocariasis Fact Sheet." 20 Mar.2002. Center for Disease Control and
Prevention. 5 Sept. 2007<http://www.cdc.gov/Ncidod/dpd/parasites/toxocara/factsht toxocara.htm>.
Environmental Protection Agency. Getting In Step Guide:A Guide for Conducting Watershed Outreach
Campaigns. Office of Water: Nonpoint Source Control Branch. 3rd edition. Washington,D.C. 2010.
Keep It in Your Bed...Secure Your Load. Raleigh,NC:North Carolina Department of Transportation, 2007
"Litter Data." E-mail to Benjamin D. Andrea. Received from [e-mail] on 12 Feb.
2007.
"Toolbox-Audience Data." www.ncstormwater.org. 21 Nov. 2001.North Carolina Department of
Environment and Natural Resources. <http://www.ncstormwater.org/pages/toolkitaudiencedata.html>.
"Toxoplasmosis: Fact Sheet." CDC Parasitic Diseases. 23 Sept. 2004. Center for Disease Control and
Prevention. 5 Sept. 2007
<http://www.cdc.gov/NCIDOD/dpd/parasites/toxoplasmosis/factsht_toxoplasmosis.htm>.
"VLAA-Facts about Butt Litter." www.litter.vic.gov.au. 13 Apr. 2007. Victorian Litter Action Alliance.
<http://www.litter.vic.gov.au/www/html/2312-facts-about-butt-litter.asp>.
Wisconsin University and Wisconsin Department of Natural Resources.
107

APPENDIX C: PUBLIC INVOLVEMENT AND PARTICIPATION
Included in this section:
• BMP Reporting Table
• Cumulative Year End Reports for Contractual/Cooperative Agreements with:
- New Hanover Soil&Water Conservation District
- Cape Fear River Watch
DATE OF METHOD OF
EVENT/ EVENT/ACTIVITY AUDIENCE DELIVERED BY DELIVERY/ ATTENDANCE/
ACTIVITY (AGENCY) MESSAGE PARTICIPATION
BMP a. Volunteer community involvement program
Contract Agreements for Public Involvement and Participation
The City of Wilmington contracts annually with Cape Fear River Watch(CFRW)and New Hanover Soil&Water Conservation
District(NHSWCD)to implement additional public involvement and participation activities,as well as education and outreach
activities.Both organizations sign a yearly contract with the City of Wilmington that includes specific deliverables that enable the
City to meet many of its federal NPDES permit requirements.A year end summary report for each agency's specific contract
deliverables is included in the Appendix.Below is a summary of each agency's annual service deliverables.
CFRW-Supports NPDES permit activities including:8th grade classroom presentations,educational programs for Wilmington
residents,participating in community events,volunteer storm drain marking,volunteer watershed cleanups and coordination,
volunteer creekwatchers monitoring program, Kerr Ave.education,support for NPDES public meetings and education efforts,and
quarterly reporting/invoicing.
NHSWCD-Supports NPDES permit activities such as:8th grade classroom presentations,fecal coliform/pet waste education,
participation in local outreach events,environmental school field days,educational website,volunteer storm drain marking, monthly
rain barrel sale,HOWBMP SCM Installation Program,support for NPDES public meetings and education efforts,and quarterly
reporting/invoicing.
Volunteer Watershed/Creek Litter Clean-ups
Ongoing Watershed cleanups Volunteers CFRW volunteers 10 watershed 16 total cleanups
including the Annual cleanups were held. including annual
Big Sweep event International
Areas cleaned Coastal Cleanup
included Bradley event.
Creek,Greenfield
Lake,Smith Creek, 434 volunteers
Cape Fear River, contributed a
Burnt Mill Creek, total of 848
Randall Pond, Etc. volunteer hours
Collected:
-7221 Ibs.of
trash
-2774 lbs of
recycling
108

Volunteer Storm Drain Marking
Ongoing Volunteer program to City residents, Contract agencies: Stormwater CFRW:
campaign install storm drain businesses, CFRW awareness activity. 15 storm drains
awareness markers landscapers NHSWCD Volunteers place marked,utilizing
and educational and their volunteers educational markers 12 volunteers
doorhangers on storm drains and and placing 50
throughout the City distribute educational
educational doorhangers in
doorhangers to the Smith&
residents in Burnt Mille
neighborhoods Creek
where markers are Watersheds
installed (Corbett&
Center Streets).
NHSWCD:
15 storm drains
marked,utilizing
6 volunteers and
placing 29
educational
doorhangers in
the Barnards
Creek
Watershed(East
&West Scots
Place,Mayfield
Ct, Hearthside
Drive)
Volunteer CreekWatchers Observation Monitoring
Every other Volunteer monitoring of CFRW volunteers CFRW and Volunteers conduct 12 Bi-Monthly
month-two creek segments that are trained to do volunteers bi-monthly volunteer
creek location drain to Cape Fear observations. observations of area observation
reports River or Intracoastal City staff receive creeks and provide a reports of creek
Waterway these reports and rotating monitoring and tributary
the Compliance report and photos to conditions,
Officers follow-up Stormwater vegetation and
on any issues Services. wildlife present,
noted. litter quantity,
Water quality issues and suggestions
or illicit discharges for remediation
are reported
immediately to the
Stormwater
Compliance Officer
Monthly Public Rain Barrel Sale
Monthly Monthly rain barrel sale General public Stormwater Services Stormwater runoff 134 total rain
to the general public. NHSWCD reduction,watershed barrel sales this
Held the 3 times a RainBarrelUSA and water fiscal year
month at New Hanover conservation
County govt locations education to rain
barrel sale
attendees.
109

Community Events/Educational Programs for the Public
Fall 2023& 8th Grade Live All 8th Grade Stormwater Services Live,interactive 66 classroom
Spring 2024 Classroom Science Classes CFRW presentations presentations
semesters Enviroscape in New Hanover NHSWCD focused on total.
Presentations County Schools watersheds,water
quality, nonpoint 31 Fall
source pollution and presentations
solutions
35 Spring
Every classroom presentations
teacher receives
Wilmington
Watershed Map, NC
River Basins Map,3
Water Systems
Poster and website
resources.
9/23/2023 LakeFest at Greenfield General public Stormwater Services Stormwater 450 Attendees
Lake education info
including
cyanobacteria-
focused display
2/7/2024 Cape Fear Academy 1st Grade Classes Stormwater Services 2 live classroom 40 students
presentation about
marine debris and
litter in the
environment
2/8/2024 GLOW Academy 8th Grade Stormwater Services 2 live classroom 70 students
Science Classes presentation about
marine debris and
litter in the
environment.
Classroom teacher
received Wilmington
Watershed Map, NC
River Basins Map,3
Water Systems
Poster and website
resources. Students
received stormwater
coloring books.
4/20/2024 Lower Cape Fear Earth Virtual festival Stormwater Services Information about 5000 attendees
Day Celebration-in- attendees, (SWS is an annual stormwater pollution
person event general public sponsor of the and solutions,
Lower Cape Fear interaction with
Earth Day Festival) attendees,Raffle for
stormwater swag
bag.
Ongoing Pet Waste Tidy Bag Pet owners Stormwater Services Part of the pet waste 614 tidy bag pet
Pet Dispensers& signage program. waste
Educational Signage& Tidy pet roll bags are dispensers
Flags distributed via pet distributed to
waste signage to pet community
owners in city parks
to encourage pick up
and proper disposal
110

Citizen Contacts
Ongoing/ Stormwater office via Citizens/ Stormwater Services Responses to 8 contacts.
regularly phone,email or walk-in Businesses requests for Information
information, provided
literature,etc. regarding
specific nature of
contact
BMP b. Mechanism for Public involvement
Public Notices,Public Meetings&Community Input
7/12/2024 Targeted Doorhanger Residents and Stormwater Services Project info 40 doorhangers
notice businesses doorhanger
affected by the distributed to local
Pirate Cove residents in advance
drainage project of project work
7/12/2024 Targeted Doorhanger Residents and Stormwater Services Project info 100 doorhangers
notice businesses ECC doorhanger
affected by the distributed to local
College Acres residents in advance
Drive drainage of project work
project
8/23/2023 Public Meeting Residents and Stormwater Services Direct public meeting 14 attendees
businesses City Stormwater with citizens to
affected by the Engineering gather input on
Wisteria project and
Clearbrook comments/concerns
drainage project
8/24/2023 Public Comment Forms Residents and Stormwater Services Public comment 6 public
businesses City Stormwater forms submitted after comment forms
affected by the Engineering public meeting received
Wisteria
Clearbrook
drainage project
2023-2024 One on One Property Residents and City Stormwater Easement meetings 12 meetings
Owner Meetings businesses Engineer with citizens
affected by the
Wisteria
Clearbrook
drainage project
2023-2024 One on One Property Residents and City Stormwater Easement meetings 2
Owner Meetings businesses Engineer with citizens
affected by the
Pirate Cove
drainage project
BMP c. Maintain Hotline/Help Line
The Stormwater Pollution Prevention Hotline was established per NPDES permit requirements in January 2010 to field calls from
the citizens,businesses,and city employees regarding illicit discharges and other reports of stormwater pollution.The hotline phone
#is 910-341-1020 and the web reporting address is www.wilmingtonnc.gov/reportstormwaterpollution.Hotline/web reports are
routed to the Code Enforcement/Stormwater Compliance Officers who track,investigate,and respond to all hotline reports.Officers
routinely educate offenders in addition to issuing necessary fines/violations. Information regarding hotline reports is included in the
Enforcement Appendix section.
111

Ongoing Stormwater Hotline General public Stormwater Services Hotline poster, 29 calls were
advertised using Code Enforcement website,GTV-8 and placed to the
various outreach promo items (pens, City's
methods:truck magnets,sticky Stormwater
magnets,signs, notes)are used to hotline,24 online
billboards, raise awareness of webform reports
presentations,etc. the Stormwater were received.
Hotline
The nature of the
hotline reports
are found in the
Enforcement
section of the
Appendix.
112

Cumulative Year End Contract Agency Reports
141 Cape Fear
River Watch FY All
CAPE FEAR RIVER WATCH
617 Surry Street
Wilmington,NC 28401
[phone]
www.capefearriverwatch.org
Quarterly Progress Report#4: April 1 —June 30, 2024
Cape Fear River Watch, Inc. (CFRW),under contract with the City of Wilmington will provide
the following services for a 5-year term consistent with the City's federal NPDES stormwater
permit. Funding will align with the city's fiscal year of July 1 through June 30 for the agreed
amount of$22,498 annually.
These contracted services are expected to be fulfilled and implemented as equitably as possible
throughout the fiscal year within the city limits, to assist the City in meeting requirements of its
permit.
Public Education/Outreach Total Allocated Cost: $8,765 Conduct
Enviroscape Presentations for at least 1/3 of 8th grade science classes in New Hanover
County Schools each semester for the entire school year. The Enviroscape education
presentation program is an integral component of the 8th grade science curriculum in New
Hanover County Schools. Presentations will be done in coordination with other contracted or
cooperating agencies and will focus on the specific NC Essential Standard and Objectives for the
Hydrosphere/Hydrology unit. Enviroscape instructors will be trained, certified, and follow all
applicable Enviroscape presentation policies and procedures as set forth by the City of
Wilmington. Instructor training will typically be held annually in the fall prior to the start of the
new school year; new instructors are required to attend in order to present to 8th grade in NHC
Schools. A maximum of 3 trained Enviroscape instructors from each agency (which includes the
Enviroscape supervisor) are permitted to deliver presentations in 8th grade. Enviroscape
supervisors are responsible for ensuring that their agency's instructors are fully trained, certified,
and observed accordingly and kept up to date on the script,photo aids, maps,props and other
pertinent Enviroscape presentation program information. Contracted Enviroscape supervisors will
deliver a minimum of two presentations each semester(2 in the fall semester, 2 in the spring
semester). Additional presentations given in other settings should not conflict or duplicate the
integrated 8th grade NHCS Enviroscape presentations in any fashion including in other grades; a
summary should be provided in each quarterly report for any additional presentations given. Other
efforts may include assisting with curriculum development, scheduling presentations, teacher
relations, and training and observing instructors, at the direction of the city. ($2420)
July 1 —September 30, 2023
Marissa Blackburn& Seanna Jobe both attended Enviroscape Instructor Training on 8/29/23 from
1-5pm.
113

October 1 —December 31, 2023
8th Grade Enviroscape Presentations
Date School Name/Teacher Name Grade #of presentations #of students
10/12/23 International School at Gregory/Debbie 8 1 20
Seidl
11/2/23 Roland-Grise Middle/Kate Supak 8 2 50
11/28/23 Trask Middle/Shelby Cook 8 4 100
12/8/23 Myrtle Grove Middle/Joseph Neal 8 2 _ 50
12/12/23 Williston Middle/Garrett Holbrook 8 3 75
Other Enviroscape Presentations
Date School/Group/Event Grade #of presentations #of attendees
10/26/23 Peace Rose Montessori 4-8 1 (30 minutes) 21
Marissa Blackburn& Seanna Jobe also both attended Enviroscape Scheduling Meetings on
10/3/23 from 11:00— 11:45 am and on 12/14/23 from 2:30—3:00 pm.
January 1 —March 31, 2024
8th Grade Enviroscape Presentations
Date School Name/Teacher Name Grade _ #of presentations #of students
1/17/24 Murray Middle/Elizabeth Crace 8th 2 50
1/23/24 Noble Middle/Katie Eudy 8th 2 50
1/25/24 Murray Middle/Christopher Courie 8th 2 50
1/31/24 Holly Shelter/Jessica Smith 8th 2 50
2/1/24 Holly Shelter/Brad Tayloe 8th 2 50
Other Enviroscape Presentations
Date School/Group/Event Grade #of presentations #of attendees
April 1 —June 30, 2024
8th Grade Enviroscape Presentations
Date School Name/Teacher Name Grade #of presentations #of students
Other Enviroscape Presentations
Date School/Group/Event Grade #of presentations #of attendees
5/30/24 Winter Park Elementary Field Day 3rd 6(20 mins each) 47
Marissa Blackburn attended a '24-'25 Enviroscape Planning Mtg on 5/13/24 to discuss
incorporation of New 8th Grade Science Standards into the Enviroscape presentation. Following
the meeting, Marissa completed several action items for program modification.
Provide educational programs, talks, field trips, trainings, and eco-tours for City of
Wilmington residents,businesses, community/civic groups, camps, youth, and educators that
focus on the following topics related to stormwater runoff including stormwater, water quality,
surface water protection, stormwater pollution and solutions, green infrastructure (ie. Low Impact
Development(LID), Best Management Practices (BMPs)/ Stormwater Control Measures
(SCMs)), wildlife impacts, and stewardship of our local waterways and water resources.
Educational programs could include First Saturday Seminars, teacher workshops, after-school
programming, summer camps, educational field trips, and other scheduled talks in the community
114

that cover the above-mentioned topics. Educational programs also include eco-tours and birding
tours at Greenfield Lake. Wildlife feeding education can be incorporated into these established
educational activities, as well as provided by the boathouse staff for lake patrons.
Efforts will be made by CFRW to inform the local media about educational programs.
Outreach and education activities for the Kerr Avenue Wetland can include activities such as
outreach/education for business owners/operators and property owners that drain into the KA
Wetland and group cleanups (independent of the 10 cleanups service). ($250 is allocated for Kerr
Avenue education under this service). ($3795)
July 1 — September 30, 2023
First Saturday Seminars
Date Topic Speaker Attendance
Other Presentations by CFRW Staff
Date Group Served/Audience Topic/Speaker Attendance
7/19/23 MLK Summer Camp Program/ Healthy Habitats&Aquatic Ecosystems/Kristen 24
3rd-8th Graders&Teachers Rhodes
8/2/23 MLK Summer Camp Program/ Recycling&Water Conservation/Marissa 20
3rd-8th Graders&Teachers Blackburn
8/9/23 MLK Summer Camp Program/ Native NHC Plants&Animals/Marissa 20
3rd-8th Graders&Teachers Blackburn
8/11/23 Children's Museum of Wilmington Water Chemistry&Properties/Marissa 15
/Young Children&Caretakers Blackburn
9/14/23 Winter Park Presbyterian Church/ NHC Water Quality&Bacteria;CFRW Programs 23
Older Adults /Rob Clark
WECT TV&Print LakeFest&Environmental Stewardship/Marissa WECT reach
Blackburn of 10,000 daily
https://www.wect.com/2023/08/21/community- TV viewers&
9/24/23 invited-celebrate-first-day-fall-lakefest/and 2.9 million
https://www.wect.com/2023/09/24/nonprofits- monthly online
holds-event-educate-families-about-local- readers
environment/
Greenfield Lake Eco-Tours&Paddle Tours on Creeks
Date Group Served/Audience Type of Tour/Topic/Location/Speaker Attendance
7/6/23 Sea Turtle Camp/9th—12th graders GFL Tour&Lab Work/Watersheds,Water 15
Quality,Bacteria/GFL and CFRW Office/
Marissa Blackburn
7/7/23 Sea Turtle Camp/9th—12th graders GFL Tour&Lab Work/Watersheds,Water 15
Quality,Bacteria/GFL and CFRW Office/
Marissa Blackburn
7/10/23 CFRW Summer Campers/3rd-8th Walking Ecotour/Watersheds,Stormwater, 16
graders Water Quality/Greenfield Lake/Marissa
Blackburn
7/11/23 CFRW Summer Campers/3rd-8th Paddleboat Tour/Watersheds,Stormwater,Water 16
graders Quality/Greenfield Lake/Marissa Blackburn,
Kristen Rhodes
7/18/23 Community Boys&Girls Clubs/ Walking Ecotour&Paddle Boats/Watersheds, 40
3rd-6th graders Stormwater,Water Quality/Greenfield Lake/
Kristen Rhodes
7/20/23 General Public—Adult&Retirees Walking Ecotour/Watersheds,Stormwater, 8
Water Quality/Greenfield Lake/Kristen Rhodes
7/21/23 NC Aquarium at Fort Fisher Walking Ecotour/Watersheds,Stormwater, 15
Summer Camp/7th-9th graders Water Quality/Greenfield Lake/Kristen Rhodes
115

7/24/23 CFRW Summer Campers/3rd-8th Walking Ecotour/Watersheds,Stormwater, 16
graders Water Quality/Greenfield Lake/Marissa
Blackburn
7/25/23 CFRW Summer Campers/3`d-8th Paddleboat Tour/Watersheds,Stormwater,Water 16
graders Quality/Greenfield Lake/Marissa Blackburn,
Kristen Rhodes
8/4/23 NC Aquarium at Fort Fisher Walking Ecotour/Watersheds,Stormwater, 15
Summer Camp/7t"-9th graders Water Quality/Greenfield Lake/Marissa
Blackburn
9/24/23 General Public—Mixed Age Walking Ecotour/Watersheds,Stormwater, 10
11:30am Water Quality/Greenfield Lake/Ayla Busch
9/24/23 General Public—Mixed Age Walking Ecotour/Watersheds,Stormwater, 10
12:30pm Water Quality/Greenfield Lake/Ayla Busch
October 1 —December 31, 2023
First Saturday Seminars
Date Topic Speaker Attendance
10/7/23 History&Science of Oysters Dr.Beth Darrow,Chief Scientist at Bald Head 30
Island Conservancy
11/4/23 Marine Mammals in the Cape Fear Dr.Michael Tift,Assistant Professor at UNCW 20
Estuary
12/2/23 CFPUA,Water Treatment,& Ken Waldroup,Executive Director of Cape Fear 30
PFAS Public Utility Authority
Other Presentations by CFRW Staff I
Date Group Served/Audience Topic/Speaker Attendance
10/18/23 Osher Lifelong Learning Institute PFAS in the Cape Fear River Basin/Dana 100
Women on Wednesdays Speaker Sargent
Series/General Public—Adults
(Women)
10/26/23 Osher Lifelong Learning Institute PFAS in the Cape Fear River Basin/Dana 75
Sea&Coffee Speaker Series/ Sargent
General Public-Adults
10/29/23 Sokoto House/General Public- PFAS in the Cape Fear River Basin/Dana 40
Adults Sargent
11/2/23 Carolina Bay Residents/General Water Quality Issues in the Cape Fear River Basin 75
Public—Retired Adults /Kemp Burdette
11/4/23 Port City Daily News Article— Litter Mitigation&Water Quality/Rob Clark Port City Daily
Print&Online/General Public- https://portcitydaily.com/latest- reach of
Adults news/2023/11/04/50-tons-of-trash-collected-as- 150,000
unintended-environmental-impact-of- readers per
homelessness/ month
CFRW Members&General Public CFRW Annual Membership Meeting;CFRW 35
11/5/23 —Adults Yearly Accomplishments&Updates on Water-
Related Issues/Kemp Burdette
Event Attendees at"Priority Issues Presentation&Panelist Speaker:PFAS in the 78
11/6/23 in Coastal North Carolina:A Cape Fear River Basin/Dana Sargent
Forum by The Coastal Society"
(UNCW)/General Public-Adults
Cape Fear Academy/9th-12th Water Quality,Bacteria,&Lab Work at Dram 15
11/7/23 Grade Tree Park&CFRW/Rob Clark
11/16/23 UNCW Rotary Club/College Water Quality&Stewardship in the Cape Fear 6
Students River Basin/Rob Clark
12/5/23 Young Scientists Academy/3 rd- Water Sample Processing for Bacteria in CFRW 12
10th Grade Lab/Rob Clark,Hannah Nystrom,&Ayla Busch
12/6/23 Young Scientists Academy/8th— Water Sample Reading for Bacteria in CFRW Lab 4
10th Grade /Marissa Blackburn
12/8/23 Young Scientists Academy/5 th— Water Quality Data Analysis/Marissa Blackburn, 5
10th Grade Ayla Busch,&Hannah Nystrom
Greenfield Lake Eco-Tours&Paddle Tours on Creeks
Date Group Served/Audience Type of Tour/Topic/Location/Speaker Attendance
116

10/19/23 Wilmington Homeschool Group/ Field Trips:Walking Tour,Paddleboats,and 20
4-14 year old Game/Animal Adaptations&Water Quality/
Greenfield Lake/Marissa Blackburn&Ayla
Busch
10/24/23 General Public—Adults Walking Ecotour/Watersheds,Stormwater, 2
Water Quality/Greenfield Lake/Ayla Busch
10/25/23 Murray Middle School STEM Club Field Trips:Walking Tour,Macroinvertebrates, 32
/6th-8th Grade&Teachers and Game/Animal Adaptations&Water Quality
/Greenfield Lake/Marissa Blackburn&Ayla
Busch
10/30/23 St.Mark Catholic School/4th Field Trip:Walking Tour,Paddleboats,and Game 55
Grade,Teachers,&Chaperones /Watersheds&Water Quality/Greenfield Lake/
Marissa Blackburn,Ayla Busch,&Hannah
Nystrom
11/1/23 General Public—Adults& Walking Ecotour/Watersheds,Stormwater, 6
Children Water Quality/Burnt Mill Creek/Marissa
Blackburn
11/14/23 Young Scientists Academy/3rd— Paddleboat Tour/Watersheds,Stormwater,Water 12
10th Grade Quality/Greenfield Lake/Marissa Blackburn,
Ayla Busch,&Hannah Nystrom _
11/16/23 General Public—Adults Walking Ecotour/Watersheds,Stormwater, 3
Water Quality/Greenfield Lake/Ayla Busch
11/28/23 Young Scientists Academy/3r1— Walking Ecotour/Watersheds,Stormwater, 15
10th Grade Water Quality/Burnt Mill Creek/Marissa
Blackburn,Ayla Busch,&Hannah Nystrom
11/30/23 General Public—Adults Walking Ecotour/Watersheds,Stormwater, 6
Water Quality/Burnt Mill Creek/Ayla Busch&
Hannah Nystrom
12/1/23 Young Scientists Academy/5th— Paddleboat Tour/Watersheds,Stormwater,Water 10
10th Grade Quality/Greenfield Lake/Marissa Blackburn,
Ayla Busch,&Hannah Nystrom
12/6/23 D.C.Virgo Preparatory Academy/ Field Trips:Walking Tour,Paddleboats,and 19
4th Grade&Teachers Game/Animal Adaptations&Water Quality/
Greenfield Lake/Marissa Blackburn,Ayla
Busch,&Hannah Nystrom
12/7/23 D.C.Virgo Preparatory Academy/ Field Trips:Walking Tour,Paddleboats,and 20
5th Grade&Teachers Game/Food Webs,Water Pollution,&Water
Quality/Greenfield Lake/Marissa Blackburn,
Ayla Busch,&Hannah Nystrom
12/11/23 International School at Gregory/ Field Trip:Walking Tour,Macroinvertebrates, 43
8th Grade,Teachers,&Chaperones and Bacteria Data Analysis/Watersheds&Water
Quality/Greenfield Lake/Marissa Blackburn,
Ayla Busch,&Hannah Nystrom
12/14/23 General Public—Adults Walking Ecotour/Watersheds,Stormwater, 20
Water Quality/Burnt Mill Creek/Ayla Busch
12/16/23 General Public—Families Walking Eco&Birding Tour/Watersheds, 11
Birds/Animals,Water Quality/Greenfield Lake/
Ayla Busch
January 1 —March 31, 2024
First Saturday Seminars
Date Topic Speaker Attendance
1/6/24 NC Coastal Reserve&National Elizabeth Pinnix,Southern Sites Manager and 40
Estuarine Research Reserve Byron Toothman,Research Biologist at the NC
System-Wide Environmental Coastal Reserve and National Estuarine Research
Monitoring Program Reserve
2/3/24 Birds in the Cape Fear Region& Lindsay Addison,Coastal Biologist at NC 55
Environmental Impacts Audubon
3/2/24 Fire in the Green Swamp, Roger Shew,Senior Lecturer at UNCW 61
Development in the Area,
Pervious/Impervious Surfaces,
Water Quality Impacts
117

Other Presentations by CFRW Staff
Date Group Served/Audience Topic/Speaker Attendance _
1/13/24 WWAY News Article/General Wilmington organizations join forces to keep WWAY reach
Public-Adults Cape Fear waters clean/Rob Clark of 250,000
https://www.wwaytv3.com/wilmington- total readers
organizations-join-forces-to-keep-cape-fear- per month
waters-clean/
2/6/24 Women's Impact Network Panelist:Water Quality Issues in New Hanover 100
County/Kemp Burdette
3/6/24 WWAY News Article/General Cape Fear River Watch using`Litter Gitter'to WWAY reach
Public-Adults clean up area waterways/Rob Clark of 250,000
https://www.wwaytv3.com/cape-fear-river-watch- total readers
using-litter-gitter-to-clean-up-area-waterways/ per month _
3/8/24 Star News Article/General Public Cape Fear Creek Week to educate Wilmington Unknown
-Adults residents on protecting water resources/Hannah
Nystrom
www.starnewsonline.com/story/lifestyle/home-
garden/2024/03/08/cape-fear-creek-week-will-be-
held-march-18-23-in-wilmington-
nc/72674901007/
3/19/24 UNCW EVS Class/ Local Water Quality and Confined Animal 30
Undergraduates Feeding Operations/Kemp Burdette
3/21/24 WIRE Afterschool Program/3rd- Watersheds&River Basins/Hannah Nystrom 9
8th
3/22/24 Harbor United Methodist Church Water Resources&Conservation/Marissa 15
Afterschool Program/1st-5th Blackburn
Graders
3/23/24 Kerr Avenue Businesses; Kerr Avenue Wetland Outreach&Cleanup: 8 volunteers;
4H Members&Families Watersheds&Water Quality/Hannah Nystrom 45 brochures
distributed;
25 lbs.trash
collected
3/26/24 UNCW EVS Class/ Local Water Quality and CFRW Programs/Rob 30
Undergraduates Clark
Greenfield Lake Eco-Tours&Paddle Tours on Creeks
Date Group Served/Audience Type of Tour/Topic/Location/Speaker Attendance
1/5/24 General Public-Adults Walking Eco&Birding Tour/Watersheds, 20
Stormwater,Water Quality/Burnt Mill Creek/
Hannah Nystrom
2/27/24 Wilmington School of the Arts/ Field Trips:Walking Tour,Paddleboats,and 18
4th Graders&Teachers Game/Water Quality&Stewardship/Greenfield
Lake/Marissa Blackburn&Hannah Nystrom
2/29/24 Classical Charter Schools/1st Field Trips:Walking Tour,Paddleboats,and 30
Graders,Teachers,&Chaperones Game/Animals&Water Quality/Greenfield
Lake/Marissa Blackburn&Hannah Nystrom
3/15/24 UNCW Public Health College Walking Ecotour/Watersheds,Stormwater, 31
Students&Professor Water Quality/Burnt Mill Creek/Rob Clark&
Hannah Nystrom
3/21/24 Williston Middle School/6th-8th Walking Ecotour/Watersheds,Stormwater, 65
Grade AIG Students&Teachers; Water Quality/Burnt Mill Creek/Marissa
plus 3 Rotary Club Members Blackburn&Hannah Nystrom
3/22/24 General Public-Adults Walking Ecotour/Watersheds,Stormwater, 9
Water Quality/Burnt Mill Creek/Hannah
Nystrom
3/26/24 Anderson Elementary School/4th Field Trips:Walking Tour,Paddleboats,and 72
Graders,Teachers,and Chaperones Game/Animals&Water Quality/Greenfield
Lake/Marissa Blackburn,Hannah Nystrom,&
Seanna Jobe
118

3/27/24 Anderson Elementary School/4th Field Trips:Walking Tour,Paddleboats,and 70
Graders,Teachers,and Chaperones Game/Animals&Water Quality/Greenfield
Lake/Marissa Blackburn,Hannah Nystrom,&
Seanna Jobe
April 1 —June 30, 2024
First Saturday Seminars
Date Topic Speaker Attendance
4/6/24 CFRW Water Quality Programs Rob Clark,Water Quality Programs Manager at 26
Update Cape Fear River Watch
5/4/24 Greenfield Lake Park Master Plan Amy Beatty,Director of Parks and Recreation for 40
Overview the City of Wilmington
6/1/24 Ghost Forests of Smith Creek: Dr.Monica Rother,Associate Professor at UNCW 48
Insights from Tree Rings and
Sediment Cores
Other Presentations by CFRW Staff
_ Date Group Served/Audience Topic/Speaker Attendance
4/9/24 Cape Fear Audubon Burnt Mill Creek Watershed—Issues& 10
Restoration Work/Hannah Nystrom
4/19/24 Friends School Earth Day Festival Water Conservation&Resource Stewardship/ 108
/K-8th Graders Marissa Blackburn _
5/6/24 Coastal Christian High School/7th CFRW and Local Water Quality Issues/Marissa 45
—8th Graders Blackburn _
WECT TV&Online/General Greenfield Lake Boathouse closed after hundreds WECT reach
Public-Adults of dead fish turn up in lake/Rob Clark of 10,000 daily
5/13/24 https://www.wect.com/video/2024/05/14/greenfiel TV viewers&
d-lake-boathouse-closed-after-hundreds-dead- 2.9 million
fish-tum-up-lake/ monthly online
readers
5/13/24 WWAY News Article/General Testing underway to determine cause of fish kill WWAY reach
Public-Adults at Greenfield Lake/Rob Clark of 250,000
https://www.wwaytv3.com/testing-underway-to- total readers
determine-cause-of-fish-kill-at-greenfield-lake/ per month
5/21/24 UNCW Class/Graduate Students Water Quality in the Cape Fear River/Kemp 20
Burdette
5/23/24 Eaton Elementary Earth Day Water Conservation&Resource Stewardship/ 135
Presentations/K-2"d Graders Marissa Blackburn,Hannah Nystrom,&Sarah
Corley
6/10/24 UNCW MarineQuest Water Quality&Litter at Rankin St.Garbage 16
Gobbler/Rob Clark
6/25/24 Port City Daily News Article— Greenfield Lake fish kill reveals higher Port City Daily
Print&Online/General Public- contaminant levels,researchers tracing source/ reach of
Adults Rob Clark/https://portcitydaily.com/latest- 150,000
news/2024/06/25/greenfield-lake-fish-kill-reveals- readers per
higher-contaminant-levels-researchers-tracing- month
source/
6/25/24 UNCW MarineQuest Water Quality&Litter at Rankin St.Garbage 16
Gobbler/Rob Clark
6/25/24& CFRW Summer Campers/3`d-8th E.Coli,Bacteria,&Water Quality—Sample 8
6/26/24 Graders Collection,Lab Processing,&Data Measurement
/Marissa Blackburn
6/26/24 WECT TV&Online/General Fecal coliform found in Greenfield Lake/Rob WECT reach
Public-Adults Clark of 10,000 daily
https://www.wect.com/2024/06/27/fecal-coliform- TV viewers&
found-greenfield-lake/ 2.9 million
monthly online
readers
Greenfield Lake Eco-Tours&Paddle Tours on Creeks
Date Group Served/Audience Type of Tour/Topic/Location/Speaker Attendance
119

4/12/24 New Horizons Elementary School/ Field Trip:Walking Tour,Paddleboats,and Game 169
K-5th Graders,Teachers,and /Water Quality&Stewardship/Greenfield Lake/
Chaperones Marissa Blackburn,Hannah Nystrom,&Rob
Clark
4/19/24 General Public-Adults Walking Ecotour/Watersheds,Stormwater, 5
Water Quality/Burnt Mill Creek/Hannah
Nystrom
5/2/24 Wilmington Homeschool Group/ Field Trip:Walking Tour,Paddleboats,and Game 12
4th-8th Graders&Parents /Water Quality&Stewardship/Greenfield Lake/
Marissa Blackburn
5/9/24 St.Mark's Catholic School/7th— Field Trip:Walking Tour,Paddleboats,and Game 77
8th Graders,Teachers,and Parents /Water Quality&Stewardship/Greenfield Lake/
Marissa Blackburn&Hannah Nystrom
5/15/24 Cape Fear Center for Inquiry/4th Field Trip:Walking Tour,Paddleboats,and Game 64
Graders,Teachers,and Chaperones /Animal Adaptations&Water Quality/
Greenfield Lake/Marissa Blackburn&Hannah
Nystrom
5/17/24 Friends School of Wilmington/2nd Field Trip:Walking Tour,Paddleboats,and Game 15
Graders&Teachers /Life Cycles,Migration,and Stewardship/
Greenfield Lake/Marissa Blackburn&Hannah
Nystrom
5/21/24 The Shoals Center Homeschool/ Field Trip:Paddleboat Tour&Game/Animals& 11
K-5th Graders&Chaperones Water Quality/Greenfield Lake/Marissa
Blackburn
5/25/24 General Public-Adults Walking Ecotour/Watersheds,Stormwater, 14
Water Quality/Burnt Mill Creek/Hannah
Nystrom
5/28/24 4H/Homeschool Group/3td-5th Field Trip:Walking Tour,Paddleboats,and Game 21
Graders and Chaperons /Water Quality&Stewardship/Greenfield Lake/
Marissa Blackburn&Hannah Nystrom
6/11/24 CFRW Summer Campers/3r1-8th Paddleboat Tour/Watersheds,Stormwater,Water 12
graders Quality/Greenfield Lake/Marissa Blackburn
6/25/24 CFRW Summer Campers/3rd-8th Paddleboat Tour/Watersheds,Stormwater,Water 8
graders Quality/Greenfield Lake/Marissa Blackburn
Facilitate/participate in at least 7 community events in the city. Event participation should
focus on education about topics related to stormwater runoff including stormwater, water quality,
surface water protection, stormwater pollution and solutions, green infrastructure (ie. Low Impact
Development(LID), Best Management Practices (BMPs)/ Stormwater Control Measures
(SCMs)), wildlife impacts, stewardship of our local waterways and water resources, and/or hands-
on activities about these topics at events. ($2550)
July 1 - September 30, 2023
Community Outreach Events
Date Event/Location Topic(s)and/or Method of Delivery #and Name of Education #of
Activity Covered Materials Distributed/ attendees
#and Name of Promo Items
Distributed
(please use bullets for any lists)
9/16/23 NC Native Plant Water Quality, Tabling - 10 LakeFest Flyers 75
Festival/NHC Surface Water - 10 PFAS pamphlets
Arboretum Protection, - 10 CFRW Education Program
Native Plants flyers
9/24/23 LakeFest/ Water Quality, Tabling/Games/Activities -20 NBC Watershed Maps 450
Greenfield Lake Stormwater -20 CFRW Info flyers
Pollution,
Wildlife
Impacts,Water
Stewardship
120

October 1 —December 31, 2023
Community Outreach Events
Date Event/Location Topic(s)and/or Method of Delivery #and Name of Education #of
Activity Covered Materials Distributed/ attendees
#and Name of Promo Items
Distributed
(please use bullets for any
lists)
10/21/23 FlowILM/ Bacteria,Pet Tabling - 15 CFRW Info flyers 88
Cameron Art Waste,Water - 10 CFRW Education
Museum Quality Program flyers
-6 COW Pet Waste Brochures
-5 Plant Trees COW Koozies
10/28/23 Fire in the Pines/ Water Pollution, Tabling - 14 CFRW Info flyers 245
Halyburton Park Water Quality, - 15 CFRW Education
Fish Program promo flyers
Consumption - 10 COW Stormwater
Brochures
- 12 Plant Trees COW Koozies
April 1 —June 30, 2024
Community Outreach Events
Date Event/Location Topic(s)and/or Method of Delivery #and Name of Education #of
Activity Covered Materials Distributed/ attendees
#and Name of Promo Items
Distributed
(please use bullets for any
lists)
4/9/24 UNCW Water Quality, Tabling -7 CFRW Know Your 31
Sustainability Fair CFRW Watershed Brochures
Programs,Intern -7 CFRW Info Brochures
Opportunities
4/20/24 Earth Day Festival Water Quality, Tabling - 15 CFRW Info Brochures 350
/Long Leaf Park Stewardship, -7 COW Don't Feed Wildlife
Surface Water Brochures
Protection,Fish -6 CFRW Know Your
Consumption Watershed Brochures
-6 COW Pet Waste Brochures
-6 COW Stormwater
Brochures
-4 COW Plant Trees Koozies
- 10 COW Pens
4/28/24 Bellamy Mansion Water Quality, Tabling None—mostly kids/families 15
Museum Family Water Pollution, participating in
Fun Day Fish fishing/pollution
Consumption activity/discussion
5/16/24 NC One Water/ Water Quality, Tabling -5 CFRW Info Brochures 65
Wilmington Surface Water
Brewing Protection,
Company Stewardship
6/13/24 CFRW Pint Night Water Quality, Tabling -3 CFRW Info Brochures 35
/Wrightsville Surface Water
Beach Brewery Protection,
Stewardship
6/20/24 UNCW PK-12 Water Quality, Tabling -8 CFRW Info Brochures 14
STEM Education Stewardship, -5 CFRW Education Program
Conference Wildlife,CFRW flyers
Education -3 CFRW Know Your
Opportunities Watershed Brochure
- 1 COW Pet Waste Brochures
121

Public Involvement/Volunteer Efforts Total Allocated Cost: $12,177
Encourage public participation by engaging city residents/businesses/civic and community
groups in a volunteer Storm Drain Marking program in the city to involve and educate the
community about stormwater pollution.A minimum of 1 volunteer day with at least 5
community volunteers and 14 drains marked is required. Agencies are welcome to do
additional storm drain marking beyond this requirement. Educational doorhangers will be
distributed to surrounding residences/businesses during storm drain marking. Assist in identifying
areas to mark drains, educate volunteers about stormwater pollution and the purpose of the storm
drain marking program, train volunteers in marking and safety, use supplied markers, and help
provide oversight of the program. A trained agency staff member(not intern) is required to be
present during all storm drain marking activities and with each volunteer group and should follow
established marking program guidelines. The agency will be responsible for conferring with the
city to schedule periodic inspection of the markers if it has rained within 24 hours after marking,
although monitoring the weather prior to marking should help avoid this situation. At least 2
weeks advance notice should be given to the city in advance of marking. The Storm Drain(SD)
Marking Kit including map, tracking card and supplies must be returned to the city within 5 days
of marking or sooner if requested by the city. Lost/missing equipment should be replaced by the
agency. ($1210)
April 1 —June 30, 2024
Storm Drain Marking
Date Name of Volunteer Watershed Name/ #of Volunteers/ #of Drains #of Door
Group/Business/Etc. Specific Streets Marked Total Volunteer Marked Hangers
within the City limits Hours Contributed Distributed
6/12/24 Cape Fear River Watch Smith Creek&Burnt Mill 12 Volunteers/ 15 50
Summer Campers Creek/Corbett St.(7), 9 Volunteer
Creekfront Dr.(2), Hours
Clarendon St.(2),Center
St.(3),&King St.(1)
Coordinate/Implement volunteer clean-ups of city watersheds/tributaries 16x per year. 10
monthly"2nd Saturday" clean-ups (with the exception of July and December), will be completed
including at least one site on the city's approved location map/list for the International Coastal
Cleanup and one site for the Great American Cleanup.
An additional 6 cleanups in approved locations will be conducted throughout the year according
to the following schedule: two in Quarter 1, one in Q2, one in Q3, and two in Q4 for a total of 16
cleanups annually. Cleanup locations will rotate among the list/map of approved locations in
various watersheds. CFRW representative(s)will be present for all cleanups.
These cleanups will focus on tributaries that flow into Greenfield Lake, Smith Creek, Burnt Mill
Creek, Barnards Creek, Mott Creek, the Cape Fear River, tidal creek watersheds, and as the need
is discovered by the City. A cleanup location map and list of approved locations will be provided
to CFRW annually and a field trip can also be conducted by the city with CFRW, as necessary, to
visit the cleanup locations. CFRW may also suggest cleanup locations that will be investigated for
potential addition to the map/list.
CFRW cleanups done in conjunction with Keep America Beautiful must be performed at the
locations identified by the city, in order to be reimbursable under this contract.
122

In order to avoid duplication of cleanup activities, CFRW will provide a schedule to the City 1
month in advance of proposed cleanup event locations. CFRW will also inspect these sites closer
to the cleanup date to ensure that the specific location is still in need of a cleanup.
Local watershed clean-ups may also include volunteer efforts to remove wetland and aquatic
invasive plants with a focus on Greenfield Lake, Kerr Ave, and the Mary Bridger Wetland, but
should not be conducted in place of cleanups.
Any cleanups conducted on private property should include written permission obtained in
advance of the cleanup by CFRW from the property owner. These "written/electronic
permissions" should be included on the Watershed Cleanup Report and in the year-end
compilation of documents on the USB flash drive submitted to the city.
Efforts should be made to inform the local media and social media outlets about upcoming
cleanup events. In addition, significant water quality problems or suspected problems identified
during cleanups will be reported immediately to the appropriate city officials, including the city's
Stormwater Compliance Officers,
at 910-343-4777 or the Stormwater Pollution Hotline at 910-341-1020 or
wilmingtonnc.gov/reportstormwaterpollution.
A summary of each clean-up event will be completed and submitted to the City of Wilmington.
Reports will be submitted using the supplied template and within 12 calendar days of the
cleanup event. Reports will include: the specific watershed, the location within the watershed that
was cleaned, number of community volunteers, volunteer hours worked, weight of the trash and
recyclable materials removed, # of creek/ditch miles cleaned,photographs to document work
including before and after photos of the cleanup site, volunteer photos, and documentation of
efforts to secure volunteers and promote the event in the media and on social media. ($9757)
July 1 — September 30, 2023
Watershed Clean-ups
Date of Watershed Name/ Creek/Ditch #of Volunteers/ Amount of Trash Collected
Cleanup Specific Area Cleaned Ft/Miles Total Volunteer Please use this format:
(Include map#and specific location) Cleaned Hours Contributed Trash:Weight in lbs.
Recycling:Weight in lbs
Other:Tires,Bikes,Clothes
7/6/23 Greenfield Lake/ 0.25 miles 15 Volunteers/ Trash: 180 lbs.
GFL#2 Squash Branch—11th St. 30 Volunteer Hours Recycling: 100 lbs.
between Greenfield St.&Lake Shore Other:Floatables,clothes,
Dr. sports equipment
7/15/23 Burnt Mill Creek/ 0.50 miles 19 Volunteers/ Trash:420 lbs.
BMC#5 Ditch Behind Crossroads 38 Volunteer Hours Recycling:50 lbs.
Center Other:Computer monitor,
shopping cart,and clothing
8/12/23 Drains Directly to Cape Fear River/ 0.25 miles 31 Volunteers/ Trash: 143 lbs.
DDCFR#1—Front St./Greenfield St. 62 Volunteer Hours Recycling: 19.25 lbs.
(across from S.Front Apts) Other:Scrap metal(car
parts),syringes
123

9/9/23 Greenfield Lake/ 0.5 miles 35 Volunteers/ Trash:660 lbs.
GFL#1—Railroad Right-of-Way 70 Volunteer Hours Recycling: 120 lbs.
from 3rd to 17th Street Other:Scrap metal,clothes,
electronics
October 1 —December 31, 2023
Watershed Clean-ups
Date of Watershed Name/ Creek/Ditch #of Volunteers/ Amount of Trash Collected
Cleanup Specific Area Cleaned Ft/Miles Total Volunteer Please use this format:
(Include map#and specific location) Cleaned Hours Contributed Trash:Weight in lbs.
Recycling:Weight in lbs
Other:Tires,Bikes,Clothes
10/14/23 Smith Creek/ 0.75 miles 42 Volunteers/ Trash:720 lbs.
SC#2—Evans St.to Princess Place 84 Volunteer Hours Recycling:300 lbs.
Dr. Other:Scrap metal
(recyclable),grocery carts,
and clothing
11/11/23 Greenfield Lake/ 0.75 miles 31 Volunteers/ Trash:480 lbs.
GFL#5—Medical Center Dr. 46.5 Volunteer Hours Recycling:50 lbs.
Other:Clothes and scrap
metal
11/18/23 Greenfield Lake/ 0.5 miles 26 Volunteers/ Trash:800 lbs.
GFL#1—Railroad Right-of-Way 52 Volunteer Hours Recycling:75 lbs.
from 3Cd to 17th Other:Clothes and scrap
metal
January 1 —March 31, 2024
Watershed Clean-ups '
Date of Watershed Name/ Creek/Ditch #of Volunteers/ Amount of Trash Collected
Cleanup Specific Area Cleaned Ft/Miles Total Volunteer Please use this format:
(Include map#and specific location) Cleaned Hours Contributed Trash:Weight in lbs.
Recycling:Weight in lbs
Other:Tires,Bikes,Clothes
1/13/24 Burnt Mill Creek/ 1 mile 52 Volunteers/ Trash: 1,250 lbs.
BMC#8—Shirley Road and 108 Volunteer Hours Recycling: 150 lbs.
BMC#9—McCumbers Branch Other:Clothes,scrap metal,
tired,and furniture
2/10/24 Drains Directly to Cape Fear River/ 0.75 miles 35 Volunteers/ Trash:380 lbs.
DDCFR#1—Front St./Greenfield St. 70 Volunteer Hours Recycling:25 lbs.
Other:Scrap metal,clothes,
and sports equipment
3/9/24 Smith Creek/ 0.5 miles 15 Volunteers/ Trash:400 lbs.
SC#2—Evans St.to Princess Place 30 Volunteer Hours Recycling: 12 lbs.
Other:Lawn mower,clothes,
and scrap metal
124

3/16/24 Burnt Mill Creek/ 0.75 miles 18 Volunteers/ Trash:320 lbs.
BMC#4—Kerr Ave.Drainage Ditch 36 Volunteer Hours Recycling:40 lbs.
behind Jackson's Big Oak BBQ and Other:Scrap metal
BMC#5—Ken Ave.Drainage Ditch
behind Crossroads Center
April 1 —June 30, 2024
Watershed Clean-ups
Date of Watershed Name/ Creek/Ditch #of Volunteers/ Amount of Trash Collected
Cleanup Specific Area Cleaned Ft/Miles Total Volunteer Please use this format:
(Include map#and specific location) Cleaned Hours Contributed Trash:Weight in lbs.
Recycling:Weight in lbs
Other:Tires,Bikes,Clothes
4/13/24 Greenfield Lake/ 0.75 miles 40 Volunteers/ Trash:520 lbs.
GFL#2:Squash Branch(11t St. 80 Volunteer Hours Recycling: 100 lbs.
between Greenfield St.&Lakeshore Other:Scrap metal,tires,
Dr.) and a vacuum cleaner
5/11/24 Greenfield Lake/ 0.5 miles 22 Volunteers/ Trash:200 lbs.
GFL#5:Medical Center Dr. 44 Volunteer Hours Recycling:80 lbs.
Other:Scrap metal(grill)
and clothes
6/8/24 Smith Creek/ 0.75 miles 25 Volunteers/ Trash:420 lbs.
SC#1:McRae St. 50 Volunteer Hours Recycling: 1,588 lbs.
(including 71 tires)
Other:Scrap metal and an
old TV
6/25/24 Burnt Mill Creek/ 0.25 miles 16 Volunteers/ Trash: 185 lbs.
BMC#9:McCumbers Branch 24 Volunteer Hours Recycling:27 lbs.
Other:Clothes,sport
equipment,and baby toys
6/26/24 Burnt Mill Creek/ 0.5 miles 12 Volunteers/ Trash: 143 lbs.
BMC#1:Randall Pond 24 Volunteer Hours Recycling:38 lbs.
Other:Needles,clothes,and
baby toys
Conduct a volunteer CreekWatchers monitoring program and alert the City when
volunteers find problem areas. Every other month CreekWatcher volunteer monitoring
activities will be conducted in at least 2 different locations and will target high priority creeks or
creek sections identified for monitoring in cooperation with the City of Wilmington. The
monitoring reports submitted should rotate among the list of locations provided to CFRW by the
City. Observation reporting months are August, October, December, February, April, and June.
The Creek Watch Observation Monitoring Form with field observations and photo
documentation will be submitted to the City within 12 calendar days of monitoring.
CreekWatchers should be trained community volunteers (not staff and interns)to help satisfy the
city's NPDES permit public involvement requirements. In addition, significant water quality
problems identified during observation monitoring will be reported immediately to the appropriate
officials, including the city's Stormwater Compliance Officers at 910-343-4777 or the Stormwater
Pollution Prevention Hotline at 910-341-1020 or wilmingtonnc.gov/
reportstormwaterpollution. ($1210)
July 1 — September 30, 2023
CreekWatchers Reports
125

Date of Report CreekWatcher Watershed Specific Creek Location Monitored
Volunteer Name(s) (Include map#and specific location)
8/9/23 Noah James Hewletts Creek HC#13-Pine Valley at College Rd
8/15/23 Lisa Malone Burnt Mill Creek BMC#1 -Wilshire at Downey Branch
October 1 —December 31, 2023
CreekWatchers Reports
Date of Report CreekWatcher Watershed Specific Creek Location Monitored
Volunteer Name(s) (Include map#and specific location)
10/26/23 Peace Rose Montessori Burnt Mill Creek BMC#3-Wrightsville at Dawson
School:Student Group
(21 4th-8th graders)
10/30/23 Tiffany Klos Barnards Creek Barnards#15—Off Chippenham
12/13/23 Gloria Shirley Burnt Mill Creek BMC#10—Wallace Park
12/19/23 Lisa Malone Burnt Mill Creek BMC#1—Wilshire at Downey Branch
January 1 —March 31, 2024
CreekWatchers Reports
Date of Report CreekWatcher Watershed Specific Creek Location Monitored
Volunteer Name(s) (Include map#and specific location)
2/24/24 Jim DePree and Deanna Barnards Creek Barnards#5—Appleton Way
Bertino
2/24/24 Mackenzie Messner Burnt Mill Creek BMC#7—Shirley/Klein Rd.
April 1 —June 30, 2024
CreekWatchers Reports
Date of Report CreekWatcher Watershed Specific Creek Location Monitored
Volunteer Name(s) (Include map#and specific location)
4/17/24 Michael Gillespie Bradley Creek Bradley#14—Mallard St.
4/23/24 Jessica Tasbey and Burnt Mill Creek BMC#9-Mary Bridgers Wetland
Daniel Brown
6/19/24 Gloria Shirley Burnt Mill Creek BMC#10—Wallace Park
6/22/24 Curtis(CJ)Downey Smith Creek Smith#8-Maides Park/Hurst Branch
and Mac
Contract Administration Total Allocated Cost: $1,556
Quarterly progress reports and invoices will be submitted in accordance with the following
provisions:
Submit cumulative quarterly progress reports and invoices according to the following quarters:
July 1 - Sept 30 (1st Quarter); October 1 - Dec. 31 (2nd Quarter); January 1 -March 31 (3rd
Quarter); April 1 -June 30 (4th Quarter). The 4th quarter progress report will serve as a compiled
year-end summary report and will be included in the City's NPDES annual stormwater permit
reporting and audit records.
Quarterly reports, invoices, and other contract-related reports are due within 12 calendar days
and will follow templates and instructions set forth by the city. Note, the 4th quarter due date
changes every year due to the payment cutoff deadline for the city's fiscal year. Therefore, the
city will notify the agency by email about the deadline for all 4th quarter reporting, which may
be sooner than July 12th.
126

If the reporting due date falls on a weekend or a city-observed holiday, reports are due the
following weekday by 5pm. Any reports received late, including Quarterly Progress
Reports, Quarterly Invoices, other contract-related reports, End of Year Summary Totals,
year-end compilation of records/reports/etc. on flash drive will result in an automatic overall
reduction of the quarterly invoice payment amount according to the following schedule:
• 1-10 calendar days late - 10% reduction of the quarterly payment amount
• 11+calendar days late -20% reduction of the quarterly payment amount
The quarterly invoice should use the supplied template which shows the % of each service
completed each quarter, invoice amount, and amount remaining to be paid. Invoices will be paid
once the quarterly progress report and invoice(s) are received and reviewed by the City for
adequate progress. Non-performance or inadequate progress may result in non-payment or
reduction of payment. No pre-payment of services will occur.
Reports and invoices that do not follow templates/instructions will be returned for correction;
payment will be processed once updated reports and invoices are received, reviewed, and
approved.
CFRW will maintain all records and reports related to this contract on a fiscal year(FY)basis
(July 1-June 30). These records should be retained for a period of at least 5 years. These files are
public record and should be accessible at the contracted agency location and available for
inspection and NPDES program audits. In addition, an annual compilation of all contract
documents, records, reports, invoices,pertinent educational materials and other contract-related
materials will be provided to the City of Wilmington on a USB Flash Drive for the entire contract
year(July 1-June 30)by the notified due date for 4th quarter reporting.
These reporting requirements may be updated at any time to accommodate the city's federal
NPDES stormwater permit reporting requirements.
Contact person: The City requires one main point of contact for the implementation,
management, communication and reporting of this annual contract. This staff person will be the
individual that implements the majority of contract services, regardless of current staffing levels,
and therefore will be the most familiar with the contract. The designated contact person is:
Marissa Blackburn ($1556)
Other: Do not assign a cost.
Assist the City in implementing additional public notice, outreach, education,involvement,
and participation activities required by federal NPDES stormwater permit. Summary reports
and information will be included in the City's NPDES yearly report to the State.
In addition, significant water quality problems or suspected problems identified while
implementing contract services will be reported immediately to the appropriate officials, including
the city's Stormwater Compliance Officers at 910-343-4777 or the Stormwater Pollution Hotline
at 910-341-1020 or wilmingtonnc.gov/reportstormwaterpollution.
Report compiled by: Marissa Blackburn Date: 6/30/24
127

NEW HANOVER
SOIL & WATER
FY 23-24
CONSERVATION DISTRICT J
NEW HANOVER SOIL & WATER CONSERVATION DISTRICT
230 Market Place Drive, Suite 100
Wilmington,NC 28403
Quarterly Progress Report#4: April 1 -June 30, 2024
New Hanover Soil & Water Conservation District (NHSWCD), under contract with the City of
Wilmington, will provide the following services for a 5-year term consistent with the City's
federal NPDES stormwater permit. Funding will align with the city's fiscal year of July 1 through
June 30 for the agreed amount of$20,157 annually.
These contracted services are expected to be fulfilled and implemented as equitably as possible
throughout the fiscal year within the city limits, to assist the City in meeting requirements of its
permit.
Public Education/Outreach Total Allocated Cost: $14,520
Conduct Enviroscape Presentations for at least 1/3 of 8th grade science classes in New
Hanover County Schools each semester for the entire school year. The Enviroscape education
presentation program is an integral component of the 8th grade science curriculum in New
Hanover County Schools. Presentations will be done in coordination with other contracted or
cooperating agencies and will focus on the specific NC Essential Standard and Objectives for the
Hydrosphere/Hydrology unit. Enviroscape instructors will be trained, certified, and follow all
applicable Enviroscape presentation policies and procedures as set forth by the City of
Wilmington. Instructor training will typically be held annually in the fall prior to the start of the
new school year; new instructors are required to attend in order to present to 8th grade in NHC
Schools. A maximum of 3 trained Enviroscape instructors from each agency (which includes the
Enviroscape supervisor) are permitted to deliver presentations in 8th grade. Enviroscape
supervisors are responsible for ensuring that their agency's instructors are fully trained, certified,
and observed accordingly and kept up to date on the script,photo aids, maps, props and other
pertinent Enviroscape presentation program information. Contracted Enviroscape supervisors will
deliver a minimum of two presentations each semester(2 in the fall semester, 2 in the spring
semester). Additional presentations given in other settings should not conflict or duplicate the
integrated 8th grade NHCS Enviroscape presentations in any fashion including in other grades; a
summary should be provided in each quarterly report for any additional presentations given. Other
efforts may include assisting with curriculum development, scheduling presentations, teacher
relations, and training and observing instructors, at the direction of the city. ($2420)
October 1 -December 31, 2023
8th Grade Enviroscape Presentations
Date School Name/Teacher Name Grade #of presentations #of students
10/9/2023 International School at Gregory/Marcela 8th 1 18
Jimenez
11/2/2023 Roland-Grise Middle/Kate Supak 8th 2 44
11/29/2023 Trask Middle/Lauren Bennett 8th 2 49
128

12/8/2023 Myrtle Grove Middle/Joseph Neal 8th 2 43
12/11/2023 Myrtle Grove Middle/Chanda Wynne 8th 2 45
12/13/2023 Williston Middle/Sarah Meno 8th 2 54
Other Enviroscape Presentations
Date School Name/Group Name/Event Grade #of presentations #of attendees
January 1 -March 31, 2024
8th Grade Enviroscape Presentations
Date School Name/Teacher Name Grade #of presentations #of students
1/22/24 Noble Middle/Shannon Spell 8th 2 46
1/23/24 Noble Middle/Katie Eudy 8th 2 45
1/26/24 Murray Middle/Robert Roth 8th 2 47
1/31/24 Holly Shelter Middle/Jessica Smith 8th 2 42
2/2/24 Holly Shelter Middle/Samantha Medicino 8th 2 39
2/2/24 Holly Shelter Middle/Samantha Medicino 8th 1 21
Other Enviroscape Presentations
Date School Name/Group Name/Event Grade #of presentations #of attendees
2/19/24 Peace Rose Montessori 4th-5th 1 13
April 1 -June 30, 2024
8th Grade Enviroscape Presentations
Date School Name/Teacher Name Grade #of presentations #of students
Other Enviroscape Presentations
Date School Name/Group Name/Event Grade #of presentations #of attendees
4/5/24 Cape Fear Academy 4th 2 48
4/24/24 NHC Department Heads Adults 1 26
4/29/24 New Horizons Elementary 3rd 1 19
4/29/24 New Horizons Elementary 4th 1 19
4/29/24 New Horizons Elementary 5th 1 13
6/14/24 NHC Department of Building Safety and Adults 1 15
Permitting
Attended Enviroscape Science Standards incorporation meeting 5/13/24.
Increase awareness and education in the city about pet waste/fecal coliform bacterial
pollution and the City's pet waste ordinance. Implement education with city residents about pet
waste, fecal bacterial pollution, impacts on water quality, the city's pet waste ordinance and
associated fine, and solutions. Provide outreach and education materials via K-12 education
programs, public meetings, agency website, and by participating/staffing the Canines for Clean
Water(C4CW) Program booth at a minimum of 3 pet-related events (with pets largely present at a
minimum of 2 events). The expectation is to target well-attended pet events. The table display
booth should follow the Canines for Clean Water setup protocol and pet owners should be
encouraged to participate in the program by signing the pledge and submitting canine photos.
Signed pledges should be provided to the city within 12 days of each event. ($1705)
July 1 - September 30, 2023
129

Pet Events/Pet Waste Ordinance Education(please use bullets for lists)
Date Event Location Method of Delivery #and Name of Education #of signed Pet
Materials Distributed Waste Pledges
October 1 -December 31, 2023
Pet Events/Pet Waste Ordinance Education(please use bullets for lists)
Date Event Location Method of Delivery #and Name of Education #of signed Pet
Materials Distributed Waste Pledges
January 1 -March 31, 2024
Pet Events/Pet Waste Ordinance Education(please use bullets for lists)
Date Event Location Method of Delivery #and Name of Education #of signed Pet
Materials Distributed Waste Pledges
2/24/24 Ruff Draft Ruff Draft Canines for Clean • 3 Canines for Clean 11
February Market Water Booth Water program
brochures
• 9 goody bags(COW Pet
Waste Brochure,COW
C4CW magnet,C4CW
pen,C4CW Waste Bags
&Dispenser)
2/28/24 Aunt Kerry's Pet Aunt Kerry's Pet Canines for Clean • 1 Canines for Clean 5
Stop Stop Water Booth Water program
brochure
• 5 goody bags(COW Pet
Waste Brochure,COW
C4CW magnet,C4CW
pen,C4CW Waste Bags
&Dispenser)
3/23/24 National PetsMart Canines for Clean • 3 Pet waste brochures 14
Adoption Day Water Booth • 3 Canines for Clean
Water program
brochures
• 10 Pet waste regulation
papers
• 14 goody bags(COW
Pet Waste Brochure,
COW C4CW magnet,
C4CW pen,C4CW
Waste Bags&
Dispenser)
April 1 -June 30, 2024
Pet Events/Pet Waste Ordinance Education(please use bullets for lists)
Date Event Location Method of Delivery #and Name of Education #of signed Pet
Materials Distributed Waste Pledges
4/20/24 Earth Day Festival Longleaf Park In person • 25 Canines for Clean 71
Water Brochures
• 20 Pens
• 15 Pet Waste Brochure
130

• 35 Goody Bags(COW
Pet Waste Brochure,
COW C4CW magnet,
C4CW pen,C4CW
Waste Bags&
Dispenser)
5/4/24 Ruff Draft Paw- Ruff Draft In person • 2 Pens 13
Pup Industry Fair • 2 Pet Waste Brochures
• 3 Flags
• 13 Goody Bags(COW
Pet Waste Brochure,
COW C4CW magnet,
C4CW pen,C4CW
Waste Bags&
Dispenser)
6/1/24 Ruff Draft May Ruff Draft In person • 15 Pet Waste Brochures 8
Paw-Pup Market • 15 Flags
• 8 Goody Bags(COW
Pet Waste Brochure,
COW C4CW magnet,
C4CW pen,C4CW
waste bags,and
dispenser
Facilitate additional environmental education presentations in the city for local residents,
business owners, students,teachers, camps, etc. that focus on the following topics:
stormwater, water quality, surface water protection, LID, BMP/SCMs, wildlife impacts, water
pollution and solutions, and stewardship of our waterways and surface water resources. ($2915)
October 1-December 31, 2023
Environmental Education Presentations(please use bullets for lists)
Date Audience Name or Topic(s)and/or #and Name of Education #of #of
School/Grade Activity Covered Materials Distributed/ presentations attendees
#and Name of Educational Promo
Items Distributed
12/4/23 Sea Tech High School Soil and Infiltration of n/a 3 42
Stormwater
January 1 - March 31, 2024
Environmental Education Presentations(please use bullets for lists)
Date Audience Name or Topic(s)and/or #and Name of Education Materials #of #of
School/Grade Activity Covered Distributed/ presentations attendees
#and Name of Educational Promo
Items Distributed
1/16/24 Holly Tree Stormwater, • 30 NHCSWCD Pencils 2 30
Elementary/Pt Grade importance of soils for
flooding,water
pollution and
solutions
1/17/24 Holly Tree Stormwater, • 30 NHCSWCD Pencils 2 30
Elementary/Pt Grade importance of soils for
flooding,water
pollution and
solutions
131

1/22/24 Murray Middle Importance of soils for • n/a 4 120
School/8'h grade stormwater runoff,
soil profile,flooding
1/23/24 Murray Middle Importance of soils for • n/a 2 60
School/8'h grade stormwater runoff,
soil profile,flooding
2/12/24 Pine Valley Importance of soil for • n/a 5 72
Elementary/l''Grade flooding and
stormwater runoff
2/21/24 New Horizons/3rd-5r^ Stormwater runoff, • n/a 3 44
Grade sedimentation,
importance of soil,
importance of native
plants,water quality
2/23/24 New Horizons/K-21th Importance of native • n/a 3 51
Grades plants and soil,water
quality
2/26/24 Eaton Elementary/1" Importance of native • n/a 4 77
Grade plants,soil,water
quality
3/4/24 Pine Valley Importance of native • n/a 4 73
Elementary/K plants,soil,water
quality
3/13/24 Pine Valley Importance of native • n/a 4 65
Elementary/2nd Grade plants,soil,water
quality
3/18/24 Wade Park Walk for Watersheds,wetlands, • n/a 1 12
Creek Week stormwater
management,
macroinvertebrates,
water quality
April 1 -June 30, 2024
Environmental Education Presentations(please use bullets for lists) 11=-
Date Audience Name or Topic(s)and/or #and Name of Education #of #of
School/Grade Activity Covered Materials Distributed/ presentations attendees
#and Name of Educational
Promo Items Distributed
4/4/24 Friends School of Soils,Plant Needs, • n/a 1 9
Wilmington/1"Grade Water Quality
4/9/24 Roland Grise Middle Soils,abiotic and • n/a 4 111
School/6th Grade biotic factors,
stormwater runoff,
flooding,soil profile
132

4/10/24 Roland Grise Middle Soils,abiotic and • n/a 5 124
School/6th Grade biotic factors,
stormwater runoff,
flooding,soil profile
4/19/24 Friends School of Soils,stormwater • n/a 9 190
Wilmington/K-8 runoff,pollution,
abiotic factors of soil
4/24/24 Eaton Elementary/1st- Soils,pollution, • n/a 2 14
3rd abiotic factors
4/30/24 New Horizons Watersheds,pollution, • n/a 1 15
Elementary/K percentage of water on
Earth
4/30/24 New Horizons Watersheds,pollution, • n/a 1 13
Elementary/Pt percentage of water on
Earth
4/30/24 New Horizons Watersheds,pollution, • n/a 1 19
Elementary/2nd percentage of water on
Earth
6/10/24 Island Ecology Coastal Ecology, • n/a 1 9
UNCW Class/ Geology,Pollution
Undergraduate and problems
Graduate Students
Organize/participate in community outreach events to engage City of Wilmington residents
and businesses and provide stormwater and water quality-focused education.NHSWCD will
attend in-person events and provide stormwater, water quality,water pollution and solutions, LID,
BMP/SCM, rain barrel sale education, stewardship, and/or hands-on activities about these topics at
events ($3300)
July 1 - September 30, 2023
Community Outreach Events(please use bullets for lists)
Date Event/Location Topic(s)and/or Activity Method of #and Name of Education #of
Covered Delivery Materials Distributed/ attendees
#and Name of Educational
Promo Items Distributed
8/15/23 "Are you Community Discussion on Handed out • 10 NHSWCD Bags 25
prepared for a flood mapping in the hurricane • 10 Community
hurricane?"— Wilmington and NHC preparedness bags Conservation Assistance
Community areas.Discussion on and helped lead Program Project Step-by-
Conversation on stormwater control round-table Step Guide Brochures
Flooding and measures and green discussions with • 10 NHSWCD
Hurricane infrastructure and low community Informational Brochures
Preparedness at impact development members • 10 NHSWCD Flashlight
Hillcrest Keychains
Community Community input on what
Center the County and City
should do to protect
people from flood waters
and better prepare for
hurricanes and flooding.
8/16/23 "Are you Community Discussion on Handed out • 30 NHSWCD Bags 65
prepared for a flood mapping in the hurricane • 30 Community
hurricane?"— Wilmington and NHC preparedness bags Conservation Assistance
133

Community areas.Discussion on and helped lead Program Project Step-by-
Conversation on stormwater control round-table Step Guide Brochures
Flooding and measures and green discussions with • 30 NHSWCD
Hurricane infrastructure and low community Informational Brochures
Preparedness at impact development members • 30 NHSWCD Flashlight
Dreams of Keychains
Wilmington Community input on what
the County and City
should do to protect
people from flood waters
and better prepare for
hurricanes and flooding.
9/16/23 Native Plant Presentation of Formal speaking • n/a 22
Festival at New Stormwater 101 regarding presentation
Hanover County stormwater pollution and
Arboretum ways to reduce pollution.
October 1 -December 31, 2023
Community Outreach Events(please use bullets for lists)
Date Event/Location Topic(s)and/or Activity Method of #and Name of Education #of
Covered Delivery Materials Distributed/ attendees
#and Name of Educational
Promo Items Distributed
January 1 - March 31, 2024
Community Outreach Events(please use bullets for lists)
Date Event/Location Topic(s)and/or Activity Method of #and Name of Education #of
Covered Delivery Materials Distributed/ attendees
#and Name of Educational
Promo Items Distributed
April 1 -June 30, 2024
Community Outreach Events(please use bullets for lists)
Date Event/Location Topic(s)and/or Activity Method of #and Name of Education #of
Covered Delivery Materials Distributed/ attendees
#and Name of Educational
Promo Items Distributed
4/20/24 Earth Day BMP,CCAP,Education In person • 15 NHSWCD Rack Card 350
Festival/Longleaf Programming,rain barrel • 19 CCAP Rack Card
Park sales • 9 Conservation Easement
• 13 NHSWCD Brochure
5/18/24 I Big Day of Native plants,soil types, In person • 5 NHSWCD Rack Card 383
Nature Play/Cape planting seeds • 11 NHSWCD Magnets
Fear Museum • 15 Pens
• 5 Pencils
6/8/24 Mud Day/ Soil types,pollution issues In person • N/A 200
Children's
Museum of
Wilmington
134

Organize/facilitate at least 2 Environmental Field Days a year serving an entire grade at a
New Hanover County School with a focus on stormwater and water quality. At least one
field day should serve a New Hanover County public school. ($2640)
January 1- March 31, 2024
School Environmental Field Days(please use bullets for lists) iMii_
Date School/Grade Topic(s)and/or Activity #presentations #of students
3/8/24 Pine Valley Elementary/3rd • Types of soil and profile and 5 95
Grade how that impacts stormwater
absorption
• Presentation focused on water
quality/stormwater.
• Seed bombs,carnivorous
plants,and parts of a plant.
April 1 -June 30, 2024
School Environmental Field Days(please use bullets for lists) ill
Date School/Grade Topic(s)and/or Activity #presentations #of students
5/30/24 Winter Park Elementary/3rd • Types of soil and profile and 6 35
how that impacts stormwater
absorption
• Presentation focused on water
quality/stormwater.
• Seed bombs,carnivorous
plants,and parts of a plant.
Provide website updates on the city's materials, initiatives, events, BMP projects, etc on a
quarterly basis. These include stormwater education materials, events, videos, the city's Report
Stormwater Pollution hotline and online reporting tool, and links to stormwater educational
materials in Spanish in an effort to reach more minorities in our region. NC Community
Conservation Assistance Program(CCAP) and Heal Our Waterways (HOWBMP)project pictures
will continue to be labeled and uploaded on a webmap showing project locations and photos each
year. City initiatives will be included in NHSWCD's e-newsletter at least twice a year. The
website will be promoted on local government TV, social media outlets, events, etc. Web links
will be provided for the components of this service in quarterly reports. ($1540)
July 1 - September 30, 2023
Website/Map Updates/Social Media Posts/Newsletters(please use bullets for lists)
Date Platform What was updated/ Provide Links #of Engagements
posted?
7/3/23 Facebook Rain Barrel Sale Viewable online: Unable to retrieve data
and Advertisement for July 25th
Instagram https://www.facebook.com/NHSWCD
7/5/23 Facebook Post about Algal Blooms and Viewable online: Unable to retrieve data
and how to reduce excess
Instagram nutrients in water
https://www.facebook.com/NHS WCD
135

7/10/23 NHSWCD Posted the updated Viewable online: n/a
Website stormwater BMPs map
https://www.nhcgov.com/788/Heal-Our-
Waterways
7/11/23 Facebook USDA Organic Farming Viewable online: Post Impressions:69 people
and Information
Instagram https://www.facebook.com/NHSWCD
7/13/23 Facebook Rain Barrel Sale Viewable online: Post Impressions:315
and Advertisement for July 25th people
Instagram https://www.facebook.com/NHSWCD
7/14/23 Facebook QR Code for July E- Viewable online: Post Impressions:89 people
Newsletter
https://www.facebook.com/NHSWCD
7/15/23 Facebook Rain Barrel Sale Viewable online: Post Impressions: 140
and Advertisement for July 25th people
Instagram https://www.facebook.com/NHSWCD
7/25/23 Facebook Rain Barrel Sale Viewable online: Post Impressions:2,421
and Advertisement for July 25th people
Instagram https://www.facebook.com/NHSWCD
8/10/23 Facebook Rain Barrel Sale Viewable online: Post Impressions:275
Advertisement for August people
10a https://www.facebook.com/NHSWCD
8/15/23 Facebook "Are you prepared for a Viewable online: Post Impressions:9 people
hurricane?"—Community
Conversation on Flooding https://www.facebook.com/NHSWCD
and Hurricane Preparedness
at Hillcrest Community
Center and Dreams of
Wilmington
8/22/23 Facebook Rain Barrel Sale Viewable online: Post Impressions: 1,229
Advertisement for August people
22°d https://www.facebook.com/NHSWCD
9/7/23 Facebook Rain Barrel Sale Viewable online: Post Impressions:42 people
Advertisement for
September 14th https://www.facebook.com/NHSWCD
9/9/23 Facebook Rain Barrel Sale Viewable online: Post Impressions: 189
Advertisement for people
September 16th https://www.facebook.com/NHSWCD
October 1 -December 31, 2023
Website/Map Updates/Social Media Posts/Newsletters(please use bullets for lists)
Date Platform What was updated/ Provide Links #of Engagements
posted?
10/11/23 Facebook Rain Barrel Sale • https://www.facebook.com/NHSWCD • Facebook:98 reach, 1
and Advertisement for October /posts/pfbidOsD2MMU9Vca5thk59z2 like
Instagram 12th 6xGTzPsqZ4WRg7chPFniR1WR5cG • Instagram:0 reach,4
RJcinhPpPbeckS2BV4P1 likes
• https://www.instagram.com/p/CyRMb
vsLArw/?fbclid=IwAR2y_9YT1WTO
9g3niHS5kB WCMKEOjNycgwGRO
m3AWgbgPvOgmDxXq6-R5xE
136

10/18/23 Facebook Rain Barrel Sale • https://www.facebook.com/NHSWCD • Facebook: 1,305 reach,
and Advertisement for October /posts/pfbidOBtcJkW5ugkV8J1aZVog 14 likes
Instagram 21st o6eytBQ7homSSjUujyc8d4UTm9wo • Instagram:0 reach,4
UaxsY54zSK9NTs6GY1 likes
• https://www.instagram.com/p/CyjYkd
CtvU7/?fbclid=IwAROsVGZh2t8HPw
XIJB3 Svg8u21Nm4cxhuwORGkK6k
5K71VOL3USZ-YEGbw
11/6/23 Facebook Rain Barrel Sale • https://tinyurl.com/4xxbjkhk • Facebook: 148
and Advertisement for November • https://www.instagram.com/p/CzUQB impressions,4 likes
Instagram 9th Blvrhp/ • Instagram:88 reach,8
likes
11/15/23 Facebook Rain Barrel Sale • https://tinyurl.com/mrmncdkb • Facebook:466 reach,3
and Advertisement for November • https://www.instagram.com/p/Czr5- likes,2 shares
Instagram 18th VDBjdx/ • Instagram: 103 reach, 12
likes,4 shares
11/21/23 Facebook Map of Watersheds in NHC • https://www.facebook.com/NHSWCD • Facebook:52 reach,3
and with watershed link attached /posts/pfbid02Ng7hL8idCuCPUAjTX likes
Instagram 2Md6Xhzb98Jdud7Y5FpfKSMi5ZdB • Instagram: 124 reach,8
PAt4RxcL3RaJkDNinbKl likes
• https://www.instagram.com/p/Cz7Ejw
tJrbf/?fbcl id=IwAR23Iv5 d4X9nTX
HdgVgMBgZ8iW5QD54jkGvkiUEJV
yqh82tRKdbL8Zk64
11/27/23 Facebook Rain Barrel Sale • https://www.facebook.com/NHSWCD • Facebook:460 reach,8
and Advertisement for December /posts/pfbid0Q5xf8Y2TrpxVccy6s8C likes
Instagram 2nd BjPhKxz36aBKER4EooLztpjPKOVo • Instagram:83 reach,6
6CBBVe6FtKJXFB7VU1 likes
• https://www.instagram.com/p/COKzi2r
h9tn/?fbclid=IwAR3NdikW sUw0s2N
OwWC9hkGFu2diYwNCdSFrDuLxf
W5I-hXFBeP4deCbXs
11/28/23 Facebook Did you know for Canines • https://www.facebook.com/NHSWCD • Facebook:62 reach,3
and for Clean Water /posts/pfbid02QUg8ihkXNF4rj75Pn9 likes
Instagram DtFBUg9rSJ7ghUSDcEiouQPEM5iF • Instagram:54 reach,4
gcV7YRsu 1 ToGhb5H8c1 likes
• https://www.instagram.com/p/CONmB
idqSzU/?fbclid=IwAR3wnXusLFeM1
S 8 g5tCYdFGuF 1 yleRMghU4aOrc-
59uABgvER81 cI7Tbick
11/29/23 Facebook Reminder of Rain Barrel • https://www.facebook.com/NHSWCD • Facebook:392 reach, 10
and Sale December 2nd /posts/pfbid02bBeiJgQfWisAYCvhug likes
Instagram pTfXZwg9cte49dmKZE8hgHWXkEA • Instagram:52 reach,3
ugl4fA8M1Qu5DMBCsYql likes
• https://www.instagram.com/p/COQK1
LoL8t0/?fbclid=IwAR 1 eMRniNXhFB
ci5d76CCSZAeHFjXJssbQoEtf94rhm
gJNa5pX3YIr 2ZpEc
12/7/23 Facebook Rain Barrel Sale • https://www.facebook.com/NHSWCD • Facebook:0 reaches
and Advertisement for December /posts/pfbid02h2Jzx5CgYbpZLzS81J8 • Instagram:0 reaches
Instagram 14th yNRZaV46CJFsXwXaacR8V4H5Fxj
HFegvLjnfWRHnPX8721
• https://www.instagram.com/p/COkjeV
UhIhZ/?fbclid=IwAR3bOWyrue 1 fK9
z3MilUyAp-
x2rgXQSN5ZK81 e1 VNnGveC2 cfImV
IUJJ6Aw
137

12/12/23 Facebook Rain Gardens and Why they • https://www.facebook.com/NHSWCD • Facebook:764 reach, 13
and are important,filter /posts/pfbid032hENHX7iRTWBfxrHp likes,6 shares
Instagram stormwater runoff Fd1J1uKiW6RyDBw3sF8sK?,oiVbdd • Instagram:59 reach, 10
Xg6UhtR97KEgKWu 1 LLEl likes
• https://www.instagram.com/p/COxiTm
uLGkI/?fbclid=IwAR 15 VBL65RRWI
_Jmb4o3YB4ix9CvZa zUEXgPSND
BHK3peoRYjesJDT1AmM
12/13/23 Facebook Rain Barrel Sale Reminder • https://www.facebook.com/NHSWCD • Facebook: 136 reach,5
and for December 14th /posts/pfbidO2KbHR3V1P3JpzfrqvvB likes
Instagram gJ7yYvcNshNLRvcEeCHobcHUwedd • Instagram:46 reach,6
osCPu8HXDhWR2wePRgl likes
• https://www.instagram.com/p/COON71
Hp1QC/?fbclid=IwAR3Qx0SHnoB-
GJgparpmlcoU1R4NTggZP4G7wOg
WfpCMpWULRPJ0gID7J1Q
12/15/23 Facebook Learning more about the • https://www.facebook.com/NHSWCD • Facebook:70 reach,3
and CCAP Program /posts/vfbid02PzczPfyTxypAsvPDJ41 reactions, 1 share
Instagram V8JWJOwzzPEL1V4YsJRc4BZ7oYG • Instagram:50 reach,4
cLsBicdl QV4aWhCGjG1 likes
• https://www.instagram.com/p/C05J1S
WNMQO/?fbclid=IwAR2sR94oRYZ
SP_vcAeFNGYuj5-
2Xku0Hp22obZBL-
1ihYJVR mQuerFKd-U
12/21/23 Facebook Advertisement for • https://www.facebook.com/NHSWCD • Facebook:734 reach,30
and Environmental Field Days /posts/pfbid02i9Bsrz7KbKyPCzR7Ms likes,6 shares
Instagram ezfthW3fEWbNmwXrQ86oFQRqR9L • Instagram: 102 reach, 17
xHge1YiZNg_SBq_YWJVjTI likes,3 shares
• https://www.instagram.com/p/C1IteV
PBPxJ/?fbclid=IwAR 1 UJ4gCJsm3Rr8
jA5d46KaddekliZxbtgVwrZUJ-
q2bGFIp5w-sEtCefg8
January 1-March 31, 2024
Website/Map Updates/Social Media Posts/Newsletters(please use bullets for lists)
Date Platform What was updated/ Provide Links #of Engagements
posted?
1/4/24 Facebook Rain Barrel Reminder for • https://www.facebook.com/NHSWCD/ • 72 reach,2 likes
and Jan.11th posts/pfbid0RfWiARJkuaWsk95Mgan
Instagram yTwcCzZxVcYQDXAUHU2grdRbw • 68 reach,9 likes
VkdmFVnakKz5yfPrP3Bm1
• https://www.instagram.com/p/C1 swmb
UimAY/?fbclid=IwAR 11Qv 1 KXwMx
ohr2ePC VE0u2nPgOb2Y3 rch5NFwz5
W W1UGt7_Qi9pJeb3p4
1/9/24 Facebook Rain Barrel Reminder for • https://www.facebook.com/NHSWCD/ • 969 reach,6 likes,7
and Jan. 1lth posts/ptbid02y8rDTMQcLYaxupzvgg shares
Instagram 1ET5dEG96ruEQiYP7yNejANakUK • 62 reach,5 likes
DnfRrMuKHg4aBh9flnA1
• https://www.instagram.com/p/C15hrgx
I35i/?fbclid=IwAR15z2ctYggxIp5rZA
PD9pO2yUdc 1 YAf8rV 3 dUFbOJLPH3
aAe1cLP14KRW4
1/13/24 Facebook Rain Barrel Reminder for • https://www.facebook.com/NHSWCD/ • 635 reach,4 likes 5
and Jan.20th posts/ptbid022wM2Ezkgz8cD4kezRK shares
Instagram sp3GbZRXEbYq7EpaNqUDc2WYc9J • 79 reach,3 likes
AhT3acSYqzbZXoWzVnfl
138

• https://www.instagram.com/p/C2D04
N6MG8_/?fbclid=IwAR0Fso644Es0F
NhvaXhoTGgFOcnZno-
UVHPE9z5iyj3mC5aRy6SgtxO8ZHM
1/18/24 Facebook Rain Barrel Reminder for • https://www.facebook.com/NHSWCD/ • 37 reach, 1 like
and Jan.20th posts/ptbid034fvkLRy7aek7rh2j9bmv • 74 reach,6 likes
Instagram XQDcE1FReNJF8NYfjjPPCFnK8gN
YcJxMNbgrRC2W WvRAI
• https://www.instagram.com/p/C2Q61_
ErGrV/?fbclid=IwAR113ByGXOGRG
gdew_b90FiHFxLZX4pnrUW4M2TD
KE2zSFnD9YPZL-k0gmw
1/29/24 Gov Newsletter for January, • https://content.govdelivery.com/accou • 1,324 open out of 2,237
Delivery included a reminder of rain nts/NCNEWHAN/bulletins/386c4a6
barrel sales
2/1/24 Facebook World Wetlands Day/Wade • https://www.facebook.com/NHSWCD/ • 73 reach,3 likes
and Park posts/ptbid02vDFVkCLipDhmVyaeAJ • 101 reach, 14 likes, 1
Instagram NItUJHYiAKB3VgX8fy4crcXogLn3 share
kVmnBxJXEc7gKUhsmG1
• https://www.instagram.com/p/C2023
WzNuwu/?fbclid=IwAROTXkKyc3JK
1p WbwPPP3TrbOPOHQu8waQye V3 V
dpGbuHKrjOIOhT l nfl as
2/2/24 Facebook World Wetlands Day video • https://www.facebook.com/watch/?v= • 29 reach,3 likes
and 1078770203173192 • 32 reach,4 likes
Instagram • https://www.instagram.com/reel/C23b
pIDrcPj/?fbclid=IwAR3nGnGYBuXkI
f5 rAHxAurS 8 eU W 3 gEkm5 cMXc 1 U2
Wu5g_1Oh83gZSLU5TLE
2/7/24 Facebook Rain Barrel sale 2/8/24 • https://www.facebook.com/NHSWCD/ • 263 reach,7 likes,5
and posts/utbid024figcRRwdKOeGj7fuDe shares
Instagram BgxQuiNpNXtnabXWCe5mQApyWn • 53 reach,4 likes
DdEDi3d3z4XNHErtpeG1
• https://www.instagram.com/p/C3DO9
ZrtaNj/?fbclid=IwAR2G7Mp421Td7Y
GbJX6zv6Q g0ZsLB4SerM4dt2d3iN
hzd7-nDwOv57ACkQ
2/9/24 Facebook Next Rain Barrel Sale • https://www.facebook.com/NHSWCD/ • 60 reach,2 likes, 1
and 2/17/24 posts/ptbid02zKmfleMiSvKNWb9pj comment
Instagram AfiJTbSgwEK4LEANgCwWNZk1Dx • 44 reach,2 likes
ctvn6ur43GffL8zdQVYUW1
• https://www.instagram.com/p/C3JWV
ozrccz/?fbclid=IwAR3XJub2mLTAEy
LkYr6tc9 SDrti2CI52fRjE8E_fBhw-
ol 1psh uMNFcFM
2/13/24 Facebook Canines for Clean Water • https://www.facebook.com/NHSWCD/ • 110 reach,6 likes,2
and posts/pfbidOnkEocfPhLPgcA4J244d9 shares
Instagram w37Sr55cqkfUPEMM7VWSGrAVza • 47 reach,2 likes
GT56JeUPvTs5hAAkoN1
• https://www.instagram.com/p/C3TwZ
MLiGMq/?fbclid=IwAR1 gPIgfmX1TE
r4 WktmFom 1 rUI2ABxW6REuvMBU
xe3s6Qkh4qUGgsH_uC48
2/15/24 Facebook I Next rain barrel sale 2/17/24 • https://www.facebook.com/NHSWCD/ • 65 reach,2 likes
and posts/otbid02gEhTnpNeXfp9Uv5ra95 • 91 reach, 11 likes,2
Instagram 9XXi3TY4jQ2HBnhG7rycjpdk67og1 shares
APhtP4v34rBupMo51
• https://www.instagram.com/p/C3Wwl
3wt8aT/?fbclid=IwAR2mbgIiiHiUFwl
QxXArk8TJDi4nY18DQAvaZHhuBOn
KlBJfkrb5n8-KMFI
139

2/19/24 Facebook Canines for Clean Water • https://www.facebook.com/NHSWCD/ • 47 reach
and Tabling at Ruff Draft posts/pfbid02ocoeRvOtchs1eLmgCh • 110 reach, 10 likes,4
Instagram W1TJHGCrgpurg281etQMZlGe5w8 shares
Hao81 wB cr l w2yXSRaRK1
• https://www.instagram.com/p/C3jGQR
QiYi W/?fbclid=IwAR 1 Kcd_vrVHvK
UvRlutdaHQDhMw2kvvit4rj geend4
WVCgXZtgXueH41t54
2/22/24 Facebook Reminder of C4CW Tabling • https://www.facebook.com/NHSWCD/ • 41 reach,3 likes
and at Ruff Draft posts/ptbid0MYU6JUrphgTaimwhmc • 50 reach,5 likes, 1 share
Instagram gA1CjkTjfsnDk9J794GtYQJL5uv67N
8xnLaG4BPEru735R1
• https://www.instagram.com/p/C3gOpV
YpLn3/?fbclid=IwAR2sgfSFT0tMkAs
nYLPmkV98n27J6u7EtfXrh_TZ_XW
YpjzRhsO1j725gPw
2/23/24 Facebook Next Rain Barrel sale 3/16 • https://www.facebook.com/NHSWCD/ • 70 reach,2 likes, 1 share
and posts/pibid0xnmh9AJzf8Qf234Lvli56 • 59 reach, 10 likes, 1
Instagram 84n2phF33R4C9QPBJALiizGaZeAD4 share
zN78ibVGhb24Vkl
• https://www.instagram.com/p/C3tZde
W sXdu/?fbclid=IwAR3EeAIA7AK30
6Ve3v8ZHeX 1 rvWDaFZ0vDObBgV1
82zY69fZIkR28kETU 1 A
2/26/24 Facebook What is a BMP? • https://www.facebook.com/NHSWCD/ • 40 reach, 1 like
and posts/pfbid02GNuPEaMxbMzRn3AW • 53 reach,7 likes, 1 share
Instagram mb4Tosq6fKfqAz3rsboeERyrYpsGdN
D5757dicEBZcCugRPA1
• https://www.instagram.com/p/C31HOJ
GsCuw/?fbclid=IWARORYHuOPGBk
YS6vS STsiTBiGITQprX09UK2aLN
whgEmyCpRx2A6pbvNTQI
2/28/24 Facebook BMP:What is a cistern? • https://www.facebook.com/NHSWCD/ • 55 reach,2 reactions
and posts/pfbid02nB9xRVxjZQj8zs94MV • 70 reach,7 likes, 1 share
Instagram 83yWGTPj4WKRC4tpUptHaluW7ctJ
MvAGfgAQwxzZHU9Ze61
• https://www.instagram.com/p/C36RZ
HfJA4h/?fbclid=lwAR32xB3ciYDv_q
F 8 UgzXavhezlgB SuvDvgvNRAddJ9N
OztzXlEviX4GxRj0
2/29/24 Gov February Newsletter: • 1,221 open out of 2,233
Delivery Included March rain barrel
sales,what is a BMP and • https://lnks.gd/2/2rphnZ-
about Canines for Clean
Water program
3/1/24 Facebook BMP:Why are rain gardens • https://www.facebook.com/watch/?v= • 29 reach,3 likes
and important? 1965050023891033 • 41 reach
Instagram • https://www.instagram.com/reel/C3_U
HwGha08/?fbclid=IwAR33_MMJlDb
pKnnAA4zgv6FKWOPMVLbZg7yN5
8 VcBE6f-D2BtdxA2ClIs2s
3/4/24 Facebook BMP:Why is planting trees • https://www.facebook.com/NHSWCD/ • 276 reach, 16 post
and important? posts/pfbidO2TQnM4WABrb11bj1F7c engagements, 11 likes,2
Instagram 9hUaYcidAW85sgnkLd1pRQoTKLv6 shares
bRumjTA5GwceNf7axql • 108 reach, 13 likes, 1
• https://www.instagram.com/p/C4HJX share
wCCE60/?fbclid=IwAR3GwRossRH_
_1 VgkcIz9IROUgZcHnSxc5MsfHJR
VG_-
ZK41WasmkyZu3Ko_aem_ASTexnoU
QDDff W 5NQWgJFnlNvEsBConjBj S
Wzer7ddJxtsu 1 gKFgxgW0D007XLns
zLIUAMB5aR5u4sG64sg4L19F
140

3/6/24 Facebook BMP:What is pervious • https://www.facebook.com/NHSWCD/ • 55 reach,3 post
and pavement? posts/ptbid02oNX2jkTufHU96RWr6t engagements,3 likes
Instagram XUAkASmh8PcgLkzXgHh5eC3Fqpo • 83 reach, 11 likes, 1
8jVcmEGZ35NCEEDJXmD1 share
• https://www.instagram.com/p/C4MZ1
DDrSM-
/?fbclid=IwAR09HY4mZeKZG9vn6V
9pEyTGK 4SHoObOJr1bXVddrg T-
X-
rxswR9F_Dfl_aemASTZ6t 1 Z 1 cB2o5
N9q_BmCzXIWrA7B9XXd7Upmr1 C
Ei9JZO4zM s2kP3 suCFAwUAM_LzA
DA3 ZxgIz98YkQULi 1 hZ8O
3/7/24 Facebook Reminder of March 14th rain • https://www.facebook.com/NHSWCD/ • 108 reach,8 post
and barrel sale posts/ptbid03X8E53LnHsLRwr6CkY engagements,6 likes,2
Instagram YYLuvtfn3pUBbTAMDYL5BUg2S7f shares
KZpZ38d7nmETGaeWxFg1 • 65 reach,6 likes
• https://www.instagram.com/p/C4O3zL
YMJRr/?fbclid=IwAR3gRhBAGKWy
1 BcwgkuEKCP9Yat6bgwFGndiKl6pI
PukW VBd3yPb V SJGYAM_aem_AS
Rmy0n4cfRegJSuitU1 s7fEnLLQrimU
cKAHFEsv25UxvcSZmmrKZ4vWAm
xrOUHMt_xtprPsG-
BgPnf WJaRLEIEE
3/8/24 Facebook Cape Fear Creek Week • https://www.facebook.com/NHSWCD/ • 303 reach, 19 post
and Event Calendar posts/ofbid031BbQWKZFAL2UvGwh engagements, 15 likes,2
Instagram 25h8P8JVaihZgGR9RKsx8TVaKrH1 shares
M7700D3P8DpsYso2ngHC1 • 79 reach,9 likes,2
• https://www.instagram.com/p/C4RcjC shares
mvpqs/?fbclid=IwAR3 VTXAGmBeFe
KP-
W6syXQp3mhXLG3vSMhTHDWwtE
aOYAX6oigFOWG0oDO4 aem_ASS
WO3bAnrUquGHdtCLKodclsedN24F
XYmmSZ-
USARBNJKGmx9ZEL8bTnOpBiyMs
68GS4ILjAcnznHpDkXF9i5 V V
3/9/24 Facebook Rain Barrel Sale March 16th • https://www.facebook.com/NHSWCD/ • 474 reach, 12 post
and posts/ptbidOHbgwJPVfiDTNbgfhd6G engagements,9 likes, 1
Instagram RsFknUPMoavB4jhs3FAuadJ7y5GZN share
HAqUUpriZVxV7UxX1 • 72 reach, 12 post
• https://www.instagram.com/p/C4UBY engagements,9 likes,2
7ouFa- shares
/?fbclid=IwAR2t7rvc0uISbWY56R9i3
aV5M8L5rAFMuy12MMR5Twzgj59N
pT2oct3Z2w_aem_ASRO4ec4i6ISR
APEgN pTx4OOdE6wTw9oMrV8PG
7Uo4h5tvn7TILStBFzODgga 1 M8Ehm
4cfNpECDR9coZvFyRWp1
3/13/24 Facebook Reminder of March 14th rain • https://www.facebook.com/NHSWCD/ • 101 reach,5 post
and barrel sale posts/otbid0wjJYUcde8HiU6trnGNet engagements,2 likes, 1
Instagram GudLVaWuUG7WsmM6AwHHmM2 share
vJrsLzTkcz4sGMkYgL6wrl • 72 reach,8 likes, 1
• https://www.instagram.com/p/C4drv1I comment
LO Vy/?fbclid=IwAR 1 fB5RkLY9lkep
pga9DUvrimOvSbLquO7eafamcEMF
zN-
Sim7gNAonu15 s_aem_ASQfl7JXf2Bv
UEcmKoJ9g5O2M1 WA6k_BzP V gfSy
DL3cj 1EDmKd_Ogl7D2yc9uiLi9_6Z
g-2GP04miIa8dFR2RcFe
141

3/14/24 Facebook Reminder about Cape Fear • https://www.facebook.com/NHSWCD/ • 100 reach,7 post
and Creek Week posts/pfbid0m7cicBC4uZVbVYa2zsJo engagements,2 likes, 1
Instagram XhcPAvwNPvEPM5hgxBrkht2oJiNsB comment, 1 share
3rTJB971aeoSVCrl • 57 reach, 12 likes, 1
• https://www.instagram.com/p/C4gdO1 share
MvaZG/?fbclid=IwAR2sza9I2UVDD
wGknj gcJFXKP W 6P l yIMr9eoaUsOb
_mia4pepIUA4dJmtd4_aem_ASRMuS
T-
MgidX5zVeda5ggBBIni01 H3pgnDDR
MCpifrGXUvK133YokaLZmnTyCUq
gACLV_U7f3BEBPYlkdmFT_vY
3/15/24 Facebook Reminder about March 16th • https://www.facebook.com/NHSWCD/ • 322 reach,8 post
and rain barrel sale posts/pfbidOeMWfxPwP8XCnDvGE9 engagements,5 likes,2
Instagram o5FR9Vf9SvbqAF7RPWcV2WxNyu shares
QrDs5ioNdX59gQTB8uM3m1 • 77 reach,9 likes, 1 share
• https://www.instagram.com/p/C4iZmm
NrQ7_/?fbclid=IwAR1 VgY1 JJ8 Wdm
SSIrZoMymyBIUL5n_ITnF8BKc2b8
wg7Ir6twXsic7i0Jks_aem_ASTl3H4i
XnM7Pyg6ElbgSCA6HHpPcQs W sm-
tB08PxT4gV eXM8L7r4FoueRTPBeR
gwCANN7W9HR51N2eEimbXvTZI
3/19/24 Facebook Cape Fear Creek Week • https://www.facebook.com/NHSWCD/ • 107 reach,25 post
and Wade Park Recap posts/pfbidOnVdMpXf6UHp7jbYBVq engagements,2 likes
Instagram Egj9qwzwiWo7aMggcPYDPvAJ1N5g • 52 reach,6 likes
FaxaTosfyGGLXyJWwul
• hops://www.instagram.com/p/C4s1kjX
ruxc/?fbclid=IwAR3-
NbiHm52I682g1-
7w1nv8KY5YL4trGMBQDZtIFbWCx
eOflgKIg3u--
kY aem ASRWD ftwzpexnplaOXg8
MJPLVzU1 SjqYxCbDwPPjKg44WM
Djr0D5r4gPWP9HheLw5_xMIKUp8u
SN5d410wP005Z
3/25/24 Facebook Reminder of March 30th • https://www.facebook.com/NHSWCD/ • 178 reach, 16 post
and Rain Barrel Sale posts/pfbid02UZgY6wZosi9fC2kYwd engagements, 12 likes, 1
Instagram 1PKeS9jJw5JDSapEqyCUnWBuHGt comment,2 shares
WqrsgKDmuDPyoiQiPVgl • 73 reach,3 likes,3
• https://www.instagram.com/p/C48gb2 shares
Cvkj A/?fbclid=IwAR3 saNXN0k4Ln1
wBvYV 1 VsDfv5FcD2QV3cFmUOLlc
wnK5gEWDcna8nx3vqo_aem_AST7a
wwMMgN-
LQHBJ6oyt6fezzE2z99vKY0Us8CkS
gg4xLuciEYHRxRoxlVwc4YwycJyi3
1N7_GlFhSb2kleUWyV
3/29/24 Facebook Reminder of March 30th • https://www.facebook.com/NHSWCD/ • 53 reach,2 post
and Rain Barrel Sale posts/pfbid0WeC22v2DQXecF3XBH engagements,2 likes
Instagram Xi4F66PMXEev45eLZD5VdmVXd3o • 53 reach,3 likes
9YuxyE96ZXgQyPeMHbtM1
• https://www.instagram.com/p/C5HaYo
2pAHF/?fbclid=IwAROHGKy1-
hDgxoQKA4aH_riG36gm V 5 eOwg43
UShToVM95T65VPSSfSESxjM_aem
_AXSE6DADeZsjkxokacyZ2XWzqSp
FF-fG78tuDgINcnFphOHfvBBQSa5-
VDtyhcfYkPO-
hmNhgf HgWscZ6eVaPmR
April 1 -June 30, 2024
Website/Map Updates/Social Media Posts/Newsletters(please use bullets for lists) - =
142

Date Platform What was updated/ Provide Links #of Engagements
posted?
4/1/24 NHSWCD Updated Rain Barrel Dates • https://www.nhcgov.com/255/Soil- • n/a
Website Water-Conservation-District
4/3/24 Facebook April 6th Rain Barrel Sale • https://www.facebook.com/NHSWC • 615 reach,4 reactions,3
and D/posts/pfbid02z2gQUisx3G2pp6Kt shares
Instagram gnPfEMCf96nPTf7E1b49LeQLg2N • 57 reach,3 likes
VYTtmELJvdLRQfPCP3rJUl
• https://www.instagram.com/p/C5US
WwShkJQ/?fbclid=IwZXhObgNhZW
OCMTAAAROC31 OPoH72jvMvWe
_uTe VJKHC7pL5 SgLXEy0-
40YZRMjzTE1r68a66taQ_aem_AQn
uh5EZEskh6PIpk1 v8mjCnhNZoiiUe
OxC-bFesTNDBn7-
LI021 pKTjJfb28xQyCTQZrkGgBp
xE_hgUH23edI5
4/8/24 Facebook April 11th and 12th Rain • https://www.facebook.com/NHSWC • 69 reach, 1 reaction
and Barrel Sales D/posts/pfbid074aiC8cWN6F5ZnUi • 60 reach,likes:4
Instagram LvrPKete5ehwEYp4cEvXWCzK6Aj
baLvZCAUdJZhdw8EnBaiyl
• https://www.instagram.com/p/C5hK
W auCEHr/?fbclid=IwZXhObgNhZW
OCMTAAAR3GIg793y6S8 53E3C1
at8uYUtlYIj lYQvknLLtfOhM5 50Q0
TGKOYFdgIY_aem_AQnN8ojobuG
oFsBeJhG_Eyel-
ZRyogePm5 POoFpQOeJKFlYj x9DJc
KXBvoABlgQ 1 JUnMoxdT9175LS5i
n8t9u7VY
4/19/24 Facebook Reminder of the Earth Day • https://www.facebook.com/NHSWC • 58 reach,2 reactions
and Festival and that we had two D/posts/pfbid02RAXYSbNi7nPHgU • 104 reach, 11 likes,2
Instagram tables NHSWCD and bfTtspMT5napPtAPPdzyBvm8NbKc shares
Canines for Clean Water 4FNpvTwLHe9vxuKWdxABP11
• https://www.instagram.com/p/C59z4
OxLQAz/?fbclid=IwZXhObgNhZWO
CMTAAAR2 gUe7 CG 1 uAt0Ia9Gw3
OGZmKS1gx3Kh-
hcSbcuYNV3 S91Fm3dgVMKA_088
_aem_AQmVL9OmGpHAcB7s3jkg
MrluWISdEaFPkZB9iGemkEIMpfx
UCI-
G_M3OmggHv4Szr1 aA2G9X 1 DQc
FBI 2yi4Oifg
4/30/24 Facebook Ruff Draft Pet Industry Fair • https://www.facebook.com/NHSWC • 57 reach,4 reactions
D/posts/pfbid02VR1oS1p3 StTrTvE5
XtoSvGBZ5LcDxX4QGgB4MVAgg
JYVB 18F84WuVAQvPhDpRxhal
4/30/24 Gov April Newsletter Updates • https://content.govdelivery.com/acco • 1,264 total opens out of
Delivery which included Storm Drain unts/NCNEWHAN/bulletins/398af4b 2,169
Marking,Wilmington
Watershed Map Link,
Canines for Clean Water
event
5/3/24 NHSWCD Updated Rain Barrel Sale • https://www.nhcgov.com/255/Soil- • n/a
Website Dates Water-Conservation-District
5/8/24 Facebook Reminder of our May 9th • https://www.facebook.com/NHSWC • 555 reach,2 reactions,2
and Rain Barrel Sale D/posts/pfbid02J2WeEHB6fbsRcAr shares
Instagram NvsZ98Yuk7nGTwVEQ2thgJsuMkv • 48 reach,6 likes
of 873 xYNHXQZs 1 y6Z9 VMPA1
• https://www.instagram.com/p/C6uMf
EQoCuu/?fbclid=IwZXhObgNhZWO
CMTAAAR 1 AF7w8x2dmNgD9NF6
RzDc6 VTgbrQUNiv0r49hYuc-
143

0Ynw2J-
oCgmgBLcY_aem_AQkDkOblgnmZ
5 ikeBKW9eBGuzEZ09xcCFOnGAE-
U 1 w14HNmOwLNV24wGum5hYdn
gkgwpeUZOYlmgO_V6C7n-O2Qg
5/17/24 Facebook Reminder of our May 18th • https://www.facebook.com/NHSWC • 259 reach, 1 reaction
and rain barrel sale D/posts/pfbid02ieemjLCo7cuECuTL • 49 reach,3 likes, 1
Instagram WucrzCZULzVr6J85sp5y6uVx7eW shares
RiJ6TgA5bXbky2LXKppES1
• https://www.instagram.com/p/C7FXo
VCPKSi/?fbclid=IwZXhObgNhZWO
CMTAAAR2465NERMx 1 yFeZ7snO
ZyiHMx7xwKHqQk6C9u7-bza6-
q46BXooQxs78-
w aem A01_CHJdcL8I-
VZsktV W522ciTsvpMk20zOsomN5
CTTcmwgbz98hU6KebOZXBLQgD
_QAXJMWJZIytp5NX_hSDWYr
5/20/24 NHSWCD Updated rain barrel dates for • https://www.nhcgov.com/255/Soil- • n/a
Website June Water-Conservation-District
5/23/24 Facebook Ruff Draft May Pup Market • https://www.facebook.com/NHSWC • 25 reach,2 reactions
and D/posts/pfbidOLWtULCCDZmV8V • 29 reach,2 likes
Instagram AHSgUHpwgWBX441 VGv1UBN5
Wr7rg7KtzV965hEYgwhmXkuEF39
bl
• https://www.instagram.com/p/C7VC
HAtPRO-
/?fbclid=IwZXhObgNhZWOCMTAA
AROKAEX0w5 SYCXp eUAiYHRM
nlmt2LFUZJ_d4ozk6W-
wbLACz2tDHydjb74U_aem_AOnB-
M_M8YoxMs 13 Hhjrm6cNC4oaTee
GaOnG9kaftARE1tS03RppxcgfOEv
DsTlhmeYSYxOpbE-
I j L VDff xcQOA5&img_index=1
5/28/24 Gov May Newsletter Updates • https://content.govdelivery.com/acco • 1,374 opens out of 2,222
Delivery which included Rain Barrel unts/NCNEWHAN/bulletins/399f390 delivered
Sales and Canines for Clean
Water event
5/29/24 Facebook Rescheduled Date for Ruff • https://www.facebook.com/NHSWC • 24 likes, 1 reaction
and Draft May Market D/posts/pfbid08SeEo6YdAedYty5sX • 48 reach,2 likes
Instagram MyrX2xnKHL3jDyaTTyZZ1GgvvP9
jACq2oe2gTao55nSr4Hql
• https://www.instagram.com/p/C7kx8t
DNNn_/?fbclid=IwZXhObgNhZWOC
MTAAAR0Ce3R51 KUj 3wkgwJ23A
eXWFj GxThImGrScOQCusnu-
SliebyZnEG7K094_aem_AUNZGQh
rRxhGlkOQva-
3 LufcA 1 auj Rij M 8 S a3 Q of XdF K4-
B l byg-N2zci4yMavOfEcycZGJ-
JNOFXVYkVI3BWmND
6/8/24 Facebook Rain Barrel Sales for June • https://www.facebook.com/NHSWC • 46 reach,2 reactions
and 13th and 15th D/posts/pfbid05us6JiBXSUUnBCM • 190 reach,6 likes,2
Instagram NBQKGEZZACnmTYjhnK8gz6Kyz shares
ifQ71 ASCsmjYjtxeQzNVLTyS1
• https://www.instagram.com/p/C79loa
PsMik/?fbclid=IwZXhObgNhZWOC
MTAAAR3MF9UcW34 WiWUQz2k
P2k6 WK7dsMwAxiBKnz2n5_ccwT
p2aeEF-OcHg3d4_aem_AUMe-
J5Zt0xXGdZwYp7iK6aWvZxlPvWq
RcORAc8deTZOXND4Py92f2_2Mj
144

MknaMjhbSiKME3vXPDRS_zukMv
95u
6/12/24 Facebook Reminder of June 13th Rain • https://www.facebook.com/NHSWC • 160 reach,2 reactions, 1
and Barrel Sale D/posts/pfbidO2pmbXA7ix9XZwLEa share
vYKL8UV Vr2SLanYJPczXJQdQ
Instagram tSY9ghnBtM5HwNQZ611cnRAdV1 • 38 reach,4 likes
• https://www.instagram.com/p/C8Hk
OiwtDTy/?fbclid=IwZXhObgNhZWO
CMTAAAR 1 OsUj QvzsoHe7pbDDC
DUSPBtMrZhksJBnNtjJJdu6O6MM
uid3APOLOr9c_aemAdn9ENAZmz
W4wPKaNwSHfV199DAAO73b 165
3bhC6buTLfc5lkQbiC5tWT27d5ogc
OJJFRIej C7gBprCRy9iuyuEn
6/14/24 Facebook Reminder of June 15th rain • https://www.facebook.com/NHSWC • 372 reach, 1 like
and barrel sale D/posts/pfbid021BCgFxKgMa3ftWs • 68 reach, 11 likes
Instagram A9xZMFFga97KL6sNCrsuhkbcbfl L
KEueo98oMEhR9o86pL6Dyl
• https://www.instagram.com/p/C8Mtz
3zxuxL/?fbclid=IwZXhObgNhZWOC
MTAAAR2fnmYGPfB_gXEJvc6OY
dTOs-
rN6208OcMHgUudjoF9YkzEif9o80
VH5Dg_aem_ZmFrZWR1 bW 15MT
ZieXRlcw
6/18/24 NHSWCD Updated website for July • https://www.nhcgov.com/255/Soil- • n/a
Website Rain Barrel Dates Water-Conservation-District
6/25/24 NHSWCD Checked City of Wilmington • https://www.nhcgov.com/773/Outrea • n/a
Website Links for new website ch-Tabling-at-Your-Event
• https://www.nhcgov.com/281/Local-
Issues-Initiatives
• https://www.nhcgov.com/788/Heal-
Our-Waterways
6/26/24 Canva Hewletts Creek Changing • https://www.canva.com/design/DAG • Mailed to 500
Tides Summer 2024 HYOYRT_A/AGkb_leeYJyTGbZLJ addresses.
Newsletter KRgsw/view?utm_content=DAGHY
OYRT_A&utm_campaign=designsha
re&utm_medium=link&utm source=
editor
6/28/24 Facebook Rain Barrel Sales for FY 23- • https://www.facebook.com/NHSWC • 81 reach,4 likes
and 24 and information about our D/posts/pfbid02a5z8VMepsLKYi8a • 89 reach,5 likes
Instagram next sale CtsQkfNCN6bUEKNZycm8mwujg
DHG2KVDfE5T5hnCpgZ9Jha6d1
• https://www.instagram.com/p/C8xuw
GKCxbU/?fbclid=IwZXhObgNhZW
OCMTAAAR3AMAe3MeK9Aisg1U
JmIRZLeFU3rTpOKZDakvWUNin3
bROvduR7EnQkdGE_aem8NbKT
OYcpcYeAv2AFfDoVA
6/28/24 Gov June 2024 Newsletter • https://content.govdelivery.com/acco • 1,053 opens out of
Delivery unts/NCNEWHAN/bulletins/3a36d7f 2,272 sent
6/28/24 NHSWCD HOW BMP Map • https://www.nhcgov.com/788/Heal- • n/a
Website Our-Waterways
Rain Barrel Sales and Canines for Clean Water were advertised in the NHSWCD newsletter on
4/30/24 and 5/28/24. Rain Barrel Sales and Heal our Waterways were advertised in the newsletter
on 6/28/24. Rain Barrel sales were updated monthly on the NHSWCD website.
145

Public Involvement/Volunteer Efforts Total Allocated Cost: $1,210
Encourage public participation by engaging city residents/businesses/civic and community
groups in a volunteer Storm Drain Marking program in the city to involve and educate the
community about stormwater pollution.A minimum of 1 volunteer day with at least 5
community volunteers and 14 drains marked is required. Agencies are welcome to do
additional storm drain marking beyond this requirement. Educational doorhangers will be
distributed to surrounding residences/businesses during storm drain marking. Assist in identifying
areas to mark drains, educate volunteers about stormwater pollution and the purpose of the storm
drain marking program, train volunteers in marking and safety, use supplied markers, and help
provide oversight of the program. A trained agency staff member(not intern) is required to be
present during all storm drain marking activities and with each volunteer group and should follow
established marking program guidelines. The agency will be responsible for conferring with the
city to schedule periodic inspection of the markers if it has rained within 24 hours after marking,
although monitoring the weather prior to marking should help avoid this situation. At least 2
weeks advance notice should be given to the city in advance of marking. The SD Kit including
map, tracking card and supplies must be returned to the city within 5 days of marking or sooner if
requested by the city. Lost/missing equipment should be replaced by the agency. ($1210)
July 1 - September 30, 2023
Storm Drain Marking
Date Name of Volunteer Group/ Watershed Name/ #of Volunteers/ #of Drains #of Door
Business/Etc. Specific Streets Marked Total Volunteer Marked Hangers
within the City limits Hours Contributed Distributed
October 1 -December 31, 2023
Storm Drain Marking
Date Name of Volunteer Group/ Watershed Name/ #of Volunteers/ #of Drains #of Door
Business/Etc. Specific Streets Marked Total Volunteer Marked Hangers
within the City limits Hours Contributed Distributed
January 1- March 31, 2024
Storm Drain Marking
Date Name of Volunteer Group/ Watershed Name/ #of Volunteers/ #of Drains #of Door
Business/Etc. Specific Streets Marked Total Volunteer Marked Hangers
within the City limits Hours Contributed Distributed
April 1 -June 30, 2024
Storm Drain Marking
Date Name of Volunteer Group/ Watershed Name/ #of Volunteers/ #of Drains #of Door
Business/Etc. Specific Streets Marked Total Volunteer Marked Hangers
within the City limits Hours Contributed Distributed
4/15/24 Community Volunteers Barnards Creek 6/1.5 hours 15 29
146

Programs/Partnerships Total Allocated Cost: $1457
Administer and implement a public rain barrel sale.
NHSWCD will promote the sale using methods such as day-of signage,local government
television, agency website, social media, community events, signage, press releases, and
direct media contact and interviews. All rain barrel buyers will be asked to give their name,
watershed, address, #of barrels purchased and gallons, and other necessary info in order to
educate them about watersheds and track/record volume reduction for the Heal Our
Waterways Bradley/Hewletts Creek watershed restoration effort. The Wilmington
Watersheds Map should be displayed for the sale and education. ($1457)
July 1 - September 30, 2023
Public Rain Barrel Sale
Date of Sale Sale Location #of 50 gallon barrels sold
7/25/23 New Hanover County Arboretum 6
8/10/23 New Hanover County Arboretum 6
8/22/23 New Hanover County Arboretum 0
9/14/23 New Hanover County Arboretum 3
9/16/23 New Hanover County Arboretum 4
October 1 -December 31, 2023
Public Rain Barrel Sale
Date of Sale Sale Location #of 50 gallon barrels sold
10/12/23 New Hanover County Arboretum 5
10/21/23 Tidal Creek Co-op 4
11/9/23 New Hanover County Arboretum 8
11/18/23 Tidal Creek Co-op 2
12/2/23 Tidal Creek Co-Op 0
12/14/23 New Hanover Arboretum 1
January 1 - March 31, 2024
Public Rain Barrel Sale
I
Date of Sale Sale Location #of 50 gallon barrels sold
1/11/24 New Hanover County Arboretum 3
1/20/24 Tidal Creek Co-op 6
2/8/24 New Hanover County Arboretum 9
2/17/24 Tidal Creek Co-op 5
3/14/24 New Hanover Arboretum 13
3/16/24 Tidal Creek Co-op 3
3/30/24 Tidal Creek Co-op 6
April 1 -June 30, 2024
Public Rain Barrel Sale
Date of Sale Sale Location #of 50 gallon barrels sold
4/6/24 Tidal Creek Co-op 3
4/11/24 New Hanover County Arboretum Plant Sale 4
4/12/24 New Hanover County Arboretum Plant Sale 3
5/9/24 New Hanover County Arboretum Plant Sale 21
5/18/24 Tidal Creek Co-op Canceled due to truck issues
6/13/24 New Hanover County Arboretum 14
6/15/24 Tidal Creek Co-op 5
147

Contract Administration Total Allocated Cost: $2970
Quarterly progress reports and invoices will be submitted in accordance with the following
provisions:
Submit cumulative quarterly progress reports and invoices according to the following quarters:
July 1 - Sept 30 (1st Quarter); October 1 - Dec. 31 (2nd Quarter); January 1 - March 31 (3rd
Quarter); April 1 - June 30 (4th Quarter). The 4th quarter progress report will serve as a compiled
year-end summary report and will be included in the City's NPDES annual stormwater permit
reporting and audit records.
Quarterly reports, invoices, and any other contract-related reports are due within 12 calendar
days and will follow templates and instructions set forth by the city. Note, the 4th quarter due
date changes every year due to the payment cutoff deadline for the city's fiscal year. Therefore,
the city will notify the agency by email about the deadline for all 4th quarter reporting, which
may be sooner than July 12th.
If the reporting due date falls on a weekend or a city-observed holiday, reports are due the
following weekday by 5pm. Any reports received late, including Quarterly Progress Reports,
Quarterly Invoices, other contract-related reporting, End of Year Summary Totals,year-
end compilation of records/reports/etc. on flash drive will result in an automatic overall
reduction of the quarterly invoice payment amount according to the following schedule:
• 1-10 calendar days late - 10% reduction of the quarterly payment amount
• 11+calendar days late -20% reduction of the quarterly payment amount
The quarterly invoice should use the supplied template which shows the % of each service
completed each quarter, invoice amount, and amount remaining to be paid. Invoices will be paid
once the quarterly progress report and invoice(s) are received and reviewed by the City for
adequate progress. Non-performance or inadequate progress may result in non-payment or
reduction of payment. No pre-payment of services will occur.
Reports and invoices that do not follow templates/instructions will be returned for correction;
payment will be processed once updated reports and invoices are received, reviewed, and
approved.
NHSWCD will maintain all records and reports related to this contract on a fiscal year(FY)basis
(July 1-June 30). These records should be retained for a period of at least 5 years. These files are
public record and should be accessible at the contracted agency location and available for
inspection and NPDES program audits. In addition, an annual compilation of all contract
documents, records, reports, invoices,pertinent educational materials and other contract-related
materials will be provided to the City of Wilmington on a USB Flash Drive for the entire contract
year(July 1 —June 30)by the notified due date for 4th quarter reporting.
These reporting requirements may be updated at any time to accommodate the city's federal
NPDES stormwater permit reporting requirements.
Other: Do not assign a cost.
148

Assist the City of Wilmington in implementing additional public notice, outreach, education,
involvement, and participation activities required by federal NPDES stormwater permit.
Summary reports and information may be included in the City's NPDES yearly report to the State.
In addition, significant water quality problems or suspected problems identified while
implementing contract services will be reported immediately to the appropriate officials,
including the city's Stormwater Compliance Officers at 910-343-4777 or the city's Stormwater
Pollution Prevention Hotline at 910-341-1020 or wilmingtonnc.gov/reportstormwaterpollution
Contact person: The City of Wilmington requires one main point of contact for the
implementation, management, communication and reporting of this annual contract. This staff
person will be the individual that implements the majority of contract services, regardless of
current staffing levels, and therefore will be the most familiar with the contract. The designated
contact person is: Dru Harrison. ($2970)
Report compiled by: Dru Harrison Date: 6/30/2024
149

APPENDIX D: ILLICIT DISCHARGE DETECTION AND ELIMINATION (IDDE)
Dry Weather Flow Monitoring Locations
• Smith Creek Watershed. — 10 outfalls investigated.
• Bradley Creek Watershed—6 outfalls investigated
• Greenfield Lake Watershed—2 outfalls investigated
• Cape Fear River Watershed— 1 outfall investigated
• Burnt Mill Creek Watershed- 12 outfalls investigated.
• Whiskey Creek Watershed—5 outfalls investigated
150

Policy for Reporting and Documentation of Sanitary Sewer Overflows and System Leaks
Cape Fear Public Utility Authority and City of Wilmington
Purpose:
The purpose of this document is to establish agreed upon procedures for the Cape Fear Public
Utility Authority (CFPUA) to follow regarding reporting and documentation of sanitary sewer
overflows (SSO)that impact the City of Wilmington Municipal Separate Storm Sewer System
(MS4). These guidelines will enable the City to comply with NPDES Phase II Stormwater permit
reporting requirements as well as to provide assistance to CFPUA in mitigating any potential
threat to public health or the environment.
Reporting Requirements:
All SSOs resulting in discharge to the City of Wilmington MS4, or causing possible contamination
of stormwater discharging to the storm system, must be reported to the City within 48 hours of
occurrence in accordance with City Code Chapter 12, section 12-24. Failure to comply may result
in a notice of violation(NOV) for the CFPUA. Fines for non-compliance range up to $10,000
based on quantity, risk to the public, environment damage and degree of negligence as
documented in the City Code. The following table documents the minimum information required
for sanitary sewer overflows and sewage leaks that may impact the City's MS4.
Date of
Spill/Leak Location Volume Corrective Action NCDWQ Form Analytical Data
SSO
< 1000 gal X X X x
> 1000 gal X X X X X X
System Leak x x x x x as needed
Spills greater than 1,000 gallons require an additional completed copy of the DWQ's Collection
System Sanitary Sewer Overflow Reporting Form(CS-SSO)provided at the same time as when
provided to the State. Failure to comply may result in an NOV for CFPUA. Clean up
requirements are in accordance with the CFPUA's Clean up Procedure Policy. This information
will also be used in documenting the compliance with the City of Wilmington's annual NPDES
Phase II Stormwater report to NCDWQ.
City of Wilmington Contact Information:
Spills less than 1,000 gallons
Use the Pollution Prevention Hotline: [phone]
151

Or go to: www.wilmingtonnc.gov/reportstormwaterpollution and fill out the online form.
Spills greater than 1000 gallons or system leaks
1) Brian Rostholder
Compliance Officer
910-341-0191
[e-mail]
2) Michael Blagg
Stormwater Compliance Officer
910-341 -5884
[e-mail]
3) Jim Quinn
Stormwater Specialist
910-341-4694
[e-mail]
4)Aaron Beckner
Asst. Public Work Director
910-341-0062
[e-mail]
152

(From Page 8 of City of Wilmington Illicit Detection and Elimination Program Manual)
Dry Weather Flow Inspection Program
In accordance with permit requirements for detecting dry weather flows, the City is developing
and implementing a program for conducting inspections throughout the MS4 to detect dry weather
flows. Dry weather flows are defined as any flow in the MS4 that occurs after a 72 hour period
without rain. The objective is to identify and eliminate flows that contain pollutant or pathogen
loads. Such flows vary in source, content, and frequency, thereby imparting variable impacts
within the larger MS4 and the final receiving water bodies. Promptly identifying dry weather
flows is instrumental in recognizing and addressing deleterious illicit discharges. As the program
develops, procedures will be evaluated and modified with the aim of more effectively detecting
and eliminating illicit discharges.
Employees of the City familiar with outfall inspection procedures will conduct the inspections.
Inspections will be conducted only during dry periods to facilitate identification of only those
flows unassociated with allowable stormwater flows. Furthermore, those outfalls located along
tidally influenced reaches will be inspected at low tide; should the outfall still be submerged at
low tide, the stormwater conduit will then be traced upgrade to the nearest manhole or observable
location beyond tidal influence, where an inspection will be more likely to detect a dry weather
flow. A similar modified observation procedure will be used for those points where direct
inspection of the outfall point is not possible; observations will be made immediately upgrade in
the system at an appropriate location for dry weather inspection.
The inspection itself will consist of an initial visual inspection of the outfall to determine the
presence or absence of water or liquid flow. Photographs will be taken of the inspection location
and saved along with the inspection record containing data describing the conditions observed at
the outfall or observation point. The detection of any suspicious dry weather flow will prompt a
service request for a field screening as described in later sections of this manual outlined as Steps
1-4, in which physical, chemical, and biological parameters may be analyzed to determine the
nature and source of any illicit discharge.
The inspection records will be stored in the GIS as tables. Screen shots of the actual ArcPad
routine and a diagram showing the database designed for storing these records is shown in
Appendix E: Field Data Collection of Dry Weather Inspections using ArcPad.
Given that the City is located in a coastal area with tidal influence in parts of the MS4 and
numerous groundwater sources infiltrating or directly routed into the MS4, our strategy for
performing the observations will be adjusted accordingly. The initial location of all major outfall
points has provided the starting point for the Dry Weather Flow Inspection Program. Each of the
major outfall points will be inspected,photographed and have an observation record saved to the
GIS database as described above. Following completion of this effort, a similar systematic
inspection of major trunk lines and areas of interest will begin.
The selection of major trunk lines for inspection will be a strategically targeted effort to isolate
153

those portions of the drainage system that may be contributing to any dry weather flow. At this
point, we envision inspections progressing up a selected trunk line from the outfall so that any
contributing dry weather flow source areas can be identified and investigation into the source can
begin. MS4 structures which have sewer cross pipes associated with them are at the greatest risk
for sewage contamination; therefore along with the trunk line inspection effort, special attention
will be given to inspecting any MS4 structures or junctions which have a sewer cross pipe passing
through the structure. Any identified illicit discharge encountered during the both the trunk line
and sewer cross pipe inspection process will result in a service request being generated.
The selection of major trunk lines and points along the trunk line for inspection will be scheduled
with consideration given to several influencing factors including: weather conditions, the degree to
which stormwater infrastructure mapping is reliable and complete within a given area, suspicion
of negative inputs to the MS4 based upon annual water quality reports, 303d listings, and/or
industrial land use designations. Also, indications of illicit discharge observations from the MS4
mapping crew will prompt inspections. Dry weather inspections will be performed at 25% of the
total number of outfalls per year depending on weather conditions.
154

APPENDIX E: CONSTRUCTION SITE RUNOFF CONTROLS
Included in this section:
New Hanover County Erosion & Sedimentation Control Ordinance
New Hanover County Ordinance:
The following are excerpts culled from the New Hanover County Erosion and Sedimentation
Control Ordinance:
The New Hanover County erosion and sedimentation control ordinance is adopted for the
purposes of:
(1) Regulating certain land disturbing activity to control accelerated erosion and sedimentation in
order to prevent the pollution of water and other damage to lakes, watercourses, and other public
and private property by sedimentation; and
(2) Establishing procedures through which these purposes can be fulfilled.
General requirements of the permit include among others:
(a) Plan required. No person shall initiate any land disturbing activity which uncovers more than
one acre without having an erosion control plan approved by the county.No land disturbing
activity may be initiated until the county is notified of the date that the land disturbing activity will
begin.
(b) Protection of property. Persons conducting land disturbing activity shall take all reasonable
measures to protect all public and private property from damage caused by such activity.
(c) More restrictive rules shall apply. Whenever conflicts exist between federal, state, or local
laws, ordinances, or rules, the more restrictive provision shall apply.
(e) Inspections. Any and all applicable intermediate inspections may be held in any trade
(building, mechanical, electric and/or plumbing) if any land disturbing activity, on a tract,
including single-family residences, is found not to be in compliance with any part of this article.
(f) Building finals. Building finals and/or certificates of occupancy may not be issued if any land
disturbing activity, including single-family residences, is found not to be in compliance with any
part of this article.
Mandatory Standards For Land Disturbing Activity
155

No land disturbing activity subject to the control of this article shall be undertaken except in
accordance with the following mandatory standards:
(1) Buffer zone.
a. No land disturbing activity during period of construction or improvement to land shall be
permitted in proximity to a lake or natural watercourse unless a buffer zone is provided along the
margin of the watercourse of sufficient width to confine visible siltation within the 25 percent of
the buffer zone nearer the land disturbing activity. Waters that have been classified as trout waters
by the environmental management commission shall have an undisturbed buffer zone 25 feet wide
or of sufficient width to confine visible siltation within the 25 percent of the buffer zone nearest
the land disturbing activity, whichever is greater. Provided, however, that the county may approve
plans which include land disturbing activity along trout waters when the duration of said
disturbance would be temporary and the extent of said disturbance would be minimal. This
subdivision shall not apply to a land disturbing activity in connection with the construction of
facilities to be located on, over, or under a lake or natural watercourse.
b. Unless otherwise provided, the width of a buffer zone is measured from the edge of the water
to the nearest edge of the disturbed area, with 25 percent of the strip nearer the land disturbing
activity containing natural or artificial means of confining visible siltation.
c. The 25-foot minimum width for an undisturbed buffer zone adjacent to designated trout waters
shall be measured horizontally from the top of the bank.
d. Where a temporary and minimal disturbance is permitted as an exception by subsection (1)a.
of this section, land disturbing activities in the buffer zone adjacent to designated trout waters
shall be limited to a maximum of ten percent of the total length of the buffer zone within the tract
to be distributed such that there is not more than 100 linear feet of disturbance in each 1,000 linear
feet of buffer zone. Larger areas may be disturbed with the written approval of the director.
e. No land disturbing activity shall be undertaken within a buffer zone adjacent to designated
trout waters that will cause adverse temperature fluctuations, as set forth in 15 NCAC 2B.0211
"Fresh Surface Water Classification and Standards", in these waters.
(2) Graded slopes and fills. The angle for graded slopes and fills shall be no greater than the
angle, from zero to nineteen degrees,which can be retained by vegetative cover or other adequate
erosion control devices or structures. Only when approved by the county may slopes be steeper
than two foot of run to one foot of rise. In any event, slopes left exposed will,within 15 working
days or 30 calendar days, whichever is shorter, of completion of any phase of grading, be planted
or otherwise provided with ground cover, devices, or structures sufficient to restrain erosion.
(3) Ground cover. Whenever land disturbing activity is undertaken on a tract comprising more
than one acre, if more than one acre is uncovered, the person conducting the land disturbing
activity shall install such sedimentation and erosion control devices and practices as are sufficient
to retain the sediment generated by the land disturbing activity within the boundaries of the tract
during construction upon and development of said tract, and shall plant or otherwise provide a
permanent ground cover sufficient to restrain erosion after completion of construction or
development. Except as provided in section 23-238(b)(5), provisions for a ground cover sufficient
156

to restrain erosion must be accomplished within 30 working days or 120 calendar days following
completion of construction or development whichever period is shorter.
(4) Prior plan approval. No person shall initiate any land disturbing activity on a tract if more
than one acre is to be uncovered unless, 30 or more days prior to initiating the activity, an erosion
and sedimentation control plan for such activity must be both filed with and approved by the
county. The county shall forward to the director of the division of water quality a copy of each
erosion and sedimentation control plan for a land disturbing activity that involves the utilization of
ditches for the purpose of dewatering or lowering the water table of the tract.
Design and Performance Standards.
(a) Except as provided in subsection (b)(2) of this section, erosion and sedimentation control
measures, structures and devices shall be so planned, designed and constructed as to provide
protection from the calculated maximum peak of runoff from the ten-year storm. Runoff rates
shall be calculated using the procedures in the USDA, Soil Conservation Service's "National
Engineering Field Manual for Conservation Practices," or other acceptable calculation procedures.
(b) In high quality water(HQW) zones, the following design standards shall apply:
(1) Uncovered areas in HQW zones shall be limited at any time to a maximum total area
within the boundaries of the tract of 20 acres. Only the portion of the land disturbing
activity within an HQW zone shall be governed by this section. Larger areas may be
uncovered within the boundaries of the tract with the written approval of the director.
(2) Erosion and sedimentation control measures, structures and devices within HQW
zones shall be so planned, designed and constructed to provide protection from the runoff
of the 25-year storm which produces the maximum peak rate of runoff as calculated
according to procedures in the United States Department of Agriculture Soil Conservation
Service's "National Engineering Field Manual for Conservation Practices" or according to
procedures adopted by any other agency of this state or the United States or any generally
recognized organization or association.
(3) Sediment basins within HQW zones shall be designed and constructed such that the
basin will have a settling efficiency of at least 70 percent for the 40-micron (0.04 mm)
size soil particle transported into the basin by the runoff of that two-year storm which
produces the maximum peak rate of runoff as calculated according to procedures in the
United States Department of Agriculture Soil Conservation Services "National
Engineering Field Manual for Conservation Practices" or according to procedures adopted
by any other agency of this state or the United States or any generally recognized
organization or association.
(4) Newly constructed open channels in HQW zones shall be designed and constructed
with side slopes no steeper than three horizontal to one vertical if a vegetative cover is
used for stabilization unless soil conditions permit a steeper slope or where the slopes are
stabilized by using mechanical devices, structural devices or other acceptable ditch liners.
In any event, the angle for side slopes shall be sufficient to restrain accelerated erosion.
157

(5) Ground cover sufficient to restrain erosion must be provided for any portion of a land
disturbing activity in a HQW zone within 15 working days or 60 calendar days following
completion of construction or development, whichever period is shorter.
Responsibility For Maintenance.
During the development of a site,the person conducting the land disturbing activity shall install and/or
maintain all temporary and permanent erosion and sedimentation control measures as required by the
approved plan or any provision of this article,the act,or any order adopted pursuant to this article or the
act. After site development,the land owner or person in possession or control of the land shall install and/or
maintain all necessary permanent erosion and sediment control measures, except those measures installed
within a road or street right-of-way or easement accepted for maintenance by a governmental agency.
The full text of this article can be found under Chapter 23,Article VI of the Code of Ordinances County of
New Hanover,North Carolina.
158

APPENDIX F: POST-CONSTRUCTION SITE RUNOFF CONTROLS
Included in this section:
Inspection Reporting Summary
Dates of Inspections 2023-2024
Total# Sites Inspected 15
Compliance Response Letter
Level 1 (first letter) 7
Level 2 (second letter)* 0
Level 3 (third letter)** 0
# of Sites Requiring Maintenance 7
*If no response from first letter after 60 days,second letter is sent
159

Summary of Plan Review Activities 2023-2024
Permit Date State
Project Name Project Type Type of Permit Number Permit New On-site SCM'a Permit
Issued (Y/N)
-
St.Andrews on the Sound Parking Lot Drain Plan New Permit 2014014R1 10/24/2023 None N
Hams Teeter Fuel#301-Lumina Commons SWP HD New Permit 2024006 5/14/2024 Pervious Concrete(4,731 sf) N
Starway Village SWP HD New Permit 2023023 11/30/2023 2 Wet Ponds N
Cookout Market Street SWP HD New Permit 2023045 6/10/2024 None N
Costco ADA Review Review Only(no permit req'd) <2,500 sf of BUA 2005053R1 12/14/2023 None Y
Howard RV Center SWP HD Revision to Existing Permit 2020007R1 3/13/2024 None N
Barclay West Tum Lane SWP HD Revision to Existing Permit 2014013R3 5/13/2024 None N
Seagate Place(aka 109&11l Giles Ave) SWP HD New Permit 2023026 9/11/2023 1 Wet Pond N
IFly SWP HD New Permit 2023014 12/18/2023 1 UG Detention w/Contech Stormfiker N
Project Grace SWP HD New Permit 2023044 12/12/2023 1 CO Infikration Trench N
Carroll at the Avenue SWP HD New Permit 2023050 2/14/2024 1 Wet Pond N
Los Portalos Supermarket Drain Plan New Permit 2023046 2/14/2024 1 Pervious Concrete(10,670 sf),1 Infiltration Basin(pre/post only,no outfall)
Paseo Mixed Use SWP HD New Permit 2005063R1 3/20/2024 1 Bayfiker System N
The Retreat on Shandy(aka Lot 4 Wright Heirs Division) SWP LD New Permit 2023041 11/28/2023 None N
Forest Park Townhomes SWD HD New Permit 2023028 5/3/2024 1 Infiltration Basin N
Barclay West North-PHI(Public Infrastructure) SWD HD New Permit 2023030 10/10/2023 4 Wet Ponds N
Barclay West North-Mosby SWD HD New Permit 2023031 10/23/2023 None N
Barclay West North-Hamlet SWD HD New Permit 2023032 10/23/2023 None N
PBC Office Parking Lot SWD HD New Permit 2023027 1/19/2024 4 Pervious Concrete sections(total25,388 sf) N
Riverlights ReFuel SWP HD New Permit 2023025 11/8/2023 None N
MLK Center Addition SWP LD New Permit 2023007 7/10/2023 None Y
Element by Marriott SWP offsite Revision to Existing Permit 2002031R1 9/12/2023 None Y
Cargo West(fka The Outpost Oka Square One Infill)) SWP HD Revision to Existing Permit 2017015R1 9/14/2023 Pervious Concrete(19,653 sf) N
Chick-Fil-A-Mayfake SWP offsite Revision to Existing Permit 2005036R1 3/18/2024 Pervious Concrete(7,335 sf) Y
Riverlights The Luminance(flat Senior Living) SWP HD New Permit 2023029 12/12/2023 2 UG Infiltration Trench N
Ilaven at the Galleria(flea The Residences and The Oakeria) SWP HD Revision to Existing Permit 2020037R1 12/14/2023 None Y
Sheetz at Shipyard Boulevard SWP offsite New Permit 2023013 12/13/2023 None Y
Nine 06 Lofts(aka 906 S.8th St) Drain Plan New Permit 2023022 9/11/2023 None N
Lake Pointe(aka West Lake Shore TH) Drain Plan New Permit 2023036 3/21/2024 Pervious Concrete(11,981 sf) N
Sterling Reserve SWP offsite New Permit 2024004 5/15/2024 None Y
Port of Wilmington East Yard Expansion SWP HD New Permit 2023039 10/9/2023 1 Infiltration Basin N
Iron Gate Offices(aka Barclay Centre Lot 1) SWP HD New Permit 2023024 11/13/2023 None Y
Center for Christian Thought Drain Plan New Permit 2023049 2/8/2024 None N
New Hanover County Government Center(BOE Mod) Redevelopment Exclusion Revision to Existing Permit 2021013R3 9/7/2023 None N
The Pointe at Barclay Tract 1 Parcel F SWP Offsite New Permit 2023035 9/27/2023 None N
NVA Wilmington Drain Plan New Permit 2023040 10/10/2023 None N
Chemserve Terminal Tank No.9,10,11,&12 SWP HD Revision to Existing Permit 2022029R1 8/11/2023 2 Infiltration Basin N
Autumn Hall Commercial Building 5 SWP H-O Revision to Existing Permit 2006046R16 9/21/2023 None Y
4308&4310 Peachtree Ave Drain Plan New Permit 2023034 8/29/2023 None N
Seahawk Cove Phase 2 SWP HD Revision to Existing Permit 2016019R3 10/19/2023 None N
Center Point(MOD) SWP HD Revision to Existing Permit 2022037R1 8/15/2023 None N
St Luke AME Zion Church Parking Lot Drain Plan New Permit 2024011 6/26/2024 None N
Midcastle Redevelopment Occlusion New Permit 2023048 1/9/2024 None N
Dave&Busters SWP HD Revision to Existing Permit 2024012 7/1/2024 None Y
Lidl-Eastwood Rd SWP HD Revision to Existing Permit 20I9010R1 7/12/2023 None N
Off the Hook Yacht Sales SWP HD Revision to Existing Perna 2022024R1 11/29/2023 None N
Biggers Market Kitchen SWP HD Revision to Existing Permit 2023058R1 7/10/2023 1 Underground Infiltration(R-Tank) N
720 Castle Drain Plan New Permit 2023043 1/2/2024 None N
Camellia Trace Drain Plan New Permit 2023051 1/30/2024 I Pervious Concrete(8,995 sf) N
Salvation Army Corps Community Center SWP HD Revision to Existing Permit 2009005R2 2/7/2024 None N
Carolina Bay at Autumn Hal,Phase I Revision SWP offsite Revision to Existing Permit 2012025R4 10/31/2023 None Y
Fortune Place I&II SWP HD Revision to Existing Perna 2014027R6 7/13/2023 2 Wet Ponds N
Live Oak Bank Building 4 Mod SWP HD Revision to Existing Permit 2011034R7 11/15/2023 None N
Gold Bond Building Products SWP HD New Permit 2023037 9/7/2023 1 UG Infiltration/I Dry Detention(Pre/Post) N
Renaissance Office SWP HD New Permit 2024007 5/31/2024 None Y
Riverlights-Wilmington Dental Office SWP HD New Permit 2024001 2/6/2024 None N
Potbelly Sandwich Shop SWP HD New Permit 2005007R1 1/2/2024 None Y
Legacy Pointe Lot 8R SWP HD Revision to Existing Permit 2021011R2 7/25/2023 None N
Taylor Street Apartments Drain Plan New Permit 2023042 10/31/2023 None N
Port City Marina Parking SWP LI) Revision to Existing Permit 2011036R4 3/22/2024 None N
Crossroads-City Barbeque SWP offsite New Permit 2024005 4/17/2024 None N
Crossroads at Independence SWP HD Revision to Existing Permit 2019027R3 4/17/2024 None N
East&Mason(SW MOD3) SWP HD Revision to Existing Perna 2021001R4 9/7/2023 None N
Autumn Hall Drive Extention SWP HD Revision to Existing Permit 2006046R17 4/10/2024 None Y
Center Point(MOD#2) SWP HD Revision to Existing Perrot 707703787 10/31/2023 None N
Riverlights SF9(MOD) SWP HD Revision to Existing Permit 2018009R3 10/3/2023 None N
Riverlights MX-3(MOD) SWP HD Revision to Existing Permit 2021010R3 2/6/2023 None N
Riverlights MX-2A Townhomes(MOD) SWP HD Revision to Existing Permit 2022023R 11/1/2023 None N
Scooters S.College Road Redevelopment Exclusion New Permit 2024002 2/27/2024 1 Underground Detention(StormTank,pre/post only) N
Seahawk Cove Phase 2 SWP HD Revision to Existing Permit 2016019 11/3/2023 None N
Food&Beverage Complex(MOD) SWP HD Revision to Existing Permit 2014033R2 2/2/2024 None N
Riverlights Conventional PH 7&8(MOD) SWP HD Revision to Existing Permit 2023019R1 3/5/2024 None N
Alloy Apartments Drain Plan New Permit 2024009 5/24/2024 None N
Riverlights SF PH 5/6 MOD SWP HD Revision to Existing Perna 2021034R2 4/19/2024 None N
Center Point(MOD73) SWP HD Revision to Existing Permit 2022037R3 5/13/2024 None N
Woodland Park Lot 5 SWP HD New Permit 2024008 4/24/2024 1 Infiltration Basin N
East&Mason(SW MOD3) SWP HD Revision to Existing Permit 2021001R5 5/15/2024 None N
4926 Oleander Dr Drain Plan Revision to Existing Permit 2021045R2 4/23/2024 l Pervious Concrete(3,748 sf) N
160

APPENDIX G: POLLUTION PREVENTION & GOOD HOUSEKEEPING FOR
MUNICIPAL OPERATIONS
Separate employee trainings were conducted this reporting year.
GHS Training:
Stormwater Field Staff—8/22/2024 and 8/23/2024
Public Works Building Staff—8/22/2024
RTS(downtown) Staff—8/23/2024
Streets Supervisors—8/23/2024
Streets Staff—8/23/2024
RTS—8/26/2024 and 8/27/2024
161

APPENDIX H: TOTAL MAXIMUM DAILY LOADS (TMDL)
*The City of Wilmington MS4 does not currently discharge to any receiving waterways in a Total
Maximum Daily Load(TMDL)watershed and does not have any assigned Waste Load Allocations
(WLAs).The activities described in this section are from a City-led program working to implement a
voluntary and collaborative watershed restoration plan for two non-TMDL watersheds, developed by
local stakeholders and the City of Wilmington.
Bradley&Hewletts Creek Watershed Restoration Plan
• Heal Our Waterways Program
• Cumulative Year End Reports for Contractual/Cooperative Agreements with:
— New Hanover Soil&Water Conservation District(HOWBMP)
DATE OF EVENT/ACTIVITY AUDIENCE DELIVERED METHOD OF ATTENDANCE/
EVENT/ BY(AGENCY) DELIVERY/ PARTICIPATION
ACTIVITY MESSAGE
Events
7/15/2023 Wilmington Farmer's New Hanover Heal Our Booth with 3 newsletter
Market @ Tidal Creek County Residents Waterways displays about signups;3 raffle
Co-op native plants and entries
other stormwater
solutions.
8/19/2023 Wilmington Farmer's New Hanover Heal Our Booth with 3 newsletter
Market @ Tidal Creek County Residents Waterways displays about signups;3 raffle
Co-op native plants and entries
other stormwater
solutions.
9/16/2023 Native Plant Festival New Hanover Heal Our Booth with 23 newsletter
County Residents Waterways displays about signups;22 raffle
native plants and entries
other stormwater
solutions.
9/30/2023 Wilmington Farmer's New Hanover Heal Our Booth with 2 newsletter
Market @ Tidal Creek County Residents Waterways displays about signups;
Co-op native plants and
other stormwater
solutions.
10/28/2023 Wilmington Farmer's New Hanover Heal Our Booth with 3 newsletter
Market @ Tidal Creek County Residents Waterways displays about signups;5 raffle
Co-op native plants and entries
other stormwater
solutions.
11/18/2023 Wilmington Farmer's New Hanover Heal Our Booth with 3 newsletter
Market @ Tidal Creek County Residents Waterways displays about signups;5 raffle
Co-op native plants and entries
other stormwater
solutions.
3/16/2024 Wilmington Farmer's New Hanover Heal Our Booth with 7 newsletter
Market @ Tidal Creek County Residents Waterways displays about signups;6 raffle
Co-op native plants and entries
other stormwater
solutions.
4/20/2024 Wilmington Earth Day New Hanover Heal Our Booth with 13 newsletter
Festival County Residents Waterways displays about signups;64 raffle
plastic pollution entries
and stormwater
solutions.
6/29/2024 Wilmington Farmer's New Hanover Heal Our Booth with 5 newsletter
Market @ Tidal Creek County Residents Waterways displays about signups;8 raffle
Co-op native plants and entries
other stormwater
solutions.
162

Presentations
11/14/2023 Hobby Greenhouse Members of Heal Our PowerPoint 30 attendees
Club Presentation Hobby Waterways presentation
Greenhouse Club discussing the
benefits of
stormwater
solutions and the
options available.
Informational Website
Ongoing Heal Our Waterways Watershed Heal Our Continuously 2,970 pageviews
informational website residents Waterways updated, 2,351 unique
healourwaterways.orq General public dedicated Heal pageviews
Our Waterways 1,703 entrances
website
Media Advertising Campaigns
9/11 - WECT Fall Campaign Bradley& Heal Our Homepage Ads Booked:
11/30/2023 Hewletts Creek Waterways takeovers Ads Served:
Watershed advertising rain Engagements:
Residents barrel sale and Engagement
targeted Rate:%
Facebook and
website videos
showing how to
reroute
downspouts.
10/1 - WHQR PSA Fall WHQR Listeners Heal Our Radio PSAs 5 announcements
12/30/2023 Campaign Waterways highlighting per week during
benefits of drive time
rerouting
downspouts to
protect water
quality.
9/5- Lamar Fall Billboard Bradley& Heal Our Billboard 1.5 months, 1
10/18/2023 Hewletts Creek Waterways showing example billboard Total
Watershed of a rain barrel cost:$1500
Residents and slogan
saying that creek
friendly yards
use rainwater
2/28- WECT Spring Bradley& Heal Our Campaigns Ads Booked:
4/22/24 Campaign Hewletts Creek Waterways featuring the 383,801
Watershed various funding Ads Served:
Residents options for HOW 383.301
and types of Engagements:
BMPs that can 191
be done DIY. Engagement
Included Rate:0.05%
homepage
takovers, FB, IG,
and WECT pre-
roll videos
2/15- WHQR PSA Spring WHQR Listeners Heal Our Radio PSAs 5 announcements
4/24/24 Campaign Waterways offering per week during
resources to drive time
HOAs and
commercial
properties to
install nature-
based
stormwater
solutions.
163

3/1 - Lamar Spring Bradley& Heal Our Billboard 1.5 months, 1
4/8/2024 Billboard Hewletts Creek Waterways showing green billboard Total
Watershed infrastructure cost:$1500
Residents rebates available
for Bradley&
Hewletts Creek
properties and
HOW website.
News Coverage
Social Media Campaigns
Ongoing Twitter site campaign Twitter followers Heal Our Dedicated Heal Currently have
Interested public Waterways Our Waterways _291_followers
account handle
Ongoing Facebook site Facebook Heal Our Dedicated Heal Currently have
campaign followers Waterways Our Waterways 567_page"likes",
Interested public page 622_followers
Ongoing Instagram site Instagram Heal Our Dedicated Heal Currently have
campaign followers Waterways Our Waterways _641_followers
Interested public account handle
Distributing promos/giveaways
Ongoing Introductory Applicants to the Heal Our Application 21 Total Site
application swag HOWBMP Waterways; "Swag Bag"with Visits for the
packets to HOWBMP Program NHSWCD HOW giveaways, HOWBMP
site visits/applicants including grocery Program
tote,pens,
notepads,
stickers,dry bag,
and informational
papers
7/15/2023 Wilmington Farmer's New Hanover Heal Our Booth with 1 winner;3 entries
Market @ Tidal Creek County Residents Waterways displays about
Co-op native plants and
other stormwater
solutions.
8/19/2023 Wilmington Farmer's New Hanover Heal Our Booth with 1 winner; 3 entries
Market @ Tidal Creek County Residents Waterways displays about
Co-op native plants and
other stormwater
solutions.
9/16/2023 Native Plant Festival New Hanover Heal Our Booth with 1 winner;22
County Residents Waterways displays about entries
native plants and
other stormwater
solutions.
10/28/2023 Wilmington Farmer's New Hanover Heal Our Booth with 1 winner;5 entries
Market @ Tidal Creek County Residents Waterways displays about
Co-op native plants and
other stormwater
solutions.
11/18/2023 Wilmington Farmer's New Hanover Heal Our Booth with 1 winner;5 entries
Market @ Tidal Creek County Residents Waterways displays about
Co-op native plants and
other stormwater
solutions.
3/16/2024 Wilmington Farmer's New Hanover Heal Our Booth with 1 winner; 6 entries
Market @ Tidal Creek County Residents Waterways displays about
Co-op native plants and
other stormwater
solutions.
4/20/2024 Wilmington Earth Day New Hanover Heal Our Booth with 2 winners;64
Festival County Residents Waterways displays about entries
plastic pollution
and stormwater
solutions.
164

6/29/2024 Wilmington Farmer's New Hanover Heal Our Booth with 1 winner;8 entries
Market @ Tidal Creek County Residents Waterways displays about
Co-op native plants and
other stormwater
solutions.
Local Cable Access(GTV-8)
Airs on GTV-8 City's cable Cable access TV Stormwater Downspout Inform public
rotating access channel viewers staff disconnection about re-routing
schedule WECT staff and rain barrel downspouts and
GTV-8 staff public service installing and
announcements using rain barrels
with local
celebrity news
anchor Jon
Evans
Watershed Resident Mailings,Displays,Signs,Pamphlets
Fall 2023 Fall watershed mailer Bradley and Heal Our Fall mailer that Mailed to 21,736
Hewletts Creek Waterways focused on addresses
Watershed wildlife in estuary
Residents habitats.
Spring Spring Watershed Bradley and Heal Our Spring postcard Mailed to 21,831
2024 mailer Hewletts Creek Waterways that featured addresses
Watershed information about
Residents the two HOW
funding programs
and nature-
based
stormwater
solutions.
Newsletters and E-newsletters
8/8/2023 "Summer Updates Heal Our Heal Our Quarterly 527 Sent
from Heal Our Waterways Waterways updates featuring 8%Open Rate
Waterways" newsletter grant project 1%Click Rate
subscribers progress,recent
HOWBMP
installations,and
a featured native
plant.
11/8/2023 "Fall Updates from Heal Our Heal Our Quarterly 554 Sent
Heal Our Waterways Waterways Waterways updates featuring 7%Open Rate
newsletter fall-related tips 1%Click Rate
subscribers for preventing
stormwater
pollution,
updates on a
bioretention
project,and a
featured native
plant.
2/16/2024 "Winter Updates from Heal Our Heal Our Quarterly 553 Sent
Heal Our Waterways" Waterways Waterways updates featuring 44%Open Rate
newsletter new cost-share 10%Click Rate
subscribers program,tree
planting
partnership with
CFPUA,and a
featured native
plant.
4/5/2024 "Spring Updates from Heal Our Heal Our Quarterly 559 Sent
Heal Our Waterways" Waterways Waterways updates featuring 50%Open Rate
newsletter Earth Day theme 3%Click Rate
subscribers "planet vs
plastics",Cape
Fear Creek
Week summary,
and a featured
native plant.
Grant Projects
165

Began EPA 319 Grant Bradley Creek NCSU-BSE, Two private pond Collaboration with
March NCSU COW Watershed COW retrofits and one NCSU-BSE,COW
2021 Stormwater,2 COW-owned Stormwater,and
Private Pond drainage swale University
Owners modification in Landing/University
the upper Commons
Bradley Creek Property Owners
Watershed
Began EPA 319 Grant Bradley Creek UNCW, Several planned Collaboration with
January UNCW NCCF Phase Watershed NCCF,COW stormwater UNCW, NCCF,
2022 II Stormwater retrofits on and City
UNCW campus. Stormwater
Rain garden
installed fall
2022. Pervious
pavement
projects planned
for summer
2023.
Watershed Coordinator Training and Networking Events
9/13/2023 Online webinar Stormwater River Network "Digital Watershed
Professionals and the Water Accessibility and Coordinator
Hub Inclusive
Communications:
Guidelines for
the Water
Movement'
10/12/2023 Online webinar Stormwater EPA Office of "Environmental Watershed
Professionals Environmental Education Grants Coordinator
Education Webinar"
11/8/2023 Online webinar Environmental USDA Forest "Growing Next Watershed
Professionals Service Generation Coordinator
Scientists and
Avocates for
Nature in Cities"
11/15/2023 Online webinar Stormwater USEPA "EPA Tools& Watershed
Professionals Resources Coordinator
Webinar:One
Health"
12/14/2023 Online webinar Stormwater Center for "Optimize Your Watershed
Professionals Watershed Stormwater Coordinator
Protection Management-
Lunch and
Learn"
2/27/2024 Online webinar Stormwater USEPA Healthy Watershed
Professionals Watersheds Coordinator
Learning
Exchange
3/4- In-person Conference Environmental South Forested Watershed
3/6/2024 Professionals Carolina Wetlands of the Coordinator
SeaGrant Upper Estuary
Conference-
focused on
wetland/estuary
habitats,cultural
significance,and
ongoing research
3/13/2024 In-person workshop Stormwater NCSU-BSE Walking tour of Watershed
Professionals installed SCMs to Coordinator
renew SCM
Inspection&
Maintenance
Certification
5/9/2024 Online webinar Stormwater USEPA Healthy Watershed
Professionals Watersheds Coordinator
166

Learning
Exchange
6/11/2024 Online webinar Stormwater I USEPA "Cumulative Watershed
Professionals Impacts:How Coordinator
Potential Flood
Exposures,
Resource
Access,and
Social
Vulnerability
Affect Resilience
_Outcomes"
Citizen Contacts-Site Visits
10/11/2023 HOWBMP Site Visit 322 Stonewall •NHSWCD Rain garden Residential/
Jackson Dr (1) recommended Hewletts Creek
•Rainstorm
Solutions(1) _ _
10/11/2023 HOWBMP Site Visit 209 East •NHSWCD Rain garden and Residential/
Blackbeard Rd (1) cistern Hewletts Creek
•Rainstorm recommended
Solutions(1)
10/11/2023 HOWBMP Site Visit 3335 South •NHSWCD Two rain gardens Residential/
College Rd (1) recommended Hewletts Creek
•Rainstorm
Solutions(1)
10/11/2023 HOWBMP Site Visit 1123 Beasley Rd •NHSWCD Rain garden Residential/
(1) recommended Hewletts Creek
•Rainstorm
Solutions(1)
10/13/2023 HOWBMP Site Visit 6254 Hawksbill Dr •NHSWCD Rain garden Residential/
(1) recommended ICW3
•Rainstorm
Solutions(1)
10/13/2023 HOWBMP Site Visit 230 East •NHSWCD Rain garden Residential/
Blackbeard Rd (1) recommended Hewletts Creek
•Rainstorm
Solutions(1)
10/13/2023 HOWBMP Site Visit 217 Buccaneer Rd •NHSWCD Two rain gardens Residential/
(1) recommended Hewletts Creek
•Rainstorm
Solutions(1)
10/26/2023 HOWBMP Site Visit 202 Stonewall •NHSWCD Rain garden and Residential/
Jackson Dr (1) cistern Hewletts Creek
•Rainstorm recommended
Solutions(1)
10/30/2023 HOWBMP Site Visit 140 Stonewall •NHSWCD Cistern Residential/
Jackson Dr (1) recommended Hewletts Creek
•Rainstorm
Solutions(1)
•Thorpe
Landscaping
(1)
2/28/2024 HOWBMP Site Visit 427 East •NHSWCD Rain garden Residential/
Blackbeard Rd (1) recommended Hewletts Creek
•Rainstorm
Solutions(1)
4/8/2024 HOWBMP Site Visit 104 Hooker Rd NHSWCD(1) Rain garden and Residential/
cistern Bradley Creek
recommended
Surveying to
build a garage,
need a second
site visit after
garage is built
5/23/2024 HOWBMP Site Visit 115 Quail Ridge NHSWCD(1) Rain garden and Residential/
Rd Rainstorm grassed swale Bradley Creek
Solutions(1) recommended
167

5/23/2024 HOWBMP Site Visit 7834 Masonboro NHSWCD(1) Property already Residential/
Sound Rd Rainstorm had a drainage Hewletts Creek
Solutions(1) field connected
to all
downspouts,
could not justify
volume reduction
5/23/2024 HOWBMP Site Visit 3233 Bragg Dr NHSWCD(1) Rain garden Residential/
Rainstorm recommended Hewletts Creek
Solutions(1) (after gutters get
installed)
5/23/2024 HOWBMP Site Visit 3426 Sea Eagle NHSWCD(1) Cistern Residential/
Ct Rainstorm recommended Hewletts Creek
Solutions(1)
5/24/2024 HOWBMP Site Visit 329 Covington Rd NHSWCD(1) Rain garden and Residential/
Rainstorm cistern Hewletts Creek
Solutions(1) recommended
(after gutters get
installed)
5/24/2024 HOWBMP Site Visit 921 Reilly Dr NHSWCD(1) Trees and cistern Residential/
Rainstorm recommended Hewletts Creek
Solutions(1)
5/29/2024 HOWBMP Site Visit 4201 Red Bird Rd NHSWCD(1) Large stormwater Residential/
Rainstorm pond.There isn't Hewletts Creek
Solutions(1) a stormwater
quality project to
put in,they are
only focused on
flooding. HOW
does not cover
work wanted.
6/3/2024 HOWBMP Site Visit 3601 Pine Bark Ct NHSWCD(1) Rain garden Residential/
Rainstorm recommended Hewletts Creek
Solutions(1) (after gutters get
installed)
Trees
recommended
6/21/2024 HOWBMP Site Visit 226 E Blackbeard NHSWCD(1) Rain garden Residential/
Rd Rainstorm recommended Hewletts Creek
Solutions(1) (possibly 2)
BMP Projects Installed
11/21/2023 6314 Mallard Drive 1 property owner COW Rain barrel raffle Total Volume
Rain Barrel in the Bradley winner Reduction:
Creek Watershed 6.68 cubic feet;
50 gallons
8/21/2023 141 Dogwood Drive 1 property owner COW Rain barrel raffle Total Volume
Rain Barrel in the Bradley winner Reduction:
Creek Watershed 6.68 cubic feet;
50 gallons
3/14/2024 2806 Wind Bluff 1 property owner NHSWCD Rain barrel Total Volume
Circle Rain Barrel in the Bradley purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
4/10/2024 1904 Springwood 1 property owner COW Rain barrel raffle Total Volume
Drive Rain Barrel in the Bradley winner Reduction:
Creek Watershed 6.68 cubic feet;
50 gallons
10/1/2023 Clear Run Branch City COW Stream Total Volume
Phase I property/easement restoration Reduction:
in the Bradley 5082 cubic feet;
Creek Watershed 38016 gallons
168

9/8/2023 Cypress Pointe 1 property owner NCSU-BSE; Bioretention area Total Volume
Apartments in the Bradley COW; installed through Reduction:
Bioretention Cell Creek Watershed Cypress 319 grant 2570 cubic feet;
Pointe partnership. 19,224.94 gallons
Apartments
6/13/2024 6706 Cable Car Lane 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Bradley purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
6/17/2024 University Landing 1 property owner NCSU-BSE; Wet pond to Total Volume
Constructed Wetland in the Bradley COW; constructed Reduction:
Conversion Creek Watershed Brixmor wetland 2570 cubic feet;
Property conversion 19,898.18 gallons
Group installed through
319 grant
partnership
10/12/2023 1913 Hallmark Lane 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Drains to purchased Reduction:
ICW2 Watershed through monthly 6.68 cubic feet;
sale 50 gallons
10/12/2023 1904 Senova Trace 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Drains to purchased Reduction:
ICW2 Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/1/2024 1303 Kingfisher Court 1 property owner COW Rain barrel raffle Total Volume
Rain Barrel in the Bradley winner Reduction:
Creek Watershed 6.68 cubic feet;
50 gallons
10/21/2023 3508 Amber Drive 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
10/12/2023 3622 Saint Francis 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
9/16/2023 302 RL Honeycutt 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 2 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
9/16/2023 302 RL Honeycutt 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 3 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
9/16/2023 5232 Calais Circle 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
9/14/2023 205 Stonewall 1 property owner NHSWCD Rain barrel Total Volume
Jackson Drive Rain in the Hewletts purchased Reduction:
Barrel Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
11/21/2023 7405 Masonboro 1 property owner COW Rain barrel raffle Total Volume
Sound Road Rain in the Hewletts winner Reduction:
Barrel Creek Watershed 6.68 cubic feet;
50 gallons
4/22/2024 144 Darby Street 1 property owner COW Rain barrel raffle Total Volume
Rain Barrel in the Hewletts winner Reduction:
Creek Watershed 6.68 cubic feet;
50 gallons
169

2/17/2024 5307 Dunmore Road 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
11/18/2023 5407 Dunmore Road 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
1/21/2024 CFPUA Tree Planting 1 property owner COW;CFPUA Tree planting Total Volume
at Well Site in the Hewletts partnership with Reduction:
Creek Watershed CFPUA 3.22 cubic feet;
24.09 gallons
5/9/2024 3308 Raynor Court 1 property owner NHSWCD Rain barrel Total Volume
Rain Barrel in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/9/2024 418 RL Honeycutt 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 1 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/9/2024 418 RL Honeycutt 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 2 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/9/2024 418 RL Honeycutt 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 3 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/9/2024 115 Quail Ridge 1 property owner NHSWCD Rain barrel Total Volume
Road Rain Barrel in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/9/2024 3216 Kirby Smith 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 1 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/9/2024 3216 Kirby Smith 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 2 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
5/9/2024 3216 Kirby Smith 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 3 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
4/11/2024 302 RL Honeycutt 1 property owner NHSWCD Rain barrel Total Volume
Drive Rain Barrel 5 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
6/13/2024 5445 Whisper Creek 1 property owner NHSWCD Rain barrel Total Volume
Lane Rain Barrel 1 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
6/13/2024 5445 Whisper Creek 1 property owner NHSWCD Rain barrel Total Volume
Lane Rain Barrel 2 in the Hewletts purchased Reduction:
Creek Watershed through monthly 6.68 cubic feet;
sale 50 gallons
170

6/20/2024 322 Stonewall 1 property owner NHSWCD; Rain garden Total Volume
Jackson Drive Rain in the Hewletts COW funded through Reduction:
Garden Creek Watershed the HOWBMP 143 cubic feet;
Program 1069.71 gallons
6/27/2024 1613 S 41st St Rain 1 property owner NHSWCD; Rain garden Total Volume
Garden in the Hewletts COW funded through Reduction:
Creek Watershed the HOWBMP 44 cubic feet;
Program 329.14 gallons
6/27/2024 202 Stonewall 1 property owner NHSWCD; Rain garden Total Volume
Jackson Dr Rain in the Hewletts COW funded through Reduction:
Garden Creek Watershed the HOWBMP 100 cubic feet;
Program 748.05 gallons
6/27/2024 3335 S College Rd 1 property owner NHSWCD; Rain garden Total Volume
Rain Garden 1 in the Hewletts COW funded through Reduction:
Creek Watershed the HOWBMP 100 cubic feet;
Program 748.05 gallons
6/27/2024 3335 S College Rd 1 property owner NHSWCD; Rain garden Total Volume
Rain Garden 2 in the Hewletts COW funded through Reduction:
Creek Watershed the HOWBMP 100 cubic feet;
Program 748.05 gallons
6/26/2024 202 Stonewall 1 property owner NHSWCD; Cistern funded Total Volume
Jackson Dr Cistern in the Hewletts COW through the Reduction:
Creek Watershed HOWBMP 29.4 cubic feet;
Program 220 gallons
6/26/2024 211 Myrtle Ave 1 property owner NHSWCD; Cistern funded Total Volume
Cistern in the Bradley COW through the Reduction:
Creek Watershed HOWBMP 29.4 cubic feet;
Program 220 gallons
6/27/2024 3608 Pine Bark Ct 1 property owner NHSWCD; Rain garden Total Volume
Rain Garden in the Hewletts COW funded through Reduction:
Creek Watershed the HOWBMP 45 cubic feet;
Program 336.62 gallons
6/26/2024 140 Stonewall 1 property owner NHSWCD; Cistern funded Total Volume
Jackson Dr Cistern in the Hewletts COW through the Reduction:
Creek Watershed HOWBMP 29.4 cubic feet;
Program 220 gallons
COW=City of Wilmington
HOW=Heal Our Waterways program
HOWBMP=Heal Our Waterways Best Management Program
NCCF=North Carolina Coastal Federation
NCSU=NC State University
NHSWCD=New Hanover Soil&Water Conservation District
FB=Facebook
UNCW=University of North Carolina at Wilmington
171

FY23 Heal Our Waterways Program Fiscal Year Summary
li 2006 Goal 6,419,273 Gallons 2006 Goal 10,023,193 Gallons
HEAL OUR 10 Million
� 6 Million
\WATERWAYS •
5 Million
8 Million
Year I n 4 Million
6 Million
Review 3 Million
4 Million
540,008 5 236 594
Fiscal Year Gallons! 2 Million Gallons!
2023-2024 1 Million
2Million
' 1111110' \The Heal Our Waterways Program 0 Gallons 0 Gallons
is a City-led initiative to reduce
the volume of stormwater runoff
entering Bradley and Hewletts Bradley Creek Total Runoff Hewletts Creek Total Runoff
Creeks and improve water quality. Reduced Since 2010 Reduced Since 2010
r r
ir 11 ItA' VASII
A A
•23 . ' VA' ' III tA' v V
D°111
COMMUNITY
RAIN BARRELS 7 RAIN GARDENS MEMBERS INSTALLED
CREEK-FRIENDLY
INSTALLED PLANTED PRACTICES
" " I /
,z '
"'e. ° ad 835273
°a
2 GRANT
PARTNERSHIPS, GALLONS OF
IN BRADLEY CREEK STORMWATER TREATED TREES PLANTED
r L
Bradley Creek Hewletts Creek
12 PROJECTS INSTALLED 30 PROJECTS INSTALLED
77,764 GALLONS TREATED 5,509 GALLONS TREATED
172

NEW HANOVER
SOIL & WATER ' HEAL OUR 23-24
CONSERVATION DISTRICT C WATERWAYS
NEW HANOVER SOIL & WATER CONSERVATION DISTRICT
230 Market Place Drive, Suite 100
Wilmington,NC 28403
HOWBMP Quarterly Progress Report#4: April 1 —June 30, 2024
Heal Our Waterways- Best Management Practice Installations (HOWBMP) Program
NHSWCD mission is to protect and enhance soil and water quality of New Hanover County.
To achieve this mission,New Hanover Soil &Water Conservation District (NHSWCD)has
contractual relationships with city, county, and state organizations. These partnerships enable
NHSWCD to deliver enhanced water quality projects and programs, as well as professional
technical assistance to citizens and businesses.
New Hanover Soil & Water Conservation District, under contract with the City of Wilmington,
will provide the following services for a 5-year term consistent with the City's federal NPDES
stormwater permit. Funding will align with the city's fiscal year of July 1 through June 30 for the
agreed amounts spelled out in the Annual Fee Schedule section.
These contracted services are expected to be fulfilled and implemented as equitably as possible
throughout the fiscal year within the city limits, to assist the City in meeting requirements of its
permit and the Bradley&Hewletts Creek Watershed Restoration Plan.
SCOPE OF SERVICES:
New Hanover Soil &Water Conservation District will serve as the program/project manager to
implement the Heal Our Waterways- Best Management Practice Installations Program
(HOWBMP). The HOWBMP Program supports the City council-adopted Bradley & Hewletts
Creek Watershed Restoration Plan, with the goal of reducing the volume of polluted stormwater
runoff entering the creeks, to improve water quality.
NHSWCD will provide program and project management, implementation, reporting, and
evaluation for the installation of BMPs/Stormwater Control Measures (SCMs) within the
designated watersheds in support of the City's Heal Our Waterways Program. This includes the
execution of a BMP/SCM project from start to finish following Standard Operating Procedure
(SOP) guidelines and includes activities such as,but not limited to,program promotion and
outreach, cultivating and identifying BMP/SCM project opportunities, collaboration, coordination,
timely communication with property owners and contractors, HOA and property owner research
and verification, technical assistance, design/engineering,permitting, contracting, construction,
media relations, budgeting, selection and reimbursement of contractors, monitoring of completed
projects, and reporting. NHSWCD will utilize contractors with the proper credentials and
qualifications for the work performed and will actively seek qualified contractors to add to the
rotation to ensure installations are high-quality and cost-effective.
173

BMP/SCMs will be identified for the purpose of reducing runoff volume and pollution into
Bradley Creek, Hewletts Creek, and the associated areas that"drain directly" into the Intracoastal
Waterway. A potential project's pre-approval documentation will be provided to the City in
written/email form and include the required BMP/SCM Type, Property Ownership, Contractor,
and Ranking Sheet documentation, as listed in the SOP, within 4 weeks of a completed site visit.
NHSWCD will receive a written/email response from the City to approve or deny the project, with
justification. City approval MUST be acquired before installation, construction, or other
contracted work. No work shall be scheduled by NHSWCD or contractors prior to written/email
approval from the City.
Acceptable BMP/SCM type for the program are listed on the GIS Atlas Sheet. Projects that
NHSWCD evaluate and deem to be unworthy of funding and installation will still require the
proper documentation and justification to the City,which will then be included in the City's GIS
Atlas. Justification will include a discussion of alternate options and/or locations that were
explored for each property owner and reasoning as to why a BMP/SCM project is not feasible.
NHSWCD will also ensure that no projects pose a conflict of interest between NHSWCD and the
applicant(i.e., County-affiliated or other government-type properties). Considerations for funding
the design,permitting, and engineering of a project will be considered on a case-by-case basis if
the property owner has committed to construction and on-going maintenance.
A recommended minimum of 5-10 volume-reduction BMP/SCMs resulting in a total of
approximately 700-1000 cubic feet of volume reduction should be installed during each annual
contract period. However, collaboration and written approval from the City would allow flexibility
for unexpected project opportunities to deviate from the recommended minimums. BMP/SCM
projects should be evaluated and prioritized based on several variables including volume
reduction, benefit, cost,proximity to impaired waterbodies, etc. If annual project totals
consistently come in below the 700 cubic feet threshold,NHSWCD shall explore ways to alter the
design of projects to achieve greater volume reduction.
During site evaluations, NHSWCD will utilize the required checklists to evaluate the site and
potential BMP/SCM(s), as well as communicate program specifics to the property owner. For
instance,NHSWCD will educate property owners about the Heal Our Waterways Program
background, the HOWBMP Program, the specific BMP/SCM being evaluated, maintenance
expectations and annual spot checks for the potential BMP/SCM, and will distribute pertinent info
to the homeowner(maintenance guide, BMP/SCM info sheet, HOW Brochure,business cards,
etc.). After the initial site visit,NHSWCD will continue to provide quarterly updates to applicants
regarding their application status.NHSWCD will ensure infiltration tests are conducted for any
proposed infiltration projects to confirm infiltration rates are adequate.
Once BMPs are installed to satisfaction,NHSWCD will provide the property owner with more
specific BMP/SCM maintenance information on-site, obtain a signed Maintenance Agreement
from the property owner, distribute Creek Friendly yard signage and other pertinent information
and program items. All completed projects will be listed on the Lump Sum invoice only after all
the work is verified by NHSWCD by site visit and photo documentation, i.e., all rain gardens are
fully planted, cisterns are operational, trees planted according to provided specifications, etc.
174

Monitoring, or spot-checks, of completed BMP/SCM installations will be performed annually by
NHSWCD for compliance. Monitoring will be required for five years for residential sites, and ten
years for commercial, municipal, or other large BMP/SCM sites (i.e., HOA common areas).
NHSWCD will maintain a Spot Check Tracking Summary Excel database for all installations and
submit it at the end of each annual contract period. Refer to the SOP for the specific data to be
included in this database.
The BMP/SCM installations will be funded by the City with a lump-sum allocation at the
beginning of the annual contract period. Any unused funds from this allocation will be
reimbursed to the City by July 30th.NHSWCD will issue any necessary tax forms to contractors
or property owners.
CONTRACT REPORTING:
BMP/SCM Project Packets:
Please refer to the Standard Operating Procedures (SOP) for a list of the documentation
requirements for BMP/SCM projects.
Reporting Due Dates & Payments:
Submit cumulative quarterly progress reports and invoices according to the following quarters:
July 1 - Sept 30 (1st Quarter); October 1 - Dec. 31 (2nd Quarter); January 1 -March 31 (3rd
Quarter); April 1 - June 30 (4th Quarter). The 4th quarter progress report will serve as a compiled
year-end summary report and will be included in the City's NPDES annual stormwater permit
reporting and audit records.
Quarterly reports, invoices, and any other contract-related reports are due within 12 calendar
days and will follow templates and instructions set forth by the City of Wilmington. Note, the
4th quarter due date changes every year due to the payment cutoff deadline for the city's fiscal
year. Therefore, the city will notify the agency by email about the deadline for all 4th quarter
reporting, which may be sooner than July 12th.
If the reporting due date falls on a weekend or a city-observed holiday, reports are due the
following weekday by 5pm. Any reports received late, including Quarterly Progress
Reports, Quarterly Invoices, other contract-related reporting,End of Year Summary Totals,
year-end compilation of records/reports/etc. on flash drive will result in an automatic overall
reduction of the quarterly invoice payment amount according to the following schedule:
• 1-10 calendar days late - 10% reduction of the quarterly payment amount
• 11+calendar days late- 20% reduction of the quarterly payment amount
Quarterly Reports:
Quarterly reports should use the supplied template and include a summary of any contract-related
work performed within the quarter and should list out the site visits and potential or installed
BMP/SCM projects that were conducted in the quarter in the provided summary table. All listed
site visits shall include dates, last name, addresses, number of attendees, and proposed projects.
Additionally,NHSWCD will submit all materials for any BMP/SCM projects that were completed
within the quarter as one PDF file with the title format: LastName SiteAddress.
175

Quarterly Invoices:
There are two invoices that should be submitted each quarter.
The cumulative Quarterly Fee Invoice should use the supplied template which shows the % of
service completed each quarter, invoice amount, and amount remaining to be paid. If there
was no activity conducted in the quarter, a Quarterly Fee Invoice should still be dated, updated
to indicate there was no activity in the quarter, and submitted, according to instructions on the
invoice template
The cumulative Lump Sum Invoice should show the itemized receipts for any installed
BMP/SCMs in the quarter. If there was no activity in the quarter, the Lump Sum Invoice
should still be dated, updated to indicate there was no activity in the quarter, and submitted,
according to instructions on the invoice template. Also, the 4th Quarter Lump Sum Invoice
should show the final balance and if there are any unspent funds. If the balance is less than the
full lump sum amount provided,NHSWCD will disperse a reimbursement check to the City of
Wilmington by July 30th.
Invoices will be paid once the quarterly progress report and invoice(s) are received and reviewed
by the City for adequate progress. Non-performance or inadequate progress may result in non-
payment or reduction of payment. No pre-payment of services will occur.
Reports and invoices that do not follow templates/instructions will be returned for correction;
payment will be processed once updated reports and invoices are received, reviewed, and
approved.
Public Records Retention &USB Flash Drive
NHSWCD will maintain all records and reports related to this contract on a fiscal year(FY)basis
(July 1-June 30). These records should be retained for a period of at least 5 years. These files are
public record and should be accessible at the contracted agency location and available for
inspection and NPDES program audits.
In addition, an annual compilation of all contract/project documents, records, reports, invoices,
pertinent educational materials, and other contract-related materials, will be provided to the City
of Wilmington on a USB Flash Drive using the guidelines provided in the SOP for the entire
contract year(July 1 —June 30) by the notified due date for 4th quarter reporting.
These reporting requirements may be updated at any time to accommodate the city's federal
NPDES stormwater permit reporting requirements.
OTHER:
Assist the City of Wilmington in implementing additional public notice, outreach, education,
involvement, and participation activities required by federal NPDES stormwater permit or
TMDL process. Summary reports and information may be included in the City's NPDES yearly
report to the State.
In addition, significant water quality problems or suspected problems identified while
implementing contract services will be reported immediately to the appropriate officials,
176

including the city's Stormwater Compliance Officers, 910-343-4777 or the city's Stormwater
Pollution Prevention Hotline, 910-341-1020.
ANNUAL FEE SCHEDULE:
Lump Sum: NHSWCD shall receive a lump sum of$30,000 annually according to
contract terms to specifically fund Best Management Practice (BMP/SCM) installations in the
Hewletts and Bradley Creek Watersheds and drains directly to ICW areas. Copies of invoices for
these BMP/SCM installations will be provided to the City with the quarterly reports/invoices and
as part of the BMP/SCM packet for each project. Any unused funds from this allocation will be
reimbursed to the City by July 30th.
Program Admin Fee: NHSWCD shall provide quarterly reports, invoices, BMP/SCM
project packets, and other associated materials according to the schedule defined in Contract
Reporting for the total fee amount of$11,318 to fully execute the HOWBMP program.
Total Cost: The total cost of the Project shall not exceed $41,318 without written approval
of the City. Such approval shall be in the form of a written amendment to this Agreement
approved by the City Manager or City Council, if required, and signed by the parties.
Contact person: The City of Wilmington requires one main point of contact for the
implementation, management, communication, and reporting of this annual contract. This staff
person will be the individual that implements the majority of contract services,regardless of
current staffing levels, and therefore will be the most familiar with the contract. The designated
contact person is: Dru Harrison.
July 1 — September 30, 2023
No site visits or installations were completed during this quarter. Scheduling with customers posed
a challenge. Several site visits are planned for October. Program was promoted during
presentation a Native Plant Festival 9/16/23 to approximately 22 residents. This led to
conversations about HOWBMP after the presentation and 3 site visits were scheduled for residents
in the Bradley/Hewletts Creek watersheds. Brainstormed ways to make contracting go smoother.
October 1 —December 31, 2023
Site Visits at the following Locations:
HOWBMP SITE VISITS
Date Address Property Type/ Parties Present/ Recommended
Watershed #of Attendees Each SCMs
10/11/23 322 Stonewall Residential/ • NHSWCD(1) • Rain Garden
Jackson Dr Hewletts Creek • Rainstorm Solutions(1)
10/11/23 209 East Residential/ • NHSWCD(1) • Cistern
Blackbeard Rd Hewletts Creek • Rainstorm Solutions(1) • Rain Garden
10/11/23 3335 South Residential/ • NHSWCD(1) • Rain Garden(2)
College Rd Hewletts Creek • Rainstorm Solutions(1)
10/11/23 1123 Beasley Rd Residential/ • NHSWCD(1) • Rain Garden
Hewletts Creek • Rainstorm Solutions(1)
177

10/13/23 6254 Hawksbill Residential/ICW3 • NHSWCD(1) • Rain Garden
Dr • Rainstorm Solutions(1)
10/13/23 230 East Residential/ • NHSWCD(1) • Rain Garden
Blackbeard Rd Hewletts Creek • Rainstorm Solutions(1)
10/13/23 217 Buccaneer Rd Residential/ • NHSWCD(1) • Rain Garden(2)
Hewletts Creek • Rainstorm Solutions(1)
10/26/23 202 Stonewall Residential/ • NHSWCD(1) • Rain Garden
Jackson Dr Hewletts Creek • Rainstorm Solutions(1) • Cistern
10/30/23 140 Stonewall Residential/ • NHSWCD(1) • Cistern
Jackson Dr Hewletts Creek • Rainstorm Solutions(1)
• Thorpe Landscaping(1)
HOWBMP SCM INSTALLATIONS
Install Address Property Installation SCMs Total Volume
Date Type/Watershed Contractor Installed Reduction for
each SCM
Called two homeowners who were not able to schedule a site visit this quarter due to work or not
responding to us reaching out.
No BMPs were installed this quarter.
January 1 —March 31, 2024
No Installations occurred this quarter. Only one site visit was complete this quarter. The site visit
went well, but the homeowner decided to pursue a stormwater project with their own funds and
timeline. We have no volume reduction this fiscal year. There are no issues with installations,
rather there are issues with the weather, seasons, and homeowner communication.
It is hard to justify putting in projects in the second and third quarter of the year because of the
weather, and we also do not want to have rain gardens dug out and created, but no plants being
installed until the weather gets better. There have also been challenges with homeowner
communications as well. We have found it difficult to get up with homeowners, and we record
every time a communication is made, whether it is by phone or email. Some homeowners we
know, and just have been busy with work and personal life or have not returned a call or email.
We also try to lump site visits together to make it easier for contractors, as we have found we get
more interest if there are a few site visits grouped together in a single week. In terms of mitigation
to these issues, we will try and get better at homeowner communication, as well as come up with
an operating procedure for homeowner contact as well.
HOWBMP SITE VISITS
Date Address Property Type/ Parties Present/ Recommended
Watershed #of Attendees Each SCMs
2/28/24 427 East Residential/ • NHSWCD(1) • Rain Garden
Blackbeard Rd Hewletts Creek • Rainstorm Solutions(1)
178

HOWBMP SCM INSTALLATIONS
Install Address Property Installation SCMs Total Volume
Date Type/Watershed Contractor Installed Reduction for
each SCM
April 1 —June 30, 2024
Annual compliance checks were performed on 35 previously installed BMPs on 6/6/2024 and on
6/7/2024. After the first round of compliance checks, seven rain gardens and one cistern were
deemed to be out of compliance and emails were sent to participants outlining the remedial
changes each participant needed to perform to bring their BMP back into compliance. We are
performing second spot checks for the four out of compliance rain gardens on 7/7/2024.
Site Visits at the following Locations:
HOWBMP SITE VISITS
Date Address Property Type/ Parties Present/ Recommended
Watershed #of Attendees Each SCMs
4/8/24 104 Hooker Rd Residential/ • NHSWCD(1) • Rain Garden
Bradley Creek • Cistern
• Surveying to build
a garage,need a
second site visit
after garage is built
5/23/24 115 Quail Ridge Residential/ • NHSWCD(1) • Rain Garden
Rd Hewletts Creek • Rainstorm Solutions(1) • Grassed Swale
5/23/24 7834 Masonboro Residential/ • NHSWCD(1) • Property already
Sound Rd Hewletts Creek • Rainstorm Solutions(1) had a drainage field
connected to all
downspouts,could
not justify volume
reduction
5/23/24 3233 Bragg Dr Residential/ • NHSWCD(1) • Rain Garden(after
Hewletts Creek • Rainstorm Solutions(1) gutters get
installed)
5/23/24 3426 Sea Eagle Ct Residential/ • NHSWCD(1) • Cistern
Hewletts Creek • Rainstorm Solutions(1)
5/24/24 329 Covington Rd Residential/ • NHSWCD(1) • Rain Garden(after
Hewletts Creek • Rainstorm Solutions(1) gutters get
installed)
• Cistern(after
gutters get
installed)
5/24/24 921 Reilly Dr Residential/ • NHSWCD(1) • Trees
Hewletts Creek • Rainstorm Solutions(1) • Cistern
5/29/24 4201 Red Bird Rd Residential/ • NHSWCD(1) • Large stormwater
Hewletts Creek • Rainstorm Solutions(1) pond.There isn't a
stormwater quality
179

project to put in,
they are only
focused on
flooding.HOW
does not cover
work wanted.
6/3/24 3601 Pine Bark Ct Residential/ • NHSWCD(1) • Rain Garden(after
Hewletts Creek • Rainstorm Solutions(1) gutters get
installed)
• Trees
6/21/24 226 E Blackbeard Residential/ • NHSWCD(1) • Rain Garden
Rd Hewletts Creek • Rainstorm Solutions(1) (possibly 2)
Final project approvals and installations for the HOWBMP program were performed this quarter.
All $30,000 was spent installing BMPs. The following projects were approved, installed, and paid:
HOWBMP SCM INSTALLATIONS
Install Address Property Installation SCMs Installed Total Volume
Date Type/Watershed Contractor Reduction for
each SCM
6/20/24 322 Stonewall Residential/ • Rainstorm • Rain Garden • 145 ft3
Jackson Dr Hewletts Creek Solutions
6/27/24 1613 S 41st St Residential/ • Rainstorm • Rain Garden • 44 ft3
Hewletts Creek Solutions
6/27/24 202 Stonewall Residential/ • Rainstorm • Rain Garden • 100 ft3
Jackson Dr Hewletts Creek Solutions
6/27/24 3335 S College Residential/ • Rainstorm • Rain Garden • 100 ft3
Rd Hewletts Creek Solutions
6/27/24 3335 S College Residential/ • Rainstorm • Rain Garden • 100 ft3
Rd Hewletts Creek Solutions
6/26/24 202 Stonewall Residential/ • Rainstorm • Cistern • 29.4 ft3
Jackson Dr Hewletts Creek Solutions
6/26/24 211 Myrtle Residential/ • Rainstorm • Cistern • 29.4 ft3
Ave Bradley Creek Solutions
6/27/24 3608 Pine Bark Residential/ • Rainstorm • Rain Garden • 45 ft3
Ct Hewletts Creek Solutions
6/26/24 140 Stonewall Residential/ • Rainstorm • Cistern • 29.4 ft3
Jackson Dr Hewletts Creek Solutions
Report Compiled By: Dru Harrison Date: 6/30/2024
180

APPENDIX I: REGULATORY ENFORCEMENT ACTIONS
In 2023-24 the Public Services Department Compliance Officer provided stormwater education
and investigated approximately 183 requests. The majority were reports of illicit discharges to the
storm drainage system followed by reports of violation of the Pet Waste section of the Stormwater
Ordinance. The following table is a detailed summary of the requests for compliance intervention
for stormwater pollution issues.
ENFORCEMENT ACTIONS 2023-2024
Reporting period(FY23-24)July 12023-June 30 2024
ID Nature of Complaint Number of Reports Resolved thru Public Education NOVs Incidents Referred to DWQ#Civil Penalties
1 Pet Waste 28 100.0% 0 N/A 0
2 Outreach 5 N/A N/A N/A N/A
3 Illicit Discharge/Sediment 149 100.0% 24 0 0
3a Illicit Connection 0 N/A 0 0 0
3b Dry Weather Flow 0 N/A 0 0 0
3c SSO 1 N/A 1 0 0
Totals 183 24 0 0
DEFINITIONS: Nature of Complaint
Illicit Discharge/Sediment(Part 1, Sec. 12-22)
Complaints include reports of illicit discharges as defined by the ordinance. Reports include
allowable as well as illegal discharges which is determined after the investigation is completed.
Assessment when completed prescribes corrective action and can sometimes elevate to
enforcement. All resolution of an incident typically includes education provided to the
responsible party regarding stormwater pollution and awareness of the city ordinance as well as
the potential fines for non-compliance and repeat offenders. Written NOVs are issued for serious
offences.
Illicit Connection (Part 1, Sec. 12-23)
Reports are the result of an illicit connection that impacted the City's stormwater system with an
illegal discharge. Assessment when completed prescribes corrective action and can sometimes
elevate to enforcement. All resolution of an incident typically includes education provided to the
responsible party regarding stormwater pollution and awareness of the city ordinance as well as
the potential fines for non-compliance and repeat offenders. Written NOVs are issued for serious
offences.
SSO (Part 1, Sec.12-24)
Sewer overflows from the CFPUA system, both reportable and not reportable. Process is
described in Illicit Discharge Section. Resolution of the incident also includes reviewing the
DWQ SSO reporting form for cause and ensuring distribution of educational material pertaining to
181

preventing grease related spills to residents near and contributing to the incident.
Pet Waste(Part 2, Sec. 12-28)
The pet waste complaint category included any report of violation of the City's Pet Waste
Ordinance. These complaints which are reported by citizens or city employees, due to their nature,
may not be substantiated after the investigation. Resolution of an incident includes distributing
educational material to all parties involved on the adverse health effects of pet waste pollution,
and prevention, as well as the City's ordinance requirements and the potential fines for violations.
Blockages(Part 2, Sec. 12-29)
Blockage reports include any complaint reported which were thought to have the potential to
impede the flow of stormwater in the City's maintained drainage system. Resolution of the
incident includes education to citizens involved directly or within the immediate area of the
incident explaining how to prevent willful blockages of the stormwater system.
Yard Waste (Part 2, Sec. 12-29)
Yard waste complaints include calls the City received reporting violations of the City's
stormwater ordinance which prohibits the intentional raking, sweeping, blowing, washing,
directing or placing of yard waste into any part of the public drainage system which might impede
the flow of water through the system or compromise water quality. Resolution of an incident
includes removal of debris and distribution of educational material and/or explanation of the
ordinance with the possible fines.
182

APPENDIX J: MAJOR OUTFALL LOCATIONS AND DESCRIPTION TABLE
Watershed Latitude Longitude Size Material Number Classification Map Condition
Date
Barnards 34.15865 -77.91188 6.0 X 8.0 RCP Double NPDES outfall 2/20/2012 Good
Creek found
Barnards 34.16482 -77.92585 60 RCP Double NPDES outfall 2/20/2012 Good
Creek found
Barnards 34.16657 -77.92957 60 RCP Triple NPDES Industrial 11/21/2011 Good
Creek outfall found
Barnards 34.16113 -77.93105 42 RCP Single NPDES outfall 11/2/2011 Good
Creek found
Barnards 34.16134 -77.93815 18 RCP Quad NPDES Industrial 11/14/2011 Good
Creek outfall found
Bradley 34.20898 -77.83556 3.0 X 5.0 RCP Single NPDES outfall 1/6/2012 Good
Creek found
Bradley 34.21320 -77.82715 2.0 X 4.0 RCP Single NPDES outfall 8/29/2000 Good
Creek found
Bradley 34.21952 -77.84568 90 CAP Double NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.21911 -77.85177 72 CMP Double NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.20939 -77.83654 54 RCP Single NPDES outfall 1/6/2012 Good
Creek found
Bradley 34.23066 -77.85234 54 CMP Double NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.23284 -77.84028 54 CMP Double NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.21585 -77.82498 48 CMP Single NPDES outfall 1/31/2012 Good
Creek found
Bradley 34.21997 -77.86130 42 CMP Single NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.22630 -77.85231 42 CMP Single NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.20829 -77.83101 36 RCP Single NPDES outfall 1/6/2012 Fair
Creek found
Bradley 34.20899 -77.83554 36 CMP Single NPDES outfall 1/6/2012 Poor
Creek found
Bradley 34.20900 -77.83553 36 CMP Single NPDES outfall 1/6/2012 Fair
Creek found
Bradley 34.21669 -77.83399 30 CMP Single NPDES outfall 1/31/2012 Fair
Creek found
Bradley 34.21427 -77.83470 24 RCP Single NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.21440 -77.83926 24 RCP Double NPDES outfall 1/13/2012 Good
Creek found
Bradley 34.22066 -77.83784 24 RCP Single NPDES outfall 1/31/2012 Good
Creek found
Burnt Mill 34.22878 -77.90517 11.0 X 12.0 RCP Double NPDES outfall 2/28/2012 Good
Creek found
Burnt Mill 34.22870 -77.88923 5.0 X 6.0 CMP Double NPDES outfall 2/28/2012 Good
Creek found
Burnt Mill 34.24617 -77.93366 72 SMP Single NPDES outfall 2/28/2012 Fair
Creek found
183

Burnt Mill 34.23148 -77.91302 66 RCP Single NPDES outfall 11/24/2010 Good
Creek found
Burnt Mill 34.24430 -77.92571 60 RCP Single NPDES outfall 9/29/2010 Good
Creek found
Burnt Mill 34.23402 -77.91972 54 RCP Single NPDES outfall 10/26/2010 Good
Creek found
Burnt Mill 34.23232 -77.91568 42 RCP Double NPDES outfall 11/9/2010 Good
Creek _ found
Burnt Mill 34.23397 -77.91877 42 RCP Single NPDES outfall 11/24/2010 Good
Creek found
Burnt Mill 34.23989 -77.92258 36 RCP Single NPDES outfall 10/5/2010 Good
Creek found
Burnt Mill 34.24025 -77.92318 36 RCP Single NPDES outfall 10/5/2010 Good
Creek found
Burnt Mill 34.25344 -77.92354 30 RCP Double NPDES outfall 3/2/2012 Good
Creek found
Drains 34.19570 -77.83301 48 RCP Single NPDES outfall 1/6/2012 Good
directly to found
ICW
Drains 34.19629 -77.82915 48 RCP Single NPDES outfall 1/6/2012 Good
directly to found
ICW
Drains 34.22229 -77.81978 48 IRON Single NPDES outfall 1/17/2012 Good
directly to found
ICW
Drains 34.22234 -77.81985 48 IRON Single NPDES outfall 1/17/2012 Good
directly to found
ICW
Drains 34.19503 -77.83000 36 RCP Single NPDES outfall 11/22/2011 Good
directly to found
ICW
Drains 34.19904 -77.82758 36 RCP Single NPDES outfall 1/6/2012 Good
directly to found
ICW
Drains 34.22121 -77.81566 36 RCP Single NPDES outfall 1/17/2012 Good
directly to found
ICW
Drains 34.22432 -77.81658 30 CMP Single NPDES outfall 1/17/2012 Good
directly to found
ICW
Drains 34.22433 -77.81659 30 CMP Single NPDES outfall 1/17/2012 Good
directly to found
ICW
Drains 34.22432 -77.81658 24 CMP Single NPDES outfall 1/17/2012 Good
directly to found
ICW
Drains 34.16461 -77.85628 2.5 X 5.0 CMP Single NPDES outfall 7/19/2011 Fair
directly to found
ICW
Greenfield 34.19852 -77.93558 4.0 X 6.0 CMP Triple NPDES outfall 2/22/2012 Good
Lake found
Greenfield 34.20094 -77.93381 60 RCP Double NPDES outfall 2/22/2012 Good
Lake found
Greenfield 34.21255 -77.93161 60 CMP Quad 2/22/2012 Good
Lake
184

Greenfield 34.21429 -77.93563 48 RCP Single NPDES outfall 2/23/2012 Good
Lake found
Greenfield 34.20127 -77.93568 42 RCP Double NPDES outfall 2/22/2012 Good
Lake found
Greenfield 34.19964 -77.93615 36 RCP Single NPDES outfall 2/22/2012 Good
Lake found
Greenfield 34.20462 -77.93537 36 RCP Single NPDES outfall 2/22/2012 Good
Lake found
Greenfield 34.20751 -77.92997 30 RCP Triple NPDES outfall 2/22/2012 Good
Lake found
Hewletts 34.18153 -77.86851 5.0 X 16.0 OTHER Other NPDES outfall 11/17/2011 Good
Creek _ found
Hewletts 34.18020 -77.87198 90 CMP Single NPDES outfall 11/3/2011 Good
Creek found
Hewletts 34.19421 -77.85211 60 CMP Single NPDES outfall 11/21/2011 Fair
Creek found
Hewletts 34.17296 -77.85090 48 RCP Double NPDES outfall 7/28/2011 Good
Creek found
Hewletts 34.18735 -77.85761 48 RCP Single NPDES outfall 11/3/2011 Good
Creek found
Hewletts 34.19359 -77.85549 48 RCP Triple NPDES outfall 11/18/2011 Good
Creek found
Hewletts 34.17112 -77.85107 42 RCP Single NPDES outfall 7/19/2011 Good
Creek found
Hewletts 34.17879 -77.86842 42 RCP Single NPDES outfall 2/16/2001 Good
Creek found
Hewletts 34.19498 -77.85447 42 RCP Double NPDES outfall 11/18/2011 Good
Creek found
Hewletts 34.19680 -77.84352 42 CMP Single NPDES outfall 11/22/2011 Fair
Creek found
Hewletts 34.20042 -77.86258 42 CMP Single NPDES outfall 11/8/2011 Fair
Creek found
Hewletts 34.18468 -77.85373 36 RCP Single NPDES outfall 2/26/2001 Good
Creek found
Hewletts 34.17878 -77.86844 30 RCP Single NPDES outfall 11/7/2011 Good
Creek found
Hewletts 34.19419 -77.85209 18 RCP Single NPDES outfall 2/6/2001 Good
Creek found
Hewletts 34.19430 -77.88617 2.0 X 4.4 RCP Single NPDES outfall 2/24/2011 Good
Creek found
Hewletts 34.19471 -77.88822 6.0 X 8.0 RCP Triple NPDES outfall 2/2/2011 Good
Creek found
Hewletts 34.19793 -77.88484 7.7 X 15.0 CAP Single NPDES outfall 2/24/2011 Good
Creek found
Howe Creek 34.24536 -77.82717 7.0 X 9.0 RCP Double NPDES outfall 5/16/2007 Good
found
Howe Creek 34.25450 -77.82624 72 RCP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.24701 -77.82334 66 CMP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.24211 -77.82454 60 RCP Single NPDES outfall 1/31/2012 Good
found
Howe Creek 34.24226 -77.82714 48 RCP Single NPDES outfall 1/31/2012 Good
found
185

Howe Creek 34.24700 -77.82333 48 CMP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.26158 -77.82611 48 RCP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.24225 -77.82718 42 RCP Single NPDES outfall 1/31/2012 Good
found
Howe Creek 34.25029 -77.82655 42 RCP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.25030 -77.82655 42 RCP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.24083 -77.82759 36 RCP Single NPDES outfall 5/16/2007 Good
found
Howe Creek 34.24304 -77.82263 36 RCP Double NPDES outfall 2/1/2012 Good
found
Howe Creek 34.24519 -77.82714 36 RCP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.24551 -77.82710 36 RCP Single NPDES outfall 2/1/2012 Good
found
Howe Creek 34.24749 -77.82369 36 CMP Single NPDES outfall 2/1/2012 Good
found
Cape Fear 34.20807 -77.95086 10.0 X 10.0 RCP Single NPDES outfall 3/15/2011 Good
River found
Cape Fear 34.21225 -77.94608 5.8 X 8.4 RCP Triple NPDES outfall 3/25/2011 Good
River found
Cape Fear 34.19774 -77.95482 66 RCP Single NPDES Industrial 11/14/2011 Good
River outfall found
Cape Fear 34.20913 -77.94735 48 RCP Double NPDES outfall 4/1/2011 Good
River found
Cape Fear 34.18028 -77.95095 36 RCP Single NPDES Industrial 11/14/2011 Good
River outfall found
Cape Fear 34.16995 -77.94822 30 RCP Single NPDES Industrial 11/29/2011 Good
River outfall found
Cape Fear 34.21504 -77.94755 24 RCP Single NPDES Industrial 3/21/2011 Good
River outfall found
Cape Fear 34.17135 -77.94984 18 RCP Single NPDES Industrial 2/21/2012 Good
River outfall found
Cape Fear 34.17294 -77.94902 18 RCP Single NPDES Industrial 11/29/2011 Good
River outfall found
Cape Fear 34.18391 -77.95205 18 RCP Single NPDES Industrial Good
River outfall found
Cape Fear 34.24197 -77.95273 3.0 X 10.0 RCP Single NPDES outfall 6/10/2011 Good
River found
Cape Fear 34.21631 -77.94661 54 RCP Single NPDES Industrial 3/15/2011 Good
River outfall found
Cape Fear 34.21646 -77.94663 54 RCP Single NPDES Industrial 4/11/2011 Good
River outfall found
Cape Fear 34.22374 -77.95034 54 RCP Single NPDES outfall 9/28/2009 Good
River found
Cape Fear 34.23969 -77.95146 48 RCP Single NPDES outfall 5/27/2011 Inaccessible
River found
Cape Fear 34.24087 -77.95156 42 RCP Single NPDES outfall 6/8/2011 Good
River found
Cape Fear 34.24089 -77.95155 42 RCP Single NPDES outfall 6/8/2011 Good
River found
Cape Fear 34.24333 -77.95131 36 RCP Single NPDES outfall 6/10/2011 Good
River found
186

Cape Fear 34.24991 -77.95037 36 RCP Single NPDES outfall 6/14/2011 Good
River found
Cape Fear 34.25033 -77.94992 36 RCP Single NPDES outfall 6/14/2011 Good
River found
Cape Fear 34.25729 -77.94434 36 RCP Single NPDES Industrial 6/10/2011 Good
River outfall found
Cape Fear 34.24314 -77.95131 30 CPP Single NPDES outfall 6/10/2011 Good
River _ found
Cape Fear 34.24977 -77.95055 30 RCP Single NPDES outfall 6/14/2011 Good
River found
Cape Fear 34.25050 -77.94980 30 RCP Single NPDES outfall 6/14/2011 Good
River found
Cape Fear 34.22764 -77.95054 24 CMP Single NPDES outfall 5/16/2011 Good
River found
Cape Fear 34.22889 -77.94994 24 CMP Single NPDES outfall 9/28/2009 Fair
River found
Cape Fear 34.24200 -77.95272 24 RCP Single NPDES outfall 6/10/2011 Good
River found
Cape Fear 34.24319 -77.95121 24 CMP Single NPDES outfall 6/10/2011 Fair
River _ found
Cape Fear 34.24964 -77.95067 24 RCP Single NPDES outfall 6/14/2011 Good
River _ found
Cape Fear 34.25245 -77.94726 24 RCP Single NPDES Industrial 6/14/2011 Good
River outfall found
Cape Fear 34.25728 -77.94432 24 RCP Single NPDES Industrial 6/10/2011 Good
River outfall found
Cape Fear 34.24335 -77.95138 12 RCP Single NPDES outfall 6/10/2011 Poor
River found
Cape Fear 34.25565 -77.94679 12 VCP Single NPDES Industrial 6/14/2011 Poor
River outfall found
Cape Fear 34.23014 -77.94946 Inaccessible RCP Single NPDES outfall 5/25/2011 Inaccessible
River -
submerged
Smith Creek 34.25505 -77.87846 6.8 X 8.0 RCP Single NPDES outfall 2/21/2012 Good
found
Smith Creek 34.25536 -77.87357 9.0 X 11.0 RCP Double NPDES Industrial 2/21/2012 Good
outfall found _
Smith Creek 34.25739 -77.94108 Not Found UNKNOWN Single NPDES outfall 2/28/2012 Unknown
submerged
Smith Creek 34.25711 -77.90656 7.0 X 8.0 RCP Single NPDES outfall 2/21/2012 Good
found _
Smith Creek 34.25756 -77.91249 6.0 X 7.0 RCP Single NPDES Industrial 2/21/2012 Good
outfall found _
Smith Creek 34.25718 -77.90675 72 RCP Triple NPDES outfall 2/21/2012 Good
found
Smith Creek 34.25403 -77.89263 66 RCP Single NPDES outfall 2/21/2012 Good
found
Smith Creek 34.25297 -77.93964 48 RCP Single NPDES outfall 2/28/2012 Good
found
Smith Creek 34.25437 -77.90027 48 RCP Single NPDES outfall 2/21/2012 Good
found
Smith Creek 34.25718 -77.88761 42 RCP Single NPDES outfall 2/21/2012 Fair
found
Smith Creek 34.25761 -77.91556 42 RCP Single NPDES Industrial 2/21/2012 Good
outfall found
187

Whiskey 34.16376 -77.86289 72 CMP Single NPDES outfall 3/27/2001 Good
Creek found
Whiskey 34.16654 -77.86775 42 RCP Single NPDES outfall 7/18/2011 Good
Creek found
Whiskey 34.16362 -77.86228 36 RCP Single NPDES outfall 3/27/2001 Good
Creek found
Whiskey 34.16670 -77.86858 36 RCP Single NPDES outfall 7/18/2011 Good
Creek found
Whiskey 34.16671 -77.86860 36 RCP Single NPDES outfall 7/18/2011 Good
Creek found
Whiskey 34.16779 -77.87648 5.5 X 7.0 CMP Single NPDES outfall 7/18/2011 Good
Creek found
188

APPENDIX K: DEFINITIONS
Act
See Clean Water Act.
Built-upon Area
That portion of a development project that is covered by impervious or partially
impervious surface including, but not limited to, buildings; pavement and gravel areas
such as roads, parking lots, and paths; and recreation facilities such as tennis courts.
"Built-upon area" does not include a wooden slatted deck, the water area of a swimming
pool, or pervious or partially pervious paving material to the extent that the paving
material absorbs water or allows water to infiltrate through the paving material.
Clean Water Act
The Federal Water Pollution Control Act, also known as the Clean Water Act
(CWA), as amended, 33 USC 1251, et. seq.
Common Plan of Development
A construction or land disturbing activity is part of a larger common plan of development
if it is completed in one or more of the following ways:
• In separate stages
• In separate phases
• In combination with other construction activities
It is identified by the documentation (including but not limited to a sign, public notice or
hearing, sales pitch, advertisement, loan application, drawing, plats, blueprints, marketing
plans, contracts, permit application, zoning request, or computer design) or physical
demarcation (including but not limited to boundary signs, lot stakes, or surveyor markings)
indicating that construction activities may occur on a specific plot. It can include one
operator or many operators.
Department
Department means the North Carolina Department of Environment and Natural Resources
Division (DWQ)
The Division of Water Quality, Department of Environment and Natural Resources.
Director
The Director of the Division of Water Quality, the permit issuing authority.
Dry Weather Flow
Any flow in the MS4 that occurs after a 72 hour period without rain.
EMC
The North Carolina Environmental Management Commission.
Illicit Discharge
Any discharge to a MS4 that is not composed entirely of stormwater except.discharges
pursuant to an NPDES permit (other than the NPDES MS4 permit), allowable non-
189

stormwater discharges, and discharges resulting from fire-fighting activities.
Industrial Activity
For the purposes of this permit, industrial activities shall mean all industrial activities as
defined in 40 CFR 122.26.
Large or Medium Municipal Separate Storm Sewer System
All municipal separate storm sewers that are either:
(a) Located in an incorporated place with a population of 100,000 or more as
determined by the Decennial Census by the Bureau of Census; or
(b) Located in the counties with unincorporated urbanized populations of
100,000 or more, except municipal separate storm sewers that are located
in the incorporated places, townships or towns within such counties; or
(c) Owned or operated by a municipality other than those described in
paragraph (a) or (b) and that are designated by the Director as part of the
large or medium separate storm sewer system.
Major municipal separate storm sewer outfall (or "major outfall")
Major municipal separate storm sewer outfall (or "major outfall") means a municipal
separate storm sewer outfall that discharges from a single pipe with an inside diameter of
36 inches or more or its equivalent (discharge from a single conveyance other than
circular pipe which is associated with a drainage area of more than 50 acres); or for
municipal separate storm sewers that receive storm water from lands zoned for industrial
activity (based on comprehensive zoning plans or the equivalent), an outfall that
discharges from a single pipe with an inside diameter of 12 inches or more or from its
equivalent (discharge from other than a circular pipe associated with a drainage area of 2
acres or more).
Municipal Separate Storm Sewer System (MS4)
Pursuant to 40 CFR 122.26(b)(8) means a conveyance or system of conveyances (including
roads with drainage systems, municipal streets, catch basins,curbs, gutters, ditches,manmade
channels, or storm drains):
(a) Owned or operated by the United States, a State, city, town, county,
district, association, or other public body (created by or pursuant to State
law)having jurisdiction over disposal of sewage, industrial wastes,
stormwater, or other wastes, including special districts under State law
such as a sewer district, flood control district or drainage district, or
similar entity, or an Indian tribe or an authorized Indian tribal
organization, or a designated and approved management agency under
Section 208 of the Clean Water Act(CWA) that discharges to waters of
the United States or waters of the State.
(b) Designed or used for collecting or conveying
stormwater;
(c) Which is not a combined sewer; and
(d) Which is not part of a Publicly Owned Treatment Works (POTW) as defined
in 40 CFR 122.2
190

Non-stormwater Discharge Categories
The following are categories of non-stormwater discharges that the permittee shall
address if it identifies them as significant contributors of pollutants to the storm sewer
system: water line flushing, landscape irrigation, diverted stream flows, rising
groundwater, uncontaminated groundwater infiltration, [as defined in 40 CFR
35.2005(20)], uncontaminated pumped groundwater, discharges from potable water
sources, foundation drains, air conditioning condensation, irrigation water, springs,
water from crawl space pumps, footing drains, lawn watering, individual residential car
washing, flows from riparian habitats and wetlands, dechlorinated swimming pool
discharges, and street wash water(discharges or flows from fire fighting activities are
excluded from the definition of illicit discharge and only need to be addressed where
they are identified as significant sources of pollutants to waters of the United States).
Non-structural SCM
Non-structural SCMs are preventive actions that involve management and source controls
such as: (I) Policies and ordinances that provide requirements and standards to direct
growth to identified areas, protect sensitive areas such as wetlands and riparian areas,
maintain and/or increase open space, provide buffers along sensitive water bodies,
minimize impervious surfaces, and/or minimize disturbance of soils and vegetation; (2)
policies or ordinances that encourage infill development in higher density urban areas, and
areas with existing storm sewer infrastructure; (3) education programs for developers and
the public about minimizing water quality impacts; (4) other measures such as minimizing
the percentage of impervious area after development, use of measures to minimize directly
connected impervious areas, and source control measures often thought of as good
housekeeping, preventive maintenance and spill prevention.
Outfall
Outfall means a point source as defined by 40 CFR 122.2 at the point where a municipal
separate storm sewer discharges to waters of the United States and does not include open
conveyances connecting two municipal separate storm sewers, or pipes, tunnels or other
conveyances which connect segments of the same stream or other waters of the United
States and are used to convey waters of the United States.
Permittee
The owner or operator issued this permit.
Point Source Discharge of Stormwater
Any discernible, confined and discrete conveyance including, but not specifically limited
to, any pipe, ditch, channel, tunnel, conduit, well, or discrete fissure from which
stormwater is or may be discharged to waters of the state.
Redevelopment
Means any rebuilding activity unless that rebuilding activity;
(a)Results in no net increase in built-upon area, and
(b)Provides equal or greater stormwater control than the previous development.
Representative Storm Event
191

A storm event that measures greater than 0.1 inches of rainfall and that is preceded
by at least 72 hours in which no storm event measuring greater than 0.1 inches has
occurred. A single storm event may contain up to 10 consecutive hours of no
precipitation. For example, if it rains for 2 hours without producing any collectable
discharge, and then stops,a sample may be collected if a rain producing a discharge
begins again within the next 10 hours.
Storm Sewer System
Is a conveyance or system of conveyances which are designed or used to collect or
convey stormwater runoff that is not part of a combined sewer system or treatment
works. This can include, but is not limited to, streets, catch basins, curbs, gutters,
ditches, man-made channels or storm drains that convey stormwater runoff.
Stormwater Associated with Industrial Activity
The discharge from any point source which is used for collecting and conveying
stormwater and which is directly related to manufacturing, processing or raw material
storage areas at an industrial site. Facilities considered to be engaged in "industrial
activities" include those activities defined in 40 CFR 122.26(b)(14). The term does not
include discharges from facilities or activities excluded from the NPDES program
Stormwater Control Measure (SCM)
Measures or practices used to reduce the amount of pollution entering surface waters.
SCMs can be structural or non-structural and may take the form of a process, activity,
physical structure or planning (see non-structural SCM).
Stormwater Management Program (SWMP)
The term Stormwater Management Program (SWMP) refers to the stormwater
management program that is required by the Phase I and Phase II regulations to be
developed by MS4 permittees.
Stormwater Plan
The Stormwater Plan is the written plan that is used to describe the various control
measures and activities the permittee will undertake to implement the stormwater
management program. The Stormwater Plan is a consolidation of all of the permittee's
relevant ordinances or other regulatory requirements, the description of all programs
and procedures (including standard forms to be used for reports and inspections) that
will be implemented and enforced to comply with the permit and to document the
selection, design, and installation of all stormwater control measures.
Stormwater Runoff
The flow of water which results from precipitation and which occurs immediately
following rainfall or as a result of snowmelt.
Total Maximum Daily Load (TMDL)
A TMDL is a calculation of the maximum amount of a pollutant that a waterbody can
receive and still meet water quality standards, and an allocation of that amount to the
pollutant's sources. A TMDL is a detailed water quality assessment that provides the
192

scientific foundation for an implementation plan. The implementation plan outlines the
steps necessary to reduce pollutant loads in a certain body of water to restore and maintain
water quality standards in all seasons. The Clean Water Act, Section 303, establishes the
water quality standards and TMDL programs.
Watershed Restoration Plan
For purposes of this permit, a Watershed Restoration Plan is any plan developed in
consultation with the Division for voluntary implementation with the intent of enhancing
water quality and/or implementing stormwater BMPs within 303(d) listed waters.
193