Loading...
HomeMy WebLinkAboutWQCS00002_DV-2024-0101 Civil Penalty Assessment Folder_20241008ROY COOPER Governor MARY PENNY KELLEY Secretary RICHARD E. ROGERS, JR. Director Certified Mail # 7017 0190 000 2485 9173 Return Receipt Requested Whit Wheeler, Assistant Director City of Raleigh PO Box 590 Raleigh, NC 27602-0590 NORTH CAROLINA Environmental Quality October 8, 2024 SUBJECT: Notice of Violation and Assessment of Civil Penalty for Violations of North Carolina General Statute (G.S.) 143-215. 1 (a)(6) and Collection System Permit No. WQCS00002 City of Raleigh Raleigh Collection System Case No. DV-2024-0101 Wake County Dear Permittee: This letter transmits a Notice of Violation and assessment of civil penalty in the amount of $851.00 ($750.00 civil penalty 4 $101.00 enforcement costs) against City of Raleigh. This assessment is based upon the following facts: a review has been conducted of the Sanitary Sewer Overflow (SSO) 5-Day Report submitted by City of Raleigh. This review has shown the subject facility to be in violation of the requirements found in Collection System Permit No. WQCS00002 and G.S. 143-215.1(a)(1). The violation(s) that occurred are summarized in Attachment A to this letter. Based upon the above facts, I conclude as a matter of law that City of Raleigh violated the terms, conditions or requirements of Collection System Permit No. WQCS00002 and G.S. 143-215.1(a)(1) in the manner and extent shown in Attachment A. In accordance with the maximums established by G.S. 143-215.6A(a)(2), a civil penalty may be assessed against any person who violates the terms, conditions or requirements of a permit required by G.S. 143-215.1(a). Norih Carolina Deparimeni of tnvlronmenlal Qualliy Dlvlslon of Writer Resources Raklgh Regir"i olfke : 31100 aaffell Drive ; Rakl9h North "rohna 27n09 �� /"� 9IY74I4200 Based upon the above findings of fact and conclusions of law, and in accordance with authority provided by the Secretary of the Department of Environmental Quality and the Director of the Division of Water Resources, I, Vanessa Manuel, Assistant Regional Supervisor, Raleigh Regional Office hereby make the following civil penalty assessment against City of Raleigh: $750.00 For 1 of the 1 violations of Collection System Permit No. WQCS00002 and G.S. 143-215.l(a)(1) for Sanitary Sewer Overflow(s) resulting in a discharge without a valid permit. $750.00 TOTAL CIVIL PENALTY 101.00 Enforcement Costs $851.00 TOTAL AMOUNT DUE Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken into account the Findings of Fact and Conclusions of Law and the factors set forth at G.S. 143B-282. I (b), which are: (1) The degree and extent of harm to the natural resources of the State, to the public health, or to private property resulting from the violation; (2) The duration and gravity of the violation; (3) The effect on ground or surface water quantity or quality or on air quality; (4) The cost of rectifying the damage; (5) The amount of money saved by noncompliance; (6) Whether the violation was committed willfully or intentionally; (7) The prior record of the violator in complying or failing to comply with programs over which the Environmental Management Commission has regulatory authority; and (8) The cost to the State of the enforcement procedures. Within thirty (30) days of receipt of this notice, you must do one of the following: (1) Submit payment of the penalty, OR (2) Submit a written request for remission, OR (3) Submit a written request for an administrative hearing Option 1: Submit payment of the penalty: Payment should be made directly to the order of the Department of Environmental Quality (do not include waiver form). Payment of the penalty will not foreclose further enforcement action for any continuing or new violation(s). Please submit payment to the attention of: Attn: PERCS Branch Division of Water Resources 1617 Mail Service Center Raleigh, North Carolina 27699-1617 Option 2: Submit a written request for remission or mitigation including a detailed justification for such request: Please be aware that a request for remission is limited to consideration of the five factors listed below as they may relate to the reasonableness of the amount of the civil penalty assessed. Requesting remission is not the proper procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual statements contained in the civil penalty assessment document. Because a remission request forecloses the option of an administrative hearing, such a request must be accompanied by a waiver of your right to an administrative hearing and a stipulation and agreement that no factual or legal issues are in dispute. Please prepare a detailed statement that establishes why you believe the civil penalty should be remitted, and submit it to the Division of Water Resources at the address listed below. In determining whether a remission request will be approved, the following factors shall be considered: (1) whether one or more of the civil penalty assessment factors in NCGS 14313-282.1(b) was wrongfully applied to the detriment of the petitioner; (2) whether the violator promptly abated continuing environmental damage resulting from the violation; (3) whether the violation was inadvertent or a result of an accident; (4) whether the violator had been assessed civil penalties for any previous violations; or (5) whether payment of the civil penalty will prevent payment for the remaining necessary remedial actions. Please note that all evidence presented in support of your request for remission must be submitted in writing. The Director of the Division of Water Resources will review your evidence and inform you of his decision in the matter of your remission request. The response will provide details regarding the case status, directions for payment, and provision for further appeal of the penalty to the Environmental Management Commission's Committee on Civil Penalty Remissions (Committee). Please be advised that the Committee cannot consider information that was not part of the original remission request considered by the Director. Therefore, it is very important that you prepare a complete and thorough statement in support of your request for remission. In order to request remission, you must complete and submit the enclosed "Request for Remission of Civil Penalties Waiver of Right to an Administrative Hearin, and Stipulation. of Facts" form within thirty (30) days of receipt of this notice. The Division of Water Resources also requests that you complete and submit the enclosed "Justification for Remission Request." Both forms should be submitted to the following address: Attn: PERCS Branch Division of Water Resources 1617 Mail Service Center Raleigh, North Carolina 27699-1617 AND Vanessa Manuel, Assistant Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources, NCDEQ 1628 Mail Service Center, Raleigh Raleigh, NC 27699-1628 Option 3: File a petition for an administrative hearing with the Office of Administrative Hearings: If you wish to contest any statement in the attached assessment document you must file a petition for an administrative hearing. You may obtain the petition form from the Office of Administrative Hearings. You must file the petition with the Office of Administrative Hearings within thirty (30) days of receipt of this notice. A petition is considered filed when it is received in the Office of Administrative Hearings during normal office hours. The Office of Administrative Hearings accepts filings Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., except for official state holidays. The petition may be filed by facsimile (fax) or electronic mail by an attached file (with restrictions) - provided the signed original, one (1) copy and a filing fee (if a filing fee is required by NCGS §15013-23.2) is received in the Office of Administrative Hearings within seven (7) business days following the faxed or electronic transmission. You should contact the Office. of AdministrativeHearings_ with all questions regarding the filing fee and/or the details of the filing process. The mailing address and telephone and fax numbers for the Office of Administrative Hearings are as follows: 6714 Mail Service Center Raleigh, NC 27699 6714 Tel: (919) 431-3000 Fax: (919) 431-3100 One (1) copy of the petition must also be served on DEQ as follows: Mr. William F. Lane, General Counsel Department of Environmental Quality 1601 Mail Service Center Raleigh, North Carolina 27699-1601 Please indicate the case number (as found on page one of this letter) on the petition. Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as evidenced by an internal date/time received stamp (not a postmark), will result in this matter being referred to the Attorney General's Office for collection of the penalty through a civil action. Please be advised that additional penalties may be assessed for violations that occur after the review period of this assessment. If you have any questions, please contact Kevin Fowler with the Division of Water Resources staff of the Raleigh Regional Office at (919) 791-4261 or via email at kevin.fowler@deq.nc.gov. Sincerely, Vanessa Manuel, Assistant Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources, NCDEQ ATTACHMENTS Cc: Laserfiche JUSTIFICATION FOR REMISSION REQUEST Case Number: DV-2024-0101 County: Wake Assessed Party: City of Raleigh Permit No.: WQCS00002 Amount Assessed: $851.00 Please use this form when requesting remission of this civil penalty. You must also complete the "Request For Remission, Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form to request remission of this civil penalty. You should attach any documents that you believe support your request and are necessary for the Director to consider in evaluating your request for remission. Please be aware that a request for remission is limited to consideration of the five factors listed below as they may relate to the reasonableness of the amount of the civil penalty assessed. Requesting remission is not the proper procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual statements contained in the civil penalty assessment document. Pursuant to N.C.G.S. § 143B-282.1(c), remission of a civil penalty may be granted only when one or more of the following five factors apply. Please check each factor that you believe applies to your case and provide a detailed explanation, including copies of supporting documents, as to why the factor applies (attach additional pages as needed). (a) one or more of the civil penalty assessment factors in N.C.G.S. 14313-282.1(b) were wrongfully applied to the detriment of the petitioner (the assessment factors are listed in the civil penalty assessment document); (b) the violator promptly abated continuing environmental damage resulting from the violation (i.e., explain the steps that you took to correct the violation and prevent fixture occurrences); (c) the violation was inadvertent or a result of an accident (i.e., explain why the violation was unavoidable or something you could not prevent or prepare for); (d) the violator had not been assessed civil penalties for any previous violations; (e) payment of the civil penalty will prevent payment for the remaining necessary remedial actions (i.e., explain how payment of the civil penalty will prevent you from performing the activities necessary to achieve compliance). EXPLANATION: STATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENTAL QUALITY COUNTY OF WAKE IN THE MATTER OF ASSESSMENT ) WAIVER OF RIGHT TO AN OF CIVIL PENALTIES AGAINST ) ADMINISTRATIVE HEARING AND STIPULATION OF FACTS City of Raleigh ) Raleigh Collection System ) PERMIT NO. WQCS00002 ) CASE NO. DV-2024-0101 Having been assessed civil penalties totaling $851.00 for violation(s) as set forth in the assessment document of the Division of Water Resources dated October 8, 2024, the undersigned, desiring to seek remission of the civil penalty, does hereby waive the right to an administrative hearing in the above -stated matter and does stipulate that the facts are as alleged in the assessment document. The undersigned further understands that all evidence presented in support of remission of this civil penalty must be submitted to the Director of the Division of Water Resources within thirty (30) days of receipt of the notice of assessment. No new evidence in support of a remission request will be allowed after (30) days from the receipt of the notice of assessment. This the day of ADDRESS TELEPHONE SIGNATURE ,20 ATTACHMENT A City of Raleigh CASE NUMBER: DV-2024-0101 PERMIT NO: WQCS00002 FACILITY: Raleigh Collection System Other Violations INCIDENT VIOLATION NUMBER DATE VIOLATION TYPE 202400794 4/ 1512024 CSOISSO(Sewer Overflow) VIOLATION DESCRIPTION Discharge without valid permit REGION: Raleigh COUNTY: Wake TOTAL VOLUME (GALLONS) PENALTY AMOUNT 24,800 $750.00 DIVISION OF WATER RESOURCES - CIVIL PENALTY ASSESSMENT Violator: City of Raleigh Facility Name: Raleigh Collection System Permit Number: WOCS00002 County: Wake Case Number: DV-2024-0101 ASSESSMENT FACTORS 1) The degree and extent of harm to the natural resources of the State, to the public health, or to private property resulting from the violation; A total of 24,800 gallons of wastewater overflowed from the Raleigh Collection System due to grease, roots, and debris in line. 13,700 gallons of wastewater flowed to Richlands Creek, a class C;NSW in the Neuse River Basin. Nutrients and pathogens to surface waters. 2) The duration and gravity of the violation; The SSO started on 04.15.2024 at 01:50 PM and ended on 04.16.2024 at 10:30 AM. 3) The effect on ground or surface water quantity or quality or on air quality; The effect on surface water quality include nutrients and pathogens to surface waters. 4) The cost of rectifying the damage; The cost of rectifying the damage was given as $13,285.27. 5) The amount of money saved by noncompliance; It is believed that no money was saved by noncompliance. 6) Whether the violation was committed willfully or intentionally; It does not appear that the violation was committed willfully or intentionally. 7) The prior record of the violator in complying or failing to comply with programs over which the Environmental Management Commission has regulatory authority; There have been 2 enforcement cases within the past 12 months. 8) The cost to the State of the enforcement procedures. $101.00 UtzL3 4 Za2� .. Date Vanessa Manuel, Assistant Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources, NCDEQ �4j0 00 /� � ��tofE=�viror ne7taj Qualh,/ Raleigh Water JLlN 12024 Regionai tifli... V June 21", 2024 Vanessa Manuel, Assistant Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources, NCDEQ 1628 Mail Service Center Raleigh, NC 27699-1628 Re: Response to NOV-2024-DV-0238 Sanitary Sewer Overflows — April 2024 Permit No. WQCS00002 Dear Mrs. Manuel: Please allow this letter to respond to the Notice of Violation document (NOV-2024-DV-0238) dated May 23", 2024, and received by Raleigh Water on June 7th, 2024. This document contains the narrative regarding the pending Notice of Violation action of one Sanitary Sewer Overflow (SSO) incident reported during the month of April 2024 within the City of Raleigh Collections System Ill• This document also provides exhibits to prove our efforts to mitigate the sewer incident. The noticed incidents occurred while the City operated its collection system, according to WQCS00002, dated June 06th, 2017. The permit includes the language outlined in footnote one and applies to the SSOs upon which NOVs with the notice of intent (NOV-NOI) were based. This document will establish a reasonable explanation of the actions taken to stop the spills, contain the released untreated wastewater, collect the wastewater and reintroduce it to the collection system; and finally, restore the possible environmental impacts brought by the release of the SSO incident, listed with the intended NOV-NOI action. Please find below the additional information requested for the SSO incident. 1. "The Director may take enforcement action against the Permittee for SSOs that must be reported to the Division as stipulated in Condition IV92j. This includes 5SOs that were caused by severe natural conditions or exceptional events unless the Permittee demonstrates through properly signed, contemporaneous operating logs or other relevant evidence that: Ia.] The SSO was caused by severe natural conditions; there were no feasible alternatives to the SSO, such as the use of auxiliary treatment facilities, retention of untreated wastewater, reduction of inflow and infiltration, use of adequate backup equipment, or an increase In the capacity of the system. This provision is not satisfied if, in the exercise of reasonable engineering judgment, the Permittee should have installed auxiliary or additional collections system components, wastewater retention or treatment facilities, adequate backup equipment, or should have reduced inflow and infiltration or Ib.I The SSO was exceptional, unintentional, temporary, and caused by factors beyond the reasonable control of the Permittee; the SSO could not have been prevented by the exercise of reasonable control, such as proper management, operation, and maintenance; adequate treatment or collection facilities or components (e.g., adequately enlarging treatment of collection facilities to accommodate growth or adequately controlling and preventing infiltration and inflow); preventative maintenance; or installation of adequate backup equipment;" 1 Incident Number # 202400794 — 4/15/2024 — Chapel Hill Rd., Raleigh This spill was neither willful nor intentional; it resulted from root intrusion, which blocked a portion of an 8-in gravity sewer main. The root intrusion led to a sewer spill of approximately 24,800 gallons of untreated wastewater in which approximately 13,700 gallons may have reached an unnamed tributary within the Richland Basin (see exhibit 1— Area of Operation) On 04/15/2024, at approximately 1:50 PM, a concerned citizen emailed the Stormwater Division of the City of Raleigh, notifying of a possible sewer overflow. The email was not identified through the regular reporting channels until the morning of 4/16/2024, prompting Raleigh Water Utility Responders to tend to the suspected overflow immediately. Utility responders quickly arrived and observed a sanitary sewer overflow from a sanitary sewer manhole (affected sewer asset SMH151060) near Chapel Hill Rd., Raleigh, NC. The responding staff took all reasonable steps to stop and mitigate the impact of the discharge, gaining control of the spill incident by 10:30 AM on the same day. Crews utilized hydraulic jetting to remove the source of the blockage within the affecting asset, thus restoring sewer flow. Containment and collection of this spill incident consisted of employing a temporary spill containment site downstream of the affected area, restricting sewer flow to downstream surface waters. This approach was intended to contain wastewater flow and minimize the environmental impact on the surrounding land. Responding crews employed pumps at the temporary containment site to recover flushed wastewater and any evidence of sewer completing the operation by reintroducing the wastewater to the collection system. This spill was contained without a significant environmental impact on the adjacent area and its natural resources. The containment effort collected approximately 11,100 gallons of untreated wastewater on the ground before reaching surface waters. Visual inspection of the affected area and downstream waters confirmed no fish kill or unnecessary vegetative damage. During the restoration phase of the operation, crews utilized ample potable water to flush the affected area and remove sewer traces from the surrounding area and downstream conveyance. The area around the manhole was cleared of debris, treated with lime, and restored with grass seed and straw. The cost associated with mitigating this incident amounted to $13,285.27. The approximate cost to the Utility to treat 3,600 gallons of wastewater would have been $37.20. Raleigh Water saved no money from this spill. Its costs for cleanup exceeded the cost of treating the volume of sewage had no spill occurred. Furthermore, Raleigh Water still had to pay to treat the greater volume of sewage created by the spill. This section of the collection system is located downstream of a residential area. it provides sewer collection services to several residences surrounding the spill incident (see Exhibit 2- Future root control services). Within the last ten years, this specific portion of the collection system has not experienced any SSO related to root intrusion. Sanitary sewer assets in this area have been routinely maintained with subsequent chemical root control treatment. A press release notification was requested to be published in the Raleigh News & Observer as required by NCGS Article 21, Chapter 143.215.1C. See Exhibit 3 — Press release. Exhibit 3 — Press release Rafege wafer Responds to a aanlrary lower Orerhow on W�ppu9b. +pr 11a MN • rearwr.bh sn w. R.byuwrr.ra rre.arbsMrwr.n r..r w«e.w..rec.yk we R9 Rigs MC, elppn iM .nIY>t .abbimp.n Ip..iue M deer ww110rMMwUW4rr'91M.IFM .uYaW n>f W'9 RM N01 IOtM4nM TMI �rMM WtW M e0`91Y�r.r.0 wrbwelw ass ♦ rwr Pw4 rRn TV rwpww•s Mlwi. ■ Ifurw.0k.p. b sus rtl reYku M wwbfr. Y.p.ul w wrt. w 11b •rin0 ffbntFea11 OgNwtalGNwW/4nrh. dNYv er WPr RmRnr.11e Mu rY.O KMpyeprw Rkfgb Wan.bRewNAe M wrlpw k.prsb.kir 19 r W wM fww 9.1 Rs..b.4C M1 M.u.re.w swt•�y.e wMpuY.kl.f S..M99wrb M 1wr..b9 orbw.b ra�llkll.pppErwrr 17.]W my M. nfNrp r urafuq bfh.M rrt fM fSe1W.p 4lw a.YUW. bM weber • p.pP.p RrYM Wwsam.pplwYw .dutabPi rd ofM.rre pnpalb P.u.r M OrMwM kOr.r._ MYb. opr efPf.Ogwp ob ewr YI'oWr .carer ffrw...tl rfr..erYcwrw aOM.Aw. eppyMw IIYr bw care r.eeN car ry.Yr M rp erR. a foe .wpl cwi bM M Ieferr w,re M /1W Web W sbryr w. W fete fro CrYb rrw M � caeca Wtlr burwrM.. rd bM mA r. M 9.y lbrf epl b ewRper-W . w'ews9.e eppM rwr r/ker. N.Mr Rwn.e Null M .rnM f1'.bi.aW w.k,rnle.d Rf09 uwr�wlw ResYM rwVr b.IM Y Me rww V&q wM rawwf r pgw war ue919ae43leSbnpoll.rgkflr rr rre wbnabsamrtla l.0 e.n b.b P...r.rkrr.w.r.paf. w+re.w bwpwe gbP.Pr rW—rww.RRothbr.0O3 p If, Ceewr 14121, 1.. 3 Before this incident, maintenance records show that sections within the zone of influence of this collection system were assessed within the last ten years as follows: Flushing Easement Inspections Activities Maintenance activities Activities Manhole Inspection 6/2/2017 1/19/2023 11/19/2021 11/25/2019 4/17/2024 5/17/2022 4/16/2024 4/30/2024 Sewer High -Priority Inspection 1/10/2018 5/8/2018 5/8/2018 5/10/2018 11/19/2018 11/30/2018 4/11/2019 11/1/2019 11/14/2019 10/31/2019 2/18/2020 2/17/2020 8/19/2020 1/6/2021 8/2/2021 8/3/2021 2/16/2022 10/31/2022 2/28/2023 9/26/2023 9/27/2023 2/12/2024 2/12/2024 No additional sewer issues have been associated with this section of the collection system since the last sewer incident. This site remains an active maintenance spot pending the completion of further CCTV assessment, sewer main cleaning, and chemical root control application. Summary The Sewer Maintenance Division of Raleigh Water strives to develop initiatives that improve operational reliability to meet customer expectations and meet or exceed the Water Quality Collection System permit requirements. Our operations are focused on continual improvement, the prevention of pollution, and increased environmental performance efficiency. This endeavor is noted as the Division operates an ISO Certified Environmental Management System governed by the 14001-2015 Standards. As part of these initiatives, the Division operates a comprehensive reactive and preventive maintenance program to maintain over 2,644 miles of sanitary sewer pipe and minimize the accidental release of untreated wastewater. Since July 2023 (Fiscal Year 2024), the Utility has maintained approximately 1,349 111 miles of gravity sewer mains by flushing with hydraulic jetting, conducting CCTV assessments, and performing repair operations, easement maintenance, and inspections. The fiscal year-to-date cost of these operations amounts to $3,617,219-08121, approximately 2% of the Division's annual operating budget. The mitigation of the 24,800 gallons of untreated wastewater identified as notice of violations in this letter cost the Utility approximately $13,285.27. The City's cost of sewer treatment per gallon is $.001513]. At this rate, treating the untreated wastewater spilled would cost the City $37.20. The City saved no money from these spills. The mitigation costs well exceeded the cost of treating the volume of sewage had no spill occurred. Furthermore, the City still had to pay to treat the greater sewage volume created by these spills. This fiscal comparison shows the City's commitment to environmental protection, sparing no cost regardless of the spill incident's severity and complexity. The City continues demonstrating due diligence in environmental performance by allocating resources to a spill incident regardless of the associated cost. This effort is noted in the City's SSO performance rate of 1.78 total SSO rate [4] per 100 miles of pipe, compared to the Southeastern Region of the U.S., of 7.0 spills per 100 miles of line. [I] 1,349 miles represents approximately 47%of the entire sanitary sewer collection system [2] Associated operational cost year to date for FY2024 OPERATION LINEAR FEET Linear Mlles COST OPERATION LINEAR FEET Linear Miles COST CCTV 501,600 95 $289,269.31 Repair 3,520 .66 $2,497,779,36 Flushing 2,085,395 394 $601,462.15 Easement 539,253 102 $228,708.26 Easement Inspection 3,995,104 [31 F.Y. 2024 annual Divisional budget - $15,058,291 [4] $.0015 is based on the annual water treatment operating cost compounded by the total treated effluent. [51 The current SSO Rate for F.Y. 24 is 1.79 Note In FY-2023, the Raleigh Water -Sewer Maintenance Division spent $2,054,254.45 in operations to maintain, repair, and inspect approximately 939.95 miles of sanitary sewer Infrastructure. Additionally, the City of Raleigh Assistant Public Utility Directors and Collections System staff have become involved in challenging the nonwoven fabrics industry standards to better inform consumers of these products and their detrimental effects on the collections systems. PUD staff has personally met with officers of INDA, the leading association of the nonwoven fabrics industry based in Cary, NC, to communicate our concerns about 5 these fabrics, the current industry standards, and better education for the consumer. PUD has also joined forces with other utilities nationwide through the National Association of Clean Waters Agencies (NACWA), the Water Environment Foundation (WEF), and the American Public Works Association (APWA) to challenge INDA and current industry standards, recognizing that they do not support compatibility in sanitary sewer collections systems nationally. These agencies work collectively to challenge the testing protocols, assessment guidelines, and consumer education and labeling of these non -dispersible. Raleigh Water has an aggressive educational outreach initiative to address illicit discharges to commercial and residential users, such as wipes, fats, oil, and grease. Raleigh Water has developed a complimentary property managers resource kit that provides best practice resources for establishing a property -specific awareness program. Each kit contains brochures and complimentary gadgets to help residents manage grease and fat collection and disposal. The resource kit also features a multimedia flash drive with videos and reproducible educational material that property managers can use to educate tenants to reduce the risk of sewer backups caused by the introduction of solids through their residential piping. Each kit costs Raleigh Water approximately $85.00 to produce and is provided free of charge to the property management. Raleigh Water continuously develops initiatives to increase residential and commercial customer partnerships to address grease accumulation and prevent illicit incident discharges. The educational material and videos can be accessed through social media and the Raleigh Water website: https_1'/raleihnc.govlsewer-maintenance The City continues its monetary reward or bounty program, which pays out fifty ($50) to any citizen who observes and reports an SSO or conditions that may cause a spill incident. This program has been advertised via printed material, a television advertisement campaign, and graphic design "wraps" on Sewer Maintenance vehicles. These graphics on our vehicles function as mobile billboards, spreading our prevention message and offering contact information throughout the service area daily. This program was developed hoping that citizens and customers would become more aware of the signs of an emerging system problem causing the SSO occurrence and become proactive in helping the City prevent these occurrences. Additionally, all customers are notified via their water and sewer utility bills not to discharge materials that could block the flow of the sanitary sewer mains. The City also circulates information regarding grease discharge into the sewer system and the effects of such deposits. Whenever possible, and upon investigating the root cause of a spill incident, PUD Code Enforcement officers develop and send registered informational letters about the spill incident to the customer base serviced by the line where the SSO has occurred. This educational outreach is done to educate our customers on the proper use of sanitary sewers to prevent the disposal of non-flushable items and items harmful to the continuous operation of the collections system. On behalf of the City of Raleigh, I am requesting that the NOV-2024-DV-0238 issued for April 2024 be fairly reviewed, considering the steps the Department has taken to protect the environment and meet or exceed the requirements of the Collections System Permit. If additional information is required, don't hesitate to contact Matthew Vessie, Sewer Maintenance Superintendent, at (919) 996-2312 or Carlos M. Perez, ORC, Assistance Superin dent, at 919-996-5929. Sincerely, Carlos M Perez, ORC Assistance Superintendent, Sewer Maintenance Division City of Raleigh, Public Utilities Department P.O. Box 590 Raleigh, NC 27602-0590 919-996-5929 office 919-278-6020 cell Carlos.perezcamacho@ raleighnc.Gov L DocuSign Envelope ID. 03FB9687-11A4452E-B30D-F3E9C9F6456D ROY COOPER ELIZABETH S. BISER w,r Serrtery RICHARD E. ROGERS, JR. NORTH CAROL INA prayer Fnvlrwanenta! Quality Certified Mail # 7017 0190 0000 2486 0711 Return Receipt Requested May 23, 2024 Whit Wheeler, Assistant Director City of Raleigh PO Box 590 Raleigh, NC 27602-0590 SUBJECT: NOTICE OF VIOLATION & INTENT TO ISSUE CIVIL PENALTY Tracking No.: NOV-2024-DV-0238 Sanitary Sewer Overflows - April 2024 Collection System Permit No. WQCS00002 Raleigh Collection System Wake County Dear Mr. Wheeler: A review has been conducted of the self -reported Sanitary Sewer Overflows (SSO's) 5-Day Report/s submitted by City of Raleigh. The Division's Raleigh Regional Office concludes that the City of Raleigh violated Permit Condition I (2) of Permit No. WQCS00002 by failing to effectively manage, maintain, and operate their collection system so that there is no SSO (Sanitary Sewer Overflow) to the land or surface waters and the SSO constituted making an outlet to waters of the State for purposes of G.S. 143-215.1(a)(1), for which a permit is required by G.S. 143-215.1. The Raleigh Regional Office is providing the City of Raleigh an opportunity to provide evidence and justification as to why the City of Raleigh should not be assessed a civil penalty for the violation(s) that are summarized below: Total Vol Total Surface Incident Start Duration Vol Water Number Date (Minn) Location Cause (Gals) (Gals) DWR Action 202400794 4/15/2024 1,240 Chapel Hill Rd, Raleigh, Debris in line, Grease, 24,800 13,700 Notice of Violation - NC, 27607 Roots Intent to Assess This Notice of Violation / Notice of Intent to Enforce (NOV/NOI) is being issued for the noted violation. Pursuant to G.S. 143-215.6A, a civil penalty of not more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or fails to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S. 143-215.1. IIJwy,ArywJ O/lkr !lPP 6r.r11 Pf.. R.4y1Ih.h[roYUIMH C' `fir wa l4ulao DocuSign Envelope ID. 03FB9687-11A4-452E-B3D0-F3E9C9F6456D This office requests that you respond to this Notice, in writing, within 10 business days of its receipt. In your response, you should address the causes of non-compliance, remedial actions, and all other actions taken to prevent the recurrence of similar situations. The response to this correspondence will be considered in this process. Enforcement decisions will also be based on volume spilled, volume reaching surface waters, duration and gravity, impacts to public health, fish kills or recreational area closures. Other factors considered in determining the amount of the civil penalty are the violator's history of non-compliance, the cost of rectifying the damage, whether the spill was intentional and whether money was saved by non-compliance. If you have any questions, please do not hesitate to contact Kevin Fowler with the Water Quality Section in the Raleigh Regional Office at 919-791-4200 or via email at kevin.fowler@deq.nc.gov. Cc: Laselfiche Sincerely, Ct �oocusgn(e-eby: �,� �� j V A:A.��S )w f'. kU1A.1/U.l. 82918EBAB32144F Vanessa Manuel, Assistant Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources, NCDEQ R�p�Rso.•W o}}t. tend b-..ii pn. R+yh vo�hc W.a tn+D4 �...:l�r.. r. geleN20t1 7 0 W Cf C O X m E w O O Q1 C C. _Q C N O ZL F C o W a m no -aLL (m L O L N as - c Q N E O EO 7 O L E Z r C Q N � C> E �[ U F +-� c OL > C CIA � o L N = fi) Y U t fl O w o 4 (/] m Q " Q L fA C Q U O W (n r+ m v U} N O N i ... a C o L a O o � � a E U) cmi _ � N Cl)d O ul N c�i O C Vi fn Y V) U L f0 O O O d N = C.i o �. .0 O d -p CO m 3 ® 7 C E Co 7 CO - C Q.0 E T Y `—� = O L -5 Oj w c a�i o Z � f0 cn o O c� m E G Vl 7 ZA L t O F d iN U) U ♦~/1 •C Y n Y m D m a) d C� Q I sy (o (1) a OP LL F Z) E 0 r U ti U 7 O 05 ti O l!1 c'f 1!1 N N r !1 Cl) r O h 0) State of North Carolina Department of Environment and Natural Resources Division of Water Resources Collection System Sanitary Sewer Overflow Reporting Form Division of Water Resources Form CS-SSO PART I: This form shall be submitted to the appropriate DWQ Regional Office within five business days of the first knowledge of the sanitary sewer overflow (SSO). Permit Number: WQCS00002 (WQCS# if active, otherwise use WQCSD#) Facility: Raleigh Collection System _ Incident #: 202400794 Owner: City of Raleigh _ City: Raleigh County: Wake Region: Raleigh Source of SSO (check applicable): [J Sanitary Sewer ❑ Pump Station 1 Lift Station SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. Pump Station 6, Manhole at Westall & Bragg Street, etc): Chapel Hill Rd, Raleigh, NC, 27607 Manhole #: 151060 Latitude (Decimal Degrees): Incident Started Dt: 04/15/2024 Time (mm-dd-yyyy) Longitude (Decimal Degrees): 1:50 pm Incident End Dt: 04/16/2024 Time: (hh:mm AM/PM) (mm-dd-yyyy) 10:30 am (hh:mm AMIPM) Estimated Volume of the SSO: 24,800 gallons Estimated Duration (Round to nearest hour): 20:40 hours Describe how the volume was determined: Duration & Flow rate Weather conditions during the SSO event: dry/clear Did SSO reach surface waters? 0 Yes ❑ No ❑ Unknown Volume reaching surface waters (gals): 13700 Surface water name: Richlands Creek Did the SSO result in a fish kill? ❑ Yes ❑ No Q Unknown If Yes, what is the estimated number of fish killed? SPECIFIC cause(s) of the SSO: 2 Grease Q Roots Q Debris in line 24 hour verbal notification (name of person contacted ): Cheng Zhang R1 DWR ❑ Emergency Mgmt Date (mm-dd-yyy): 04/17/2024 Time (hh:mm AM/PM): 09:45:00 am If an SSO is ongoing, please notify the appropriate Regional Office on a daily basis until SSO can be stopped. Per G.S. 143-215.1C(b), the responsible party of a discharge of 1,000 or more of untreated wastewater to surface waters shall issue a press release within 24-hours of first knowledge to all print and electronic news media providing general coverage in the county where the discharge occurred. When 15,000 gallons or more of untreated wastewater enters surface waters, a public notice shall be published within 10 days and proof of publication shall be provided to the Division within 30 days. Refer to the reference statute for further detail. The Director Division of Water Resources may take enforcement action for SSOs that are required to be reported to Division unless it is demonstrated that: 1) the discharge was cause by sever natural conditions and there were no feasible alternative to the discharge; or 2) the discharge was exceptional, unintentional, temporary and caused by factors beyond the reasonable control of the Permittee and/or owner, and the discharge could not have been prevented by the exercise of reasonable control. Part 11 must be completed to provide a justification claim for either of the above situations. This information will be the basis WHETHER OR NOT PART III IS COMPLETED A SIGNATURE IS REQUIRED AT THE END OF THIS FORM CS-SSO Form Page: 1 PART II: ANSWER THE FOLLOWING QUESTIONS FOR EACH RELATED CAUSE CHECKED IN PART I OF THIS FORM AND INCLUDE THE APPROPRIATE DOCUMENTATION AS REQUIRED OR DESIRED COMPLETE ONLY THOSE SECTONS PERTAINING TO THE CAUSE OF THE SSO AS CHECKED IN PART I (In the check boxes below, NA = Not Applicable and NE = Not Evaluated) A HARDCOPY OF THIS FORM SHOULD BE SUBMITTED TO THE APPROPRIATE DWR REGIONAL OFFICE UNLESS IS Grease When was the last time this specific line (or wet well) was cleaned? d 4InG Inn1n Do you have an enforceable grease ordinance that requires new or retrofit of grease V7 Yes ❑ No E] NA ❑ NE traps/interceptors? Have there been recent inspections and/or enforcement actions taken on nearby restaurants or other nonresidential grease contributors? Explain. their are no restaurants in this easement area Have there been other SSOs or blockages in this area that were also caused by grease? When? If yes, describe them: Have cleaning and inspections ever been increased at this location? Explain. This is the first sso in this section of sewer gravity main Have educational materials about grease been distributed in the past? When? and to whom? Explain? if the SSO occurred at a pump station, when was the wet well and pumps last checked for grease accumulation? Were the floats clean? E] Yes 0 No [Z NA NE [j Yes 2 No ❑ NA M NE Yes ❑ No Wj NA [] NE F- Yes ❑ No [7 NA ❑ NE [j Yes ❑ No W, NA 0 NE CS-SSO Form Page: 2 Comments: Roots Do you have an active root control program on the line 1 area in question? ❑ Yes W No [] NA NE Describe Due to this being the first SSO in this location a initial root investigation work order will be created and potentially put on tl root control hot spot for periodic flushing Have cleaning and inspections ever been increased at this location because of roots [Yes [ No [ NA C NE Explain What corrective actions have been accomplished at the SSO location (and surrounding system if associated with the SSO)? What corrective actions are planned at the SSO location to reduce root intrusion? Adding this sewer gravity main to the hot spot program for addition flushing Has the line been smoke tested or videoed within the past year? D Yes [0 No ❑ NA NE If Yes, when? Comments: Debris in line What type of debris has been found in the line? Roots and rags Suspected cause or source of debris. unknown Are manholes in the area secure and intact? When was the area last checked/cleaned? 11 /25/2019 Have cleaning and inspections ever been increased at this location due to previous problems with debris? Explain: [fj Yes ❑ No ❑ NA ❑ NE Yes ❑ No W NA ❑ NE Are appropriate educational materials being developed and distributed to prevent futt [ Yes ❑ No W NA ❑ NE similar occurrences? Comments: CS-SSO Form Page: 3 System Visitation ORC Yes Backup ❑ Yes Name: Carlos Perez Cert# 1003875 Date visited: 04/16/2024 Time visited: 1:30pm How was the SSO remediated (i.e. Stopped and cleaned up)? Sewer maintenance crews were dispatched this morning to a Sso in the vicinity of 0 Chapel Hill Rd. Crews were notified % hone from COR Stormwater of an overflow from Smh151060. Raleigh water crews arrived on site and were able to brea the blockage 10:30am. Sewer maintenance crews were able to break the blockage within SGMN145304. It has been determined to be grease and rags to be the source of the blockage. The blockage has been removed and flow has been restored. Sewer maintenance crews are currently on site performing the restoration process. Unfortunately, untreated wastewater did indeed reach the storm drain channel and ultimately reached an unnamed tributary to the Nuese River basin. Containment and collection of this spill event consisted of employing 2 temporary spill containment_ site downstrear of the affected area. A 4 diesel pump at the Trinity Rd and Edward s Mill intersection and another in the rear of Raleigh School Rd. Two hydrants are currently in use to push the untreated wastewater downstream to the collection pumps. The estimated volume of gallons is in the process of being calculated. The area around the manhole were cleaned of debris a washed with potable water and treated with a application of lime and straw. As a representative for the responsible party, I certify that the information contained in this report is true and accurate to the best of my knowledge. Person submitting claim: Signature: Telephone Number: Date: Title: Any addition information desired to be submitted should be sent to the appropriate Division Regional Office within five days of i knowledge of the SSO with reference to the incident number (the incident number is only generated when electronic entry of th form is completed, if used). CS-SSO Form Page: 4 U'' to t0 r— h co ao rn y O N 0 N N N � � 01 CDN fA � c0 0 w ao a . co r U, Y E d z d z O z O z O z O z O z O z O z O z O z O z O z O z d z O z a a o 0 0 0 0 0 o a o 0 0 (o a (o 0 O O O O O O O O O O O O M Ol M a O O O O a O O O O O a O N 1+ N 0 O V 69 (a 69 60 to to,*b9 69 69 69 t9 69 to h 69 r N G (� O1 (A 60A 40 r � O � m � l7 N LQ 1 O - O M I,,: O? � 01 O M (9 H a 1(f a r O � h m t` � Of m (V o m (i o v C (') ti = C N (A (A N 69 OD Efl N 69 N 69 (14 V! U') M N 69 ((] EA M 69 u o O d Ea c°i2h O O G 0 MA O Ix Q 69 L O � C 41 2 a E W Ix Q D? C to 3 O C� 0 ,Q y L LO h � ► w W Q w a W V ram. c 2 « y s7: fi 0 m W E Q n � N O O 111 cc w. 0 E C 41 (D W Q y co co c0 O O h O a (O O O [p O t0 w ry u7 V I� Of O M O) CM V7 N h r O M h M M {� M9 f- C.)M [V f- Cl)M 04 M C O 69 69 69 69 di 69 69 w 6 w 60 69 Efl t9 W V C 0 a 0, o o a o 0 0 0 a o 0 o a a c 0 a o 0 0 0 0 0 0 0 0 0 0 0 Q 0 u, 0 o 0 a 0 o 0 LO 0 1n 0 o o to a o 0 o O 0 0 o 0 c 0 0 0 0 1n f� ((1 V) O N N to h O to O C. O O Q. h tv C m 69 69 N 69 7 69 69 M 64 N tO N 69 fA 64 N 6). O W. to 69 0 t9 (o to M (A m fH N {f; E O O N to (O h h co co(b co O O EI 4A 0 p O N r N N r N O (m � r r- m N h r Q1 07 r N (O r N (A r K h h (A I� r N f� d Q Q 0: O Q. `l} �+ (O O N [D N M lD O 47 (p M O M a O O a O 0 O O O O O O O O a O CD a O O O O O O O O — O O N 6 k6 (O t- 11 r c6 c0 c0 Ob 0) W Q1 .. C W y p CD O O 0 O O O O O 0 O O O N r O N Y1 N N N N N N N N N N N N N 3 R d W (ya > > > > > > > > > > > > > > 0 LL d OC 0 z 0 0 ❑ ❑ ❑ O p 0 ❑ ❑ ❑ ❑ C] ❑ ❑ ❑ O O O N N N N N N M N N O N_ r r N N_ N N N N N N (M N M h N ^ N N N c7 Lp N 00 O) N N e C) a`0 0 O r0 V (O O O O O O O O O O O O O O O O O O O O O O z z z z Z z z z Z Z z z z Z z z z Z Z z z d d O O O O O O O d O O O O O O O O O p O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O C) d O O CD O O O O (N 6.' 64 64 69 69 64 64 w 64 to 64 toull 69 69 69 69 69 64 69 09 O N O O O L( L) h U� Ui h h h h h h h h h h Uy O 6 O U) L(Y cc co Ln (O to U) U) LO LO U) Ln M LO M) kc) 00 N N 6 M M M M O6 M V) (6 L!7 (O (D (G d (O U7 (O (O 00 Cl) cl co LA O Iq O M O (!) 00 m 00 OD 00 00 00 M M m M LA It N N N M N N h h N N N N L() Lo h L!) 64 6R to 69 69 64 64 64 (A 69 69 69 d) 64 69 69 69 69 69 69 (A N r r h h h h h h h h h h h h h h h LC) O O d O O LO Ln L() U) In Ln (D LO U) LC) LC1 Ln to (Q LfJ m U) C3 Lr) LA Ln (D (D (O (O (O (D Ln 6 (G U7 (O co (O (o (O 0p Cl) h Cl) M m M M M Cl) 09 Cl) M Cl) M M M Cl) M M Cl) M 69 69 64 69 64 69 fe 64 EA 0 69 69 64 V9 69 64 w W. 64 64 64 O O O O O O O O O O p O O O O O O O O Q O C7 O O p O O O O O O O O O O O O O O O O O O O O O OO O C . O O O O O O ON to L LQ Q LO Ln Ln Lo 0 LO U) O O LA d N V N N N Cl) N LO h h N N N N LO LA h V) 69 69 69 64 64 64 69 59 to 64 49 64 fA 69 69 V! 64 64 6104 69 64 d p r N N N N N N N M O O N O N_ N N N N N N W N N N N N (fl N N Mc'n [`p N _ N u7 d O M 0p p a) C7 � M LO (O h r M V (D N CO W O r CM Ih O) N (P 00 O N O O O O O O O O O O r O O O O O O p O O O O O O O p O O O O O O p�1 d O O O L r L N N N N N N N L9 N N N N N N N N N N N N N N N N N N N N N O O O O O O O O O O O O O O O O O O O O O N N N N N N N N N N N N N N N N N N N N N D ❑ ❑ 0 D 0 ❑ ❑ ❑ 0 ❑ ❑ D O ❑ ❑ 0 0 ❑ 0 0 O z 00 to 0 0) Ln 69 fD C.) Ld 0) rn rn ti n o Uri co co rn c h Efi 4fl N N lU O — U C C � w a N N N o U c �p (�u 75 9 o 12 o E 7 0 N A LO 0) to O O Ln N_ CO N M co (D G O 69 O O O Ln 69 Cl) N 'a N rl- O co M LC) Go O O O LQfj 44 N M V 0O C) O O O m A A m � N N N N N O O o O O N N N N N o STATE OF NORTH CAROLINA ENVIRONMENTAL MANAGEMENT COMMISSION DEPARTMENT OF ENVIRONMENTAL QUALITY SYSTEM -WIDE COLLECTION SYSTEM PERMIT In accordance with the provisions of Article 21 of Chapter 143, General Statutes of North Carolina as amended, and other applicable laws, Rules, and Regulations, permission Is hereby granted to the City of Raleigh WQCS00002 FOR THE operation and maintenance of a local sewer permitting program, pursuant to the local permit program approval for public gravity sewers granted by the North Carolina Environmental Management Commission effective May 1,1986, and in conformity with 15A NCAC 2T .0306 and other supporting data subsequently Bled and approved by the Department of Environment and Natural Resources and considered a part of this permit; and operation and maintenance of a wastewater collection system consisting of, at the time of permit Issuance, approximately 2283 miles of gravity sewer, approximately 112 miles of force main, 517 simplex pump stations that discharge to a pressure sewer and serve a single building and 4 simplex pump stations without permanent pump rellabilitythat serve more than one building,107 duplex pump stations, and all associated piping, valves, and appurtenances required to make a complete and operational wastewater collection system to serve the City of Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, Zebulon and any deemed permitted satellite communities and the tributary wastewater collection systems serving the Towns of Apex, Clayton and Middlesex subject to their own individual copection system permit, pursuant to the application received May 19, 2015, and in conformity with the documents referenced therein and other supporting data subsequently filed and approved by the Department of Environmental Quality and considered a part of this permit. This permit shall be effective from June 6, 2017 until January 31, 2024, and shall be subject to the following specified conditions and limitations: Page 1 of 8 wnrcnnnm 1. PERFORMANCE STAND 0- 1. The sewage and wastewater collected by this system shall be treated in the properly permitted Wastewater Treatment Facility identified in the permit application and documented in the Division's database. [15A NCAC 02T .0108 (b)] 2. The Director may take enforcement action against the Permittee for SSOs that must be reported to the Division as stipulated in Condition IV (2). This includes SSOs that were caused by severe natural conditions or exceptional events unless the Permittee demonstrates through properly signed, contemporaneous operating logs, or other relevant evidence that: a. The SSO was caused by severe natural conditions; there were no feasible alternatives to the SSO, such as the use of auxiliary treatment facilities, retention of untreated wastewater, reduction of inflow and infiltration, use of adequate back-up equipment, or an increase in the capacity of the system. This provision is not satisfied if, In the exercise of reasonable engineering judgment, the Permittee should have installed auxiliary or additional collection system components, wastewater retention or treatment facilities, adequate back-up equipment or should have reduced inflow and infiltration; or b. The SSO was exceptional, unintentional, temporary and caused by factors beyond the reasonable control of the Permittee; the SSO could not have been prevented by the exercise of reasonable control, such as proper management, operation and maintenance; adequate treatment facilities or collection system facilities or components (e.g., adequately enlarging treatment or collection facilities to accommodate growth or adequately controlling and preventing infiltration and inflow); preventive maintenance; or installation of adequate back-up equipment; The Permittee can submit a claim to the Division Regional Office that the SSO meets the criteria of this condition. The Permittee has the option of submitting this claim along with the spill report required by Condition IV(2) (i.e., within five business days) in order to be considered for immunity from enforcement action. Form CS-SSO Part II, or most current Division approved form, shall be used for any claims. The Permittee has the burden of proof that the above criteria have been met. [G.S. 215.6A;15A NCAC 02T .0108(b)] 3. The Permittee shall establish by ordinance, inter -local agreement or contract its legal authority to require new sewers be properly constructed; to ensure proper inspection and testing of sewer mains and service laterals; to address flows from satellite systems and to take enforcement action as required by Condition 1(4). [G.S.143-215.98; G.S.143-215.1(f)(1)] 4. The Permittee shall develop and implement an educational fats, oils and grease program that shall include at least semiannual distribution of educational material targeted at both residential and non- residential users. The Permittee shall also develop and implement an enforceable fats, oils and grease program for non-residential users under which the Permittee can take enforcement against users who have not properly installed, operated and maintained grease traps or grease interceptors as directed or otherwise violated the terms of the enforcement program pertaining to fats, oils and grease. [15A NCAC 02T .0108 (b)] 5. The Permittee shall adopt and implement a Capital Improvement Plan (CIP) to designate funding for reinvestment into the wastewater collection system infrastructure. The CIP should address the short- term needs and long-term "master plan" concepts. The CIP should typically cover a three to five year period and include a goal statement, description of the project area, description of the existing facilities, known deficiencies (over a reasonable period) and forecasted future needs. Cost analysis is integral to the CIP. [G.S.143-215.98] Page 2 of 8 1a7e1KAAr1111 6. Overflow piping from maC6 and pump stations, excluding pipoo approved equalization structures, known or discovered after permit issuance shall be immediately removed or permanently capped. Plugged or valved emergency pumping connections are allowable for portable pumping or rerouting without intentionally bypassing the wastewater treatment facility. [15A NCAC 02T .0108 (b)] 7. The Permittee shall maintain a contingency plan for pump failure at each pump station. If one of the pumps in a pump station containing multiple pumps fails, the process of repairing or replacing the pump shall be initiated Immediately and the new parts or pump shall be installed as soon as possible. The permittee shall provide Justification for delay in initiating the process for repair or replacement at the Division's request. If the pump In a simplex pump station serving more than a single building or pump stations not capable of pumping at a rate of 2.5 times the average daily flow rate with the largest pump out of service fails, it shall be replaced immediately. (1SA NCAC 02T .0305 (h) (1)] 8. Each pump station shall be clearly and conspicuously posted with a pump station identifier and an emergency contact telephone number at which an individual who can initiate or perform emergency service for the wastewater collection system 24 hours per day, seven days per week can be contacted. This emergency contact telephone number shall be coupled with instructions that the emergency contact should be called if the visual alarm illuminates, if the audible alarm sounds, or if an emergency is apparent. [15A NCAC 02T .0305 (h) (2)] 9. Pump station sites, equipment and components shall have restricted access. [15A NCAC 02T .0305 (h) (4)] 10. Pump stations that do not employ an automatic polling feature (i.e. routine contact with pump stations from a central location to check operational status of the communication system) shall have both audible and visual high water alarms. The alarms shall be weather-proof and placed in a clear and conspicuous location. Permits issued for the construction of pump stations that Included high water alarms in the description must maintain the alarms even if simple telemetry (i.e. notification of an alarm condition initiated by the pump station control feature) is installed. [15A NCAC 02T .0305 (h) (1)] 11. For all newly constructed, modified and rehabilitated pump stations, all equipment and components shall be sealed within a corrosion -resistant coating or encasement to the extent practicable and equivalent to the minimum design criteria unless the permittee can demonstrate it is not practicable or another form of corrosion resistance is employed. 115A NCAC 02T .0108 (b)] II. OPERATION AND MAINTENANCE REQUIREMENTS 1. Upon classification of the collection system by the Water Pollution Control System Operators Certification Commission (WPCSOCC), the Permittee shall designate and employ a certified operator to be in responsible charge (ORC) and one or more certified operator(s) to be back-up ORC(s) of the facilities in accordance with 15A NCAC SG .0201. The ORC shall visit the system within 24 hours of knowledge of a bypass, spill, or overflow of wastewater from the system, unless visited by the Back -Up ORC, and shall comply with all other conditions of 15A NCAC SG .0204. [15A NCAC 08G .0200 et.seq.] The Permittee shall develop and adhere to a schedule for reviewing all inspection, maintenance, operational and complaint logs. If the review process results in the identification of any recurring problem in the wastewater collection system that cannot be resolved in a short time period, the Permittee shall establish a plan for addressing the probiem(s). [15A NCAC 02T .0108 (b)] 3. The Permittee shall develop and adhere to a schedule for testing emergency and standby equipment. [15A NCAC 02T .0108 (b)] Page 3of8 wnrtnnnm i 4. The Permittee shall develop and implement a routine pump station inspection and maintenance program which shall include the following maintenance activities: a. Cleaning and removing debris from the pump station structure, outside perimeter, and wet well; b. Inspecting and exercising all valves; c. Inspecting and lubricating pumps and other mechanical equipment; and d. Verifying the proper operation of the alarms, telemetry system and auxiliary equipment. 115A NCAC 02T .0108 (b)] S. For each pump station without pump reliability (i.e. simplex pump stations serving more than a single building or pump stations not capable of pumping at a rate of 2.5 times the average daily flow rate with the largest pump out of service), at least one fully operational spare pump capable of pumping peak flow shall be maintained on hand. [15A NCAC 02T .0305 (h) (1) (A)] 6. The Permittee shall maintain on hand at least two percent of the number of pumps installed, but no less than two pumps, that discharge to a pressure sewer and serve a single building, unless the Permittee has the ability to purchase and install a replacement pump within 24 hours of first knowledge of the simplex pump failure or within the storage capacity provided in a sewer line extension permit. [15A NCAC 02T .0108 (b)] 7. Rights -of -way and/or easements shall be properly maintained to allow accessibility to the wastewater collection system unless the Permittee can demonstrate the ability to gain temporary access in an emergency situation where existing land -use conditions do not allow the establishment and maintenance of permanent access. In this case, the Permittee shall continue to observe the lines visually, utilize remote inspection methods (e.g. CCTV) and use the opportunity of drier conditions to perform further inspections and necessary maintenance. [15A NCAC 02T .0108 (b)] 8. The Permittee shall assess cleaning needs, and develop and implement a program for appropriately cleaning, whether by hydraulic or mechanical methods, the wastewater collection system. At least 10 percent of the gravity wastewater collection system, selected at the discretion of the ORC, shall be cleaned each year. Preventative cleaning is not required for sewer lines less than five years old unless inspection otherwise reveals the need for cleaning or cleaning is required by a sewer line extension permit. 115A NCAC 02T .0108 (b)] 9. The Permittee shall maintain a Response Action Plan that addresses the following minimum items: a. Contact phone numbers for 24-hour response, including weekends and holidays, b. Response time; c. Equipment list and spare parts inventory; d. Access to cleaning equipment; e. Access to construction crews, contractors and/or engineers; f. Source(s) of emergency funds; g. Site restoration and clean up materials; and h. Post-SSO assessment. [15A NCAC 02T .0108 (b)] 10. The Permittee, or their authorized representative, shall conduct an on -site evaluation for all SSOs as soon as possible, but if feasible no more than two hours after first knowledge of the SSO. The Permittee shall document in its 5-day report why it was unable to initially respond to any SSO location within two hours. 115A NCAC 02T .0108 (b)] Page 4 of 8 %4+nrcrvvvn,i 11. In the event of an SSO or boe within the wastewater collection syst0he Permittee shall restore the system operation, remove visible solids and paper, restore any ground area and restore the surroundings. 115A NCAC 02T.0108 (b)] III. RECORDS 1. Records shall be maintained to document compliance with Conditions 1(4),11(2) - II(4), II(7) - II($), IV(3) and V(1) -V(4). Records shall be kept on file for a minimum of three years. [15A NCAC 02T .0108 (b)) 2. The Permittee shall maintain adequate records pertaining to SSOs, and SSO or wastewater collection system complaints for a minimum of three years. These records shall include, but are not limited to, the following information: a. Date of SSO or complaint; b. Volume of wastewater released as a result of the SSO and/or nature of complaint; c. Location of the SSO and/or complaint; d. Estimated duration of the SSO; e. Individual from the Division who was Informed about the SSO and/or complaint, when applicable; f. Final destination of the SSO; g. Corrective actions; h. Known environmental/human health impacts resulting from the SSO; and I. How the SSO was discovered. [15A NCAC 02T .0108 (b)] 3. The Permittee shall maintain an up-to-date, accurate, comprehensive map of its wastewater collection system that also notes the locations where other wastewater collection systems become tributary. if a comprehensive map of the collection system has not been established, a rough sketch shall be drawn. The Permittee shall map approximately 10 percent of its existing collection system each year for the next ten years beginning at the original permit issuance date, or until complete, whichever is sooner. The comprehensive map shall include, but is not limited to: pipe size, pipe material, pipe location, flow direction, approximate pipe age, and each pump station identification, location and capacity. 115A NCAC 02T .0108 (b)] 4. The Permittee shall maintain records of all of the modifications and extensions to the collection system permitted herein. The Permittee shall maintain a copy of the construction record drawings and specifications for modifications/extensions to the wastewater collection system for the life of the modification/extension. Information concerning the extension shall be incorporated Into the map of the wastewater collection system within one year of the completion of construction. The system description contained within this permit shall be updated to include this modification/extension Information upon permit renewal. [15A NCAC 02T.0108 (b)) IV. MONITORING AND REPORTING REQUIREMENTS 1. In the event of an SSO the Division may require monitoring that is necessary to ensure surface water and groundwater protection and an acceptable sampling and reporting schedule shall be implemented. 115A NCAC 02T .0108 (c)] Page 5 of 8 wmmnnn,) 2. The Permittee shall vern report to a Division of Water Resour& haff memba at the Raleigh Regional Office, at telephone number (919) 791.4200 as soon as possible, but in no case more than 24 flours following first knowledge of the occurrence of the following circumstances within the collection system which is under the Permittee's ownership or maintained and operated by the Permittee through a perpetual legal agreement: a. Any SSO and/or spill over 1,000 gallons to the ground; or b. Any SSO and/or spill, regardless of volume, that reaches surface water. Voice mail messages or faxed information shall not be considered as the initial v r I report. SSOs (and other types of spills) occurring outside normal business hours may also be reported to the Division of Emergency Management at telephone number (800) 858-0368 or (919) 733-3300. Persons reporting any of the above occurrences shall file a spill report by completing Part I of Form CS- SSO (or the most current Division approved form), within five business days following first knowledge of the occurrence. This report shall outline the actions taken or proposed to ensure that the problem does not recur. [G.S.143-215.IC(a1)] 3. The Permittee shall meet the annual reporting and notification requirements provided in North Carolina General Statute §143-215.1C. V. INSPECTIONS 1. The Permittee or the Permittee's designee shall inspect the wastewater collection system regularly to reduce the risk of malfunctions and deterioration, operator errors, and other issues that may cause or lead to the release of wastes to the environment, threaten human health or create nuisance conditions. The Permittee shall keep an inspection log or summary including, at a minimum, the date and time of inspection, observations made, and any maintenance, repairs, or corrective actions taken by the Permittee. (15A NCAC 02T.0108 (b)] 2. Pump stations that are not connected to a telemetry system (i.e., remote alarm system) shall be inspected by the permittee or Its representative every day (i.e., 365 days per year). Pump stations that are connected to telemetry shall be inspected at least once per week. [15A NCAC 02T .0108 (b)] 3. A general observation by the permittee or its representative of the entire wastewater collection system shall be conducted at least once per year. i15A NCAC 02T .0108 (b)] 4. Inspections of all high priority lines (i.e. aerial line, sub -waterway crossing, line contacting surface waters, siphon, line positioned parallel to stream banks that are subject to eroding in such a manner that may threaten the sewer line, or line designated as high -priority in a permit) shall be performed at least once per every six-month period of time. A list of high -priority lines is presented as Attachment A and is hereby incorporated into this permit condition. New high priority lines installed or Identified after permit issuance are incorporated by reference and subject to this permit condition until permit renewal where they shall be referenced in writing in Attachment A. [15A NCAC 02T .0108 (b)] Vi. GENERAL CONDITIONS 1. This permit is not transferable. in the event that the Permittee desires to transfer ownership of the wastewater collection system or there is a name change of the Permittee, a formal permit modification request shall be submitted to the Division. The request shall be accompanied by documentation from the parties involved, and other supporting materials as may be appropriate. Such request will be considered on its merits and may or may not be approved. [15A NCAC 02T .0104; G.S. 143-215.1(d)(3)] Page 6 of 8 utnrcnnnm 2. Failure to abide by the condos and limitations contained in this permoy subject the Permittee to an enforcement action by the Division in accordance with North Carolina General Statute §143-215.6A through §143-215.6C, and a sewer moratorium may be established. [15A NCAC 02T .0104] 3. The issuance of this permit does not exempt the Permittee from complying with any and all statutes, rules, regulations, or ordinances that may be imposed by other government agencies (i.e., local, state, and federal) having jurisdiction. [G.S.143-215.1(b)] 4. The issuance of this permit does not prohibit the Division from reopening and modifying the permit, revoking and reissuing the permit or terminating the permit as allowed by the laws, rules, and regulations or as needed to address changes in federal regulations with respect to the wastewater collection system, in accordance with required procedures. [G.S. 143-215.1(b)(4)] S. The Permittee shall pay the annual fee within thirty (30) days after being billed by the Division. Failure to pay the fee accordingly may cause the Division to initiate action to revoke this permit. 115A NCAC 02T .0110 (4)1 6. The Permittee shall file an application for renewal of this permit at least six months prior to the expiration of this permit. Upon receipt of the request, the Director will review the adequacy of the wastewater collection system described therein, and if warranted, will extend the permit for a period of time and under such conditions and limitations, as the Director may deem appropriate. [15A NCAC 02T .0109] 7. The Permittee shall notify the Division's Pretreatment, Emergency Response and Collection Systems Unit in writing at 1617 Mail Service Center, Raleigh, North Carolina 27699 of any changes to the name and/or address of the responsible party (i.e. mayor, city/town manager) of the wastewater collection system. (15A NCAC 02T .0106 (c)] S. Any duly authorized officer, employee, or representative of the Division may, upon presentation of credentials, enter and inspect any property, premises or place on or related to the collection system at any reasonable time for the purpose of determining compliance with this permit, may inspect or copy any records that must be maintained under the terms and conditions of this permit, and may obtain samples of wastewater, groundwater, surface water, soil, or plant tissue. [15A NCAC 02T .0110 (3)] 9. The Permittee or their authorized representative shall have available a copy of this permit to present upon request by any duly authorized officer, employee, or representative of the Division. [15A NCAC 02T .0104] ViI. Special Conditions 1. The local sewer permitting program that has been delegated to the Permittee by the Environmental Management Commission (EMC) may be suspended or revoked unless the documentation within the approved delegation application package and any modifications thereto are valid, the requirements In 15A NCAC 2T .0306 and General Statute §143-215.1(f) are met, the conditions of this permit are met, and the wastewater collection system extensions are constructed in accordance with the conditions and specifications of the delegated program. [G.S.143-215.1(f)(1)) 2. The local sewer permitting program shall require that all wastewater collection system extensions meet the minimum design requirements in 15A NCAC 2T .0305 as well as any Division adopted minimum design criteria. [G.S.143-215.1(f)] Page 7of8 wnr,;nnnn7 3. The local sewer permitti"ram shall obtain approval from the Ral ..'Regional Office, at telephone number (919) 791-4200, prior to issuing any permits for wastewater collection system extensions in accordance with the agreement between the Regional Office Regional Office and the Delegated Program for block flow allocation. (15A NCAC 02T .0306 (d) (1)) 4. The local sewer permitting program shall submit quarterly reports to the appropriate Division Regional Office on forms provided or approved by the Division. [15A NCAC 02T .0306 (d) (2)) 5. The Division shall continue to permit activities not delegated to the Permittee as specified in the delegation approval letter or in accordance with 15A NCAC 02T .0306(a). [15A NCAC 02T .0305 (a)) Permit issued this the 6"' of June, 2017 NORTH CAROLINA ENVIRONMENTAL MANAGEMENT COMMISSION y for S. Jay Zimmerman, P.G. Director, Division of Water Resources By Authority of the Environmental Management Commission by Deborah Gore, Pretreatment, Emergency Response, Collection System Unit Supervisor Division of Water Resources, NCDEQ Page S of 8 %A#^#,cnnnn,t