WQCS00186_Renewal (Application)_20240923

September 18, 2024 RECEIVED
Cover Letter SEP 2 3 2024
To: NCDEQ-DWR Water Quality Permitting Section
MUNICIPLE PERMITTING UNIT NCDEQ/DWR/NPDES
From: Town of Highlands
Ref: CSA 04-16
Please accept the following application from the Town of Highlands. Attached are the following
documents:
1. Application
2. Pump Station List (IN CONTINGENCY PLAN)
3. High priority line
4. Annual Budget for Collection System (FY 2024-25)
5. Capital Improvement Plan
6. Response Action Plan
7. Contingency Plan
8. Comprehensive Collection System Map
If you have any questions, please contact me at 828-526-2118 or by email at
Lamar.Nix@Hip,hlandsNC.org .
Thanks,
Lamar Nix P.E.
Town Engineer

State of North Carolina
DWR
Department of Environmental Quality
Division of Water Resources
15A NCAC 02T .0400 - SYSTEM -WIDE WASTEWATER COLLECTION SYSTEMS
Division of Water Resources INSTRUCTIONS FOR FORM CSA 04-16 & SUPPORTING DOCUMENTATION
Documents shall be prepared in accordance with 15A NCAC 02T .0100 15A NCAC 02T .0400, and all relevant
Division Policies. Failure to submit all required items will necessitate additional processing and review time.
For more information, visit the Svstem-wide Collection S>>stem Permitting website:
General — When submitting an application to the Municipal Permitting Unit, please use the following instructions as a
checklist in order to ensure all required items are submitted. Adherence to these instructions and checking the provided
boxes will help produce a quicker review time and reduce the amount of requested additional information.
The Anplicant shall submit one original and one copy of the a lication and supporting documentation.
The copy may be submitted in digital format.
A. Cover Letter
® Submit a cover letter listing all items and attachments included in the permit application package
B. No Application Fee Required
➢ No application fee is necessary. The permittee will be billed an annual fee upon issuance of the permit
➢ The appropriate annual fee for systemwide wastewater collection system permits may be found at:
➢ Annual Non -Discharge Fees
C. System -Wide Wastewater Collection System (FORM: CSA 04-16) Application:
® Submit the completed and appropriately executed System -wide Wastewater Collection System (FORM: CSA 04-
16) application. Any unauthorized content changes to this form shall result in the application package being
returned. If necessary for clarity or due to space restrictions, attachments to the application may be made, as long
as the attachments are numbered to correspond to the section and item to which they refer.
❑ If the Applicant Type in Section L3 is a Privately -Owned Public Utility, provide the Certificate of Public
Convenience and Necessity (CPCN) from the North Carolina Utilities Commission demonstrating the Applicant is
authorized to hold the utility franchise for the area to be served by the wastewater collection system, or
❑ Provide a letter from the North Carolina Utilities Commission's Water and Sewer Division Public Staff stating an
application for a franchise has been received and that the service area is contiguous to an existing franchised area
or that franchise approval is expected.
❑ If the Applicant Type in Section I.3 is a corporation or company, provide documentation if it is registered for
business with the North Carolina Secre of State.
D. General Information:
➢ The Authorized signing official listed in Section L4 should match with that of the Applicant certification page in
accordance with 15A NCAC 02T .0106(b). Per 15A NCAC 02T .0106(c), an alternate person may be designated
as the signing official if a delegation letter is provided from a person who meets the criteria in 15A NCAC 02T
.0106(b).
➢ NOTE - Public Works Directors are not authorized to sign this permit application, according to the rule,
unless they are formally delegated.
INSTRUCTIONS FOR APPLICATION CSA 04-16 & SUPPORTING DOCUMENTATION Page 1 of 5

E. Summary of Attachments Required:
® Instruction A: Cover Letter
® Instruction C: Application
❑ Instruction C: Ownership Documentation (i.e. CPCN) (If necessary)
❑ Instruction D: Delegation Letter (If necessary for signing official)
® Section IV.3 Pump Station List
® Section IVA High Priority Lines List
® Section VA Annual Budget for Collection System (Updated and Approved)
® Section V.6 Capital Improvement Plan (Updated and Approved)
® Section VI.2 Response Action Plan
® Section VIA Contingency Plan
® Section VI.6 Comprehensive Collection System Map
❑ Section VII Note Any Potential Compliance Issues
THE COMPLETED APPLICATION PACKAGE, INCLDING ALL SUPPORTING INFORMATION AND
MATERIALS, SHOULD BE SENT TO:
NCDEQ-DWR
Water Quality Permitting Section
MUNICIPAL PERMITTING UNIT
By U.S. Postal Service:
1617 MAIL SERVICE CENTER
RALEIGH, NORTH CAROLINA 27699-1617
TELEPHONE NUMBER: [phone]
By Courier/S ecial Deliver :
512 N. SALISBURY ST. Suite 925
RALEIGH, NORTH CAROLINA 27604
TELEPHONE NUMBER: [phone]
INSTRUCTIONS FOR APPLICATION CSA 04-16 & SUPPORTING DOCUMENTATION Page 2 of 5

I. APPLICANT INFORMATION:
1. Applicant's name (Municipality, Public Utility, etc): Town of Highlands
2. Facility Information: Name: Town of Hi hlands Collection System Permit No.: WQCS00186
3. Applicant type: ® Municipal ❑ State ❑ Privately -Owned Public Utility
❑ County ❑ Other:
4. Signature authority's name: Josh Ward per 15A NCAC 02T .0106(b)
Title: Town Manager
5. Applicant's mailing address: PO Box 460
City: Highlands State: NC Zip: 28741-
6. Applicant's contact information:
Phone number: [phone] Fax number: (8�8 526-2595 Email address: Josh.Ward "ri Hh!hlandsNC.o
II. CONTACT/CONSULTANT INFORMATION:
1. Contact Name: Lamar Nix P.E.
2. Title/Affiliation: Town Engineer
3. Contact's mailing address: PO Box 460
4. City: Highlands State: NC Zip: 28741-
5. Contact's information:
Phone number: [phone] Fax number: [phone] Email address:.Lamar.Nixoa Hi hlandsNC.o
III. GENERAL REQUIREMENTS:
1. New Permit or Premit Renewal? ❑ New ® Renewal
2. County System is located in: Macon County
3. Owner & Name of Wastewater Treatment Facility(ies) receiving wastewater from this collection system:
Owner(s) & Name(s): Town of Highlands
4. WWTF Permit Number(s): NCO021407
5. What is the wastewater type? 100 % Domestic Ior % Industrial (See 15A NCAC 02T .0103(20))
L). Is there a Pretreatment Program in effect? ❑ Yes or ® No
6. Wastewater flow: 0.302 MGD (Current average flow of wastewater generated by collection system)
7. Combined permitted flow of all treatment plants: 1_5 MGD
8. Explain how the wastewater flow was determined: ® 15A NCAC 02T .0114 or ❑ Representative Data
9. Population served by the collection system: 6115
IV. COLLECTION SYSTEM INFORMATION:
1. Line Lengths for Collection System:
Sewer Line Description
Length
Gravi , Sewer
19.77.(miles)
Force Main
8.62 (miles)
Vacuum Sewer
miles
Pressure Sewer
5.81 (miles)
APPLICATION CSA 04-16 Page 3 of 5

Pump Stations for Collection System:
Pump Station Type
Number
Simplex Pump Stations(Serving Single Building)
13
Simplex Pump Stations (Serving Multiple Buildings)
Duplex Pump Stations
6
3. Submit a list of all major (i.e. not simplex pump station serving a single family home) pump stations. Include the following
information:
➢ Pump Station Name
➢ Physical Location
➢ Alarm Type (i.e. audible, visual, telemetry, SCADA)
➢ Pump Reliability (Can convey peak hourly wastewater flow with largest single pump out of service)
➢ Reliability Source (permanent/portable generator, portable pumps)
➢ Capacity of Station (Pump Station Capacity in GPM)
4. Submit a list of all high priority lines according per 15A NCAC 02T .0402(2) known to exist in the collection system. Head
the list with "Attachment A for Condition V(4)" and include the system name.
➢ Use the same line identification regularly used by the applicant
➢ Indicate type of high priority line (i.e. aerial), material and general location
V. COLLECTION SYSTEM ADMINISTRATION:
1. Provide a brief description of the organizational structure that is responsible for management, operation and maintenance of
the collection system.
We have a 5 person crew which includes the Dept. Head for sewer collection. Thpy are supported bv the two WWTP
ORerators and supervised by the TownEneineer/Public Service Adm.
2. Indicate the current designated collection system operators for the collection system per 15A NCAC 08G.0201
Main ORC Name: Robert McMahan Certification Number: 991649
Back -Up ORC Name: Brian Tallent Certification Number: 1007388
Seethe "W CS Contacts and ORC Re ort' for a current listing of the ORC(s) the Division has on file for WQCS permit
3. Approximate annual budget for collection system only: $ 793,000
4. Submit a copy of your current annual budget.
5. Approximate capital improvement budge for the collection system only: $ 760,000
6. Submit a copy of your current capital improvement plan.
7. Is this collection system currently a satellite system ❑ Yes or ® No
8. Do any satellite systems discharge to this collection system ❑ Yes or ® No (If yes complete table below)
Satellite System Contact Information(Name, Address, Phone Number
Complete for Satellite Systems that have a flow or capacity greater than 200,000 GPD (Average daily flow)
9. List any agreements or ordinances currently in place to address flows from satellite systems:
APPLICATION CSA 04-16 Page 4 of 5

VI.
VII.
COLLECTION SYSTEM COMPLIANCE:
1. Is a Response Action Plan currently in place ® Yes or ❑ No
2. If Yes, submit a copy of the Response Action Plan or see table 6 below.
3. Is a pump station contingency plan currently in place? ® Yes or ❑ No
4. If Yes, submit a copy of the pump station contingency plan or see table 6 below.
5. Is a comprehensive collection system map currently in place? ® Yes or ❑ No
6. Submit a submit a copy of the collection system map (CD or hardcopy) or indicate a schedule for completion
7. Thoroughly read and review the S►-stem-Wid n S► stem Permit Conditions. Typically compliance schedules
are only offered to NEW permit applicants and NOT permit renewals. Any compliance dates must be included within
the permit prior to issuance or the permit holder will be found in violation upon inspection.
Permit Condition
Current
Compliance?
If no, Indicate a
Compliance
Date
Typical
Compliance
Schedule
I(4) — Grease ordinance with legal authority to inspect/enforce
® Yes ❑ No
12 — 18 mo.
1(5) — Grease inspection and enforcement program
® Yes ❑ No
12 — 18 mo.
I(6) _ Three to five year current Capital Improvement Plan.
N Yes ❑ No
12 — 18 mo.
I(8) — Pump station contingency plan
® Yes ❑ No
® Yes ❑ No
3 mo.
3 mo.
1(9) — Pump station identification signs.
1(11) — Functional and conspicuous audible and visual alarms.
® Yes ❑ No
3 — 6 mo.
II(5) — Spare pumps for any station where one pump cannot
handle peak flows alone (in a duplex station, the 2nd pump is
the spare if pump reliability is met).
® Yes ❑ No
6 — 9 mo.
II(7) — Accessible right-of-ways and easements.
® Yes ❑ No
6 — 12 mo.
II(9) — Response action plan with Items 9 (a — h).
® Yes ❑ No
3 mo.
III(3) — Comprehensive collection system map
® Yes ❑ No
10% per year
For conditions not listed, compliance dates are not typically offered. List any permit conditions that may be difficult for the
applicant to meet (attach clarification if needed):
APPLICANT'S CERTIFICATION per 15A NCAC 02T .0106tb1:
I, Josh Ward, Town Manager
(Signature Authority's Name & Title from Item I.4)
attest that this application for Town of Highlands
(Facility name from Item I.1)
has been reviewed by me and is accurate and complete to the best of my knowledge. I understand that if all required parts of this
application are not completed and that if all required supporting information and attachments are not included, this application package
will be returned to me as incomplete.
Note: In accordance with NC General Statutes 143-215.6A and 143-215.6B, any person who knowingly makes any false statement,
representation, or certific ' n in any application shall be guilty of a Class 2 misdemeanor which may include a fine not to exceed
$10,000 as well as civil p nalties up to W,009 per violation. ' i
Signatu P. Date: I �i 2fl Z
APPLICATION CSA 04-16 Page 5 of 5

Pump Stations
1. Mill CREEK Pump Station
Location off of Maple Street
Triplex Pump Station 16,650 gallon capacity
Flygt Pumps
855 gpm, tdh33ft, 1750 rpm, 20hp, 460/3phase, Bin. discharge
Permanent generator/telemetry
In case of electrical panel failure, open valves to old wwtp tanks to use 150,000
gallon storage tank. This allows time for repairs and or pump haul.
Suppliers: Xylem, Inc Flygt Products
14125 South Bridge Circle
Charlotte NC 28273
704-409-9700

2. Arnold Road Pump Station
Location on Arnold Road
Duplex Pump Station 2,860 gallon capacity
9*1
6 in. diameter discharge, 228 gpm, tdh 147 ft., 3550 rpm, 25hp, 460/3phase
Permanent generator and telemetry
In case of electrical panel failure, use pump/haul to handle flow.
Suppliers: Pete Duty and Associates
1106 Applegate Parkway
Wesley Chapel NC 28173
704-243-1338
3. Mirror Lake Road Pump Station
Location on Mirror Lake Road and Bridge
Smith -Loveless
Duplex Pump Station 3,172 Gallon Capacity
4 in diameter discharge,150 gpm,96 ft. tdh,1800 rpm,20 hp,460 3 phase
Permanent generator and telemetry

In case of electric panel failure, start pump/haul to handle flow
Suppliers: Pete Duty and Associates
1106 Applegate Parkway
Wesley Chapel NC 28173
704-243-1338
4. Moorewood Road Pump Station
Located On Moorewood Road past Moorewood Circle
Duplex-Hydromatic 1,550 Gallon Capacity
2 in diameter discharge, 165 gpm, 40 ft. tdh, 1750 rpm, 5 hp, 230/3 phase
Permanent generator and telemetry
In case of electrical panel failure, start pump/haul to handle flow
Suppliers: Water and Waste Equipment
2335 Shady Lane
Cleveland Tennessee 37312
423-479-2084
5. Shelby Place Pump Station
Located In Subdivision from NC 28
Duplex-Hydromatic 1,190 Gallon Capacity
tin diameter discharge, 100 gpm, 45 ft. tdh, 3500 rpm, 5 hp, 230/1 phase

Permanent generator and telemetry
In case of electrical panel failure, start pump/haul to handle flow
Supplier: Water and Waste Equipment
2335 Shady Lane
Cleveland Tennessee 37312
423-479-2084
6. Lower Brushy Face Pump Station
Located On Lower Brushy Face Road HCC
Duplex-Hydromatic 565 Gallon Capacity
1.25in diameter discharge, 60 gpm, 30ft tdh, 3450 rpm 2 hp, 230/1 phase
Permanent generator and telemetry
In case of electric panel failure, start pump/haul to handle flow
Supplier: Water and Waste Equipment
2335 Shady Lane
Cleveland Tennessee 37312
423-479-2084

Town of Highlands
Attachment: High Priority Line List
1. Aerial Line 8" Ductile Iron Gravity Line that runs parallel with Mill Creek for approximately 500'

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Public Works
FY 2023 Thru FY2028
Capital Improvement
Rev.
2/28/24
2/27/23
3/1/18
3/22/19
2/13/20
2/21/20
3/2/21
2/22/22
Est.Project
Cost
FY27 FY28
-28 -29
$30,000 $30,00(
Funding
Source
Fund
FY24
-25
FY25
-26
FY26
-27
STREET
$150,000
A
Sidewalk Repairs
$75,000
$30,000
$30,000
Paving 2"d Street
$52,000
$52,000
Paving Gibson
$78,000
$78,000
Paving Raoul
$56,000
$56,000
Paving Spruce
$40,000
$40,000
Paving Arnold
$145,000
$145,000
Little Bear Pen Rd Stabilization
Project
$692,725
$692,725
Salt
$30,000A
$30,000
$30,000
$30,000
$30,000
$30,OO(
Centerline Painting
$30,000 A
$30,000
$30,000
$30,000
$30,000
$30,00(
EQUIPMENT/REPLACEMENT
Replace Snow Plow/Spreader
$40,000
$40,000
Kubota Sweeper
$75,000
$75,000
JCB Backhoe
$135,000
$135,000
International 7400
$125,000
$125,000
Replace Leaf Vacuum
$8,000
$8,000
2014 4500 Truck
$95,000
$95,000
Service Truck
$70,000
$70,000
Isuzu Sweeper
$200,000
$200,000
SANITATION
Dumpsters/Cans
$60,000 A
$60,000
$60,000 $60,000
$60,000
$60,OOC
EQUIPMENT/REPLACEMENT
Recycle/Convenience Center
$400,000
$400,000
Rear Loader
$225,000
$225,000
Compact Rear Loader
$175,000
$175,000
Tandem Rear Loader
$250,000
$250,000
WATER/SEWER
1/3 System Water Meter
Replacement (3rd Project)
$450,000
$450,000
Gibson St
Water/Sewer/Electric
$608,000
$608,000
Dog Mtn. Waterline Grant
$3,386,495
GRANT
GRANT
WTP Tank/Pump Station/Filter
Replace
$6,672,000
$122,000
$6,672,000
$122,000
GRANT
HCC at Hummingbird
Waterline
Melrose Waterline
$90,000 1
$90,000

Black Rock Waterline
$390,000
$390,000
NC106@Buttermilk services
$40,000
$40,000
Debt Mirror Lake
$56,967 A
$56,967 A
$56,967A
$56,967A
$56,967A
$56,96.
Public Works
FY 2023 Thru 2028
Capital Improvement
Funding
Source
Fund
Estimated
Project
Cost
FY24-25
FY25-26
FY26-27
FY27-28
FY28-2!
Sewer Collection System
Biannual Cleaning
$30,000
$30,000
$30,000
$30,000
$30,000
$30,00(
Grease Trap Inspections
$30,000
$30,000
$30,000
$30,000
$30,000
$30,00(
WTP Paint and Pressure Wash
Building
$49,100
$49,100
WTP Lab Equip.
Replacement/Tank/Valves/Day
Tanks/ cleaning/Misc.
$46,700
$46,700
WTP Misc. Service
Contracts/repairs
$32,000
$32,000
Sewer Jetter
$80,000
$80,000
2014Service Truck
$75,000
$75,000
55 Excavator/Trailer
$85,000
$85,000
2014 Service Truck
$85,000
$85,000
5500 Service Truck
$90,000
$90,000
WWTP (UV Light repair)
$14,000A
$14,000A
WWTP Tractor
$35,000
$35,000
WWTP Tank Cleaning
$22,000
$22,000
Sewer Force Main
Evaluation/Study
$150,000
TBD
$150,000
Sewer Force Main
Repair/Replacement
TBD
TBD
WWTP Replace Blower
! $20,000
$20,000
WWTP Pump Station Parts
$20,000
$20,000
ELECTRIC
Comprehensive Electric
System Study
$ TBD
$ TBD
Contract Trimming
$300,000
$300,000
HydroVac
$70,000
$70,000
2003 FL Boom
$195,000
$195,000
*2009 Int. Bucket(2021-22FY)
$251,000
$251,000
2013 Dodge Bucket
$225,000
$225,000
Replace Silverado
$65,000
$65,000

TOWN OF HIGHLANDS
SANITARY SEWER OVERFLOW (S.S.O.)
CLEANUP AND PUMPING
PROCEDURES
AS ADOPTED BY
S. L. NIX, P.E.
PUBLIC SERVICE ADMINISTRATOR/TOWN ENGINEER
6/15/99, Rev.2024

DEPARTMENT OF PUBLIC WORKS
OPERATIONS DIVISION
DATE:]une 17, 1999 Rev 2024
Memorandum
FROM:Public Service Administrator
TO:All of Town of Highlands Operations Personnel
SUB]ECT:Sanitary Sewer Overflow S.S.O. Operations Division
Response Procedures
1. Sanitary Sewer Overflows endanger our environment and
potentially the health of any citizens, or employees that come into
contact with an S.S.O. Unchecked S.S.0.'s can result in significant
penalties from State and Federal environmental regulatory agencies
as well. The procedures below were designed to protect our
environment, citizens, and employees from an S.S.O. event. These
procedures apply to Town of Highlands Operations personnel.
2. Upon discovery of an S.S.O. an initial response will be made
by the employee on the wastewater crew. Upon arrival, the employee
will make an assessment to determine if a S.S.O. event has taken
place. If an event has taken place, or is in progress, the employee
will attempt to eliminate the source of S.S.O. and contact the Town
of Highlands sewer department head.
3. The department head or his alternate will respond to the
location without delay. Upon arrival, the department head will make
an assessment of the S.S.O. and determine what is required to mitigate
the event and establish a course of action for clean-up and
restoration of the S.S.O. site.
4. If a blockage has occurred and overflow is in progress the
department head will mobilize manpower and equipment resources.
S. The department head will record all events as per the Town

of Highlands S.S.O. Clean-up Procedures instruction dated June 17,
1999 and will be the primary contact to Public Service Administrator
and State of North Carolina Authorities.
Public Service Administrator

PURPOSE:
The Purpose of this document is to protect the citizens of
Highlands, North Carolina and the Environment by establishing
written procedures for responding to Sanitary Sewer Overflows
(S.S.O.). This procedure applies to all Public Works employees that
in the course of their work may deal with S.S.O.'s. These procedures
will be reviewed at least semi-annually, or whenever revised guidance
from county, state, or federal authorities dictate a revision is
necessary.

ON ASPHALT OR CONCRETE
1.Set up containment at or near the storm drainage system, do not
let the spill enter the storm drainage system.
2.Put up tape, black on red "Danger Do Not Enter," around the S.S.O.
area.
3. Spread 1 ime on spi 11 age and sand (or equi val ent material ) to a depth
of 1 inch. Let this stand for 1 hour and sweep up. If moisture
or grease is still present, repeat procedure.
4.After removing the contaminated material , wash down the area with
high water pressure and Clorox. Pump this back into the sewer
system. Transport wet sand to drying beds at the old sewer
plant site and dispose of (after drying) at the County Landfill .
S.If this spill goes into the storm drainage system, refer to creek
procedure.
IN CREEK OR STREAM
1.Take conductivity readings of creek in order to determine the
proper placement of dam. The dam needs to be constructed near
a manhole or at a location which is accessible to the jet/vacuum
truck. Placement of the dam should be at a point where the
lowest conductivity reading is measured if possible. Build the
dam using dirt that is capable of handling creek and hydrant
water without dam failure. Station two pumps at the dam that
are capable of handling creek flow. Use one pump for backup.
Have backhoe at site with extra material at all times so dam
can be rebuilt if a breach occurs. There will be two workers
at the pump site at all times during pumping operations. Pump
effluent from the dam into the manhole.
2.Put up warning tape, black on red "Danger Do Not Enter," from the
S.S.O. site to the pump site on both sides of the creek in
populated areas. In unpopulated areas restrict access where
there is any chance of humans coming in contact with the S.S.O.
3 . Take fecal col i form samples at the S.S.O. site, 100 feet above the
S.S.O. site, and at 400 foot downstream intervals until reaching
the pump site. Bring the samples to the Highlands Waste Water

Treatment Plant. Pull samples every 24 hours until readings
of 500 colonies/ml, or less are obtained.
4.Flush stream with water from a sufficient number of hydrants to
remove waste product from the creek. Continue to pump and flush
stream until all fecal coliform tests come back 500 colonies/ml
or less. Pull samples every 24 hours until this reading is
obtained. Pull sample 100 feet above the S.S.O. site, at the
site, and at 400 feet intervals until reaching the pump site.
Notify water treatment plant when starting and stopping of
stream flushing.
S.If Rip Rap is in creek, wash down with high water pressure until
there is no waste residue remaining on, or within the Rip Rap
structure.
6.If sludge is in creek, broom creek bottom and sides until there
is no waste residue remaining.
7.If creek flows into a body of water used for recreation, and or
drinking, notify the affected county and local officials as soon
as the problem is discovered. If this happens, refer to pond,
lake procedure.
IN POND OR LAKE
1-Put up warning tape, black on red "Danger Do Not Enter," on the
shoreline at the contaminated area.
2.In a pond, collect fecal coliform samples and Dissolved Oxygen
(D.O.) readings around the entire circumference. Set up
pumping operations below the dam.
3. In a 1 arge 1 ake, col 1 ect fecal sampl es 2 feet off the bottom. D.O.
readings are to be done 1 foot under the surface. Take equal
sampling amounts around the circumference of the structure.
4.When the first sampling results come in, contact the PSA for
appropriate action if the fecal col iform counts are greater than
8,000 colonies/ml.
S.Continue pumping until 500 colonies/ml or less are obtained in the
structure.
6.Keep monitoring fecal coliform counts until the North Carolina

Department of Water Quality or the Macon County Public Health
Department says that monitoring is no longer required.
OUTFALL
1.Put up warning type, "Danger Do Not Enter," around the S.S.O. site.
2.In open area, lime (powder) heavily and till. Repeat procedure.
Seed and then put down straw.
3.In an area where there is undergrowth or small trees, was area with
large amounts of water. Push into creek towards the pump site.
Do this until no waste remains. Wait for 12 to 24 hours then
lime the area heavily. Do not get lime in the creek. Do not
lime when the weather forecast is predicting rainfall.
IN CITIZEN'S YARD
1.Till the area whenever possible. Apply lime, seed, and straw.
2. If not abl a to t i 11 , appl y 1 i me and two i nches of topsoi 1 and mi x
thoroughly. Lime again lightly, then seed, and cover with
straw.
S.S.O. REPORTING PROCEDURES
1.Upon discovery of a possible S.S.O. site during normal duty hours,
notify the PSA at the telephone numbers below.
Mr. S. L. Nix, P.E. 828-526-2118
2.After normal duty hours contact Mr. S. L. Nix, P.E. at 828-332-9662.
In the event that he cannot be reached, contact Mr.Robert
McMahan at 828-482-2242. In the event that these individuals
cannot be reached, call the Communications Center at
828-526-4131.
3.PSA will be the primary interface between the Town of Highlands
and the State of North Carol i na Department of Water Qual i ty and
the Macon County Health Department on all S.S.O. matters.
4.PSA will report overflows from any sewer line or pump station, or

the bypass of any wastewater treatment system or any component
thereof. This requirement applies in the following cases:
5 . PSA wi 11 not i fy the department head of any S . S . 0. that fal 1 s wi thi n
the parameters listed below. After normal duty hours he can
be paged at 828-526-4131. The department head will be
responsible for notifying the PSA.
Any spill of 1000 gallons or more, and
Any spill, regardless of the volume, if any waste reaches the
surface waters of the State. Please note that conveyances such
as drainage ditches and storm sewers are considered waters of
the State.
PSA is required to provide an oral report regarding reportable
spills to the appropriate Regional Office as soon as possible,
but in no case later than 24 hours following spill event.
Additionally, if a spill occurs after normal business hours,
the event must be reported during the next working day. Should
a spill occur after hours which reaches the surface waters
and/or it maybe considered as either an environmental or health
hazard, the report must be made immediately to the Division of
Emergency Management at 1-800-858-0638. Their office will
contact appropriate Division of Water Quality staff.
A written report must be submitted to the appropriate regional
office within five (5) days of the time that the Town of
Highlands becomes aware of the spill occurrence. All parts of
the form must be completed in detail and submitted either at
the time of the oral report or within the required five (5) days.
It is highly recommended that the form be faxed to the regional
office, then fol l owed up by a telephone call to confirm the fax
has been received and to provide any additional information that
may be needed.

S.S.O. TELEPHONE CONTACT NUMBERS
State of North Carolina
Division of Water Quality
State of North Carolina
Division of Emergency Management
(For after hour spills that reach a wate
Public Service Administrator
S. L. Nix, P.E.
Water/Sewer Department Head
Robert McMahan
Town Manager
Josh Ward
828-296-4500
828-526-2118
828-332-9662
828-526-2960
828-482-2242
828-526-2118
828-526-5266

TOWN OF HIGHLANDS
SANITARY SEWER COLLECTION SYSTEM
PREVENTIVE MAINTENANCE AND OPERATION MANUAL
AS ADOPTED BY
S. L. NIX, P.E.
PUBLIC SERVICE ADMINISTRATOR/TOWN ENGINEER
6/15/99,Rev.2024

I.Purpose and Scope
The purpose and scope of this manual is to provide a guideline for
the employees of the Town of Highlands to properly maintain the
sewer collection system.
II.Operators in responsible charge
The persons responsible for the operation and maintenance of the
sewer collection system are as follows:
Administrative: Lamar Nix, Town Engineer 828-526-2118
Sewer Lines:Robert McMahan Water/Sewer Dept Head
ORC 828-526-2960
Lift Stations:Dale Wike, WWTP orc 828-526-0504
Scheduled Cleaning:Dale Wike, WWTP orc 828-526-0504
Spills, Repairs, extensions: Robert McMahan Water/ Sewer Dept. Head
orc
III.Operation Sections
1.Maintaining logs/records.
All work - activities concerning the sewer collection system
shall be recorded on the weekly report sheet and turned in to
the Town Engineer. The weekly report consists of the date,
location of job, description of work, and material used on the
job. The Town Engineer shall keep such reports on file for
review at all times.
2.Determining equipment/system malfunction rates.
The Town Engineer shall determine malfunction rates of
equipment using the weekly report records. The Town Engineer
may periodically perform these rates as needed.
3.Establishing schedules.
The Town Engineer shall establish
maintenance. The department heads
maintenance activities to conform
schedules.
4.I/I Evaluation.
all schedules for
shall schedule all
with all establishes

The WWTP operator shall keep records of all rainfall events so
as to compare sewer flows to dry weather. When problems occur
due to inflow the WWTP shall notify the Town Engineer. Periodic
inspections of the sewer collection system shall be made during
cleaning and maintenance to check for I/I problems. When I/I
does occur the water/sewer department head shall take immediate
corrective actions to prevent further I/I.
S.Manhole Inspection.
The manholes of the sewer collection system shall be inspected
semi-annually. Any defects shall be repaired.
6.Sewer Cleaning program.
The sewer collection system shall be physically cleaned
semi-annually.
7.Hydrogen sulfide monitoring and control.
The WWTP operator shall measure for hydrogen sulfide in the
collection system periodically and as requested, when levels
of hydrogen sul fide are found to above 1 ppm, the WWTP operator
shall notify the Town Engineer. The Town Engineer will
schedule corrective measures.
8.Lift Station Operation.
The WWTP operator shall inspect each lift station once per day
on each regularly scheduled work day.
9.Easement/Right-of-Way Maintenance.
The water/sewer department shall maintain the sewer collection
system rights -of -ways and easements.
10.Visual Observation of Lines.
The water/sewer department shall visually inspect all sewer
lines, right-of-ways and manholes semi-annually.
11.Spare Parts Inventory.
The water/sewer department shall keep all adequate supply and

inventory of spare parts to repair all lift stations, pressure
mains, gravity sewers, services, manholes, and other equipment
as necessary.

Town Of Highlands
Contingency Plan
Prepared By Dawn James
Approved By S.L. Nix P.E.
Public Service Administrator/Town Engineer
7/15 Rev9/24

Purpose:
The purpose of this document is to establish written procedures for a contingency
plan in the event of pump station failure at one of the six municipal wastewater
pump stations. This document will list contact information for contractors and
suppliers that we need to assist in repairs.

Pump Stations
1. Mill CREEK Pump Station
Location off of Maple Street
Triplex Pump Station 16,650 gallon capacity
Flygt Pumps
855 gpm, tdh33ft, 1750 rpm, 20hp, 460/3phase, Bin. discharge
Permanent generator/telemetry
In case of electrical panel failure, open valves to old wwtp tanks to use 150,000
gallon storage tank. This allows time for repairs and or pump haul.
Suppliers: Xylem, Inc Flygt Products
14125 South Bridge Circle
Charlotte NC 28273
704-409-9700

2. Arnold Road Pump Station
Location on Arnold Road
Duplex Pump Station 2,860 gallon capacity
6 in. diameter discharge, 228 gpm, tdh 147 ft., 3550 rpm, 25hp, 460/3phase
Permanent generator and telemetry
in case of electrical panel failure, use pump/haul to handle flow.
Suppliers: Pete Duty and Associates
1106 Applegate Parkway
Wesley Chapel NC 28173
704-243-1338
3. Mirror Lake Road Pump Station
Location on Mirror Lake Road and Bridge
Smith -Loveless
Duplex Pump Station 3,172 Gallon Capacity
4 in diameter discharge,150 gpm,96 ft. tdh,1800 rpm,20 hp,460 3 phase
Permanent generator and telemetry

In case of electric panel failure, start pump/haul to handle flow
Suppliers: Pete Duty and Associates
1106 Applegate Parkway
Wesley Chapel NC 28173
704-243-1338
4. Moorewood Road Pump Station
Located On Moorewood Road past Moorewood Circle
Duplex-Hydromatic 1,550 Gallon Capacity
2 in diameter discharge, 165 gpm, 40 ft. tdh, 1750 rpm, 5 hp, 230/3 phase
Permanent generator and telemetry
In case of electrical panel failure, start pump/haul to handle flow
Suppliers: Water and Waste Equipment
2335 Shady Lane
Cleveland Tennessee 37312
423-479-2084
5. Shelby Place Pump Station
Located In Subdivision from NC 28
Duplex-Hydromatic 1,190 Gallon Capacity
tin diameter discharge, 100 gpm, 45 ft. tdh, 3500 rpm, 5 hp, 230/1 phase

Permanent generator and telemetry
In case of electrical panel failure, start pump/haul to handle flow
Supplier: Water and Waste Equipment
2335 Shady Lane
Cleveland Tennessee 37312
423-479-2084
6. Lower Brushy Face Pump Station
Located On Lower Brushy Face Road HCC
Duplex-Hydromatic 565 Gallon Capacity
1.25in diameter discharge, 60 gpm, 30ft tdh, 3450 rpm 2 hp, 230/1 phase
Permanent generator and telemetry
In case of electric panel failure, start pump/haul to handle flow
Supplier: Water and Waste Equipment
2335 Shady Lane
Cleveland Tennessee 37312
423-479-2084

Employee/Contractors:
1. Lamar Nix
Town Engineer/PSA
828-526-2118 Cell 828-332-9662
2. Dale Wike, Env. Inc.
WWTP ORC
828-526-0504 Cell828-342-0340
3. Robert McMahan
Collection System ORC
828-526-2960 Cell 828-482-2242
4. Environmental Inc
Pump/Haul/Repair
828 506 9450, 828-342-0340
5. Mountain Environmental Russell Branigan
Pump/Haul
828-648-5556
6. Rich Goldstein
Electrician
828-342-9085