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HomeMy WebLinkAboutNCS000435_MS4 Annual Report (2023-24 FY)_20240829 (3) Permit BMP Reporting Fiscal Measurable Goal Comments Line No. Year Ref. Metric Did Asheville develop and distribute a stormwater flier in 10 4 3.B.4. combined utility bill statements? Yes If so, was illegal dumping 11 4 3.B.4. covered in the distributed fliers? Yes If so, how many utility bill insert 12 4 3.B.4. fliers were distributed? 45,550 Did Asheville display illegal dumping fliers at locations 22 4 4.B.4. throughout the City? Yes If so, how many fliers were 23 4 4.B.4. distributed (total)? 325 Did Asheville train/provide an NPDES training flier to new 32 4 5 employees during orientation? Yes If so, how many staff were 33 4 5 trained? 183 Did Asheville provide general stormwater awareness fliers at 44 4 6 public events? Yes If so, how many fliers were 45 4 6 distributed? 970 Did Asheville develop and distribute stormwater fliers on stormwater pollutants, illicit discharges and illegal dumping to car washes and auto detail 56 4 7.B.4 shops? Partial If so, how many fliers were 57 4 7.B.4 distributed? 51 Did Asheville attend local events for school aged children to discuss the impacts of 69 4 8 stormwater discharges? Yes If so, how many events were 70 4 8 attended? 13 If so, how many participants 71 4 8 were reached? 5,283 Did Asheville post stormwater information/topics on social 87 4 9 media? Yes If so, how many posts were 88 4 9 made? 98 If so, how many views were 89 4 9 there? 62,900 Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric Did Asheville maintan the 102 4 10.B.1 stormwater web page? Yes If so, how many web page views 103 4 10.B.1 were there? 13,639 Updates were made to stormwater project webpages and news posts were made. Additional minor revisions have been drafted and will be made in September 2024. We are also working with City communications staff and possibly Did Asheville update the city's a consultant to conduct a major 113 4 10.B.3 stormwater web page? Yes overhaul of the website in FY5. If so, how many web page 114 4 10.B.3 updates were there? 48 Did Asheville add one Our internal department website educational component to the administrator left. We are working city's stormwater web page that with the City's communications addresses a target department to post materials in 122 4 10.B.4 pollutant/audience? No FY5. Did Asheville maintain the 137 4 11 hotline/helpline? Yes If so, was the hotline/helpline The hotline number can be found publicized on the city's web on the main page of the City's 138 4 11 page? Yes stormwater website. If so, was the hotline/helpline publicized in the city's Posted in all fliers created by the 139 4 11 educational fliers? Yes Stormwater Program. If so, how many hotline/helpline General type of inquiries were 140 4 11 inquiries were there? 1,581 complaint based. We conducted extenstive outreach for the Stormwater Fee Study, see cell below. We also Obtained a contact & coordinated with CIBO (Council of Independent Business Owners) to include topics in their newsletter, present at a meeting - Did Asheville coordinate with the on hold until the Nov election which board/commission to include is consuming their agenda until 154 4 12.B.2 stormwater in agendas? Yes then. Permit BMP Reporting Fiscal Measurable Goal Comments Line No. Year Ref. Metric We conducted extensive outreach for the Stormwater Fee Study. Several events on 7/7/2023, 7/8/2023, 7/9/2023, and 8/29/2023 (only 2 people showed). We also posted an online survey so that the public could share their experience about stormwater issues. This If so, how many stormwater online survey ran through the end 155 4 12.B.2 topics were discussed? 1 of August 2023. Did Asheville maintain the Asheville App or related tool for citizens to provide information 169 4 14 on stormwater issues? Yes If so, how many stormwater 170 4 14 issues were reported? 274 24 of the issues were identified toward the end of the fiscal year. If so, how many stormwater Staff are working their way through 171 4 14 issues were addressed? 250 addressing these issues. Capital Projects had two projects with stormwater permits for which public engagement meetings were held. Numbers in line 34 below. Stormwater CIP did not hold any community meetings on projects because our active Carter Ann Did Asheville hold community Patton project was already in meeting(s) to gain construction and the other projects input/feedback on capital in design were paused due to staff 184 4 15 improvement projects? Yes vacancies. If so, how many attendees were Approx 350 total attendees across 185 4 15 present? 350 6 meetings Did Asheville coordinate litter 196 4 17 pick-up through Adopt-A-Street? Yes There were 61 clean ups, but some occurred on the same roads 30 shoulder multiple times. The 30 miles is from miles - some streets that were reported as If so, how many street miles streets cleaned cleaned up at least once by the 197 4 17 were adopted? more than once adopter. Did Asheville coordinate Partnership w/ RiverLink as part of 208 4 18 volunteer storm drain stenciling? Yes the Adopt-A-Drain Program Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric 25 new volunteers performed stenciling on various dates. Total number of volunteers participating in the Adopt-A-Drain Program is 124. This program is performed in the Central Asheville Watershed, Smith Mill Creek Watershed, Haw If so, how many volunteers Creek Area and North Asheville 209 4 18 participated? 25 (Reed Creek). Did Asheville implement the four-year plan to update the 219 4 19.B.2 MS4 inventory? Yes Approx 83% - plus additional results from pipe CCTV scoping waiting for GIS incorporation. An intern was brought on for the summer and was able to help us If so, what percent of the MS4 is address the backlog of GIS 220 4 19.B.2 mapped? Approx 83% incorporation in July 2024. If so, how many major outfalls 221 4 19.B.2 were mapped? 0 - no new ones Did Asheville maintain a process for collecting CIP as-built data of Item is included in our contracts stormwater infrastructure and and part of close out requirements 234 4 20 incorporate into GIS database? Yes for projects. If so, how many CIP projects Sulphur Springs, Forest 235 4 20 were incorporated into the MS4 2 Hill/Caledonia Did Asheville maintain a process for collecting infrastructure data Once the CCTV team completes using pipe cameras and collection of infrastructure data for incorporate data into the GIS a section it is submitted to the GIS 243 4 21 database? Yes team for incorporation. Did Asheville maintain a process for collecting private development as-built data and incorporating it into the GIS Process currently being reviewed 255 4 22 database? Yes for updating in FY5. Due to reduced staff capacity, new imagery to process for impervious surface, and a backlog of MS4 issues we are behind in updating If so, how many project as-builts the inventory. An intern was were incorporated into the MS4 brought on in summer 2024 to help 256 4 22 mapping? 27 pending entry with the backlog and catch us up. If so, how many outfalls were 257 4 22 added? 0 - no new ones Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric Did Asheville maintain an IDDE ordinance and administration 267 4 23 and enforcement of it? Yes Did Asheville update procedures/guidelines for Currently under final City review. administration and enforcement Will be submitted to DEQ by the 274 4 24.B.2 of the IDDE ordinance? Partial end of 2024. Did Asheville train specific staff/positions on IDDE 279 4 24.B.3 procedures/guidelines? Yes New Stormwater Regulatory Manager was trained in IDDE procedures and guidelines If so, how many staff were throughout her first few months in 280 4 24.B.3 trained? 1 the position. Plan in final review. Once the IDDE Plan is final we will hold a Did Asheville train staff to comprehensive stormwater training 289 4 25.B.4 administer the IDDE Plan? No for relevant staff. If so, how many staff were 290 4 25.B.4 trained? 0 Draft is currently under final review Did Asheville implement the - plan to submit to DEQ by the end 295 4 25.B.5 IDDE Plan? Partial of 2024. Did Asheville train staff to perform dry weather screening New Stormwater Regulatory 304 4 26.B.3 activities? Partial Manager received training. If so, how many staff were 305 4 26.B.3 trained? 1 New Stormwater Regulatory Manager getting up to speed - received training & completed prep work (purchased equipment, Did Asheville implement dry obtained maps & route) to weather flow inspection complete inspections in winter of 310 4 26.B.4 procedures? Partial PY5. Visual inspections conducted If so, how many dry weather during SCM inspections on French 311 4 26.B.4 inspections were performed? 8 Broad Did Asheville train staff on the SOP in review, draft being SOP for illicit discharge and completed. Move finalization to 321 4 27.B.3 illegal dumping investigations? Yes PY5. New Stormwater Regulatory Manager was trained in IDDE If so, how many staff were investigations throughout her first 322 4 27.B.3 trained? 1 few months in the position. Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric SOP in review by the City and plan Did Asheville implement the to submit to DEQ by the end of SOP for illicit discharge and 2024, however, we implemented 327 4 27.B.4 illegal dumping investigations? Yes current program. The two additional investigations If so, how many illicit discharge did not originate from complaints, and illegal dumping however, were internal Public 328 4 27.B.4 investigations were performed? 17 Works incidents addressed. Did Asheville maintain the IDDE 347 4 28 complaint spreadsheet? Yes If so, how many complaints were 348 4 28 received? 15 If so, how many complaints were The other 7 complaints were verified as illicit discharges, investigatged and no evidence of 349 4 28 connections or dumping? 8 an illicit discharge was found. If so, how many verified One complaint was resolved at the 350 _ 4 28 complaints were resolved? 7 beginning of FY5. Stormwater Reg Mgr planning a more comprehensive training for all Did Asheville provide illicit relevant city staff by Department discharge and illegal dumping for FY5 that will include sharing this 363 4 29 training to staff and contractors? Yes information with contractors. New staff orientation includes If so, how many people were training on illicit discharge and 364 4 29 trained? 183 illegal dumping. Did Asheville maintain an after hours on-call duty officer to investigate illicit discharges and 375 4 31 illegal dumping? Yes A review of work orders in CityWorks system from on-call duty officers showed no illicit discharge or illegal dumping investigations. Working with operations to build a streamlined, efficient tracking process that includes key If so, how many investigations information on work orders from 376 4 31 were performed after hours? 0 after hours duty officers. Did Asheville maintain and publicize an email address for However, the vast majority of the public to report erosion and complaints come through the 387 4 33 sedimentation problems? Yes Asheville App. Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric Estimated that a minimum of 5 reports, no more than 8 were received via email. The majority of reports are received via the Asheville App and second through phone calls. Working with tech support to build a streamlined, If so, how many email reports efficient tracking process that 388 4 33 were received? 5 includes key information Did Asheville maintain an after hours on-call duty officer to investigate after hours erosion 399 4 35 and sedimentation problems? Yes Working with tech support to build a streamlined, efficient tracking If so, how many investigations process that includes key 400 4 35 were performed after hours? 1 information. Did Asheville provide staff training on proper handling of construction site runoff control 411 4 36 complaints? Yes 5 construction inspectors attended If so, how many staff were training administered by NC State 412 4 36 trained? 5 and WRRI Language has been drafted and we are working with Legal to review Did Asheville maintain an and propose to City Council. Move ordinance requiring construction to PY5 - included in SWMP 420 _ 4 37.B.2 waste management? No proposed updates. Did Asheville conduct 429 4 38 pre-construction conferences? Yes If so, how many pre-construction 430 4 38 conferences were conducted? 25 Did Asheville develop a pre-construction stormwater fact 436 4 39.B.1 sheet? Yes Construction permit program is currently updating pre-construction procedures including more consistent use of the fact-sheet at pre-construction meetings and Did Asheville add the adding the factsheet to the City of pre-construction stormwater fact Asheville's construction permit and 438 4 39.B.2 sheet to the web page? No stormwater webpages. Permit BMP Reporting Fiscal Measurable Goal Comments Line No. Year Ref. Metric Did Asheville distribute the pre-construction stormwater fact sheet at pre-construction 441 4 39.B.3 meetings? Partial Inconsistent use. See 82(F) above. If so, how many stormwater pre-construction fact sheets 442 4 39.B.3 were distributed? 25 Did Asheville track the number of low-density and high-density 462 4 40.B.1. plan reviews performed? Yes If so, how many low density 463 4 40.B.1. project reviews were performed? 2,070 If so, how many high density 464 4 40.B.1. project reviews were performed? 413 If so, how many low density 465 4 40.B.2 project reviews were approved? 1,035 If so, how many high density 466 4 40.B.2 project reviews were approved? 25 Did Asheville maintain a current inventory of low-density projects and constructed SCMs, including SCM type or low-density acreage, location, last inspection date and type of 480 4 40.B.3. enforcement action (if any)? Yes A position specifically focused on SCM inspections has been budgeted and advertised. We have not received any qualified How many SCM inspections applicants and/or applicants have 486 4 40.B.4 were performed? 0 not shown up to interview. How many low-density 492 4 40.B.5 inspections were performed? 5,248 How many post-construction enforcement actions were 498 4 40.B.6 issued? 0 Plan in review, finalize in FY5. Plan Did Asheville train staff to to submit draft to DEQ in early administer the written O&M Plan 2025. Once finalized training will be 505 4 41.B.4 for municipal facilities? No conducted. If so, how many staff were 506 4 41.B.4 trained? 0 Move to PY5 - included in SWMP Did Asheville implement the proposed updates. Draft is written O&M Plan for municipal currently under construction. Plan 511 4 41.B.5 facilities? No to submit to DEQ in early 2025. Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric Completed the evaluation of 404 parcels of city owned or leased properties in FY3. Determined which properties had no pollution potential, some pollution potential or needed further investigations. New Regulatory Manager position began investigation of pollution potential for properties still in question and further narrowed the list of properties to inspect. Additional investigation will be conducted in FY5 with other City Did Asheville review and update Departments to complete the list of the municipal facility inventory facilities with pollution potential in 521 4 42.B.2 with any new facilties? Yes need of annual inspection. Did Asheville review and update the schedule and documentation Schedule is currently under review for performing municipal facility based on results of final inventory 526 4 43.B.2 inspections? Partial assessment for pollution potential. 527 4 43.B.2 If so, were any changes made? No Although the inventory/schedule is not complete yet, 18 facilities were evaluated for pollution potential: 13 Fire Stations; Ebuilding; Transit (Bus facility); Fleet; Facility Maintenance & Park Maintenance. Did Asheville perform municipal When the schedule is complete for facility inspections in accordance the additional properties, they will 536 4 44 with the developed schedule? Partial be inspected as per schedule. If so, how many facility 537 4 44 inspections were performed? 18 Did Asheville train staff on Stormwater Reg Mgr planning a general stormwater awareness, more comprehensive training for all pollution prevention and good relevant city staff by Department 542 4 45 housekeeping? Yes for FY5. If so, how many staff were Orientation (183) and during 543 4 45 trained? 192 inspections listed on line 100 (9). Did Asheville maintain written All SPPPs need updating. Working spill response procedures in the with facilities in FY5 to complete 551 4 46.B.1 municipal facility SPPPs? Yes updates. Did Asheville train staff at SPPP 556 4 46.B.2 facilities on spill response? Yes If so, how many staff were 557 4 46.B.2 trained? 9 During facility inspections Permit BMP Reporting Fiscal Measurable Goal Comments Line No. Year Ref. Metric Did Asheville train O&M staff on Stormwater Reg Mgr planning a stormwater awareness, pollution more comprehensive training for all prevention, and proper MS4 relevant city staff by Department 564 4 47 O&M? Yes for FY5. If so, how many staff were 565 4 47 trained? 9 During facility inspections Did Asheville perform regular infrastructure inspections in 570 4 48.B.2 accordance with the SOP? Yes In process of updating SOP 5007 Catch basins & pipes; If so, how many inspections 21,943.40 linear 571 4 48.B.2 were performed? ft of pipe Tracked in CityWorks Did Asheville verify, document and prioritize maintenance activities identified by inspections and/or citizen 582 4 48.B.3 reports? Yes Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric Sweeping FY24----6082 miles Swept, 687 Work Orders Completed; Vac-Con FY24----2623 Drains Cleaned, 5007 Drains inspected, 738 Pipes Jetted, 1263 Work Orders completed; Utility Locate FY24----191 Work Orders Completed; Camera FY24----21,943. 40 Linear Ft of Pipe Inspected, 122 Works Orders Completed; Construction/Ma int/Ditching FY24----136 WO's Completed. Have roughly 233 Open Work If so, how many activities were Orders 583 4 48.B.3 prioritized? Currently Tracked in CityWorks Did Asheville create/maintain an inventory of municipal SCMs 594 4 49.B.1 including type and description? Yes If so, how many municipal SCMs 595 4 49.B.2 are in the inventory? 33 Did Asheville perform documented inspections of all 603 4 50.B.1 municipal SCMs? Yes If so, how many municipal SCM 604 4 50.B.1 inspections were performed? 33 Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric Municipal SCMs are maintained by multiple City of Asheville departments. The Stormwater Regulatory Manager is currently Unknown - working with those departments to working with streamline communication and Parks and Rec better track and ensure and Stormwater maintenance conducted. We have If so, how many SCMs were Operations for a also been budgeted for another maintained as a result of the better tracking crew in FY5 to better maintain City 605 4 50.B.2 inspection? system owned SCMs. Did Asheville verify that Parks & Recereation staff maintained 615 4 51 appropriate applicator licenses? Yes If so, how many staff hold valid 616 4 51 licenses? 9 Did Asheville inspect all municipal facilities that hold an industrial stormwater permit for 627 4 52.B.1 compliance with the permit? Yes If so, how many municipal facilities hold industrial 628 4 52.B.1 stormwater permits? 2 Fleet and Transit Divisions If so, how many inspections were performed for municipal facilities that hold industrial Annual inspection conducted for 629 4 52.B.1 stormwater permits? 2 Fleet and Transit Did Asheville train municipal industrial stormwater permitted facility staff on the permit 637 4 52.B.2 requirements and SPPP? Yes If so, how many staff were 638 4 52.B.2 trained? 2 Conducted during annual inspection Did Asheville inspect the municipal vehicle and equipment maintenance facilities and notify the facility manager of any 643 4 53.B.2 required corrective actions? Yes If so, how many inspections 644 4 53.B.2 were performed? 2 Fleet and Transit Did Asheville train municipal vehicle and equipment maintenance facility staff on pollution prevention and good 649 4 53.B.3 housekeeping? Yes Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric If so, how many staff were 650 4 52.B.3 trained? 2 Did Asheville implement the SOP for proper disposal of collected wash waters and 657 4 54.B.3 solids? Yes Did Asheville sweep streets in accordance with the street 658 4 54.B.3 sweeping SOP? Yes If so, how many street miles 659 4 54.B.3 were swept? 6,082 Did Asheville maintain an inventory of public trash 669 4 55.B.1 receptacles? Yes Did Asheville collect and properly dispose of waste from 678 4 55.B.2 public trash receptacles weekly? Yes If so, what is the total annual Trash = 696,660.75 lbs estimated amount of trash Recycling = 204,765.35 lbs 679 4 55.B.2 collected/disposed of(pounds)? Total = 901,426.1 lbs Did Asheville establish and publicize protocols for residential brush and bagged leaf 687 4 56.B.1 collections? Yes Did Asheville collect brush and bagged leaves per the 696 4 56.B.2 established schedule? Yes If so, what is the total annual amount of brush and leaves 697 4 56.B.2 collected/disposed of(pounds)? 5,748 tons Update on Permit Year 3 Items Not Completed Did Asheville update procedures/guidelines for administration and enforcement 273 3 24.B.2 of the IDDE ordinance? Partial These were partially completed in Did Asheville train specific FY3, however are repeated as staff/positions on IDDE items for FY4 so are also answered 277 3 24.B.3 procedures/guidelines? Yes in section above on lines 49-51. If so, how many staff were 278 3 24.B.3 trained? 1 Permit BMP Reporting Fiscal Measurable Goal Comments Line No. Year Ref. Metric Draft plan has been revised and is awaiting department leadership review, edits, and approval. A final update will be provided then, sent Did Asheville submit the IDDE to Legal for review, and then sent 287 3 25.B.2 Plan to DEQ? No to DEQ by end of 2024. If so, what is the date of IDDE 288 3 25.B.2 Plan submittal? Will be submitted in FY5. Will be finalized in FY5 after Did Asheville finalize IDDE submitted to and approved by DEQ 3 25.B.3 Plan? No by the end of 2024. Draft procedures were developed in FY4 and will be submitted for City department approval in FY5 and then to DEQ for review by the end of 2024. New Stormwater Regulatory Manager getting up to speed - received training & completed prep work (purchased equipment, obtained maps & route) to complete inspections in winter of PY5. We also contract with Environmental Quality Institute (EQI) for the testing of six stream site samples within the city. EQI has developed an on-going water quality database of Western North Carolina watersheds. The purpose of the research is to continue and Did Asheville submit the dry expand the long-term monitoring of weather screening procedures to stream sites within Buncombe 302 3 26.B.2 DEQ? No County. If so, what is the date of dry weather screening SOP 303 3 26.B.2 submittal? Will be submitted in FY5. SOP in review, draft being Did Asheville submit the written completed and approved in FY5. A SOP for conducting illicit final update will be provided then, discharge and illegal dumping sent to Legal for review, and then 319 3 27.B.2 investigations to DEQ? No sent to DEQ by the end of 2024.. If so, what is the date of SOP 320 3 27.B.2 submittal? Will be submitted in FY5. Did Asheville develop and adopt an ordinance requiring Reached out to Legal with research construction waste and request to begin ordinance 418 3 37.B.1 management? No language discussions. Permit Fiscal BMP Measurable Goal Reporting Comments Line No. Year Ref. Metric Did Asheville maintain an Reached out to Legal with research ordinance requiring construction and request to begin ordinance 419 3 37.B.2 waste management? No language discussions. Did Asheville submit the written Draft Plan is under development O&M Plan for municipal facilities and will be finalized and sent to 503 3 41.13.2 to DEQ? No DEQ in FY5 by the end of 2024. Will be submitted in If so, what is the date of written FY5 by the end 504 3 41.B.2 O&M Plan submittal? of 2024. Draft Plan is under development and will be finalized in FY5 after Did Asheville finalize O&M Plan submitted to and approved by DEQ 3 41.13.3 for municipal facilities? No by the end of 2024. Completed the evaluation of 404 parcels of city owned or leased properties in FY3. Determined which properties had no pollution potential, some pollution potential or needed further investigations. New Regulatory Manager position began investigation of pollution potential for properties still in question and further narrowed the list of properties to inspect. Did Asheville develop a Additional investigation will be schedule and documentation for conducted in FY5 with other City performing municipal facility Departments to complete the list of 525 3 43.B.1 inspections? Partial facilities with pollution potential. Although schedule is not complete yet, 15 facilities were evaluated for pollution potential. Each site that is inspected is documented on a standard form. When complete the Did Asheville perform municipal additional properties will be facility inspections in accordance inspected according to the 534 3 44 with the developed schedule? Partial schedule. Did Asheville develop a SOP Draft SOP currently undergoing with frequencies, schedules and final review. documentation for inspection and maintenance of city owned 569 3 48.B.1 infrastructure_ includinn catch Partial