HomeMy WebLinkAboutNCS000435_MS4 Annual Report (2023-24 FY)_20240829 (3) Permit BMP Reporting
Fiscal Measurable Goal Comments
Line No. Year Ref. Metric
Did Asheville develop and
distribute a stormwater flier in
10 4 3.B.4. combined utility bill statements? Yes
If so, was illegal dumping
11 4 3.B.4. covered in the distributed fliers? Yes
If so, how many utility bill insert
12 4 3.B.4. fliers were distributed? 45,550
Did Asheville display illegal
dumping fliers at locations
22 4 4.B.4. throughout the City? Yes
If so, how many fliers were
23 4 4.B.4. distributed (total)? 325
Did Asheville train/provide an
NPDES training flier to new
32 4 5 employees during orientation? Yes
If so, how many staff were
33 4 5 trained? 183
Did Asheville provide general
stormwater awareness fliers at
44 4 6 public events? Yes
If so, how many fliers were
45 4 6 distributed? 970
Did Asheville develop and
distribute stormwater fliers on
stormwater pollutants, illicit
discharges and illegal dumping
to car washes and auto detail
56 4 7.B.4 shops? Partial
If so, how many fliers were
57 4 7.B.4 distributed? 51
Did Asheville attend local events
for school aged children to
discuss the impacts of
69 4 8 stormwater discharges? Yes
If so, how many events were
70 4 8 attended? 13
If so, how many participants
71 4 8 were reached? 5,283
Did Asheville post stormwater
information/topics on social
87 4 9 media? Yes
If so, how many posts were
88 4 9 made? 98
If so, how many views were
89 4 9 there? 62,900
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
Did Asheville maintan the
102 4 10.B.1 stormwater web page? Yes
If so, how many web page views
103 4 10.B.1 were there? 13,639
Updates were made to stormwater
project webpages and news posts
were made. Additional minor
revisions have been drafted and
will be made in September 2024.
We are also working with City
communications staff and possibly
Did Asheville update the city's a consultant to conduct a major
113 4 10.B.3 stormwater web page? Yes overhaul of the website in FY5.
If so, how many web page
114 4 10.B.3 updates were there? 48
Did Asheville add one Our internal department website
educational component to the administrator left. We are working
city's stormwater web page that with the City's communications
addresses a target department to post materials in
122 4 10.B.4 pollutant/audience? No FY5.
Did Asheville maintain the
137 4 11 hotline/helpline? Yes
If so, was the hotline/helpline The hotline number can be found
publicized on the city's web on the main page of the City's
138 4 11 page? Yes stormwater website.
If so, was the hotline/helpline
publicized in the city's Posted in all fliers created by the
139 4 11 educational fliers? Yes Stormwater Program.
If so, how many hotline/helpline General type of inquiries were
140 4 11 inquiries were there? 1,581 complaint based.
We conducted extenstive outreach
for the Stormwater Fee Study, see
cell below. We also Obtained a
contact & coordinated with CIBO
(Council of Independent Business
Owners) to include topics in their
newsletter, present at a meeting -
Did Asheville coordinate with the on hold until the Nov election which
board/commission to include is consuming their agenda until
154 4 12.B.2 stormwater in agendas? Yes then.
Permit BMP Reporting
Fiscal Measurable Goal Comments
Line No. Year Ref. Metric
We conducted extensive outreach
for the Stormwater Fee Study.
Several events on 7/7/2023,
7/8/2023, 7/9/2023, and 8/29/2023
(only 2 people showed). We also
posted an online survey so that the
public could share their experience
about stormwater issues. This
If so, how many stormwater online survey ran through the end
155 4 12.B.2 topics were discussed? 1 of August 2023.
Did Asheville maintain the
Asheville App or related tool for
citizens to provide information
169 4 14 on stormwater issues? Yes
If so, how many stormwater
170 4 14 issues were reported? 274
24 of the issues were identified
toward the end of the fiscal year.
If so, how many stormwater Staff are working their way through
171 4 14 issues were addressed? 250 addressing these issues.
Capital Projects had two projects
with stormwater permits for which
public engagement meetings were
held. Numbers in line 34 below.
Stormwater CIP did not hold any
community meetings on projects
because our active Carter Ann
Did Asheville hold community Patton project was already in
meeting(s) to gain construction and the other projects
input/feedback on capital in design were paused due to staff
184 4 15 improvement projects? Yes vacancies.
If so, how many attendees were Approx 350 total attendees across
185 4 15 present? 350 6 meetings
Did Asheville coordinate litter
196 4 17 pick-up through Adopt-A-Street? Yes
There were 61 clean ups, but some
occurred on the same roads
30 shoulder multiple times. The 30 miles is from
miles - some streets that were reported as
If so, how many street miles streets cleaned cleaned up at least once by the
197 4 17 were adopted? more than once adopter.
Did Asheville coordinate Partnership w/ RiverLink as part of
208 4 18 volunteer storm drain stenciling? Yes the Adopt-A-Drain Program
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
25 new volunteers performed
stenciling on various dates. Total
number of volunteers participating
in the Adopt-A-Drain Program is
124. This program is performed in
the Central Asheville Watershed,
Smith Mill Creek Watershed, Haw
If so, how many volunteers Creek Area and North Asheville
209 4 18 participated? 25 (Reed Creek).
Did Asheville implement the
four-year plan to update the
219 4 19.B.2 MS4 inventory? Yes
Approx 83% - plus additional
results from pipe CCTV scoping
waiting for GIS incorporation. An
intern was brought on for the
summer and was able to help us
If so, what percent of the MS4 is address the backlog of GIS
220 4 19.B.2 mapped? Approx 83% incorporation in July 2024.
If so, how many major outfalls
221 4 19.B.2 were mapped? 0 - no new ones
Did Asheville maintain a process
for collecting CIP as-built data of Item is included in our contracts
stormwater infrastructure and and part of close out requirements
234 4 20 incorporate into GIS database? Yes for projects.
If so, how many CIP projects Sulphur Springs, Forest
235 4 20 were incorporated into the MS4 2 Hill/Caledonia
Did Asheville maintain a process
for collecting infrastructure data Once the CCTV team completes
using pipe cameras and collection of infrastructure data for
incorporate data into the GIS a section it is submitted to the GIS
243 4 21 database? Yes team for incorporation.
Did Asheville maintain a process
for collecting private
development as-built data and
incorporating it into the GIS Process currently being reviewed
255 4 22 database? Yes for updating in FY5.
Due to reduced staff capacity, new
imagery to process for impervious
surface, and a backlog of MS4
issues we are behind in updating
If so, how many project as-builts the inventory. An intern was
were incorporated into the MS4 brought on in summer 2024 to help
256 4 22 mapping? 27 pending entry with the backlog and catch us up.
If so, how many outfalls were
257 4 22 added? 0 - no new ones
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
Did Asheville maintain an IDDE
ordinance and administration
267 4 23 and enforcement of it? Yes
Did Asheville update
procedures/guidelines for Currently under final City review.
administration and enforcement Will be submitted to DEQ by the
274 4 24.B.2 of the IDDE ordinance? Partial end of 2024.
Did Asheville train specific
staff/positions on IDDE
279 4 24.B.3 procedures/guidelines? Yes
New Stormwater Regulatory
Manager was trained in IDDE
procedures and guidelines
If so, how many staff were throughout her first few months in
280 4 24.B.3 trained? 1 the position.
Plan in final review. Once the IDDE
Plan is final we will hold a
Did Asheville train staff to comprehensive stormwater training
289 4 25.B.4 administer the IDDE Plan? No for relevant staff.
If so, how many staff were
290 4 25.B.4 trained? 0
Draft is currently under final review
Did Asheville implement the - plan to submit to DEQ by the end
295 4 25.B.5 IDDE Plan? Partial of 2024.
Did Asheville train staff to
perform dry weather screening New Stormwater Regulatory
304 4 26.B.3 activities? Partial Manager received training.
If so, how many staff were
305 4 26.B.3 trained? 1
New Stormwater Regulatory
Manager getting up to speed -
received training & completed prep
work (purchased equipment,
Did Asheville implement dry obtained maps & route) to
weather flow inspection complete inspections in winter of
310 4 26.B.4 procedures? Partial PY5.
Visual inspections conducted
If so, how many dry weather during SCM inspections on French
311 4 26.B.4 inspections were performed? 8 Broad
Did Asheville train staff on the SOP in review, draft being
SOP for illicit discharge and completed. Move finalization to
321 4 27.B.3 illegal dumping investigations? Yes PY5.
New Stormwater Regulatory
Manager was trained in IDDE
If so, how many staff were investigations throughout her first
322 4 27.B.3 trained? 1 few months in the position.
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
SOP in review by the City and plan
Did Asheville implement the to submit to DEQ by the end of
SOP for illicit discharge and 2024, however, we implemented
327 4 27.B.4 illegal dumping investigations? Yes current program.
The two additional investigations
If so, how many illicit discharge did not originate from complaints,
and illegal dumping however, were internal Public
328 4 27.B.4 investigations were performed? 17 Works incidents addressed.
Did Asheville maintain the IDDE
347 4 28 complaint spreadsheet? Yes
If so, how many complaints were
348 4 28 received? 15
If so, how many complaints were The other 7 complaints were
verified as illicit discharges, investigatged and no evidence of
349 4 28 connections or dumping? 8 an illicit discharge was found.
If so, how many verified One complaint was resolved at the
350 _ 4 28 complaints were resolved? 7 beginning of FY5.
Stormwater Reg Mgr planning a
more comprehensive training for all
Did Asheville provide illicit relevant city staff by Department
discharge and illegal dumping for FY5 that will include sharing this
363 4 29 training to staff and contractors? Yes information with contractors.
New staff orientation includes
If so, how many people were training on illicit discharge and
364 4 29 trained? 183 illegal dumping.
Did Asheville maintain an after
hours on-call duty officer to
investigate illicit discharges and
375 4 31 illegal dumping? Yes
A review of work orders in
CityWorks system from on-call duty
officers showed no illicit discharge
or illegal dumping investigations.
Working with operations to build a
streamlined, efficient tracking
process that includes key
If so, how many investigations information on work orders from
376 4 31 were performed after hours? 0 after hours duty officers.
Did Asheville maintain and
publicize an email address for However, the vast majority of
the public to report erosion and complaints come through the
387 4 33 sedimentation problems? Yes Asheville App.
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
Estimated that a minimum of 5
reports, no more than 8 were
received via email. The majority of
reports are received via the
Asheville App and second through
phone calls. Working with tech
support to build a streamlined,
If so, how many email reports efficient tracking process that
388 4 33 were received? 5 includes key information
Did Asheville maintain an after
hours on-call duty officer to
investigate after hours erosion
399 4 35 and sedimentation problems? Yes
Working with tech support to build
a streamlined, efficient tracking
If so, how many investigations process that includes key
400 4 35 were performed after hours? 1 information.
Did Asheville provide staff
training on proper handling of
construction site runoff control
411 4 36 complaints? Yes
5 construction inspectors attended
If so, how many staff were training administered by NC State
412 4 36 trained? 5 and WRRI
Language has been drafted and we
are working with Legal to review
Did Asheville maintain an and propose to City Council. Move
ordinance requiring construction to PY5 - included in SWMP
420 _ 4 37.B.2 waste management? No proposed updates.
Did Asheville conduct
429 4 38 pre-construction conferences? Yes
If so, how many pre-construction
430 4 38 conferences were conducted? 25
Did Asheville develop a
pre-construction stormwater fact
436 4 39.B.1 sheet? Yes
Construction permit program is
currently updating pre-construction
procedures including more
consistent use of the fact-sheet at
pre-construction meetings and
Did Asheville add the adding the factsheet to the City of
pre-construction stormwater fact Asheville's construction permit and
438 4 39.B.2 sheet to the web page? No stormwater webpages.
Permit BMP Reporting
Fiscal Measurable Goal Comments
Line No. Year Ref. Metric
Did Asheville distribute the
pre-construction stormwater fact
sheet at pre-construction
441 4 39.B.3 meetings? Partial Inconsistent use. See 82(F) above.
If so, how many stormwater
pre-construction fact sheets
442 4 39.B.3 were distributed? 25
Did Asheville track the number
of low-density and high-density
462 4 40.B.1. plan reviews performed? Yes
If so, how many low density
463 4 40.B.1. project reviews were performed? 2,070
If so, how many high density
464 4 40.B.1. project reviews were performed? 413
If so, how many low density
465 4 40.B.2 project reviews were approved? 1,035
If so, how many high density
466 4 40.B.2 project reviews were approved? 25
Did Asheville maintain a current
inventory of low-density projects
and constructed SCMs,
including SCM type or
low-density acreage, location,
last inspection date and type of
480 4 40.B.3. enforcement action (if any)? Yes
A position specifically focused on
SCM inspections has been
budgeted and advertised. We have
not received any qualified
How many SCM inspections applicants and/or applicants have
486 4 40.B.4 were performed? 0 not shown up to interview.
How many low-density
492 4 40.B.5 inspections were performed? 5,248
How many post-construction
enforcement actions were
498 4 40.B.6 issued? 0
Plan in review, finalize in FY5. Plan
Did Asheville train staff to to submit draft to DEQ in early
administer the written O&M Plan 2025. Once finalized training will be
505 4 41.B.4 for municipal facilities? No conducted.
If so, how many staff were
506 4 41.B.4 trained? 0
Move to PY5 - included in SWMP
Did Asheville implement the proposed updates. Draft is
written O&M Plan for municipal currently under construction. Plan
511 4 41.B.5 facilities? No to submit to DEQ in early 2025.
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
Completed the evaluation of 404
parcels of city owned or leased
properties in FY3. Determined
which properties had no pollution
potential, some pollution potential
or needed further investigations.
New Regulatory Manager position
began investigation of pollution
potential for properties still in
question and further narrowed the
list of properties to inspect.
Additional investigation will be
conducted in FY5 with other City
Did Asheville review and update Departments to complete the list of
the municipal facility inventory facilities with pollution potential in
521 4 42.B.2 with any new facilties? Yes need of annual inspection.
Did Asheville review and update
the schedule and documentation Schedule is currently under review
for performing municipal facility based on results of final inventory
526 4 43.B.2 inspections? Partial assessment for pollution potential.
527 4 43.B.2 If so, were any changes made? No
Although the inventory/schedule is
not complete yet, 18 facilities were
evaluated for pollution potential:
13 Fire Stations; Ebuilding; Transit
(Bus facility); Fleet; Facility
Maintenance & Park Maintenance.
Did Asheville perform municipal When the schedule is complete for
facility inspections in accordance the additional properties, they will
536 4 44 with the developed schedule? Partial be inspected as per schedule.
If so, how many facility
537 4 44 inspections were performed? 18
Did Asheville train staff on Stormwater Reg Mgr planning a
general stormwater awareness, more comprehensive training for all
pollution prevention and good relevant city staff by Department
542 4 45 housekeeping? Yes for FY5.
If so, how many staff were Orientation (183) and during
543 4 45 trained? 192 inspections listed on line 100 (9).
Did Asheville maintain written All SPPPs need updating. Working
spill response procedures in the with facilities in FY5 to complete
551 4 46.B.1 municipal facility SPPPs? Yes updates.
Did Asheville train staff at SPPP
556 4 46.B.2 facilities on spill response? Yes
If so, how many staff were
557 4 46.B.2 trained? 9 During facility inspections
Permit BMP Reporting
Fiscal Measurable Goal Comments
Line No. Year Ref. Metric
Did Asheville train O&M staff on Stormwater Reg Mgr planning a
stormwater awareness, pollution more comprehensive training for all
prevention, and proper MS4 relevant city staff by Department
564 4 47 O&M? Yes for FY5.
If so, how many staff were
565 4 47 trained? 9 During facility inspections
Did Asheville perform regular
infrastructure inspections in
570 4 48.B.2 accordance with the SOP? Yes In process of updating SOP
5007 Catch
basins & pipes;
If so, how many inspections 21,943.40 linear
571 4 48.B.2 were performed? ft of pipe Tracked in CityWorks
Did Asheville verify, document
and prioritize maintenance
activities identified by
inspections and/or citizen
582 4 48.B.3 reports? Yes
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
Sweeping
FY24----6082
miles Swept,
687 Work
Orders
Completed;
Vac-Con
FY24----2623
Drains Cleaned,
5007 Drains
inspected, 738
Pipes Jetted,
1263 Work
Orders
completed;
Utility Locate
FY24----191
Work Orders
Completed;
Camera
FY24----21,943.
40 Linear Ft of
Pipe Inspected,
122 Works
Orders
Completed;
Construction/Ma
int/Ditching
FY24----136
WO's
Completed.
Have roughly
233 Open Work
If so, how many activities were Orders
583 4 48.B.3 prioritized? Currently Tracked in CityWorks
Did Asheville create/maintain an
inventory of municipal SCMs
594 4 49.B.1 including type and description? Yes
If so, how many municipal SCMs
595 4 49.B.2 are in the inventory? 33
Did Asheville perform
documented inspections of all
603 4 50.B.1 municipal SCMs? Yes
If so, how many municipal SCM
604 4 50.B.1 inspections were performed? 33
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
Municipal SCMs are maintained by
multiple City of Asheville
departments. The Stormwater
Regulatory Manager is currently
Unknown - working with those departments to
working with streamline communication and
Parks and Rec better track and ensure
and Stormwater maintenance conducted. We have
If so, how many SCMs were Operations for a also been budgeted for another
maintained as a result of the better tracking crew in FY5 to better maintain City
605 4 50.B.2 inspection? system owned SCMs.
Did Asheville verify that Parks &
Recereation staff maintained
615 4 51 appropriate applicator licenses? Yes
If so, how many staff hold valid
616 4 51 licenses? 9
Did Asheville inspect all
municipal facilities that hold an
industrial stormwater permit for
627 4 52.B.1 compliance with the permit? Yes
If so, how many municipal
facilities hold industrial
628 4 52.B.1 stormwater permits? 2 Fleet and Transit Divisions
If so, how many inspections
were performed for municipal
facilities that hold industrial Annual inspection conducted for
629 4 52.B.1 stormwater permits? 2 Fleet and Transit
Did Asheville train municipal
industrial stormwater permitted
facility staff on the permit
637 4 52.B.2 requirements and SPPP? Yes
If so, how many staff were
638 4 52.B.2 trained? 2 Conducted during annual inspection
Did Asheville inspect the
municipal vehicle and equipment
maintenance facilities and notify
the facility manager of any
643 4 53.B.2 required corrective actions? Yes
If so, how many inspections
644 4 53.B.2 were performed? 2 Fleet and Transit
Did Asheville train municipal
vehicle and equipment
maintenance facility staff on
pollution prevention and good
649 4 53.B.3 housekeeping? Yes
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
If so, how many staff were
650 4 52.B.3 trained? 2
Did Asheville implement the
SOP for proper disposal of
collected wash waters and
657 4 54.B.3 solids? Yes
Did Asheville sweep streets in
accordance with the street
658 4 54.B.3 sweeping SOP? Yes
If so, how many street miles
659 4 54.B.3 were swept? 6,082
Did Asheville maintain an
inventory of public trash
669 4 55.B.1 receptacles? Yes
Did Asheville collect and
properly dispose of waste from
678 4 55.B.2 public trash receptacles weekly? Yes
If so, what is the total annual Trash = 696,660.75 lbs
estimated amount of trash Recycling = 204,765.35 lbs
679 4 55.B.2 collected/disposed of(pounds)? Total = 901,426.1 lbs
Did Asheville establish and
publicize protocols for residential
brush and bagged leaf
687 4 56.B.1 collections? Yes
Did Asheville collect brush and
bagged leaves per the
696 4 56.B.2 established schedule? Yes
If so, what is the total annual
amount of brush and leaves
697 4 56.B.2 collected/disposed of(pounds)? 5,748 tons
Update on Permit Year 3 Items Not Completed
Did Asheville update
procedures/guidelines for
administration and enforcement
273 3 24.B.2 of the IDDE ordinance? Partial These were partially completed in
Did Asheville train specific FY3, however are repeated as
staff/positions on IDDE items for FY4 so are also answered
277 3 24.B.3 procedures/guidelines? Yes in section above on lines 49-51.
If so, how many staff were
278 3 24.B.3 trained? 1
Permit BMP Reporting
Fiscal Measurable Goal Comments
Line No. Year Ref. Metric
Draft plan has been revised and is
awaiting department leadership
review, edits, and approval. A final
update will be provided then, sent
Did Asheville submit the IDDE to Legal for review, and then sent
287 3 25.B.2 Plan to DEQ? No to DEQ by end of 2024.
If so, what is the date of IDDE
288 3 25.B.2 Plan submittal? Will be submitted in FY5.
Will be finalized in FY5 after
Did Asheville finalize IDDE submitted to and approved by DEQ
3 25.B.3 Plan? No by the end of 2024.
Draft procedures were developed
in FY4 and will be submitted for
City department approval in FY5
and then to DEQ for review by the
end of 2024. New Stormwater
Regulatory Manager getting up to
speed - received training &
completed prep work (purchased
equipment, obtained maps & route)
to complete inspections in winter of
PY5. We also contract with
Environmental Quality Institute
(EQI) for the testing of six stream
site samples within the city. EQI
has developed an on-going water
quality database of Western North
Carolina watersheds. The purpose
of the research is to continue and
Did Asheville submit the dry expand the long-term monitoring of
weather screening procedures to stream sites within Buncombe
302 3 26.B.2 DEQ? No County.
If so, what is the date of dry
weather screening SOP
303 3 26.B.2 submittal? Will be submitted in FY5.
SOP in review, draft being
Did Asheville submit the written completed and approved in FY5. A
SOP for conducting illicit final update will be provided then,
discharge and illegal dumping sent to Legal for review, and then
319 3 27.B.2 investigations to DEQ? No sent to DEQ by the end of 2024..
If so, what is the date of SOP
320 3 27.B.2 submittal? Will be submitted in FY5.
Did Asheville develop and adopt
an ordinance requiring Reached out to Legal with research
construction waste and request to begin ordinance
418 3 37.B.1 management? No language discussions.
Permit
Fiscal BMP Measurable Goal Reporting Comments
Line No. Year Ref. Metric
Did Asheville maintain an Reached out to Legal with research
ordinance requiring construction and request to begin ordinance
419 3 37.B.2 waste management? No language discussions.
Did Asheville submit the written Draft Plan is under development
O&M Plan for municipal facilities and will be finalized and sent to
503 3 41.13.2 to DEQ? No DEQ in FY5 by the end of 2024.
Will be
submitted in
If so, what is the date of written FY5 by the end
504 3 41.B.2 O&M Plan submittal? of 2024.
Draft Plan is under development
and will be finalized in FY5 after
Did Asheville finalize O&M Plan submitted to and approved by DEQ
3 41.13.3 for municipal facilities? No by the end of 2024.
Completed the evaluation of 404
parcels of city owned or leased
properties in FY3. Determined
which properties had no pollution
potential, some pollution potential
or needed further investigations.
New Regulatory Manager position
began investigation of pollution
potential for properties still in
question and further narrowed the
list of properties to inspect.
Did Asheville develop a Additional investigation will be
schedule and documentation for conducted in FY5 with other City
performing municipal facility Departments to complete the list of
525 3 43.B.1 inspections? Partial facilities with pollution potential.
Although schedule is not complete
yet, 15 facilities were evaluated for
pollution potential. Each site that is
inspected is documented on a
standard form. When complete the
Did Asheville perform municipal additional properties will be
facility inspections in accordance inspected according to the
534 3 44 with the developed schedule? Partial schedule.
Did Asheville develop a SOP Draft SOP currently undergoing
with frequencies, schedules and final review.
documentation for inspection
and maintenance of city owned
569 3 48.B.1 infrastructure_ includinn catch Partial