WQCS00010_Annual_Performance_Report_20240812

PUBLIC SERVICES
Derrick Boone
Public Services Assistant Director
August 9, 2024
System Performance Annual Report
N.C. DEQ Water Resources
1617 Mail Services Center
Raleigh, NC 27699-1617
Reference: Annual Wastewater Report (FY 2023-2024)
Dear Sir or Madam:
C I T Y O F
hi!ah
point,
NC Department of
Environmental Quality
Rec
AUG 12 2024
Winston-Salem
Regional Office
Enclosed are three copies of the City of High Point Annual Wastewater Report (FY 2023-2024).
Please do not hesitate to contact me if you have any questions or need any additional
information.
Sincerely,
Derrick Q. Boone
Assistant Public Services Director
V
CC: N.C. DEQ Water Resources, Attn: Jenny Graznak, Winston-Salem Regional Office, 450
West Hanes Mill Road, Suite 300, Winston-Salem, NC 27105; File
211 South Hamilton St. High Point, NC 27260 k. 336.883.3111 $I HighPointNC.gov

PUBLIC SERVICES DEPARTMENT
Wastewater Divisions
ANNUAL WASTEWATER REPORT
SEWER COLLECTION AND WASTEWATER TREATMENT FACILITIES
Report for FY 2023-2024
(July 1, 2023, through June 30, 2024)
C I T Y O
high
point,
On July 21, 1999, North Carolina Governor James Hunt signed a law, House Bill 1160, that placed reporting
requirements on the owners or operators of wastewater treatment and wastewater collection facilities in North
Carolina. Part of the legislation was a requirement to provide the user or customers of the system with an
annual report of the past year's performance including a summary of violations.
The purpose of these reports is to provide an understandable and informative description of the wastewater
treatment facilities and sewage collection system, describe the regulations with which these facilities must
comply, and promote a general awareness of these facilities and their role in protecting the environment.
The City of High Point operates two wastewater treatment facilities and a wastewater collection system that
collects and transports the wastewater to each of the two facilities. The Frank L. Ward Water Treatment Plant
has a wastewater permit for the alum sludge lagoons. The names and permit information for these facilities are
listed below as well as those professionals designated by the State of North Carolina as Operators in Responsible
Charge (ORC):
Eastside Wastewater
Treatment Plant
Westside Wastewater
Treatment Plant
Sewage Collection
System
Alum Sludge Lagoons
[Ward Water Treatment
Plant
5898 Riverdale Road
1044 West Burton Road
816 East Green Street
121 N. Pendleton Street
Jamestown, NC 27282
Thomasville, NC 27360
High Point, NC 27260
High Point, NC 27260
Ph: 336-822-4732
Ph: 336-822-4767
Ph: 336-883-3691
_
Ph: 336-883-3410
NPDES Permit #:
NPDES Permit #:
Collection Permit #:
FWQCS00010
Permit #:
NC0024210F
NC0024228
FNPDES
NC0081256
John Thomas, ORC
Dawn Molnar, ORC
Cody Johnson, ORC
Ned Briley, ORC
This report is available for viewing at City Hall (Public Services) or by logging onto our web site at
www.highpointnc.gov. Customers will be notified of its availability by printed notice on water and sewer bills.
Questions, comments, or requests for additional copies of this report should be directed to the Public Services
Department at 336-883-3215. This report has been completed by the staff of the City's Public Services
Department and is accurate to the best of our knowledge and belief.
8-09-2024
Ro45by Stone, Director of Public Services
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

Wastewater Divisions
SYSTEM OVERVIEW
C I T Y O F
high
point,
The Public Services Department bears the responsibility for wastewater collection and treatment. The Divisions
in the Department that are involved in wastewater collection and treatment are: Water & Sewer Mains,
Laboratory Services, Maintenance Services, Westside Wastewater Treatment Plant, Eastside Wastewater
Treatment Plant and Residuals Management.
The City's wastewater collection and wastewater treatment facilities provide service to homes, commercial
establishments, and industries. During this reporting period, there were approximately 45,627 connections
through which an average of 16.84 million gallons of wastewater was collected each day. This wastewater was
collected, treated, and then discharged back into the receiving stream or water body. The city also treats
wastewater from the Archdale, Jamestown, Sedgefield, and Trinity communities.
Multiple state agencies assure that stringent standards are met before the treated wastewater can be released
into a receiving stream or water body. These standards are listed in a National Pollutant Discharge Elimination
System (NPDES) permit. Each facility that releases treated wastewater into surface waters, a stream for
example, must possess one of these permits. These permits regulate the type and amounts of pollutants that a
facility can discharge. The discharge limits specified in these permits are based on the ability of the stream to
withstand the addition of pollutants without having any noticeable impact on the water quality of the stream.
These NPDES permits include monitoring requirements and discharge limits. Some vary with seasons and have
different maximums for daily values, weekly averages, monthly averages, and quarterly averages.
Wastewater treatment is a complex process that is often taken for granted. However, it requires expensive
equipment and skilled operations, maintenance, laboratory, solids handling and engineering personnel working
constantly to assure adequate treatment twenty-four hours per day, seven days per week, and 365 days
throughout the year.
COLLECTION SYSTEM OVERVIEW
The City of High Point wastewater collection system
consists of approximately 677 miles of gravity
wastewater lines. There are 20.28 miles of pressurized
force mains; 23 lift stations; and 17,458 manholes. On
average, 16.84 million gallons per day (MGD) of
wastewater flowed through this system from homes and
businesses, to either the Eastside or Westside
Wastewater Treatment Plant during the 2023-2024
reporting period.
(Left) — GIS map of the sewer collection system
1 he collection system consists of both gravity lines and
(pressurized) force mains. Wastewater discharged in neighborhoods flows by gravity into the collection system.
The size of the collection system lines increases to handle the higher flow as more and more wastewater is
collected from outlying areas. Once the gravity lines get too deep, the flow must be pumped or pushed up, by
the City's lift stations, to a higher elevation where use of the gravity lines will be resumed. The largest of these
collection lines route the wastewater to one of the two wastewater treatment plants.
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

C I T Y O F
PUBLIC SERVICES 0EPA'RTPAH_=1'N1" hie
Wastewater Divisions point.
The lift stations are monitored 24 hours per day for proper operation. The Water/Sewer Mains Division is
responsible for line cleaning and emergency response to calls from the public dealing with collection system
problems.
A State mandated fats, oils, and grease (FOG) program is also in effect
crews work diligently to keep the lines clean and well -
maintained. A concerted effort is necessary between the
city and its citizens to reduce the grease related
problems in the collection system. Despite the City's
best efforts, sanitary sewer overflows (SSO's) happen in
High Point, just as they do in every municipality in North
Carolina. An SSO is when wastewater escapes from the
wastewater collection system to the surrounding ground
or nearby surface waters. The North Carolina Division of
Water Resources defines a reportable SSO as any spill to
the ground more than 1,000 gallons or any spill,
regardless of the amount, which reaches any surface
waters. During this reporting period, the City of High
Point had 20 reportable SSO's. The SSO's are
summarized in the Appendix.
What the Mains Division is doing to Prevent/Reduce Spills
. The Collection System maintenance
(Above) — Construction of the Richland Creek Sewer Aerials
■ Inspect, repair, rehabilitate or replace sewer lines and pump stations as needed to eliminate
leaks or to increase system capacity.
■ Inspect and clear collection system lines with cutting and flushing equipment.
■ Educate customers about proper disposal of fats, Oils, and Grease.
■ Educate customers about proper disposal of wipes and other non-flushable items.
■ Ongoing inspection of commercial grease traps in problem areas.
■ Utilization of computer software to better track/monitor compliance with containing grease,
fats, and oils.
■ Maintain collection system easements to keep roots from growing into collection lines and
limit plantings allowed along easements.
■ Operate and continuous monitoring alarm system at pump stations; maintain and repair
pumps; use generators for backup power; replace pump stations with gravity sewers when
practical; monitor and inspect pump stations to identify repairs needed.
Corrective Actions
Follow-up actions depend on the cause and severity of the spill and may include:
■ Clearing of mains.
■ Site cleanup
■ Disinfection
■ Inspection
■ Repair, rehabilitate or replace pipes.
■ Increased inspections or other maintenance as needed.
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 0

C I T Y O F
PUBUC E F ICES DEPARTMENT high
Wastewater Divisions point,
■ Replacement of sewers or pump equipment with larger capacity facilities, in some cases.
■ Notify the public and the North Carolina Department of Environmental Quality as required by
the Collections System Permit.
We ask customers to contact the city if they see debris or trash being deposited
into the sewer collection system.
To report a problem, please call 883-3111.
Assistance from the Public is greatly appreciated.
EASTSIDE WASTEWATER TREATMENT PLANT
The Eastside Wastewater Treatment Plant
(WWTP) is a 5-stage biological nutrient
removal (BNR) facility and is permitted to
treat 26 million gallons per day (MGD). The
BNR process is for phosphorus and nitrogen
removal from wastewater.
(Right) —Aerial view of the Eastside WWTP
An environment is created using influent
waste and return sludge from the secondary
clarifiers that encourages the growth of
phosphorus removing bacteria. The
phosphorus removing bacteria consumes phosphorous at higher -than -normal levels thus removing it before the
water is discharged. In the BNR process, nitrogen is removed in two ways: Ammonia is converted to nitrate
nitrogen by an anaerobic biological process known as nitrification; Nitrate is converted to nitrogen gas in a
process called denitrification. These processes reduce the amount of total nitrogen in the effluent. The
reduction of phosphorous and nitrogen in the plant's effluent helps reduce the potential for algae growth in
Randleman Lake, to which the treated effluent is discharged.
Other treatment processes include screening, grit removal, primary clarification, 5-stage activated sludge,
secondary clarification, alum for additional phosphorus precipitation, effluent filtration, ultraviolet (UV)
disinfection, Dissolved Air Floatation (DAF) thickeners — to thicken sludge prior to dewatering, post aeration,
solids handling (dewatering and incineration), and odor control. All these processes support the biological
treatment necessary to remove pollutants from the wastewater.
The Eastside WWTP treated and discharged an average of 13.94 million gallons per day (MGD) or a total of 5,087
million gallons (MG) during the reporting year 2023-2024. During this report period, the Eastside WWTP
received four Notice of Violations (NOVs) for the exceedance of total phosphorus in August 2023 , December
2023, May 2024 and June 2024. The staff at the Eastside WWTP are committed to effectively and efficiently
treating the incoming waste to produce an effluent that meets or exceeds the standards outlined in the NPDES
permit.
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

PUBLIC SERVICES DEPARTMENT
Wastewater Divisions
WESTSIDE WASTEWATER TREATMENT PLANT
Westside Wastewater Treatment Plant (WWTP) is
also a 5-Stage Biological Nutrient Removal (BNR)
Facility and is currently permitted to treat 10
million gallons per day (MGD).
The treatment processes include a coarse bar
screen, influent lift pumps, fine screening, and grit
removal for preliminary treatment; primary
clarification; 5-stage activated sludge basins, for
BNR; final clarification; alum addition, for further
phosphorus precipitation; tertiary filtration;
Rotary Drum Thickening (RDT), to thicken sludge
prior to dewatering; ultraviolet light (UV), for
disinfection; post -aeration; solids handling, via
centrifuge; and odor control.
(Above)—Aeriol view of Westside WWTP
C I T Y O F
high
point,
An average of 2.90 million gallons per day (MGD) or a total of 1058.93 million gallons (MG) were treated and
discharged during the reporting year 2023-2024. The Westside WWTP was compliant with the NPDES permit
for 2023-2024 reporting period. The staff at the Westside WWTP are committed to effectively and efficiently
treating the incoming waste to produce an effluent that meets or exceeds the standards outlined in the NPDES
permit.
RESIDUALS MANAGEMENT
The City's Residuals Management Division has the task of disposing of the wastewater biosolids from the
Eastside Wastewater Treatment Plant, the Westside Wastewater Treatment Plant, and the disposal of alum
sludge solids generated by the Ward Water Plant. In 2023-2024, Residuals Management processed 62.6
million gallons (MG) of sludge from the two wastewater plants. The Residual's operators use three (3) high-
speed centrifuges to dewater the biosolids, producing a material referred to as "cake". The "cake" is about
25% dry solids by weight and becomes the feedstock for the incinerator.
The Incineration system at Eastside WWTP is permitted to burn 2,049 dry pounds of biosolids per hour or 24.5
dry tons of biosolids per day. This is the equivalent of six tractor trailer loads of biosolids per day. This
incineration system allows the city to manage its biosolids disposal in house. The only material left over after
the incineration process is an inert ash which is then able to be landfilled. The volume reduction from
dewatered biosolids to ash is approximately 95%.
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

PUBLIC SERVICES DEPARTMENT
Wastewater Divisions
(Above) — New centrifuge in Residuals Division
C I T Y O F
high
point,
The Residuals Management Division is responsible for
maintaining compliance with EPA and State air quality
standards. Extensive upgrades to the Incineration
system were undertaken to meet the Federal
Maximum Achievable Control Technology (MACT)
emissions standards. Operating under a State Air
Quality Permit, this Division is also responsible for
overseeing additional state air quality permits issued
to the City. The Residuals Management Division
strives to carry out its mission of providing efficient
and prompt service with its staff of dedicated
employees.
ALUM SLUDGE LAGOONS- FRANK L. WARD WATER TREATMENT PLANT
The Frank L. Ward Water Treatment Plant
(WTP) provides drinking water for the City of
High Point. There are two lagoons located at
the Frank L. Ward WTP that are utilized as
part of the water treatment process. Filter
backwash water and alum sludge are sent to
the lagoons. The solids settle out in the
lagoons and the water is discharged into the
Richland Creek after de -chlorination.
(Above)- Aerial View of the Frank L. Ward WTP
The lagoons at the Frank L. Ward WTP discharged an average of 840,823 gallons per day or a total of 307.74
million gallons (MG) during the reporting year of 2023-2024. During this reporting period, the Frank L. Ward
WTP received one Notice of Deficiency (dated September 25, 2023) for a daily maximum exceedance of the total
concentration limit on June 21, 2023. The staff at the Frank L. Ward WTP are committed to effectively and
efficiently treating the filter backwash water and alum sludge to produce an effluent that meets or exceeds the
standards outlined in the NPDES permit.
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

PUBLIC SERVJCES DE;iceAte e( IIMENT
Wastewater Divisions
MAINTENANCE SERVICES
The Central Maintenance Division maintains the city's Eastside
Wastewater Treatment Plant, Westside Wastewater Treatment
Plant, Residuals Management equipment, and all lift stations. The
centralized maintenance department consists of a maintenance
superintendent, two assistant maintenance superintendents,
mechanics, electricians, and electronics technicians. The main
maintenance shop is centrally located at the Ward Water Filtration
Plant, with satellite shops at the Eastside and Westside
Wastewater Treatment Plants. All the technicians are well trained
with many combined years of maintenance experience.
(Right) — Coarse Barscreen being removed for repair
C I T Y O F
high
point,
The electronics technicians are qualified to perform technical and
skilled work in the maintenance, repair, and replacement of`F`.
electrical, electronic, and pneumatic equipment at the treatment
and collection facilities. This section consists of individuals who -"
possess a thorough knowledge and background in troubleshooting _ -.
and programming the programmable logic controller (PLC) based
systems, performing computer based technical assistance for the
wastewater treatment plants, lift stations and residuals
management. The electronics technicians can create graphic screens and program the Supervisory Control and
Data Acquisition (SCADA) systems. This allows the lift stations and equipment at the water and wastewater
treatment plants to be monitored and controlled remotely and, in some cases, controlled from a centralized
location. They also are responsible for installing and repairing hardware and software for computers and
peripheral devices and creating databases and spreadsheets so that historical data can be maintained and
accessed daily.
The electricians are qualified to repair electric motors, high and low
voltage switching equipment, electrical control systems, and, also,
perform general skilled maintenance. The electrical control systems
include but are not limited to centrifuge and incinerator controls,
circuits, lighting, heating and air conditioning electrical components,
UV disinfection systems and diesel generator electrical systems.
The mechanics troubleshoot and repair complex pumping and
wastewater treatment equipment. This includes, but is not limited
to the following: gearboxes, grit collection equipment, conveyors,
mechanical grinders, various types of pumps, blowers, compressors,
mixers, centrifuges, fluidized bed incinerator, control valves and
other process equipment. They possess technical skills such as
proper alignment techniques, welding, use of a cutting torch and
some limited machine shop skills.
(Right) — Cleaning of UV Bulbs at Westside WWTP
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

PUBLIC SERVICES DEPARTMENT
Wastewater Divisions
C I T Y OF
high
point
The mission of the Water and Sewer Maintenance Division is to maintain the equipment at the Eastside
Wastewater Treatment Plant, the Westside Wastewater Treatment Plant, the Frank L. Ward Water Filtration
Plant, the Residuals Management Division, and all Lift Stations in order that they remain in compliance with all
federal, state, and local regulations. An on -call maintenance team is available after hours, weekends and
holidays to respond to emergency equipment breakdowns at the water / wastewater treatment plants, lift
stations and residuals management. Maintenance staff accomplished these goals through their timely
response to corrective maintenance work orders and by performing preventative maintenance as scheduled.
LABORATORY SERVICES
The City's state certified laboratory is centrally located at the Frank L.
Ward Water Treatment Plant. The lab provides comprehensive analytical
monitoring and compliance support for the Public Services
Department/Plants Divisions. They ensure monitoring and reporting
compliance with all permitted State, Federal and local laws, and
ordinances. The laboratory provides necessary and required testing to
ensure safe, clean drinking water, as well as compliance testing for both
wastewater treatment facilities, as stipulated by their NPDES permits. On
average, the lab reports over 13,000 permit required tests to the state
that aid in the safe and efficient operation of the plants.
The Industrial Pretreatment Program (IPP) manages industrial,
commercial, and other types of non-residential wastewater discharges
into the City's sanitary sewer system with the intention of protecting the
system from pollutants that interfere with the treatment process, are
impervious to the treatment process or are harmful to the plant, sewer
lines or personnel. Industrial Pretreatment Program staff survey non-
residential facilities discharging into the sewer system and issue permits to those meeting certain criteria such
as the type(s) of waste(s) discharged from their facility or discharge volume. The issuance of discharge permit
limits is based on Federal categorical pretreatment regulations, local pollutant limits and the ability of the
treatment plant, either the Eastside WWTP or the Westside WWTP, to assimilate, treat and remove substances
from the incoming waste stream.
What is the City Response?
The City of High Point is committed to improving and maintaining compliance with all regulations regarding the
wastewater system. Below is a list of some of the major ongoing capital improvement projects:
• Estimated $5.5M for Whites Mill Lift Station and Force Main Project
• Estimated $15.9M for the Eastside WWTP UV Disinfection Upgrade Project
• Estimated $8.1M for the Westside WWTP Sludge Dewatering System Improvements
• Estimated $18.2M for Richland Creek Outfall- Aerial Replacement Project
• Additional projects under design or engineering evaluation include: Riverdale Pump Station,
Shadybrook Lift Station, Waterview Lift Station, Boulding Branch Sewer Basin; and Ensley Creek Sewer
Outfall.
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices (D

PUBLIC SERVICES DEPARTMENT
Wastewater Divisions
Customer Responsibilities
C I T Y O F
high
point,
The leading cause of overflows is debris and grease blockages in the lines. While the collection system is
designed to handle and safely transport sanitary waste to our treatment plants, too much grease or non -
biodegradable material placed into the system can cause clogs and result in sanitary sewer overflows (SSOs).
Dumping any fats, oils or grease derived from animal and vegetable sources, including meats, nuts, cereals and
beans, down any drain — home or business — can cause a stoppage that forces raw, untreated waste to spill into
our yards, streets, and streams. It is very important to help prevent all foreign materials, such as grease and
other household debris from entering the collection system, as these can cause blockages.
You can help the City of High Point reduce the number of overflows by following these simple steps:
■ Collect grease, fats, and oils from cooking in a container and dispose of it in the garbage instead of
pouring it down the drain.
■ Always scrape silverware, cookware, and dishes prior to washing.
■ Place food scraps in the garbage for disposal with your household solid waste.
■ Remember "Wipes Clog Pipes" —so-called "Flushable Wipes" are NOT FLUSHABLE. Sanitizing wipes
should be disposed of in the garbage for disposal with your household solid waste.
Please call the City of High Point to report a water main break or sanitary sewer overflow.
To report a problem, please call 883-3111.
Assistance from the Public is greatly appreciated.
SANITARY SEWER OVERFLOWS (SSO'S)
APPENDIX 2022-2023
DATE
LOCATION OF SSO
TOTAL
CAUSE
CORRECTIVE ACTION
SPILL
(gallons)
28-Jul-23
1508 Skeet Club Road
3,450
Pipe Failure
Replaced Section of Pipe
06-Sep-23
1508 Skeet Club Road
2,010
Release Valve Failure
Release valve shut off
18-Sep-23
220 Qubein Avenue
45
Grease/Debris
Flushed the line
27-Sep-23
1305 Brookfield Ct
340 Tot/
Roots/Debris
Flushed, Rodded, Placed on
320 WOS
Root Control
15-Oct-23
1305 Brookfield Ct
750 Tot/
Roots
Flushed, Rodded, Placed on
700 WOS
Root Control
16-Oct-23
1305 Brookfield Ct
138 Tot/
Roots
Flushed, Rodded, Placed on
44 WOS
Root Control
31-Oct-23
910 Viking Drive
88 Tot/
Grease
Flushed Line
44 WOS
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

PUBLIC SERVICES DEPARTMENT
Wastewater Divisions
C I T Y O F
high
point
24-Nov-23
4233 Brentonshire Lane
450
Grease/Debris
Flushed Line
26-Nov-23
1307 Waverly Street
85
Pipe Failure
Replaced Section of Pipe
6-Dec-23
Chatfield Dr/ Cherry Ct
750 Tot/
Grease
Flushed Line
400 WOS
2-Jan-24
912 Lake Crest Avenue
1000 Tot/
Grease/Roots
Flushed, Rodded, Placed on
500 WOS
Root Control
3-Jan-24
401 Park Street
320 Tot/
Debris
Flushed Line
200 WOS
4-Jan-24
1587 Skeet Club Road
330 Tot/
Grease
Flushed Line
300 WOS
9-Jan-24
300 Woodbrook Drive
19,000
Severe Natural
Monitor
Condition
9-Jan-24
HP05378
19,000
Severe Natural
Monitor
Condition
9-Jan-24
517 Otterey Avenue
19,000
Severe Natural
Monitor
Condition
9-Jan-24
1259 Elon Place
22,000
Severe Natural
Monitor
Condition
12-Feb-24
HP17988
520 Tot/
Roots
Flushed, Rodded, Placed on
420 WOS
Root Control
19-Apr-24
Platinum Drive
203
Debris
Flushed Line
29-Apr-24
1 1136 Skeet Club Road
120
Grease
Flushed Line
• WOS- Waters of the State
*NOTICE OF VIOLATIONS
September 2023
1305 Brookfield Court
nrtnhor 7n72
1305 Brookfield Court
November 2023
4233 Brentonshire Lane
"NOTICE OF INTENT
December 2023
Chatfield Drive & Sherry Court
January 2024
912 Lakecrest Avenue
1587 Skeet Club Road
1259 Elon Place
300 Woodbrook Drive
517 Otterey Avenue
Intersection Manhole # aHP17988
Tot- Total Amount
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices 4D

PUBLIC SERVICES DEPARTMENT
Wastewater Divisions
WASTEWATER TREATMENT PLANTS —REPORTABLE STORMWATER SPILLS
EASTSIDE WWTP
C I T Y O F
high
point,
DATE
LOCATION
TOTAL (GAL.)
CAUSE
CORRECTIVE ACTION
02-Feb-24
Eastside
524 gallons
Tanker
Retraining of personnel
WWTP
overflow
of M LSS
04-Apr-24
Ash Lagoon
2448 gallons
Leaking
Knife valves and check valves were
seal/valve
replaced to prevent additional
leaking.
WESTSIDE WWTP
— No reportable spills.
City of High Point, P.O. Box 230, 211 South Hamilton Street, High Point, N.C. 27261
Phone:[phone] www.HighPointNC.gov/PublicServices (D