WQCS00233_BIMS Report_20240503

Compliance Inspection Report
Permit:WQCS00233 Effective: 01/11/23 Expiration: 12/31/30 Owner: Carolina Water Service Inc of North Carolina
SOC: Effective: Expiration: Facility: Hemby Acres Collection System
County: Union PO Box 240908
Region: Mooresville
Charlotte NC 282240908
Contact Person:Donna Stegall Title: Admin.Assistant Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Larry Darnell Henry Certification: 1005519 Phone: [phone]
Secondary ORC(s):
On-Site Representative(s):
Related Permits:
NC0035041 Carolina Water Service Inc of North Carolina- Hemby Acres WWTP
Inspection Date: 05/02/2024 Entry Time 10:OOAM Exit Time: 12:30PM
Primary Inspector:Tony Parker Phone: [phone]
Secondary Inspector(s):
Sierra N Patterson
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions General Sewer& FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00233 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 05/02/2024 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Page 2 of 7

Permit: WQCS00233 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 05/02/2024 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? 0 ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? ❑ ❑ ❑
#What is that frequency? Weekly
#Are there any issues being addressed currently or any in the planning stages? 0 ❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations? 0 ❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? 0 ❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti-corrosion materials? 0 ❑ ❑ ❑
Does the permittee have a copy of their permit? 0 ❑ ❑ ❑
# Is permit expiring within the next 6 months? ❑ ❑ 0 ❑
If Yes, has the Permittee applied for renewal? ❑ ❑ 0 ❑
Comment: The current permit expires 12/31/2030.
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance(SUO)or other Legal Authority available? 0 ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? 0 ❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices? ❑ ❑ 0 ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review? ❑ ❑ 0 ❑
Is action taken against violators? ❑ ❑ 0 ❑
#Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ 0 ❑
Is grease/sewer education program documented with req'd customer distribution? 0 ❑ ❑ ❑
#Are other types of education tools used like websites, booths, special meetings, etc? 0 ❑ ❑ ❑
If Yes,what are they?(This can reduce mailing to annual.)
The facility does not have an ordinance per say but they have a sewer use policy as this is a private investor
owned system.
Comment:
Capital Improvement Plan
Yes No NA NE
Has a Capital (CIP)or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? 0 ❑ ❑ ❑
Does CIP include known deficiencies? 0 ❑ ❑ ❑
Does CIP include forecasted future needs? 0 ❑ ❑ ❑
Comment: The facility recently completed capital upgrades and some additional activity is in planning.
Page 3 of 7

Permit: WQCS00233 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 05/02/2024 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Map Yes No NA NE
Is there a overall sewer system map? 0 ❑ ❑ ❑
Does the map include:
Pipe Type(GS/FM) 0 ❑ ❑ ❑
Pipe sizes 0 ❑ ❑ ❑
Pipe materials(PVC, DIP, etc) 0 ❑ ❑ ❑
Pipe location 0 ❑ ❑ ❑
Flow direction 0 ❑ ❑ ❑
Approximate pipe age 0 ❑ ❑ ❑
Pump station ID, location and capacity 0 ❑ ❑ ❑
# Force main air release valve location &type 0 ❑ ❑ ❑
# Location of satellite connections 0 ❑ ❑ ❑
Is the map being updated for changes/additions within 1 year of activation? 0 ❑ ❑ ❑
Comment: The utility uses digital and paper maps.
Reporting Requirements Yes No NA NE
#Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes,were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
#How is it being made available? N/A
Comment: No spills or SSO's reported for the review period.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? 0 ❑ ❑ ❑
#Does the system have any high-priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ 0 ❑
Comment: All activities were well documented.
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? 0 ❑ ❑ ❑
Page 4 of 7

Permit: WQCS00233 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 05/02/2024 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Does the plan include:
24-hour contact numbers ❑ ❑ ❑
Response time ❑ ❑ ❑
Equipment list and spare parts inventory ❑ ❑ ❑
Access to cleaning equipment ❑ ❑ ❑
Access to construction crews, contractors, and/or engineers ❑ ❑ ❑
Source of emergency funds ❑ ❑ ❑
Site sanitation and cleanup materials ❑ ❑ ❑
Post-overflow/spill assessment ❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill? ❑ ❑ 0 ❑
Comment: A spill response plan was available.
$pills Yes No NA NE
Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
#Are there repeated overflows/problems(2 or more in 12 months)at same location? ❑ ❑ 0 ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Oak Grove outfall R/W. No issues noted.
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10%of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: The utility had completed their 10% cleaning requirement.
Manholes Yes No NA NE
Please list the Manholes Inspected:
Various manholes insepected and no issues noted.
Are manholes accessible? ❑ ❑ ❑
#Are manhole covers/vents above grade? ❑ ❑ ❑
Are manholes free of visible signs of overflow? ❑ ❑ ❑
Are manholes free of sinkholes and depressions? ❑ ❑ ❑
Are manhole covers present? 0 ❑ ❑ ❑
Page 5 of 7

Permit: WQCS00233 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 05/02/2024 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
#Are manholes properly seated? 0 ❑ ❑ ❑
#Are manholes in good condition? 0 ❑ ❑ ❑
#Are inverts in good condition? 0 ❑ ❑ ❑
Is flow unrestricted in manholes? 0 ❑ ❑ ❑
Are manholes free of excessive amounts of grease? 0 ❑ ❑ ❑
Are manholes free of excessive roots? 0 ❑ ❑ ❑
Are manholes free of excessive sand? 0 ❑ ❑ ❑
Are manhole vents screened? 0 ❑ ❑ ❑
Are vents free of submergence? 0 ❑ ❑ ❑
Are manholes free of bypass structures or pipes? 0 ❑ ❑ ❑
Comment: No issues with manholes.
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
Oak Grove #3 P/S, Hemby Acres#2 P/S&Hemby acres# 1 P/S. No issues with pump stations noted.
#Number of duplex or larger pump stations in system 4
#Number of vacuum stations in system 0
#Number of simplex pump stations in system 0
#Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
# A two-way"auto polling"communication system (SCADA)installed? 4
# A simple one-way telemetry/communication system (auto-dialer)installed? 0
For pump stations inspected:
Are they secure with restricted access? ❑ ❑ ❑
Were they free of by-pass structures/pipes? ❑ ❑ ❑
Were wet wells free of excessive grease/debris? ❑ ❑ ❑
# Do they all have telemetry installed? ❑ ❑ ❑
Is the communication system functional? ❑ ❑ ❑
Is a 24-hour notification sign posted ? ❑ ❑ ❑
Does the sign include:
Owner Name? ❑ ❑ ❑
Pump station identifier? ❑ ❑ ❑
# Address? ❑ ❑ ❑
Instructions for notification? ❑ ❑ ❑
24-hour emergency contact numbers? ❑ ❑ ❑
Are audio and visual alarms present? ❑ ❑ ❑
Are audio and visual alarms operable? 0 ❑ ❑ ❑
Page 6 of 7

Permit: WQCS00233 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 05/02/2024 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
# Is there a backup generator or bypass pump connected? 0 ❑ ❑ ❑
If tested during inspection, did it function properly? 0 ❑ ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions? 0 ❑ ❑ ❑
#Does it have a dedicated connection for a portable generator? 0 ❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage? 0 ❑ ❑ ❑
# If Yes, is there a distribution plan? 0 ❑ ❑ ❑
If Yes,what resources (Units/Staff/Vehicles/etc)are included in Plan?
The utility uses dedicated and portable generators for back up power.
#Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate? 0 ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms,telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: The 3 pump stations inspected appeared to be operated, maintained and documented.
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