WQCS00012_Renewal (Application)_20231229

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ROY COOPER _ -+ Ea
Governor I, O`.-
ELIZABETH=S.BISER Oman n°
Secretary
RICHARD:E.ROGERS,JR. NORTH CAROLINAI .
Director Environmental Quality
January 02, 2024
Cape Fear Public Utility Authority
Attn: Bech Eckert, Deputy Executive Director
235 Government Center Dr
Wilmington, NC 28403
Subject: Permit Renewal
Application No. WQCS00012
CFPUA Collection System
New Hanover County
Dear Applicant:
The Water Quality Permitting Section acknowledges the December 29, 2023, receipt of your permit renewal application
and supporting documentation. Your application will be assigned to a permit writer within the Section's Non-discharge
permitting branch. Per G.S. 150E-3 your current permit does not expire until permit decision on the application is made.
Continuation of the current permit is contingent on timely and sufficient application for renewal of the current permit.The
permit writer will contact you if additional information is required to complete your permit renewal. Please respond in a
timely manner to requests for additional information necessary to allow a complete review of the application and renewal
of the permit.
Information regarding the status of your renewal application can be found online using the Department of Environmental
Quality's Environmental Application Tracker at:
https://deq.nc.gov/perm its-reg u lations/perm it-g u ida nce/envi ronmenta l-a ppl icatio n-tracker
If you have any additional questions about the permit, please contact the primary reviewer of the application using the
links available within the Application Tracker.
Sin
cerely
Wren Thedfor
Administrative Assistant
Water Quality Permitting Section
ec: WQPS Laserfiche File w/application
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+D 910.796.7215 -

MN Cape Fear
Public Utility Authority
12/15/2023
NCDEQ—DWR Water Quality Permitting Section RECEIVED
Municipal Permitting Unit DEC 2 9 2023
1617 Mail Service Center
Raleigh, NC 27699-1617 NCDEQ/DWR/NPDES
RE: Cape Fear Public Utility Authority
Collection System Permit Renewal Application
Permit Number WQCS00012
Dear NCDEQ—DWR Municipal Permitting Unit,
Please find the enclosed collection system permit renewal packet for permit number WQCS00012 for your
review and action. The renewal packet includes one original copy of the following items:
• Application
• CFPUA Pump Station List
• CFPUA High Priority Lines
• CFPUA Collection Systems Organizational Structure
• CFPUA FY 2023-2024 Annual Budget
• CFPUA FY2023-2032 Capital Improvement Plan
• CFPUA Emergency Operations Plan for Collection Systems
• CFPUA Sanitary Sewer Overflow and Spill Response Plan
• CFPUA Emergency Response and On-Call Procedures for Pump Stations
• CFPUA Emergency Sewer Repair
• CFPUA Emergency Sewer Stop (Service Laterals)
• CFPUA Emergency Sewer Stop (Main Blockages)
• Comprehensive Collection System Map for CFPUA
If you have any questions or need additional information you may contact me by phoning [phone] or
emailing [e-mail]
Sincerely,
Beth Eckert
Deputy Executive Director of Linear Asset & Environmental Management
235 Government Center Drive,Wilmington, NC 28403
t: 910-332-6558 f: 910-332.6730 www.cfpua.org

Cape Fear Public Utility Authority
Cc: Kenneth R. Waldroup, CFPUA, Executive Director
Beth Eckert, CFPUA, Deputy Executive Director—Linear Assets& Environmental Management
Robert Daughtry, CFPUA, Collections System Superintendent
235 Government Center Drive, Wilmington, NC 28403
t: 910-332-6558 f: 910-332.6730 www.cfpua.org

4
IMIN Cape Fear
Public Utility Authority
12/21/2023
NCDEQ—DWR Water Quality Permitting Section
Municipal Permitting Unit
1617 Mail Service Center
Raleigh, NC 27699-1617
RE: Signature Authorization for Cape Fear Public Utility Authority
Dear NCDEQ-DWR Municipal Permitting Unit,
By way of this delegation letter the Deputy Executive Director's Carel Vandermeyden, P.E. and Beth Eckert are
hereby authorized to sign the Sewer Collection Permit Renewal Application (WQCS00012) and any
supplemental documents.
If you have any questions or need additional information, please contact me at 910-332-6669
Thank you for your assistance.
Sincerely,
L(/Gi r-
Kenneth Waldroup, PE.
Executive Director/l
CC: Beth Eckert, Deputy Executive Director
Carel Vandermeyden, P.E., Deputy Executive Director/Director of Engineering
235 Government Center Drive,Wilmington, NC 28403
t:910-332-6558 f:910-332.6730 www.cfpua.org

State of North Carolina
Department of Environmental Quality
Division of Water Resources
DWR
15A NCAC 02T.0400-SYSTEM-WIDE WASTEWATER COLLECTION SYSTEMS
Division of Water Resources INSTRUCTIONS FOR FORM CSA 04-16&SUPPORTING DOCUMENTATION
Documents shall be prepared in accordance with 15A NCAC 02T .0100, 15A NCAC 02T .0400, and all relevant
Division Policies. Failure to submit all required items will necessitate additional processing and review time.
For more information, visit the System-wide Collection System Permitting website:
General — When submitting an application to the Municipal Permitting Unit, please use the following instructions as a
checklist in order to ensure all required items are submitted. Adherence to these instructions and checking the provided
boxes will help produce a quicker review time and reduce the amount of requested additional information.
The Applicant shall submit one original and one copy of the application and supporting documentation.
The copy may be submitted in digital format.
A. Cover Letter
El Submit a cover letter listing all items and attachments included in the permit application package
B. No Application Fee Required
➢ No application fee is necessary. The permittee will be billed an annual fee upon issuance of the permit
➢ The appropriate annual fee for systemwide wastewater collection system permits may be found at:
➢ Annual Non-Discharge Fees
C. System-Wide Wastewater Collection System (FORM: CSA 04-16)Application:
® Submit the completed and appropriately executed System-wide Wastewater Collection System (FORM: CSA 04-
16) application. Any unauthorized content changes to this form shall result in the application package being
returned. If necessary for clarity or due to space restrictions, attachments to the application may be made, as long
as the attachments are numbered to correspond to the section and item to which they refer.
❑ If the Applicant Type in Section I.3 is a Privately-Owned Public Utility, provide the Certificate of Public
Convenience and Necessity(CPCN) from the North Carolina Utilities Commission demonstrating the Applicant is
authorized to hold the utility franchise for the area to be served by the wastewater collection system,or
❑ Provide a letter from the North Carolina Utilities Commission's Water and Sewer Division Public Staff stating an
application for a franchise has been received and that the service area is contiguous to an existing franchised area
or that franchise approval is expected.
❑ If the Applicant Type in Section 1.3 is a corporation or company, provide documentation if it is registered for
business with the North Carolina Secretary of State.
D. General Information:
➢ The Authorized signing official listed in Section I.4 should match with that of the Applicant certification page in
accordance with 15A NCAC 02T .0106(b). Per 15A NCAC 02T .0106(c), an alternate person may be designated
as the signing official if a delegation letter is provided from a person who meets the criteria in 15A NCAC 02T
.0106(b).
➢ NOTE - Public Works Directors are not authorized to sign this permit application, according to the rule,
unless they are formally delegated.
INSTRUCTIONS FOR APPLICATION CSA 04-16& SUPPORTING DOCUMENTATION Page 1 of 5

E. Summaryof Attachments Required:
Instruction A: Cover Letter
Instruction C: Application
❑ Instruction C: Ownership Documentation(i.e. CPCN)(If necessary)
❑ Instruction D: Delegation Letter(If necessary for signing official)
® Section IV.3 Pump Station List
® Section IV.4 High Priority Lines List
® Section V.4 Annual Budget for Collection System(Updated and Approved)
® Section V.6 Capital Improvement Plan(Updated and Approved)
® Section VI.2 Response Action Plan
® Section VI.4 Contingency Plan
® Section VI.6 Comprehensive Collection System Map
❑ Section VII Note Any Potential Compliance Issues
THE COMPLETED APPLICATION PACKAGE,INCLDING ALL SUPPORTING INFORMATION AND
MATERIALS,SHOULD BE SENT TO:
NCDEQ-DWR
Water Quality Permitting Section
MUNICIPAL PERMITTING UNIT
By U.S.Postal Service: By Courier/Special Delivery:
1617 MAIL SERVICE CENTER 512 N.SALISBURY ST.Suite 925
RALEIGH,NORTH CAROLINA 27699-1617 RALEIGH,NORTH CAROLINA 27604
TELEPHONE NUMBER: [phone] TELEPHONE NUMBER: [phone]
INSTRUCTIONS FOR APPLICATION CSA 04-16&SUPPORTING DOCUMENTATION Page 2 of 5

I. APPLICANT INFORMATION:
1. Applicant's name(Municipality,Public Utility,etc): Cape Fear Public Utility Authority
2. Facility Information: Name: CFPUA Collection System Permit No.: WQCS00012
3. Applicant type: ❑Municipal ❑ State El Privately-Owned Public Utility
El County ®Other: Public Utility Authority
4. Signature authority's name:Kenneth R.Waldroup per 15A NCAC 02T.0106(b)
Title: Executive Director
5. Applicant's mailing address:235 Government Center Dr.
City:Wilmington State:NC Zip: 28403
6. Applicant's contact information:
Phone number: [phone] Fax number: [phone] Email address:kenneth.waldroupAcfuua.org
II. CONTACT/CONSULTANT INFORMATION:
1. Contact Name: Beth Eckert
2. Title/Affiliation:Deputy Executive Director of Linear Assets&Project Management
3. Contact's mailing address:235 Government Center Dr.
4. City:Wilmington State:NC Zip: 28403-
5. Contact's information:
Phone number: [phone] Fax number: [phone] Email address:[e-mail]
III. GENERAL REQUIREMENTS:
1. New Permit or Premit Renewal? El New ®Renewal
2. County System is located in: New Hanover County
3. Owner&Name of Wastewater Treatment Facility(ies)receiving wastewater from this collection system:
Owner(s)&Name(s):Cape Fear Public Utility Authority
James A.Loughlin(Northside)Wastewater Treatment Plant(i.e.NPDES Permit No.NC0023965)
M'Kean Maffitt(Southside)Wastewater Treatment Plant(i.e.NPDES Permit No.NC0023973)
4. WWTF Permit Number(s): NC0023965,NC0023973
5. What is the wastewater type? 97%Domestic or 3%Industrial(See 15A NCAC 02T.0103(20))
Is there a Pretreatment Program in effect?®Yes or❑No
6. Wastewater flow: 16.52 MGD(Current average flow of wastewater generated by collection system)
7. Combined permitted flow of all treatment plants: 28.0 MGD
8. Explain how the wastewater flow was determined: ❑ 15A NCAC 02T.0114 or®Representative Data
9. Population served by the collection system:—168,214
IV. COLLECTION SYSTEM INFORMATION:
APPLICATION CSA 04-16 Page 3 of 5

1. Line Lengths for Collection System:
Sewer Line Description Length
Gravity Sewer 939(miles)
Force Main 163 (miles)
Vacuum Sewer 0(miles)
Pressure Sewer 0(miles)
2. Pump Stations for Collection System:
Pump Station Type Number
Simplex Pump Stations(Serving Single Building) 100
Simplex Pump Stations(Serving Multiple Buildings) 0
Duplex Pump Stations 158
3. Submit a list of all major(i.e.not simplex pump station serving a single family home)pump stations. Include the following
information:
➢ Pump Station Name
D. Physical Location
➢ Alarm Type(i.e.audible,visual,telemetry,SCADA)
D. Pump Reliability(Can convey peak hourly wastewater flow with largest single pump out of service)
➢ Reliability Source(permanent/portable generator,portable pumps)
➢ Capacity of Station(Pump Station Capacity in GPM)
4. Submit a list of all high priority lines according per 15A NCAC 02T .0402(2)known to exist in the collection system. Head
the list with"Attachment A for Condition V(4)"and include the system name.
➢ Use the same line identification regularly used by the applicant
➢ Indicate type of high priority line(i.e.aerial),material and general location
V. COLLECTION SYSTEM ADMINISTRATION:
1. Provide a brief description of the organizational structure that is responsible for management, operation and maintenance of
the collection system.
See attached organizational chart
2. Indicate the current designated collection system operators for the collection system per 15A NCAC 08G.0201
Main ORC Name: Robert Patrick Daughtt y Certification Number:26290
Back-Up ORC Name: Christopher Anthony Benegasi Certification Number: 1006647
Collin Whitehead 1006125
See the"WQCS Contacts and ORC Report"for a current listing of the ORC(s)the Division has on file for WQCS permit
3. Approximate annual budget for collection system only: $8,397,974
4. Submit a copy of your current annual budget.
5. Approximate capital improvement budge for the collection system only: $214,620,000(10 year CIP Budget)
6. Submit a copy of your current capital improvement plan.
7. Is this collection system currently a satellite system ❑ Yes or®No
8. Do any satellite systems discharge to this collection system®Yes or❑No(If yes complete table below)
APPLICATION CSA 04-16 Page 4 of 5

Satellite System Contact Information(Name,Address,Phone Number)
Wrightsville Beach Stephen Avant,Water&Sewer Supervisor,PO Box 626,200 Parmele
Blvd.Wrightsville Beach,NC 28480
Pender County Anthony Colon,Public Utilities Director,PO Box 995,605 E.Fremont
St.Burgaw,NC 28425
Complete for Satellite Systems that have a flow or capacity greater than 200,000 GPD(Average daily flow)
9. List any agreements or ordinances currently in place to address flows from satellite systems:
There are currently interlocal agreements in place with both Wrightsville Beach and Pender County.There is currently one
permitted industrial user(Pender Packing)located in Pender County.
VI. COLLECTION SYSTEM COMPLIANCE:
1. Is a Response Action Plan currently in place®Yes or❑No
2. If Yes,submit a copy of the Response Action Plan or see table 6 below.
3. Is a pump station contingency plan currently in place?®Yes or❑No
4. If Yes,submit a copy of the pump station contingency plan or see table 6 below.
5. Is a comprehensive collection system map currently in place? ®Yes or❑No
6. Submit a submit a copy of the collection system map(CD or hardcopy)or indicate a schedule for completion
7. Thoroughly read and review the System-Wide Collection System Permit Conditions. Typically compliance schedules
are only offered to NEW permit applicants and NOT permit renewals. Any compliance dates must be included within
the permit prior to issuance or the permit holder will be found in violation upon inspection.
Current If no,Indicate a Typical
Permit Condition Compliance Compliance
Compliance? Date Schedule
I(4)—Grease ordinance with legal authority to inspect/enforce ®Yes ❑No 12—18 mo.
I(5)— Grease inspection and enforcement program ®Yes ❑No 12— 18 mo.
I(6)—Three to five year current Capital Improvement Plan. ®Yes ❑No 12—18 mo.
I(8)—Pump station contingency plan ®Yes ❑No 3 mo.
I(9)—Pump station identification signs. ®Yes ❑No 3 mo.
I(11)—Functional and conspicuous audible and visual alarms. ®Yes ❑No 3—6 mo.
II(5)—Spare pumps for any station where one pump cannot
handle peak flows alone(in a duplex station,the 2'pump is ®Yes ❑No 6—9 mo.
the spare if pump reliability is met).
II(7)—Accessible right-of-ways and easements. ®Yes ❑No 6— 12 mo.
II(9)—Response action plan with Items 9(a—h). ®Yes ❑No 3 mo.
III(3)—Comprehensive collection system map ®Yes ❑No 10%per year
For conditions not listed,compliance dates are not typically offered. List any permit conditions that may be difficult for the
applicant to meet(attach clarification if needed):
PP )
VII. APPLICANT'SQ� C�EJRTIFICATION per 15A NCAC 02T.0106(b):
��9?-( L. /L attest that this application for (7,,za di 0, ee„,„( c�
APPLICATION CSA 04-16 Page 5 of 5

(Signature Authority's Name&Title from Item I.4) (Facility name from Item I.1)
has been reviewed by me and is accurate and complete to the best of my knowledge. I understand that if all required parts of this
application are not completed and that if all required supporting information and attachments are not included,this application package
will be returned to me as incomplete.
Note: In accordance with NC General Statutes 143-215.6A and 143-215.6B, any person who knowingly makes any false statement,
representation, or certification in any application shall be guilty of a Class 2 misdemeanor which may include a fine not to exceed
$10,000 as well as civil penalties up to$25,000 pe violat' n.
Signature: 1J Date:
APPLICATION CSA 04-16 Page 6 of 5

M ,N
IIiiicaas Fear .
V.1 — Organizational Structure pg 1 of 2
CFPUA
Board of Directors
Executive Assistant/Board Clerk
Donna Pope
Executive Director
Kenneth R.Waidroup,PE
I
I
Deputy Executive Deputy Executive Chief
Director Director Chief Financial Human Customer Workforce
Deputy Authority Information Communications Executive
Resources Service
Attorney Treatment/ Linear Assets R Officer Development
Officer Director Director Director Assistant
Engineering EMS Manager
Ncoette F„ito-
John McLea^ Loh MCKoy Vaughn Hagerty l ;udy Lawton
Coro E',lison Kristl crick
CarelVandermeyden Beth EckeR Shannon Clayboss
Public Information
Officer Z
© I:::) m
tri
Cammie Bellamy t0 0
Z i•D Ill
L.
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11/20/2023

Cape Fear
Prlllc MUM
V.1 — Organizational Structure pg 1 of 2
Deputy Executive Director
Linear Assets&Environmental
Management(1)
Assistant
Operations Director
(1:
!_ 1
Distribution& Collections
Construction
Superintendent(1) Superintendent(1)
i (
ROW/Heavy
Construction Collections System Warehouse I Pump Station
Supervisor(1) Supervisor(1) Technician(1) Construction Supers sor(1)
Supervisor(1)
Sevier Construction Field Supervisor
Field Supervisor(1)
Crew(10) (1)
Pump Station
Equipment Crews Utility Specialists —,
(15),Carers Crews {12) Utility Maintenance
(7),Service Technician Technicians(7)
1)
Trade Speciallists
(2)
11/20/2023

IV.3 - Cape Fear Public Utility Authority Pump Station List
Reliability Source
PS# NAME ADDRESS Alarm Type Pump Reliability (Portable/Permanent Design Capacity
Generator) (GPM)
1 NORTH CHASE SE 2620 North Chase Pkwy SE Audible,Visual,Telemetry YES Permanent 221
2 Woodlawn 2073 W. Lake Shore Drive Audible,Visual,Telemetry YES Permanent 1350
3 HEATHERIDGE 2009 Monticello Court Audible,Visual,Telemetry YES Portable 44
4 NORTH CHASE NE 4409 North Chase Pkwy NE Audible,Visual,Telemetry YES Portable 529
5 Lincoln Forest 1600 Fordham Road Audible,Visual,Telemetry YES Permanent 525
6 Newkirk Avenue 2720 Newkirk Avenue Audible,Visual,Telemetry YES Permanent 175
7 CAMBRIDGE 2799 Hobart Drive Audible,Visual,Telemetry YES Portable 198
8 Shipyard &College 4505 Shipyard Blvd. Audible,Visual, Telemetry YES Permanent 767
9 Walnut 301 N.Water Street Audible,Visual,Telemetry YES Permanent 1413
10 Smith Street 2200 Smith Street Blvd. Audible,Visual,Telemetry •\handone''
10 One Tree Hill 2215 One Tree Hill Way Audible, Visual, Telemetry YES Permanent 15340
11 Market Street 03 Market Street Audible, Visual,Telemetry YES Portable 1000
12 Cowan 1 Cowan Street Audible, Visual, Telemetry YES Permanent 3417
13 Dawson 02 Dawson Street Audible, Visual, Telemetry YES Permanent 1800
14 Greenfield Lake 1650 S. Front Street Audible, Visual,Telemetry YES Permanent 6894
15 Madison 1958 Burnett Blvd. Audible,Visual,Telemetry YES Portable 80
16 Central Blvd. 01 Central Blvd. Audible, Visual,Telemetry YES Permanent 250
17 Maffitt Village 217 Rutledge Drive Audible, Visual, Telemetry YES permanent 293
18 GREENHOW WOODS 2312 New Village Way Audible, Visual, Telemetry YES Permanent 75
19 Wooster 1914 Wooster Street Audible, Visual, Telemetry YES Permanent 85
20 Country Club Apt. 5020 Hunt Club Road Audible,Visual, Telemetry YES Permanent 325
21 River Road 3623 River Road Audible,Visual, Telemetry YES Permanent 350
22 TANGLE OAKS 3 5306 Villa Court Audible, Visual, Telemetry YES Portable 80
23 Allendale 4017 Allendale Drive Audible,Visual, Telemetry
24 TANGLE OAKS 1 5107 Marina Club Road Audible,Visual, Telemetry YES Portable 46
25A Independence Blvd.E. 2597 Independence Blvd. Audible, Visual, Telemetry YES Permanent 1500
26 Echo Farm#1 4226 Appleton Way Audible, Visual,Telemetry YES Permanent 300
27 Echo Farm#2 3838 Appleton Way Audible,Visual,Telemetry YES Permanent 727
28 BETWEEN THE CREEKS 220 Braxlo Lane Audible, Visual,Telemetry YES Permanent 80
Form#OPPS-0002.442L Corresponding Procedure: OPPS-0002.442
Effective Date: 12/05/12 Revision Date : 12/5/23
Revision#: 2 1 of 6

IV.3 - Cape Fear Public Utility Authority Pump Station List
29 New Centre Drive 5232 New Centre Drive Audible, Visual, Telemetry YES Permanent 800
30 CANEEL COVE 6705 Pine Grove Drive Audible, Visual, Telemetry YES Portable 172
31 PIRATES COVE 400 Blackbeard Road Audible, Visual, Telemetry YES Portable 112
32 MILLBROOK 3 210 Brookview Road Audible, Visual,Telemetry YES Permanent 260
33 SHAMROCK 114 Kilarny Road Audible,Visual,Telemetry YES Portable 80
34 Hewletts Creek 905 Pine Grove Drive Audible,Visual,Telemetry YES Permanent 10400
35 Bradley Creek 6341 Oleander Drive Audible, Visual, Telemetry YES Permanent 6319
36 Independence Blvd.W. 4220 Independence Blvd. Audible, Visual,Telemetry
36 Independence Blvd.W 4050 Independence Blvd Audible, Visual, Telemetry YES Permanent 1850
37 Pine Valley 3302 Kirby Smith Drive Audible,Visual, Telemetry YES Permanent 156
38 Heidi Drive 5032 Heidi Drive Audible,Visual, Telemetry YES Permanent 92
39 Clearbrook 523 Clearbrook Drive Audible,Visual, Telemetry YES Permanent 1250
40 PINE GROVE DRIVE 138 Quail Ridge Road Audible,Visual, Telemetry YES Permanent 423
41 TOWLES ROAD 6521 Towles Road East Audible, Visual,Telemetry YES Portable 18
42 River's Edge 401 Long Meadow Drive Audible, Visual, Telemetry YES Permanent 221
43 ALFORDS 103 Darby Street Audible, Visual, Telemetry YES Permanent 263
44 Division Drive 330 Division Drive Audible, Visual, Telemetry YES Permanent 600
45 LOVE GROVE Corbett Street Audible, Visual, Telemetry YES Permanent 115
46 SHINWOOD ROAD 6419 Shinwood Drive Audible, Visual, Telemetry YES Permanent 50
47 TURTLE HALL 6319 Hawksbill Drive Audible, Visual, Telemetry YES Permanent 59
48 OAK LANDING 24 Oak Landing Road Audible, Visual, Telemetry YES Portable 20
49 BAR HARBOUR 6601 West Airlie Road Audible, Visual, Telemetry YES Portable 60
50 HIDDEN LAKE 6825 Camp Wright Road Audible,Visual,Telemetry YES Permanent 464
51 WATERFORD 127 Colchester Place Audible,Visual,Telemetry YES Permanent 178
52 ROGERSVILLE ROAD 6124 Wrightsville Avenue Audible,Visual,Telemetry YES Permanent 270
53 NASH 456 Nash Drive Audible,Visual,Telemetry YES Portable 194
54 CAVALIER DRIVE 100 Cavalier Drive Audible,Visual, Telemetry YES Portable 237
55 AIRLIE ROAD 205 Airlie Road Audible,Visual, Telemetry YES Permanent 150
56 BRADLEY CREEK POINT 417 Bradley Creek Pt. Road Audible,Visual, Telemetry YES Portable 95
57 WRIGHTSVILLE SOUND 7214 Wrightstville Avenue Audible,Visual, Telemetry YES Permanent 500
58 EASTWOOD ROAD 237 Eastwood Road Audible,Visual, Telemetry YES Permanent 390
59 ATHENS LANE 5605 Athens Lane Audible, Visual, Telemetry YES Permanent 371
60 WINDWARD 6134 Leeward Lane Audible, Visual, Telemetry YES Portable 17
Form #OPPS-0002.442L Corresponding Procedure: OPPS-0002.442
Effective Date: 12/05/12 Revision Date : 12/5/23
Revision #: 2 2 of 6

IV.3 - Cape Fear Public Utility Authority Pump Station List
61 GREENVILLE TRL.PARK 6513 Greenville Loop Road Audible, Visual, Telemetry YES Portable 117
62 AIRPORT 2322 North 23rd Street Audible, Visual, Telemetry YES Permanent 960
63 Heritage Park 242 Carl Seitter Dr. Audible, Visual, Telemetry YES Permanent 473
64 LANDFALL 1 1723 Pembroke Jones Drive Audible, Visual, Telemetry YES Portable 62
65 LANDFALL 2 1527 Pembroke Jones Drive Audible, Visual, Telemetry YES Portable 46
66 LANDFALL 3 1926 London Lane Audible, Visual, Telemetry YES Permanent 307
67 LANDFALL 4 1424 Landfall Drive Audible, Visual, Telemetry YES Permanent 162
68 LANDFALL 5 1219 Great Oaks Drive Audible, Visual, Telemetry YES Permanent 157
69 MOTTS CREEK 5800 River Road Audible, Visual, Telemetry YES Permanent 2823
70 PARSLEY WOODS 6236 North Bradley Overlook Audible, Visual, Telemetry YES Portable 44
71 WHISKEY CREEK 4223 Whitehurst Drive Audible, Visual, Telemetry YES Permanent 1250
72 MASON KNOLL 117 Cliffside Drive Audible, Visual,Telemetry YES Permanent 176
73 SOUNDVIEW 181 Sound View Drive Audible, Visual,Telemetry YES Permanent 80
74 CHANNEL HAVEN 229 N Channel Haven Drive Audible, Visual, Telemetry YES Permanent 265
75 MARSH HEN DRIVE 216 Marsh Hen Drive Audible. Visual, Telemetry YES Portable 80
76 BARNARDS CREEK 4201 River Road Audible, Visual, Telemetry YES Permanent 3900
77 WESTWOOD DRIVE 324 Lance Street Audible, Visual, Telemetry YES Permanent 2100
78 Edgewater Club 1039 Cranford Dr Audible. Visual, Telemetry YES Permanent 500
79 BAYSHORE 1 320 Bayshore Drive Audible, Visual, Telemetry YES Permanent 500
80 BAYSHORE 2 602 Bayshore Drive Audible, Visual, Telemetry YES Permanent 204
81 BAYSHORE 3 807 Bayshore Drive Audible, Visual, Telemetry YES Permanent 91
82 LANDFALL 6 800 Sun Runner Place Audible, Visual, Telemetry YES Permanent 185
83 LANDFALL 7 Twisted Oaks Drive Audible, Visual, Telemetry YES Portable 98
84 LANDFALL 8 Gull Point Road Audible, Visual, Telemetry YES Portable 125
85 HINTON AVENUE 111 Hinton Avenue Audible, Visual. Telemetry YES Permanent 90
86 FOXRUN FARMS 5020 Weybridge Lane Audible, Visual, Telemetry YES Permanent 158
87 UPPER REACH 1205 Upper Reach Road Audible, Visual, Telemetry YES Portable 220
88 WOODLAKE @ LORDS CR. 7117 Ontario Drive Audible, Visual, Telemetry YES Permanent 580
89 SMITH CREEK 1381 North Kerr Avenue Audible. Visual, Telemetry YES Permanent 10127
90 CLARENDON 3009 Northchase Parkway W Audible, Visual,Telemetry YES Portable 127
91 MARSH LANDING 6314 Guina Lane Audible, Visual, Telemetry YES Portable 80
92 MASONBORO HARBOUR 5238 Masonboro Harbour Drive Audible, Visual, Telemetry YES Portable 170
93 TIMBER CREEK 6213 Timber Creek Lane Audible, Visual, Telemetry YES Permanent 750
Form #OPPS-0002.442L Corresponding Procedure: OPPS-0002.442
Effective Date: 12/05/12 Revision Date : 12/5/23
Revision#: 2 3 of 6

IV.3 -Cape Fear Public Utility Authority Pump Station List
94 DEMAREST LANDING 6933 Runningbrook Terrace Audible, Visual, Telemetry YES Portable 79
95 COUNTRY HAVEN 7998 Market Street Audible, Visual, Telemetry YES Permanent 2098
96 PORTERS NECK 1 8706 Thornblade Circle Audible, Visual, Telemetry YES Permanent 497
97 ACORN BRANCH 2511 Acorn Branch Road Audible, Visual, Telemetry YES Permanent 200
98 COVE POINT 6999 Westcreeks Edge Audible,Visual, Telemetry YES Permanent 80
99 CEDAR ISLAND 6239 Old Military Road Audible,Visual,Telemetry YES Portable 106
100 LANDFALL 9 2011 Montrose Lane a Audible,Visual,Telemetry YES Portable 289
101 KERR AVENUE 1391 North Kerr Avenue Audible,Visual,Telemetry YES Portable 225
102 Riverside 163 Tributary Cir Audible,Visual,Telemetry YES Permanent 211
103 WINDWARD OAKS 7606 Masonboro Sound Audible, Visual,Telemetry YES Permanent 181
104 RUNNY MEADE 1 99 Old Mill Road Audible, Visual,Telemetry YES Permanent 113
105 RUNNY MEADE 2 519 Carver Court Audible, Visual, Telemetry YES Permanent 250
106 WINCHESTER 2720 Springfield Drive Audible, Visual,Telemetry YES Portable 465
107 BRIDGEPORT 2832 North Chase Pkwy W Audible, Visual,Telemetry YES Permanent 282
108 DANBURY FOREST 3348 Brucemont Drive Audible, Visual, Telemetry YES Portable 206
109 Bountiful 557 Bountiful Ln Audible, Visual, Telemetry YES Permanent 130
110 LAUREL RIDGE 1508 Grove Point Road Audible,Visual, Telemetry Abandone
111 LANSDOWNE 409 Greenwich Lane Audible, Visual, Telemetry YES Portable 80
112 PINECLIFF 333 Pinecliff Drive Audible,Visual, Telemetry YES Portable 152
113 HIDDEN VALLEY 2 402 Hidden Valley Road Audible,Visual, Telemetry YES Portable 80
114 SUNCOURT VILLAS 1425 Suncourt Villa Court Audible, Visual, Telemetry YES Portable 92
115 INTRACOASTAL WATCH 1630 Sound Watch Drive Audible,Visual,Telemetry YES Permanent 191
116 LORDS CREEK 1 911 Glenarthur Drive Audible,Visual, Telemetry YES Permanent 338
117 TIDAL MART 6912 Masonboro Sound Road Audible,Visual, Telemetry YES Permanent 489
118 VISION SOFTWARE 5604 Barbados Drive Audible,Visual, Telemetry YES Permanent 301
119 BEASLEY ROAD 1200 Beasley Road Audible,Visual,Telemetry YES Permanent 422
120 PORTERS NECK 2 827 Futch Creek Road Audible,Visual, Telemetry YES Permanent 188
121 RABBIT RUN 918 Rabbit Run Road Audible,Visual, Telemetry YES Permanent 260
122 River Lights 3418 Oyster Tabby Dr Audible,Visual, Telemetry YES Permanent 2000
123 WALNUT HILLS 118 Hampton Drive Audible,Visual,Telemetry YES Permanent 306
124 Cabbage Inlet 356 Seabreeze Blvd Audible, Visual,Telemetry YES Permanent 230
125 Trinity Landing 2062 Lossen Loop Audible, Visual,Telemetry YES Permanent 254
126 Kaylies Cove 5760 Brown Pelican Ln Audible,Visual,Telemetry YES Permanent 246
Form #OPPS-0002.442L Corresponding Procedure: OPPS-0002.442
Effective Date: 12/05/12 Revision Date : 12/5/23
Revision #: 2 4 of 6

IV.3 - Cape Fear Public Utility Authority Pump Station List
127 Channel Watch 102 Latitude Ln Audible, Visual,Telemetry YES Permanent 138
128 Tarrin Woods 1101 Canopy Way Audible, Visual, Telemetry YES Permanent 617
129 LAMBS BLUFF 7255 River Road Audible, Visual,Telemetry YES Permanent 460
130 TIDAL HOLM 190 Passage Gateway Audible, Visual, Telemetry YES Permanent 341
131 SENTRY OAKS 1326 Pepper Hill Lane Audible, Visual, Telemetry YES Portable 325
132 LODER AVENUE 265 Loder Avenue Audible,Visual, Telemetry YES Permanent 98
133 Sunset Reach 2704 Alvernia Dr. Audible, Visual, Telemetry YES Permanent 121
134 PORTERS NECK 3 8545 Bald Eagle Lane Audible, Visual, Telemetry YES Permanent 203
135 KIRKLAND 8712 Ramsbury Way Audible, Visual,Telemetry YES Permanent 735
136 TANGLE OAKS 2 5221A Marina Club Road Audible, Visual,Telemetry YES Portable 30
137 QUAIL WOODS 1202 Murrayville Road Audible, Visual, Telemetry Ahanrinnr
138 GOVERNMENT CENTER 127 South College Road Audible, Visual, Telemetry YES Permanent 242
139 AVENEL 1422 Halcyon Lane Audible, Visual, Telemetry YES Portable 45
140 BLUE POINT 650 Porters Neck Road Audible, Visual, Telemetry YES Permanent 420
141 BUCKEYE MS 1001 Middle Sound Loop Road Audible,Visual, Telemetry YES Permanent 1046
142 CAUDELL MS 213 Pages Creek Drive Audible,Visual, Telemetry YES Permanent 268
143 PAGES CREEK MS 318 Pages Creek Drive Audible,Visual, Telemetry YES Permanent 358
144 DENISE DRIVE MS 114 Denise Drive Audible, Visual, Telemetry YES Permanent 225
145 STONEYBROOK MS 2204 Middle Sound Loop Road Audible,Visual, Telemetry YES Permanent 276
146 FALCON POINTE MS 2904 Middle Sound Loop Road Audible,Visual, Telemetry YES Permanent 363
147 Preservation Point 207 Preservation Point Av Audible, Visual, Telemetry YES Permanent 254
148 BRIDGE WATER BLUFFS 205 Linville Drive Audible,Visual, Telemetry YES Permanent 650
149 NHC JAIL 4631 North College Road Audible,Visual, Telemetry ;,.L.,,,i lu,n,t,
150 CAPE FEAR CC NORTH 4500 Blue Clay Road Audible, Visual, Telemetry YES Permanent 329
151 TANBRIDGE 626 Tanbridge Road Audible, Visual, Telemetry YES Permanent 207
152 COVINGTON Palm Grove Drive Audible,Visual, Telemetry YES Permanent 240
153 TIDAL WALK 7700 Dune Walk Court Audible, Visual, Telemetry YES Permanent 307
155 RPS-1 (NHC SCHOOLS) 4620 North College Road Audible, Visual, Telemetry YES Permanent 728
156 Myrtle Landing 7002 Myrtle Grove Rd Audible,Visual, Telemetry YES Permanent 300
157 River Bluffs 328 Cornubia Dr Audible,Visual, Telemetry YES Permanent 567
158 Invista 4766 N US HWY 421 Audible,Visual, Telemetry YES Permanent 574
159 Wastec 3000 US HWY 421 Audible,Visual, Telemetry YES Permanent 77
170 Prince George 5405 Castle Hayne Rd Audible,Visual, Telemetry YES Permanent 100
Form#OPPS-0002.442L Corresponding Procedure: OPPS-0002.442
Effective Date: 12/05/12 Revision Date : 12/5/23
Revision#: 2 5 of 6

IV.3 - Cape Fear Public Utility Authority Pump Station List
172 Beaumont Oaks 350 Beaumont Oaks Dr Audible, Visual, Telemetry YES Permanent 255
173 Riverlights 2 5630 River Rd Audible, Visual, Telemetry YES Permanent 1100
174 Sidbury Farms 1 2200 Emerald Av Audible, Visual, Telemetry YES Permanent 700
164 6
Form #OPPS-0002.442L Corresponding Procedure: OPPS-0002.442
Effective Date: 12/05/12 Revision Date : 12/5/23
Revision #: 2 6 of 6

•
Attachment A for Condition V(4) - High Priority Lines
Cape Fear Public Utility Authority
ROUTE NAME DESCRIPTION MATERIAL AERIAL ACCESS FLOODPLAIN SUBMERGED %SLOPE
RW-181 BURNT MILL CREEK OUTFALL DIP X X
RW-241 E LAKESHORE DR CROSSING DIP X X
RW-261 GREENFIELD LAKE CROSSING DIP X
RW-283 HEWLETTS CREEK OUTFALL DIP X
RW-135 HUNTERS TRL OUTFALL PVC X
RW-235 CAPE FEAR COUNTRY CLUB OUTFALL DIP X X
RW-153 LOVE GROVE OUTFALL DIP X X
RW-146 MAIDES PARK OUTFALL DIP X X
RW-169 MCCUMBERS DITCH OUTFALL DIP X X
RW-210 MINERAL SPRINGS BRANCH OUTFALL VCP _ X
RW-151 NSWWTP EFFLUENT LINE DIP/HDPE X X X
RW-127 SMITH ST(SPS-010) FORCE MAIN DIP X X X
RW-240 PARMELE DR OUTFALL CIP X X X
RW-125 SMITH CREEK OUTFALL RCP X X X
RW-292 WELLINGTON AVE OUTFALL PVC X X X
RW-002 S 13TH ST OUTFALL VCP X
RW-014 RPS-1 (SPS-155) FORCE MAIN PVC X
RW-093 OGDEN INTERCEPTOR DIP X
RW-094 JAMEY CT OUTFALL PVC X X
RW-095 ROBIN DALE CT OUTFALL PVC X
RW-115 SMITH CREEK (SPS-089) FORCE MAIN PVC X
RW-133 SPRINGTIME RD OUTFALL PVC X X
RW-085 EARL DR OUTFALL PVC X X
RW-083 DELLWOOD DR OUTFALL DIP X X
RW-366 CARRIAGE HILLS OUTFALL DIP X X
RW-364 CAROLINA BEACH RD OUTFALL DIP X X
RW-154 MAIDES AVE OUTFALL DIP X X
RW-341 TIDAL MART(SPS-117) FORCE MAIN DIP X
RW-338 HALYBURTON PARK OUTFALL DIP X X
RW-160 LENNON WOODS OUTFALL PVC X X
RW-303 WATSONS BRANCH OUTFALL DIP X X
RW-295 VERRAZANO DR OUTFALL DIP X
RW-202 THREE MILE BRANCH OUTFALL PVC X
RW-213 CANDLEWICK OUTFALL DIP X X
RW-264 HOGGARD OUTFALL DIP X X
RW-220 BIRCH CREEK OUTFALL DIP X X

•
Attachment A for Condition V(4) - High Priority Lines
Cape Fear Public Utility Authority
ROUTE NAME DESCRIPTION MATERIAL AERIAL ACCESS FLOODPLAIN SUBMERGED %SLOPE
RW-252 IKNER LN OUTFALL DIP X X
RW-360 MELTON RD OUTFALL PVC X X
RW-350 BRYAN RD OUTFALL PVC X X
RW-335 RALEIGH RD OUTFALL VCP X X
RW-274 DELANEY AVE OUTFALL _ VCP X X
RW-275 PHYSICIANS DR OUTFALL PVC X X
RW-148 COWAN ST OUTFALL PVC X X
RW-104 GREEN HOWE LANDING OUTFALL DIP X
RW-507 TARIN RD OUTFALL DIP X
RW-508 LAVER DR OUTFALL DIP X _
RW-511 SUMMER REST RD OUTFALL DIP X
RW-008 CAPE FEAR COMMUNITY COLLEGE OUTFALL PVC X
HP-CLEAN-01 500-600 MIDDLE SOUND LOOP RD PVC X
HP-CLEAN-02 3400-3500 MIDDLE SOUND LOOP RD PVC X
HP-CLEAN-03 PURPLE MARTIN CT PVC X
HP-CLEAN-04 LONDONDERRY DR PVC X
HP-CLEAN-05 EASTWIND RD/SURREY DOWNS CT PVC/DIP X
HP-CLEAN-06 WELLINGTON DR/YORK CT PVC X
HP-CLEAN-07 ALOFT WAY/EVENTIDE BLVD/STONEYBROOK PS PVC X
HP-CLEAN-08 TREASURE ISLAND WAY PVC X
HP-CLEAN-09 MASON LANDING RD PVC X
HP-CLEAN-10 FIELD VIEW RD/OLD FIELD RD PVC X
HP-CLEAN-11 ELLIOTT DR PVC X
HP-CLEAN-12 NORTHBROOK DR PVC X
HP-CLEAN-13 GORDON RD/BROOKFIELD DR PVC X
HP-CLEAN-14 ACER CT PVC X
HP-CLEAN-15 CASTLE HAYNE RD/DOLLAR GENERAL PVC X
HP-CLEAN-16 KINGS GRANT RD PVC X
HP-CLEAN-17 MARLOWE DR PVC X
HP-CLEAN-18 PLYMOUTH DR/ALBEMARLE RD/HADLEY CT PVC X
HP-CLEAN-19 N CRESTWOOD DR PVC X
HP-CLEAN-20 LORD TENNYSON RD/DICKENS DR/MARLOWE DR PVC X
HP-CLEAN-21 ASHFORD AVE PVC X
HP-CLEAN-22 MILFORD RD PVC X
HP-CLEAN-23 BERKLEY DR/STURBRIDGE DR/PLYMOUTH DR PVC X
HP-CLEAN-24 N CRESTWOOD DR/BERKLEY DR PVC X

Attachment A for Condition V(4) - High Priority Lines
Cape Fear Public Utility Authority
ROUTE NAME DESCRIPTION MATERIAL AERIAL ACCESS FLOODPLAIN SUBMERGED %SLOPE
HP-CLEAN-25 MORNING GLORY CT/ALBEMARLE RD PVC X
HP-CLEAN-26 N CRESTWOOD DR/ALBEMARLE RD PVC X
HP-CLEAN-27 MICHAELAS BAY LN/WINDS RIDGE DR/GOLDEN RC PVC X
HP-CLEAN-28 FAULKENBERRY RD/KINSELLA CT/LAUREL RIDGE P'_ PVC X
HP-CLEAN-29 PILOTS RIDGE RD/KIRKWOOD DR/ LENOIR DR PVC X
HP-CLEAN-30 GARDENIA LN/58TH ST PVC X
HP-CLEAN-31 CAPE FEAR BLVD/CAROLINA BEACH RD VCP X
HP-CLEAN-32 N FRONT ST/N 4TH ST PARK DIP X
HP-CLEAN-33 SEQUOIA CT PVC X
HP-CLEAN-34 WINDY HILLS DR PVC X
HP-CLEAN-35 SOUND WATCH DR/HICKORY KNOLL RD PVC X
HP-CLEAN-36 TORCH WOOD BLVD PVC X
HP-CLEAN-37 WINDCHASE LN/OYSTER BAY LN PVC X
HP-CLEAN-38 HERITAGE PARK PVC X
HP-CLEAN-39 HOLLY TREE RD/S COLLEGE RD PVC X
HP-CLEAN-40 CASWELL ST/WRIGHTSVILLE AVE VCP/UNK X
HP-CLEAN-41 ALLEY BETWEEN 1605- 1609 GRACE ST TCP X
HP-CLEAN-42 1200 BLK WALNUT ST VCP X
HP-CLEAN-43 MARQUIS HILLS PVC X
HP-CLEAN-44 ENTERPRISE DR PVC X
HP-CLEAN-45 LOVE GROVE VCP X
HP-CLEAN-46 1500 S FRONT ST VCP X

Standard Operating Procedure—OPUS—0002.447 Corresponding Requirements:
Name:Emergency Operations Plan ISO Standard:4.4.7
Prepared By: Elizabeth,Environmental Program Revision#:6
ME Cape Fear Manager Revision Date:12/12/2023
Public Utility Authority Approved By: Robert Daughtry,Utilities Collections Effective Date:04/11/2011
se'.k' System Manages. _
Signa(�ure:
Page 1 of 91
Emergency Operations Plan RECEIVED
for the
Cape Fear Public Utility Authority DEC 2 9 2023
Collection Systems NCDEQ�pwRINFDES
CORRESPONDING ISO REQUIREMENTS
EMS MANUAL: 6-7
ISO STANDARD: 4.4.7
Approved By: Robert Daughtry, Utilities Collection System Manager
Signature: Date:
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Revision#:6
Revision Date: 12/12/2023
Name—Number: Emergency Operations Plan -OPUS— Effective Date:04/11/2011
0002.447
Page 2 of 9
1.0 Purpose
1.0The purpose of this procedure is to provide guidance on how to plan for and respond to
emergency situations within the CFPUA sewer collection system.
1.1 Emergencies that are typical of response within the Authority can consist of sanitary sewer
overflows (SSO's), pump station alarms of power failure or high wet wells and/or blockages
within sewer mains or sewer service laterals.
1.2 Emergencies outside of normal emergency procedures could include flooding, hurricanes and
fire.
1.3 Response and recovery can be time consuming during such events, and they can involve loss
of electrical power supply, damage of structures and equipment, disruptions of service, and
injuries to utility personnel.
1.4 The Department's primary goal in all emergency situations is to respond as rapidly as possible
so that any overflow can either be prevented or stopped as soon as possible.
1.5 Utility Services Staff responds to problems within the collection lines and pump stations as
quickly as possible to prevent and/or minimize problems.
1.6 Areas that have been identified as problem areas are cleaned and inspected more often than
other areas of the system; however, when there is a blockage within the system it requires a
quick manual response. There are no options to divert flow around problem areas; operability
must be manually restored as quickly as possible.
1.7 All of the above mentioned are some of the efforts CFPUA has taken in order to prevent and
minimize the potential for overflows and a negative impact on the surrounding environment
and local stream quality.
1.8 Deviating from these instructions could result in sanitary sewer overflows, which may
contaminate the environment. Strict adherence to this these instructions will prevent
system overflows, maintain infrastructure life and proper operation, and prevent
contamination of soil and groundwater.
2.0 Associated Equipment
2.0 A list of available equipment is maintained in the CMMS System — Maximo
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- —7 Revision#:6
Revision Date: 12/12/2023
Name—Number: Emergency Operations Plan-OPUS—
0002.447 Effective Date:04/11/2011
Page 3 of 9
3.0 Associated Reference Material
3.0 ISO 14001 Standard: ANSI/ISO 14001-2004
3.1 CFPUA-0001.446 Sanitary Sewer Overflows Procedure.
3.2 OPUS — 0001.442 — Emergency Repair Procedure+
3.3 OPPS —0001.447 — On Call and Emergency Response
3.4 OPCS —0013.442 - Emergency Sewer Stops (Service Laterals)
3.5 OPCS —0014.442 — Emergency Sewer Stops (Main Blockages)
3.6 OPUS —0002.447A— Collection System Emergency Response Contact List
3.7 OPUS —0002.447E —Collection System Command Structure and Table of Organization
3.8 Collections System Permit Number WQCS00012
3.9 Emergency Action Plan for 633 Groundwater Way— SFTY—0003C
4.0 Procedure
4.0 In an emergency which requires a number of emergency services (e.g. fire, rescue, law
will becoordinated byan
enforcement, etc.) to respond, all units, regardless of service,
Incident Commander.
4.1 If no fire or threat of fire exists, the Incident Commander will be the Utilities Collection System
Manager, or his/her designee
4.2 The Collections Systems and Pump Stations group will maintain a current roster with ranking
of personnel indicating the primary and secondary (if applicable) telephone number of each
person.
4.3 It will be at the discretion of the Utilities Collection System Manager, or his/her designee, to
assign the function of recalling the required personnel.
4.4 When an emergency recall of off duty personnel has been declared, any personnel contacted
and informed of the emergency shall report, unless otherwise directed.
4.5 Once the initial recall is made, the person assigned to the function of recalling personnel will
continue to call the remaining personnel on the recall roster and notify them to be on standby
alert should they be needed.
4.6 Assignment of Responsibilities
4.6.1 Collection System and Pump Stations personnel are responsible for the preparation of
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Revision Date: 12/12/2023
Name—Number: Emergency Operations Plan-OPUS— Effective Date:04/11/2011
0002.447
Page 4 of 9
inventories of equipment and personnel resources.
4.6.2 Upon notification of an emergency situation, the Utilities Collection System Manager,
or his/her designee should initiate the following preparatory actions:
4.6.2.1 Contact the Chief Operations Officer, the Utility Services Superintendent, mobilize
crews, material, and equipment to facilitate repair with safety of staff and public
being the first priority. Equipment includes:
4.6.2.1.1 Assuring bypass pumps and equipment are on standby
4.6.2.1.2 Contacting the fuel company to be on standby.
4.6.2.1.3 Equipment rental companies need to be on standby or will call with a
specific list of equipment needed.
4.6.2.2 If additional staff is needed to respond to this emergency, the ORC, or designee
ORC, has full authority to call in additional staff resources. Additional resources
may also include the rental of equipment that may be necessary to properly
respond to this emergency repair in a timely manner.
4.6.2.3 Notify other staff(ED, CCO, Managers, and Superintendent) and agencies (DOT,
City of Wilmington, New Hanover County, Police and Fire) as required including
DWR as required within 24 hours if an SSO is discovered. CCO will issue all
required notices to the public and press.
4.6.2.4 Ensure that all vehicles have full fuel tanks.
4.6.2.5 Right of Way and Heavy Equipment personnel will stage equipment at various
elevated areas.
4.6.2.6 All radio equipment that may be used during an emergency event will be given out
by the IT Division. This includes base stations, mobile units on apparatus, 12 volts
chargers and portables.
4.6.2.7 Double-check all equipment that may be needed during the emergency.
(Flashlights, shovels, etc.).
4.6.3Upon notification of an approaching hurricane or flooding, the Utilities Collection
System Manager, or his/her designee, along with the actions stated in section 4.7.2,
should initiate the following preparatory actions:
4.6.3.1 Arrange for food, water, and accommodations for the crews.
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Revision Date: 12/12/2023
Name—Number: Emergency Operations Plan-OPUS— Effective Date:04/1112011
0002.447
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4.6.3.2 Notify and set up clear lines of communication with local authorities, such as
police and fire in case of an injury or other emergency.
4.6.3.3 Use site maps or other available information to assess location of all facilities for
location in flood plain
4.6.3.4 Prioritize pre-flooding activities on basis of flooding potential (in part, based on
location)
4.6.3.5 Remove or move chemicals to a safe area. If chemicals are removed from an
underground or above ground tank, fill the tank with water to prevent floating.
4.6.3.6 Have the Pump Station Supervisor or designee to assign crews to each pump
station to secure the site for loose objects that can be uprooted during the storm
4.6.3.7 Secure all other vehicles in preparation of pending storm.
4.6.3.8 Have Line Maintenance staff fill the water tanks on the vactor trucks.
4.6.3.9 Twenty-four (24) hours prior to potential landfall, have all pump stations that are
equipped with permanent generators, switched to generator power.
4.6.3.10Have all portable generators fueled and delivered to sites that have been
predetermined based on flow rates and institutional knowledge.
4.6.3.11 If flooding has already occurred:
4.6.3.11.1 Conduct site assessment from nearest safe location
4.6.3.11.2 Based on peak flood stage, predict and build inventory of
equipment likely to be most affected
4.6.4 Fire Emergency and Evacuation
4.6.4.1 In the event of a fire alarm in the Utility Services building, all personnel will exit
the facility following posted evacuation routes.
4.6.4.2 Personnel will congregate in front of the building at the corner in front of the
mailbox on Groundwater Way to account for all on site personnel.
4.6.4.3 The Administrative Assistant will gather the visitor log book to account for visitors
to the facility.
4.6.4.4 All visitors must remain accompanied with their host during their visit to the site. It
is the responsibility of the host to assure the visitor evacuates during a fire
emergency.
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Revision#:6
Revision Date: 12/12/2023
Name-Number: Emergency Operations Plan-OPUS- Effective Date:04/11/2011
0002.447
Page 6 of 9
4.6.4.5 Alarm will notify the Fire Department to respond to the site.
4.7 If emergency requires activation of the Incident Command System, ensure that a Command
Post is established and the Incident Command System is initiated.
4.8 Remain in contact with CFPUA EOC. Advise/brief management staff/agencies as needed
4.9 Alert all emergency support services to the danger associated with technological hazards and
fire during emergency operations.
4.10 Ensure that appropriate agencies are notified of a hazardous material release, i.e.
Environmental Protection Agency (EPA), North Carolina Division of Environmental
Management, National Response Center, etc.
4.11 When responding to a chemical release, determine if the release is deliberate. (In the
event of an intentional release of an extremely hazardous substance it is important that the
National Response Center is contacted: 1-800-424-8802. Contact Emergency Management
Coordinator to assist with this notification.
4.12 Provide for protective equipment, instruments, antidotes, and clothing to perform assigned
tasks in a hazardous chemical or radiological environment.
4.13 File all necessary reports.
4.14 Assist in warning and notifying the affected population of an existing or impending emergency.
4.15 Ensure that a current log showing all-important calls, events and dispositions is being
maintained.
5.0 Recovery
5.0 Report any damage to Collection Systems and Pump Stations facilities, properties or
equipment.
5.1 If needed, provide support personnel to assist in damage assessment operation.
5.2 Look for fire hazards. There may be broken or leaking gas lines, flooded electrical circuits, or
submerged furnaces or electrical appliances. Flammable or explosive materials may travel
from upstream. Fire is the most frequent hazard following floods.
5.3 Conduct inspections during recovery. Ensure that the chain of evidence is preserved and
investigate suspicious incidents.
5.4 Make arrangements with the local power utility to repair and restore power to the building and
pump stations as a primary customer. Commercial power should not be turned on to buildings
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Revision#:6
Revision Date: 12/12/2023
Name—Number: Emergency Operations Plan-OPUS—
0002.447 Effective Date:04/11/2011
Page 7 of 9
or process units until the floodwater has been removed and the area is safe to occupy.
5.5 Check all remote control systems, including telemetering, telephone, and SCADA, etc.
5.6 Inspect and clean debris from all pump stations air intakes and vents.
5.7 Inspect all chemical storage and feed equipment to make sure that the equipment is
undamaged and is properly calibrated.
5.8 Chemical and fuel tanks that were filled with water should be pumped out and restocked with
fresh materials. Caution: Water from fuel tanks may still contain hydrocarbon residues and may
require special handling and disposal. Test strips or gels may be used to determine the presence
of water in tanks or cans.
5.10 Check and refuel emergency generators in the event of future power outages. If generators
and diesel engines have been flooded, they will need to be overhauled or engines
rebuilt. Getting emergency power capability resorted, should be a high priority. Renting
portable generators or pumps should also be considered.
5.11 Notify State and Federal Agencies when facilities are back in operation.
5.12 Contact State and local authorities to determine if there are any restrictions on disposal of
materials and debris removed from the site or if a temporary discharge permit (NPDES or
other) is needed for the water pumped from tanks and other flooded structures.
6.0 DIRECTION AND CONTROL (WHO'S IN CHARGE
6.0 The Utilities Collection System Manager or his /her designee on-site will be in charge of all
operation until relieved by a higher ranking departmental staff member or designee.
7.0ADMINISTRATION AND LOGISTICS
7.1 A listing of the personnel for the Collections Systems and Pump Stations Operations group can
be found on the Emergency Response Contact List— OPUS-0002.447A
7.2 Reports and records of the Collections Systems and Pump Stations Operations activities during
an emergency/disaster will be collected and maintained by the group.
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Revision Date: 12/12/2023
Name—Number: Emergency Operations Plan-OPUS— Effective Date:04/11/2011
0002.447
Page 8 of 9
8.0 PLAN DEVELOPMENT AND MAINTENANCE
8.1 The Collections Systems and Pump Stations Operations group will develop and maintain
procedures that reflect operational capabilities.
8.2 Critique actions taken during the emergency by completing a Corrective and Preventative
Action Form — EMS —0005.453A.
8.3 All plans will be reviewed at least annually and refresher training conducted annually.
8.4 A drill will be performed where applicable to assess training and readiness.
9.0 Deviations from this procedure must be documented by completing a Corrective /
Preventative Action Form EMS-0005.453A
10.0 Revision History:
Revision
C/PAR # Reason for Revision Description of Revision
Date #
10/25/11 1 Modification of Relocated employees
organizational charts within organizational
charts in pages 10 -14.
06/08/12 2 Modify contact Modified contact
information information as needed.
12/03/12 3 Annual Review 3.7 - Added Contact List
to Associated Reference
List
Turned the Appendix into
a form for ease of
modifying the contact
information.
12/23/13 4 Annual Review No changes made.
3/3/15 5 486 Annual Review Updated position titles
and department/division
names as needed
throughout. Update SSO
Procedure number and
references to equipment
list being maintained in
Maximo.
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Revision#:6
Revision Date: 12/12/2023
Name—Number: Emergency Operations Plan-OPUS— Effective Date:04/11/2011
0002.447
Page 9 of 9
12/12/23 6 Update contact Updated OPUS—
information 0002.447A Reference
Material for emergency
contact personnel as
needed.
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Standard Operating Procedure—CFPUA-0001 Corresponding Requirements:
Name:Sanitary Sewer Overflow/Spill Response ISO Standard:8.2
Prepared By: Elizabeth Severt, Environmental Program Revision#: 10
WIMP Cape Fear Manager Revision Date: 12/11/2023
Public Utility Authority Approved By: Beth Eckert, Environmental Management Effective Date: 07/01/2008
Stewardship.Sustainability.Service. Director
Signature: Page 1 of 14
Sanitary Sewer Overflow / Spill Response
Standard Operating Procedure
1.0 Purpose
1.1 The purpose of this document is to protect the residents and environment of New Hanover
County, the City of Wilmington, and North Carolina by establishing written procedures for
responding to and reporting sanitary sewer overflows/spills.
1.2 This procedure applies to all Cape Fear Public Utility Authority employees who in the course of
their work may deal with such overflows/spills.
1.3 This procedure will be reviewed at least annually, or whenever revisions are necessary based
on guidance from County, State, or Federal authorities.
1.4 A sanitary sewer overflow/spill is defined as an unpermitted discharge of untreated or partially
treated sewage from the sewer system, whether the overflow is reportable to NCDWR or non-
reportable. These discharges may occur as a result of broken pipes, clogged pipes, equipment
failure, or system overload. For the purposes of this document, a sanitary sewer overflow is
noted as an SSO.
1.5 Deviation from this procedure could lead to improper response to remediating an SSO.
2.0 Associated Equipment
2.1 A list of available equipment can be accessed in the CMMS Maximo System.
3.0 Associated Reference Material
3.1 ISO 14001 Standard: ANSI/ISO 14001-2004 Environmental management systems —
Specifications with guidance for use.
3.2 Collections System Permit Number WQCS00012
3.3 PUR001 — Contractor and Emergency Vendor List
3.4 N.C. General Statute 143-215.1C(b) — SSO Reporting to the Public
3.5 CFPUA-0013 Public Information Policy and Procedure
3.6 https://deq.nc.gov/about/divisions/water-resources/water-resources-permits/wastewater-
branch/collection-systems/sewer-system-overflow-documents
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Revision#: 10
Name—Number: Sanitary Sewer Overflow/Spill Response Revision Date: 12/11/2023
CFPUA-0001 Effective Date:07/01/2008
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3.6.1 NCDWR Press Release form and content
3.6.2 NCDWR SSO Reporting Form (CS-SSO)- 5 Day Report "Long Form" to be
completed if on-line BIMS system is unavailable
3.6.3 NCDWR SSO Reporting form guidance
3.7City of Wilmington Policy for Reporting and Documentation of Sanitary Sewer Overflows and
System Leaks
3.8 SSO Contact List — CFPUA-0001A
3.9 Outlook Email Contact List
3.9.1 SSOlnsideCity
3.9.2 SSOOutsideCity
4.0 Procedure
4.1 All SSOs will be reported to the Collection System ORC or designee.
4.2 The ORC, designated Back-up ORC, or designee will report to the site within 30 minutes of
notification of the SSO.
4.3 Once on-site the Staff will assess the situation and determine an appropriate response.
4.3.1 Anappropriate res include, but will not be limited to:
response may
4.3.1 .1 Halting the SSO
4.3.1.2 Containing the SSO
4.3.1.3 Cleaning up the SSO
4.3.1.4 Restricting public access to the SSO site
4.3.1.5 Identifying the cause of the SSO
4.3.1.6 Notifying appropriate internal staff
4.3.1 .7 Determining if the SSO is reportable to NC DWR or COW
4.3.1 .8 Notifying appropriate external persons and/or organizations
4.4 Halting the SSO
4.4.1 The SSO shall be stopped as quickly as possible by using strategies including,
but not limited to
4.4.1.1 Pumping
4.4.1 .2 Vacuuming
4.4.1.3 Bypassing the manhole
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4.4.1.4 Using available storage in the collection system
4.4.2 The ORC, or Back-up ORC, shall identify what actions, equipment, personnel,
and material are necessary to stop the SSO and will mobilize these resources
immediately.
4.4.3 A list of available equipment can be accessed in the CMMS Maximo System.
4.4.4 Staff is available on-call for response to water and sewer problems. Lists are
prepared on a regular basis showing personnel assigned to perform on-call
duties as necessary. If additional staff are needed to respond to this SSO, the
ORC or Back-up ORC is authorized to call in additional staff resources.
Additional resources may include the rental of equipment necessary to
respond to this SSO in a timely manner. Emergency Purchase Authorization
Form (FIN — 1200.442D) provided by Purchasing can be used to find an
appropriate contractor or vendor in an emergency.
4.4.5 If additional equipment is necessary, the ORC or Back-up ORC shall notify the
Superintendent or their designee as soon as possible.
4.4.6 If the SSO is at a pump station, follow the specific procedure outlined in the
operations procedure for pump stations. Support may consist of providing a
bypass pump and or using a combination vacuum/jet trucks and tanker trucks
to haul the sewage from the station. If possible, the pump station wet well and
sub-basin storage shall be used to limit the SSO.
4.5 Containing the SSO
4.5.1 Every effort will be made by staff to minimize and mitigate the effects of the
SSO on the surrounding environment.
4.5.2 While staff is halting the SSO, staff will determine if some type of containment
can be used to minimize the amounts of the SSO and help mitigate its effects.
4.5.3 Containment shall be set up using these guidelines and the best professional
judgment of ORC or Back-up ORC on-site:
4.5.3.1 On asphalt, concrete, or other impervious surfaces— Set up containment
near the storm drainage system
4.5.3.2 In Creek, Stream, Pond, Lake, or Storm Drainage System — Check the
area and sewer lines to determine the proper placement of a dam or other
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containment area. Determine if a dam and/or a containment area may be
constructed without causing additional or more serious environmental
damage. The containment area dam
e a must be constructed to provide
9
access to jet/vacuum trucks or a pump and must built using appropriate
material and in a manner so that it can effectively contain the volume of
water without failure. Multiple pumps shall be used to provide necessary
pumping. This will help ensure that the SSO will not reoccur during
response operations. One pump will be in use with the additional pump(s)
for back-up. Have a backhoe or other construction equipment on-site with
extra material at all times so the containment area can be rebuilt if there
appears to be signs of failure such as a breach. Workers shall be present
at the pump site at all times during pumping operations. If possible, pump
effluent from the containment area into appropriate sanitary sewer
manhole.
4.5.3.3 On Outfall— Construct containment, if necessary, to prevent the SSO
from reaching any nearby storm drainage or surface waters.
4.6 Cleaning up the SSO
4.6.1 The SSO shall be cleaned up using NCDWR guidelines, these guidelines, and
the best professional judgment of ORC or Back-up ORC on-site:
4.6.1 .1 On asphalt or concrete — Spread lime on spillage and sand (or equivalent
material) if deemed necessary. Let this stand for 1 hour and sweep up. If
moisture or grease is still present, repeat procedure.
4.6.1.2 In Creek, Stream, Pond, Lake, or Storm Drainage System — If liming the
bank is desirable and environmentally acceptable, clean up and lime the
bank where the wastewater ran down or ponded above the surface water
body. Determine if flushing the creek with water to remove contaminants is
environmentally acceptable. If flushing is desirable, and only as directed
by the ORC, or and only as directed by the ORC, or back-up ORC, in
consultation with the NC DWR and other regulators, flush stream with a
sufficient volume of non-chlorinated water to wash the spill contents from
the area.
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4.6.1.3 On Outfall— If liming the area is desirable and environmentally
acceptable, clean up spill areas and apply lime as needed.
4.7 Restricting Public Access to SSO Site
4.7.1 Public access to any SSO site shall be restricted at all times for the safety of
the public and workers. This shall be the responsibility of the ORC or Back-up
ORC on-site, except during a major SSO and/or when news media are on-site.
In those cases, the Public Information Officer (PIO), Assistant PIO, or
designee shall be responsible for restricting public and media access. Refer to
CFPUA-0013 Public Information Policy and Procedure for specific procedures.
4.7.2 Site access is restricted to assist in mitigation of any negative impact on the
public safety and health of the surrounding community. Keep in mind that
water bodies may be accessible from multiple directions of an incident and
access shall be fully restricted from all sides of the water body in the event of
an SSO, as necessary.
4.8 Determining the Cause of the SSO
4.8.1 The ORC and / or Back-up ORC shall determine the root cause of the SSO.
4.8.2 Within the Collection system, causes may include fats, oils, and grease; roots;
excessive paper; hydraulic overload; and/or broken lines.
4.8.2.1 ORCs shall use all means necessary to identify the cause of an overflow,
including videoing, manhole investigations, and/or grease trap sampling.
4.8.3 At pump stations causes may include pump failures and/or hydraulic overload.
4.8.4 No matter where the SSO occurred or the root cause, every reasonable effort
will be made by staff to eliminate the root cause and to prevent repeat
overflows due to the same or similar reasons.
4.9 Notifying Appropriate Internal Staff
4.9.1 Once notified of the spill, the ORC or backup ORC will email all involved
parties within CFPUA with all of the details of the spill and direction if
laboratory sampling, Community Compliance investigation, and/or any
additional notifications are needed.
4.9.2 If the cause is determined to be fats, oils, and grease or any issue that will
require an investigation by the Community Compliance Staff, the
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Environmental Management Department (EMD) Director or designee shall be
notified immediately by email and by phone.
4.9.2.1 The EMD Director will notify the Community Compliance Supervisor.
4.9.2.2 Early notification increases the chances of identifying the source of the
SSO.
4.9.2.3 Additionally, the investigation and timeliness are important in building a
case for enforcement against a discharger.
4.9.2.4 The ORC or backup ORC will have an employee from the Utility Services
responding crew meet Compliance Staff at the SSO site to ensure they
are aware of the SSO location and provided with any information that will
assist in their investigation.
4.9.2.5 The contact information for the Compliance Officer on-call will be
provided via email to the following staff the day before any holiday:
Collection System ORC, Collection System Backup ORC, Utility Services
Superintendent, Pump Station Supervisor, EMD Director, Environmental
Program Manager, and Laboratory Supervisor.
4.9.3 If the SSO reached surface waters of the State of North Carolina, including
storm drainage conveyances, the ORC or backup ORC will determine the
need for water quality sampling and relay that information to the EMD Director
or designee.
4.9.3.1 The EMD Director or designee will immediately notify the Laboratory
Manager or designee of the need for sampling.
4.9.3.2 The EMD staff will work with Operations staff, with guidance as needed
from the COW and NCDEQ, to determine sites of water quality sampling
at the following locations:
4.9.3.2.1 The entry point of the spill into the waterway
4.9.3.2.2 Upstream of the entry point
4.9.3.2.3 Downstream of the entry point
4.9.3.3 The ORC or backup ORC will have an employee from the responding
crew meet laboratory staff at the SSO site to ensure they are aware of
the SSO location and where it entered the surface waters.
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4.9.3.4 For safety reasons, no single person shall try to obtain samples at SSO
locations by themselves. The cooperation of all Authority employees
is required to ensure no one is placed in a position where he or she
may be tempted to obtain samples alone.
4.9.4 The Deputy Executive Director (DED), Assistant Operations Director (AOD),
the receiving WWTP, the Environmental Management Director, Environmental
Program Manager, and PIO shall be notified of all reportable SSOs. SSOs
requiring a news release or public notice will require the notification of the
Executive Director in addition to the above staff. Refer to CFPUA-0013Public
Information Policy and Procedure regarding news releases. Use CFPUA
Contact List (CFPUA-0001A) for appropriate contact information.
4.9.5 Additional internal staff may be notified on a case-by-case basis.
4.10 Determining if SSO is Reportable to NC DWR (See Appendix A)
4.10.1 Reportable SSO
4.10.1.1 Any SSO over 1,000 gallons onto the ground, or
4.10.1 .2 Any SSO regardless of volume that reaches the surface waters of the
State of North Carolina which includes through ditches, storm drains,
wetlands, etc...
4.10.2 Non-reportable SSO
4.10.2.1 An SSO of less than 1,000 gallons onto the ground.
4.11 Notifying Appropriate External Persons and / or Organizations
4.11.1 If the SSO is determined to be reportable to NC DWR, the ORC, Back-up
ORC, or designee are required to notify the Wilmington Regional Office,
Morella King or Tom Tharrington (see CFPUA-0001A for contact information)
within 24 hours of first knowledge. Whenever possible, NCDWR will be notified
at the time the SSO is determined to be reportable and then updated when
appropriate throughout the SSO response. (Please note that a voice mail
message does not constitute notification. If you get voice mail, ask the
receptionist to direct you to another surface water staff member). If NCDWR
regional staff are unavailable for notification due to weekends, holidays, or
other reasons, notification shall be made within 24 hours of the first knowledge
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of the incident to the NC DEQ 24-hour response phone number (see CFPUA-
0001A for numbers) .
4.11.1 .1 Within 5 days the ORC or Back-up ORC shall complete the State SSO
reporting form and submit it to the Wilmington Regional office or
electronically via the Basinwide Information Management System
(BIMS).
4.11.1.2 This report shall include detailed information regarding CFPUA's
response, including maps, diagrams, water-quality monitoring results,
and any other applicable information with the extents of the SSO, the
lines, and the extents of the investigation by all staff members of the
Authority.
4.11.1.3 Every effort shall be made to ensure that this is a complete and
thorough investigation. All SSOs may result in civil penalties based on
the circumstances of the incident and the response by the utility.
4.11.1.4 If the Authority plans to use a force majeure defense for NCDEQ not
issuing a Civil Penalty this should be included in 5 Day Report.
4.11.2 If the SSO is determined to affect a body of water used for recreation and/or
drinking, notify the affected county and local officials as soon as the problem is
discovered.
4.11.3 If the SSO requires mitigation work near a waterway of the State, contact
CAMA, U.S. Army Corps of Engineers, the Shellfish Sanitation Section of
DWR, and NCDEQ to inform them of work to be conducted.
4.11.4 If the SSO is within the limits of the City of Wilmington, an email must be sent
to the City of Wilmington's Stormwater Division as listed in the CFPUA Contact
List (CFPUA-0001A) to inform them of the spill size and location.
4.11.4.1 A copy of the NCDEQ BIMS report shall be sent to the City of
Wilmington's Stormwater Division within 5 days of the incident.
4.11.5 The PIO, or designee, will be responsible for issuing all news releases. Refer
to CFPUA-0013 Public Information Policy and Procedure for more information
an example of a press release is provided as guidance, see Appendix B. The
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press release will be issued according to the protocol established by the PIO
for press releases.
4.11.5.1 All press releases shall be approved by the ORC or Back-up ORC
and/or the Superintendent of Utility Services and issued within 24 hours
of first
knowledge.
4.11.6 For additional persons and/or organization see SSO Contact List (CFPUA-
0001A).
4.12 When using email to provide information about spill, use the appropriate outlook contact list.
4.12.1 SSOlnsideCity for spills within the City of Wilmington limits.
4.12.2 SSOOutsideCity for spills outside of the City of Wilmington limits.
4.13 See Appendix A for an easy-to-follow chart of the required SSO Response Steps for various
volumes.
5.0 Deviations from this procedure must be documented by completing a Corrective / Preventative
Action Form in Maximo
6.0 Revision History:
Revision
C/PAR # Reason for Revision Description of Revision
Date #
7/1/2008 0 Formed Authority
Initial Issuance
Added additional contact information and provided
7/3/08 1 Contact info and Stand-by information to contact community compliance and
laboratory stand-by staff.
Updated contact information to reflect changes
within the Authority and State government,changed
Contact Info, Stand-by,Appendix individual receiving all documentation for CFPUA,
9/15/09 2 D, and Document control, On-call document control statement added, modified on-call
information, contact of agencies. information to reflect Compliance only being on call
on holidays, instructions to contact agencies based
on work near State waterway.
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Updated contact information throughout procedure.
Removed Appendix B—Contractor and Emergency
01/25/12 3 Update of Personnel Vendor List,this list is now showed as an associated
reference material.
Appendix C-E are now Appendix B-D.
Added sections 4.12.4.1 and 4.12.4.1.1 to outline the
Information missing on reporting to
3/6/12 4 201 reporting requirements for the City of Wilmington
COW Stormwater
Stormwater Division.
Updated document control footer, Updated contact
information throughout procedure.Added general
Updated Reference materials,SSO statute and BIMS reporting forms in Section 3.0.
7/25/13 5 cleaning,containing and halting Updated the halting SSO, Containing SSO and
sections, updated contacts cleaning SSO sections to reflect current CFPUA
practices. Updated section 4.11 to reflect current
practices. Updated equipment and contact lists.
Update press release time frame from 48 to 24 hours
throughout SOP based on GS 143-215.1C(b)
modification.Added section 4.11.1.4. Corrected
9/30/2014 6 430 Regulatory Update
references for Appendices throughout SOP. Update
contact list in Appendix A. Removed Appendix D,
inventory in Maximo listed in section 2.0.
Updated information regarding equipment list being
3/6/2015 7 486 Annual Review available in CMMS System Maximo, updated EPM
contact information.
Updated Appendix A with appropriate contacts
5/25/16 8 Update Contact Info Added reference to outlook email listings
Changed NC DENR to NC DEQ and DWQ to DWR
Converted Appendix A—Contact List to A form for
easier update of contact information and to include
9/17/2020 9 2574 Contact Info
email distribution contacts. Minor changes
throughout SOP.
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Change Appendix B-Notification and Response
Matrix for ORC Use to Appendix A and Appendix C—
Example Press Release to Appendix B throughout
Updated CFPUA—0001A Reference Material for
12/11/2023 10 Update Contact Information CFPUA Staff, Outside City Limits,and Inside City
Limits Contact Information
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APPENDIX A— Notification and Response Matrix for ORC Use
<l000
Amount of gallons did >_1000 gallons did not 1 to 999 gallons reached 1000 to 14,999 gallons
15,000 and up reached creek
Spill not reach reach creek creek reached creek
creek
Notify Executive Director, Notify Executive Director, DED,
Not a Notify DWR within 24 Notify DWR within 24 DED,AOD,PIO,and Utility AOD,PIO,and Utility Services
Step 1 reportable spill hours of first hours of first knowledge of Services Superintendent that Superintendent that there has
to DWR knowledge of incident incident there has been a spill that been a spill that requires a
requires a press release press release.
Submit spill report to
DWR within 5 days of
first knowledge of
Notify Lab staff to obtain Notify Lab staff to obtain Notify Lab staff to obtain
Complete spill incident to the attention
p p samples,if required samples,if required samples
Step 2 report of
A Surface Water
Protection Staff
member or via BIMS
If source
needs to be
If source needs to be If source needs to be Notify DWR within 24 hours Notify DWR within 24 hours of
investigated
investigated contact investigated contact of first knowledge of incident first knowledge of incident
Step 3 contact
Community Community Compliance
Community
Compliance Supervisor Supervisor
Compliance
Supervisor
Submit spill report to DWR Submit press release to Submit press release to
Send all within 5 days of first intended personnel listed in Intended personnel listed in
documentation of knowledge of incident to CFPUA Contact List(CFPUA- CFPUA Contact List(CFPUA-
Send to EPM the attention of
Step 4 incident and records of 0001A)for Press Release 0001A)for Press Release
for filing
reporting to EPM for A Surface Water Review(PIO,ORC,EMD Review(PIO,ORC,EMD
filing Protection Staff member Director,DED,AOD, Director,DED,AOD,Executive
or via BIMS Executive Director) Director)
Send all documentation of
incident and records of Receive approval from DED, Receive approval from DED,
Step 5
reporting to Environmental AOD,or designee AOD or designee
Program Manager for filing
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Submit press release to news Submit press release to news
media according to PIO press media according to PIO press
Step 6 release protocol within 24 release protocol within 24
hours of first knowledge of hours of first knowledge of
incident incident
Submit spill report to DWR Submit public notice to
within 5 days of first personnel listed in CFPUA
knowledge of incident to the Contact List(CFPUA-0001A)
Step 7
attention of A Water Quality for Public Notice approval
Staff member or using (PIO,ORC,EMD Director,
BIMS DED,AOD,Executive Director)
Submit spill report to DWR
Submit all documentation of
within 5 days of first
incident and records or
Step 8 knowledge of incident to the
reporting to Environmental
attention of A Water Quality
Program Manager for filing
Staff member or via BIMS
*Publish public notice in the
Step 9 Wilmington Star News within
10 days of discharge
Obtain copies of public notice
and proof of publication and
Step 10
submit to DWR within 30 days
of the discharge
Submit all documentation of
incident and records or
Step 11
reporting to Environmental
Program Manager for filing
*Any discharge equal to or greater than 1,000,000 gallons you must do all requirements for 15,000 plus
get direction of whether NCDWR will require public notices in any additional counties. Public Notices
in any additional counties must be published within 10 days of notification from NCDWR.
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APPENDIX B
lain Cape Fear
Public utility Authority
Stewardship. Sustainability. Service.
PRESS RELEASE
ATTN: NEWS DESK
WASTEWATER SPILL IN NEW HANOVER COUNTY
This news release was issued on (Date) in compliance with North Carolina General Statute 143-
215.1 C (a portion of the Clean Water Act of 1999). For further information, contact the Cape Fear
Public Utility Authority at 910-332-6704.
The Operations Department has cleaned up a sewer spill/overflow which occurred (day, date, time,
and duration of overflow) at (street location or geographical reference). The (list action taken e.g.
pump replaced, blockage removed, and pipe routed) to prevent further discharge.
Approximately (estimated volume) gallons was discharged, at least some of which flowed into nearby
(storm drain and/or affected surface water) in the Cape Fear River Basin. This spill has been cleaned
up and reported to the N.C. Division of Water Resources
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Standard Operating Procedure—OPPS-0001 Corresponding Requirements:
Name:Emergency Response and On-Call ISO Standard:14001,45001
Robert Procedures for Pump Stations
Feaf Prepared By:R Mazzeo,Pump Station Supervisor Revision#:6
Revision Date:2/15/2022
Approved By:Robert Daughtry,Collections System Effective Date:07/14/2010
Utiliti affa-ger
Controlled Signatu
Page 1 of 4
Emergency Response and On-Call Procedures for Pump Stations
Standard Operating Instruction
1.0 Purpose
1.1 The Cape Fear Public Utility Authority (CFPUA) under NCDWQ Wastewater Collection
System permit number WQCS00012 is required to maintain operations of all wastewater
collection pump stations at all times.
1.2 CFPUA is also required to have a plan in place to efficiently and effectively restore operations
to any and all stations in a manner that will prevent and /or minimize any negative impact on
the environment as a result of pump station problems and/or failures.
1.3 Deviating from these instructions could result in sanitary sewer overflows, which may
contaminate the environment. Strict adherence to this these instructions will prevent
system overflows, maintain infrastructure life and proper operation, and prevent
contamination of soil and groundwater.
2.0Associated Equipment
2.1 Mechanical hand and power tools (wrenches screwdrivers hammers drill motors).
2.2 Electric over hydraulic hoist/cranes stationary & truck mounted.
2.3 Electric arc welding machines.
2.4 Oxygen acetylene cuttin
g y apparatus.
2.5 Multi gas detectors
2.6 PPE
2.6.1 Leather Gloves
2.6.2 Safety Glasses/Goggles/Face Shield (if needed)
2.6.3 Latex Gloves (if needed)
2.6.4 Mosquito Repellant
2.6.5 Hard Hat (if needed)
2.6.6 Safety Vest (if needed)
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Page 2 of 4
2.7 Lubricants
2.8 Voltmeter
2.9 Amp meter
2.10 Multimeter
3.0Associated Reference Material
3.1 Collection System Permit—WQCS00012
3.2 Operation & Maintenance manuals.
3.3 Material Safety Data Sheets.
3.4 As built drawings
3.5 Internet Reference
3.5.1 Meyers Pumps Website; Femyers.com I Grinder Pumps J Commercial Grade Sump
Pumps.
3.5.2 Hydromatic Pumps Website; http://www.hydromatic.com.
3.5.3 ABS Pumps Website; ABS Group - global solution provider for pumps, mixers,
aerators, compressors.
3.6 Gorman-Rupp Pumps Website; Gorman-Rupp Pumps Home Page.
3.7 CFPUA Employee Personnel Policies and Procedures Manual - 2018
4.0 Procedure
4.1 Pump station on call technician, Pump Station Supervisor, Collection System Utilities
Supervisor will receive notification of pump station alarm. Notification can come from several
different avenues
4.1.1 Notification from a customer through customer service
4.1.2 Alarm light or buzzer enacting at the pump station
4.1.3 SCADA notification to on call technician's cellular phone.
4.2 If the notification received is "High Wet Well", on call staff must immediately respond to the
station to begin assessing the situation.
4.3 If the notification received is "Commercial Power Failure" and the power is not restored
within 30 — 45 minutes, then the operator must respond to the station to assess the situation.
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4.4 If the notification received is "RTU/SCADA fail", then the emergency generators should switch
on within two minutes. If not, then the on call technician must respond to the station and
assess the situation.
4.5 Any other notifications other than the ones listed above in the procedure will be responded to
the next morning by the pump station operators.
4.6 Technicians are to follow all Call-Back and Stand-by procedures as stated in the CFPUA
Employee Personnel Policies and Procedures Manual-2018.
4.6.1 If work required is expected to take longer than 2 hours, the technician must
notify supervisor immediately.
4.6.2 Supervisor will provide further work instructions.
4.7 The Foreman or technician will respond to alarms and determine if additional assets will be
needed. Unless more than one alarm is triggered only one on-call personnel should respond.
4.8 Once necessary repairs are completed and pump station is placed back on line, responding
personnel should call or text supervisor to acknowledge the alarm has been responded to and
resolved.
5.0 Deviations from this procedure must be documented by completing a Corrective / Preventative
Action Form EMS-0005.453A
6.0 Revision History:
Revision
C/PAR# Reason for Revision Description of Revision
Date
02/04/2011 1 64 Revision of Document Control Revised document control
Procedure statement.
04/04/2011 2 103 Update determined by internal Revised section 4.2 to remove
audit the term "operator" and replace
with "on call staff"
10/18/2011 3 171 Incorrect WQ Permit number 3.1 —Changed permit number
from WQSC00012 to
WQCS00012.
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Revision#:6
Name—Number: Emergency Response and On-Calf Revision Date:2/15/2022
Procedures for Pump Stations-OPPS-0001 ! Effective Date:07/14/2010
Page 4 of 4
Revision II
C/PAR# Reason for Revision Description of Revision
Date
07/16/12 4 220 Modify PPE list, and clarify 2.6.2—added safety goggles
number of hours allotted per call. and shields
4.6-4.6.1-4.6.2: clarify hours.
10/29/12 5 Modify PPE List 2.6.5 and 2.6.6—add Hard Hat
and Safety Vests (if needed)
2/15/2022 6 2647 Periodic review Update reference to employee
manual and section 4.7 and 4.8
to reflect changes with response
and SCADA.
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Standard Operating Procedure—OPCS-0013.442 Corresponding Requirements:
Name:Emergency Sewer Stop(Service Laterals) ISO Standard:4.4.2
Prepared By:Danny Sullivan,Construction Crew Revision#:3
Cape Fear Foreman Revision Date:07/11/2013
Utility AuthorityApproved B :Robert Dau ht ,Utilities Collection Effective Date:02/15/2010
Public U � P Y 9 ry P
Stroards4 SusUuuew4 Serw. System Manager
\
Signature
litlaOV Page 1 of
Emergency Sewer Stop (Service Laterals)
Controlled
ONE TIME USE DOCUMENTOperating Procedure
1.0 PurposefATE:
1.1 This procedure outlines the process for responding to an emergency sewer stop that involves service
laterals.
1.2 Deviating from these instructions could result in sanitary sewer overflows, which may
contaminate the environment. Strict adherence to this these instructions will prevent system
overflows, maintain infrastructure life and proper operation, and prevent contamination of soil
and groundwater.
2.0 Associated Equipment
2.1 Jet- Rodder truck
2.2 Nozzles and skids
2.3 Extendable Retrievers
2.4 Manhole Hooks
2.5 Pry Bar
2.6 Shovel
2.7 Wrenches
2.8 Manhole Bolt Key
2.9 Hydrant Wrench
2.10Traffic Control Devices
2.10.1 Cones
2.10.2 Barricades
2.11PPE
2.11.1 Safety Vest
2.11.2 Steel-toed Shoes
2.11.3 Hearing Protection
2.11.4 Eye Protection (Safety Glasses or Goggles)
2.11.5 Hardhat
2.11.6 Bacterial Spray (located on truck)
2.12 Metal Detector/ Probing Rod
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41.
Revision#:3
Name—Number: Emergency Sewer Stops(Service Laterals)- Revision Date:07/11/2013
OPCS-0013.442 Effective Date: 02/15/2010
Page 2 of 4
3.0 Associated Reference Material
3.1 Work Order Request Form — OPCS-0001.442E
3.2 Vehicle Pre-Trip Inspection Form
3.3 General Statutes of North Carolina, Article 21 of Chapter 143
3.4 Collection Systems Permit No. WQCS00012
4.0 Procedure
4.1 Perform a Pre-Trip Safety Check before driving completing Pre-Trip Inspection Form before driving, and
do a quick check of the truck's inventory to ensure that all required tools and equipment are on the truck at
beginning of each shift.
4.2 Workers receive their assignments from calls that are transferred from CFPUA customer services
during normal business hours. Any afterhours calls will be forwarded from the on call contracted
services center to the on call staff by way of cell phone with all of the pertinent information needed to
respond to the emergency.
4.3 Once the call is received from Customer Services, on call staff will give the customer a call to verify
their address and receive additional information about the emergency.
4.4 Notify the customer at that time of an estimated time of arrival to the site. CFPUA on call staff should
attempt to respond on site of the situation within 30 minutes or as soon as possible dependent upon
currently being at an emergency call.
4.5 Notify customer upon arrival if possible.
4.6 Drive to job-site and put on PPE (Personal Protective Equipment), i.e., safety vest, steel-toe shoes,
hearing protection, eye protection, and hardhat, as required.
4.7 Turn warning lights on (flashing arrow board) Emergency Flashers.
4.8 Set up the work zone and traffic control, according to the Work Zone Safety Procedure.
4.9 Complete a visual check first to see if cleanout can be done. During normal operating hours, call
engineering for info on location of lateral.
4.10 If cleanout is not visible use the locator and probing rod to find.
4.11 If cleanout is still not visible, then proceed to locate the cleanout by using the locator and probing rod
on the customer's side of the line.
4.12 Once cleanout is located, then uncover.
4.13 If the cleanout is full of water, jet the line clear before running cleaning nozzle through to minimize
further pipe issues.
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Revision#:3
Name—Number: Emergency Sewer Stops(Service Laterals)- Revision Date 07/11/2013
OPCS-0013.442 Effective Date.02/15/2010
Page 3 of 4
4.14 Begin the cleaning procedure by using the round button general cleaning nozzle and screwing on
hand tight.
4.15 With the power off, insert cleaning nozzle into the cleanout by hand and feed until it stops through
the water. Then cut jet truck on and feed the nozzle slowly to keep from creating spillage or blowing
water back through the customer's house.
4.16 Visually observe nozzle when bringing back line for dirt, roots, or grease.
4.17 If large amounts of grease is visible, use the pointed one hole or three hole nozzle.
4.18 If roots are present, use the root cutter nozzle. This nozzle can also be used in cast iron and ductile
pipe.
4.19 Use hand grenade nozzle for big issues.
4.20 If scale present, flush line with water after cleaning to wash scale out of line.
4.21 If blockage is not full of water, then advise customer that they need to notify a plumber.
4.22 If sewage comes out onto the ground, wash sewage back into the service line.
4.23 When cleaning is complete, turn pressure off of the jetter and remove from the line, using the hose
reel to coil the hose onto the reel, without any overruns of skips.
4.24 Replace the cleanout cover.
4.25 Make sure that the work site is free of debris and sewer water before leaving the site; if necessary,
apply disinfectant/deodorant to pavement, soil, grass, etc.
4.26 Complete service order for the work that was performed.
4.27 Dismantle the traffic control.
4.28 If debris body is full, decant water from the debris tank, making sure as much liquid as possible is
drained off into a sanitary sewer manhole.
4.29 Clean debris tank before the end of the work day, if necessary, by emptying decanted tank into the
drying beds at SSWWTP.
5.0 Deviations from this procedure must be documented by completing a Corrective / Preventative
Action Form EMS-0005.453A
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•
•
Revision#:3
Name—Number: Emergency Sewer Stops(Service Laterals)- Revision Date:07/11/2013
OPCS-0013.442 Effective Date 02/15/2010
Page 4 of 4
6.0 Revision History:
Revision
C/PAR# Reason for Revision Description of Revision
Date #
02/04/2011 1 64 Revision of Document Revised document control
Control Procedure statement.
04/04/2011 2 Addressing handling of • 4.2 —Added how
after hour emergency calls are routed to
calls. on call staff after
hours
• 4.3 —Customer
contact
• 4.4 - Response
time
07/11/2013 3 Pre-trip inspection form is Obsolete Form Number
now being captured OPCS-0005.442A and
Authority wide through replace with Safety Form
Safety Program
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Standard Operating Procedure—OPCS-0014.442 Corresponding Requirements:
Name:Emergency Sewer Stop(Main Blockages) ISO Standard:4.4.2
Prepared By:Danny Sullivan,Construction Crew Revision#:4
111111 Cape Fear Foreman Revision Date:07/11/2013
Approved By:Robert Daughtry,Utilities Collection Effective Date:02/15/2010
Public Utility Authority System Manager
Hrlv.re+nv SusUinab$rtr.Service
Signature:
rAkli\UOD Page 1 of 5
Controlled Emergency Sewer Stop (Main Blockages)
ONE TIME USE DOCUMENT Standard Operating Procedure
DATE:
1.0 Purpose
1.1 This procedure outlines the process for responding to an emergency sewer stop that involves main line
blockages.
1.2 Deviating from these instructions could result in sanitary sewer overflows, which may
contaminate the environment. Strict adherence to this these instructions will prevent system
overflows, maintain infrastructure life and proper operation, and prevent contamination of soil
and groundwater.
2.0 Associated Equipment
2.1 Vactor Truck
2.2 Nozzles and skids
2.3 Extendable Retrievers
2.4 Manhole Hooks
2.5 Pry Bar
2.6 Shovel
2.7 Wrenches
2.8 Manhole Bolt Key
2.9 Hydrant Wrench
2.10Traffic Control Devices
2.10.1 Cones
2.10.2 Barricades
2.11PPE
2.11.1 Safety Vest
2.11.2 Steel-toed Shoes
2.11.3 Hearing Protection
2.11.4 Eye Protection (Safety Glasses or Goggles)
2.11.5 Hardhat
2.11.6 Bacterial Spray (located on truck)
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Revision#:4
Name—Number: Emergency Sewer Stops(Main Blockages)- Revision Date:07/11/2013
OPCS-0014.442 Effective Date:02/15/2010
Page 2 of 5
2.12 Metal Detector/ Probing Rod
3.0 Associated Reference Material
3.1 Vehicle Pre-Trip Inspection Form
3.2 Main Line Cleaning Procedure — OPCS-0001.442.
3.3 Manhole Inspection form — OPCS-0022.442A
3.4 CFPUA Fleet Safety Policy— SFTY - 0016
3.5 General Statutes of North Carolina, Article 21 of Chapter 143
3.6 Collection Systems Permit No. WQCS00012
3.7 Manual on Uniform Traffic Control Devices
4.0 Procedure
4.1 Perform a Pre-Trip Safety Check before driving completing Pre-Trip Inspection Form before driving, and
do a quick check of the truck's inventory to ensure that all required tools and equipment are on the truck at
beginning of each shift.
4.2 Workers receive their assignments from their respective foreman and supervisors and calls that are
transferred from CFPUA customer services during normal business hours. Any afterhours calls will be
forwarded from the on call contracted services center to the on call staff by way of cell phone with all of
the pertinent information needed to respond to the emergency.
4.3 Once the call is received from Customer Services, on call staff will give the customer a call to verify
their address and receive additional information about the emergency.
4.4 Notify the customer at that time of an estimated time of arrival to the site. CFPUA on call staff should
attempt to respond on site of the situation within 30 minutes or as soon as possible dependent upon
currently being at an emergency call.
4.5 Notify the Collections System Supervisor of the problem.
4.6 Drive to job-site and put on PPE (Personal Protective Equipment), i.e., safety vest, steel-toe shoes,
hearing protection, eye protection, and hardhat, as required.
4.7 Turn warning lights on (flashing arrow board) Emergency Flashers.
4.8 Set up the work zone and traffic control, according to the MUTCD Regulations
4.9 ****Important'`''* Unless otherwise not possible, always attempt to clear a main stop from the
downhill manhole, as this will allow washing of the blockage downstream of the blockage. This
will also not add any water to the main stop, possibly increasing chance of a sanitary sewer
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Revision#:4
Name—Number: Emergency Sewer Stops(Main Blockages)- Revision Date:07/11/2013
OPCS-0014.442 Effective Date.02/15/2010
Page 3 of 5
overflow. This is a real possibility as a vactor truck can produce approximately 80 gallons a
minute during full pressure jetting!
4.10 Position truck so that rotating and extending hose reel is able to be properly located near the open
manhole (direct line from reel to manhole).
4.11 Remove the manhole lid, using appropriate equipment and tools.
4.12 If the reel cannot be positioned directly over the manhole opening, or if operations require taking the
hose to the manhole, the use of a top roller guide is necessary. This use of this piece of equipment
r v nts wear and erosion of the hose over the manhole castingrim.
ee
p
4.13 Perform a visual check — look for foreign objects, infiltration and inflow, excessive paper, grease build
up or obstructions in bottom of manhole, as well as a manhole inspection, use level manhole
inspection form (OPCS-0022.441A)
4.14 Begin the cleaning procedure by using the round button general cleaning nozzle and screwing on
hand tight.
4.15Process of Cleaning and Observation
4.15.1 Free wheel and pull out enough hose to make entry into the pipe opening in the manhole
depending upon the depth of the manhole and the configuration of the manhole-pipe interface.
Aiming the natural curve of the hose towards to assist with entry.
4.15.2 Push hose by in hand in until it stops.
4.15.3 Turn water valve on, increase water pressure slowly to a maximum necessary to move the
hose forward approx. 1 foot per second.
4.15.4 Proceed forward until the hose/nozzle contacts the obstruction, let it remain at that position for
a period, observing what if any forward progress is made by the hose, and the amount, nature
and color of water and observed debris being washed backward from the blockage.
4.15.5 Grab hose, pull back slowly, and push forward.
4.15.6 If necessary place vacuum nozzle at the downstream invert-out to catch debris and excess
water, turn vacuum on.
4.15.7 Increase pressure, if needed to 2000 psi, as necessary to the maximum of 2500 psi. Watch
water level for available water, as 1,000 gallons will not last long at max pressure (.000
gallons/80 gpm = 12.5 minutes).
4.15.8 Jet until blockage is clear.
4.15.9 If main stop cannot be cleared notify foreman and or supervisor
4.16 Visually observe nozzle when bringing back line for dirt, roots, or grease.
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Revision#:4
Name—Number: Emergency Sewer Stops (Main Blockages)- Revision Date:07/11/2013
OPCS-0014.442 Effective Date:02/15/2010
Page 4 of 5
4.17 If large amounts of grease are visible, use the grease nozzle to break up grease until clear. Use
rotator nozzle to clear heavily deposited grease from pipe walls.
4.18 If roots are present, use the root cutter nozzle. Root cutter nozzles can be hydraulically cutting (water
jet), saw or chain flail. Use of saw or chain flail MUST be approved by Wastewater Collection
supervisor or higher supervisor.
P g p
4.19 Use hand grenade nozzle or other appropriate nozzle as necessary for larger blockages.
4.20 When cleaning is complete, turn pressure off of the jetter and remove from the line, using the hose
reel to coil the hose onto the reel, without any overruns of skips.
4.21 Replace the manhole cover.
4.22 Make sure that the work site is free of debris and sewer water before leaving the site; vacuuming area
and if necessary, apply disinfectant/deodorant to pavement, soil, grass, etc.
4.23 Complete service order in Maximo accounting for time and observations for the work that was
performed.
4.24 Dismantle the traffic control.
4.25 Follow proper backing instructions outlined in the Fleet Safety Policy— FFTY-0016.
4.26 If debris body is full, decant water from the debris tank, making sure as much liquid as possible is
drained off into a sanitary sewer manhole.
4.27 Clean debris tank before the end of the work day, if necessary, by emptying decanted tank into the
drying beds at SSWWTP.
5.0 Deviations from this procedure must be documented by completing a Corrective I Preventative
Action Form EMS-0005.453A
6.0 Revision History:
Revision
C/PAR# Reason for Revision Description of Revision
Date #
02/04/2011 1 64 Revision of Document Revised document control
Control Procedure statement.
04/04/2011 2 Addressing handling of • 4.2 —Added how
after hour emergency calls are routed to
calls.
on call staff after
hours
• 4.3 — Customer
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• 1
Revision#:4
Name—Number: Emergency Sewer Stops(Main Blockages)- Revision Date:07/11/2013
OPCS-0014.442 Effective Date 02/15/2010
Page 5 of 5
contact
• 4.4- Response
time
3/13/2012 3 148 Modify procedure to 2.0 —Associated
better reflect how the reference equipment
work is being completed, 4.7 —Statement about
and remove references manhole inspection
for services trucks and 4.12 —4.21 — revision of
adding references for language of process to
vactor trucks reflect actual conditions
and Maximo asset
management system.
Add information to include
the Fleet Safety policy.
07/11/2013 4 Pre-trip inspection form is Obsolete Form Number
now being captured OPCS-0005.442A and
Authority wide through replace with Safety Form
Safety Program
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V
Standard Operating Procedure—OPUS—0001.446 Corresponding Requirements:
Name:CFPUA Emergency Repair Procedure ISO Standard:4.4.6
Prepared By: Joel Bing,Environmental Program Revision#:3
Cape Fear Manager Revision Date:03/06/2015
Public Utility Authority Approved By: Robert Daughtry,Utilities Collections Effective Date:11/16/2009
sr..re.r. krruoarr se. • System Man
Sign ure:
4,115 Page 1 of 4
Controlled
ONE TIME USE DOCUMENT CFPUA Emergency Sewer Repair
DATE Standard Operating Procedure
1.0 Purpose
1.1 The purpose of this document is to protect the citizens of New Hanover County, the City of
Wilmington, North Carolina and the Environment by establishing written procedures for
responding to situations which may involve emergency repairs.
1.2 This procedure applies to all Cape Fear Public Utility Authority employees that in the course of
their work may deal with such repairs.
1.3 Deviation from this procedure could result in larger than typical potential sewer
overflows if response crews do not respond within the target response time. Improper
notification of associated agencies could result in potential enforcement action from
the North Carolina Division of Water Quality.
2.0 Associated Equipment and PPE
2.1 A list of available equipment is maintained in the CMMS System — Maximo
3.0 Associated Reference Material
3.1 ISO 14001 Standard: ANSI/ISO 14001-2004 Environmental Management Systems —
Specifications with guidance for use.
3.2 CFPUA — 0001.446 Sanitary Sewer Overflows Procedure.
3.3 Collections System Permit Number WQCS00012
4.0 Procedure
4.1 Once notified of an emergency that may result in a repair, CFPUA employees will respond
within 30 minutes.
First Responder's Responsibilities
4.2 The first responder to the emergency site will:
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Revision#: 3
Name—Number: CFPUA Emergency Repair Procedure-OPUS Revision Date:03/06/2015
—0001.446
Effective Date: 11/16/2009
Page 2 of 4
4.2.1 Notify Collection Systems ORC or designee and immediate supervisor directly and
discuss nature of system at suspect location.
4.2.2 Investigate nature of the emergency.
4.2.3 Stabilize or otherwise secure the area to prevent injury, further damage, and limit
liability— public health and safety is the first order of business.
4.2.4 Log discovery of emergency.
Collection Systems ORC Responsibilities
4.3 The Collection Systems ORC or designee that is in charge of the emergency repair will
assess the situation and determine an appropriate action.
4.3.1 An appropriate action that the Collections System ORC or designee may make could
include, but will not be limited to:
4.3.1.1. Minimizing the potential of significant impact on the environment.
4.3.1.2. Identifying resources to facilitate the repairs.
4.3.1.3. Restricting public access to the site.
4.3.1.4. Identifying the cause of the line break through the corrective action procedure.
4.3.1.5. Notifying appropriate internal staff.
4.3.1.6. Determining if notification of appropriate external persons and/or
organizations is required.
4.4 Mobilize crews, material, and equipment to facilitate repair with safety of staff and public being
the first priority. If additional staff is needed to respond to this emergency repair, the ORC, or
designee ORC, has full authority to call in additional staff resources. Additional resources may
also include the rental of equipment that may be necessary to properly respond to this
emergency repair in a timely manner. A list of vendors is provided in Appendix B of CFPUA -
0001.446 Sanitary Sewer Overflow/ Spill Response.
4.5 Notify other staff (ED, COO, CCO, Managers, and Superintendent) and agencies (DOT, City
of Wilmington, New Hanover County, Police and Fire) as required including DWR as required
within 24 hours if an SSO is discovered. CCO will issue all required notices to the public and
press. A contact list is identified in Appendix C of CFPUA - 0001.446 Sanitary Sewer Overflow
/ Spill Response.
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Revision#:3
Name—Number:CFPUA Emergency Repair Procedure-OPUS Revision Date:03/06/2015
—0001.446
Effective Date: 11/16/2009
Page 3 of 4
4.6 If an emergency repair requires work has to be conducted near a waterway or wetland of the
9 Y P q
State, contact CAMA, US Corps of Engineers and NCDWR to inform them of work that is to
be conducted.
4.7 Establish access for equipment and staging area, requesting traffic control measures, by-pass
pumping and area lighting as needed. A list of available equipment is available through the
CMMS System — Maximo.
4.8 Effort will be made by staff to mitigate or minimize the effects of the line break and subsequent
emergency repair on the surrounding environment. If repair work is conducted in or near a
stream or wetlands area, install appropriate length of silt fence to minimize the potential
impact of sedimentation to surrounding waters,
4.9 Perform excavation in accordance with OHSA standards for trenching and tunneling and
insure all responders have appropriate PPE.
4.10 Upon completion of repair notify all parties of the final disposition and restore site, stabilize,
and demobilize.
5.0 Deviations from this procedure must be documented by completing a Corrective / Preventative
Action Form EMS-0005.453A
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Revision#:3
Name—Number:CFPUA Emergency Repair Procedure-OPUS Revision Date:03/06/2015
—0001.446
Effective Date: 11/16/2009
Page 4 of 4
6.0 Revision History:
Revision
C/PAR # Reason for Revision Description of Revision
Date #
02/04/11 1 64 Revised document control Revised document control
procedure statement
04/19/11 2 Added an Environmental • Added Section 1.3
Impact statement for to state
failure to follow procedure repercussions
from not following
procedure.
• Modified Sections
3.2 , 4.4, 4.5, and
4.7 to reflect the
correct SSO
procedure number
3/6/15 3 486 Annual Review • Equipment list is
now maintained in
Maximo not in the
SSO SOP.
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