20230824_WQCS00331_INSP

DocuSign Envelope ID: 877871D12-0887-4C0A-843B-F7A17D848956
Compliance Inspection Report
Permit: WQCS00331 Effective: 09/01/17 Expiration: 08/31/25 Owner : Carolina Water Service Inc of North Carolina
SOC: Effective: Expiration: Facility: Belvedere Plantation Collection System
County: Pender
Region: Wilmington
Contact Person: Tony Konsul
Directions to Facility:
System Classifications: CS2,
Primary ORC: Gregory D Spillman
Secondary ORC(s):
On -Site Representative(s):
Title: Regional Manager
Certification: 1009335
Phone: [phone]
Phone: [phone]
Related Permits:
WQ0001664 Carolina Water Service Inc of North Carolina - Belvedere Plantation WWTP
Inspection Date: 08/24/2023 Entry Time 02:OOPM Exit Time: 04:OOPM
Primary Inspector: Morella Sanchez -King Phone: [phone]
Secondary Inspector(s): DocUsi9ned by:
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Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Lines
Pump Stations
(See attachment summary)
Page 1 of 6

DocuSign Envelope ID: 877871D12-0887-4COA-843B-F7A17D848956
Permit: WQCS00331 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 08/24/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
A routine compliance inspection was performed by Morella Sanchez King with DWR on 08/24/2023. The DWR appreciates
Mr. Gregory Spillman, ORC, with Carolina Water Service for his assistance during the inspection.
Four pump stations were inspected: #2 Azalea Drive, #4 Country Club Dr (PS#2), #7 end of Yacht Basin Landing, and #8
Azalea Dr.
The following items were verified (more details are included in the body of this report)
• Operator's certification- Gregory Spillman, grade 4, No. 1009335
• Map with the location of the entire system- provided
Review of logs and collection system related documentation- provided
Testing emergency equipment (generators)- inspected
Maintenance/ cleaning of the pump stations - inspected
The Division commends the (1) organization of logs and documentation of this collection system; (2) functionality of
emergency equipment— generators and telemetry/alarms functioned properly on the inspection date; (3) maintenance of the
system.
There is one item that needs the Permittee's attention. The inspection to PS#2 showed that the work at this PS has not
been completed (missing rail supports, replacement or relocation of the control box supports, etc.). This was reported in the
previous inspection in 2020. At that time, it was indicated that the work had been scheduled and seemed that it was going
to be finished within a short period of time. However, the work has not been done. Therefore, a Notice of Violation will be
issued.
Page 2 of 6

DocuSign Envelope ID: 877871D12-0887-4COA-843B-F7A171D848956
Permit: WQCS00331 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 08/24/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? 0 ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? 0 ❑ ❑ ❑
# What is that frequency? quarterly
# Are there any issues being addressed currently or any in the planning stages?
0
❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations?
❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
❑
❑ ❑
Does the permittee have a copy of their permit?
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
❑ ❑
If Yes, has the Permittee applied for renewal?
❑
❑ 0 ❑
Comment:
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available? 0 ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ 0 ❑
Is there a Grease Control Program that legally requires grease control devices? ❑ ❑ 0 ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review? 0 ❑ ❑ ❑
Is action taken against violators? 0 ❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ 0 ❑
Is grease/sewer education program documented with req'd customer distribution? 0 ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ 0 ❑
If Yes, what are they? (This can reduce mailing to annual.)
The P.S, with more FOG problems is the one located at the Woodberry Wellness facility. There is one grease
trap which is inspected quarterly. The rest of the users receive FOG material documentation, as indicated
in the records.
Comment: Records are organized, well kept, and accessible.
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? ❑ ❑ ❑
Page 3 of 6

DocuSign Envelope ID: 877871D12-0887-4COA-843B-F7A171D848956
Permit: WQCS00331 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 08/24/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: The Capital Improvement Plan is updated every 3 years. An updated CIP was provided to
DWR/WQROS on 08/28/2023, via e-mail.
Map Yes No NA NE
Is there a overall sewer system map? ❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM) ❑ ❑ ❑
Pipe sizes ❑ ❑ ❑
Pipe materials (PVC, DIP, etc) ❑ ❑ ❑
Pipe location ❑ ❑ ❑
Flow direction ❑ ❑ ❑
Approximate pipe age ❑ ❑ ❑
Pump station ID, location and capacity ❑ ❑ ❑
# Force main air release valve location & type ❑ ❑ ❑
# Location of satellite connections ❑ ❑ ❑
Is the map being updated for changes/additions within 1 year of activation? 0 ❑ ❑ ❑
Comment: A map showing the collections system route and pump stations is available. The map is
updated as the system changes.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? N/A
Comment: There have not been SSO's in the last 3 years.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? 0 ❑ ❑ ❑
Comment: Records for this collection system are organized and updated. There are two HPL: (1) from the
WWTP to the high rate infiltration basins; and (2) from the Marina to the WWTP.
Page 4 of 6

DocuSign Envelope ID: 877871D12-08874COA-84313-F7A171D848956
Permit: WQCS00331 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 08/24/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Spill Response Action Plan
Yes No NA NE
Is a Spill Response Action Plan available?
0
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑ ❑ ❑
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑
❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑
❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑
❑ ❑
Comment: The Spill Response Plan was available for review on inspection day.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
a cursory visual inspection of the forcemain ROW to the infiltration basins was performed by car.
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ ❑ ❑
Comment: Maintenance logs are available and organized.
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
#2 Azalea Drive, #4 Country Club Dr (P.S. #2), #7 end of Yacht Basin Landing, #8 Azalea Drive.
Work at P.S.#2 (Country Club Dr.) has not been completed. Previous inspection Report dated 09/24/2020
indicated that the work has been scheduled. However, the work has not been done. A NOV is issued.
# Number of duplex or larger pump stations in system 9
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 0
# Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed? 0
# A simple one-way telemetry/communication system (auto -dialer) installed? 9
For pump stations inspected:
Page 5 of 6

DocuSign Envelope ID: 877871D12-0887-4COA-843B-F7A171D848956
Permit: WQCS00331 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 08/24/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑
0 ❑ ❑
# Do they all have telemetry installed?
0
❑ ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
0
❑ ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
0
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
0
❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Five PS have on -site generators. There are 2 portable generators available at the WWTP. Power House
performs generator preventive maitenance every 2 years.
# Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate? 0 ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: The P.S. #2 at Country Club Dr. is still missing the pump rail supports and the control box
supports need to be replaced. The inspection report dated 09/24/2020 indicated that the work
had been scheduled. However, the work has not been done.
Page 6 of 6