WQCS00367_Compliance Evaluation Inspection_20230913

DocuSign Envelope ID: 78F14B73-4970-4632-9876-C6C59DD3854D
Compliance Inspection Report
Permit: WQCS00367 Effective: 05/10/22 Expiration: 04/30/30 Owner : Aqua North Carolina Inc
SOC: Effective: Expiration: Facility: Cannonsgate Collection System
County: Carteret
Region: Wilmington
Contact Person: Joel A Mingus
Directions to Facility:
System Classifications: CS1,
Primary ORC: Raymond Lacy Braxton
Secondary ORC(s):
Title: Coastal Area Manager
Certification: 1001598
On -Site Representative(s):
On -site representative Joel A Mingus
Related Permits:
WQ0028666 Aqua North Carolina Inc - Cannonsgate at Bogue Sound WWTP
Phone: [phone]
Phone: [phone]
910-270-1412
Inspection Date: 09/13/2023 Entry Time 10:OOAM Exit Time: 12:15PM
Primary Inspector: Helen I Perez �eh DocuSigned by: Phone: [phone]
Secondary Inspectors):
1 D645B4A39694BE...
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Pump Stations
(See attachment summary)
Page 1 of 6

DocuSign Envelope ID: 78F14B73-4970-4632-9876-C6C59DD3854D
Permit: WQCS00367 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 09/13/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
A routine inspection of the Cannonsgate Collection System was conducted on September 13, 2023. The purpose of the
evaluation was to verify that the facility is operating in compliance with the conditions and limitations specified in Permit
WQCS00367. Joel Mingus and Raymond Braxton were present during the inspection.
The Cannonsgate Collection System is built -out but there are still many vacant lots available in the subdivision. Flow
averaged approximately 38,000 GPD in July of this year. The 3 pump stations wells were clean with little grease. Aqua
appears to maintain the system efficiently and makes the necessary replacements/updates to the system as needed.
The facility is compliant with Collection Sysytem Permit WQCS00367. Please review the comment sections of the
inspection report for more details.
Page 2 of 6

DocuSign Envelope ID: 78F14B73-4970-4632-9876-C6C59DD3854D
Permit: WQCS00367 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 09/13/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? 0 ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? 0 ❑ ❑ ❑
# What is that frequency? weekly
# Are there any issues being addressed currently or any in the planning stages?
❑
0 ❑ ❑
Is there a specific pump failure plan available for all pump stations?
0
❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
0
❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
❑
❑ 0 ❑
Does the permittee have a copy of their permit?
0
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
0 ❑ ❑
If Yes, has the Permittee applied for renewal?
❑
❑ 0 ❑
Comment: Aqua uses the same equipment across most of their collection systems so there are spare
Parts/inventory readily available. The current permit expires on April 30, 2030.
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available? 0 ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? 0 ❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices? 0 ❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review? ❑ ❑ 0 ❑
Is action taken against violators? ❑ ❑ 0 ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ 0 ❑
Is grease/sewer education program documented with req'd customer distribution? 0 ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? 0 ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Facebook, Instagram and the Aqua website blog.
Comment: Aqua mails out a FOG information letter to sewer customers twice a year. Currently, there are
only residential sewer customers, so there is not a grease trap program established.
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? ❑ ❑ ❑
Comment: The CIP includes yearly budgeted funds forAgua's coastal collection systems.
Page 3 of 6

DocuSign Envelope ID: 78F14B73-4970-4632-9876-C6C59DD3854D
Permit: WQCS00367 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 09/13/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Map
Yes No NA NE
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
❑
❑ ❑
Approximate pipe age
❑
❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
❑
❑ ❑
# Location of satellite connections
❑
❑ 0 ❑
Is the map being updated for changes/additions within 1 year of activation?
❑
❑ 0 ❑
Comment: Collection system is built -out
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available?
Comment: There have not been any reportable SSOs.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ 0 ❑
Comment: All 3 pumps stations are inspected weekly or more. There are lop books at each station. There
is a work order system for any maintenance performed.
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Page 4 of 6

DocuSign Envelope ID: 78F14B73-4970-4632-9876-C6C59DD3854D
Permit: WQCS00367 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 09/13/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is a Spill Response Action Plan available for all personnel?
0
❑ ❑ ❑
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑
❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑
❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑
❑ ❑
Comment: No comment.
aftiL Yes No NA NE
Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? 0 ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ 0 ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment: No spills reported.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: Utility Optics cleaned 2110 feet of the gravity lines in March.
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
PS #1, PS #2, PS#3
# Number of duplex or larger pump stations in system 3
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 0
# Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
Page 5 of 6

DocuSign Envelope ID: 78F14B73-4970-4632-9876-C6C59DD3854D
Permit: WQCS00367 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 09/13/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# A two-way "auto polling" communication system (SCADA) installed?
3
# A simple one-way telemetry/communication system (auto -dialer) installed?
0
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
0
❑ ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
❑
0 ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
❑
❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
0
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
0
❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
❑
❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate?
0
❑ ❑ ❑
Do pump station logs include at a minimum
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: All 3 pump stations had functional visual and audible alarms and the telemetry system notified
the operator. 24-hour notification signs were posted and the pump stations were all secured.
Aqua recently installed a permanent generator at PS #2. PS #1 and #3 have quick connects
for a portable generator hook-up. The #1 PS wet well was relined and valves were replaced
last year.
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