NCS000435_MS4 Annual Report (2022-23 FY)_20230831

Permit
Fiscal BMPf Measurable Goal Reporting
e Comments
Line No. Year
Did Asheville develop and distribute a stormwater flier in combined utility bill
7 3 3.B.3. statements? Yes
8 3 3.B.3. If so,was illicit discharges covered in the distributed fliers? Yes
Topics discussed: Illicit discharge,
Illicit Activities,Stormwater Runoff,
Illicit Discharge Detection&
Elimination Program,and the
Types of Stormwater Systems
9 3 3.B.3. If so,how many utility bill insert fliers were distributed? 45,500 within the COA.
20 3 4.B.3. Did Asheville display illicit discharge fliers at locations throughout the City? Yes
21 3 4.B.3. If so,how many fliers were distributed(total)? 150 Topics are same as above.
Various dates of training were
provided. In person training began
on 1/30/23 and we could then
handout fliers. Total number of
Did Asheville train/provide an NPDES training flier to new employees during fliers given to new employees is
30 3 5 orientation? Yes 99.
31 3 5 If so,how many staff were trained? 196
42 _ 3 6 Did Asheville provide general stormwater awareness fliers at public events? Yes
Various dates of events were
attended and brochures handed
out. Events included Truck City,
School Career Days and Field
43 3 6 If so,how many fliers were distributed? 4,170 Days.
Did Asheville develop and distribute stormwater fliers on stormwater pollutants,illicit
54 3 7.B.3 discharges and illegal dumping to general contractors and painters? Yes
Topics included Water Quality
Regulations for Construction Sites,
Encroachment&ROW Cut
Permits,SCMs and Stormwater
Pollutants,Illicit Discharges and
55 3 7.B.3 If so,how many fliers were distributed? 268 Illegal Dumping.
Did Asheville attend local events for school aged children to discuss the impacts of
66 3 8 stormwater discharges? Yes
Various dates of events were
attended and included topics such
as stormwater infrastructure,
stormwater operations,and
stormwater pollution and
67 3 8 If so,how many events were attended? 15 prevention and litter clean-up.
68 3 8 If so,how many participants were reached? 5,514
84 3 9 Did Asheville post stormwater information/topics on social media? Yes
Posts were made on various dates.
Topics included Pollinator Gardens,
River Cleanups,Road Cleanups,
The Clean Water Act,Stormwater
Projects,DIY Cleanups and
85 3 9 If so,how many posts were made? 17 Neighborhood Cleanups.
86 3 9 If so,how many views were there? 22,097 FB=18,973;IG=3,124
100 _ 3 10.B.1 Did Asheville maintain the stormwater web page? Yes
101 3 10.B.1 If so,how many web page views were there? 13,093
111 3 10.B.3 Did Asheville update the city's stormwater web page? Yes
Jul 2022,Nov 2022-Jun 2023,
112 3 10.B.3 If so,how many web page updates were there? 10 3/14/23,3/21/23,4/20/23,6/16/23
Did Asheville add one educational component to the city's stormwater web page that
121 3 10.B.4 addresses a target pollutant/audience? No Was added on 8/2/23.
133 3 11 Did Asheville maintain the hotline/helpline? Yes
134 3 11 If so,was the hotline/helpline publicized on the city's web page? Yes _
135 3 11 If so,was the hotline/helpline publicized in the city's educational fliers? Yes
General type of inquiries were
complaint based. This is the
number of calls from 12/2/22-
6/30/23. COA converted to a new
phone system and data is not
136 3 11 If so,how many hotline/helpline inquiries were there? 613 available for the old system.
Depending on the stormwater
topic,staff can go before the
Sustainability Advisory Board;
Policy,Finance&Human
Resources Committee;
Environment&Safety Committee;
Did Asheville develop/review guidelines and procedures for board/commission to or Planning&Economic
151 3 12.B.1 include stormwater in agendas? Yes Development Committee.

Did Asheville coordinate with the board/commission to include stormwater in
152 3 12.B.2 agendas? Yes
•2/14/2023 Policy,Finance&
Human Resources Committee and
City Council-Project Challenges,
Climate Change Impacts,
Stormwater Program and Fee
Study;Stormwater Fee Increase
(Mayor and 2 Council members,15
staff,88 YouTube views)
•3/28/2023 City Council-
Stormwater Fee Increase(Mayor,6
Council members,5 staff,5
community members,1.4k
YouTube views)
•6/26/2023 Neighborhood
Advisory Committee-Stormwater
Program and Fee Study(4
committee members,4 staff,1
153 3 12.8.2 If so,how many stormwater topics were discussed? 4 consultant and 50 YouTube views)
Did Asheville maintain the Asheville App or related tool for citizens to provide
166 3 14 information on stormwater issues? Yes
167 3 14 If so,how many stormwater issues were reported? 264
168 3 14 If so,how many stormwater issues were addressed? 233
Did Asheville hold community meeting(s)to gain input/feedback on capital
182 3 15 improvement projects? Yes
•2/6/2023 Shiloh Community
Meeting-'Shiloh Park Culvert
Rehab Project'(33)
•Various Dates-Stormwater
183 3 15 If so,how many attendees were present? 33 Program Outreach Events(110)
Partnership w/Asheville
Greenworks.Collected 4,250
pounds of trash with the Adopt a
Street Program.Also removed
1,744.3 pounds of trash with the
Trash Trout Program. Trash Trout
volunteers(138)&Adopt-a-Street
194 3 17 Did Asheville coordinate litter pick-up through Adopt-A-Street? Yes volunteers(204).
3 miles=3 new streets for a total
195 3 17 If so,how many street miles were adopted? 70 miles of 72 streets=70 street miles
Partnership w/RiverLink as part of
206 3 18 Did Asheville coordinate volunteer storm drain stenciling? Yes the Adopt-A-Drain Program
28 new volunteers performed
stenciling on various dates. Total
number of volunteers participating
in the Adopt-A-Drain Program is
99. This program is performed in
the Central Asheville Watershed,
Smith Mill Creek Watershed,Haw
Creek Area and North Asheville
207 3 18 If so,how many volunteers participated? 28 (Reed Creek).
All areas from the 4 year plan have
been identified by the CCTV crew
and camered. The City also
applied for a grant and will contract
with a consultant to assist with
216 3 19.B.2 Did Asheville implement the four-year plan to update the MS4 inventory? Yes more detailed system mapping.
Data from CCTV is going through a
QA/QC process before being
217 3 19.B.2 If so,what percent of the MS4 is mapped? 81% integrated with the other GIS data.
218 3 19.B.2 If so,how many major outfalls were mapped? 0
Did Asheville maintain a process for collecting CIP as-built data of stormwater
232 3 20 infrastructure and incorporate into GIS database? Yes
Sulphur Springs was sent to GIS
for mapping but has not been
233 3 20 If so,how many CIP projects were incorporated into the MS4 mapping? 0 incorporated into the system yet.
Did Asheville maintain a process for collecting infrastructure data using pipe cameras
242 3 21 and incorporate data into the GIS database? Yes
Did Asheville maintain a process for collecting private development as-built data and
252 3 22 incorporating it into the GIS database? Yes
31 have been submitted to GIS for
253 3 22 If so,how many project as-builts were incorporated into the MS4 mapping? 0 incorporation in FY3.
36 total outfalls were added from
254 3 22 If so,how many outfalls were added? 0 RADTIP for FY2.
266 3 23 Did Asheville maintain an IDDE ordinance and administration and enforcement of it? Yes
Did Asheville develop procedures/guidelines for administration and enforcement of
272 3 24.B.1 the IDDE ordinance? Yes

New Regulatory Manager position
will start in FY4. A final update will
Did Asheville update procedures/guidelines for administration and enforcement of be provided then and sent to Legal
273 3 24.B.2 the IDDE ordinance? Partial for review.
Once final update of the SOP is
approved by Legal,additional
staff/positions will be trained.
Those responsible for enforcement
are already trained on
277 3 24.B.3 Did Asheville train specific staff/positions on IDDE procedures/guidelines? Partial procedures/guidelines.
Those responsible for enforcement
are already trained on
procedures/guidelines. Review of
278 3 24.B.3 If so,how many staff were trained? 2 documentation was in June 2023.
New Regulatory Manager position
will start in FY4.A consultant will
also be hired to assist with Plan
review.A final update will be
provided then,sent to Legal for
287 3 25.B.2 Did Asheville submit the IDDE Plan to DEQ? No review,and then sent to DEQ.
288 3 25.B.2 If so,what is the date of IDDE Plan submittal? Will be submitted in FY4.
Will be finalized in FY4 after
3 25.B.3 Did Asheville finalize IDDE Plan? No submitted and approved by DEQ.
New Regulatory Manager position
will start in FY4.A consultant will
also be hired to assist with any
SOP documentation.A final update
will be provided then,sent to Legal
for review,and then sent to DEQ.
We also contract with
Environmental Quality Institute
(EQI)for the testing of six stream
site samples within the city. EQI
has developed an on-going water
quality database of Western North
Carolina watersheds. The purpose
of the research is to continue and
expand the long-term monitoring of
stream sites within Buncombe
302 3 26.B.2 Did Asheville submit the dry weather screening procedures to DEQ? No County.
303 3 26.B.2 If so,what is the date of IDDE Plan submittal? Will be submitted in FY4.
New Regulatory Manager position
will start in FY4.A consultant will
also be hired to assist with any
SOP documentation.A final update
will be provided then,sent to Legal
for review,and then sent to DEQ.
Did Asheville submit the written SOP for conducting illicit discharge and illegal We have completed a draft
319 3 27.B.2 dumping investigations to DEQ? No inspection form.
320 3 27.B.2 If so,what is the date of SOP submittal? Will be submitted in FY4.
343 3 28 Did Asheville maintain the IDDE complaint spreadsheet? Yes
344 3 28 If so,how many complaints were received? 11
If so,how many complaints were verified as illicit discharges,connections or One was a dechlorinated
345 3 28 dumping? 10 swimming pool being drained.
One complaint was addressed via
email,however,a follow up letter
346 3 28 If so,how many verified complaints were resolved? 10 was sent in FY4.
Did Asheville provide illicit discharge and illegal dumping training to staff and
361 3 29 contractors? Yes
New employee orientation(199);
Brochure mailed to contractors
(193);Street Div(38). New
employee orientation 1/30/23,
2/27/23,3/27/23,4/24/23,6/26/23,
7/11/22,7/25/22,8/8/22,9/6/22,
9/19/22,10/3/22,10/17/22,
10/31/22,11/14/22,11/28/22.
Street Division training 10/20/22.
Topics covered: Why we have an
NPDES Permit,Pollution
Prevention and Good
Housekeeping,Best Management
Practices,Illicit Discharge&
362 3 29 If so,how many people were trained? 430 Dumping.
Did Asheville maintain an after hours on-call duty officer to investigate illicit
373 3 31 discharges and illegal dumping? Yes
374 3 31 If so,how many investigations were performed after hours? 0 No calls received.

Did Asheville maintain and publicize an email address for the public to report erosion
385 3 33 and sedimentation problems? Yes [e-mail]
386 3 33 If so,how many emails reports were received? 19
Did Asheville maintain an after hours on-call duty officer to investigate after hours
397 3 35 erosion and sedimentation problems? Yes
8 calls received but only 4 were for
erosion and sedimentation
problems.The other 4 were for
other departments or for outside
city limits where the County was
398 3 35 If so,how many investigations were performed after hours? 4 notified.
Did Asheville provide staff training on proper handling of construction site runoff
409 3 36 control complaints? Yes
July 2022,Oct 2022,Jan 2023,Apr
2023 Meetings;Apr 19-20,2023
Conference;
Construction Supervisor;
Construction Inspector III(2);
410 3 36 If so,how many staff were trained? 5 Construction Inspector II(2).
New Regulatory Manager position
will start in FY4.A consultant will
also be hired to assist with
ordinance language creation.A
final update will be provided then,
Did Asheville develop and adopt an ordinance requiring construction waste sent to Legal for review,and then
418 3 37.B.1 management? No sent to DEQ.
New Regulatory Manager position
will start in FY4.A consultant will
also be hired to assist with
ordinance language creation.A
final update will be provided then,
sent to Legal for review,and then
419 3 37.B.2 Did Asheville maintain an ordinance requiring construction waste management? No sent to DEQ.
427 3 38 Did Asheville conduct pre-construction conferences? Yes
428 3 38 If so,how many pre-construction conferences were conducted? 32
435 3 39.B.1 Did Asheville develop a pre-construction stormwater fact sheet? Yes
437 3 39.B.2 Did Asheville add the pre-construction stormwater fact sheet to the web page? Yes _
An agenda with information is
provided at pre-construction
meetings.This information is
reviewed in detail with meeting
attendees. A list of detailed
comments is also provided as part
of a preliminary plan review and
approval to provide substantial
plans prior to the construction
phase. A new additional
stormwater fact-sheet created in
Did Asheville distribute the pre-construction stormwater fact sheet at pre-construction FY3 will be distributed starting in
439 3 39.B.3 meetings? Yes FY4.
440 3 39.B.3 If so,how many stormwater pre-construction fact sheets were distributed? 32
Did Asheville track the number of low-density and high-density plan reviews
457 _ 3 40.B.1. performed? Yes
458 3 40.B.1. If so,how many low density project reviews were performed? 1,413 997 Residential;416 Commercial
459 3 40.B.1. If so,how many high density project reviews were performed? 315
460 3 40.B.2 If so,how many low density project reviews were approved? 594 517 Residential;77 Commercial
461 3 40.B.2 If so,how many high density project reviews were approved? 22
Did Asheville maintain a current inventory of low-density projects and constructed
SCMs,including SCM type or low-density acreage,location,last inspection date and
479 3 40.B.3. type of enforcement action(if any)? Yes
485 3 40.B.4 How many SCM inspections were performed? 39
There were 504 projects to inspect
with a minimum of 2 inspections up
491 3 40.13.5 How many low-density inspections were performed? 504 to 22 inspections for some.
497 3 40.B.6 How many post-construction enforcement actions were issued? 0

New Regulatory Manager position
will start in FY4.A consultant will
also be hired to assist with Plan
review.A final update will be
provided then,sent to Legal for
503 3 41.B.2 Did Asheville submit the written O&M Plan for municipal facilities to DEQ? No review,and then sent to DEQ.
504 3 41.B.2 If so,what is the date of IDDE Plan submittal? Will be submitted in FY4.
Will be finalized in FY4 after
3 41.B.3 Did Asheville finalize O&M Plan for municipal facilities? No submitted and approved by DEQ.
Inventory is updated by Community
Did Asheville review and update the municipal facility inventory with any new &Economic Development
520 3 42.B.3 facilities? Yes Department
Completed the evaluation of 404
parcels of city owned or leased
properties in FY3. Determined
which properties had no pollution
potential,some pollution potential
or needed further investigations.
New Regulatory Manager position
will start in FY4.A consultant will
also be hired to assist with
documentation needs.A final
schedule will be provided then.
Did Asheville develop a schedule and documentation for performing municipal facility Each site that is inspected is
525 3 43.B.1 inspections? Partial documented on a standard form.
Although schedule is not complete
yet,15 facilities were evaluated for
pollution potential.When the
schedule is complete for the
Did Asheville perform municipal facility inspections in accordance with the developed additional properties,they will be
534 3 44 schedule? Partial inspected as per schedule.
535 3 44 If so,how many facility inspections were performed? 15
Did Asheville train staff on general stormwater awareness, pollution prevention and Part of the new employee
540 3 45 good housekeeping? Yes orientation.
New employee orientation(199);
Street Div(38). New employee
orientation 1/30/23,2/27/23,
3/27/23,4/24/23,6/26/23,7/11/22,
7/25/22,8/8/22,9/6/22,9/19/22,
10/3/22,10/17/22,10/31/22,
11/14/22,11/28/22. Street Division
training 10/20/22. Topics covered:
Why we have an NPDES Permit,
Pollution Prevention and Good
Housekeeping,Best Management
Practices,Illicit Discharge&
541 3 45 If so,how many staff were trained? 199 Dumping.
Did Asheville maintain written spill response procedures in the municipal facility
550 3 46.B.1 SPPPs? Yes
554 3 46.B.2 Did Asheville train staff at SPPP facilities on spill response? Yes
Reviewed items in the onsite
notebook and provided the
completed inspection form along
with pictures taken as the
inspection was performed. Dates
inspections performed were on
6/15/23,6/26/22,6/27/23&
555 3 46.6.2 If so,how many staff were trained? 9 6/28/23.
Did Asheville train O&M staff on stormwater awareness,pollution prevention,and
562 3 47 proper MS4 O&M? Yes
563 3 47 If so,how many staff were trained? 38 10/20/22
Did Asheville develop a SOP with frequencies,schedules and documentation for
inspection and maintenance of city owned infrastructure,including catch basins and
569 3 48.B.1 conveyances? Partial We have a document in draft form.
Did Asheville verify,document and prioritize maintenance activities identified by This is done in Cityworks.
580 3 48.B.3 inspections and/or citizen reports? Yes CCTV Inspections-113 completed
•Constr/Maint/Ditch-58
completed,174 pending,30
service req pending
•Vac-Con-1238 completed
•Sweeping-620 completed
581 3 48.B.3 If so,how many activities were prioritized? 2,058 •Utility Locate-142 completed
Did Asheville create/maintain an inventory of municipal SCMs including type and
592 3 49.B.1 description? Yes
593 3 49.B.2 If so,how many municipal SCMs are in the inventory? 30 Various types of SCMs

600 3 50.B.1 Did Asheville perform documented inspections of all municipal SCMs? Yes
Inspectors were unclear of one
location-will review to determine
601 3 50.B.1 If so,how many municipal SCM inspections were performed? 29 its function.
8/11/2022-Silt removed and
602 3 50.B.2 If so,how many SCMs were maintained as a result of the inspection? 1 wetland restored
Did Asheville verify that Parks&Recreation staff maintained appropriate applicator
613 3 51 licenses? Yes
614 3 51 If so,how many staff hold valid licenses? 8
Did Asheville inspect all municipal facilities that hold an industrial stormwater permit
624 3 52.B.1 for compliance with the permit? Yes
625 _ 3 52.13.1 If so,how many municipal facilities hold industrial stormwater permits? _ 2 Fleet and Transit
If so,how inspections were performed for municipal facilities that hold industrial
626 3 52.B.1 stormwater permits? 2 Fleet and Transit
Did Asheville train municipal industrial stormwater permitted facility staff on the
635 3 52.B.2 permit requirements and SPPP? Yes
Transit-2(November 2022)
636 3 52.B.2 If so,how many staff were trained? 13 Fleet-11
Did Asheville update the vehicle and equipment maintenance facility inspection
642 3 53.B.1 checklist? Yes Fleet-No updates were needed.
Did Asheville train municipal vehicle and equipment maintenance facility staff on
647 _ 3 53.B.3 pollution prevention and good housekeeping? Yes
Transit-2(November 2022)
648 3 53.B.3 If so,how many staff were trained? 13 Fleet-11
Did Asheville develop a written SOP for street sweeping,including schedules and
654 3 54.13.1 zones/locations? Yes
Did Asheville develop a written SOP for proper disposal of collected wash waters This is included in the SOP for
656 3 54.B.2 and solids? Yes Street Sweeping.
668 3 55.13.1 Did Asheville maintain an inventory of public trash receptacles? Yes
Did Asheville collect and properly dispose of waste from public trash receptacles
676 3 55.8.2 weekly? Yes
If so,what is the total annual estimated amount of trash collected/disposed of Trash=529,300 lbs
677 3 55.B.2 (pounds)? 724,660 Recycling=195,360 lbs
Did Asheville establish and publicize protocols for residential brush and bagged leaf
686 3 56.13.1 collections? Yes
694 3 56.B.2 Did Asheville collect brush and bagged leaves per the established schedule? Yes _
If so,what is the total annual amount of brush and leaves collected/disposed of
695 3 56.B.2 (pounds)? 12,960,000