WQ0002284_Correspondence_20010807

OUTER BANKS KINNAKEET ASSOCIATES, LLC
August 1, 2001
From: Jim Coleman
Outer Banks Kinnakeet LLC
PO Box 745
Avon, NC 27915
To: Kim Cole
DENR DWQ
943 Washington Square Mall
Washington, NC 27889
Re: Kinnakeet Shores Wastewater Plant
WQ0002284
Dear Ms. Cole:
POST OFFICE BOX 745
SUITE 209 SUN PROFESSIONAL CENTER
41838 HIGHWAY #12
AVON, NORTH CAROLINA 27915
252,995.3511 PH
ROGERHARDA VON@YAHOO. CUM
p-;(-,EIVED
AUG 0 7 2001
BY:
Per our conversation yesterday morning, we have had three incidents that we and our consultants feel are
from toxins entering the plant, killing the activated sludge. Overnight, the activated sludge went from cocoa
brown to black with a septic odor.
In each of these cases the problem has been accompanied by extremely large amounts of heavy foam
forming in the aeration chamber and being carried throughout each section. In May, after heavy wasting to
the digester for several days, cleaning out the filter backwash, chlorine, and dosing chambers, the plant
regenerated itself.
In mid -June, the same problem occured. We wasted three days and had 4,000 gallons of activated sludge
hauled in on June 19, 2001. Our samples were pulled on June 20, 2001 and the activated sludge seemed to
help the plant for two days. This sludge then died off. We did not receive our lab report for June 20th until
July 3, 2001 and it was too late for additional sampling.
July 4th. was the first set of samples taken for this month, we received them on July 26th. The second
sampling was pulled on July 17th and results received July 30th. On July 16th the plant was fine and
recovering, the morning of July 17th the plant was black and septic with high foam. At this point, there was
insufficient sludge to waste, so we pumped out the upper chambers and hauled in 2,000 gallons of activated
sludge. The plant slowly has been recovering. We hauled in 4,000 gallons on July 25, 2001 to help
strengthen the plant.
We had requested and been assured by "Law and Company" that alerts were set up for any monitoring
violations in their computers. The parameters were not re -installed after the tornado and fire hit the New
Bern lab. They have assured us they would be re-entered, and notification be sent to allow time for re -
sampling.
LAKESIDE AT KINNAKEET
KINNAKEET RESORT & BEACH CLUB AT AVON

We sought help or advice from two sources during this time. Dave Pharr, a wastewater IV operator and a
representative of "Purestream, Co.", the original manufacturer of the plant. Both parties concurred with our
assessment that something was being introduced to the collection system that poisoned the bugs. In fact,
Phil Hail from Purestream arrived on July 17th, the morning of the last occurance. Mr. Hail reviewed our
daily procedures and made three suggestions; 1) Cut back on our air to the filter backwash to 30 seconds;
2) Slow down our return from the clarifiers to the aeration chambers; 3) Use an enzyme called Bio-
Energizer to help strengthen the plant. We have done all three.
At the present time the plant is improving. We have been investigating the possible source(s) of the
contamination. After meeting with the real estate companies our concerns are minimal about their cleaning
products and their handling of pools and hottubs. We believe we are simply receiving normal household
waste and no contamination from poolltub drainage.
The Hatteras Island Plaza is the area that concerns us. The investigation has brought to our attention four
areas where toxic chemicals are being used; (1) Pesticide (Germicide); (2) wax stripping; (3) spraying for
ants inside and outside shops; (4) the "More is better" syndrome use of bleach, ammonia, and degreasers
which fosters excessive use. All of these were being used within the timeframe of the recent Plants
problems
During this investigation, the proper maintenance of grease interceptors, in -floor greases traps and outside
traps leave a lot to be desired. We have written a letter to the plaza management (attached) on our findings,
and have begun to form a program of discharge requirements for these businesses with the help of DENR
personnel.
' cerely,
—O �
Coleman

NON DISCHARGE WASTEWATER MONITORING REPORT Pag• of L
PERMrr NUMBER: MONTH: _� k-3 t- Lj YEAR: Z dp �-
FACILITY NAME: �=t� at�7a 1L C=�"r 3kAaQ-c;s CLASS: 1-L�, C—� COUNTY: kqa�
50050
00400
5O060 00310 00610 00530
31616
mm
to
u t
to
Fnter parameter code
above nmmo mW units below
Daily Rate
D
Op=tor
(Flow)
Fecal
a
Arrival
- Operator
' ORC
into
Colifolm
t
Time 2400
Time On
on
Treatment
Residual
BOD-S
poometric
e
Clock
Site
Site?
System
pH
Chlorine
20'C
NH3-N
TSS
Mean*)
55
HRS
Y/N
MGD
UNITS
UG/L
MOIL
MCJL.
MG/L
/100ML
t.
1 0
c
D A-
-0
t i,
.i:
F9
,
r.
x;
F
o spa
1♦2
.I;3a
14
6! 66
S
O
Aig
X.A.{V.:
."
.... a.
n .#..
i,......
a.j t
#".
`9E x##.'�'
a•o
a,
`.ta - 3.
L.. xac
16
'T'cc7..
r,
vim►
.OZ
#
�
�
max.
.,#
"3&.:
i .G.
•E'+36:
2 0
-vex,
to+c7.3o
4
4.
22
Li
14
.€
l.
24
'6C-1
Lq
.-off Zg.
(• Q
...
".." .. ".
a
.F
..-�.." ,...„x.
Veql
.-.
xx.•.,
U
kg
28
L-,6
-r-
"(3
+cg—
f
t•b
t
i
:s
fi
:r t
30
ti
a x�
Average
o Z Lf O
o to
Mlnlmum
.011
,D
tot
""
Composite C / Grab G)
OPERATOR IN RESPONSIBLE CHARGE (ORC) jty^ L D l-yV\.A,0 GRADE
CHECK BOX IF ORC HAS CHANGED ❑
CERTIFIED LABORATORIES (1) �� `�-t�'`� PA. �`( (2)
PERSON(S) COLLECTING SAMPLES
4001
Mall ORIGINAL and TWO COPIES to:
ATTN: COMPLIANCE GROUP
DIV. OF ENVIRONMENTAL MGT. X
DEHNR (SIG E OF OPERATOR IN RESPONSIBLE CHARGE)
P.O. BOX 29535 BY SIGNATURE, I CERTIFY THAT THIS REPORT IS ACCURATE
RALEIGH, NC 27626-0535 AND PLETE TO THE BEST OF MY KNOWLEDGE.
NDMR-2 (7/94)

IMMIJ
1 ---
Please check one of the following:
1. All monitoring data and sampling frequencies meet permit requirements. ❑ compliant
1. All monitoring data and sampling frequencies do NOT meet permit requirements. F non -compliant
If the facility is non -compliant, please explain in the space below the reason(s) the facility was not in compliance with its
permit. Provide in your explanation the date(s) of the noncompliance and describe the corrective action(s) taken. Attach
additional sheets if necessary.
■�. =..
"I certify, under penalty of law, that this document and all attachments were prepared under my direction or supervision in
accordance with a system designed to assure that qualified personnel properly gathered and evaluated the information
submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for
gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete.
I am aware that there are significant penalties for submitting false information, including the possibility of fines and
imprisonment for knowing violations"
(Permittee A
&L,.-C,
(Permittee - Please
4ati: C64.-A-
(Date)
lSL - 1?9 s-- 3S7 ( 3V A
(Phone Number) (Perms E . Date)
PARAMETER CODES
01002 Arsenic
31504 Coliform, Total
01067 Nickel
00929 Sodium
01022 Boron
00094 Conductivity
00600 Nitrogen, Total
00931 SAR
00310 BOD5
01042 Copper
00630 NO2&NO3
00745 Sulfide
01027 Cadmium
00300 Dissolved Oxygen
00620 NO3
00515 TDS
00916 Calcium
31616 Fecal Coliform
00556 Oil -Grease
00010 Temperature
00940 Chloride
01051 Lead
00400 pH
00625 TKN
50060 Chlorine, Total
00927 Magnesium
32730 Phenols
00680 TOC
Residual
01034 Chromium
71900 Mercury
00665 Phosphorus, Total
00530 TSS
00340 COD
00610 NH3 as N
00937 Potassium
01092 Zinc
Parameter Code assistance may be obtained by calling the Water Quality Compliance Group at [phone], ext. 536.
The monthly average for Fecal Coliform is to be reported as a GEOMETRIC mean. Use only units designated in the reporting facility's
permit for repQrting data.
** If signed by other than the permittee, delegation of signatory authority must he on file with the state per 15A NCAC 213.0506 (b) (2) (D).

Please indicate (by checking the appropriate box) whether the facility has been compliant or non -compliant
with the following permit requirements: (Note: If a requirement does not apply to your fuciliry put (NA) in the
compliant box.)
non-
compliant iant compliant
1. The application rate(s) did not exceed the limit(s) specified in the permit. ® ❑
2. The site was kept free of vegetation and raked at intervals specified in permit. ❑
rVI
3. The Automatically activated standby power source is on site and operational. L ❑
If the facility is non -compliant, Vlease.explain in the space below the reason(s) the facility was not in compliance with its
permit. Provide.in your explanation the date(s) of the noncompliance and describe the corrective action(s) taken. Attach
additional sheets if necessary.
"I certify, under penalty of law, that this document and all attachments were prepared under my diLection or supervision in
accordance with a system designed to assure that qualified personnel properly gathered and tvaluated the information
submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible
for gathering the information, the information submitted is, to the best of my knowledge and belief, tru;,, accurate, and
complete. I am aware that there are significant penalties for submitting false information, including tht possibility of fines
and imprisonment for knowing violations."
(Permittee- Please print or tjp�;) _,-
9at .- OM.I
P.6. Arw A✓om H.C. 2,7g1; qg r . 35-11 3a o
(Permittee Address) (Phone Number) (Per it E . Date)
r If signed by other than the permittee, delegation of signatory authority must be on Me with the state per 15A NCAC 2B.0506 (b) (2) (D).

®• Law & Company, Inc.
❑ Wilmington, NC ® Bridgeton, NC
1711 Castle St. 1102 D. Street Hwy 17N.
Wilmington NC 28403 Bridgeton, NC 28519
910-762-7082 252-636-6389
Program Area
❑ Drinking Water ❑ RCRA P.O. #
® Waste Water ❑ Soil / Sludge Quote #:
❑ Ground Water ❑ NPDES Contact:
RFC''FIVED Chain of Custody Record
❑ Columbia, SC ❑ Spartanburg, SC AUG 0 7 2001 Page of
110 Queen Parkway 119 Diversco Drive
Columbia, SC 29169 Spartanburg, SC 29307
803-739-2805 864-579-7711 `
Turnaround: ❑Standard ❑ 48 Hr. 024 Hr.
Roger Hard
Project M
Project ID: KINNAKEET SHORES
Customer Name, Address, Tele
hone, & Fax
Sample analysis required W — Use comments area to
specify specific compounds or methods. Specify
Preservatives
A: Cool to 40C
D: 1:1 HCI
Reporting
Bluing
Outer Banks / Kinnakeet Assoc.
Outer Banks / Kinnakeet Assoc.
preservation code in small upper boxes and Glass (G) or
B: HNO3 pH<2
E: NaOH pH>12
Roger Hard
Roger Hard
Plastic (P) in lower small box
C: H2SO4 pH<2
F: Sodium Thio .
P ; A
Pi A
Pi. F
P: C
Sampler
PO Box 948 / 41838 Hwy #12
PO Box 948 / 41838 Hwy #12
209 Avon Prof. Ctr
209 Avon Prof. Ctr
F
Signature:
Avon, NC 27915
Avon, NC 27915
Print
Name:
Field
Sample
Containers
Grab
Composite
Composite
;tea
Laboratory
Temperature
Identification
per
Start
Stop
;m
Sample
Sample
Daterrime
Date/Time
Date/Time
z
ID #
Sample
Comments
EFFLUENT
Al�ti, ;- -A,, --
;
A
p
-----------
.. / ` ✓ �'
Y/'
_ ,
I
I
I
I
!------------- LJ_-_--------_-__I
I I I I
I I I I
1
I I I
___✓_-- _ _---
Af"M AM/PM AAA/PM
l�
�1MlPM AMIPM AM/PM
---------- ------
I
I
I I
I I I I I
I I I
I
I
--- AAAIPM----I AAAIPM �-----AMIPM
I I I I
I I I
Relin ui B D te:
Time:
Received By:
Date: Time: ll
Relinquished By:
Date: Time:
Received By: Date:
Time:
IRelinquished By:
Date: Time:
Received By:
Date: Time:
SUBCONTRACT WORK — LABORATORY NAME
Relinquished By:
Date: Time:
Received By:
Date: Time:

LAW & COMPANY, INC.
Analytical & Consulting Chemist since 1903
408 B Street
PO Box 989
Bridgeton, NC 28519
Analytical Report
Client: Kinnakeet Shores
Mr. Roger Ha rd
P.O. Box 948
Avon, NC 27915
Sample #: BN05394
Location: Kinnakeet Shores
Report Date: 07/16/01
Collected By:
Collect Date:
Collect Time:
Project Code:
PO #:
Submit Date:
Submit Time:
Sample Results
N. PARKER
07/04/01
09:00
KKSBUX
07/04/01
14:30
Sample-11D
BNO5394
Analyte
Result
Units
MDL
Method
Lab ID
Biochemical Oxygen Demand
3.3
mg/L
2.0
SM-5210B
N2
Coliform, Fecal by Mem. Filter
<1
Col/100ml
1
SM-9222D
N2
Ammonia, as N by Electrode
42
mg/L
0.1
SM-4500NH3F
N1
Total Suspended Solids
93
mg/L
1
SM-2540D
N2
(N1) Wllminaton. NC
1711 Castle Street
[phone]
NC#16 / DW37701
SC# 99M
Signed:
(N2) Bddaoton. NC (N3) Columbia, NC
408 B St 201 Water Street
[phone] [phone]
NC# 571 / DW37772
Debbie Lavalle — Laboratory Supervisor
(S1) Columbia. SC (S2) Spartanburg, SC
110 Queen Parkway 119 Dlversco Drive
[phone] [phone]
SC# 32012 SC# 42016
Page 1 of 1

icr tr^

®• Law & Company, Inc.
❑ Wilmington, NC ® Bridgeton, NC
1711 Castle St_ 1102 D. Street Hwy 17N.
Wilmington NC 28403 Bridgeton, NC 28519
910-762-7082 252-636-6389
Program Area
❑ Drinking Water ❑ RCRA P.O. #
® Waste Water ❑ Soil / Sludge Quote #:
❑ Ground Water ❑ NPDES Contact:
RF'T`" '`G'l�a of Custody Record
❑ Columbia, SC ❑ Spartanburg, SC AUG 0 7 2001 Page Of
110 Queen Parkway 119 Diversco Drive
Columbia, SC 29169 Spartanburg, SC 29307
803-739-2805 864-579-7711-
Turnaround:
Project #:
Project ID:
Roger Hard
❑Standard ❑ 48 Hr. ❑24 Hr.
KINNAKEET SHORES
Customer Name, Address, Telephone, & Fax
Sample analysis required (X) — Use comments area to
specify spec compounds or methods. Specify
Preservatives
A: Cool to 40C
D: 1:1 HCI
Reporting Bluing
Outer Banks / Kinnakeet Assoc.
Outer Banks / Kinnakeet Assoc.
preservation code in small upper boxes and Glass (G) or
B: HNO3 pH<2
E: NaOH pH>12
Roger Hard
Roger Hard
Plastic (P) in lower small box
C: H2SO4 pH<2
F: Sodium Thios
PO Box 948 / 41838 Hwy #12
PO Box 948 / 41838 Hwy #12
P ; A P: A P: F P: C
Sampler
209 Avon Prof. Ctr
209 Avon Prof. Ctr
F A
I ;
Signature:
.��.
Avon, NC 27915
Avon, NC 27915
- -------------- - J-- ------
Print
Name:
,• �''
Sample Containers
Identification per
Grab Composite Composite
Start Stop
¢ z
Laboratory
Field
Temperature
Sample
Daterrime Date/Time Date/Time
o C <,
m F z '�
Sample
Q
ID #
Sample
EFFLUENT
Comments
-r-----MA/PM-----,-----
----
vCD
6�
- - AWPM - �� �- - AWPM
;
�
N
-M ` -M - - ANvPM -
;
;
;
--
®-
- ; - - -------------
AMIPM AM/PM AM/PM---
7
6
r ,----
;
AMlPM AMlPM AM%PM
--------_
ed Date:
Time:
Received By:..
Date: -7 Time:
Relinquished By:
Date: Time:
-� ,.
Q
eceived y; Date:
Time:
Relinquished By:
Date: Timer
Received By:
Date: Time:
SUBCONTRACT WORK — LABORATORY NAME
Relinquished By:
Date: Time:
Received By:
Date: rime:

1
Y
LAW & COMPANY, INC.
Analytical & Consulting Chemist since 1903
408 B Street
PO Box 989
Bridgeton, NC 28519
Analytical Report
Client: Kinnakeet Shores
Mr. Roger Ha rd
P.O. Box 948
Avon, NC 27915
Sample #: BN05614
Location: Kinnakeet Shores Eff
Report Date: 07/24/01
Collected By:
Collect Date:
Collect Time:
Project Code:
PO #:
Submit Date:
Submit Time:
Sample Results
N. PARKER
07/17/01
08:40
KKSBUX
07/17/01
14:40
Sample_ED
BNO5614
Analyte
Result
Units
MDL
Method
Lab ID
Biochemical Oxygen Demand
<2.0
mg/L
2.0
SM-5210B
N2
Coliform, Fecal by Mem. Filter
<1
Col/100ml
1
SM-9222D
N2
Ammonia, as N by Electrode
10
mg/L
0.1
SM-4500NH3F
Nl
Total Suspended Solids
78
mg/L
1
SM-2540D
N2
(N1) Wllminaton. NC
1711 Castle Street
[phone]
NC#16 / DW37701
SC# 99049
_ 1
Signed:
(N2) Bridaeton. NC (N3) Columbia, NC
408 B St 201 Water Street
[phone] [phone]
NC# 571 / DW37772
C
0
CyFrrlV:iS�
Debbie Lavalle — Laboratory Supervisor
(S1) Columbia. $C
(S2) Spartanburg SC
110 Queen Parkway
119 Diversco Drive
[phone]
[phone]
SC# 32012
SC# 42016
Page 1 of 1

LAW & COMPANY, INC.
Analytical & Consulting Chemist since 1903
408 B Street
PO Box 989
Bridgeton, NC 28519
Analytical Report
Client: Kinnakeet Shores
Mr. Roger Ha rd
P.O. Box 948
Avon, NC 27915
Sample #: BN05615
Location: Kinnakeet Shores North CF
(NI) Wllminaton. NC
1711 Castle Street
[phone]
NC#16 / DW37701
SC# 99049
Report Date: 07/24/01
Collected By:
Collect Date:
Collect Time:
Project Code:
PO #:
Submit Date:
Submit Time:
Sample Results
N. PARKER
07/17/01
00:00
KKSBUX
07/17/01
14:40
Sample —ID BNO5615
Analyte Result Units MDL Method Lab ID
Chemical Oxygen Demand 182 mg/L 10 HACH-8000 NI
CyffiilSS�
Signed: -
Debbie Lavalle — Laboratory Supervisor
(N2) Bridgeton. NC (N3) Columbla. NO
408 B St 201 Water Street
[phone] [phone]
NC# 571 / DW37772
(S1) Columbia. $C
($2) Spartanburg $C
110 Queen Parkway
119 Diversco Drive
[phone]
[phone]
SC# 32012
SC# 42016
Page 1 of 1

LAW & COMPANY, INC.
Analytical & Consulting Chemist since 1903
408 B Street
PO Box 989
Bridgeton, NC 28519
Analytical Report
Client: Kinnakeet Shores
Mr. Roger Ha rd
P.O. Box 948
Avon, NC 27915
Sample #: BN05616
Location: Kinnakeet Shores South CF
(N1) Wilmington. NC
1711 Castle Street
[phone]
NC#16 / DW37701
SC# 99049
Report Date: 07/24/01
Collected By:
Collect Date:
Collect Time:
Project Code:
PO #:
Submit Date:
Submit Time:
Sample Results
N. PARKER
07/17/01
00:00
KKSBUX
07/17/01
14:40
Sample —ID BN05616
Analyte Result Units MDL Method Lab ID
Chemical Oxygen Demand 130 mg/L 10 HACH-8000 N1
(N2) Bridgeton, NC
408 B St
[phone]
NC# 571 / DW37772
l---O�Signed:
Debbie Lavalle — Laboratory Supervisor
(N3) Columbia, NC
201 Water Street
[phone]
(S1) Columbia. SC
($2) Spartanburg SC
110 Queen Parkway
119 Dlversco Drive
[phone]
[phone]
SC# 32012
SC# 42016
Page 1 of 1

LAW & COMPANY, INC.
Analktical & Consulting Chemist since 1903
408 B Street
PO Box 989
Bridgeton, NC 28519
Analytical Report
Client: Kinnakeet Shores
Mr. Roger Ha rd
P.O. Box 948
Avon, NC 27915
Sample #: BN05617
Location: Kinnakeet Shores Surg
LN1) Wilminaton. NC
1711 Castle Street
[phone]
NC#16 / DW37701
SC# 99049
Report Date:
Collected By:
Collect Date:
Collect Time:
Project Code:
Po #:
Submit Date:
Submit Time:
Sample Results
07/24/01
N. PARKER
07/17/01
00:00
KKSBUX
07/17/01
14:40
Sample_ED BNO5617
Analyte Result Units MDL Method Lab ID
Chemical Oxygen Demand 191 mg/L 10 HACH-8000 Ni
fN2) Bridgeton, NC
408 B St
[phone]
NC# 571 / DW37772
Signed:
(N3) Columbla. NC
201 Water Street
[phone]
Debbie Lavalle — Laboratory Supervisor
(S1) Columbia, SC
(52) Spartanburg SC
110 Queen Parkway
119 Diversoo Drive
[phone]
[phone]
SC# 32012
SC# 42016
Page 1 of 1

LAW & COMPANY, INC.
Analytical & Consulting Chemist since 1903
408 B Street
PO Box 989
Bridgeton, NC 28519
Analytical Report
Client: Kinnakeet Shores
Mr. Roger Ha rd
P.O. Box 948
Avon, NC 27915
Sample #: BNO5618
Location: Kinnakeet Shores North AR
(N1) Wilmington. NC
1711 Castle Street
[phone]
NC#16 / DW37701
SC# 99049
Report Date: 07/24/01
Collected By:
Collect Date:
Collect Time:
Project Code:
PO #:
Submit Date:
Submit Time:
Sample Results
N. PARKER
07/17/01
00:00
KKSBUX
07/17/01
14:40
Sample —ID BNO5618
Analyte Result Units MDL Method Lab ID
Chemical Oxygen Demand 191 mg/L 10 HACH-8000 N1
o
c+yFrrist5
Signed..
Debbie Lavalle — Laboratory Supervisor
(N2) Bridgeton. NC (N3) Columbia. NC
408 B St 201 Water Street
[phone] [phone]
NC# 571 / DW37772
(S1) Columbia SC
110 Queen Parkway
[phone]
SC# 32012
(S2) $oartanburg, SC
119 Diversoo Drive
[phone]
SC# 42016
Page 1 of 1