NC0024431_NOV2023PC0355_20230705

DocuSign Envelope ID: 52D31142-F824-41AB-A823-7F085D049F2B
ROY COOPER
Co,ernor
ELIZABETH S. BISER
Secretary
RICHARD E. ROGERS, JR.
Director
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NORTH CAROLINA
Environmental Quality
July 05, 2023
Dwayne Owens
Kanuga Conferences Inc
130 Kanuga Chapel Dr
Hendersonville, NC 28739
SUBJECT: NOTICE OF VIOLATION
Tracking Number: NOV-2023-PC-0355
Permit No. NCO024431
Kanuga Conferences WWTP
Henderson County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Kanuga Conferences WWTP on
June 23, 2023. This inspection was conducted to verify that the facility is operating in compliance with the
conditions and limitations specified in NPDES WW Permit No. NC0024431. A summary of the findings and
comments noted during the inspection are provided in the enclosed copy of the inspection report.
The Compliance Evaluation inspection was conducted by Division of Water Resources staff from the Asheville
Regional Office. The following violation(s) were noted during the inspection:
Inspection Area Description of Violation
Sand Filters (Low rate) Overgrowth of vegetation in sand filters.
De -chlorination Wall of polishing basin leading to de -chlorination chamber shows signs of degradation
with a leak allowing a potential source of bypassing de -chlorination.
Disinfection -Tablet Water leaking into basin before contact with chlorine tablet from beneath pipe allowing a
potential source of bypassing chlorination
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Ashc+llk Rc9knal Officc 205p U.S. Hlghv+ay 70 Swannanoa, North Camllna 28776
62&2%4500

DocuSign Envelope ID: 52D31142-F824-41AB-A823-7F085D049F2B
In addition, the issues below must also be addressed:
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law.
To prevent further action, please respond in writing to this office within 30 days upon your receipt of this Notice
of Violation regarding your plans or measures to be taken to address the indicated violations and other identified
issues, if applicable.
If you should have any questions, please do not hesitate to contact Rachel Rose with the Water Quality
Regional Operations Section in the Asheville Regional Office at 828-296-4500.
Sincerely,
DocuSigned by:
Vauut,�, �°jbSS
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Daniel Boss, Assistant Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Ec: Laserfiche, Kevin White, ORC
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AshcvllkR l—IO CCI 2090U.5.Mghway70 I Swanna—. North Carallna 28776
62&296.4500

DocuSign Envelope ID: BF8A9DF8-58FB-4B20-AOCO-71B313EE82B7
United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 IN 1 2 u 3 I NCO024431 111 121 23/06/23 I17 18 LC] I 19 I s I 20L]
21111I I I I I I I II I I I I I I I I I I I I I I I I I I I I I I I II I I I I I r6
Inspection
Work Days Facility Self -Monitoring Evaluation Rating B1 QA ---------------------- Reserved -------------------
67
I 72 I n, I 71 I 74 79 I I I I I I I80
701 I 71 I LL -1 I I
LJ
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
01:OOPM 23/06/23
21/02/01
Kanuga Conferences WWTP
Kanuga Conference Dr
Exit Time/Date
Permit Expiration Date
Hendersonville NC 28793
02:30PM 23/06/23
25/11/30
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Kevin C White/ORC/828-289-2165/
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Dwayne Owens,130 Kanuga Chapel Dr Hendersonville NC 28739//828-692-9136/
No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit 0 Flow Measurement Operations & Maintenar 0 Records/Reports
Self -Monitoring Progran 0 Facility Site Review Effluent/Receiving Wate
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Mara G Chamlee DWR/ARO WQ/828-296-4500/
Ev
Rachel Rose DWR/ARO WQ/828-296-4500/
Daniel J Boss DWR/ARO WQ/828-296-4658/
y a 66ss
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#

DocuSign Envelope ID: BF8A9DF8-58FB-4B20-AOCO-71B313EE82B7
NPDES yr/mo/day Inspection Type (Cont.)
NC0024431 I11 12I 23/06/23 117 18 i c i
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Daniel Boss, Rachel Rose, and Mara Chamlee, with the Asheville Regional Office, met with Mr. Kevin
White for a Compliance Evaluation Inspection of the Kanuga Conference Center WWTP on June 23,
2023. This inspection was conducted to determine whether the facility is being operated and
maintained in conpliance with NPDES Permit No. NC0024431.
The following items were noted during the inspection:
Sand Filters: There is an overgrowth of weeds in the sand filters, especially in the last two sand filters
(numbers 3 and 4) which could diminish their filtering capacity. Proper maintenance of the sand filters
is required the WWTP to operate as intended.
Disinfection and De -Chlorination: The drain pipe leading from the sand filters to the chlorination
chambers shows a significant leak underneath the pipe that needs to be addressed due to potential
bypassing of the chlorination process. Additionally, there is structural deterioration of the wall
between the polishing pond and the de -chlorination chamber allowing a significant leak which could
lead to potential bypassing of the de -chlorination process.
Page#

DocuSign Envelope ID: BF8A9DF8-58FB-4B20-AOCO-71B313EE82B7
Permit: NCO024431 Owner -Facility: Kanuga Conferences WWTP
Inspection Date: 06/23/2023 Inspection Type: Compliance Evaluation
Permit
Yes
No
NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new
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application?
Is the facility as described in the permit?
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# Are there any special conditions for the permit?
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Is access to the plant site restricted to the general public?
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Is the inspector granted access to all areas for inspection?
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Comment:
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ■ ❑ ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable ❑ ❑ ■ ❑
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment:
Record Keeping
Yes
No
NA
NE
Are records kept and maintained as required by the permit?
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Is all required information readily available, complete and current?
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Are all records maintained for 3 years (lab. reg. required 5 years)?
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Are analytical results consistent with data reported on DMRs?
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Is the chain -of -custody complete?
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Dates, times and location of sampling
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Name of individual performing the sampling
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Results of analysis and calibration
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Dates of analysis
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Name of person performing analyses
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Transported COCs
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Are DMRs complete: do they include all permit parameters?
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Has the facility submitted its annual compliance report to users and DWQ?
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(If the facility is = or > 5 MGD permitted flow) Do they operate 24/7 with a certified
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operator on each shift?
Is the ORC visitation log available and current?
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Is the ORC certified at grade equal to or higher than the facility classification?
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Is the backup operator certified at one grade less or greater than the facility
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classification?
Page# 3

DocuSign Envelope ID: BF8A9DF8-58FB-4B20-AOCO-71B313EE82B7
Permit: NCO024431 Owner -Facility:
Inspection Date: 06/23/2023 Inspection Type:
Kanuga Conferences WWTP
Compliance Evaluation
Record Keeping
Yes
No
NA
NE
Is a copy of the current NPDES permit available on site?
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Facility has copy of previous year's Annual Report on file for review?
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0
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Comment: facility only requires maintenence/visitation 2 times per week.
Flow Measurement - Influent
Yes
No
NA
NE
# Is flow meter used for reporting?
0
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Is flow meter calibrated annually?
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0
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Is the flow meter operational?
0
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(If units are separated) Does the chart recorder match the flow meter?
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0
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Comment: Flow is calculated by dosing bell dumps at 4,300 gallons per dump.
Septic Tank
Yes
No
NA
NE
(If pumps are used) Is an audible and visual alarm operational?
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0
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Is septic tank pumped on a schedule?
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0
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Are pumps or syphons operating properly?
0
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Are high and low water alarms operating properly?
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Comment: Septic tank pumped as needed. Determined by measuring
scum blanket depth.
No alarms on site.
Sand Filters (Low rate)
(If pumps are used) Is an audible and visible alarm Present and operational?
Is the distribution box level and watertight?
Is sand filter free of ponding?
Is the sand filter effluent re -circulated at a valid ratio?
# Is the sand filter surface free of algae or excessive vegetation?
# Is the sand filter effluent re -circulated at a valid ratio? (Approximately 3 to 1)
Yes No NA NE
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Comment: Overqrowth of veqetation in sand filters. Especially in 3rd and 4th sand filters. See
summary for details
Disinfection -Tablet Yes No NA NE
Are tablet chlorinators operational? 0 ❑ ❑ ❑
Are the tablets the proper size and type? ■ ❑ ❑ ❑
Number of tubes in use?
Is the level of chlorine residual acceptable?
2
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Page# 4

DocuSign Envelope ID: BF8A9DF8-58FB-4B20-AOCO-71B313EE82B7
Permit: NCO024431 Owner -Facility:
Inspection Date: 06/23/2023 Inspection Type:
Kanuga Conferences WWTP
Compliance Evaluation
Disinfection -Tablet
Yes
No
NA
NE
Is the contact chamber free of growth, or sludge buildup?
0
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Is there chlorine residual prior to de -chlorination?
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Comment: One extra tube available for an as -needed basis, but not regularly used.
Water leaking into basin before contact with chlorine tablet from beneath pipe allowing
a potential source of bypassing chlorination. Source of leakage needs to be
determined. See summary for details
De -chlorination
Type of system ?
Is the feed ratio proportional to chlorine amount (1 to 1)?
Is storage appropriate for cylinders?
# Is de -chlorination substance stored away from chlorine containers?
Comment:
Yes No NA NE
Tablet
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Are the tablets the proper size and type? ❑ ❑ ❑
Are tablet de -chlorinators operational? ❑ ❑ ❑
Number of tubes in use? 2
Comment: One extra tube available for an as -needed basis, but not regularly used.
Wall of polishing basin leading to de -chlorination chamber shows signs of degradation
with a leak allowing a potential source of bypassing de -chlorination.
Effluent Sampling
Yes
No
NA
NE
Is composite sampling flow proportional?
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0
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Is sample collected below all treatment units?
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0
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Is proper volume collected?
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Is the tubing clean?
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# Is proper temperature set for sample storage (kept at less than or equal to 6.0
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degrees Celsius)?
Is the facility sampling performed as required by the permit (frequency, sampling type
0
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representative)?
Comment: Facility conducts grab samples only
Effluent Pipe
Yes
No
NA
NE
Is right of way to the outfall properly maintained?
0
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Are the receiving water free of foam other than trace amounts and other debris?
0
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If effluent (diffuser pipes are required) are they operating properly?
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0
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Page# 5

DocuSign Envelope ID: BF8A9DF8-58FB-4B20-AOCO-71B313EE82B7
Permit: NC0024431
Inspection Date: 06/23/2023
Effluent Pipe
Owner -Facility: Kanuga Conferences WWTP
Inspection Type: Compliance Evaluation
Yes No NA NE
Comment: Effluent pipe shows signs of rusting and degradation and will need replacing soon.
Standby Power
Is automatically activated standby power available?
Is the generator tested by interrupting primary power source?
Is the generator tested under load?
Was generator tested & operational during the inspection?
Do the generator(s) have adequate capacity to operate the entire wastewater site?
Is there an emergency agreement with a fuel vendor for extended run on back-up
power?
Is the generator fuel level monitored?
Yes
No
NA
NE
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Comment: No standby power available, but the only component that needs power is run by solar
panels on site.
Page# 6