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Home My WebLink AboutWQCSD0407_Compliance Evaluation Inspection_20230512ROY COOPER Governor ELIZABETH S. BISER Secretary RICHARD E. ROGERS, JR. Director Mr. Shannon Becker, President Aqua NC Inc. 202 Mackenan Dr Cary NC 27511 NORTH CAROLINA Environmental Quality April 12, 2023 Subject: Compliance Evaluation Inspection Permittee: Windemere/Cats Paw & the Highlands Wastewater Collection System Permit No. WQCSD0407 Iredell County Dear Mr. Becker, Mr. Tony Parker of the Mooresville Regional Office of the NC Division of Water Resources (DWR or the Division) conducted a compliance evaluation inspection (CEI) of the subject wastewater collection system (WWCS) on April 10, 2023. The assistance provided by Mr. Charles Welch during this inspection is greatly appreciated. A copy of the inspection report is attached for your records and inspection findings are summarized below. Site/System Review The following system components were inspected: a. Two pump stations were inspected. No issues noted. As you are aware, owners of permitted collection systems must comply with their permit and all rules listed under NC Administrative Code 15A NCAC 02T .0400, et seq. The system's compliance status with each of these rules is summarized below: a. 15A NCAC 02T .0403(a)(1): Requires that the system be effectively maintained and operated at all times to prevent discharge to land or surface waters and any contravention of ground or surface water standards. Observations: The system had SSO's for the review period and these were addressed previously under separate cover. Compliance Status: Compliant NORTH CARntnt Environmental NA o�mm�Mm�.onmentai ou.mr North Carolina Department of Environmental Quality I Division of Water Resources Mooresville Regional Office 1601 East Center Avenue, Suite 301 I Mooresville, NC 28115 704.663.1699 b. 15A NCAC 02T .0403(a)(2): Requires that a map of the wastewater collection system be developed and actively maintained. Observations: The utility uses digital and paper maps. Compliance Status: Compliant c. 15A NCAC 02T .0403(a)(3): Requires that an operation and maintenance (O&M) plan be developed and implemented, which includes inspection frequency, preventative maintenance schedule, and overflow response. Observations Records were available for all activities. Compliance Status: Compliant d. 15A NCAC 02T .0403(a)(4): Requires that the permittee or its representative inspect pump stations that are not connected to a telemetry system (i.e., remote alarm system) every day (i.e., 365 days per year) and pump stations that are connected to a telemetry system at least once per week. Observations: Pump station logs indicate that the pump stations are being inspected as required. Compliance Status: Compliant e. 15A NCAC 02T .0403(a)(5): Requires that the permittee or its representative inspect high -priority sewers (HPS - as defined in 15A NCAC 02T .0402(2)) at least once every six months and document the inspections. Observations: The system has no high priority lines. Compliance Status: Compliant f. 15A NCAC 02T .0403(a)(6): Requires that the permittee or its representative conduct a general observation of the entire wastewater collection system at least once per year and document same. g- Compliance Status: Compliant. 15A NCAC 02T .0403(a)(7): Requires that overflows and bypasses from the system be reported to the Division's Mooresville Regional Office in accordance with 15A NCAC 02B .0506(a), and that public notice must be provided as required by G.S. 143-215.1C. Observations: SSO's have been reported with this system for this review period and these have been addressed previously under separate cover The NC regulations 1:)..E Q?) NORTH CAROLINA nepnrhrerrt of Environments) Ouolny North Carolina Department of Environmental Quality I Division of Water Resources Mooresville Regional Office 1601 East Center Avenue, Suite 301 I Mooresville, NC 28115 704.663.1699 and statutes, which cover the reporting requirements for SSOs, are found in NC Administrative Code 15A NCAC 02B .0506(a) and NC General Statute 143- 215.1C, respectively. You may access the NC regulations online at the NC Office of Administrative Hearings (OAH) website at: http://www.oah.state.nc.us/rules/ and the NC General Statutes online at the NC General Assembly's website at: http://www.ncga.state.nc.us/gascripts/Statutes/StatutesTOC.pl. You may wish to review them to ensure you are fully familiar with all requirements. When reporting SSOs to DWQ, you must call the Mooresville Regional Office (MRO) at 704-663-1699 during normal business hours. If outside normal business hours, you must report the spill to the NC Division of Emergency Management at 1-800-858-0368. Please note that all reportable SSOs must be reported within 24 hours of the occurrence, or first knowledge, of the SSO. Please also note that voice mail or faxed messages are not considered as the initial verbal report. You must talk to and report the spill to a live person. Compliance Status: Compliant h. 15A NCAC 02T .0403(a)(8): Requires that a grease control program be developed and implemented as follows: 1. For privately owned collection systems, the Grease Control Program shall include at least bi-annual distribution of grease education materials to users. 2. Grease education materials shall be distributed more often than required above if necessary to prevent grease -related sanitary sewer overflows. Observations: Educational info is provided as required. Compliance Status: Compliant. i. 15A NCAC 02T .0403(a)(9): Requires that rights -of -way (ROW) and easements be maintained to allow for personnel and equipment accessibility. Observations: Lines and R/W's are maintained. Compliance Status: Compliant. I- 15A NCAC 02T .0403(a)(10): Requires that documentation be kept for all activities you undertake to comply with the requirements of 15A NCAC 02T .0403, subparagraphs (a)(1) through (a)(9), for a minimum of three years, with the exception of the map, which shall be maintained for the life of the system. Observations: Records were reviewed for all activities. Compliance Status: Compliant 1:)..E Q?) NORTH CAROLINA nepnrhrerrt of Environments) Ouolny North Carolina Department of Environmental Quality I Division of Water Resources Mooresville Regional Office 1601 East Center Avenue, Suite 301 I Mooresville, NC 28115 704.663.1699 The attached inspection report should be self-explanatory; however, if you have any questions regarding the inspection report or this letter, please contact Tony Parker at 704-663-1699 or tony.parker@ncdenr.gov. Sincerely, CDocuSigned by: 14441.4v N P44.1.4 F161FB69A2D84A3... Andrew H. Pitner, P.G., Assistant Regional Supervisor Mooresville Regional Office Water Quality Regional Operations Section Division of Water Resources, NCDEQ Attachments: BIMS Inspection Report CC: DWR files (Laserfiche) D_E Q?) NORTH CAROLINA nepnrhrerrt of Environments) Ounifiy North Carolina Department of Environmental Quality I Division of Water Resources Mooresville Regional Office 1601 East Center Avenue, Suite 301 I Mooresville, NC 28115 704.663.1699 Compliance Inspection Report Permit: WQCSD0407 Effective: 11/16/10 Expiration: SOC: Effective: Expiration: County: Iredell Region: Mooresville Contact Person: Randy Simmons Directions to Facility: Owner : Aqua North Carolina Inc Facility: Windemere Collection System Title: Phone: 336-992-9000 System Classifications: Primary ORC: Certification: Phone: Secondary ORC(s): On -Site Representative(s): Related Permits: NC0080691 Aqua North Carolina Inc - Windemere WWTP Inspection Date: 05/10/2023 Entry Time 11:20AM Exit Time: 01:OOPM Primary Inspector: Tony Parker Phone: 704-663-1699 Secondary Inspector(s): Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling Permit Inspection Type: Deemed permitted collection system management and operation Facility Status: Compliant ❑ Not Compliant Question Areas: ▪ Miscellaneous Questions ▪ Spills/Response Plan ▪ Manholes (See attachment summary) ▪ General ▪ Inspections ▪ Pump Stations ▪ Grease Control ▪ Lines Page 1 of 6 Permit: WQCSD0407 Owner - Facility:Aqua North Carolina Inc Inspection Date: 05/10/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Inspection Summary: Page 2 of 6 Permit: WQCSD0407 Owner - Facility:Aqua North Carolina Inc Inspection Date: 05/10/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine General # Is this system a satellite system? # If Yes, what is system name or permit number? Is there a overall sewer system map? Does the map include: Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location # Flow direction # Approximate pipe age # Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Are system maintenance records maintained? Comment: The utility uses digital and paper maps. Grease Control Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) The utility does mail outs 2/year and posts FOG info on website. For public systems, is there a Grease Control Program via an ordinance/agreement? If Yes, does it require grease control devices at applicable locations? Is the Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? Yes No NA NE ❑ ❑ • ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ •❑ • ❑ ❑ ❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ •❑ ❑ ❑ •❑ ❑ ❑ •❑ ❑ ❑ •❑ Comment: This is a private investor owned deemed system and they have a sewer use policy ( not an ordinance ) approved by the NCUC which allows them to control FOG's entering their system. Spills and Response Action Plan # Is system free of known points of bypass? # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Is a Spill Response Action Plan available? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ Page 3 of 6 Permit: WQCSD0407 Owner - Facility:Aqua North Carolina Inc Inspection Date: 05/10/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Is a Spill Response Action Plan available for all personnel? Does the plan include: # 24-hour contact numbers # Response time # Equipment list and spare parts inventory # Access to cleaning equipment # Access to construction crews, contractors, and/or engineers # Source of emergency funds # Site sanitation and cleanup materials # Post-overflow/spill assessment Comment: A spill response plan was available. Inspections Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high -priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Comment: This system has no HPL's. Lines/Right-of-Ways/Aerial Lines Please list the Lines/Right of Ways/Aerial Lines Inspected: All gravity lines are within the parking area of the Cats Paw Condo;s and all ARV's are within the street R/VV's. All other lines are force mains over other parcels that are open and mowed. No issues observed with these lines and annual inspections are performed and documented. Are right-of-ways and easements maintained for the full width for access? If No, give details on temporary access: Is maintenance documented? Were all areas/lines inspected free of issues? Comment: No issues with lines. Manholes Please list the Manholes Inspected: No gravity lines were observed as all manholes had been paved over at the Cats Paw Condo's by other contractors for the HOA. The utility will need to locate these and raise them to street grade for access. Are manholes accessible? # Are manhole covers/vents above grade? • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑•❑ ❑ ❑ • ❑ ❑ ❑ • ❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE ❑ • ❑ ❑ ❑ • ❑ ❑ Page 4 of 6 Permit: WQCSD0407 Owner - Facility:Aqua North Carolina Inc Inspection Date: 05/10/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Are manholes free of visible signs of overflow? Are manholes free of sinkholes and depressions? Are manhole covers present? # Are manholes properly seated? # Are manholes in good condition? # Are inverts in good condition? Is flow unrestricted in manholes? Are manholes free of excessive amounts of grease? Are manholes free of excessive roots? Are manholes free of excessive sand? Are manhole vents screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Comment: See previous comments above. Pump Stations Please list the Pump Stations Inspected: Windemere Club House Lift Station and Cats Paw Lift Station. No issues noted with these duplex stations. # Number of duplex or larger pump stations in system # Number of vacuum stations in system # Number of simplex pump stations in system # Number of simplex pump stations in system serving more than one building How many pump/vacuum stations have: # Atwo-way "auto polling" communication system (SCADA) installed? # A simple one-way telemetry/communication system (auto -dialer) installed? For pump stations inspected: Are they secure with restricted access? Were they free of by-pass structures/pipes? Were wet wells free of excessive grease/debris? # Do they all have telemetry installed? Is the telemetry system functional? Is a 24-hour notification sign posted ? Does the sign include: Owner Name? Pump station identifier? # Address? Instructions for notification? ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑• ❑ ❑ ❑• ❑ ❑ ❑• ❑ ❑ ❑• ❑ ❑ ❑• ❑ ❑ ❑• ❑ ❑ ❑• ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑• Yes No NA NE 2 0 85 0 0 2 • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ Page 5 of 6 Permit: WQCSD0407 Owner - Facility:Aqua North Carolina Inc Inspection Date: 05/10/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine 24-hour emergency contact numbers? Are audio and visual alarms present? Are audio and visual alarms operable? # Is there a backup generator or bypass pump connected? If tested during inspection, did it function properly? Is the back-up system tested at least bi-annually under normal operating conditions? # Does it have a dedicated connection for a portable generator? # Is the owner relying on portable units in the event of a power outage? # If Yes, is there a distribution plan? If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan? The utility has a fleet of portable generators available and are located mostly at their Denver NC Office. These were not evaluated during this visit as none were on site. However, the stations inspected did have a quick connect hook up available for a portable unit. # Does Permittee have the approved percentage of replacement simplex pumps? Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Comment: The pump stations were naintained and documented, • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ • • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Page 6 of 6