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Home My WebLink AboutNC0066249_NOVNOI2022LV0935_RESP_20230117Leisa & Frank Reusch, 109 Redwater Way, Greer, SC 29651 Water Quality Regional Operations Asheville Regional Office North Carolina Department of environmental Quality Water Quality Regional Operations Section Asheville Regional Office 2090 US Highway 70 Swannanoa, NC 28778 January 91h 2023 Subject: Notice of Violation & Intent to asses civil penalty Tracking NO: NOV-2022-LV-0935 Permit No: NC0066249, Country Acres Mhp WWTP, Henderson County Your letter dated December 28`h 2022, received January 5" 2023 Dear Ladies and Gentlemen, We are fully aware of the waste water situation in October 2022. Our Operator, Jones Environmental, who inspects the plant daily, observed an undefined fluid on top of the sewage (white/milky) on 10/25/22. He took a picture and a sample for chemical analysis right away. Our operator checked the TSS but there was no abnormality (also confirmed later in the analysis report). Based on the analysis report, the main problem seemed to be the BOD. We could not find a problem in the working structure of the plant, also supported by the other chemical values. As a first action, Jones Environmental tried to take out as much of the milky water as possible and dumped it into the digester to reduce the contamination. As soon as we got the lab results back, they increased the DO by increasing the air volume and time of the air pump. The result of these immediate actions is shown in the reduction of the BOD of the following sample 6 days later to 19mg/I. The BOD continually reduced and as of 12/28/22 the BOD is again Q. As a preventive action, that should help to avoid that in the future, we informed all our tenants by E- mail and a posting at the park Entrance, that they should be more careful when throwing things in the sewer system (see park notice attached; Not to flush). We appreciate your support and understanding, Zis)a"Reusch Attachment 1: email letter Attachment2: picture of notice at the park entrance Dear Tenants, Please treat the waste water system as for waste water and not for a trash can. Please avoid throwing chemicals and other products in the sink or toilet or outside on the property. Here a short list as a guideline what not belongs in the sewer system: What Not To Flush • Fats or grease • Motor oils or fuels • Paint, Stain • Disposable diapers • Coffee grounds, egg shells, nut shells • Filter tip cigarettes • Sanitary napkins, tampons or condoms • Paper towels, rags or baby wipes • Paints or chemicals • Cleaning supplies (in large quantities) • Cat litter All this information can be found at (www.flowhawks.com) For further questions what can go in the system or wastewater emergencies please call: Daniel Jones @ (828) 772-5466 or Mark Jones @ (828) 273-0760 from Jones Environmental. We appreciate your help in that matter very much Frank and Leisa �e .. ��` t ,f91r��Yr ��'r�'�l A, �••l ,r� °/ :rt (! tv r•' A.� tt ' `e ,� K � 1 .�i� ) h Syr-'�r ��•J l M