WQCS00006_NOI_NOV2021DV0380_Response_20210922

GREENSBORO
NORTH CAROLINA
September 22, 2021
Lon T. Snider, Assistant Regional Supervisor
Water Quality Regional Operations
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
Dear Mr. Snider,
NC Department of
Environmental Quality
Received
SEP 2 4 2021
Winston-Salem
Regional Office
This letter is in response to the Notice of Violation and Recommendation for Enforcement Letter
dated September 8, 2021 received by the City of Greensboro. The address where the violation
occurred and the amount spilled is shown below:
1. 2730 Dumont Drive 2625 Gallons
The sanitary sewer release at 2730 Dumont Drive on June 26, 2021, was due to debris
accumulation in the sanitary sewer at this address. A combination jet truck was dispatched to
unstop the blockage and clean the line. Once the sanitary sewer overflow was stopped, we
thoroughly cleaned all lines in the area to ensure we could perform a CCTV inspection of the
line to see if further action would need to be taken to prevent future debris accumulation. Upon
our CCTV inspection, we found a heavy presence of "flushable wipes" that the residents are
using. To combat this current trend, we produced and distributed public notices via social media
and television on the effects that wipes have on the collections system to help prevent future
accumulation. The line is currently on a preventative maintenance schedule, and we will increase
the frequency of cleaning now that the presence of wipes has been detected.
Remediation efforts included opening fire hydrants to flush the affected area and spreading lime
to minimize the spill's impact.
It is our duty to comply with the requirements of Collection System Permit Number WQCS00006
and G.S. 143-215.1(a)(1), and we will continue to address unforeseen circumstances as quickly
as they occur. If any additional information is required, please do contact me. We appreciate
your review and welcome your feedback.
Sincerely yours,
�� .�
Robert Martin, Construction and Maintenance Supervisor
cc: Adam Conn, Operations Manager
PO BOX 3136 • GREENSBORO NC 27402-3136 • WWW.GREENSBORO-NC.GOV • 336-373-CITY (2489)
W

GREENSBORO
NORTH CAROLINA
Patrick Smith, Utilities Maintenance Superintendent
I
MIT
PO BOX 3136 • GREENSBORO NC 27402-3136 • WWW.GREENSBORO-NC.GOV • 336-373-CITY (2489)