WQCS00003_NOI_NOV2022DV0167_Response_#3_20220622

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nston-Salem /Forsyth County
Uti I ities
Water •Wastewater • SDlid Waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
O: 336-727-8000 • w0cutilities.org
June 22, 2022
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division of Water Resources
450 W. Hanes Mill Road, Suite 300
Winston-Salem, NC 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202200625
Dear Mr. Snider:
�7 NC Department of
Environmental Quality
a• Received
JUN % 7 2072
Winston-Satern
Regional Office
This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the Notice of Intent to
Enforce Civil Penalty for the sanitary sewer overflow (SSO) Incident #202200625 caused by roots in the line.
On April 15 at 3:45 p.m. an SSO occurred at 3664 Winding Creek Way in Winston-Salem. Our first responders
determined that roots created a blockage that led to the overflow. A high-pressure nozzle was used to cut
through the roots and normal flow was restored at 6:15 p.m. that evening. The area was cleaned following
standard protocol and a diffuser was deployed for 2.5 hours. Upstream and downstream mains were cleaned
and inspected by CCTV with no visual defects observed.
WSFC Utilities continues to make progress in minimizing SSOs and has the proper programs in place to maintain
our high level of performance. Since the start of the Collection System Improvement Program in 2016, we have
cleaned 58% of our system, which is more than 1,000 miles of pipe. We are well positioned to exceed our goal of
cleaning the entire system by 2026.
I hope this information is helpful with your investigation of Incident #202200625. If you require additional
information, please contact me at 336-747-7315.
S' cerely,
Courtney r P.E.
Utilities Director
cc: Michael Stover, P.E., Deputy Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
File
I or, Council: Mayor Allen Joims; Denim D.Adams, Mayor Pm TemWm, North Ward;6artun Hanes Burke, Northeast Ward; Rohet C. Clark, Wert Ward;
John C Larson, Somh Ward; Jeff Macintosh, Northwest Ward; Kevin Mundy, southwest Ward; Annette Scippa, East Ward; James Taylor, Jr., Southeast Ward;
City Manager. Lee D. Gann,
County Commissioners: David R. Plyler, Chair; Don Martin, Vice Chair; Fleming El -Amin; Ted Kaplan; Richard V. Linville; Torte McDaniel; Gleam D. Whisenhunti
Cal 311or336-727-8000 Count, Man ger:oedlevwem,Jr.
mk Cda,OfWs. WimtcnSalem/Forsl Caught, Way Comedies.: Randall S. Took, Chair; L. Wesley Curti, Jr., Vice Chair; Harold E. Day; Harald Eustache; Tom Gifan;
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say' ••1 � Worm H.Hines; Duam Long; Hugh W.Jernigan; Chns Parker; Clones Wilson; Allan younger