WQCS00003_NOI_NOV2022DV0125_Response_#1_20220531 (4)

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tter •wastewater •saw waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
0: 336-727-8000 • wskutilities.org
June 22,2022
niDepartment l Quali
Lon T. Snider, Regional Supervisor Received -
North Carolina Department of Environmental Quality Meat
Division of Water Resources JUN 2 % c"%L
450 W. Hanes Mill Road, Suite 300 VT Win a�
Winston-Salem, NC 27105 " fern
Rey . �u Office
Re: Sanitary Sewer Overflow Civil Penalties Incident #202200627
Dear Mr. Snider:
This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the Notice of Intent to
Enforce Civil Penalty for the sanitary sewer overflow (SSO) Incident #202200627 caused by grease in the line.
On April 18 at 7:30 p.m. an SSO occurred at 3793 Hartford Street in Winston-Salem. Our first responders
determined that the overflow was caused by an accumulation of grease. A high-pressure nozzle was used to cut
through the blockage and normal flow was restored within five hours. The area was cleaned following standard
protocol and a diffuser was deployed for three hours. Upstream and downstream mains were cleaned and
inspected by CCTV with no visual defects observed.
As is our standard proactive practice, Can the Grease and No Wipes in Pipes literature was distributed to
customers near the spill site. Our Can the Grease outreach continues to educate the public on proper disposal of
fats, oils and grease. cityofws.org/grease
WSFC Utilities continues to make progress in minimizing SSOs and has the proper programs in place to maintain
our high level of performance. Since the start of the Collection System Improvement Program in 2016, we have
cleaned 58% of our system, which is more than 1,000 miles of pipe. We are well positioned to exceed our goal of
cleaning the entire system by 2026.
I hope this information is helpful with your investigation of Incident #202200627. If you require additional
information, please contact me at 336-747-7315.
ly,
Courtney Driver, P.E.
Utilities Director
Clw Cpund: Mniar Alien Joins; Denise D. Adamz, Mayor ProTempos, North Ward; Rarbal Hams Rude, Northeast Ward; Robert C. Clad, WertWard;
John C Larson, South Ward; Jeff Macintosh, Northwest Ward; Kevin Mundy, Southwest Ward; Anntte Sappic, East Ward; James Tayloi, Jr., Southeast Ward;
City Mana{ec Lea D. Garrity
County Commlaelc'em D.Ad R. Plylep Chalr, Don Marti, Vica Chalq Fleming EI-Amin; Ted Kaplan; Richard V. Linville; Tanya McDaniel; Gloria D. W hisenhunt;
Call 311or336-727-80M epuntyManager:DWleywatts,Jr.
WhutorvSalem/Forsyth County Utllity C dnlai RaMall 5.Tattle,pair,L West" C Ma, Jr., viceGir; Harold E. Day: Harold Euatache; Tom Griffin;
[e-mail] Yvonne H.Hines; Due. Lwy; Hugh W.Jemigan;(Inns Par•r; Charles Wilaom All.. Younger

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cc: Michael Stover, P.E., Deputy Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
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