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HomeMy WebLinkAboutWQCS00005_NOV-2023-DV-0133_Response Rvcd_20230410WATER MANAGEMENT CITY OF DURHAM City of Durham Department of Water Management 1100 Martin Luther King Jr Parkway Durham, NC 27707 919-560-4344 April 6, 2023 Mr. Scott Vinson, Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office NCDEQ, Division of Water Resources 3800 Barrett Drive Raleigh, NC 27609 N(' Dept of Environmental Quality Raleigh Regional Office Subject: NOV-2023-DV-0133 Permit No. WQCS00005 Dated: March 13, 2023; Received: March 23, 2023 City of Durham Collection System, Durham County Dear Mr. Vinson, On March 23, 2023, the City of Durham Department of Water Management (DWM) received the above referenced Notice of Violation and Intent to Issue Civil Penalty. As graciously requested in the letter, the following evidence and justification demonstrates that these events were exceptional, unintentional, temporary, and beyond reasonable control of the utility, and that DWM undertook significant costs to mitigate their impact. Further, it demonstrates DWM's strong commitment to and investment in preventing and mitigating sanitary sewer overflows (SSOs). All conditions of the City's Collection System permit are met by the Department, including system cleaning, site visits, inspections, and easement maintenance. As such, we respectfully request that no civil penalties be assessed for the SSOs that occurred in the City's sewer collection system between February 1, 2023, and February 28, 2023. Incident#202300228 -1003 Orchard Oriole Lane — February 6. 2023 On February 6, 2023, at 8:04 AM, an overflow occurred near 1003 Orchard Oriole Lane releasing an estimated 420 gallons of wastewater into an unnamed tributary of Third Fork Creek. Crews discovered that debris in the line was the cause of the blockage and used a JetVac truck to successfully clear the line. After assessing the extent of the spill, crews dammed the downstream creek with sandbags, set up a 4-inch pump to pump the untreated wastewater back into the collection system, and flushed the,area using a nearby hydrant (dechlorinated water). Crews then used a JetVac truck to clean the three upstream and three downstream pipe reaches to ensure the pipes were clear. The City's Stormwater Services Division responded and conducted ammonia testing to help determine the spill's extent and advise when the site returned to normal conditions. No immediately visible adverse environmental impacts or hazards to persons or property were observed. A news release was issued within a 24-hour window. The cost to remediate this spill was $3,358.09. Incident#202300358 - 500 S Pettigrew Street— February 19, 2023 On February 19, 2023, at 10:38 AM, an overflow occurred near 500 E Pettigrew Street releasing an estimated 762 gallons of wastewater into a body of water or tributary of Third Fork Creek. Crews discovered that a sewer plug left during private contractor work prevented the normal operation of the existing sewer main and caused the blockage. DWM has identified the contractor and is addressing the issue with them. Crews used a JetVac truck to successfully clear the line. After assessing the extent of the spill, crews dammed the downstream creek with sandbags, set up a 4-inch pump to pump the untreated wastewater back into the collection system, and flushed the area using a nearby hydrant (dechlorinated water). Crews then used a JetVac truck to clean the three upstream and three downstream pipe reaches to ensure the pipes were clear. The City's Stormwater Services Division responded and conducted ammonia testing to help determine the spill's extent and advise the Department when the site returned to normal conditions. No immediately visible adverse environmental impacts or hazards to persons or property were observed. A news release was issued within a 24-hour window. The cost to remediate this spill was $3,270.65. Ongoing City -Wide Measures to Reduce the Occurrence of SSOs DWM has several programs in place to prevent and reduce the occurrence of SSOs. DWM has implemented a Collection System Management, Operations & Maintenance (CMOM) plan that expands and enhances its existing programs. System Flushing and Inspection: DWM routinely contracts cleaning, CCTV inspection, smoke testing, and manhole inspections of portions of the sewer collection system. DWM completes the inspection of the collection system systematically based on City defined geographical basins. DWM ensures the requirements of the collection system permit are met by deploying City crews to clean at least 10% of the collection system annually with a goal of exceeding the requirement by an additional two to five percentage points each year. DWM measures the cleaning on a fiscal year basis starting July 1. In Fiscal Year 2021, DWM cleaned 14.8% of the collection system. In Fiscal Year 2022, DWM cleaned 13.4%of the collection system. As of February 28, 2023, 4.2% of the City's collection system had been cleaned by City staff and contractors since July 1, 2023. As usual, we plan to increase our rate of sewer cleaning activity in the spring. • Sewer Rehabilitation Program: DWM has an active Sewer Rehabilitation Program. The program includes flow monitoring (25 permanent monitors), CCTV inspection, manhole inspection, easement mowing, field inspections and investigations, point repairs, line replacement, root and grease abatement and cured -in -place manhole and line rehabilitation. There are four full-time equivalents (FTEs) employees dedicated to DWM's system rehabilitation programs in the Utility Engineering Division of the Department. This workgroup handles flow monitoring and system data management and contract preparation, administration, and inspections. There are 21 FTEs in the City's Collections Systems Maintenance (CSM) workgroup in the Water and Sewer Maintenance (WSM) Division of DWM. This group performs CCTV inspections, hydraulic cleaning activities, mowing, manhole inspections, and manhole repairs. They respond to all reported concerns including blockages and overflows. In addition, the CSM crews are supported by the Excavation Services workgroup of WSM who perform identified point repairs, line replacements, and cured -in -place lining. In 2018, the department established the Lift Station Maintenance Division (LSM) to focus on oversight and maintenance of the 63 lift stations throughout the service area and the 136 air relief valves (ARVs) in the system. This workgroup of 21 FTEs conducts required daily, weekly, monthly, and annual inspections and associated preventive maintenance activities. DWM spends more than $5,000,000 on Sewer Rehabilitation projects annually as a part of its Capital Improvements Programs. Fats, Oils, and Grease Program (FOG): The department's FOG education and outreach effort is conducted by three FTEs. (Staff are shared between the Industrial Pretreatment, Septage and FOG Programs). In addition to working with the Durham County Health Department, staff routinely inspect over 800 food service establishments (FSEs) annually to ensure appropriate cleaning and maintenance of grease interceptors. Staff participate in several community events, such as Earth Day, Center Fest, and the Bimbe Festival, as well as neighborhood meetings. Department staff deliver residential Fat Trappers to increase awareness of the proper disposal methods for waste. DWM staff also conducts post-SSO follow-up education and enforcement as necessary. DWM invests over $50,000 per year in advertising the proper disposal of FOG on television. Staff post to the City's quarterly newsletter, the Durham Digest, along with multiple mentions in the City Manager's Report known as City Connect, to reach a broad range of Durham residents. Summary: Based upon the documented information provided above regarding these incidents, DWM believes that these SSO's were exceptional, unintentional, temporary, and caused by factors beyond the City and Department's control. DWM actively manages, operates, and maintains its system in such a manner as to meet or exceed all the requirements of the Collection System permit. As detailed above, DWM systematically inspects, flushes, and rehabilitates its wastewater collection system. The Department also actively works to regulate and educate the community regarding what should and should not be discharged into the City's sewer collection system. The department staff welcomes the opportunity to meet with you and your staff to review our program and discuss constructive ways to improve what we are already doing in the City of Durham. If you have any questions or need any additional information please do not hesitate to contact me at (919) 560-4381 or via email at Don.Greeley@durhamnc.gov. Sincerely, Donald F. Greeley Director Attachments C: Jason Robinson, DEQ— Water Quality Regional Operations Section, Raleigh Regional Office Junior Mobley, Superintendent, Water & Sewer Maintenance Scott Smart, Assistant Director Mary Tiger, Assistant Director Jerry Morrone, Utility Engineering Manager, Sr. NC Dept of Environmental Quality DWR State of North Carolina Department of Environment and Natural Resources UP 1 0 2013 Division of Water Resources Collection System Sanitary Sewer Overflow Reporting Form Division of Water Resources Form CS-SSO Raleigh Re+irolal Office PART I: This form shall be submitted to the appropriate DWQ Regional Office within five business days of the first knowledge of the sanitary sewer overflow (SSO). Permit Number: WQCS00005 (WQCS# if active, otherwise use WQCSD#) Facility: Durham Collection System Incident #: 202300228 Owner: City of Durham City: Durham County: Durham Region: Raleigh Source of SSO (check applicable): 0 Sanitary Sewer ❑ Pump Station / Lift Station SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. Pump Station 6, Manhole at Westall & Bragg Street, etc): 1003 Orchard Oriole Ln, Durham, NC, 27713 Manhole #: 10276 Latitude (Decimal Degrees): Longitude (Decimal Degrees): Incident Started Dt: 02/06/2023 Time: 8:04 am Incident End Dt: 02/06/2023 Time: 09:28 am (mm-dd-yyyy) (hh:mmAM/PM) (mm-dd-yyyy) (hh:mmAM/PM) Estimated Volume of the SSO: 420 gallons Estimated Duration (Round to nearest hour): 1:24 hours Describe how the volume was determined: 5GPM X 84mins Weather conditions during the SSO event: Dry Did SSO reach surface waters? 0 Yes ❑ No ❑ Unknown Volume reaching surface waters (gals): 420 Surface water name: Third Fork Creek Did the SSO result in a fish kill? ❑ Yes ONo ❑ Unknown If Yes, what is the estimated number of fish killed? SPECIFIC cause(s) of the SSO: 0 Debris in line 24 hour verbal notification (name of person contacted ): Dorothy M Robson 0 DWR ❑ Emergency Mgmt Date (mm-dd-yyy): 02/06/2023 Time (hh:mm AM/PM): 12:15:00 pm If an SSO is ongoing, please notify the appropriate Regional Office on a daily basis until SSO can be stopped. Per G.S. 143-215.1 C(b), the responsible party of a discharge of 1,000 or more of untreated wastewater to surface waters shall issue a press release within 24-hours of first knowledge to all print and electronic news media providing general coverage in the county where the discharge occurred. When 15,000 gallons or more of untreated wastewater enters surface waters, a public notice shall be published within 10 days and proof of publication shall be provided to the Division within 30 days. Refer to the reference statute for further detail. The Director Division of Water Resources may take enforcement action for SSOs that are reeuired to be reported to Division unless it is demonstrated that: 1) the discharge was cause by sever natural conditions and there were no feasible alternative to the discharge; or 2) the discharge was exceptional, unintentional, temporary and caused by factors beyond the reasonable control of the Permittee and/or owner, and the discharge could not have been prevented by the exercise of reasonable control. Part II must be completed to provide a justification claim for either of the above situations. This information will be the basis WHETHER OR NOT PART III IS COMPLETED, A SIGNATURE IS REQUIRED AT THE END OF THIS FORM CS-SSO Form Page: 1 PART II: ANSWER THE FOLLOWING QUESTIONS FOR EACH RELATED CAUSE CHECKED IN PART I OF THIS FORM AND INCLUDE THE APPROPRIATE DOCUMENTATION AS REQUIRED OR DESIRED COMPLETE ONLY THOSE SECTONS PERTAINING TO THE CAUSE OF THE SSO AS CHECKED IN PART I (In the check boxes below, NA = Not Applicable and NE = Not Evaluated) A HARDCOPY OF THIS FORM SHOULD BE SUBMITTED TO THE APPROPRIATE DWR REGIONAL OFFICE UNLESS IS Debris in line What type of debris has been found in the line? Rocks and gravel Suspected cause or source of debris. Unknown source, we think line may also contain some other blockage. We are currently cleaning and will CCTV to check for other issues in the assets. Are manholes in the area secure and intact? 0 Yes ❑ No ❑ NA ❑ NE When was the area last checked/cleaned? 2019 Have cleaning and inspections ever been increased at this location due to previous ❑ Yes 0 No ❑ NA ❑ NE problems with debris? Explain: Now that we have found a issue in the assets we will continue to monitor the area on a 6 month basis on the hotspot program until Department feels confident no further issues. Are appropriate educational materials being developed and distributed to prevent futt 0 Yes ❑ No ❑ NA ❑ NE similar occurrences? Comments: After CCTV crews will gain further evidence to find where and what the causes of the blockage area. If we find it is relate to neighborhood issues, we will have the head of the FOG Program pass out educational material to all related residents area. System Visitation ORC ❑ Yes Backup 0 Yes Name: Larry Hughes Cert# 1005483 Date visited: 02/06/2023 CS-SSO Form Page: 2 Time visited: 08:30am How was the SSO remediated (i.e. Stopped and cleaned up)? Today at 8:04am Collections Department received a call about a manhole overflowing at 1003 Orchard Oriole Ln. Crew arrived onsite at 8:28am, when they arrived they found manhole 10276 overflowing at a rate of 5gpm. Crews set up quick response and remediated spill by flushing and removing blockage of debris.(So far rocks is all we found). Crew remediate spill at 9:28am for a total of 420 gallons of untreated wastewater reaching a storm drain nearby. Crew tested an area of Third Fork Creek and tested zero for ammonia. After testing, crew set up bypass pump to remove all untreated wastewatf in return back to the sewer manhole at manhole 10408. Crew set up sandbags also to make sure no untreated wastewate made it past the pump. We have hydrant box and defuser set up on 1101 Orchard Oriole to help with pushing storm drain water to pump. The customer was notified we will have meter at location and run fire hose across driveway. The crew one also washed down area where overflow to make sure no hazards in area. Crews are currently cleaning 3 assets above ar below to make sure problem is alleviated in area. After assets are cleaned. we will CCTV to check for issues in each asset. Local Storm Water Quality was called on 02/7/2022 speaking with Mikel and he tested the Creek for zero ammonia to informed Collections Maintenance we can remove the pump. We will keep these assets on a 6-month hotspot prograrr where we will flush and CCTV in 6 months to see if issue is resolved. As a representative for the responsible party, I certify that the information contained in this report is true and accurate to the best of my knowledge. Person subr Signature: Telephone Number: q � q- ]-LA - 3ON b Date: 02/07123 12:27 pm Title: 9UGP-,O-) 0ZC, Any addition information desired to be submitted should be sent to the appropriate Division Regional Office within five days of t knowledge of the SSO with reference to the incident number (the incident number is only generated when electronic entry of th form is completed, if used). CS-SSO Form Page: 3 From: Lunne, Joe Sent: Monday, February 6, 2023 4:28 PM Subject: SSO at 1003 Orchard Oriole Lane NC Dept of Environmental Quality APR 10 2023 Raleigh Regional Office COMMUNICATIONS CITY OF DURHAM News Media Contai Joe Lunne, SR Public Information & Communicatic Analy. Water Management Dep 919.560:4381 ext. 35255 919,3976131(mobili Joe.Lunne@DurhamNC,go� News Release For Immediate Release: February 6, 2023 City of Durham contains sewer spill at 1003 Orchard Oriole Lane )URHAM, N.C. —The City of Durham Department of Water Management reports that on February 6, 2023 staff •P,nonded to a manhole overflowing at 1003 Orchard Oriole Lane. Approximately 420 gallons of untreated wastewater I. .ed into Third Fork Creek. The cause of the overflow was rocks in the sewer line. itaff were notified of the overflow at 8:04 a.m. on February 6, 2023, and the spill was stopped at 9:28 a.m. Crews flushed and removed the blockage, dammed the creek downstream, pumped the untreated wastewater back into the sewer system, and flushed the creek. There were no observed hazards to persons, property, or the environment. the N.C. Department of Environmental Quality Division of Water Resources was notified of the event on February 6, 2023, as required by state regulations/law. For more information, contact Junior Mobley, Superintendent of Water & fewer Maintenance. 101 City Hall Plaza, Second Floor, Durham, NC 27701 I 919.560.4123 DurhamNC.gov I Follow Us @CO o© rhamNNCC t ucpr ur tnvlronmental Quality DW R State of North Carolina Department of Environment and Natural Resources APR 10 2023 Division of Water Resources Collection System Sanitary Sewer Overflow Reporting Form Division of Water Resources Raleigh Remnal OfFipP Form CS-SSO PART I: This form shall be submitted to the appropriate DWQ Regional Office within five business days of the first knowledge of the sanitary sewer overflow (SSO). Permit Number: WQCS00005 (WQCS# if active, otherwise use WQCSD#) Facility: Durham Collection System Incident #: 202300358 Owner: City of Durham City: Durham Source of SSO (check applicable): County: Durham Region: Raleigh O Sanitary Sewer ❑ Pump Station / Lift Station SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. Pump Station 6, Manhole at Westall & Bragg Street, etc): 500 S. Pettigrew St, Durham, NC, 27703 Manhole #: 53236 Latitude (Decimal Degrees): Longitude (Decimal Degrees): Incident Started Dt: 02/19/2023 Time: 10:38 am Incident End Dt: 02/19/2023 Time: 01:30 pm (mm-dd-yyyy) (hh:mm AM/PM) (mom (hh:mm AM/PM) Estimated Volume of the SSO: 762 gallons Estimated Duration (Round to nearest hour): 2:52 hours Describe how the volume was determined: 6 gal gpm xl27 min Weather conditions during the SSO event: Did SSO reach surface waters? O Yes Surface water name: Third Fork Creek fair ❑ No ❑ Unknown Volume reaching surface waters (gals): 762 Did the SSO result in a fish kill? ❑ Yes ONo ❑ Unknown If Yes, what is the estimated number of fish killed? SPECIFIC cause(s) of the SSO: O Other (Please explai 24 hour verbal notification (name of person contacted ): Todd Green ❑ DWR O Emergency Mgmt Date (mm-dd-yyy): 02119/2023 Time (hh:mm AM/PM): 07:45:00 pm If an SSO is ongoing, please notify the appropriate Regional Office on a daily basis until SSO can be stopped. Per G.S. 143-215.1 C(b), the responsible party of a discharge of 1,000 or more of untreated wastewater to surface waters shall issue a press release within 24-hours of first knowledge to all print and electronic news media providing general coverage in the county where the discharge occurred. When 15,000 gallons or more of untreated wastewater enters surface waters, a public notice shall be published within 10 days and proof of publication shall be provided to the Division within 30 days. Refer to the reference statute for further detail. The Director. Division of Water Resources, may take enforcement action for SSOs that are required to be reported to Division unless it is demonstrated that: 1) the discharge was cause by sever natural conditions and there were no feasible alternative to the discharge; or 2) the discharge was exceptional, unintentional, temporary and caused by factors beyond the reasonable control of the Permittee and/or owner, and the discharge could not have been prevented by the exercise of reasonable control. Part II must be completed to provide a justification claim for either of the above situations. This information will be the basis WHETHER OR NOT PART III IS COMPLETED, A SIGNATURE IS REQUIRED AT THE END OF THIS FORM CS-SSO Farm Page: 1 PART II ANSWER THE FOLLOWING QUESTIONS FOR EACH RELATED CAUSE CHECKED IN PART I OF THIS FORM AND INCLUDE THE APPROPRIATE DOCUMENTATION AS REQUIRED OR DESIRED COMPLETE ONLY THOSE SECTONS PERTAINING TO THE CAUSE OF THE SSO AS CHECKED IN PART I (In the check boxes below, NA = Not Applicable and NE = Not Evaluated) A HARDCOPY OF THIS FORM SHOULD BE SUBMITTED TO THE APPROPRIATE DWR REGIONAL OFFICE UNLESS IS Other (Please explain in Part II) Describe: Were adequate equipment and resources available to fix the problem? 0 Yes ❑ No DNA ❑ NE If Yes, explain: The line had a sewer plug that was stuck inside of the gravity main. We were able to remove the plug after jetting the line removing settled debris. We unstopped the backup and removed the plug. If the problem could not be immediately repaired, what actions were taken to lessen the impact of the SSO? Comments: Comments: We are currently in the process of finding the contractor responsible for leaving the sewer plug. Afterwards wr still cleaned the downstream assets to make sure no other instruments were left during construction. System Visitation ORC ❑ Yes Backup W Yes Name: Calinto Parker Cert# 999770 Date visited: 02/19/2023 Time visited: 2:OOpm How was the SSO remediated (i.e. Stopped and cleaned up)? The line had a sewer plug that was stuck inside of the gravity main. We were able to remove the plug after jetting the line removing settled debris. We unstopped the backup and removed the plug. CS-SSO Form Page: 2 As a representative for the responsible party, I certify that the information contained in this report is true and accurate to the best of my knowledge. Person submitting claim: Signature: Telephone Number. Calinto Antonio Parker Date: 02/24/23 10:51 Title: Any addition information desired to be submitted should be sent to the appropriate Division Regional Office within five days of 1 knowledge of the SSO with reference to the incident number (the incident number is only generated when electronic entry of th form is completed, if used). CS-SSO Form Page: 3 From: Lunne, Joe Sent: Monday, February 20, 2023 11:15 AM Subject: SSO at 504 E. Pettigrew Street COMMUNICATIONS IONS CITY OF DURHAM NC Dept of Environmental Quality Raleigh Regional Office News Media Contai Joe Lunne, SR Public Information & Communicatic Analy Water Management Dep 919.560.4381 ext. 35255 9193976131(mobil, Joe: Lunne�DurhamNC:go� News Release For Immediate Release: February 20, 2023 City of Durham contains sewer spill at 504 E. Pettigrew Street DURHAM, N.C. —The City of Durham Department of Water Management reports that on February 19, 2023 staff •esponded to a manhole overflowing at 504 E. Pettigrew Street. Approximately 672 gallons of untreated wastewater Flowed into Third Fork Creek. The cause of the overflow was a sewer plug left in the sewer line*. itaff were notified of the overflow at 1:10 p.m. on February 19, 2023, and the spill was stopped at 1:30 p.m. Crews •emoved the sewer plug and flushed the line, dammed the creek downstream, pumped the untreated wastewater back nto the sewer system, and flushed the creek. There were no observed hazards to persons, property, or the environment. the N.C. Department of Environmental Quality Division of Water Resources was notified of the event on February 19, 2023, as required by state regulations/law. For more information, contact Junior Mobley, Superintendent of Water & fewer Maintenance. "A sewer plug is a plug manually installed in the mouth of the sewer to ensure no water or untreated wastewater infiltrates the sewer while work is being performed in the line. 101 City Hall Plaza, Second Floor, Durham, NC 27701 919.560.4123 DurhamNC.gov Follow Us @CityoffDurhamNC © 0 0 NC Dept of Environmental ROY COOPER Governor ELIZABETH S. BISER �' 0 Secretary NORTH CAROLINA RICHARD E. ROGERS,)R Raleigh Re jp Director �' najoffi EnvIronmentalQuaftry Certified Mail # 7020 3160 0000 4115 6358 Return Receipt Reauested March 13, 2023 Donald F Greeley City of Durham 101 City Hall Plaza Durham, NC 27701-3329 SUBJECT: NOTICE OF VIOLATION Tracking Number: NOV-2023-DV-0133 Sanitary Sewer Overflows - February 2023 Collection System Permit No. WQCS00005 Durham Collection System Durham County Dear Mr. Greeley: RECEIVED City of Durham MAR 2 3 2023 Office of the Director Dept. of Water Management The self -reported Sanitary Sewer Overflow (SSO) 5-Day Report submitted by City of Durham indicates violations of permit conditions stipulated in the subject permit and North Carolina G.S. 143-215.1. Violations include failing to effectively manage, maintain, and operate the subject collection system so that there is no SSO to the land or surface waters and making an outlet to waters of the State for purposes of G.S. 143-215.1(a)(1), for which a permit is required. Specific incident(s) cited in the subject report include the following: Total Vol Total Surface Incident Start Duration Vol Water Number Date (Mins) Location Cause (Gals) (Gals) DWR Action 202300228 2/6/2023 84 1003 Orchard Oriole Debris in line 420 420 Notice of Violation Ln, Durham, INC, 27713 202300358 2/19/2023 172 500 S. Pettigrew St, Other 762 762 Notice of Violation Durham, NC, 27703 NviM1Crallna Deportment of ErM,mmmbl QyN,ylgNsbn of Wate.0.esauRe �—II�I��J huh Rryb�ulofikel ]Boa Bamert OmeRNeyh Nmd Cudlron609 9MNL430a Remedial actions, if not already implemented, should be taken to correct the above noncompliance. Please submit a written response to this Notice of Violation. Your response is to be received by the regional office within 15 business days following receipt of this violation. Please include any additional documentation about this incidents) in the response. The submittal will be considered in determining whether the Division will assess a civil penalty for the cited violations. If you have any questions, please do not hesitate to contact Mitchell Hayes with the Water Quality Section in the Raleigh Regional Office at 919-791-4200 or via email at mitch.hayes@ncdenr.gov. Laserfiche Sincerely, Scott Vinson, Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources, NCDEQ �nl1h 1111, tOR Imt OUn tit De IUd l0..hQfI. Ncfour<e. Ral<igh Rcgio�wl ONke I ]E00laRHl ONm Rtld9h Nanh Urvtlna21609 919.291.4200