WQCS00006_NOI_NOV2020DV0346_Response_#2_20200826 (3)

GREENSBORO
NORTH CAROTIN♦
August 26, 2020
Lon T. Snider, Assistant Regional Supervisor
Water Quality Regional Operations
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
Dear Mr. Snider,
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NC Department of /
Received City
SEP 0 8 2020
Winston-Salem
Regional Office
This letter is in response to the Notice of Violation and Recommendation for Enforcement Letter
dated August 10, 2020 received by the City of Greensboro. The address where the violation
occurred and the amount spilled is shown below:
1. 810 Warehouse St. 9000 Gallons 7_0 2 C e 1 3 2 9
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The sanitary sewer release at 810 Warehouse St. was due to debris abc ation in the sanitary
sewer at this address. A combination jet truck was dispatched to unstop the blockage and clean
the line. Once the sanitary sewer overflow was stopped, we thoroughly cleaned all lines in the
area to ensure we could perform a CCTV inspection of the line to see if further action will need
to be taken to prevent future debris accumulation. Upon our CCTV inspection, we found a heavy
presence of "flushable wipes" that are being used by the residents. In order to combat this
current trend, we produced and distributed public notices via social media and television on the
effects that wipes have on the collections system to help prevent future accumulation. The line is
now on a biannual PM schedule, and we will monitor the line to see if that cycle needs to be
increased in the future.
Remediation efforts include opening fire hydrants to flush the affected area, and lime was spread
as well to minimize the impact of the spill.
It is our duty to comply with the requirements of Collection System Permit Number WQCS00006
and G.S. 143-215.1(a)(1), and we will continue to address unforeseen circumstances as quickly
as they occur. If any additional information is required, please do contact me. We appreciate
your review and welcome your feedback.
Sincerely yours,
Robert Martin, Construction and Maintenance Supervisor
cc: Adam Conn, Operations Manager
PO BOX 3136 • GREENSBORO NC 27402-3136 • WWW.GREENSBORO-NC.GOV • 336-373-CITY (2489)
W

GREENSBORO
NORTH CAROLINA
Patrick Smith, Utilities Maintenance Superintendent
PO BOX 3136 • GREENSBORO NC 27402-3136 • WWW.GREENSBORO-NC.GOV • 336-373-CITY (2489)
640