WQCS00006_NOI_NOV2021DV0249_Response_20210608 (3)

GREENSBORO
NORTH CAROLINA
Lune
Lon T. Snider, Assistant Regional Supervisor
Water Quality Regional Operations
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
Dear Mr. Snider,
NC Department of
Environmental Quality
Received
.JUN 0 9 2021
Winston-Salem
Regional Office
N c) tl2o 2IJ) v6 2-4
2D2/ev3S6
This letter is in response to the Notice of Violation and Recommendation for Enforcement Letter
dated May 18, 2021 received by the City of Greensboro. The address where the violation
occurred and the amount spilled is shown below:
1.C-1 J'2-1-South-Benbow-Road -- 1'500-Gallons
The sanitary sewer release at 1121 South'Benbow Road on February 2, 2021, was due to grease
accumulation in the sanitary sewer at this address. A combination jet truck was dispatched to
unstop the blockage and clean the line. Once the sanitary sewer overflow was stopped, we
thoroughly cleaned all lines in the area to ensure we could perform a CCTV inspection of the
line to see if further action would be needed to prevent future grease accumulation. The line is
now on a biannual PM schedule, and we will monitor the line to see if that cycle needs to be
increased in the future. In addition, our Fats, Oils, and Grease code enforcement officer has
passed out educational material to the residents in the affected area to help reduce the amount of
grease entering the collections system. We will also be working with the residents to further
educate them on the problems that grease causes on the sewer collections system.
Remediation efforts include opening fire hydrants to flush the affected area.
It is our duty to comply with the requirements of Collection System Permit Number WQCS00006
and G.S. 143-215.1(a)(1), and we will continue to address unforeseen circumstances as quickly
as they occur. If any additional information is required, please do contact me. We appreciate
your review and welcome your feedback.
Sincerely yours,
Robert Martin, Construction and Maintenance Supervisor
cc: Adam Conn, Operations Manager
Patrick Smith, Utilities Maintenance Superintendent
PO BOX 3136 • GREENSBORO NC 27402-3136 • WWW.GREENSBORO-NC.GOV • 336-373-CITY (2489)
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