Attachment_B-Public_comments

APPENDIX B 
 TEXT OF PUBLIC COMMENTS RECEIVED 

B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15
B16
B17
B18
B19
B20
B21
B22
1
Ogallo, Toya
From:[e-mail]
Sent:Saturday, March 30, 2013 3:29 PM
To:Ogallo, Toya
Subject:Water in Ashe Plantation Mint Hill NC
Environmental management Commission,

We are asking for your help for Clean Water for a Healthy Community.

We request that the restrictions on water connections in the Goose Greek watershed that were imposed because of an
endangered mussel be lifted. We need this in order to have safe water. This would relieve us from the hardship of the
high cost of having to buy water for drinking and cooking purposes.

County water (CMUD) would lift our hardship. As long as we have private wells, nothing will change as the wells have no
more life in them to give. The cost of using well water is expensive. There are houses for sale in our neighborhood that
are not selling due to the cost, the condition of the water, and the cost of replacing appliances. In our own home, we have
damage to faucets and appliances, that will result in having to purchase new replacements.

Having Mecklenburg County water (CMUD) would relieve this financial hardship and give us healthy water for drinking
and cooking, among other positive aspects.

Thank you,
Ed and Janice Barnett
Ashe Plantation
8401 Silver Maple Lane
Mint Hill, NC 28227
B23
2
Ogallo, Toya
From:Delores Slaten <[e-mail]>
Sent:Sunday, March 24, 2013 1:19 PM
To:Ogallo, Toya
Subject:Fw: Public Hearing Notce
Attachments:Public Hearing Notice.pdf

We live in Mint Hll , off Lawyers Rd in the Farmwood East subdivision.

We currently have Aqua of North Carolina, whose rates and water quality are deficient
compared to the city/county capabilities.

Thank you
We want CMUD to be granted the option to change the certificate mentioned. This will allow CMUD the
ability in the future to expand water lines into our area.

B24
3
Ogallo, Toya
From:Michelle Movitz <[e-mail]>
Sent:Friday, March 08, 2013 7:39 PM
To:Ogallo, Toya
Subject:water
Attachments:water letter.docx

B25
March 7,2013 

To whom it may concern, 
We just moved here from Florida in July and we were astonished by the 
price of our water bill.  Not only was it twice as expensive as our Florida 
bill, but my husband hasn’t even moved in yet.  He showers twice a day, 
before and after work, and I didn’t have his laundry to do either. How 
could the bill be this high without him?  I assumed there must be a 
mistake so I called and asked.  I knew we had no leaks because we had 
an extensive home inspection before we moved in, but Aqua said that 
our bill was correct. 
I also cannot believe the poor quality. Sometimes it is literally brown 
out of the facet, which I have a video of, and sometimes it had a white 
foggy tint!  The toilet bowl can’t even come clean with a brush and 
bleach, and our house has a whole house filter!  And we are suppose to 
drink that and bathe my 2 babies in it. 
Please help us, this should be a crime.  If a company cannot provide 
safe, affordable water, then they should let someone in our community 
who can.   
Sincerely, 

Michelle Young 
B26
4
Ogallo, Toya
From:Kim Heimbach <[e-mail]>
Sent:Wednesday, March 06, 2013 2:34 PM
To:Ogallo, Toya
Subject:Lifting Water Restrictions in Ashe Plantation Mint Hill NC
Dear Toya, 

I am sending you this e‐mail to indicate my support for the Ashe Plantation community to be connected to CMUD water 
supplies. We have been residents of Ashe Plantation for 7 years and we have not been impressed with the current 
service that AQUA has given the development.  

I am requesting that the powers that be approve the request for connecting Ashe Plantation to CMUD as soon as 
possible. 

Thanks you! 

Kim Heimbach 
8501 Silver Maple Lane 
Mint Hill NC 28227 

B27
5
Ogallo, Toya
From:Sharon Johns Decker <[e-mail]>
Sent:Wednesday, March 06, 2013 7:06 AM
To:Ogallo, Toya
Subject:Ashe Plantation water powerpoint
Attachments:Water Quality at Ashe Plantation -- 2012-08-18.pptx; Water Quality at Ashe Plantation
-- 2012-08-18.pdf

Good Morning Toya,
This is my power point with many photos of our water.

Have great day,
Sharon

B28
6
Ogallo, Toya
From:Sharon Johns Decker <[e-mail]>
Sent:Tuesday, March 05, 2013 7:14 PM
To:Ogallo, Toya
Subject:17 pictures for you
Attachments:Sharon decker dirty water. 10-26-12 001.JPG; Sharon decker dirty water. 10-26-12
002.JPG; Sharon decker dirty water. 10-26-12 003.JPG; Sharon decker dirty water.
10-26-12 004.JPG; Sharon decker dirty water. 10-26-12 005.JPG; Sharons water 8-2-12
001.JPG; BILD0358.JPG; BILD0360.JPG; BILD0362.JPG; dark water 8.JPG; dark water
9.JPG; dark water 4.JPG; dark waker 6.JPG; dark water.JPG; dark water 2.JPG; dark water
3.JPG; WP_001075.jpg
Hi Toya, 
Thank you for all your help. I have more photos if you need them. If you need me to come and speek at a meeting, I will 
come. 
I also have some photos  in power point I can send you. 

Thanks, 
Sharon 
704‐573‐2245 

Sharon decker dirty water. 10‐26‐12 001.JPG Sharon decker dirty water. 10‐26‐12 002.JPG Sharon decker dirty water. 
10‐26‐12 003.JPG Sharon decker dirty water. 10‐26‐12 004.JPG Sharon decker dirty water. 10‐26‐12 005.JPG Sharons 
water 8‐2‐12 001.JPG BILD0358.JPG BILD0360.JPG BILD0362.JPG dark water 8.JPG dark water 9.JPG dark water 4.JPG 
dark waker 6.JPG dark water.JPG dark water 2.JPG dark water 3.JPG WP_001075.jpg 

These pictures were sent with Picasa, from Google. 
Try it out here: http://picasa.google.com/ 
B29
7
Ogallo, Toya
From:[e-mail]
Sent:Tuesday, March 05, 2013 2:27 PM
To:Ogallo, Toya
Subject:Interbasin Transfer Certificate- Mint Hill
Ms. Ogallo: This is a follow up of my brief comments before you and the others Monday March 4 at the Mint Hill Town hall
in which I asked that condition 3 be eliminated.

As I mentioned I served some two years on the Goose Creek Watershed Advisory committee and feel it would be in the
overall best interests to eliminate condition 3 of the March 14, 2002 certificate and allow the water transfer and CMUD
hook ups into the Goose Creek area.

As one of the speakers pointed out:progress and protecting the environment are not mutually exclusive. Allowing the
transfer will allow progress, help a lot of homeowners in Ashe Plantation(I don't live there by the way) and will not
negatively impact the environment in and around the Goose Creek basin. There are more then adequate mitigation
efforts and safe guards in the form of riparian buffers, and other land use planning to protect the Carolina Heel Splitter.

Thank you

Charlie Burdick
B30
8
Ogallo, Toya
From:Alexandra Limardo <[e-mail]>
Sent:Thursday, February 28, 2013 9:31 PM
To:Ogallo, Toya
Subject:Ashe Plantation - Water Issues
Attachments:Ashe Plantation Water Issues.doc
Attached please, find our letter to express our concerns regarding the water issues in our sub-division.
We appeal to you to helps us.

Thank you in advance for your consideration.

Alexandra Woodward
B31
Alexandra Woodward 
8516 Quarters Ln 
Mint Hill, NC 28227 
Telephone Number (704) 999‐1558 
[e-mail] 

February 26, 2013 
Ms. Toya Ogallo 
Division of Water Resources 
1611 Mail Service Center                                  Letter hand‐delivered to Sharon Decker 
Raleigh, NC  27699‐16ll 
[e-mail] 

Re:    Ashe Plantation Subdivision, Mint Hill, NC 
    Aqua Water Issues 

Dear Ms. Ogallo: 

My husband James and I have been residents of Ashe Plantation since 2008.  At the time  
Of purchase; it was not disclosed to us that Ashe Plantation has serious water issues.      
Otherwise, we would have never purchase this home or invested additional money in remodeling. 
We moved from Florida, were we paid approximately $35.00 a month for water for a family of 4, 
And now our water bill is $100.00 a month for a family of 2.  

In addition to this water monthly bill from Aqua; we paid an additional $50.00 for drinking and cooking 
water. 

This has proven to be a financial hardship when you think one is on a fixed income.  Gasoline, food and 
everything has gone up.  We need to have affordable water in our community.  I am pleading for me and 
our neighbors to please allow CMUD’s request to eliminate Condition 3 from its Interbasisn Transfer 
(IBT) Certificate, issued by the EMC on March 14, 2002.   We pay our taxes and we are entitled to 
affordable and clean water for drinking, cooking and bathing.  One would reason that what is going on in 
our community is from a third world country and not this great country of ours. 

I am sure that Aqua has made attempts to resolve the issues, but, to no avail.  As a matter fact last 
Tuesday the 19th the system was flush again and it was pure mud coming out of our faucets.  We were 
told to run our water for 15 minutes to clear who pay for this water? We do obviously, the Wells are 
beyond repair. 

Please assist us with this request. 

Respectfully yours, 

Alexandra Woodward 
James Woodward 
B32
9
Ogallo, Toya
From:plarsen <[e-mail]>
Sent:Thursday, February 21, 2013 10:23 AM
To:Ogallo, Toya
Subject:Goose Creek IBT public hearing at Mint Hill, March 4th
Hello, 

My name is Peter Larsen, 9763 Fairview Rd., Mint Hill, NC 28227  704‐733‐9128 

I would like to be placed on the agenda to speak at the hearing on March 4th in Mint Hill. 

I live in the Goose Creek basin.   

I am in favor of the moratorium for CMUD water and sewer lines in the Mint Hill portion of the Goose Creek basin to be 
eliminated.  

The moratorium has caused a substantial lowering of the water table in the Mint Hill portion of the Goose Creek basin, 
due to increased residential and golf course development, resulting in more water wells, being driven deeper and 
deeper. 

I have one well that completely dried up. 

I am not a expert on these matters, but I do know that the moratorium has had a significant impact on lowering the 
groundwater table in the Mint Hill portion of the Goose Creek basin due to an exponential increase in wells.  

Residents that have lived in the Mint Hill portion of the Goose Creek basin for over 25 years or more, did not drill wells 
very deep at that time, due to sufficient groundwater availability.  Many of those residents in particular are being 
faced  or will be faced with drilling a deeper well when the present well runs dry. 

I have also questioned the idea of a moratorium since its inception, as there has never been a Carolina Heelsplitter 
mussel found in Mecklenburg County. 

With regard to sewage, it seems logical that increased development in the basin has also caused an increase in sewage 
going into the ground and ultimately into the water table, since no connection to wastewater is allowed.  And the 
obvious question – is this impacting groundwater quality?  Have any studies been done to substantiate this question?   

Last, the moratorium has been breached with regard to placing water lines over the ridgeline into the Goose Creek 
Basin, since the moratorium.  A case in point is the Plantation Falls subdivision on NC 218 in Mint Hill.  The flow of water 
in this community is exclusive to the Goose Creek Basin via Duck Creek.  CMUD placed the lines in 2005.  
My question to the panel is simply, what is the purpose of a moratorium, if it is not adhered to? 

I ask the panel to please lift the moratorium on CMUD water and sewer lines within the Mint Hill portion of the Goose 
Creek basin. 

Thank you. 

Sincerely,  

B33
10
Peter Larsen     
B34
B35

B36

B37
B38
B39
B40

B41
B42

B43

B44

B45

B46

B47
B48
B49
B50