WQCS00309_Compliance Evaluation Inspection_20230309

ROY COOPER
Go,ernor
ELIZABETH S. BISER
Secretary
RICHARD E. ROGERS, JR.
Director
Ronald J Istre
Town of Southern Pines
801 Se Service Rd
Southern Pries, NC 28387
C oa. SfATE'q,
NORTH CAROLINA
Environmental Quality
February 21, 2023
SUBJECT: Compliance Inspection Report
Southern Pines Collection System
Collection System Permit No. WQCS00309
Moore County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Southern Pines Collection
System on 2/09/2023. This inspection was conducted to verify that the facility is operating in
compliance with the conditions and limitations specified in Collection System Permit No. WQCS00309.
The findings and comments noted during this inspection are provided in the enclosed copy of the
inspection report entitled "Compliance Inspection Report".
There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required.
Documents and record keeping for the Southern Pines Collection System is incredibly orderly and well
maintained. There are 19 pump stations in this system, and the following were inspected: S. Ridge
Street, Spring + Valley, Bellmeade, Aiken, and Forest Creek.
Norfh Carolina Department of Fnvlronmernal4�au[y I �1A.1 n of Water Reso. —
r Fayettevik Aegiv IW-127SG—n5rreet$Lare714 I FaycfteA1k.Nwth Camhna2M1
.., ..crwuw..-....�e..w
910.433a300

If you should have any questions, please do not hesitate to contact Danielle Simpson with the Water
Quality Regional Operations Section in the Fayetteville Regional Office at 910-433-3300 or via email at
[e-mail].
Sincerely,
Do-c_uS,iggnnedd by: Q
AA
189C D3 C42B.
J. ren en, Regional Supervisor
Water Quality Regional Operations Section
Fayetteville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Fayetteville Regional Office (DS)
PERCS Compliance/Enforcement Unit
DNvrfh Carolina Department of Envlronmernal4aau[y I D1As1on of Water Reno ms
!!�qFayetteville Regional Offu 1 2. Green 114 1 Fayeft NA k. Worth CaroBna 2MI
—°' 910.433MM

Compliance Inspection Report
Permit: WQCS00309 Effective: 04/01/18 Expiration: 03/31/26 Owner : Town of Southern Pines
SOC: Effective: Expiration: Facility: Southern Pines Collection System
County: Moore 125 Se Broad St
Region: Fayetteville
Southern Pines NC 28387
Contact Person: Ronald J Istre Title: Utilities Superintendent Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Ronald J Istre
Secondary ORC(s):
On -Site Representative(s):
Certification: 1002399 Phone:
Related Permits:
NC0037508 Moore County - Moore County WPCF
Inspection Date: 02/09/2023 Entry Time 10:OOAM Exit Time: 01:OOPM
Primary Inspector: Danielle Simpson Docu59 dby: 2/21/2023 Phone: [phone]
rt.vlJelle. Cl/ti.,�ovl,
Secondary InspectorCs): 8C7688281 DAB46D...
1Docu� Signed by:
)ojj 2/21/2023
Reason for Inspection: Routine 5189c2 =5C42e... Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00309 Owner - Facility: Town of Southern Pines
Inspection Date: 02/09/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Documents and record keeping for the Southern Pines Collection System is incredibly orderly and well maintained. There
are 19 pump stations in this system, and the following were inspected: S. Ridge Street, Spring +Valley, Bellmeade, Aiken,
and Forest Creek.
Grease education distributed with bills on a quarterly basis, in addition to being available on the web, "What Not to Flush."
Grease traps are required at applicable locations. The cleaning requirements vary based on the type and size of the
establishment but are to be cleaned every 30/60/90 day. The overall sewer map is readily available via GIS and can be
accessed from any tablet. The map details all aspects of the system and is updated as new developments are added to the
system. In the last year, 26.51 miles of line have been jetted, and over 18,700 feet of lines have been CCTV.
Page 2 of 7

Permit: WQCS00309 Owner - Facility: Town of Southern Pines
Inspection Date: 02/09/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? ❑ ❑ ❑
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages? ❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations? ❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? ❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials? ❑ ❑ ❑
Does the permittee have a copy of their permit? ❑ ❑ ❑
# Is permit expiring within the next 6 months? ❑ ❑ ❑
If Yes, has the Permittee applied for renewal? ❑ ❑ 0 ❑
Comment:
Sewer and FOG Ordinances
Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
0
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
0
❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices?
0
❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
30/60/90 days,
based on
establishment.
Is Grease Control Program enforced via periodic inspections/records review?
0
❑ ❑ ❑
Is action taken against violators?
0
❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance?
❑
❑ 0 ❑
Is grease/sewer education program documented with req'd customer distribution?
0
❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc?
0
❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Website and quarterly bill stuffers.
Comment:
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? 0 ❑ ❑ ❑
Comment: Updated in 2022.
Page 3 of 7

Permit: WQCS00309 Owner - Facility: Town of Southern Pines
Inspection Date: 02/09/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Map
Yes No NA NE
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
0
❑ ❑ ❑
Approximate pipe age
0
❑ ❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
0
❑ ❑ ❑
# Location of satellite connections
❑
❑ 0 ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment: GIS, incredibly detailed.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? online
Comment:
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
0
❑ ❑ ❑
Are pump stations being inspected at the required frequency?
0
❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station?
0
❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually?
0
❑ ❑ ❑
Is the annual inspection documented?
0
❑ ❑ ❑
# Does the system have any high -priority lines/locations?
❑ ❑ ❑
Are inspections of HPL documented at least every 6 months?
❑ ❑ ❑
Are new lines being added to the HPL list when found or created?
❑
❑ ❑
Comment: HPLs inspected quarterly
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? 0 ❑ ❑ ❑
Page 4 of 7

Permit: WQCS00309 Owner - Facility: Town of Southern Pines
Inspection Date: 02/09/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑ ❑ ❑
Comment: Very thorough.
$pills Yes No NA NE
Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment: Complaints/Issues generate a work order.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: In 2022, 26.51 miles of line jetted and over 18,000 feet of lines were CCTV.
Manholes
Yes No NA NE
Please list the Manholes Inspected:
Are manholes accessible?
❑ ❑ ❑
# Are manhole covers/vents above grade?
❑ ❑ ❑
Are manholes free of visible signs of overflow?
❑ ❑ ❑
Are manholes free of sinkholes and depressions?
❑ ❑ ❑
Are manhole covers present?
❑ ❑ ❑
# Are manholes properly seated?
❑ ❑ ❑
Page 5 of 7

Permit: WQCS00309 Owner - Facility: Town of Southern Pines
Inspection Date: 02/09/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
0
❑ ❑ ❑
Are manholes free of excessive roots?
0
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
❑
❑ ❑
Are manholes free of bypass structures or pipes?
0
❑ ❑ ❑
Comment:
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
S. Ridge Street, Spring + Valley, Bellmeade, Aiken, and Forest Creek.
# Number of duplex or larger pump stations in system
19
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
19
# A simple one-way telemetry/communication system (auto -dialer) installed?
19
For pump stations inspected:
Are they secure with restricted access?
❑ ❑ ❑
Were they free of by-pass structures/pipes?
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑ ❑ ❑
Is the communication system functional?
❑ ❑ ❑
Is a 24-hour notification sign posted ?
❑ ❑ ❑
Does the sign include:
Owner Name?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
# Address?
❑ ❑ ❑
Instructions for notification?
❑ ❑ ❑
24-hour emergency contact numbers?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00309 Owner - Facility: Town of Southern Pines
Inspection Date: 02/09/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Four portable generators, 8 permanent.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
❑❑■❑
❑❑■❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
Page 7 of 7