WQCS00003_NOI_NOV2021DV0285_Response_#5_20210712

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6ViWinston-Salem / Forsyth County
Utilities
Water • Wastewater • Solid Waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
0: 336-727-8000, F: 336-727-8432, wskutilities.org
July 12, 2021
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division of Water Resources
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202101003
Dear Mr. Snider:
This letter serves as the official response from Winston-Salem/Forsyth County Utilities (WSFC
Utilities) to the North Carolina Department of Environmental Quality, Division of Water
Resources Notice of Intent to Enforce Civil Penalty for the March 8, 2021 sanitary sewer
overflow (SSO), Incident #202101003, located at 531 Northridge Park Drive in Rural Hall. The
incident was caused by bypass pump failure at a construction site.
On March 8, 2021 at 11:00am, an SSO occurred at 531 Northridge Park Drive. A contractor
working on an NCDOT project under U.S. Highway 52 discovered that their bypass pumps had
failed. They replaced the failed pumps, stopped the overflow and cleaned the area by turning
the soil, putting down straw and cleaning up all solids. Flow returned to normal within two
hours.
WSFC Utilities continues to make progress minimizing SSOs and has the proper programs in
place to continue our high level of performance. This incident was caused by a contractor's
equipment failure and was truly beyond our control. We are pleased that they were able to
resolve the situation so promptly.
City Council: Mayor Allen Joines; Denise D. Adams, Mayor Pm Tempera, North Ward; Barbara Hanes Burke, Northeast Ward; Robert C. Clark, Wert Ward;
John C, Larson, South Ward; Jeff Macintosh, Northwest Ward; Kevin Mundy, Southwest Ward; Annette Sopoo, East Ward; James Taylor, Ir., Southeast Ward;
City Manager: Lee D. Gartity
CountyCommissioners: David R. PlVler, Cha lr; Don Martin, Vice Chair, Fleming El -Amin; Ted Kaplan; Richard V. Linville; Tonya McDaniel; Gloria D. Whisenhunt;
Call311 or336-727-8000 CeuntyManaganoudleywatts,Jr.
1s�Imk CMs�OtWS.Or Winston-Salem/Forsyth County Utility Commission: Randall S. Tuttle, Chair, L. Wesley Cuals,Jr., Vice Chair, Harold E. Day; Tom Cargo, Yvonne H. Hines;
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•I. � Ms 9 Duane Long; Hugh W. Jernigan; Chris Parker, Charles Wilson; Allan Younger

I hope this information is helpful with your investigation of Incident #202101003. If you require
additional information, please contact me at 336-747-7315.
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Assistant Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
File