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INSPECTION REPORT ROUTING SHEET
To be attached to all inspection reports in-house only.
Laboratory Cert. #: 5635
Laboratory Name: Bogue Banks Water Corp.
Inspection Type: Field Initial
Inspector Name(s): Todd Crawford
Inspection Date: 10/23/2014
Date Report Completed: 10/24/2014
Date Forwarded to Reviewer: 10/24/2014
Reviewed by: Jason Smith
Date Review Completed: 10/24/14
Cover Letter to use: Insp. Initial Insp. Reg.
Insp. No Finding Insp. CP
Corrected Insp. Reg. Delay
Unit Supervisor/Chemist III: Dana Satterwhite
Date Received: 10/24/2014
Date Forwarded to Linda: 10/27/2014
Date Mailed: 10/28/2014
_____________________________________________________________________
On-Site Inspection Report
LABORATORY NAME: Bogue Banks Water Corp.
NPDES PERMIT #: NC0083089
ADDRESS: P. O. Box 4009
Emerald Isle, NC 28594
CERTIFICATE #: 5635
DATE OF INSPECTION: October 23, 2014
TYPE OF INSPECTION: Field Initial
AUDITOR(S): Todd Crawford
LOCAL PERSON(S) CONTACTED: Seola Hill, Buck Browder and Shaun Toms
I. INTRODUCTION:
This laboratory was inspected by a representative of the North Carolina Wastewater/Groundwater
Laboratory Certification (NC WW/GW LC) program to verify its compliance with the requirements of 15A
NCAC 2H .0800 for the analysis of environmental samples.
II. GENERAL COMMENTS:
This was the laboratory’s first inspection. The facility has all the equipment necessary to perform the
analyses. The system for traceability of standards and reagents is effective, thorough and easy to follow.
Proficiency Testing (PT) samples have been analyzed for all certified parameters for the 2014 proficiency
testing calendar year and the graded results were 100% acceptable.
Contracted analyses are performed by Environment 1, Inc. (Certification #10).
Current quality assurance policies for Field Laboratories and approved procedures for the analysis of the
facility’s currently certified parameters were provided at the time of the inspection.
III. FINDINGS, REQUIREMENTS, COMMENTS AND RECOMMENDATIONS:
Documentation
A. Finding: Error corrections are not performed properly.
Requirement: All documentation errors must be corrected by drawing a single line through the
error so that the original entry remains legible. Entries shall not be obliterated by erasures or
markings. Wite-Out®, correction tape or similar products designed to obliterate documentation are
not to be used. Write the correction adjacent to the error. The correction must be initialed by the
responsible individual and the date of change documented. All data and log entries must be
written in indelible ink. Pencil entries are not acceptable. Ref: Quality Assurance Policies for Field
Laboratories.
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#5635 Bogue Banks Water Corp.
pH – Standard Methods, 4500 H+ B-2000
Conductivity – Standard Methods, 2510 B-1997
Temperature – Standard Methods, 2550 B-2000
Dissolved Oxygen – HACH 10360-2011 Rev. 1.2 (LDO)
B. Finding: The laboratory benchsheet was lacking pertinent data: Instrument identification.
Requirement: The following must be documented in indelible ink whenever sample analysis is
performed: Instrument Identification. Ref: NC WW/GW LC Approved Procedure for the Analysis
of pH, NC WW/GW LC Approved Procedure for the Analysis of Specific Conductance
(Conductivity), NC WW/GW LC Approved Procedure for the Analysis of Temperature, NC
WW/GW LC Approved Procedure for the Analysis of Dissolved Oxygen.
C. Finding: The analyst is not signing or initialing laboratory benchsheets.
Requirement: Data pertinent to each analysis must be maintained for five years. Certified Data
must consist of date collected, time collected, sample site, sample collector, and sample analysis
time. The field benchsheets must provide a space for the signature or initials of the analyst, and
proper units of measure for all analytes. Ref: 15A NCAC 2H .0805 (g) (1).
pH – Standard Methods, 4500 H+ B-2000
D. Finding: Values were reported that exceed the method specified accuracy of 0.1 units.
Requirement: By careful use of a laboratory pH meter with good electrodes, a precision of
±0.02 unit and an accuracy of ±0.05 unit can be achieved. However, ± 0.1 pH unit represents
the limit of accuracy under normal conditions, especially for measurement of water and poorly
buffered solutions. For this reason, report pH values to the nearest 0.1 pH unit. Ref: Standard
Methods, 4500 H+ B-2000, (6).
Dissolved Oxygen – HACH 10360-2011 Rev. 1.2 (LDO)
E. Finding: The laboratory benchsheet was lacking pertinent data: Calibration and calibration time.
Requirement: The following must be documented in indelible ink whenever sample analysis is
performed: Meter calibration and meter calibration time(s). Ref: NC WW/GW LC Approved
Procedure for the Analysis of Dissolved Oxygen.
Comment: Proper verification of the Luminescence Dissolved Oxygen (LDO) probe was being
performed but was not being documented. The meter reading and time of reading, while in
saturated air, must be documented and compared to the Dissolved Oxygen Meter Calibration
Verification table and found to be within ± 0.5 mg/L to be considered acceptable.
Conductivity – Standard Methods, 2510 B-1997
F. Finding: The laboratory benchsheet was lacking pertinent data: True value of calibration
standards.
Requirement: The following must be documented in indelible ink whenever sample analysis is
performed: True value of the standard used for calibration. Ref: NC WW/GW LC Approved
Procedure for the Analysis of Specific Conductance (Conductivity).
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#5635 Bogue Banks Water Corp.
G. Finding: The laboratory benchsheet was lacking pertinent data: True value of the calibration
verification check standard.
Requirement: The following must be documented in indelible ink whenever sample analysis is
performed: True value of the calibration verification check standard. Ref: NC WW/GW LC
Approved Procedure for the Analysis of Specific Conductance (Conductivity).
H. Finding: The Automatic Temperature Compensator (ATC) has not been verified within the last 12
months.
Requirement: The ATC must be verified annually (i.e., every twelve months) and the process
documented. The ATC must be verified by analyzing a standard at 25 °C (the temperature that
conductivity values are compensated to) and a temperature(s) that brackets the temperature ranges
of the samples to be analyzed. This may require the analysis of a third temperature reading that is >
25 °C. Ref: North Carolina Wastewater/Groundwater Laboratory Certification Approved Procedure
for the Analysis of Specific Conductance (Conductivity).
Comment: The last ATC check was performed on 01/29/2013.
IV. PAPER TRAIL INVESTIGATION:
The paper trail consisted of comparing field testing records and contract lab reports to Discharge
Monitoring Reports (DMRs) submitted to the North Carolina Division of Water Resources. Data were
reviewed for July, August and September, 2014. No transcription errors were detected. The facility
appears to be doing a good job of accurately transcribing data.
V. CONCLUSIONS:
Correcting the above-cited findings will help this lab to produce quality data and meet certification
requirements. The inspector would like to thank the staff for its assistance during the inspection and data
review process. Please respond to all findings.
Report prepared by: Todd Crawford Date: October 24, 2014
Report reviewed by: Jason Smith Date: October 24, 2014