HomeMy WebLinkAbout#5182_2022_0711_JP_FINALNC Department of Environmental Quality | Division of Water Resources | Laboratory Certification Branch
4405 Reedy Creek Road | 1623 Mail Service Center | Raleigh, North Carolina 27699-1623
919-733-3908
July 25, 2022
5182
Mr. Kevin Woodward
New Hanover County Landfill WWTP
3002 Hwy. 421 North
Wilmington, NC 28401
Subject: North Carolina Wastewater/Groundwater Laboratory Certification Branch (NC
WW/GW LCB) Maintenance Inspection
Dear Mr. Woodward:
Enclosed is a report for the inspection performed on July 11, 2022 by Jill Puff. Where Finding(s)
are cited in this report, a response is required. Within thirty days, please supply this office with a
written item for item description of how these Finding(s) were corrected. Please describe the steps
taken to prevent recurrence and include an implementation date for each corrective action. If the
Finding(s) cited in the enclosed report are not corrected, enforcement actions may be
recommended. For Certification maintenance, your laboratory must continue to carry out the
requirements set forth in 15A NCAC 02H .0800.
A copy of the laboratory’s Certified Parameter List at the time of the audit is attached. This list will
not reflect any changes made during the audit. Copies of the checklists completed during the
inspection may be requested from this office. Thank you for your cooperation during the
inspection. If you have questions or need additional information, please contact me at (919) 733-
3908 Ext. 251.
Sincerely,
Anna Ostendorff
Technical Assistance & Compliance Specialist
Division of Water Resources
Attachment
cc: Todd Crawford, Jill Puff, Master File #5182
On-Site Inspection Report
LABORATORY NAME: New Hanover County Landfill WWTP Laboratory
NPDES PERMIT #: NC0049743
ADDRESS: 5210 Hwy 421 North
Wilmington, NC 28401
CERTIFICATE #: 5182
DATE OF INSPECTION: July 11, 2022
TYPE OF INSPECTION: Field Municipal Maintenance
AUDITOR(S): Jill Puff
LOCAL PERSON(S) CONTACTED:
Andy Mulvey
I. INTRODUCTION:
This laboratory was inspected by a representative of the North Carolina Wastewater/Groundwater Laboratory
Certification Branch (NC WW/GW LCB) to verify its compliance with the requirements of 15A NCAC 02H
.0800 for the analysis of compliance monitoring samples.
II. GENERAL COMMENTS:
The facility is neat and well organized and has all the equipment necessary to perform the analyses. Staff
were forthcoming and responded well to suggestions from the auditor.
All required Proficiency Testing (PT) Samples for the 2022 PT Calendar Year have not yet been analyzed.
The laboratory is reminded that results must be received by this office directly from the vendor by September
30, 2022.
The laboratory is reminded that any time changes are made to laboratory procedures, QA/SOP
document(s) must be updated and relevant staff retrained. Staff must acknowledge that they have read
and understand the changes as part of the documented training program. The same requirements apply
when changes are made in response to Findings, Recommendations or Comments listed in this report, to
ensure the methods are being performed as stated, references to methods are accurate, and the QA
and/or SOP document(s) is in agreement with each approved practice, test, analysis, measurement,
monitoring procedure or regulatory requirement being used in the laboratory. In some instances, the
laboratory may need to create an SOP to document how new functions or policies will be implemented.
Revisions to the SOPs, based on the Findings, Comments and Recommendations within this
report must be submitted to this office by January 31, 2023.
The laboratory is also reminded that SOPs are required to be reviewed at least every two years and are
intended to describe procedures exactly as they are to be performed. Use of the word “should” is not
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appropriate when describing requirements (e.g., Quality Control (QC) frequency, acceptance criteria, etc.).
Evaluate all SOPs for the proper use of the word “should”.
Contracted analyses are performed by Environmental Chemists, Inc. (Certification # 94).
Approved Procedure documents for the analysis of the facility’s currently certified Field Parameters were
provided at the time of the inspection.
III. FINDINGS, REQUIREMENTS, COMMENTS AND RECOMMENDATIONS:
Documentation
A. Finding: The laboratory lacks documentation of analyst training.
Requirement: Each laboratory shall develop and implement a documented training program
that includes the following: that staff have the education, training, experience, or demonstrated
skills needed to generate quality control results within method-specified limits and that meet
the requirements of these Rules; that staff have read the laboratory quality assurance manual
or applicable Standard Operating Procedures; that staff have obtained acceptable results on
Proficiency Testing Samples pursuant to Rule .0803(1) of this Section or other demonstrations
of proficiency (e.g., side-by-side comparison with a trained analyst, acceptable results on a
single-blind performance evaluation sample, an initial demonstration of capability study
prescribed by the reference method). Ref: 15A NCAC 02H .0805 (g) (5).
Comment: The laboratory has an adequate training program but does not keep written
training records.
B. Finding: The laboratory benchsheet is lacking required documentation: the method or
Standard Operating Procedure reference; and the instrument identification.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall
be traceable to the associated sample analyses and shall consist of: the method or Standard
Operating Procedure; and the instrument identification. Each item shall be recorded each time
samples are analyzed. Analyses shall conform to methodologies found in Subparagraph (a)(1)
of this Rule. Ref: 15A NCAC 02H .0805 (g) (2) (A) and (C).
Comment: This Finding applies to Dissolved Oxygen (DO), pH and Temperature.
C. Finding: The laboratory benchsheet is lacking required documentation: the quality control
assessments.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall
be traceable to the associated sample analyses and shall consist of: the quality control
assessments. Each item shall be recorded each time samples are analyzed. Analyses shall
conform to methodologies found in Subparagraph (a)(1) of this Rule. Ref: 15A NCAC 02H
.0805 (g) (2) (O).
Comment: The acceptance criterion for the pH check standard buffer is also not
documented.
D. Finding: The laboratory benchsheet does not clearly label which buffer is used to check
the meter calibration.
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Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule.
Ref: 15A NCAC 02H 0805 (g) (4).
Requirement: The following must be documented in indelible ink whenever sample
analysis is performed: True value for the check standard buffer. Ref: NC WW/GW LCB
Approved Procedure for the Analysis of pH.
Comment: The laboratory performs a 2-point calibration daily and reads a pH 10.0 S.U.
buffer as the check buffer. This buffer is not clearly identified as a check buffer on the
laboratory benchsheet.
E. Finding: All calibration records pertaining to each certified analysis are not being
maintained.
Requirement: A record of instrument calibration or calibration verification shall be
documented and available for inspection upon request. Ref: 15A NCAC 02H .0805 (g) (3).
Comment: There was a gap in the pH calibration data from June 14, 2021 – July 6, 2021.
Compliance data was analyzed during this timeframe.
F. Finding: The laboratory is not documenting traceability information for purchased materials,
reagents and standards.
Requirement: 15A NCAC 02H .0805 (a)(7)(K) and (g)(7) requires laboratories to have a
documented system of traceability for the purchase, preparation, and use of all chemicals,
reagents, standards, and consumables. That system must include documentation of the
following information: Date received, Date Opened (in use), Vendor, Lot Number, and
Expiration Date (where specified). A system (e.g., traceable identifiers) must be in place
that links standard/reagent preparation information to analytical batches in which the
solutions are used. Documentation of solution preparation must include the analyst’s
initials, date of preparation, the volume or weight of standard(s) used, the solvent and final
volume of the solution. This information as well as the vendor and/or manufacturer, lot
number, and expiration date must be retained for primary standards, chemicals, reagents,
and materials used for a period of five years. Consumable materials such as pH buffers,
lots of pre-made standards and/or media, solids and bacteria filters, etc. are included in
this requirement. Ref: NC WW/GW LCB Traceability Documentation Requirements for
Chemicals, Reagents, Standards and Consumables Policy.
Comment: A traceability log was sent by email on July 11, 2022 to the laboratory after the
audit.
G. Finding: Chemical containers are not dated when received and when opened.
Requirement: Chemical containers shall be dated when received and when opened. Ref:
15A NCAC 02H .0805 (g) (7).
H. Finding: Only one time for sample collection and analysis is documented without noting
samples are analyzed in situ.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule.
Ref: 15A NCAC 02H .0805 (g) (4).
Requirement: The following must be documented in indelible ink whenever sample
analysis is performed: Data and time of sample collection; Date and time of sample analysis
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- Alternatively, one time may be documented for collection and analysis with the notation
that samples are measured in situ or immediately at the sampling site (i.e., immediately
following collection at a location as near to the collection point as possible). When this 'one
time' option is used, state that the documented time is both collection and analysis time.
Ref: NC WW/GW LCB Approved Procedure for the Analysis of Temperature.
Requirement: Date and time of sample analysis must be documented to verify the 15-
minute holding time is being met. Alternatively, one time may be documented for collection
and analysis with the notation that samples are measured in situ or immediately at the
sampling site. Ref: NC WW/GW LCB Approved Procedure for the Analysis of Dissolved
Oxygen and NC WW/GW LCB Approved Procedure for the Analysis of pH.
I. Finding: The units of measure for pH (i.e., Standard Units or S.U.) are not documented on
the calibration log.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data
shall be traceable to the associated sample analyses and shall consist of: the proper units
of measure. Each item shall be recorded each time samples are analyzed. Ref: 15A NCAC
02H .0805 (g) (2) (L).
Proficiency Testing
J. Finding: Additional QC beyond what is routine for Compliance Samples is being analyzed
with PT Samples.
Requirement: Laboratories are required to analyze an appropriate PT Sample by each
parameter method on the laboratory’s CPL. The same PT Sample may be analyzed by one
or more methods. Laboratories shall conduct the analyses in accordance with their routine
testing, calibration and reporting procedures, unless otherwise specified in the instructions
supplied by the Accredited PT Sample Provider. This means that they are to be logged in
and analyzed using the same staff, sample tracking systems, standard operating
procedures including the same equipment, reagents, calibration techniques, analytical
methods, preparatory techniques (e.g., digestions, distillations and extractions) and the
same quality control acceptance criteria. PT Samples shall not be analyzed with additional
quality control. They are not to be replicated beyond what is routine for Compliance Sample
analysis. Although, it may be routine to spike Compliance Samples, it is neither required,
nor recommended, for PT Samples. PT sample results from multiple analyses (when this
is the routine procedure) must be calculated in the same manner as routine Compliance
Samples. Ref: Proficiency Testing Requirements, February 19, 2020, Revision 5, Section
3.6.
Comment: The laboratory’s common practice is to order a known standard along with the
PT Sample. Since this is not performed with all Compliance Samples, it is considered
additional QC. A known QC sample may be analyzed on a different day from the PT
sample.
K. Finding: The laboratory is not documenting PT Sample analyses in the daily analysis records.
Requirement: All PT Sample analyses must be recorded in the daily analysis records as for
any Compliance Sample. This serves as the permanent laboratory record. Ref: Proficiency
Testing Requirements, February 19, 2020, Revision 5, Section 3.6.
Requirement: The laboratory shall retain all records necessary to facilitate historical
reconstruction of the analysis and reporting of analytical results for PT Samples. This means
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the laboratory must have available and retain for five years [pursuant to 15A NCAC 02H .0805
(a) (7) (E) and (g) (1)] all of the raw data, including benchsheets, instrument printouts and
calibration data, for all PT Sample analyses and the associated QC analyses conducted by
all parameter methods. Ref: Proficiency Testing Requirements, February 19, 2020, Revision
5, Section 4.0.
Requirement: The analysis of Proficiency Testing (PT) Samples is designed to evaluate the
entire process used to routinely analyze and report Compliance Sample results. PT Samples
must be analyzed the same as Compliance Samples. Also, documentation must be made on
the same benchsheets used for Compliance Samples. Ref: NC WW/GW LCB Proficiency
Testing Samples Analyzed and Documented Same as Compliance Samples Policy.
Comment: Documentation of the PT analysis is not retained by the laboratory.
Temperature – Standard Methods, 2550 B-2010 (Aqueous)
Comment: Temperature is being reported to 0.1°C on the Discharge Monitoring Report (DMR).
Recommendation: Unless greater precision is required by the permit or data receiving agency, it is
recommended that all temperatures reported for compliance monitoring, be reported in whole
numbers as recommended by the DWR’s Precision in Discharge Monitoring Reports document.
L. Finding for Immediate Response: The Compliance Temperature-Measuring Device does
not have a stated accuracy of ± 0.5 °C.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H 0805(g) (4).
Requirement: All compliance temperature measurements must be made with a National
Institute of Standards and Technology (NIST) traceable temperature-measuring device that
has a demonstrated accuracy of ± 0.5 °C and equilibrates rapidly. Acceptable temperature-
measuring devices for compliance monitoring include liquid-in-glass or electronic
thermometers and devices such as Conductivity, Dissolved Oxygen, pH or multi-parameter
meters. Ref: NC WW/GW LCB Approved Procedure for the Analysis of Temperature.
Comment: The NIST-traceable thermometer in use did not meet the specifications for a
Compliance Temperature-Measuring device. The NIST-Traceable thermometer (Thermco
ACC310DIG) that is used has a stated accuracy of ± 1.0 °C.
Comment: A Notice of Finding for Immediate Response (NOFIR) was issued due to the
impact on reported data and so the laboratory would have an acceptable Compliance
Temperature Measuring Device in use more quickly than if waiting to first receive the
inspection report to take corrective action. A response due date of July 25, 2022 was
negotiated. Respond with measures taken to prevent recurrence of this Finding.
pH – Standard Methods, 4500 H+ B-2011 (Aqueous)
M. Finding: Values were reported that exceed the method specified accuracy of 0.1 units.
Requirement: By careful use of a laboratory pH meter with good electrodes, a precision of
±0.02 unit and an accuracy of ±0.05 unit can be achieved. However, ± 0.1 pH unit represents
the limit of accuracy under normal conditions, especially for measurement of water and poorly
buffered solutions. For this reason, report pH values to the nearest 0.1 pH unit. Ref: Standard
Methods, 4500 H+ B-2011. (6).
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Comment: The laboratory is reporting pH to two decimal places on the DMR.
Comment: Per PT Vendor instructions, the PT Sample results should be reported to two
decimal places, which is an exception to the requirement for Compliance Samples.
Dissolved Oxygen – Standard Methods, 4500 O G-2016 (Aqueous)
N. Finding: The laboratory is not documenting the barometric pressure and salinity values
used to calibrate the DO meter.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule.
Ref: 15A NCAC 02H .0805 (g) (4).
Requirement: The following must be documented in indelible ink whenever sample
analysis is performed: Calibration variables (temperature, elevation or barometric pressure
[in mmHg], and salinity). Ref: NC WW/GW LCB Approved Procedure for the Analysis of
Dissolved Oxygen (DO).
Reporting
O. Finding: The laboratory does not consistently report all characteristics of the pollutants
analyzed from the effluent.
Requirement: The results of all tests on the characteristics of the effluent, including but
not limited to NPDES Permit Monitoring Requirements, shall be reported on monthly report
forms. Ref: 15A NCAC 02B .0506 (b) (3) (J).
Comment: The facility routinely analyzes and reports the results for DO and Temperature.
However, data was not reported for several days, specifically March 7, 18, 23 and 28, 2022.
The parameters are not required under the current scope of their NPDES permit but will be
added once the plant expansion is complete.
P. Finding: Data qualifiers from the contract laboratory reports are not being transferred to
the DMR.
Requirement: Each certified Field Laboratory shall be in accordance with Paragraph (e)
of this Rule. Ref: 15A NCAC 02H .0805 (g) (17).
Requirement: Reported data associated with quality control failures, improper sample
collection, holding time exceedances, or improper preservation shall be qualified as such.
Ref: 15A NCAC 02H .0805 (e) (5).
Comment: The samples analyzed by Environmental Chemists, Inc. on February 9, 2022,
were lacking the following qualifications on the DMR: BOD – The sample did not meet quality
control requirements: The blank depleted 1.09 mg/L (>0.20 mg/L) and GGA=127% above the
limit of 85-115%. The samples analyzed by Environmental Chemists Inc. on February 24,
2022, were lacking the following qualifications on the DMR: BOD – The sample did not meet
quality control requirements: The blank result of 0.31 mg/L was above the acceptable limit of
0.20 mg/L and GGA of 258 mg/L was above the acceptable limit range of 167-228 mg/L.
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IV. PAPER TRAIL INVESTIGATION:
The paper trail consisted of comparing original records (e.g., laboratory benchsheets, logbooks, etc.) and
contract laboratory reports to DMRs submitted to the North Carolina Division of Water Resources. Data
were reviewed for New Hanover County Landfill WWTP (NPDES permit # NC0049743) for January 2022,
February 2022 and March 2022. No transcription errors were found except as noted in Finding O.
To avoid questions of legality, it is recommended that you contact the appropriate Regional Office for
guidance as to whether an amended DMR(s) will be required. A copy of this report will be made available
to the Regional Office.
V. CONCLUSIONS:
Correcting the above-cited Findings and implementing the Recommendation(s) will help this laboratory to
produce quality data and meet Certification requirements. The inspector would like to thank the staff for
their assistance during the inspection and data review process. Please respond to all Findings and
include supporting documentation, implementation dates and steps taken to prevent recurrence
for each corrective action.
Report prepared by: Jill Puff Date: July 13, 2022
Report reviewed by: Tom Halvosa Date: July 14, 2022
Certificate Number:5182
Effective Date:1/1/2022
Expiration Date:12/31/2022
Lab Name:New Hanover County Landfill WWTP
Address:5210 Hwy 421 North
Wilmington, NC 28401
North Carolina Wastewater/Groundwater Laboratory Certification
Certified Parameters Listing
Date of Last Amendment:9/3/2021
The above named laboratory, having duly met the requirements of 15A NCAC 2H.0800, is hereby certified for the measurement of the parameters listed below.
CERTIFIED PARAMETERS
INORGANIC
DISSOLVED OXYGEN
SM 4500 O G-2016 (Aqueous)
pH
SM 4500 H+B-2011 (Aqueous)
TEMPERATURE
SM 2550 B-2010 (Aqueous)
This certification requires maintance of an acceptable quality assurance program, use of approved methodology, and satisfactory performance on evaluation samples. Laboratories are subject to civil penalties and/or decertification for infractions
as set forth in 15A NCAC 2H.0807.