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NC Department of Environmental Quality | Division of Water Resources | Laboratory Certification Branch
4405 Reedy Creek Road | 1623 Mail Service Center | Raleigh, North Carolina 27699-1623
919-733-3908
September 29, 2022
5056
Mr. Glenn Rivenbark
Duke Energy Progress - Sutton Steam Electric Plant
801 Sutton Steam Plant Road
Wilmington, NC 28401
Subject: North Carolina Wastewater/Groundwater Laboratory Certification Branch (NC
WW/GW LCB) Maintenance Inspection
Dear Mr. Rivenbark:
Enclosed is a report for the inspection performed on August 25, 2022 by Jill Puff. Where Finding(s)
are cited in this report, a response is required. Within thirty days, please supply this office with a
written item for item description of how these Finding(s) were corrected. Please describe the steps
taken to prevent recurrence and include an implementation date for each corrective action. If the
Finding(s) cited in the enclosed report are not corrected, enforcement actions may be
recommended. For Certification maintenance, your laboratory must continue to carry out the
requirements set forth in 15A NCAC 02H .0800.
A copy of the laboratory’s Certified Parameter List at the time of the audit is attached. This list will
not reflect any changes made during the audit. Copies of the checklists completed during the
inspection may be requested from this office. Thank you for your cooperation during the
inspection. If you have questions or need additional information, please contact me at (919) 733-
3908 Ext. 251.
Sincerely,
Anna Ostendorff
Technical Assistance & Compliance Specialist
Division of Water Resources
Attachment
cc: Todd Crawford, Jill Puff, Master File #5056
On-Site Inspection Report
LABORATORY NAME: Duke Energy Progress – Sutton Steam Electric Plant
NPDES PERMIT #: NC0001422
ADDRESS: 801 Sutton Steam Plant Road
Wilmington, NC 28401
CERTIFICATE #: 5056
DATE OF INSPECTION: August 25, 2022
TYPE OF INSPECTION: Field Municipal Maintenance
AUDITOR(S): Jill Puff
LOCAL PERSON(S) CONTACTED:
Kent Tyndall, Glenn Rivenbark and Ricky Stroupe
I. INTRODUCTION:
This laboratory was inspected by a representative of the North Carolina Wastewater/Groundwater Laboratory
Certification Branch (NC WW/GW LCB) to verify its compliance with the requirements of 15A NCAC 02H
.0800 for the analysis of compliance monitoring samples.
II. GENERAL COMMENTS:
The facility is neat and well organized and has all the equipment necessary to perform the analyses. Staff
were forthcoming and responded well to suggestions from the auditor.
All required Proficiency Testing (PT) Samples for the 2022 PT Calendar Year have not yet been analyzed.
The laboratory is reminded that results must be received by this office directly from the vendor by September
30, 2022.
Any time changes are made to laboratory procedures, QA/SOP document(s) must be updated and
relevant staff retrained. Staff must acknowledge that they have read and understand the changes as part
of the documented training program. The same requirements apply when changes are made in response
to Findings, Recommendations or Comments listed in this report, to ensure the methods are being
performed as stated, references to methods are accurate, and the QA and/or SOP document(s) is in
agreement with each approved practice, test, analysis, measurement, monitoring procedure or regulatory
requirement being used in the laboratory. In some instances, the laboratory may need to create an SOP
to document how new functions or policies will be implemented. Revisions to the SOPs, based on the
Findings and Comments within this report must be submitted to this office by March 31, 2023.
The laboratory is reminded that SOPs are required to be reviewed at least every two years and are intended
to describe procedures exactly as they are to be performed. Use of the word “should” is not appropriate when
describing requirements (e.g., Quality Control (QC) frequency, acceptance criteria, etc.). Evaluate all SOPs
for the proper use of the word “should”.
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Contracted analyses are performed by Duke Power Company LLC d/b/a Duke Energy Carolinas LLC
(Certification #248) and Pace Analytical Services LLC Huntersville NC (Certification #12).
Approved Procedure documents for the analysis of the facility’s currently certified Field Parameters were
provided at the time of the inspection.
III. FINDINGS, REQUIREMENTS, COMMENTS AND RECOMMENDATIONS:
Documentation
A. Finding: The laboratory benchsheet is lacking required documentation: the method or
Standard Operating Procedure reference; the laboratory identification; the instrument
identification; the sample collector; the signature or initials of the analyst; the date and time
of sample collection; and the proper units of measure.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall
be traceable to the associated sample analyses and shall consist of: the method or Standard
Operating Procedure the laboratory identification; the instrument identification; the sample
collector; the signature or initials of the analyst; the date and time of sample collection; and
the proper units of measure. Each item shall be recorded each time samples are analyzed.
Analyses shall conform to methodologies found in Subparagraph (a)(1) of this Rule. Ref: 15A
NCAC 02H .0805 (g) (2) (A) (B) (C) (D) (E) (F) and (L).
Comment: The calibration logs do not contain the laboratory identification; the instrument
identification; and the proper units of measure.
Comment: The ORC logbook does not contain the method or Standard Operating
Procedure reference; the laboratory identification; the instrument identification; the sample
collector; the signature or initials of the analyst; the date and time of sample collection; and
the proper units of measure.
B. Finding: The laboratory is not documenting traceability information for purchased materials,
reagents and standards.
Requirement: 15A NCAC 02H .0805 (a)(7)(K) and (g)(7) requires laboratories to have a
documented system of traceability for the purchase, preparation, and use of all chemicals,
reagents, standards, and consumables. That system must include documentation of the
following information: Date received, Date Opened (in use), Vendor, Lot Number, and
Expiration Date (where specified). A system (e.g., traceable identifiers) must be in place
that links standard/reagent preparation information to analytical batches in which the
solutions are used. Documentation of solution preparation must include the analyst’s
initials, date of preparation, the volume or weight of standard(s) used, the solvent and final
volume of the solution. This information as well as the vendor and/or manufacturer, lot
number, and expiration date must be retained for primary standards, chemicals, reagents,
and materials used for a period of five years. Consumable materials such as pH buffers,
lots of pre-made standards and/or media, solids and bacteria filters, etc. are included in
this requirement. Ref: NC WW/GW LCB Traceability Documentation Requirements for
Chemicals, Reagents, Standards and Consumables Policy.
Comment: The date opened is written on the pH buffer box, but this information is lost
once the box is discarded.
Comment: A traceability log was provided to the laboratory at the time of audit.
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#5056 Duke Energy Progress – Sutton Steam Electric Plant
C. Finding: Error corrections are not properly performed.
Requirement: All documentation errors shall be corrected by drawing a single line through
the error so that the original entry remains legible. Entries shall not be obliterated by
erasures or markings. Wite-Out®, correction tape, or similar products designed to obliterate
documentation are not to be used; instead the correction shall be written adjacent to the
error. The correction shall be initialed by the responsible individual and the date of change
documented. Ref: 15A NCAC 02H .0805 (g) (1).
Comment: On June 14, 2022, the DO probe calibration entry was heavily scratched
through and initialed but not dated. On August 4, 2022, data were overwritten, but not dated
or initialed.
D. Finding: Only one time for sample collection and analysis is documented without noting
samples are analyzed in situ.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule.
Ref: 15A NCAC 02H .0805 (g) (4).
Requirement: The following must be documented in indelible ink whenever sample
analysis is performed: Date and time of sample collection; Date and time of sample analysis
- Alternatively, one time may be documented for collection and analysis with the notation
that samples are measured in situ or immediately at the sampling site (i.e., immediately
following collection at a location as near to the collection point as possible). When this 'one
time' option is used, state that the documented time is both collection and analysis time.
Ref: NC WW /GW LCB Approved Procedure for the Analysis of Temperature.
Requirement: Date and time of sample analysis must be documented to verify the 15-
minute holding time is being met. Alternatively, one time may be documented for collection
and analysis with the notation that samples are measured in situ or immediately at the
sampling site. Ref: NC WW/GW LCB Approved Procedure for the Analysis of Dissolved
Oxygen and NC WW/GW LCB Approved Procedure for the Analysis of pH.
Comment: This Finding applies to pH, DO and Temperature.
E. Finding: The units of measure for pH (i.e., Standard Units or S.U.) are not documented on
the calibration log.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data
shall be traceable to the associated sample analyses and shall consist of: the proper units
of measure. Each item shall be recorded each time samples are analyzed. Ref: 15A NCAC
02H .0805 (g) (2) (L).
Proficiency Testing
F. Finding: PT Samples have not been distributed among all analysts from year to year.
Requirement: Laboratories shall also ensure that, from year to year, PT Samples are equally
distributed among personnel trained and qualified for the relevant tests and instrumentation
(when more than one instrument is used for routine Compliance Sample analyses), that
represents the routine operation of the work group at the time the PT Sample analysis is
conducted. Ref: Proficiency Testing Requirements, February 19, 2020, Revision 5, Section
3.6.
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#5056 Duke Energy Progress – Sutton Steam Electric Plant
Comment: There are two staff members responsible for the routine analysis of field
parameters. The primary laboratory contact analyzes the PT samples every year.
G. Finding: The laboratory is not documenting PT Sample analyses in the daily analysis records.
Requirement: All PT Sample analyses must be recorded in the daily analysis records as for
any Compliance Sample. This serves as the permanent laboratory record. Ref: Proficiency
Testing Requirements, February 19, 2020, Revision 5, Section 3.6.
Requirement: The laboratory shall retain all records necessary to facilitate historical
reconstruction of the analysis and reporting of analytical results for PT Samples. This means
the laboratory must have available and retain for five years [pursuant to 15A NCAC 02H .0805
(a) (7) (E) and (g) (1)] all of the raw data, including benchsheets, instrument printouts and
calibration data, for all PT Sample analyses and the associated QC analyses conducted by
all parameter methods. Ref: Proficiency Testing Requirements, February 19, 2020, Revision
5, Section 4.0.
Requirement: The analysis of Proficiency Testing (PT) Samples is designed to evaluate the
entire process used to routinely analyze and report Compliance Sample results. PT Samples
must be analyzed the same as Compliance Samples. Also, documentation must be made on
the same benchsheets used for Compliance Samples. Ref: NC WW/GW LCB Proficiency
Testing Samples Analyzed and Documented Same as Compliance Samples Policy.
Comment: Documentation of the PT analysis is not retained by the laboratory.
Temperature – Standard Methods, 2550 B-2010 (Aqueous)
H. Finding for Immediate Response: The annual temperature-measuring device check has
not been performed.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H 0805 (g) (4).
Requirement: All compliance temperature-measuring devices without a valid NIST
certificate, or with an expired NIST traceable certificate, must be verified against a
Reference Temperature-Measuring Device and the process documented initially and every
12 months. Verification documentation must include the serial number of the device being
checked. The serial number stated accuracy and expiration date of the Reference
Temperature-Measuring Device used in the comparison must also be documented.
Verification data must be kept on file and be available for inspection for 5 years. (Note:
International Organization for Standardization (ISO) 17025 compliant vendors or other
Certified laboratories may provide assistance in meeting this requirement. When an ISO
compliant vendor provides this assistance, they must provide the serial number, accuracy and
calibration date for the Reference Temperature-Measuring Device used for the verification.
When a Certified laboratory provides this service, they must provide a copy of the NIST
traceable certificate of the Reference Temperature-Measuring Device used for the verification.
Ref: NC WW/GW LCB Approved Procedure for the Analysis of Temperature.
Requirement: A Reference Temperature-Measuring Device is an NIST traceable
temperature-measuring device used only to verify the calibration of other temperature-
measuring devices. It must have a stated accuracy of ± 0.5 °C, be able to distinguish
temperature changes of 0.1 °C and equilibrate rapidly. Ref: NC WW/GW LCB Approved
Procedure for the Analysis of Temperature.
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Requirement: To check a compliance temperature-measuring device, compare readings at
two temperatures that bracket the range of compliance samples routinely analyzed against a
Reference Temperature-Measuring Device and record all four readings. The readings from
both devices must agree within 0.5ºC. If they do not, the device may not be used for
temperature compliance monitoring. Ref: NC WW/GW LCB Approved Procedure for the
Analysis of Temperature.
Comment: A Notice of Finding for Immediate Response (NOFIR) was issued due to the
impact on reported data and so the laboratory would have the temperature sensor verified
more quickly than if waiting to first receive the inspection report to take corrective action.
A response due date of September 9, 2022 was negotiated. The laboratory responded by
the due date. The Reference Temperature-Measuring Device used for the device check
procedure was not acceptable, as it did not have a stated accuracy of ±0.5°C. The
temperatures used for the procedure did not bracket the full range of compliance samples.
The laboratory was contacted and agreed to redo the verification and resubmit
documentation by September 23, 2022. Documentation with the verification properly
performed using an acceptable Reference Temperature Measuring Device was received
on September 21, 2022. Respond with measures taken to prevent recurrence of this
Finding.
Dissolved Oxygen – Standard Methods, 4500 O G-2016 (Aqueous)
I. Finding: The laboratory is not certified for the method currently in use.
Requirement: Commercial Laboratories shall obtain Certification for Field Parameter
Methods used to generate data that will be reported by the client to the State in accordance
with the rules of this Section. Municipal and Industrial laboratories shall obtain Certification
for Field Parameter Methods used to generate data that will be reported to the State in
accordance with the rules of this Section. Ref: 15A NCAC 02H .0804 (a).
Comment: Standard Methods 4500 O G-2016 refers to the measurement of Dissolved
Oxygen (DO) utilizing membrane technology. The laboratory utilizes a HACH DO meter
with an LDO probe, which requires certification by a separate method (SM 4500 O H-2016).
The laboratory was provided with an Amendment Application and SOP template for SM
4500 O H-2016 to obtain certification for the correct method.
Comment: The laboratory has been instructed to report DO data as uncertified until
certification is granted for the correct method.
J. Finding: The Luminescence Dissolved Oxygen (LDO) meter calibration is not being
properly verified each day that sample measurements are taken.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule.
Ref: 15A NCAC 02H .0805 (g) (4).
Requirement: Instruments are to be calibrated according to the manufacturer’s calibration
procedure prior to analysis of samples each day compliance monitoring is performed. For
LDO sensors that cannot be calibrated by the user, the internal calibration must be verified
each day of use. This can be performed by back calculating the theoretical DO for the
current air calibration conditions (e.g., temperature, elevation, barometric pressure, etc.).
The calculated DO value must verify the meter reading within ±0.5 mg/L. Refer to the
Dissolved Oxygen Meter Calibration Verification handout at the end of this document. If the
meter verification does not read within ±0.5 mg/L of the theoretical DO, corrective action
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#5056 Duke Energy Progress – Sutton Steam Electric Plant
must be taken. Ref: NC WW/GW LCB Approved Procedure for the Analysis of Dissolved
Oxygen (DO).
Comment: The % saturation and the slope are recorded each day of use, but no
assessment against the theoretical DO is made.
Comment: The meter allows the laboratory to utilize the factory calibration or perform a
user calibration and they have decided to use the factory calibration. This option requires
the laboratory to perform a daily verification and document the variables used to back
calculate the theoretical DO and document that the result is within ±0.5 mg/l.
pH - Standard Methods, 4500 H+ B-2011 (Aqueous)
K. Finding: The laboratory benchsheet does not clearly label which buffer is used to check
the meter calibration.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule.
Ref: 15A NCAC 02H 0805 (g) (4).
Requirement: The following must be documented in indelible ink whenever sample
analysis is performed: True value for the check standard buffer. Ref : NC WW/GW LCB
Approved Procedure for the Analysis of pH.
L. Finding: The acceptance criterion evaluation of the check standard buffer is not documented
on the benchsheet.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall
be traceable to the associated sample analyses and shall consist of: the quality control
assessments. Ref: 15A NCAC 02H .0805 (g) (2) (O).
Comment: All of the check buffer values were acceptable in the data reviewed.
IV. PAPER TRAIL INVESTIGATION:
The paper trail consisted of comparing original records (e.g., laboratory benchsheets, logbooks, etc.) and
contract laboratory reports to Discharge Monitoring Reports (DMRs) submitted to the North Carolina
Division of Water Resources. Data were reviewed for Sutton Steam Electric Plant (NPDES permit #
NC0001422) for February, March and April 2022. No transcription errors were observed. The facility
appears to be doing a good job of accurately transcribing data.
V. CONCLUSIONS:
Correcting the above-cited Findings will help this laboratory to produce quality data and meet Certification
requirements. The inspector would like to thank the staff for their assistance during the inspection and
data review process. Please respond to all Findings and include supporting documentation,
implementation dates and steps taken to prevent recurrence for each corrective action.
Report prepared by: Jill Puff Date: August 29, 2022
Report reviewed by: Tonja Springer Date: September 2, 2022
Certificate Number:5056
Effective Date:1/1/2022
Expiration Date:12/31/2022
Lab Name:Duke Energy Progress - Sutton Steam Electric Plant
Address:801 Sutton Steam Plant Road
Wilmington, NC 28401-
North Carolina Wastewater/Groundwater Laboratory Certification
Certified Parameters Listing
Date of Last Amendment:9/22/2021
The above named laboratory, having duly met the requirements of 15A NCAC 2H.0800, is hereby certified for the measurement of the parameters listed below.
CERTIFIED PARAMETERS
INORGANIC
DISSOLVED OXYGEN
SM 4500 O G-2016 (Aqueous)
pH
SM 4500 H+B-2011 (Aqueous)
TEMPERATURE
SM 2550 B-2010 (Aqueous)
This certification requires maintance of an acceptable quality assurance program, use of approved methodology, and satisfactory performance on evaluation samples. Laboratories are subject to civil penalties and/or decertification for infractions
as set forth in 15A NCAC 2H.0807.