WQCS00276_Compliance Evaluation Inspection_20221122

ROY COOPER
Governor
ELIZABETH S. BISER
Secretary
RICHARD E. ROGERS, JR.
Director
Joseph P McCann
Village of Bald Head Island
PO Box 3009
Bald Head Island, NC 28461-3009
NORTH CAROLINA
Environmental Quality
December 02, 2022
SUBJECT: Compliance Inspection Report
Bald Head Island Collection System
Collection System Permit No. WQCS00276
Brunswick County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Bald Head Island
Collection System on 11/22/2022. This inspection was conducted to verify that the facility is operating
in compliance with the conditions and limitations specified in Collection System Permit No. WQCS00276.
The findings and comments noted during this inspection are provided in the enclosed copy of the
inspection report entitled "Compliance Inspection Report". There were no significant issues or findings noted
during the inspection and therefore, a response to this inspection report is not required.
If you should have any questions, please do not hesitate to contact Helen Perez with the Water
Quality Regional Operations Section in the Wilmington Regional Office at 910-796-7215 or via email at
[e-mail].
Sincerely,
Morella Sanchez -King, Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: David Mintz — electronic copy
Upload to Laserfiche
D_E Q�� North Carolina Department of Environmental Quality I Division of Water Resources
Wilmington Regional Office 1 127 Cardinal Drive Extension I Wilmington, North Carolina 28405
910.796.7215

Compliance Inspection Report
Permit: WQCS00276
SOC:
County: Brunswick
Region: Wilmington
Effective: 10/01/14 Expiration: 09/30/22 Owner : Village of Bald Head Island
Effective: Expiration: Facility: Bald Head Island Collection System
Contact Person: David P Mintz
Directions to Facility:
System Classifications: CS2,
Primary ORC: David Paul Mintz
Secondary ORC(s):
On -Site Representative(s):
Title: ORC
Certification: 999514
Phone: [phone]
Phone: [phone]
Related Permits:
WQ0000193 Village of Bald Head Island - Village of Bald Head Island WWTP
Inspection Date: 11/22/2022 Entry Time 11:30AM Exit Time: 12:45PM
Primary Inspector: Helen I Perez Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00276 Owner - Facility: Village of Bald Head Island
Inspection Date: 11/22/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
A routine compliance inspection of the Bald Head Island Collection System was conducted on November22, 2022. The
purpose of the evaluation was to verify that the facility is operating in compliance with the conditions and limitations specified
in Permit WQCS00276. David Mintz, ORC, and staff were present during the inspection.
The Bald Head Island Collection System serves a population of approximately 2000 and generates a current average flow of
0.158 MGD. The system consists of a pressure sewer system with 1,214 simplex pump stations, 5 miles of gravity sewer
and 0.6 miles of force main with 58 duplex pump stations. Improvements since the last inspection includes a new SCADA
system, an additional CCTV camera and the start of replacing rail systems, pumps and electrical panels in six of the lift
stations. More lift stations will be updated each year. In addition, the Village is in the process of transitioning from paper to
electronic records for more efficiency.
Five of the six main pump stations were inspected during this inspection. The new SCADA system has improved the
monitoring and operation of the pump stations since the last inspection. Visual and audio alarms were operational, 24-hour
notification signs were posted and stations were secured. The on -site generator at the Primary Main Pump Station was not
functioning properly when tested. Staff indicated that repairs are scheduled and a portable generator is on stand-by if needed
until repairs are made.
The facility is compliant with Collection System Permit WQCS00276. Please review the comment sections of the inspection
report for more details.
Page 2 of 7

Permit: WQCS00276 Owner - Facility: Village of Bald Head Island
Inspection Date: 11/22/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? 0 ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? 0 ❑ ❑ ❑
# What is that frequency? weekly
# Are there any issues being addressed currently or any in the planning stages?
0
❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations?
0
❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
0
❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
0
❑ ❑ ❑
Does the permittee have a copy of their permit?
0
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
❑ 0 ❑
If Yes, has the Permittee applied for renewal?
0
❑ ❑ ❑
Comment: Permit expired on 09/30/2022. A renewal application was submitted late and is currently
under
Central Office review.
Sewer and FOG Ordinances
Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
0
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
0
❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices?
0
❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Quarterly
Is Grease Control Program enforced via periodic inspections/records review? 0 ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ 0 ❑
Is grease/sewer education program documented with req'd customer distribution? 0 ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? 0 ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Website
Comment: Grease/sewer educational information is provided in the Bald Head Association Island
twice a year.
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? ❑ ❑ ❑
Comment: A detailed Capital Improvement Plan was provided in the renewal application and reviewed.
Page 3 of 7

Permit: WQCS00276 Owner - Facility: Village of Bald Head Island
Inspection Date: 11/22/2022 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Map
Yes No NA NE
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
❑
0 ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
0
❑ ❑ ❑
Approximate pipe age
❑
0 ❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
❑
❑ ❑
# Location of satellite connections
❑
❑ 0 ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment: No comment.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? website
Comment: No comment.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? 0 ❑ ❑ ❑
Comment: The Village has only one high -priority line left, the Villas Pod #3 sewer crossing, and
documentation of the year around inspections was available for review. Weekly inspections are
recorded on check sheets along with any maintenance performed for the pump stations.
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Page 4 of 7

Permit: WQCS00276 Owner - Facility: Village of Bald Head Island
Inspection Date: 11/22/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
Comment: The Village has a detailed spill response guide and action plan available.
Spills
Is system free of known points of bypass?
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Comment: All issues/complaints are routed to the on -call phone. Any maintenance performed is
documented on a daily work log.
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment?
If No, give details on temporary access:
■❑❑❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
❑❑■❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
Yes No NA NE
■❑❑❑
■❑❑❑
❑ ❑ ❑
❑ ❑ ❑
Yes No NA NE
■❑❑❑
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ ❑ ❑
Comment: Right -of ways/easements are maintained bV the Village's Public Works Department. Staff has
cleaned aproximately 2400 feet of gravity line so far this year.
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
Dune Ridge Main
Stede Bonnet Main
Timbercreek 5 Main
Primary Main
Harbour Village Main
# Number of duplex or larger pump stations in system 58
Page 5 of 7

Permit: WQCS00276 Owner - Facility: Village of Bald Head Island
Inspection Date: 11/22/2022 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
1214
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
58
# A simple one-way telemetry/communication system (auto -dialer) installed?
0
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
0
❑ ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
❑
❑ 0 ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
❑
0 ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
0
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
❑
❑ 0 ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
0
❑ ❑ ❑
Is recordkeeping of pump station inspection and maintenance program adequate?
0
❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
0
❑ ❑ ❑
Inspecting and exercising all valves?
0
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00276 Owner - Facility: Village of Bald Head Island
Inspection Date: 11/22/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: The Primary Main Pump Station's on -site generator did not function properly when tested
during the inspection. ORC indicated, the day after the inspection, that repairs are scheduled
and a portable generator is on stand-by if needed until repairs are made. All visual and audio
alarms tested were operational. All pump stations are connected to the new SCADA system
and high level alarms call the operator until they are acknowledged. All pump stations
inspected have a 24-hour notification sign posted and are secured.
Page 7 of 7